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HomeMy WebLinkAbout1984-03-27 Info PacketCity of Iowa City MEMORANDUM DATE: March 16, 1984 TO: City Council FROM: City Manager RE: Informal Agendas and Meeting Schedule March 20, 1984 Monday Tuesday 6:30 - 9:00 P.M. Conference Room 6:30 P.M. - Discuss liquor license procedures 6:45 P.M. - Discuss beer gardens 7:00 P.M. - Discuss Building Extension onto City Plaza 7:15 P.M. - Discuss proposed Forestry Plan 7:45 P.M. - Discuss Senior Building Inspector Position 8:15 P.M. - Discuss proposed Consultant Selection Procedures 8:45 P.M. - Council time, Council committee reports March 26, 1984 Monday 6:30 - 9:00 P.M. Conference Room 6:30 P.M. - Review zoning matters 6:45 P.M. - Sale of Hawkeye CableVision - City Issues 7:00 P.M. - Establishment of Urban Environment Ad Hoc Committee 7:10 P.M. - Old Library Redevelopment 7:25 P.M. - Criteria for Sidewalk Cafes 7:40 P.M. - Space Needs for City Operations - Alternatives 8:05 P.M. - Report of Economic Development Ad Hoc Committee 8:35 P.M. - Council agenda, Council time, Council committee reports 8:50 P.M. - Consider appointments to the Mayor's Youth Employment Board and Housing Commission March 27, 1984 Tuesday 7:30 P.M. - Regular Council Meeting - Council Chambers April 3, 1984 Tuesday 6:30 - 8:45 P.M. Conference Room 6:30 P.M. - Sewerage System Facilities Plan - Alternatives 7:30 P.M. - Traffic Signals - Flashing Mode 7:45 P.M. - Melrose Court Improvements 8:00 P.M. - Transit Route Revisions 8:30 P.M. - Council time, Council committee reports S"106 I City Council March 16, 1984 Page 2 April 9 1984 Monday 6:30 - 8:30 P.M. Conference Room 6:30 P.M. - Review zoning matters 6:45 P.M. - Extension of Scott Boulevard 7:15 P.M. - Minimum Open Space Requirements i 7:45 P.M. - Council Actions with Member(s) Absent 8:00 P.M. - City Employees on Boards and Commissions 8:15 P.M. - Council agenda, Council time, Council committee reports 8:25 P.M. - Consider appointments to the Charter Review Commission April 10 1984 Tuesday 7:30 P.M. - Regular Council Meeting - Council Chambers PENDING LIST Priority A: Iowa -Illinois Gas and Electric Franchise IRB Policy - Housing Priority B: Duty/Procedure Changes - Housing and Inspection Services Lower Ralston Creek Parcels - Use and Configuration Congregate Housing Development Alternatives Newspaper Vending Machines Iowa Theater Type Problems Parking Study Recommendations Priority C: Housing Inspection Funding Policy Housing Market Analysis Recommendations Willow Creek Park Sidewalk North Dodge/Old Dubuque Road Project Appointment to Parks and Recreation Commission - April 24, 1984 566 City of Iowa City MEMORANDUM Date: March 16, 1984 To: City Council �J From: City Manager,,��-��;a'— Re: Consultant Selection Procedures Some months ago the City Council discussed the desirability of adopting a policy for the selection of consultants. Attached are procedures and a resolution for adoption. The original draft was prepared by Chuck Schmadeke and virtually all departments offered suggestions for modifications. Input was also received from consultants and various professional organizations. The procedures are designed to be rela- tively simple while being comprehensive enough to provide an effective selection process. The differentiation between those contracts approved by the City Manager and the City Council correspond with the provisions of the purchasing regulations previously adopted by the City Council. This matter is scheduled for informal discussion on March 20. /sp cc: Department Heads ■ S n , RESOLUTION NO. RESOLUTION ESTABLISHING CONSULTANT SELECTION PROCEDURES. WHEREAS, the City finds it necessary to retain consultants to provide various engineering, architectural and other professional services; and WHEREAS, it is in the best interest of the City to establish fair, reasonable and orderly procedures for selecting professional consultants of demonstrated competence at fair and reasonable rates of compensation, NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL: 1. That the attached Consultant Selection Procedures hereby are adopted. i 2. That the City Clerk shall furnish said procedures to any citizen requesting same. 3. That the subject procedures are effective immediately, except for projects or programs for which proposals have been received before the date of this resolution. It was moved by and seconded by the Resolu- tion be adopted,an upon roT1 call there were: AYES: NAYS: ABSENT: AMBRISCO BAKER _ DICKSON _ ERDAHL _ MCDONALD _ STRAIT ZUBER Passed and approved this day of 1984. MAYOR ATTEST: CITY CLERK �59/ City of Iowa City Consultant Selection Procedures A. Purpose. These consultant selection procedures guide all City departments involved in procuring engineering, architectural, and other professional services. The intent of these procedures is to ensure that the most qualified firm is selected, taking into account cost of services and available funding, and that an equitable distribution of work among qualified firms is balanced with the need for continuity in long-term projects or programs. B. Local Preference. When two or more consultants are equally qualified, preference will be given to local firms; i.e., a principal office in Johnson County. C. Evaluation Criteria The Purchasing Division of the Finance Department will provide assistance in the development of evaluation criteria and a rating system. D. Informal Contracts (fee of $10,000 or less) i 1. Develop a written general description of consultant services required, including a definition of the problem to be addressed, the criteria for evaluation and the basis for award. 2. Contact firms for a written proposal which will include a not -to -exceed cost, a description of the services to be rendered, and a date of completion of services. Such proposal is to be based upon the general description of consultant services prepared by the City. 3. A list of firms contacted shall be maintained and if fewer than three proposals are solicited, the reasons for this decision shall be documented. 4. Authorize the selected firm to proceed with the work after acceptance of the proposal by the City Manager. 5. Upon completion of the project, the responsible City staff shall prepare a brief assessment of the consultants' work, to include both positive and negative characteristics, if appropriate, for the selec- tion process file for future reference. 5-67 i ■ 2 E. Formal Contracts (fee of more than $10,000) i. Develop a written description of consultant services required (request for proposal, RFP). Include a definition of the problem to be ad- dressed, a description of the application procedures, the evaluation process, written evaluation criteria and the rating system for the criteria. The rating system should be described but not included in the RFP so that the consultant is precluded from slanting the proposal based on the rating schedule. 2. Provide the RFP to a sufficient number of firms to ensure that at least three qualified firms are interviewed. 3. If the project is Federally funded, ensure that all Federal require- ments are met, including publication. 4. Require consultants to submit written proposals by a specific date and time. Each proposal shall include: (a) description of services to be rendered; (b) date of completion of services; (c) estimate of total cost of services; (d) professional experience of employees; (e) identification of employees who will be involved in the project; (f) demonstration of experience, design, and technical competence of the firm; and (g) capacity and capability of the firm to perform the work, including any specialized services, within the time limitations; (h) list of previous clients for whom similar work has been performed; (i) sub -contractors, if any; and (j) nature of any previous work relation- ships with sub -contractors. 5. A copy of all proposals received will be filed with the City Clerk. 6. Based on the written evaluation criteria and rating system, staff will review all proposals received in order to determine a field of final candidates or may interview all candidates. 7. Staff will conduct personal interviews of all firms included in the field of final candidates. Staff will judge the performance of those firms interviewed based on the written evaluation criteria and rating system. 8. After rating those firms interviewed, staff will ask one or more of the firms interviewed to submit a final not -to -exceed cost and will negotiate a fee. 9. Upon completion of the project for which the consultant is retained, the responsible City staff shall prepare a brief assessment of the consultant's work, to include both positive and negative characteris- tics, if appropriate, for the selection process file for future reference. F. Variations in Selection Process When it is deemed that persons other than staff, such as community repre- sentatives with special expertise and/or City Council members, could contribute to the selection process, the procedures may be modified to include participants other than staff in any part or all of the selection process. s47 City of Iowa City MEMORANDUM Date: February 21, 1984 To: Senior Building Inspector Selection Committee From: City Manager Re: Senior Building Inspector Although the City has received numerous applications for the position of Senior Building Inspector, the identified candidates do not seem to possess the desired mix of technical skills and experience required by Iowa City. In addition, a significant amount of the time of the previous Senior Building Inspector was directed to areas of concern other than the traditional building functions. Therefore, Mike Kucharzak is recommending several changes in the classification of the Senior Building Inspector position. All supervisory responsibilities, such as hiring, evaluation, promotion, discipline and dismissal of employees will be eliminated from the assigned job duties, along with all responsibilities for budget preparation and monitoring. These responsibilities will be assumed by the Department Head. In addition, the coordination with various boards and commissions, together with all zoning interpretation responsibilities, will be assumed by the Director. The position of Senior Building Inspector will be moved from the administra- tive pay plan into the AFSCME pay plan. This move will correctly classify the position duties as a lead worker who will give day-to-day directions to the Building Inspection personnel; i.e. deciding time between plan checking, the permit counter and field inspection on major projects. The salary range will be set at $20,363-$25,625, as compared to the present range of $21,132.80-$30,035.20. The Human Relations Director will immedi- ately advertise for a Senior Building Inspector. This change should provide a higher level of direct service to the building trades community. I have attached a revised job description for your review. If you have any comments, please contact Mike Kucharzak. Enc: job description /sp cc: City Council William Frantz Mike Kucharzak Dale Heliing Anne Carroll M TITLE: SR. BUILDING INSPECTOR/HOUSING AND INSPECTION SERVICES DEFINITION: Under general supervision performs work of considerable difficulty as a lead worker in plan review and building inspection activities and performs other related work as required. EXAMPLES OF DUTIES: Reviews construction plans for building, plumbing, mechanical, electrical and state code compliance. Conducts meetings with realtors, attorneys, architects, engineers, contrac- tors and developers to correct code problems. Answers questions and inquir- ies concerning code requirements; investigates and resolves complaints from the public. Interprets and prepares amendments to regulatory codes for life safety purposes. Inspects new, remodeled or repaired commercial, industrial, institutional and residential buildings for conformance with the building code; may inspect for conformance with a specific code(s): electrical, plumbing, heating, mechani- cal, zoning, general building specifications and other related codes and regulations. Identifies code violations and advises of code requirements. Approves final code conformity upon project completion. Issues building permits, ascertains contractor's licenses and schedules prescribed inspection. Collects permit fees. Prepares correspondence, recommendations and reports. Submits and maintains records and/or reports on all inspections. ; Attends Board of Licensing Examiners or appeals meetings and hearings; presents evidence on behalf of the City; may serve as secretary to boards and commissions. May serve as backup inspector for other inspections such as electrical, building, plumbing, heating, zoning, mechanical and other special inspections as requested. May advise housing inspectors on technical problems. Files charges and appears in court to testify on behalf of the City on matters related to code enforcement. Assists in the development of budget requests and division goals. TRAINING AND EXPERIENCE: High school graduation and four years of responsible experience in building code enforcement or a related field is necessary. An equivalent combination of education (in architecture,engineering, or directly related field) and experience from which comparable knowledge and abilities can be acquired may be