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07-25-2013 Board of Library Trustees
A, 4 I OWA CITY s PUBLIC LIBRARY 123 S. Linn St. • Iowa City, IA 52240 mcrox Susan Craig. Pwnt 319-356-5200•ux 319-35654W- wwwicpl.org BOARD OF TRUSTEES AGENDA 5:00 pm — 2"d floor Board Room July 25, 2013 Meredith Rich -Chappell, President Diane Baker Thomas Dean Mark Edwards, Vice President Janet Freeman Thomas Martin Linzee McCray Robin Paetzold, Secretary Jay Semel 1. Call Meeting to Order. 2. Public Discussion. 3. Approval of Minutes. A. Approve Regular Minutes of Library Board of Trustees meeting of June 27, 2013. 4. Unfinished Business. A. FY14 Board Annual Report. Comment: The FY14 Board Annual report is included for review and approval. S. New Business. A. Strategic Plan Review. Comment: This is the end of the FY13 strategic planning report. B. FY14 Strategic Plan. Comment: A preliminary version was approved last July and used for budgeting purposes. Staff have reviewed and updated. Requires approval. C. FY15 Strategic Plan. Comment: Staff have drafted the FY15 goals based on the strategic plan goals and FY14 plan. Requires approval. D. Strategic Plan 16. Comment. A new strategic planning cycle begins. E. FY13 Public Relations Annual Report and FY14 Public Relations Plan. Comment: This is the end of the FY13 report on the Library's public relations efforts and a public relations plan for FY14 has been drafted. F. FY14 NOBU Budget. Comment: The FY14 NOBU budget requires approval. 6. Staff Reports. A. Departmental Reports: Adult Services, Community & Access Services B. Development Office Report. C. Spotlight on the Collection. D. Miscellaneous 7. President's Report. B. Announcements from Members. 9. Committee Reports. A. Foundation Members. 10. Communications. 11. Disbursements. A. Approve Disbursements for June 2013. 12. Set Agenda Order for August Meeting. 13. Adjournment. *Afts IOWA CITY i4ww PUBLIC LIBRARY Iowa City Public Library Meeting Agendas and Other Significant Events JULY 25, 2013 AUGUST 22, 2013 SEPTEMBER 26, 2013 Review Board Annual Report Review Annual Staff Report Budget Discussion Adopt NOBU Budget Departmental Reports: CH, CLS, IT Departmental Reports: AS, CAS Planning Update Departmental Reports: AS, CAS OTHER: OTHER: Annual Board Dinner OTHER: OCTOBER 24, 2013 NOVEMBER 21,2013 DECEMBER 18, 2013 Policy Review: #809: Conduct Policy Review: #101: By -Laws Policy Review: #815: Internet Use Policy Review: #813: Unattended Children Departmental Reports: AS, CAS Departmental Reports: CH, CLS, IT Departmental Reports: CH, CLS, IT OTHER: Iowa City Book Festival,10/11-13 ILA Annual Conference,10116 evening OTHER: Arts & Crafts Bazaar, 1217 reception OTHER: Inservice Day, 12/13 JANUARY 23, 2014 FEBRUARY 27, 2014 MARCH 27, 2014 Policy Review: #601: Collection Development Policy Review: #812: Hours of Service Appoint Committee to Evaluate Director Review 2nd Quarter Goals/Statistics Set Hours for Next Fiscal Year Policy Review: #501: Statement of Authority Policy Review: #502: General Personnel Policies 6 month Strategic Planning Update Departmental Reports: CH, CLS, IT Policy Review#503: Administrative/ Confidential Rights & Benefits Departmental Reports: AS, CAS Departmental Reports: AS, CAS OTHER: One Book, Two Book OTHER: OTHER: APRIL 24, 2014 MAY 22, 2014 JUNE 26, 2014 Appoint Nominating Committee Meet as Members of Friends Foundation Develop Ideas for Board Annual Report Policy Review- #702: Library Programs President Appoints to Foundation Board Director Evaluation Policy Review: #703: Cable TV Channel Programming Election of Officers Departmental Reports: CH, CLS, IT Departmental Reports: CH, CLS, IT Departmental Reports: AS, CAS OTHER: OTHER: OTHER: Children's Da 0713boardsked Agenda Item 3A-1 Q s IOWA CITY PUBLIC LIBRARY 123 S. Linn St. • Iowa City, IA 52240 aa. 3uun Cralg•rov 31939fi-3300•ru 319d565a9a•www.kpl9rg BOARD OF TRUSTEES Minutes of the Regular Meeting DRAFT June 27, 2013 Members Present: Holly Carver, Thomas Dean, Mark Edwards, Tom Martin, Linzee McCray, Mary New, Robin Paetzold, Meredith Rich -Chappell, Jay Semel. Members Absent: None. Staff Present: Maeve Clark, Susan Craig, Kara Logsden, Patty McCarthy, Elyse Miller, Vickie Pasicznyuk, Hal Penick. Guests Present: Janet Freeman, Brent Palmer. Craig introduced Brent Palmer, new IT Coordinator. Brent officially begins employment on July 8, Call Meeting to Order. President Rich -Chappell called the meeting to order at 5:04 pm. Public Discussion. None. Approval of Minutes. The minutes of the regular meeting of the Library Board of Trustees on May 23, 2013 were reviewed. A motion to approve the minutes was made by Carver and seconded by New. Motion carried 9/0, Unfinished Business. None. New Business. Evaluation of Director. Craig requested the meeting be closed to conduct the Director's evaluation. A motion to enter into a closed session for the purposes of conducting the Library Director's evaluation was made by New and seconded by Carver. Motion approved by voice vote 9/0. Rich -Chappell closed the meeting at 5:08 p.m. The meeting reconvened at 5:37. The Evaluation Committee, chaired by Mary New with Holly Carver and Robin Paetzold, commended Craig on an excellent year and recommended a salary increase of the maximum permitted by the City. A motion to adjust Craig's salary as recommended by the Evaluation Committee was made by Dean and seconded by Rich -Chappell. Motion carried 9/0. Board Annual Report. The Board Annual report is included in both the City of Iowa City's annual report and ICPL's annual report. Board members brainstormed ideas for FY14. Semei believes the report should reflect some of the realities of the budget and diminished funding that are possible in the near future. A draft of the report will be presented at July's meeting. Agenda Item 3A-2 Staff Reports. Director's Report. Craig shared information about the City's initiative to reinvent the downtown area. Specific infrastructure improvements are being considered for the Pedestrian Mall and Northside Marketplace. Craig promoted the Library's considerable role in bringing people to downtown Iowa City. ICPL's active presence on the Pedestrian Mall and the synergy between the Library, the play structure, and the fountain are important and will make us a strong advocate and partner throughout this process. There are no set plans for the project yet and suggestions about everything are being considered. Board members are encouraged to go to http:/://www.inspiredowntownic.com/ and get involved. Martin suggested the children's area could be opened up onto the playground. Craig briefly spoke about Brent Palmer, our new IT Coordinator. Hal Penick's official last day is tomorrow but he will be back to help us (and Brent) periodically. Departmental Reports: Children's Services. No comments. Collection Services. New asked if hits to the Digital History Project are measurable; they are. IT. This is Hal's last report. These will be unanimously missed. Development Office Report. McCarthy said more than $6,000 was raised by the Library Links fundraiser/friend raiser. Forty-eight golfers, (12 foursomes) had a wonderful day. The Friends Foundation Board will discuss whether to repeat the golf outing next year. Sidewalk Days is the weekend of July 20 and The Book End will participate again this year. McCarthy hopes to obtain copies of the Downtown District's annual report for the Board. In response to a question by Martin, McCarthy stated that $38,000 was raised at the tenth annual Building the Collection event. McCarthy also stated this fundraiser will not be held next year. Semel asked if there is an official Friends Foundation report to the Board; there is. The Summer Library Bus program is expanding! Persons up to age 18 and the adults with them may ride The Library Bus for free downtown Mondays through Saturdays, 9AM to 3PM until August 151hjust by showing their library card. Paetzold asked how people found out about the Summer Library Bus and other summer activities. Logsden said that we promoted the Summer Reading Program and other summer activities in different ways, including sending (more than 4800) letters to school aged children while school was still in session. We also worked with Shelter House to get families signed up for library cards. Miscellaneous. No comments. Spotlight on the Collection. No comments. McCray left the meeting at 6:01 pm. President's Report. President Rich -Chappell formally recognized Hal Penick's retirement, and Holly Carver and Mary New's final meeting as Trustees. She presented them all with cards and flowers. Agenda Item 3A-3 Announcements from Members. Martin gave a report from last week's State Library's Commission meeting. For a change, funding is up a bit this year, and there is an extra one-time $250,000 budgeted for the State Library. One-half of this money will be used to update computer equipment at the State Library and the other half will be used to pay down the EBSCOHOST fee. This gives individual libraries some breathing room and a little money to do with what they wish. Martin shared a graphic representation of the State Library's financial situation over time. He described the Des Moines Public Library's new reading initiative tied to school grades. Every "A" a young cardholder receives on a current report card earns a $1 deduction from a fine ("B"s are worth $.50). If the youngster has no fines, a credit is received for a used book store purchase. Craig stated our library is liberal with its fine policy for young people, particularly in the summer, when we want to do everything we can to encourage participation in Summer Reading Programs. Martin described Barb Corson's presentation on the State Library's digital collection. Clark mentioned that she has communicated with Corson about including the Local History Project in the State Library's Iowa Digital Heritage Collection. This will be an ever growing opportunity to provide access to all Iowans (and others) to our rich and deep historical data. Martin said the Commission had an interesting discussion about webinars and about weeding. Martin wanted to officially recognize Mary New and Holly Carver for their service to the Board. Paetzold mentioned the volume of Saturday concerts on the Pedestrian Mall and feels it significantly reduces the ability of people to use the library. She wondered if this is an equipment issue or if there are some other ways to mitigate the noise as amplification seems to be the problem. Committee Reports. Foundation Members. None. Communications. None. Disbursements. The Visa expenditures for May, 2013 were reviewed. A motion to approve the disbursements for May 2013 was made by New and seconded by Carver. Motion carried 8/0. Set Agenda Order for July Meeting. Draft of Board Annual report. NOBU budget. Strategic Planning update. Next strategic planning process. Adjournment. A motion to adjourn the meeting was made by New and seconded by Carver. Motion carried 8/0. Rich -Chappell adjourned the meeting at 6:20 pm. Respectfully submitted, Elyse Miller Agenda Item 4A-1 Q!WW I OWA CITY fe PUBLIC LIBRARY LIBRARY BOARD OF TRUSTEES GENERAL RESPONSIBILITIES The Board of Trustees of the Public Library is a semi -autonomous body of nine persons empowered by state law and city ordinance to act as the governing body of the library. The Board's specific list of legal responsibilities includes: • determining the goals and objectives of the Library in order to plan and carry out library services • determining and adopting written policies to govern all aspects of the operation of the Library • preparing an annual budget and having exclusive control of all monies appropriated by the City Council and the Johnson County Board of Supervisors or given to the library through gifts, bequests, contracts, grants or awards • employing a competent staff to administer its policies and carry out its programs The Board is also an arm of City Government with members appointed by the City Council and its principal operating funds approved by the City Council. The Board therefore seeks at all times to work in harmony with City policies in all areas that do not conflict with its statutory powers. ACCOMPLISHMENTS FOR FISCAL YEAR 2013 1. Completed Phase 1 of building renovations while remaining open and with minimal disruption to service. 2. Supported strategic plan initiatives including new switchboard service, Pop -Up Tech sessions, ability to place on -shelf items on hold, more self -check stations, and offering online registration for Summer Reading Program. 3. Advocated for budget needs at the City Council budget session. 4. Improved communications through better management of social media, continued regular presence on radio programs and presentations at civic groups, more user friendly newsletter, and planning for electronic signage. FY13 Library Board of Trustees Annual Report Agenda Item 4A-2 5. Continued support of the Iowa City UNESCO City of Literature nonprofit through financial and in -kind contributions. Participated in the Iowa City Book Festival, Day in the City of Literature, and the One Book Two Book children's literature festival. 6. Introduced innovative programs for children including Strong Girls Read Strong Books, Coder Dojo computer coding club, and Sensory Storytimes. Revamped the design of the Summer Reading Program to provide incentives to reluctant readers. 7. Debuted the Digital History Project. 8. Reached out to local homeschoolers to share information about the library. 9. Offered in- depth assistance with technology through Drop In Tech Support. 10. Worked with the Iowa City Public Library Friends Foundation to provide support for the Library. The Foundation contributed $125,000 toward the Better Building Better Service building project in June. 11. Reviewed and updated the following policies: 401 Finance 505 Volunteer 801 Circulation 806 Meeting Room 807 Media Use 809 Conduct 814 Copyright 816 Library Access for Sex Offenders Convicted of Sex Offenses Against Minors 817 Alcohol in the Library GOALS FOR FISCAL YEAR 2014 1. Complete Phase 2 of the building renovation project. 2. Lead a strategic planning process and approve a new plan. 3. Support Friends Foundation efforts to increase contributions to the Library to provide needed support for services and programs. 4. Advocate for operating budget needs during the City budget process. 5. Accomplish strategic planning goals. 6. Host Iowa Library Association (ILA) reception in October. FY13 Library Board of Trustees Annual Report 2 Agenda Item 4A-3 7. Offer new programming options for teens and involve more children in the Summer Reading Program. 8. Strengthen communication with City Council, contracting bodies, library users, and community members. 9. Support the Iowa City UNESCO City of Literature and Iowa City Book Festival. 10. Review and update policies as needed. Board Members: Meredith Rich -Chappell, President Holly Carver, Secretary Thomas Dean Mark Edwards, Vice President Linzee Kull McCray Thomas Martin Mary New Robin Paetzold Jay Semel FY13 Library Board of Trustees Annual Report 3 Agenda Item 5A-1 Strategic Plan FY2013: Year End Report Goal 1.Make the Library easier to use and more accessible. Objective A. Make improvements to the Library building, including recommendations of the facilities 1went 1. Complete Phase One o f the two year building project including a new first floor service desk, additichecks, moving teen services to the second floor. • Report: Project was bid and Selzer Werderitsch hired as the general contractor. Phase 1 constructiowell and was largely completed on schedule despite a long delay due to a problem with the carpet. Library remained open during construction with no significant problems. All Phase 1 furniture has been installed. We are planning for Phase 2 which will begin in August. 2. Install new signage based on building changes. • Report: New permanent signs have been delayed from the contractor. Staff did an excellent job posting temporary signs, sometimes on what seemed to be a daily basis as things moved around. New color coded stack signs are in place. More work remains to be done on permanent signs that are not the responsibility of the contractor, including the hanging signs, a neon sign for the new movie area, and possibly some additional signs. The contractor, working with the architect, has had a very difficult time matching paint colors and si na a is not yet completed. Objective B. Improve accessibility by offering more remote locations for service delivery. 1. Review current services at Pepperwood Police Substation and consider changes or alternatives. • Report: Offering computer labs at the Pepperwood Police Substation was discontinued in October due to low use of this outreach service. 2. Develop and offer offsite training in the use of downloadable media/databases and electronic devices to a target audience of people over 50. • Report: Pop Up Tech Zones started in May 2013. Locations and times were selected to target persons over 50. Sites include Waterfront and First Avenue HyVee stores and Sycamore Mall Panera Bread. Two sessions have also been offered at Oaknoll. 3. Assess expanded children's programming outreach to determine effectiveness and options for offering materials checkout. • Report: We offered delivery of storytime kits to outreach sites and have filled many requests. Several teachers said they appreciate this, but regularly come to the library anyway. Many teachers take advantage of our book -pull service --we pull 15 books on a topic and have them waiting for teachers when they arrive, which seems to be a more popular option. We bring books for check-out to our Stories in the Park visits and will be able to track and evaluate circulation. Beginning in June, Community and Access Services staff accompanied Children's Staff to Stories in the Park programs to check out books and issue Library cards. In June, 50 books were checked out at the Park programs. We are working with Retired Senior Volunteer Program (RSVP) to help children select books. We hope to expand to a "Hear Me Read" program with RSVP volunteers next summer. Objective C: Improve customer service. 