HomeMy WebLinkAbout08-28-2014 Board of Library TrusteesIOWA CITY
PUBLIC LIBRARY
123 S. Linn St. •Iowa City, IA 52240
w 5usa�Craig-rwm 119-35FSI00•ru 319-3565a9a-www.kpl.org
BOARD OF TRUSTEES
AGENDA
5:00 pm - 2"d floor Board Room
August 28, 2014
Robin Paetzold, President
Diane Baker
Thomas Dean, Vice President
Janet Freeman
David Hamilton
Thomas Martin
Linzee McCray
Meredith Rich -Chappell
Jay Semel, Secretary
1. Call Meeting to Order.
2. Public Discussion.
3. Approval of Minutes.
A. Approve Regular Minutes of Library Board of Trustees July 24, 2014 meeting.
4. Unfinished Business.
None.
5. New Business.
A. Policy Review: 801: Circulation.
Comment: This is a regularly scheduled policy review. Board approval of changes required.
B. Policy Review: 802: Confidentiality.
Comment: This is a regularly scheduled policy review. No changes are recommended.
C. Library Annual Report.
Comment: Director's report, fact sheet and statistical output. Not all financial reports are available
yet. Complete report will be available online soon at www.icpl.orci/about/annual-report.
6. Staff Reports.
A. Director's Report.
B. Departmental Reports: Business Office, Children's Services, Collection Services, Facilities Services,
IT.
C. Development Office Report.
D. Spotlight on the Collection.
7. President's Report.
A. Iowa Library Services Town Meeting, September 10, 2014, Coralville Public Library.
B. Iowa Library Association Annual Conference, 10/22-24/14, Cedar Rapids.
8. Announcements from Members.
9. Committee Reports.
A. Foundation Members.
10. Communications.
11. Disbursements.
A. Review MasterCard Expenditures for July, 2014.
B. Approve Disbursements for July, 2014.
12. Set Agenda Order for September Meeting.
13. Adjournment.
,Z�4 IOWA CITY
*vjW PUBLIC LIBRARY
Iowa City Public Library
Meeting Agendas and Other Significant Events
AUGUST 28, 2014
SEPTEMBER 25, 2014
OCTOBER 16, 2014
Policy Review:
Strategic Plan FY16 Objectives
Policy Review:
#801: Circulation
#811: Theft, Defacement, Alteration of
#802: Confidentiality
Budget Discussion
Library Materials
#816: LibraryAccess for Sex Offenders
Review Annual Staff Report
Departmental Reports: AS, CAS
Convicted of Sex Offenses Against Minors
Departmental Reports: CH, CLS, IT
Budget Discussion
Friends Foundation
Departmental Reports: CH, CLS, IT
OTHER:
OTHER:
Annual Board Dinner
ILA Conference, 10-23-24, Cedar Rapids
NOVEMBER 20,2014
DECEMBER 18, 2014
JANUARY 22, 2015
Policy Review:
Departmental Reports: CH, CLS, IT
Review 2nd Quarter Goals/Statistics
#808: Art Advisory Committee
#810: Discussion Rooms
6 month Strategic Planning Update
Departmental Reports: AS, CAS
Director Evaluation Process
OTHER:
Craft Bazaar/Book End sale,1216
Departmental Reports: AS, CAS
OTHER:
Legislative Forum, 12/9, North Liberty
Book Gala
Inservice Day,12/12
FEBRUARY 26, 2015
MARCH 26, 2015
APRIL 23, 2015
Policy Review:
Policy Review:
Meet as Members of Friends Foundation
#700: Community Relations
#102: Policy Making and Policy Review
#701: Public Relations
Policy Review:
Appoint Committee to Evaluate Director
#803: Event Board
Appoint Nominating Committee
#804. Public Pamphlet Distribution
Departmental Reports: AS, CAS
#805: Displays for Public Use
Set Hours for Next Fiscal Year
President Appoints to Foundation Board
Departmental Reports: CH, CLS, IT
Departmental Reports: CH, CLS, IT
MAY 28, 2015
JUNE 25, 2015
JULY 23, 2015
Election of Officers
Develop Ideas for Board Annual Report
Approve new Strategic Plan
Departmental Reports: AS, CAS
Director Evaluation
Review Board Annual Report
Departmental Reports: CH, CLS, IT
Adopt NOBU Budget
Planning Update
OTHER:
Library Links
Departmental Reports: AS, CAS
0814boardsked
Agenda Item 3A-1
I OWA CITY
fi PUBLIC LIBRARY
123 S. Linn St. •Iowa City, IA 52240
. �� Suun Craig •rra 319d565300 • m 319 ]]6H41-www.[Plo,g
BOARD OF TRUSTEES
Minutes of the Regular Meeting DRAFT
Julv 24, 2014
Members Present: Diane Baker, Tom Dean, Janet Freeman, David Hamilton, Thomas Martin, Linzee
McCray, Robin Paetzold, Meredith Rich -Chappell, lay Semel.
Members Absent: None.
Staff Present: Maeve Clark, Susan Craig, Heidi Lauritzen, Kara Logsden, Patty McCarthy, Elyse Miller,
Brent Palmer, Vickie Pasicznyuk.
Guests Present: Rev. Doyle Landry, Bill Wilson, Strategic Planning Consultant.
Call Meeting to Order. President Paetzold called the meeting to order at 5:00 p.m.
Rich -Chappell in at 5:04 pm.
Public Discussion. Rev Doyle Landry returned to answer questions the Board have from the
information he shared during the public discussion at the June meeting. Hamilton was not clear
about whether Mr. Landry was intimating there is something the library is not doing. Landry replied
the Library does a good job. Mr. Landry will be bringing more material for the Board in August.
Board photo. President Paetzold stopped the meeting at 5:06 pm for the Board photograph.
Martin out at 5:07. The Board reconvened at 5:13 pm.
Approval of Minutes.
The minutes of the June 26, 2014 Regular Meeting of Library Board of Trustees were reviewed. A
motion to approve the minutes was made by McCray and seconded by Dean. Motion carried 8/0.
Unfinished Business.
FY16 Strategic Plan. Bill Wilson talked about the draft strategic plan presented in the July packet.
Semel asked a question about whether individual transformation can happen at the public library.
Wilson believes transformation turns into a higher level of service. He thinks the plan is
comprehensive and will be a stretch for ICPL. The plan will not be easy and will take time to
implement. There are components of the plan, like the virtual library, that move the library forward.
There are options to explore library service beyond the building walls that push the library into the
community, perhaps one solution to the parking issue. McCray would like stronger, more practical
language. Craig said specific actions will take place in FY16 and will be an outgrowth of the plan;
they will be forthcoming. Semel asked if there is enough of a distinction between the engage and
enrich parts of the plan for staff to be able to evaluate at the end of the year. Craig believes the
proof will come with the specifics. Wilson thanked the planning committee and the library staff for
Agenda Item 3A-2
their hard work. Craig seeks Board approval to adopt the draft with the understanding that new
language will be added to reflect McCray's concerns and it will be brought back to the Board in
September with the staff proposed objectives. McCray moved this be adopted as a draft with
wordsmithing by Dean and McCray. Rich -Chappell seconded. Motion carried 8/0.
Lauritzen out at 5:29 pm.
Board Annual Report. All City boards and commissions submit a report for the City of Iowa City's
Annual report. Craig drafted a document based on conversation at the June Board meeting. The
FY14 Board Annual report was reviewed. A motion to approve the Board Annual Report as drafted
with one change in wording was made by Freeman and seconded by Semel. Motion carried 8/0.
New Business.
Strategic Plan Review. This is the end of the year, FY14, strategic planning report. No action
required. Freeman asked about dropping radio advertising. Craig said that we have a presence on
local radio stations and have many opportunities to promote library classes, programs, and events
on the radio. IPR is too broad for us to promote things like our databases since you must live in
Iowa City to use them. Baker asked about Sierra, the new software.
FY15 Strategic Plan, A preliminary version was approved last July and used for budgeting purposes.
Staff have reviewed and updated. A motion to approve the FY15 Strategic Plan as presented was
made by Baker and seconded by Dean. Motion carried 8/0.
FY14 Public Relations Annual Report and FY15 Plan. Paetzold asked how we evaluate our public
relations efforts and if we have criteria for what we do. Logsden says we watch trends over time and
distribute evaluations at programs which help us target our advertising. McCray asked about the
blog.
FY15 NOW Budget. The NOBU budget is Board -controlled contingency money. The money comes
from gifts and includes state money for Open Access and direct state aid. Freeman asked if there is
any use that is prohibited for this money, for example, could this money be used if funds are
reduced from the City to keep the library running. Craig said donors give us private money to
incrementally improve library services, not keep the doors open. Rather, it is for enhancing and
improving library services over and above what tax money brings to the library. Paetzold asked
about the library's support for the City of Literature and if we expect the $3,000 in the NOW budget
to be our sustaining support. Craig believes this to be a fairly modest investment from which our
identity is enhanced. Several things related to new strategic plan are in the NOBU budget. A motion
to approve the FY15 NOW budget as presented with a math correction was made by McCray and
seconded by Rich -Chappell. Motion carried 8/0.
Change October Meeting Date. The Iowa Library Association Annual Conference is October 22-24,
2014 in Cedar Rapids. Many library staff will attend and Library Board members are also encouraged
to do so. Craig requests the date for the October Board meeting be changed to avoid this conflict. A
motion to change the date of the October meeting of the Library Board of Trustees from October
23 to October 16 was made by Baker and seconded by McCray. Motion carried 8/0.
Agenda Item 3A-3
Staff Reports.
Director's Report. The City begins work on the playground outside the library on August 3. Fencing
will be placed around the building and the play space. This is the first project of the City's
streetscape update and it is expected to last most of the month of August,
Departmental Reports.
Adult Services. Summer Reading Program statistics so far: 1,228 adults and 400 teens registered for
SRP. McCray said she heard wonderful things about the World Cup at the library.
Community & Access Services. McCray asked about tracking use of library cards.
Logsden out at 6:40 pm.
Development Office. McCarthy said the golf event was awesome and Finkbine was great to work
with. Craig demanded that it not rain and it didn't. Library Links raised $4,000 more than last year's
golf outing. Additionally, there was a successful book sale on Saturday. This year there was an early
bird opportunity, for $5.00 one could get into the sale early, three persons took advantage of the
early bird special.
Miscellaneous. No comments.
Spotlight on the Collection. No comments.
President's Report. President Paetzold began a discussion about the August Board Dinner. It was
agreed that the Board will gather at Brix upstairs after the Board meeting and have pizza delivered
from Pagliai's for a more casual atmosphere that would allow good conversation.
Announcements from Members. No comments.
Committee Reports.
Foundation Members. McCarthy reported that the first meeting of FY15 took place in early July.
There are seven new Foundation Board members. The Board members filled out a new member
opportunity survey. The next meeting is in September.
Communications. None.
Disbursements.
The MasterCard expenditures for June, 2014 were reviewed. A motion to approve the disbursements
for June 2014 was made by Hamilton and seconded by Rich -Chappell. Motion carried 8/0.
Set Agenda Order for August Meeting.
Circulation policy.
Confidentiality policy.
Adjournment. A motion to adjourn the meeting was made by Hamilton and seconded by McCray.
Motion carried 8/0. President Paetzold closed the meeting at 6:50 pm.
Respectfully submitted,
Elyse Miller
Agenda Item 5A-1
801 Circulation and Library Card Policy
Proposal: A routine staff review generated recommended changes to the Circulation and Library Card Policy.
