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HomeMy WebLinkAbout07-07-2014 Ad Hoc Senior Services Committee• 1111 He • I I 121 IT11 FZKOI' ^ • AD HOC SENIOR SERVICES COMMITTEE MEETING AGENDA Monday, July 7, 2014, 3:30 PM Harvat Hall / City Hall 410 East Washington Street 1. CALL TO ORDER 2. CONSIDER MOTION ADOPTING CONSENT CALENDAR AS PRESENTED OR AMENDED a. Minutes of the meeting on 06/23/14 b. Correspondence 1) Mary Mclnroy 2) James and Syndy Conger 3) Bob Welsh (comments made at June 23 Committee meeting) 4) Models of Senior Center Task Force Final Report (Asst. City Manager Fruin) 3. DISCUSSION OF SENIOR CENTER EVALUATION SUBCOMMITTEE PROCESS AND TIMELINE 4. DISCUSSION OF METHOD FOR CONTACT MEMBERS GATHERING INFORMATION ABOUT LOCAL AGENCIES / CONSORTIA 5. REPORT FROM CONTACT MEMBERS RE LOCAL AGENCIES / CONSORTIA 6. PUBLIC DISCUSSION (ITEMS NOT ON THE AGENDA) 7. PENDING ITEMS FOR FUTURE MEETINGS 8. TENTATIVE THREE MONTH MEETING SCHEDULE (first and third Monday of each month) July 21 July 30 (special date) August 4 August 18 September schedule to be determined 9. ADJOURNMENT * Speakers are asked to limit remarks to five minutes and wait until after everyone has had the opportunity to speak once before approaching the podium again on the same topic Ad Hoc Senior Services Committee June 23, 2014 Page 1 MINUTES DRAFT AD HOC SENIOR SERVICES COMMITTEE JUNE 23, 2014— 3:30 P.M. HARVAT HALL, CITY HALL Members Present: Joe Younker (Chair), Jay Honohan, Rick Dobyns, Jane Dohrmann, Mercedes Bern -Klug, Ellen Cannon, Hiram Rick Webber Staff Present: Fruin, Karr CALL TO ORDER: Chairperson Younker called the meeting to order at 3:30 P.M. CONSIDER MOTION ADOPTING CONSENT CALENDAR AS PRESENTED OR AMENDED: a. Minutes of the Meeting on 06/09/14 — Honohan noted that the minutes are excellent, but that he did not see any mention of Mike Moran's comment about space availability being 'slim and none' in the Park District facilities, under Item C, paragraph 3. He added that he would like to move to include this in the minutes. Karr also noted some corrections — page 1, A, Library — it should be 'Kara' not 'Karen,' and on page 8, 'plague' should be 'plaque.' b. Correspondence — (1) Charlotte Walker: Part 1 — SEATS new application and instructions; (2) Asst. City Manager Fruin: City Council Strategic Plan; (3) Library Dir. Craig: Library Room Availability & Technology Support for Seniors Honohan moved to accept the Consent Calendar as amended; seconded by Cannon. Motion carried 7-0. REPORT ON CITY SUPPORT AND FUNDING OF SERVICES FOR SENIORS: Fruin addressed Members regarding the funding of the various operations that were presented at the previous meeting; and noted an overview of this information was included in their meeting packet. Fruin noted that many of the services of the Library, Parks and Rec, and Transportation are not just for seniors, so drawing out just senior services is a bit difficult. He then reviewed information provided in the meeting packet, beginning with the Assistance to Social Service Agencies which is done primarily through the Aid to Agency process. Again, Fruin noted that many of these agencies do not serve just the senior population. He then briefly explained the Aid to Agency process, noting that there is both federal and local funding available for this program. However, the amounts available have been either stagnant or declining in recent years, according to Fruin. He stated that two of the agencies listed have been highlighted, as they serve the senior population — Elder Services and Pathways Adult Health Center. Fruin referenced the chart provided that mentions City STEPS, and explained that City STEPS is the five-year plan that the City must compile in order to receive federal funds. This plan basically prioritizes the City's needs, laying out where this funding will be going. Fruin noted that'senior services' has a medium priority on this chart. He continued to explain how these Ad Hoc Senior Services Committee June 23, 2014 Page 2 priorities are set, noting that there are no 'low' priorities funded, and that the majority of funding goes to 'high' priority agencies. Cannon noted that one of the 'high' priority areas is mental health services, and she questioned if services to people with dementia or cognitive impairment are included in this area of service. Fruin responded that the scope of services provided is basically up to the agencies to decide, but that he can look into this further to see how dementia services, for example, would be classified. Honohan asked Fruin to clarify his comment about a resolution established by the Council setting these priorities. Fruin noted that there is a resolution that instructs the Housing and Community Development Commission on how they should rank applications for funding. Honohan then asked when the current plan was adopted by the Council, and Fruin stated that the current City STEPS covers the five-year period from 2011 to 2015. A new five-year plan is in the works, according to Fruin, with public forums being held for comments. Younker then asked for some clarification on the 'high' priority items and whether they are funded at the level requested. Fruin stated that this decision is basically up to the HCDC. HCDC reviews the applications and makes their decisions based on the priority level assigned. Fruin noted that not all of the 'high' priorities were funded at their requested levels. Fruin then moved on to the capital requests, noting that this is a competitive process they go through each year for funding. The two areas that have been focused on are 'housing' and 'public facilities.' He stated that in the past three years there has been only one request for an exclusive senior housing development — Three Diamond Development — who requested $450,000 in FY14. Fruin stated that this funding was not granted, as the developer was unable to secure the State funding that they needed in order to make this project happen. In the past, however, funds have been granted for requests for senior housing developments. These include Lexington Senior Housing, Concord Terrace Senior Housing, and Regency Heights Senior Housing. Honohan noted that Regency Heights, which received $150,000, supposedly does not have handicap -accessible doors. He questioned if this is the time to bring this issue up, but that the City should look into this, particularly since this development received funds from the City. Fruin noted that they can look into this matter, and he added that this funding was made available back in 1999. Continuing, Fruin moved on to the Senior Center and their budget information, which was provided in the meeting packet as well. He noted that what he tried to do in this handout is provide enough detail without being overwhelming, to help the Members better understand the budget. Looking at the revenue section, Fruin noted that this will show everything except for the general fund contribution. What is shown is the County grant received, income from memberships, donations received, collections of parking fees and building rent, locker rent, etc. On the expense side, Fruin noted that the majority of dollars are dedicated to staffing needs, which is typical of most departments. Moving on to the 'net difference' then, Fruin noted that this is essentially the general fund contribution portion. FY14 shows a general fund subsidy of almost $687,000. At this point Fruin pointed out that Members should read through the second footnote here. He added that the City takes a fairly conservative approach to budgeting and tends to overestimate expenses. He believes this will be the case this year with the Senior Center. Another footnote of importance, according to Fruin, is that capitol or large-scale improvements would not be shown in this budget. Such projects of this size would have a separate budget. There are no such renovation projects in the works, according to Fruin, other than some painting and minor floor replacement. Ad Hoc Senior Services Committee June 23, 2014 Page 3 Fruin then went to Parking and Transit, noting that both have large budgets, but if you boil it down to programs just for seniors, there are only two programs — Senior Center parking and the senior off-peak bus pass. Looking at the Senior Center parking program, Fruin explained the dollar amount shown for parking reflects Senior Center users and visitors. He also explained the bus pass program and the discount that is received. At this point, Chair Younker stated that he would like to let Members ask questions of Fruin, and then open it up for public comment. Honohan asked Fruin about the salaries of the employees at the Center and if they aren't part of the union contract. Fruin responded that he would assume they are. The Chair announced public comment would be received at this time. Mary Gutmann, 1717 Mackinaw Dr., shared her experience with the Senior Center since moving to Iowa City. Gutmann touted the wonderful programs offered at the Center, and how having all of these offerings under one roof has made attending programs much easier. Cheryll Clamon, 1023 Village Green Blvd., Senior Center member, noted that she is also a member of the Housing and Community Development Commission. She stated that she is very frustrated with the 'medium' priority level given senior services in the City STEPS plan. She urged the Committee to consider this as they work through their recommendations. Mary Wahl shared with the Committee her experiences with Iowa City, stating that Iowa City is a wonderful place to live due to all of the activities that take place — the Arts Fest, the Jazz Fest, the City of Literature, and the Senior Center. She reminded everyone that Iowa City's Senior Center is a national model for senior centers all over the country. Michael Lensing, a former Senior Center Commission member and a current Friends of the Center member, gave a brief update on the Friends Foundation, stating that the endowment account, as of May 31, 2014, is at $673,726, and the charitable giving account has a balance of $12,533. They also maintain a checking account, with a current balance of $7,078. Lensing continued, stating that each year the Center receives somewhere between $20,000 and $30,000 from the Community Foundation of Johnson County. This money goes towards the Center's operational budget. He shared some of the wonderful things that the Friends Foundation has been able to fund for the Center, such as new computers, a scanner, materials for a gardening project, diversity training, and various programming needs. Lensing noted that the Center offers a wealth of programming for seniors and he hopes that one day he can spend more time there himself. Mary Gravilt asked the Committee what would happen to the Senior Center if they did not all show up to protest. She stated she feels seniors are the 'disposable generation.'; and stated that if they are going to be having meetings like this, they should be televised as not everyone can come in person. Gravitt continued, stating that the Senior Center is an integral part of the community, as is the senior population and all those it serves. Lorraine Dorfman, 314 Magowan Ave., stated that she serves as Chair of the Program Committee at the Center and also that she is a gerontologist who was the former Director of the University's Inter -Disciplinary Aging Studies Program. She noted that she has taught a program for several years called "Programs and Services for Aging Adults," where she tries to educate students about the value of the full -range of services for the elderly population. Dorfman continued, stating that she believes the Senior Center performs its function very well in addressing the social, intellectual, and physical needs of seniors. The issue of diversity was Ad Hoc Senior Services Committee June 23, 2014 Page 4 noted next, with Dorfman stating that the Center addresses this issue by offering a scholarship program for membership to those with lower incomes. Ed Rolenc of Iowa City stated that he is concerned with this Committee's formation and that he finally decided to speak up about the importance of the Senior Center in his life. Rolenc shared his and his wife's experiences with the Center, especially after both were diagnosed with cancer. Over the past several years, Rolenc stated that he has attended classes in writing, art, music, philosophy, religion, literature, astronomy, biology, history, forensics, and anthropology, to name a few. A teacher by profession, Rolenc stated the importance of life-long learning and the many opportunities to do so at the Senior Center. Since his wife's death, he himself has begun teaching again — at the Center. June Braverman asked the Committee if it has a base figure for the number of senior citizens in the area to be served, and what age parameters and demographics are utilized as determinants. She stated that there appear to be differences in the age parameters for senior hood in the available data, and that some clarification might be necessary. She spoke to the Census data available and other population counts for Iowa City and the surrounding areas. She urged the Committee to look at the true number of seniors needing services. Helen McClean, a resident of Ecumenical Towers, spoke to the value of the many volunteers and the time they give to teach classes, serve on boards, etc., and how much this saves the City. She shared a story of a frail, elderly gentleman at the Center, singing "Rock Around the Clock," and how it sparked a conversation about the original singer of this song. Honohan spoke up at this point, noting that last year there were 24,300 hours of volunteers at the Senior Center. This would have amounted to approximately $508,599 in value if these volunteers had been paid $20 an hour. Younker asked Honohan where he obtained this information, and Honohan responded that it came from the Center itself. Joan McMillan of North Liberty addressed the Committee about her concerns regarding cuts to the SEATS funding. She stated that without SEATS, many people will be unable to attend the Center. She believes they need to take a look at how funds are distributed and make sure they are equally divided among the services so desperately needed. Kathy Mitchell, 722 Iowa Ave., Senior Center Commission Member and Member of the Senior Steering Council, stated that since 1981 the Senior Center has been a leader of services for the elderly, complementing the social services network in the Iowa City/Johnson County area. Mitchell noted the variety of first-class services offered at the Center. She noted that transportation has been noted as a problem for seniors coming to the Center. As has been noted previously, Mitchell stated that a dedicated bus stop at the Senior Center, on Washington Street, would be much appreciated. She explained how the bus stops close by can still be quite arduous for some of their members to maneuver, especially in poor weather. Bob Wiley, Box 147 (Solon), Senior Center Television, stated that they are one of the outreach programs at the Center, where they try to bring events at the Center to the homebound members. Louise Young, 320 E. Washington St., Ecumenical Towers resident, stated that she has been active at the Center for many years, serving on such committees as the Task Force on Aging. She also spoke to the Center's television productions, noting that they are the only senior center in the country that has its own television station. Young also spoke to the need for a designated Ad Hoc Senior Services Committee June 23, 2014 Page 5 crosswalk near the Senior Center and Ecumenical Towers, on Washington Street. She stated that they need to do everything they can to keep the Senior Center very accessible to everyone. Young also noted that the Senior Center does more than just work with seniors. They work with many other age groups, such as in the upcoming chorus concert at the Englert Theater. Larry Rogers, 320 E. Washington St., stated that he moved to Iowa City from Minneapolis and was fortunate enough to get into Ecumenical Towers when he did. He shared his delight in having the Senior Center so close to where he lives, adding that he is able to get all of the services he needs without going anywhere else. Rogers stated that he belongs to the Voices of Experience group at the Center and enjoys being able to sing and do things. He is also the Coordinator of the GLBT Movie Series, where he shows movies to those in the GLBT community. Rogers then spoke about Elder Services and their meal program that he enjoys. He shared his disappointment at the cuts to Sunday meal service, reportedly due to budget cuts at Elder Services. Rogers then asked a question of the Committee — if diversification is so great, what happened to the one -room schoolhouses. Jeneva Ford, 978 22nd Ave. (Coralville), noted that once she decided to settle down after some years of traveling, her doctor recommended the Senior Center to her. She stated that she enjoys having a social circle once again and finding new friendships with people who have similar interests. Ford stated that as secretary for the Steering Committee, she has heard each month reports from each of the committees on new ideas for programming at the Center, all from volunteers in the community wanting to share something with the Senior Center. She spoke to the importance of the Center and its integral part in making the Iowa City area nationally known. Ford also noted that with Iowa City being a college town and having so many things geared towards that population, it's really nice to have the Senior Center geared towards the older population. Collin Kerstetter, 2388 Russell Dr., an independent contractor, teaches fitness to older adults. She added that she does this at various locations around town, with ten classes being taught at the Senior Center. She then pays a percentage of what she makes to the Center, and has done this for 12 years now. Kerstetter noted the difficulties in trying to find space around town to hold such fitness classes and the need for guaranteed space. She reiterated what others have said about the importance of having a place, like the Senior Center, in which to offer such programming. Ina Loewenberg of Iowa City stated that she has been in Kerstetter's classes for 12 years and has been seen in Senior Center commercials lifting weights. She also spoke about her tai chi classes at the Center, noting that she now lives downtown, in part because she was driving to the Center several times a day. Now she can walk to the Center. Speaking to funding issues, she noted that the Center has the hardest working, leanest staff imaginable. Mary Means, 1708 Hollywood Blvd, stated that her father, who recently passed, was active at the Senior Center for 20 years or more. She added that the Center is much more than a building and she shared memories of joining her parents there. The Senior Center was and is a large part of her family's life. She urged the Committee to really look at the Senior Center and to find ways to enhance it even more. Means noted that she has heard the Center might be closed and used for City offices. She added that there are several other options out there that the Senior Center really needs to be left as it is. Nancy Olthoff, 2129 Slagle Dr., spoke to what the Senior Center means to Iowa City. She noted that the members are the ambassadors of the Center, by going out and telling everyone what a Ad Hoc Senior Services Committee June 23, 2014 Page 6 great place Iowa City is to live — because of the access to the Senior Center. She noted that other communities are jealous of the Senior Center and wish they had such a place in their towns. She noted that the New Horizons Band was invited to be at the Iowa Band Masters Association in May, where they represented not only the Center but Iowa City as well. Ed Fisher of University Heights spoke to the economics of having the Senior Center downtown. He stated that seniors add to the economy and provide support to the downtown businesses, as well. Elsie Gauley Vega spoke about her enjoyment living next to the Senior Center in the Ecumenical Towers. She attends many of the events and classes offered at the Center. She also spoke about a group from Sudan that they hosted and how enjoyable the program was. Vega also spoke about the high ranking the Center has throughout the country, reminding the Committee how proud they are of this, and also for the international recognition they have received, as well. Valerie Appleton, 320 E. Washington St., stated that she just wanted to 'ditto' what everyone has said so far this evening, bringing a laugh to the crowd. Beth Clopton, 1108 5`h Ave., shared her experiences with the Senior Center, stating that it really gave her 'a life' when she decided to join. She has made many friendships there and wishes her health would allow more participation. She too sings with the Voices of Experience group. She reiterated the sentiment of 'don't mess with the Senior Center,' but rather add to it, make it even stronger. Rose Hanson, 320 E. Washington St., stated she moved to Iowa City upon retirement and now she is not only in love with the Senior Center and Iowa City, but that she is in love with the whole state of Iowa. She also spoke about the V.A. Hospital located in Iowa City, adding that she volunteers there three days a week. The Chair closed the public comment and thanked everyone for their comments. Dobyns moved to accept correspondence from Mary Gutmann and June Braverman, seconded by Honohan. Motion carried 7-0. SELECTION OF MEMBERS FOR SENIOR CENTER EVALUATION SUBCOMMITTEE: Younker stated that at the last meeting Members decided to form this subcommittee, and asked if there were any nominations for individuals to serve on this subcommittee. Honohan nominated Mercedes Bern -Klug, seconded by Webber. Dohrmann nominated Jay Honohan, seconded by Bern -Klug. Cannon nominated Hiram Richard Webber, seconded by Honohan. Honohan then made the motion to accept the slate as nominated, seconded by Cannon. Motion carried 7-0. Younker reiterated that one of the charges of the Committee is to evaluate the Senior Center, and this subcommittee will complete that portion of the charge. Younker noted that another task of the Committee is to do an assessment of the financial and physical resources that are allocated to senior services. At the last meeting the Committee opted to not pass this on to a subcommittee, but that rather agreed that the Committee as a whole would take part in this portion. He noted a memo in the packet from himself and the Vice Ad Hoc Senior Services Committee June 23, 2014 Page 7 Chair on how they might best proceed with this assessment. The memo lays out five tasks — to review the inclusive and sustainable values set forth in the City's strategic plan; to assess current programming offered to seniors by the City; to identify current financial and physical resources that are available; to identify and assess the services that other providers offer in the community, such as Elder Services, Pathways, Shelter House, Johnson County Livable Community, and the Consultation of Religious Communities. Finally, to consider the needs of specific segments of the senior population as recommendations are formed. Younker stated that they are asking for volunteers from the committee to be the contact member for these service providers mentioned. They will be asked to make some initial contact with these organizations to find out what services they are providing, to gather whatever information they can — such as brochures or handouts, and to share this with the Committee as a whole. Members volunteered as follows: Berg -Klug - Pathways Dohrmann - Consultation of Religious Communities Dohrmann - Elder Services Honohan - Shelter House Cannon - Johnson County Livable Communities (added Heritage Agency on Aging later) Younker stated that the hope is to get this portion going right away and he asked that these Members try to bring a report to the next meeting. At that point the Committee can decide what further information they want from these agencies. Younker stated that he would also like to hear ideas from Members at the next meeting on other agencies they might need to make contact with. Bob Welsh, 84 Penfro Dr., spoke and suggested that another agency to contact would be the Heritage Area Agency on Aging. He explained that this is a channel through which federal funds are made available for services for seniors. Cannon volunteered to be the contact person for this agency. Younker stated that he and the Vice Chair met to discuss this and he reviewed a proposed timeline distributed in the packet with Members, with December 15` as the deadline for presenting recommendations to the Council. Younker asked if there was any discussion regarding this. Honohan stated that the schedule looks a bit ambitious to him, and noted the December 1 deadline established by Council. Dobyns stated that there has been some discussion about ad hoc committees at the Council level, versus regular boards and commissions, which typically have fairly long terms. He stated that keeping things tight will keep things moving. Younker added that by putting a timeline down on paper it helps to give them something to shoot for. Honohan stated Dobyns had motioned at the last meeting to have today's meeting on neutral ground and the next meeting at the Senior Center. Honohan stated he believes that today's meeting covered this matter and questioned a continued need for the next agenda location. Majority agreed that they no longer need to do this. Ad Hoc Senior Services Committee June 23, 2014 Page 8 PUBLIC DISCUSSION (ITEMS NOT ON THE AGENDA): Bob Welsh, 84 Penfro Dr., stated that he has heard the City intends to move some of their offices into the Senior Center. He added that he was able to stop this same thing some 20 years ago when he pointed out the need for repayment of some of the federal funds used to secure the Center. Secondly, Welsh spoke to parking. He stated that the City made a wise move when it went to 1 -hour free parking. He suggested that this would be even better if the City would add 15 to 20 minutes to this, so that a person attending an hour-long class could do so for free. Finally, Welsh stated that he believes it would be helpful for the Committee to look at various models of other senior centers. The key is inter -governmental cooperation. He spoke to the various models that could be used, suggesting that the first model would provide the maximum service with the least administrative costs. The second model, according to Welsh, is the most practical and would result in the most bang -for -the -bucks. It would also have the least negative impact on employees and agencies. Louise Young, 320 E. Washington St., asked for clarification of the second model mentioned by Welsh. She stated that she needs to understand more clearly what the Center is and is not allowed to do. Younker explained that they are not at a point where they can respond to her questions. She noted that she will speak with Welsh directly then. Honohan asked if they could request a copy of what Welsh is referring to. Karr noted that they could do this, and would add to the next packet. Larry Rogers, 320 E. Washington St., asked who this Committee is representing. Younker responded that the committee was formed through a resolution adopted by the Iowa City City Council, and that they are charged with evaluating the Senior Center, assessing physical and financial resources that are allocated to seniors, and identifying impediments to accessing these services. Rogers also questioned the possibilities of moving services to outlying areas, such as Coralville and North Liberty, noting that the Center is centrally located and easy for people to access. Jody Wiley, Box 147 (Solon), stated that she believes the Senior Center is very important and she volunteers there 11 hours a week, believing that the drive from Solon is very much worth it. She added that she believes Johnson County should increase their funding to the Center. Louise Young, 320 E. Washington St., stated that this is the Johnson County Senior Center — not just Iowa City. PENDING ITEMS FOR FUTURE MEETINGS: Younker noted that Karr is keeping a list of pending items for them, and Members can add to this at any time. Several of the items have been addressed and can be updated, according to Younker. TENTATIVE THREE MONTH MEETING SCHEDULE (first and third Monday of each month): Younker stated that they need to spend some time reviewing their upcoming schedule, especially for September. Also noted, August 4th has three conflicts at this point. Younker asked for the committee's choice on what to do. Karr suggested a different day of the week might be considered. After some discussion, Members decided to the following schedule: July 7 July 21 August 4 — cancel meeting; move to July 30 August 18 Ad Hoc Senior Services Committee June 23, 2014 Page 9 and starting with the September meetings, the schedule will move to the first and third Wednesdays at 3:30 P.M. ADJOURNMENT: Bern -Klug stated that she would like to clarify something heard during today's comments. There were comments made about another use of the Senior Center building. She stated that this is completely outside the realm of her experiences and she does not see this being part of their charge — that someone else is wanting to use that building. Fruin agreed, stating that there are no plans for alternative uses, including City offices or anything like that. Honohan moved to adjourn the meeting at 5:40 P.M., seconded by Dohrmann. Motion carried 7-0. Ad Hoc Senior Services Committee June 23, 2014 Page 10 Ad Hoc Senior Services Committee ATTENDANCE RECORD 2014 Key. X = Present O = Absent O/E = Absent/Excused NM = No meeting --- = Not a Member at this time TERM O o o O N N w M NAME EXP. O (A w O (D N w 12/1/14 X X X X Joe Younker Jay 12/1/14 X X X X Honohan Mercedes 12/1/14 X X X X Bern -Klug Hiram 12/1/14 X X X X Richard Webber Ellen 12/1/14 X X X X Cannon Jane 12/1/14 X X X X Dohrmann Rick 12/1/14 X X X X Dobyns Key. X = Present O = Absent O/E = Absent/Excused NM = No meeting --- = Not a Member at this time -# a b Marian Karr From: Mary Mclnroy <mcinroy.mary@grnail.com> Sent: Tuesday, June 24, 2014 8:03 AM To: Marian Karr Cc: Kristin Kromray Subject: Additional comments re. Ad Hoc Senior Services Committee meeting Attachments: Senior Center committee comments.docx I have attached comments that I would like added to the record from yesterday's Ad Hoc Senior Services Committee meeting. I was unable to attend the meeting. If your mail system does not accept attachments from the public, I will copy and paste it into another email message and send to you that way. Just let me know. Thank you for your time and consideration. Best, Mary McInroy 919 Roosevelt Street Iowa City, IA 52240 mcinroy.marv@gmail.com DATE: 24 June 2014 TO: Marian Karr, Iowa City Clerk, marian-karr@iowa-city.org FROM: Mary Mclmroy 919 Roosevelt Street Iowa City, IA 52240 mcinroy.mary@gmail.com RE: Ad Hoc Senior Services Committee meeting, held 23 June 2014. Additional Comments Dear Ms. Karr: I am a long-time resident of Iowa City and a relatively new member of the local Senior Center. I was unable to attend the Ad Hoc Senior Services Committee meeting yesterday, but was told by Kirstin Kromray, Operations Assistant at the Senior Center, that your committee would also accept written comments. See below for my comments, and please share with the Committee members. In my brief time as a retired person, the Senior Center has become quite important to me. I have met new people, studied Medieval History, and learned the 108 moves of Taoist Tai Chi, for starters. Such a place, i.e., one that encourages life long learning and an active life style, that promotes socialization during a life period when that can be difficult, is a valuable community asset, and will encourage seniors from other geographic areas to settle in Iowa City/Johnson County. The current space for the Senior Center Services, i.e., centralized in the Old Post Office, is ideal. Following are a number of reasons why it works so well: 1 --Easy to track and access centralized programs and services. The fact that all classes are held in the same building enables people to take advantage of more classes. For example, I can take a history class, then run downstairs for a Tai Chi class. If classes were spread out in scattered locations, class options would actually decrease for me and others. When I explain our centralized location set-up to retirees in other communities, they invariably are envious of the convenience we enjoy here. They often times are going to one place for an art class, another for a writing class, and so on. To be able to go to one spot, consistently, is a big plus. 2 --Promotes a feeling of safety for people gathered at the Center. If I go to the lobby, I might see someone I know at a table, knitting or reading a newspaper or talking to others. That person introduces me to someone else at the table, and I am able to have an easy conversation with that new person. Because we are all in the Senior Center, often multiple times a week, the chances are good that I will see them again, perhaps beginning a new friendship. This socialization benefit -and comfort level— of the Senior Center, is especially important as we age, and would never be replicated in any space not devoted to seniors. 3—Reasonably priced and convenient parking in the ramp next to the Center. Center members are eligible for reduced rate parking at the ramp. Also when I park in the ramp, my car and I are out of the rain, snow, sleet, and very hot sun. 4—The Senior Center brings people downtown. It is very convenient to walk over to the Iowa City Public Library after class and check out books or movies. Since I began using the Senior Center, my usage of our public library has skyrocketed, and I also stay downtown to shop at times. Since much of the Committee deliberations so far has centered on space, my comments have also focused on this issue. The Center is an award-winning organization that serves our citizens well. If we need more effective outreach, that can and should be done. But the centralized space currently in use, dedicated to Senior needs, is a fabulous plus for the members, and I see no logical reason to change the thinking behind keeping the services and classes on one space. It serves us very well. Thank you for this opportunity to share my thoughts with the Ad Ho Senior Services Committee. If you or the Committee members have questions on what I have written, or wish to get in contact later, please do not hesitate to do so. Best, Mary McInroy 919 Roosevelt Street Iowa City, IA 52240 PH: 319-337-9403 E-MAIL: mcinroy.maryCtemail.com Cc: Kristin Kromway, kristin-kromray@iowa-city.org :'f'a h 6a) Marian Karr From: Jim Conger <jimconger@mchsi.com> Sent: Wednesday, June 25, 2014 7:33 PM To: Marian Karr Subject: Senior Center funding Marian Karr, City Clerk We am sorry we missed the June 23 meeting during its discussion of future funding. We just wanted to testify that the activities and classes provided by the Center were among the top reasons for us to make Iowa City our choice for retirement. We moved here after retiring from our positions at Western Illinois University in 2002. While medical services and cultural events provided by the University of Iowa were important, the services provided by the Center, ranging from exercise classes to academically oriented classes, were the second -most important single attraction. We are not alone in our choice. Many other people have chosen Iowa City as their retirement community for the same reason. Therefore, we urge the City Council and the Senior Services Commission to give its complete support, including financial support, for the Senior Center. Cutting back on support for this local gem will do serious harm to the future attractiveness of Iowa City. Respectfully, James and Syndy Conger -7?9�2 d (3) Marian Karr From: WELSHBOB@aol.com Sent: Tuesday, June 24, 2014 12:21 PM To: Marian Karr Subject: This is the statement that I made yesterday. Good Meeting JUNE 23, 2014 STATEMENT TO IOWA CITY AD HOC SENIOR SERVICES COMMITTEE Allow me to make two side remarks prior to my basic suggestion to you as a committee. I have heard that the City plans to move some of its offices into the Senior Center. I was able to stop this move from occurring over 20 years ago by showing the City Council documents that would have required the city to repay some of the federal funds used to secure the Senior Center. That might not be true now, 20 years later, but I still hope this move can be avoided. My second side comment has to do with parking. The City's move to provide free parking for the first hour is a positive move. It would be great if the city would allow 15 — 20 minutes more free time if their parking ticket is validated by a program at the Senior Center. This would mean, for example, that a person attending an hour's class could park free. Now for my basic thought. I believe it would be helpful for you as a committee to look at various models for Senior Centers and the delivery of services to seniors. In all cases a key is intergovernmental cooperation. One model is that the Senior Center is (a place) and the basic provider of all services for seniors. A second model is that the Senior Center be a facility that is used by various providers to serve the needs of seniors. Iowa City has adopted a third model -- that the Senior Center is a facility that provides some services and provides space for other services. I would suggest to you that the model #1 would provide the maximum service with the least administrative cost. The problem with this model, however, is that it would put many agencies out of existence and fairness would involve cutting all existing staff. This model would also need to be phased in over a period of several years. I believe the second model is the most practical and would result in the most "bang for the buck." It would have the least negative impact on employees and agencies. If the committee is interested in exploring this model, I would be happy to spell out details about this model at one of your future meetings. Thank you! Bob Welsh 84 Penfi•o Drive Iowa City, IA 52246 319-354-4618 welshbobgaol com ,2A (4) NATIONAL INSTITUTE OF SENIOR CENTERS (NISC) NEW MODELS OF SENIOR CENTERS TASKFORCE FINAL REPORT March 2009 Prepared for NISC by: Mancj Pardasani, PhD Associate Professor, Fordham University Graduate School of Social Service Kathy Sporre Executive Director, Fergus Falls Senior Center Peter M, Thompson Executive Director, Senior Center, Inc. Table of Contents Page # L Aims of the Study 2 II. History of the Project 2 III. Composition of the Taslcfor•ce 3 IV. Senior Centers: A Literature Review 3 a. The Evolution of the Definition of Senior Centers 3 b. Types of Senior Centers 6 c. The Age Divide in Senior Center Utilization 8 d. Growing Diversity of the Elderly and Senior Center Utilization I i e. Marital Statzts, Income and Educ. and Senior Center Utilization 16 f. Geographical Distribution and Senior Center Utilization 16 VIII. g. So who participates in Senior Centers? 