1. Implement a new staffing model for providing public assistance and establish protocol for on -call tech support. • Report: The new Switchboard debuted in September, with all incoming calls answered by a person during our open hours. Staff at the service desks are now able to leave their desks to assist patrons at the point of need. Switchboard staff take an average of 75 calls per day, answering circulation and reference questions, booking meeting rooms, and transferring calls to other staff and service points. Switchboard staff also prepare holds for the pickup shelf (200-400/day), manage the problem returns such as incomplete audiovisual items, and oversee the new paging service, relieving the Help Desk staff of these responsibilities. The new Switchboard has had a positive reception from the public and staff. FYI 3finaImporiforboardpacket Agenda Item 5A-2 2. Offer customer service training to all staff and assess annually. • Report: Customer Service Team compiled a list of customer service issues that affect our patrons and ranked them in order of importance. An immediate action step increased internet access to one hour for guest passes. Customer Service Excellence: "Ways to Turn Unhappy Customer Service Interactions into Positive Experiences" was presented by Sara Iverson from Synchrony Services during Inservice Day. 3. Explore option of using an alias to login, especially for remote users. ■ Report: Pharos has been upgraded to the latest edition. Exploration of using an alias login that verifies against the III patron database has been moved to FY14. 4. Define core competencies and develop training for basic customer service interactions (placing holds, using the catalog, self -check). • Report: The Staff Training Work Group created a class outline for four core competencies (incorporate training into Self -Directed Achievement in FY14. 5. Reduce barriers to self -check use. • Report: Staff identified two main obstacles at self -check stations: DVD unlocker failure and difficulty paying fines. IT staff have tested many DVD unlockers but it is hard to isolate variables including security case failure, unlocker failure, and patron error. We will continue to address these issues. We anticipate many patrons will transition to self -check when they do not have to come to a desk for parking validation due to the City parking changes implemented July 1. 6. Experiment with offering appointments with librarians for research. • Report: This will be done in FY14. 7. Offer meeting room support at Reference Desk, including booking / access to Room E. • Report: Staff training completed. Service now available at 2nd floor Reference Desk. Objective D. Utilize technology to improve service. 1. Improve public access to the internet. • Report: Wireless circuit was upgraded to Mediacom Business (105MBs). Wireless access was simplified for all devices by removing the web -based welcome screen. 2. Provide printing service for wireless users. • Report: Wireless printing is installed and working. The latest release of MobilePrint supports graphic files as well as text. The login procedures and maintenance have changed from the previous release and will be promoted early in FY14. 3. Use staff intranet to improve internal staff communication. • Report: In May a new staff WordPress intranet was created and deployed that uses normal Windows file structure to access files. 4. Offer holds for on shelf items. • Report: Patrons may now place holds for on -shelf materials, and use of the service grows each month. We retrieve requested materials four or five times per day, averaging more than 50 on -shelf hold requests per day. In the Circulation Policy review, the number of free holds was increased to eight to support this new service and to answer in a small way the regular request from the public to have more free holds. 5. Allow self-service access to video game collection. • Report: Options for securing video games while enabling self-service were explored. Self-service kiosks, the preferred choice, were found to need further development. We selected "benefit denial" cases which make the discs unusable if not properly unlocked. Discs are not behind the desk anymore but our goal of full self- service is not achieved because checkout and unlocking by staff is required. More than 700 video games were re -packaged and tagged and made available to the public the week the new desk was installed. 6. Add additional self -check stations. • Report: Two new stations were added in October. The percent of items checked out at self -check stations jumped from an average of 63.8% July to December to an average of 68.3% January to June. FY13flnalreportforboardpacket Agenda item 5A-3 7. Install new equipment with improved printing and scanning options to access microfilm collection. Report: Have not yet found a suitable replacement. Moving to FY14. 8. Provide an easy option for people at public access computers to chat with Reference Desk staff to ask for assistance or report problems. • Report: Project not completed. IT will work with Adult Services to assess potential solutions for this task. When Reference Desk is closer to computers, access to staff will be improved. 9. Consider new options to deliver Channel 10 programming. • Report: The copyright policy was changed to reflect national trends. We videotape Children's programs, including storytimes and special events. Some of the unique features we've taped include children sharing book recommendations and poetry they've written. 10. Evaluate library technology service relative to benchmarks set by the Edge initiative. • Report: Moved to FY14. 11. Provide online registration for summer reading programs. • Report: We decided to use a shared software program available through the Cedar Rapids Public Library and collaborated with other libraries to determine the information we needed to collect. In April, we created a staff game using the software so everyone could practice with it. Summer Reading registration launched May 28. The program has been working well and we can access statistics quickly and reliably. At the end of June we had 274 babies, 1,810 children, 207 teens, and 590 adults registered for our Summer Reading Program. Goal 2. Improve visibility and awareness of library services, programs and collections. Objective A. Vary delivery of library messages utilizing social media, website, email, traditional media, and out of building locations to improve awareness. 1. Use a variety of methods to keep the community informed about the building renovation project. • Report: Information about Better Building Better Service was included in the redesigned Window newsletter and mailed to all households in the service area in May 2013. Staff have provided updates to four service clubs and Oaknoll. Information is available at www.icpl.org. 2. Use a variety of formats to promote library collections and resources. • Report: Collections continue to be promoted each month on KXIC and social media. Two articles are submitted to the Gazette and Press -Citizen each month along with articles promoting the Summer Reading Program. In the second six months of FY13, staff created 54 Staff Picks blogs, 7 Video Staff Picks, 24 Newsroom posts, and 45 Teen Space posts. The Local Music Project had a fresh promotional effort in January to promote new music added and the project was promoted in KCCK's Corridor Jazz project. Local Music Project banners were hung on City Plaza outside the south side of the Library prior to the start of Summer of the Arts music programming on Fridays and Saturdays. The Library purchased monthly ads in Little Village and changed what was promoted each month. The Library promoted the Civil War 150 programs on Iowa Public Radio to reach a broader audience and investigated options for ads in local school newspapers. Additional face -out displays were added in the first floor popular collections. Help Desk staff consistently fill and refresh displays. A themed Staff Picks display rotates each month and recently returned Fiction, Mystery and Science Fiction all feature face -out displays. 3. Create regular electronic "newsletters aimed at specific demographic groups. • Report: Funding for a software product has not been identified. We are investigating options. 4. Incorporate more promotional video into PR efforts. Report: Seven Video Staff Picks blog posts were taped January — June, 2013. 5. Create a regular "From the Reference Desk" communication that highlights interesting facts, shares tips and tricks for locating and using online information. • Report: This initiative has been moved to FY14. FY 13finalreportforboardpacket Agenda Item 5A-4 6. Promote reference service, classes and tech support at community events. • Report. Not done. Staff unavailable. Objective B. Improve promotional efforts with and to community partners. 1. Collaborate with Iowa City Downtown District (ICDD) to bring people to downtown Iowa City. • Report: Iowa City Public Library hosted a puppet show on the Kids Stage of Oktoberfest in October with 45 attendees (down from last year). Inclement weather reduced attendance at outside events at this Northside festival. A special Kidspectacular Mini Puppet Show, "The 3 Billy Goats Gruff," attracted more than 120 children and parents to the Storytime Room to kickoff Celebrate the Season on December 1st ICPL hosted an all -day Charles Dickens movie marathon during Celebrate the Season. Some 200 people attended the ICPL events. ICPL met with developers of the Downtown streetscape/Ped Mall project in June 2013 to discuss collaborating on information dissemination via ICPL's new electronic information kiosk. We have cross -posted multiple events on Facebook and Twitter with the Iowa City Downtown District. 2. Work with City communications staff to share city-wide information. Report: We continue to work with City staff to cross -post information about Library and City events, programs and services. We made a special effort to share flood updates this Spring which people seemed to appreciate. The new City parking changes were well -publicized in the library and content was shared with the City. 3. Promote use of Library Tech Spot at Pepperwood Plaza. Report: Despite promotion and changes, use did not increase so the service was discontinued in October. Objective C. Support improvements in public relations efforts. 1. Install electronic building directory and bulletin board. • Report: A contract was signed with Four Winds Interactive and staff are currently working on implementation. Phase 1 of the project which includes a first floor directory and a meeting room calendar should be completed in July 2013. Phase 2 includes a building directory on the second floor and an electronic bulletin board in the Children's Room and will be completed this Fall. 2. Train staff to use new and existing marketing tools. • Report: A new Outlook calendar was created to manage social media and other promotion of collections, programs and services. Information has been shared with staff responsible for collections and programs and training is planned for FY14. 3. Consider budget for advertising and to purchase new software. • Report: Software purchase request was not included in the operating budget and will be part of FY14 NOBU budget. 4. Create an ICPL style manual and train staff to use it. • Report: An outline and draft of four sections are complete. Staff turnover has slowed this project. Goal 3. Develop partnerships that build communiq and support the Library's mission. Objective A. Partner with organizations that support and promote reading, literacy, and lifelong learning and community dialogue. 1. Continue programming partnerships with the City of Literature (ICUCOL). Report: Worked with the City of Literature on One Book Two Book children's literature festival and displayed stories after the festival. Assisted with book distribution for World Book and Copyright Day and have been helping with planning for the Iowa City Book Festival, now scheduled for October 2014. 2. Partner with homeschooling groups to teach library skills including online resources and learning tools. • Report: Presented a fall and late spring tour and program for homeschooled children and parents. 45 attended in the fall and 49 in the spring. The fall tour stressed online resources and learning tools for students and the spring tour highlighted activities at the library during the summertime as well as online resources. FY 13flnaIrepanforboardpmket Agenda Item 5A-5 3. Work with various partners to provide job skill and basic computer training. • Report: Working with the Iowa City Housing Authority, Workforce Development, Goodwill and Neighborhood Centers on training needs for their constituents. Job skill and basic computer training classes will be offered in FY14. 4. Partner with UI Library School to offer basic information literacy classes at ICPL. • Report: Initial contact made with UI Library School professors. Classes fit into fall semester better than spring, will be delayed until FY14. 5. Identify new partners for one-time significant program series. • Report: Partnership with Film Scene was curtailed by other Film Scene initiatives. Partnered with City of Iowa City Landfill and Recycling Center and the East Central Iowa Council of Governments on ECO Iowa City 2.0, offering programming on environmental education and promoting dialog about regional (county -wide) environmental issues at the East Side Recycling Center. 6. Identify and work with partners to provide support for children who are struggling readers. • Report: So many girls decided to participate in the Strong Girls Read Strong Books project (over 70!) that the leaders couldn't get them all to the library. They met at the school instead, but we went to them. During our visits we shared books that have strong female characters, taught skills for reading aloud, and signed the girls up for library cards. The program will continue during the next school year. Our Summer Reading program was designed to motivate reluctant readers. The information is presented as a game and the design is appealing. We worked with local sponsors to provide 3 prize levels and a wide variety of prizes. Several parents have told us how much they appreciate the program and it has helped motivate their kids to read over the summer. 7. Introduce STEM programs as a part of youth programming. • Report: STEM programs offered this year include the monthly CoderDcjo computer coding club, the fall Kids Tech Club, and the Mann Bots Lego League classes for seniors, as well as storytimes on gardening, recycling, and animals and their habitats. For elementary school students, we had 4 special STEM events, including sewing an LED bracelet, making electronic circuits with play dough, exploring the science and math of music, and making solar cars. 8. Explore options to share downloadable resources with Public Libraries of Johnson County. • Report: Library staff met with Coralville Public Library staff to discuss digital services as potential resources to share among our patrons in addition to the current Overdrive service. There is an interest on both sides and conversations will likely continue in the future. Sharing downloadable resources is also an ongoing topic at the meetings of the Public Libraries of Johnson County. Objective B. Work with the Foundation to seek funding opportunities. 1. Identify and apply for grant support for ongoing special children's programming. Report: Grant application for funding of new Sensory Storytimes approved by Pilot Club of Iowa City. Grant to be presented in December 2013. Successfully solicited first -ever $71,660 of in -kind gifts from nine sponsors for revamped Children's and Teens Summer Reading Programs. Grant requests were unsuccessful for Goo le RISE grant to support Kids Tech Club programs, and to host StoryCorps @ your library. 2. Support fundraising efforts for the building project. • Report: Better Building, Better Service project campaign resulted in gifts and pledges totaling $218,752.91 in FY 2013. $125,000 grant presented to Iowa City Public Library/City of Iowa City at City Council meeting 6118/13. Two fundraising special events were held to support the project: Arts & Crafts Bazaar on December 8, 2012 brought in $5,589.59; after expenses: $4,954.59 and the Library Links Golf Classic on June 14, 2013 brought in $9,205.00; after expenses: $6,116. Fundraising goal of $250,000 will be achieved in FY2014. A Better Building Better Service update was included in the re -designed Spring Window newsletter that was mailed to all households in the Library's service area. FYI 3final reporlforboo rdpacket Agenda Item 5A-6 Goal 4.Provide resources and programs that inform, entertain, engage and inspire. Objective A. Offer library collections that people want in a variety of formats. 1. Offer downloadable access to local music. • Report: At the end of FY13, the Local Music Project contains over 120 albums. The Library has received significant national attention for this innovative project. Procedures have been established for maintaining contracts and identifying those up for renewal. The Webmaster developed a method for synchronizing catalog and website information. A collection plan and method for selecting new works are currently being finalized. Library staff are currently discussing was to make the website more browsable and searchable. 2. Improve browsability of and access to collections. • Report: Periodicals were moved to the first floor on new display shelving, and new signs created. Designated iPads in the magazine area provide access to electronic magazines through Zinio. End panel signs were updated in the Popular Collection area and wayfinding signs were added in Large Print, Mystery, Science Fiction, Fiction on Disc and DVD/TV collections and Hold Pickup shelves. Additional shelving for board books was added. 