Issues: The Circulation and Library Card Policy provides guidelines for who may have a Library Card, the
privileges associated with different types of cards, and when privileges will be suspended. it also
establishes guidelines for fines and fees, recovery of materials or the cost of lost and/or damaged
materials, and other details related to circulation of materials. Staff considered two overarching
themes, among other issues, as the policy was reviewed: Customer service and changes that could
potentially raise circulation. Staff identified three major issues related to this policy: Fine Rates,
Number of Holds and Family Cards.
FINE RATES
The greatest issue related to the Circulation and Library Card Policy relates to fines for overdue
materials. Library staff proposes changing the overdue fine for materials to 25 cents per day for all
materials with two exceptions: Express DVD and Circulating Games & Equipment. We understand a
proposal to reduce fines may raise concerns so we want to explain our rationale for this
recommendation.
Below are two charts with helpful information. One chart outlines fines at other Iowa libraries and
the other shows fines collected over the past two decades.
Fine Rates for Iowa Public Libraries:
DVDs
Express DVDs
Books
Children's Books
Ames
25 ¢
NA
25 ¢
25 ¢
Cedar Falls
25 ¢
NA
25 ¢
25 ¢
Cedar Rapids
251
$1.00
25 ¢
20 ¢
Coralviile
20 ¢
NA
20 ¢
10 ¢
Davenport
10 It
NA
10 ¢
101
Des Moines
50 ¢
($2 checkout fee)
NA
25 ¢
25 ¢
Iowa City Current
$1.00
$1.00
25 ¢
20 ¢
North Liberty
$1.00
NA
1 10 It
10 ¢
Waterloo
50 ¢
NA
1 25 ¢
25 ¢
Fines Collected at Iowa City Public Library:
Fiscal Year
Fines Collected
95
$110,899
96
$116,985
97
$129,059
98
$132,934
99
$131,921
00
$133,003
01
$141,747
02
$157,474
03
$155,760
04
$160,232
Fiscal Year
Fines Collected
05
$204,140
06
$198,707
07
$193,786
08
$198,673
09
$218,318
10
$206,916
11
$199,626
12
$192,984
13
$182,875
14
$174,555
The purpose of fines is to provide an incentive for on -time return of Library materials. Although
some patrons may perceive a fine is punitive, we do not see a fine as punitive. Our overarching
Agenda Item SA-2
goal is to assure materials are available for the community and when an item is not returned on
time, it is not available for checkout. Periodically we impose higher fines on materials as an extra
incentive for on -time return of new (sometimes thought of as "immature" or "growing"
collections), Express, and high-cost/high demand items such as equipment.
The escalation and drop in fines mirrors our circulation of materials as well as the growing number
of eCirculations recorded. Last year, circulation of eMaterials increased by 18%. We will never
collect overdue fines on eMaterials because they expire before they can become overdue. As more
of our circulation becomes virtual, there will be lower fines collected.
Staff recommend changing to a 25 cents per day overdue fine, with the exception of Express DVDs
and Circulating Games/Equipment, for all collections (including Children's materials). This
recommendation is made for a number of reasons. First and foremost, we don't believe there is a
reason to maintain a $1.00 per day overdue fine for DVDs and Videogames.
The world has changed over the past 3 years, and one place where we have seen the most change
is the availability of streaming movies. Many patrons subscribe to Netflix, AmazonPrime, and other
venues that stream movies; however, many patrons are unable to afford these for -cost services
and may also not be able to afford cable/satellite television or internet service in their home. They
depend on the Library's DVD collections. We often see patrons who return 10 or more DVDs 1 or
more days late and suddenly, at a $1.00 per day daily fine per DVD, their circulation privileges are
suspended because they have exceeded $10.00 in fines.
When the DVD and Videogame collection was in high demand, we were able to justify this higher
fine rate; however, with the shelves full and the costs to purchase DVDs dropping, staff believe we
should no longer charge the higher fine rate for DVDs and Videogames, with the exception of
Express DVDs. In this case, because the DVDs are in high demand staff recommend keeping the
$1.00 per day fine rate.
Staff also recommend raising overdue fees on Children's items from 20 cents per day to 25 cents
per day. The overdue fine rate for Children's items was raised from 10 cents per day to 20 cents
per day when the policy was last reviewed two years ago. Having two fine rates so close together
is confusing to our patrons. As you see from the chart above, some Iowa libraries maintain two
separate fine rates while others maintain one fine for adult materials and one fine for children's
materials so there is no consensus among Iowa libraries on this Issue.
Although it is hard to predict future fines, we know in FY14 DVDs and Videogames accounted for
nearly 33% of all fines collected at Iowa City Public Library (see chart below). This does not include
fines collected on DVDs and Videogames in the Children's collection. We project the Library would
take in approximately $33,000 less in fine revenue if fines on Blu-Ray, Videogames, Movie DVD and
TV DVD were lowered to 25 cents per day.
Collection
Total Paid
% of all Fines
Blu-Ray
$354
<1%
Videogames
$3,660
2%
Movie DVD
$27,801
16%
TV DVD
$12,344
7%
Express DVD
$11,518
7%
Total
$55,682
1 32%
Agenda Item 5A-3
NUMBER OF HOLDS
In addition to changing fines, the other major change is to increase the number of holds a patron
may have from 8 to 10 items. Nearly two years ago, the total number of holds was increased from
5 to 8 and we were unsure of the impact this would have on staff time and the number of holds
shelves needed. With more experience, we believe it would be better customer service, with little
impact on staff time, to increase the total number of holds to 10 items.
FAMILY CARDS
There have been recent questions related to privacy, confidentiality and a parents' access to
information about materials checked out on their minor child's Library Card. At ICPL, we do not
provide specific account information unless the person presents a Library Card. If a parent does
not present a child's Library Card, we will renew materials and provide general information (there
are 3 DVDs due back in 4 days) but not provide specific information.
Libraries deal with this privacy issue in many ways. Some libraries issue a "child card," with the
understanding that parents have full access to account information, and then at a set age (usually
9 or 12) the child graduates to an adult card. Other libraries choose to issue "family cards" where
account information for all borrowers is linked to a central account, and all borrowers have access
to information about that account.
Library staff discussed the issues surrounding privacy and confidentiality of Library Card accounts
and chose to not make recommendations for changes. We do believe we need to provide some
additional procedures and internal training for staff; however, on a policy level we do not believe
changes are needed.
ctnff Rornmmandatinnse
801.11 a
Update wording following the department name change from "Circulation" to "Community
and Access Services."
801.16 d & e
Because we no longer contract with the University of Iowa College of Education for Library
services for their students, these paragraphs should be deleted.
801.18
Staff recommend adding a new type of card: Computer Use Card. These cards would be
issued to patrons who are unable to confirm a local address and only want the privileges of
using the Internet computers or in-house equipment valued at less than $100. We encounter
many individuals who are unable to confirm a local address but need computer access forjob
applications and eMail communications. A Library Card provides additional time on the
computer each day and this change enables these patrons to have a Library Card for in-house
use.
801.21
Staff recommend changing overdue fees to 25 cents per day with the exception of Express
DVDs and Equipment. As outlined above, there are compelling reasons to keep these fine
rates at a higher level.
801.22 d
Update to reflect new department name.
801.24 a & b
Increase the number of free holds from 8 to 10.
801.25 a
Update to reflect new department name.
801.25 b
Most libraries charge $15.00 for audiovisual materials loaned through Interlibrary Loan. Staff
recommend aligning the fee with what other libraries charge and believe we may realize a net
gain in money collected because libraries often borrow from other libraries that charge a
lower fee. Staff do not believe this will significantly raise the number of ILL requests of AV
materials from other libraries which would result in an increase in staff time spent on ILLs.
Agenda Item 5A-4
801.26 d
Remove paragraph because we no longer contract with the UI College of Education.
801.27
Staff recommend giving one free replacement card per year. Currently, children receive one
free replacement card in the summer and we offer free replacement cards in the month of
September. Staff recommend broadening this and providing one free replacement card per
year.
Action Required: Review and adopt as amended.
Prepared by: Kara Logsden, Community & Access Services Coordinator, August 13, 2014
Review committee: Todd Brown, Phil Kirk, Melody DWDrak, Beth Fisher & Maeve Clark (Adult Services),
Nancy Holland (Children's Services), Tom Jordan & Kara Logsden (Community and
Access Services).
Agenda Item 5A-5
SECTION 801: CIRCULATION and LIBRARY CARD POLICY
801.0 The purpose of the Circulation Policy is to establish who may obtain a library card at the Iowa
City Public Library, the privileges associated with different types of cards, and the conditions
under which those privileges may be suspended. A valid library card provides library users with
circulation services which may include, depending upon type of library card, borrowing
materials and equipment, placing holds, or requesting interlibrary loan service, and allows in-
house and remote electronic access to information resources. The Circulation Policy establishes
fines and fees for overdue, lost or damaged materials, and other circulation services.
801.1 Library Cards
801.11 General Information: These policies apply to all types of cardholders:
a) Individuals of all ages may apply for a library card with proper identification and
proof of residence. (See Sections 801.12-801.17 for specific card categories.)
QF6611atieR Sstaff may allow two checked -out items if proof of residence is not
shown at time of application; address verification must be shown before further use
of the card is allowed.
b) Cardholders are responsible for all materials checked out on the card and for
payment of fines and fees assigned to the card.
c) The Library Director may refuse or restrict a library card if a pattern of abuse is
established.
d) Cardholders are responsible for notifying the library promptly if a card is lost or
stolen. (See Section 801.22 for cardholder liability.)
e) Cardholders are limited to 75 checked -out items, except Institutional cards, which
are limited to 100 checked -out items.
f) Library cards expire regularly to confirm address and other contact information.
801.12 Resident Cards: Resident cards are limited to residents and property owners of Iowa
City and contract areas.
801.13 Reciprocal Cards: Service is provided to residents of areas with libraries participating in
the Iowa State Library's Open Access program, in accordance with the statewide Open
Access agreement. Some services are limited.
801.14 Temporary Cards: Temporary cards are issued to persons who will be living in our
service area from one to six weeks, and to those living in temporary housing. Some
services are limited.
801.15 Institutional Cards: Institutional cards are issued to institutions and businesses located
in Iowa City, contract areas, and Johnson County communities with libraries
participating in the Open Access program.
801.16 Special Cards: (See Section 801.25 and 801.26 for fines and fee information.)
a) Borrowers who qualify for Resident Cards may apply for At Home service.
Agenda Item 5A-6
801.2
b) Special cards are available for institutions with ICPL outreach collections and for
Johnson County Jail inmates.
c) Special cards are assigned to libraries participating in interlibrary loan.
4
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801.17 Self -Registered Cards: Patrons who register online must present, in person and within
two weeks of registering, proper identification and proof of address to obtain a library
card with regular privileges (see 801.12-14). Self -registered cards allow for limited
access to online resources but may not be used to borrow materials until a regular card
is obtained.
801.18 Computer Use Only Cards: Issued to patrons who are unable to confirm a local address.
Services are limited to internet computers and in-house use of equipment valued at less
than $100.
Fines and Fees
801.21 Late Return:
a) Fines are assessed On the fallaw "^ eateg^: ^` as fade •` at 25 cents per day with the
following exceptions:
1. $0 25 peF .dam standard adult item adult maga2ines, adult cataloged
papeFlaaeks,
31. Express DVDs: $1.00 per day: ^`' I+ ^•^••'^"^' ^^+^ t ^".+^I^'r` ^"DVI); beA club kits; and adult videe games.
42. Equipment:
$5.00 per day: Game Consoles
$1.00 per day: Games (Chess and Checkers); and all other equipment.
b) Maximum fines are calculated as the daily fine times a maximum of 30 days overdue
or $10.00, whichever is less, except for equipment.
Maximum fines for equipment are:
$15,00: Game Consoles
$10.00: Games (Chess and Checkers); and all other equipment.
