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HomeMy WebLinkAbout2002-09-10 Info Packet of 8/22 CITY COUNCIL INFORMATION PACKET CITY OF IOWA CITY August 22, 2002 www.icgov.org I MISCELLANEOUS ITEMS IP1 Meeting Schedule and Work Session Agendas IP2 Iowa City Police Department Use of Force Report - July 2002 IP3 A Review of the Data on Public Intoxication Arrests in Johnson County and Iowa City by John Neff (Revised 7-17-02) IP4 Memorandum from Fire Chief to City Manager: 9-11 Remembrance Ceremonies IP5 Minutes: June 20 PATV Board of Directors IP6 Iowa City Public Library Annual Report FY02 [Council packets only. Available in Clerk's Office for review.] ~~=~L_ City Council Meeting Schedule and ^ugust 22, 2002 C=TY OF iOWA CITY Work Session Agendas www.icgov.org TENTATIVE FUTURE MEETINGS AND AGENDAS · MONDAY SEPTEMBER 2 Labor Day Holiday - City Offices Closed · MONDAY SEPTEMBER 9 Emma J. HarvatHall 6:30p Special Council Work Session · TUESDAY, SEPTEMBER 10 Emma J. Harvat Hall 7:00p Special Council Formal Meeting · MONDAY SEPTEMBER 23 Emma J. Harvat Hall 6:30p Special Council Work Session · TUESDAY, SEPTEMBER 24 Emma J. Harvat Hall 7:00p Special Council Formal Meeting · MONDAY OCTOBER 7 Emma J. Harvat Hall 6:30p Special Council Work Session · TUESDAY, OCTOBER 8 Emma J. Harvat Hall 7:00p Special Council Formal Meeting Meeting dates/Iirnes/topics subject to change FUTURE WORK SESSION ITEMS Regulation of Downtown Dumpsters Downtown Historic Preservation Comprehensive Plan Update Opening of First Avenue Age of Consent First Avenue Truck Embargo Criteria for Housing Projects Municipal Electric Utility Design Review SW District Plan USE OF FORCE REPORT July 2002 OFFICER DATE CASE # INCIDENT FORCE USED 42 7-2-02 2-6056 Assault Officer was attempting to arrest subject who was resisting. Officer exposed subject to chemical agent to gain compliance. 51 7-6-02 2-6188 Warrant Service Several subjects were under arrest and were told to sit on the ground. One subject refused and officer guided subject to the ground. 19,55 7-7-02 2-6205 Fight in Progress Officers dispatched to a fight in progress. Two subjects that were involved fled the scene. Subjects were caught and resisted. Officers used hands on techniques to effect the arrest. 19,48 7-7-02 2-6206 Vehicle Pursuit Officer initiated a traffic stop and driver refused to stop. Driver eventually stopped when vehicle became disabled. Officers drew their sidearms for officer safety upon approaching driver. 26 7-7-02 2-6210 Warrant Service Officers were in the process of arresting subject on a warrant when subject attempted to run. Officer used hands on techniques to control and subdue subject. 32,57 7-11-02 2-6332 Welfare check Officers were called to check on the condition of an intoxicated female. Subject attempted to strike the officer. Officers used hands on controls to effect the arrest. 41 7-14-02 2-6451 PAULA Investigation Officer observed subject carrying an open container of beer and requested to see identification. Subject attempted to ran and was caught by the officer and directed to the floor to gain control. 14,58,20,48,35 7-15-02 2-6462 Search Warrant Officers conducting narcotics warrant forced door and entered with sidearms drawn. Occupants taken into custody. 55 7-15-02 2-6465 Traffic Stop Officer imtiated a traffic stop. Upon approaching the vehicle to speak with the driver, the driver drove away. The OFFICER DATE CASE # INCIDENT FORCE USED vehicle then stopped a few blocks away and driver ran from the vehicle. After a foot chase the officer located the subject and drew sidearm and detained subject until assistance arrived. 55 7-15-02 2-6493 Hit and Run Accident During the investigation suspect became disorderly and was subsequently arrested. Subject resisted handcuffing and officer used hands on techniques to effect the arrest. 35,20,42,28 7-16-02 2-6529 Search Warrant While conducting a warrant for narcotics at a residence, officers entered with sidearms drawn. 41,32,57 7-19-02 2-6615 OWI Arrest Subject was placed under arrest and refused to submit to handeuffmg. Later during processing the subject again became agitated and refused to remain seated. Officers used hands on techniques to control subject. 19 7-20-02 2-6670 Traffic Stop Officer initiated a traffic stop and the driver ran from the vehicle. Officer apprehended the subject and directed them to the ground to effect handcuffing. 59 7-20-02 2-6672 Welfare Check Officer approached subject requesting to see identification. Subject then ran but was apprehended and directed to the ground for control. 19 7-21-02 2-6702 Fight in Progress Subject would not stop fighting with anther subject. Officer pulled the subject from behind and was placed on the ground for handcuffing. 48 7-25-02 2-6840 Arrest Subject was placed under arrest and refused to submit to handcuffing. Officers used hands on control to effect the arrest. 57 7-30-02 2-7060 Arrest Subject was placed under arrest and refused to submit to handculTmg. Officer used hands on techniques to effect the arrest. 41 7-31-02 2-7064 Welfare Check Officer stopped to check on the welfare of a subject. Subject began sweating at the officer and fled from the area. Officer apprehended subject and used OFFICER DATE CASE # INCIDENT FORCE USED hands on techrfiques to control subject and effect the arrest. CC: City Manager, Chief, Captains, Lieutenants, Training Sergeant, City Clerk, Library A REVIEW OF THE DATA ON PUBLIC INTOXICATION ARRESTS IN JOHNSON COUNTY AND IOWA CITY John Neff July 2002 Revised 7/17/02 EXECUTIVE SUMMARY Comparison of urban and rural arrests rates for the most populous counties in Iowa shows that urban Johnson County ranks first in arrest rates for OWI, public intoxication, liquor law violations, and drug/narcotics violations. In 2000 the most frequent bookings into the jail were for OWI, public intoxication and drug/narcotics violations. A substantial fraction of these booking were made by the Iowa City Police Department. The Iowa City Police Department has made summaries of public intoxication arrests part of the public record. These summaries were used to create a data set that could be used for statistical analysis. Three type of codes were assigned to each arrest: a contact code, a health and safety code, and a behavior, code. 54.8% of the arrests were the results of contacts from bar staffmembers and the public, the other 45.2% were the result of contacts made by police officers. In 22.9% of the arrests the subject was taken into custody for their own health and safety. This result understates the seriousness of the health and safety problems. Data from the Johnson County Ambulance Service shows that during the first half of 2002 there were about five alcohol related medical emergencies per week in the downtown zone. A small fraction of these emergencies resulted in an arrest for public intoxication. Behavior was the main issue in 77.1% of all arrests. 850 of the 977 arrests of this type involved disruptive and/or destructive behavior or fighting, and 44 of the remaining 127 were uncooperative. Blood alcohol content was measured for 72.6% of the subjects. There was a broad maximum in the distribution between 0.10 and 0.26, containing 91.3% of the measurements. The maximum measured BAC was 0.50 for a subject that was able to walk and talk. The age distribution of public intoxication arrests shows that 79% of the arrests were in the 18-32 year age range which includes most University of Iowa students. Census data and the 2000 fall enrollment of the University of Iowa were used to estimate that 68% of the residents of Johnson County in the 18-32 age range are U of I students. I estimate that 75% of the subjects arrested for public intoxication are Johnson County residents. When all of these factors are taken into account it appears that about 40% of the individuals arrested for public intoxication are U of I students. In 2000 there were 1504 individuals jailed for public intoxication, if 40% them were U of I students they would represent 2.1% of the Fail 2000 enrollment. The estimated number of chronic public intoxication offenders is between 45 and 91 based on an analysis of 2000 jail statistics. They are responsible for 16% of the public intoxication bookings. It is likely that they ail have an alcohol dependence, and some also have a drug dependence. It is possible that 5 to 15 of them are homeless mentaily ill veterans. INTRODUCTION In my study of the 2000 jail statistics I found that the most frequent bookings into the jail were for public intoxication, and OWI. A substantial fraction of the public intoxication bookings at the jail are made by the Iowa City Police Department. The Iowa City Police Department has made new information about public intoxication arrests part of the public record and I thought it would be useful to the Jail Space and Services Task Force to include this new information in a data review. A number of persons have compared Iowa City arrest rates with those of other law enforcement agencies, using data from the Incident Based Crime Reports prepared by the Iowa Department of Public Safety. Arrest rates are calculated by dividing the number of arrests for a particular crime or group of crimes made by a law enforcement agency by the population served by the agency. Marry Coco of the Iowa Department of Public Safety who prepares the Incident Based Crime Reports does not think a direct comparison of individual police departments is fair, particularly in Johnson County because of the population overlap between Iowa City, the University of Iowa, and Coraiville. Her view is that it would be better to use rural and urban arrest rates for each county for comparative purposes. I£one assumes that SheriffOffice arrests are primarily rural, one can obtain urban arrests by subtracting the Sheriffs Office arrests from the county totais. This was done for the nine of the most populous counties in Iowa giving eighteen jurisdictions. The results of this comparison are that urban Johnson County ranks nine of eighteen in arrest rates for crimes against persons, fffih in crimes against property, and third for crimes against society. The main contributors to crimes against society are disorderly conduct, OW1, public intoxication, liquor law violations, and drug/narcotic violations. Urban Johnson County ranks second for disorderly conduct, and first for OWl, public intoxication, liquor law violations, and drug/narcotics violations. Table 1 contains the results of the comparison with (r) and (u) denoting rural and urban jurisdictions respectively. The arrest rates are in arrests per 100,000 persons. A study based on interviews with students arrested for public intoxication by the U of I Dept. of Public Safety indicates that much of the drinking took place at parties. The usuai sites of parties are tailgate and keg parties, dormitories and off campus residences, motels 3 and hotels. Such parties often result in a complaint from the public about a loud party and associated problems. In some cases an intoxicated student would go from the party to a bar. The Iowa City Police Department has made public weekly summaries of all cases involving public intoxication arrests. The summaries are prepared by Sergeant Brotherton and give the date, location, officer number or numbers, case number, and a brief narrative of details of the arrest. The only information about the subject is their age and the PBT reading unless they elected to refuse the test. A PBT reading is a field breath test for determining blood alcohol content. When it was essential to the narrative the gender of the subject was given, but in no case was the race of the subject given. I had been given a copy ora summary for one week, by Steve Atkins, and after examining it I requested a larger sample so I could prepare a statistical summary. A larger sample was provided coveting the time interval of 1/22/01 to 5/26/02. The sample gave details for 1146 cases involving the arrests of from one to five subjects per case. DATA SET After reviewing the case summaries it was clear that there were two major issues, the health and safety of the intoxicated subject and the behavior of the intoxicated subject. The type of contact was also an important factor, a problem in a bar can differ significantly from a problem at a residence, or in a residential neighborhood. Some of the problems reported by bars were: intoxicated persons attempting to fight their way into a bar after be'rog refused admission, intoxicated persons refusing to leave the bar after service to them had been cut off, in some eases they threatened and/or assaulted a bar employee. There were cases of vandalism both inside and outside a bar. Problems reported by the public included theft, vandalism, and disruptive behavior at business establishments, person entering or attempting to enter residences of strangers, and persons found asleep or unconscious in residential neighborhoods. Police on patrol in general encounter problems at businesses and public areas. When the police are in a bar doing a check for underage drinkers they often encounter subjects who are publicly intoxicated. Such cases were classified as contact on patrol, because the police had not been called to the bar by management. I prepared a data set that contained for each subject arrested the date, age of subject, PBT reading, and three numerical codes: a contact code, a health and safety code, and a behavior code. For the 22 cases where no age was given for the subject a zero was entered, and a zero was also entered for PBT when no reading was given. 4 Contact Codes were: 1) A call had come from a bar staff member with a complaint, or to report a health or safety problem involving a patron or someone in the vicinity of the bar. 2) A call had come from the public with a complaint, or to report a health or safety problem. 3) The police officer observed an infraction, some other type of problem, or a health or safety problem. 4) Other. There were a few cases where subjects came to the police department while intoxicated. There were a few cases when officers made contact with the subject for some specific purpose and found they were publicly intoxicated. Health and Safety Codes were: 1) None reported. 2) Safety problem. The subject was questioned to determine if they were a threat to their own safety. The kinds of behavior that would raise this issue were: stumbling and falling, walking or standing in the street, and walking or running in front of cars. 3) Health and safety problem. The subject was: vomiting, lying on the ground, or unconscious. 4) In many cases the subject was arrested at the University of Iowa Emergency Treatment Center, Mercy Hospital, or at MECCA because of disruptive behavior and/or fighting with medical personnel. There were some cases where the subject was arrested prior to being taken to the ETC because of fighting or disruptive behavior. It should be noted that the police, fire department and Johnson County Ambulance are frequently dispatched for alcohol related medical emergencies with no resultant arrest for public intoxication. Behavior Codes were: 1) None reported. 2) Cooperative. 3) Uncooperative. 4) Disruptive and/or destructive behavior. This includes their, vandalism, public urination, inciting fights, and threatening behavior. 5) Observed to be fighting by a police officer, or reported to be involved in a fight by witnesses. The results of the statistical smnmary are given in table 2. There are four sections one for each type of contact. The table entry is the number of arrests. There is a row for each behavior code and a column for each health and safety code. There is and extra row and column for totals. TYPE OF CONTACT The total number of arrests for each type of contact is the lower right hand number for each section of table 2. 18.6% of all arrests occurred when the contact was a bar staff member~ 36.2%, of the arrests occurred when the contact was a member of the public. 45.2% occurred when the contact was a police officer on patrol or under other circumstances. HEALTH AND SAFETY ISSUES When a medical emergency is reported the police, fire department and Johnson County Ambulance are dispatched. The ambulance service recorded 221 responses of all types to the downtown zone between 1/1/02 and 6/25/02. 214 of these responses, or 96.8%, involved alcohol or drug related emergencies. Mike Sullivan former director of the ambulance service estimates that 60% are alcohol related and 40% are drug related. During the first half of 2002 there were about five alcohol related medical emergencies per week in the downtown zone. On the basis of this data we can estimate that there were 354 alcohol related medical emergencies during the 1/22/01 to 5/26/02 time interval covered by the arrest reports. An alcohol related medical emergency resulted in 28 public intoxication arrests during this interval. Including the data from the ambulance service shows that the health and safety issue is more serious than one would conclude from the arrest data alone. There were 291 arrests, or 22.9% of all arrests, including the 28 mentioned above where health and/or safety where the main issues. In these cases the police officer took the subject into custody for their own safety. The distribution by type of contact was: bar staff member 23, public 123, and police officer 145. The distribution by type of behavior was: 188 no report, 17 cooperative, 10 uncooperative, 68 disruptive, and 8 fighting. BEHAVIORAL ISSUES There were 977 arrests, or 77.1% of all arrests, where behavior was the main issue. The distribution by behavior code was: 78 no report, 5 cooperative, 44 uncooperative, 619 disruptive, and 231 fighting. 87% of these arrests involved either disruptive behavior or fighting. The distribution by type of contact was: 213 bar staff'member, 336 public, and 428 by police officer. There is overlap on bar related because the police often observed a problem while doing a bar check, or when they were called to the bar for some unrelated purpose. 6 NUMBER OF ARRESTS PER DAY The number of arrests per day was computed and is shown in figure 1 for the second half of 2001. The number of arrests per day ranged from zero to seventeen. The peaks in the arrests rate coincide with events e.g. football games and concerts. Assuming that days when there were six or more arrests were event days, 429 of the 1268 arrests, or 34%, occurred during an event~ The arrests are a mixture of residents and nonresidents of Johnson County. Nonresidents are most likely to be present on days when there are events. There were an average of 1.4 arrests per day on non event days and 8.1 arrests per day on event days. DISTRIBUTION OF BLOOD ALCOHOL CONTENT The PBT test is not mandatory and 348 subjects refused the PBT test. The distribution of blood alcohol content (BAC) for the remaining 920 subject is shown in figure 2. The median value is 0.16 with a broad maximum between 0.10 and 0.26 which contains 91.3% of the measurements. AGE DISTRIBUTION The distribution of the number of arrest with age is shown in figure 3. The persons arrested could be Johnson County residents, commuters from nearby counties, and visitors. The police and others who are familiar with the situation report that some of the persons arrested for public intoxication do not live in Johnson County. They also report that not all of the individuals in the age range of University of Iowa students are students. Most of the students of the University of Iowa are in the 18 to 32 year age range which includes 79% of the arrests. There is also a small secondary peak in the age distribution between the ages of 35 and 50 that may be due to multiple arrests of chronic offenders. It is possible to draw some important conclusions from the age distribution of individuals from census data and jail records. Figure 4 compares the 2000 census results for age distribution for Johnson County, thick solid line, with the age distribution for Iowa, thin solid line, scaled by 0.039 the ratio of the population of Johnson County to the population of Iowa. There are 41,497 residents of Johnson County in this 18-32 year age range. A pseudo county with the same population as Johnson County and the same age distribution as Iowa would have 22,008 residents in the same age range. Thus the population of Johnson County has been enhanced by about 19,500 persons probably most of them are University of Iowa students. The fall enrollment in 2000 of the University of Iowa was 28,300 or about 68% of the 18-32 year olds. This result supports the claim by the Iowa City police that not all of the public intoxication arrests in the 18-32 age range are of students. 7 A 1996 survey of Iowa jails made for the Attorney General's Corrections Planning Task Force, found that the average percentage of nonresidents incarcerated for all charges was 17%. This results can be used to set the upper limit for the residents arrested for public intoxication at 83%. If we assume that all arrests on nonevent days were of residents and the extra arrests on event days were of nonresidents, we obtain a lower limit of 66% for the number of residents arrested. Clearly 66% is too low an estimate. The average of the upper an lower limits is close to 75%, which was adopted for the percentage of residents arrested. Obviously a better method for determining the percentage of residents is needed. CHRONIC OFFENDERS Chronic offenders are individuals who are repeatedly arrested for public intoxication and other infractions, usually misdemeanors. I used the jail statistics to search for individuals who were booked more than once for public intoxication during 2000. The results are: Bookings per Number of Total Number Individual Individuals Percent of Bookings Percent 1 1376 91.5% 1376 79.8% 2 83 5.5% 166 9.6% 3 29 1.9% 87 5.0% 4+ 16 1.1% 95 5.5% Totals 1504 1724 The jail staff assign a detention number to each individual when they are booked into the jail for the first time. That number is then usext to identify the individual for all subsequent bookings. A table of the first detention number assigned each year was used to determine the year the individual was booked into the jail for the first time. An offender with an old detention number, i.e. in a prior year, is probably a repeat offender. Figure 5 is a plot of age versus detention number for all individuals with two or more bookings for public intoxication, The plotting symbols denote the number of bookings per year in 2000, with filled circles for two, open circles for three, and plus signs for four or more. It is likely that all of the individuals in this sample are dependent on alcohol, some probably are also dependent on drugs. If we assume that chronic offenders are those with three or more booking in 2000 then there are 45 such individuals who are responsible for 10.5% of the bookings. There are 46 individuals with two bookings in 2000 that have been in the system for more than a year, if they are also considered to be chronic offenders the total is 91 who are responsible for 16.9% of the bookings for public intoxication. Brian Brooks, social worker for homeless veteran, is responsible for keeping track of homeless veterans in a four county region including Johnson County. This is a difficult task because they frequently move from camp to camp. He estimates that the average daily population of mentally ill homeless veterans in Johnson County ranges between 20 and 30. He also estimated the fraction of the mentally ill who were also chronic public intoxication offenders to be from one third to one half. The resultant estimate is that chronic public intoxication offenders could include from 5 to 15 mentally ill homeless veterans. There were 59 arrests of individuals who entered, or attempted to enter the residence ora stranger. In some cases they attempted to break in by breaking windows or doors, and in a few cases they fought with the residents. The details of these arrests reveal that they thought they were in their own residence, at the residence of a friend, at a location blocks away, or they had no idea where they were, and in a few cases where unable to identify themselves. Obviously these individuals were delusional, but they were still able to walk and talk indicating they had a very high tolerance for alcohol. It is possible that some of the chronic offenders are responsible for this behavior. COMMENTS ON PUBLIC SECTOR COSTS There were a total of 1146 cases involving public intoxication in the data set I worked with, or an average of 18 per week. The number of arrests per case ranges fi.om one to five with an average of 1.14 arrests per case. The number of police officers involved with a case ranged from one to four with an average of 1.89 officers per case. Sergeant Brotherton and I examined a small sample of cases and determined that the minimum time needed to process a case was 30 minutes. We are confident that this a reliable determination of the minimum time. To determine an average processing time would involve examining a much larger sample of cases. The minimum amount of time spent per week by police officers processing public intoxication arrests is the product of 18 cases per week furies 1.89 officers per case times 30 minutes or 17 man-hours per week. There are usually two or more officers involved at the beginning of the process, but normally only one officer takes the subject to the jail so this estimate should be reduced to about 13-14 man-hours per week. Captain Widmer of the ICPD provided data on hourly pay rates, including benefits, for 60 uniformed officers (supervisors not included). The rates range from $20.15/hour to $29.22/hour with a weighted mean of $26.96/hour. The minimum cost for processing public intoxication cases ranges from $350 to $377 per week. Many of the incidents involving public intoxication do not result in an arrest. The officer can tell the subject to leave the area where they are causing problem, or they tell the subject to go home, in some situations the officer will arrange for a third party to take the subject home, or they can issue a citation for public intoxication and release the subject. To determine the amount of time spent by officers during such incidents will be a very time consuming task. Ifa medical emergency is reported the usual practice is to dispatch the police, fire department, and ambulance to the location of the emergency. The statfofthe Johnson County Ambulance Service reviewed their records for the first half of 2002, and found there were an average of five alcohol related dispatches per week. Only the records for the downtown zone were reviewed, because we thought that most alcohol related dispatches would be to that zone. The average cost ora dispatch is $322, but the patient is only billed if they are transported by the ambulance which occurs 70% of the time. About 70% of the bills are collected and as a result Johnson County pays for about 2.5 alcohol related dispatches per week, or about $800 per week in the downtown zone. Iowa City pays for all fire department dispatches, but the fire department staffdo not compute an average cost ora dispatch at this time. If public intoxication is the only charge or the other charges are simple misdemeanors it is very likely the subject will spend less than one day in the jail. In such cases the public sector cost was $50 dollars per booking in 2000. If the other charges were felonies or serious misdemeanors the subject could spend more than a day in the jail an the calculation of the public sector costs can be very complex. In 2000 there were 26 public intoxication bookings per week where the subject was detained for less than a day. The minimum cost to Johnson County was $1300 per week. No attempt was made to estimate public sector share of costs for processing public intoxication cases by District Court, or the associated public sector costs for attorneys. In addition no attempt was made to estimate public sector costs for treatment of alcohol abuse/dependence. A complete analysis of public sector costs would be a major research project, but the preliminary results indicate that the high incidence of public intoxication in urban Johnson County has resulted in financial burdens for all levels of government. 