3. Assess new format options for library collections., • Report: Zinio, an eMagazine collection was added mid -October. Fourteen eReaders--12 with adult titles of varying genres, 2 with children's titles —are available for checkout. To help with demand for AV equipment in the Children's Room, 10 iPads preloaded with children's apps are offered in the Children's Room for in- house use. Librarians discussed current digital options for commercial music, movies, and supplementary eBooks. Product models are either too new or do not fit our needs at this time and will continually be monitored. 4. Develop digital collections to share materials of local interest. • Report: The Digital History Project (history.icpl.org) was launched on May 23rd. The site currently features over three hundred photographs and two videos from the Johnson County Historical Society. Librarians are currently evaluating collections from the City of Iowa City and the Library's own holdings to add to the site. An intern was hired to assist in the digitization and research of new items. A collection plan, partnership agreement forjoint projects, and best standards and practices (for handling of materials, digital specifications and descriptions) are being finalized. We plan to offer scan days for the community at the beginning of FY14. Objective B. Help the community explore new technologies. 1. Offer the community options to test-drive a variety of devices that we offer. • Report: Pop Up Tech Zones were introduced in May 2013 to give community members an opportunity to test-drive a variety of tablet devices. 2. Improve in depth technology support to the public. • Report: The use of Drop -In Tech Help has proved very popular for extended technology support and has averaged 30 patrons per month. Objective C. Create attractive services and facilities for teens. 1. Prepare for new teen space. • Report: Young Adult Fiction collections moved upstairs into larger space. Planning for how the new Teen Space will be used continues. 2. Consider staffing and programming for teens. • Report. A Teen Programming session was offered at InService Day, "Programming - Success with Teens: Programs and Interactions," presented by Eli Neiburger, Associate Director, IT and Production, Ann Arbor District Library. New librarian has been hired. Monthly tech programs began in January. FYI 3finalreportforboardpackm Agenda Item 5A-7 Objective D. Provide library programming to meet community needs. 1. Begin using evaluation/feedback form at library programs. • Report. Program attendees surveyed during one week in October and May. Responses overwhelmingly positive with few suggestions or comments offered. Most frequent means of finding out about library programs was by word of mouth, ICPL website and library posters. 2. Consider changes to summer reading program to improve participation and completion. • Report: We have implemented several changes to SRP this year. Online registration helps us track participation more accurately. Community involvement increased as local sponsors donated prizes for the program. There are activity choices for babies through adults. The reading logs are full -color and look like gameboards. The Children's reading game has 3 prize levels to sustain motivation all summer Staff worked together to sign up everyone in a family at once, no matter which service desk they come to. We have made the games flexible, so families can adapt them to meet their needs. At the end of June, participation increased over last year. FY13finalreporforboardpacket Agenda Item 513-1 Strategic Plan FY14: Objectives with Tasks Goal 1: Make the Library easier to use and more accessible. Objective A. Implement recommendations of the facility study to improve the Library building. 1. Complete phase 2 of remodeling project. 2. Install new si na a based on building changes. Objective B. Provide options for technology support outside of building. 1. Identify locations with free WiFi access and suitable locations for Tech Zones. Objective C: Improve customer service. 1. Introduce digital si na e. 2. Implement Self -Directed Achievement program to support staff training. 3. Consider improved services to homeschoolers. 4. Add additional wayfinding aids in the Library collections. 5. Send courtesy notices via text messaging. 6. Experiment with offering appointments with librarians for research. 7. Modify staffing assignments to adjust to new building layout. 8. Provide accessible computers for adults (parents) in the Children's Room. Objective D. Utilize technology to improve service. 1. Implement upgrades to majors stem components of Innovative system. 2. Update technology in Meeting Room A, Computer Lab and Board Room. 3. Equip staff with tablets to provide mobile services in the library. 4. Review and revise library metrics to track changes to library services and priorities. 5. Assess benefits of moving software programs to cloud -based solutions. 6. Reduce barriers to self -check use. 7. Plan enhancements for public printing process. Goal 2:Im rove visibility and awareness of library services, programs, and collections. Objective A. Vary delivery of library messages utilizing social media, web site, email, traditional media, and out of building locations to improve awareness. 1. Create a campaign for collections of interest to teens to coincide with opening new teens ace. 2. Target investment in radio advertising on Iowa radio stations to promote the Library. 3. Plan for delivery of an eNewsletter. 4. Implement digital sin project. 5. Redesign current blog to encompass more programs, services and local information. 6. Experiment with video to deliver library instruction. Objective B. Improve promotional efforts with and to community partners. 1. Improve romotions/involvement of community partners in Summer Reading Program. 2. Promote Digital History Project with partners. Objective C. Increase use of Library websites. 1. Review the usability and content of library website and implement recommended changes. 2. Review the library mobile website and implement recommended changes. 3. Evaluate reference and research area of website and make identified changes. 4. Promote library website. Objective D. Strategically merchandise the Library's collections. 1. Increase use of short-term topical displays based on current events and interest. 2. Respond to seasonal use of collection based on circulation data. 3. Identify appropriate furnishings for merchandising collection. FYI 4obledivesforboa rdpacket Agenda Item 5B-2 Strategic Plan FY14: Objectives with Tasks Goal 3: Develop partnerships that build community and support the Library's mission. Objective A. Partner with organizations that support and promote reading, literacy, lifelong learning, and community dialogue. 1. Work with the City of Hills to share Library information with Hills residents. 2. Work with the Iowa City Community School District, preschools, and summer programs to help children siqn-up for a Library card during the spring to get ready for summer. 3. Work with the Neighborhood Centers of Johnson County to focus on improving shared programming and collection based resources. 4. Work with various partners to provide job skills and basic computer training. 5. Develop a series of programming with City of Iowa City Human Rights Commission staff. 6. Seek partnerships to expand programs for teens. 7. Expand partnership with Iowa City Book Festival. Objective B. Work with the Foundation to seek funding opportunities. 1. Increase private support for summer reading programs. 2. Expand donor base in the online environment. 3. Identify library services and programs to target for fundraising. 4. Complete building campaign. Goal 4: Provide resources and programs that inform, entertain, engage, and inspire. Objective A. Offer library collections that people want in a variety of formats. 1. Analyze use/usability of online databases. 2. Explore expanding circulating equipment options. 3. Expand content and improve access to Local Music Project. 4. Develop a crowd -sourcing initiative to add content and help identify items in the library's digital history collection. Objective B. Help the community explore new technologies. 1. Plan opportunities for users to create media content. 2. Evaluate technology services relative to the benchmarks set by the Edge Initiative. 3. Offer technology in the reconfigured Children's Room that excites children and families. Objective C. Create attractive services and facilities for teens. 1. Open new completed teens ace. Objective D. Provide library programming to meet community needs. 1. Check out materials and offer library card registration at Stories in the Park programs. 2. Provide opportunities for children to read to Rock n' Reader Volunteers in the summer. Objective E. Create an environment in the Children's Room that actively promotes early literacy. 1. Open new, completed Children's space. 2. Assess type and number of children's programs to best meet community needs. FYI 4objectivesforboardpacket Agenda Item 5C-1 Strategic Plan FY15: Goals and Objectives Goal 1: Make the Library easier to use and more accessible. Objective A: Improve customer service. 1. Assess effectiveness of experiment to offer appointments with librarians. 2. Make instruction guides or tutorials available in print and online for at least six popular database resources. 3. Expand Self -Directed Achievement program to support staff training. Objective B. Utilize technology to improve service. 1. Increase use of tablets as a staff resource to assist patrons away from desks. 2. Explore new functionality available in Sierra software upgrades, implement to improve service. 3. Study staff technology needs and implement improvements as budget allows. 4. Consider replacing Overdrive Download Media Station, Goal 2: Improve visibility and awareness of library services, programs, and collections. Objective A. Vary delivery of library messages utilizing digital signage, social media, web site, email, traditional media, and out of building locations to improve awareness. 1. Create and deliver an eNewsletter. 2. Identify and reach out to non-traditional library users. 3. Work with Iowa City Downtown District to share information about ICPL. Objective B. Improve promotional efforts with and to community partners. 1. Offer the Digital History Project as a program for service clubs and organizations. 2. Promote library events via new channels including ICDD, Summer of the Arts, University of Iowa, the City of Iowa City, and the City of Literature. Objective C. Increase use of the library websites. 1. Complete changes to library website started in FY14. 2. Purchase ads to promote websites. 3. Highlight and promote children's website as a resource for children and families. Objective D. Strategically merchandise the Library's collections. 1. Procure furniture for merchandising collection identified in FY14. 2. Promote new suite of databases and other online resources. Goal 3: Develop partnerships that build community and support the Library's mission. Objective A. Partner with organizations that support and promote reading, literacy, lifelong learning, and community dialogue. 1. Partner with schools to provide recognition of students who have finished the summer reading program to motivate students and reduce the "summer slide" of skills. 2. Actively seek opportunities to support the work of city agencies, service providers and cultural groups and customize information for their use. Goal 4: Provide resources and programs that inform, entertain, engage, and inspire. Objective A. Offer library collections that people want in a variety of formats. 1. Consider adding materials in the Arabic language. Objective B. Help the community explore new technologies. 1. Purchase more sophisticated scanners for public use. 2. Increase crowdsourcing opportunities related to the Digital History Project 3. Provide options for users to create media content. 4. Offer a mini -maker fair. FY 15goolsondobjectivesforboordpocket Agenda Item SC-2 Objective C. Create attractive services and facilities for teens. 1. Assess use of Teen Space and modify programming and service to increase use or to reach a more diverse group of teens. 2. Schedule monthly school visits for a Books and More -style outreach program for teens. Objective D. Provide library programming to meet community needs. 1. Respond to needs for increased outreach programming. FY 15goohondobje6yesforboordpockef Agenda Item 5D-1 OWA CITY PUBLIC LIBRARY DATE: July 16, 2013 TO: Library Board FROM: Susan Craig, Library Director RE: Strategic Planning Process The Library has a long history of strategic planning. Our current strategic plan ends in FY15 (June, 2015). In the past we have used several different consultants and processes to update the plan. Our planning committees have sometimes consisted of a wide variety of board, staff, and community members; other times they have been composed of board and staff working with a consultant and relying on surveys and other forms of input for community participation. Public libraries have assumed new roles in the last decade. They are challenged to provide access to information and entertainment in the formats people want and need at the same time they continue to provide a safety net for at risk populations, serve a vital educational support role for children and families and are increasingly important providers of technology and instruction in its use. National studies show that most people continue to perceive libraries as trusted and important resources. We need to study our community in depth. This work will be a major focus of staff attention this year. I have recommended a significant investment in the planning process in the NOBLI budget because I believe that it is an important time to gather information and have a conversation about how the Library can best serve the community in the near future. Funding is needed to support intensive data gathering and analysis as well as hire a consultant to lead the process. The first step is to solicit proposals from consultants similar to what was done when we examined the facility needs several years ago. Once hired, a consultant will work with the Board and staff to design a process that will achieve our goals. 20 Apd122 - 28, 2013 cttd uusmess ui LHV Agenda Item 513-2 NONPROFITS Effective strategic planning for your organization. Ensuring effective planning for an or- ganization is one of the functional re- sponsibilities of a board but many or- ganizations struggle to make planning a priority. For some, planning seems removed from the important day-to-day work of the organization; for others, the time commitment for planning can be a daunting obstacle. For too many, previ- ous experiences of developing unsuc- cessful or unused plans have created a negative impression of the importance and relevance of strategic planning. Why plan? While the mission describes the pur- pose of an organization, a strategic plan guides the organization as it works to fulfill that purpose. It provides the map of how the organization will approach its goals and includes indicators of how the organization defines success. Devel- oping a strategic plan helps everybody move in the same direction which in- creases the likelihood for the organiza- tion's success. - A plan not only provides direction, it provides focus. Focusonspedfic goals means the organization is less likely to be distracted by extraneous activities. Focus provides a screening mechanism, allowing the organization to say 'no' to the opportunities that do not propel it toward its goals. Having a plan helps an organization be a better steward of its resources, Clar- ity of direction and focus enable staff and volunteers to understand what the priorities are and where they should be spending their time and energy. Budget priorities become clearer and the plan provides guidance for board work. and activities of board committees. What makes strategic planning strategic? Strategic planning is about determining how the organization should interact with its internal and external environ- ments. An organization does this by first scanning its environment, typically using a SWOT (Strengths, Weaknesses,. Opportunities; and Threats) . analysis. Examiningthe strengths and weaknesses of the organization enables the board to develop a picture of the internal en- vironment and understand what the or- ganization does well and where it faces internal challenges. Opportunities and threats are part of the organization's external environment These are things over which the organization has no con- trol, such as positive. cultural attitudes toward volunteerism, broad economic downturns or natural disasters. Oppor- tunities and threats are a constant in the environment and an organization'can- not be expected to respond to every one of them. The purpose of strategic plan- ning is to determine where and when a response is necessary and what that re- sponse will be. After the environmental scan, plan- ning begins with the question, "if this is what our environment, looks like, what are the best ways for us to work toward our. mission?" Developing a viable plan entails determining where opportunities play, into the organization's strengths and what weaknesses the organization must address to fend off threats and en- sure stability. Given its understanding of the strengths, weaknesses, opportunities and threats, and how these interact, the board then determines its plan which outlines the best course of action.for the organization to further its mission. Secondly, the board should be a champion of the process itself. Board leadership should engage organizational stakeholders, encouraging them to pro- vide input and to participate in the plan- ning process. Board leadership must set a positive tone for planning. If the lead- ership of the board does not make plan- ning a priority or take it seriously, it can be difficult to fully engage other organi- zational stakeholders. It's important that an