Agenda Item 5A-7
c) Fines are charged for each calendar day the library is open starting the first day
overdue. Materials returned to the library building after closing are considered
returned the next day the library is open. Materials returned to the remote book
drops after the posted pickup time are considered returned the next day the library
is open.
d) Fines may be waived in full or part by eireulatien staff, on a case -by -case basis.
801.22 Lost or Damaged Materials
a) The full replacement or repair cost for a lost or damaged item is charged to the
borrower to whom the item was checked out at the time that it was lost or
damaged.
b) Borrowers are responsible for materials which were checked out on lost or stolen
cards prior to notification to the library of the card's loss. A borrower's liabilityfor
such materials is limited to $50.00.
c) The replacement cost of the item includes its retail price plus a processing fee.
d) Replacement or repair costs may be waived in full or part by the Community &
Access Services Coordinator or Customer Services Assistant, on a case -by -case basis.
801.23 Suspension of Circulation and Remote Access Privileges
a) Individual cards: Circulation and some remote access privileges are suspended for
cardholders owing the library $10.00 or more in fines or for materials not returned
and billed.
b) Institutional cards: Circulation and some remote access privileges are suspended for
cardholders owing the library $20.00 or more in fines orfor materials not returned
and billed.
c) Interlibrary loan institutions: Service may be denied to those libraries which
habitually are late in returning materials or fail to pay bills of $25.00 or more for
long overdue or lost materials.
d) Expired cards: Circulation and other access privileges are suspended when a library
card expires. An expired card may be renewed when a patron's address is verified.
801.24 Holds (Reserves)
a) Registered borrowers with no delinquency status may place up to eiggt ten free
holds.
b) Beyond the elg4t ten freehold limit, registered borrowers may place additional
holds for a charge of $.50 per item, payable in advance.
801.25 Charges for Interlibrary Loan:
a) When it is necessary to borrow library materials through Interlibrary Loan from
libraries which charge a fee for such services, these charges will be absorbed by the
Agenda Item 5A-8
library, with the approval of the Re fe.. nGe & IRStFU Adult Services Coordinator.
Postage will be paid by Iowa City Public Library.
b) Out-of-state libraries will be charged $20.00 15.00 for the loan of audiovisual
material.
801.26 Special Cards for Fines and Fees
a) No fines are charged for late returns of materials from outreach collections, At
Home patrons, or jail patrons.
b) At Home patrons and the outreach sites are responsible for the replacement cost of
lost materials.
c) Restricted Cardholders are responsible for payment of fines and fees assigned to
their card.
801.27 Card Replacement Charge: Patrons may receive one free replacement card per year.
The replacement charge for a additional lost cards is $1,00.
801.3 Retrieval of Overdue Materials
801.31 Notification: Notices are sent at regular intervals to cardholders with overdue library
materials. The last notice is a bill for the replacement cost of the item.
801.32 Long Overdue Materials: Library accounts for which a bill has been sent may be
submitted to a collection agency and/or to a local law enforcement agency for further
action. An additional processing charge of $10.00 will be added to each account sent to
collections. (See also Code of Iowa, Chapter 714.5, Theft of Library materials and
equipment.)
Adopted:12/20/94
Revised: 2/28/85
Revised: 5/23/85
Revised: 7/25/85
Revised: 8/22/85
Revised: 11/21/85
Revised: 3/27/86
Revised: 9/25/86
Revised: 2/27/87
Revised: 4/28/88
Revised: 7/27/89
Revised: 7/1/90
Revised: 2/21/91
Revised: 4/25/91
Revised: 7/11/91
Revised: 7/25/91
Revised: 4/28/92
Revised:10/27/94
Revised: 3/30/95
Revised: 4/27/95
Revised: 2/22/96
Revised: 5/27/99
Revised: 5/23/02
Revised: 6/26/03
Revised: 4/22/04
Revised: 6/23/05
Revised 5/25/06
Revised: 12/20/07
Revised: 2/26/09
Revised: 2/25/10
Revised: 10/28/10
Revised: 8/23/12
Revised: 8/28/14
Agenda Item 56-1
802 Confidentiality Policy
Proposal:
This is a regularly scheduled review of the Confidentiality Policy.
Issues:
The Confidentiality Policy addresses confidentiality of circulation records and information
requests. Library circulation records and other records identifying specific users are confidential
in nature. Confidentiality also extends to information sought or received and materials
consulted, borrowed, or acquired.
The Confidentiality Policy review committee also reviewed the Circulation of Materials and
Library Card Policy (801) so that committee members could discuss the issue of providing
circulation information to a parent or guardian. Library staff currently do not provide specific
account information unless a person presents a library card or knows the library card number. If
a parent does not present a child's card or does not know the number, materials will be
renewed and general information provided but specific account information will not be given.
The committee suggests no changes to our current policy.
Staff Recommendation:
No changes recommended
Action Required:
Review and adopt
Prepared by: Maeve Clark, Adult Services Coordinator, August 2014
Staff Committee: Todd Brown, (Information Technology and Adult Services), Phil Kirk,
(Switchboard and Adult Services), Melody Dworak, (Collection Services and Adult Services),
Beth Fisher, (Community and Access Services and Adult Services), Maeve Clark (Adult Services),
Nancy Holland (Children's Services and Switchboard), Tom Jordan, (Community and Access
Services and Adult Services), Kara Logsden (Community and Access Services).
Agenda Item 5B-2
802: CONFIDENTIALITY
See also related policies: Use of Library's Cardholder Database (704), Circulation of
Materials (801), Display Policy (805), Internet Use Policy (815), Meeting Rooms (806),
Library Bill of Rights (1001), Volunteer Policy (505) and Conduct in the Library (809).
See also Code of Iowa, Chapter 22, Examination of Public Records (Open Records) and
Section 22.7, Confidential Records.
802.1 Confidentiality of library records is central to intellectual freedom and directly
related to the ability of citizens to use library materials and pursue information
without fear of intimidation. The purpose of this policy is to explain how the Library
will respond to requests for information about library users.
802.2 The Iowa City Public Library Board of Trustees recognizes that library circulation
records and other records identifying specific users are confidential in nature. No
individual except authorized library staff shall have access to circulation or patron
records other than his or her own without the cardholder's consent.
a. The Library interprets possession of a card (or card number in a phone or
email request) as consent to use it unless it has been reported lost or stolen,
or there is reason to believe that consent has not been given.
b. Library accounts for which a bill has been sent may be revealed to
parents of minor children, a collection agency, or law enforcement
personnel.
802.3 Confidentiality extends to information sought or received and materials consulted,
borrowed, or acquired and includes Internet and electronic resource search
records; reference interviews and transactions, circulation records, interlibrary
loan records, and other personally identifiable uses of library materials,
equipment or services.
a. Contact information for displays and meetings is provided by the user and
considered public information.
b. Persons attending library programs or public meetings may be videotaped
or photographed as an audience member. These images may be used for
library programming or promotion, including broadcast on The Library Channel,
Library website, the Internet, and other media.
c. Security cameras are installed in the Library to protect the safety and security
of people, the building and its contents. Only authorized Library staff may view
recordings. However, Library security camera recordings are public records,
and may be viewed upon receipt of an open records or law enforcement
request.
d. The Library cannot guarantee the confidentiality of information sought or
received, or materials consulted or borrowed from third -party digital services to
which we provide access.
1
Agenda Item 56-3
At no time will the Library Director, who serves as custodian of the records, release
protected records except pursuant to a process, subpoena or court order authorized
pursuant to a federal, state, or local law relating to civil, criminal, administrative or
legislative investigative power. Library staff will seek legal counsel from the City
Attorney's Office in the event of such request for release of library records, and will
respond to the request according to advice of counsel.
Adopted: 09/17/70
Reviewed: 10/25/79
Reviewed: 04/27/89
Reviewed: 01 /28/93
Revised: 03/30/95
Revised: 02/22/96
Revised: 05/27/99
Revised 03/23/00
Revised: 01/23/03
Revised: 02/23/06
Revised: 01 /22/09
Revised: 01 /26/12
Reviewed: 08/28/14
2
Agenda Item 5C-1
Director's Report 2014
Many changes were made to both the facilities and services of the Iowa City Public
Library this year. The public is using the library in both traditional and new ways. A
strategic planning process, including community surveys and focus groups to gather
input, took place this year and the Board is ready to adopt a new plan that will guide
decisions about services for the next five years.
• Community polling shows 95% of respondents say the library is essential or very
important to the quality of life
• Two-year building project completed
• New teen space sees new programming, increased teen use
• Expanded Summer Reading Program with new partners
• Technology improvements to meet needs
• Financial challenges expected by the City; increased important of fundraising
Looking ahead
A new strategic planning process was initiated this year. A team composed of staff and
board members interviewed five consultants, choosing the firm of Himmel & Wilson from
Wisconsin to guide the process. Himmel and Wilson conducted one-on-one interviews,
held focus groups, and guided the delivery and data analysis for a community -wide
survey. A planning committee composed of board members, staff, and representatives
from the City and the Friends Foundation discussed and debated the data, and by
year's end the outlines of a new plan were in place with a Board discussion set for July.
The proposed plan is built around the theme of Connect -Engage -Enrich, moving from a
basic level of connecting people to information to engaging them in dialogue, and
ultimately learning to enrich both individuals and the community. The important role that
the Library plays in community life was made clear in the responses to the community
survey. Nearly 95 percent of the mail survey respondents said that the Iowa City Public
Library was either essential or very important to the quality of life in the community. This
is the highest response Himmel & Wilson has ever received for a public library. Almost
90 percent of respondents stated that they visited the Library at least five times a year.
Maintaining the community's trust at such high levels and adjusting services to best
meet needs with limited budget growth will be challenging, but I am confident that the
positive support and enthusiasm for the work of the Library will help us achieve our
goals.
Major Building Improvements Completed With Support from Donors
A two-year building improvements project was completed in the Fall. In the first year,
the work focused on the entrance and adult space on the second floor. This year,
Agenda Item 5C-2
attention shifted to the Ellen Buchanan Children's Room and the second floor. Staff
service desks in both locations were downsized and moved to provide assistance where
it is most needed. In the Ellen Buchanan Children's Room more space was made for
educational play and for technology. A new interactive, multi-user computer table was
introduced. New display areas provide opportunities for sharing of books and a new
digital sign shares a wealth of information of interest to families.
The highlight of work on the second floor was the construction of an enclosed area
specifically for teens, named in honor of a major donor, the Koza Family Teen Center.
Young Adult Fiction collections are shelved adjacent to the space and inside are
comfortable spaces for reading and using technology. The new space has been very
popular.
The two-year, half million dollar project, was made possible with significant support from
contributions to the Friends Foundation, The Better Building Better Service campaign
raised $255,555 in cash and pledges, with $200,000 from the City capital improvements
project budget, reserved gift funds and some State money supplementing the
Foundation contributions.
Programming
The new space brought new opportunities, especially for teens. An intern staffed the
space 15 hours a week during the school year to provide access to video game
consoles, laptops and iPads. The number of staffed hours rose to 27.5 in the summer.
The remaining 39.5 hours the library is open the room is supervised by Reference Desk
staff with more limited technology available. A wide variety of programs have been
offered. 307 teen programs were held in FY14, an increase of 52%. They were attended
by 3,401 teens (increase of 132%).
Adult programming grew as well with increases in both number of programs (8%) and
attendance (50%). This year featured a mix of long-standing and new partnerships.
Included were Project Green, ECO Iowa City, The Center, Iowa ACLU, UI School of
Library and Information Science, and UI College of Education. Two new series of
programs were a big hit — one was scanning days which were repeated four times.