10 Table 1 Comparison of 2000 Arrest Rates in Iowa Crimes Crimes Jurisdiction Population Against Persons Against Property Polk(u) 335677 Scott(u) 2762 Scott(u) 2989 Linn(u) 148581 Woodbury(u) 1466 Pottawattamie(u) 2111 Scott(u) 139575 Pottawattamie(u) 1462 Woodbury(u) 2042 Black-Hawk(u) 103977 Lirn~(u) 902 Black-Hawk(u) 1679 Woodbury(u) 87706 Dubuque(u) 730 Johnson(u) 1395 Johnson(u) 75992 Black-Hawk(u) 716 Polk(u) 983 Pottawattamie(u) 62057 Polk(u) 672 Linn(u) 952 Dubuque(u) 61788 Johnson(u) 668 Dubuque(u) 717 Story(u) 58923 Polk(r) 540 Black-Hawk(r) 452 Polk(r) 37200 Johnson(r) 320 Polk(r) 392 Limn(r) 30024 Story(r) 295 Story(r) 279 Johnson(r) 29980 Black-Hawk(r) 267 Story(u) 278 Dubuque(r) 28177 Woodbury(r) 248 Johnson(r) 240 Pottawattamie(r) 26082 Linn(r) 223 Linn(r) 143 Scott(r) 23046 Scott(r) 143 Woodbury(r) 114 Black-Hawk(r) 18361 Dubuque(r) 142 Dubuque(r) 99 Story(r) 17945 Story(u) 136 Scott(r) 56 Woodbury(r) 15743 Pottawattamie(r) 0 Pottawattamie(r) 4 Crimes Disorderly Against Society Conduct OWI Scott(u) 1373 Woodbury(u) 1522 Johnson(u) 1590 Pottawattamie(u) 1370 Johnson(u) 687 Scott(r) 1059 Johnson(u) 1232 Black-Hawk(u) 641 Woodbury(u) 904 Black-Hawk(r) 795 Scott(u) 393 Polk(r) 892 Woodbury(u) 789 Pottawattamie(u) 379 Woodbury(r) 838 Polk(u) 673 Dubuque(u) 175 Scott(u) 793 Woodbury(r) 642 Polk(r) 105 Linn(r) 773 Polk(r) 642 Limn(u) 83 Black-Hawk(r) 762 Linn(u) 621 Polk(u) 75 Story(r) 702 Black-Hawk(u) 591 Linn(r) 57 Linn(u) 602 Pottawattamie (r) 544 Scott (r) 52 Dubuque (u) 554 Story(r) 362 Johnson(r) 37 Dubuque(r) 447 Dubuque (u) 320 Woodbury (r) 25 Pottawattamie (r) 445 Scott (r) 308 Story(u) 24 Johnson(r) 420 Linn(r) 280 Story(r) 11 Story(u) 389 Dubuque(r) 231 Black-Hawk(r) 5 Pottawattamie(u) 387 Johnson(r) 157 Dubuque(r) 4 Black-Hawk(u) 340 Story(u) 92 Pottawattamie(r) 0 Polk(u) 333 Table i continued Public Liquor Law Drug/Narcotic Intoxication Violation Violation Johnson(u) 1950 Johnson(u) 2183 Johnson(u) 1210 Woodbury (u) 1342 Scott(u) 1096 Black-Hawk(r) 779 Linn (u) 812 Pottawattamie (u) 780 Black-Hawk (u) 749 Pottawattamie (u) 752 Black-Hawk (r) 714 Woodbury (u) 727 Dubuque (u) 725 Story (u) 711 Pottawattamie (u) 686 Scott (u) 443 Pottawattamie (r) 491 Woodbury (r) 584 Black-Hawk (u) 409 Story (r) 435 Polk (r) 581 Polk (u) 302 Polk (r) 387 Pottawattamie (u) 544 Story (u) 254 Dubuque (r) 341 Polk (u) 488 Woodbury (r) 235 Woodbury (u) 308 Linn (u) 460 Black-Hawk (r) 152 Dubuque (u) 308 Scott (u) 448 Johnson (r) 140 Scott (r) 291 Story (r) 340 Dubuque (r) 103 Linn (r) 243 Scott (r) 278 Linn (r) 100 Johnson (r) 180 Dubuque (u) 267 Story(r) 89 Black-Hawk(u) 171 Linn (r) 243 Scott (r) 65 Polk (u) 167 Dubuque (r) 213 Pottawattamie (r) 34 Linn (u) 116 Johnson (r) 140 Polk (r) 13 Woodbury (r) 114 Story (u) 80 Table 2 Iowa City Public Intoxication Arrest Satistics Based on Weekly Summaries from 1/22/01 to 5/26/02 Type of Contact: Complaint or Welfare Report by Bar Staff Health & Safety Issues No Health Arrested Report Safety & Safety at ETC Total Type of Behavior No Report 3 2 9 2 16 Cooperative 1 0 1 1 3 Uncooperative 6 0 0 1 7 Disruptive 123 2 3 1 129 Fighting 80 0 1 0 81 Total 213 4 14 5 236 Type of Contact: Complaint or Welfare Report by Public Health & Safety Issues No Health Arrested Report Safety & Safety at ETC Total Type of Behavior No Report 38 15 59 7 119 Cooperative 0 4 2 2 8 Uncooperative 9 1 0 2 12 Disruptive 223 7 16 5 251 Fighting 66 0 1 2 69 Total 336 27 78 18 459 Type of Contact: Problem Observed by Police Officer Health & Safety Issues No Health Arrested Report Safety & Safety at ETC Total Type of Behavior No Report 30 40 51 3 124 Cooperative 2 4 3 0 9 Uncooperative 29 3 3 0 35 Disruptive 270 21 10 2 303 Fighting 84 3 1 0 88 Total 415 71 68 5 559 Type of Contact: Other Health & Safety Issues No Health Arrested Report Safety & Safety at ETC Total Type of Behavior No Report 7 0 0 0 7 Cooperative 2 0 0 0 2 Uncooperative 0 0 0 0 0 Disruptive 3 0 1 0 4 Fighting 1 0 0 0 1 Total 13 0 1 0 14 Iowa City Public Intoxication Arrests 16 Jul Aug Sap Oct ® ~ ~2 ® < 2 0 160 180 200 220 240 260 280 300 320 DayofYear2001 Iowa City Public Intoxication Arrests 1 /22/2001 to 5/26/2002 7O e 6o 0 (D ~D ~ 30 2 20 10 0 0.00 0.05 O. 0 0.1 5 0.20 0.25 0.30 0.35 0.40 0.45 0.50 Blood Alcohol Content (in Z) iowa Ci{5/Publio Intoxica{ion Arres{s 1/22/2001 / {o 5/26~2002 6O 20 100 2O 1 0 20 50 40 50 60 lO 80 90 Age of Subjec{ 2000 Census for/cwo and johnson County Comparison of Age Dis[ributions 5000 _ - Johnson County Iowa x 0.059 4000 ~ 5000 z 2000 1000 0 30 40 50 60 70 80 0 10 20 Age Johnson County Jail Statistics Individuals With Two or More Public Intoxication Bookings 91 -92 · 93 94- 95 96 97 98 99 O0 60 ~ +~ · 50 o +o o+ o + o · · 4-0 + · e, + ~ 0 ~ ~ e 0 o ' 20 c · · 2 Bookings 1 0 o J Bookings + 4+ Bookings ~ I ~, Il ~ I I , I ~ I 50000 55000 60000 65000 70000 75000 Detention Number Iowa City Fire Department "Serving with Pride and Professionalism Since 1872" TO: Stephen J. Atkins, City Manager/~ FROM: Andrew J. Rocca, Fire Chief ~ RE: 9-11 Remembrance Ceremonies September 11, 2002, will mark one year since the terrorist attacks on the World Trade Center. A number of9-11 ceremonies are currently in the planning stages. The Fire Department is planning to participate in an intemal ceremony and the community Remembrance Ceremony currently being planned by the Press-Citizen. Recently, I have been inundated with several requests for Fire Department participation in other activities, events, and ceremonies related to 9-11. I am attempting to prioritize our involvement with these activities; however, the requests far outnumber our ability to participate in every scheduled activity. The reality is that I will most likely have to respectfully decline any further requests for our participation in additional 9-11 activities. AJR/bdm FIREDEPARTMENT · 41OE. WashingtonStreet * IowaCity. IA 52240 Phone:(319}356-5260 FAX.. (319) 356-5263 www. icfd. org Office of the Fire Chief Office of the Fire Marshal Battalion Chiefs Fire Training HazMat Public Education Fire Administration Fire Prevention Bureau Station 1 Station 1 Station 2 Station 3 (319) 356-5256 (319)356-5257 (319) 356-5262 (319)356-5258 (319) 356-5266 (319) 356-5265 PATV Board of Directors Meeting 206 Lafayette Street Thursday, June 20, 2002; 7:00 PM 1. Call meeting to Order at 7:25PM Present Michael Bell, Jack Fuller, Steven Newell, Tom Noth~agle, Phil Phillips, (Sing Luong arrived at 7:30PM. Mike Petersen arrived at 7:35PM) 2. Consent to the Agenda: Consented unanimous. 3. Approval of May minutes: Michael B. moved and Mike P. seconded. Approved as amended. 4. Short Public Announcements: No one here from.the public. 5. Board Announcements: None. 6. Old Business: None. 7. New Business: None. 8. Reports ICTC: No one here from ICTC Committees: Phil P. Bylaws Committee We have-minutes from the Bylaws Committee meeting on May 30. There was open discussion among the board concerning conforming to the FCC rules on non-commercial 'IV. The board will study new money- stream possibilities. When the Fundraising Committee meets it will look into what PATV can do and what strategies can bo used for raising money. Secretary for the Board will provide a filing index using Excel for developing an index of resolutions and policies of the Board. Treasurer's Report: 42 per cent of the budget is done. We are balanced financially. Management report: Since the last meeting, PATV has received about 9,000 dollars from different sources. PATV received the CTG grant for the DVD recorder and that will be purchased in July. PATV will be able to start transferring things onto DVD. PA'I'V also received an Optimist Club Grant for 2,600 dollars. The money will be used for a Digital camera for kids to use during the summer kids program. And PATV received its first Iowa Sharas check for 1,073 dollars. This money is unrestricted money to help with anything we need. Adam has been working with the altemative high school canter. PATV has two PR Interns, Amy, and Ryan. Also we have another production intern named Kristin. Cable radio is up and running with Greg Thompson doing his own 10 AM Wednesday cable radio program dudng PATV's Public Service Announcaments. The University of Iowa will be moving PATV's location on its line-up to Channel 13 from the current location of channel 11 as of the first of July, 2002. There will be an Eastern Iowa Access Cooperative forming and PATV will hold an open house for this group on the 19th of July (12 Noon to 4PM). 9. Move to adjourn at 8:52PM Minutes by SN Iowa City ~Publi( Librm7 In Memory of Larry Eckholt 1945-2002 Library Development Director 1993-2002 FY2002 ANNUAL REPORT TABLE OF CONTENTS PAGE INTRODUCTION AND REPORT FROM THE DIRECTOR .............................................................. `1 SECTION I - REPORTS LIBRARY BOARD OF TRUSTEES ANNUAL REPORT TO THE CITY COUNCIL ...................................................................................................... 5 DEPARTMENTAL ANNUAL REPORTS Public Services Children's Services Debb Green ...................................... 7 Circulation Services ~ Heidi Laudtzen ................................ 11 Community and Audiovisual Services Kara Logsden ................................. `13 Information Services Maeve Clark ................................... 17 Support Services Building Services Ed Arensdorf .................................. 21 Collection Development Susan Craig .................................... 23 Systems Elizabeth Nichols ............................ 25 Development Office Barbara Curtin ................................ 27 Business Office Martha Lubaroff .............................. 29 Personnel and Staff Development Elizabeth Nichols ............................ 3'1 Technical Services Barbara Black ................................. 35 FY2002 ANNUAL REPORT TABLE OF CONTENTS PAGE 2 PAGE SECTION II - APPENDICES STATISTICAL SUMMARIES IOWA CITY PUBLIC LIBRARY FACT SHEET ................................................................... 39 MATE~RIALS ADDED AND COLU=CT~ON GROWTH - FY02 ........................................... 41 PERSONNEL RESOURCES, FY95-02 .............................................................................. 43 LIBRARY SERVICES, FY02 COMPARED TO F'Y0'I ......................................................... 45 CIRCULATION BY TYPE AND FORMAT, FY02 ............................................................... 51 CARDHOI_DERS BY PLACE OF RESIDENCE, JULY, 2002 ............................................53 GROUPS USING MEETING ROOMS I~] FY02 ................................................................. FINANCIAL REPORTS RECEIPTS AND EXPENDITURES BY FUND, FY02 ........................................................ 57 EXPF:NDITURES FOR LIBRARY MATERIALS, FY98-FY02 ............................................. FUND RAISING SUMMARY, FY83-FY02 .......................................................................... LIBRARY INCOME FROM FUND RAISING, F'Y83, FY02 .................................................62 STAFF ROSTER, JUNE, 2002 ................................................................................................ CONTINUING EDUCATION, FY02 .......................................................................................... FY02 ANNUAL REPORT TO THE STATE LIBRARY COMMISSION ..................................... 87 ! DIRECTOR'S ANNUAL REPORT The highlight of the fiscal year was the beginning of construction on our $18.4 million renovation and expansion of the library facility. The Iow point was the unexpected death in January of long- time Development Director, Larry Eckholt. Between these two extremes were the usual ups and downs, sometimes rushing ahead madly, other times seeming to get nowhere fast. The staff has proved, yet again, that they are a flexible bunch, and have managed to absorb all that has been thrown at them this year. Their loyalty to the Library and our users is unswerving and their hard work and productivity is amazing. BUILDING Last summer we were very busy completing the design work on our building project. Departments were reviewing plans every few weeks and continuing to make changes. Staff and architects were finalizing specifications and bid documents. We were serving as landlord to the remaining three tenants in the Lenoch & Cilek building. Final numbers show that we just about broke even on the rents and fees charged and the actual expenses incurred (including cleaning services, attomey's fees and utilities). At the time lease extensions were being considered there was some community debate about allowing very short-term, very Iow-rant businesses to fill the space so empty storefronts were not present, but the numbers show this would have been an actual financial drain on the library building project. And, in fact, the Library "donated" many hours of staff time, particularly that of Martha Lubaroff the Business Office Manager and Ed Arensdorf, the Building Manager, to keep tenants in the building. When the tenants vacated the building in September, the efforts to preserve the mural originally painted by high-school students in 1993, began in earnest. Students did touch up work on damaged areas and then volunteers cut pieces to be framed for distribution to vadous public agencies. Assistant Director, Liz Nichols, oversaw this project and worked to find good homes for all of the pieces. Eventually three of the mural pieces will hang in the Young Adult Area of the completed library. A contract to construct the building was approved with Knutson Construction in December and they moved on the site in January. The Knutson team, especially job site superintendent Dave Mellecker, has been excellent to work with. They have made every effort to minimize disruption to routine library business and the project is proceeding very well. Another key person joined the staff to work on the project. Joel Miller was hired by the Public Works Department as the Special Project Manager for the library expansion. He has brought expertise, a passion for good work, a great sense of humor, and excellent communication skills to the job. His office is in the Library, which puts him close at hand to oversee the work and keep us all informed. The architectural team of Joe Huberty, Dan Kabara and Nicole Woods continue monthly visits. It has been exciting to see the building take form and the architect's vision begin to be realized. Although expansion of a current building is problematic when daily operations have to be maintained, I must confess it has been very nice to be "on site" every day and watch the work progress. Staff has had frequent opportunities to observe the work as well, and once a month the project manager just takes the Board out on the roof overlooking the construction site and points out what has been done. From January to July we watched the building be demolished, the basement dug, the foundations poured, stabilizing work done on the soil, and finally real form as the basement walls and structural steel went in. BUILDING RELATED The departmental reports detail the many activities this year that indirectly evolved from or revolved around the building project. The Reaching for New Heights Campaign to raise $1.5 million to defray equipment and furnishings costs and increase the endowment by $2 million officially kicked off in September. By the end of the year we had raised just over $900,000 toward the capital part of the campaign and another $400,000 toward the endowment in cash and pledges. Efforts to keep the public informed of the project spun off major jobs for Systems and AV staff as they designed a building web page and began production of a monthly Channel 10 program. One of the biggest programs of the year was the Groundbreaking, and organizing the summer project to paint the construction fence has taken some time, but it's all very positive work and has kept the public involved with the project. Behind the scenes the building project has had an impact as well. With a big investment on the hodzon for secudty gates and new equipment for the new building we explored changing the technology used to the state-of-the-art radio frequency, which would provide not only security but improved efficiencies in materials handling. The Board approved a decision to move ahead with a contract with Checkpoint and at year's end we placed our first orders for equipment and supplies. Before we begin converting every item in the collection to the new system and before we move it all twice (once next year into the addition, then again in 2004 when we move back) we did a major weeding project based on condition of the item as well as use. Technical Services withdrew a record 37,400 items. At year's end the collection was actually 10,000 items smaller than a year ago. In the fall a staff committee began work to prepare a staffing plan for new configuration of public service desks in the new building. The current AV Desk where meeting rooms ars booked, equipment checked out, and movie viewing managed will disappear as those responsibilities are divided between three service points. It will be replaced by a Help Desk (still officially unnamed) to assist adults on the first floor with the fiction, music, and movie collections and assist users booking meeting rooms. The committee looked at the tasks staff at the new desk will need to do and agreed that the basic level of tasks is similar to work at the Childrsns Room Desk. The final proposal calls for shifting the night and evening rotations and desk assignments for several staff and eventually hiring a new librarian to assist on the new desk. Staffing requests in the FY03 budget included requests for a maintenance worker and a new librarian to start mid-year, about when we move. Although approved by the City Manager, both staffing requests were delayed due to City budget constraints. According to the Manager's plan we could add the maintenance position in July of 2003 and the librarian in July of 2004. Circulation did their own organizational study related to the new building to examine the use of volunteers and how they will need to adjust in the temporary quarters next year when the activities currently done by volunteers are moved to the basement where supervision will not be available nights and weekends. BUSINESS AS USUAL In the midst of the building project regular business took place. Circulation set an all time high of 1,284,553, up 9.3%, a remarkable feat. All areas--print and non-print, childrens and adults-- showed increases. Adult non-print showed the largest increases fueled by the rapidly growing DVD movie collection, and changing (and then removing) limits on video movies, compact disc music and multimedia. Just as remarkably people into the building showed a slight increase when hours opened declined slightly (this with one entrance closed for half the year!). Other activities that showed notable increases included: reserves placed (up 20.8%); hits to the home page (up 47.4%); number of registered homebound users (up 54.7%); returns to remote book drops (up 12.4%) and parking validations (up 9.5%). 3 As construction went on with all its related projects, so did more routine business as well. We made a long-planned and much-anticipated move to using software to sign people onto an Intemet access computer April 1. This has done exactly what we Wanted~freed up scarce equipment to provide equitable access to those who need it with little direct staff intervention. We began circulating spoken word fiction on compact disc in both adult and childrens collections. A spring review of the meeting reom policy brought a city legal opinion about how best to define a non-profit group that has been fairly controversial and the Board will look at the changes to see if adjustments can be made. SEPTEMBER 11--ATYPICAL BUSINESS The terrorist attacks of September 11, 2001 altered many things in our country. It is certainly a watershed event in our nation's life. Even a relatively small public library in the middle of the country, like Iowa City Public, saw some effects. Immediately, we tried to meet people's need for information and being with others by putting the news on a large screen in Meeting Room A. It was incredible to sit in the darkened room and watch the news with strangers, some in small groups, most just individuals. When I was there no one actually spoke, but I felt a connection with everyone in the room. The consequences of the attacks were varied. Circulation of travel books went down, but there was high demand for materials about Islam and Middle-Eastern countries and culture. We took part in a Library of Congress project to provide opportunities for people to offer audio records of their experiences that day. Probably one of the more serious consequences to us occurred as fallout of the economic downturn that started that day. Our fundraising for the new building kicked off the public portion of our campaign on September 22---not an auspicious time for people to plan large donations and write big checks. We are still hopeful, but realize we may have to adjust our goals. Reflecting the tenor of the times, on October 25, 2001, Congress passed the "Unitinq and Strenqthenin.q America by Providin,q Appropriate Tools Required to Intercept and Obstruct Terrorism ACt" (USA PATRIOT Act.) This law broadly expands the powers of federal law enforcement agencies investigating cases involving foreign intelligence and international terrorism. The new legislation amends the laws governing the Federal Bureau of Investiqation's access to business records. Although Iowa law protects the confidentiality of library records, the federal law overrides state code in this matter and the possibility exists that we could be served a federal search warrant. Several public libraries have had computers removed from facilities by federal employees in order to secure possible ernail records on the computers. Perhaps most troubling is the provision of the law that requires library staff to not disclose that a warrant has been served or that records have been produced. IN MEMORY On January 18, Larry Eckholt, the Library's Development Director since 1993 died. He had just recently kicked off the "Reaching for New Heights" fundraising campaign to raise both capital and endowment funds for the library expansion. Larry was a good friend. He felt and acted with great passion and we were extremely lucky that he chose to extend that passion to our library for almost ten years. He is sorely missed. Susan Craig, Director ...."'-.Section I- l~eF~orts 5 LIBRARY TRUSTEES, BOARD OF GENERAL RESPONSIBILITIES The Board of Trustees of the Public Library is a semi-autonomous body of nine persons empowered by state law and city ordinance to act as the goveming body of the library. The Board's specific list of legal responsibilities includes: determining the goals and objectives of the Library in order to plan and can'y out library services; determining and adopting wdtten policies to govern all aspects of the operation of the Library; preparing an annual budget and having exclusive control of all monies appropriated by the City Council and the Johnson County Board of Supervisors or given to the library through gifts, bequests, contracts, grants or awards; employing a competent staff to administer its policies and carry out its programs. The Board is also an arm of City Government with members appointed by the City Council and its principal operating funds approved by the City Council. The Board therefore seeks at all times to work in harmony with City policies in all areas that do not conflict with its statutory powers. ACCOMPLISHMENTS IN FISCAL YEAR 2002 1. Approved building designs, awarded general construction contract, monitored progress of building project. 2. Kept public informed and involved in building project through Groundbreaking Event, Construction Fence Painting, monthly Channel 10 program and regular web site updates. 3. Expanded Park 'n Read, Ride 'n Read programs. One hour free parking in any of three downtown ramps now available seven days a week. Bus passes available all days busses run. 4. Maintained ongoing dialogue with City Council regarding parking needs of library users. Secured public right of way from Dubuque St. Ramp, drive up book-return and optional valet parking as pad of 64-1A development agreement. Council agreed to short term parking near walkway when developed. Council directed parking staff to reduce number of permit parkers and remove the daily maximum fee in Dubuque St. Ramp. 5. Studied and approved use of radio-frequency tagging to improve materials handling and security in new building. 6. Directed and funded preservation of mural from Lenoch & Cilek Building. 7. Supported Friends Foundation fundraising efforts. Every Library Board member made a gift to the Capital campaign and eight of nine gave to the FY02 Annual fund. 8. Supported library staff in efforts to maintain high visibility and quality of service while building under construction. 9. Reviewed the following policies: Collection Development, Programming-Library Sponsored & Co-Sponsored, Channel 10, Circulation Materials, Meeting Room, Hours of Service, Unattended Children. 6 10. Developed FY03 budget request needed to operate in temporary facility. Needed staffing requests delayed by City budget concerns, but included in FY04. 11. Monitored state and federal issues relating to libraries, including reorganization of state's regional libraries, state wide budget concerns and federal laws including CIPA and the Patriot Act. 12. Welcomed and shared knowledge with three new Board members, GOALS FOR FISCAL YEAR 2003 1. Continue successful building renovation and expansion: a. Stay informed, monitor budget. b. Approve contracts for cabling, furniture and equipment. c. Participate in celebration of milestone events. d. Support planned staff reorganization. e. Work to maintain positive public perception and high quality of service in temporary quarters. 2. Bring parking needs and concerns of library users to attention of City Council. Urge continued improvements. 3. Support Friends Foundation in fundraising efforts. 4. Develop guidelines for lease of future commercial space. 5. Monitor state and federal laws that may impact local public libraries. 6. Establish calendar for strategic planning review and updating, including planning for community input on access and outreach efforts. 7. Recommend a FY04 budget based on strategic plan and building expansion. 