organization's strategic plan is not one person's proj- ect. The board (or board representatives) should work with the executive direc- tor to outline the planning process, de- termine who will participate, and keep the process on track. The process should take advantage of -the various perspec- tives that board members bring to the discussion, ensuring that the final plar is a. collective vision and not just the ideas of one or two individuals. Finally, the board should structun -planning in the simplest way possible The planning process should move for ward in a timely and deliberative man ner without overwhelming the organiza tion as it continues to do its work Th plan itself should be expressed in dea language and provided to board an; staff members in a format that ensure So how. does the board lead an that the —an will be used, rather tha tucked away on a shelf effective planning process? First, the board must be committed to planning for the organization. Some assume that developing a strategic plan locks an organization into an inalter- able course that limits its abilities to be responsive to unforeseen opportunities. Therefore, they are resistant to planning, preferring in- stead to take a more reactive, case -by -case approach to events. Good planning en- ables an organization to be more responsive to its envi-. ronment because the board has a dearer sense of the . organizatiori's internal capa- bilities and the range of op- portunities available to it. New oppor- tunities can be evaluated in light of this understanding. Agenda Item 5E-1 Qaft* IOWA CITY FY13 Public Relations Report & ,v�s PUBLIC LIBRARY FY14 Public Relations Plan 123 S. Linn St. • Iowa City, IA 52240 Update for ICPL Trustees and Friends Foundation Board "'"z ""'°." °""" "`""" " " `"'° Prepared by Kara Logsden, July 2013 FY13 Public Relations and Marketing Report FY13 Highlights: • The Window Newsletter Redesigned • Public Relations Aide Hired • Social Media Presence Increases • Cross -Promotion of Services and Events • "Better Building Better Service" Information • Digital Sign Project Begins • Summer Reading Program Materials Updated • Staff Changes FY13 was a busy year for all staff who contributed the public relations and marketing efforts to tell the Library's story. The Library has a Public Relations Team that meets 4-6 times per year and guides the work of public relations initiatives. There is also a Marketing Work Group that meets monthly and includes staff who have a job assignment related to the Library's marketing efforts. Collectively these two groups guide the overall goal of effectively sharing information about Library collections, programs and services and telling the Library's story of how we make a difference for the people in our community everyday. The Window newsletter, mailed twice a year to all addresses (51,227) within the Library's service area, is a major venue for sharing information about Library collections, programs and services. Under the guidance of the Public Relations Team, The Window newsletter was redesigned into a magazine format. The first redesigned newsletter was mailed in the spring of 2013. The goals of the redesign were to present Library information in a more accessible form while staying within the allocated printing and postage budget. Staff met those goals and received positive feedback from the community. The Library sends a weekly press release sharing information about community and Library programs in the Library's meeting rooms. In the past, local news organizations used that information to populate various community calendars including event listings in the newspapers. Times have changed and now it is the Library's responsibility to enter information about Library programs in the individual calendars. Simultaneously we have a goal to share the Library's story in social media venues. We hired a Public Relations Aide in the spring who is now entering Library information in local calendars and managing a schedule of social media posts for Facebook and Twitter. The outcome is more coverage of Library programs in local media outlets and more posts about the Library on Facebook and Twitter. We have also worked diligently to cross -promote events and programs from other City departments, the Iowa City Downtown District, and other programming partners. library events have also been cross -promoted by these organizations and the result is better saturation of Library information in new venues. A separate outcome is the total number of friends and followers on social media. We started FY13 with 3,554 Facebook Friends and 856 followers on Twitter and ended the year with 4,184 Friends and 1,441 Followers. The Library completed Phase 1 of the "Better Building Better Service" remodeling project. Big changes in Phase 1 included two new service points (Help Desk and Switchboard), collection moves, and keeping the Library open during construction. Public Relations staff supported the project by creating a video to explain the project (available on the Library's website and shown to are service groups when Library staff spoke at meetings), posting information on the Library's website and social media, creating Newsroom updates about the project, and creating signs to assist patrons using the building. Once the project was complete, staff began a comprehensive review of all building signs and created a plan to manage the visual appearance of signs created in-house. While many signs are still needed, staff made good progress on in-house produced signs. Agenda Item 5E-2 The Library completed an RFP process to solicit bids from digital sign companies and the outcome was a signed contract with Four Winds Interactive. Staff are working to create the content for the digital signs as well as prepare forthe physical installation of the equipment. The project should be completed this fall. The Summer Reading Program was completely revamped this year and Public Relations and Graphics staff played an integral role in creating promotional materials and the game board as well as providing input for Website updates. A new banner promoting the Summer Reading Program hangs outside the Library and new window clings were created for the two lobby entrances. Staff are incorporating new graphics into the online catalog search page and a hot link was added from the catalog to the Summer Reading Program online signup page. We had a number of staff changes beginning with our Public Relations Specialist, April Harder, resigning in December. Nick Twemlow began in this position in February; however, he was offered a teaching job so we are currently advertising for a Public Relations Specialist. Talya Miller joined the team as the Graphics Intern after Stephanie Keltner's internship completed in May and Kyle VanNatter was hired as the new Public Relations Aide. FY14 Public Relations Plan The Public Relations Team identified three priorities for FY14 in addition to other Public Relations initiatives listed below in the Strategic Plan. Priorities include the introduction of an eNewsletter, completing the digital sign project, and expanding the Library' Staff Picks blog. The goal for the blog upgrade is to include more information about programs and services while making connections between what is going on in the community and Library's collections, programs and services. We look forward to FY14 and the opportunity for telling the Library's story about how we make a difference in our community every day. Public Relations Plan: Details are from the Librarys Strategic Plan; consequently numbers are not sequential. Goal 1; Make the Library easier to use and more accessible- Objective A. Implement recommendations of the facility study to improve the Library building. 2. Install new signage based on building changes. Objective C: Improve customer service. 1. Introduce digital signage. 4. Add additional way finding aids in the Library collections. Goal 2: Improve visibility and awareness of library services, programs, and collections. Objective A. Vary delivery of library messages utilizing social media, web site, email, traditional media, and out of building locations to improve awareness. 1. Create a campaign for collections of interest to teens to coincide with opening new teen space. 2. Target investment in radio advertising on Iowa radio stations to promote the Library. 3. Plan for delivery of an eNewsletter. 4. Implement digital sign project. 5. Redesign current blog to encompass more programs, services and local information. Objective B. Improve promotional efforts with and to community partners. 1. Improve promotions/involvement of community partners in Summer Reading Program, 2. Promote Digital History Project with partners. Objective C. Increase use of Library websites. 1. Review the usability and content of library website and implement recommended changes. 4. Promote library website. Objective D. Strategically merchandise the Librarys collections. 1. Increase use of short-term topical displays based on current events and interest. 2. Respond to seasonal use of collection based on circulation data. 3. Identify appropriate furnishings for merchandising collection. Agenda Item 5F-1 QWW IOWA CITY PUBLIC LIBRARY DATE: July 18, 2013 TO: Library Board FROM: Susan Craig, Library Director RE: FY14 NOBU/Direct State Aid Budget Each July the Board approves expenditures for the coming year from non -operating funds budget accounts (hence the name N-O-BUdget). These are special funds that carry over a balance from one year to the next, unlike the operating budget. Funds are generally accumulated one year and spent the next, although the requirements of some parts of state funding call for expenditure in the year received. I do not yet have final end of the year balances from the City, but am conservatively estimating a balance in these accounts of $370,000. The Library Board authorizes expenditures from these funds when the budget is approved for submittal to the City, but the budget is amended early in the fiscal year when we know what the fund balances are and have more Information on project related expenses. There are ongoing expenses, the largest of which is part- time staffing. Estimated personnel costs in FY14 are $30,000. In addition, the Board has approved annual expenditures for the Art Purchase Prize ($1,500) for many years and has supported the City of Literature non- profit ($6,000, scheduled to drop to $3,000 in FY15). Ongoing items: $37,500. I am requesting approval to spend the balance on the following strategic plan and library priorities. If funding is available from other sources (operating budget, designated gifts, replacement funds, or grants) it will be used. Programming/Promotion $50,000 Contribution to the Iowa City Book Festival $3,000 New digital sign purchase and FY14 expenses $24,000 Promotion and advertising called for in the strategic plan $10,000 E-newsletter software $3,000 Expanded/enhanced Summer Reading Program $10,000 Technology Upgrades $122,000 Upgrading Meeting Room technology $70,000 Upgrading Self -Check DVD unlockers/adding 8`" Self -check $40,000 Tablets for staff productivity/patron assistance $12,000 Building Project $80,000 Contingency for basic construction, equipment and furnishings as well as funding for signage that was never included in the original budget. Planning Process $80,000 An RFQ will be issued to hire a consultant. Costs include data gathering. Total $369,500 Agenda Item 6A-1 Adult Services Department Report Prepared for the July 25, 2013 Meeting of the Iowa City Public Library Board of Trustees Maeve Clark, Adult Services Coordinator Summer Reading Program We are very pleased to report that the number of summer reading registrants is far ahead of last year. Year 2009 2010 2011 2012 2013* Adult Registration 485 693 639 369 700 Teen Registration 211 184 249 168 268 *program still ongoing Changes were made to all of the reading programs making it easier to register. We also added a second level of prizes; the first, a coupon for a free meal at Noodles and Company and the second, a free paperback book. Everyone who completes both levels is also entered into the grand prize drawing —the chance to win a Kindle Fire. With the reorganization of the library this is the first year that the Reference Desk has been heavily involved in summer reading and it is so much fun. People we don't usually get to see, first floor fiction readers, come upstairs to register and receive their prizes and discover that there might be materials on the second floor for them. Teens stop and talk and sometimes even ask for suggestions for books to read. American Library Association Conference Four librarians, Melody Dworak, Jason Paulios, Candice Smith and Brian Visser, attended the American Library Association annual meeting (http://alal3.ala.org/) in Chicago. The 2013 meeting, Transforming Our Libraries, Ourselves, was an enriching experience for them. All came back with wonderful ideas for new programs and services and suggestions on changes we could make here at ICPL. They were also able to visit with vendors to see the latest and greatest library products and resources. The annual conference is also an opportunity to meet bestselling authors and to hear speakers of national renown. Employees Jose Ruiz, Library Assistant III, graduated from the University of Iowa School of Library and Information Science and he and his family relocated to Austin, Texas. Jen Eilers was hired to fill the LA III position. Jen, also a recent graduate of the School of Library and Information Science, brings a wealth of knowledge to the job. Jen works on the Reference Desk, Switchboard and helps the public at Drop -In Tech Zone. She is also responsible for organizing classes and computer instruction for adults and has many ideas for new classes. Agenda Item 6A-2 Community & Access Services Department Help Desk Update for ICPL Trustees and Friends Foundation Board Prepared by Kara Logsden, July 2013 Summer is a busy time at the Library and staff working on the Help Desk have been on the front lines of issuing new Library cards and updating expired cards. CAS staff worked with Children's and Adult Services Staff to distribute over 4,800 "Get Ready for Summer" letters to local elementary schools, junior highs, and organizations that run summer programs for students. The letter stressed the importance of reading over the summer, promoted the Summer Library Bus, and encouraged students and parents to make sure children had a valid Library card ready for summer. Seventy-nine Library cards have been issued in response to this letter, and many families have mentioned the letter when they come to the Library to sign-up for Library cards. In addition, staff at Shelter House has been working with families they serve to assure children and parents have valid Library cards. They complete the card application and deliver the applications to the Library. library staff issue Library cards, which are then delivered back to Shelter House staff for distribution to the card applicant. The Summer Library Bus service expanded to six days per week beginning July 1, 2013. With changes in Downtown parking and the discontinuation of stamps for one hour of free parking, we were able to extend the service. The Summer Library Bus runs Mondays through Saturdays 9AM- 313M. Children through age 18 and the adults with them show their Library card upon entering an Iowa City Transit bus for a free ride downtown. The Ride and Read program provides a free pass for a ride home. All patrons with valid Library cards are eligible for the Ride and Read program, which provides two free bus passes per week. Ride and Read passes are distributed at the Help, Reference, and Children's Desks. Pop Up Tech Zones are going well, but we are finding the community is less interested in technical support and more interested in all services the Library provides. Tech Zones are scheduled for Tuesdays 9-11 AM, rotating between Sycamore Mall and Waterfront & First Avenue HyVees. Daylight Donuts requested a Pop Up Tech Zone at their store, so staff will travel there July 23rd. Staff will also offer a TECH ZONE Pop Up Tech Zone at the monthly Hills Community Center Potluck on July 9. We will provide """"""""""' information about Library services and sign residents up for Library cards._— Beginning this summer, we also expanded our Outreach services to offer book checkout and card sign-up at the Wednesday & Friday Stories in the Park programs. Each week, CAS staff travel with Children's staff to these programs. In June, we checked out 30 books and - answered many questions. We are also working with Retired Senior Volunteers Program (RSVP) volunteers at the park who help children find books. We believe this service will continue to grow as participants add the routine of checking out Library materials when they attend a Stories in the Park program. We have been monitoring the use of the Self Check stations and routine issues that arise as patrons use them. Use of the Self Check stations continues to increase, with the percent of items checked out at Self Checks increasing to 68.3%January through June, 2013, up from 63.8%the first two quarters of FY13. We believe the percentage will continue to increase as patrons no longer come to the desks for parking validation and with the addition of a Self Check station on the second floor. Some barriers to Self Check use remain. The main issue is the fail rate of DVDs that either do not check out or have cases that do not unlock properly. There are many variables that impact this issue, including age of the DVD case, faulty unlocking equipment, and patron error. We are addressing two questions we hope will improve this service: What can we do to improve DVD unlocking? How can we improve fine payment at Self Check machines? The answer is not simple and will require input from CAS, Collection Services and Information Technology staff to identify ways we can make improvements and isolate variables that cause problems for patrons. Stay tuned! 