Another was Bring Your Own Book (BYOB), a book discussion that meets in local
restaurants and bars.
Children's programming continues to be a mainstay of library services. Last year we
delivered 498 in house and 279 outreach programs with a total attendance of 39,683.
Twenty percent of the households with children who responded to the community
survey said they attended a children's program on their last visit to the Library.
The Summer Reading Program, a long time mainstay of library programming, has been
booming in recent years. This year we set new program registration records with 2,720
Agenda Item 5C-3
elementary school age children registered, 441 babies, 404 teens and 1,257 adults. The
growth in registration can be partially attributed to springtime visits to area schools and
an effort to issue library cards to Spanish-speaking community members. This project
was done with the assistance of volunteers from First Mennonite Church. For the first
time we formally partnered with the Iowa City Community School District, United Way of
Johnson and Washington Counties, and the public libraries in Coralville and North
Liberty to register and track students by school and grade. With a grant from United
Way of Johnson and Washington Counties, each of the libraries was able to expand
outreach to at -risk children. Hopefully, this partnership will continue to find ways to
evolve and strengthen summer reading programs in our area.
Collections
Providing materials people want and need is a core function of a public library and Iowa
City is no exception. Although the ubiquitous nature of the internet, video streaming and
music downloading have caused some drop off in the total number of materials checked
out, 77% of all respondents to the community survey said they checked out library
materials during their last visit to the library. Checkouts and downloads last year totaled
1,414,428.
Increasing the number of holds a person may have at one time from 5 to 8, and allowing
holds to be placed for "on shelf' items has proven popular. FY14 saw the number of
holds placed increase 15%. Use of electronic collections is also growing. The number of
downloads of books (including audio) and music increased last year by over 18% to a
total of 78,853.
One consequence of stable or dropping circulation in many areas is a higher
percentage of items that are on the shelf at any one time. Library staff are continually
removing materials that are old, damaged or no longer used to insure we have the
space for in demand new titles. Last year we added 33,130 volumes to our collection
and withdrew 32,880. Many of those were sold by the Friends Foundation.
Keeping pace with technology
One of the reasons behind the building updates was a desire to offer more technology
options for children — from the AWE computers designed for pre-schoolers and the new
interactive table, to the iPads and game consoles available in the new teen space. The
building improvements also made room for an additional Self Checkout station on the
second floor and a more prominent location for the one in the Ellen Buchanan
Children's Room. These very visible services are being well used. Our biggest
technology investment last year was a major upgrade to the software that runs our
"library" systems including patron registration and circulation records as well as the
library catalog. The system changes brought improvements to the integration of
electronic materials into the catalog and will allow more improvements in the future.
Agenda Item 5C-4
The web site look has not changed substantially, but a great deal of work went into
converting to a responsive design that fluidly adapts the site to different screen sizes,
making it easier to use on a variety of equipment, including smart phones. The
improvements have been very well received.
And, behind the scenes to all but a few library staff members, we learned a new
financial/accounting/personnel system introduced by the City. The new system meant
massive changes to the way we pay our bills, develop financial reports, and record time
worked for staff. It continues to be a challenge and an opportunity.
Funding
Challenges also lie ahead with maintaining the level of services in Iowa City that people
have enjoyed for many years. The City's budget is being drastically affected by the
recent changes in State laws and we will be part of the community conversation about
how we deal with the changes and challenges. In the last two years the Friends
Foundation has done an extraordinary job raising private funds to support the building
remodeling, technology improvements, collections and programs, but private funding
cannot replace public support for basic services.
We know the community places a high value on library services and we will work to
maintain and improve services as we have in the past.
Susan Craig,
Library Director
Agenda Item 5C-5
QW,0IOWA CITY
y PUBLIC LIBRARY
low—
FY2014 Fact Sheet
POPULATION SERVED: Iowa City 67,862; Rural Johnson County 21,343 (by contract);
University Heights 1,051(by contract); Hills 703 (by contract);
Lone Tree 1,390 (by contract as of 1/6/14)
A nine -member Board of Trustees appointed by the City Council with powers
GOVERNING BOARD:
to set policy, employ a Director and staff, expend tax funds allocated by the
City Council, contract with other jurisdictions, and receive and spend gift
funds and other revenues.
BOARD MEMBERS:
Diane Baker Thomas S. Martin
Thomas Dean Linzee K. McCray
Mark Edwards, Vice -President Robin Paetzold, Secretary
(resigned 1/13/14) (County Representative)
Janet Freeman Meredith Rich -Chappell, President
David Hamilton (joined 4/1/14) Jay Semel
STAFF:
Librarians: 15.0 F.T.E.
Other Permanent Staff: 29.0 F.T.E.
Hourly Staff: 20.8 F.T.E.
Volunteers: 4.3 F.T.E. (318 individuals)
COLLECTIONS:
Circulating Books/eBooks: 193,531
Circulating Non -print Materials/eAudio/eVideo: 53,933
Print and Electronic Reference/jProgram Collection: 3,998
Periodicals/Newspapers: current print & e-subscriptions: 375
Total Collection size: 251,837
ANNUAL USERSHIP: Cardholders:
66,403
Circulation:
1,406,995
Visits to the Library:
710,595
Information Requests:
76,415
Program Attendance in Meeting Rooms:
28,392
Meeting Room Use: non -library meetings:
1,508
BUDGET:
Income Sources: City of Iowa City:
N/A
Contracts (County, City, UI):
N/A
Federal and State:
N/A
Fines / Fees / Sales:
N/A
Gifts / Grants:
N/A
Other:
N/A
Total:
N/A
Expenditures on Materials
N/A
PHYSICAL FACILITIES: 81,276 sq. ft. building includes 5 meeting rooms (1 ICN facility)
Home of the Iowa City UNESCO City of Literature
SUPPORT GROUP: Iowa City Public Library Friends Foundation: 761 contributors
WEB PAGE: www.icpl.org
(These figures are for the last complete fiscal year, July 1, 2013 through June 30, 2014.)
Agenda Item 5C-6
aWt IOWA CITY
i�ma PUBLIC LIBRARY
Library Services: FY14 Compared to FY13
YTD
Last YTD
% Change
IN -BUILDING SERVICES: Provide libraryfacilities, materials, equipment
A. BUILDING USAGE
Total hours open
3,387
3,392
-0.1%
People into the building
710,595
721,058
-1.5%
Average number per hour
209.8
213
-1.3%
B. MEETING ROOMS
Number of non -library meetings
1,508
1,702
-11.4%
Estimated attendance
28,392
27,329
3.9%
Equipment Set-ups
399
485
-17.7%
Group Study Room Use
5,400
5,589
-3.4%
Lobby Use
14
24
-41.7%
Meeting Rooms Booked In -House
829
725
14.3%
Meeting Rooms Self -Booked on-line
847
895
-5.4%
Meeting Room Turn -Downs
150
184
-18.5%
C. EQUIPMENT USAGE
Photocopies by Public
71,288
95,998
-25.7%
Pay for Print Copies
81,819
72,978
12.1%
% Checkouts by Self -Check
72.2%
66.0%
9.4%
D. IN -BUILDING USE OF MATERIALS: Listening/Viewing Sessions
14,476
15,664
-7.6%
E. RIDE'N' READ
Bus passes distributed
5,286
5,634
-6.2%
LENDING SERVICES: Lend materials for home, school, and office use
A. TOTAL CIRCULATION: (materials plus equipment; includes eAudio; not in-house)
1,406,995
1,512,852
-7.0%
Average circulation per hour 415 446 -6.9%
B. CIRCULATION BY TYPE OF MATERIAL: (includes downloads, not mending, lost, etc.)
Adult Materials
972,394
1,048,084
-7.2%
Children's Materials
438,880
469,321
-6.5%
Percent Children's
31.2%
31.0%
0.5%
Non -Print
557,125
610,066
-8.7%
Percent Non -print
39.6%
40.3%
-1.8%
Equipment loans
457
406
12.6%
Downloads
78,853
66,698
18.2%
1
Agenda Item 5C-7
Library Services: FY14 Compared to FY13
YTD Last YTD % Change
C. CIRCULATION BY RESIDENCE OF USER: (materials/equipment; includes downloads; not in-house)
1,406,995 1,512,852 -7.0%
Iowa City
LOCALCONTRACTS
Hills
Hills as % of all
Johnson County (rural)
Johnson Co as % of all
Lone Tree
Lone Tree as % of all
University Heights
University Heights as % of all
Total Local Contracts
STATE CONTRACT - Open Access
Coralville
Cedar Rapids
Other Open Access
Total Open Access
Open Access as % of all
1,083,307
1,153,807
-6.1%
3,344
2,828
18.2%
0.2%
0.2%
27.1%
105,400
111,957
-5.9%
7.5%
7.4%
1.2%
3,700
0.0%
0.0%
0.3%
0.0%
0.0%
15,498
18,878
-17.9%
1.1%
1.2%
0.0%
124,242
133,663
-7.0%
85,411
86,094
-0.8%
5,586
10,873
-48.6%
104,602
128,188
-18.4%
195,599
225,155
-13.1%
13.9%
14.9%
-6.6%
D. INTERLIBRARY LIBRARY LOANS
Loaned to other libraries
2,006
2,134
-6.0%
Percent of requests filled
31.0%
32.9%
-5.6%
Borrowed from other libraries
2,622
2,570
2.0%
Percent of requests filled
80.1%
80.7%
-0.8%
Books/Periodicals/AV borrowed
2,609
2,558
2.0%
Photocopy borrow requests filled
13
12
8.3%
E. RESERVES PLACED - Materials
132,801
115,785
14.7%
F. DOWNLOADABLE MEDIA
By Area
Iowa City
67,648
57,099
18.5%
Johnson County
9,657
8,218
17.5%
Hills
228
372
-38.7%
University Heights
1,253
1,009
24.2%
Total
78,786
66,698
18.1%
By Demographic
Adult
73,902
61,523
20.1%
Children's
4,951
5,175
-4.3%
Total
78,853
66,698
18.2%
2
Agenda Item 5C-8
Library Services: FY14 Compared to FY13
YTD Last YTD %Change
Number of items owned (Cumulative)
E-Audio items available
4,618
3,964
16.5%
E-Book items available
8,533
6,680
27.7%
E-Video items available
72
72
0.0%
E-Music
143
126
13.5%
E-Magazines
137
98
39.8%
Total Items
13,223
10,716
23.4%
INFORMATION SERVICES: Furnish information, reader advisory and reference assistance
QUESTIONS ANSWERED 76,415 76,675 -0.3%
REFERENCE DESK -TOTAL
21,807
22,950
-5.0%
In person
16,375
16,584
-1.3%
Telephone
2,600
3,502
-25.8%
Community
5
16
-68.8%
At Home