20 IX. h. Senior Center Programs and Services 23 X. i. Senior Center Budgets 26 V. Rationale for Study 27 VI. Study Methodology 30 a. Questionnaire 30 b. Sampling 30 c. Data Collection Process 31 d. Sample 32 VII. Findings 33 Nei, Models of Senior Centers i. Centers of Excellence 35 ii. Community Center 36 iii. Wellness Center 38 iv. Centers for Lifelong Learning and/or the Arts 40 v. Continuum of Care — Transitions 41 vi. The Next Chapter 43 vii. Entrepreneurial 45 viii. Cafe 47 VIII. Other Findings 48 IX. Implications 51 X. Conclusion and Dissemination 54 New Models Taskforce Find Report Aims of the Study The New Models Taskforce was created by the Delegate Council of the National Institute of Senior Centers (NISC) in 2006. The aims of the Taskforce were to: P1 Identify examples of new models in the senior center field f7 Envision senior centers of the future ❑ Position NISC as the leader in defining the 21st century senior center ® Disseminate what we learned History of the Taskforce The idea for a New Models of Senior Centers Taskforce was initiated by NISC Chair, Bob Pitman. The Taskforce was created in March 2006 and Peter Thompson was appointed as the Chair of the Taskforce. The Taskforce was developed by recruiting senior center leaders from around the country via the NISC network. This helped ensure the breadth, experience, and wisdom of the senior center field was represented on the Taskforce. The research project was launched in the fall of 2006 and data collection continued through January 2007. Data analysis was conducted in February 2007 and an initial report was presented to NISC Delegate Council in March 2007. A preliminary final report was presented at the ASA-NCOA Joint Conference in March 2008. At that time Kathy Sporre was appointed co-chair of the Taskforce to help lead completion and dissemination of the report. This final report was submitted to NISC in March, 2009. New Models. Taskforce Finat Report 2 Membership of the Taskforce ■ Comprised of 21 members - included 6 NISC delegates; 2 former delegates ■ Geographic Distribution of Taskforce Members: Arkansas, Connecticut, Georgia, Indiana, Maryland, Michigan, Minnesota, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Utah, Virginia, Washington. ■ Significant diversity in terms of size, funding, structure and Rural, Suburban, Urban representation. Senior Centers: A Literature Review AJ The Evolution of the Del1nition of Senior Centers Senior centers have evolved in terms of their purpose and grown more sophisticated in the nature of services provided over the last 6 decades. Starting with the William Hodson Senior Center established in 1949 in New York, senior centers have expanded their programs and services and have managed to diversify the clientele served. This change can be illustrated more clearly by tracing the evolution of the definition of senior centers over the century. In the aftermath of the White House Conference on Aging in 1961, Maxwell (1962) defined senior centers as: "A program of services offered in a designated physical facility in which older people meet at least two days or more each week under the guidance of paid leaders performing professional tasks. The basic purpose of senior centers is to provide older people with socially enriching experiences which would help preserve their dignity as human beings and enhance their feelings of self-worth" (as cited in Krout, 1998, p.2). New Models Taskforce Final Report After the enactment of the Older Americans Act of 1965, the "program of services" as referred to by Maxwell was further refined by Frankel (1966) who defined a senior center as: "A physical facility open to senior citizens at least five days a week and four hours a clay, year round, and operated by a public agency or a non profit organization with community planning which provides under the direction of paid professional leadership three or more of the services for senior citizens listed below: 1. Recreation 2. Adult Education 3. Health 4. Counseling and Other Services 5. Information and Referral Services 6. Community and Voluntary Services" (p. 23). A scrutiny of the language and terminology of this definition reveals the influence of the Older Americans Act of 1965 and its description of services to be funded under this law (OAA, 1965). Each of the six services listed was funded by the OAA through various Titles, but the OAA did not identify all the services as being provided by senior centers alone. The stipulation that a senior center be in operation year-round and at least 5 days a week was in response to the funding requirements of the Act, while the need for a public or private nonprofit agency to include communities in planning for services was inspired by the OAA's emphasis on localized policy planning. The OAA envisioned that local citizens (the community elderly and the others) would be in the best position to decide and define the need for specific services and help prioritize the needs for the funding agencies. The Older Americans Act was amended several times from 1965 to 2000. However, the term "multipurpose senior centers" was first used in legislation in the Amendment of 1973. Under Title V, Section 501(c), legislators and policy makers addressed the need for the establishment and continued support of multipurpose senior centers and defined a senior center as "a community facility for the organization and provision of a broad spectrum of services New Models Taskforce Final Report (including provision of health, social and education services and provision of facilities for recreational activities for older persons" (OAA, 1973, Title V). The 1978 amendments to the OAA referred to senior centers as possible "focal points" in the delivery of services to the elderly for the first time thus emphasizing the need and significance of senior centers in public policy. The National Institute of Senior Centers was established in 1970 and elected a delegation of representatives to represent the senior center lobby at the White House Conference on Aging in 1971. As the membership of NISC grew and the need to spell out the function and form of senior centers increased, the NISC offered the following definition in 1978, following another amendment to the OAA: "A senior center is a community focal point on the aging continuum where older persons as individuals or groups come together for services and activities which enhance their dignity, support their independence, and encourage their involvement in and with the community" (Lutz, 1993, p. 2). The NISC identified the types of programs and services provided by senior centers to include services and activities in such areas as education, creative arts, recreation, advocacy, leadership development, employment, health, nutrition, social work and other supportive services. The areas of leadership development and employment for the elderly were inspired by funding provided directly under the OAA for such programs. Nutrition programs were also emphasized for low-income elderly and rural populations under the Amendment of 1973 and senior centers were contracted to serve congregate meals in their facilities. Title XX of the Social Security Act that addressed the needs of individuals (not just the elderly) with limited income and means of support was also utilized for the funding of nutrition programs at senior centers. Current amendments to the OAA (2000) have prompted New Models Taskforce Final Report senior centers to expand their definition and diversify their programs and services. The current definition of a "multipurpose" senior center describes the center as a focal point for the delivery and coordination of a combination of programs and services, which may include: • meal and nutrition programs • information and assistance • health and wellness programs • recreational opportunities • transportation services • arts programs • volunteer opportunities • educational opportunities • employee assistance • intergenerational programs • social and community action opportunities • social daycare • adult daycare • Ombudsman program • Support services for caregivers (AoA, 2000). As stated earlier, many senior centers have expanded their services and programs in order to qualify for greater finding from public sources, especially through the OAA appropriations. Many senior centers that have been identified by their local AAA's (Area Agencies on Aging) as focal points, and are required to provide a comprehensive list of programs and services either directly or through the establishment of linkages and service contracts with other community- based organizations. The reason the author is reiterating the terms of the OAA and its subsequent amendments is to highlight the evolution of public perception of senior centers, their purpose, and their relevance to the aging services field. B] Tyres of Senior Centers The 1960's and 1970's witnessed the greatest expansion of senior centers in the history of this country. Frequently authors have referred to this period as the "golden age" of the senior New Models Taskforce Final Report center movement. As the number of senior centers grew, so did the diverse nature and types of programs and activities offered by them. The senior centers themselves were diverse and differed from one another in terms of facilities, operations, funding, services offered and clientele served. Many writers and researchers have attempted to classify senior centers in order to differentiate and understand the nature and significance of senior centers. Jordan (1978), an architect, wrote in his report on senior center design that senior centers could be classified upon the basis of their physical facilities. They could be identified as donated, shared, renovated, or new (Knout, 1998, p. 6). Maxwell (1962), quoted earlier for his groundbreaking definition of senior centers, classified them on the basis of number of services offered as either single service or multi -service (p. 5). Leause and Wagerer (1975) differentiate between senior centers based on size of facility, as well as the diversity of services and programs offered. They classified senior centers as multipurpose senior centers, senior centers, senior clubs or programs with special activities for the elderly (p. 39). Ralston (1983) based her classification on the nature of services offered such as multipurpose senior centers, congregate meal/nutrition sites or senior clubs (p. 80). Cohen (1972) wrote a report for the National Council on the Aging in which lie suggested specific criteria to differentiate and classify senior centers. The three criteria proposed are: activities generated (activities, services, individual services and casework or a combination); administrative (centralized, decentralized, combined or multiple location of services and/or facilities); and origin of services (center staff only or center staff and other agencies) (p. 14). Taietz (1976) identified two basic types of senior center models: the social agency model and the voluntary organization model (p. 219). Litwin (1987) concurred with Taietz (1976) and believed that each model of a senior center served a unique but different purpose: the voluntary New Models Taskforce Final Report participation model of senior center (such as senior clubs) provided older persons access to social and recreational opportunities, while the social service agency model focused on providing much needed services to the poor and frail elderly (cited in Wagner, 1995, p. 5). Krout (1998) agreed that the social service agency served primarily the poor and disengaged populations that are in need of services to meet their basic survival needs. On the other hand, he added that the voluntary organization model tended to attract relatively affluent, better educated and socially active elderly populations. This model focused on recreational and educational programs that allowed for greater self-expression and social action (p. 98). CJ The Age Divide in Senior Center Utilization The population of people aged 65 and over has steadily increased in the last century. According to the U.S. Bureau of the Census (2000), in 1900, people over 65 accounted for 4% of the total U.S. population. In 2002, this cohort group accounted for 12.4% of the total U.S. population, which are approximately 35 million people (AARP, 2002). While in 1900, one in every twenty-five Americans was aged over 65, in 1996; one in every eight Americans was aged over 65. By 2030, the population aged 65 and over will account for roughly 20% of the total population (Hooyman and Kiyak, 1998; Wacker, Roberto & Piper, 2003). Since the growth in the population of the elderly has not been rivaled by any other age group in the U.S. in the last 100 years, several reasons have been attributed to this expansion. According to Hooyman and Kiyak (1998), the life expectancy of Americans has increased steadily from 47 years in 1900 to 79.5 years for women and 72.5 years for men in 1996 (p. 10). New Models Taskforce Final Report It is estimated by AARP that life expectancy for individuals will increase to 82.6 years by the year 2050 (p. 10). The authors attribute the increase in life expectancy to the advances in medical technology, drop in infant mortality rates and rapid improvement in health care for the general population. With the growth in the general population of people aged 65 and older, there is also a greater awareness of the differences within this cohort group. Some gerontologists have created specific categories to describe the various sub -groups within the elderly population. For instance, Beisgen and Kraitchman (2003) identify the following segments of the elderly population based on age: 1) The GI generation: Born beriveen 1901 and 1924, their history included World War I and the Great Depression. These individuals are civic -minded, a generation of achievers with a powerful work ethic and a sense of duty. 2) The Silent generation: Born between 1925 and 1945, their history included World War 1I, the Korean War and the Cold War. This cohort experienced civil rights, sexual liberation, steadily rising affluence and the highest birthrates in U.S. history. Their nostalgia for youth has fueled a booming market in dietary aids, health and fitness activities, plastic surgery and social activities encompassing adventure. 3) The Baby Boom generation: Born between 1943 and 1960, they will become the largest group of elderly cohorts. They have been witnesses to the Vietnam War, Woodstock and Watergate. This group has experienced the narrowing of sex -role distinctions, dual - income households, and higher levels of education and income and better standards of living than their predecessors (p. 30). New Models Taskforce Final Report Binstock (1994) subdivided the elderly population into the following three categories: 1) Young Old (65-74 years) 2) Old -Old or Middle Elderly (75-84 years) 3) Oldest Old or the Frail Elderly (85 and older) (p. 21). Currently, the young old comprise 56% of the total elderly population, while the oldest - old comprise 11 % of the population. However, this demographic distribution is likely to change in the coming decades. As people live longer and healthier lives and the baby -boom generation ages, in the year 2050, the young -old will comprise 44% of the total elderly population. The biggest increase will be in the population of the frail elderly who will comprise 23% of the elderly population (AoA, 2002). Thus, any programs or services offered to the elderly population will have to take into account the differences within the aging cohort, as well as the specific needs of each sub -group. Gerontologists argue that the oldest -old represent the population of the elderly in greatest need for supportive services that are routinely provided by senior centers. They point out that the younger generation of the elderly (tire young -elderly) is relatively more affluent, better educated and less in need of social services (Foot & Stoffman, 1998). They believe that senior centers must develop and implement programs and services that address the needs of this older sub -group of the elderly (Lutz, 1994, p. 2). However, senior center directors and administrators argue that if they focused their resources on serving the needs of the frail elderly, they would lose their younger cohorts, and as a result, their centers would cease to exist when the current membership became immobile or passed on. New Models Taskforce Final Report 10 There is no clear answer to the question of the relationship of age to senior center participation. Several studies have produced conflicting results. Some researchers found that senior center participants were primarily in their 60's (Storey, 1962; Harris and Associates, 1975). Other studies indicate that the "young -old" are under -represented in senior centers. Several researchers have found that current senior center participants comprise the middle - elderly (75-84) and their older cohorts (Aday, 2003; Beisgen & Kraitchman, 2003; Krout, 1990; Miner, Logan & Spitz, 1993; Wacker, Roberto & Piper, 2003). With respect to the oldest -old (aged 85 and over), Cox and Monk (1990) reported that the average proportion of frail elderly among senior center participants was 10% (p. 144). None of the studies described here have specifically explored the age differences between participants and non participants, or the impact of age upon senior center involvement. However, some studies that did explore the relationship of age to senior center participation found no significant differences in age between users and non-users ((Demko, 1979; Krout, 1983; Tuckman, 1967). These latter studies, however, have been conducted using small samples of older adults in single communities. DJ The Growing Diversity of the Elderly and Senior Center Utilization Concurrent with the growth of the elderly population, there will be greater heterogeneity and diversity among this group of people aged 65 and over. Currently, 5.6% of Hispanic Americans and 8% of African Americans are aged 65 and over (AoA, 2002). But according to Hooyman and Kiyak (1998), "the proportion of older persons is expected to increase at a higher rate for the non-white population, partly because of the large proportion of children in these groups, who unlike their parents and grandparents, are likely to reach old age" (p. 18). According to Beisgen and Kraitchman (2003), the minority elderly currently comprise 21.8% of New Models Taskforce Final Report the OAA- Title IIIB service recipients (p. 4). There is a growing body of research regarding the acculturation patterns of immigrant elderly which shows that a significant majority of minority elderly prefer to live in homogenous, urban neighborhoods (Appleby, Colon & Hamilton, 2000). Wagner (1995) believes that this growing ethnically and racially diverse population will provide new challenges to the aging network to create programs that are culturally sensitive and take into account the special needs and differences between the various ethnic groups (p. 18). Nelly Urbach recommended to the National Council on the Aging that intercultural sensitivity training be provided at senior centers to "enhance mutual understanding and respect among different cultural groups" (p. 24). She also added that senior centers needed to develop programs that are specific to linguistic and ethnic groups as well as increase interaction among various ethnic, religious and racial groups (p. 24). Both authors (Wagner & Urbach) also argue that senior center staff and administrators be trained in cultural sensitivity and must reflect the ethnic and racial diversity of the populations they wish to serve (1995). The studies regarding minority elderly utilization of senior centers have been inconclusive. Several researchers have found that race was not a significant predictor of participation (Miller, et al., 1996; Calsyn & Winter, 1999; Demko, 1979; Tuckman, 1967). However, Wacker, and Blanding (1994) reported that the degree of participation of minority elderly varied greatly and was dependent on the location of the senior center (p, 12). Ralston and Griggs (1985) studied the impact of race, gender and socioeconomic status on senior center utilization. The authors concluded that Blacks were significantly more committed than Whites to attend senior center programs and that the "lack of interesting programs" was major obstacle to New Models Taskforce Final Report 12 senior center utilization among the White respondents (p. 99). The study also revealed that African American seniors were significantly more committed to attending senior centers if activities they suggested were offered (p. 107). The authors proposed that senior centers create programs for elderly African Americans that take into account their culture, socioeconomic status, specific needs and kinship ties. They argued that senior center planners take into account not only the heterogeneity of the aged population as a whole, but also the diversity within the aged sub -groups (p. 11 1). The results of this study were also corroborated by other researchers who found that African Americans were slightly more likely than Caucasians to be senior center users (Harris & Associates, 1975; Mitchell, 1995; Netzer, et al., 1997; Ralston, 1982, 1983, 1984, 1991). Most of the studies cited here comprised of a limited sample of respondents who were active participants in senior center activities (Harris & Associates, 1975; Mitchell 1995; Ralston, 1984, 1991). Two studies undertaken by Ralston (1982, 1983) examined the differences between attendees and non -attendees, with specific emphasis on Black constituents. However, the generalizability of these two studies is limited as they were conducted with a small sample of respondents (N=100) and were restricted to small enclaves of Black constituents in parts of Illinois and Iowa. Netzer, et al. (1997) conducted telephone surveys of approximately 1,000 elderly members of a community to ascertain the level of participation in senior center programs. Their questionnaire ascertained if the respondents were likely to attend senior centers or utilize their services based on their demographic characteristics. However, none of these studies explored the relationship between the availability of culturally diverse programming and the racial and linguistic background of the staff upon the degree of participation among the minority elderly. Most studies reveal that the population of seniors who are bilingual or fluent in a language other than English is growing rapidly. Several researchers have identified the New Models Taskforce Final Report 13 significance of the growing Hispanic elderly population in the U.S. and their need for linguistically diverse programming (Miles, 1999; Torres -Gil, 1990; Wyckle & Ford, 1999). Researchers have also cautioned senior center administrators to not consider all Hispanic or Asian elderly as one homogenous group, but rather as an amalgamation of differing customs, traditions, values, beliefs, interests, languages, religions and practices. A study comparing the utilization patterns of Hispanic American elderly focused their attention on the Mexican; Puerto Rican and Cuban populations in the U.S. The authors concluded that while there are some basic similarities among these groups, in the areas of the importance of knowledge, need, and income levels, differences were demonstrated between their predictive power and complexity of the social service utilization models for the three immigrant groups. In other words, there were significant differences in the patterns of attendance and participation in senior center activities among the three immigrant groups studied. The authors summarized that the differences in income, education levels, and economic factors impacted upon the degree of participation among the minority elderly (Starrett et al., 1989, p. 24). Roy, Dietz and John (1996) found that use of senior center programs and congregate meal services were highly correlated for Hispanic elderly. They believed that the Hispanic elderly were more likely to attend a senior center if it provided congregate meals on- site and offered opportunities for socialization with members of their own communities (p. 79). The researchers employed a secondary analysis technique by utilizing data gathered by the 1988 National Survey of Hispanic Elderly People. While this study identified the types of services that Mexican American senior center participants may require or utilize, it did not identify the New Models Taskforce Final Report 14 reasons for non participation among a large proportion of Mexican elderly, and if any culturally appropriate programming was being offered. Lai (2001) found that Asian elderly were more likely to attend senior centers if they were located in their own neighborhood, offered recreational and acculturation programs in their native languages, and if they themselves were in relatively good health (p. 72). However, this study was limited to a small sample of 97 participants (mainly Chinese immigrants) who participated in a senior center with specific Asian programming and bilingual staff. This study needs to be replicated in other neighborhoods with larger proportions of Asian elderly from diverse cultural and ethnic backgrounds. Nevertheless, this study underscores the need for diverse and culture -specific programming for the diverse elderly population. Lack of transportation, adequate facilities and relevant programming has been cited as reasons preventing senior center utilization by minority elderly (Downing and Copeland, 1980; Harris and Associates, 1975; Mike & Sanchez, 2001). Other studies conducted by researchers also revealed that the availability of an ethnically diverse staff increases the likelihood of diverse programming and the level of participation among the minority elderly (Ralston, 1991; Wacker, Roberto & Piper, 2003; Wagner 1995). Surveys of senior center administrators have concluded that a culturally sensitive leader is key to the diversification of programs and services in order to increase levels of participation among the minority elderly (Cox, 1991; Dhoomer, 1991; Pardasani, 2004a). One of the chief limitations of these studies is that they do not explore how senior center administrators and leadership have responded to the growing ethnic diversity of the elderly population, or describe the steps taken to create culturally appropriate programming. New Models Taskforce Final Report 15 E] Marital Status, Income and Education and Senior Center Utilization With respect to marital status of participants in senior centers, Leanse and Wagner (1975) found a larger number of users were widowed (45%) than non users (31 %) (cited in Ralston, 1982, p. 225). Additionally, recent studies of senior center utilization corroborated the earlier findings that most senior center participants are likely to be widowed or single (Aday, 2003; DFTA, 2002). However, other studies conducted show no significant difference in marital status of users and non users (Krout 1983). Consistent studies have shown that senior center users had lower incomes and levels of education than the current generation of baby boomers (Krout, 1983; Pardasani, 2004e; Turner, 2004). F] The Geographical Distribution of the Elderly and Senior Center Utilization The states with the largest percentage of population aged 65 and over are Florida, Pennsylvania, Iowa, Rhode Island, West Virginia, North Dakota, South Dakota, Nebraska, Missouri, Connecticut and Massachusetts (AoA, 2002). Hooyman and Kiyak (1998) summarize that 50% of all persons aged 65 and over live in 9 states: California, Florida, New York, Pennsylvania, Texas, Ohio, Illinois, Michigan and New Jersey (p. 20). Even in the states with a higher than average population of elderly, the distribution of the population is not even. The authors report that 30% of all elderly live in metropolitan areas, 44% live in the suburbs and 26% live in rural areas (p. 20). Due to this unequal distribution of elderly in the country, different suburban New Models Taskforce Final Report 16 counties, metropolitan and rural regions are faced with the challenge of creating and funding programs and services that meet the needs of the elderly populations in their respective jurisdictions. Area Agencies on Aging, and city, state and federal governments need to respond to the diverse and growing demand for services and programs. Smiley (1995) believes that senior center administrators and lay leadership must collect and analyze demographic data and use needs -assessment tools to determine the relevance and significance of services being currently provided. The results of such studies would also enable senior centers to distribute their resources in a more creative and cost-efficient manner (p. 30). A study by Sela (1986) found that 32% of a national sample of senior centers was located in rural areas. However, the author pointed out that when the geographical distance of a senior's residence from a senior center was factored in, accessibility to the center had a significant impact on participation among the rural elderly (p. 10). Taietz (1970) conducted an extensive survey of 1280 elderly constituents in 144 New York communities in the form of personal interviews. The goal of the study was to examine the importance of community structure and individual attributes in explaining variances in social integration among the elderly. He found that rural elderly were more likely to participate in nutrition programs at a senior center (34%) than their urban and suburban counterparts (4%) (p. 22). He concluded that this may be a consequence of greater community involvement and interaction among the rural elderly than their rural counterparts. However, May et at., (1976) found no difference in levels of participation between rural and urban elderly (p. 2). While the studies cited here reveal significant differences in the nature and degree of participation between the rural and urban elderly, they have not adequately addressed the interests and needs of the suburban elderly population (a growing segment of the population) New Models Taskforce Final Report 17 A study of senior centers and participants in rural communities was conducted by Havir (1991) to help identify the criterion for serving this hard -to -reach population. The author identified senior centers in three towns in rural Minnesota and conducted interviews with 70 participants and 42 non -participants. Results revealed that the centers that had been successful in attracting clients and maintaining its membership, had created unique and specialized programs that focused on socialization and relaxation. Formal structures such as those found in the organization of urban centers were avoided. The author concluded that the senior centers in rural areas need to be closely linked to the local community and culture. Havir (1991) urged administrators of senior centers to create programs and organizational models best suited to each individual community rather than to select a universal model of service (p. 370). This study was significant as the author provided models of service that could be duplicated by senior centers located in rural regions in other parts of the country to increase the level of participation among their elderly constituents. A related study analyzing the case management needs of the rural elderly concluded that most services were provided in an unlicensed setting with little or no coordination among agencies in a given rural region (Knout, 1993, p. 33). Kirk and Alessi (2002) evaluated the impact of rural senior centers on the emotional and practical issues affecting their consumers and found that a majority of participants lived alone and identified socialization and meals as the two most important reasons for participation (p. 61). They surveyed 182 participants in four senior centers in rural Louisiana and 93 non -participants from the same region. While this study was instrumental in highlighting the positive effects of New Models Taskforce Final Report 18 senior centers, it did not explore reasons for participation or non -participation. In the opinion of this author, it is important to examine why some elderly constituents do not utilize senior center services despite the significant benefits to their physical and emotional well-being. Shagouty (1995) also reported that loneliness, information about available services, and the availability of affordable transportation had a significant impact on the levels of participation among rural elderly (p. 41). Calsyn and Winter (1999), however, reported that the elderly in urban regions were more likely to attend senior centers than their rural counterparts, and unlike the rural elderly, they tended to have greater frequency of social contacts outside the senior center and indicated lower levels of loneliness (p. 58). The researchers conducted telephone interviews with 4,903 people aged 60 or older in the state of Missouri. This study identified the differences in the levels of participation among the rural and urban elderly, but did not examine the reason why individuals who experience loneliness and have limited socialization opportunities do not attend senior centers. This finding is contrary to other studies that have shown that both urban and rural participants identified socialization opportunities as a primary motivation for participation (Calsyn & Winter, 1999; Kirk & Alessi, 2002). Kraut (1984) conducted a study comparing the utilization needs of the elderly in rural and urban centers. He concluded that the needs of the two groups were mostly the same. However, he identified transportation, access and geographical isolation as some of the hindrances to utilization in rural regions (p. 151). Only four other studies have addressed the relationship between proximity to senior center and utilization. Two of the studies found that participants and frequent users of senior center programs tended to live in close proximity to senior centers and were generally aware of the programs and services offered (DFTA, 2002; Leanse and Wagner, 1975; Tuckman, 1967). New Models Taskforce Final Report 19 GJ So who pm7icipates in Senior Centers? In a study (based on data collected in 1984) conducted by Sabin (1993), older, less educated and non-White seniors were found to participate in senior center activities more frequently than their counterparts. This group of individuals frequent the social agency model of senior centers in which a center provides supportive services to the elderly in need. Socially active, ambulatory and middle-income elderly, however, were found to participate largely in senior centers that functioned as voluntary associations (p. 113). Though this study had several limitations, it can be concluded that the different types of senior center models and the diverse ranges of services and programs offered by them help to serve the needs of the diverse population. The data was drawn from a National Health Interview Survey in 1984 and several important variables that could affect participation, such as transportation, specific programs and services, and a needs assessment, were not included. hi a related study conducted by Krout in 1982, older individuals with a higher level of education and income were found to be less inclined to participate in senior center activities. In the study, two major reasons given for the lack of involvement were "being too busy" and "lack of interest" (p. 349). This study raised several important issues. If some older individuals chose not to participate, would it be feasible then to cater senior center programs to meet the needs of low-income, lesser -educated elderly. Would this create a cost -benefit for senior centers and allow better utilization of scarce resources? Krout (1982) hypothesized that the young -elderly were in a position to purchase services from a variety of sources and did not need the senior centers. The findings would help emphasize the current argument for means -testing and cost - New Models Taskforce Finat Report 20 sharing of services among the elderly. A study conducted by Krout (1988a) for the AARP investigated variations and correlations of the frequency, degree of involvement, stability, duration and discontinuation of senior center use. Reasons given for participation centered on the theme of social interaction and companionship. Increase in participation was found to be linked to greater need for companionship