substituted. Specific experience in a particular skilled trade may be M ■ z required. Certification as a Building Inspector or Combination Inspector or Plans Examiner or mechanical, plumbing or electrical certification is preferred. KNOWLEDGE AND SKILLS: Considerable knowledge of: the materials, methods and practices used in building construction and the stages of construction when possible defects and violations may be most easily observed and corrected. the codes, regulations and ordinances governing building construction. legal procedures as related to the enforcement of municipal codes and ordinances. codes, regulations and ordinances governing electrical, plumbing, heating and mechanical installations and zoning specifications. Some knowledge of: effective supervisory practices. Considerable skill in: reviewing pre -construction plans for code compliance. establishing and maintaining effective working relationships with archi- tects, engineers, contractors, property owners, municipal officials and the general public. the use of standard equipment and measuring devices in the building trade. reading and interpreting plans specifications and blueprints and comparing them with construction in process. recognizing faulty construction or hazardous conditions likely to result in collapse or failure of supporting walls, foundations, or structures and appraising for quality. of condition and physical deterioration. explaining, interpreting and enforcing codes, regulations and ordinances firmly, tactfully and impartially. reading and comprehending construction codes and related materials. Working skill in: preparing work reports and keeping records. identifying property boundaries from legal descriptions. expressing oneself clearly and concisely, orally and in writing. REQUIRED LICENSES AND CERTIFICATES: Possession of a valid driver's license issued by the State of Iowa. M City of Iowa City j MEMORANDUM DATE: March 16, 1984 TO: City Council FROM: City Manage: RE: Plaza Leases At the informal Council session on March 20, 1984, the City Council will discuss leasing portions of City Plaza. Attached are a proposed lease agreement from the City Attorney, a memorandum from the Planning and Program Development Department discussing various lease rate alternatives, and a memorandum from Andrea Hauer raising several other issues. At the informal Council session we will want to reach consensus as to whether or not these proposals are compatible with the Council's wishes. —5Z / City of Iowa City MEMORANDUM DATE: March 15, 1984 TO: Assistant City Manager FROM: Robert W. Jansen, City Attorney �\ ' RE: Lease Agreement for City Plaza Additions Attached is a draft of a lease agreement for additions to buildings located in the City Plaza. As you know, the City has not developed a standard lease form and this draft is intended to meet that purpose. We should be able to use it in all cases. I have examined Chapter 9.1 of the City Code (Plaza Ordinance) and do not see any need to amend the Ordinance at this time. Section 9.1-8(c) permits leasing public right-of-way for the purpose of constructing an addition to an existing storefront. The city manager, upon approval of city council, may enter into an agreement for the leasing of the area. The lease shall be subject to a number of conditions contained in the ordinance, e.g. harmonious design, suitable materials, etc. In addition, design review committee approval is required for any extensions to assume architectural harmony with the other buildings on the Plaza. Sec. 9.1-3 designates Zone 1 as the area where extensions are permitted and they may not extend more than 10 feet. The proposed draft is designed to ensure the following: 1. No change in the use or purposes of the extension shall occur without the approval of the City Manager. (Par. 4). 2. Indemnity for any claims or losses including damage to utilities located under the extension. (Pars. 6 and 12). 3. Responsibility for maintaining the premises in a clean and hazard -free condition for. a 10 foot perimeter. (Par. 7). 4. Maintaining the appearance of the extension. (Par. 8). 5. Termination in -the event of the abandonment of the use or for violations of Plaza ordinance regulations and enumerated grounds. (Par. 10). 6. Removal of the addition, at lessee's expense, if there is a revocation of the lease or upon termination at the option of the City. (Pars. 8 and 15). cc: City Manager Andrea Hauer City Council AGREEMENT FOR LEASE OF PUBLIC RIGHT-OF-WAY IN THE CITY PLAZA i I THIS AGREEMENT FOR LEASE OF PUBLIC RIGHT-OF-WAY IN THE CITY PLAZA entered into this day of , 198_, i by and between the City of Iowa City acting by and through the City Manager hereinafter known as Lessor and hereinafter known as Lessee(s) on the following terms and conditions: 1. This Agreement is for the purpose of leasing a portion of the public right-of-way in the City Plaza for the construction of an addition to an existing store or building front owned (or rented) by the Lessee(s), which addition extends into the public right-of-way for a distance of feet. A diagram showing the dimensions of the addition and the number of feet same extends into the right-of-way is hereto attached as Exhibit A. The address of the building is i 2. This Agreement is executed pursuant to Chapter 9.1 of the Code of Ordinances of the City of Iowa City and the provisions contained therein. This Agreement and the parties' obligations hereunder shall be subject to all City Plaza regulations now in force or hereafter enacted where applicable. 3. This Agreement shall commence on the day of i , 198_, and shall terminate on the day of , 198_ This Agreement shall be renewed for an additional like period of years on the same terms and conditions except for the rental to be paid. If neither party desires to renew this Agreement, the party not wishing to renew .same shall give the other party notice in writing of its intention not to renew at least 90 days prior to the termination SG 9 date of this Agreement. S. The addition to be constructed shall be used for the purpose (s) of No change in the use for the purposes listed herein shall be permitted unless same is approved by the City Manager in writing. Any such change shall then be by written amendment to this Agreement. 5. Lessee(s) shall pay to Lessor the sum of $ upon the execution of this Agreement and the sum of $ payable each year thereafter on the anniversary date of this Agreement for a period of years for the rental of the public right-of-way. Thereafter the City Council may, by resolution, increase the yearly rental for a like period of years and for each consecutive like period thereafter during the term of this lease agreement. 6. Lessee(s) shall indemnify, defend and save harmless the Lessor, its agents, officers and employees, from and against all claims, damages, losses and expenses in any manner resulting from, arising out of or connected with the construction, use, maintenance or removal of the addition or its use. Lessee(s) shall at all times maintain a policy of liability insurance in i the minumum amount of $500,000 for personal injuries, and $150,000 for property damage arising out of the construction, use, maintenance or removal of the addition or its use. 7. Lessee(s) shall be responsible for maintaining the area adjacent to the leased premises in a clean and hazard -free condition including ice and snow removal for a distance of 10 1 I feet surrounding the structure or addition. 8. Lessee(s) shall at all times maintain the exterior in a manner consistent with the original design and same shall not be permitted to deteriorate or present an unsightly appearance. i Failure to maintain as provided herein shall be cause for I revocation of this Agreement and Lessor may order removal of the i addition from the public right-of-way at the expense of j Lessee(s). 9. Lessee(s) represents and warrants that all conditions concerning building design, signs and Design Review Committee design criteria have been met at the time of execution of this Agreement or will be met within months. 10. Any abandonment of the use of the addition or any violation of the City Plaza ordinance regulations shall be cause for termination of this Agreement. In addition, the following may also be grounds for revocation: A. Failure to pay the annual rental payment. B. Failure to maintain liability insurance. C. Assignment or transfer of this Agreement without the written approval of the City Manager. I D. Failure to comply with all applicable City building, i plumbing, fire and electrical codes. E. Repeated violations of city and state liquor laws. F. Failure to comply with Johnson County Health Department regulations. 11. ANY USE OF THE PREMISES FOR THE PURPOSE OF SELLING BEER OR LIQUOR OR WINE SHALL NOT BE PERMITTED UNTIL THERE IS FULL COMPLIANCE WITH ALL STATE AND CITY LAWS GOVERNING LICENSING AND s� 9 I DRAM SHOP INSURANCE. 12. Lessee(s) shall indemnify and hold harmless the Lessor, its agents, officers and employees from and against any and all claims, damages, losses and expenses arising from damage to or destruction of utilities located in the public right-of-way during the term of this agreement or any extensions or renewals thereof. 13. LESSEE(S) SHALL FURNISH A CONSTRUCTION BOND TO THE LESSOR DURING CONSTRUCTION IN AN AMOUNT TO BE DETERMINED BY THE CITY MANAGER. 14. THIS AGREEMENT SHALL NOT BE OF FORCE AND EFFECT UNTIL A BUILDING PERMIT HAS BEEN ISSUED. 15. Upon termination of this Agreement the Lessor may, at its.option, order the addition removed and all costs for removal shall be borne by Lessee(s). Removal shall include restoration of the surface of the Plaza on which the addition was located. 16. Additional Provisions: Additional provisions, if any, are set forth on Exhibit B attached hereto. City Manager LESSOR Owner Tenant LESSEE(S) .50 City of Iowa City MEMORANDUM Date: March 16, 1984 To: Neal Berlin, City Manager From: Don Schmeiser, Director of Planning & Program Development Re: Setting Lease Rates for City Plaza This memo suggests several different methods of determining lease rates for businesses using the City -owned right-of-way on or above City Plaza. In general, lease rates usually are based partly on receiving a portion of the income produced on the property. In the case of leasing City Plaza, these conditions are not known. To simplify the City Plaza leasing proce- dures, it is recommended the lease rate be based on the assessed land value (not the building improvement value) as is recorded in the City Assessor's office. After examining the land valuations for businesses fronting the City Plaza, the following was found: 1. Lineal frontages on most businesses range from 20 to 40 feet. The smallest frontage for a ground level business was 13 front feet and the largest was 270 front feet; 2. The square foot land value of property for most businesses range from $22-528 per square foot. The lowest land valuation per square foot was $15.16, the highest was $49.48, and the average was 527.11/square foot; and 3. The land value of a front lineal foot ranges generally from $2,100 to $2,700. The lowest front lineal foot value was $1,237, the highest was $3,500, and the average was 52,765/lineal front foot. Because of the range of values, it seems fair to charge a set of rates rather than a flat fee for leases. Lease rates should also reflect (1) an amortiza- tion rate for the improvement and (2) an escalator clause to allow for a charge in the land value over the life of the lease. Suggested is a 15 year amortization period based on the federal tax depreciation rates and a review of the land value once every two years for the escalator clause. 5-69 2 Shown below for discussion purposes are suggested rates for leases. AVERAGE LAND VALUES METHODS Rates for Use of City Plaza Based on Average Land Values Size of Rate per Front Lineal Rate per Square Foot Buildino Addition Foot/Lease Lenath Value/Lease Lenath 0-100 Sq. Ft. $2,000/15 Years $20/15 Years 101-200 Sq. Ft. $2,500/15 Years $25/15 Years 200 Feet+ $3,500/15 Years $35/15 Years Signs and other Permanent Extensions into City Plaza: Fifty percent of the building addition rate. Awnings and Other Temporary Extensions: $1.00 and subject to any Coun- cil -imposed restrictions. Actual Land Values Methods: Rates could also be based on the actual square foot or front lineal land value for the individual property rather than using average values. Signs and other permanent extensions would pay fifty percent of the building addition rate. Awnings and other temporary extensions would pay $1 and be subject to any Council -imposed restrictions. i To illustrate the revenue yielded by each method, the following example is given. A business, with an assessed land value of $28.00 per square foot and a $3,000 front lineal foot value, which would like to add a 15' wide x 10' deep building front extension, would be charged: A. Average front lineal foot lease rate: $37,500 over a 15 year period.l B. Average square foot lease rate: $3,750 over a 15 year period. C. Actual front lineal foot value lease rate: $45,000 over a 15 year period.3 D. Actual square foot value lease rate: $4,200 over a 15 year period.4 Many retail businesses chose a location based on lineal frontage and for that reason, the front lineal rate may be the most reasonable rate to consider. Both the average and actual square footage lease rates in this typical case are about the same or are lower than the City Plaza vendor fee. Given the permanent nature of a building addition, which will decrease the amount of City Plaza space available for pedestrian use, versus the seasonal or tempo- rary use of Plaza by vendors, it seems reasonable that the building addition lease rates should be more than vendor fees. i 1The average front lineal foot lease rate value was found by multiplying the lineal front footage of the building addition (15 feet) by the average front lineal foot rate ($2,500): 15 X $2,500 = $37,500. 