74
163
-54.6%
Email
2,563
2,453
4.5%
Chat
190
232
-18.1%
Text
0
0
0.0%
HELP DESK - TOTAL
8,521
8,697
-2.0%
In -Person
7,791
7,333
6.2%
Telephone
612
999
-38.7%
Community
17
60
-71.7%
At Home
27
227
-88.1%
E- mail
74
78
-5.1%
CHILDREN'SDESK -TOTAL
21,304
20,818
2.3%
In person
20,771
19,984
3.9%
Telephone
303
521
-41.8%
Email
21
46
-54.3%
Request to pull books (Community)
209
267
-21.7%
SWITCHBOARD -TOTAL
7,707
7,148
7.8%
Reference Questions
7,149
6,893
3.7%
At Home
558
255
118.8%
Total Information Questions by Telephone
11,222
12,170
-7.8%
ON -CALL TECH HELP
Staff
335
273
22.7%
Public
337
338
-0.3%
Tech Help Quest -Total
672
611
10.0%
3
Agenda Item 5C-9
Library Services: FY14 Compared to FY13
YTD
Last YTD
% Change
DROP -IN TECH HELP
In -Person
705
1,026
-31.3%
ELECTRONIC ACCESS SERVICES
IN-HOUSE COMPUTER SERVICES
Pharos Internet
115,990
110,634
4.8%
Wireless Internet (unique connections)
NA
124,911
-100.0%
Total In -House Computer Use
115,990
0.0%
CATALOG ACCESS
Pageviews
3,825,238
4,064,987
-5.9%
Visits
424,108
438,882
-3.4%
Total Catalog Access
4,249,346
4,503,869
-5.7%
ELECTRONIC RESOURCES SERVICES
Library Website Remote Access (www and mobile)
# Pageviews of Homepage
657,186
678,374
-3.1%
# Pageviews of Entire Site
1,354,795
1,187,582
14.1%
# User Sessions
647,811
661,262
-2.0%
SUBSCRIPTION DATABASES ACCESSED
Total In -House
5,019
5,770
-13.0%
Total Remote
974,230
1,326,801
-26.6%
TOTAL
979,249
1,332,571
-26.5%
CATALOG SERVICES
Best Seller Lists
17,092
20,202
-15.4%
New Lists
45,400
50,753
-10.5%
Maps
6,712
8,362
-19.7%
C. TOTAL SWITCHBOARD CALLS RECEIVED
24,225
23,955
1.1%
Circ Calls
11,626
11,751
-1.1%
Reference Questions
7,149
6,893
3.7%
At Home
558
255
118.8%
Meeting Room Booking calls
548
366
49.7%
Transferred Calls
4,344
4,690
-7.4%
PAMPHLETS DISTRIBUTED FROM LOBBY RACKS
29,567
24,131
22.5%
STATE/FEDERAL TAX FORMS DISTRIBUTED
7,661
11,341
-32.4%
ALERTING SERVICES: Promote awareness of the Library and use of its resources
A. PUBLICATIONS
Number of publications printed (jobs)
493
223
121.1%
Copies printed for public distribution
48,359
60,611
-20.2%
4
Agenda Item 5C-10
Library Services: FY14 Compared to FY13
YTD Last YTD %Change
B. NEWSPAPER ITEMS CLIPPED
C. DISPLAYS
In -House
Other Groups
Off -site locations
53 56 -5.4%
72
63
14.3%
59
44
34.1%
13
18
-27.8%
0
1
-100.0%
D. SPEECHES, RADIO/TV/ONLINE APPEARANCES 52 42 23.8%
E. THE LIBRARY CHANNEL
Library Promos on The Library Channel
72
218
-67.0%
Total ICPL Productions
103
111
-7.2%
Programs Cablecast
8,201
8,531
-3.9%
F. HOMEPAGE/SOCIAL MEDIA
News scrollers on Home Page
181
197
-8.1%
Media releases sent
102
80
27.5%
Tweets sent
1,755
744
135.9%
Facebook, Twitter, Pinterest followers (Cum)
7,921
5,654
40.1%
New Facebook, Twitter, and Pinterest followers
2,143
1,215
76.4%
OUTREACH SERVICES: Provide library service to people who
cannot get to the library building
A. AT HOME SERVICE
Packages sent
2,874
2,768
3.8%
Items Loaned (no renewals)
2,808
2,888
-2.8%
Registered At Home Users (Cumulative)
138
139
-0.7%
New Users Enrolled
23
15
53.3%
People served (average monthly count)
41
39
6.0%
B. JAIL SERVICE
People served
1,303
1,316
-1.0%
Items loaned (no renewals)
4,669
5,157
-9.5%
C. DEPOSIT COLLECTIONS
Locations (Cum)
12
15
-20.0%
Items loaned
450
660
-31.8%
Items added to perm collections
8,778
5,263
66.8%
D. REMOTE BOOKDROP USE: not renewals or in-house
Remote as Percent of All Items Checked in
14.0%
15.4%
-9.1%
E. ITEMS RENEWED BY PHONE AUTOMATION
2,657
5,066
-47.6%
F. HOLDS NOTIFIED USING AUTOMATED PHONE
5,629
5,559
1.3%
9
Agenda Item 5C-11
Library Services: FY14 Compared to FY13
YTD Last YTD % Change
GROUP AND COMMUNITY SERVICES: Provide library service to groups, agencies, and organizations
A. ADULT PROGRAMS
In -House Number
In -House Attendance
Outreach Number
Outreach Attendance
B. YOUNG ADULT PROGRAMS
In -House Number
In -House Attendance
Outreach Number
Outreach Attendance
C. CHILDREN'S PROGRAMS
In -House Number
In -House Attendance
Outreach Number
Outreach Attendance
D. LIBRARY TOURS AND CLASSES
Number
Attendance
E. CONSULTING FOR AREA GROUPS
223
206
8.3%
3,401
2,270
49.8%
31
20
55.0%
8,207
6,107
34.4%
307
202
52.0%
3,289
1,420
131.6%
7
4
75.0%
2,124
218
874.3%
489
498
-1.8%
29,037
31,948
-9.1%
279
287
-2.8%
10,546
8,431
25.1%
73
81
-9'.9%
428
188
127.7%
7
10
-30.0%
CONTROL SERVICES: Maintain library resources through borrower registration, overdue notices,
equipment training, control of valuables
A. LIBRARY CARDS ISSUED
Iowa City
Percent Iowa City
LOCAL CONTRACTS
Hills
Johnson County (rural)
University Heights
STATE CONTRACT- Open Access
Coralville
Cedar Rapids
Other Open Access
Total Open Access
Open Access as % of all
7,131
7,853
-9.2%
5,577
6,111
-8.7%
78.2%
77.8%
0.5%
15
26
-42.3%
281
244
15.2%
53
54
-1.9%
435
491
-11.4%
60
66
-9.1%
692
861
-19.6%
1,187
1,418
-16.3%
16.6%
18.1%
-7.8%
B. TOTAL REGISTERED BORROWERS (cum) 65,499 67,556 -3.0%
# At Home Users Registered (cum) 138 139 -0.7%
C. OVERDUE NOTICES
Items searched to verify claim of return
306 726 -57.9%
3
Agenda Item 5C-12
QW,e !OWA CITY
f��� PUBLIC LIBRARY
FY14 Circulation by Type & Format
Category YTD %of Total last YTO %of Total %Change
ADULT MATERIALS
General fic/Fic express
105,164
10.8%
111,337
10.6%
-5.5%
Mystery
38,619
4.0%
40,319
3.8%
-4.2%
Science fiction
21,880
2.3%
23,609
2.3%
-7.3%
Young adult fiction
26,396
2.7%
26,966
2.6%
-2.1%
Large print
10,989
1.1%
12,704
1.2%
-13.5%
Books in other languages
2,005
0.2%
1,911
0.2%
4.9%
TOTAL FICTION
205,053
21.1%
216,846
20.7%
-5.4%
EXPRESS/Nonfiction
2,898
0.3%
3,900
0.4%
-25.7%
Large Print Nonfiction
1,669
0.2%
1,712
0.2%
-2.5%
000-General/Computers
5,608
0.6%
6,709
0.6%
-16.4%
100-Psych/Philosophy
10,600
1.1%
10,417
1.0%
1.8%
200-Religion
9,449
1.0%
9,449
0.9%
0.0%
300-Social Sciences
22,927
2.4%
25,625
2.4%
-10.5%
400-Language
2,529
0.3%
2,791
0.3%
-9.4%
500 - Science
8,383
0.9%
9,578
0.9%
-12.5%
600- Applied Technology
50,768
5.2%
57,165
5.5%
-11.2%
700- Art &Recreation
67,287
6.9%
80,528
7.7%
-16.4%
800-Literature
11,860
1.2%
12,738
1.2%
-6.9%
900 - History & Travel
23,234
2.4%
25,890
2.5%
-10.3%
Biography
6,282
0.6%
8,711
0.8%
-27.9%
Paperbacks 1,361 0.1% 2,226 0.2% -383%
Art to go
1,863
0.2%
1,883
0.2%
-1.1%
DVD (Movies/TV)
256,277
26.4%
278,160
26.5%
-7.9%
EXPRESS/DVD
34,502
3.5%
30,035
2.9%
14.9%
N-F DVD
29,495
3.0%
35,830
3.4%
-17.7%
Fiction on Disc
24,159
2.5%
26,251
2.5%
-8.0%
N-F on CD
12,412
1.3%
14,734
1.4%
-15.8%
Compact disc (Music)
88,412
9.1%
100,673
9.6%
-12.2%
Young Adult Video Games
9,545
1.0%
10,822
1.0%
-11.8%
Adult Multimedia (Language)
36
0.0%
35
0.0%
2.9%
Book Club Kits (10 items per kit)
83
0.0%
36
0.0%
130.6%
Circulating Equipment �a.ym.a.rs..�e.onwanay.,.w.�
457
0.0%
406
0.0%
12.6%
TOTAL NONPRINT
457,241
47.0%
498,865
47.6%
-8.3%
Adult E-Audio # Downloads
17,119
1.8%
12,913
12%
32.6%
Adult E-Book # Downloads
43,256
4.4%
35,425
3.4%
22.1%
Adult E-Video # Downloads
7
0.0%
4
0.0%
75.0%
Adult E-Magazines
10,981
1.1%
8,846
0.8%
389.0%
Adult E-Music # Dlds/Local Music Project
349
0.0%
1,384
0.1%
-74.8%
Adult Streaming
2,190
0.2%
2,951
0.3%
-25.8%
TOTAL ADULT E-DOWNLOADS 73,902 7.6% 61,523 5.9% 20.1%
TOTAL ADULT CIRCULATION 972,394 100.0%. 1,048,094 100.0% -T2-%
acn
Agenda Item 5C-13
QWAt CWA CITY
s�aawPUBLIC LIBRARY
FY14 Circulation by Type & Format
Category YTD % of Total Last YTD % of Total % Change
CHILDREN'S MATERIALS
Fiction
78,392
17.9%
76,723
16.3%
2.2%
Holiday
6,023
1.4%
6,344
1.4°%
-5.1%
Paperbacks: chapter books
677
0.2%
2,577
0.5%
-73.7%
Picture: Big, Board, Caldecott, Easy
123,712
28.2%
136,392
29.1%
-9.3%
Readers
44,089
10.0%
42,478
9.1%
3.8%
Parent/Teacher Center
1,248
0.3%
1,532
0.3%
-18.5%
Non-fiction & Biography
79,279
18.1%
85,190
18.2%
-6.9%
Magazines
625
0.1%
1,709
0.4%
-63.4%
TOTAL CHILDREN'S PRINT
334,045
76.1%
352,945
75.2%
-5.4%
Video/DVD
73,621
16.8%
84,088
17.9%
-12.4%
Books on Disc
5,916
1.3%
6,494
1.4%
-8.9%
j Compact Disc/400
245
0.1%
312
0.1%
-21.5%
Read -Along set
5,454
1.2%
5,090
1.1%
7.2%
Children's Music
5,778
1.3%
5,330
1.1%
8.4%
Children's Video Games
4,582
1.0%
5,256
1.1%
-12.8%
Storytime Kits
344
0.1%
463
0.1%
-25.7%
Games & Toys
3,908
0.9%°
4,118
0.9%
-5.1%
Children's Multimedia (Language)
36
0.0%
55
0.0%
-34.5%
TOTAL CHILDREN'S NONPRINT
99,884
22.8%
111,201
23.7%
-101%
j E-Audio # Downloads
1,243
0.3%
1,278
0.3%
-2.7%
j E-Book # Downloads
3,708
0.8%
3,897
0.8%
-4.8%
j E-Video # Downloads
0
0.0%
0
0.0%
0.0%
TOTAL CHILDREN'S E-DOWNLOADS
4,951
1.7%
5,175
1.7%
-4.3%
ALL CIRCULATION BY TYPE/FORMAT
All Fiction
289,468
20.5%-
299,913
19.7%
-3.5%
All Non-fiction and Biography
304,021
21.5%
341,935
22.5%
-11.1%
Picture books & Readers
167,801
11.9%
178,870
11.8%
-6.2%
Paperbacks
2,038
0.1°%
4,803
0.3%
-57.6%
Magazines
11,968
0.8%
15,120
1.0%
-20.8%
TOTAL PRINT
775,296
54.8%
940,641
55.3%
-7.8%
Toys
3,908
0.3%
4,118
0.3%
-5.1%
Art
1,863
0.1%
1,883
0.1%
-1.1%
DVD IF, NF, & Express)
393,895
27.8%
428,108
28.2%
-8.0%
CD (Music)
94,190
6.7%°
106,003
7.0%
-11.1%
Books on CD IF & NF)
42,732
3.0%
47,791
3.1%
-10.6%
Read -Along Set
5,454
0.4%
5,090
0.3%
7.2%
Video Games
14,127
1.0%
16,078
1.1%
-12.1%
Multimedia
72
0.0%
90
0.0%
-20.0%
Story and Book Club Kits
427
0.0%
499
0.0%
-14.4%
Circulating Equipment
457
0.0%
406
0.0%
12.6%
TOTAL NONPRINT
557,125
39.4%
610,066
40.1%
-8.7%
TOTAL E-DOWNLOADS
78,853
5.6%
66,698
4.4%
18.2%
TOTAL IN-HOUSE/UNDEFINED
3,154
0.2%
2,625
0.2%
20.2%
TOTAL ADULT MATERIALS(ind e-Items)
972,394
68.7%
1,048,084
69.0%
-7.2%
TOTAL CHILDREN'S (incl e-items)
438,890
31.0%
469,321
30.9%
-6.5%
GRAND TOTAL (Adult + Children's + Undefined
1,414,428
100.0%
1,520,030
100.0%
-6.95%
f ae2
Agenda Item 5C-14
QWA IOWA CITY
jF�t PUBLIC LIBRARY
low —
Cardholders by Place of Residence
July 8, 2014
Lone Tree
Rural 0.3%
Johnson
University County Hills
Heights 7 nw 0.4%
1.1
Johnson
County
12.0%
Other
Reciprocal
7.5 %
Location
Number of Cards Total % Total
IOWA CITY
46,657 71.4%
Residents
46,024
Homebound
138
Institutions
28
Temporary
457
LOCALCONTRACTS
RURAL JOHNSON COUNTY
4,830
7.4%
------------------,8----19
Residents
4
---- -----'
Homebound
8
Institutions
3
HILLS
230
0.4%
Residents
225
Homebound
4
Institutions
1
UNIVERSITY HEIGHTS
713
1.1%
Residents
713
Homebound
1
Institutions
0
LONE TREE
179
0.3%
--------------------
Residents
---------- --------------------
179