and the quality of programs. Decreased involvement was found to be linked to health problems. Former users of senior centers also reported lower levels of life satisfaction and higher degree of isolation. Krout also conducted another study in 1988 that explored issues of participation and stability of senior center attendance. He found that frequency of attendance was directly linked to sex, income, marital status and contact with friends. Duration of attendance was dependent on health, age, and income levels. The most important finding was the importance of health to the degree and frequency of participation (p. 17). Another longitudinal study conducted by John Krout in 1994 tracked the changes in senior center participant characteristics during the 1980s. In comparing his findings from 1982 to 1989, the author noted that participants in the later study were found to be older, had slightly higher income, and were less healthy (p. 55). This result lends credence to the belief among senior center administrators that their participants are "aging in place" and are not being replaced by their younger cohorts. Krout also hypothesized that the greater the size of the center, budget, and diversity of programs, the greater the diversity of participants. However, one of the major limitations of the study was that it was descriptive and thus the conclusions are somewhat tentative and over -generalized. Calsyn and Winters (1999) found that senior center users tended to be older (ages 75 and older), rural -based, in relatively good health, and keenly aware of formal service systems within New Models Taskforce Final Report 21 their community. They found that race, income mental health status and loneliness did not correlate with senior center participation. A 2001 study of Canadian senior center participants reported that senior center participants were more likely to be rural -based, female, living alone and those who had fewer limitations with their activities of daily living (Strain, 2001). A 2002 study conducted by the DFTA (New York City Department for the Aging) revealed that the average senior center participant is 77 years old, more likely to be female, born in the U.S., English speaking, and to have completed high school, In addition, a majority of the participants were relatively healthy, widowed, and lived alone, although they were socially active within their communities. The survey revealed that most senior center participants lived within walking distance from their senior center and identified socialization as a main criterion for participation. The most commonly utilized services for this urban elderly population were recreational, educational, intergenerational programs, nutrition, transportation and assistance with entitlements. The chief obstacles to participation were cited as bad weather and poor health (DFTA, 2002). Another recent nationwide study conducted under the auspices of the National Institute of Senior Centers (NISC) investigated the patterns and impact of participation among the elderly in California, Florida, Iowa, Maine, New Hampshire, Texas and Tennessee. The author reported that over 75% of all members indicated that the center had helped them to remain independent and maintain their overall physical health. Socialization was once again cited as the primary reason for participation among the center users (Aday, 2003). New Models Taskforce Final Report 22 In the most recent studies, Turner (2004) and Pardasani (2004x) have also found that the majority of senior center participants tend to be female consumers older than 75 and that participation wanes as frailty increases. Both authors found that the most consistent attendees have low, fixed incomes and express the greatest need for the congregate meal programs. Turner (2004) also discovered a positive link between availability of transportation and senior center attendance. Both researchers found that participants listed the need for socialization and the type of programs offered as their primary reasons for attending senior centers. HJ Senior Center Programs and Services Maxwell (1962) defined the term "program" as "the sum total of all that individuals and groups do in the center and in the name of the center" (p. 118). Leanse, Tiven and Robb (1977) wrote a guide on Senior Center Operation for the National Council on the Aging and define "program" as "a range of services and activities offered to older people who come to the center, plus services based in the center but reaching out to the community's vulnerable, house -bound and isolated older members" (p. 127). The authors argue that for a senior center program to be effective, seniors must be involved in the development, implementation and evaluation of the program (p. 129). It is assumed that effective programs will enable the members to grow, feel empowered, and meet their needs. The authors also placed great emphasis on recognizing the diversity and differences among the aging populations that senior centers serve. They believe that centers should individualize programs to meet the specific needs, interests and abilities of participants, while recognizing and accommodating age and cultural variations (p. 129). From their advent in 1943, senior center programs have evolved in their complexity and variety, reflecting their goal to reach out to the broadest cross-section of the aging population. New Models Taskforce Final Report 23 As the concept and design of senior centers has grown more complex (from a primary purpose of recreation or social service only to more comprehensive, inclusive models), communities have benefited from diverse programming and service choices. Currently, senior centers, recreational clubs, nutritional or meal sites, multipurpose senior centers and community centers co -exist and comprise the spectrum of the senior center universe. Studies conducted by researchers in the last three decades have shown a significant growth in the diversity of programs and services offered (Aday, 2003; Gavin & Meyers, 2003; Krout, 1985; Leanse & Wagoner, 1975; Pardasani, 2004a; Skarupski & Pelkowski, 2003). A study commissioned by the National Council on Aging (1975) offered the following data on programs: - 42% of the senior centers surveyed provided less than 3 services, - 5% provided less than the three basic services (education, recreation and information referral), - 31 % reported 3 basic services plus volunteer opportunities, and - 22% reported 3 basic services, plus volunteer opportunities and health services (Leanse and Wagener, 1975, p. 29). Ten years later, Krout (1985) surveyed a random sample of 755 senior centers and classified the services they offered into 7 categories: access, health and nutrition, in-home support, income supplement, special services, information and assistance, personal counseling and mental health services. Four additional categories of programs (education, leadership opportunities, recreational and volunteer opportunities) were also identified. The mean number of services offered was 11.1 and the mean number of programs offered by the centers was 17.6. Twenty five percent of the centers polled offered between 15 to 17 programs or activities, while 43% New Models Taskforce Final Report 24 offer 10 to 14 programs. With respect to services, 17% provided 21 to 25 services, 22% provided 16 to 20 services, and only 12% provided 6 to 10 services (p. 467). Gelfand, Bechil and Chester (1992) conducted a study of senior centers in Maryland to identify a minimum core of services and programs that need to be provided by senior centers. They identified crafts, exercise, information and referral, meals, opportunities for socializing, and transportation as essential to the programming core of any senior center (p. 159). A study conducted by the New York City Department for the Aging (2002) obtained similar results when they reported that lunch, educational programs, recreational activities, health education, fitness classes, information, and case assistance were the most commonly utilized services. Another nationwide study conducted under the auspices of the National Institute of Senior Centers (MSC) investigated the patterns and impact of participation among older adults in California, Florida, Iowa, Maine, New Hampshire, Texas and Tennessee. The author reported that over 75% of all members indicated that the center had helped them to remain independent and maintain their overall physical health. Socialization was once again cited as the primary reason for participation among the center users (Aday, 2003). A recent survey of 220 senior centers in New York State revealed a diverse array of nearly 48 services and programs that could be broadly categorized as recreational, health, nutritional, volunteer or social services (Pardasani, 2004b). The number and type of programs offered depended on the type of senior center (senior club, nutrition site, recreational facility, adult care, senior centers, etc.) with multipurpose senior centers providing the greatest diversity and number of services (Pardasani, 2004b). In recent years, there has been a greater emphasis on programs and services related to lifelong learning, technology support, primary health promotion, mental health services, elder abuse prevention, caregiver support and community ombudsman facilitation (Arnold, 2002; New Models Taskforce Pinel Report 25 Chaffin & Harlow, 2005; Eaton & Salari, 2005; Ellis, Johnson, Fischer & Hargrove, 2005; Lin & Knapp, 1984; Manigbas, 2002; Miller & Pratt, 2003; Phelan, et al., 2002; Skarupski & Pelkowski, 2003). This expanding roster of services and programs reflects the goal of public funders (federal, state and local) to provide vital preventive services to older adults within their communities to deter or delay long term institutionalization, a significantly more expensive proposition. I] Senior Center Budgets The proposed budget allocation for 2009 towards the Older Americans Act was $1.731 billion, a 10% decrease from 2008. Of this total allocation, $351,348,000 was budgeted for Supportive Services and Centers (Title III B covering senior centers) and an additional $758,003,000 towards nutritional programs (congregate and home -delivered meals) (Congressional Research Service, 2008). A report by the Congressional Research Service (2008) posits that 9.5 million older adults received a form of service supported by the OAA. If we accept the recent census data of 33 million people over the age of 65, this allocation for community-based services (which include home-based services such as home -health care, health assessments, access and transportation services, as well as senior centers ) worked out to approximately $10 per older adult person (US Bureau of Census, 2000). Even if we assumed that only 25% of the older adult population would be in need of senior center programs and services, the total expenditure per person works out to $40 per year. New Models Taskforce Final Report 26 This per capita allocation is woefully inadequate and incapable of supporting senior centers at their current levels of functioning. The average proportion of federal contributions to senior center budgets has fallen from 29% in 1982 to 19% in 1990 (Wacker, Roberto & Piper, 2003). At current finding levels, senior centers are not expected into survive to the next decade, if they continue to rely on public funding. It is projected that senior centers will have to increase their reliance on private sources of funding such as foundations, philanthropic organizations, individuals, and quite possibly, consumers in order to meet their fiscal needs (Aday, 2003; Krout 1998; Pardasani, 2004c). Rationale for this study Change and innovation are concepts that are hard to translate into practice. While many senior centers across the country find their hands tied due to limited resources and manpower, other senior centers have responded comprehensively and urgently to the rapidly evolving older adult market. Senior centers are trying to adapt their service models to the changing needs and demographic profiles of the older adult population. In their effort to reach out to a broader cross- section of consumers, administrators and managers have undertaken unique, innovative and strategic measures to ensure the sustainability of senior centers nationwide. The challenges for the senior centers can be summarized as follows: (i) Continue to serve the current participants effectively while trying to engage non participating older adults (ii) Attract baby -boomers and "younger" seniors (iii) Re -conceptualize participation in the new era of increased consumer choices (iv) Compete with other community options and alternatives available to senior centers New Models Taskforce Final Report 27 (v) Re -invent the image of senior centers and re -position them as community focal points through marketing and outreach (vi) Develop strategic partnerships and collaborations with other service providers (vii) Re -design and re -building of modern facilities (viii) Attract potential funders —individual and foundations —to expand and innovate (Knout, 1998, Pardasani, 2004c, Turner, 2004, Young, 2006). Ryzin (2005) surveyed senior center administrators across the United States and reported the following trends: (i) Upgrading or re -building of facilities (ii) New programming choices that reflect the needs and interests of the non traditional seniors (iii) Charging participants for specific services and programs (iv) Expanded health and fitness programs, including new fitness centers, evidence -based health education, and programs that match the abilities of the diverse membership (v) Expanded inter -generational programming opportunities (vi) Innovative partnerships with businesses to expand outreach Senior centers in many communities are being re -conceptualized as inter -generation community centers, with expanded programs and services for all members of the community to be provided under one roof. The bedrock of these centers is the state-of-the-art health and fitness facilities, as well as opportunities for inter -generational programs, volunteering and civic New Models Taskforce Final Report 28 engagement. The movement to remake the image of senior centers is reflected in the nationwide, spirited debate over the use of the term "senior centers" (Ryzin, 2005). While some administrators recommend the use of another name to better describe senior centers, opponents argue that moving away from the term may denote shame in who we are (Young, 2006). Senior center administrators are making a concerted effort to engage with community members, agencies and businesses to ensure greater visibility and name recognition. Many administrators have created orjoined regional, state-wide or national coalitions in order to engage in legislative advocacy for the continued support and recognition for senior centers. Programmatically, there has been a concerted effort on part of many senior centers to assess the leisure patterns and service needs of older adults in the communities they serve. This data is being utilized to create new recreational programs with an increased emphasis on lifelong learning, performing arts, cultural enrichment, health education and financial planning. Where possible, even traditional congregate meal programs are being scrapped in exchange for cafe - style establishments that promote greater choices (Pardasami, 2004c, Ryzin, 2005, Young, 2006). In conclusion, innovation and change are permeating through the senior center world. However, constraints of resources, manpower and expertise may inhibit their potential success. Many administrators and managers have asked for successful examples of innovation and would like specific information on the design and implementation of new models of service. There have been very few attempts to catalog and document the various changes that have occurred in our field in the last decade. It is with this deficit in mind that the New Models Taskforce set out to gather data on new models of senior centers. New Models Taskforce Final Report 29 Methodolosy a. Questionnaire An initial 14 -item questionnaire was developed by the Taskforce. This questionnaire asked respondents to provide information on the size and budget of their senior center, as well as to describe an innovative project that they had undertaken. Additional questions attempted to assess the reaction to the innovation from staff and participants, the resources utilized for the project and the outcomes of its implementation. This questionnaire was made available online to potential respondents (Appendix A). A second questionnaire comprising 10 -items was developed as a follow-up to the first questionnaire. Respondents with the most significant innovations (based on the criteria listed below) were short-listed. Members of the Taskforce then conducted phone interviews with the selected Cbgxi�Et'TE Nlw,x J—a ,XL—YmVrc Tek,.,i R��nr•.J •ai�tma.+im Pzmesmm dusmt^TISery vumem respondents. The second questionnaire was utilized for this follow-up interview. The questionnaire allowed for more in-depth assessment of the innovative project or model, including addressing issues such as feasibility, replication and cooperation from the Board of Directors and/or funders (Appendix B). b. Sampling The first questionnaire was posted online at a website provided by Indiana University Northwest. An introductory letter (Appendix Q was drafted by the Taskforce. This letter explained the purpose of the study and directed potential respondents to the website. The letter New Models Taskforce Final Report 30 was sent out as an email to all members of the National Institute of Senior Centers (NISC). Additionally, NISC members were asked to forward this email to their colleagues and partners within the senior center field. The email was also sent to the coordinators of various State Associations of Senior Centers and State Departments on Aging. Follow up calls and emails were made to virtually all of the state associations and aging departments to encourage dissemination of the survey. This type of sampling could be best described as a purposive, non random type of convenience sampling. Since it is difficult to assess how many senior center administrators received this invitation, an accurate response rate could not be calculated for this study. The second questionnaire was administered in-person by members of the Taskforce. Selected respondents, who had also given permission to be contacted, provided follow-up data on their innovative projects or models. Approximately, forty respondents were contacted via this method. c. Data Collection Process The initial data was collected by an online questionnaire and then transferred to an Excel file. This allowed the authors to conduct an initial data analysis of the sample and categorize the type of innovations. The initial criteria used to assess whether a project or model was innovative were: ■ Approach or Style of Innovation ® Degree of Innovation ■ Significant Impact of Innovation ■ Sustainability of Innovation New Models Taskforce Final Report 31 ® Replicability of Innovation B Measurement Methodology After a careful review of all submissions by the taskfarce members, 35 senior centers were short-listed for further study. The short-listed respondents were then contacted via telephone by members of the Taskforce to conduct follow-up interviews. This data was tabulated in an Excel file and the emerging models or trends were summarized. Specific characteristics of the various categories of models were highlighted and resulting definitions of each model were developed. d.. Sample A total of 147 senior center administrators and managers responded to this survey. The sample was quite diverse with respect to size of budgets, and the number of staff and participants. Annual budgets ranged from $13,000 to $10 million. The average senior center budget for this sample was $325,000. The number of participants served ranged from 50 to 10,000, with the majority of the respondents reporting a few hundred participants (150-800). The number of staff ranged from I to 130, with the majority of senior centers reporting very small staff loads (1-5). The following is a breakdown of the number of respondents by state (in descending order of responses)- Minnesota 22 Michigan 13 California 12 Massachusetts 11 Florida 9 Pennsylvania 9 Kansas 7 Georgia 4 New Models Taskforce Final Report 32 Utah 4 Tennessee 4 West Virginia 4 North Carolina 4 r Connecticut 4 New Hampshire 3 \' J South Carolina 3 Texas 3 Maryland 3 Ohio 3 Arkansas 2 Indiana 2 A'I New York 2 - Arizona 2 Delaware 2 Illinois 2 South Dakota 2 Kentucky 2 Rhode Island I Nevada 1 Washington 1 Virginia 1 Oregon I Colorado I Vermont I Maine 1 Iowa 1 Findings Based upon the initial and follow-up interviews with survey respondents, some broad patterns of models emerged. The Taskforce identified eight, specific, emerging models of senior centers. The defining characteristics of each model were delineated and highlighted. Note: The Taskforce does not make any claims that these are the only emerging models available in the United States. Due to the limited number of respondents and the sampling method, the sample may not be rep•esentative of the senior center field across the nation. The members of the Taskforce also believe that there are several overlapping characteristics between New Models Taskforce Final Report 33 the models and that they are not mutually exclusive. In fact, many senior centers represent more than one model or exhibit the characteristics of several models. To facilitate this process, we have attempted to define senior centers by their most significant characteristics. It is our hope that these models provide guidance and a fi•ameivork for other senior centers as they embark on their individual process of innovation. The following are the eight models of emerging senior centers as highlighted by our nationwide study: E Centers of Excellence Community Center ■ Wellness Center ■ Lifelong Learning/Arts ■ Continuum of Care/Transitions i The Next Chapter E Entrepreneurial Model ■ Cafe Model We will now provide the defining characteristics of each model, and discuss their impact on the older adults and communities served by them, as well as provide examples from field: New Models Taskforce Final Report 34 I. CENTERS OF EXCELLENCE MODEL The defining characteristics of such senior centers are their drive to: 1: ➢ Meet the highest standards of excellence, primarily as identified by NISC accreditation Apply for state association of senior centers' accreditation Operate as nonprofit centers that meet state nonprofit standards Apply for recognition from nonprofit and governmental centers, eg., the Malcolm Baldrige National Quality Award Hire and support directors with higher education and/or management certificates Promote continuous improvement, adaptability, and strategic management Example #1: Fergus Falls Senior Citizens Program, Inc., Fergus Falls, MIN The Fergus Fall Senior Citizens Program, Inc. (www.ffsenior.org) has received: ■ A Certificate of Excellence in Nonprofit Leadership & Management © NISC Accreditation and Re -Accreditation ❑ MN Nonprofit Excellence Award ❑ Certified Senior AdvisoAD designation ❑ Recognition that it meets the Charities Review Council Standards Recognition as a Community Leader beyond a Senior Center Example #2: Sartory Senior Center, Coral Springs, FL The Sartory Senior Center (www.coralsi2rings.org/seniorpro rg ams) has: ■ Been funded by the City government (Parks & Recreation) ❑ Led community in a statewide initiative to create "Communities for a Lifetime" ❑ Created a broad coalition by involving all members of the community in planning and development ❑ Stopped migration of older adults from rural areas to urban areas to access services ■ Demonstrated leadership and civic -mindedness, as a result of which they are viewed as an integral focal point in their community. Impact of the Centers of Excellence Model: M Provides planning, evaluation roadmap, risk management for communities they serve ❑ Increased credibility, accountability, quality assurance, consistency ❑ Inspiration and increased morale among staff and participants Increased Public Relations: recognition, prestige, image, professionalism, press o Increased Funding ■ Builds/increases strategic partnerships, enhances programming ■ Stakeholder involvement, development, educates, increases participation ■ Senior centers seen as integral and viable models within communities New Models Taskforces Final Report 35 II. COMMUNITY CENTER MODEL The defining characteristics of such senior centers are: ➢ Diverse and comprehensive programming ➢ Programming to be offered at multiple sites through partnerships, e.g. 'Centers Beyond Walls' ➢ Provide inclusive programming and activities for all ages and abilities ➢ A state-of-the-art health and fitness center ➢ Programs that encompass health, recreational, educational, cultural, nutritional and social service needs ➢ Consistent and intensive program evaluation and needs assessments ➢ Use of alternative names instead of `Senior Center' Example #1: Fort Collins Senior Center, Fort Collins, CO The Fort Collins Senior Center (www.ei.fort-collins.co.us/recreation/senioreenter) is: ■ A program that was created by a public process of advocacy, a needs assessment and voting on a funding stream ■ City -funded ■ A center that hosts 30-60 events per day, reports 1,000 visits per day, and provides off- site events ■ A center that operates 7 days a week, 6 a.m. to 9 or 10 p.m., ■ Partnered with community agencies and organizations (e.g. medical, schools, businesses) ■ A Center that has received national/international recognition Example #2: Manzano Mesa Multi -generational Center, Albuquerque, NM The Manzano Mesa Multi -Generational Center (www.cabq.gov/seniors/centers/manzano-mesa- multieenerational-center/): ■ Operates a 37,000 sq. ft. multi -generational facility ■ Provides programs for consumers - youth through seniors ■ Operates extended hours from early morning to late evenings- senior use high from morning to early afternoons, community use high in the evenings ■ Worked collaboratively with community to create niche programming for seniors ■ Established a large number of strategic partnerships ■ Receives city and federal funding New Models Taskforce Final Report 36 Other examples of the community center model, including examples of alternative names: ■ Avenidas, `New Roads for Older Adults' www.avenidas.ora ■ 55 Kip Center, 'Building Bridges to Successful Aging' www.55kipcenter.org ■ Mill Park Center, `A Community Center for Active Adults' www.seniorcenterservices.com ■ Vesper Hall, `We Add Quality to Life' www.bluesprinesgov.cotn/vesper ■ Evergreen Commons, `Helping Adults get the Most out of Life' ■ PEAK Center, `People Experiencing Activity, Arts and Knowledge' www.peakeenter.ore ■ Goodrich -Gannet Neighborhood Center ■ Fairhill Center for Aging www.fairhillcenter.oug Impact of the Community Center Model: ■ It's the "IN" thing to do- intergenerational program opportunities, integrated leisure activities, inclusive vs. exclusive ■ Gives taxpayers and other stakeholders the most bang for their buck ■ Best utilization of facility throughout the day ■ Serves large segment of population, including seniors who may not go to a `senior center' ■ Cost sharing results in cost savings ■ Quality facilities promote quality programs ■ Appealing to Boomers who resist `senior centers' New Models Taskforce Final Report 37 III. WELLNESS CENTER MODEL The defining characteristics of such senior centers are: ➢ Use of evidence -based health promotion models ➢ Consistent use of evaluation tools Significant collaborations I I A state-of-the-art health and fitness center Steady participation in health-related research protocols Use of innovative technology and current knowledge to promote health Coordination with healthcare professionals, universities, research institutions and pharmaceutical companies Example #1: Baltimore County Senior Centers, Baltimore, MD The Baltimore County Senior Centers (www.baltimoi-ecountvmd.gov/Agencies/aging/centers/): ■ Have built a state -of -the art fitness center and offer various health -promotion programs to attract adults 55-70 ■ Have established strategic partnerships with Towson University (provides assistance with research and staffing) and Erickson Communities Continuing Care. ■ Received expanded funding from diverse sources- University (research, staffing), Center Council (equipment), Department of Aging (programs) ■ Have found that participation among younger and older seniors has increased tremendously. Example #2: OPC Center, Rochester, MI The OPC Center (www.opcseniorcenter.ore): 0 Is funded through a combination of a mill levy (1/3), fund raising and grants (1/3), service fees and charges (1/3) ❑ Serves three communities o Operates a state-of-the-art fitness facility- lap & therapeutic pools, gyms, deck, garden, cafd ■ Has more than doubled visits per day first year (700) ■ Partners with university and hospital ■ Operates 13 mini -buses New Models Taskforce Final Report 38 Example #3: Center in the Park, Philadelphia, PA The Center in the Park (www.centerinthepark.oEg): ■ Offers evidence -based health promotion programs such as In Touch, Beat the Blues, Harvest Health, Healthy Steps Partners with Thomas Jefferson University's Center for Applied Research on Aging and Health Is working on sustainability business plan for Harvest Health, a chronic disease self- management program and receives consultation fees Other examples of the Wellness Center Model: ■ Lowcountry Senior Center, Evidence -Based Wellness Programs www.ropersaintfrancis.com/senioreenter ■ North Shore (IL) Senior Center, Large Fitness Center www.nssc.ore ■ North Shore (WA) Senior Center, New Fitness Center www.northshoreseniorcenter.ore Monroe Center for Healthy Aging, Healthy Aging Alliance www.monroectr.ore Elsie Stuhr Senior Center, ICAA Senior Fitness Test www.thprd.org/facilities/estulir.cfin ■ Rogers Adult Wellness Center www.rogersarkansas.com/wellnesscenter/ Impact of the Wellness Centers Model ■ Better outcome measurement through evidence -based programs ■ Enhanced physical and mental health of participants (that can be documented) ® Ability to measurably promote independent lifestyles of seniors ❑ Increased strategic partnerships with professional organizations ❑ Raised the level of professionalism and image of senior centers as health -focused institutions ■ Attracts younger seniors and non traditional participants New Models Taskforce Final Report 39 IV. CENTERS FOR LIFELONG LEARNING AND THE ARTS MODEL The defining characteristics of such senior centers are: ➢ Programs and activities offered at multiple sites ➢ Focus on intellectual stimulation, personal growth, and enhanced quality of life ➢ Culturally and linguistically diverse ➢ Highly skilled, competent and experienced cadre of staff and volunteers ➢ Programs that are inclusive, comprehensive and innovative ➢ Celebrating the exploration of our creative selves Example #1: The New Center for Learning, Five Towns Senior Center, Woodmere, NY The New Center for Learning (email: seniorwoodmere@aol.com): ■ Receives funding from the National Council of Jewish Women, School District, City, County, and State ❑ Provides programs for intellectual, social, cultural enrichment ❑ The organization is self-sustaining through fees ❑ Partners with school district to provide advertising and classrooms for its programs ❑ Offers 3 -session classes to connect with new seniors ■ Rigorous selection of instructors to maintain high and consistent quality of programming Other examples of and resources for the Lifelong Learning and the Arts Model: ■ Center for the Arts, Nashville, TN www.seniorarts.ore/ ■ Whitney Senior Center www.ci.stcloud.mn.Lis/CommSvcs/Whitney ■ North Carolina Center for Creative Aging, Ashville, NC www.cca-nc.ore/ ■ Center for Creative Aging www.creativeaeina.org Impact of the Lifelong Learning and Arts Model: ■ Enhances partners' programming and facility use by offering senior programs ■ More (and new) seniors access services because of off-site location ■ Stimulating brain -fitness program helps keep minds alert ■ Increases partnership opportunities with other agencies (libraries, arts organizations) New Models Taskforce Final Report 40 V. CONTINUUM OF CARE or THE TRANSITIONS MODEL The defining characteristics of such senior centers are: ➢ Senior centers play a vital role as the focal points of coordination of information, access and service delivery to the aging population. ➢ Comprehensive services and programs that meet the changing needs of consumers as they "age -in - community". ➢ State -of -the art services that are characterized by incremental, as well as structured plans that allows for greater dependence on resources and focus as participant's age. ➢ Services/Programs grounded in evidence -based theory and practice. ➢ Inter -disciplinary, comprehensive collaboration with healthcare institutions, healthcare providers, AAA's, State Offices of Aging and Mental Health, researchers, educational institutions and community-based service providers to create a unique system of care. Example #1: Avenidas, Palo Alto, CA Avenidas Village (www.avenidas.org) offers: ■ Home-based membership services ■ One -call resource with concierge level service- health and wellness, daily living, arts and culture, community connections R Access and discounts with pre-screened vendors ❑ Medical transportation ❑ Daily telephone check-in 11 Free emergency preparedness review ❑ Member -only forum, activities, directory ■ Volunteer opportunities Example #2: Ann Arundel County Maryland, Senior Center Plus Program The Senior Center (=.aace.edu/seniors/centers.cfm) offers: ■ Respite Care for homebound seniors ■ Integrated programming for frail and healthy/active seniors ■ Transportation services ■ Services staffed by Geriatric Nursing aides, Coordinator, and P/T Social Worker Example #3: St. Joseph's McAuley Center and Express Care Clinic Hot Springs, Arkansas The Senior Center (www.saintiosephs.com/services/occupationaln offers: ■ Clinical and Social Continuum of Care Model of Care New Models Taskforce Final Report 41 ■ Healthcare Clinic within a Senior Center— provides rent to the Senior Center v Critical healthcare services in a rural setting i Services to all community members ■ Community healthcare staffed by LPN, NPs and Physician's Assistant ■ Serves as a conduit to incremental care for community-based seniors ® Promotes independent living ■ Introduces community members and seniors to the Senior Center ® Creates a foundation for a Continuum of Care (very preliminary) ■ Increases viability of the role and impact of senior centers (even as members age) New Models Taskibree Final Report 42 VI. THE NEXT CHAPTER MODEL The defining characteristics of such senior centers are: ➢ Life planning programs to explore future possibilities and goals as people age ➢ Engagement through paid work and volunteer service to help find meaning and purpose ➢ Recognition that seniors prefer to use their skills and experience in flexible work or service opportunities ➢ Continued learning for new direction, enrichment and retooling ➢ Peer and community connections of all ages Example #1: Newark Senior Center, Newark, Delaware (www.newarkseniorcenter.com) The Newark Senior Center ■ Provides project consultancy services (for a fee) for nonprofits ■ Participates in NCOA Wisdom Works, an evidence -based health promotion program ■ Recruits and trains self-directed volunteer teams to enhance civic engagement ■ Developed a volunteer database to match senior volunteers with area nonprofits ■ Provides trainings (for a fee) in Nonprofit 101, Self -Directed Teams, How to be a Good Consultant, How to be an Effective Board Member ■ Developed a marketing plan, wrote rental contracts, re -wrote a volunteer manual, developed a disaster recovery plan, and assisted a senior center with the NISC accreditation process Example #2: Senior Center Services of Bartholomew Comity, Columbus, IN: (www.senioreenterservices.com) n Senior Products- a hobby venture became subcontracted manufacturing operation ❑ Developed a business plan and now the operation generates employment and income ❑ Program is self-supporting with potential to generate real income ❑ Offers temporary employment service ❑ Established a partnership with a staffing company for employment services ❑ Established partnerships w/area employers to increase opportunities Other examples of The Next Chapter model: ■ Fergus Falls Senior Center (MN) senior employment program www.ffsenior.ore ■ Coming Of Age (PA) Philadelphia. "Inspiring Opportunities for adults over 50" www.comingofage.ora ■ Senior Center, Inc (VA) The Next Chapter www.seniorcenterinc.or /g next ■ NorthShore Senior Center (IL) Life Options. www.nssc.ore ■ Mesa (AZ) Life Options wNvw.me.maricopa.edu/community/comtnuniiyed/crs mlo.htm New Models Taskforee Final Report 43 Impact of the Next Chanter Model: ■ Seniors feel a sense of purpose, productivity, vitality ■ Seniors feel physical and mental health is better ■ Seniors enjoy making new friends, camaraderie of professional work environment ■ Vital community resource of seniors wisdom and experience is mobilized ■ Better senior buy -in to projects when choosing their own to work on ■ Volunteer services at low-cost to nonprofits ■ Income generation through product development, trainings and consultancy ■ Promoting the senior center as vital, vibrant focal point for seniors of all ages and abilities New Models Taskforce Final Report 44 VII. ENTREPRENEURIAL MODEL The defining characteristics of such senior centers are: ➢ Focus on philanthropic funding rather than 0 1` public funding Generating earned income Positioning in the marketplace as a focal point Use of successful business models