217he average square foot lease rate value was found by multiplying the square footage created by the building addition (150 square feet) by the average square foot land value found in the average land values chart ($25): 150 x $25 = $3,750. 317he actual front lineal foot value was found by multiplying the lineal front footage of the building addition (15') by the actual front lineal foot value ($3,000): 15 x $3,000 = $45,000. I 4The actual square foot lease rate value was found by multiplying the square footage created by the building addition (150 square feet) by the actual assessed square foot land value ($28): 150 X $28 = $4,200. bj3/5 a City of Iowa Cit,; MEMORANDUM Date: March 14, 1984 To: Don Schmeiser From *'Andrea Hauer Re: Additional Considerations in Leasing City Plaza Space This memo should be considered in tandem with the leasing rates memo for City Plaza. During the lease rates discussion, a number. of problems presented themselves. These include: 1. Whether or not direct entries or exits in a. building extension on City Plaza should be permitted; 2. Whether the building extension should be handicapped -accessible; and 3. How to deal with sidewalk cafes or other seasonal uses (such as a flower stand in front of a florist's shop). Another issue raised was if the full ten foot depth of the lease space was used by a business, that in some cases such as Plaza Centre One, there is no remaining space left in front of the stores because the building additions would extend up to the City Plaza planters. One concern expressed was that window shopping would then be severely restricted and negatively affect the ambience of City Plaza. Lastly, justification should be provided when setting these lease rates as to why the City is charging for use of this particular public right-of-way while it has not charged for other business's use of the right-of-way on a compa- rable basis. Consideration should also be given to executing a lease with businesses which have signs or other items overhanging in the City right-of- way outside of the City Plaza. Also, some thought should be given to the issue of charging for vault and other below -ground uses of the public right-of-way. bj5l7 ✓� / City of Iowa City MEMORANDUM Date: March 9, 1984 To: City Council ,c� From: City Managerz� Re: Comparable Worth Comparable worth is viewed by many groups as the major human rights agenda item in both public and private employment for the rest of the '80s. The recent court decision in the State of Washington and the comparable worth study by the State of Iowa both are indicative of the significance of the. issue. The attached memorandum from Anne Carroll describes how Iowa City has been at the forefront in the resolution of this issue. Major comparable worth changes have been made in Iowa City's personnel system in recent years. We are not aware that the process, which used a participative union/management job evaluation study, has previously been used by either government or private business for resolving comparable worth issues. tp/sp ,� 76 City of Iowa City MEMORANDUM Date: February 24, 1984 To: City Council From: Anne Carroll, Director of Human Relations Re: Comparable Worth in City Employment The subject of comparable worth - that employees should receive equal pay for work of comparable value, has generated a considerable amount of publicity following the judgment against the State of Washington and with the current State of Iowa comparable worth study in progress. This memo is intended to summarize the City of Iowa City's efforts in the area of comparable worth over the last several years. Comparison of the "worth" of jobs relative to each other for purposes of establishing pay is accomplished through a process known as job evalua- tion. Through job evaluation all jobs are rated in relation to each other and to a common set of job dimensions built into an evaluation system. The job dimensions usually include, for example, interpersonal skills/com- munication requirements, physical labor, adverse weather exposure, likely result of errors, supervisory responsibilities, etc. The weighting of these job dimensions is determinative of whether the system is oriented towards comparable worth. "Non -comparable worth" systems tend to weigh more heavily dimensions such as physical labor which are more typically founfemaleijobsauch aslp publicmale relationsnd underrate requireme requirements, elericalemands oprecisionoand accuracy, etc. During 1981, the City Council funded a job evaluation study of all Administrative positions. This study was followed in 1982 by a study of Confidential positions and negotiation of an AFSCME position study. The job evaluation system purchased was developed by the consultants Hayes/Hill, Inc. and was selected for a balanced weighting of job dimen- sions which reflected a comparable worth orientation. All studies were conducted by employee committees, which evaluated information submitted by questionnaire for each covered City employee's position. The AFSCME committee, comprised of four AFSCME employees and four management em- ployees, is the first such participative union/management job evaluation study that we are aware of nationally. AFSCME members had the right to vote on the results of the' study and did vote to accept them. For all three employee groups, standing committees now meet to evaluate occasional job changes and job evaluation requests from employees, and make recommen- dations to the City Council. We believe that the results of these studies do reflect a comparable worth orientation and a balanced evaluation of traditional male vs. traditional female jobs. The following representative AFSCME salary grade (Grade 5, $13,915 - $17,721) illustrates this balance between the predominantly male Maintenance Worker positions and the predominantly female clerical positions: S76 Page 2 Salary Grade 5 M.W. II - Senior Center M.W. II - Traffic Engineering Signs M.W. II - Transit Sr. Clerk/Typist - Treasury Sr. Clerk/Typist - Police Records Sr. Account Clerk - Accounting M.W. III - Parts Clerk M.W. II - Water Service M.W. II - Water Meter Repair M.W. III - Equipment It is also important to add that we have been increasingly successful in placing females in formerly male dominated positions, and for example, in this salary grade, both the 14W II - Water Service and MW II - Water Meter Repair are held by females. Positions are assigned to salary grades based solely on the job evaluation system (internal equity) and collective bargaining, if applicable. The "labor market" received no specific consideration (except if positions are found to be underpaid by 15% or more in comparison to other large Iowa cities). Consequently, our traditional female clerical positions are relatively highly paid in comparison to other, such positions within the Iowa City community. The "labor market" does, of course, receive general consideration in bargaining the across-the-board increase applicable to the entire salary grade structure. The AFSCME study is a good example of our implementation procedures. Study results were implemented by a special allocation, established through collective bargaining, of $30,000 which was deducted from the AFSCME across-the-board increase in FY83. This allocation was sufficient to move all positions needing adjustment at least to the minimum of the appro- priate salary range and also provided for a small special increase to the affected job incumbent. As a result of the AFSCME study, a large number of positions (1/3 of all positions) and both "male" and "female" positions increased or decreased in classification to reflect the new internally established worth of jobs. In summary, we feel that the City's current job evaluation system provides for equity in compensation for all positions based on the knowledge, skills, and abilities necessary in those positions but especially recog- nizes through its comparable worth orientation the real value to the City of traditional female positions. Please contact me if I may provide any additional information with regard to our job evaluation system or the concept of comparable worth. /sp -5 70 CITY OF IOWA CITY CIVIC CENTER 410 E. WASHINGTON ST. IOWA CITY, IOWA 52240 (319)356-500C) March 9, 1984 Dr. Steven Hedlund Councilmember, University Heights 1490 Grand Avenue Iowa City, Iowa 52240 Dear Dr. Hedlund: Several weeks ago you inquired as to whether or not the City of Iowa City would be interested in renewing its water service contract with University Heights upon its expiration in 1991. Except for technical changes so that the contract will comply with current standards and ordinances of the City, I see no reason why the City would not wish to continue providing University Heights with water service. However, a final decision will be made by the City Council at the appropriate time. I have sent a copy of this letter to the City Council for its information. If you have any other questions concerning this matter, please contact me. Sincerel yours, leBerlin City Manager bdw/sp cc: City Council .57/ i I 0 RCCC?': ED ?':'.. 1 `, 1984 March 13, 1984 Mr. Neal G. Berlin City Manager City of Iowa -City 410 East Washington Street Iowa City, IA 52240 RE: Bushnell's Turtle Dear Neal: The Engineering Report on the cracking problem is attached for your review and analysis. As you can see, the problem is minor in nature and readily repairable. Although some of the cracking seems to have occurred prior to construction of our hotel, we propose to repair all items covered by the engineering report. We would propose to delay repair until completion of the hotel so that any additional problems can also be taken care of at the same time. We believe our proposal to be a fair and equitable way to clear up a problem estimated by our contractor to be an item of $4,000 +. We would be willing to have independent bids taken and would provide a bond in the amount of $25,000 to insure our performance of the repairs. Mr. Ed Zastrow has rejected our proposal on the advice of Mr. Adrian Anderson. Since we believe our proposal is very fair, we believe it is unreasonable to deny us access to the UDAG funds over this issue. This denial is costing us $5,000 weekly and endangering the completion of the project. Vernon Beck & Associates, Inc. Commercial Financing .. Commercial Real Estate Development 612/927.5310 3100 West Lake Street • Minneapolis, Minnesota 55416 57_7— Mr. Neal G. Berlin March 13, 1984 Page 2 We need immediate action to avert a potentially serious problem with the completion of our hotel. The financial losses from our side are completely out of proportion to the level of the damage to Bushnell's. To allow Mr. Zastrow (a long term opponent of this project) to hold up our funding is outrageous. I seriously question the methods being employed and demand relief. Begards, es� Vernon R. Beck President Enclosure cc: Adrian Anderson HUD Regional Office Charlene Dwin Richard B. Peterson Al Vijums Governor of Iowa S7�2— I 1 SHIVE-HATTERY ENGINEERS (j f Hlgnway 1 8 Inlerstaw 80 PCC B •. 