--------------------
—--- —--- ---------
Homebound
0
Institutions
0
JOHNSON COUNTY RECIPROCAL
7,860
12.0%
Coralville
5 011
North Liberty
2,186
Oxford
81
Solon
257
Swisher
20
Tiffin
300
Institutions
5
OTHER RECIPROCAL 4,920 7.5%
TOTAL CARDS 65,389 100.0%
Agenda Item 6A-1
August 7, 2014
Mr. Lee Grassley
Senior Manager
Medlacom Government Relations
6300 Council St. NE
Cedar Rapids, IA 52402
Dear Mr. Grassley,
� r �
h
+� ®� N
CITY OF IOWA CITY
410 East Washington Street
Iowa City, Iowa 52240-1826
(319) 356-5000
(319) 356-5009 FAX
wwwJcgov.org
The intent of this letter is to propose an agreement between the City of Iowa City (the City) and Mediacom
regarding changes you outlined in our July 23 meeting that would impact the distribution of local access
programming in our community, in connection with Mediacom's plans for developing and implementing its Ultra
305 Internet service in Iowa City.
Below, I will clarify the City's understanding of Medfacom's plans, make note of the impact of proposed changes
on the viewing public, define ways in which Mediacom can facilitate a smooth transition, and present related
requests from the City.
The City of Iowa City has maintained a strong relationship with Mediacom for a number of years and seeks to
facilitate the proposed changes In a way that is mutually beneficial. As technology grows and broadband
demands Increase, the City greatly values the opportunity to make higher -speed Internet offerings available to
area businesses and residents. Through a continued cooperative approach, we will be able to work together to
make this a reality sooner, rather than later.
After our July 23 meeting with you to learn more about the proposed plan, it is our understanding that
Mediacom seeks to reclaim bandwidth currently used by several local access/PEG analog channels located in
the channel 10 to channel 21 range. You have presented Mediacom's need for utilizing at least eight
contiguous channels, to be accomplished by moving channels to a digital platform. The affected access
channels include: 10 (The Library Channel), 11 (Kirkwood Television Services), 17 (University of Iowa
Television), 18 (Public Access Television), and 21 (The Iowa City Community School District). Also noted was
your request to move Iowa City's Library Channel out of its current position at channel 10 and relocate it in
order to accommodate a request by a local commercial station found In the affected channel range. After these
changes are made, it is our understanding that implementation of Ultra 305 service to Iowa City would begin,
with a commitment to making the service available to the public within a year's time.
It is understood that the planned channel changes will impact Iowa City area cable TV subscribers in the
following ways:
1. Those subscribing to the basic tier will not be able to view the programming on channels 10-22 without
the use of a digital -ready TV or a Mediacom dlgltaf-to-analog (DTA) converter.
2. All subscribers (basic tier and up) will experience a change in the location of The Library Channel,
currently at channel 10.
As part of our proposed agreement, we ask that the following requests be accommodated:
1. Relocate The Library Channel to channel 20.
2. Allow eight weeks for notifying subscribers and viewers of the change in The Library Channel's location.
3. Mediacom to provide marketing and promotional support by:
a. Notifying all subscribers of the relocation of The Library Channel
b. Notifying basic tier subscribers of the need for a digital -ready TV or DTA converter in order to view
programming on the access channels noted above
Agenda Item 6A-2
c. Notifying basic tier subscribers of the available methods for obtaining DTA converters as well as
identifying the process for arranging for assistance with DTA installation when needed
d. Providing a reasonable amount of commercial time for a 30-second public service announcement,
to be provided by the City, and to be played on the Mediacom cable TV system
4. Provide DTA converters for the affected viewers.
a. Offered at no charge for the first year
b. Offered at a rate of $.99 per month per converter for the years that follow
c. To be mailed or delivered directly to subscribers upon request
5. Provide technical installation service at no charge for those who request assistance with installing DTA.
converters.
6. Update, as soon as reasonably possible, the Iowa City Channel Lineup to reflect the changes, including
the designation of channels that require a digital -ready TV, Mediacom digital converter, or Mediacom
digital adapter.
After gathering input from parties affected by this change, as well as from the Iowa City Telecommunications
Commission, the City would respectfully request Mediacom to consider the following requests:
1. Creation of a high-deflnition (HD) local access channel, available to basic tier subscribers, at a channel
location of Mediacom's choosing.
a. As our local PEG channels produce valuable content of interest to Iowa City subscribers, an HD
channel would allow for a higher -quality offering of local community programming.
b. To include the provision and installation of distribution equipment and fiber needed to carry the HD
digital signal from the point of origination to the Mediacom system
c. To include a listing for this channel within the digital program guide, providing viewers with a useful
description of program content
2. Access to Mediacom's OnDemand system, allowing local access channels to submit HD programming to
be made available to subscribers who wish to view local, HD video on -demand.
3. Provide digital modulators at no charge for the affected access channels, facilitating a cleaner and more
direct signal into the Mediacom system, avoiding the need for upconversion and minimizing the potential
for signal degradation.
4. Provide Ultra 305 Internet service connection/s to the Iowa City Public Library when available
a. In exchange for the relocation of the library's TV channel, we ask for at least one high-speed Ultra
305 connection to be provided at no charge with the goal of providing improved service to the
public.
b. To include on -site indication of Mediacom as the provider of this connection to the Library
We believe that Iowa City's unique offering of a wide variety of local PEG programming is a valuable asset to
Mediacom cable TV subscribers in our community. We hope that you will consider these requests as an
opportunity to further strengthen and improve upon this important resource.
If you have questions or concerns regarding the information, expectations, and requests presented above,
please do not hesitate to contact me directly at 319-356-5454 or by email at-coleman@iowa-citv.ora.
Sincerely,
-M-
Ty Coleman
Media Production Services Coordinator
City of Iowa City
Cable TV Office
410 E. Washington Street
Iowa City, IA 52240
(319)-356-5454
Agenda Item 66-1
BUSINESS OFFICE ANNUAL REPORT
HIGHLIGHTS:
MUNIS
RFPs
Strategic Plan
MUNIS
It cannot be understated how much time and energy the Business Office has spent on MUNIS
this year. MUNIS is an enterprise resource planning (ERP) system that integrates all of the City's
financial accounting, management accounting, human resource, project management, and
other functions in one common database that supports all of its applications, also called
modules. The benefit of such a system is the unified functionality, a consistent look regardless
which module you are working in, and the ability to install these modules incrementally.
There was training galore, and, because we have a large staff and many financial accounts, we
were asked to beta test some of these modules. This meant even more training.
Accounts Payable
The City created a new Chart of Accounts in preparation for the MUNIS implementation. These
numbers are used for every bill we pay, every penny we deposit, every timesheet and paycheck,
and every personnel change. We went from using a three-part, 16-number string to a two-part
12-number string for each of our 27 accounts. There was a crosswalk to help with converting
old numbers to new numbers but wejust dug in and relearned our numbers and made cheat
sheets for everyone. O
Invoice entry. Getting our bills paid required an entirely new process. Before MUNIS we had lots
of paper that we copied and sent to Accounts Payable. Now, all of the voucher data is entered
into MUNIS and supporting documentation is scanned and attached within the software. This
required a special scanner which had to be configured for compatibility with the City's network.
Payroll. Getting people paid got more complicated. An all paper system is now an online and
paper system. We created a new timesheet to correspond with the data the payroll module
needs to capture. It has been a big transition, but staff will be well prepared when they are
required to complete payroll entry themselves.
Personnel Actions. Every time we have a new hire there is paperwork. Federal forms for
employment eligibility and taxes, state, local, and library paperwork. Before MUNIS, when these
documents were completed, so was the process. Now, much of this data must also be captured
and entered into the MUNIS personnel actions module as well.
Vendors and Contracts. Every individual, company, agency we pay has a unique vendor number,
We have a large list of payees and these, too, had to be entered into the appropriate place.
And there is yet another module for vendor contracts.
Agenda Item 66-2
Employee Self -Service. Staff may now view their accruals, paychecks, and tax and personal
demographic information themselves. This module has a sleeker looking interface than the rest
of MUNIS and only required a little training for all staff to feel comfortable.
Every department in the City was affected by the migration to the ERP. The Library, being more
autonomous and larger than many departments, and the Business Office, in particular, got to
experience more MUNIS than most.
RFPs.
This year we were asked to participate on the committee to evaluate Request for Proposals
(RFPs) for a City-wide office supply contract. Also, the Library solicited RFPs for a consultant to
help with our next strategic plan. Learning about what goes on behind the scenes in an RFP
process was instructive.
Strategic Planning.