0 Agenda Item 613-1 Development Office Report Prepared for the Iowa City Public Library Board of Trustees July 25, 2013 By Patty McCarthy, Director of Development Contributions received by the Iowa City Public Library Friends Foundation totaled nearly $310,200 in Fiscal Year 2013. Those gifts and pledges were received for the Better Building, Better Service campaign and other designated purposes such as the purchase of specific materials or support of a specific library program, as for the Annual Fund. The Annual Fund is the Foundation's unrestricted use fund from which most grants are made to the library. Growth of the Annual Fund is the focus of most of our Development Office fundraising efforts with the Foundation Board of Directors. Contributions to the Annual Fund are encouraged during our annual solicitation in late fall because grants made from that fund give the library the most flexibility in spending those grants. The totals reflected below include gifts given in support of the Foundation's special events including the Building the Collection live and silent auctions, and the Book Gala. Iowa City Public Library Friends Foundation ANNUAL FUND Year ANNUAL FUND Annual Change Average Gift #Donors Amount Up 18% FY2013 $145,547 $21,599 $191 761 Up 10% FY2012 $129,748 $12,105 $172 755 down 36% FY2011 $117,643 $66,986 $150 1 783 up 59% FY2010 $184,629 $68,776 $257 718 down8% FY2009 $115,853 $9,840 $139 836 Compared to pre -recession years, last year's Annual Fund total is very strong although below the Foundation's best -ever total in FY2010. The current Strategic Plan of the Library Friends Foundation set goals to increase Annual Fund support by $50,000 last year, this year, and again next year. That goal was not met last year. Development Office staff and the Foundation Board of Directors continue to develop new plans to achieve it this year. Sales at our used book store, The Book End, totaled $25,223. While higher than the preceding year this is below other recent years. The Book End Committee and volunteers are working with Development Office staff and Foundation Board members to develop strategies to increase sales this year. You can help by spreading the word about the store on the library's second floor! Check out and "Like" our Book End Facebook page https://www.facebook.com/TheBookEnd Agenda Item 6C-1 Iowa City library staff suggest summer reads Librarian Brian Visser Many readers anxiously await new titles released this time of year. Others tackle classics or revisit old favorites. I asked the Iowa City Public Library staff: "What books are you looking forward to reading this summer?" Here are their answers: Children's Services Assistant Casey Lambert: "The Sound and the Fury' by William Faulkner. "It is one of my all-time favorites that seems to grow and change with every reading." She also wants to explore some Virginia Woolf: "I'll start with 'The Waves/ because I have heard good things and have not read anything by her in years." Adult Services Coordinator Maeve Clark: "The Redeemer" by Jo Nesbo: "He is one of the dark Scandinavian mystery authors that write such evocative prose that feel like you are right in the middle of the action." Bond Drager, IT services assistant: Joe Hill's "NOS4A2." Drager just finished his other book, "Horns," and really liked it: "'Horns' is a great summer book — a fast read with a lot of interesting characters and horror/modern fantasy elements." Hill came to the library to speak recently and his talk is available online at the library website. Library Director Susan Craig: The fourth in a mystery series by Imogen Robertson called "Circle of Shadows." "One review calls these books a cross between Anne Perry and Tess Gerritsen. They are set in late 18th century England and feature Harriet Westerman, the unconventional wife of a sea captain and reclusive anatomist Gabriel Crowther." These books are available at the library in many formats, including regular print, large print, book on disc, eBook and eAudiobook. Agenda Item 6C-2 Candice Smith Librarian Iowa City Public Library Summer is here, and the farmers markets are full of fresh foods, restaurant patios are packed with hungry diners, and backyard chefs are out In force! It's a happy coincidence that July is National Culinary Arts Month —the perfect time to taste new foods, try out some recipes at home, and celebrate the world of cooking and the people who make it interesting. In addition to supporting your favorite local chef, you can stop in at the Library to grab some books and feed your mind. For starters, begin with a little background reading; look for titles such as A History of Food in 100 Recipes by William Sitwell, The Cookbook Library: Four Centuries of the Cooks, Writers, and Recipes That Made the Modern Cookbook by Anne Willan, and Mrs. Goodfellow: the Story of America's First Cooking School by Becky Libourel Diamond. You might also want to try a chef memoir or two; I recommend Beaten, Seared and Sauced: On Becoming a Chef at the Culinary Institute of America by Jonathan Dixon, White Jacket Required: a Culinary Coming of Age Story by Jenna Weber, and Life on the Line: a Chefs Story of Chasing Greatness, Facing Death, and Redefining the Way We Eat by Grant Achatz. Next, find out a little about the mechanics and chemistry of cooking. Start with Cook's Illustrated's The Science of Good Cooking: Master 50 Simple Concepts to Enjoy a Lifetime of Success in the Kitchen, then move on to a wonderful collection of food -related essays titled The Kitchen as Laboratory: Reflections on the Science of Food and Cooking. If you're still feeling adventuresome, check out Modernist Cuisine at Home by Nathan Myhrvold and Maxime Bilet, which focuses on technique and equipment for the modern cook. When you're ready to don your apron, the Library has plenty of cookbooks to help you test your skills. There are a lot of new titles this time of year, full of delicious recipes and beautiful photos! Look for items by some of today's popular chefs and cooking show hosts, such as Fabio's Italian Kitchen by Fabio Viviani, EatSt.: Recipes from the Tastiest, Messiest, and Most Irresistible Food Trucks by James Cunningham, Where There's Smoke: Simple, Sustainable, Delicious Grilling by Barton Seaver, Try This at Home: Recipes From My Head to Your Plate by Richard Blais, and Gordon Ramsay's Home Cooking: Everything You Need to Know to Make Fabulous Food. There are also books that focus on particular restaurants, such as Plum: Gratifying Vegan Dishes From Seattle's Plum Bistro, Le Pain 4uotidien Cookbook, and Family Table: Favorite Staff Meals From Our Restaurants to Your Home. For those of you who are ready to go one step further, you might want to check out Culinary Careers for Dummies and 150 Projects to Get You Into the Culinary Arts by Mark Allison. Whatever you go with, it will surely be a recipe for success! Agenda Item 613-1 Iowa City Public Library Board of Trustees Effective July 1, 2013 Phone: 319-356-5200 Fax: 319-356-5494 Susan Craig, Library Director: susan-craig(c,icpl.org — 319-356-5241 Elyse Miller, Administrative Coordinator: elyse-miller() icpl.org - 319-887-6003 Name, Address, E-mail Telephone Term BAKER, Diane 641-328-4810 7/1/2013 to 6/30/2019 752 Foster Road Iowa City, IA 52245 djbaker64 mail.com DEAN, Thomas* 319-335-1995 (0) 7/1/2009 to 6/30/2015 3223 Shamrock Drive 319-688-9456 (H) Iowa City, IA 52245 thomas-k-dean@uiowa.edu EDWARDS, Mark, Vice -President 319-330-9421 (0) 8/1/2009 to 6/30/2015 1754 Lakeside Drive 319-351-1751 (H) Iowa City, IA 52240 mark.william,edwards@us.army.mil FREEMAN, Janet 319-466-3034 7/1/2013 to 6/30/2019 1 Oaknoll Ct Iowa City, IA 52246 ianet-freeman uiowa.edu MARTIN, Thomas S 319-351.1239 7/1/2011 to 6/30/2017 167 Notting Hill Lane Iowa City, IA 52245 tsml67@live.com MCCRAY, Linzee K. 319-338-9748 7/1/2009 to 6/30/2015 534 Clark Street Iowa City, IA 52245 linzee.mccray@gmaii.com PAETZOLD, Robin**, Secretary 319-541-1140 7/1/2011 to 6/30/2017 4304 Oakridge Trail NE Iowa City, IA 52240 paetduru@mchsi.com RICH-CHAPPELL, Meredith, President 319-339-6100 (0) 7/1/2011 to 7/1/2017 911 Rider Street 319-354-7073 (H) Iowa City, IA 52246 mrich@co.johnson.la.us SEMEL, Jay* 319-321-2203 7/112013 to 6/30/2019 331 S Summit Street Iowa City, IA 52240 jay-semel@uiowa.edu *Member of Library Friends/Foundation Board **Johnson County representative Agenda Item 6D-2 Managers at 1CPL July, 2013 Susan Craig, Director 319-356-5241 susan-craig@icpl.org Elyse Miller, Coordinator Administrative Services 319-887-6003 else-miller@icpl.org Maeve Clark, Coordinator Adult Services 319-887-6004 maeve-clark@iclj.org Vicki Pasicznyuk, Coordinator Children's Services 319-887-6019 vickie-pasicznyuk@icpl.ora Anne Mangano, Coordinator Collection Services 319-887-6006 anne-mangano@icpl.org Kara Logsden, Coordinator Community and Access Services 319-887-6007 kara-logsden@icpl.org Patty McCarthy, Director Development Office 319-356-5249 patty-mccarthy@ icpl.o rg Brad Gehrke, Building Manager Facilities Services 319-350-8328 brad-gehrke@icpl.orq Brent Palmer Information Technology 319-887-6035 brent-palmer@icpl.org Historic preservation http://aTnericancigwdcounty.com/print/susi Agenda Item 6D-3 AMERICAN crrWCOUNTY Historic preservation Amencan City and C,oy,* Contributor Tue, 2013-07-16 11:39 Iowa City embraces the Digital History Project print I close Iowa City, Iowa, is a place that appreciates and celebrates history. With a state and county historical society, numerous preservation districts, popular historical sites and more than 200 century farms in the county, Iowa City is nothing if not rich in tradition. With so many organizations and people, all contributing information, objects, stories and passion, what better idea than to create and share a resource that brings it all together? On May 23 the Iowa City Public Library (ICPL) launched the Digital History Project, an initiative to preserve, share and explore historical images and stories of life in the area. It's a fitting role for the library, as patrons near and far come for historical information on projects from researching neighborhood development to genealogy to exploring old city directories. The Digital History project, according to library staff, is just a new way of providing a time-honored service. Candice Smith, ICPL librarian and Digital History Project Manager, says the library is in a unique position to offer the program, as it boasts resources including designated project personnel and an autonomous web presence. "Additionally, we received a grant that allowed us to purchase a high -resolution scanner, and we've created an intern position to help with scanning. The organization that we contacted initially, the Johnson County Historical Society, has a wealth of material, but a small staff and limited funding; they were happy to partner with us, selecting and loaning several high interest collections for digitization, thereby making them available to a much wider audience," she says. The idea of sharing historical information with a limitless audience is appealing; Smith notes that, as people move and communities change over time, "the history of a place becomes important for people near and far." The content of historical pieces, "provides a glimpse of the past, of how things were, letting people remember, learn and discover," she says. Smith recalls one very special discovery. While screening a silent film from the 1930s about the area's need for a new high school, one library patron was astonished to recognize his father in the film. "This interaction with the public is perhaps the greatest benefit," Smith says. But the Digital History Project is not limited to providing reference material. Preservation is also a priority. "Whether it's a photograph from the 1970s or a city directory from 1890 that is literally falling 1 of 2 7/17/2013 2:02 PM Historic preservation http://amerioancityandeounty.com/print/sus Agenda Item 6D-4 apart when you open it, we're making copies of these important items for posterity," Smith says. Historical preservation also builds connections. Through the digital archives, the ICPL is building partnerships with other organizations (the previously -mentioned Johnson County Historical Society being one), and is reaching out to the community, The archives website allows residents to share information and comment on the items. Smith says the ICPL is presently working on a process for residents to submit and post their own items. "We're planning `scanning days' where we invite people to the library to learn how to scan their photographs, at the same time asking them to share items related to the history of the area, thereby discovering unseen and unknown parts of the local story," she says. "These interactions will help our patrons learn new skills and help us add to the digital collection, but more importantly, they will give our community members a role in the creation of the website, a sense of involvement and ownership in what we are providing." Source URL. http:/[ainericanci andcoun crn_s stainabiliy/historic_- reservation 2 of 2 7/17/2013 2:02 PM Library offers musical downloads - The Daily Iowan Agenda Item 6D-5 — O — HAWKS - RIDGE ifY,M gI)00I=�1 IL THE INDEPENDENT DAILY NEWSPAPER TOO THE UNIVERSITY OF IOWA COMMUNITY SINCE 1868 The Daily Iowan v N E W S P A P E R - O N L I N E T E L E V I S 1 0 N 93-F /T]^r f RIDAY, LILY 19, 2013 1 HOME METRO SPORTS OPINIONS SO HOURS PHOTO VIDEO � Seamh Library offers musical downloads 1BY ORM KAHIAN 11ULY 18, 2013 5:00 AM y y SNIII=[/[NAIL I.I. R.T..1. A little more than a Year ago, the hnva City Public library ]:touched OIL ambitions poijmt: collecting music from a aide vouch- of local bands and make the songs available online, free to (hoemload fur libraryusers. "We at the librap are constantly matching formats ...:cod people ream a dovmloedable product," said Jason Pathos, a senior librarian in adult sere ices at the library. Panlios look over the position of senior librarian from John Hictt last Ycan Hiatt started the program, called the Local Music Project, in June 2012 with the goal of offering local music to librun pauons in a digital, domiloadable setting. The tray the service works is suuightf niv:ud: The library offers hands sio t for access loan album the)- have recorded. The lilwary then makes the tracks available online for tiro years. People with Public Library cards, and a passneord that can be obtained at the library, can then doxmload and play the music as many times as they would like. Panlios said the library added 69 nelr titles in the last fiscal year. A total of 132 albums are available for dmvnload, he said. Pardios noted that the service seems to be growing in popolarih', as exemplified by increased numbers of visits to the site. Certain artists had been dmvnloaded at a high rate, he said. "[Keyboardist) Dave Lobo in particular, and folk and roots music in general, seem to he doing pretty well," he said. Local artists have been taking note of the program. "It's cool that the library has this cultural trust, this record of our awesome music scene at the ready ," Katie Roche, a singer and the accordion placer for local band Aafinl Pnrdies, write in an email. The band's first, self -titled album is currently available as pail of the project. "It's [also) a great idea that the bands are paid," she said. "It's good of the library to realize that our time and talent should be valued and promoted." If there's a deficit to the collection right Dow, Paulins said, it's the nnderrepresentntion of certain mmsical styles. "We added sonic metal, and we added some punk eith some teen hands," he sold. "Rut we're pretty covered in terms of Americana and roots music. So we're ahvays interested in nmv acts." When asked about the v+ider significance of the. project, Pardios stressed its conrmnmity-building aspect. `The project helps its keep a tie to the community," he said. "And the digital format helps its make as many connections with people as possible" In today's issue: http://www.dailyiowan.com/2O13/07/18/Arts/34OOO.html 7/19/2013 Younger Americans' Library Habits and Expectations I Pew Internet Libraries Agenda Item 6D-6 F Released: June 25, 2013 Younger Americans' Library Habits and Expectations by Kathryn Zickuhr, Lee Rainie and Kristen Purcell Summary of Findings Younger Americans —those ages 16-29—exhibit a fascinating mix of habits and preferences when it comes to reading, libraries, and technology. Almost all Americans under age 30 are online, and they are more likely than older patrons to use libraries' computer and internet connections; however, they are also still closely bound to print, as three-quarters (75%) of younger Americans say they have read at least one book in print in the past year, compared with 64% of adults ages 30 and older. Similarly, younger Americans' library usage reflect a blend of traditional and technological services. Americans under age 30 are just as likely as older adults to visit the library, and once there they borrow print books and browse the shelves at similar rates. Large majorities of those under age 30 say it is "very important" for libraries to have librarians as well as books for borrowing, and relatively few think that libraries should automate most library services, move most services online, or move print books out of public areas. At the same time, younger library visitors are more likely than older patrons to access the library's internet or computers or use the library's research resources, such as databases. And younger patrons are also significantly more likely than those ages 30 and older to use the library as a study or "hang out" space: 60% of younger patrons say they go to the library to study, sit and read, or watch or listen to media, significantly more than the 45% of older patrons who do this. And a majority of Americans of all age groups say libraries should have more comfortable spaces for reading, working, and relaxing. Younger Americans' use of technology Compared with older adults, Americans under age 30 are just as