1050 R Iowa City IA 52240 319.354-3040 February 23, 1984 Adolfson & Peterson, Inc. Re: College Block Building P.O. Box 9377 "Bushnell's Turtle" Minneapolis, Minnesota 55440 Attention: Mr. Al Vijums Dear Mr. Vijums: h'a C.ty Unr•npn.I Uvs 1A,��rt Duuuuun Rur.F IS4"t0 On January 16, 1984, you requested our assistance to provide technical services to monitor and evaluate the behavior of the above captioned structure. This being in response to the building Owner's claim of damage resulting from Ii construction operations at the Holiday Inn site on adjacent properties. In response to your request, we have made continuing field observations commencing on January 17, 1984. The immediate preliminary evaluation permitted the conclusion that some foundation movements had recently occurred. These movements would be reflected in conditions as observed and noted in the Owner's claim. This preliminary evaluation also permitted the conclusion that the stability of the structure and safety of the occupants of the building was not compromised and the functional usage only nominally impaired. We also Concluded that the adjacent construction should be continued and desirably should be expedited. Recognizing that movements had occurred, it was deemed necessary to determine if movement was continuing and if so, the rate of movement. To this end, a monitoring program was initiated with daily observations for a two week period and thence with weekly observations. In our opinion, this monitoring should continue with bi-weekly observations until equilibrium is demonstrated or until restorative corrections are complete. FIELD MONITORING Twenty-three monitoring points on and in the structure are observed and reported. Additionally, sixteen points on the temporary earth retaining structure at the construction excavation have been monitored for horizontal movement. At the date of this reporting, most of the monitoring points within the structure have shown some minimal movement since the first observation. Magnitude of movement, typically, is too small to measure with one measuring point showing movements of about 1/16 inch. The survey monitoring of the temporary retaining structure has been discontinued as the backfilling of the excavated area to the new construction has commenced. During the monitoring efforts lateral movements of .01 feet were reported. �; �N,4':, Le-,, ...Ir 16 }•p c, „IHIIL'I L IA.: . l,F^11 NIJb 41 ! WHIRL 1`11V4F!:141 . I64N$PC'PT.:tION Adolfson 6 Peterson, Inc. February 23, 1984 Page '2 The building owners, Mr. Bob Barker and Mr. Ed Zastrow, have been most cooperative throughout the investigation and monitoring period. They have supplied information as needed and as available with unrestricted access to the facilities. This spirit has permitted an orderly gathering of information and should promote an orderly progression to complete the satisfactory correction of the problems as they now exist. BUILDING MOVEMENT Based upon our observations and the information available to us, i2 is our opinion that the excavation for the Holiday Inn has influenced the behavior of the College Block Building. The cross-sectioned geometry of the site, the schedule of construction operations, the absence of execution of prerequisite construction details of the containment retaining wall, and the elastic flexibility of this retaining wall all contribute to the reduction of lateral containment to foundation materials at the edge of the excavation. The decreased lateral containment in combination with elastic lateral deformations permitted vertical settlements within the zone of influence of the retaining wall. It is important to note that this is a predictable behavior, with the magnitude a function of the many contributing variables. With the partial completion of the compacted backfill between the new construction and the lines of excavation, lateral containment of the foundation materials has now been re-stablished. With the edge of the excavation frozen at the time of backfilling, and a natural moisture content of 20 to 25 percent, an expansion of 1/8 -inch to 1/4 -inch per foot of frost was possible. As the frozen materials thaw, -a reduction of confining lateral pressure is possible with additional relaxation and vertical settlement within the zone of influence. In our opinion, the behavior of a structure that experiences foundation settlement may be cyclic with a time lag behind the subsurface movements and the structure movements. That is, as the supporting capacity of the foundation material reduces, these materials seek equilibrium and reconsolidate. As the supporting capacities of primary paths of resistance relax, secondary paths develop and support the superimposed loads with residual stresses within the structure. When these secondary stresses become excessive, local failures occur to re-establish equilibrium and reflect in structural movement. Our observations have permitted us to reach some probable conclusions relative to magnitude of movements since defineable times of normal building maintenance operations. The east side wall has moved out (east towards the new construction) about 3/8 -inch since the basement was painted as measured on the first floor joists. At the northeast corner, the east sidewall has moved down about 5/16 -inch in relation to the north endwall as measured internally on the foundation and externally on the joint calking. There is no discernable evidence to confirm or deny the settlement of the north end wall. The east side wall does not reflect any signs of differential settlement which may be expected since the adjacent new construction is nominally similar in length. The actual magnitude of movements may be academic and this report will address the probable SHIVE•HATTERY ENGINEERS S7-2— Adolfson & Peterson, Inc. February 23, 1984 Page 3 direction of movement, the effects of such movements with resulting problems to the structure and finally, the correction of the problems. EFFECTS ON THE BUILDING Our visual observations and evaluation identify the following effects on the building and permit the development of the following hypothesis of movement: 1. The east foundation and bearing wall settled with rotation at the bottom of the footing to permit movement outward at the first floor ground line. 2. The north end wall foundation experienced little or no movement. 3. The north end wall from second floor line to top moved laterally to the east. 4. The south wall reflects the combination of several effects, as follows: a. The southeast corner of the foundation (new in 1978 restoration) remains intact as a unit with southeast corner settlement accommodated by rotation of the base at the joint with the original stone foundation near the building center. b. Diagonal shear failure in the masonry propagating from the re-entrant corners of window and door opening. c. Tension failure of the masonry to accommodate the eastward movement of the east wall. d. The interior of both the north and south walls refelct the stresses created by movement of the east wall through openings of vertical joints and mitered joints in the wood trim. 5. The center (north -south) foundation wall does not reflect transverse, longitudinal or vertical movement and is presumed to be unaffected by the new construction. 6. The north -south walls above the foundation are not affected by the new construction except as they may be subjected to lateral movement of the endwalls. With hypothesized movements, potential problems that have been identified, but which are not apparent with our evaluation, are as follows: 1. Racking windows on second floor; the apartment manager has opened one north and one south. Conclude that a possible problem may exist and should be addressed in corrective restoration. SHIVE•HATTERY ENGINEERS Adolfson & Peterson, Inc. February 23, 1984 Page '4 2. Lateral movement of east wall from floor; visual evaluation on February 15th revealed that wall covering (paneling or base) projects over the floor covering and conceals the movements that may have occurred. 3. Tension failure of dry wall ceilings; visual evaluation revealed no problem. 4. Negative movement effects for first floor joint over interior support with the east wall depressed by bearing settlement; visual evaluation on February 15th reveals no evidence of loss of bearing on wall support, no visible distress in the floor joints, and no deflection reflection in the floor covering. 5. Failures of the roof membrane; visual evaluation on February 15 reveals that this built up roof is sound and free of defects that could be attributable to the recent movements experienced. The flashing at the parapets and roof edges show no problem. Thus, we have concluded that there is no concern with this building element. 6. The building front at the sidewalk shows no distress or movement that might permit future surface water penetration and resulting problems to the foundation and/or basement. Those reported problems that are not readily attributable to the movements of the structure, are as follows: { 1. Vertical separation of the interior walls and/or wall coverings from the floor. 2. Vertical separation of the counter tops from the wall mounted splash boards (in second floor apartments). 3. Cracks in dry wall propagating from re-entrant corners on second floor hallway walls. 4. "Bulging° dry wall on second floor longitudinal walls. 5. Improper fit of door trim to drywall in southwest apartment. 6. Cracks in masonry, east wall, exterior, appear to be old cracks and shrinkage cracks in joint of 1978 construction appear to be old. CORRECTIVE ACTION The previously listed problems that are attributed to the foundation settlement and resulting building movements require a restorative corrections. The restoration procedures should be consistant with the character of the building, cost effective, reasonable, fulfill the functional requirements, utilize quality materials, and reflect high standards of workmanship. It is not the intent of these procedures to correct deficiencies not related to the movements SHIVE•HATTERY ENGINEERS .J 7-2— Adolfson & Peterson, Inc. February 23, 1984 Page• 5 experienced or to replace undamaged elements or to appreciate the value of the structure. Within these guidelines, we are proposing that the techniques of repair be as hereinafter described. 1. Basement floor: Remove and replace existing damaged floor to existing surface profile; about 4 feet wide along east wall with additional widening as necessary at two north interior columns. Removal to be to saw cut edge. 2. Foundation wall joints: Northeast corner and at south wall construction joint; pressure grout with tubes to fill joint and hand tool inside finished surface. Exterior surface where visible to be neat and true. 3. Painting: At locations hereinafter required; paint to match existing color. Typically, spot touch up will not be the intent. Painting to extend over total area to existing wall breaks, corners, trim, etc. 4. Doors: Correct all doors that are racked and/or not freely operating and all first floor doors such that door edges parallel the door opening. Typically, this to be accdmplished by trimming and/or planing. If this would create excessive gap between door and frame, the frame to be reset as required. Finish raw edges with sealer and paint or stain. 5. Windows: All windows shall be checked and corrected if not freely operating or if they do not close and seal properly. Correction by planing and/or resetting. Finish with paint or stain as appropriate. 6. Mitered Wood Trim: All applicable areas on first floor. a. Typical cornice and small open joints. Fill with wood filler, sanded to blend with surface, paint. b. Open cracks on window and door trim. Remove, refit, and remount or replace with new matching trim cut to fit. Fill and paint. 7. Brick Masonry Walls (Exterior and Interior): Typical south end wall exterior at windows and interior in southeast apartment. a. Rake full depth all cracked joints and extend 1/2 brick from crack. b. Remove in total all broken masonry units and replace with new units like in kind. c. If matching new units are unavailable, broken units to be banded and reset as a singular unit. SHIVE•HATTERY ENGINEERS ,57�2— Adolfson & Peterson, Inc. February 23, 1984 Page' 6 d. Mortar all raked and open joints. Mortar to match existing in color and texture. Shrinkage control shall be excercised. Joint tooling to match existing. 8. Broken Cap Stone: At northeast corner. Remove and bond broken elements with an epoxy adhesive. Seal crack with non staining sealant. Reset stone as singular unit. Caulk as appropriate. 9. Joints between masonary and wood trim; typical exterior south wall. Clean bond area and caulk with one part acrylic -latex cadlk. 10. Dry wall cracks: Typical end walls and intersection of walls to east wall; second floor. Sand crack area, tape and fill, sand with paint finish. 11. Masonry to Masonry Joint; at northeast corner exterior. Rake and clean joint, seal with one part, Type 1I, Class A urethane caulking. Painting is not desired, Owner to select color of caulking materials. 12. Masonry to Masonry Joint: Exterior to adjacent building. Clean joint, place backer rod as appropriate, prime bond areas, and seal with two part, Type II, Class A polysulfide caulking. Owner to select color of caulking materials. 13. Brick Masonry Wall (Exterior): At south end wall over and west of second floor exit. Visual evaluation of this joint suggest that this crack is not new and may well be a shrinkage crack of the 1978 construction or a thermal relief joint that developed before the recent building movement. The recent building movement is reflecting in an opening of this joint. This minimal wall cross section will remain a point of weakness for thermal stress relief. The projected corrective efforts for similar problem areas as in 7 above probably will not retain continuity. Therefore, we recommend the installation of a vertical relief joint in this area. This relief joint should be sawed through the outer width of the brick vertically up from the existing crack location (about 8 -inches west of the door cap stone). Joint nominal width would be 1/4 -inch to 3/8 -inch. Treatment of this artifical joint as in 12 above. Correction of the balence of the masonry crack as it angles up and to the west to be as in 7 above. The existing horizontal shear joint from "saw joint" to door opening to be surface raked and sealed with caulk. TIMING In our opinion, a final correction of the noted problems of the College Block Building should not be accomplished before fall, 1984. This will permit a minimum period for equilibrium to develop in the foundation materials and permit a thermal cycle in the structure to trigger any impending residual movements. This delay should minimize the opportunity for latent movement effects to surface. As an exception some of the first floor interior work may well be SHIVE•HATTERY ENGINEERS 57-z- Adolfson & Peterson, Inc. February 23, 1984 Page 7 scheduled at an alternate time so as to minimize interruptions to the normal business activities. In order to minimize water damage to the structure during the period until final corrective action is accomplished, we recommend the open joints in the exterior walls be temporarily closed by caulking. This concludes our report of findings and recommendations. If you have any questions or comments, please contact our office. Yours very truly, SHIVE-HATTERY ENGINEERS Bob Lentfer, P.E./ BL:dh 184116-0 .