The RFP process was completed by hiring Himmel & Wilson to consult with us about our next
strategic plan. This involved much data collection and interpretation from surveys. It also
involved arranging locations and refreshments for a number of focus groups.
Wellness and Work.
Every year the City has an Employee Potluck and Staff Recognition event and we serve on the
planning Committee for this event. It is well attended and it is a great opportunity for staff to
confab with coworkers they rarely get to see and honor each of for their years of service to
Iowa City. Not to mention the many good cooks who work here!
The City has had a Wellness Committee for some time and its mission is to bring wellness
awareness and activities to all City employees. We serve on this committee and we planned
and executed the first Wellness Fair earlier this year. It was a great success, with many different
vendors and activities, like getting your blood typed, or learning about Honoring Your Wishes,
and learning to cook more healthfully. We also launched a blog "...a carrot walks into ajuice
bar," where we provide lots of information to get and keep healthy. This committee will be
working with the Blue Zones folks as we move Iowa City toward Blue Zone status.
Staffing.
This was a sandwich kind of year from a staffing perspective. Jen Royer left us to help teach
young ones full time at the end of last year, and Livia Monroe stepped right on in. Livia's path
took her back to New Jersey at the end of this fiscal year, just in time for Jen Royer to come
back and join us again.
Elyse Miller,
Administrative Coordinator
Agenda Item 613-3
Children's Services Report
Prepared for the Iowa City Public Library Board of Trustees, August 28, 2014 meeting
By Vickie Pasicznyuk, Children's Services Coordinator
Business was booming in the Children's Room this summer as record numbers of kids participated in the
2014 summer reading program, Fizz Boom Read. With 440 babies and 2,720 children participating, we
had over 600 more participants than last year and nearly 900 more than two years ago! Our finishing
rate was 52%, significantly higher than the 30% standard at many libraries.
Last year, we changed the format of the program, creating a game board and adding levels of prizes, in
an attempt to attract more reluctant readers. Before the changes, our finishing rate hovered between
26% and 31%. It's gratifying to see the increased numbers as we've experimented with how we can
motivate kids to keep reading over the summer.
We were able to capture statistical data in our online registration database, which will help us plan for
future programs and allow us to give a clear picture of student participation to the schools in the area.
We will be meeting with the Summer Reading Coalition —staff from the ICPL, the Iowa City Community
School District, United Way, and the Coralville and North Liberty libraries —to examine our joint efforts
in preventing the "summer slide" in which children lose reading skills over the summer.
In addition to the game itself, over 13,000 people attended children's programs this summer! With the
exception of our annual Children's Day (an estimated 4,000 people), the biggest draw was Messy
Science Day. Nearly 800 people came to the Ped Mall to play with oobleck, slime, and exploding
sidewalk chalk. The annual "Last Splash of Summer" with the Iowa City Fire Department drew in a close
second, with 600 kids. Our Monday Matinees and Tweens on Tuesday programs were successful
experiments this year, with consistently strong attendance. The Sunday Fun Day programs continue to
be a big draw, demonstrating the popularity of craft programs
We finished summer reading with the grand prize drawings. Treymire Johnson (pictured, right), age 2,
won the Baby and Toddler prize, a $50 gift certificate to Prairie Lights. Edward Li (pictured, left), age 6,
won the Children's prize, a Kindle Fire HD. Westdale Bowling also donated 2 bowling parties, and
Christian Bartlett, age 10, and Audrey Crawford, age 5, were the lucky winners.
Agenda Item 613-4
Collection Services Department Report
Prepared forthe August 28, 2014 meeting of the Iowa City Public Library Board of Trustees
Anne Mangano, Collection Services Coordinator
Behind -the -Scenes Changes to EXPRESS Collections
The Iowa City Public Library currently offers three EXPRESS collections: Fiction and Nonfiction books, as
well as movies in DVD. The purpose of EXPRESS is to provide patrons the opportunity to find materials
on the shelf that are new, popular, and, most likely have a long wait period. We buy multiple copies of
bestsellers, popular authors, and box office hits. These items are not subject to the hold queue, are
loaned for shorter lengths of time, and cannot be renewed to encourage a quick turnaround. EXPRESS
serves as a "serendipity" or "lucky day" collection, as these collections are sometimes known in other
libraries.
Z
In an effort to provide a more responsive and nimble
Z
EXPRESS collection, we will no longer lease EXPRESS
books and DVDs from a vendor. Instead, we will
3
maintain an EXPRESS collection by purchasing and
m
withdrawing materials when needed using the same
D
z
processes we use to manage other collections. We are
Cn
ending the contract for leased materials to reduce the
-4
amount of labor it takes to manage this collection, to
r,.
work with a more flexible ordering process for
materials, and to create an EXPRESS collection that
mirrors our patrons' current interests.
Timeliness was our greatest concern in ending the leasing program. The leasing program was inflexible
in terms of ordering and removing items from the collection. Item orders were due on a specific day
each month. If the item was a surprise hit a few days after we sent an EXPRESS order, we waited
another month to receive more EXPRESS copies. With moving away from the leasing program, we will be
able to quickly respond to what the community currently wants and needs.
Selector Training
Beginning in September, our selection team will receive in-depth collection development training from
Roy Kenagy. Mr. Kenagy is a consultant in Iowa who specializes in training for public libraries. He
offered similar training, "Designing Collection Experiences," last fall at the Waterloo Public Library. At
ICPL, Mr. Kenagy plans to discuss:
• the Library as experience
• different collection development theories
• measuring collection success and failure
• best practices in providing availability
• making collections browsable
• evaluating selection routines
After this training, selectors will relook at some of our practices and procedures to see what we can
improve or change. With three relatively new selectors, it is a ripe time to look at how to update our
practices and to ensure that our collection continues to meet the needs and interests of the community
of Iowa City.
Agenda Item 613-5
Facilities Services 2013-14
The Second and Final Stage of Building Remodel.
This year was the second phase of a large building remodel. The Maintenance Department was very
busy making sure the building remained clean and safe, but also ready to open on time each day. We
assisted the general contractor in many aspects including wall work, desk removal, drilling floor
mounted electrical boxes and carpet removal. New carpet was installed in the elevator, children's area
and the teen center. We also moved many books and stacks to accommodate the new floor plans.
The Green Side.
The library has improved on its lighting efficiency this year. We installed motion detection sensors in
many of the offices and study rooms to help with turning off of the lights when the rooms are not
occupied. Three areas on the second floor were also equipped with light sensor eyes to turn off the
lights when the natural light was sufficient. These areas should save the library both money and energy,
The recycling center in the library kept another 5500 cubic feet of plastic, paper, cardboard and
electronic waste out of the City Landfill.
One thing to note, the bottle refill station in the front lobby that was installed two years ago has filled
over 57,000 bottles; it has a digital counter.
Library Maintenance Staff.
This year we had some staffing changes in our department. We welcome two new permanent staff
members to the team: Tim Wehrle and Joel Lane. Tim was promoted from an hourly Maintenance Aide
to permanent, half-time Maintenance Worker I in May. Joel, our new Maintenance Worker ll, was hired
from another City department, CBD, in late June. We are very excited to have both of these staff
members working with us.
Library Enhancement.
To help with Americans with Disabilities Act (ADA) compliance, ADA openers were put on the doors to
the public restrooms on the second floor this year. New T-Walls displays were added to the second floor
public area. In the children's area, new computer desks were installed with touch screens and an
interactive table was added. The Koza Family Teen Center was added to the second floor in the second
phase of the remodel project and has been busy with teens using the big monitor and computer
terminals. New granite desktops were installed on the second floor and children's area desks, as well as
self -check and card catalog terminals.
Looking to the future.
The Library has passed ten years since its major renovation. A study was conducted this spring by an
engineering firm to see when and how the HVAC system can be improved to save money and assist us in
the planning of a time line and budget of this costly but needed equipment.
Brad Gehrke, Building Manager
Agenda Item 6C-1
Development Office Report
Prepared for the Iowa City Public Library Board of Trustees
By Patty McCarthy, Director of Development
August 28, 2014
Thanks to verygenerous community support from individuals, businesses, and service organizations, the Development Office
successfully ended FY14 by meeting goals set bythe Friends Foundation Board of Directors to increase unrestricted donations received.
The followingtable reflects unrestricted contributions raised through mall and personal solicitations. When proceeds from special
events and The BookEnd are included, the total raised last year was $376,756. Events included Sushi in the Stacks, the Book Gala,
Arts & Crafts Bazaar, and Library Links Golf Classic.
UNRESTRICTED
Annual
Average
Year
Total
Change
Gift
N Donors
'f` 29%
FY2014
$207,683
$47,039
$309
672
T23%
FY2013
$160,644
$29,845
$211
761
T 11%
FY2012
$130,799
$13,155
$173
755
4,36%
FY2011
$117,644
$66,235
$150
783
t 24%
FY2010
$183,879
$35,057
$256
718
Growth of unrestricted gifts received through Annual Fund solicitations is thefocus of most of our fundraising efforts because grants to the
Library from that fund can be used by the Library for whatever is most needed.
years success womo noc nave Been possime wrnouc me ronowmg f-orporate vartners. I nanK you!
Library Visionary - $2,500+
Friends — up to $250 and/or In -kind contributions
Phelan, Tucker, Mullen, Walker, Tucker & Gelman LLP
A Bella Vista B&B
Scheels
Amara Colonies Golf Club
University of Iowa Community Credit Union
Aspen Leaf Frozen Yogurt
Blank Park Zoo
Library Legend - $1,000+
Bluebird Diner
A W Welt Ambrisco Insurance, Inc.
Chick-fil-A
Hills Bank & Trust Company
Costco
Knutson Construction
Daydreams Comics
MldWestOne Bank
Eagle Ridge Resort and Spa
moengroup
Formosa
Pearson
Golf USA
Sunrise Optimist Club of Iowa City
Hardee's
hotelVetro
Literary Leader -$500+
Iowa Children's Museum
Brix Cheese Shop & Wine Bar
Iowa City Fencing Center
Carlson, Hartsock & Guither, PLC
Iowa City Parks & Recreation Department
Coldwell Banker Real Estate Professionals
Luxe Zone
Prairie Lights Books
McDonald's
Sheraton Iowa City Hotel
McGladrey
Shive-Hattery
Molly's Cupcakes
Smith & Rust Properties
Moore Photography
Z'Mariks Noodle Cafe
New Pioneer Food Co-op
Rockwell Collins Matching Gift Program
Noodles and Company
Panchero's Mexican Grill
Collection Champion - $250+
Revival
Billion Chevy Buick GMC Cadillac
Riverside Casino & Golf Resort
Hawkeye Title & Settlement/Anderson & Frahm, PLC
Servpro ICC, LLC
Lawn and Landscaping Solutlons
Share Wine Lounge & Small Plate Bistro
Lensing Funeral & Cremation Service
Steindler Orthopedic Clinic P.L.C.
Neumann Monson Architects
Stella
Pulkrabek Law Offices PLC
Thai Spice
Taxes Plus
Two Rivers Bank and Trust
Whitedog Imported Auto Repair and Sales
Vesta
World of Bikes
Westdale Bowling Center
Zephyr Printing & Design
Agenda Item 6D-1
By Melody Dworak, Collections Librarian, Iowa City Public Library
Ever wonder what books are the most sought-after in the Iowa City community? As a book
buyer for the Iowa City Public Library, I can provide some insight into that. We look for those
books people are requesting the most, and once we know what they are, we get a good
number of copies so that people aren't waiting all year to read them.
What follows is a list of a few of the most requested new books this summer.
Veronica Roth's latest in the Divergent series, "Four," is one of the summer's most highly
anticipated story collections. Read by adults and teens alike, Roth's Divergent books have only
gained in popularity since the movie hit theaters in March. "Four" is a collection of short stories
told from the perspective of Tobias "Four" Eaton and originally published as e-Books. Taken
together, they tell the character's backstory.