8. Review library policies as needed. BOARD MEMBERS Lisa Parker, President Linda Dellsperger Shaner Magalh~ies Linda Prybil Pat Schnack Jesse Singerman Tom Suter Jim Swaim David VanDusseldorp E)epartment'AnnUal P. epor~:s Public .Services 7 CHILDREN'S SERVICES ANNUAL REPORT HIGHLIGHTS Hard hats and heavy construction - nothing ]ike our view "Through the Looking Glass!" First Children's Services internship completed. Children's DVDs and chapter books on CD added. CR's "diet"- or, the saga of the incredible shrinking department... STAFF AND TRAINING Permanent staff members remained the same, with no resignations or additions for the Children's Room during FY02. Shalar Brown took a fall maternity leave. Julia Blair, James O'Gorman, and Deanne Wortman served as CR substitute librarians. Renee Choe-Winter was a library practicum student. Elise Shin left the summer program aide position in July and the position was merged with a new, part time Children's Services Internship position aimed at library school students interested in working with youth. Denise Bdfigan was hired to work for eleven months at ten hours per week during the school year and full time during the summer reading program. We look forward to continuing this work and mentor relationship with students of the UI Library School. CR staff served on library committees working in the areas of web page and catalog design, safety, public relations, volunteer recognition, collection development, conduct policy review, and Inservice Day. Shalar continued as the Staff Association treasurer. Debb and Debbie worked on community committees planning large events such as Iowa Arts Festival, Week of the Young Child, Winter Carnival, and the Johnson County Cultural Alliance. Denise worked closely with Liz on public forums and planning for the Johnson County Stodes 2000 project. Staff attended annual conferences of the Public Library Association and Iowa Library Association. They took part in reader's advisory events such as the Festival of Books For Young People, Hazel Westgate Lecture, Heartland Children's Author Conference, Books Have It & So Do We Conference, and an ICN Recommended New Books for Youth workshop. Several staff took advantage of the Library's on-site training opportunities such as an ALA Teleconference on Intemet Filtering and EbscoHost Training. FACILITY AND COLLECTIONS Believe it or not, the Children's Room is getting smaller by the hour. Or, at least that's how it feels at times - in an "Alice's Adventures In Wonderland" way. Recently, one busy summer day brought about a kind of "critical mass" scenario. Dudng the first hour open, staff counted ten strollers, eighty people in story time, three summer camps of school-age kids, fifteen backpacks on the floor, and over forty requests for reference and assistance at the public service desk. The joint was jumping, the sound was humming, and we all took a deep breath - and then went about this institution's business of providing the best library programs, services, and collections possible. Even though the current situation is crowded, and it's increasingly hard for children's services staff and customers to function effectively without adequate numbers of computers and seats, we are excited and optimistic about the future. Being able to see the heavy equipment, demolition work, and actual construction of our new building has been a thrill for all - both from our "looking glass" inside Children's Room and through the wonderful windows in the construction wall now covered with Deanne Wortman's lively art. That being said, we also did what we could to prepare for what's ahead - moving! Debb got an early start when her second floor office was moved to make space for the Library's construction 8 manager - she pitched, recycled, gave away, and took home what wouldn't fit in the former sorting room behind adult fiction where she now works. Children's staff got dd of items stored in Egger's Alley and have diligently gone through many boxes of programming and summer reading supplies being kept "for some day." Selectors worked hard on withdrawing worn children's books and non-print materials, to the point that the juvenile collection size decreased by almost 3% to 64,000, even after adding 7,400 new items. We plan to be yet more ruthless in our cleaning efforts in the next year, so that we keep only what is needed in our temporary quarters and what will look good in the new facility to come. Circulation of children's materials increased to 362,143 - approximately 73% was books and 27% non-print such as videos, music, and multimedia. Use of pdnt collections increased slightly, led by juvenile fiction. Recorded children's books got 36 new children's books on disc. These were well received and will be increased in future. In addition, Endch Iowa funds were used to create a start-up children's DVD collection of 174 items, which debuted on June 1~ in time for summer vacation. Unexpectedly, circulating toy collection use saw a 44% increase perhaps due to last year's move of the 4 C's toy lending library that had been across the street. Children's selectors developed several Gazette book columns, Off the Shelf programs, two Community Reading Month book talk presentations, and an author interview with Bruce Coville for Channel 10. Katherine developed more annotated booklists on children's fiction topics which will support reader's advisory assistance in-house and on the Library's website. INFORMATION AND CUSTOMER SERVICE A total of 13,116 children's reference questions were answered, a drop of 4.5%. Reasons may include less traffic, public perceptions of construction or parking difficulties, and worn out, crowded facilities. The amount of time reference librarians are away from the desk supervising multimedia/intemet stations is also a factor - there were 3,074 Iog-ons last year plus time spent troubleshooting problems. Staff sometimes forget to count reference help accurately and the Library may need to reconsider what types of questions should be counted as customer assistance. School age children increasingly use home computers to do homework assignments. The positive side to this decrease is that it may be a result of the improved ease of use of our web catalog - what Martha Stewart calls "a good thing." No doubt, it's a complex combination of all this and more - but we will still try our best to change it in the coming year. The children's reference budget included a new line item in FY02 to support an ongoing subscription to an electronic reference resource for use by elementary school children. Staff researched and previewed three online titles in use in many schools and libraries. Grolier Online was chosen and added to the Kidspage section of the Library's website - it features electronic versions of three familiar Grolier reference works, including the New Book of Knowledge, Lands and Peoples, and America the Beautiful. Grolier Online is available for both in-house and remote users. In addition, staff previewed and selected a number of new magazine titles for parents, teachers, and children - these materials are meant to cimulate, but are often connected to information found in children's reference and homework centere. PROGRAMMING There were 441 children's programs, tours, and speeches given for 23,882 people. Overall programs and attendance were down slightly from FY01. Attendance at in-house story times increased 4.2% while school age programming saw a 2% increase. Tours remained at last year's level. Several of our large programs had smaller crowds this year, including Popo's Puppet Festival. Ninety-nine children's events were videotaped for rebroadcast on the Library Channel - a 28% decrease. There were fewer outreach requests early in the year - as a result, staff did a special mailing to childcare centers and made site visits to five Headstart Centers to talk about library services at staff meetings. In addition, the Children's Room Calendar mailing list was updated to include all registered home-care providers in Iowa City & rural Johnson 9 County. Even so, outreach programs decreased by 20%. Special efforts will be made by children's staff to reverse this and promote Library outreach services and programs more next year. Dial-A-Story declined to 2,869 calls and we decided to drop this out-dated service when the Library moves to temporary quarters. We still want to offer stories to children in nontraditional formats so are censidedng ways to put them online for home computer use. ICPL programming for children and families is always exciting, even should numbers go down. Our Book Babies series of lapsit programs continued to provide a much-needed outlet for parents of infants for a second year (and, to celebrate, Shalar even had her own little book baby this fall, named Harrison!) There were many well-attended programs for older children during school breaks and vacations. Old favorites continued to attract crowds, including the Chess Tournament, Ceramic Arts with Fired Up! Iowa City, and the Poetry Workshop. Of special interest was a program aimed at "tweenage" girls called Girl Power, which attracted 150 kids, ages ten to fourteen. Girl Power was done in cooperation with the Girl Scouts and a federal program supporting self-esteem in girls. Due to the Library construction project, Children's Day of Iowa Arts Festival moved to a new location at Blackhawk Mini-Park and was linked to the Global Village again - this worked well and will continue. Summer reading programs included "Reading Road Trip" in 2001 and u Join the Winner's Circle - Read!" in 2002. We co-sponsored a parent child workshop with Johnson County Empowerment Board and Iowa Public Television for the first time, which may be a sign of things to come. It featured Clifford the Big Red Dog and his "big ideas" seen on Ch. 12 and was attended by 70 parents and children who were given dinner, reading fun, and Clifford books to keep. Finally, the Youth Volunteer program for third to sixth graders added a new volunteer effort called Kidspectacular Club aimed at creative kids who like to perform puppet shows and plays. Total volunteer time contributed by elementary age kids in FY02 grew 18% (to 826 hours.) PUBLICATIONS AND DISPLAYS CR displays included action here figure & fast food toys, food & nutrition, archeology, children of West Afdca, wacky wheel model cars, and Thanksgiving in Korea artifacts. In addition, staff created two displays featuring photographs of children's library programs for library users to enjoy throughout the year. Children's book lists developed in FY02 included: Community Reading Month Best Kids Books, 2002 Iowa Children's Choice, Newbery and Caldecott Award Winners, Summer Reading, Fractured Fairytales, Ghost Stories, Pet Tales, Stories of Friendship, Animal Fantasy, Wild Wild West, and School Stories. There were two brochures developed for distribution through elementary schools in the Iowa City Community School District. CONCLUSION It was a satisfying year in Children's Services - one of exciting changes as well as important constants. Each day we are reminded of how much our community members use and appreciate ICPL. Each day we are thrilled to watch progress made on a new building as it becomes a reality for the Library. Like Alice, we will survive the next topsy-turvy years, and find ourselves one day going "Through the Looking Glass" into that new facility. As Alice would say: 10 'Oh, Kitty! How nice it would be if we could only get through into the Looking-glass House! I'm sure it's got, oh! Such beautiful things in it! Let's pretend the glass has got all soft like gauze, so that we can get through...It'll be easy enough to go through-~ Debb P. Green Children's Services Coordinator 1]. CIRCULATION DEPARTMENT ANNUAL REPORT HIGHLIGHTS Circulation Increases 9.3 Percent Limits Dropped on Most Collections New Collection Agency PERSONNEL Fiscal Year 2002 showed the least staff turnover in recent memory in the Circulation Department. A Library Clerk position shared by Technical Services and Cimulation was the only position to have a change, with Wendy Weidlein leaving in November. Karan Corbin, formerly a Processing Aide in TS, was hired into this permanent position. Only seven Circulation Aides left during the year, providing a workforce of Pages with much experience. CIRCULATION INCREASES 9.3% Circulation to the public increased by 9.3% over the previous year, to a record 1,284,553 items circulated. The increase numbered just under 100,000 additional items. Much of the increase was in audiovisual materials, which jumped from 36% of all circulations to 43%. New formats such as DVD and books on disc accounts for some of that increase. The proportion of circulation that is children's materials was down slightly, but the number of children's items that circulated did increase by about 8,500 items. ELIMINATING CIRCULATION LIMITS Following thorough discussions among Circulation Staff and the Librarians, checkout limits on certain items were dropped. Limits on videos, compact discs, multimedia, magazines, storytime kits and fiction on tape all were eliminated. Limits remain on DVDs, Books on Disc, and Art Prints. This change had a significant impact on how the Circulation Department handled retumed items for checkin and shelving. The returns area was rearranged, and the volunteers and pages added several new formats to their checkin and sorting duties. Patrons adapted quickly to the new instructions for sorting their returns. The former switchboard area was converted to a checkin station for Pages. Staff who are working at the checkout desk spend less time emptying the video return area now, which means we can keep the line moving more quickly. NEW COLLECTION AGENCY In August, we entered into a three-month trial period with Unique Management Services, a national collection agency that serves primarily libraries. The company prides itself in its gentle but persistent approach to contacting delinquent borrowers and in its understanding that libraries want materials returned as much as they want payments for fines or lost items. The trial period showed satisfactory results and we have continued our contract with this agency. An added benefit to using this agency is the ability to transmit records to them electronically. Records for very delinquent borrowers are compiled in the Innovative system, and new accounts and twice-weekly updates are sent via E-mail. Ron Presser and Bill Reese successfully adapted or changed all of their procedures when we switched to this new agency. ].2 PHAROS IMPLEMENTATION The new software that automates the sign-up for computer use in the Information Department required behind-the-scenes work by the Circulation Department. A patron's library card number is used to log in to the Pharos software, which ultimately required that we maintain two patron databases: one for Pharos and one for our regular circulation system. All new patrons had to be entered twice, and any patron getting a replacement card had to have changes made in the two databases. Registration Desk staff added this duty without complaint, but look forward to software changes coming in the next fiscal year that should allow us to return to maintaining just the Innovative patron records. SHELVING CHANGES New collections of children's DVDs, and books on disc for children and adults were squeezed into existing shelving, sitting along-side their related formats of videos and books on tape. Because the collections are popular and most items are usually in circulation we are getting by, for now, with the inadequate shelf space. As the proportion of circulation that is audio-visual materials grows, we have had to reassign Circulation Page duties. To keep up with the high rate of circulation of videos and compact discs, Mary Estle-$mith, Page Supervisor, has shifted shelving hours to those items. LIBRARY AUTOMATION SYSTEM Iowa City Public Library hosted a circulation workshop for other Iowa libraries that use the automation vendor Innovative Interfaces. I gave an overview of the software features, and many members of the audience contributed tips or alternative ways to do things. Mary Estle-Smith, Terri Byers and Karen Corbin also were present to answer questions. Twenty-five library employees from ten different libraries attended the five-hour workshop. This year, Circulation staff recommended enhancements to the circulation module, through the national user's group for the system. Eight enhancement requests for the circulation module were submitted. COMINGS AND GOINGS Arrivals Departu res Jane Cochard Laure Fredenburg Karen Corbin Amanda Friesenborg Laura Crossley Christen Lindstrom James Eich Joshua Pearson Alison Feldman Amy Poague Leslie Himes Jennifer Robbins Christen Lindstrom Monica Vernon Jennifer Robbins Wendy Weidlein Christine Rumsey Timothy Shaw Heidi Lauritzen Circulation Services Coordinator 13 COMMUNITY AND AUDIOVISUAL SERVICES ANNUAL REPORT HIGHLIGHTS New Library Channel series debuts - Opening the Door in 2004 Local History programs amhived to DVD Outreach collections weeded and begin new classification system Active adult program schedule CAVS DEPARTMENT SUPPORTS BUILDING EXPANSION: YESTERDAY, TODAY, TOMORROW The CAVS Department continues to support public awareness about the building expansion project. In February a new series called Opening the Door in 2004 was started to keep people informed on the construction of the new Library. Five programs have been completed and the shows play on a regular schedule three days a week. Staff is vigorously weeding collections, supplies, equipment, and other items in preparation for two moves. We are working with the Systems Department and representatives from Mediacom, Iowa Communications Network, and McLeod to plan for fiber moves related to Library construction. We arc closely monitoring building timelines to assure that meeting room scheduling coordinates closely with moving plans. CAVS staff supports the Art Committee in their quest to select a signature art piece for the new building. Staff designed a print and on-line prospectus to draw proposals - 123 entrants submitted 1230 slides for consideration. In addition, staff created signs to update the public regarding building progress and other changes related to the expansion project. CAVS staff worked with the City Sign Shop and Document Services to produce signs that could not be made in-house for use outside the building to route people around the construction area. AUDIOVISUAL MATERIALS The circulation of audiovisual materials continues to grow at Iowa City Public Library. Staff supported the strategic plan goal of improving the physical condition of the collection in a number of ways. Thirty-one differcnt CAVS volunteers contributed 510 hours inspecting and cleaning the video collection. The AV Selectors met and made recommendations for audiovisual materials repair and replacement. The flow of materials changed so that items first go to selectors to determine if an item should be withdrawn or repaired instead of all items being inspected and then sent to selectors for disposition information. This workflow change rclieved the backlog of items waiting to be inspected. Audiovisual collections were heavily weeded; however, this did not affect circulation numbers. Special attention was given to replacing materials with high total circulations and building new collections. AUDIO VISUAL SERVICES AND THE LIBRARY CHANNEL The transition from analog to digital has begun. Irving Weber's Iowa City programs, originally produced in 1984 on % inch video format, have been digitally archived on DVD providing superior sound and video comparcd to VHS copies. The Irving Weber DVDs feature an interactive menu with scene selections. Copies will be made for the non-fiction DVD collection for check out. Other programs archived to DVD include Ellen Buchanan's Tell Me Your Story and One of a Kind programs and the Johnson County Historical Society's programs History for 14 Lunch and Local Lore. To date a total of 141 programs have been archived. On average each tape takes 3 hours to archive for capture, conversion, and DVD build. A second digital editing system with DVD output capability was purchased to help the archiving process and move to DVD playback on The Library Channel. A small digital video camera and tripod was acquired with pass through funds to videotape off site video programs and capture video of the construction project. We continue to produce Off the Shelf, a program highlighting the collections at ICPL, and One of a Kind, a program featuring the unique people of Iowa City, Work continues on the People and Places series with the program Iowa City Towers, Spires and Cupolas: Symbols of Power Prestige and Permanence. Hourly employee transitions slowed progress on the photo archives during the first part of the year. After the allocation of 100 extra staff hours, the photo archives returned to a working priority status and were soon progressing forward. The photo archives, at this time, deals with hardcopy images only. Soon we will have to tackle the issue of archiving digital images. Though each decade, indeed each year, of the library's past is filled with hundreds of photo images, not all of these images have been kept organized or in chronological order. Much of the detective work for matching photo with negative strip with contact sheet according to general year has culminated this year to be nearly complete thanks to the extra hours. Goals for the archives in the coming year include wrapping up the move to standardize records in the photo archives catalog, cataloging images from the 1980s and lg7Os, and maintaining the introduction of recent images. OUTREACH This year was another busy year for Outreach. We lost Sterling House as a site not long after they became Bickford Cottage. We gained two new sites - United Action for Youth (UAY) and West High's Alternative Learning Facility. Both collections are growing and we have been able to send beneficial materials. Another positive step for Outreach this year was made possible through the Extra Hours Project. By working additional hours, staff was able to visit all sites and weed through the existing collections, In this process, worn out and outdated materials were removed, making room for new ones. By visiting the sites we also make our presence known, an indication that we are involved with these libraries, not simply sending books out without concern. On these outings, ICPL staff communicates with site staff and patrons and meet new people. This is the main source for feedback regarding the types of materials desired at each site. In addition to weeding the collections, staff also updated the categorization of the materials. By purchasing new labels, all of the sites are on their way to becoming uniformly labeled. This will provide a more inviting environment for users and a better system for the volunteers who shelve the materials. There are additional benefits, including the simplicity of maintaining the system and the efficient and cost-effective redistribution of materials to various sites. The Johnson County Jail remains an active participant in the Outreach program. Each week we fill requests of the inmates. We have received many positive comments from the inmates regarding the excellent service they get. This is very rewarding and the benefits of Outreach seem to affect not only those who use the materials but also those who provide it. In September 2001, the Iowa City Public Library began a project through contract with the National Library of Medicine to provide computers, online consumer health information, and training to five of our outreach sites. The sites include the Iowa City/Johnson County Senior Center, Chatham Oaks, Oaknolt Retirement Residence, Pheasant Ridge Neighborhood Center and Broadway Neighborhood Center. Computers have been installed at each location and ongoing classes have been scheduled. The overall goal of the project is to increase the health of citizens of Johnson County through increased awareness and availability of online health information. PROGRAMS AND TOURS Three thousand, eight hundred and fourteen people attended 56 programs in FY02. The year kicked-off a new local-history focus with I~ng B. Weber Days. The events were very popular and we plan to continue the local history focus. The 2002 Carol Spaziani Intellectual Freedom Festival programs drew solid audiences. We planned programs with the University of Iowa's Intemational Wdting Program early in the summer and, after the events of September 11, 2001, this partnership gained in significance because the speakers addressed the 9-11 events from a global perspective. Community Reading Month continues to be a solid sedes of programs and we were sorry that one of the series founders, Mary Jo Langhome, retired from the Iowa City Community School Distdct this year. The Library began celebrating National Poetry Month in 1998. This year we continued our trademark "Poetry for Lunch" programs, featuring Cuban poet Norge Espinosa, UI International Programs 2002 Walter-in-Residence. Choreographer and dancer Angle Hayes, along with the Traveler's Dance Company, presented excerpts from "Breathing Between the Lines," a multi- media dance performance based on poems by Iowa's Poet Laureate Marvin Bell. CAVS was a catalyst for this production - we introduced Ms. Hayes to Marvin Bell and helped her apply for the $5,000 Iowa Humanities grant that allowed her to produce this new work. The Library sponsored a Poetry Contest for students in grades 7-12. The students were invited to a Poetry and Pizza program and shared their poetry with attendees. The Library also sponsored a mail-in poetry postcard art contest based on Marvin Bell's poems. We received entdes from around the country and the artwork was displayed in the Library and on our web page. In Apdl we co-sponsored two programs with the Iowa City Community School District for parents and students to discuss substance abuse issues. On May 8, 2002, Ged Hall, UI Associate Professor of Nursing discussed Healthy Retirement Issues. On June 19 we co-sponsored a program with the Iowa Women's Foundation, WP, AC, and UAY called "Action to Awareness: Girls and Advertising." Mare Sullivan, from Los Angeles, presented the program. Mare is an actor and works in the advertising industry. Thirty-two girls aged 9-15 attended with 30 adults. One hundred ninety-three people attended twelve young adult and adult tours in FY02. MEETING ROOMS AND DISPLAYS The Board in FY02 updated the Meeting Room Policy and we received a lot of feedback regarding changes. Staff will work the City Attorney's office in early FY03 to resolve the issues raised regarding how to limit meeting room use to groups. Library construction affected the use and scheduling of meeting rooms. We are closely monitoring building timelines to assure that scheduling coordinates closely with moving plans. Recently ICPL purchased a software program to allow for online meeting room scheduling and this will debut sometime in FY03. Display space in the Library has been somewhat limited due to library construction. This affects both Library and public displays because there is more competition for the remaining space available. Technology advances made staff leam new skills and methods to design materials and work with the City's Document Services department and off-site printer to create effective documents and posters. The result has been easier sharing of documents and high quality color posters. 