from the for- profit and non-profit world Use of strategic management tools for continuous improvement Use of technology to enhance effectiveness and efficiency Contemporary, `hip' facilities that are new or remodeled Very consumer driven -open non-traditional hours to attract diverse consumers Example #1: Lou Walker Senior Center, Lithmria, GA The Lou Walker Senior Center (www.co.dekalb.ga.us/humansery/lou.htm): R Received HUD `pre -award' CBDG funding for a 40,000 sq. ft. facility opened in 2006 ❑ Created a facility with a contemporary design- glass, steel, stone, digital screens ❑ Designed a comprehensive facility to meet changing needs of the present and future ❑ Ensured a non -institutional look for facility -not a traditional nursing home design ❑ Established `Corridors of Life', a transitional program to ensure a continuum of care - seniors receive progressive level of services as they age (independence to long term care) ■ Created Citizen Planning Committees that are vital to facility development and community patronage Example 92: Lowcountry Senior Center, Charleston SC The Lowcountry Senior Center (www.ropersaintfrancis.com/seniorcenter): ■ Offers health promotion programs such as health fairs for all community members ■ Collaborated with Roper St. Francis -Community Health Care and City of Charleston to design and implement community health fairs ■ Used these health fairs as opportunities for positioning, branding, and marketing Example #3: Senior Center, Inc., Charlottesville, VA The Senior Center, Inc, (www.seniorcenterine.orgl: ■ Receives no government funding ■ Raises 50% of its budget through philanthropy: (individual, foundations, corporate) ■ Raises 50% of its budget through earned income- member and program dues/fees, newsletter ads, facility rental ■ Strategic marketing focus on position in community through innovative ad campaigns New Models Taskforce Final Report 45 Example #4: Medford Senior Center, Medford, OR The Medford Senior Center: ■ Is a nonprofit center ■ Built new facility with HUD grant and private donations ■ Receives 94% of total funding from donations, meal program fees, thrift store, fund raising, bingo, travel club commissions ■ Receives only 6% funding of total funding from city and county grants Other examples of the Entrepreneurial Model: ■ Iowa City (IA) and Madison (WI) produce their own TV shows. http://www.ci.madison.wi.us/senior/facilities.html http://icsctv.uiowa.edu/ ■ Evergreen Commons (MI) private fitness club subsidiary. www.evergreencommons.com ■ Sunshine Center (FL) on-site pharmacy www.stpete.org/seniors Impact of the Entrepreneurial Model: Il Increased control over funding ❑ Greater independence through self-sufficiency ❑ Independence allows for rapid adaptability in a rapidly changing environment ❑ Increased financial security ❑ Increased program stability and sustainability ❑ Increased sense of ownership New Models Taskforce Final Report 46 VIII. CAFE MODEL The defining characteristics of such senior centers are: ➢ Retail approach to programs ➢ The cafe is the centerpiece ➢ Programs that are offered in addition to cafe at various sites I Smaller, neighborhood -based focus Cafes are open to all community members — allows for introduction of new participants to other programs and services Example #I: Mather LifeWays, Chicago, IL The Mather LifeWays Model (www.matlierlifeways.com): R Provides award-winning concept and design ❑ Provides opportunity for a neighborhood -based, retail orientation ❑ Addresses needs of lower- and working -middle class consumers ❑ Provides an experience open to entire community ❑ Provides a warm, inviting, "ageless" environment ❑ Offers programs geared for age 55+ 0 Allows for a consumer driven menu and services ■ Requires licensure and fees associated with development Example #2: Borchardt Cyber Cafe, St. Barnabas Senior Center (SBSC) Los Angeles (www.sbssla.ore/CvberCafe.html) The Borchardt Cybe Cafe: ■ Provides a popular location (cafe) for community members to gather and socialize ■ Promotes a lifestyle of learning, using computers to reach broader goals of healthy living ■ Creates a supportive social environment, where learning is experiential and community is as important as content ■ Respects diverse adult learning styles by teaching students what they wish to learn, and encouraging them to explore creative possibilities ■ Makes technology dynamic, by making it available in its infinite variety, e.g., webcams, games, shopping, downloading music, information seeking, blogging, digital photography, film making Imloact of the Cafe Model Attracts younger seniors (60% are 69 or younger at Mather's) ❑ Rigorous training provides extraordinary customer experience and employment ❑ Engages participants to improve quality of life, promotes personal enrichment ❑ Provides/promotes good nutrition ❑ Social connections stave off cognitive decline ■ Promotes partnerships with agencies focused on independent lifestyles and connecting older adults to resources New Models Taskforce Final Report 47 Other Findings of the Study In additional to the various models that were proposed by this study, several innovative projects and programs were reported by the respondents. Here is a summary of some of the innovative ideas that have been divided into categories by type of innovation: Facility Design ➢ Designing a large senior center within a long-term care facility ➢ Creating large, modern fitness centers with state -of -the art equipment ➢ Creating an outdoor space for programming and to rent out for a fee Creating a gallery space to display member art, as well as to rent out for a fee Multi -generational Programming ➢ Hosting Inter -generational "National Issues" Forums ➢ Adopt -a -class program (with local schools) ➢ Student Pen Pal program ➢ Local High School students meet their community service requirements by volunteering with the senior center ➢ Inter -generational Community Gardening Project ➢ `Bird -Houses in Public Parks" Project ➢ Inter -generational Spring Ball ➢ Multi -generational Holiday Parties and Carnivals ii. Civic Engagement and Volunteering ➢ Chore Corps — senior volunteers assisting the homebound elderly ➢ Golden Angel Tree Program — gift service for homebound, low- income elderly ➢ Multi -cultural Community Volunteer Training Program ➢ Highway Maintenance ➢ Senior Volunteer Corps ➢ Senior Grievance Committee iii. Utilization and incorporation of new technology ➢ Online TV Program in association with University of Iowa ➢ "My Senior Center" software to streamline data collection and analysis ➢ Automation of program reservations and meal orders to track member preferences ➢ Using "Skype" to connect seniors around the world iv. Attracting boomers ➢ Partner with local hospital and pharmacies for health promotion ➢ Fitness Centers and Computer Classes ➢ Creating an "Active Wellness Center" ➢ Visual Arts Programs ➢ Hosting Bridge Tournaments ➢ Cultural Programming (Opera, Theater, Writing, Pastels Paintings) New Models Taskforce Final Report 48 ➢ Offering college courses in collaboration with a Community College "Outrageous Adventures" that promotes outdoor activities such as hiking, skiing, After-hours and late evening programs ➢ Women's Texas Hold -em Leagues Cultural Exchange Travel Program ➢ Art Classes through local Museum Senior Golf League ➢ Senior Dating Service ➢ Foreign Language courses ➢ Ballroom Dance classes v. Innovative Marketing ➢ March for Meals Expo, Hawaiian Picnic and Autumn Dance to attract seniors ➢ News articles covering various stories about programs and participants ➢ Participation in community events ➢ Offering the facility for community events ➢ Partner with citizen coalitions Partner with social service agencies vi. Fund Development ➢ Creating a contribution pool among current members Offering fee-based programming ➢ Operating fitness centers ➢ Creating products fon• sale ➢ "Tree of Life" sculpture Thrift Store ➢ Offering group discounts on purchase of theater tickets vii. Collaborations and Partnerships ➢ Developed a joint program with the local YMCA ➢ Collaboration with Association for the Blind for free vision screenings ➢ Collaboration with pharmacy for free medication education and screenings Collaboration with local businesses for conference sponsorship ➢ Collaboration with local universities and colleges to offer lifelong learning programs ➢ Collaboration with cultural institutions (museums, art institutes, theaters, etc.) viii. Programs ➢ Holiday Meals for Homebound Elders ➢ Cultural Trips (museums, theater, etc.) ➢ Computer Classes ➢ Wine Tasting and Cooking Classes ➢ Unique Walking and Hiking Programs ➢ Music Bands ➢ Fee-based lunches New Models Taskforce Final Report 49 ➢ Health Promotion and Education Programs ➢ Senior Job Fair ➢ Temporary Employment Service Corps ➢ Chronic Disease Self Management Programs ➢ Emergency Preparedness Training ➢ Family Caregiver Support and Respite Programs ➢ Men's Program Planning Group ➢ Indoor Golf Simulator ix. Pursuing Recognition of Excellence ➢ NISC Accreditation ➢ NISC Membership ➢ Non Profit Standards of Excellence A Accounting Standards Excellence Health Promotion Standards of Excellence ➢ Business Bureau Certification Community, Regional, State and National Recognition A Unitofthe National Council on Aging ACCREDITED BY NATIONAL INSTITUTE OF SENIOR CENTERS New Models Taskforce Final Report 50 Implications of this Study The purpose of this study was to document current practices in the senior center field. Our goal was to collect data on innovative strategies and emerging models and disseminate that information to practitioners in our field. We found many inspiring stories of change, growth and innovation across the nation. Our comprehensive analysis of the various submissions yielded some common themes that unify forward -thinking senior center directors and administrators. These are: (i) Collaboration: The ability to form strategic partnerships with universities, colleges, high schools, social service agencies, businesses, hospitals, healthcare providers and other entities are integral to the sustainability of senior centers. If senior centers want to be viewed as community focal points, they must position themselves as a viable and legitimate community agency. Engaging in collaborative efforts will enable senior centers to expand their reach and enhance their influence in the community -level, decision-making process. Furthermore, community collaborations allow senior centers to offer a broader cross-section of services and programs to their target population — community -dwelling older adults. (ii) Responsiveness: A common characteristic of innovative senior centers was their high level of responsiveness to their community needs. These senior centers engaged in comprehensive assessments of community resident profiles, needs, interests and resources. These strategic assessments, often conducted in coordination with other entities within the community, allowed the senior centers to engage a diverse group of older adults and offer meaningful New Models Taskforce Final Report 51 experiences to their consumers. Almost all senior centers who offered data -driven programming reported an increase in participation and revenue. (iii) Accountability: Most of the senior centers in our sample created structures for consistent feedback from their Board of Directors, staff, consumers and community members. This process allowed them to be responsive and accountable to their constituents. Accountability was also encapsulated in their efforts to streamline data collection and analysis as it related to service delivery. Program evaluation, a critical component of evidence -based programs, allowed senior centers to demonstrate their efficacy and impact on their communities. Some senior center administrators reported receiving recognition for their efforts to improve standards of service and reporting. These acereditations, awards and certifications not only increased visibility and membership, but also attracted new sources of funding. Creativity: Given the limited resources, manpower and increased market competition, most administrators relied on their own creativity and that of their staff to envision and implement change. Ingenuity, resourcefulness and zeal are the hallmarks of our field. Most respondents utilized cutting-edge ideas and information from the aging service field and incorporated these into their own innovative designs. As cliched as it sounds, thinking outside the box enabled administrators to expand and enhance their programming, fundraising, marketing and operations. (v) Passion: There is nothing more enabling and motivating than passion when we talk of change. Innovation and change are difficult, often frustrating, slow processes beset with New Models Taskforce Final Report 52 frequent missteps. It is during those difficult transitions that passion and drive help us push through. We found that all our respondents demonstrated a high level of confidence in the overall purpose and future of senior centers. These respondents were passionate about the impact that senior centers have on the lives of older adults and other members of the communities they serve. They strove to re-imagine, re-position, and re-purpose senior centers, thereby ensuring their continued significance, influence and viability for generations to come. TITO l,. i ;XM �& Nr ; j1 New Models Taskforce Final Report 53 Conclusion For over six decades, the field of senior centers has benefitted millions of our family members, friends, and neighbors. The field has grown and, more importantly, adapted to the changing issues of aging in our communities. Founded as a grass-roots movement, senior centers remain effective and efficient in addressing local community issues and needs. The information gleaned from our research, including the following case studies, illustrates the creativity and vitality of senior center leaders and constituents. It is our hope that the New Models of Senior Centers research conducted from 2006-2009 will prompt more senior centers to dream of the possibilities, and work to make happen, an even brighter future for their own center and our field. Dissemination Because NISC values the power of sharing information, the Taskforce dissemination was multi- faceted. In addition to a seminar presentation at the 2008 ASA-NCOA conference in Washington D.C., these findings were presented at state conferences for senior centers in Pennsylvania, Texas, and West Virginia and Taskforce representatives remain available for future conference presentations. The power point presentation has been available on the NISC web site since April, 2008. A compact disk of this report is being distributed through the National Council on Aging (NCOA) and NISC networks. New Models Taskforce Final Report 54 �5L r CITY OF IOWA CITY U "ANDUM M E M'f� Kw Date: June 30, 2014 To: Ad Hoc Committee on Senior Services From: Joe Younker, Chair Re: Assessing Use of Financial and Physical Resources At our June 23 meeting we discussed, and members volunteered, to serve as Contact Members for each agency or consortium as follows (agenda item # 5 from that agenda): Elderly Service — Dohrmann Pathways Adult Day Services— Bern -Klug Shelter House — Honohan JC Livable Communities Initiative — Cannon Consultation of Religious Communities — Dohrmann Heritage Agency on Aging — Cannon At the same meeting we identified responsibilities for the Contact Members as follows: Obtain a summary of the senior services provided by the agency or consortium Ask the agency or consortium to identify perceived gaps in the services available to seniors in Iowa City Solicit other input from the agency or consortium We also discussed having each Contact Member present the above described preliminary information to the full Committee at the meetings in July. After presentation of the preliminary information, the full Committee will determine what follow up information is necessary, including whether more formal presentations or reports from any other agencies or consortia are necessary. This process will be reviewed at the July 7 meeting. CITY OF IOWA CITY .°�M E M 0� R A 'N"" Ur U Date: July 2, 2014 To: Ad Hoc Senior Services Commission Members From: Marian K. Karr, City Clerk Re: Pending Items for Future Meetings Members have contacted me requesting the following items be added to the list. Contact Committee Members assigned in parenthesis. 1. Open meeting for participants and public to discuss experiences 2. Senior Center funding from Johnson County 3. Elder Services (Dohrmann) 4. Pathways Adult Day Services (Bern -Klug) 5. Johnson County Livable Communities (Cannon) 6. Heritage Area Agency on Aging (Cannon) 7. Shelter House (Honohan) rlllr p CITY OF IOWA CITY ;tAN D U M Date: July 2, 2014 To: Ad Hoc Senior Services Commission Members From: Marian K. Karr, City Clerk Re: Schedule and calendar (September -November) At the June 23rd Ad Hoc Senor Services meeting a revised September -November schedule was discussed and tentative agreement reached for the first and third Wednesdays at 3:30. One member is unable to do the third Wednesday and information requested as to the potential of the fourth Wednesday (instead of the third). Below is a summary of the information received. I will update the calendar with revised dates and absences as I get information from you. Honohan — no problem with any Wednesday Dobyns — no problem with first and third; checking on fourth First Wednesdav Dohrmann — conflict on October 1 until 3:30 Fourth Wednesday Younker — conflict on November 5 only Bern -Klug — conflict on November 5 only Dohrmann — conflict on September 24 until 4:30; and traveling November 26 S: ad ho cse n iorseNices/sched ulecalendar The Heritage Area Agency on Aging. Heritage is one over 600 Area Agencies on Aging nationwide and one of only six (6) in Iowa. Authorized by the Older Americans Act of 1965 (revised), Area Agencies on Aging are agencies established under federal law to respond to the needs of Americans age 60 and over in every local community, with the goal of keeping seniors living independently in their own homes. The Heritage Agency has been a department of Kirkwood Community College since 1973 and was designated by the Iowa Department on Aging to serve Benton, Cedar, Iowa, Johnson, Jones, Linn and Washington counties. Heritage plans, funds, and coordinates a variety of human service program that serve the 78,798 older adults who reside in the seven county region (2010 US Census). Statistic: 52% HAAA eligible service recipients reside in Johnson and Linn counties. The remaining 48% are distributed over the remaining five counties. Heritage serves people age 60 and above as well as their families, communities, and governments. In addition, The Heritage Agency serves as an Aging Disability Resource Center (ADRC) serving adults 18 years of age and older with a disability through advocacy and options counseling. Partner Agency Links: The Heritage Area Agency on Aging Heritage Area Agency on Aging Centers for Disease Control and Prevention http://www.cdc.gov/ Centers for Medicare and Medicaid Services http://www.cros.hhs.gov/ Iowa Association of Area Agencies on Aging http://www.i4a.orvJ Iowa Department on Aging http://www.agin .ig iowa.gov/ Iowa Department of Human Services http://www.dhs.iowa,gov/ Liam County TRIAD (Reducine Crime Against Older Adults) http://www.linneountytriad.org/ National Association of Area Agencies on Aging http://www.n4a.ore/ Senior Health Insurance Information Pro ram (SHIIP) hftp://www.shiip.state.ia.us/ One Away Campaign Video http://www.youtube.com/watch?v=NDcesNXuJ-4 AD HOC SENIOR SERVICES COMMITTEE LIVABLE COMMUNITY & HAAA PRILIMINARY REPORT SENIOR SERVICES PROVIDERS: Iowa City - 91 Coralville - 18 Total - 109 TYPE: Governmental: 23 For Profit: 30 Non Profit: 56 ACCEPTED PAYMENT SOURCES: Free of Charge: 40 Medicare: 16 Medicaid: 16 Private Insurance: 17 Private Pay: 58 Financial Aid Available: 20 Brief summary report from selected fields: Comprehensive Access Database (created by Ellen Cannon — June 30, 2014) Source Information: Johnson County Livable Community Senior Seri,ices Directory 1 Services by Category: Iowa City/Coralville DULT DAY CENTER 2 ADULT PROTECTION 10 DVOCACY 15 SSISTIVE TECHNOLOGYJ 15 CAREGIVER EDUCATION &:SUPPORT 15 COMPANION $ERVICES 5 CONTINUING CARE RETIREMENT COMMUNITY 3 CDUNSELMG 11 CULTURAL/EDUCATIONAL OPPORTUNITIES 10 DISABIL)T(ESI INJURIES ASSISTANCE 21 DRIVING SAFETY 1 EMERGENCY RESBONSE 9 EMPLOYMENT SERVICES 4 FINANCIAL ISSUES 10 qERIATRIC'CARE MANAGEMENT1 10 GOVERNMENT 23 HOUSING;ASSISTANCE 14 HOUSING.FOR INDEPENDENT LIVING 8 INDEPENDENT LIVING SKILLS INSTRUCTION 25 INFORMATION &, REFERRAL 28 IN HOME SERVICES MEDIICAL CAREJ 9 IN HOME SERVICES (NON MEDICAL) 18 INSURANCE COUNSELING 42 LEGAL ASSISTANf El 4 MEDIGAUDENTAL CARE 27 MENTAL HEALTH 30 NURSING HOMEILONG TERM CARE 5 NUTRITION/'FOOD 15 RECREATION/ ACTIVITY/ EXERCISEJ 25 RESPITE CARE 9 RETIREMENT PLANNING 3 SOCIAL SECURITY ASSISTANCE 22 SOCIAL SKILLS DEVELOPMENT 35 SUPPORT GROUPS 10 AX PREPARATION ASSISTANCE 3 RANSPORTATION 12 ETERANS SERVICES 6 2 VOLUNTEER OPPORTUNITIES 16 ELLNESS LEISUREJ 6 SENIOR SERVICE PROVIDER DIRECTORY (source: JCLC's online, comprehensive Senior Services Provider Directory) AARP Driver Safety 601 E Street NW, Washington, VA 888-227-7669 20049 AARP of Johnson County 1556 First Avenue - Suite B, Iowa 319-335-0431 City, IA 52240 Access to Independence of the 1556 S. 1st Ave Suite B, Iowa City, 319-338-3870 Eastern Iowa Corridor IA 52240 Aging Disability Resource Center 1156 S. First Ave., Iowa City, IA 319-338-0515 (ADRC) - program of ESI 52240 Alzheimer's Association - East 317 7th Ave., Suite 402, Cedar 319-294-9699 Central Iowa Chapter Rapids, IA 52401 Arthritis Foundation -Heartland 1026 A Ave NE, Rm 257, St Lukes Hospital Resource Center, Cedar 319-363-4403 Region -IA. A. Rapids, IA 52403 Atrium Village 117 South 3rd Street, Hills, IA 52235 319-679-2224 Autumn Park Apartments 3042 Muscatine, Iowa City, IA 52240 319-337-7176 Bickford Senior Living 3500 Lower West Branch Road, Iowa 319-351-3200 City, IA 52245 Big Brothers Big Sisters of 3109 Old Highway 218, Iowa Clty, IA 319-337-2145 Johnson County 52246 Briarwood Health Care Center 605 Greenwood Drive, Iowa City, IA 319-338-7912 52246 Cambus - The University of Iowa Evashevski Drive, Iowa City, IA 319-335-8633 52242 Capitol House Apartments 320 S Dubuque, Iowa City, IA 52240 319-388-2127 Johnson County Extension Office, Caregiver Support Group 3109 Old Highway 218 S., Iowa City, 319-339-6162 IA 52246 Caring Hands & More Inc. 409 Kirkwood Ave., Suite B, Iowa 319-337-8922 City, IA 52240 Chatham Oaks, Inc. 4515 Melrose Avenue, Iowa City, IA 319-887-2701 52246 Citizen Building Apartments 319 E. Washington Street, Iowa City, 319-339-9442 IA 52244 City of Iowa City - Parks & 220 S Gilbert St, Iowa City, IA 52240 319-356-5100 Recreation Department The University of Iowa College of Dentistry The College of D Dentistry, Dental Science Building, 319-335-7499 University Iowa Iowa City, IA 52242 Comfort Care 1100 6th Street, Ste. 101, Coralville, 319-248-0270 IA 52241 3 Comfort Care Medicare Inc. 4027 Glass Rd NE, Cedar Rapids, IA 319-294-3527 319-248-1790 52402 4687 Rapid Creek Trail NE, Iowa Comfort Keepers 135 E. Dovetail Dr., Coralville, IA 319-354-0285 52241 451 West Orange Street, West Commission of Veteran Affairs - 855 S. Dubuque Street, Iowa City, IA 319-356-6049 Johnson County 52240 PO Box 2657, Iowa City, IA 52244 Concept by Iowa Hearing Aid 472 First Ave, Coralville, IA 52241 319-337-4815 Centers East Side Village 401 E Linn St, Lone Tree, IA 52755 Concord Terrace Apartments 1259 Shannon Drive, Iowa City, IA 319-887-1010 515-309-1783 52246 50313 Coralville Parks and Recreation 1506 Eighth Street, Coralville, IA 319-248-1750 319-338-7450 52241 IA 52240 Coralville Public Library 1401 5th Street, Coralville, IA 52241 319-248-1850 Coralville Senior Residences 1799 Fifth Street, Coralville, IA 319-351-2386 52241 319-338-0515 Coralville Transit 900 10th Street, Coralville, IA 52241 319-248-1790 Creative Care Coordinators 4687 Rapid Creek Trail NE, Iowa 319-400-6280 City, IA 52240 Crestview Nursing & Rehab 451 West Orange Street, West 319-643-2552 Center Branch, IA 52358 Domestic Violence Intervention PO Box 2657, Iowa City, IA 52244 319-351-1043 Program East Side Village 401 E Linn St, Lone Tree, IA 52755 319-629-4689 Easter Seals Iowa 401 NE 66th Ave, Des Moines, IA 515-309-1783 50313 Ecumenical Towers 320 East Washington St., Iowa City, 319-338-7450 IA 52240 Elder Abuse Initiative (Elder 1556 S. First Avenue- Suite A, Iowa 319-338-0515 Services Inc.) City, IA 52240 Elder Answers a program of Elder 1556 South First Ave, Suite A, Iowa 319-338-0515 Services, Inc. City, IA 52240 Elder Services, Inc. 1556 S. 1 st Avenue, Suite A, Iowa 319-338-0515 City, IA 52240 Emerson Point 1355 Shannon Dr., Iowa City, IA 319-466-0200 52246 Free Lunch Program 120 N. Dubuque St, Iowa City, IA 319-400-0388 52245 Garden Court Alzheimer's Care 2332 Liberty Dr, Coralville, IA 52241 319-545-7390 Girling Healthcare 702 S. Gilbert St., Suite 101, Iowa 319-358-8787 City, IA 52240 Griswold Home Care of Eastern 209 Scott Ct., Iowa City, IA 52245 319-338-7556 Iowa Guardian Security Systems, Inc. 1001 Cambria Ct, Iowa City, IA 319-337-4316 52246 HACAP Senior Employment 800 7th Street SE, Cedar Rapids, IA 319-363-4182 52401 Harden Healthcare 702 S. Gilbert St., Suite 101, Iowa 319-358-8787 El City, IA 52240 Hawkeye Area Community Action 367 Southgate Ave., Iowa City, IA 319-393-7811 Program (HACAP) 52240 Hawthorne Inn at Windmill Pointe 1500 1st Ave. N. Coralville, IA 52241 317-337-6320 Home Instead Senior Care 1700 S. 1st Ave. Ste 28, Iowa City, 319-358-2340 IA 52240 HomeChoice Senior Care 2423 Walden Road, Iowa City, IA 319-363-2721 52246 HomeSafe 2461 10th St Suite 305, Coralville, IA 319-248-0477 Services — Johnson County 52241 319-356-6050 Hospice of Mercy 315 18th Ave, Hiawatha, IA 52233 319-398-6496 Housing Rehabilitation - City of 410 E Washington St, Iowa City, IA 319-356-5246 Iowa Cit v 52240 ]CARE - Iowa Center for AIDS 438 Southgate Avenue, Iowa City, IA 319-338-2135 Resources and Education 52240 319-337-8949 Iowa City / Johnson County 28 S. Linn Street, Iowa City, IA 319-356-5220 Senior Center 52240 319-351-1035 Iowa City Free Medical Clinic 2440 Towncrest Drive, Iowa City, IA 319-337-4459 52240 Iowa City Hospice 1025 Wade St, Iowa City, IA 52240 319-351-5665 Iowa City Housing Authority y 410 E Washington Street, Iowa City, 319-887-6065 IA 52240 Iowa City Housing Rehabilitation 410 E Washington St, Iowa City, IA 319-356-5246 52240 Iowa City Public Library 123 South Linn Street, Iowa City, IA 319-356-5200 52240 Iowa City Rehabilitation & Health 3661 Rochester Ave., Iowa City, IA 319-351-7460 Care Center 52245 Iowa City Transit 1200 S. Riverside Drive, Iowa City, 319-356-5151 IA 52240 Iowa City VA Medical Center 601 Highway 6 West, Iowa City, IA 319-338-0591 52240 100 Hawkins Drive, Center for Iowa COMPASS Disabilities & Development, Iowa 800-779-2001 City, IA 52242 Iowa Department for the Blind 524 Fourth Street, Des Moines, IA 515-281-4368 50309 Iowa Department of Human 855 S. Dubuque, Suite 102, Iowa Services — Johnson County City, IA 52240 319-356-6050 Office Iowa Hospice 1615 — 2nd Ave, Muscatine, IA 563-263-2856 52761 2401 Scott Blvd SE, Iowa Valley Iowa Valley Habitat for Humanity Habitat for Humanity, Iowa City, IA 319-337-8949 52240 Iowa Workforce Development - 1700 South 1 st Ave. Suite 11 B, Iowa 319-351-1035 Iowa City office City, IA 52240 5 JCLC - Visibility Action Team Jefferson Point Johnson County General Assistance Johnson County Mental Health & Disability Services Johnson County Public Health Johnson County Task Force on Aging Johnson County Treasurer Lantern Park Nursing & Rehab Center 28 S Linn St., Iowa City, IA 52240 319-356-5222 45 W Jefferson Street, North Liberty, 319-626-3263 IA 52317 855 S. Dubuque Street Suite 202B, 319-356-6090 Iowa City, IA 52240 855 S. Dubuque, Suite 202B, Iowa 319-339-6169 City, IA 52240 855 S. Dubuque Street, Iowa City, IA 319-356-6040 52240 28 S.Linn Street, Iowa City, IA 52240 319-351-1003 913 S Dubuque St, P.O. Box 2420, 319-356-6087 Iowa City, IA 52244 2200 Oakdale Road, Coralville, IA 319-351-8440 52241 Legacy Active Retirement 1020 S. Scott Blvd., Iowa City, IA 319-430-5971 Community 52240 Lexington Place 1229 Shannon Drive, Iowa City, IA 319-887-1010 52246 LGBTQ Healthcare Clinic 105 Ninth Avenue, Iowa River 319-384-7444 Landing, Coralville, IA 52241 Lone Tree Health Care Center 501 E. Pioneer Road, Lone Tree, IA 319-629-4255 (Pioneer Park) 52755 Meals on Wheels - A Program of 1556 S 1st Avenue, Ste A, Iowa City, 319-338-0515 Elder Services, Inc. IA 52240 MECCA - Mid -Eastern Council on 430 Southgate Ave, Iowa City, IA 319-351-4357 Chemical Abuse 52240 Melrose Meadows 350 Dublin Dr., Iowa City, IA 52246 319-341-7893 Mercy Home Health 2412 Towncrest, Iowa City, IA 52240 319-358-2740 Mercy Iowa Cit v 500 E. Market St., Iowa City, IA 319-339-0300 52245 Mercy Lifeline 2412 Towncrest, Iowa City, IA 52240 319-339-3649 Mercy on Call 500 E. Market St., Iowa City, IA 319-.35-8.27 52245 Mercy Primary Care 500 E Market Street, Iowa City, IA 319-339-0300 52245 Mercy Support Groups 500 E. Market St., Iowa City, IA 319-339-3662 52245 Mercy Volunteer Program 500 E. Market St., Iowa City, IA 319-339-3659 52245 MoveManagers LLC 1006 5th Street, Coralville, IA 52241 319-330-5534 National Alliance on Mental 220 Lafaytte St. Suite 180, Iowa City, 319-337-5400 Illness of Johnson County (NAMI) IA 52240 New Prairie Associates 2144 Timber Lane, Coralville, IA 319-330-1630 52241 North Liberty City bus service - 5 East Cherry Street, P. O. Box 77, 319-626-5700 City of North Liberty North Liberty, IA 52317 on North Liberty Community Center 520 W. Cherry Street, North Liberty, 319-626-5716 IA 52317 North Liberty Community Library 520 West Cherry Street, PO Box 319-626-5701 320, North Liberty, IA 52317 Nutrition Service - A Program of 1556 S 1st Avenue, Ste A, Iowa City, 319-.33-8.05 Elder Services IA 52240 Oaknoll Retirement Residence 1 Oaknoll Court, Iowa City, IA 52246 319-351-1720 Office of the State Long -Term Jessie Parker Building 510 E. 12th 319-541-0318 Care Ombudsman St., Room 2, Des Moines, IA 50319 Older Iowans Legislature (OIL) 5835 Grand Avenue - Suite 106, Des 515-633-9534 Moines, IA 50312 Pathways Adult Day Health 817 Pepperwood Lane, Iowa City, IA 319-339-6162 Center 52240 Prairie Rose Care Management 1508 Alder Drive, North Liberty, IA 319-541-7057 52317 Problem Gambling Services — A 438 Southgate Ave, Iowa City, IA 319-248-4100 program of MECCA 52240 Relay Iowa 1350 E. Court Avenue, Des Moines, 712-653-2440 IA 50319 RSVP- Retired Senior Volunteer 1556 S 1st Avenue, Ste A, Iowa City, Program - A Program of Elder IA 52240 319-338-0515 Services, Inc SEATS Paratransit 4810 Melrose Avenue, Iowa City, IA 319-339-6128 52246 Senior Helpers 209 E Washington Street Ste.304, 319-358-9001 Iowa City, IA 52240 Seniors Toaether in Aain Research (STAR) Registry SHIIP (Senior Health Insurance Information Program) Simple Oroanizinq Strateaies LLC Social Security Administration 2159 Westlawn, Iowa City, IA 52242 319-335-7569 330 Maple, Des Moines, IA 50319 515-281-5705 PO Box 1961, Iowa City, IA 52244 319-337-9854 1100 6th St., Suite 100, Coralville, IA 800-772-1213 52241 Solon Community Housing Corp 1761-67 Racine Ave NE, Solon, IA 319-465-6171 52333 Solon Retirement Village Solon Senior Advocates Sprinqmier Library Telecommunications Access Iowa The Arc of Southeast Iowa The Heritage Area Agency on 523 E. 5th St., Solon, IA 52333 319-624-3492 Box 206, 1425 Hwy 1, Solon, IA 319-624-2710 52333 311 West Marengo Rd., Tiffin, IA 319-545-2960 52340 6925 Hickman Road, Des Moines, IA 515-282-5099 50322 2620 Muscatine Ave, Iowa City, IA 319-351-5017 52240 Kirkwood Community College 6301 319-398-5559 tq Acinq Kirkwood Blvd SW, PO Box 2068, Cedar Rapids, IA 52406 The University of Iowa Lifetime Enrichment Adult Program - 2159 Westlawn, Iowa City, IA 52242 319-384-4566 LEAP UI Center on Aging 2159 Westlawn, Iowa City, IA 52242 319-384-4566 UI Community HomeCare 2949 Sierra Court SW, Iowa City, IA 319-337-8522 University of Iowa Hospitals and 52240 319-356-1616 UI Hospitals and Clinics Geriatric 200 Hawkins Drive, Family Care 319-384-7222 Assessment Clinic Center, Iowa City, IA 52242 University of Iowa Campus, Iowa City, IA 52242 319-351-4753 Locations, phone numbers, contact 800-779-2001 UI Hospitals and Clinics Support persons and e-mails vary. Fora 319-384-8442 Groups complete listing check the website, Visiting Nurse Association Iowa City, IA 52242 319-337-9686 UI Hospitals and Clinics 200 Hawkins Drive, 8025 JCP, Iowa 319-356-2515 Volunteer Services City, IA 52242 319-337-7277 Wells Fargo Home Mortgage- Old Capitol Town Center, 201 S. 319-887-7410 UI Quick Care Clinton St. - Suite 195, Iowa City, IA 319-384-0520 52242 Work, 320 North Hall, Iowa City, IA United Way of Johnson County 1150 5th Street, Ste. 290, Coralville, 319-338-7823 IA 52241 University of Iowa Hospitals and 200 Hawkins Drive, Iowa City, IA 319-356-1616 Clinics 52242 University of Iowa Senior College University of Iowa Campus, Iowa City, IA 52242 319-351-4753 Used Equipment Referral Service 200 Hawkins Drive, Iowa City, IA 52240 800-779-2001 VA Medical Center Volunteer 601 Highway 6 West, Iowa City, IA 319-338-0581 Program - Iowa Cit v 52240 Visiting Nurse Association 1524 Sycamore St., Iowa City, IA 319-337-9686 52240 Walden Place 2423 Walden Rd, Iowa City, IA 52246 319-337-7277 Wells Fargo Home Mortgage- 327 2nd ST #100, Coralville, IA 52241 319-887-7410 Senior Products University of Iowa School of Social Wild Bill's Coffeeshop Work, 320 North Hall, Iowa City, IA 319-335-1281 52242 Windmill Manor 2332 Liberty Dr., Coralville, IA 52241 319-545-7390 Windmill Pointe Estates 1500 1st Ave. N., Coralville, IA 52241 319-337-6320 Windmill Village (Windmill Manor. 2332 Liberty Dr., 1500 1st Ave N., 319-545-7390 Windmill Pointe, Hawthorne Inn) Coralville, IA 52241 Yellow Cab of Iowa City 2930 A Industrial Park Rd., Iowa City, 319-338-9777 IA 52245 I Johnson County Livable Community By the Numbers Facts about Johnson County older residents Older Johnson County population 11,706 estimated number of people age 65 and older in 2009 that accounted for 8.9 percent of the total population. 24,894 the projected 2030 population of persons age 65 and older which will constitute 13.49 percent of the county's total population. Growth of 65 and older population 11112000 – 8,310 11112010 estimated – 11,184 11112020 estimated – 18,132. 