likely to have visited a library in the past year (67% of those ages 16-29 say this, compared with 62% of adults ages 30 and older), but they are significantly more likely to have either used technology at libraries or accessed library websites and services remotely: http://libraries.pewintemet.org/2Ol3/O6/25/younger-americans4ibrary-services/ 7/2/2013 Younger Americans' Library Habits and Expectations I Pew Internet Libraries Agenda Item 6D-7 • Some 38% of Americans ages 16-29 have used computers and the internet at libraries in the past year, compared with 22% of those ages 30 and older. Among those who use computers and internet at libraries, young patrons are more likely than older users to use the library's computers or internet to do research for school or work, visit social networking sites, or download or watch online video. • Almost half (48%) of Americans ages 16-29 have ever visited a library website, compared with 36% of those ages 30 and older (who are significantly less likely to have done so).' • Almost one in five (18%) Americans ages 16-29 have used a mobile device to visit a public library's website or access library resources in the past 12 months, compared with 12% of those ages 30 and older. The higher rates of technology use at libraries by those under age 30 is likely related to their heavier adoption of technology elsewhere in their lives. In the late-2012 survey analyzed in this report, over nine in ten younger Americans owned a cell phone, with the majority owning a smartphone; some 16% owned an e-reader, and 25% owned a tablet computer. The high figures for technology adoption by young adults is also striking in more recent surveys by the Pew Research Center's Internet & American Life Project (surveys that covered those 18 and older, cited here for reference): • 98% of young adults ages 18-29 use the internet and 80% have broadband at home • 97% of young adults ages 18-29 own a cell phone and 65% own a smartphone3 • 34% of young adults ages 18-29 have a tablet computer4 • 28% of young adults ages 18-29 own an e-readers Focusing back on younger Americans ages 16-29 from our November 2012 survey, we find that their interest in technology is reflected in their views about library services: 97% of Americans under age 30 say it is important for libraries to provide free computer and internet access to the community, including 75% who say it is "very important." E-book reading habits over time As with other age groups, younger Americans were significantly more likely to have read an a -book during 2012 than a year earlier. Among all those ages 16-29, 19% read an a -book during 2011, while 25% did so in 2012. At the same time, however, print reading among younger Americans has remained steady: When asked if they http://libraries.pewinternet.orgl2Ol3lO6l25/younger-americans-library-services/ 7/2/2013 Younger Americans' Library Habits and Expectations I Pew Internet Libraries Agenda Item 6D-8 had read at least one print book in the past year, the same proportion (75%) of Americans under age 30 said they had both in 2011 and in 2012. In fact, younger Americans under age 30 are now significantly more likely than older adults to have read a book in print in the past year (75% of all Americans ages 16- 29 say this, compared with 64% of those ages 30 and older). And more than eight in ten (85%) older teens ages 16-17 read a print book in the past year, making them significantly more likely to have done so than any other age group. Library habits and priorities for libraries The under-30 age group remains anchored in the digital age, but retains a strong relationship with print media and an affinity for libraries. Moreover, younger Americans have a broad understanding of what a library is and can be —a place for accessing printed books as well as digital resources, that remains at its core a physical space. Overall, most Americans under age 30 say it is "very important" for libraries to have librarians and books for borrowing; they are more ambivalent as to whether libraries should automate most library services or move most services online. Younger Americans under age 30 are just as likely as older adults to visit the library, and younger patrons borrow print books, browse the shelves, or use research databases at similar rates to older patrons; finally, younger library visitors are more likely to use the computer or internet at a library, and more likely to see assistance from librarians while doing so. Additionally, younger patrons are significantly more likely than older library visitors to use the library as a space to sit and ready, study, or consume media —some 60% of younger library patrons have done that in the past 12 months, compared with 45% of those ages 30 and older. And most younger Americans say that libraries should have completely separate locations or spaces for different services, such as children's services, computer labs, reading spaces, and meeting rooms: 57% agree that libraries should "definitely" do this. Along those lines, patrons and librarians in our focus groups often identified teen hangout spaces as especially important to keep separate from the main reading or lounge areas, not only to reduce noise and interruptions for other patrons, but also to give younger patrons a sense of independence and ownership. A library staff member in our online panel wrote: "Having a separate children's area or young adults area will cater solely to those groups and make them feel that the library is theirs. They do not have to deal with adults watching them or monitoring what book they pick or what they choose to do —it's all about them and what they http://libraries.pewintemet.org/2013/06/25/younger-americans-library-services/ 7/2/2013 Younger Americans' Library Habits and Expectations; Pew Internet Libraries Agenda Item 6D-9 want with no judgment. Children and teens love having their own space so why not give them that at the library?" Younger Americans' priorities for libraries reflect this mix of habits, including various types of brick -and -mortar services as well as digital technologies. Asked about what it is "very important" libraries should offer, for instance, librarians were at the top of the list: • 80% of Americans under age 30 say it is "very important" for libraries to have librarians to help people find information they need • 76% say it is "very important" for libraries to offer research resources such as free databases • 75% say free access to computers and the internet is "very important" for libraries to have . 75% say it is "very important" for libraries to offer books for people to borrow • 72% say quiet study spaces are "very important" • 72% say programs and classes for children and teens are "very important" for libraries to have • 71% say it is "very important" for libraries to offer job or career resources However, even as young patrons are enthusiastic users of libraries, they are not as likely to see it as a valuable asset in their lives. Even though 16-17 year -olds rival 30-49 year -olds as the age groups most likely to have used a library in the past year, those in this youngest age group are less likely to say that libraries are important to them and their families. Parents and adults in their thirties and forties, on the other hand, are more likely to say they value libraries, and are more likely than other Americans to use many library services. Attitudes toward current and future library services When it comes to questions about the kinds of services libraries should offer, the top priorities of younger adults are that libraries should coordinate more with schools and offer free literacy programs, the same as older adults. What services and programs younger Americans say libraries should or should not implement Among oll Americans ages 1G29, the percentage who say pubic libraries should "definitely," "maybe,"or "should definitely not" implement the following programs ■ Should definitely do Should maybe do ■ Should definitely not do i Coordinate more with local schools 00NOW01- ) 1% http://libraries.pewintemet.org/2Ol3/06/25/younger-americans-library-services/ 7/2/2013 Younger Americans' Library Habits and Expectations I Pew Internet Libraries Agenda Item 6D-10 Free literary programs Have more comfortable spaces Separate spaces for different services Offer a broader selection of a -books Offer more interactive leaming experiences Move most library services online Help users digitize material Make most services automated Move some books/stacks out of public locations 47% 35% 37% 37% , 36% 47% ■ 33% 6096 8056 10D% Source: Pew Research Center's Internet & American Life Library Services Survey of 2,252 people ages 16 and older conducted October 15-November 10, 2012_ N=470 for Americans ages 16-29. Interviews were conducted in English and Spanish and on landline and cell phones. Younger Americans' priorities for libraries also mirror those of older adults in other measures. For instance, 80% of Americans under age 30 say that librarians are a "very important" resource for libraries to have (along with 81% of adults ages 30 and older). Other resources ranked "very important" by Americans under age 30 include: • Research resources such as free databases (76%) • Free access to computers and the internet (75%) • Books for borrowing (75%) • Quiet study spaces (72%) • Programs and classes for children and teens (72%) • Job or career resources (71%) Finally, when given a series of questions about possible new services at libraries, Americans ages 16-29 expressed the strongest interest in apps that would let them locate library materials within the library or access library services on their phone, as well as library kiosks that would make library materials available throughout the community. In addition, younger respondents were http://libraries.pewinternet.org/20l3/O6/25/younger-americans-library-services/ 7/2/2013 Younger Americans' Library Habits and Expectations I Pew Internet Libraries Agenda Item 6D-11 somewhat more likely than older adults to say they would be likely to use personalized online accounts, digital media labs, and pre -loaded e-readers. The following chart shows the differences between age groups that emerged when respondents were asked about the future of libraries. Which library services Americans say they would be "very likely" to use Among Americans ages 16+, the % who say they would be "verylikeir to use the following library services and activities, by age group ■Ages 16-29 Ages 30-49 Ages 50-64 ■Ages 65+ 50 40 30 38 38 20 28 26 10 � 0 — — Cell GPS app that Library kiosks in helps locate community to check material inside out books, movies library ©+ 40 39 40 36 30 Cell app to access An online research Program to try out library services service ("aska new tech librarian") devices/apps ■ Ages 16-29 Ages 30-49 Ages 50-64 ■ Ages 65+ 30-25 t 29 31 34 31 . 30i 20 2g 26 M27 -1 10 — Personalized Pre -loaded Digital media lab to Classes on how to Classes on haw to accounts w/ book e-readers create multimedia borrow a -books use e-reading revs content devices Source: Pew Research Center's Internet & American Life Library Services Survey of 2,252 people ages 16 and older conducted October 15-November 10, 2012. N=470 for Americans ages 16-29. The survey was conducted in English and Spanish and on landline and cell phones. A snapshot of younger Americans' reading and library habits Reading habits Some 82% of Americans ages 16-29 read at least one book in any format in the previous 12 months. Over the past year, these younger readers consumed a mean (average) of 13 books —a median (midpoint) of 6 books. • 75% of Americans ages 16-29 read at least one book in print in the past year • 25% read at least one e-book http://libraries.pewintemet.org/2Ol3/O6/25/younger-americans-library-services/ 7/2/2013 Younger Americans' Library Habits and Expectations I Pew Internet Libraries Agenda Item 6D-12 • 14% listened to at least one audiobook Library use As of November 2012: • 65% of Americans ages 16-29 have a library card. • 86% of those under age 30 have visited a library or bookmobile in person; over half (58%) have done so in the past year. • 48% of those under age 30 have visited a library website; 28% have done so in the past year. • 18% of those under age 30 have visited library websites or otherwise accessed library services by mobile device in the past 12 months. Among recent library users under age thirty (that is, Americans ages 16-29 who have visited a library, library website, or library's mobile services in the past year), 22% say their overall library use has increased over the past five years. Another 47% said it had stayed about the same, and 30% said it had decreased over that time period. About this research This report explores the changing world of library services by exploring the activities at libraries that are already in transition and the kinds of services citizens would like to see if they could redesign libraries themselves. It is part of a larger research effort by the Pew Research Center's Internet & American Life Project that is exploring the role libraries play in people's lives and in their communities. The research is underwritten by the Bill & Melinda Gates Foundation. This report contains findings from a survey of 2,252 Americans ages 16 and above between October 15 and November 10, 2012. The surveys were administered half on landline phones and half on cell phones and were conducted in English and Spanish. The margin of error for the full survey is plus or minus 2.3 percentage points. More information about the survey is available in the Methods section at the end of this report. There were several long lists of activities and services in the phone survey. In many cases, we asked half the respondents about one set of activities and the other half of the respondents were asked about a different set of activities. These findings are representative of the population ages 16 and above, but it is important to note that the margin of error rises when only a portion of respondents is asked a question. The number of respondents in each group or subgroup is noted in the charts throughout the report. http://libraries.pewintemet.org/2Ol3/O6/25/younger-americans-library-services/ 7/2/2013 Younger Americans' Library Habits and Expectations I Pew Internet Libraries Agenda Item 6D-13 In addition, we quote librarians and library patrons who participated in focus groups in person and online that were devoted to discussions about library services and the future of libraries. Our in -person focus groups were conducted in Chicago, Illinois; Denver, Colorado; Charlotte, North Carolina; and Baltimore, Maryland in late 2012 and early 2013. Other quotes in this report come from an online panel canvassing of librarians who have volunteered to participate in Pew Internet research. Over 2,000 library staff members participated in the online canvassing that took place in late 2012. No statistical results from that canvassing are reported here because it was an opt -in opportunity meant to draw out comments from patrons and librarians, and the findings are not part of a representative, probability sample. Instead, we highlight librarians' written answers to open-ended questions that illustrate how they are thinking about and implementing new library services. Age group definitions For the purposes of this report, we define younger Americans as those ages 16-29, although we will use several different frameworks for this analysis. At times we will compare all those ages 16-29 to all older adults (ages 30 and older). When more fine-grained analysis reveals important differences, we will divide younger readers into three distinct groups: high-schoolers (ages 16 and 17); college -aged adults (ages 18-24) who are starting their post -secondary life; and adults in their later twenties (ages 25-29) who are entering jobs and careers.6 For more information about these older age groups, please see our earlier report, Library Services in the Digital Age. Acknowledgements About the Pew Research Center's Internet & American Life Project The Pew Research Center's Internet & American Life Project is an initiative of the Pew Research Center, a nonprofit "fact tank" that provides information on the issues, attitudes, and trends shaping America and the world. The Pew Internet Project explores the impact of the internet on children, families, communities, the work place, schools, health care and civic/political life. The Project is nonpartisan and takes no position on policy issues. Support for the Project is provided by The Pew Charitable Trusts. More information is available at pewinternet.org. Advisors for this research A number of experts have helped Pew Internet in this research effort: Daphna Blatt, Office of Strategic Planning, The New York Public Library http://libraries.pewinternet.org/2013/O6/25/younger-americans-library-services/ 7/2/2013 Younger Americans' Library Habits and Expectations I Pew Internet Libraries Agenda Item 6D-14 Richard Chabran, Adjunct Professor, University of Arizona, e-learning consultant Larra Clark, American Library Association, Office for Information Technology Policy Mike Crandall, Professor, Information School, University of Washington Catherine De Rosa, Vice President, OCLC LaToya Devezin, American Library Association Spectrum Scholar and librarian, Louisiana Amy Eshelman, Program Leader for Education, Urban Libraries Council Sarah Houghton, Director, San Rafael Public Library, California Mimi Ito, Research Director of Digital Media and Learning Hub, University of California Humanities Research Institute Michael Kelley, Editor -in -Chief, Library Journal Patrick Losinski, Chief Executive Officer, Columbus Library, Ohio Jo McGill, Director, Northern Territory Library, Australia Dwight McInvaill, Director, Georgetown County Library, South Carolina Bobbi Newman, Blogger, Librarian By Day Carlos Manjarrez, Director, Office of Planning, Research and Evaluation, Institute of Museum and Library Services Johana Orel la na-Cabrera, American