`ytVC ll.��^ry QVI`H.Cp n.! ,57,2— City of Iowa City MEMORANDUM Date: March 14, 1984 To: City Council From: Dale Helling, Assistant City Manager Terry Reynolds, Equipment Superinten Re: FY85 Equipment Replacement The cover memo which was attached to the replacement schedule you recently received was written in November 1983. Since then the Forestry Division has expressed an interest in truck number 211 (a two ton dump truck now assigned to the Airport). Council has approved the addition of this truck in the FY85 Forestry budget and so we will transfer truck number 211 to Forestry. At the time of the earlier memo, we could find no use for this truck and we thought it best to sell/trade it while the value was still reasonably high. One two -ton flatbed truck, number 918, is in above average condition for its age and will not be replaced in FY85. This truck has been moved to FY87 for replacement. Therefore, we will replace only three two -ton flatbed trucks in FY85. Each year, as an ongoing process, we look at the equipment scheduled for replacement and determine its condition. Sometimes equipment is replaced earlier than scheduled and sometimes equipment is retained so that we may receive additional use from it. Decisions in this regard are based on the general condition of each piece of equipment, both physical and mechani- cal, as well as the cost -per -mile operating expense which is monitored monthly for all vehicles in service. tp/sp City of Iowa City MEMORANDUM Date: September 20, 1983 To: City Clerk From: Assistant City Manager Re: Beer Gardens/Sidewalk Cafes Attached please find copies of responses from relevant city departments outlining concerns regarding the operation of beer gardens and sidewalk cafes. It is evident from their input that there are really two separate concerns and that sidewalk cafes should be treated differently from beer gardens. SIDEWALK CAFES An ordinance providing for the use of sidewalk cafes could be written so as to prohibit those types of activities which would allow these to become 'outdoor taverns." For example, it could specify hours of operation, perhaps restricting these to daylight hours, or could even prohibit the sale of alcoholic beverages in sidewalk cafes altogether. If alcoholic beverages are allowed, some provision should be made to extend the liquor and beer permits to apply to the sidewalk cafe. Sidewalk cafes would be those outdoor extensions of an adjacent business onto the public right-of-way. This is entirely different from a beer garden, which is an extension of an adjacent business only onto private property. Therefore, these should be approached entirely separately, with provisions in the sidewalk cafe statute which would indicate how regulations regarding alcoholic beverages would apply. The responsibility for drafting an ordinagkce to permit the use of sidewalk cafes has been assigned to Andrea Hauer, Development Coordinator. I do not anticipate that she will complete a draft before November 15, 1983. BEER GARDENS I have summarized my own comments along with those received from other departments into the following points which should apply to any beer garden. I. It must be on private property and should probably be restricted to the premises of the sponsoring business. In no instance would a beer garden be allowed on the public right-of-way. 2. Beer gardens shall not be in front of a business establishment. Location shall not represent a safety hazard for patron or public. 3. All beer gardens should be required to satisfy the requirements of the State of Iowa (appropriate license, diagram included, proper insurance, etc.). 4. There should be some specification of the type of structure adequate to separate a beer garden from adjacent property and/or the public right-of- way. A reasonably effective barrier should be required. 2 5. Means and type of access and/or egress from the property shall be specified. 6. Beer gardens shall be restricted to certain zones and/or a specified distance from residential or other incompatible uses. It might be advisable as well to specify a minimum distance from an adjacent beer garden. 7. A provision shall be included to require compliance with all appropriate building/housing/fire codes applicable to this type of structure. 8. We should determine if and when inspections of the premises will occur. In addition, it should be decided if inspection fees are warranted and if so, what these will be. It would seem feasible to include inspection of the beer garden area along wtih the normal inspection of the remainder of the premises to which beer and liquor permits are issued. 9. The authority shall clearly specify that problems determined by the City to be directly related to the existence of a beer garden could result in revocation of permission to operate the beer garden. The City should retain clear discretion in this area. Perhaps a determination of the existence of a "public nuisance" could be referenced. 10. The definition of a beer garden should include language which would make it clear that it is an outdoor area where beer or liquor is served, carried, or consumed. It should be clear that it is part of the licensed premises, and that the same regulations which apply to the remainder of the license premises also apply to the beer garden. 11. There should be a procedure which allows the City Council to approve beer gardens separately from the beer/ligkor license of the same establishment. This will allow denial or revocation of the beer garden authority without revoking the liquor license or beer permit of that establishment. The item for Council consideration could be part of the consent calendar if the criteria are specific enough that staff can judge objectively whether compliance with all requirements will exist. However, if the decision of Council is to be more subjective, then I would suggest that these items be separate on the agenda. 12. I would strongly suggest that you attempt to obtain existing ordinances or other criteria to review prior to drafting a proposal for the City Council. In addition, if any case law exists regarding regulation or control of beer garden activities, this should also be reviewed. Perhaps an inquiry to the Iowa Beer and Liquor Commission staff would help to identify such information. There are probably a number of other concerns which have not been expressed to me and which I have not thought of. However, I believe those concerns listed above should be incorporated, at a minimum, into any regulatory ordinance or criteria. Please let me know if I can be further assistance. I would be happy to review any draft and to offer my comments or discuss the draft with you. 57`1 City of Iowa City MEMORANDUM DATE: March 16, 1984 TO: Assistant City Manager 1 C� FROM: Robert W. Jansen, City Attorney4//\J�'�- W RE: Outdoor Service Areas ( Beer Gardens) Reference is made to your memorandum to the City Clerk dated September 20, 1983 wherein you list certain criteria which should be included in any proposed ordinance designed to regulate outdoor service areas. I am also attaching a memorandum from David Brown, Assistant City Attorney, dated June 24, 1983 to me summarizing the applicable state law with regard to licensing of outdoor service areas and the reference to the State Code provision that permits outdoor service areas. The City Clerk has also furnished me with a list of the establishments which are presently operating outdoor service areas as well as two establishments that are inquiring about possibly establishing beer gardens. I agree with the distinction that you have drawn in your memorandum of September 20th between sidewalk cafes which are to be considered as outdoor extensions of an adjacent business on to the public right-of-way and outdoor service areas which are merely extensions of the licensed premises on to private property. You will note that David Brown's memorandum points out that the State Beer and Liquor Control Department will not permit the establishment of an outdoor service area unless there is a letter from the local authority (City) approving the outdoor area. This, of course, is the leverage which the City has to regulate the establishment or location of outdoor service areas. In order to most effectively regulate these areas, I recommend that the City beer and liquor ordinance be amended to provide regulation. Regulation by the City would consist of requiring applicants_to meet certain criteria such as outlined in your memorandum prior to the issuance of a letter from the City approving the outdoor area and subsequent state licensing. The City Clerk and I have reviewed the criteria provided in your memorandum of September 20th for inclusion in a possible ordinance. Our comments concerning the points raised by you are as follows: 1. The area Must be located on private property and must not encroach on the public right-of-way. 551- �Alc 2. We agree that outdoor service areas should not be located in the front of the licensed premises and we recommend screening from public view. The screening could consist of fencing with a minimum of five (5) feet up to the maximum of six (6) feet permitted in the zoning ordinance. In addition, fire code exits need to be provided and the question is whether there should be an exit from the area itself or the exit.from the adjoining building. 3. Although we concur in the recommendation that these areas should not be located in front of the licensed premises, there are several businesses which.have inquired and wish to locate in the front or the side of the building, e.g. Time Out Restaurant and The Studio. Council will need to decide this question. 4. There should be established a minimum and maximum size and how many chairs, tables or benches will fit within that space. 5. With regard to access and egress, there should not be j access to the outdoor area itself other than through the building j j which adjoins it. This would at least prevent minors from If sneaking into the beer garden without having to walk through the f tavern itself. i 6. If we restrict outdoor service areas to a specified distance from residential or other uses we would probably lose at least half of the establishments that now have outdoor service areas. For example, even Bushnell's has an apartment above the restaurant and, of course, the hotel might present a similar problem. 7. We certainly agree that we should require compliance with all appropriate building/housing/fire codes applicable. 8. We would recommend yearly inspections at the same time that the City inspects the licensed establishment. We also recommend that no inspection fee be established since the City does not charge for the regular premise inspections anyway. 9. If an outdoor service area presents a noise or other problem, we recommend that the ordinance retain discretion by the City to request the State to withdraw the license. Another way to approach this problem would be to retain the power to revoke our approval letter on file with the State. 10. We agree with Item 10 of your memorandum. 