55 and older population 11112000 –15,090 [] 02008 – 22,186 or 17.32 percent of total population 111120 10 estimated – 24,010 11112020 estimated – 33,490 Source: U.S. Census Bureau, 2006-2008 and 2009 American Community Survey; Iowa Data Center Consolidated Federal Funds Report 2008; Source: U.S. Census Bureau, 2008 American Community Survey; U.S. Dept. of Commerce; 2009 WOODS & POOLE ECONOMICS, INC. Iowa population 55 and older 2000 – 23.7 percent 2005 – 25.1 percent 2008 – 26.3 percent source: Woods & Poolc Economics 2009; Iowa Data Center Johnson County is home to the University of Iowa, a variety of arts and cultural activities and numerous businesses reflecting the area's innovation, progress and national rankings. Our livability is reflected in our communities, jobs, schools, a reasonable cost of living, steady population growth and resources to age successfully. Total occupied housing units --49,803 ❑ 02008 – 7,292 households with one or more people 65 and older —14.6 percent 0 []Households with one or more people 60 and older — 20.2 percent [] []Households with a person 65 and older living alone — 6.6 percent www.livablecommunity, org Education 87.3 percent residents age 65 and older with at least a high school diploma in 2007 0 36.4 percent residents age 65 and older with a bachelor's degree or higher education in 2007. Compare to: 111128 percent of residents age 25 and older with a bachelor's degree 111123.9 percent of residents age 25 and older with a graduate or professional degree Source: U.S. Census Bureau, 2006-2008 American Community Survey ECONOMIC IMPACT $397.59 million per year amount of aggregate personal income* distributed to elderly households in Johnson County D D $39,862 per senior age 65 and older D 0 $108.14 million in all medical -related expenditures on their behalf Senior citizen spending supports 4,892 full-time jobs in Johnson County. These jobs represent 1111 $171.03 million in earned income to workers and sole business proprietors ❑ Dan average annual income of $34,329 for senior -related jobs Local spending by average Johnson County senior supports 110 1/2 of a job in the rest of the county's economy 00$17,170 in Johnson County earned income Source: Iowa State University; U.S. Department of Commerce, Bureau of Economic Analysis, "Annual State Personal Income," Table SA030, released 10.16.09 *Earned, unearned and public payments Employment Johnson County total employment 2000 — 87,607 2009 — 104,710 2015 —115,522 2020 —124,653 2030 —145,129 Johnson County employment of individuals 55 and older is growing 2004 – 8,933 individuals 2006 –10,185 individuals 2008 –12,589 individuals 10,503 residents age 55-64 years who were in the 2008 labor force The largest industries employing those 55 and older are: 0 []Educational services D []Health care and social assistance ❑ []Transportation and warehousing 0 []Manufacturing Source: US Census Bureau, Local Employment Dynamics and Iowa Workforce Development Statistical Bureau / Retrieved 10 January 2010 Serving our Nation 2,398 estimated number of men and women age 65 and older who were Johnson County military veterans in 2008. Source: U.S. Census Bureau, 2006-2008 American Community Survey Iowa City No. I —Healthiest Town in the U.S. in 2010 (Source: Men's Journal) No. 2 — Volunteers (50 percent) in the nation for volunteering in 2009 Source: Volunteering in America: 2009 State & City Trends & Rankings; Corporation for National & Community Service Updated October 2010 Submitted: ec 07/07/2014 11 Late Handout 7-7-14 E. Cannon SENIOR SERVICES PROVIDER DIRECTORY (source: JCLC's online, comprehensive Senior Services Provider Directory.) PROVIDER ADDRESS PHONE INFORMATION SPECIFICS AARP of Johnson County 1556 First Avenue- Suite 319-335-0431 Contact B, Iowa City, IA 52240 Ed Dunbar Type Non -Profit Organization Hours Meetings and programs held the fust Monday of each month at 1:30 p.m. Meeting sites vary. Other activities as scheduled. Call for details. Eligibility Any person ages 50 and older. Persons who less than 50 years may be associate members. Cost of Service Local AARP chapter membership - $4 per year. National AARP membership costs $16 per year; 3 years I $43; 5 years I $63 Description of Organization and Service Provided Local AARP Chapter # 1816 meets monthly on the fust Monday of the month. Meeting sites vary. The chapter provides educational forums on Livable Communities, legislative issues, health matters, driver safely, retirement and planning for the future, long-term cafe, Medicare, Medicaid and Social Security, grand-pafenting, Home Community-based Services and Tax Aid. The chapter serves as legislative Advocates impacting on Local, State, and National levers. Thechapterprovides leadership for various activities, including the Johnson County Livable Community for Successful Aging Initiative and the ADRC (Aging and Disability Resource Center). Access to Independence of 1556 S.1st Ave Suite B, 319-338-3870 Contact the Eastern Iowa Corridor Iowa City, IA 52240 Kate Jacobsen Type Non -Profit Organization Hours Office Hours Monday through Friday 104 Other hours available by appointment Eligbility Programs and services are available to people with all types of disabilities, as well at the family members of people who have experienced disability. Cost of Service All programs and services are free of charge to consumers. Description of Organization and Service Provided Individual and Systems Advocacy: We will advocate for you as a member of the community. We can help you understand your civil rights and responsibilities when dealing with the government, your employer, or other service providers, and we can help you stand up for those rights if you feel you are being treated unfairly. Examples ofAdvocacy services: IEP Representation Assistance in Social Security or Social Security/Disability benefits application and appeals. Representation in any kind of corrective action, mediation processes, and/or civil rights- related activities. Please note that we are not lawyers and we do not offer legal council. Independent Living Skills Iraining: We can help you learn skills to increase and maintain your independence. We want to help you identify and work toward your goals, and we'll help you put together a plan to succeed Examples of Skills Training: Education and trainings necessary to live successfully in the community Instruction to develop skills such as financial management and budgeting, social skills, household management, and beyond Information and Referral: We can provide information about community resources that can help you accomplish your personal goals. Some examples are: acquiring and learning to use assistive technology, understanding and signing up for Medicare, Medicaid, Medicaid waivers, and Social Security, and finding accessible housing. Past Referrals have included: - Elder Services - University of Iowa Student Disability Services -MECCA Services - The Brain Injury Alliance Peer Counseling: Over half our employees have some type of disability. As you work to become more independent yourseK we can share with you our own experiences having a disability, encountering and overcoming barriers to our independence, and how we've become advocates for ourselves and for others. We have Peer Support groups serving people with disabilities from a wide range of communities, including the LGB TQ community. Examples of Peer Counseling: - Teaching and information sharing related to life experience with disability. - The Expressive Arts Group - The 0 Gro - On The Move - The Invisible Disability Support Group of Greater Iowa City Aqinq Disability Resource 1156 S. First Ave., Iowa 319-338-0515 Contact CenterfADRCI-programof City, IA 52240 Angela Kappeler ESI Type Non-Profit Organization Hours Hours: Monday through Friday 8:OOam to 5:00pm Eligibility Serving people 60 and older and their caregivers Options Counseling for persons with a disability over the age of 18 Cost of Service Elder Services, Inc., is anon-profit agency. Options Counseling services and information referral services are free. There may be fees associated with the services clients are referred to for assistance and the counselor will explain tbose fees to the client. Description of Organization and Service Provided —Serving tbose 60 and older as well as those 18 and older with disabilities. This is the only place you need to go for information about Home and Community Based Services. Keys areas of support Planning for future needs of clients and caregivers Outreach, education and advocacy of the needs of clients and caregivers Information and Referral of clients and caregivers to services and community partners We work with home and community partners to provide services to those in need. Needs will vary from case to case and have included but are not limited to: home assistance, nursing home vs assisted living discussions, in-home nursing needs, how to access transportation, housing options in Johnson County, to lawyers who will work with older clients. We will always try to help you navigate the information to find your answers. Autumn Park Aparhnents 3042 Muscatine, Iowa City, 319-337-7176 Contact: website IA 52240 Type For -Profit Organization Hours Manager is available Monday to Friday 9 a.m. to 4 p.m. Eligbility Seniors and persons with disabilities whose income is at or below $27,250 for a single person and $31,150 for a couple receive preference. Maximum income for one person is $43,600 and for couples is $49,800. Cost of Service Eligible residents pay 30 percent of their adjusted gross income. Description of Organization and Service Provided Each of 64 apartments has 540 square feet. Eight apartments are handicapped accessible. All utilities are included except telephone Cable television is available at the tenant's expense. Tenant parking is available adjacent to the building. There are laundry facilities on the first floor. In addition there is alarge community room for social events and family gatherings. Bickford Senior Living 3500 LowerWest Branch 319-351-3200 Type Road, Iowa City, IA 52245 For -Profit Organization Contact Emily Elmendorf Hours Business hours are from 8 a.m. to 5 p.m. Monday through Friday. However Bickford Senior Living admits 24 hours a day, 7 days a week Bickford is "open" 24 hours a day, 7 days a week to residents, their families, caregiving staff and invited guests. There are no set visiting hours but the building is secure and the front doors are locked at 9 p.m. for resident safety and privacy. Eligibility Residents must be age 18 or older and have utilized assistance through VA Benefits and Long Term Insurance. Cost of Service Bickford offers 3 styles of apartments and 5 levels of care. In order to provide an accurate estimate of costs, a service assessment must be completed. Monthly rates begin at $2,755 I an apartment. Bickford is a private -pay community resource. Description of Organization and Service Provided Bickford Senior Living is a family-owned and operated. We offer both long and short term (respite) stays. There are 42 Bickford communities in the Midwest. The Iowa City branch has 37 private apartments featuring private bathrooms with handicapped showers. Apartments can be customized the way the resident chooses and pets and visitors are welcome. Individualized service plans allow residents to get exactly what they desire in personal care, medication and mobility assistance, health care coordination, memory care, dining, housekeeping and socialization. Multi-denominational religious services are provided. Beauty- barber, audiology, podiatry, physical therapy, lab, and wound care services are offered on site. Residents are encouraged to "take ownership" of their community and lead activities, participate in menu planning and community meetings. Big Brothers Big Sisters of 3109 01d Highway 218, 319-337-2145 Contact Johnson County Iowa CIty, IA 52246 Sara Barron Type Non-Profit Organization Hours Monday-Friday 8-5 closed Saturday, Sunday and Holidays Eligbility Plan to be a long-term resident of the area Commitment to regular contact with a child and program staff Can provide own transportation Free of criminal convictions for at least one year No upper age limit Cost of Service Initial $20 fee for a background check if the potential volunteer can afford it. Free or low-cost activities with kids. $0-101week Description of Organization and Service Provided Big Brothers Big Sisters has been matching mentors with children for more than 35 years in Johnson County. Our volunteers meet with children at school or in the community for activities and fricodshvp. We match adults with children who will benefit from the attention of a caring adult friend. We work to introduce each volunteer to a child with whom they can form a lasting, positive connection. Volunteers and families are enrolled by trained professionals, and relationships receive ongoing support from professional staff. Bnanvood Health Care 605 Greenwood Drive, 319-338-7912 Contact Center Iowa City, IA 52246 Andy Maas Type For-Profit Organization Hours Contact 319-338-7912 for more information. Eligibility Contact 319-338-7912 for more information. Cost of Service $165 for a shared room $155 for a small, single room $210 for a private suite Description of Organization and Service Provided Rehabilitation Narwood Health Care Center accepts Medicare and private insurance providing a service to those who are recovering from a sudden illness or surgery. Each patient is evaluated by a team of nursing and therapy staff to create an individualized plan of care. The goal is to assist the resident in retuning to the highest level of functioning possible. Rehabilitation Services... 24-Hour Nursing Services/ N Meds/ Wound Care/ On- site Therapy (Occupational, Physical, Spcechy 10 Customized Nutrition Services/ Physician Visits Long-Term Care For those who are no longer able to care for themselves, the transition from home to anew place can be difficult. Briaiwood Health Care Center eases this transition by getting to know each resident and incorporating cultures, family history and personal interests into daily care. Long-Term Services: 24-Hour Nursing Services/ On-site Physician Visits (Family Practice, Podiatry, Dentaly Restorative and Exercise Programs/Customized Nutrition Services/ Insurance Billing/ Hospice Services Respite Care Caring for a loved one is a big responsibility. Often families Al postpone trips out of town for fear of leaving a family member unattended. Briarwood Health Care Center offers short-term stays to put families at ease while on vacation. While at Briarwood respite residents can enjoy all the activities, outings and events of long-tern residents while receiving the care and supervision needed. Cambus -The University of Evashevski Ddve, Iowa City, IA 52242 319-335-8633 Contact Brian McClatchey Iowa Type Non-Profit Organization Hours 12 6:30 a.m. to midnight, Monday-Friday Weekend service vanes during the academic year. Eligibility UI students, staff and members of the general public. Cost of Service There is no fare. Service note: Passengers using the Oakdale Cambus shuttle at Coralville stops are required to have a Coralville Bus pass. Contact Coralville Transit for details, phone 319-248-1790 Description of Organization and Service Provided Routes & Schedules: Year Round Red Route - Central campus service (circles clockwise) Blue Route - Central campus service (circles counterclockwise) Research Park - Research Park to North Hospital area. CambuslCoralvilkV Research Park Bus Pass Required at Holiday Road and 12th Ave stop. For information about the pass and where it may be purchased, contact Coralville transit at 248-1790. Hawkeye-Interdorm - serves Hawkeye, Uf1IC, all residence halls, and Pentacrest 12 13 Pentacrest - Pentacrest to North Hospital and FinkbindArena Commuter Lots Oakdale - Oakd* Campus to North Hospital area. CambuslComlville/Oakdale Bus Pass Required at Coralville Stops. For information about the pass and where it may be purchased, contact Coralville Transit at 248-1790. Interdorm - all residence halls to central campus. Hawkeye-Hospital - serves Hawkeye and medical complex (no service to residence halls or Pentacrest HawkLot/Hospital - weekday early morning hate afternoon express service between the Hawkeye Lot and UIFIC Hospital - South Hospital to Finkbine /Arena Commuter Lots East Campus Shuttle — East campus loop includes USB and lot 11 Hospital Via Hancher - Hospital to Hmcher Commuter Lot Hospital Shuttle - VA Loop to FinkbinelArena Commuter Lots FALL & SPRING ONLY: Studio Art Shuttle & Music/Theatre Shuttle - Cambus is providing special transit services for the relocated Art and 13 14 Music programs Hawkeye-Express - express service from Hawkeye to Pentacrest (no service to residence halls or UIHC) - fall and spring semester weekday only service Mayflower Shuttle - Mayflower Hall to Pentacrest Loop Saferide Service - Late Night Red Route and Blue Route Service on Friday and Saturday Nights Only during the Academic Year. Pick up Red at Schaeffer Hall and Blue at Old Capitol Center Space at front of bus reserved for seniors and disabled. All vehicles are wheelchair accessible. All Cambus stops are marked by signs. Riders may board and exit only at these designated stops. This insures the safety and reliability of the service. Capitol House Apartments 320 S Dubuque, Iowa Cly, 319-388-2127 Contact website IA 52240 Type For -Profit Organization Hours Manager is available Monday -Friday 8 am. - 4 p.m. Eligibility Seniors and persons with disabilities whose income are at or below $25,400 for a single person and $29,000 for a couple receive preference. Maximum income for one person is 14 15 $40,650 and for couples is $46,500. Cost of Service Eligible residents pay 30 percent of their adjusted gross income Description of Organization and Service Provided Each of 81 apartments has 540 square feet. 8 of the apartments are handicapped accessible. All utilities are included except telephone. Cable television is available at the tenant's expense. Tenant parking is available adjacent to the building. There is a lounge and laundry facilities on each floor. hi addition there is a large community room for social events and family gatherings. CaregiverSuppM Group Johnson County Extension 319-339-6162 Contact Office, 3109 Old Highway Jeff Kellbach 218 S., Iowa City, IA 52246 Type Non -Profit Organization Hours First and third Wednesday of each month 1- 2:30 p.m. EligNlity Open to anyone who cares for a loved one at home or elsewhere. Cost of Service There is no charge to participate in the group. 15 16 Description of Organization and Service Provided The Caregiver Support Group is a group for caregivers that offers emotional support in a nonjudgmental atmosphere. The group meets on the first and third Wednesday of each month from 1- 2:30 p.m. Caring Hands & More, Inc. 409 Kirkwood Ave., Suite 3, Iowa City, IA 52240 319-337-8922 Contact Bruce Teague Type For-Profit Organization Hours 24 Hour 7Days aWeek - Care Available Eligibility Private Pay, Medicaid, Private and Long Term Care Insurances. Cost of Service Varies with specific service. $18.50 for home health aide (2 hr min. charge) Other Costs: $25 avisit (min. of 40 minutes) TLC & Task oriented $58 an hour for Registered Nurse $65 an hour for care management. Description of Organization and Service Provided Home Health & Family Services/ Chore Services/ Companion services/ Daily Living Assistance' Health/ 16 17 Homemaker/ Personal Carel Respite In -Home) Transportation Chatham Oaks, Inc. 4515 Melrose Avenue, 319-887-2701 Contact Iowa City, IA 52246 Vivian Davis Type Non -Profit Organization Hours Office Hours Monday through Friday - 8 a.m. to 4:30 p.m. Closed Saturday, Sunday and Holidays Services provided 24/7 EligWlity Individuals receiving services must meet the eligibility criteria established by Johnson County MHDS. All residents must be 18 years of age or older and diagnosed with a mental illness. Cost of Service Services are funded by county of legal settlement or private pay. Johnson County is the host county and service rates are negotiated annually. Description of Organization and Service Provided Chatham Oaks provides two main services - Residential Care Facility (RCF) and Supported Community Living (SCL). The Residential Care Facility provides services 24 / 7 for adults with a mental illness. The focus of services is to provide support for the individual to increase skills for independent 17 18 living. Services include nursing, recreation and skills training. Each resident is assigned a social worker. Supported Community Living services are provided to individuals with a mental illness who need support while living independently in their own home or apartment. Services may include assistance with grocery shopping, budgeting/money management, medication management and problem solving. Citizen Building Apartments 319 E. Washington Street, Iowa City, IA 52244 319-339-9442 Contact Jesse Buns Type For -Profit Organization Hours Monday through Friday 8 am. to 5 p.m. or by appointment Eligibility For individuals age 55 and older or persons with disabilities with an annual income at or below $32,220 for a one person household or $36,840 for a two person household. Cost of Service Rent $469 plus utilities. Section 8 accepted. Description of Organization and Service Provided 18- one bedroom apartments. Laundry room. Close to downtown Pedestrian Mall and beside the Senior Center City of Iowa City - Parks & 220 S Gilbert St, Iowa City, 319-356-5100 Contact Recreation Department IA 52240 Tammy Neumann Type 18 19 Governmental Hours BUILDING HOURS Robert A. Lee Community Recreation Center Monday through Saturday 6 am. - 9 p.m. Sunday 1 p.m. - 8 p.m. Mercer Park/ Scanlon Gymnasium Monday through Friday 6:30am. - 9 p.m. Saturday through Sunday 11 am. - 8 p.m. OFFICE HOURS Robert A. Lee Community Recreation Center Monday through Thursday 8 a.m. -7 p.m. Friday 8 a.m. - 5 p.m. Mercer Park I Scanlon Gymnasium Monday tbrough Thursday 5:30 p.m..-.8:30 p.m. Eligibility Flat rate fees on all activities. Low income discounts based on Title 19 or income (according to government guidelines) Cost of Service Please go to www.icgov.mglpr and download our Activity Guide for more information. Description of Organization and Service Provided Please see www.icgov.onglpr for information about these and many other activities: 19 20 Riverside Festival Stage Aquacise Kundahni Yoga Senior Fitness and Chair Fitness Potter's Studio, Photo Darkroom and Printer's Studio Adult Classes in An and Craft Adult Guitar Classes Line Dance Pool Information Arthritis Foundation Aquatics Program Iowa City Farmers Market Market Music College of Dentistry -The The University of Iowa 319-335-7499 Contact: website University of Iowa College of Dentistry, Dental Science Building, Iowa Type City, IA 52242 Non-Profit Organization Hours Monday - Friday 8 a.m. — 5 p.m. After hours emergency care is available at University of Iowa Hospitals and Clinics. Phone (319) 356-1616. Eligibility All who need it. Cost of Service Costs vary depending on service. It is proper to discuss costs 20 21 including what is covered by Medicaid, Medicare and personal insurance. Free information on oral health is available: hap:llwww.dentistry.6owaedu/public/odod.html Description of Organization and Service Provided We welcome everyone to our clinics, and provide comprehensive and referral dental services. Patients requesting student care are first evaluated by faculty dentists in Admissions. Treatment may be recommended by one of the following providers: students, residents, or faculty. Excellent dentistry will be provided with all three options. 1. Student Clinics are carefully supervised by faculty. Extra time and additional appointments may be required for treatment. Your contribution to our educational program results in a reduced fee. To schedule as appointment, call (319) 335-7499. 2. Residents are dentists who are post doctoral students specializing in one of the dental areas of expertise. Graduate fees are offered. 3. Faculty dentists have a group private practice at the College. Fees and time commitment are comparable to private practice. All dental specialties are available for consultation and special treatment needs. This allows for convenient and easily coordinated referrals. 4. Recall Programs. All provider options offer comprehensive oral examinations and teeth cleanings 21 22 to help maintain dental health. 5. Special Care Clinic. For the convenience of the elderly and medically complex adult over 18 years of age, dental services are offered in one easily accessible location. Phone (319) 335-7373; Geriatric Mobile Unit - dentistry-gmu@uiowa edu 6. The College of Dentistry is involved in numerous research projects. Persons may wish to consider volunteering to participate. hap://www.denfisuy.6owaodu/pubfic/feseucNfespfo gs.html Commission of Veteran 855 S. Dubuque Street, 319-356-6049 Contact Affairs - Johnson Countv Iowa City, IA 52240 Gary Boseneiler Type Governmental Hours 8-4:30 Monday through Friday Eligibility Must be a legal resident of Johnson County, be honorably discharged from the armed forces, and meet the Johnson County Veterans Affairs income guidelines. Cost of Service Free to eligible Veterans. Description of Organization and Service Provided 22 23 (1) Assist all residents of the county who served in the armed forces of the United States and their relatives, beneficiaries, and dependents in receiving from the United States and this state any and all compensation, pensions, hospitalization, insurance, education, employment pay and gratuities, loan guarantees, or any other aid or benefit to which they may be entitled under any law. (2) Provide emergency assistance for shelter, food, utilities, and burial. Concord Terrace Apartments 1259 Shannon Ddve, Iowa City, IA 52246 319-887-1010 Contact Vania Minor Type For -Profit Organization Hours Monday through Friday -1 to 4 p.m. or by appointment. Eligibility Age 55 and older or persons with disabilities with an annual income at or below $32,220 for a one person household or $36,840 for a two person household. Cost of Service Rents starting at $473 for a one bedroom and $585 for a two bedroom. Description of Organization and Service Provided 28 one bedroom apartments and 2 - two bedroom apartments. Each apartment has washer I dryer hookups for stackable machines. There is a community room with a kitchen and exercise room available. Also laundry rooms on each floor. 23 Creative Care Coordinators 4687 Rapid Creek Trail NE, Iowa City, IA 52240 319-400-6280 Contact Ann Larew Type For-Profit Organization Hours Available by phone 24 hours a day. Servicehours flexible Eligibility No eligibility critena Fee for service Cost of Service $30 per hour Description of Organization and Service Provided Assistance for in home tasks such as meal preparation, home organization, and cleaning, Transportation for appointments and activities Companionship Assistance with personal and grocery shopping Assistance with bill paying, mail, personal finance Assistance with travel and party planning and preparation Long-distance liaison for families Assistance with transitions from one living situation to another Assistance with interpretation of medical data and information 24 Domestic Violence PO Box2657, Iowa City, IA 319-351-1043 Contact Intervention Program 52244 KristieDoser Type Non-Profit Organization Hours Helpline available 24 Homs a Day, 365 days a year Eligibility Must be a victim of domestic violence Cost of Service All services are free and confidential Description of Organization and Service Provided DVIP serves victims of domestic abuse, their children and non-offending family or friends. DVIP provides the following crisis intervention and violence prevention services: The DVIP 24-Hour Hotline is available to victims of domestic abuse, their children, family and friends for crisis intervention, support, information and referral. DVIP provides paid staffand volunteers to assist victims 24 homsl7 days a week. In addition, DVIP has access to the Language Line. The Language Line is a contracted phone service that provides interpreters for 170 languages which can be accessed within minutes, 24 hours a day. This service is critical as Johnson County supports avery diverse population. In the past 3 year DVIP has served clients from 88 countries. Shelter is available to women and youth when staying in their 25 26 current situation is no longer safe. Individuals and families stay in shelter for as long as 90 days. The current average lengtb of stay is 45 days, with 40-45 women and children staying in our shelter daily. Residents share in household chores, cook their own meals and are responsible for maintaining tbeir rooms. Residents attend two house meetings per week to discuss issues related to domestic violence and shelter living issues. Residents gather information from staff, support from each other and referrals related to life issues, such as financial resources, housing and employment. Criminal Justice Advocacy includes both crisis and on- going support in working with the criminal justice system. DVIP advocates are members of the Domestic Abuse Response Team (DART) which works in collaboration witb the Iowa City Police Department and Johnson County Attorney's office, to improve prosecution of domestic abuse assault. Some additional arenas that staff and volunteers assist victims include: Obtaining emergency Pro Se Protective Orders. Victims involved with criminal proceedings (typically cases where tbeir partner is the defendant). Civil proceedings such as divorce or custody cases. VAWA (Violence Against Women Act, Federal Govt. 1994petition that provides safety and asylum for battered 26 27 immigrant women. Women and youth involved with the Department of Human Services or the juvenile justice system. Economic Advocacy includes advocating for victims accessing financial assistance resources, housing assistance and employment. DVIP provides Personal Economic Planning (PEP), a service for long-range financial planning, job preparation and resume development. This service, along with the Life Issues groups, focuses heavily on securing independence and Preventing future violence. Peer Counseling Support is minimally available to adult and youth victims of domestic violence. Staff and volunteers utilize Brief Solution Based and Peer Counseling methods. Support Groups have become a critical aspect of DVIP services, because we are no longer able to offer one-to- one support as we have in the past, due to funding reductions over the last seven years. We have two types of support group — Support and Life Issues. In addition, we provide support group in two languages (English and Spanish). Support groups foster empowerment and provide an opportunity for victims to come together to discuss the impact of domestic violence and healing. Life Issues groups focus on barriers victims face individually, or in the community, in reaching their personal goals. 27 28 Life Issues groups include the following topics: Boundaries and Healthy Relationships/ Safety Planning/ Housing/ Employment/ Education/ Finances and Economic Self-Sufficiency/ Identifying Personal Strengths Dating Violence on Campus (collaboration with the University of Iowa, Rape Victim Advocacy Program, and UI Women's Resource and Action Center) General Advocacy supports victims as they access a wide range of systems in the community. Domestic violence affects many aspects of victims' lives. General Advocacy involves working with diverse fields, including healthcare professionals, faith-based communities, schools, employers and a wide range of groups, on behalf of individual victims and/or domestic abuse victims as a larger group. Youth Services are included in all of the previously fisted services. The following are highlights of services specific to youth affected by domestic violence: Criminal Justice and Court Advocacy provides both crisis and on-going criminal justice advocacy, supporting and helping youth clients and their parent understand the justice process and be informed of their choices. DVIP works closely with the juvenile justice system. 28 29 Child Protective Services. Advocacy services for women and youth involved with the Department of Human Services or the juvenile justice system are a key component to safety for our clients. The Johnson County Department of Human Services (DHS) often refers both women and children to DVIP for client counseling and advocacy. Youth Services staffprovide consultation to DHS investigators and caseworkers regarding issues of domestic abuse and its affects on children and their mothers. Our mutual goal is to assist the victim -survivor in finding safety for both her and her children. Parental Advocacy offers alternative suggestions and support for families responding to difficult battering genercted issues and their impact on youth family members. Parenting advocacy goes hand in hand with daily life in a communal living situation, such as shelter. Our information on parenting is welcomed by many of our clients, but it is our support of the client's decision on their own parenting, coupled with the community that is built by the mothers within the facility, that are the agency's strongest assets. Support Group provides education and emotional support to youth in areas of concern such as feelings, self- elfesteem, esteem,and responsibility for violence, anger and conflict management as well as violence within families. Group uses art, music and movement exercises to explore self - expression as well as personal accountability and responsibility. 29 30 Support Group topics include: Becoming a Supportive Person/ Choosing Equality and Respect/ Recognizing Abusive Relationships/ Skills for Healthy Relationships Collaborating with area schools to help youth stay connected to their school of origin, even while staying in shelter. Bully Proof (violence prevention) Curriculum includes class discussions, role plays, case studies, writing exercises, reading assignments, art activities, and independent observation projects. The lessons are designed to give youth away to work through the gray areas of joking around, teasing and bullying, as well as help identify ways in which to help those who are being bullied, figure out tbeir role as a bystander and contribute to a "bully-proof' environment. This curriculum is implemented both in support group and the Iowa City Community School District literacy program. Teen Education includes a series of discussion sessions revolving around the issues of teen dating violence. Prevention-based Recreational Activities provides diverse, age-appropriate activities to youth to increase familiarity with the surrounding community and local resources, as well as support for social development and healthy interaction with peers. 30 31 Family Fun Night is a weekly activity planned by shelter families and staff to foster positive interaction between women and children with staff support in an informal setting, reinforcing respect for both the adult and child experience in crisis, the power of the healing process and the need for fun which can be achieved through inexpensive and creative ideas. Education Services provide for the following: Volunteer and Staff Training Community Speaking Engagements Dating Violence on Campus provided to Freshman, Faculty, Administration and Public Safety on the University of Iowa Campus (collaboration with the University of Iowa, Rape Victim Advocacy Program, and UI Women's Resource and Action Center) Education Materials — for clients and community Annual Report Media — article series, letters to the editor, press releases and announcements Professional Training and Consultation Brochures, Handouts and Posters Ecumenical Towers 320 East Washington St., 319-338-7450 Contact 31 32 Iowa City, IA 52240 Faith Bird Type Non -Profit Organization Hours Monday -Friday I Oam4pm EligWlity Persons 62 or older, or mobility impaired persons under 62. Annual gross income must be below $26,750 for one person and lower than $32,100 for two people. Eight rooms are available for mobility impaired. Wifi available. Cost of Service Eligible residents pay 30% of their adjusted gross income. Description of Organization and Service Provided Eighty-one apartments: 71 one -bedroom apartments with 530 square feet (estimated), and 10 studio apartments with 450 square feet (estimated). Of these 81, eight are mobility accessible apartments. Gas and electric utilities are included in the rent. A telephone and cable television is available at the tenant's expense. Reserved covered parking space is available in the lower level of the IowaAvenue parking ramp. There is a central laundry facility and large community room for social events and family gatherings. Ecumenical Towers is located in downtown Iowa City, adjacent to the Iowa Cit /Johnson County Senior Center, 32 33 where residents can participate in the noon congregate meal program, plus the many other activities at the Senior Center. Ecumenical Towers is also fortunate to have on staff a service coordinlor who is able to help residents arrange to receive any and all services they need from one or more of the many service agencies in the county. ElderAbuse Initiative (Elder 1556 S. First Avenue - Suite A, Iowa City, IA 319-338-0515 Contact Catilin Leamin Services Inc.) 52240 Type Non -Profit Organization Hours Monday througb Friday - 8 a.m. to 5 p.m. Saturday - Closed Sunday- Closed Holidays -Closed EligWlity Age 60 -plus and a victim of abuse, neglect or exploitation. Cost of Service No cost. Description of Organization and Service Provided The Elder Abuse Initiative (EAI) focuses on the prevention, intervention, detection, and reporting of elder abuse, neglect, and exploitation by presenting elders with options to enhance their lifestyle choices. The Elder Abuse Initiative is a service delivery system created through partnerships with Heritage Area Agency on Aging, the Dept. of Human Services, law 33 34 enforcement, county attorneys, providers, and other key stakeholders in the community. Referrals are received from the community, law enforcement, and DHS. When these calls are received, a Protective Services Specialist contacts the client and makes an assessment of needs, identifies potential or real risk, provides evaluation of dependency, and coordinates service delivery to eliminate or reduce the risk of abuse, neglect, or exploitation. ElderAnswers, a program of 1556 South First Ave, Suite A, Iowa City, IA 52240 319-338-0515 Contact Judy Parks Elder Services, Inc. Type Non-Profit Organization Hours Monday-Friday 8:00 am-5:00 pm Eligbility Serving people 60 and older and their caregivers Cost of Service Elder Services, Inc., is anon-profit agency. Aging/ caregiver information referral services are free. There may be fees associated with the services that clients are referred to for assistance and the counselor will explain those fees to the client. Description of Organization and Service Provided To inform, connect and empower 34 35 The Elder Answers program assists seniors and their caregivers through information, referral and assistance. This program can help find the answers to questions ranging from Medicare to coping with aging parents or aging-in-place. Elder Services, Inc. 1556 S. 1st Avenue, Suite 319-338-0515 Contact A, Iowa City, IA 52240 Susan Wehr Type Non-Profit Organization Hours Monday - Friday 8 a.m. - 5 p.m. EligWlity Serving people 60 and older. Cost of Service Elder Services, Inc., is a non-profit agency. Care management, volunteer placement, and options counseling services are free. Otbers vary by program. Please call for more information. Description of Organization and Service Provided Mission Elder Services, Inc. provides programs, services and resources to assist persons age 60 and older in Johnson County and east centre Iowato stay active, independent and safe in their homes. Home Assistance Program 35 36 This program provides avariety of non-medical services which allow seniors to remain safely and independently in their homes. Trained workers provide services ranging from companionship, lawn care medical reminders, help with meals, grocery shopping, window cleaning, light house keeping, pet care, snow removal, to helping residents winterize their homes. For more information about the Home Assistance Program call 319-338-0515. Nutrition Program This program provides nutritious meals at congregate dining sites and through Meals on Wheds delivery to homebound seniors. All meais meet one-third of the daily recommended intake established by the American Dietetic Association. Inability to prepare meals is often the first sign of decreasing independence, therefore, Meals on Wheels may be the senior's first experience with community-based services. For more information about the Nutrition Program call 319-338-0515 or visit our website. Door through Door Medical Transportation The The RSVP Transportation Services Program provides private vehicle transportation for adults of any age to medical appointments in the urban areas of Johnson County. The program provides door through door transportation beyond what is provided by Johnson County SEATS. This includes out-patient medical procedures. For more information and eligibility requirements, please call 338-0515 today. SHIPP The Senior Health Insurance Information Program is 36 37 sponsored by the State of Iowa Insurance Division to make information on Medicare and health insurance more widely available and understandable to Iowans on Medicare. Services are provided by trazned volunteer counselors who are not actively affiliated with the insurance, financial planning or pharmaceutical industries. Call 319-338-0515 to schedule an appointment. Care Management Program This program uses a multidisciplinary approach to provide community-based services to the frail and vulnerable elderly to help them avoid premature institutionalization. Case Management works in conjunction with Geriatric Care Services to provide the highest level of care. Specialists in legal case management and memory loss and Alzheimer's case management are also available. For more information about the Care Management Program call 319-338-0515 or click the link above. Elder Answers Elder Answers responds to the needs of seniors and their caregivers with information, referrals, counseling, and short- term assistance. Call 319-338-0515 today. Retired & Senior Volunteer Program (RSVP) This program recruits and links persons 55 and older with volunteer opportunities that meet critical community needs while providing a high quality experience that enriches the lives of both volunteers and those they serve. For more information about RSVP call 319-338-0515 or visit our website. 