Another popular book this summer is "The Care and Management of Lies: A Novel of the Great
War" by Jacqueline Winspear. Very fitting for the 100-year anniversary of the start of WWI,
Winspear's novel is a suspenseful account of a city girl moving to the country, only to have her
new husband sign up for patriotic duty and leave her to manage the farm.
E. Lockhart's "We Were Liars" is another one of those crossover hits that speaks to both
younger readers and twenty-to-thirtysomethings. The story — combining old -money privilege,
a private island off historic New England, and psychological thrills — received enough early
praise that we haven't been able to keep it on the shelf since it arrived.
Jojo Moyes's "One Plus One" grew popular in England before us Yanks found out about it here.
Those who always wanted to read an oddball math geek romcom might want to give this book
a try. Be on the lookout for other books of hers to start appearing in the states.
We've had an interesting mix of nonfiction titles in demand this summer as well. Those
Freakonomics folks (Steven Levitt and Stephen Dubner) came out with "Think Like a Freak" this
May, and the smart readers of Johnson County knew a good thing when they saw it. The
subtitle promises to "retrain your brain" to think creatively and solve problems.
Most requested biography of the summer goes to Marja Mills's "The Mockingbird Next Door,"
an account of "To Kill a Mockingbird" author's life in the South. Any biographies published in
this new media market have to have that Big Reveal — that scoop that TMZ could never top.
Chicago Tribune journalist Marja Mills found a way into the life of Harper Lee and family.
And for the lighter -hearted, Courtney Robertson's "I Didn't Come Here to Make Friends:
Confessions of a Reality Show Villain" has garnered enough attention to surprise us. Celebrity
and faux -celebrity memoirs aren't uncommon in the collection, but this is only one of two
memoirs by Bachelor contestants that grace our shelves.
Agenda Item 6D-2
By Maeve Clark, Adult Services Coordinator, Iowa City Public Library
"Morning is the best of all times in the garden. The sun is not yet hot. Sweet vapors rise from the earth.
Night dew clings to the soil and makes plants glisten. Birds call to one another. Bees are already at
work." William Longgood "Voices from the Earth: A Year in the Life of the Garden"
Let's talk bees. Yes, bees, those wee powerhouses of the garden, the field, the grove and the meadow.
Bees are in the news because they are disappearing from the earth at a rapid rate and the jury is still out
as to why their numbers are so greatly diminished.
Many people think of bees simply as a summertime nuisance, but these small and hard-working insects
actually make it possible for many of our favorite foods to reach our table. From apples to almonds to
the pumpkin in our pumpkin pies, we have bees to thank. Now, a condition known as Colony Collapse
Disorder is causing bee populations to plummet, which means these foods are also at risk. In the United
States alone, more than 25 percent of the managed honey bee population has disappeared since 1990.
The Iowa City Public Library has many books and DVDs on bees. The books range from how to keep bees
such as Cindy Belknap's "The Complete Guide to Beekeeping for Fun & Profit: Everything You Need to
Know Explained Simply" or Adrian Waring's "Get Started in Beekeeping." There are also a good number
of books on the natural history of bees including Candace Sherk Savage's "Bees: Nature's Little
Wonders" and "Bees: A Natural History" by Christopher O'Toole, and "The Wisdom of the Hive: the
Social Physiology of Honey Bee Colonies" by Thomas Seeley.
"More Than Honey" is a beautiful German and English documentary on bees. It is an examination of
honeybee colonies in California, Switzerland, China, and Australia. It addresses the vexing issue of why
bees, worldwide, are facing extinction. "Fruitless Fall: the Collapse of the Honey Bee and the Coming
Agricultural Crisis" by Rowan Jacobsen is a sobering assessment of the state of the honey bee in the
world and our dependence upon the bee to pollinate many of our crops.
The Library also has materials on bees for younger readers. Sandra Markle's "The Case of the Vanishing
Honey Bees: A Scientific Mystery" is an illustrated book that explores the world of honey bees and
colony collapse disorder. It is aimed for the fourth to eighth grader. For the kindergarten through first
grade reader "Look Inside a Bee Hive" by Megan Cooley Peterson, uses full -color photographs and
simple text to describe how bees live in a hive. "City of Bees" directed by Laila Hodell and Bertel Tome
Olsen is a delightful DVD that follows six -year -old Oliver and his friends as they join a bee keeper as he
cares for his hive over the course of a year. Children can learn how a queen bee rules the hive, the
variousjobs each bee performs, how bees pollinate, and how they can fly at amazing speeds.
To learn more about bees and other important pollinators, visit the Iowa City Public Library.
ing Education Catalog & Registration http://www.statelibraryofiowa.0,
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Auer l Avenu , D m Mut.ment 0: Iowa Lmrary Sees, Attn: Town Meetings, 118 E.
'Good Avenue, Ots Moines, IA 50319
no registration confirmation e-mall Is your Invoice far Town Meeen95. payment secures a
Motional Nent Information) seat and luntll at Me meenng.
cancellation relay; To receive.refund, leglrtgVons must be cancelled Prem to in.
reduratAo deadllne data. Me, Me d... up. no refund IS. be madell unable W attend,
Someone else may anmd N yow place
Requlremend .... ..
Registration (ndllne Dam ex4e 09/03/2014 tsa4
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Commenh WA
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Session Periods'
sesmn Date IIMIO nine End nine Please login he see who else Is Ramfir,
September 10th, 2014 09AOAM 03:30PM
Location Information Contact Information Instructor Information
Ceralmne Public ubmry Arysm P.I. Iewe union, selvi.e Bnrt
14015N street 515481.6785 or 1O02481481
Comlvllle, IA 52241 n1wriboekhfulbabom.1sew
Contact Notes IMOWwww.statellboodeema old/
Online Evaluation/Fee Handouts/Lunch
onlNe Eee.all Handouts AvanebA7 Provided
ORL.
.. .. .. _,._...,__. .. _....._—__. Manaus
Orleans F hWille Murmured.
Wench Available
Ca to Fee $2000 .- ___. ......___.,
. ,. ..,.._, , ...,._,.�-_.. ...._.LWlrh<ammans,
Conde Fee Commend FOR STORM TARE ATTENDEES: each person will pay Ar that,
own lunch In ine.f ateda which cosh MPsoalmatany $7.00
You will pay for Four IunU at the door.
Agenda Item 7A-1
1 of ? PIRP)MA St•1�
Agenda Item 78-1
ILA CONFERENCE REGISTRATIGI...
OCTOBER 22-24, 2014 e CEDAR RAPIDS DOUBLETREE
Conference registration and request for meals must be received with payment by October 10th.
Payment is by check or credit card. Online registration and payment are available at www.iowalibraryassociation.org.
(use one form per person -please print as you wish your name to appear on badge)
Library or Institution
AcademicD PublicD SchoolD Specialp OtherD
Work Address_
Work City/State/Zip
Email Address
D Please do not share my information with outside vendors and exhibitors
D Member ILA our -of -stare
D Member other library association library association
D Trustee members may
register at
D First time attendee ILA member rates.
If youhave a disability that may limit your participation, please let us know.
REGISTRATION
after Oct. 10
Member Full Conference ...........
$10013..........
$130D
Member Thursday Only ..............
$85D..........
$1150
Member Friday Only .................
$60 D ............
$90E3
Nonmember Full Conference.
...... $13513..........
$1650
Nonmember Thursday Only ........
$12513..........
$15513
Nonmember Friday Only ......
...... $95D..........
$1250
Full Time Student ....................
$30 D .......
, .... $400
Exhibits Only ........................
$3513 ......
...... $35D
On -site registration: add $20 to the after Oct. 10 registration fee
WEDNESDAY PRE -CONFERENCE REGISTRATION
Includes lunch. You must register by Oct. 10.
Lunch Choice:
D 1 would like a vegetarian meal
Sessions:
Shifting Sands: A Changing Library Landscape
- Bonnie McKewon & Becky Heil
Member $3013 Nonmember $40D
Digging into the Details For Genealogy: Federal Census and
Military Records -Jessica Hopkins
Member $3013 Nonmember $4013
The Community College and You -Sarah Uthoff
Member $3013 Nonmember $40D
Visit Four Cedar Rapids Area Libraries - Karen Johnson
Member $30D Nonmember $4013
D 1 plan to attend the free Conference Opening Reception on
Wednesday at the Cedar Rapids Public Library
MEALS
May not be ordered after Oct. 10
Two Day Meal Package* ..........
. .. $7613
Thursday Lunch ............. . .......
$23 D .....Vegetarian D
Thursday Banquet ...................
$3713
D Grilled Chicken Breast
D Grilled Flank Steak
D Vegetarian
Friday Lunch ........................
$23 D .....Vegetarian D
*Two day meal package includes
Thursday lunch and banqul
and Friday lunch.
Special Dietary Needs:
PLEASE NOTE:
Meal tickets will NOT be sold at the conference and
no changes can be made in selections.
Guests of registered conference attendees may
attend only the meal functions without paying
registration fees. Please use a separate form to
order their meals. All others must register for the
conference to purchase meals.
Total for Meals
$
Registration
$
Pre -Conference
$
Total Enclosed
$
MAIL FORM AND PAYMENT TO:
Iowa Library Association
6919 Vista Drive
West Des Moines, IA 50266
Fax: 515-282-9117
Check # Amount $
When you provide a check as payment, you authorize us either to use the
information from your check to make a one-time electronic fund transfer from
your account or to process the paymentas a check transaction.
Visa Mastercard Anri Discover[
Cardholder Name
Card No
Expiration
Signature
• Prepaid tickets, badges, and conference packets may be
picked up at the registration desk.
• No refunds will be made until after the Conference, and only
then if you notify us by noon on Oct. 10,
• Membership forms will be available at the registration desk.
Please retain a copy of this form for your records.
Agenda Item 11A-1
MasterCard Report
01-Aug-14
Vendor—
Dept _ Expense
Description
Amount
Amazon.com
10550159
469320
Miscellaneous Supplies
$67.00
Bread Garden
10550152 469320
Miscellaneous Supplies
$19.83
,Bruegger's Bagels
10550110
469360
Food and Beveragesi
$41.97
Dollar Tree
10550420
469320
Miscellaneous Supplies
$7.59
eCommerce Web/PayFlo Link
10550140
444080
Software Repair & Maintenance Services
$54.10
eCommerce/Payflo Pro
10550140
444080
Software Repair & Maintenance Services
$19.10
Electric Motor of Iowa City
10550121
442010 Bldg Rep & Maint
$91.75�
Electronic Educational Programs
10550220
477210
Non -Fiction Video-DVD
$35.00
fFacebook
10550159
435059
Advertising
$127.60
Freeman Lock & Alarm
105SO121
442010
I Bldg Rep & Maint
$20.25
Jo -Ann Fabric
10550152
469320
Miscellaneous Supplies
$21.98
Johnion's-Oeaners
10550151
469320
Miscellaneous Supplies
$20.00
�May'sCaf6
10550110
469360
Food and Beverages
$25.00
Meriltds
10550121
442010
Bldg Rep & Maint
$78.12
Microsoft Windows Store
10550210
477350
Online Reference
$18.97
Office Max
10550140
443020
Office Equipment Repair & Maintenance Se
$837,50
Office Max
10550159
469320
Miscellaneous Supplies
$414.88
Office Max
10550110
455090
Paper
$254.78
Wal-Mart 10550420 469320 Miscellaneous Supplies _7+$17.06
Wal-Mart 10550152 469320 Miscellaneous Supplies $95.14
Grand Total $2,267.62
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