16 STAFF There were several staff changes in the CAVS Department. Liz Rolfsmeier resigned as an AV Desk Aide to student teach. Jack Pepple also resigned as an AV Desk Aide to accept a teaching position. Both Liz and Jack stayed on as Program Aides and worked consistently throughout the year in that capacity. Candice Smith and Jeff Shannon were hired as AV Desk Aides to replace Liz and Jack. In May, Candice accepted a position as substitute Librarian at ICPL and Matt Holt replaced her. In addition, Brett Elder was hired as a Program Aide to assist with the heavy demands of the Children's Summer Reading Program. Sara Brown celebrated 15 years of permanent employment at ICPL and was recognized for her years of service at the Staff In-service Day in December. Jeff Shannon worked extra hours to convert the local history programs to DVD. Charlie Koenigsaecker worked additional hours to eliminate the backlog of AV mending items and Dona Smith worked additional hours at the outreach sites. CAVS staff continues to participate in many interdepartmental and inter-city committees and organizations. These include In-service Day Committee, Public Relations Committee, Safety Committee, Intellectual Freedom Festival Committee, Volunteer Recognition Committee, Technology Committee, Irving Weber Day Planning, ILA Strategic Planning Committee, Community Television Group, and ICN Region 10 Regional Telecommunications Council. In addition, staff attended numerous continuing education workshops and enrichment activities. Kara Logsden continues on the National Network of Libraries of Medicine-Greater Midwest Region's Consumer Health Advisory Council and served as the Irving B. Weber Days chairperson for 2002. FY02 was a busy and productive year for the Community and Audiovisual Services Department. We look forward to the challenges of the upcoming year in preparation for the new and expanded Iowa City Public Library in 2004. Kara Logsden Community and Audiovisual Services Coordinator INFORMATION SERVICES ANNUAL REPORT HIGHLIGHTS Pharos, a software program to monitor and limit the amount of time a user can access the Intemet, installed April 1. On-line newspaper index dating back to 1970 developed using the data from the print Indexes. Ask a Reference Question Online celebrates it first year of service. TECHNOLOGY Advances in technology have greatly enriched ali our lives and vastly improved the staff and publics' access to information. However, scarce resources made it difficult to assure equitable use of the library adult area's 14 Intemet access computers. The installation of Pharos, a software program that monitors time, has remedied the problem. Library cardholders are allowed two 45 minutes sessions of use a day and those without a card may use a visitor's card for one 30-minute session a day, (with, of course, exceptions marie when needed). No accurate statistics existed for Intemet station use before Pharos, but during the three months it has been installed, use of the computers has grown from §176 sessions in April or an average of 173 a day, to 5571 sessions in May or an average of 166 a day to 6051 sessions in June or an average of 202 sessions a day. A small minority no longer monopolizes Intemet stations and when a new user walks in staff can often lead them to an available station. If no stations are free, the reservation software works extremely easily. The project was a joint effort of the Systems, Information anti the Circulation departments. Another arivance in technology changed not only sophistication of searching, but the look of WorldCat, one of the databases in the FirstSearoh suite. An image of the book jacket, the table of contents and a summary of the book is now available on many records. Also added this year is the ability to limit a search by a format and by subtypes such as audience and content. Information staff uses WorldCat to identify materials to borrow through Interlibrary Loan and as a general bibliographic tool. WorldCat offers access to more than 47 million cataloging records. ICPL's own catalog changed its look this year. A member of the Information Services department served on the development committee that planned the changes. ICPL's catalog now also offers cover images, material summaries, the tables of contents and even more than WoridCat. Book reviews, authors' notes, book excerpts or the entire first chapters may also be available. MATERIALS The State Library of Iowa negotiated a contract with Ebsco to supply EbscoHost, a suite of databases for young children to college researchers, to afl public and academic libraries in the state for a nominal fee. The Iowa Department of Education negotiated a similar contract for afl Iowa school districts the previous year. ICPL is very excited to add Ebs¢oHost to our in-house and remote databases and to offer students the same databases they are using at school at the public library. As a cost saving measure the State Library dropped the Electric Library from the databases it offered free to libraries. Newsbank, our provider for the Des Moines Register online, was finally able to make the Register available again. Newsbank was forced to remove the Register and strip all non-staff written articles from the product to comply with the Tasini case. This case, New York Times Co., Inc., et al. v. Tasini et al., was decided in the Supreme Court June 25, 2001,and granted rights to freelance writers. We are glad to have the Register available once again, but do worry about the ramifications of the removal of afl freelance wdting from newspapers. Newsbank has also 18 promised that 2002 is the year they will be able to supply us with an online version of the Iowa City Press Citizen. We receive our online version of the Cedar Rapids and Iowa City Gazette from Newsbank. Information staff members have been indexing Iowa City newspapers and magazines for many years. The print indices now date back to 1970 and are an invaluable resource for finding information about the community. Todd Brown, an Information Services Librarian, has developed an online index from the machine-readable data. We plan to make the online index available to the public from the Library's web page in the upcoming months. The reference collection continues to grow in both space consumed and cost. This year the standing order budget was exceeded by a large amount due to several factors. The McGraw- Hill Encyclopedia of Science and Technology, which is published every five years, was published in 2002 at a cost of more than $2,200, but more significantly has been the dsing cost of standing orders. The costs of some titles, which are expensive to begin with, have increased between 10 and 20 percent a year. FY03 will be a year of reviewing standing orders to determine which titles to retain and which to change in acquisition frequency. Perhaps with our ever-increasing access to online information we do not need the number of business sources that we acquire through standing orders. Information staff will also be evaluating the collection for which titles to remove. Our goal is to reduce the size of the collection before the move, not just for the sake of making it smaller, but with the goal to only move the titles we really use. The evaluation will include looking at online resources such as Gale's Contemporary Authors, a pdnt collection that is beginning to take over the last range of the reference collection. If we can afford the online product and it allows users and staff to easily retdeve information we will seriously consider dropping the pdnt source and replacing it with the online version. SERVICES Ask a Reference Question Online passed its one-year mark and has shown tremendous groWth in use. Ninety-two questions were answered dudng the last two quarters of FY01. Dudng the first two quarters of FY02, 188 questions were answered and for the last two quarters of FY02, 256 questions were answered. Many of the questions come from out of state and several have come from foreign countries. Many questions are of a genealogical nature or are inquiries about Iowa City or Johnson county history or events. Questions from local users are often for assistance in finding materials or short requests for specific information. Information Desk questions answered dropped again this year but not as much as in past years and the last quarter of FY02 showed a higher number of questions answered than the last quarter of FY01 and in fact was the highest quarter of FY02. More and more users are taking advantage of interlibrary loan as requests have increased by 21% over the last year. Questions answered by the roving librarian, questions from the Johnson County Jail and community questions all increased. Twice a month web classes were again offered, but enrollment has greatly decreased with fewer than 40 people attending compared to over 100 for the year before. It is no longer a novel resource and searching the Internet has become much easier for even the beginning user so that fewer people feel the need for individual instruction. PERSONNEL There were few changes in staff at the Information Desk or the Page Station. Candice Smith was hired as a substitute librarian. Ryan Greenlaw, a long time Information Page resigned to work full-time at NCS. Sara Masengarb moved to New York to attend graduate school. Wole Ife left to pursue other job opportunities. Maeve Clark Information Services Coordinator 20 "-' Depar~:ment ,nnual l~epor'cs Sup?Or~ Services 21 BUILDING SERVICES ANNUAL REPORT HIGHLIGHTS New Van Lenoch and Cilek closing/Mural Salvaged Construction begins MAINTENANCE SERVICES AND PROJECTS As well as providing cleaning and general maintenance, repair and security coverage for the library, the Maintenance Department supports many special events and projects. We provided support work for the September Campaign kickoff (held outside on the plaza) and other development office events including the Spelling Bee and special book sales. In addition we picked up donations of books and brought them to the Library for sale at The Book End. Other events supported include many children's and adult programs, especially Children's Day. Until leases ended September 1 we worked with the hired property manager and remaining tenants in the Lenoch and Cilek Building. When those tenants left, we closed down the Lenoch and Cilek building, salvaging some items for use or sale, and then coordinated with the Salvage Barn on the remnants. We facilitated visits from Dr. Hani £1kadi and his art classes to the Lenoch and Cilek building mural so they could restore it, and facilitated the photographing of the mural. We worried about the evolving new building plans and losing maintenance space. We worded about adequate maintenance staff in the new building. Early in the year we began to cope with the disruption of the building construction. The College Street doors had to be closed to routine use, but available as an emergency exit. Emergency exits on the west side of the building were re-routed due to construction and procedures for exiting the building re-written. One of the first big projects was emptying Eggers Alley of 20 years of accumulation because new construction started along the west wall. Many items from our "basement" were hauled to trash, but some were sold and others housed in the City's "Old Wilson's" Building awaiting more storage space in our new building. Once the roof had been compromised because of holes made for the new steel columns we had to be prepared for the leaking every time it rained. So far, so good. While thinking about and preparing for a new building we continued minor carpet repair, caulking and touch up painting, repair of counters and furniture, and did various other maintenance projects, always with one eye on the quickly moving new construction. "If we do this, can we get this to last until...?" The Building Manager is a participant in the City Safety Committee and the ICPL Safety Committee, and attended the Supervisors workshop in May. All permanent maintenance staff attended "Preventing Harassment in the Workplace" in November. The Audio-Visual/Community Services Department taped and edited two good maintenance procedure-training videos, featuring our Jon Beam, in May, and we intend to do more. We continue to patrol the parking spaces in front, chalking and ticketing as needed. 22 NEW EQUIPMENT In December, we received a 2002 Dodge Grand Caravan which is used primarily as a staff travel van because the cargo van is needed daily for book drop runs. Library staff books it, Maintenance Department keeps it on schedule for maintenance fueled and ready to go. In June we purchased 4 walkie-talkies that have proven to be useful and timesaving. We also bought a small rechargeable battery-powered sweeper and other small equipment and tools. BUDGET AND SUPPLIES We set up a more formalized proposal and bid process for carpet and furniture shampoo and now have a better and less expensive contractor doing that work. We set up a more structured bid procedure for paper goods, cleaning supplies, and other consumables, and are confident we're getting the best product at the best price. Expenditures for equipment and supplies increased about what we expected. Paper products led the way with price increases. We monitor these costs monthly. STAFFING Staffing remains the same as last year, two permanent 40 hours per week people, one at 30 hours per week, one at 20 HPW, and two temporary people at 14 HPW and one at 15 HPW. All maintenance staff in rotation does additional hours each month in weekend shifts, and there are budgeted extra project hours used as needed. Two part time temporary staff left this year and were replaced. Currently, everyone on the maintenance staff intends to stay at least two more years! We presently have two volunteers who recycle used books and maintain the book giveaway shelf. OUTLOOK We thought construction might be a little troublesome to our woridlow and van usage, but the construction managers and crew are very cooperative, always ready to accommodate alley access and other requests. We continue to try to keep this building livable, deciding on a case by case basis what kinds of repairs to spend money on, and what to 'make do" with. We are optimistic that our steel-toed work boots will protect us through the upcoming move and other challenges of the new fiscal year. Ed Arensdorf Building Manager 23 COLLECTION DEVELOPMENT ANNUAL REPORT HIGHLIGHTS Circulation up (an amazing!) 9.3% Collection size drops due to heavy weeding New formats/collections introduced Most checkout limits dropped PERFORMANCE Overall circulation set an all-time record this year of 1,298,538, an increase of 8.3% over last year. Almost everything was up--adult fiction, nonfiction, and all audio-visual formats; children's fiction and nonfiction and most AV formats were up as well. In both areas non-print increases were about double those seen for print. On June 1, we dropped many of the limits we had on how many items from a particular collection could be checked out. This did not result in a "rush" by many people to load up on a parficuiar format previously limited by the rules. It appears that library use has shown increases across the country, but it is still surprising that we showed the biggest increase in recent years at a time when a construction fence surrounds hah~ of the building and one ma.~or entrance is closed off. One of our challenges will be to sustain high levels of circulation when we move into temporary quarters next spring. In recent years the number of reserves placed have been raising at a more rapid rate than circulation-an increase of 20% this year. Almost 43,800 reserves were placed last year, up from 7,000 in FYg5. Since our new online catalog was introduced and people can now easily place reserves both at the library and from our web site remotely these numbers have grown steadily. Reserve notification has also improved and we offer both email and telephone notification. It is a simple matter to see when copies are due, how many people are waiting ahead of you, and place a hold. I think this has been a tremendous service to be able to offer, as parking has become more of an issue around the library. Purchase requests can also be made at the library's web site and about one third are coming in that way, rather than the old "blue cards." NEW FORMATS/COLLECTIONS FY02 saw the introduction of fiction on compact disc collections for both adults and children. With about $10,000 in state aid money start-up collections were purchased last summer. The format is proving popular. One hundred ninety-three titles are currently in the two collections. At any given time only 10-15% of the collection is available to checkout (20-25 titles) so the popularity is evident. Although the cassette format has some advantages (easier to stop the tape and start it up at the same point), the compact discs are desired by many people and do not have as many maintenance issues as the tapes do. We will study expanding this format into adult nonfiction spoken word this year. The DVD format was expanded from movies to two other collections at the end of this year. Both adult nonfiction and childrens now have small collections of DVDs. Over time this format is expected to replace videotapes. Like compact discs, the format has fewer maintenance issues. Both selectors noted that as the year went on more and more titles began to be available on DVD. It will be an interesting trend to monitor. It can be frustrating (and expensive!) trying to keep up with new formats, but it is part of being a library--the marketplace drives the formats that are available and desired. The type of "player" 24 available in new cars can cause an overnight switch from tape to disc for travelers. A DVD player received as a gift alters the borrowing habits of heavy borrowers. We just try to supply what people are looking for and ask for patience as we build mature collections over time. Our online electronic resources collection continues to grow. This year we purchased our first online subscription to a title aimed at children, Grolier Online, selected because of its three components: Lands & Peoples, America the Beautiful, and New Book of Knowledge. The new teen page added some links to information selected for teenagers and the new Healthlnfolowa website helped us with our efforts funded by a National Library of Medicine grant to promote quality consumer health information. The Des Moines Register online returned after an absence due to copyright issues and as the year ended we had access to long awaited Iowa City Press Citizen online. Multimedia was made more available at the in-house AV computers as library visitors can now load individual library multimedia titles rather than limit themselves to a few pre- loaded choices. PROMOTION We have developed a good vadety of ongoing promotional methods. These include Channel 10's Offthe Shelf, the monthly Sunday Gazette column, in-library displays, book-talks, Window articles and printed and web site booklists. Topics for these efforts this year included humorous picture books, movies, extreme sports, unusual pets, genealogy, graphic novels and coffee table art. Six different booklists were produced for the ~Book Explorers" Kids Book Discussion Group and another series for the Women and Money programs. Young adult lists also proved popular and we hope to do more in the future. The featured lists on the catalog web page are receiving good use and for the first time this year we featured a regular listing of new materials in the Window. WEED, WEED, WEED The selectors all noted the push to get the collection 'lean" this year. A record 37,413 items were withdrawn from collections--about double the usual efforts. Praise goes to both selectors for getting items off the shelves and for Technical Services staff who managed the double workload. The extra efforts were made to insure that as we get ready to move the collection twice and take the time and resources to put a new RFI handling and security tag in each item we are only dealing with items that will be ready for the heavy use we anticipate when the building project is complete in 2004. Heavy weeding was done on both condition and Iow use. It is a good time to update areas where copies of popular titles are old. Selectors found that weeding often brings a new, fresh look to collections and circulation can actually go up when there are newer more attractive titles to chose from and enough room on the shelves to pick things up and put them back down. Weeding did not just happen in the circulating collections. Magazine titles were looked at and numbers dropped as we discovered some things had ceased publication, but catalog records were still being counted. A survey was done to measure in-house use and some titles dropped. Overall, the official count of magazine titles in the adult collections dropped from 567 to 445. WHAT'S HOT It's always fun to look at what is popular--some things predictably so, others unexpectedly-- dudng the year. This year's list includes: Wallace & Gromit, The Sopranos and Olivia; Islam, yoga, and quilting; graphic novels, test study guides, and Cuban/Latin music; Studs Terkel, Miguel Ruiz, and Edc Schlosser and the ever popular weddings and tattoos. Susan Craig, Collection Manager 25 SYSTEMS ANNUAL REPORT HIGHLIGHTS Network Specialist Hired and Trained On-Call Rotation Initiated Pharos Sign-up System Introduced Intemet Refinements in Progress Staff Logon to Intranet A Year for Planning and Preparing Infrastructure NETINORK SPECIALIST POSITION ADDED Jay Beattie was hired in September to manage local and wide area network projects for the Library, tighten network security, take on database and programming projects as needed, and serve as one of our team of problem-solvers in all areas of library computer technology. Many of the projects Jay has worked on are behind-the-scones. The library has taken over control of many essential Intemet servicos that used to be managed by third parties. He has also helped to install the open-sourco Linux operating system that has been integrated into our network mix. Virus scans are now more frequent in order to protect the system against some really bad bugs out there. Major changes were made in our Intemet connection so that we now aggregate a connection to the Iowa Communications Network through a consortium of libraries rather than Grant Wood AEA. Downtime during the switchover was minimal thanks to Jay's expertise. In addition, we were able to begin a "stand-by" rotation of our three full-time Systems staff (Hal Penick, Greg Kovaciny, and Jay Beattie) shortly after our Network Specialist was hired. Now weekdays, all weekend hours and many evening hours have a core Systems staff member either in the building or standing by to assist in case of a technical problem. The on-call rotation has improved staff confidenco that system problems will be resolved quickly and generally has kept things humming smoothly in all areas of library technology. PUBLIC SIGNS ON TO PHAROS After many years of concern and frequent complaints about the lack of computer availability at the Library, we installed the Pharos automated sign-in system for the fourteen reference database and Internet public access workstations in the Library. Presently, those with an ICPL library card can sign on for up to 90 minutes per day at one of the workstations. Each session is limited to 45 minutes. Now workstations are frequently available without a wait and queues for machines tend to be infrequent. Feedback on the Pharos system from the public has generally been favorable, although we will be reviewing and "tweaking" the system policies and features from time to time. INTERNET IMPROVES; INTRANET INTRODUCED TO STAFF Webmaster, Patdce Battling, worked with Kara Logsden, Coordinator of Community and Audio Visual Servicos, and Graphic Designer, Sara Brown, to create a really cool Teen Page at http://www.iowa-cit¥.lib.ia.us/teens/index.html. The colors and graphics are an artist's rendering of what the Teen area in the new library building will look like. There are lots of links to teen 26 health information, area school homepages, homework help, and just plain fun sites. One can also watch the construction progress on the new building at http://www.iowa- city. Iib.ia.us/2004/index.html. The ICPL website is undergoing a general reorganization and redesign so that information will be easier to find, pages will be less cluttered, and navigation around the site will be easier. Colors will be updated to the palate anticipated in the new building. Watch for the new look and feel of the ICPL website early in the fall of 2002. Public use of the Library website continues to skyrocket. The total number of user sessions was up 54.3% to 191,125, and the total successful hits for the entire site were up 66% to 1,735,987. With the continuing improvements in online services we anticipate that these figures will continue to climb. On the internal side of the web staff were introduced to ICPL's intranet where late-breaking library news is posted along with library and departmental meeting minutes, policies, procedures and forms. Additional features will be added over time to automate forms and link them to databases and email notification. INFRASTRUCTURE In many respects this past year has been all about infrastructure. Many hours have been devoted to planning with consultants and architects for the cabling and computer layout in the new and intedm buildings. Systems staff has kept abreast of thin client and wireless technologies in expectation that there will be some applications in our future for these. We have also worked with the City's telephone system consultant to try to coordinate the anticipated change in phone system with the building changes that we are undergoing at the Library. The switch to Internet aggregation with Cedar Rapids Public Library and other area libraries was another major infrastructure change. Our network and email software packages were updated in FY02, and staff is now using Microsoft Windows and Office 2000 instead of Windows and Office 98. Virus protection was tightened. Twenty-two updated model PCs were installed for staff and then 400/450 MHz PCs were moved from staff areas to replace old and slow public access PCs. The multimedia workstations in both adult and children's areas were upgraded so that they can run more sophisticated CD-ROMs. Three large, fiat screen monitors were installed at catalog and Refnet workstations to assist those with difficulty seeing smaller screen displays. We anticipate that the infrastructure changes made in FY02 are just the tip of one very big iceberg. Elizabeth Nichols Assistant Director Hal Penick Systems Manager 27 DEVELOPMENT OFFICE ANNUAL REPORT HIGHLIGHTS Death of Longtime Director "Reaching for New Heights" Kicks off Public Campaign. Fund Raising Totals Continue to Rise. Record High Sales at The Book End. Volunteer Hours Increase. STAFF CHANGES In January 2002, the Iowa City Public Library and the Iowa City community lost one of its strongest supporters, Larry Eckholt, who passed away after a brief illness. He will be missed. His legacy will continue and the Development Office will honor his memory by continuing to work toward the goals that he set for the Department and the Reaching for New Heights Campaign. Barbara Curtin was hired January 28 as the new Development Director. As Campaign Assistant, Barbara worked closely with Larry and brings her knowledge and enthusiasm for the Library and the campaign to her new position. The Campaign Assistant position was not filled and the work of that position was transferred to the Development Director and Development Office Assistant. Gayle Warner, Development Office Assistant, has been the one constant presence in the offica, and has trained and supervised several part-time staff during the year. Gayle attended a Volunteer Conference in Des Moines and was a member of the Executive Committee of VAN (Volunteer Action Network). Following recommendations from our tax accountant the Foundation Board instructed Gayle to implement new financial reporting procedures in FY03. CAPITAL CAMPAIGN KICKOFF On September 22 the Iowa City Public Library Friends Foundation held a daylong celebration as part of its kickoff of the public campaign. Several hundred people enjoyed the activities that concluded with an under the stars screening of ~Beyond the Summit", a documentary about the 2000 Mt. Everest ascent that included Dr. Chuck Huss, Honorary co-chair of the campaign~ Thirty-five volunteer solicitors and the Development Director contacted over three hundred prospects in person or by personal letter generating pledges of $300,000 and gifts of $120,000. The Campaign total is at $1.3 million with $904,000 designated for the building. The Development Director continues to follow-up on all requests for support that have been submitted and to contact new prospects. Unfortunately, ICPL did not receive the NEH Challenge Grant applied for last year. The Development Director will be submitting additional grant requests during FY03. FUNDRAISING TOTALS In this challenging economy it is a tribute to the strength of support for the Iowa City Public Library that the total giving continues to increase. Total cash gifts received this year is 44% higher than last year at $410,162. In FY02 the top 100 donors contributed 74% of the total raised. 