37 38 Ecumenical Towers Service Coordination The Service Coordinator is responsible for assuring that elderly residents, especially those who are frail or at -risk and those non -elderly residents with disabilities, are linked to the specific supportive services that they need to continue living a self-sufficient lifestyle. For more information call 319-887- 2796. Emerson Point 1355 Shannon Dr., Iowa 319-466-0200 Contact City, IA 52246 Victoria Huffman Type For -Profit Organization Hours Monday through Friday 8 am to 4 pm. Evening and weekend toms available by appointment. Eligibility Individual must be age 65 or older. Annual income at or below $32,220 for a one-person household or $36,840 for a two -person household. Preference is given to persons requiring support services. Cost of Service As little as $550 per month out of pocket. Costs vary depending on individual income and assets. Section 8 rental assistance, Medicare, Medicaid and Elderly Waiver are accepted. Description of Organization and Service Provided 38 39 Full-size, one -bedroom apartments with large kitchen and bathroom. 100% handicapped accessible. Private dinning room, library, computer learning center, three -seasons porch, beauty salon and patio. Variety of activities offered. 24-hour, on-site certified staff. Services are based on individual requests and needs. Access to emergency response, two nutritious meals a day, assistance with bathing, grooming, housekeeping, laundry, medication management, cognitive assistance and skilled nursing services (limited in duration). Free Lunch Program 120 N. Dubuque St, Iowa 319-400-0388 Contact City, IA 52245 Mary Palmberg Type Non -Profit Organization Hours Monday through Friday - lunch served 12 to 1 p.m., and self- elfserved servedbreakfast available beginning at 8 a.m. Saturday - lunch served 12 to 1 p.m., and self -served breakfast available beginning at 8 a.m. Sunday- closed Closed Thanksgiving Day Eligibility Anyone is welcome. Cost of Service Free Description of Organization and Service Provided Since 1983, the Free Lunch Program (FLP) has been 39 40 providing "an open door, full plate, no questions asked." Over 900 volunteers on 36 different serving teams from the Iowa City I Coralville area, and from communities as far as 60 miles away, take toms providing the noon meal 6 days a week. (Additional volunteers are sometimes needed; contact the FLP volunteer coordinator for information on volunteer opportunities) Volunteers use their own food, donated food obtained via Table to Table Food Distribution Network, and/or low-cost food purchased by the FLP from the HACAP Food Reservoir. Respecting the dignity of our guests has been the cornerstone of the FLP's service. This guiding principle of unconditional respect and hospitality is as much apart of the program as the hearty, nourishing meals. Griswold Home Care of 209 Scolt Ct., Iowa City, IA 319-338-7556 Contact Eastem Iowa 52245 Brian Rummelhart Type For -Profit Organization Hours 24homs/day, 7 days/week. EligWlity All persons needing in-home non-medical care. Cost of Service $17.50/hour $150.00/Overnight $200.00/Live-in 40 41 Description of Organinfion and Service Provided Griswold Home Care provides Flexible Services on Your Terms. What are non- medical home care services? Non-medical home care assists with activities of daily living, or, the things that we normally do to remain functional at home. What type of care do you need? Our Care Coordinators are trained on working with you to understand your needs. You may have an idea of what home care services you need help with today, but most clients are amazed at the variety of services that a referred caregiver can assist with to make you and your loved one more comfortable. Before a caregiver is referred, a Care Coordinator will speak with you over the phone and meet in person for a home care needs assessment, free of charge or obligation. Could you use a little help with the following? Review this list of home care services to determine what type of non medical home care might be right for you: Personal Care Services Homemaking Care Services Personal Assistance & Supportive Care 41 42 Senior Companion Care Services and much more... By working with Griswold Home Care, you'll gain access to the best caregiver in the world. We're 100% focused on quality services and responsiveness to your needs. Please contact us to learn exactly how we can best help you and your family. Guardian Security Systems, 1001 Cambria Ct, Iowa City, IA 52246 319-337-4316 Contact John Hadley Inc. Type For-Profit Organization Hours Sam-Spm Monday through Friday Eligibility Those persons who are likely to need emergency response service for medical conditions, particularly infant and child care providers, handicapped and chronically ill persons, and seniors. Cost of Service $40.00 activation fee plus $35.00 per month service fee which includes initial personal consultation, equipment installation & testing, demonstration of operation, plus 24-7 professional 42 43 monitoring by an on -duty emergency response operator or Board Certified Nurse for emergency situations or answers to medical questions. Description of Organization and Service Provided Guardian Security Systems, Inc. has been in business for the past 19 years providing monitored security, fire and medical emergency response equipment and services to residents of Johnson and Linn Counties and other areas of Iowa. Guardian Security Systems is bonded, insured and has met the requirements necessary to be certified (licensed) by the Iowa Department of Public Safety. Our security and fire response systems are tailored to our client's unique environment and lifestyle; designed to give optimum protection, prevent false alarms and provide user- fiiendly operation. Our emergency response monitoring station is UL Certified and maintains state -of -the an monitoring facilities. Our personal emergency response system (PERS), called Instant Care, is unique in that it provides our clients both rapid response to personal emergencies and answers to medical questions from our team of on-call nurses by the press of one or two buttons on a small coulter top console or neck pendant. It is during those important conversations with medical professionals that critical assessments of symptoms and questions about prescription drugs can be made and, often, can prevent an unnecessary trip to the hospital. After each conversation, a medical report is always sent to the 43 44 client's primary care provider. For emergency response, our trained operators will be able to converse with the client through the console to ask pertinent questions, dispatch the local emergency response service (EMS) and immediately call back or text the client's chosen responsible person. Harden Healthcare 702 S. Gilbert St., Suite 319-358-8787 Contact 101, Iowa Cly, IA 52240 Ginny Zmolek Type Unincorporated Hours Monday-Friday, 8am-5pm Services offered 2417 and Emergency On-Call Staff for after hours and weekends is available. Eligibility Open to public of all ages. Services can be made through referrals or by contacting office. Accepts Medicare, Medicaid, or private insurance Cost of Service Rates of services depends on types of services needed. Contact case manager for more details. Accepts Medicare, Medicaid, and Private Insurance for services. Description of Organization and Service Provided (formerly Girling Healthcare) We provide a wide variety of services in the home, including 44 45 home healthcare for seniors or others who need professional health services in the home, as well as personal care assistance, such as bathing, grooming, shopping and light housekeeping. Home Healthcare: Our home health program is designed to care for patients with specific medical needs and includes a broad array of professional and non-professional services. Working with the physician, a personal plan is designed to meet the needs of the client. Personal Home Care/Living Assistance Services: The personal home care (sometimes called "community care") program supports clients who have chronic or long-term disabilities who need help with routine personal care. These services include help with personal needs, such as bathing and dressing, and household activities, such as laundry and shopping, all of which help enable the client to remain at home. Hawkeye Area Community 367 Southgate Ave., Iowa 319-393-7811 Contact: website Action Program IHACAPI City, IA 52240 Type Non-Profit Organization Hours Monday-Friday, 8am-4:40pm Eligibility There are income guidelines and other factors that vary by program. Cost of Service 45 46 Free, unless noted. Description of Organization and Service Provided Energy Assistance program provides energy crisis and bill payment assistance to elderly, disabled, and low-income households. Lead-based Paint Services: HACAP's state certified inspectors can provide you with services to know if and where your home has lead-based pint concerns. (This service is usually fice, but in some cases there is a fee based on one's income.) HACAP's Assessment and Resolution Energy Counseling program (A&R Program) is established in order to provide energy efficiency education , budget counseling, and incentives for qualified households. The Weatherization Assistance Program works with seniors interested in retooling their job skills and training through the Senior Internship Program (SIP) to foster their economic self- elfsufficiency, sufficiency,and enjoy the benefits of unsubsidized employment in the private or public sector. Transitional Housing: Tbis program offers support services to families to assist them toward their goal of self sufficiency and establishing a permanent housing situation. Otber Programs: HACAP operates Head Start programs and many others for children. HACAP also manages a food 46 47 reservoir and many more programs. Home Instead Senior Care 1700 S.1st Ave. Ste 28, 319-358-2340 Contact Iowa City, IA 52240 Buck Stark Type For-Profit Organization Hours Available to meet your needs 24 hours a day, seven days a week. Eligbility All persons who need non-medical in-home health care. Cost of Service The basic hourly rate is: $17 - companion services, $18 - homemeker service, $18 - personal care Description of Organization and Service Provided Home Instead Senior Care provides services needed to help persons stay in their homes We provide Homemaker Services, Personal Care Assistance, Companion Services, Respite - In Home, and Assisted Transportation. HomeChoice Senior Care 2423 Walden Road, Iowa 319-363-2721 Contact City, IA 52246 Koleene Herlocker Type For-Profit Organization Hours 24 hours a day, 7 days a week 47 48 EligNlity There are no eligibility requirements unless our client is using an alternative payor source that requires them. Cost of Service $19.50 - $27.00 per hour based on the length of visits. Description of Organization and Service Provided Non -Medical, In Home Services. We help our clients stay safe and comfortable as long as possible where the call home. We can provide services in increments from 1 hour to 24 hours a day. Clients typically pay for services privately, but we also accept payment from Medicaid, CDAC Elderly Services, VA Benefit Programs, and Long Term Care Insurance Benefits. Housing Rehabilitation -City 410 E Washington St, Iowa City, IA 52240 319-356-5246 Contact Lizabeth Osborne of Iowa Ci Type Governmental Hours Monday through Friday 8 am to 5 pm Saturday and Sunday - Closed Closed Holidays NO Helpline EligNlity The program is intended for low and moderate income Iowa City homeowners. In general, if the home is in need of rn j or 48 49 essential repairs and there is noway one can afford them, it is likelythatthehomeowneriseligible. Thegrosshousehold income must fall below 80% of the median income for the Iowa City area, as established by the Department of Housing and Urban Development. hap:Ilwww.icgov.org/defaalV?id=1908 The home must be located in Iowa City; it must be a single- family, owner -occupied residence; the nature or extent of the repairs and improvements cannot exceed what is considered structurally or financially reasonable. Cost of Service Low interest loans and/or conditional occupancy loans finance all programs. Loan payments are determined by the ability to make an additional monthly payment, but ensuring that total housing debt does not exceed 30% of gross income. Conditional occupancy loans are required to be paid back when the property is sold or rented. On the conditional occupancy loan, a one time interest payment of 5% is due at the time of payback Description of Organization and Service Provided The City of Iowa City wishes to help residents maintain and upgrade their homes by offering a Housing Rehabilitation Program. This program, funded through the Community Development Block Grant (CDBG) and HOME programs, provides financial assistance to low and moderate income homeowners wishing to make repairs and improvements to their homes. ICARE - Iowa Center for 438 Southgate Avenue, 319-338-2135 Contact AIDS Resources and Iowa City, IA 52240 Heidi Cuda 49 Education Type Non-Profit Organization Hours Office Hours: 8 a.m. - 8 p.m. (Monday — Thursday) 8 a.m. — S p.m. Ffiday Counselor on call 24 hours Phones are answered 24 hours EligNlity Any Iowa resident with concerns or questions about HIV/AIDS Cost of Service All services are free and confidential Description of Organization and Service Provided ICARE offers client-centered, holistic services. We provide case management, linking clients to health care and other support services, including: Food Bank Housing and Housing Assistance Utility Assistance Primary Medical Care AIDS Drug Assiatance Program (ADAP) Emergency Financial Assistance 50 51 Private and Public Benefits Counseling Dental Care Client Advocacy Legal Services Insurance Continuation Information and Referrals Mental Health Services Nutrition -Related Services Substance Abuse Counseling/Treatment Support Groups Vocational Rehabilitation Adoption/Foster Care Assistance Home Health Care Hospice Care Iowa Ch Johnson County 28 S. Linn Street, Iowa City, IA 52240 319-356-5220 Contact Linda Koppmg Senior Center Type Governmental Hours Business Hours 8AM-SPM, Monday -Friday Extended Member Hours 7AM-7PK Monday - Thursday 7 AM - 5 PK Friday 51 52 10:30 AM -1:30 PM, Saturday & Sunday Building hours are often extended to accommodate evening and weekend programming. Please see the Calendar of Events on The Center's website for program schedule. Elder Services' Nutrition Program Hours 11 AM -12:30 PM, daily Eligibility Extended Member Hours 7AM-7PM, Monday - Thursday 7 AM - S PM, Friday 10:30 AM -1:30 PM, Saturday & Sunday Cost of Service Many activities are free and open to the public. Class fees are sometimes used to cover the costs of materials and/or instruction for a particular class. Memberships, which provide expanded access to programs and services, are available to adults age 50+. Becoming a member of The Senior Center is easy. We have a modest annual membership fee of $33 for Iowa City residents, $60 52 53 for non -Iowa City residents of Johnson County, and $96 for people who five outside of Johnson County. Memberships can be purchased throughout the year and are good for one year from the date of purchase. Family and low-income discounts are available. Description of Organization and Service Provided The mission of the Senior Center is to promote optimal aging among older adults by offering programs and services that promote wellness, social interaction, community engagement, and intellectual growth. The Center serves the public through intergenerational programming and community outreach. Located in a beautifully restored historic post office on the comer of Linn and Washington Streets in downtown Iowa City, The Center has been serving adults age 50+ since 1981. Classes are taught by knowledgeable instructors and independent contractors in a wide range of areas including art, current events, dance, environment, fitness, literature, languages, history, philosophy, religion, science, technology, wellness, and more. The Center's many groups and clubs offer opportunities to get involved with music, dance, and theatre performance; video production; fitness; leisure activities; and social activities. Free professional services are available to the public, including legal counseling, health insurance counseling, advance care planning, individual counseling, and income tax preparation. The Center also provides support to local 53 54 agencies that offer services to seniors, including the Visiting Nurse Association and Elder Services, Inc. Membership is available to anyone age 50 and above and carries many benefits. Members can use the fitness areas, computer lab, painting studio, and billiards room; participate in classes and activities that are reserved for members only; receive reduced participation fees for some classes; and receive discounted parking while visiting The Center. Iowa City Free Medical Clinic 2440 Towncrest Dave, Iowa City, IA 52240 319-337-4459 Contact Barbara Vinogmde Type Non-Profit Organization Hours Monday-Thursday: 94 Friday: 9-12 Clinic Hours (by apptment only, call 319-337-7909) Monday-Wednesday: 94 Thursday: 9-4 & 6-9 Friday: 9-12 Saturday: closed Sunday: closed Holidays: closed Eligibility The Free Clinic services are available to anyone without 54 55 access to health care, due to no insurance, limited insurance, and/or reasons of confidentiality. Cost of Service There are no charges for our services. Donations are always welcome. This is not a walk-in clinic, you must have an appointment. (Call 319-337-7909 to schedule). Description of Organization and Service Provided The Iowa City Free Medical Clinic is a private nonprofit corporation providing health and dental care to the under- served of Johnson County. We offer a wide scope of services including acute and chronic outpatient medical care to those who do not have access to other health care providers, either for financial reasons or for reasons of confidentiality. We are committed to the concept of patient rights, including the right to receive medical treatment without moral or social judgment, and the right to privacy and confidentiality. Iowa Citv Hospice 1025 Wade St, Iowa City, 319-351-5665 Contact IA 52240 Maggie Elliott Type Non -Profit Organization Hours Monday through Friday - 8 a.m. to 5 p.m. Saturday - Office Closed Sunday- Office Closed Holidays - Office Closed 55 56 Helpline available 24 Hours aDay, 365 days a year EligWlity Hospice eligibility is determined when a terminally-ill patient's attending physician certifies the patient has a limited life expectancy of six months or less, and the patient makes a decision to discontinue aggressive cure-oriented treatments and focus on comfort and quality of life. Iowa City Hospice is a not-for-profit, community-based provider, and no one who needs care is turned away. Services are paid through Medicare, Medicaid, private health insurance and community financial support. Services for bereaved individuals—support groups, educational programs, resources and referrals—are available to anyone who resides in Iowa City Hospice's seven-county service area, regardless of whether the person who died was a hospice patient. Cost of Service No cost for services. Description of Organization and Service Provided Iowa City Hospice is a community-based not-for-profit organization that offers care to patients, families and their loved ones throughout the dying and bereavement processes. 56 57 Services are available to anyone who resides in the seven- county service area of Johnson, Cedar, Iowa, Linn, Louisa, Muscatine and Washington Counties, regardless of their ability to pay. The Caregiver Support Group is co-facilitated by Iowa City Hospice and Pathways Adult Day Health Center. The support group offers emotional and educational support in a nonjudgmental atmosphere. It is for anyone caring for a loved one at home or elsewhere. There is no charge to participate in the group. The group meets the first and third Wednesday of each month from 1-2:30 pm at MidWestOne Bank, 1906 Keokuk Street, Iowa City, IA. It is co-facilitated by Brittany Houwen, BSW, Social Worker and Assistant Director, Pathways Adult Day Health Center (319-339-6162, bblack@abbe.org), and Jane Dohrmann, LISW, ACHP-SW, Professional Education and Outreach Coordinator, Iowa City Hospice (319-688-4214, jape.dohrmann@IowaCityHospice.org). Iowa Citv Housing Authors 410 E Washington Street, 319-887-6065 Contact Iowa City, IA 52240 Steven Rackis Type Governmental Hours Monday through Friday - 8:00 AM to 5:00 PM Eligibility To be eligible for Housing Authority programs, a household 57 58 must meet family composition and income requirements. Additional preference is given to families residing in our jurisdiction (Johnson County, Iowa County, and part of Washington County). In addition, the Housing Authority will conduct a criminal background check Family Composition: (must meet one of the following) A single person 62 years or older a A disabled person 18 years or older who is not declared as a dependent by a parent or guardian or who is a dependent living in a group home or similar supervised residence (at the time applicant applies) A household with a child or children who resides in the unit 51 % of the time. (A child who is temporarily away from the home because of placement in foster care is considered a member of the family) Two or more elderly persons or disabled persons living together, or one or more elderly or disabled persons living with one or more live-in aides a Two or more persons related by blood, marriage, domestic partnership, adoption or placement by a governmental or social service agency, as defined by City of Iowa City code a A single adult that is not part of another household To qualify for the Housing Choice Voucher Program, participants must earn no more than 50% of area median income. To view the actual income limits see the Area Median Income Guidelines for the Housing Authority jurisdiction. Iowa City Housing 410 E Washington St, Iowa 319-356-5246 Contact 58 Rehabilitation City, IA 52240 Lizabeth Osborne Type Governmental Hours Monday through Friday 8 am to 5 pm Saturday and Sunday - Closed Closed Holidays NO Helpline Eligbility The program is intended for low and moderate income Iowa City homeowner. In general, if the home is in need of raj or essential repairs and there is no way one can afford them, it is likely that the homeowner is eligible. Thegrosshousehold income must fall below 80% of the median income for the Iowa City area, as established by the Department of Housing and Urban Development. hap:Ilwww.icgov.org/defadV?id=1908 The home must be located in Iowa City; it must be a single- family, owner -occupied residence; the nature or extent of the repairs and improvements cannot exceed what is considered structurally or financially reasonable. Cost of Service Low interest loans and/or conditional occupancy loans finance all programs. Loan payments are determined by the ability to make an additional monthly payment, but ensuring that total housing debt does not exceed 30% of gross income. 59 60 Conditional occupancy loans are required to be paid back when the property is sold or rented. On the conditional occupancy loan, a one time interest payment of S% is due at the time of payback Description of Organization and Service Provided The Housing Rehabilitation program of the City of Iowa City works to hdp residents maintain and update their homes by providing financial assistance to homeowners. The availability of affordable loans, provides lower income homeowners the opportunity to make repairs on tliair homes and ultimately helps to maintain Iowa City's housing stock The Housing Rehabilitation Program office administers two programs: CDBG & HOME Housing Rehabilitation Programs: The federally -funded housing rehabilitation program is funded through the Community Development Block Grant (CDBG) and HOME Investment Partnership programs and provides financial assistance to low and moderate income homeowners wanting to make repairs and improvements to their homes. The programs primarily provide low-interest or no -interest loans and/or conditional occupancy loans, depending upon the homeowner's ability to make monthly payments on the loans. The General Rehablilitation and Improvement Program is offered as a complement to the federally -funded CDBG/HOME programs without the same level of income targeting. GRIP is designed to stabilize and revitalize neighborhoods through the broader applicability of our Housing Rehabilitation and Historic Preservation 60 61 programs. This program allows the City to offer low-interest loans that are repayable over a 20-year period, with the money awarded to qualified homeowners on a first-come, first-serve basis. Iowa City Public Library 123 South Linn Street, 319-356-5200 Contact: website Iowa City, IA 52240 Type Governmental Hours Monday - Thursday 10 a.m. - 9 p.m., Friday 10 am. - 8 p.m., Saturday 10 am. - 6 p.m.; Sunday 12 noon to 5 p.m. Eligibility Residents of Iowa City. a Persons owning property in Iowa City. Residents who live or own property in areas covered by contracts for library service: unincorporated (Waal) Johnson County and the cities of Hills and University Heights. Persons living within the service area of an Iowa library approved for reciprocal borrowing through the Open Access Program. Nearby Open Access libraries include Coralville, Kalona, Lone Tree, North Liberty, Oxford, Solon, Tiffin, and West Branch. Check at the Library Cards Desk for a full listing of participating libraries.; Persons without apermanent address in this service area and who will be here one to six weeks are eligible for temporary cards. Temporary borrowers 61 62 may have only two items checked out at a time. a Online resources for remote users are restricted to Iowa City Public Library card holders who live in Iowa City, persons owning property in Iowa City, residents who live or own property in areas covered by contracts for library service: unincorporated (rural) Johnson County and the cities of Hills and University Heights. Persons living with the service of an Iowa library approved for reciprocal borrowing through the Open Access program. Nearby Open Access libraries include Coralville, Kalona, Lone Tree, North Liberty, Oxford, Solon, Tiffin, and West Branch. Check at the Library Cards Desk for a full listing of participating libraries. Persons without a permanent address in this service area and who will be here one to six weeks are eligible for temporary cards. Temporary borrowers may have only two items checked out at a time. a Online resources for remote users are restricted to Iowa City Public Library card holders who live in Iowa City, persons owning property in Iowa City, residents who live or own property in areas covered by contracts for library service: unincorporated (rural) Johnson County and the cities of Hills and University Heights. A valid library card and a password are needed for remote access. Call 356-5200 option 5 for more information. Cost of Service 62 63 There is no charge to get a library card or to use library resources. Fines are charged for library materials returned late. Description of Organization and Service Provided The library has a large collection of more than 240,000 items available for checkout. The collection includes books, spoken word and music audio recordings, DVDs, downloadable material, as well as smaller specialized collections. All items may be checked out free of charge and each card holder may have five free reserves at a time. Questions maybe asked in person, by phone, or through the library's web site. A variety of adult and children's programs are offered. Check the library calendar or call for dates and times. The special services include, but are not limited to the following: At Home services are designed for patrons who are unable to come to the library because of a permanent or temporary physically disabling condition, and for those who live in nursing homes, care centers, or retirement residences. At Home service is available to residents of Iowa City and areas covered by contracts for library service: rural Johnson County and the cities of Hills and University Heights. There is no charge for this service. To enroll in At Home services, please call the At Home Assistant at 319-887-6038 or the staff on the Fiction Desk at 319-356-5200, option 4. You may also mail a request to 63 64 At Home Assistant, 123 S. Linn Street, Iowa City, IA 52240. Or if you prefer, send an email to At Home services at the ICPL. The library provides free Internet access at 40 public workstations on the Second Floor of the library. A wide array of audiovisual eauinment is available for checkout to residents of Iowa City and areas covered by contracts for service (Hills, University Heights, and rural Johnson County). The Library Channel - Channel 10 is available to viewers who subscribe to cable television through the local cable franchise, currently Mediacom. The library maintains a listing of community resources where you can find groups that match your interest. htto:llwww.icol.org/community/associafionslresultsbnef nho The library loans artwork for persons to use in their homes. Park for FREE Receive on hour of FREE parking when you use any library service or attend a library program any time the library is Open. Bring you Parking Entrance Ticket for the Iowa Avenue, Dubuque or Clinton Street ramps to the Fiction, Circulation, Reference or Children's Desk for validation. One validation 64 65 per ticket. Ride the bus for FREE a Bus Passes are also available any day the transit system operates, Monday - Saturday. You must go to the Circulation Desk to receive a bus pass. Bus passes are only valid on the day they are issued. Your Library Card is required to receive a Ride & Read Bus Pass. Limit of 2 passes per week per Person. Other services include: Community Outreach, eAudiobook Downloads, Summer Library Bus, Live Homework Help, Meeting Rooms, Project Safe Place, Public Displays and Readers, Listeners, and Viewers Advisory. Iowa City Rehabilitation & 3661 RochesterAve., Iowa 319-351-7460 Contact Health Care Center City, IA 52245 Casey Kann Type For -Profit Organization Hours 24 hours, seven days aweek Eligibility Persons needing nursing home care, skilled nursing care or respite care. Cost of Service 65 66 Medicare and Medicaid residents accepted Double rooms $128 aday Single rooms $195 a day Description of Organization and Service Provided Skilled nursing care, short -tern care (respite), rehabilitation following surgery, specialized wound care, Ns, tube feedings, tracheostomy care, etc. Open dining, beauty shop, recreation & leisure programs including non -denominational services, communion and Mass. Iowa CiN Transit 1200 S. Riverside Drive, 319-356-5151 Contact Iowa City, IA 52240 Chris O'Brien Type Governmental Hours Bus runs everyhalf hour on most routes Monday -Friday from 6am-9am & 3pm-6:30pm; hourly services run 9am-3pm & 6:30pm-10:30pm and all day Saturday 6am-7pm. There is no service on Sunday. Eligibility All persons are eligible. Cost of Service a Elderly Fare (60 -plus years of age): $0.50 during off-peak hours (Medicare card or special pass required. Call office for details and application. a DisabledlLow4ncome Elderly: Free during off-peak 66 67 hours (call office for details and application). a Standard Fare (adults 18 and up): $1.00. Youth (K-12 grade): $0.75. Children under 5 and accompanied by an adult ride free. a 10 -ride pass: $8.50 31 -day pass (adult): $32.00 Youth 31 -day pass: $27.00 Exact fare is required. Description of Organization and Service Provided What Bus to Take The bus route is shown on the front and side scrolls of each bus. For further information, call 319-356-5151 or consult the bus schedules and map which can be picked up at the City Hall (4 10 E. Washington Street), Iowa City Public Library, area hospitals, IMU Campus Information Center, and all Iowa City Transit buses. Pre-printed schedules and maps are available at the Iowa City City Hall, IC public library, area hospitals, IMU campus information Center and Iowa City Transit buses. Transfers are available and are honored by Coralville. Newest buses ordered are low -floor buses that are easy to enter and exit. During non -rush hours the bus will stop at any intersection; otherwise they will only stop at designated bus stops. Iowa City VA Medical Center 601 Highway 6 West, Iowa 319-338-0591 Contact 67 68 City, IA 52240 Kid Sickels Type Governmental Hours 2417 EligWlity Before receiving services with the Iowa City VA Medical Center, you should fast determine your eligibility. Use our eligibility page to make an application for health care benefits. hap:llwww.iowadty.vagov/pafcnb/index.asp Cost of Service Costs are dependent on eligibility. Description of Organization and Service Provided Services: Primary Care includes: cancer screening, high cholesterol treatment, chronic obstructive pulmonary, disease (COPD) treatment, diabetes prevention and treatment, flu vaccine, high blood pressure prevention and treatment, treatment for obesity, osteoporosis treatment, prostate disease prevcction and treatment, and smoking cessation. Mental Health Services includes: depression, sadness, grief ; anxiety, worry, nervousness; addictive behaviors; relationship problems; stress from medical problems and/or pain; post - 68 69 traumatic stress disorder (PTSD); emotional problems, such as managing anger; vocational issues; troublesome thoughts or ideas; confused thinking; aggressive or self -harming behaviors; and memory problems. Physical Medicine and Rehabilitation services include. occupational therapy, physical therapy, speech therapy, kinesiothempy, and specialized services to veterans in need of rehabilitation following amputation, stroke, traumatic brain injury, and spinal cord injury. Specialty Care includes the following services — surgical specialties, neurology, radiation, oncology, audiology, and kidney transplant (1 of 4 National Transplant sites) HCC consists of programs that manage care in veteran's homes and community settings. Services include home -based primary care, home telehealth care, adult day health care, community nursing home care, skilled and unskilled home care, home hospice care, home IV therapy. The Iowa City VA Women's Health services for women include. gynecology services; breast exams and mammography; reproductive health care; menopause treatment; and Primary and Specialty care. Rural Health Resource Center will use technology to remotely monitor the patients. The Center, one of three in the nation will be directed by, Dr. Peter Kavoli. Coralville out Patient Clinic 52010th Avenue, Suite 200 - 69 70 Coralville, Iowa 52441 (319) 358-2406 FAX(319)358- AX(319)358- 2406 2406 Iowa COMPASS 100 Hawkins Drive, Center 800-779-2001 Contact for Disabilities & Information Specialist Development, Iowa City, IA 52242 Type Governmental Hours Monday through Friday - 8 a.m. to 5 p.m. Saturday - Closed Sunday- Closed Closed Holidays Eligibility Available statewide to all persons with disabilities, their families and service providers. Cost of Service Free Description of Organization and Service Provided Find Services, Products & Funding Free information about disability programs, services, adapted equipment and ways to pay for them 70 71 Used Equipment Referral Service Free listings: Buy or sell adapted equipment Assistive Technology Legal Project Free legal help for problems getting adapted equipment Iowa Department for the 524 Fourth Street, Des 515-281-4368 Contact Blind Moines, IA 50309 Barb Weigel Type Governmental Hours Monday through Friday - 8 a.m. to 4:30 p.m. Saturday - Closed Sunday- Closed Closed Holidays Eligibility The Iowa Department for the Blind provides avariety of services, and the eligibility criteria depends upon the program the individual is seeking. If an individual is unable to read standard print efficiently, s/he qualifies for at least one of our many services. Cost of Service Services are free to those who qualify. Description of Or anintion and Service Provided 71 72 When individuals experience a significant loss of vision and find it difficult to continue their active, independent life styles, they can turn to the Iowa Department for the Blind (IDB) for solutions. The IDB is the state agency that provides services to keep individuals who are blind or visually impaired living independently and working competitively. The Independent Living program operated by IDB primarily serves individuals SS and older. Independent living staff members travel throughout the state, meeting with individuals in their homes to help implement easy ways to complete everyday tasks when vision loss makes things difficult. Things we might assist with include, but are not limited to: Placing raised bumps on microwaves, telephone. remote controls, and other appliances so they can be set by touch. Converting phone numbers, addresses, and recipes into a format easier to use, such as large print or audio. Completing applications for the Library for the Blind and Physically Handicapped (to receive free audio books and magazines), free newspaper reading programs, and directory assistance exemptions. Labeling medications, clothing, canned goods and other household items for easier identification. Providing information on devices available to assist with every day tasks. This may include talking clocks, large print 72 73 playing cards, or magnifiers. IDB offers many other services in addition to Independent Living. For more information, call 800-362-2587 or email barb.weigel@blind.state.ia.us. You may also visit www.IDBonline.org. Iowa Department of Human 855 S. Dubuque, Suite 102, Iowa City, IA 52240 319-356-6050 Contact: website Services - Johnson County Office — Type Governmental Hours Monday -Friday (except Holidays) 8 a.m. - 4:30 p.m. EligWIity An Iowa resident and a United States citizen or a person of foreign birth with legal entry into the United States. Income limits and Resource Limits: hap://www.dhs.state.ia.us/PoficyAdysis/PoficyManuRages /Manual Documents/FORMS/RC-0033.PDF These figure should be used as a general guideline. Each case is unique. It is suggested that if you have a need that you apply. In some cases ones medical condition is a factor. Cost of Service 73 74 All services are free except as noted for Medicaid Description of Organization and Service Provided Those most common for older adults: Elderly Waiver provides services not to exceed $1,084 for in home care/nursing level care up to $2,554 for skilled nursing care. The following services are available through the Elderly Waiver Adult Day Care Assistive Technology Case Management Chore Services Consumer Directed Care (funds are provided to you to manage, with assistance) Emergency Response Home and Vehicle Modification Home Delivered Meals Home Health Aide Homemaker Services Mental Health Outreach Nursing Care Nutrition Counseling Respite Senior Companions Transportation Food Assistance You can apply on-line 74 75 https:lldhssecure.dbs.state.ia.uslyesfoodl Medicaid is a health care insurance program for low-income persons. This program involves co-pays of ranging from $1 to $3. hap://www.dbs.stic.iaus/Consumefs/Hdth/Me&c�—Insufa ncetWhatsAvailable.html Elder Abuse: To report suspected dependent adult abuse call: 1-800-362-2178. If the abuse is in a facility call 1-877-686- 0027. Other Programs Available: Child Care Assistance Family Investment Program Iowa Hospice 1615-2nd Ave, 563-263-2856 Contact website Muscatine, IA 52761 Type For-Profit Organization Hours Office hours: Monday through Friday, 8 a.m. - 5 p.m. Toll Free for ALL Iowa Hospice locations available 24 hours a day, 365 days a year Refermis and admissions are taken 24 hours a day, 7 days a week and we respond and admit within 2 hours of a referml (pending receiving family and physician consent). EligWlity Persons eligible for hospice benefits include individuals who have a life limiting illness, have the consent of their family 75 76 physician, or have decided to receive comfort care rather than a cure. Hospice is for anyone with a terminal disease and a limited life expectancy. Hospice is not just for cancer patients, but has assisted patients with AIDS, heart disease, Lou Gebrig's disease, Alzbeimer's and other illnesses. It is never too late to seek hospice care. Patients and families are eligible when treatments for a cure are no longer successful. We encourage patients and their families to come to us early. With Iowa Hospice, there is no need for pain to go unmanaged or for people to struggle without support. Cost of Service Hospice funding comes from Medicare, Medicaid, private insurances, and individuals. No one is ever turned away because of their inability to pay. Description of Organization and Service Provided Iowa Hospice provides doctors, nurses, physical therapists, occupational therapists and speech therapists that focus on the comfort and care of each patient. Our services, however, span beyond medical care. The Iowa Hospice Mind, Body, Spirit team provides gentle, innovative techniques, including both music and massage therapies, at the bedside of hospice patients that are designed to provide comfort and alleviate pain. Additional services include volunteers, short -tern inpatient care, respite services, emotional and spiritual support, continuous home care, and home health/home maker services. 