11. The state law requires yearly beer and liquor license renewals and we recommend that outdoor service areas also receive yearly renewals since that is probably a state requirement anyway. We agree that approval should be separate from the beer and liquor license renewal in order to permit denial or revocation of the outdoor service area authority without revoking 57�1 - 3 - the liquor license or beer permit itself. You will also note that David Brown points out in his memorandum that those establishments currently operating outdoor service areas which are not licensed by the State apparently can dispense beer and not be in violation of Sec. '123.95 of the Iowa Code, although under the City Code it is illegal to consume beer in any public place. However, "public place" is not defined in the City Code. we would also need to cover this loophole in any proposed ordinance. Depending upon Council discussion and approval, we will prepare the appropriate ordinance and since spring is approaching action should be taken reasonably soon if any action is going to be taken at all. ]b Attachments cc: City Manager City Clerk Assistant City Attorney Brown 57T1 City of Iowa City MEMORANDUM Date: June 24, 1983 To: Robert Jansen, City Attorney From: David Brown, Assistant City Attorney Re: "Beer Gardens" Pursuant to 5 123.3(31), Code of Iowa, a licensed premises may include outdoor service areas since such premises may consist of "contiguous grounds." However, the City does have the authority to withhold approval of outdoor service areas pursuant to Rule 150 - 4.13(123) of the Iowa Administrative Code which provides as follows: 150-4.13(123) Outdoor service. Any licensee or permittee having an outdoor, contiguous, discernible area may serve the type of alcoholic liquor or beer permitted by the license or permit in the outdoor area. A licensee or permittee, prior to serving in the outdoor area, must file with this department: 1. A new diagram showing the discernible outdoor area. 2. A letter from the licensee or permittee telling what dates the outdoor area will be used. 3. A letter from local authority approving the outdoor area. (Emphasis added) 4. A letter from the insurance and bonding companies acknowledging that the outdoor area is covered by the dramshop insurance policy and the bond. This rule is intended to implement Sections 123.3(31) and 123.36, The Code. If the City does not approve a proposed outdoor service area, the State Beer and Liquor Control Department will not allow it. Those establishments in the City which are serving or allowing the consumption of alcoholic liquor in outdoor areas which are not approved and covered by a license/permit are in violation of 5123.95, Code of Iowa, which in pertinent part provides as follows: It is unlawful for any person to allow the dispensing or consumption of intoxicating liquor, except sacramental wines and beer, in any establishment unless such establishment is licensed under this chapter. Unfortunately, an apparent loophole exists here in that dispensing/consumption of beer is not covered by State law under these circumstances. However, pursuant to 824-51(a) of the City Code, it is illegal for any person to consume or drink any intoxicating liquor or beer in any public place. "Public place" is not defined in Chapter 24, City Code, but under Chapter 123, Code of Iowa, it is defined as "any place, building, or conveyance to which the public has or is permitted access." tp5/6 cc: Neal Berlin, City Manager Marian Karr, City Clerk NAME Bushnell 's Turtle 127 E. College Gabe's 330 E. Washington Howard Johnson's 1-80 & N. Dodge Magoois 206 N. Linn mm's 21 W. Benton Sheep's Head 209 N. Linn' List of Establishrents With Beer Gardens DIAGRAM On Diagram Not on Diagram Not on Diagram Not on Diagram On Diagram Not on Diagram List of Establishirents Inquiring re Possible Future Bees Garden NAME Time Out Restaurant 1220 Hwy. 6 W. The Speakeasy 630 Iowa Avenue The Studio j 114 Wright St. Septerber 8, 1983 June 30, 1984 June 16, 1984 Septeuber 22, 1983 May 18, 1984 March 19, 1984 EXPIRATION DATE September 16, 1983 May 15, 1984 City of Iowa City MEMORANDUM DATE: February 17, 1984 TO: City Council FROM: Robert W. Jansen, City Attorney RE: Council Powers -- Beer Permits/Liquor Licenses The purpose of the memorandum is to outline your powers in connection with the approval, suspension or revocation of beer permits and liquor licenses. To a large extent the Iowa Code governs these matters with certain powers granted to cities. City powers deal mainly with the ap- proval and issuance of permits and licenses and in some cases suspension or revocation of same. The right to vend beer is conferred by a permit; the right to vend liquor is conferred by a license. ISSUANCE City Code Sections 5-25, 26, 27, 29, and 34 prescribed the procedures to be followed by applicants for permits and licenses. These are as follows: (1) It is the responsibility of the applicant to obtain an application for the appropriate license from the city clerk at least 21 days before the date on which the applicant wants the city council to consider the ap- plication. (City Code Section 5-25). This section also provides that the council will normally consider such applications only at regularly scheduled formal meetings. The application form.must also be submitted to the police chief, fire chief, county sheriff, county attorney, county health inspector and the city building inspector. Each of thse officials is required to "make an investigation, sign the form, and recommend approval or denial of the applica- tion". The applicant must then file the completed appli- cation with the city clerk at least seven d_a_yy__s� before the date on which the applicant wants the couni�to consider the application. From time to time situations have arisen where appli- cations for renewal are brought in for council consideration when the application has not been on file with the clerk at least seven days before council action. The council has somewhat reluctantly agreed to place these applications on the agenda. We made a search of the council minutes for the past two years to determine whether or not there was a formal S%s City Council Re: Council Powers --Beer Permits/Liquor Licenses February 17, 1964 Page 2 council policy that these late applications would not be considered and would have to wait until the next council meeting. we have been unable to find any indication that there is such a policy, although some individual council members expressed in rather strong terms that they did not wish to consider later filed appliations. If the Council wishes to adhere to the requirements of the City Code, I would recommend that a policy resolution be adopted making this clear and followed by the Council. (2) Section 5-26 requires that the premises for which a beer permit or liquor control license is sought must con- form to all applicable laws, provisions of this Code and other ordinances, resolutions, and health and fire regula- tions. This, of course, means all applicable building, plumbing, electrical and fire codes. (3) Section 5-27 requires posting of financial re- sponsiblity by the applicant either by existence of a lia- bility insurance policy or posting bond. (4) .Code Section 5-29 states that action taken by the City Council must be endorsed on the application and thereafter the application, fee and bond shall be forwarded to the State Beer and Liquor Control Department for such further action as it provided by the Iowa Code. Iowa Code Section 123.32 then comes into play. The State Code provision requires that the city council shall either approve or dis- approve the issuance of the liquor license or beer permit and same shall then be forwarded to the Iowa Beer and Liquor Control Department. (5) This same Iowa Code provision states that should the city council disapprove the application for license or permit, the Director of the Department shall also disapprove the application. The applicant does then have appeal rights to the Liquor Control Department Hearing Board in case of disapproval and eventually to the district court for judicial review should the Hearing Board uphold the disapproval. SUSPENSION OR REVOCATION City Code Sections 5-35 and 36 are the provisions governing suspension and revocation. A liquor license or beer permit may be suspended for a period of up to one year or revoked for any violation of law including violations of the City Code, but only after notice to the application and a hearing before the City Council. In addition, the permit or license City Council Re: Council Powers --Beer Permits/Liquor Licenses February 17, 1984 Page 3 must be revoked where there has been a misrepresentation of any material fact in the application; violation of any of the provisions of the Iowa Beer and Liquor Control Act; any change in ownership or interest without prior reporting and approval by the City; the sale or transfer of the license or permit, refusal to pay or remit any taxes due the Department; and lastly a provision that does not appear in the State Code which requires revocation if the establishment is operated in such a manner as to constitute a nuisance. I believe that this last provision dealing with nuisance is probably illegal since the establishment and maintenance of a nuisance on the licensed premises is not a ground for revocation under the State Code. It is likely that the City could, however, suspend the license or permit for a nuisance violation, but could not revoke. City Code Section 5-36 provides for mandatory revocation where there have been convictions under the State Code where gambling, solicitation or immoral or disorderly conduct has occurred on the premises; liquor is kept on the premises not in the original container; and original containers are reused as recepticals for alcoholic liquor. In addition, if there has-been a conviction for sales to minors, the license or per- mit must be suspended for a period of 14 days upon the first conviction; 30 days upon a second conviction within two years of the first; 60 days upon a third conviction within a period of five years and upon a fourth conviction within a period of five years the license or permit shall be revoked. City Code Section 5-37 provides appeal rights where a license or permit has been suspended or revoked to the Dis- trict Court. However, the license or permit holder must first exercise his/her right of appeal to the State Hearing Board. STATE LAW Iowa Code Section 123.39 also provides that a permit or license may be suspended or revoked by the State Director for the six causes that also listed in our City Code. How- ever, this provision does contain one important qualification and that is that cities may not revoke permits or licenses for violations of city ordinances or regulations. Thus, a violation of the building, electrical, plumbing or other codes would not permit a revocation of the license. The foregoing is a brief overview of the City and State law concerning the issuance, suspension or revocation of permits and licenses and the powers of both the City and the State to J 7s— City Council Be; Council Powers --Beer Permits/Liquor Licenses February 17, 1984 Page 4 do so. I will be clad to answer aon ouec*inns that znv < ! U City of Iowa City MEMORANDUM Date: March 15, 1984 To: Robert Jansen, City Attorney From: David Brown, Assistant City Attorney�/ Re: Discrimination by Private Clubs This is a follow-up on my March 5, 1984 memo on this subject. As pointed out therein, state action in granting a liquor license or beer permit to a private club which restricts membership an the basis of sex, race, religion, or national origin is not involvement in discrimination. Accordingly, such private clubs may hold a liquor license or beer permit. However, they may not be granted the privilege of selling or dispensing alcoholic liquor or beer on Sunday, pursuant to 5123.49(4), Code of Iowa, as set forth below: Sec. 123.49. Miscellaneous prohibitions. 4. No privilege of selling alcoholic liquor or beer on Sunday as provided in Sections 123.36, subsection 6, and 123.134, subsection 5, shall be granted to a club or organization which places restrictions on admission or membership in the club or organization on the basis of sex, race, religion, or national origin. However, the privilege may be granted to a club or organization which places restrictions on membership on the basis of sex, if the club or organization has an auxiliary organization open to persons of the other sex. It may be advisable to determine if the private clubs in Iowa City which have been granted a Sunday sales permit are in compliance with the above provision. tp4/9 cc: Neal Berlin, City Manager Marian Karr, City Clerk City of Iowa City MEMORANDUM DATE: March 16, 1984 TO: City Council J FROM: Rosemary Vitosh, Director of Finance RE: Selection of C.P.A. Firm for Annual Audit After reviewing the matter with the City Manager and receiving his approval, I am proceeding to bid out the City's Annual Audits for the fiscal years ending June 30, 1984, and June 30, 1985. Several other Iowa cities have been bidding out their audit in recent years and have found that the competitiveness of the marketplace has paid off by lowering audit costs. The Request for Proposal will be sent out to prospective bidders on March 21, 1984, with proposals due back to the City on April 20, 1984. The Proposals which are received will be analyzed by the Finance Department. A recommendation for Council's approval of an audit firm will be submitted to Council in early May. Items to be evaluated in arriving at a recommendation will include the firm's technical experience, the audit team's experience, size and structure, and the cost. .577 11 ■ City of Iowa Cit, MEMORANDUM Date: January 6, 1984 To: City Manager and City Council From: Dennis E. Showalter - Re: Forestry Plan In April 1983, a qion was raised about the number and condition of trees which were contracteduestto be removed from city streets. In response, the City Council asked for a Tree Plan for Iowa City which would establish criteria for tree removal, trimming and planting. When the plan was forwarded to the Council and discussed, the Council felt that the plan was too rigid and binding and should be altered. The revised attached plan results from that discussion and includes a maintenance section. It is desirable for the City to have a Forestry Plan to spell out policy and set goals. The adoption of this plan will help.ensure uniform administration of city trees over a long period of time. The item will be scheduled for informal discussion. bj5/5 —57f II W FORESTRY PLAN - IOWA CITY, IOWA I. Removal II. Trimming III. Planting (New) IV. Maintenance (New) I. Removals. December 23, 1983 Trees will not be removed unless absolutely necessary. Every care and precaution will be exercised to preserve existing valuable trees. Trees will be removed when the following conditions are present: A. The tree is 50% or more dead. B. The tree is weak structurally and dangerous to people or property. C. The Forester will declare these trees to be in "imminent peril". At the present level total removal of street trees probably will not exceed 30 per year. A consistent average should hold at 20. These estimates include both trees to be removed by contract and by City staff. II. Tree Trimming. Criteria for determining priorities. A. Trim younger, healthy trees first. B. Trim other healthy middle-aged and specimen trees of a desirable species which are favorably located, so that they have an excellent chance of achieving maturity. C. All other trees which are obviously deteriorating and dying should not have trimming money spent on them. Exceptions may be made for a dangerous limb, etc. III. Planting Goal. A. One -hundred trees will be planted per year on City street right- of-way or private property, as provided below, and will not include City Park or other City property. Any planting performed on these areas will be in addition to street tree plantings, and will be budgeted for by the respective division or department head. Approximate cost estimates: FY85 - 100 trees @ $100 $10,000.00 (includes inflation estimate) Approximate labor hours - 2 laborers @ 100 hrs. @ $4.00/hr. 400.00 1 tractor operator @ 50 hrs. @ $10/hr. 500.00 Total $10,900.00 57f r` FORESTRY PLAN - December 23, 1983 Page two B. First priority will be given to replacing all trees removed by previous years' removal contracts, conditioned on the trees meeting the following criteria. 