28 The Annual Fund raised $83,000, which is $9,000 less than last year. Foundation Board members participated in a phone-a-thon in June, which contributed $6,500 to the total. As we all know the depressed state of the economy has added some additional challenges to our fund raising. Bookmarks with information about the importance of the Annual Fund to collection development were distributed to all Library users June 8 - June 15. One out of every six items in the Library is pumhased with gift money. THE BOOK END- A THRIVING BUSINESS Dedicated volunteers, increased publicity, longer hours and a large quantity of books have all combined to make FY02 a record year for the Book End. Sales topped out at $29,600. With this revenue, The Book End was able to pay its operating expenses and support the Summer Reading Program with a $2,500 contribution, the Art-to-Go project with a $500 contribution, and $10,000 toward the Reaching for New Heights campaign. Newspaper articles, posters, coupons and appearances on radio shows have raised public awareness of the store and attracted new volunteers, customers and donations. The Book End committee and the Development Office staff continue to generate new ideas for publicity and volunteer recruitment. E-Bay has proven to be a good outlet for selling the more valuable items. VOLUNTEERS: BUILDING BLOCKS FOR OUR FUTURE The theme of the annual volunteer recognition event was closely tied to the building construction. Hard hats filled with candy were given to youth volunteers celebrating milestones and decorations included key chains with tools, toy construction equipment and blocks. Over 400 volunteers contributed 9,200 hours to the Library. Each department manager spoke about the importance of volunteers to the quality of service we are able to provide. This year the recipient of the Nancy Seraduck Volunteer of the Year Award was Patdcia Martin. Patricia has volunteered in the Children's Department, Maintenance Department, Outreach, Technical Services and The Book End. A Library staff member describes Patricia as ~a person you can depend on." With a contribution of over 9,000 volunteer hours the Iowa City Public Library certainly does depend on its volunteers. The success of the Youth Volunteer Program was apparent as Alek Dumueric received his award for 100 hours of service. Youth volunteers continue to contribute valuable services to the Library. As these youth reach adulthood we will have some very experienced Library volunteers. Barbara Curtin Director of Development 29 BUSINESS OFFICE ANNUAL REPORT HIGHLIGHTS Explored merits of a corporate credit card rather than a single account for library staff. Worked with Webmaster to identity documents suitable for Library's Intranet. Coordinated with City Systems staff to gain access to City's Intmnet. Completed role as co-building manager when Lenoch & Cilek building was demolished. SUPPORT SERVICES The offica began the year with the introduction to three new Board members. We assisted the Director in preparing documents necessary for their orientation. Offica staff continued meetings with architects as design plans for the Administrative Offices moved along. We worked with the Development Office to ident~ storage and filing issues to provide an Administrative Suite that would allow us to more efficiently share support staff and provide office coverage. The Office Manager assisted with the planning for last year's Inservice Day. A keynote speaker was brought to the day to talk to staff about 'Change." In addition, the Office Manager was involved in continuing to plan for Supervisor's workshops. Several topics of interest were brought to the table by outside speakers from the City's Personnel Department and Risk Management Division of Accounting to educate supervisors on such things as "progressive discipline," and the need for proper noting of incidents and accidents at work. The Office Manager orchestrated the transition from the use of one Library credit card to corporate cards for all managers. This is a more secure method of charging library materials, meeting registrations, travel, etc. and assists the office in identitying the user of the card. The transition went smoothly and the bookkeeping and paying of bills is far easier and less time- consuming. The Office continues to handle registration, travel plans for staff. Staff attended several major meetings in the past year necessitating some finessing of arrangements for staff. TECHNOLOGY The Office worked with the Webmaster to set up a process by which minutes of meetings can be saved to the Intranet. Board agendas and minutes; as well are saved on the Library's in- house Web. Gaining access to the City's Intranet has been a handy tool for both the Office Manager and Director. Accounting reports obtained over the City's Web are easier to access and to print out. The Director can obtain fund information quickly. The Office Manager also worked with the City's Information Systems Manager to update the roster of the Library's employees appearing on the City's Intranet. The mining of data from the City's Web will continue. We worked with the Systems Librarian in setting up a booking system for the new Travel Van, We trained Maintenance Staff in accessing the booking calendar and wrote procedures for the use of the van. 3O ACCOUNTING The Office worked to set up procedures that allow the Director to have reports on our designated gift account. We monitored expenses for CAVS Coordinator for the National Library of Medicine grant and the Assistant Director for the Stories 2000 Project. STAFF SUMMARY The office continues to be a busy hub for the library. In the last year, we processed 298 job applications and processed 26 new hires. Under the Office manager's persistent request, the Library walked in the Hospice "Walk for Dignity" and raised $3,435.00, which made the Library team the top fund-raising team in the walk. I would be remiss not to mention the death of Larry Eckholt. As Director of the Development Office, his staff and the Business Office staff worked closely as the administrative section of the Library. He was a strong presence in this library and continues to be missed. We continue to be blessed with Irene Crutchley, our volunteer. Irene is reliable and very able to assist us with office tasks. Archie Green, our part-time Office Aide, constantly inspires us with her courage and determination as she continues to work in the Office. Arrival Departure Cathryn Carmody Gretchen Gentsch Martha Lubaroff Office Manager 31 PERSONNEL/STAFF DEVELOPMENT ANNUAL REPORT HIGHLIGHTS Personnel Staff Evaluation Form Refined Staff Comings and Goings We Lose an Old Friend We Gain a New Position in Systems ICPL Begins Childrens Services Internship We Welcome a Building Project Manager Staff Development In-service Day: Coping With Change Staff Experience Wide Variety of Training Opportunities Staff Ara Actively Engaged Within the Community PERSONNEL Evaluation Form Revised After working with a new staff evaluation form for a year and receiving feedback from staff and supervisors alike, the form was revised. The comments on the new form have been positive. The latest version puts the employee's core responsibilities front-and-center. For each core responsibility supervisors determine whether work quality, quantity and level of job knowledge meets or exceeds requirements, or whether improvement is needed. The second part asks whether certain performance factors meet or exceed requirements, or whether improvement is needed. Factors assessed include: initiative/staff values, interpersonal skills, computer and equipment skills, and ability to follow policies and procedures. The third part provides space to comment about supervisory responsibilities and accomplishment of personal and departmental goals, as appropriate. The definition of terms that accompanies the evaluation form clarifies in some detail what each category means. Staff Comings and Goings ICPL staff lost a much-loved coworker, Larry Eckholt, Director of Development, in January. Larry was a fund-raiser par excellence and one who cared passionately for the cultural vibrancy of Iowa City. He gave every ounce of energy to the Library's capital campaign. One of his last efforts was to host a very well attended thank you luncheon for campaign donors. Only one other permanent staff member left during the year, Wendy Weidlein, from the Technical Services and Cimulation Departments. There were also 18 hourly staff who resigned dudng the year, a lower than usual count. We were blessed with many new hires. Council approved a new full-time position for a Network Specialist. In September Jay Beattie came on board to fill that Systems position. Another completely new position for the Library is an 11-month Children's Department Intern. Library School student, Denise Bdtigan, was hired to fill this position. The internship has been a great success, and we look forward to hiring a new Library School student intem this fall. There were 24 other new hires dudng FY02, all among our hourly staff. Though officially a Public Works employee, we have adopted Joel Miller, Building Project Manager, as an ICPL staff member. His office is at the Library. He keeps staff informed of what is going on with the building project, and is very much a part of the Library team. STAFF DEVELOPMENT In-service Day Looks at Coping with Change In-service Day 2001 occurred on December 14 just as we were about to break ground for the new building, and as we were prapadng a major reorganization plan. Against that background, the In-service Day Committee saw the need to dedicate much of the day to the topics of stress management and dealing with change. The keynote presentation was given by Gall Mote, a Cedar Rapids motivational speaker, who entitled her talk: "Shed or You're Dead: Lessons from the Lizard." The analogy is that, just like snakes and lizards, people must shed dead skin every so-often and adjust to new circumstances in order to survive and prosper. Steve Sabo, Occupational Therapist with Progressive Rehabilitation Associates, talked with the 70-plus attendees about simple stress reduction exercises that can be done at a desk or on a short break from work. The last plenary session featured Susan Craig, Joel Miller, Kumi Mords, the City of Iowa City architect, and John Forys, Director of the UI Engineering Library, who discussed the realities and stresses of working around a construction site. Other sessions dudng In-service Day introduced the staff to the ICPL Intranet, gave tips on using Windows 2000 more effectively, helped staff to develop active listening skills, and taught relaxation through yoga. The 2001 In-service Day Committee included Maeve Clark, Debbie Dunn, Beth Fisher, Bill Reese, Martha Lubaroff and Liz Nichols. The day started off with recognition of long-term staff. Recognized for 30 years of service were Mary Estle Smith and Jeanette Carter. Fifteen-year employees were Hal Penick and Sara Brown. Those with 10 years of service were Archie Green, Chds Walters and Terri Byers. Congratulationsl Other Training Opportunities ICPL's continuing education roster for FY02 lists 63 different training opportunities, in addition to the In-service Day. There were almost 300 attendees at these workshops, an average of $77 spent per attendee. This past year ICPL had $5000 available in State funds for technology training. Without these funds we would have been unable to send three people to the Innovative Users Group conference in Houston, a most practical and timely training opportunity for those involved in maintaining the Library's automated library system. These funds also allowed for in-depth Novell NetWare training for our new Network Specialist, and gave Microcomputer Specialist, Greg Kovaciny, and opportunity to work with computer training consultant, Colin Hennessey, to tailor Windows and Word 2000 training materials to Library staff needs. Aside from the various technology offerings in FY2002 staff attended workshops on such vaded topics as Government Documents, Fundraising, Readem Advisory, Volunteer Management, Cataloging Sound Recordings, EBSCOHost, and Virtual Reference. ICPL sent seven staff to the Iowa Library Association Conference in Des Moines and two people to the Amedcen Library Association meeting in Atlanta. Four staff members attended the Public Library Association conference in Phoenix. PLA was particularly useful this year in helping to identify training resources for those who will be on the Help Desk team in the new building. 33 The supervisors held two special training sessions. One in February featured Paula Kelly, from Mecca and the Employee Assistance Program, on interviewing and selecting employees. Guest speakers at the May workshop were Sylvia Mejia, City of Iowa City Human Resources Dept., and Deb Mansfield, City Finance Department. Sylvia outlined steps in the City's progressive discipline policy and Deb covered when and how to fill out workers' comp and injury/incident forms. Both workshops were particularly practical and informative. Staff Take an Active Part in Library Associations and Local Community Many Library staff members actively serve other community organizations. Several new strategic partnerships emerged during the year. Debb Green and Kara Logsden are representing the Library on a newly activated Johnson County Cultural Alliance. This group plans to boost awareness of the regional cultural and arts scene through a website, events calendar, media coverage and a member organization directory. Liz Nichols, Kara Logsden, Debb Green and Denise Britigan have all been involved in the planning and implementation of the Iowa Stories 2000 literacy project. The Johnson County Stories 2000 project involves a partnership between ICPL, Coralville Public Library, North Liberty Community Library and the District Media Office of the Iowa City Community School District. A teen literacy project will take place in these three communities throughout the 2002/2003 fiscal year. A kick-off event on the Pedestrian Mall on September 22 featured sto~telling by iowa First Lady and Stories 2000 founder, Christie Vilsack. Liz Nichols worked with Library Board member, Jim Swaim, former Board member, Winston Barclay, Hani Elkadi, ICCSD Alternative High School teacher, and a coalition of organizations to preserve sections of the Lenoch & Cilek Building mural prior to the demolition of that building. Jeanette Carter worked on the Johnson County Historical Society Kirkwood Project. Maeve Clark served on an ICCSD Media Center Curriculum study committee. Liz Nichols joined the Iowa Arts Festival Board, while Debb Green continued her efforts with the Arts Festival Events Committee. Kara Logsden co-chaired the Weber Days events, helped to plan Johnson County Reads the Same Book, attended many local and regional telecommunications and cable TV advisory panel meetings, and was selected to serve on The Regional Consumer Health Advisory Council of the National Network of Libraries of Medicine. Gayle Warner was a member of the Leadership Team for the Volunteer Administrators Network. Susan Craig was elected ALA Councilor for the Iowa Library Association. She also continued her active participation in the Public Libraries of Johnson County and IUPLA, the iowa Urban Public Libraries Association. Maeve Clark was elected to the Board of the Iowa Library Association Foundation. Liz Nichols was elected Secretary of the Innovative Users Group. Barb Black helped to plan three workshops for the newly founded Iowa Innovative Users Group. The workshop on the Millennium Circulation Module was hosted by ICPL and Circulation Coordinator, Heidi Lauritzen, was the main workshop presenter. Being active in the community is one of the ways ICPL gets the word out about our programs and services, and it demonstrates the active leadership capabilities of our staff. Liz Nichols Assistant Director 35 TECHNICAL SERVICES ANNUAL REPORT HIGHLIGHTS Catalog redesigned and new features implemented. Record number of items withdrawn from the collection, New features of I;I system straamline functions. Planning for conversion to Radio Frequency technology for security and circulation COLLECTIONS ON THE MOVE As the time to make the first of two moves of the collection looms, selectors have tightened standards for retention. The result of their scrupulous review has been a record number of materials withdrawn by Technical Services staff. In a typical year, the Library withdraws from 15,000 - 18,000 items. In FY02 more than 37,000 items were removed from the collection. This whopping increase required devoting nearly all of the time of one of four processors to tasks related to de-commissioning these materials. It also required incredible support from volunteers - mostly juvenile volunteers - to stamp materials as Udiscarded", mark out barcodes and other identifying marks preparing them for sale at The Book End or for discard when they couldn't be salvaged. The Technical Services staff ordered, received, cataloged and processed for public use 28,000 items in FY02 - about the same as last year's near record. Among these were new collections of books on compact disc for both children and adults and expanding the DVD format to include nonfiction titles and titles for Children. The impending move also prompted addressing a long-delayed project to apply the current Dewey Decimal Classification scheme to materials on the world of music. Because ICPL has such a wide-ranging collection of materials on music, a classification scheme released in 1989 to provide a finer distinction between types of music proved too extensive to undertake with available resources. Cataloger, Ardis Sillick, took on a special project to reclassify materials on music, given her background in music and a knack for analysis of materials demonstrated in last year's reclassification of Life Sciences. At the end of FY02 she had completed approximately two-thirds of the pdnt materials. Processor, Elena Erokhina, has assisted with relabeling and reshelving the materials as they're done. Access to the world music will be much improved as we reopen in the ~/Vest Wing" in FY03. NEW FEATURES AND NEW LOOK FOR THE CATALOG With new features available from the Library's automated system vendor, it seemed a good time to take a fresh look at the now three-year-old web catalog. A small committee representing the Information, Children's and Technical Services departments met to examine features offered and determined a number of things to test. Previously it would have been difficult to try things that we weren't certain we'd implement because testing could only be done on our "live" catalog, with experimentation done in the early morning hours when we hoped the fewest users would notice. Systems Librarian, Hal Penick, attending a meeting of system administrators at the Iowa Innovative Interfaces (111) User's Group, leamed that III could set up a test catalog, hidden from public view, that would allow staff to try features without affecting the day-to-day use by the public. In early 2002, III did the necessary set up. Once the test catalog was in place, the committee began experimenting with new features and discussing elements of the existing catalog that staff had observed could cause user's 36 confusion. We were fortunate to have on the committee Todd Brown of the Information Department. His considerable web design skills combined with a commitment to educate himself on the technical aspects of the III system, enabled staff to review a variety of options on style and wording of functional buttons, colors, and screen text. Benson & Hepker Design topped off the redesign by adding some polish to the banner running across the top of screens. After several months of testing by all staff, feedback and refinement, the new look catalog was ready for release to the public. New features implemented will allow users to view their account and place holds by entedng their Library card and password information only once instead of for each request. In addition, cardholders who have provided their email address to Circulation can log into the system and save seamhes to their personal account where they have options to re- run their saved searches and/or to be notified by email whenever the Library adds something new to the collection that matches their "Preferred Search". The final enhancement was implementing a subscription service that adds cover images and content notes for most books to the catalog. The public had their first look on July 1, 2002. We eagerly await their comments. III MODULES STREAMLINE WORKFLOW III enhancements were not limited to improving the catalog. The implementation of more staff modules of the III system in FY02 provided Technical Services staff with features that increased efficiency and made possible tasks that previously had only been dreamed about. The Serials module became fully functional this year, as all subscription publications had been entered into the system. Besides offering up-to-the-minute receipt information to the public, the system alerts staff when issues are late, can automatically print routing slips for professional and review magazines that circulate among staff and provides electronic invoicing. Until now, missing issues were uncovered when the public or staff inquired about them or a when an annual review of all 550 check-in cards could be completed; routing slips were handwritten after checking the list of those to whom a journal should be routed, and payment information had to be keyed into each of the more than 550 title records. The III Acquisitions module is used to create orders sent to various materials vendors and to track expenditures. An upgrade to this module at the beginning of FY02 now allows our Acquisitions Assistant to import title information from a remote database, creating an order record that is then sent by email. The III Cataloging module, though not yet fully functional, has provided the ability to identify and make changes when authorized heading changes occur or to make other kinds of updates to the database, quickly and easily. Global Change makes it possible to create a file of records that have a particular search term and to change or correct all occurrences of the term making catalog searches more effective. An example of how this can be used is changes that were made to standardize terminology used to find materials about or by African Americans. Library of Congress standard terminology for materials about African Americans has evolved from Blacks to Afro Americans and now to African Americans. Materials added over the years used the prevailing terminology at the time. With a collection that includes more than 2500 titles assigned one of these headings, the task of identifying them and making the change was daunting. Using the Global Change feature catalogers were able to examine the bibliographic record for these titles, tag those that were appropriate for change and in a matter of minutes process all of the records. Technical Services was also able to employ the Global Change tool to assist the Circulation Department to update more than 300 email addresses in patron records when a company buyout necessitated a change from "@home.net" to "@mchsi.com". Instead of having to open each of the patron records needing this change, the tool made it possible to enter just the portion of the address needing to be changed and the system processed each in a matter of minutes. This feature will soon be added by III to all modules of the system. 