Library Association Spectrum Scholar and librarian in Texas. Mayur Patel, Vice President for Strategy and Assessment, John S. and James L. Knight Foundation Global Libraries staff at the Bill & Melinda Gates Foundation Gail Sheldon, Director, Oneonta Public Library (Alabama) Sharman Smith, Executive Director, Mississippi Library Commission Disclaimer from the Bill & Melinda Gates Foundation This report is based on research funded in part by the Bill & Melinda Gates Foundation. The findings and conclusions contained within are those of the author and do not necessarily reflect positions or policies of the Bill & Melinda Gates Foundation. http://libraries.pe,Ainternet.org/2Ol3/06/25/younger-americans-library-services/ 7/2/2013 Younger Americans' Library Habits and Expectations I Pew Internet Libraries Agenda Item 6D-15 1. Though the sample size was too small to report detailed findings within age groups, more information about how Americans used library websites is available at: htti)://libraries.pewinternet.org/2013/O1/22/part-2-what-people-do-at- libraries-and-library-websites/ — 2. Among adults 18 and older (May 2013): http://www.Dewresearch.ora/fact- ta n k/2013/05/30/internet-adoption-becomes-nearly-universal-a mono-some- aroups-but-others-lag-behind/ — 3. Among adults 18 and older (May 2013): http://www pewinternet.org/Reports/2013/Smartphone-Ownership-2013.asix — 4. Among adults 18 and older (May 2013): http://www. pewinternet.org/Reports/2013/Tablet-Ownership-2013.aspx 5. Among adults 18 and older; does not include Spanish -language interviews (January 2013): http://www.pewinternet.ora/Shared-Content/Data- Sets/2013/January-2013--Mobile-Shopping-(omnibus).aspx — 6. In the full sample, n=101 for Americans ages 16-17, 218 for Americans ages 18- 24, and 196 for Americans ages 25-29. — NEXT REPORT MATERIALS I- Complete Report J Topline Questionnaire ® Interactive: Americans' reading habits over time TABLE OF CONTENTS Overview Part 1: A portrait of younger Americans' reading habits and technology use Part 2: Libraries in younger Americans' lives and communities Part 3: Library patrons' activities and expectations Part 4: New services and innovations Methods UPDATES Subscribe to our mailing list. FOLLOW US © f$ http://libraries.pewintemet.org/2Ol3/06/25/younger-americans-library-services/ 7/2/2013 City Plaza Children's Garden continues to grow - The Daily Iowan Agenda Item 6D-16 RUM �, 2 ©9 nSb�'� ft'OINiIT a .1, TOO MANY DRUNK HAWKS •�1 . S� RI€9GE Diu A._ PHOTOS. T14C 147,LPENiENT GAILY NrY,AFARE^ FOR Fife ]NfVrRtITY OF IOAA .MI' •, Y Ins . ---------------------------------- 'The E Dally Iowan Iw�aw i .. ; G4 IWNOAY, 11➢Y F'!!I HOME METRO SPORTS OPINIONS So HOURS PHOTO 4T➢EO Search_] City Plaza Children's Garden continues to grow BY EMMA WILLIS I IDNE 23, 2913 5:W AM 5 wwEi EMPIL 1M15 PRTICLF A city -led proiert th.:t rtmIted in the mmova'. of .,vorgrown trees outside FM! Iowa City Polite ISbrmy is now reaping benefits for thedoa,tu u. indscape a,rileaddresingloralfend Feet! and serving as an educational tool. But a now z-yeae-old urban -.rden may not haul coma to t-'Joa if it hadn't ":-n Pi"'v.,� 00-011" soihnatew founder Scott Kocpl•e, Nearly thn-r year aKa, Ilu' head of tbn iyar't:un ? rartiou prtw,n! m h :d operated a sm all - - f L r -' i Peclesnian Mall for the Iowa .kris I esto : E.1 .-v chil im rails eeo bet Is. And with thn aiC`s needto take down treC in a <pcn tl C h aNidad um fa' : r-r1;; t, a po" t: r* opportunity began to bud, '"that was the sue.l L'aat sprouted, no pun intended," KueplLe -lid of the idea to ;tart the Public Library-Ir t Children's Garden. With the help of Debbie Dunn, assistant librarian for childrens senicac it the time, the team, looked at Pit shin ; tilt, dream into a reality. Km-.• esl hehopes the children learn life; ilr < erb as patience. rcyatit, and msrtroanco 'I", d nt-,teni , the S.uelev. The sill-geowingbeginnings of the fre.h urban garden pmj,rl are In pt in by=ftll fern' 1;d sprouts of am germination can be seem in two beds that sit Fero -by -side. After being teplant.etl June 8 during th.:ies;•al's Childrea's Da, celebration, Soepke n?._'.•<�ze u, Coma; well. In all, the planingand mainLL 111ce of xa species of 'IulLLa end Do%,or, co'-t, o'mat s less th in s3oo in anal Opel tira cw,I;.. With a mak•t-, include �g pep; t( at L,tCr,.tl. poterc - .ri herbs, Keepl.a calls it a' ri! tchen Sal..t Ga: den." As iti+tit t, the CA, '.I, •agrr Geoffn a ,i.'the p,' den has pr .'t,. !. it"l, ic•I and goad opportut,t,yit, expand the uJ r:: to ire ouB(1oor spew, WI ii,_ offering ur',..' :. I- pregrmnnring option. Petra.: the start of C6ildw u'•, Dap:: Aivi ies latl yol. , Ko, like began the bit, 1:,'re saber ,f =oil pr-pr ration. Ch'ten+ -re ab:et)j in in the to 1, anti,_ of the new garder,. I dun,(;. gut th' grd, n = oflb '.: t w, not come without a t of It ming can't•.. After•the garden:5 cor.ndfer:•dd:unage from Hi l,,"! 1s that swept th-n-h t: P de ar: a a1. 11 last summer, Knepke sal: more root carp have been p:r nted is year. is etc leamtti from Is : v"ar's mistakes," he said - .^tut n¢ only childr,:.t hen, -fit from the ser•uiees of the p; rd'b. on-e the fool i- ready to ha,vuat, mama v,7tetables' arc don:ded hr T. , e: t. 't ab:a bash WerLfl�,Wy. Tlu orgmdzation then diaributre food to 26 organn.,ifons thrnoghnut .e lt,v- t (.tyarcb• including the Crisis Center. Rachael Carlson. n aoiz Childn ,i -1) ,-,,!unteer n-,d lows CRY UNESCO C't of 1. ieestUre amployru, eafd she workad ahmhside Kne 1.c ro plant, wntcr, end maintain the Wirden throughout the year. She said she is alwsn s arm A,; „is. nu.nherofl:id ;;atiloekbYtire larden. "Ith'-'.:h'sagneatouheach pies oft th lndgi'she '.'It'-b�euaw,,. tomoetm a ir, ofo'1r comume ib,:" http://www.dailyiowan.com/2013/06/20/Metro/33614.htnl 7/1/2013 City Plaza Children's Garden continues to grow - The Daily Iowan Agenda Item 6D-17 Childrrri a ecretw librarian katherinc Hablm ogrt'rs that the Children,, Ganlen Its, hrrn en enormous sUM `c, and she noted Thai no damzgee have ari,vn wNi the-;;;rtttn heing?•lnnted+n such a husi, area. "The commtmitydw, been •: ry :r spe. hot," she said. Children',, sendres coordinator Virl-n Plsic;nl- .+id-s: "-timeperiod !ndoutdoor, xlrning work are just two parts to the libr,r's pr.grunr:.;: ".rh,, is to see it from beginningto hove--. 'she flair'. 1; yuntt-'l+w•P d.- {e r4 rt I'•br I -veer -old Kyhe H<skin., the fun came :to pi_ ;ti • • mac_.,: 5 Lst du, I-r, r , gale:-f inau,tu..iou. "She lord coming bm.i andi heck on it,"'I'Mi-Finkel rzin, Kyi Grmdnx.'• Ad. "I:'s amazing how realty important life • L ya C.r' Is, :1 bane g.- .'.n :' he Id. Smt radiatingagaitvstThe vli] with the ♦. rden a ;n, I sign can h"t . •.+ iu om o'ibe;;udenc, -%iH� the wvrtL"D7ay Puace Yretvl7 nn E:r4h"grin::'i_I dit:rv.:nlal ,�u¢ . -;+Units-�..r.;co '1'o Koepke this says it ail. "I'vehada lot ofpalvntapproich i-nsr,,,gtigtitl!,, e'al.. ofi,hatthr:r childrensee indowntoma,"he .aid,"Chilr:. rare th•'12At,-.cLer,. A common I.+;.:uag:. -Jr all peopA around the wgmld is In today's issue: Hancher looks to the "First Hour Free" Marble returns to Today's Display future parking plan goes li%v Primenne Advertising rac a r�,;... [� Prc r- racouU1 "'t q 1 Conmant Follow the DI through: Daily Iowan nlogs .v, SPonsored Links Buy a text ad Insurance Leads Rhinestones on Shirts Health Insurance Leads P10camlonal Items Insurance Foram Custom Magnets Motorcycle Helmets T-Shirt Design Online Payment Solutions eCommerce Solutions TODAY'S PRINT EDITION Tke Wily lmven.. http://www.dailyiowan.com/2013/06/20/Metro/33614.htm1 7/1/2013 ICPL celebrates the 200th anniversary of Pride and Prejudice - The Daily Iowan Agenda Item 6D-18 HAWKS . / 9instJerg - p — „o,, w,P, .., r y Diri �,11'%1511� RIDGE HAWKS RIDGE ' 1 a helpful smile �,.. ' • to ev aisle � � �� THE INDEPENDENT DAILY NEWSPAPER FOR THE UNIVERSITY Or IOWA COMMUNITY SINCE IaEB The Daily Iowan NEWSPAPER ONLINE T E L E V I S I O N 33°r / x°^r 1HURSDAY, JULY 11, 2013 HOME METRO SPORTS OPDaONS So HOITaS PHOTO VIDEO Seefch ICPL celebrates the tooth anniversary of Pride and Prejudice BY BBETT IMURIJN 13ULY 11. 2013 5!00 AN RS .RV[HINL TNls ,1„T,aLe It's a book so poptilarthat Nialle Sylvan, the owner of the Haunted Bookshop, 203 N. Linn St., said it has spm+med its own genre of fiction. She is not, however, talking about Harry Porter or Ttoilight. The book she s describing was published in 1813, "As a bookseller, I've noticed Aide mid Prejudice has spawned an entire genre, Usually called 'Hil,ardian fiction; "she said."There are literally hundreds, if not thousands, of titles that draw their inspiration fronn that boot.-." Pride and Prejudice, a novel by the British author Jane Austen, celebrates the tooth anniversary of its publication this year. The book is a novel of manners, centering on the tension -filled relationship between the upper-class, lively, and judgmental Elizabeth Bennett and her initially oft -putting suitor, Mr. Fitzwilliann Darn. Part ofthe appeal of the book lies in the way this particular relationship generalizes broad human themes. "Pride and Prejudice is relevant today mainly for the themes that it deals with," said Beth Fisher, an adult program librarian at the Iowa City Public Library, 123 S. Linn St. "It deals with marriage. It deals with money, class, and self-knowledge. People who read it today get as much, or more, out of it than people who read it when it was first published." Fisher has helped organized various events that the Public Library will put on throughout the month of July as a way of commemorating the anniversary. At noon July 16, for instance, the library will host "1w•o-Minute Jane," an event in which participants are invited to read twn-minute passages from their favorite Austen novels, Pride and Prejudice or otherwise. The library will also screen three different film adaptations of the novel at 7 P.M. today, July 18, and 25. Fisher said each film offers viewers a chance to see Pride and Prejudice from a different perspective. She emphasized that the July 18 screening, Bride & Prejudice, as particularly interesting. The 2004 film transplants the British novel into a contemporary Bollywood setting. "I wanted to throw in something different,"she said. "And this version surprised me, because I wasn't really expecting anything of it. But it was actually really good." The legacy of Pride and Prejudice stretches into the halls of academia as well. "I can't think of another example of a literary work of that [Edwardianl age that crosses m er between the non-acaderic and academic world to the extent that Pride and Prejudice does; Juliette Wells, an associate professor of English at Goucher College in Baltimore and a noted Austen scholar, Wrote in an email. Wells stressed the universality of the novel as an explanation for its continued success "Young girls, read it and 1+nnt to be Elizabeth when the grow up," she said. "Teenagers mad it and start to understand their parents ... Older people read it and marvel that Austen, who died at 41, could capture with such brilliance life experiences across the Whale age spertnuu" "Tlic noel means many, nnany things to different people," Wells said. "As only a work of literary genies can truly do." In today's issue: http://www.dailyiowan.com/2013/07/11/Arts/33901.htm1 7/11/2013 Bringing the books to the kids I Iowa City Press Citizen I press-citizen.coihttp://www.press-eitizen.com/apps/pbes.dll/g Agenda Item 6D-19 Bringing the books to the kids Written by Josh O'Leary Iowa City Press -Citizen Jul. 8, 2013 1 press-citizen.com Emily Dlouhy, 8, reads a book July 2 on the steps of the Antelope Lending Library at Creekside Park in Iowa City Josh O'Leary/ Iowa City Press -Citizen / Josh O'Leary/ Iowa City Press -Citizen Antelope Lending Library summer schedule • Mercer Park Farmers Market: 3 to 6 p.m. Tuesdays.- Willow Creek Park: 2 ' to 3 p.m. Mondays through July 29 at an Iowa City Parks and Recreation Summer Playground program.- ; Creekside Park: 2 to 3 p.m. Tuesdays through July 30 at an Iowa City Parks and Recreation Summer Playground program.- North Market Square Park: 2 to 3 p.m. Wednesdays through July 31 at an Iowa City Parks and Recreation Summer Playground program.• Fairmeadows Park: 2 to 3 p.m. Thursdays through Aug. 1 at an Iowa City Parks and Recreation Summer Playground program.- Wetherby Park: 2 to 3 p.m. Fridays through Aug. 2 at an Iowa City Parks and Recreation Summer Playground program.- Grant Wood Elementary: 9 a.m. to noon through Aug. 8 at the Grant Wood Elementary summer program in conjunction with the Neighborhood Centers of Johnson County. On the web • To learn more about the Antelope Lending Library or how to contribute, go to antelopelendinglibrary.org. W hen a panel truck pulls into a neighborhood this time of year, ice cream is usually the draw that brings kids scurrying from their front doors. In this City of Literature, though, it's fitting that the newest attraction on wheels is filled with books instead of snow cones. The Antelope Lending Library, a community bookmobile lined with more than 4,000 titles, has been making stops on Iowa City's southeast side and elsewhere since hitting the streets for the first time in early June. The library is designed to largely serve residents in the city's low and moderate income neighborhoods, connecting schoolchildren and their parents with books when a trip to the downtown public library is not always an option. Cassandra Elton, the library's director — as well as its driver and librarian — came up with the idea while talking with kids last year at Grant Wood Elementary's after -school program, where she works. 1 of 3 7/10/2013 3:41 PM Bringing the books to the kids Iowa City Press Citizen press-citizen.corbt //www. ress-citizen.com/a s! bcs.dll/; Agenda Item 6D-20 g g � ty P tP� P PP P "Most of them had only been downtown to the library a handful of times, and as I got to know the kids better, I realized that downtown is really far away for them," said Elton, a graduate student in the University of Iowa's School of Library and Information Science. "It's not so much that reading isn't a priority — it's a time issue, it's a distance issue. So I thought, I wonder what I can do to bring the books to the kids, instead of trying to figure out how to get the kids to the books." Last week, Elton had parked the converted bus at Creekside Park for its weekly stop at an Iowa City Parks and Recreation Summer Playground Program session. Elton and a pair of volunteers from the Iowa Youth Writing Project, which has partnered with the bookmobile, led a half -dozen kids in an activity in which they wrote and read their own riddles. Afterward, they hopped aboard the bookmobile to scour the shelves. "I just like that they can drive the library around," said 7-year-old Eliott Lewis, who emerged from the bus with a book about the Loch Ness Monster. "You don't have to go — it's just there." The library has partnered with the city to make weekly stops at municipal summer programs at Wetherby, Fairmeadows, Creekside, Willow Creek and North Market Square parks. The bookmobile and its volunteers also spend two mornings a week at Grant Wood Elementary's summer program. "There's a literacy element, but we're just trying to make the summer about having fun and getting kids jazzed about reading and writing," said recent UI graduate Leah Thiessen, who volunteers with the bookmobile through the Iowa Youth Writing Program. Elton and the Antelope Lending Library's initial organizers, who included Beth Kamp, Jen Eilers and others, used the crowdfunding website Indiegogo to raise about $13,000 over the winter to launch the endeavor. Organizers initially had envisioned a permanent library location on the southeast side, but fell short of the fundraising goal needed to do so. Serendipitously, Greg Delzer, owner Defunct Books at Sycamore Mall, had heard about the group's efforts and contacted Elton about a school bus he owned. Elton said Delzer at one time had hoped to use the bus to haul books to events. Instead, the Antelope founders purchased the vehicle and have since filled it with donated material — from children's books, to adult fiction, to do-it-yourself guides. "I think it's actually turned out better, because with the bookmobile, we can drive and literally bring the books to the kids instead of just trying to get the kids to come to someplace slightly closer," Elton said. "I don't know if we'll ever do a permanent location; the bookmobile is working really well for us." Susan Craig, director of the Iowa City Public Library, said a needs assessment commissioned by the library in 2011 determined that the city's downtown location was adequately meeting the needs of the community and that the demand was not there for a new branch on the southeast side. Craig said that as Iowa City continues to grow, a new location could be a possibility — 2 of 3 7/10/2013 3:41 PM Bringing the books to the kids Iowa City Press Citizen Agenda Item 6D-21 g g � ty press-citizen.codittp://www.press-citizen.com/apps/pbcs.dlU� particularly on the east side since westsiders have better access to the Coralville and North Liberty public libraries. In the meantime, Craig is happy to see more book -borrowing options like Antelope Lending Library, as well as the Little Free Libraries, the small public bookshelves that have popped up in some Iowa City neighborhoods. "I say the more books in people's hands, the better," Craig said. "So I'm pleased to see them to do it, and I hope they're successful, because that's what it's all about." Memberships to the bookmobile are free; adults are allowed to check out five books at a time for two weeks and kids are able to check out two books for two weeks. In lieu of fines, the bookmobile uses a three -strike system for failing to return a book on time — a third offense results in the loss of borrowing privileges for a year. Last month, the Antleope Lending Library received a $3,000 neighborhood improvement grant from the city through the Grant Wood and Longfellow neighborhood associations. The organization will use the money to purchase new books in foreign languages in order to serve a more diverse population. Marcia Bollinger, Iowa City's neighborhood services coordinator, said Elton and the bookmobile have added "flavor and excitement" to city -sponsored events at which it stops, including the Mercer Park farmers market. "From what I'm hearing, she's out there really touching base with a lot of families and kids who wouldn't necessarily have the ability to go downtown and get to the library," Bollinger said. Reach Josh O'Leary at 887-5415 or joleary@press-citizen.com. 3 of 3 7/10/2013 3:41 PM Agenda Item 11A-1 M H 0 w H 1� M H M N W O II H ♦:' I r r M N N OJ O II r 0 N � I N N O (N�] O N H 11 an I � H In 11 II N I O H U) 11 m I I I I I I I I In 11 w II II II II II i I I I I I W I � + I rn + N + O to N + x 3 rtIn a N In � N 0�4 H 0) O 0 m El 9U9 Q 1 e rt W 0 Q Q H III O b N -a -HJ.l rl U + 4j A A U H w .H w + 4 aaxw0J-D2 Agenda Item 11A-2 V M H E E £ o W (�7pq mY o In M F IX Lfl W q H m H H 0 q O MOW.: ul [14 W If1 m M H m m m 111 l0 h W h h O O1 M h H H N ltl H H N e In h w m 01 h H l0 N N ri m U1 17D U N ? -r C U U (d qA N w rd W -rl i U 6 HH O .N la ?