76 77 Iowa Valley Habitat for 2401 Scott Blvd SE, Iowa 319-337-8949 Contact Humani Valley Habitat for Tami Bonnett Humanity, Iowa City, IA 52240 Type Non -Profit Organization Hours Monday -Friday 9-5 Eligibility Depends on the Program Cost of Service Varies depending on the project Description of Organization and Service Provided Through various partnerships and programs, we support families, the environment, and the community. We value children and families. We value safe, decent, affordable housing. We value our community and the organizations within it. We are committed to making a difference throughout our area and beyond. We encourage you to learn about how we are building homes, building hope, and building lives. We build new homes for low-income families in Iowa, Johnson, Cedar and Washington Counties. We also have a program called Many Hands. This program allows us to assist elderly and or mobility impaired homeowners to change light bulbs, smoke detector batteries and air filters. We build 77 78 handicap accessible ramps for low income homeowners as well. Please call us for further information and to request an application for any of our programs. Iowa Workforce 1700 South 1st Ave. Suite 319-351-1035 Contact Development - Iowa City 11 B, Iowa City, IA 52240 Brenda Dodge office Type Governmental Hours Monday, Tuesday, Thursday and Friday 8:30 a.m. to 4:30 p.m. Wednesdays 9 a.m. to 4:30 p.m. Eligibility Most programs do not have eligibility requirements. Cost of Service No cost for job search assistance programs. Description of Organization and Service Provided Client Resource Center The computer resource center is available open until 4:15 p.m. during normal business days. Staff will direct you to computer software, publications and Internet sites that can help you research careers, schools, communities and obtain information regarding current workforce trends. Some of the services offered include: 78 79 Job Information Resume Service Choices Career Exploration Internet Access Labor Market Information Typing Tutorial Proficiency Testing in Typing, 10 -Key & Data Entry Word Processing Brochures & Pamphlets Job Placement Assistance Unemployment Insurance The Iowa City Workforce Development Center also provides the following services: Career & Employment Fairs Testing Services Work Opportunity Tax Credit certification Labor Market Information Services for Veterans The Workforce Development Partnership partners with AARP (older worker program) to provide additional services to men and women SS years of age or older who are seeking full-time, part-time or temporary employment. AARP Senior Employment Program assists people in this age range in obtaining training to enhance their employability and also offers incentive contracts to employers hiring clients. There are no fees to clients for these services. Income 79 80 eligibility applies. Services include: a Payment of Tuition for Classes at Educational Institutions and Private Vendor Training Wages Paid to Participants Wbile Attending Classes a Community Service On-The-Job Training Assignments - Client Paid Wages Job Search Assistance a Referrals to Job Openings Reimbursement to employers for wages paid clients for up to 3 Months a Job Coaching Referrals to Educational Institutions Other Supportive Services JCLC -Visibility Action Team 28 S Linn St., Iowa City, IA 319-356-5222 Contact 52240 Michelle Buhman Type Non-Profit Organization EligNlity No criteria for eligibility. Cost of Service no cost Description of Organization and Service Provided The Visibility Action Team is a volunteer organization that seeks to provide information, resources, and advocacy to 80 81 older adults in Johnson County who are lesbian, gay bisexual, transgender, trans-sexual, queer, or intersex. We provide trainingto service providers on how to provide culturally competent services to the LGBTTQI community of older adults. We publish a resource guide on services for LGTTQI older adults and are conducting a survey of community needs. Our goal is create awareness of the experiences and needs of this marginalized and often silent group of elders. Johnson County General 855 S. Dubuque Street 319-356-6090 Contact Assistance Suite 2026, Iowa City, IA 52240 Sue Campney Type Governmental Hours Monday through Friday 8 am. to 4:30 p.m. Eligibility Federal poverty guideline; not receiving other government cash assistance. Cost of Service All services are free. Description of Organization and Service Provided Financial assistance with rent, utilities, commodities, Prescriptions. Johnson County Mental 855 S. Dubuque, Suite 319-339-6169 Contact Health & Disability Services 2026, Iowa City, IA 52240 K Artley Type 81 82 Governmental Hours Monday - Friday: 8 a.m. - 4:30 p.m. Eligibility Eligibility criteria can be found in the Johnson County Mental Health & Disability Services Management Plan. Upon completing a Central Point of Coordination (CPC) application, applicant will be reviewed for qualifying county of legal settlement, qualifying diagnosis, and meeting financial and resource limit guidelines. Cost of Service $0 Description of Organization and Service Provided Johnson County Mental Health and Disability Services MUS) funds needed supports and services for individuals with qualifying disabilities in an effort to provide quality of life in the least restrictive environment. Applicants complete a Central Point of Coordination application with MH/DS In - Take personnel for an eligibility determination. Those who qualify for county -funding and service coordination may have a social worker assigned to help assess what supports and services are necessary. Additionally, if the applicant is Medicaid eligible and has a diagnosis of chronic mental illness, mental retardation, or developmental disabilities, slhe may request the assistance of a Targeted Case Manager to develop an individualized service plan and help in securing and monitoring desired services and outcomes. 82 Johnson County Public 855 S. Dubuque Street, 319-356-6040 Contact Health Iowa City, IA 52240 Douglas Beardsley Type Governmental Hours Monday through Friday - 8 a.m. to 4:30 p.m. Saturday - Closed Sunday- Closed Closed Holidays Eligibility We serve all residents of Johnson County Cost of Service Varies by program Description of Organization and Service Provided JCPH is a full service public health department. Services range from wellness programs to environmental inspections. Johnson County Task Force 28 S. Linn Street, Iowa City, IA 52240 319-351-1003 Contact Janice Frey on Aging Type Non -Profit Organization Hours Meetings are on the second Monday of the month at 1:30 p.m. followed by a program at 2:15 p.m. The site is Assembly Hall 83 84 at the Iowa City/Johnson County Senior Center, 28 S. Linn Street Eligibility Open to all Cost of Service None Description of Organization and Service Provided Volunteers serve on the Johnson County Task Force, which is part of the seven county Heritage Area Agency on Aging created under the Older Americans Act of 1965.Our role is to: Support and advocate for the interests and needs of seniors; Promote policies to address those needs, particularly with community-based responses; Lobby public officials about legislation and mles affecting seniors; and Present programs and legislative forums for seniors. Johnson County Treasurer 913 S Dubuque St, P.O. 319-356-6087 Contact Box 2420, Iowa City, IA Tom Kriz 52244 Type Governmental Hours Monday-Friday: 7:45am-5:30pm. Closed on Saturday, Sunday & all County Holidays EligWlity Iowa Property Tax Credit Claim Forms Iowa Special Assessment Credit Claim Forms 84 85 Iowa MobilelManufactmedlModular Home Claim Forms Iowa Rent Reimbursement Claim Forms Cost of Service Motor Vebicle litle and registration for JohnsonCounty Property Tax payment center for Johnson County Description of Organization and Service Provided State of Iowa registration for all cars, buses, trucks, motorcycles, mopeds and trailers in Johnson County Johnson County property tax payment center Legacy Active Retirement 1020 S. Scott Blvd., Iowa 319-430-5971 Contact Community City, IA 52240 Jim Hunter Type For -Profit Organization Hours Open 24 hours a day, 365 days a year. Call for a personal tour 7 days a week EligWlity a Must be 55 years or older to live at Legacy Active Retirement Community. a Independent, Assisted and Alzheimer'slDementia Care. 85 86 Cost of Service Legacy Ridge Independent Living has 81 apartments ranging in price from $1,975 to $3,230 a month depending upon floor plans that range in size from 751 sq.fl. to 1,460 sq.fl. Legacy has no buy -in -fees, community fees or endowments. Legacy Pointe Assisted Living has 68 apartments ranging in pace from $2,650 - $3,540 a month dependent on floor plans. Extra care levels can also be added for an additional cost. Apartments sizes range up to 1,003sq.ft. Legacy has no buy -in -fees, community fees or endowments. Legacy AlAeimer'slDementia Memory Care has 20 units. Price is $3,995 a month for a private studio apartment. Legacy Economical Assisted Living has 20 units, and the pace for a private studio is $2,300 a month. Extra care levels can also be added for an additional cost. Description of Organization and Service Provided Legacy Ridge Independent Living offers: a 24-hour security Restaurant -style dining in our grand clubhouse prepared by certified chefs a Movie theater Multi-purpose room Nail/pedicure salon 86 87 Beauty salon a Massage parlor Billiards room Fitness room a Ice cream parlor Activities and outing Full kitchen, large bathrooms with walk-in showers with seats Full size washer and dryer Housekeeping every other week a Five days of respite care in Assisted Living per year for FREE Emergency call system with staff assistance a Priority access to Legacy Pointe Assisted Living All utilities, including expanded basic cable Legacy Pointe Assisted Living offers: a Full-service restaurant-style dining, providing three meals a day Weekly housekeeping Planned activities and outings Emergency response system Transportation to two medical-related appointments Beauty salon Whirlpool baths Chapel Library Exercise room Train cove Puzzle cove 87 Individualized levels of personal cares, based on the individual resident's needs Services are based on assessments completed prior to admissions and continuously thereafter. Types of services include assistance with bathing, dressing, medication, continence management and reassurance Lexington Place 1229 Shannon Drive, Iowa 319-887-1010 Contact City, IA 52246 Vania Minor Type For -Profit Organization Hours Monday through Friday 1- 4 p.m. or by appointment Eligibility Age 55 and older or persons with disabilities with an annual income at or below $32,220 for a one person household or $36840 for a two person household. Cost of Service rents starting at $473 for a one bedroom and $585 for a two bedroom Description of Organization and Service Provided 28 -one bedroom apartments and 2- two bedroom apartments. Each apartment has washer/dryer hookups for stackable machines. There is a community room with a kitchen and exercise room available. Laundry room on each floor. Meals on Wheels - A 1556 S 1st Avenue, Ste A, 319-338-0515 Contact Program of Elder Services, Iowa City, IA 52240 Heather . Inc. Type Non -Profit Organization Hours Vanes by facilities, see Service Description. Closed selected Holidays. Eligibility Persons of all ages are welcomed at all congregate meal sites. Persons 60 or older are eligible for home delivered meals, sub ect to verification of need. Cost of Service Persons age 60 -plus avoluntary contribution. $3.00 suggested for congregate meals, $4.00 for home delivered meal. Those under 60 are required to pay $5.00. Description of Organization and Service Provided Meals on Wheels delivers noon meals up to seven days a week to Seniors age 60 and older. Rural Meals provides bi-montbly home delivery of frozen meals to Seniors in Johnson, Cedar, Iowa and Washington Counties. For more information on Meals on Wheels or Rural Meals call 319-338-0515. 89 MECCA - Mid-Eastem Council on Chemical Abuse 430 Southgate Ave, Iowa City, IA 52240 319-351-4357 Contact Heidi Cuda Type Non -Profit Organization Hours Office Hours: 8 a.m. - 8 p.m. (Monday — Thursday) 8 a.m. — 5 p.m. Friday Counselor on call 24 hours Phones are answered 24 hours Eligibility Must be a resident of the State of lowato qualify for financial aid. Cost of Service Financial aid is available for those who qualify. The amount of financial aid available to a client is determined by a financial assessment of resources and/or insurance. MECCA accepts personal checks, money orders, cashier checks, VISA, MasterCard and cash. You may now pay your MECCA statement online using your credit card or PayPal account Description of Organization and Service Provided MECCA programs and services span the entire treatment and prevention continuum. MECCA's diverse staff is committed to providing the best possible confidential individualized care 90 91 to our clients. Prevention and Early Intervention: The prevention staff gives consultation and assistance to schools, teachers, parents, students, counselors, employers, church groups and individuals. Educational programs and presentations are available for all ages and groups, and intervention assistance is available to anyone with a need. Evaluation: Each person's situation is unique and deserves individual attention. A thorough evaluation clearly and effectively determines the extent of difficulties experienced and appropriate level of care. Detoxification: Detox provides a safe and supervised place for people to withdraw while they are closely monitored and supported. The length of time required to detoxify from alcohol and/or other drugs depends upon the individual's history, as well as the combination of alcohol and other drugs taken. MECCA has detoxification services in Iowa City; in Des Moines, we refer to area hospitals. Melrose Meadows 350 Dublin Dr., Iowa City, 319-341-7893 Contact IA 52246 Jody Thomas Type For-Profit Organization Hours 24/7 91 92 Eligibility For independent living: SS years of ago or older. For assisted living: all who need this level of care. Cost of Service 58 independent units range from $2430-$3995 a month dependent upon floor plans which range from 712 sq ft -1331 sq ft.There is no entrance fee. 31 assisted living units range from $3450-$4350 amonth dependent upon floor plans which include alcove (385460 sq. ft.), one -bedroom (526-627 sq. ft.) and two-bedroom (771- 845 sq. ft.). There are no ala carte fees. Description of Organization and Service Provided Independent Living: Includes morning and evening meals, wellness center with indoor pool, housekeeping services biweekly, unlimited scheduled transportation, high-speed internet, social programs and activities, all utilities except phone. Respite care available to independent residents. Heated parking garage available to rent. Beauty/barber salon on-site. Assisted Living: Assistance with activities of daily living medication management, 24-hour trained on-site assistance, 92 93 wellness center with indoor pool, three meds a day, weekly apartment housekeeping and personal laundry service, unlimited scheduled transportation, high-speed internet, social programs and activities, all utilities except phone. Beauty/barber salon on-site. Heated parking garage available to rent. Mercy Home Health 2412 Towncrest, Iowa City, 319-358-2740 Contact IA 52240 Barb Schaufenbuel Type Non-Profit Organization Hours 8 a.m. - 4:30 p.m. Monday — Friday Eligibility All who need services. Cost of Service Many services are covered by Medicare; others are offered on a private-pay basis. Private pay cost for personal care services: $22.50 per hour with a 2 hour minimum. At assisted living facilities: personal care services are $20.20 per hour. Description of Organization and Service Provided Mercy Home Care was named to the 2006 Home Care Elite, the inaugural compilation of the most successsful home care 93 94 providers in the country. Mercy Home Care has provided a variety of home health care services since 1985 and is MedicarelMaricaid certified. Services include: nursing and rehabilitation home care aides a medical social worker services pastoral care home infusion wound/ostomy nursing nutritional counseling personal cares 24-hour care and overnight companionship transportation light housekeeping homemaking medication reminders physician follow-up Mercy Iowa City 500 E. Market St., Iowa 319-339-0300 Contact website City, IA 52245 Type Non -Profit Organization Hours 2417 Eligibility Mercy Iowa City serves all persons. 94 95 Cost of Service The costs vary. Mercy Iowa City is Medicarc/Medicaid Certified, Insurance and Private Pay Description of Organization and Service Provided Mercy Iowa City is an acute care community hospital and regional referral center for southeast Iowa that provides primary care. Mercy's oncology program has been recognized by the Commission on Cancer of the American College of Surgeons as offering high-quality cancer care. With its team of highly skilled professionals and state-of-the- tate-of the- aft art facilities, Mercy Iowa City offers complete heart and vascular care services and a complete range of orthopedic services for people of all ages. If you would like a nurse to help you make an appointment with a Mercy doctor call Mercy on Call at 358-2767 or 800- 358-2767, or visit our physicians directory on our web site. Mercy Iowa City's organ and tissue donation can save or improve the quality of life for people who suffer from organ failure, bone defects, bums, or blindness. This is a very personal choice and certified designated requester(s) along with pastoral care are available to assist in the event that such a decision needs to be made. Mercy Hospital maintains a close relationship with the Iowa Donor Network. Mercy's Emergency Care Unit is ready 24 hours a day to handle emergencies large and small. The unit is staffed by physicians and RNs and is recognized as a Level III trauma 95 96 unit. Mercy offers private guest rooms for those that need to stay no the hospital and do not need nursing care. These rooms are available on a first-come, first-serve basis and are located on the third floor of Mercy North. The accommodations include two twin beds, television, telephone, and private bath with shower. A lounge and kitchenette for the use of all guests is also available. The cost is $25 per night. For more information, call Volunteer Services at 319-339-3659. CERTIFICATION: Mercy is accredited by The Joint Commission on Accreditation of Health Care Organizations. TAX STATUS: Mercy Hospital is a private not-for-profit corporation, sponsored by the Sisters of Mercy of the Americas, Regional Province of Chicago. Mercy Lifeline 2412 Towncrest, Iowa City, 319-339-3649 Contact IA 52240 Pam Mills Type Non-Profit Organization Hours Monday - Friday 8 a.m. - 4:30 p.m.; Lifeline services available 2417 www.hfehesys.com Eligbility All who need this service. 96 97 Cost of Service Cost is $40 activation fee and $30 I monthly. This includes equipment, maintenance, instruction in its use and 24 hour link to Response Center. Scholarships are available for those that qualify. Description of Organization and Service Provided Mercy Lifeline is a personal, emergency response system provided by Mercy Hospital. It offers peace of mind and independence to users and reassurance to family and friends. In an emergency situation, ushc as a fall or quick onset illness, a push of a button can bring immediate attention and assistance to those in need of attention. Mercy on Call 500 E. Market St., Iowa 319.358.276 Contact website City, IA 52245 7 Type Non -Profit Organization Hours 7:00 AM -12:00 Midnight seven days a week Eligibility Mercy serves all persons. Cost of Service Mercy On Call is a free service. Description of Organization and Service Provided Mercy On Call is a free confidential phone service staffed b 97 98 Mercy registered nurses that have years of experience. The nurses are caring, compassionate, and knowledgeable, with a wide variety of resources and references to help you. Mercy On Call is the place to start for your health needs and questions. Mercy On Call nurses: Can help you figure out what to do when you don't feel well. a Can help you find a physician who best suits your needs. Can register you for classes, programs, health screenings, and support groups. Can give you expert health information. Mercy Primary Care 500 E Market Street, Iowa 319-339-0300 Contact: website City, IA 52245 Type Non-Profit Organization Hours Mercy on Call: 7 a.m. - midnight - seven days a week Emergency Care: MercYs Emergency Care Unit is ready 24 hours a day to handle emergencies large and small. Eligbility all Cost of Service 98 99 Vanes Description of Organization and Service Provided Primary Care For many people, their primary care physician is their most important health care resource. And Mercy's medical staff offers many primary care physicians for different needs and preferences: a Family practice doctors care for individuals of all ages and often care for several members of the same family. a Pediatricians specialize in the care of children under the age of 18. Internal medicine doctors, or internists, specialize in the care of adults, age 18 and over. Obstetricians/gynecologists specialize in health care for women, particularly in reproductive health and pregnancy. If you would like a nurse to help you make an appointment with a Mercy doctor, call Mercy On Call at 358-2767 or 800- 358-2767, or visit our physician directory. Cancer Care: Mercys oncology program has been recognized by the Commission on Cancer of the American College of Surgeons as offering high-quality cancer care. Only one in four hospitals that treat cancer receive this special 99 100 approval. Heart and Vascular Care: With its team of highly skilled professionals and state -of the -art facilities, Mercy Iowa City offers complete heart and vascular care services. Orthopedics: From sports medicine to total joint replacement Mercy and its medical staff offer a complete range of orthopedic services for people of all ages. These services include: a Emergency trauma care Inpatient and outpatient surgery, including ligament and tendon repair, fracture repair, total j oint replacement, reconstructive surgery, hand surgery, and spinal surgery Treatment for cumulative trauma disorders and back, shoulder, and neck injuries Pain management Rehabilitation services; including physical and occupational therapy, provided by Progressive Rehabilitation Associates, LLC Acute care nursing 16 -bed skilled nursing facility for long-term recovery Home care options Patient and family education Emergency Care: Mercy's Emergency Care Unit is ready 24 hours a day to handle emergencies large and small. The unit is staffed by physicians and RNs and is recognized 100 101 as aLevel III trauma unit. Organ and Tissue Donation: Can save or improve the quality of life for people who suffer from organ failure, bone defects, bums, or blindness. This is a very personal choice and certified designated requestors along with pastoral care are av ilable 24 hours to assist in the even that such a decision needs to be made. Mercy Hospital maintains a close relationship with the Iowa Donor Network. Guest Lodging: Mercy offers private guest rooms for those that need to stay near the hospital and do not need nursing care. These rooms are available on a first-come, first-serve basis and are located on the third floor of Mercy North. The accommodations include two twin beds, television, telephone, and private bath with shower. A lounge and kitchenette for the use of all guests is also available. The cost is $2S per night. Mercy Support Groups 500 E. Market St., Iowa 319-339-3662 Contact City, IA 52245 Mary McCarthy Type Non-Profit Organization Hours Each group meets at different times. EligWlity All interested persons. Cost of Service 101 102 Free unless noted. Description of Organization and Service Provided Mercy offers support groups for a variety of life situations. For more information about any Mercy program or for registration, contact Mercy On Call at 319-358-2767 or 800- 358-2767. Check our website for the upcoming schedule of activities: www.mercyiowacity.org Wheelchair information: If you need awheelchair, please go to the Information Desk and call Patient Escort Services at extension 2200. Due to the high demand for wheelchairs, Patient Escort Services will be happy to assist anyone needing transportation to a meeting room. After Breast Cancer Support Group This group welcomes women who are living with breast cancer; it offers a monthly meeting featuring educational presentations. Regroup meets on the second Thursday of each month at 7:00 PM, in the Fanning or Scanlon room, Mercy Medical Plaza 1. Breath of Fresh Air This support group is for people living with chronic lung disease. It meets on the first Monday of each month, except July. Cardiac Support Group This group provides monthly education and support meetings; a heart healthy luncheon is also available for $5 (payable at 102 103 door). All meetings are held on the third Monday of each month at 11:30 AM in the McAuley Room, Mercy Medical Plaza 1. A presentation follows at 12:00 noon. Reservations are requested no later than the Friday prior to each meeting. Call Mercy On Call, 358-2767 or 1-800-358-2767. Diabetes Support Group This group provides support for those with Type 2 diabetes. The group meets in the First Floor Conference Room (unless otherwise noted) on the first Thursday of each month, with times alternating between day and evening. At the noon meetings, participants are invited to bring their lunch, beverages are provided. Register by calling Mercy On Call at 356-2767. HOPE Cancer Support Group This group provides friendship, support, and education for people living with newly diagnosed or chronic cancer, their families, friends, and interested professionals. The group meets on the second Monday of each month at 7:00 PM, in the first floor conference room. Stroke Group This group provides information, support, and friendship for stroke survivors and their families and friends. It meets twice each month at Mercy from 1:30 to 3:00 PM, in the first floor conference room. These support groups also meet at Mercy: Adult Attention Deficit 103 104 Alliance for the Mentally Ill a CHARD Diabetes Fibromyalgia a Parkinson's Support Group Sleep Apnea Support Group Mercy Volunteer Program 500 E. Market St., Iowa 319-339-3659 Contact City, IA 52245 Carol Ebinger Type Non-Profit Organization Hours 8 a.m. - 4:30 p.m Monday-Friday Eligibility Anyone over the age of 14 can apply to be a volunteer. Cost of Service There is no cost. Volunteers help make our services more affordable. Description of Organization and Service Provided At Mercy, volunteers play an important role in providing personal attention to patients. Many volunteer opportunities are available at Mercy Hospital. Some involve patient and public contact, while others are "behind the scenes." Anyone over the age of 14 can apply to be a volunteer. All applicants are interviewed by the Volunteer Coordinator. 104 105 Volunteers are placed according to their interests and qualifications, as well as the needs of the hospital. All volunteers receive a general orientation to the hospital and specific training in their service area A summer youth volunteer program welcomes teens ages 14 to 18. Look on the web site for a complete listing, to find the volunteer opportunity that best fits your interests. National Alliance on Mental 220 Lafaytte St. Suite 180, Iowa City, IA 52240 319-337-5400 Contact Helen Dailey Illness of Johnson County NU. Type Non -Profit Organization Hours Monday through Friday 9 am. to 3 p.m. Also available by appointment Monthly Support Group for people with Mental lllness as well as Family Member. Group meets the 3rd Wednesday of the month at Mercy Hospital in the 1 st floor conference room. Support group starts at 5:30 p.m. and ends at 6:30 p.m. Monthly educational presentations are the 3rd Wednesday of the month. 6:30 pm in the 1st floor Conference Room at Mercy Hospital. Call the NAM[JC office at 319-337-5400 for more information. Eligibility All are welcome Cost of Service 105 106 No cost to attend meetings or educational classes Description of Organization and Service Provided The National Alliance on Mental Illness (NAMI) is a national network of more than 250,000 members with affiliate chapters in all 50 states. We work to improve the lives of persons affected by severe mental illnesses such as bipolar disorder or manic depression, schizophrenia, obsessive- compulsive disorder, and depressive, anxiety and panic disorders. Our goal is to enable each individual with a mental illness (children, adolescents, or adults) to live the best life possible. Most of us have a relative or friend that has a mental illness, or we are living with one ourselves. We offer mutual support to one another. We educate ourselves and the public, promote better treatment and support services, and advocate for research into the causes and treatment of these illnesses. Nutrition Service -A Program 1556 S 1st Avenue, Ste A, Iowa City, IA 52240 319-356-5412 Contact Heather Binggeli of Elder Services Type Non-Profit Organization Hours Varies by facilities, see Service Description. Closed selected Holidays. Eligbility 106 107 Persons of all ages are welcomed at all congregate meal sites. Persons 60 or older are eligible for home delivered meals, subject to verification of need. Cost of Service $5.00 per meal. Description of Organization and Service Provided Iowa City/Johnson County Senior Center, 28 S. Linn, Iowa City, IA 52240. Phone: 319-356-5412. Open seven days a week 11:30 a.m. -1 p.m. No reservation needed! Emerson Point, 1355 Shannon Dr., Iowa City, IA 52246. Phone: 319-351-1473. Reservations needed by 9:00 a.m.. Meals on Wheels delivers noon meals up to seven days a week to Seniors age 60 and older. Rural Meals provides biweekly home delivery of frozen meals to Seniors in Johnson, Cedar, Iowa and Washington Counties. For more information on Meals o Wheels or Rural Meals call 319-338-0515. Oaknoll Retirement 1 Oaknoll Court, Iowa City, 319-351-1720 Contact Residence IA 52246 Patricia Heiden Type Non -Profit Organization 107 108 Hours 24 hours a day, 365 days a year Receptionist hours: 8 a.m.-8 p.m. Eligibility To enter, you or your spouse must be 62 years of age and you and your spouse must be able to live independently. Once a resident, the Assisted Living and Health Center are available at no additional cost. This is the advantage of LifeCare. Cost of Service Entrance fee ranges from $76,000 to $442,000 depending on the size of one's apartments. The monthly fee range for one person is $1,400 to $2,250, for two the range is $2,600 to $3,600. The monthly fee is also related to the size of one's apartment Description of Organization and Service Provided Oaknoll is the one continuing care retirement community in Johnson County. Independent Living: Oaknoll offers over 30 different floor plans depending on your personal preferences for layout, location and lifestyle. Our independent living units range in size from convenient efficiency apartments (375 square feet) to spacious and comfortable three-bedroom apartment homes (2,200 square feet). Assisted Living and Health Center 108 109 facilities are available only to residents of Oaknoll. Assisted Living: There are 42 apartments ranging in size from 379 to 750 square feet. Health Center: There are 32 beds licensed for skilled nursing care and 16 beds licensed for intermediate care. Our services at Oaknoll are designed to let you leave behind those extra cares and responsibilities of home ownership. The following are included in your monthly fee: a All utilities 24-hour emergency nursing care Local telephone service with voicemail a Central TV antennas Lawn and grounds care a Full janitorial and maintenance services a Twice-montbly cleaning of your apartment Emergency transportation Scheduled activities and programs Secruebuilding Answering service and receptionist Laundry facilities on each floor Meal allowance Temperature controls in apartments Wellness center Swimming pool Movie theater In -town transportation services Wireless internet for $10 a month 109 Pathways Adult Day 817 Pepperwood Lane, Iowa 319-339- Hair salon and spa Health Center City, IA 52240 6162 a Internet Cafe with patio seating. Residents may eat in the Oak Dining Room plus two private dining rooms for parties and family events. Residents have access to a warm -water lap pool/water aerobics area and a state -of the -art wellness center with adjacent locker rooms. Pathways Adult Day 817 Pepperwood Lane, Iowa 319-339- Contact Health Center City, IA 52240 6162 Jeff Kellbach Type Non -Profit Organization Hours Monday through Friday - 7:15 a.m. to 5 p.m. Saturday & Sunday - Closed Eligbility Pathways Adult Day Health Center is not appropriate for adults age 18 and over who: 1. Are in an infectious stage of communicable disease. They shall be admitted only with a physician's statement that the disease is in a non -contagious stage, guidance for the health department and/or licensing authority. 