37 PREPARING COLLECTIONS FOR NEW METHODS OF CHECKOUT The project to put barcodes on the covers of materials continued through FY02 through the help of dedicated volunteers. A total of 694 hours helped to support Technical Services this past year - most spent on re-barcoding. At the end of the fiscal year we estimate that approximately 80% of the collection now has the barcode on their covers and we feel confident that nearly the entire collection will be done before the move into the temporary quarters early in 2003. in FY02, after much study, Administration recommended to the Library Board that the move to a new facility provided a unique opportunity to employ a state-of-the-art technology that would provide security for cctlections and greatly streamline checkout and check-in. The Board approved moving ahead with a project that will fit all materials with a programmed radio frequency tag (RFID) allowing check-in/out with a simple pass over a counter-mounted reader and gates that witl enable staff to ident~ specificaliy what materials are being removed without having been checked out. This bold undertaking will require each of the Library's 220,000 items to have a unique identification tag created and applied. Planniog for this project has been a collaborative effort by Barb Black, Heidi Lauritzen, and Liz Nichols and staff members within Technical Services and Circulation Departments. Technical Services is organizing the project - beginning in September 2002 - that will utilize staff frem all departments and al~ levels to convert materials to the RFID technology. RETOOLING FOR THE FUTURE Early in FY02 Karen Corbin, who'd worked as a Processor in Technical Services for a year, was promoted to fill the position of Technical Services & Public Services Clerk. Karen has degrees in music performance and extensive experience working in libraries at Iowa State University and the University of Iowa. She has quickly become a valued member of both departments. Elena Erokhina, who had been working as a Page in the Circulation Department, filled a processing position and was joined by new processors Jill Oulman and Dan McCulley. As we look ahead to the new building, staffing will need to become increasingly flexible to meet the needs of a new configuration. During FY02 tasks assigned to Receivers and Processors were reviewed, with some reassigned to respond to changes in complexity. Receivers, each with their areas of specialization, have increased cress training for flexibility. Catalogers received training to diversity their skills and provide greater flexibility in distribution of cataloging audiovisual materials. These efforts and continuing job analysis have positioned Technical Services well to meet new challenges the next couple of years will likely bring. Barbara Black Technical Services Coordinator .Section II- Ap~enClices 39 Iowa City Public Library FY2002 FACT SHEET POPULATION SERVED: Iowa City 62,220; Rural Johnson County 17,400 (by contract) GOVERNING BOARD: A nine-member Board of Trustees appointed by the City Council with powers to employ a Director and staff, expend tax funds allocated by the City Council, contract with other jurisdictions, and receive and spend gift funds and other revenues. Members: Lisa Parker, President Pat Schnack Linda Dellsperger Jesse Singerman Shaner Magalh~es Tom Suter Linda Prybil Jim Swaim (County Representative) David Van Dusseldorp STAFF: Librarians 14.75 F.T.E. Other Permanent Staff 27.0 F,T.E. Hourly Pay 18.45 F,T.E, 392 Volunteers 4.6 F.T.E. CARDHOLDERS: 64,116 COLLECTIONS: Circulating Books - 173,777 Reference Book - 8,812 Periodicals and Newspapers - 481 current subscriptions Non-print Materials - 39,439 items ANNUAL USERSHIP FIGURES: Circulation - 1,284,553 Visits to the Library - 599,954 information Requests - 77,719 Program Attendance - 22,874 Meeting Room Use - 891 non-library meetings in meeting rooms ANNUAL EXPENDITURES: Income Sources: City - 79.1%; County - 7% Federal and State - 2%; Other Revenues - 11.9% $3.8 million Expenditures for Library Materials - $487,175 PHYSICAL FACILITIES: 47,000 square foot building includes four meeting rooms (one an ICN facility) and space for 220,000 volumes. Renovation and addition under construction to expand Library to 81,276 sq. ft. SUPPORT GROUP: Iowa City Public Library Friends Foundation - 822 contributors WEB PAGE: www.icpl.org (These figures are for the last complete fiscal year, July 1, 2001 through June 30, 2002.) lib~f~O2annualreport\factsheet.doc 40 Material. Add~d Report FY02 CUMULATIVE IOWA CITY PUBLIC LIBRARY PERSONNEL RESOURCES FY1998 FY1999 FY2000 FY2001 FY2002 Hours Percent Hours Percent Hours Percent Hours Percent Hours Percent HOURS WORKED BY: Permanent staff 83,740 65.8% 82,916 64.5% 88,111 66.1% 90,593 66.5% 92,982 65.7% Temporanj staff 36,202 28.4% 37,675 29.3% 37,729 28.3% 37,345 27.4% 38,372 27.1% Total Paid by ICPL 119,942 94.2% 120,591 93.8% 125,640 94.5% 127,938 93.9% 131,354 92.8% Work/Study 945 0.7% 1,268 1.0% 298 0.2% 398 0.3% 786 0.6% Special programs 473 0.4% 323 0.3% 0 0.0% 0 0.0% 0 0.0% Grants/Gifts 466 0.4% 347 0.3% 174 0.1% 0 0.0% 125 0.1% Volunteers 5,092 4.0% 5,473 4.3% 6,271 4.7% 7,196 5.3% 8,553 6.0% j Volunteers 429 0.3% 613 0.5% 647 0.5% 701 0.5% 753 0.5% Total Other Sources 7,405 5.8% 8,024 6.2% 7,390 5.5% 8,295 6.1% 10,217 7.2% Total Hours Worked 127,347 100.0% 128,615 100.0% 133,230 100.0% 136,233 100.0% 141,571 100.0% Hours in FTE 61.2 61.8 64.1 65.5 68.1 Total Hours Open 3,217 3,237 3,261 3,248 3,419 Hours worked per 39.6 39.7 40.9 41.9 41.4 Hours Open Number Volunteers * 247 155 208 403 392 Hours per Volunteer 20.6 35.3 30.1 17.9 21.8 · Book End opend Sept 98 45 LIBRARY SERVICES: FY02 COMPARED TO FY01 YEAR LAST P'CENT TO DATE Y'rD CHANGE IN-BUILDING SERVICES: Provide library facilities, materials, equipment A. BUILDING USAGE Total hours open 3,222 3,248 -0.8% People into the building 599,954 595,701 0.7% Average number per hour 188.2 183.4 1.5% B. MEETING ROOMS Number of non-library meetings 891 1,042 -14.5% Estimated attendance 22,874 29,960 -23.7% Equipment Set-ups 303 319 -5.0% Group Study Room Use 657 1,327 -50.5% C. EQUIPMENT USAGE Photocopies by Public 76,547 101,266 -24.4% Pay for Print Copies 21,087 23,728 -11.1% D. IN-BUILDING USE OF MATERIALS Materials used from open shelves 1,070,461 979,599 9.3% Videos viewed 7,327 7,577 -3.3% Multimedia use 3,631 3,893 -6.7% E. PARK 'N' READ, RIDE 'N' READ Parking stamps issued 14,555 13,289 9.5% Bus passes distributed 949 552 71.9% LENDING SERVICES: Lend materials for home, school, and office use. A. TOTAL CIRCULATION 1,284,553 1,175,519 9.3% (materials plus equipment; does not include items circulated in~house) Average circulation per hour 399 362 10.2% B. CIRCULATION BY TYPE OF MATERIAL 1,298,538 1,198,723 8.3% (includes mending, lost, bindery, etc) Adult Materials 935,421 843,814 10.9% Children's Materials 362,143 353,664 2.4% Percent Children's 27.9% 29.5% -5.5% Non-Print 562,215 437,011 28.7% Percent Non-print 43.3% 36.5% 18.8% Equipment loans 640 673 -4.9% 46 LIBRARY SERVICES: FY02 COMPARED TO FY01 YEAR LAST P'CENT TO DATE YTD CHANGE Undefined 974 1,245 -21.8% C. CIRCULATION BY RESIDENCE OF USER 1,284,553 1,175,830 9.2% (does not include mending, lost, etc) Iowa City 998,155 910,698 9.6% Johnson County (rural) 101,119 98,000 3.2% Johnson Co as % of all 7.9% 8.3% -5.6% Coraiville/Reciprocal 69,090 61,881 11.6% Other Reciprocal 104,910 93,709 12.0% Total Reciprocal 174,000 155,590 11.8% Reciprocal as % of ali 13.5% 13.2% 2.3% Fee Cards 10,564 10,808 -2.3% Undefined 715 734 -2.6% D. INTERLIBRARY LIBRARY LOANS Loaned to other libraries 1,064 1,190 -10.6% Percent of requests filled 49.8% 52.9% -5.9% Borrowed from other libraries 1,068 825 29.5% Pement of requests filled 92.1% 87.6% 5.1% Books/Periodicals borrowed 964 792 21.7% AV/Films borrowed 59 11 436.4% E. RESERVES PLACED 43,799 36,244 20.8% F. REMOTE BOOKDROP USE # Items Checked in - Remote 159,036 141,524 12.4% % of circs 13.7% Does not include renewals or in-house INFORMATION SERVICES: Furnish Information, reader advisory and reference assistance, A. QUESTIONS ANSWERED 77,719 80,508 -3.5% Information Desk 56,774 58,952 -3.7% In person 36,786 38,310 -4.0% Telephone 16,012 17,337 -7.6% Community 836 804 4.0% Answers sent by fax 51 71 -28.2% Jail Questions 1,840 1,639 12.3% Roving (new 9/2000) 856 770 11.2% E- mail (new 2/01 ) 444 92 382.6% 47 LIBRARY SERVICES: FY02 COMPARED TO FY01 YEAR LAST P'CENT TO DATE YTD CHANGE AV Desk 7,829 7,820 0.1% In person 5,574 5,499 1.4% Telephone 2,235 2,300 -2.8% Community 20 21 -4.8% Children's Desk 13,116 13,736 -4.5% In person 11,421 12,048 -5.2% Telephone 1,654 1,641 0.8% Community 41 47 -12.8% B. ELECTRONIC ACCESS Web Corral Sessions* 16,923 21,350 -20.7% * = Pharos software system implemented April '02 Public Program Launches 92,603 114,476 -19.1% Subscription Database Retrievals Proquest 9,500 22,048 -56.9% Electric Library 2,166 1,880 15.2% C. TOTAL TELEPHONE CALLS RECEIVED 80,188 76,783 4.4% Info questions answered by Swbd 176 155 13,5% D. PAMPHLETS DISTRIBUTED 22,777 24,330 -6.4% from Lobby Racks E. STATE AND FEDERAL INCOME TAX FORMS DISTRIBUTED 81,023 84,999 -4.7% F. ASSOCIATIONS FILE SOLD 13 10 30.0% REMOTE ELECTRONIC SERVICES: Provide a library web site, catalog, and other electronic resources to remote users A. CATALOG Dial-in Access 495 2,221 -77.7% Telnet 1,857 2,782 -33.2% Z39.50 Access 135,326 240,589 -43.8% WebPac (http) 652,778 563,139 15.9% Total Remote Catalog Access 790,456 808,731 -2.3% 48 LIBRARY SERVICES: FY02 COMPARED TO FY01 YEAR LAST P'CENT TO DATE Y-rD CHANGE B. SUBSCRIPTION DATABASES Electric Library 364 182 100.0% Proquest (Mag & News Index) 201 553 -63.7% Encyclopedia Britannica 220 356 -38.2% Reference USA 80 321 -75.1% C. WORLD WIDE WEB ACCESS # Hits for Home Page 99,410 67,425 47.4% # Successful Hits for Entire Site 1,735,987 1,045,324 66.1% # User Sessions 191,125 123,889 54.3% ALERTING SERVICES: Promote awareness of the Library and use of its resources. A. PUBLICATIONS Number of publications printed 168 na 0.0% Copies printed 109,032 na 0.0% B. NEWSPAPER ITEMS CLIPPED 89 72 23.6% C. DISPLAYS 78 84 -7.1% Library 61 60 1.7% Other Groups 14 21 -33.3% Off-site locations 3 3 0.0% D. SPEECHES, RADIO/TV Appearances 65 46 41.3% E. THE LIBRARY CHANNEL Messages 510 464 9.9% Total ICPL Productions 166 189 -12.2% Programs Cablecast 6,357 6,555 -3.0% Calls/Comments 25 29 -13.8% OUTREACH SERVICES: Provide library service to people who cannot get to the library building. A. HOMEBOUND SERVICE People served 807 787 2.5% Items Loaned 1,924 2,178 -11.7% Registered Homebound Users 231 214 54.7% 49 LIBRARY SERVICES: FY02 COMPARED TO FY01 YEAR LAST P'CENT TO DATE Y'rD CHANGE B. JAIL SERVICE People served 1,985 2,041 -2.7% Items loaned 5,236 5,247 -0.2% (Jail Library closed 2001) C. DEPOSIT COLLECTIONS Locations 16 15 6.7% items loaned 900 753 19.5% Items added to perm collections 3,779 7,354 -48.6% D. REMOTE BOOKDROP USE Number Items Checked In 159,036 141,524 12.4% Percent of All Items Checked in 13.7% 13.0% 5.4% GROUP AND COMMUNITY SERVICES: Provide library service to groups, agencies, and organizations A. ADULT PROGRAMS Library Number 61 56 8.9% Attendance 3,814 2,562 48.9% Outreach Number 4 3 33.3% Attendance 3,700 5,400 -31.5% B. CHILDREN'S PROGRAMS Library Number 312 319 -2.2% Attendance 20,425 20,891 -2.2% Outreach Number 98 122 -19.7% Attendance 2,703 3,169 -14.7% Dial-A-Story calls 2,869 3,738 -23.2% C. LIBRARY TOURS AND CLASSES Number 65 61 6,6% Attendance 642 888 -27,7% D. CONSULTING FOR AREA GROUPS 7 6 16.7% 5O LIBRARY SERVICES: FY02 COMPARED TO FY01 YEAR LAST P'CENT TO DATE YTD CHANGE CONTROL SERVICES: Maintain library resources through registration of borrowers, overdue notices, training in use of equipment and control of valuable materials. A. LIBRARY CARDS ISSUED 7,550 7,081 6.6% iowa City 5,707 5,411 5.5% Pement Iowa City 75.6% 76.4% -1.1% Johnson County 357 345 3.5% Percent Johnson County 4.7% 4.9% -2.9% Coralville 532 490 8.6% Cedar Rapids 69 57 21.1% Other Open Access 809 702 15.2% Total Open Access 1,410 1,249 12.9% Pement Open Access 18.7% 17.6% 5.9% Fee Cards 76 76 0.0% Total Fee Cards in Force 80 72 11.1% Pement to U of I Students 33.1% 35.1% -5.7% B. TOTAL REGISTERED BORROWERS 64,116 63,672 0.7% C. OVERDUE NOTICES Number sent by Mail 9,405 11,343 -17.1% Number sent by E-mail 6,857 4,816 42.4% Total notices sent (mail or e-mail) 16,262 16,159 0.6% First notices as % of total cimulation 1.3% 1.4% -7.9% Items searched 2,905 2,347 23.8% to vedfy claim of return D. FINES COLLECTED $157,475 $143,705 9.6% 5! FY02 CIRCULATION BY TYPE AND FORMAT CATEGORY YEAR PERCENT LAST PERCENT PERCENT TO DATE OF TOTAL YTD OF TOTAL CHANGE Non-fiction & Biography 56,790 15.7% 56,210 15.9% 1.0% Paperbacks 15,366 4.2% 15,613 4.4% -1.6% Magazines/pamphlets 1,330 0.4% 1,662 0.5% -20.0% Holiday 5,982 1.7% 5,467 1.5% 9.4% Reference 0 0.0% 10 0.0% -100.0% Parent/Teacher Center 2,787 0.8% 3,021 0.9% -7.7% TOTAL CHILDREN'S PRINT 265,737 73.4% 263,432 74.5% 0.9% Storytime Kits 382 0.1% 461 0.1% -17.1% Games & Toys 2,732 0.8% 1,897 0.5% 44.0% Books on Tape 5,116 1.4% 4,289 1.2% 19.3% Books on Disc 420 0.1% 0 0.0% 0.0% Classed Audio Cass/Dewey 250 0.1% 163 0.0% 53.4% Audio Cassette Books 5,108 1.4% 5,496 1.6% -7.1% Video/DVD 62,033 17.1% 57,915 16.4% 7.1% Children's Multimedia 10,341 2.9% 10,452 3.0% -1.1% jMusic: CD, Tape 10,024 2.8% 9,559 2.7% 4.9% TOTAL CHILDREN'S NONPRII' 96,406 26.6% 90,232 25.5% 6.8% TOTAL CHILDREN'S 362,143 100.0% 353,664 100.0% 2.4% ALL CIRCULATION BY TYPE/FORMAT All Fiction 228,629 17.6% 217,700 18.2% 5.0% All Non-fiction and Biography 311,644 24.0% 300,423 25.1% 3.7% Picture books & Readers 133,253 10.3% 135,992 11.3% -2.0% Paperbacks & Comics 38,571 3.0% 38,920 3.2% -0.9% Magazines 13,017 1.0% 13,074 1.1% -0.4% Pamphlets/Reference & Misc. 9,595 0.7% 9,361 0.8% 2.5% TOTAL PRINT 734,709 56.6% 715,470 59.7% 2.7% Toys 2,732 0.2% 1,897 0.2% 44.0% Art 1,862 0.1% 1,726 0.1% 7.9% Video & DVD (F & NF) 343,193 26.4% 285,308 23.8% 20.3% Audio recordings (Music) 132,260 10.2% 115,008 9.6% 15.0% Books on tape and CD (F & NFl 41,744 3.2% 38,376 3.2% 8.8% Classed nonprint - other 23,629 1.8% 22,560 1.9% 4.7% Multimedia 16,413 1.3% 15,996 1.3% 2.6% Misc NP: camera, stor~ kit 382 0.0% 461 0.0% -17.1% TOTAL NONPRINT 562,~15 43.3% 481,332 40.2% 16.8% TOTAL AV EQUIPMENT 640 0.0% 673 0.1% -4.9% TOTAL UNDEFINED 974 0.1% 1,248 0.1% -22.0% TOTAL ADULT MATERIALS 935,421 72.0% 843,811 70.4% 10.9% TOTAL CHILDREN'S MATERI,~ 362,143 27.9% 353,664 29.5% 2.4% GRAND TOTAL 1,298,538 100.0% 1,198,723 100.0% 8.3% Distdbution: punch I copy for each selector 12.3, copy to NB #2, Board Packet 52 FY02 CIRCULATION BY TYPE AND FORMAT CATEGORY YEAR PERCENT LAST PERCENT PERCENT TO DATE OF TOTAL YTD OF TOTAL CHANGE ADULT MATERIALS General ftc/ftc expressNVestern 90,945 9.7% 88,299 10.5% 3.0% Mystery 39,909 4.3% 39,913 4.7% 0.0% Science fiction 15,107 1.6% 15,156 1.8% -0.3% Young adult fiction 16,732 1.8% 13,260 1.6% 26.2% Large print 12,602 1.3% 11,876 1.4% 6.1% Foreign language books 2,680 0.3% 3,256 0.4% -17.7% Easy reading for adults 425 0.0% 483 0.1% -12.0% TOTAL FICTION 178,400 19.1% 172,243 20.4% 3.6% 000 - General/Computers 6,594 0.7% 6,325 0.7% 4.3% 100 - Psych/Philosophy 10,707 1.1% 10,401 1.2% 2.9% 200 - Religion 9,475 1.0% 8,268 1.0% 14.6% 300 - Social Sciences 27,284 2.9% 26,786 3.2% 1.9% 400 - Language 3,101 0.3% 3,235 0.4% -4.1% 500 - Science 10,312 1.1% 10,016 1.2% 3.0% 600 - Applied Technology 65,679 7.0% 62,659 7.4% 4.8% 700 - Art & Recreation 71,552 7.6% 64,484 7.6% 11.0% 800 - Literature 12,393 1.3% 12,397 1.5% 0.0% 900 - History & Travel 28,454 3.0% 29,806 3.5% -4.5% Biography 9,303 1.0% 9,836 1.2% -5.4% TOTAL NF: ADULT & JA 254,854 27.2% 244,213 28.9% 4.4% Paperbacks, comics 23,205 2.5% 23,307 2.8% -0.4% Magazines 11,687 1.2% 11,412 1.4% 2.4% Pamphlets, Maps, Annuals 793 0.1% 802 0.1% -1.1 % Reference,Local/State docs 33 0.0% 61 0.0% -45.9% TOTAL MISC 35,718 3.8% 35,582 4.2% 0.4% TOTAL ADULT PRINT 468,972 50.1% 452,038 53.6% 3.7% Art/Photographs 1,862 0.2% 1,726 0.2% 7.9% Video (Movies) 183,495 19.6% 166,057 19.7% 10.5% DVD (Movies) 49,344 5.3% 14,324 1.7% 244.5% Compact disc (music) 122,236 13.1% 105,449 12.5% 15.9% Classed Aud Cassette/CDs 23,379 2.5% 22,397 2.7% 4.4% Fiction on Tape 28,910 3.1% 28,591 3.4% 1.1% Fiction on Disc 2,190 0.2% 0 0.0% 0.0% N-F Video 48,065 5.1% 47,012 5.6% 2.2% N-F DVD 256 0.0% 0 0.0% 0.0% Adult Multimedia 6,072 0.6% 5,544 0.7% 9.5% TOTAL NONPRINT 465,809 49.8% 391,100 46.3% 19.1% TOTAL AV EQUIPMENT 640 0.1% 673 0.1% -4.9% TOTAL ADULT CIRCULATION 935,421 100.0% 643,811 100.0% 10.9% CHILDREN'S MATERIALS Fiction 50,229 13.9% 45,457 12.9% 10.5% Picture: Board,Easy,Caldecott 110,009 30.4% 112,817 31.9% -2.5% Readers 23,244 6.4% 23,175 6.6% 0.3% 53 IOWA CITY PUBLIC LIBRARY CARD HOLDERS BY PLACE: OF R£SIDENCE July 1, 2002 PLACE ~ER TOT~ PERCENT OF C~S OF TOT~ · ~ow~ cI~ ................................................................................................................................... ~2.~ .............................. Residen~ 47,001 Homebo~d 145 Institutions 53 Tempor~ 174 R~L JONSON CO~ .................................................................................................................. ~.,~.[~ ................................. Residents 4,502 Homebo~d 14 Institutions 2 FEE C~S 239 0.4% ~is number represents cat, for 80families. Hills 66 Shue~ille 0 Tiffin 3 UnivemiW Heights 170 Jo~sos co~ ~CmROC~ .......................................................................................................... ~).~ ............................... Comlville 4,371 Lone Tree 236 No~h Libe~ 865 Oxford 95 Solon 237 o~R ~cmRoc~ ................................................................................................................. 2,~.~ ........................... ~._~t4. TOTAL C~S 63,330 100.0% County Johnson County 7.t% Fee Cards 0.4% :::::::::::::::::::::::::::::::::::::::::::::::::::::::::: city [C ardholder~ jbuYl: ~a00ce2°f Residence] MEETING ROOM USE FY02 List is not comprehensive American Heart Association Iowa City Pride Committee Bicyclists of Iowa City (BIC) Iowa City Public Initiative Brownie Troop 1402 Iowa City Swedish Club Brownie Troop, Regina School Iowa Civil Rights Commission Brownie's Troop 1080 Iowa Depmtment of Human Services Brownies and Future Brownies Iowa Foster & Adoptive Parents Business and Professional Women of Iowa Green Party Eastern Iowa Iowa International Socialist Organization Citizens for Accountable Local Iowa Mobilization for Global Justice Government Iowa Women's Foundation Citizens for Alternatives to a New Jail Iowans for Peace with Iraq Citizens for the Equity Statement Johnson County Democrats CIVIC Johnson County Green Party Community Restorative Justice Johnson County Heritage Trust Consortium of Eastern College Reps Johnson County Nurse Alliance Delta Sigma Theta Sorority, Johnson County Republican Central Iowa City-Cedar Rapids Chapter Committee District wide Parents Organization Johnson County Tobacco-free Coalition Dreamwell Theatre League of Women Voters of Johnson Electing Progressive Women County Environmental Advocates Legal Services of Iowa/Iowa Civil Rights Everett Counor Center Lutheran Summer Musical Fathers' Alliance for Initiative Miss Johnson County Scholarship Program and Resource Montessori School of Iowa City Foreign Language Coordination for English Moon Garden Acting Company in Schools Navigators Friends of the Animal Center Foundation Northside Neighborhood Association Gospel Explosion Ministry Office of Affirmative Action Graffiti Theatre Office of Congressman Jim Leach Hate Acts Rapid Response Team Overeaters Anonymous Heritage Agency Parents of Athletes International Assoc for Near-Death Studies Paws in the Park Committee International Society of Krishna People for Animal Liberation International Women's Day Committee Public Power Initiative Iowa City BiGroup Regina Science Club Iowa City Call to Action Safewalk Iowa City Chapter of the IA Assoc for the Service Employees International Union, Education of Young Children Local 199 Iowa City Community Theatre Sierra Club Iowa City Genealogy Small Business Development Center Iowa City Nurses Coalition Stepping Up 56 Groups Using ICPL Meeting Rooms FY2002 Tape-Beatles Toastmasters International Trailer Park Productions Transcendental Meditation Program UI Environmental Coalition UI Student UN UICM-Health Outreach United Way of Johnson County US Environmental Protection Agency Visifmg Nurse Association Volunteer Administrator's Network Youth Leadership Program Zeta Phi Beta Sorority ~ IOWA CITY PUBLIC LIBRARY FISCAL YEAR 2002 RECEIPTS AND EXPENDITURES BY FUND Opem6ng! RRqEnterpriseI Lost&I OpenI DirectI NLMI Gif~s&lDevO~ceI JailI TotallPercentI AV r~CCOUNT BudgetJContract~ FundlDamagedj AccesslStateAidI GrantlBequests! Salaries! FundI of IBEGINNINGBALANCE $01 $8,6~ $3,065 $19,721 $95,427 $196 $0 $34,435! -$14,382H $9,711 $156,85~ $7,50c~ $76,406 RECEIPTS TAX DOLLARS CITY $3,082,436 $0 $(} $(} $0 $(} $0 $0 $0 $(} $3,082,436 79.1% $14,738 $31,250 COUNTY $270,810 $0 $0 $0 $0 $0 $0 $0 $0 $3,671 $274,481 7.0% STATE/FEDERAL $0 $0 $(} $(} $37,397 $32,041 $9,281 $0 $0 $0 $78,719 2.0% FINES/FEES $165,985 $0 $(} $(} $0 $0 $0 $0 $0 $(} $165,985 4.3% SALES $4,243 $0 $11,701 $(} $0 $0 $0 $0 $0 $~ $15,944 0.4% $135 INTEREST $0 $292 $219 $1,262 $5,291 $292 $0 $1,709 $0 $406 $9,471 0.2% $64,; $4,646 GIFTS AND ENDOWMENT $0 $0 $(} $(} $0 $0 $0 $89,253 $112,244 $0 $201,497 5.2% MISC $0 $0 $(} $14,428 $0 $(} $0 $3,553 $0 $5 $17,986 0.5% $13,260 TRANSFERS IN $47,922 $0 $0 $6 $0 $0 $0 $0 $0 $0 $47,922 1.2% [TOTAL $3,571,396 $292' $11,92(} $15,69(} $42,68~ $32,333 $9,281 $94,515 $112,244! $4,082 $3,894,441 100.0% $15,383 $49,291 EXPENDITURES PERSONNEL $2,592,706 $320 $(~ $~ $29,246 $2,795 $3,231 $0 $97,789 $(~1 $2,726,089 70.9% COMMODITIES $83,847 $654 $554 $(} $0 $10,000 $324 $2,908 $0 $54 $98,341 2.6% SERVICES & CHARGES $381,047 $7,690 $7,958 $5,165 $0 $999 $150 $4,613 $0 $(} $407,622 10.6% CAPITAL OUTLAY BUILDING $0 $0 $(} $(} $0 $0 $0 $0 $0 $0 $0 0.0% FURN/EQUIP $68,820 $0 $0 $0 $0 $0 $7,569 $0 $0 $0 $76,389 2.0% $8,117 $19,761 LIBRARY MATERIALS $398,988 $0 $(} $(} $0 $10,225 $0 $77,962 $0 $3,636 $490,811 12.8% TRANSFERS OUT $45,988 $0 $(} $(} $0 ~ $0 $0 $0 $(} $45,988 1.2% ITOTAL $3,571,39( $8,66z $8,512 $5,165~ $29,2481 $24,019 $11,274 $85,48." $97,789~ $3,690 $3,845,240~ 100.0% $8,117 $19,761 IENDING BALANCE I $01 $3131 $6,4731 $30,24615108,8671 $8,5101-$1,993~ $43,467~ $73RS10,103~ $206,059~ 0.0%~ ~ $14,775~ $105,936~ Notes to FY2002 RECEIPTS & EXPENDITURES BY FUND ~ 1630.0 - Operating Budget - City tax dollars as receipts are computed by subtracting all other receipts from total expenditures. The balance equals tax dollars to support the library. The library levy is included. County tax dollars reflect the Count, s payment for service to rural residents. Transfers in funds come from cable TV franchise fee which supports some Library Channel related costs. 1638.1 - Regional Reference Office - Due to drop in use of this service, contract has been dropped and no income reported this year. The fund will be zeroed out in FY02. 1638.2 - Enterprise Fund - Most revenue except interest is from sale of print debit cards, photocopies, microfilm copies, electronic printing, copies of library- produced association file and newspaper index, and miscellaneous counter supplies. In recent years income from copying has decreased. 1638.3 - Lost & Damaged - Fees to the collection agency for retrieving long overdue fines and fees are paid from this account. 1638.4 - Open Access - This is a state program that reimburses reciprocal borrowing. Income is earned one year and spent the next. Ongoing staff expenses for .75 FTE are paid for from these funds and special projects approved by the Library Board. 1638.5 - Direct State Aid - State funds for direct state aid were first received in FY00. Funds are spent the year they are received. 1638.6 - NLM Grant - Federal funds received and spent as part of a National Library of Medicine grant for consumer health education efforts. 531t.1-8 - Gifts & Bequests - Miscellaneous gifts, income from a trust, and the Foundation's annual fund gift are deposited in these accounts, and allocated by the Board. 5311.9 - Development Office Salaries - Friends Foundation fund allocated to personnel expenses of the Development Office are deposited here. 5353.0 - Jail Fund - Money comes from the County. All purchases are for materials for the jail's library and for newspapers and magazines for each cell block. 5492.0 - AV Equipment Replacement Fund - Major expense this year was replacement of video editing equipment. 5496.0 - Computer Reserve Fund - This fund allows for replacement of outdated or damaged computers, peripherals or software to maintain the equipment required to provide library services. IOWA CITY PUBLIC LIBRARY EXPENDITURES FOR LIBRARY MATERIALS FIVE YEARS FY98-FY2002) FISCAL YEAR 1998 FISCAL YEAR 1999 FISCAL YEAR 2000 FISCAL YEAR 2001 FISCAL YEAR 2002 ~O~ SPENT I P'CENT SPENT I P'CENT SPENT I P'CENT SPENT I P'CENT SPENT I P'CENT ADULT PRINT i 9610 - Books 172,779 42.7% 171,807 40.9% 169,139 38.0% 191,270 41.3% 180,105 37.0% 9650 - St. Orders 37,635 9.3% 44,064 10.5% 41,024 9.2% 42,140 9.1% 51,217 10.5% 9660 - Serials 37,320 9.2% 42,829 10.2% 67,878 15.3% 45,618 9.8% 50,551 10.4% TOTAL 247,734 61.2% 258,700 61.6% 278,041 62.5% 279,028 60.2% 281,873 57.9% ;Adult Electronic Re~emnce 27,822 6.9% 34,300 8.2% 30~848 6.9% 17~324 3.7% 37,286 7.7% ADULT AUDIOVISUAL 9623 - Music CD's 14,873 3.7% 14,778 3.5% 13,658 3.1% 19,633 4.2% 15,811 3.2% 9622 - Fiction on Tape/CD 12,094 3.0% 13,088 3.1% 14,998 3.4% 14,215 3.1% 23,411 4.8% 9636 - Movies (Video/OVD) 11,793 2.9% 12,437 3.0% 11,879 2.7% 31,932 6.9% 19,505 4.0% 9635 - Art 3,874 1.0% 3,926 0.9% 4,243 1.0% 4,330 0.9% 4,499 0.9% 9642 - Multimedia 4,965 1.2% 4,470 1.1% 5,464 1.2% 6,187 1.3% 4,324 0.9% 9645 - Nonfiction Audio 3,708 0.9% 5,042 1.2% 4,491 1.0% 6,027 1.3% 6,876 1.4% 9644 - Non-Fic Video/DVD 12,107 3.0% 10,870 2.6% 13,040 2.9% 12,574 2.7% 17,195 3.5% TOTAL 63,414 15.7% 64,611 15.4% 67,773 15.2% 94,898 20.5% 91 ;621 18.8% tOTAL ADULT 338,970 83.7% 357~611 85.1% 376,662 84.7% 391,250 84.5% 410,780 84.3",/ =HILDREN'S PRINT 9610 - Books 51,367 12.7% 47,310 11.3% 51,120 11.5% 53,413 11.5% 51,867 10.6% 9650 & 9660 - St. Orders & Sedal 1,868 0.5% 2,602 0.6% 3,144 0.7% 9650 - Standing Orders 2,107 0.5% 2,783 0.6% 9660 - Serials 785 0.2% 623 0.2% TOTAL 53,235 13.1% 49,912 11.9% 54,264 12.2% 56,305 12.2% 55,473 11.4% Children's Electn)nic Reference 1,808 0.4% ,CHILDREN'S AUDIOVISUAL 12,884 3.2% 12,482 3.0% 13,662 3.1% ;~2.19/239 Music 2,295 0.5% 1,840 0.4% ~6229/469 Spoken Word 2,352 0.5% 2,999 0.6% /~o369 Video/DVD 4,616 1.0% 7,679 1.6% 96439/249 Toys & Book/Cassette 2,228 0.5"/ 2,194 0.5% ;)6459 Multimedia 4,239 0.9% 4,397 0.9% TOTAL 12,884 3.2% 12,482 3.0% 13,682 3.1% 15,730 3.4% 19,109 3.9% TOTAL CHILDREN'S 66~119 16.3% 62,394 14.9% 67,946 15.3% 72~035 15.5% 76,390 15.7% OPERATING BUDGET 340,592 84.1% 345,967 82.4% 351,283 79.0% 374,424 80.8% 398,988 81.9% ENDOWMENT and GIFTS* 50,358 12.4% 74,038 17.6% 88,672 19.9% 77,330 16.7% 77,962 16.0% Special Funds 14,139 3.5% 0.0% 4,653 , 1.0% 11,531 , 2.5% 10~225 ~' 2.1% GRAND TOTAL $405,089 100% $420~005 100% $444,608 t00% $463,285 100% $487,170 100% *General Endowment broken out FY97 and FY98, Combined starting FY99 ** Enrich Iowa 60 ICPL FRIENDS FOUNDATION FUNDRAISING SUMMARY 6! Total Total Total Cumlatlve 1983 -1993 1994-2001 2002 Total Annual Fund Cash $ 372,907 $ 617,258 $ 82,311 $ 1,072,476 Designated $ 17,672 $ $ 17,672 In-Kind $ 4,724 $ $ 4,724 ,SUBTOTAL ~,~$ ~2~278 , $ 6!7,258 ,. Memberships $ 106,607 $ $ 106,607 Green $ $ $ Humanities $ $ $ Capital Campaign Building Fund $ 98,681 $ 268,426 $ 387,107 Endowment $ 2,700 $ 38,175 $ 40,875 Gifts & Bequests C & B Designated $ 102,082 $ 281,261 $ 19,495 $ 402,838 G & B Undesignated $ 77,889 $ 49,649 $ 14,0o8 $ 141.546 G & B In*Kind $ 12,591 $ 37,298 $ 8,080 $ 87,969 sUBTOTAL : $ 93;i83 $ ~68;208 $ ~'1 353 [IGRAND TOTAL $ 598,961 $ 1,338,068 $ 380,126 $ 3,621,932 1) 1983-1988: ICPL Foundation and Fdends of the Library (FOL) co-exist as separate fund raising organizations un behalf of the Library 2) 1994-1997: FOL and Foundation merge into a single organization. 3) 1998-1999: Sustaining Fund changed to Annual Fund; annual gifts earmarked for collection development. The Book End used bookstore replaces periodic book sales. 4) 2000-2002: Friends Foundation launches $3.5 million capital and endowment campaign after the Library's $18,4 million expansion project gains voter approval. FY 02 Capital Campaign totals reach over $1.3 million. 62 ICPL LIBRARY INCOME FROM FUNDRAISING Total Total Cumlative 1983-1993 1994-2000 2001 2002 Total Friends Committee Annual Gifts $ 134,500 $ 106,500 $ 7,750 $ 2,500 $ 251,250 Support-Development Office $ 37,183 $ 20,500 $ 4,500 $ 5,500 $ 67,683 Foundation Annual Fund Book & Materials $ 65,000 $ 65,000 $ 130,000 Reaching New Heights $ 25,000 $ 13,927 $ 38,927 Endowment Income Unrestricted $ 196,970 $ 407,341 $ 82,250 $ 87,074 $ 773,635 Restricted $ 19,294 $ 44,816 $ $ $ 64,110 Support-Development Office $ 134,261 $ 627,451 $ 49,967 $ 26,316 $ 837,995 Gifts & Bequests G & B Designated $ 102,082 $ 303,728 $ 22,000 $ 19,495 $ 447,305 G & B Undesignated $ 77,889 $ 44,900 $ 4,633 $ 14,008 $ 141,430 G & B In-Kind $ 12,591 $ 32,419 $ 2,405 $ 8,080 $ 55,495 ILGRAND TOTAL $ 714,770 $1,587,655 $ 263,505 $ 241,899 $2,807,830 STAFF ROSTER - JULY 1, 2002 63 PERMANENT STAFF Administration Information Services *Susan Craig *Maeve Clark *Elizabeth Nichols Barbara Black Beth Daly Todd Brown Martha Lubaroff Jeanette Carter Susan Craig Children's Services *Debb Green Linda Dyer Shalar Brown Beth Fisher John Hiett Andrea Clinkenbeard Heidi Laudtzen Deborah Dunn Katherine Habley Kara Logsden Kathy Mitchell Nancy Holland Ardis Sillick Craig Johnson Elizabeth Nichols Maintenance *Edward Arensdorf Circulation Services Jonathan Beam *Heidi Lauritzen Terri Byers Lysa Moore Karen Corbin James Moxley Susan Craig Systems Support Beth Daly *Elizabeth Nichols Mary Estle-Smith *Hal Penick Rebecca Kessler Patrice Bartling Elizabeth Nichols Jay Beattie Mary O'Malley Barbara Black Larry Parks Greg Kovaciny Ron Prosser Diana Morris-Jarvis William Reese Romona Murrell Valeda Schnor Deb Wyjack Diane Sunshine Technical Services Community and Audiovisual Services *Barbara Black *Kara Logsden Andrea Clinkenbeard Sara Brown Karen Corbin Maureen Delaney Craig Johnson Beth Fisher Rebecca Kessler Charlie Koenigsaecker Diana Morfis-Jarvis Todd Leach Romona Murrell Dona Smith Lam/Parks Ardis Sillick Development Office Diane Sunshine *Barbara Curtin Gayle Warner Permanent Staff who Left Prior to July 1 Wendy Weidlein - 3 yrs. IIn Memory Larry Eckholt - 9 yrs. d. Jan. 18. 