1. The parking area must be 10 feet minimum from inside curb to inside sidewalk. 2. The replacement will not cause undue competition with other adjacent trees; i.e., too close. 3. The replacement position must not create any major problems with utilities, sight or traffic problems. 4. The adjacent homeowner wishes to have the tree replaced and agrees to water the tree for the first two growing seasons. C. If 1, 2, or 3 of the above criteria cannot be met and the homeowner still wishes to have the tree replaced, the City will replace the tree on the homeowner'sprivate property subject to criteria being met for that purpose; i.e., location, species, maintenance. D. In 1, 2, and 3 above, approximately 40% of the trees will not meet the criteria to allow replacement. This will leave an average of 60 trees per year to be incorporated into the uniform planting described below. E. The uniform planting will follow a logical progression through the City. These plantings will usually occur in newer sections of the City, but may in some cases overlap with replacement of trees at contract removal sites previously mentioned. i Currently there are three major areas which can be categorized as having low tree densities. The areas are bordered by the follow- ing roads: (1) east of Morman Trek, south of Melrose to Emerald Street, south of Benton and west of Weber Street; (2) south of Highway 6, east of Keokuk to Lakeside Drive; and (3) east of First Avenue, north of Highway 6, south of Rochester Avenue. Granted there are areas within these designated areas that have perfectly acceptable tree densities, however, for the ease of explanation, these general boundaries have been used. There are areas located between the Central Business District and these outlying areas which will require some plantings, however, they can be included in removal transplanting as they are not major in size. F. The area south of Highway 6, east of Keokuk to Lakeside Drive, will be the first area to be planted and will be done in the spring of 1984. This will be the first large scale area where we will purchase and plant the trees on private property, with the understanding that the homeowner will maintain the tree at their expense. We will also test this procedure with some of the homeowners who had trees removed from the parking during the summer of 1983 removal contract. X700 FORESTRY PLAN - December 23, 1983 Page three G. This planting plan will be projected over a five-year period during which time it can easily be modified to accomodate more trees per year, or the same amount of trees over a longer period of time. IV. Maintenance. One year ago, the Forester completed the street tree inventory, which shows that we have 8,500 street trees to maintain. This figure does not include public trees in City parks, alleys, and highway right-of-way. To maintain the present tree resource in an acceptable condition and provide adequate care for newly planted trees, the following personnel will be needed in addition to the Forester/Horticulturist. They are included in the proposed FY85 budget. 1 Maintenance Worker II $13,457.00 1 Temporary - 9 months @ 40 hrs./wk. @ $4.50/hr. 7,020.00 2 Temporaries - 16 weeks ea. @ $4.00/hr. 5,120.00 Total 25,597.00 Additional equipment will also be needed. The proposed FY85 budget includes $6,000 for the transfer of a two -ton flatbed truck from the airport to Forestry. When the Forester's pickup is replaced, a quarter -ton pickup (approximately $8,000) should be purchased. A high -lift boom attachment, which will reach 36' above the ground (approximately $12,000) should be purchased for the pickup. This will greatly increase our ability to trim trees, and reduce contracting amounts for same. $7cf City of Iowa City MEMORANDUM DATE: March 14, 1984 TO: City Council FROM: Marian K. Karr, City Clerk RE: Public Hearing on Human Rights Ordinance Changes At Council request I am forwarding my notes of the public hearing considering certain amendments to the Human Rights Ordinance held March 12, 1984. These notes were for internal office use to help locate transactions on tape and were not intended as a summary of individual speakers remarks. s7'�' I I i I I I i I i I i i 71sp did. P/ CO. KA&rUA Urex 136AAA loh 72� �C 4bA, 4 ly G-n 11 Ao,64i"4h P(t. (5aA" ✓ Om 7AAg"d em r0 6al S" C'm � &dt ✓ Pro dI.15 Aulap -AICI&Y ✓ co.. i..; 3 1�140 SdA90- V Pea 14AA UJ&4A. ✓ Con Tw� x' V-lao ✓ Can 29/Tr. J -pro Coll 4ro ✓ I?r CW, 579 �W� i N /ldie+o azGLiz�c c^=Go ✓1� o bio G24xt'i�c�s�. -&,PAC'- a L lew i y I �►eeelB��Q aw — 9�/ �-����a�'� ! i c r u .XMA�,a 1�a.d�ew►t.e`�' �..��C° �"-v czr�a��� ate• ��� d" Lizu�P.e�). ��.2 .die-� • n a � I 579 L egi t. aJ so,e/ 579 9 i%12��G /O..ctoitfaJ , � rnia/uGC Qc�t f ✓. c. .� �9�a c� /0 �i041-) A"?,) dA�� . h) a.L- 0 J AC `. G�x/ L'Ctaeo �ratJ eL'cu�i.c.P.c+Q 4 7-4 i in fa im�ei�.,� � 3• Ou.Qa�a.,.� awe., � tk4� laid..�u�lti I J: 74 f ia.�'r e4Pr J . � �lL�i Caix� •{' ..uxJ G7���tia.d.�i-v c �vyr> 6�hoz ago/ Cewt~, 6&) � d am. r���,y'/ll�y �dx�t�C ar✓ �iaeo>� ri���a•=��. % I a c t3 �i�/ �vz, ao-N.a�� � �r�wx.e� ..ca -dial' �'�� .�-��•�at ij� why �• .�� � � �J � .�.�. �az� lv/ /�+�li=Q*�q% Gc�aC�Pi i���• ���,�'� CeG�r��• iAx i J 'e-A���•P�t�O�� Z+�li�.r�x� �1����' /('off ��� I dia #eye -14 _AL�� n-"14). ca" -O tiJ u>/ a eg ,9 ,� a� r &/ /�*. e4.pr . ,fie oe 6A t� -eo6- CGl;',Iwr 4e�/.e /LG�dz� �6G`ect'a�cu t; atei"'Zi //41�'C4lt�G/i /� 14 c' r ,�,Kc'�//fZO? �.fs.>�• GC�' �l/JG� ����fC`v/�L� �/�2G� �-dJ�£,f�1d712c-mei I qv ��L�L.�cLc-r�r� Gf4Y.y,• u,'JG�/ � /X.dL� lzirhe,)ltc�t�l�t.J Q2�Fii=lcz %eh, a4coe4r C/- �c� 'kmea-) �� y ,�llLGf /�ir� ��/ �t 7%Zc n/CcQ iz�ex atce� fd�P� C,c�c Ale I .7Jic.� o2J .d�tia-->� .t2�r� � ,�..��� e�- �2•d���g apt, �'�e� �✓ ' K4�� a� S79 ♦ / RECEIVED H,'R 1 5 1984 iowa d convention&visitorsbureau logeasi•b ington P.O. bOX2358 icwacN iowa 52244 Awlik 319.337.595.37 Dear Iowa City and Coralville City Councils: You are rordially invited to a Rrecial reception sponsored by the Convention 6 visitors Bureau. The event will be: Thursday, March 29, 1994 5 pm -7 pm The Abbey Retreat (The motel directly east of the Abbey) We hope you will take time to stop by and meet our Board of Directors and see what activities and events the bureau has been working on. Best wishes and we will look forward to seeing you March 29th, Yours truly, Renee Jedlicka r• WE March 13, 1984 RECCEVED :;=.:, ± 5 1984 Heritage Communications, Inc. 2195 Ingersoll Avenue Da Moine, Iowa 50312 515.245.7585 Mr. W. 0. "Bill" Terry, Chairperson Broadband Telecommunications Commission City of Iowa City Iowa City, IA 52240 Dear Mr. Terry: As General Counsel for Heritage Communications, Inc., the parent company of Heritage Cablevision, Inc., I am charged with responsibility for concluding the purchase by Heritage of the group of Iowa systems owned by American Television and Communications Corporation, including the Iowa City system. Our present plan is to close this acquisition sometime during the period from April 1, to April 15, 1984. It is my understanding in visiting with others at Heritage that the Iowa City City Council has submitted the request for transfer of the franchise*to the Commission for review before they act on it. It is important for me to know how long you think the Commission's review process will take so that we might be able to do a better job of planning the change of ownership. I feel sure that you can appreciate the need to move the transfer process along as expeditiously as practical. Hence, our more than timely response to your request for information. I would very much like to receive a proposed schedule of events from you with a projected date for approving the transfer. —52F/ Mr. W. 0. Terry March 13, 1984 Page Two Please let me hear from you if you need further information. Sincerely, HERIT�AG"E� COrICATIONS, INC. Wayne Kern General Counsel WK/jh cc: Neal Berlin, City Manager Robert Jansen, City Attorney David Brown, Assistant City Attorney Joe Collins, President, ATC 58) PRIORITIES FOR AMERICA'S CITIES - 1984 I. Insuring Economic Recovery 1. To insure continued economic recovery and city ability to 2. finance governmental activities at reasonable interest rates, 3. NLC recommends enactment of a substantial and balanced deficit 4. reduction package in 1984, through 5. (1) tax increases (such as delay in indexing, a temporary 6. income tax surcharge or energy tax, and repeal and/or 7. modification of various tax expenditures); 8. (2) significant reductions in growth of defense spending 9. (to no more than five percent in real growth 10. annually);and 11. (3) restraints on growth of non-meane-tested entitlements 12. (by changing indexing mechanisms to lower of CPI or 13. wage index, or providing cost -of -living adjustments 14. below the full increase in the CPI). 15. NLC opposes, in any deficit reduction package, further funding i 16. reductions in such means -tested programs as medicaid, AFDC, 17. SSI, low-income fuel aid, and housing and major discretionary 18. programs that benefit people who live in cities. These 19. programs have been held below inflation-adjusted levels during 20. the past three years to help finance liW tax cute and defense 21. expenditures. 22. NLC reaffirms its opposition to a constitutional amendment to 23. mandate a balanced Federal budget and opposes a constitutional 24. amendment to provide for a line item veto of spending bills. 25. The first is unworkable; the second would shift too much power 26. from Congress to the President. �02" 27. II. FY 1985 Budget 28. (1) Tax Priorities 29. NLC opposes efforts to end city authority to issue mortgage 30. revenue bonds; to restrain use of industrial development bonds 31. through state caps; and to sharply restrict tax benefits for 32. traditional city leasing practices. We recommend extending 33. issuing authority for mortgage revenue bonds; restricting use 34. of private purpose industrial development bonds to those in 35. distressed areas and areas targeted by local officials for 36. industrial use; and exempting from new leasing rules projects 37. involving new or substantially -rehabilitated property, 38. equipment, and service contracts. 39. (2) Spending Priorities 40. NLC supports Administration requests for full funding of 41. General Revenue Sharing, Community Development Block Grant, 42. Urban Development Action Grant, employment training, and 43. wastewater treatment plants and increases in "superfund", 44. highways, and airport grants. We oppose cuts in 45. (a) housing ($3.6 billion from FY 84 levels due to 46. expanded use of untested housing vouchers), 47. (b) Economic Development Administration ($218 million 48. from FY 84 level, due to proposed termination of 49. program), 50. (c) summer youth ($100 million from FY 84 level), and 51. (d) mass transit operating assistance ($329 million 52. from FY 84 level). 53. NLC further opposes proposed cuts of $2.1 billion below cur - 54. rent service levels in medicaid, food stamps, and AFDC. 55. III. Legislative Priorities 56. NLC supports enactment of 57. (1) cable legislation that preserves city authority to 58. regulate subscriber rates for basic services; to 59. require adequate public, educational, governmental 60. and leased access channels; to ensure a competi- 61. tive renewal process; to establish franchise fees; 62. to own and operate cable systems; and to enforce 63. existing franchise commitments; 64. (2) antitrust liability legislation that exempts cities 65. from liability under federal antitrust laws on 66. same basis as states under Parker V. Brown and 67. subsequent court decisions; 68. (3) fair housing enforcement legislation that 69. strengthens administrative enforcement of 70. antidiscrimination laws under the Fair Housing Act 71. of 1968; 72. (4) comprehensive infrastructure legislation that 73. includes a taxable bond option for essential 74. infrastructure projects; supplemental grants for 75. essential public facilities for cities suffering 76. from fiscal stress; annual evaluation of existing 77. federal infrastructure programs to improve 78. effectiveness; and an annual federal capital 79. investment budget; 80. (5) urban enterprise zone legislation to demonstrate 81. the value of tax and regulatory relief in 82. rebuilding distressed areas, and 83. (6) environmental legislation that affirms the national 84.