2. Are non-weight bearing, bedfast, or routinely require a three person transfer with standing, transferring, or 110 evacuation. 3. Are unmanageably incontinent. 4. Are in an active state of substance abuse. 5. Have emotional or behavioral disorders that are abusive to self or others or are disruptive in a group setting unless the Center has the capacity, including qualified staff to adequately and appropriately manage these problems. 6. Are exhibiting acute psychiatric symptoms that cannot be accommodated at the Center. 7. Demand individual attention throughout the day rather than function within available staff/ participation ratios. Cost of Service The cost to attend a half day(0-4hours) ranges between $41.50 and $44.50 and full day(4-8 hours) ranges between $55.00 and $59.00 depending on level of care. The cost includes meals, transportation, programming, and other services at the center. Pathways does offer a sliding contribution scale for those participants that do not qualify for third party reimbursement and are unable to afford the full fee fisted below. Please contact the director for individual pricing. Description of Organization and Service Provided Pathways Adult Day Health Center provides cognitively and 112 physically stimulating programming, assistance with personal cares, and nursing services for adults with physical and/or psychological challenges. Our program provides opportunities for socialization for the participant as well as providing respite for caregivers. The Caregiver Support Group is co -facilitated by Iowa City Hospice and Pathways Adult Day Health Center. The support group offers emotional and educational support in a nonjudgmental atmosphere. It is for anyone caring for a loved one at home or elsewhere. There is no charge to participate in the group. The group meets the first and third Wednesday of each month from 1-2:30 pm at Johnson County Extension Office, 3109 Old Highway 218 South, Iowa City, IA 52246. It is co -facilitated by Jeff Kdlbach, Director, Pathways Adult Day Health Center (319-339-6162, jkellbach@abbe.org), and Steve Sigh, Social Worker, Iowa City Hospice (319-351-5665, stev e. siglin@IowaCityHospice. org). Problem Gamblinq 438 Southgate Ave, Iowa City, 319-248- Contact Services - A program of IA 52240 4100 Jim Henry MECCA Type Non -Profit Organization Hours Office Hours: 8 a.m. - 8 p.m. (Monday - Thursday) 112 113 8 a.m. - S p.m. Friday Counselor on call 24 hours Phones are answered Eligibility Must be a resident of the State of Iowa to qualify for financial aid. Cost of Service Financial aid is available for gambling treatmmt services for those who qualify. A fmancial assessment of resources and/or insurance is completed to determine the amount of fmancial aid. MECCA accepts personal checks, money orders, cashier checks, VISA, MasterCard and cash. You may now pay your MECCA statement online using your credit card or PayPal account. Description of Organization and Service Provided Services Qualified gambling counselors offer a full continuum of gambling treatment services. The PGS staff is committed to providing the best possible confidential individualized care to our clients. Assessment & Evaluation Each person's situation is unique and deserves individual 113 114 attention. Wben an individual requests services, we provide a thorough evaluation to clearly and effectively determine the extent of difficulties experienced and recommend appropriate services. Clients are screened for co-occurring disorders and other concerns so that desired treatment or referral can be provided. Family Services Family counseling is avid component of gambling treatment. It is important for significant others in the affected person's life to obtain adequate support during and after the treatment process. Assistance to concerned persons is available even if the problem gambler is not involved in treatment. Individual & Group Counseling The frequency and amount of problem gambling services are tailored to meet the needs of the individual and may include counseling sessions provided in a group, individual, or family setting. We offer both day and evening services. Emergency assistance is available 24 hours a day. Continuing Care Individuals completing the primary treatment phase for problem gambling need continued support to maintain recovery. MECCA offers individual sessions and groups to help the individual build and maintain the support system they need. In addition, MECCA believes gambling -specific mutual assistance groups are important to recovery. Financial Counseling 114 115 Counselors will provide the following financial counseling, as needed: evaluation of a client's financial status, establishing a budget/debt payment plan, discussing financial debt options, and creating a money management plan for the future. People needing assistance with more involved situations like bankruptcy and insurmountable debt will be referred for more extensive financial services. Transitional Housing Temporary housing is available for problem gamblers who have lost their housing due to gambling or whose housing situation is not conducive to their recovery. Prevention/Education Prevention/education programming for all ages is available in a variety of settings, including schools, churches, homes, and club RSVP- Retired Senior 1556 S 1st Avenue, Ste A, 319-338- Contact Volunteer Program -A Iowa City, IA 52240 0515 Joan Cook Program of Elder Services, Inc Type Non -Profit Organization Hours Monday through Friday, 8am to 5:OOpm Saturday- Closed Sunday- Closed Eligibility Anyone age 55 years and older - retired or working 115 116 Cost of Service There is no cost to participate in the RSVP program Description of Organization and Service Provided RSVP is a national federal program of the Corporation for National and Community Service with 760 programs nationwide, 24 in Iowa. RSVP also receives local state support. Sponsored locally by Elder Services, Inc. Connects people SS-plus to use their experience to meet needs in the community Working with youth, elders and non-profit organizations in Johnson, Muscatine, Iowa and Des Moines counties. FOR OLDER ADULTS Friendly Visiting /Companionship a Home Safety Checks a Medical Transportation Meals on Wheels a Resident Advocates a SAIF: Seniors Against Investment Fraud Tax Consultants FOR YOUTH AMP Mentoring Rock & Read Reading Together 116 117 Pen Pals South East Tutors SPEAKUP! City High tutors & buddies Homework Help FOR COMMUNITY o American Red Crossll a Crisis Center a Domestic Violence o Free Medical Clinic a Foster Care Review Board a Salvation Army I FOR PUBLIC SAFETY Iowa City Police Department a Coralville Police Department a Johnson County Sheriff Small Claims Mediation i Courthouse Guides FOR UNIVERSITY OF IOWA a Mock Trial - Law Volunteer Patients a Carver College of Medicine Center for Hunan Rights 117 118 SEATS Paratransit 4810 Melrose Avenue, Iowa 319-339- Contact City, IA 52246 6128 Tom Bmse Type Governmental Hours Mon. -Fn. 6am-10:30pm Sat. 6:00am-7:30pm Sun. 8:00am-2:00pm 8:30am-4:30pm Eligbility All riders must apply and be certified by the cities in which they reside. Each city has their own set of requirements. All residents of Johnson County, outside the city limits of Iowa City, Coralville, North Liberty and University Heights are automatically eligible to ride SEATS. Riders are encouraged to seek mid-day appointments. The SEATS department provides fides to senior citizens, people with disabilities, and others who may otherwise find it difficult to conduct daily transactions. The SEATS vans regularly transport people to doctor's appointments, grocery stores, and other destinations providing its clients with a necessary and reassuring degree of freedom. Cost of Service 118 119 The basic cost for a one-way ride is $2.00 for coral, Iowa City, or University Heights one-way trips and $1.50 for Coralville and North Liberty one-way eligible trips. The only exception is the reduced fare of $1.00 which is only available for residents of Iowa City for trips that originate within Iowa City. The reduced fare rate is good only when traveling in Iowa City. Call 356-5151 to see if you qualify. Riders must pay when boarding the vehicle. The correct fare must be paid in cash, punch cards or any combination equal to the fare. Drivers are NOT able to provide change. Riders who do not have the proper fare will not be transported. You can purchase punch cards from the SEATS driver or the SEATS office, which will allow you pay for forty punches for $20.00, so each punch is worth fifty cents. When a rider shows their reduced fare certification card for a pick-up in Iowa City the person will have the card punched twice where a punch card will be punched four times for a pick-up in Iowa City and three times for a Coralville or North Liberty resident who is picked up in Coralville and/or North Liberty, but when they return to Coralville and/or North Liberty the punch card and/or fare will punched for the amount of two dollars or four times. Please keep in mind that Johnson County SEATS is not able to refund any punch card purchases. Description of Organization and Service Provided How To Request A Ride Call (319) 339-6125 Monday - Friday: 8 a.m. -12 noon and 1 p.m. - 4 p.m. Saturday, Sunday & Holidays: 8 a.m. -12 noon 119 120 (Closed New Year's Day, Memorial Day, July 4th, Thanksgiving, & Christmas) Schedule rides at least one day poor to the ride. Same-day requests are on a space availability basis only. You may schedule up to seven days in advance. Please give the operator the following information: Rider's Name Specific Pick-Up Address Specific Drop -Off Address Time to be picked up or dropped off (choose one only) Date of trip If an attendant or companion will be accompanying the rider If a mobility device will be used If a service animal will be used or if there will be a small pet Please be prepared to write down the reservation operator's name, date(s) of tfip(s) and trip times. Please confirm this information prior to hanging up. BAD WEATHER POLICY: Johnson County SEATS contracts with Iowa City & Coralville, so in the event of a snowstorm or other event affecting the operation of Iowa City Transit & Coralville Transit, SEATS will be in service the same as they are. If Iowa City Transit and/or Coralville delay then we will be delayed the same times they are of Coralville is delayed and Iowa City is not then the Coralville fides will be delayed and Iowa City's will not). The decision will be made by our contractors and broadcast 120 121 on the following television and radio stations. TELEVISION KGAN (Channel 2) KCRG (Channel 9) RADIO WMT (600 AM and 96.5 FM) KKRQ (100.7 FM) KCJJ (1560 AM) The general policy is that if the city fixed route systems stop mining, then Pamtmnsit will also stop operating those same hours as soon as we know no one is left stranded If the Iowa City Schools are delayed or closed for the day, SEATS will not run in the rural service area. Senior Helpers 209 E Washington Street 319-358- Contact website Ste.304, Iowa City, IA 52240 9001 Type For-Profit Organization Hours Helpline available 24 Homs a Day, 365 days a year Eligibility Anyone over the age of 18 is eligible for our services. Cost of Service We bill on an hourly basis most of the time. The hours 121 122 required to properly care for your loved one will be determined on the initial assessment interview and reviewed on an ongoing basis. Please contact us to learn more about our pricing. Medicare does not cover services. Description of Organization and Service Provided Senior Helpers® in-home care services are designed so our clients get as much or as little help as they require to enjoy living independently at home. Our service schedules are flexible and we are non-contractual, so you don't have to commit to a fixed length of time. After a thorough screening, we train, bond, insure, and bire only the most professional and compassionate caregivers. If you're considering assisted living services or other long-term elderly care options, talk to us fast. Our caregivers provide services such as companionship, meal planning and preparation, light housekeeping, laundry, medication reminders personal cares and other general assistance. Care can be provided for a minimum of 3 hours, l day per week up to 24 x 7. Seniors Together in Aqinq 2159 Westlawn, Iowa City, IA 52242 319-335- 7569 Contact Laura Schew Research ISTARI Regist Type Non-Profit Organization Hours 122 123 Monday through Friday: 8 am. to 4:30 p.m. Saturday and Sunday - Closed Closed Holidays Voice mail available 24 hours a day EligWlity Anyone age 50 and older can enroll in the STAR Registry. People with medical problems, as well as healthy people, are invited to participate. Cost of Service There is no cost to be in the STAR Registry Description of Organization and Service Provided The STAR Registry is a database of Iowans age 50 and older who are interested in volunteering for research studies at the University of Iowa (UI), and live within a two-hour driving radius of the university. Older adults are typically under-represented in scientific research, making study results less helpful to the older population. STAR was created to: facilitate the inclusion of older adults in UI researchstudies help increase the quantity and quality of research relating to older adults STAR matches research volunteers with studies for which they are likely to qualify, using information provided by each 123 124 volunteer. STAR volunteers fill out a four-page registration form about general medical history, behavioral and demographic information. All data is secure and kept strictly confidential according to guidelines established by the University of Iowa Institutional Review Board. Simple Organizing PO Box 1961, Iowa City, IA 319-337- Contact Strategies LLC 52244 9854 Jennifer Robb Type For -Profit Organization Hours Monday through Saturday - 8:30 a.m. to 8:30 p.m. Sunday - By Appointment Holidays - By Appointment Helpline available 24 Hours a Day, 365 days a year Eligibility Anyone is eligible to receive services or advice from the organizers of Simple Organizing Strategies. Some services, in the event of damage to homes due to water or other natural disaster, may be covered by your home owners insurance provider. Cost of Service The cost of Consultation -Only Appointments as well as Hands -On Organizing Sessions are $60 per hour per Organizer. Large project discounts are available. Reduced rates can be negotiated as needed and will be determined on a case by case basis. 124 125 Description of Organization and Service Provided SOS provides Professional Organizing services to Seniors and their Families in Iowa City and surrounding areas. Our Professional Organizers are here to help in the downsizing process. We assist in planning, packing, and unpacking a move, as well as with personal assistance, cleaning and organizing services, errand running, paperwork management, bill paying, budgeting, and clutter control. We provide transportation services for household items that are no longer needed and can be consigned, donated, or recycled. We offer assistance with computer and internet education for seniors and we help to create and maintain balance for our clients in order to save them time and money while reducing stress. The Arc of Southeast Iowa 2620 Muscatine Ave, Iowa City, IA 52240 319-351- 5017 Contact ShebaFrancis Type Non -Profit Organization Hours Monday through Friday 8:00 a.m. to 4:30 p.m. Closed Saturday, Sunday & Holidays EligNlity For utilization of our services, you must currently be enrolled on the Elderly, Mental Retardation, Brain Injury, Mental lbess or Ill & Handicapped Waiver. Cost of Service All of our services are reimbursable through waiver services 125 126 Description of Organization and Service Provided We offer respite services to the elderly and also to the mentally disabled population. The University of Iowa 2159 Westlawn, Iowa City, IA 319-384- Contact Lifetime Enrichment Adult 52242 4566 VirginiaJorstad Program - LEAP Type Non -Profit Organization Hours Monday through Friday: 8 am. - 4:30 p.m. Saturday through Sunday - Closed Closed Holidays Voice mail available anytime EligNity UI -LEAP offers one to eight week courses in the winter/spring and fall/winter, as well as a summer lunch & learn series, nights at the lab, workshops, trips and more to adults of all ages. Cost of Service Membership with UI -LEAP costs $15 annually, and registration fees apply for each class. There are some free programs for LEAP members, and they also receive discounted course fees. Non-members may take classes at the non-member costs. Description of Organization and Service Provided 126 127 The University of Iowa Lifetime Enrichment Adult Program (UI -LEAP), is a program of the UI Center on Aging. UI - LEAP is dedicated to building and maintaining a broad community for adults of all ages by providing a wide range of active, life -enhancing learning opportunities for Iowans. UI LEAP strives to develop educational programming for members to explore contemporary issues, discover new interests, find pathways to civic engagement, and enjoy intellectual stimulation and personal growth. UI LEAP offers avariety of traditional and non-traditional formats that are responsive to members'varying interests and abilities. There are no education or experience requirements, no testsor grades. It's simply your love of learning that counts. Discover a new interest. Explore community leadership possibilities. Grow from energizing discussions and stimulating learning environments. UI -LEAP offers activities that can accommodate any schedule. There are no education or experience requirements, no tests or grades. It's simply your love of learning that counts. UI Center on Aging 2159 Westlawn, Iowa City, IA 319-384- Contact 52242 4566 Virginia Jorstad Type Non -Profit Organization Hours Monday through Friday. 8 am to 5 pm 127 128 EligWlity Anyone can use the service. Cost of Service There is no Cost for services. Description of Organization and Service Provided The University of Iowa Center on Aging brings together people and resources across the state and from the University's eleven colleges to help advance aging -related research, education and training, healthcare, and public policy to address the needs of older Iowans. As a department in the Roy J. and Lucille A. Carver College of Medicine, the Center is home to the University of Iowa Lifetime Fnnchment Adult Program ((JI LEAP) and the Star Registry (Seniors Together in Aging Research Registry). UI Community HomeCare 2949 Sierra Court SW, Iowa City, IA 52240 319-337- 8522 Contact: website Type For -Profit Organization Hours M -F, 8 a.m. - 5 p.m., On call 2417 Eligibility Open to all who need the services and are referred by a Physician Cost of Service Insurance covers the cost of most home medical equipment, 128 129 oxygen and infusion therapy, subject to deductibles and co- pays. Please call for more specific information based on your needs and your insurance Description of Organization and Service Provided UI Community HomeCare, a full-service home medical equipment, oxygen, and infusion services provider, offers you and your family convenience and peace of mind. As an affiliate of University of Iowa Health Care, UI Community HomeCare provides optimal continuity and consistency of care through appropriate prescribed medical therapy or aid at home for as long as necessary. The staff includes highly trained registered nurses, pharmacists, insurance specialists, and clinical support technicians. TheHomeCareservioc area for medical equipment, oxygen, and pharmaceutical supplies includes all of Iowa. Our nurses have expertise and certifications in the following areas: Chemotherapy a Pediatrics a Cardiac Bone marrow transplant i Infusion therapy UI Hospitals and Clinics 200 Hawkins Drive, Family 319-384- Contact website Geriatric Assessment Care Center, Iowa City, IA 7222 Clinic 52242 Type Non-Profit Organization 129 130 Hours Service Hours Monday, Tuesday, Thursday, and Friday 8 a.m. — Noon; Wednesday 8 a.m. — S p.m. Appointments can usually be scheduled The clinic costs are typically covered by Medicare and a supplemental insurance or by Medicaid within three weeks. Eligibility Older Adults Cost of Service The clinic costs are typically covered by Medicare and a supplemental insurance or by Medicaid. Description of Organization and Service Provided Services The Geriatric Assessment Clinic offers a team approach to the comprehensive evaluation and treatment of older adults. Team members include physicians, nurses, social workers, and pharmacists who specialize in geriatric care. Members of the assessment team meet with each patient and caregiver to discuss: a Specific patient or caregiver concerns Health history Medications a Diet Social support and resources Memory 130 131 Mood a Daily functioning Some patients come to the clinic for a single consultation. Others may return for follow-up visits or continuing care. Patients receive: A thorough physical examination Suggestions for treatments, medication, nutrition, activities, and resources to meet each person's needs Laboratory tests (as needed) Preventive health and wellness suggestions a Information about support services and long-term care Referrals to specialists or community services (as needed) For the first appointment patients should bring: Medications they are currently taking Medical records from their referring physician Insurance information UI Hospitals and Clinics Locations, phone numbers, 319-384- Contact: website Support Groups contact persons and e-mails 8442 vary. For a complete listing Type check the web si, Iowa City, IA Non-Profit Organization 52242 Hours The time and place varies. Seewebsite. 131 132 Eligibility Check with each group to determine eligibility. Cost of Service Free. Description of Organization and Service Provided Services The cancer-related support groups include. Breast Cancer, Breast Cancer Survivors Gentle Yoga, Cancer (web based), Cancer for Women, Leukemia and Lymphoma Society, ACS, Look Good — Feel Better, Prostate Breakfast Club. Other support include. Alcoholics Anonymous, Down Syndrome, Eating Disorders, Brain Injury, BumlNecrotizing Fasciitis, Chronic Pain, Heart Transplant, Huntington's Disease, Iowa Pulmonary Hypertension, Narcotics Anonymous, UI Obesity Surgery. Note: Check the Web site as these groups change e uentl y. UI Hospitals and Clinics 200 Hawkins Ddve, 8025 JCP, 319-356- Contact website Volunteer Services Iowa City, IA 52242 2515 Type Non-Profit Organization Hours To fit your schedule Eligibility 132 133 All citizens. There is a summer program for youth. Cost of Service No Charge. Description of Organization and Service Provided There are two types of volunteer opportunities: One is directly helping others, the second is participating in clinical trials designed to improve health care. UI Hospitals and Clinics is at the cutting edge of many clinical trials. . The services provided by the volunteers complement the skills of our professional staff by helping to make our patients' lives more pleasant and comfortable. Free parking is available while you volunteer. More than 1,300 volunteers work in more than 125 volunteer positions in areas tbroughout the hospital. Positions vary within departments and may involve direct patient contact or non-patient contact dependent upon your interests. Deliver a flower, feed a patient, cuddle a baby, and make a friend for life. Volunteers are an important part of the health care team at University of Iowa Hospitals and Clinics! UI Quids Care Old Capitol Town Center, 201 319-384- Contact: website S. Clinton St. -Suite 195, Iowa 0520 Type City, IA 52242 Non-Profit Organization Hours 133 134 Locations: UI QuickCare is also located in North Liberty at 3 Lions Drive and Southeast Iowa City at 1130 Scott Blvd. EligWlity Anyone over the age of six months. Cost of Service A full list of services and costs can be found online at: hap:llwww.uihda care.com/dcpb/uiquickcafdservices.htm] It is proper to discuss costs including what is covered by Medicaid, Medicare, and personal insurance. Description of Organization and Service Provided Services UI QuickCare is a convenient choice when you suffer from common ailments or conditions not serious enough to send you to an emergency room, but you're unable to see your regular doctor. Services are affordable and geared toward common ailments like earache, strep throat, and the flu. 134 135 Service Hours At Old Capitol: Monday — Friday 8 a.m. — 8 p.m., and on Saturday from 8 a.m. — 5 p.m. Closed between 1:30 and 2:00 p.m. to be able to serve you during your lunch hour. North Liberty and Southeast Iowa City hours are: Monday — Friday 5 — 8 p.m., Saturday 8 a.m. —Noon University of Iowa 200 Hawkins Drive, Iowa City, 319-356- Contact: website Hospitals and Clinics IA 52242 1616 Type Non -Profit Organization Hours 2417 Eligibility All who need hospital services Cost of Service Costs vary depending on service. It is proper to discuss costs including what is covered by Medicaid, Medicare, and personal insurance. Description of Organization and Service Provided Services Ul Hospitals and Clinics is Iowa's only comprehensive academic medical center. It ranks as one of the best hospitals in the nation: hap:llwwwluibdthcare.cominews/news0008/07/14usnews.h tml 135 136 Nine specialties are ranked overall. Two of the honored specialties—Otolaryngology (ear, nose and throat) at second and Ophthalmology and Visual Sciences (eyes) at sixth— rank among the nation's top 10 in their respective categories. The other ranked specialties at UI Hospitals and Clinics include: a Orthopaedic Surgery (12) Cancer (23) Neurology and Neurosurgery (25) a Gynecology(31) Kidney Disease (32) Urology (40) a Digestive Disorders(41) University of Iowa Senior University of Iowa Campus, Iowa City, IA 52242 319-351- 4753 Contact Albert Hood Col M Type Non-Profit Organization Hours Classes meet for two hours, once a week for four weeks during the fall and spring semesters. EligWlity Classes are open to all retired adults Cost of Service Most courses cost $30. 136 137 Description of Organization and Service Provided Courses cover a wide variety of topics: science, literature, atbletics, music, philosophy, politics as examples. Most are taught by retired professors, but some by others or still employed faculty. Check out our website for the latest courses available: hap:Ilwww.iowalum.com/srcollcgd Used Equipment Referral 200 Hawkins Ne, Iowa City, IA 52240 800-779- 2001 Contact Mike Lightbody Service Type Non-Profit Organization Hours Monday through Friday - 8 a.m. to 5 p.m. Saturday - Closed Sunday- Closed Closed Holidays Equipment listings available online 24 Hours a Day, 365 days a year Eligibility The UERS program primarily serves people in Iowa, although we do accept entries from other neighboring states. In addition, we allow for appropriate businesses to list used items for sale. Ads from businesses are indicated as such. Neither Iowa Compass nor the University of Iowa profit from the sale of listed devices. Iowa Compass does not endorse and is not responsible for the information rcpresented in any ad. It is the sole responsibility of the seller to provide accurate and 137 138 detailed information about the product's specifications and condition. Terms or arrangements made for any product exchanges, and any liability resulting from them, are the sole responsibility of the exchanging parties. Cost of Service Free Service. No costs involved in listing items for sale or to list a "looking to buy" ad. Ads run for 60 days before automatically expiring. They can nm longerthan that but you need to call us in that time period so we are sure you still have or are looking for your item and our list is current. If your ad should happen to expire, you'll receive a notice letting you know, and offering you the chance to renew at thl time. Description of Organization and Service Provided The Used Equipment Referral Service operateslike a free classified ad for assistive technology equipment. We will list your items or list an item request on our website for fice. We also have printed lists available upon request. If you choose to list with us, your item description, along with your fast name, city, and up to 2 phone numbers plus a link to your email along with any pictures you have of your item will be listed on the site. You can communicate with interested viewers of the listings either through a phone number and/or email that you list with us. If people are interested in your item they contact you directly by phone or through our website. VA Medical Center 601 Highway 6 West, Iowa 319-338- Contact 138 Volunteer Program - Iowa City, IA 52240 0581 Gary Strank CCN Type Governmental Hours Service hours vary. EligWlity A volunteer's talents are closely matched with one of our many assignments. If you have special skills to offer, please call us so we can discuss how you can best use your talents to help our patients. Cost of Service Volunteers are a priceless asset to the Nation's Veterans and to the Department of Veterans Affairs. Description of Organization and Service Provided We've listed some of the ways you can volunteer below. However, if you have special skills to offer, please call us so we can discuss how you can best use your talents to help our patients. Volunteer Van Drivers Help pick-up outpatients receiving chemotherapy, dialysis, radiation therapy, and other outpatient appointments. To fill this role, you must have a current drivers license and 139 140 automobile insurance and pass a physical exam. Information Desk Volunteer Help patients and visitors with information and clinic locations. Hours: Sam-noon, or noon4:30pm Volunteer Office Assistant Help different medical or administrative offices in the medical center. Duties include filing, answering phones, and greeting and directing patients. Hours: Sam-noon, or noon-4:30pm. a Pharmacy Assistant Help the inpatient pharmacies with medication duties throughout the medical center. Hours: 9:30am-5pm a Volunteer Patient Reminder Caller Help make phone calls to remind patients about their scheduled appointments. Open hours. a Patient Escort Volunteers Provide assistance with pushing patients in wheelchairs to their scheduled appointmants Open hours. Magazine I Book Cart Sort donated magazines and books, and take the can to designated waiting areas. Open hours. Mail Room Assistant Complete mail room projects and delivers mail to medicalcenter departments. Open hours. 140 Visiting Nurse Association 1524 Sycamore St., Iowa City, IA 52240 319-337- 9686 Contact Suellen Novotny Type Non -Profit Organization Hours Sam -Spm M -F, plus 24-hour on call nursing service. Eligibility All residents of Johnson County Cost of Service Medicare and Medicaid certified. Most insurances also accepted. Individuals without third party payers pay privately on a sliding scale fee based on income and assets. Sliding scale to are subsidized by funding from state and county grants, United Way and donations. Per visit to for Nurses range from $0-$120, Physical Therapist from $0-$138, Occupational Therapist from $0-$130, and Home Care Aide from $0-55. Description of Organization and Service Provided Assist patients in their home, providing an alternative to hospital or nursing home care, plus provide health clinics throughout the county. Services include: skilled services, home carelaiddhomemaker services, community health services: vaccinations, screening programs, and health promotion. 141 Walden Place 2423 Walden Rd, Iowa City, IA 319-337- Contact 52246 7277 Carolyn Wiand Type For-Profit Organization Hours Open 7 days a week - 7:30 a.m. to 7:30 p.m. 24 hour a day on site Staff EligNlity Must be 55 years old Cost of Service Studios - $1600 - $1,850 month 1 Bedroom - $2,075 - 2,125 month 2 Bedroom - $2,825 month Description of Organization and Service Provided No lease or contract, month to month rent includes 3 Chef prepared meals a day, all utilities including cable, weekly housekeeping and linen service, and bus transportation to appointments and shopping. Live in management team with 24 hour emergency response system. Also pet fiiendly, daily activities and events. Wild Bill's Coffeeshop University of Iowa School of 31935- Contact Social Work, 320 North Hall, 1281 Jefri Palermo Iowa City, IA 52242 Type Non-Profit Organization 142 143 Hours Monday througb Wednesday 8 a.m. to 8 p.m. Thursday 8 a.m. to 9 p.m. Friday 8 a.m. to 3 p.m. closed weekends, holidays and during University breaks Eligibility No eligibility criteria to visit or volunteer at the coffeeshop. Employment opportunities are limited to persons with disabilities. Cost of Service No cost Description of Organization and Service Provided Wild Bill's Coffeeshop is a non-profit business located in the School of Social Work in North Hall (behind Currier/Stanley Residence Halls) on Clinton Street. It has been continuously staffed by volunteers and persons with disabilities since 1975 beginning with Bill Sackter. Wild Bill's is a service learning project of The School of Social Work and depends upon sales and donations to operate. We provide a warm and casual atmosphere in what was once a kindergarten classroom in the old University Elementary School from the 1920's. We serve soup, sandwiches, snacks and a variety of hot and cold beverages. Special events are held each Thursday evening. Bill's can be 143 144 reserved for community events and meetings, free of charge. Yellow Cab of Iowa City 2930 A Industrial Park Rd., 319-338- Contact Iowa City, IA 52245 9777 Roger Bradley Type For -Profit Organization Hours We are open 24 hours a day, 365 days a year, including all holidays. Eligbility Our services are available to the general public. Cost of Service Intercities Rates: Pick up/ entry $3.00 Each additional 1/8 mile $.25 Each additional passenger $1 Per Stop (up to 5 minutes) $2 Waiting time (over 5 minutes) $.75/minute Delivery $3+mileage Additional packages $.50 each Out-of-town rates: (trips over 20 miles) Airport flat rates: 144 145 Eastern Iowa Airport $35.50, each additional passenger $3 Quad Cities Airport $99.00, each additional passenger $3 Chicago O'Hare please call Des Moines International Airport please call Other Flat Rates: Riverside Casino $25.25 each additional passenger $1 AthlelidSpecialEvents $4 per passenger (unless mileage+ passengers is greater) Woody's $35.50 each additional passenger $3 The Lumberyard $40 each additional passenger $3 Other Rates: No Show $4 or applicable minimum Clean Up Fee for Bodily Excrctions $100 City/Location minimums: Breckinridge $7 Fly $26 Hills $12 Kalona $25 Lone Tree $22 North Liberty $9 Oxford $20 Regency $6 Riverside, Iowa $18 Solon $16 145 146 Tiffin $9 Western Hills $7 West Liberty $20 HOTEL-to-Downtown Iowa City *rates are approximate, for one person. *add $1.00 for each additional person Alexis Park Inn $5 AmericInn $15 Baymont Inn and Suites $8.75 Big Ten Inn $9 Canterbury Inn & Suites $9 Comforthm $9.50 ComfortSuites $12.50 CountryInn & Suites $15 Days Inn $7.75 Fairfieldfnn $9.50 Hampton hm $10 Heartland Inn $7 Holidayhm $10 Holiday Inn Express $12.50 Hotel Vetro (downtown) Iowa House $4 Marriott $10 Motel $9.50 Quality Inn & Suites $11 Sheraton (downtown) Description of Organization and Service Provided We provide fast, fiiendly transportation to all of the Iowa 146 147 CitylCoralville metropolitan area and beyond. We also provide delivery service for small packages. We accept MasterCard, Visa, Discover and American Express. We currently offer prepaid coupons for those who do not wish to carry cash. We are currently developing our own Oft -card system. *Seniors & Those with Disabilities: Our drivers are instructed to assist customers getting into and out of our vehicles, and will help with walkers, etc. When calling, please inform the dispatcher if ynu are not able to get into a van, and we will gladly send a sedan The Crisis Center of 1121 Gilbert Court 319-351- Contact Johnson County Iowa City, IA 52240 0140 Rachel Beach Type Non Profit Organization ElkNlity Our services are available to the general public. 24 Hour Hotline: 319-351-0140 What We Do A crisis can be anything — problems with family or friends, lack of food, financial emergency, divorce, serious illness, roommate trouble, school -related stress, substance abuse 147 148 struggles, suicidal feelings... the list is endless. Or it could be a series of small problems that together have become overwhelming. We Can Help When any situation has become too difficult for you to cope with alone, we can help. Everyone at The Crisis Center is passionate about treating those in crisis as valuable human beings. The Crisis Center provides immediate support through our Crisis Intervention, Food Bank & Emergency Assistance, and Community Intervm6on Programs. Our Services a 24-Hour Crisis Line_ emotional support, information, referrals by phone Crisis Chat — online motional support, information and referrals a Food Bank — weekly supplemental food Emergency Assistance — limited financial assistance to avoid eviction or loss of utilities Community Programs= support, training and services for individuals, groups and businesses Disaster Recovery — from natural disasters that affect the community 148