2002 *Administrative Staff NOTE: People who work in more than one Division or Department ara listed more than once. 64 HOURLY PAID STAFF (as of 71112002) This list includes current houdy paid employees and those who worked at the Library longer than 6 months during the past year. This is the cora of our 18.45 FTE hourly paid staff. Julia Blair 10 1/4 years Bonnie Larsen-Dooley 6 1/2 years Alyssa Bowman 1 1/2 years Steve Marsden 19 1/2 years Denise Britigan 9 mos Dan McCulley 9 mos * Natalie Brown 2 3/4 years Philip Miller I 3/4 years Cathryn Carmody 9 mos Catherine Moore 5 years Laura Crossley 6 mos David Moore I year Lisa Devine 2 years James O'Gorman 2 years Michelle Dralle 13 years Sarah Osako 9 mos Melody Dworak 1year Jill Oulman 9 mos Elena Erokhina 9 mos Benjamin Partridge 2 1/2 years Erica Fering 3 3/4 years Irane Patil 15 1/4 years * Laure Fredenburg 2 1/2 years * Joshua Pearson 9 mos * Amanda Friesenborg 1 1/4 years Jack (John) Pepple 9 years John Gaffney 2 3/4 years * Amy Poague 2 years Steven Garner 9 mos * Nicholas Poen I 3/4 years * Gretchen Gentsch 6 mos John Richards I year Christopher Gerken 2 1/4 years Areli Jamal River 6 3/4 years * Sara Glenn 3 1/4 years * Jennifer Robbins 9 mos Matthew Goolsby 1 1/4 years * Liz Rolfsmeier 3 1/2 years * Therese Graen 1 1/4 years Christine Rumsey 9 mos Archie Greene 10 3/4 years * Jeff Shannon 3 3/4 years * Ryan Greenlaw 3 years Candice Smith I year Boris Gragoric 1 1/4 years Natalie Taylor (nee Benton) 2 years Kathleen Henderson 17 1/2 years Beth Thenhaus I 3/4 ~ears Katherine (Kate) Hess 1 3/4 years Vanessa Vallejos I 1/2 ~ears Carla Holtz 9 mos Victoria Vallejos 3 3/4 ~ears * Wole Ire 1 year * Monica Vernon 2 1/4 ~ears Barbara Jordan 3 1/4 years Christine Walters 10 3/4 fears Dustin Kelly 1 1/2 years Arron Wings 1 3/4 ~ears * Philip Kirk 6 mos Deanne Wortman 21 1/4 fears Nilsa Knievel 2 years * Not on current payroll 65 FY02 Staff Continuing Education Date Name of Workshop Name of Staff 12-Jal~01 Govcmmcut Documcnts .................................Clark M, Cartc; 28-Jul~01 Outstanding Rcccptionist ................................ Daly B 2-Aug-01 3M RFID Demonstration ................................ Lauritzen H 8-Aug-01 NN/LM GMR Consumer Health ..................... Logsden K 24-Aug-01 ECS Product Demo ......................................... CAVS Dept, Children's Dept 13-Sep-01 Fundraising Training ....................................... Craig S 13-Sep-01 State Librmy Town Meeting ...........................Green D 9-Sept-01 ECS Video Expo 2001 .................................... Fisher B, Leach T 5-Oct-01 First Impressions Last; Circulation Conf ........ Lauritzen H 5-Oct-01 Novell Training ............................................... Beatfie J, Kovaciny G, Penick H 10-Oct-01 ILA .................................................................. Clark M, Clinkenbeard A, Craig S, Dyer L, Latuitzen H, Logsden K, Nichols L 12-Oct-01 LITA National Forum ..................................... Penick H 12-Oct-01 Netware 6.0 ..................................................... Beattie J 19-Oct-01 Novell Training ............................................... Beattie J, Kovaciny G, Penick H 24-Oct-01 Community Reading Month Booktalk ............ Black B, Logsden K, Morris-Jarvis D, Sunshine D 31-Oct-01 Community Reading Month Booktalk ............ Clinkenbeard A, Logsdeu K, Morris-Jarvis D, Sunshine D 31-Oct-01 III Users Group, Iowa ..................................... Black B, Kessler IL Murrell R 1-Nov-01 Preventing Harassment in the Workplace ....... All Permanent Staff 3-Nov-01 Festival of Books ............................................ Green D, Holland N, Johnson C, Nichols L 6-Nov-01 McLeod/Telrad System ................................... Beattie J, Lauritzen H, LubaroffM 7-Nov-01 Community Reading Month Booktalk ............ Chnkenbeard A, Corbin K, Green D, Habley K, Logsden K, Moms-Jarvis D, Sunshine D 9-Nov-01 ILA Planning Retreat ...................................... Nichols L 15-Nov-01 NLM Grant: Health Program StaffTraining...Logsden K 24-Nov-01 Community Reading Month Booktalk ............ Green D, Logsden K 30-Nov-01 1LAF Meeting ................................................. Clark M 4-Dec-01 Building Budgeting Skills ............................... Eckholt L 5-Dec-01 3M RFID Demonstration ................................ Black B, Craig S, Lauritzen H, Nichols L 1 l-Dec-01 Volunteer Management Training .................... Byers T, Eckholt L, Warner G 17-Jan-02 Cataloging Sound Recordings ......................... Clinkenbeard A, Morris-Jarvis D, Sillick A 66FY2002 ICPL Continuing Education, page 2 4-Feb-02 Supervisor Workshop ...................................... Arensdorf E, Black B, Clark M, Craig S, Curtin B, Delaney M, Earle-Smith M, Green D, Hic~ J, Kovaciny G, Lauritzen H, Logsden K, LubaroffM, Morris-Jarvis D, Nichols L, Penick H, Warner G 6-Feb-02 PDA Training - Sync or Swim ........................ Logsden K 7-Feb-02 VITA Co-Chair Training ................................ Clark M 7-Feb-02 Library Directors ............................................. Craig S 8-Feb-02 Teleconference - ALA Virtual Reference ....... Clark M, Fisher B, Logsden K 9-Feb-02 Books Have It, and So Do We ........................ Green D 20-Feb-02 New Children's Books talk .............................. Habley K 20-Feb-02 New Children's & Young Adult Literature ....Habley K, Logsden K 21-Feb-02 Teleconf - Internet Filtering Shootout ............ Johnson C, Logsden K, Nichols L 1-Mar-02 Compaq Training Seminar .............................Beettie J 6-Mar-02 lUG Iowa - Circulation Meeting ..................... Black B, Byers T, Estle-Smith M, Lauritzcn, Lubaroff M, Nichols L 9-Mar-02 Books Have It - So Do We ............................. Green D 1 l-Mar-02 PLA Conferunee ............................................. Habley K, Hiett J, Logsden K 12-Mar-02 Conference un Volunteering ........................... Wamar G 13-Mar-02 PLA Conference ............................................. Black B, Habley K, Hiett J 15-Mar-02 Conference on Volunteering ........................... Warner G 22-Mar-02 ILA .................................................................. Clark M 3-Apr-02 Account Packages Seminar ............................. Warner G 1 l-Apr-02 Pharos Web Cast ............................................. Beattie J, Kovaciny G, Nichols L 18-Apr-02 AEA Author Conference ................................. Brown Sh, Dram D, Green D, Habley K 18-Apr-02 Westgate Lecture - Patrick Jones talk ............. Brown Sh, Dunn D, Green D, Habley K 19-Apr-02 Teleconference - ALA Virtual Reference ....... Nichols L 27-Apr-02 IUG Aunual Conference ................................. Black B, Nichols L, Penick H l-May-02 Access 2000 Training ..................................... Beattie J 1-May-02 CEC Network Info Day .................................. Kovaciny G 13-May-02 Supervisor Workshop ..................................... Axensdorf E, Black B, Clark M, Craig C, Curtin B, Estle-Smith M, Green D, Kovaciny G, Lauritzen H, Logsden K, Mords-Jarvis D, Nichols L, Penick H, Warner G 15-May-02 Community Leadership Program .................... Nichols L 21-May-02 OCLC Update ................................................. Black B, Clinkenbeard A, Johnson C, Mords-Jarvis D, Sillick A, Sunshine D 24-May-02 OCLC Conference ..........................................Black B, Clark M 3-Jun-02 III Users Group, Iowa ..................................... Penick H 7-Jun-02 EBSCO Host Training .................................... Brown Sh, Brown T, Clark M, Dyer L, Patil I, Smith C 14-Jun-02 ALA ................................................................ Craig S, Nichols S 14-Jun-02 IUG/ALA Meeting .......................................... Nichols L 26-Jun-02 Microsoft Licensing Videocast/Powerpoint....Kovaciny G STATE LIBRARY OF IOWA 67 2002 PUBLIC LIBRARY GENERAL INFORMATION SURVEY (July 1. 2001-June 30. 2002) Information in this section will be used to identil): the library' and to ensure that the data reported for the librao' is listed correctly in the 1[gwa Public Librarx Statistics. Emer data in boxes with double liees. 1. city Iowa,City ] 2. County John'son '-' I 3. Library. Service AreaNote: Use two-character abbreviation only ~ ' I 4. ActualNameofLibrm-y Iowa City Public Library I m 5. Library Director/Adminlstratur Susan Oral q ) m Line 3 LIBRARY SERVICE AREA. Use the two-character abbreviation only. Usc thc abbreviation for your LSA. CE=Central, EC=East Central. NC=North Central. NE=Northeast. NW=Northwest: SE-Southeast. SW=Southwest. If you are not sure in which LSA you are located, please call the State Library (1-800-24844831 for help. Line 4 ACTUAL NAME OF LIBRARY. Put the name of your library (for example: Carnegie-Stout Public Library). Line 5 LIBRARY DIRECTOR/ADMINISTRATOR. This is the name of the person hired to be responsible for operating the library. INCLUDE UNFILLED POSITIONS IF A SEARCH IS CURRENTLY UNDERWAY. INCLUDE ALL EMPLOYEES PAID BY THE LIBRARY. Positions by Number and FTE I II 6. Paid Librarians Paid Librarians FTE I II 1~.. 75 8. Ail Other Paid Staff All Other Paid Staff FPE I I . 4~;. 37 10. (Electrottic survey Olt~¥) Lines 6-9 FULL-TIME EQUIVALENT EMPLOYEES. Report figures as of the last day of the fiscal year. To ensure comparable data, 40 hours per week has been set as the measure of full-time employment for this survey. To compute full-time equivalents (la'rE) of employees in any category, take the number of hours worked per week by all employees in that category and divide it by 40. When figuring the Full-Time Equivalems (Fl'E), carry your figure to two decimal places, but no more than two. Examples: ABC Library has 2 librarians and 1 clerical employee. One librarian works 20 hours per week, the other works 6. Examples of Lines 6-9 would look like this: Line 6-7 PAID LIBRARIANS. 2 00,,6,5 The 00.65 was the result of dividing 26 total hours by 40. Persons with the title of librarian do paid work that usually requires professional training and skill in the theoretical or scientific aspects of library work, or both, as distinct from its mechanical or clerical aspect. Staff members are considered librarians if they do professional library work such as administration, reference, cataloging, or selection. Line 8-9 ALL OTHER PAID STAFF. 1 00.13 The 00.13 was arrived at by dividing 5 hours by 40. This includes all other FTE employees paid from the reporting unit budget, including plant operations, security, and maintenance staff, For example, a clerical worker who works 5 hours per week is .13 FrE. Form No. 259-2081 Rev 5/02 Public Library General Information Survey I 68 Levels of Education Total FTE 11.Masters of Libr,~.' Science ~4.75 12.Other College Degree (2 or 4 year) (exclude #11) 15.20 13.High School Graduate (exclude #11 and #12) 28. ~J0 Line 11-13 LEVELS OF EDUCATION Use the directloas above (6-9) to compute full-time equivalents (FTE) for each level of education. FIE is reported only at the hi,lest level of education completed and not included again lbr the other levels completed. Volunteers II 14. Number of Volumeem ~ 31.}2 15. Annua Tota NumberofHoursWorkedbyVounteers ~9)37~) Line 14 NUMBER OF VOLUNTEERS. Report unpaid library workers. Do not include Green Thumb employees or employees paid by another agency. 16. Education Level Achieved by Director (cheek onel __ Ma~!ers in Libra~ Science X Two-year college degree Other Masters Degree Some college Bachelors in Library Science High School Gradame (or equivalent) Other Bachelors Degree Did not graduate from High School Certification 17. ls the library director cc~fied by the State Library? (Y or N) ** ¥ 18. Number of other staff members certified? 17 Show all sources of funds for 2001-02. REPORT ALL INCOME AS WHOLE DOLLARS ONLY; OMIT CENTS. If your library does not have an item in its budget or if the information is not available, enter NA. Include any funds carried over from the previous year. Enter each source of income on only one line, e.g. if fines and/or fees are included in Line 19, enter "0" in Line 34. For each line, enter tile amount of #tcome received and the amount actually e.wended ~for operating income, see e. xplanation for Line 37~ll). Form No. 259:2081 Rev 5K12 Public Library General Information Survey 2 69 Total Governmental Income Acutally Eapended as Received Operatbtg lltcome City Appropriation 192. 3,082,436 19b. 4,082,436 Special City Appropriation lbr Capital Outlay 202. 3,88'], 855 20b. 3,8~7,8fi5 County Appropriation. Enter Name of County 212. Johnson 2lb. Johnson County Appropriation. Enter Amount ($) 222. 270,8~.0 22b. 270 ~ 810 County Appropriation. Enter Name of Other County 232. 23b. Other County Appropriation. Enter Amount ($) 242. 24b. Federal Assist,'mce 252. 9,281 25h. Il, 274 Direct Stale Aid. Access Plus. Open Access 262. 56 t 944 26b. 43 ~ 042 -- Libra~3' It~'astrucntre 272. 12,494 27b. 10 ~ 225 State of Iowa Revenues 28a. 28h. Income from Other Contracting Cities 29a. 29b. Other Governmental Revenue 302. 3,671 30b. 3,5g0 Line 19. 21-24 LOCAL GOVERNMENT SOURCES. Ali tax and non-tax receipts allocated by the city (Line 19) or county (Line 21-24) of the public library, and available for expenditure by the public library. Do NOT include here the value of any contributed or in*kind services and the value of any gifts and donations, frees or fees. In-kind is the provision of services by another agency in place of some cash supporL such as a situation in which the city pays the electricity for the library, but not out of the libraxy budget. Line 20 CAPITAL OIYFLAY. All income from the city budgeted for fixed assets or additions to fixed assets, except for the pnrcha~e of libra~ equipment. Include income budgeted for sites, buildings, additions to buildings and furnishings. Line 21-24 COUNTY APPROPRIATION. List the county from which you receive the majority of funding on Line 21-24, with the name of the county (2la. 2lb) and the amount received (22a. 22b). List the county from which you receive other funding on IAne 23-24, with the name of the county (23a, 23b) and the amount received (24a. 24b). If funding is received from more than 2 counties, list additional counties and amounts on a separate attachment. Line 25 FEDERAL ASSISTANCF~ All revenue received from Federal sources. Line 26 DIRECT STATE AID, OPEN ACCESS and ACCESS PLUS. Include payments received for participation in the Direct State Aid, Open Access and Access Plus prograrns. Line 27 LIBRARY INFRASTRUCTURE, Include payment received from Libra~? btfi.astrucmre. Line 28 STATE OF IOWA REVENUES. Include any state ftmds other than Open Access, Access Plus, or Enrich Iowa. L'me 29 INCOME FROM OTHER CONTRACTING CI'I'II~S, Include all funds from contracts for service with other cities, not including your own. Line 30 OTHER GOVERNMENTAL REVENUES. All funding, for services rendered, from governmental sources other than those listed in lines 19-29. Form No. 259-2081 Rev 5/O2 Public Library General Information Survey 3 70 Total Non-Governmental Income Actually Expended as Received Operating Income Other Grants tTotall 3 la. 31 b. List Grants Individually. by Title and Amount 32. Endowments and Gifts 33a. 206 ~ 759 33b. 183,272 Fines and/or Fees 34a. 165 ~ 985 34b. 165 t 985 Other Income 35a. 86,061 35b. 74, §06 I Line 31 OTHER GRANTS (Total). The total revenue from non-governmental grants. A gram is a sum of money given a~s financial assistance and intended to foster research or innovative projecls. Line 32 LIST GRANTS. List each grant received and the amount of the grant. Line 33 ENDOWMENTS AND GII~S. Report all gifts and donations of money from ail sources, other than grants (Line 31). Include interest on gifts of money. Do NOT include the value of gifts and donations of books or other library materials and equipment. Line 34 FINES AND FEES. Report all income from overdue Fmcs. non-resident fees, photocopy fees, equipment rental, etc. Ume 35 OTHER INCOME. Reporl all income other than that given in Lines 31-34. Do NOT include the value of any contributed service or the value of "in-kind" gifts and donations. Line 36 BALANCE IN SAVINGS OR TRUST ACCOUNTS. Report the balance held at the end of the year. Interest on these accounts should be included in Line 33. Operating Income 37. Local Government Operating Income (#19b.22b.24b,29b,30b) si:em for operating 3 13{50 t t52~5 38. State Govermnent Operating Income (#26b,27b,28b) spent for operating costs 53,267 39. Federal Government Operating Income (#25b) spent for operating costs 11 , 27/[ 40. Non-Governmental Operating Income (#3lb, 33b-35b) spent for operating costs 360,531 41. Total Operating Income (#37-40) spent for operating costs 3. 785. 698 Line 37-41 OPERATING INCOME. Operating income is 2001-02 income which was used to operate the library in 2001-02. Report only income used for operating expenditures. If the library received $30,000 in income from all sources but only spent $25.000 for standard operating expenditures, the operating income would be $25,000, Include federal, state, or other grants which were used for operating expenditures. Do not include: Income for major capital expenditures: contributions to endowments unspent in fiscal year 2002; income passed through to another agency: income such as gift funds or city income placed in a Trust and Agency account: or any funds unspent in the previous fiscal year. Form No. 259-2081 Rev 5/02 Public Library General Information Survey 4 71 Line 37 OPERATING INCOME FROM LOCAL GOVERNMENT. Report tax and nontax receipts allocated by the community, district. or county of the public library, and available for expenditure by the public library. Do not include here the value of any contributed or in-kind services and the value of any gifts and donations, fines, or t~es. Calculate operating income as follows: Iai) Calculate thc amount of city appropriation (Line 19b) which is operating income : (a_.2) Calculate the amount of county appropriation (Line 22b.24b) which is operating income : la3) Calculate the amount ni' other govemmem revenue ILine 29b.30b) which is operating income. : eAdd al. a2 and a3 to find thc total operating income from local government . Enter on Line 37. Line 38 OPERATING INCOME FROM STATE GOYERNMENT~ Report funds distributed to public libraries by state government for expenditure by the public libraries. 'Il'ds includes FY 2002 funds from Di~ct Stale Aid. Open Access and Access Plus in Line 26b. Library,' Infrastructure funding in Line 27b. and other state funding in Line 28b. Do not include federal monies distributed by the state. Calculate the amount ol income from state government which was used as operating income. Line 39 OPERATING INCOME FROM THE FEDERAL GOVERNMENT. Report federal governmem funds distributed to public l]hruries. including LSTA monies distributed by the states. Calculate the amount of income from the federal government (Line 25b) which was used Inr operating expenses. Do not count funds which were received as income but not completely expended during the fiscal year. Line 40 OPERATING INCOME FROM NON-GOVERNMENTAL INCOME. Report operating income other than that reported in Lines 37 throu~ 39. Include. for example, gifts and donations, interest, library fines, and t~es for service used for operating expenditures in FY 2002. (This amount is the total of income from Line 3lb. Iotber grantsh Line 33b, (endowments and gifts), Line .34b, (Fmcs and tbes), and Line 35b, (other income) spent in the current year. Do not include the value of any contributed services or the value of "in-kind" gifts and donations. Line 41 TOTAL OPERATING INCOME. Sum of Lines 37 through 40, Total operating income should be in the range of 75-125% of total operating expenditures (Line 62). All expenditures including .va'ants and cooperative awangements. If your library does not have an item in the budget. (e.g. utilities, benefits. etc.), or if an item is not available or not applicable, enter NA. Round all numbers to the nearest whole dollar, Standard Operating Expenditures 42. Salaries and Wages (befure dedoctions) 43. Employee Benefits if Paid by Library (Insurance, Social Security. retirement, etc.) 536, 44. (Electronic survey only) 45. Employee Benefits if Paid hy City/County 46, Print Materials (excluding serial subscriptions and microlbrms but including paperbacks) 47. Serial subscriptions (All formats including microfiche or microfilm) § ! , 374 48. Microforms (except serial subscriptions) 49. Video Recordings (All formats) I nc 1 udes D~/D 44,379 50. Audio Recordings (All formats) §0,937 .. 51. Films (All formats) 52. Computer Software Form No. 259-2081 Rev 5/02 Public Library General Inlbrmation Survey 72 53. Library Materials in Electroalc Format (Enter # of electronic materials in #172l '~a flOR 54. Electronic Access IEnterYin #171 if >0} 55. Other Materials 6,698 56. (Electro.lc .n.'vey only) 57. Plant Operation ff Paid by Library (Phone. heat. lights, cooling} 58. Value of Plant Operation if Paid by City/County 59. Equipment 60. All Other Operating Expenditures 391,188 61. (Electronic St.Tey only) 62. Total of All Operating Expenditures (//42460 excluding ~5 and #58) :3 ;'845,240 Capital Outlay 63. ] Capital Outlay Inr Sites, Buildings, Remodeling of Old Buildings To ensure accurate reporting, consult your business officer or city clerk regarding this section. Report only such monies expended during the 2002 fiscal year. regardless of when the monies may have been received from Federal, State. local or other sources. REPORT ALL EXPENDITURES AS WHOLE DOLLARS ONLY. OMIT CENTS. If your library does not have an item in your budget or the information is not available, enter NA. Line 42 SALA~II~g AND WAGES. This amount should be the salaries and wages for all library staff for the fiscal year. Include salaries and wages before deductions, but exclude "employee benefits." Line43,45 EMPLOYEE (Fringe} BENEFITS. The benefits outside of salaries and wages paid and accruing to employees regardless of whether the benefits or equivalent cash options ave available to all employees. Include amounts spent by the reporting unit for direct, paid employee benefits including Social Security, retirement, medical insurance, lite insurance, guaranteed disability income protection, unemployment compensation, workmen's compensation, tuition, and housing benefits. Employee benefits paid out of the public library budget should be reported on Line 43. The actual amount of employee benefits paid by the city/county is reported in Line 45. Line 46 PRINT MATERIALS. Materials consisting primarily of words and usually produced by making an impression with ink on paper. Included in this category are materials that do not requin~ magnification: books (Line 64), bound periodicals, paperback books, government documents, braille materials, ephemeral print materials, and the like. L'me 47 SERIAL (Periodical) SUBSCRIPTIONS. Include here the cost of serial subscriptions, which are publications issued in successive parts, usually at regular intervals, and as a nde, intended to be continued indefinitely. Serials include periodicals, magazines, newspapers, annuals (reports, yearbooks, etc.), proceedings, and transactions of societies. L'me48 MICROFORMS. Include here the expenditures for microforms, which are photographic reproductions of textual, tabular, or graphic materials reduced in size so that they can normally be used only with magnification. The two main types of microforms are microrepr, oductions on transparent material, including roll microfilm, aperture cards, microfiche and ultrafiche, and reproductions on opaque material. Line 49-51 See definitions for Video Materials (Line 88), Audio Materials (Line 80), Film (Line 84) Line 52 COMPLrrER SOFfWARE. Enter expenditures for computer software, which includes procedures and associated documentation that instruct the computer to perform certain types of tasks, in contrast to the physical components or devices of a computer (hardware) (for example, WordPerfect, Paradox, Lotus 123, Pagemaker, etc.) Line 53 OPERATING EXPENDITURES FOR LIBRARY MATERIALS IN ELECTRONIC FORMAT. For the most part, expenditures Form No. 259-2081 Rev 5/02 Public Library General Information Survey 73 should be for CD-ROMs. disks, or tapes. In some cases where a computer was included as part of the package (InfoTrac. example), the cost of the entire product should be included. Estimates are acceptable for this question, and are actually encouraged. Don t include expenditures for the t?pos of items in Line 54. Report operating expenditures for materials considered part of the collection, whether purchased or leased, such as CD-ROMs. magnetic tapes, and magnetic discs, that are designed to be processed by a computer or similar machine. Examples are U.S. Census data tapes, locally-mounted databases, serials, and reference tools, htcinde operating expenditures for equipment when the cost is inseparably bundled into the price of the information service product. Exclude operating expenditures Ibr library system software and microcomputer software used only by the library staff. Don t include items that were reported as Capital Outlay. Line 63. Line 54. OPERATING EXPENDITURES FOR ELECTRONIC ACCESS. Report only operating expenditures, not capital expenditures for new computer systems. Don t include items reported in Line 53. Report all operating expenditures from the library budget associated with access to electronic materials and services. Include computer hardware and software used to support library operations, whether purchased or leased, mainframe and microcomputer. Include expenditures for maintenance. Incinde expenditures for equipment used to mn information service products when that expenditure can be separated fi.om the price of the product, Report expenditures for services provided by national, regional and local bibliographic utilities, networks, consortia and commercial services. Report all lees and usage costs associated with such services as OCLC FlrstSearch or electronic document delivery. Include miscellaneous items such as phone lines, computer paper, and other supplies, lnchlde l~tternet sera'ice and telecommunications. Line 55 OTHER MATERIAL. Include all expenditures for materials not reported on lines 46-54. such as puzzles, art prints, vertical file subject heading (not individual items), filmstrips, etc. Line 57-58 PLANT OPERATION AND MAINTENANCE, Operation of Plant consists of the housekeeping activities concerned with keeping the physical plant open and ready for use. It includes rent (if applicable), cleaning, disinfecting, heating, lighting. corramunicatinns, power, moving Inmiture, handling supplies, caring for grounds, and other such housekeeping activities as axe repeated somewhat regularly on a dally, weekly, monthly, or seasonal basis. Include minor repairs (e.g. broken windows). Do not include here a~D' items reported in Line 54. Line 58 VALUE OF PLANT OPERATION. If the library does not pay all of the costs associated with operating and maintaining the library, report the actual amount paid by the city (e.g. city pays for heat. light) on line 58: it' the library budget includes money for telephone, rent, cleaning, etc., report on line 57. Line 59 EQUIPMENT. Include expenditures for all library equipment purchased during the 2002 fiscal year. Includes microform equipment, audiovisual equipment computer workstations, and computer-related equipment Line 60 ALL OTHER OPERATING EXPENDITURES. Include all expenditures other than those given in lines 42-59. Line 63 CAPITAL OUTLAY. Include funds for the acquisition of or additions to fixed assets such as building sites, new buildings and building additions, new equipment (including major computer installations), initial book stock, furnishings for new or expanded buildings, and new vehicles. This excludes replacemem and repair of existing furnishings and equipmem, regular purchase of library materials, and investments for capital appreciation. A NUMBER l~llell~ AT START OF YEAR - The number of volumes and/or the numar of titles owned by the library at the start of the fiscal year (July 1, 2001). B NUMBER ADDED DURING FISCAL YEAR ~ The number of volumes and/or titles added to the collection during the fiscal year whether through pumhase or donation. C WlTItDRAWN DURING FISCAL YEAR - The number of volumes and/or titles "weeded" or lost during the fiscal year. Form No. 259~2081 Rev 5/~2 Public Library General Information Survey 7 74 Line 64 VOLI.~IES. For reporting purposes, a volume is a physical unit of any printed, typewritten, handwritten, mimeographed, or processed work. contained in one binding or portfolio, hardbound or paperbound, which has been cataloged, classified, and/or otherwise made ready for use. Include estimate of unprocessed paperbacks. A B C Use Fiscal Year Beginning Held at Start # Added # Withdrawn Held at End of July 1. 