+ h a u 4 w W M � O < Agenda Item 11A-3 F z w � W w a U] M m W E U U Rl O f4 H m (jU�. (7. O 0 q a ] W m r � H E. Q H Q O o N Cq E Q H O 'J H W CQ H W a r x Cq E 1 S a o W w M M W H Ifl N N �0 O l0 N w Ot 0 M N H dl In w r c r N w a) N m u U Z a) U H r a) N ra W O -U1 H H S1 N i4 04 4J A a M W X o m u U a) V) N a) A 0 a rt w 4J O m H a) Q it A a G 0 Sa S4 O W H u u O ?1 a u a m A O F 3 O H A U S1 G W 0 H U q w � a as M 0 MO a E w W q rd M 41 W f1 C7 3 Pa 4J J' mca a Agenda Item 11A-4 N W I d' O I O II H N w I M O 1 0 h I O I I I N I h l h I O I O II o I I I O I N I ry H I I H II UI I I to I I I II II N I I 111 I I I OD I I i I I I I I I I 1 I I I I II I II II o ae a) N �A m Q a) v V) a) Cs m w ro ro a) 4J .H H m 41 O H EI 4J H H H y W U �l N JJ b ii N O m rt a)d) U m H rt 0 O E Agenda Item 11A-5 C H N U zQ Ezo W o W � E Pal x m m P H Q H H H o aQ; Q cC 44 o W W O E a H Pal W a O W }J I M H C1i I N M I l0 H FC I I H o I ill r{ I � I I I I I I ry I I I I i 1 I I I � I I 4J I H U In O U S4 U FI -H O P7 W ri I W rt I I U O a � a a dl m i(l o o I CD lf1 N r 0 0 I O� Ifl 0 0 o I M r o w m C l o H 1D N H H I N I O1 r I h N I I I U) U N N a 4l U M 11 U m yWy U .ryyl W N Vl yQ., ba' N A A w U aac�� ri U N C U U 0 N Si w w m w .-I rl ri H N N H M H ail 1 I 1 I H in I � In m M o ff I I H 1p W m N In I r h r m dl � I M H 1fl Ol N N I H dl N W I VI 01 1 W r If1 1p M N I I tt7 W rl N M 41 N ❑1 U U } t3 a)3 P7 H G S4 -H JN-I A W co U rd ID rd P Ill ri ri 6 U w C � w S4 Y1 ,4' H a Agenda Item 11A-6 I J-1 H I w 11 H II m m I m n t� u w • r I I n n u II o n H N I N II If7 II al I II N II N I II rA II H I I I I I II N II II II II II II II II 1 I N H I a � F3 'y U H r I b a) I u U y C .4 I W -H -Hri R a% Itl to Fa I N Q I 41 H H I 0 0 I � I H F] H I j H N H Agenda Item 11A-7 m a rt w �4 x u w x U 2 r E4J M P] 2 H u 14 £ M M toMw a 0 W O M Ul Q M w o � Q 04 0 w o w x a E W �H w H z w H H a E x U O FC w w a H S+ El w a Q 5 H 0 0 n N O1 w 'sN M M M w m in in m r r o (n w m H w <M to N H O w H dl w N W O M W O O cy� r N f11 W N O N N M tD C O1 H m N N w w M M r H H H ci (n H m m m to N M N Q Q u z gH w W U U W U U U U z� ul FA'a H EHE.. EHE,, �H�--II H D z z2: pD pD z z z h H H t' M �M W M W H H H H N H [�[��.. E. H z 2 z 2 z w H N H a 10 W W a 0 0 0 0 0 H a H H H 6 Q x A'. H H H H H H H H H W� h w U U U U U a 0 p Q Q 0 0 0 0 0 u U u U U w w W W w U U U U U w to to M M z z z z z H H H H H N w w w w H H H H H a a a a a z U H H H H H zzzzz z z z z z H ° t�wU)ul°O x a x x H H H H H W U U U W W g q p a H H H w u w w w H H H O O r Qf w M a1 O1 61 � N M� N w O r r r N 0 N N M M M M M O N N W M O 0 O O a M M M M M M 0 0 0 0 0 o 0 0 0 0 0 H N H N O H H H H H N N M M M M M 0 0 0 0 N 1f1 w w w w r r r r r M N N H M O w o 0 o r 0 0 0 0 N O N dl 0 0 H 0 M 0 0 N O r H itl t!1 a1 w t(1 M M M <M O1 H N N w N w N H H w H tP M w ql M M N zzH a u O C g q q C Q ri -.i .H -H -H rd LS Qi L�j Lb t�j .i i+ lNo it St it !4 S4 F+ E 0 rt rt rt N v wwax`azazz 0 W Q a M M r x H N 11 JJ 11 J) 4J > 9z9E�� M (d WW r-I N fV N N N 44 S4 N 4twQMzr aaaaa z H w U zz H W to N N W ul G x x x x E H 0 0 0 0 >w 7y W w w w m u ° ° 0 I4 zo9�aa 00 co E E E E a4 co A�R: 2: x x x x wU a H w P4 W R M z PQ M 0 r to r r H w M M H M O N r Ol w M N N N T H O m 0 W w r r r 0 a 0 0 0 0 0 o m m m m o 0 o H H H M N N N N M M 0 0 0 o r r r r r r r Agenda Item 11A-8 u w u z U H u a Wiz" H o U a M a) Q z a W O w vwi£ q M w W H w o .� U) O p Q E �az0 O W H m x a F w �+ a x W � H H H a F x aw N w Iq A C 10 lfl M M p p o w O O O O W H h W w O O O h O ID N v 0 0 H M O o O h In Ot Ol w h 0 0 0 N a 0 cM N M [N N N M O O O O O h M W h O h w O O O W M O O h N O N III0 dI N W O h N M 0 0 N h H O W �O O O O H �D �0 N d� N Ul O h h �0 w H H N H M M O O N rl H M W N M �l N H H r1 O O U1 W N h w H H H h M ill W O M W M M M H H H U) H M U1 M N a N u 0 u yU W U U U R r r u m a rrdd 0 G 0 0 4J 4J 4J 0 0 0 � O F z rd -H H -H -H H Q1 •L LS w i q z 41 -H -H -H Q> W rd Ha a 1a w �n ro 1n a u v v m ro z to t) X a ro l4 4 S( fa S4 ran m W a) N N N rd CO 0 �E -H -H -H -H -H a a a rl N U -H Is w ro rd (d m rd w to ri M H H M m o u(d Q w a au sa a a a d a rdm u u 4J -0W S. al -H X H H a) a) v v a) -H -H 1) F•i E bt (fl bl (7 r r 0 p 0 u 0 0 HU)s4 aaaaaaxq vro 09a000ma) j.•' -H H -H -H Is rd p -H N M H -H 11 -H -H -H -H H -H E E E M V) O (d 'J M q a) a Q rd F1 H N i! 4 P 44 (d M P) W M F JJ i) 4J 4J M M Pa a ¢Q rl rl -H £ a N W i1 a) O a b1 a) m N m a) a) N£ a) N d) U) r 0 P:0 m m -H -H -H (d (d 41 W a) N -H a OJ F� .0 y) y a) 0 g,q g a) a) ra a) -H -H -H -H a) a) C0� "W 0 ii M0 aa)wa xxxxx N aE w o M Naa Na o o WMW aJ a) Sa P4 U' P (d rd a) F4 H a) G £ Aa a� N 4J H w � axwzHazVa4Jwbw wQaa�°Mrlrorororo°PDar YI S4 W [r S-I SI �j 4 u a $ ro rd (d (d ro i4 4 ro 4 U) -H -H -H -H }I P -H -H -H m a) r to �/. m a) W w W 'd 'M it k P )-I P W N W m a) 4J a) N N W rl) al a) H rl H A U i4 5L 0 0 J W(d 0-H-H -H H-H 7 7 ro 0 u 0 0 (Mv 0 0 0 0 4J 4J 0 0 0 o O H W a 0 0 0 0 w z x W a a a Ill Iq Q Q M H O a H H 0 0 0 0 0 0 u u U O H w H U U U f7 z Pi U u Il H U) U] zz �a� [wow N N zQ H H U >( U) U) to U) W a z z z FC z z w w W w w a U H >+ H H r�i m H FC U U u U U >( O W F a s #xe o c�£q>5>>> <H 02; aH as FC H o z F u z z H U O H a a a H Q O 4z z 0 0 F a H H U a W W W w a a W O a z H W F0C U' W W H H U a gq q H m N U) U1 u] a O H H x o a W �} z E H Q z q >( U 2 z ,'� rx H W a w' >+ a s FAG FC H a> >>>1 z u U) u H z a F 3 a' m m z 0 O O `1 z z W O U A4 a �4 C.1 RC FG �C r1 r1 o H w w a s FC w a w H u u u z al a" a s N• z H a o z a a z z W �aa� a s M> a Q 0 0 3 µ H W W W W Cq ,ll a FC O O H H w U U U O O g .�O' 0•'+' W z FC a 0 M H H H H H >+ H U E- F 0 U M xF .a a .a a a F O F4 H z Q a H z H H U X O a H H m000wa wHw £ uu aouw as q00 r-C F4' C7 w W ££ w W x v) z W 4u a a H FC u u W H H H O P O W Q a U 7a.. WW aa" FC FC - O U a H H� x z z pa; a a z U U W W O S D C7 t7 [7 C9 C7 3$ W [>�+ rqj rH� �x Qj g Q q a a ��µr7l' U (�I U u U Q Q Q 0 W w w 0 x x H H H H H HH OH h rl'+ ££ S. O O a a a a1�11 {G 7L dl h Ol H M 1p N M h Ill 01 H W O� O 01 N M C O w H N M M h w O W H M N M M N 0 0 dl dl O M O M O H dl N H U h N I O1 a O1 O 01 O 0 0 0 0 0 0 0 0M 0 0 0 0 0 0 0 0 01 O O O1 0 0 0 0 0 0 0 0 O1 O p 9 Agenda Item 11A-9 O M 0 0 0 r m 0 o m N 0 1 M 0 d a H 0 6 m r rN 0 r¢ Ill 0 M m N 1 0 . H . w . 0 . w . C 0 M Ol q1 N 0 I N w O r M o M M H M 0 1* r M 0 M M O I M m Ifi 0 H O o M m M r Ill 1 r N m M N M . r H H' m Ill d� I M M d1 o M H If) h m sd m OS 1 0 0 H M N M m w d1 N lfl v wM w M h to o M l0 d1 � � NHmo come,-Ir i �o In wr malM�awmHONe1 M w M N H H N d1 O H r I 1 1 I I I I I I I 1 I I 1 1 M I � I H m a) l0 N N N d) u x a s H a a a u a v w a s u z F m m m W O I N Id rtf m m m N m al ri 1 1-1 m v v N rl rl N N w m E ET.1 .H rd H a m (d M a 1 0 U (d W W H r4 .4 H H H H -r4 H -ri N [Ho 7H-I H -� irjyi H H -.jji U .� y H W o O it m 11 m a) @ 11 k a v m m a a N N w m� m ¢I .] X M m I aJ a al a E a) W a) Co ?( ;j m m -H 4 m�s m d) a W I a) I bm x E m E W f,4 u u rdroro H rd ro Q1 w� to mw q rl a rt m r vU M3 0 0 tr)bl a3 m❑ m (d co z O I -rl a) ":) 41 a) J.1 r' -H m ii m m r ro H H C. 0 a ro r H g m •4 W O 1 w v F O W m 0 O m O .H P 4J r a) u Id N m a) 4J w -H u O m ?4 (d w La -H m H�l m m 4 H -H W a) m Id m Ib m -H D 0 M I-1 -H ,G a+ ro f, ro J, O .N .� m 3 70 m x m m x m m H () O W H 1 H PIG'fd (11 0 r a q rd -H ?4 ,y a) aJ ro 'd a) 0 qa aH C a) a w a m m m d))aw 7 MmoQu o E-i o0 u Ea) oOoRrt ro Nm a H m N O N H m M a a N O 4J aJ it H O W J-) FI m C H w a H ro d) [n (J a) a) M a N ro .l o a U M M a a it U a (d a (d H M O -H H (3 -H -H H rd m m •H H r 4 i4 �1 w w 1J J-1 O a) H 14 1 m m E lJ 4 H a) w 0 -11 m Fd rd M a) m a) U u -H -rl U O u O u -H O 41 ro U q a lD u H m m :, j ,4 m Id M U EI 4J N .0 a a m m [I' F' m m a) m m r N O O N >r O 1 7 -r1 0 O O O -H 0 }4 a) 4 O h (d (d Id -H -,I rd rd H -H H -H •H (d -H 4 O -rl q H I O�c a a U U z a F c4 0 q H a a z£ m m£ W m 9 a W£ q zo F W 1%1 a I P H z u u 0 a u o ° a a W z� i a u y M 3 a W ; H coH C a [Wr F7 •fT�i u dN' z H N E+ u W M m of U w O u H H o 9 x z U y+ H ro r U W > 0 0 0 u z u H rs, 0 ro 1 FCC ECG u moo zoo 2a o 1 H W W m fa7 on W H H H I-7 m `.4 1-7 > 1 w> m m m rj H H H u H P�. W W O C7 0 a' a' 0 0 E 9 4 a FC W 4z W m 1a W Ia W 1- w H 0 Ia a z W' M' 0 0 H IJ i3 x H x O H U W iJ r+ 0 Pu; u�+ W $$ o 74 >� a s a H o W 1.� FG FC �C 3 FC x F F u O 0 U U W rpRr��11 m z E E 1 1-7 H H a a W U W U U z z U 0.a1 x z W w W E> H H H rd q F U W U O a O a q W q W 0 N m H P; a' RC 0 m [9 Q', O a O E a a x m �+ O U W I H H H 4 9 9 2 r.0 q F H U U U O I-] O S W 4 1� VI m m H H a m m m m q u 0 S z z££ w U N z g m m m W > > > > $ CY w u u A q w w a £ z > > CW-I C7 q D > W 0.�1 uu C7 m m sk H N M m w H M m w r In o io M m m Ol In N M N 1p O l0 H 10 In N II) l0 1p IJ1 H N H N m Ol N M N Ol M M M M cT d1 m m m o I U c(1 H j1 r r h .'i a m r o o d1 o a n d1 d1 a [a r r w I a o a 0 0 0 0 0 o rn m m 0 o 0 0 o pl o o 0 m o 0 o m o m 0 0 0l O o 0 0 0 o m m I M M M M M M N N N M M M H M N M M M N M M M N M M M M M N N u I r r r h r r r r h r h r m o r r r r r h h r r r r r h h r r r x c Agenda Item 11A-10 v m d w M H 1 m NM I w I M r I W }J 1 r H 1 CM C ! H H r O I I N x U 5 U z a w 0 E it w N 7F H W O U W cavil q z a W O w W H V1 Q M W O Vl 0 w+o Q E Q o w W x w' H w w per Y H x W > H H H .l F a: U� O pq W H ii H 10 A N W M w M �a Sri W W O W r m ro U COv O M H O O O O N M r M M W M O w W O w N O M O r N H 0 0 i[1 O 61 W H l0 O h O M h M M O H r 1p W In H O O N N l0 O 111 N W 11] O H M N O W lfl C� Ol H Ifl W H u! h N M Ot N W O aI H H Ol 01 M cM dI H W Qt H sM H N ui dI H lO r N lD N N �0 W ttl dI N N N H d� H H 0 N VI W Q -�4 -�4 Q Q QU Q UQ O cn 0) W C .i 0 0 0 0 Q !. "A d — W --. -H N ro -.-I .H -.i -H W U U 'd v F U v rn U U 6 U w W ro ro ro ro U is 7 d li U 0 Si bi d 44 C£ C C C 7 C O -.i y C H- C -.i -H H 0 -.i -H 4 C FC a W -HU vwu WroUUU ro v si 'd C b4 94 ` S4 S4 dP H C C C C W C -W O W 4l W 0 .N Y -H .N O R O O O O w A', d -.1 4J 1 d W U ro d 'd d U d -.i —i -.i -H W U Q .0 Q W U W W U U W U Q W ro V 4J +l W. CO — u U U W` ?� — 4 x �- �- -- U x d d U U U -H CO U w U .l d m u 0 m m -Hm U 0 �w w w w °n .i p Li X C W X X .0 X i -,i v O v C m -.i R 0 -.i ro O O H O N ro k C C C C H W W~0 W zi l wRi > W W M x> Q z z zz O H z H H U] Ul Ul fA E z U U U U xw] 0 �HHH 0 w Q w w w 0z Pi w a W W 0 x u u w w w w U .] w IX OO O H H S+ 1�7�G! �p�G'I (ri��� H [11 w zo W Ix W H UI O H H FC FC FC ix FC w O N W W W W W F 'a W Q A F E x$ 0 U H H H H W F p7 0 W U O O a a a a w 5 x Q x O LZ of z H O 14 0 HW � u�� h E H W WO w' P4 �WM^ul 0 E W ?WWy W Q FW7yOG RS O '�0Lllu coo 0CI MH U Q W H 0 H H H H O f� M' H F h W O N W Ifl dI. r W M O N M r d� If1 r W 0 M M N N M M N M M M M N N M dI dI W W dI W S W ltl ttt U) r r r h a r 0 r h r m M r w m m r r r r r 0 r m m m m o m o m m m m o 0 o m m m m m m N N N N M N M N N N N N M M M N N N N N M N r r h h h h h r h h h r r r h r r h h r h r N H d R W u H d 0 H Ul W N Q r-i ro u 0 r w H a) 0 O i< M Agenda Item 11A-11 v W fd a H I 1f1 1 l0 I W I 1p I P 1 1 (n 1 I r I I (n 1 H I H I N JJ I N I CM r N jy I a I N 1 1 l� I I 01 O l m l m t o 1 I 1 I I r I I 1 I 1 1 I I I U i 1 1 I I 1 i W 1 x I u I 1 m W O x -H I D Q F U 1 M (L 1 -I En H H o U U ] M W N I G rd In m Q I U) q -I o W o 1 N W £ cWil F I N N ) U3 Q M a p w ro 0 O H q V) W o O H W 1 W rt1 Q a u [U7 F 0Wo 0W H w x a E W 1 � a , W > H H H 1 7 E a C 1 0 H 1 W q 1 q > Agenda Item 11A-12 ai rn N O O to O I I() I N I W I I o o h o l h I h p I I M H M M I O I II I O I I H M N ri I m I W II N N N I I I II I 1 I I I I 1 I I I I I I 1 I I I II 1 I I I I II II I I I I I I I I N N N U I (11 trl x ro N ro U I u u U U U U Z 0 I w o 1 la x w x aI F M a w w m � El u u mu w ro l m e a n zp N + N N N jai° o om o a) >�> y A M G q N H I ro m ro ro w O .0 P] H 1 rHi rH-I rH-I H o i W U U b U ro A O I -rNirlr�i -.I O A H W $ H (aY O W 0 W x a F W N a I m > F u H H z .l E+ P: H u O W N U W H I FC O I z vWj Fa ? O W a 1 avow N F I N N [[x]] O N E F N O ] H VH i a r � v ro X u> m Q N w N N I N H m m o o 4 1 E (U N N M M (d U I rd M .!Z � rl o Id + Id rl ro0 W A H o a E A I [A H a Agenda Item 11A-13 U x U W x E M E+ EI H W H W O a E M w W N o rQpq E !n Q M Pq 0 H pq U o q pl o zo O W H W x 14 H W yl�a E x Iq > E H H rl E+ f4 U O FC w Q a H E W Q o M N M I rl I H. II I I dl N W W I M I M I I N l0 Oi h I I 1p I I 1 L0 11 1 W O N I H I H II 11 1 r H t o l o 11 ri I rl II 1 1 I I 1 1 I 1 1 I I I 1 1 I I n I p 1 I 1 II 1 II I p I I I I 1 I I I O 1 4J 1 al 0 }{ 1 U 1 0 0 Q 1 H H H v pq A pq 0 H H W tl! H a 0 O W a l U U 1 Ord rd W H O a x U U E I I 1 1 1 0 9d 1 I lV 1 5 1 1 1 1 1 ♦n I 1 -ri g u to W � r. H P] 3 N O H 0 x 1 O O r N N U N W N o o W W � u o a a o o tom ro u U + O a ro U +1 0 R m Agenda Item 11A-14 x U W x U z C w o H W M R mzH �4 H W o U W N U)[� W to q 2 � o W pq O W H U] Q M W o to o H W Qw�o � o H Q W O O caxa E+ W >� a M H H 7 E w' o w a H L1 N `d W 1'. Q ? N v N d ro a � P4 C 4 C W W O f4 S4 v a •C o ro + ri N ro u 0 ro O U H F' 0 Agenda Item 11A-15 N 0 H H H r 0 x U) H A W H a 4J O R 4k X U A U i 0 o i o m n 0 o i o m r 0 o i o m r M i W N rNl rm-I i i i Ul N N N N N -H H N a a \ N N M rt U u -ri -H w w .H N Ski ?4 E U U N ro \ \ N W N N H M v 4J 4Ju N (d >H 0 0 ro � �l H Fa m a s o a L ro r- N I +J rd N N W F W W 4�w x w w a u x m a O U O H w o w m a � FG H H w N W z P, H U Y x w �KfAGG . m m m N N U r H ?> 0 0 m r r w r r W O 0\ r r N M M O w O N O M O m H r D D\ H If1 41 O m w O r m W o r O M m r b l0 0 0Y 4(1 M 1p m ui 1l N W, o m, o m, 0 M M N O ui H 01 H O r w N O W M H N M M ri r N 'd• M l0 N H H H l0 ul H M Q A Q A u Q U u I , i ro ro 0 0 0 0 0 0 0 -H H -H N — -H N M N -H -H — 'C1 .-. 'd — — v o m a> V ro ro j p x °, �� °, Q O O .0 O O O U .0 0 0 0 aJ A +J ,.Q 4J .0 W -H -H ro -H -H U ro ro -H -H •H (d ,d ro (6 (d M 4J 1) U 4J 4J N U U U .0 aJ U 'O U-0 U U W u 0 U u a u u u" (d M — — H. G. W m r. W O m m F. W W 19 H m H 0 U)ro x v x x x G x gq x x V r 0 O 0 0 T/ 0 0 0 d C 0 3 0 3 0 0 + zM z zz> W M zZ zOAAF W M M M z �z�33 �Z H H L7 co N az z ww n naao wa HHu OOzz 4 z z a w a a w W C4 W W W H H 0 0 x M Uj z�w� 0 0 0© o £ o o� o Nw� � �94o OH w9BHaaww H H H E E U O x p H H O W lz LN Id La w E O 2 a U O� a s RW[k H qq u w haj raj a x oarygrW�zar��jzzWcnc� a aw'.0 H x w H rx�a'a'' H H r w W U U U u 0 x ro -H O m H N o H N M cN d� m r o 0 Mit H 001 H H N N N N 01 N N N N M M M 01 N o m o 0 o p 0 0 o m a� w r o � o 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 o m o ro M M M M M M M M M M M M M M M N M e Agenda Item 11A-16 ?I' u W x u W 0 x V n 7 u a w � m rnp7Mw Q W W O x En F W H m n M H W o H Q N o Q E p Q W O W x x F w � a H W W Ell- 0 F U 0 � W N W a H it � O H ro a w M 0 0 o N o M w o M O N In M d� C o O h N o o N 0 H W of M o M M N N w 0 h N O l0 M O M O H H lfl H O W h H M W H H Ot 0H w In N d1 H H H b H M H o M H H H N III M M N H M I M I N I!) . I O1 I O1 I I N Q 0 I 1 h I O I � p I I Ln N N I N I ui I r I bl I qq >Q 0 pp m Q EQ mu�ca zi a -� I rd ro 1 1 0 I -H -H O O W 1 O v 0 W 0 ro 10 Q v N N Q Q m Q -H M 0 v rd I u v N U Id 'd U U u v 'a O ro U 0 41 0 F H i -rH O> ,7 0 0 O r rj Id > N rd W W I U a) a) -H v -H -H ro ri v 41 j4 -H -n I \ r7 H ro r 0 H 'd ro is ro 34 r! rd 0 v it O it I u (d ,q Q Id Id O O -H O R -H 7� 0 7 v 0 0 0 w v F4 a)I I U `b ro 0.' 11 rd JJ ro µ' a u v � w v -r JJ 0 ':) -H JJ v Pi .0 Id P4 .4' JJ b Id 0 u u rd 0 0 a 0 f4 U U £ ri O I O O O -rH -H 0 0 0 0� -H -.I v (d I N H H .H W W rH -H 'H 0 4J W M W i.-' r U H x 0 JJ I 1J V a)JJ ro r X -H It -'I (d 0 pq a 0 0 u R q z q u u -> u H PI a 0 0 ri u P4 z QO w w W z pq z 0 H u H In W u H W a z H j UI u U a H £y zz x rl a a a Hm M 0000 �"4O P£01 HW h a H E W O O QW W O U 0 x x w z o a a> h E H y H H Xwz Q7IrQQ 0 O O wW Ud C4 $ 2 O W W' F4 W E E `a 5 xi I N '-I h W 0� III h O N H M dl h Ol N 1p A4 d1 O dl O W O O rl Ifl H If7 111 If7 N H 1p U dl H C H cH H H H tll H H l o 0 0 0 0 0 0 0 0 0 0 0 0 o o 0 0 0 0 0 0 � I M M M M M M M M M M M M M M M M Agenda Item 11A-17 I 1 1 j 0 1 �i U W x u z 0 w o x .r{ E u m {] E E m z N H W 0 U W al � rn iv A z a W ra O W H H m o U 0 H W gga�o �a z o O W H w x a H W ?' W W PQ H H r-1 F IL' FC W >• W a � �o W C A W I o m is I c I w tl1 N N I m I (p I N to. W I l h I r f'1 N u1 I H 1 N H 1 N 1 N 1 1 1 I > N S U U N fA N i-1 ri ri ri rl rt m m m U N J E H rl ri rl f6 0 h h h F a: H W H E U N W z W H Ww W H a' a' H w z m z H -r1 H H U a U S L w o z w W r r-I 0 o o m N N cd a cd + h ri i 11f rd41 h H Agenda Item 11A-18 M WU x U z w M E E H � z a � M w • W EH �a 0 w W o X n E W H P'r Q rM-I L7 W • W O H H O H W Q a � O Q H z o O W H � � W w W > H H H a u 0 a w N W a F W Q 4J 1 1 0 I 0 0 .H u a u 0 ro w A I i I O 1 a I a II 1 t I o l o t o II rl I I I I I I I I I I H I H II I II I II I II I I jl I II I II I II II M JJ rr m U N C U � q In ro O � o U m .,a H ro 0 0 E Agenda Item IIA-19 v M Id a x u x U z w x E N H � H o a m E W • z � � w w o £ m E cwi� q M H P] O H M o H W q P4 o q y1 0 z o O W H w x a E W � w H H a F 0 � °w pq w a N W A s4 0 W