2001 of Year During During Year Year** Year** (Optional) Books and Serials (Number of volumes) 64. 192,922 65. 21,035 66. 31,368 67. 182,589 Government Documents (lf not already counted in #64. number of volumes) 68. 69. 70. 71. Currant Serial/Periodical Subscriptions (Include periodicals and newspapers in 601 14 134 481 any format, number of titles) 72. 73. 74. 75. Books in Microfilm Format (Report number of titles: exclude serials and duplicate copies) 76. 77. 78. 79. Audio Materials (Number of volumes) 80. 20,801 81. 1,766 82. 1,995 83. 20,571 Films tNumber of volumes) 84. 85. 86. 87. Video Materials (Number of 16,984 volumes) 88. 16,482 89. 2,956 90. 2,454 91. Computer Application Software (Number of volumes) 92. 93. 94. 95. Other Library Materials (# of 1,912 433 462 1,883 volumes) 96. 97. 98. 99. Total Materials (optional)* * 100. ~.,~.~ 101. 17.204 1o2. 137.a13 103- ~..~09 Ume 64 BOOKS AND SERIALS. Books are nonperiodical printed publications bound in hard or soft covers, or in loose-leaf format. Serials are publications issued in successive parts, usually at regular intervals, and os a role, intended to he continued indefinitely. Serials include periodicals (magazines), newspapers, annuals (reports, yearbooks, etc.) memoirs, proceedings, and transactions of societies. Include books, bound periodicals and newspapers, government documents, and paperbacks. Exclude microforms and pamphlets. Except for the current volume, count unbound serials as vohtmes when the library has at least half of the issues in a publisher's volume. Line 68 GOVERNMENT DOCUMENT. Any publication in book, serial, or other form of library material that is published by a government agency, e.g.. the publications of federal, state, local, and foreign governments and of intergovernmental organizations to which governments belong and appoint representatives, such as the United Nations, Organization of American States, and the Erie Basic Commission. Do not include numnhlets. L'me 72 CURRENT SERIALS/PERIODICAL SUBSCRIPTIONS. This refers to the arrangements by which, in return for a sum paid in advance, periodicals, newspapers, or other serials are provided for a specified number of issues. Count subscriptions purchased Form No. 259-2081 Rev 5/02 Public Library General Information Survey 75 from the library s budget and those donated to the library as gifts. Count tides, including duplicates, not individual issues. Include the total number of subscriptions for all outlets (branches and bookmobiles}. 1.3ne72.76 IIILES. For reporting purposes, a title is a publication which forms a separate bibliographic ,,,,'hole. whether issued in one or several voiffmes, reels, discs, slides, or parts. See Line 48 for a defmhion of Miffrofilrm Line 80 AL~)IO MATERIAL. A generic term for material on which sounds (only) are stored (recorded) and that can be reproduced Iplayed back) mechanically or electronically, or both. Tiffs includes records, andiocassettes, audiocartridges, nut{od{scs. audioreels, talking books, and other sound recordings. Items which are packaged together as a unit (e.g., 10 audio tapes, 3 video tapes, 4 compact disks) and are generally checked out as a unit, should be counted as one physical unit. Line 84 FILM. The term film is used interchangeabty with "motion picture" which is a length of film. with or without recorded sound. bearing a sequence of still images that create the illusion of movement when projected in rapid succession (usually 18 to 24 frames per second). Motion pictures are produced in a variety of formats (cartridge. cassette, loop. and reel). Motion picture sizes may be 8mm. super 8mm. 16mm. 35mm. 55mm or 70 mm. Count filmstrips under Other (Line 96). Line 88 VIDEO MATERIAL. These axe materials on which pictures are recorded, with or without sound. Electmiffc playback reproduces pictures, with or without sound, using a television receiver or moifftor. Items which are packaged together as a unit (e.g., 10 audio tapes, 3 video tapes, 4 compact disks) and are generally checked out as a unit, should be counted as one physical unit. Line 92 COMPUTER APPLICATION SOFTWARE. Includes procedures and associated documentation that instruct the computer to perlbrm certain types of tasks, in contrast to the physical components or devices of a computer (hardw~el (for example. Word, Access. Excel, etc.) Items which are packaged together as a unit (e.g., 10 audio tapes, 3 video tapes, 4 compact disks) and are generally checked out as a unit, should be counted as one physical unit. L/me96 OTHER. Include all materials not already reported, such as CD--ROM based information products (for example, elecWonic encyclopedias on CD-ROM), puzzles, art prints, vertical file subject heading (not individual items), filmstrips, etc. Circulation Transactions 104. Adult Books 468,972 105. Children s Books 265.737 106. F'dms 107. Video Recordings 343,193 108. Audio Recordings 192, fi25 109. Pedodicals 13,017 110. All Other Items - 15,094 111. Total Circulation** 1~298~538 112. Circulation to Reciprocal Borrowers 174,000 113. Circulation to Your Own City 998 ~ 15 5 114. Circulation to Contracting Cities 11Sa. Circulation to the Rural Population of Your Own County 1 0 1., 11~} Form No. 259-2081 Rev 5/02 Public Libra~ry General Information Survey 9 76 lnterlibra~' Loan 116. Received from other libraries 1 ~ 068 117. Provided to other libraries Registration 118. Registration As of July 1. 2001 63. 672 119. Number of Registered Borrowers Added 7 ~ $50 120. Number of Registered Borrowers Withdrawn '7 ~ 106 121. Current Total Registration 64[ ~ 116 122. Year Registration Files Were Last Weeded 2 ~ 002 Materials Use/Attendance 123. In-Library Materials Use Annually (not less than 1) J., 08i ,419 124. LibraO' Visits (not less than 1)** 599 t 954 Linc 104--115 CIRCULATION TRANSACTION. The total annual circulation of all library materials of all types, including renewals. Note: Count all materials in all formats that axe charged out for use outside' the library. Count interiibrary loan transactions only for items borrowed and checked out to customers. Do not include items checked out to another library. ~Do not use circulation multipliers. For example, if a film is checked out and shown to 30 people, count I nlreulation, not 30. Do not report "automatic renewals" as circulation.) Items which are packaged together as a unit (e.g., 10 audio tapes, 3 ffdeo tapes, 4 compact disks) and are generally checked out as a unit, should be counted as ~ne physical unit. Report annual totals. Line 105 CIRCULATION OF CHILDREN'S BOOKS. Children's books are those which are intended for use by persons age 14 and under regardless of the age of the person who checks out the book. Line 112 REC'~ROCAL BORROWER. A nonresident borrower with a valid library card t¥om another library. Include only circalabons to Iowa library patrons. Do not include circulations to patrons served by contracts with cities or counties. This is an annual total, but it may be based on a sample period survey. For a 1 week sample, multiply the sample period total by 52. (Reciprocal borrowers axe those who would qualify as Open Access participants, even if their library is not an Open Access participant.) Line 113 CITY CIRCULATION. This is circulation of all types of materials to those who actually live within the city limits of the city your library was established by ordinance to serve. Do not count here circulation to raral residents who have a library card from your city library. Line l15a RURAL CIRCULATION. This is circulation of all types of materials to persons who are rural residents of your county. Also include those who have a valid card from another city but who actually live in the unincorporated area of the county. Line 116,117 INTERLIBRARY LOAN. A transaction in which library material, or a copy of the material, is made available by one library to another upon request. It includes both lending and borrowing. The libraries involved in interlibrary loan are no~t under the same administration. Include items loaned to or borrowed from the State Library or the LSA, including A/V. Report annual totals. Line 118 REGISTRATION. Report the total number of people holding valid library cards as of July 1, 2001. (If your library does not now have an accurate method of counting registration, for purposes of consistency the State Library recommends using a 3 year registration period. Multiply the total number of patrons registered during the last fiscal year (2001-02) by 3 to get your estimated total number of library registrations.) Form No. 259-2081 Rev 5/02 Public Library General Information Survey lO Line 119.120 REGISTERED BORROWERS. Report the total number of registered borrowers added and withdrawn in FY 2002. 77 Line 123 LIBR..~RY ~vIA'Ile.RIALS USE. Report the total number of materials used in the library, but not checked out. This includes reference books, periodicals and all other library, materials used within the library.. Follow the instructions in the Outnut ~Measure.5 manual, but conduct a one week sample. Multiply by 52 to calculate an annual total. Annual totals based on a daily count are also acceptable, Line 124 LIBRARY VISITS. Report the total number of persons entering the library aanually including persons attending activities. meetings, and those persons requiring no staff services. Follow the instructions in the Outnut Meqsures manuaJ., but conduct a one week sample. Multiply by 52 to calculate an annual total, which is used by the national statistics project. Annual totals based on a daily count are also acceptable. This information is required annually for the national statistics project. FSCS. In collecting and reporting output measures, please follow the definitions and instructions provided in the Outnut Measures for Public ~. second edition, except the instructions concerning sample period. Use a one-week sample. Do not report annual figures in this section. If data is collected in two onn-week periods, add the totals and divide by 2 to provide a one-week figure. In keeping with the recommendations of the Standards Committee, the State Library. recommends that Output Measures surveys be conducted every 3 years. Report only the results of surveys conducted ia the past year. Reference Fill Rate (In a Typical Week) 125. Number of Reference Transactions** 126. Number of Reference Transactions Completed in the Same Working Day Title Fill Rate (In a Typical Weekl 127. Number of Titles Sought 128. Number of Tides Found Subject and Author Fill Rate (In a Typical Week) 129. Number of Subjects and Authors Sought 130. Number of Snbjecls and Authors Found Browsers Fill Rate (In a Typical Week) 131. Number of Browsers Seeking Material 132. Number of Browsers Finding Something Document Delivery (In a Typical Week) 133. Number of Requests for Materials Not Immediately Available 134. Materials Delivered Within 24 Hours 135. Materials Delivered Within 3 Days (excluding #134) Form No. 259-2081 Rev 5/02 Public Library General Information Survey 1 t 78 136. Materials Delivered Within 7 Days (excluding #134-135) 137. Materials Delivered Within 14 Days lexcluding #134-136) 138. Materials Delivered Within 30 Days lexcinding #134-137) Line 125 NI_~IBER OF REFERENCE TRANSACTIONS. Definition: A reference transaction is an information comact winch involves the knowledge, use. recommendations, interpretation or instruction in the use of one or more information sources by a member of the [ibra.~, staff. The term includes information ,'md rei~rral service. Iaformation sources include printed and non-prinled materials. Iaternet. FirstSearch. machine-readable databases, catalogs and other holdings, records, and through communication or ret~,rral, other libraries and institutions and persons both inside and outside the library. The request may come in person. by phone, by fax. mail. or by electronic mail from an adult, a young aduh. or a child. Do not count directional transactions or questions of roles or policies. Examples of directional transactions are Where are the children s books? and I m looking lbr a book with call number 6t2.3. An example of a question of rules or policies is Are you open until 9:00 tonight? Note: If an actual count of reference transactions is unavailable, determine an annual estimate by couming reference transactions during a typical week in October and multiply the count by 52. A typical week is a time that is neither unusnily busy or unusually slow. Avoid holiday times, vacation limes for key staff, or days when unusual events are taking place in the community or in the library. Choose a week in which the library is open its regular hours. Include seven cortsecufive calendar days. from Sunday through Saturday (or whenever the library is usually open.) Line 126 NUMBER OF REVERENCE TRANSACTIONS COMPLETED. Repor~ the number of reference questions completed in the same working day in which they were asked. Line 133-138 DOCUMENT DELIVERY. This is a measure of how rapidly items are obtained which are not immediately available. "Document" in this sense means anything requested by a patron. Ia the Outnut Measures manual you will find instructions for how to count the delivery times. Delivery means any method used to fill lhe request, including interlibrary loan and reserves. These items are specifically formatted to be reported to the Federal State Cooperative System (FSCS) for Public Library Statistics Number of Service Outlets 139. Central Library Facility (Not less than 1 ) ] 140. Branches 0 141. Bookmobile 0 142. Other Service Outlets [~ook DTODS 0~ef-$ite 2 Other FSCS 143. Total Number of Reference Transactions in 2001-02 (not less than 1) 77 ~ 719' 144, FTE librarians with ALA accredited MLS 14.75 145. Total Number of Hours Open Each Week (Main Library)** (Not more than 90) 64 146. Total Number of Hours Open Annually (Duplicated) 3 ~ 222 Form No. 259-2081 Rev 5/02 Public Library General Information Survey 12 79 147. Total Circulation of All Materials Cataloged ms Children s (not > #111 i 3(52,143 148. Total Number of People Attending Library Programs for Children 23.17'8 Note on #147 and 148: Regardless of the age of the participant Line 139-142 NUMBER OF SERVICE OUTLETS. Use this section to report all service outlets as defined below. Ser4ce units that are NOT OPEN TO THE PUBLIC are NOT to be reported as public service outlets. Service must be provided on a regular basis throughout the year. Line 139 CENTRAL LIBRARY. Enter the number of Central Libraries. A Central Library is the single unit library or the unit where the principal collections are kept and handled. Also called Main Library.. Some county, multicoanty and regional library, systems may not have a main library,. Some systems may have an administrative center which is separate from the pr'mcipal collections and is not open to the public. Line 140 BRANCHES. Enter the number of branch libraries. A branch library, is an auxiliary unit of an Administrative Entity which has at least all of the following: (1) separate quarters, (2) an organized collection of library materials. (3) paid staff, and (4) regularly scheduled hours tBr opening to the public. Line 141 BOOKMOBILES. These are trucks or vans specially equipped to carry books and other library materials: they serve as traveling branch libraries. Count the number of vehicles in use rather than the number of stops the vehicle makes. Line 142 OTHER SERVICE OUTLETS. Enter the number of other service outlets. Examples are outlets in senior citizen centers, day care centers, jails, or other organizations or institutions with small and frequently changed collections of books and other library materials. Line 143 TOTAL NUMBER OF REFERENCE TRANSACTIONS. See definition of reference transaction (Line 125). This total is obtained by multiplying the number of reference transactions in a sample period by the appropriate multiplier to amve at an annual figure (i.e.. if there were 100 transactions in a week, the total would be 100 x 52, or 5200). Ume 144 IrE Librarians with ALA ACCREDII'I<O MLS from an institution accredited at the time of graduation. FTE is Full Time Equivalent (Line 6-9), ALA is the American Library Association. MLS is the Master of Library Science degree. Line 145 HOURS OPEN PER TYPICAL WEEK. (Main Library) The total of hours open in a typical week. Line 146 TOTAL HOURS OPEN PER YEAR. (Duplicated) Total annual public service hours for all outlets combined. If the library has no branches or bookmobiles, has the same hours year-round, and was not closed other than the regularly scheduled days and times, multiply the value given in Line 145 times 52 to determine the value for Line 146. For example, ff the library was open 20 hours per week year-round and was not closed for construction or repairs, Line 145 is 20 and Line 146 is 10~0. If the library had summer hours which were less or gveatex than winter hours, or has branches or bookmobiles, or was closed for repair or remodeling, one of the following scenarios may apply. Report the sum of all public service hours for all library facilities (including bookmobiles) for the entire year. For bookmobiles, report only the hours in which the bookmobile is open to the public. Include only branches or bookmobiles which conform to the definitions in Line 140 or Line 141. Do not include hours for deposit collections or other similar service hours. Total annual hours should reflect any increase or decrease in hours during "summer hours." Subtract the total hoars that the main library, bookmobiles, or branches were closed other than regularly scheduled days or hours. Line 146 is intended to report the exact number of hours your library was open last year. There are several pgssible scenarios. These are examples, for the purpose of illustration only: SCENARIO ONE: The library is open the same number of hours yeas-round and was closed only for regularly scheduled days and times. Multiply hours open per week times 52 weeks. In Scenario One, if the library Js open 20 hours per week in Line 145, the value entered for Line 146 is 1,0~,0 (20 hours x 52 weeks). This is the only scenario in which it is appropriate to use the multiplier of 52 weeks. SCENARIO TWO: The library is open 25 hours per week in the winter and 20 hours per week in the summer. Winter hours Form No. 259-2081 Rev 5/02 Public Library General Information Survey 13 last 40 weeks, summer hours last 12 weeks. The libra~.- was closed for 10 holidays and ;vas also closed for remodeling for 3 weeks during the winter. In Scenario Two. the tbllowing calculations would be made: Hours Open -Multiply 25/hours) x 40 (xveeks) Ibr winter hours = 1000 (al) -Multiply 20/hours) x 12/weeks) for summer hours = 240 (a2) -Add al + a2 = 12'40 Hours Closed -Calculate the number of holiday hours closed, for Scenario Two. let us use 10 (holidays) x 5 (hours) = 50 (bi) -Calculate the number of hours closed for remodeling, multiply 3 (weeks) x 25 (hours) = 75 (b2) -Add bi + b2 = 125 Total -Subtract hours closed from hours open = 1115 SCENARIO THREE: The library has a main library., several branches, and a bookmobile. Using the methodology outlined in Scenario Tw'o. the total hours for each outlet are calculated. Annual hours for each unit are added together to provide an annual total tbr all outlets. Line t47 TOTAL CIRCULATION OF MATERIALS CATALOGED AS "CHILDREN'S". The total circalation of all children's materials in all formats to all users, including renewals. Line 148 CHILDREN'S PROGRAM ATTENDANCE. A count of the audience at all programs for which the p~mary audience is children. Include adults who attended children's programs. For Line 147 and Line 148. "children" are considered persons age 14 or under. Inl'ormation provided is entered into a database at the State Library and will be provided upon request. 149. Does your library have a Friends group? Yes XNo (ff yes, please list name, address, and phone number of contact person) 15o. Name Barbara Curt'in 151. Phone 3 ~ 7-- ~ ~ 0~._,~_,~ 152. Address 123 S. Linn Street; 153. City Iowa El ty: 15,*. Zip_ 52240 155b. Are your library facilities handicapped accessible? Yes __ No.__ ** (List all branches separately) 155d. How many total square feet of space in your library? 47 ~ 00~List all branches separately) 156. Did your library have a referendum within the past year? Yes.~ No X 157. Was it successful? Yes No 158. Hourly salary of the director ........... $ 46.22per hour 159. Hourly salary of assistant director ....... $ 37.43prr hour 160, Hourly .~lary of the children s librarian...$ 34 ~hour 16la. Total population of the cities your library serves by contract? (Exclude #16Id) NA List cities which contract for service (excluding your own) with populations 16 Id. List cities your library serves by informal contract, with populations Form No. 259-2081 Rev 5/02 Public Library General Information Survey I4 81 162. Annual meeting room use 89! (Not llbra;y, sponsored. This measure is not in the Output Measures manual. It is to be used to count the number of times the room is used for non-librasy pro.ams.) 163. Did your library income from the city include a one-time special appropriation'? Yes No 164. (Ifyes. amount appropriated) $3,887,85~65. purpose Building Construction 64,061 166. Numberof total library materials (volumes) cataloged as children s owned by the library fAs of Jane 30. 2002. if available) 167. Number of children participating in the FY2002 Summer Librao' Program 1,600 16,97Z o 168. Amount spent for continuing education $ include all expenditures related to training, of library staff or trustees. Linc 16la TOTAL POPULATION OF CITIES YOUR LIBRARY SERVES BY CONTRACT. Contracts are written and specify services provided and amount of annual compensation. Do not include contracts with county supervisors for rural service. Line 161d TOTAL POPULATION OF CITIES YOUR LIBRARY SERVES BY INFORMAL CONTRACT, List cities in your county which have no library, whose citizens use your library, but which have no formal conlract with your library. Also list total population for those cities. Line 162 ANNUAL MEETING ROOM USE. Report the number of times the library's meeting room(s) is used for non-library sponsored programs or meetings. Line 166 NUMBER OF TOTAL LIBRARY MATERIALS (VOLUMES)CATALOGED AS CHILDREN S OWNED BY THE LIBRARY (As of.lnne 30, 2002). laclude all items counted in Lines 64-103 which are cataloged as children s. (ff available) FSCS ELECTRONIC TECHNOLOGY SURVEY The U.S. Department of Education is collecting information on electronic technology in public libraries.. Leave blank any of the questions that do not apply to your librar3 The fa'st three questions have to do with the status of electronic technology as of the date the question is answered. These questions require only YES or NO answers. 169. DOES THE PUBLIC LIBRARY HAVE ACCESS TO THE INTERNE'F? Please check the appropriate box based on the following del'tuition. Libraries that have Intarnet service from S1LONET. INS, or other service providers should answer YES to this question. Also, libraries that participate in the FirstSearch project should answer YES to this question. The Intemet is the collection of networks that connect govemmenL university and commercial agencies and is unified by the use of a single protocol suite. TCP/IP. Note: Report the library as having Intemel access only if one or more of the following services are accessible: world wide web, telnet, file transfer protocol, or community network. Do not report a library that has access to electronic mail only. Form No. 259-2081 Rev 5~2 Public Library General Information Survey t5 82 170. IF THE LIBRARY HAS INTERNET ACCESS, ANSWER YES OR NO TO EACH OF THE FOLLOWING QUESTIONS. Only one selection should be checked as a YF.S. [ Llhrary sta only? ,ST, ] L_Y iN° IX I 17 L DOES YOUR LIBIL~RY PROVIDE ACCESS TO ELECTRONIC SERVICES (E.G., BIBLIOGRAPI'HC AND FULL-TEXT DATABASES. MULTI-MEDIA PRODUCTS)? This would include online services such as Dialog or FLrStSeasch as well as in-honse resources such as CD- ROM based periodical indexes {e,g.. Int'oTrac). These are electronic services provided either in the librau or by remote access to the library. Incinde resources owned or leased by the library and access to remote databases and commercial services. Included are both direct patron access and staff access on behaff of patrons. Do not incinde lmemet access. 172. NUMBER OF LIBRARY MATERIALS IN EL. EL-IRONIC FORMAT. Do not include computer application software for programs such as Word or Excel Include materials that arc currently reported as Other Library Materials. Line 96. such as CD-ROM based encyclopedias (e.g,. Grolier) and other reference materials. Report the number of units. INumber °f ilbrary materials in electr°nic f°rmat Ix222 Reporl die number of physical unfits such as CD-ROMs, magnetic tapes and magnetic disks that are designed to be processed by a computer. Examples are U.S. Census data tapes, locnlly-moumed databases, reference tools, and serials on CD-ROM, tape, or floppy disk. Exclude bibliographic records used to manage the collection, library system software, and microcomputer software used only by the library staff. 173. NUMBER OF INTERNET COMPUTERS FOR STAFF USE ONLY. Report only Interaet computers that are never used by the public. INumber°flnternetc°mputersf°rstaffuse°nly I 81 174. NUMBER OF INTERNET COMPIYYERS FOR PUBLIC USE. Include computers that are also used by staff and public, and by public only. I Numberoflnternetcomputersforpublicuse ] 16 ] 175. ARE THE INTERNET COMPUTERS IN THE LIBRARY CONNECTED TO A LAN? Report yes or no. A LAN is a local area network that connects computers within a building. Do not report stand-aloan computers. [Arethelnternetcomputersinthelibraryconnectedtoalal3P ] ¥e$] Form No. 259-2081 Rev 5,,D2 Public Library General Information Survey 16 83 176. What is the maximum bandwidth/speed of the Internet connection for this T= !, 1.54 mhlz library? Select from the following: Dial-up: ~6kbps direct connect; greater than $6kbps direct connect: other Note: A dial-up connection uses a modem and a phone line. A direct connection uses a dedicated connection such as a cable modem or a leased line (e.g. 56kbps frame relay. ISDN. DSL T- 1 ). Enter additinnal h~'o~ation about the lnrernet connection itt 177. 177. Other information about the Interact connection (speed of connection, service provider, etc.! ICN Service aggregated thrnugh C..dar Rapids Public Library 178. NUMBER OF USERS OF ELECTRONIC RESOURCES IN A TYPICAL WEEK. Count the number of customers using electronic resources in thc li.b. raty in a typical week. F~ectroaic resonmes include, but are not limited to. lmernet (WWW. e-mail, teinet, other), online indexes, cd-rom reference sources, and the online catalog. Do not include staff use of the resources. INumber °f users °f electr°nic res°urces in a typical week I 656' I Note: The number of users may be counted electronically using software, or manually, using registration logs or the enclosed Electronic Usage Survey. Count each customer that uses the electronic resources, regardless of the amoun! of time spent on the computer. A customer.who uses the libraxy s electronic resources three times in a week would count as three customers. For confidentiality purposes, it is recommended that, after recording die needed statistics, logs be discarded each day. 179. Number of btternet-related classes taught by library sta~ Note: Classes may be hz or outside of the libra~?. (This is an optional measure for FY 2002) 180. Number of people attending lnte~et-related classes taught by libra~' sta~ Note: Classes may be in or outside of the librat3,. (This is att optional measure for FY 2002) Form No. 259-2081 Rev 5/02 Public Library General Information Survey