• commitment to reduce and control pollution (through 85. reauthorization of the clean air, clean water, and 86. resource conservation and recovery acts); and, 87. specifically, clean water legislation that assures 88, cities adequate resources to meet the clean-up 89. requirements by the Federal government on publicly - 90. owned treatment works. 100. IV. The President's Five -Year Domestic Plan 101. NLC strongly opposes the President's 5 -year budget 102. proposal for a "decade-long domestic real spending 103. freeze". If adopted, it would further shift costs to 104. states and localities and retreat from long-established 105. Federal responsibilities in numerous areae, including 106. those recognized by the President as part of the national 107. "safety net". Such a radical departure from current 108. policies should not be undertaken without full national 109. debate. 5Y02- City of Iowa City MEMORANDUM DATE: March 23, 1984 TO: City Council FROM: City Manager RE: Material in Friday's Packet Memoranda from the City Manager: a.' Waste Water Program Actions S8 b. Summary of Economic Development Ad Hoc Committee c. Travel Expenses FB S Material relating to sale of Hawkeye CableVision: a. Letter from City Attorney to Heritage Communications, Inc. 86 b. Memorandum from the Assistant City Manager 58 c. Memorandum from the Legal Staff 615 ly Memoranda from the Department of Planning and Program Development: a. Proposed Schedule for Review of the Sign Ordinance Revisions 679 9 b. Use of Maiden Lane right-of-way 5 0 c. Housing Survey - City Council Referral of March 13 5 �/ Memorandum from the Human Relations Director and the Finance Director 5 9� regarding Blue Cross/Blue Shield Utilization Review Report. Memorandum from the Finance Director regarding payment for radio ads.. 5 3 Legislative Bulletin No. 6, March 16, 1984. -� Articles: Who will foot the bill for sewage treatment? �9 S Locally -Initiated high-tech efforts most likely to succeed. S 9� On My Mind All about Accessibility S9 9 Calendar for April 1984 Ioiva City Parking Study - request for proposal 600 City of Iowa City MEMORANDUM DATE: March 23, 1984 TO: City Council FROM: City Manage��r.! RE: Waste Water Program Attached is a detailed proposal for the City's waste water program. While the Council discussion will be held on April 3, it is sent to you a week in advance so that you will have ample time to review the information and call me with questions if you wish. ,�3 City of Iowa City MEMORANDUM Date: March 23, 1984 To: City Council From: City Manager -,Ie. Re: Waste Nater Program In recent weeks City Council members have offered various suggestions concerning the waste water program. These comments have been summarized as Attachment 1. Based on that information, this memorandum presents a process for solicit- ing professional engineering advice, criteria for evaluating proposals, alternative selection processes, a list of issues to be considered and a time schedule. The intent is to advertise this work nationally. The City Council will receive copies of all proposals at the same time as the staff committee begins initial review. In addition, the Council will interview all finalists. It is recommended that the City Council adopt a procedure similar to that used when the City received proposals for cable TV. That po-licy provided that individual contacts with City Council members by bidders and associ- ates were discouraged and that proposals were to be presented to the entire Council. Use of this method will allow the City to maintain an orderly process, permit the Council to produce maximum benefit for its participation, ensure that all Council members receive the same informa- tion, and require all consulting firms to maintain a high professional standard. Under the proposed procedures, the appropriate time for consultants to contact the City Council will be after the Council receives recommendations from the staff. It is expected that the City may receive a very large number of proposals. To reduce the necessity for reviewing proposals from unqualified.appli- cants, it is recommended that a minimum standard be established. It is proposed that the City not consider proposals from firms unless the firm principals, in the last three years, have been primarily responsible for wastewater projects which involved new plant construction or extensive expansion of existing facilities, including trunk sewers, and construction cost in excess of $10,000,000. Alternative processes and the time schedule are detailed in Attachment 2. Alternative A provides for the selection of a firm and the preparation of a final report. Alternative B provides for a preliminary screening, the selection of three finalists who will prepare preliminary reports, the selection of a final firm and then the preparation of the final report. It is recommended that the Council adopt Alternative B, because it will provide for a much better understanding of the quality and comprehen- siveness of the firm's work before a final selection is made. .503 ■ 2 �l The time schedule provides for the completion of the report by March 1, or April 1, 1985, depending upon the alternative selected. At the informal Council session on April 3, the City Council should: 1. Consider policy on Council contact by consultants. 2. Determine whether minimum standards should be adopted for considera- tion of proposals. 3. Approve process and adopt Alternative A or B. 4. Adopt time schedule. 5. Determine if additional information is desired from proposers, other than items covered in Attachment 4. 6. Determine whether the consultant should consider other issues or include some or all of those listed in Attachment 5. The following materials are enclosed: 1. Summary of City Council comments. (Attachment 1) 2. Time Schedule and Selection Process. (Attachment 2) 3. Letter to prospective bidders. (Attachment 3) 4. Evaluation questionnaire. (Attachment 4) 5. Issues to be considered by consultant. (Attachment 5) bdw/sp �k3 ATTACHMENT 1 SUMMARY OF CITY COUNCIL COMMENTS 1. Explore other alternatives. 2. Consider privatization - discuss with a couple of firms; perhaps submit proposal. 3. Investigate renovation, improvement and expansion of existing plant and costs for various time intervals. I 4. Forget about Kimm study. 5. Have several firms be specific as to what can be done to upgrade existing plant and then have a firm submit proposal. 6. Seek a less expensive solution. 7. Seek competitive proposals from consultants. 8. Consider satellite treatment plant. 9. Would prefer that the City not have to pay additional consulting fees. 10. Consider alternative funding for project; i.e., special assessments, tap -in fees. 11. Consider other locations for new plant. 12. Consider alternative locations for interceptor sewers. 13. Investigate purchase of additional land around present site. 14. Consider other alternatives for project. 15. Do not consider a "quick fix" solution. 16. Explore difference in short- and long-term cost for rehabilitation of existing plant. 17. Investigate alternatives for reducing stormwater inflow in sewers. 18. Explore costs of removing footing drains and benefits. 19. Explore innovative funding sources. 20. Consider innovative pumping facilities to relieve surcharge conditions in the Rundell Street area. 21. All engineering proposals shall comply with Federal, State, profes- sional and other accepted design criteria. 22. Engineering proposals to be received by City Council at a meeting. 5f3 i ATTACHMENT 2 fft rviews TIME SCHEDULE AND SELECTION PROCESS 7. Staff makes recommendation to July 30 ALTERNATIVE ALTERNATIVE City Council A B --- 1. Approval of process by City Council April 3 April 3 2. Prep. of RFP, printing and mailing April 3-23 April 3-23 3. Pre-bid conference May 14-18 May 14-18 Staff negotiates contract 4. Receipt of Proposals June 11 June 11 5. Staff review of proposals June 11 -July 9 June 11 -July 9 15. firms (6 maximum) July 16-20 July 16-20 6. Sta in e 7. Staff makes recommendation to July 30 --' City Council 8. Staff selects 2 or 3 finalists --- July 30 9, City Council interviews 3 finalists Jul 30 -Aug 3 --- 10. Finalists prepare preliminary studies --- Jul 30 -Aug 31 11. City Council selects preferred firm Aug 3 --- 12. Staff negotiates contract Aug 3 -Aug 10 --- 13. City Council approves contract Aug 14 --- 14. Firm prepares proposal Aug 14 -Mar 1 --- 15. Staff reviews preliminary proposals, --- ___ interviews all finalists and makes --- -' Aug 31 -Sept 21 recommendation to City Council 16. City Council interviews 3 finalists - - Sept 24 -Oct 5 17. City Council selects preferred firm --- Oct 9 18. Staff negotiates contract - Oct 9 -Oct 19 19. City Council approves contract --- Oct 23 20. Firm prepares proposal --- Oct 23 -Apr 1 1 ATTACHMENT 3 Letter to Prospective Bidders March 22, 1984 Re: Request for Proposal - Waste Water Program Dear Sir/Madam: DRAFT You are invited to submit qualifications and a proposal for reviewing the status of Iowa City's waste water program and developing alternative construction proposals. The enclosed letter of July 30, 1982, (Attachment and memorandum of October 7, 1983 (Attachment _), review the status the project. Without Federal funding for the project, it does not appear the City could finance the estimated total facility cost of $58,000,000. In addition, the City wants to be assured that any construction project offers the most cost effective and environmentally sound alternative, both short and long-term, for achieving the goal of satisfactory waste water collection and treatment. Your task is to evaluate all existing facilities and previously prepared reports and plans. Based on this review you are to prepare a detailed report which recommends specific solutions for Iowa City's waste water problems. The City seeks alternatives to existing proposals, only when such proposals are less costly. Your report will include a detailed description of facilities, cost estimates, site requirements, sewer charges and financing methods. A draft report will be prepared for staff review to ensure the feasibility and comprehensiveness of your proposals. All firms are invited to review the documents and plans previously prepared by Veenstra & Kimm. In addition, Arthur Young and Company has prepared a privatization study of the Iowa City project. These materials may be obtained by contacting Charles Schmadeke, Director of Public Works (319) 356-5141. A questionnaire (Attachment ) is to be completely answered in response to this request for proposals. Responses to the questionnaire will be evaluated by the City and submission of a proposal constitutes authoriza- tion for the City to seek verification of all information. Issuance of this Request for Proposals does not commit Iowa City to award a contract, to pay any costs incurred in preparation of a proposal to this request, or to procure or contract for service or supplies. The City reserves the right to reject any and all proposals and to resolicit. 883 2 As an equal opportunity/affirmative action employer, the City prohibits discrimination on the basis of race, creed, color, sex, age, religion, sexual orientation, marital status, disability or national origin. Minority and Women's Business Enterprises will be afforded full considera- tion and are encouraged to respond. In order to answer any questions raised by firms intending to respond, an informational conference will be held at in the Iowa City Civic Center Con erence oom. 1 interested firms are encouraged to attend this meeting. All other questions, directed to the City either before or after the informational conference, must be submitted in writing. The City will respond in writing. All responses to the RFP must be received by the City Clerk, City of Iowa City, 410 East Washington, Iowa City, Iowa 52240, no later than 1984. ' i The selection process is provided (Attachment It is a policy of the City Council that it is inappropriate for any firm, or representative thereof, to contact any Council member prior to the submission of the final staff recommendation to the City Council. All information submitted in response to this Request for Proposals and any subsequent work performed for the City shall become the property of the City to be used by the City without restriction of any nature. I All recommendations must comply with all applicable Federal and State requirements and generally recognized professional standards. I This letter and its attachments will become a part of any subsequent j agreement. fI The City will consider proposals only from firms whose principals in the last three years have had primary responsibility for waste water construc- tion involving major trunk line construction and new plant construction or extensive plant expansion with contract costs exceeding $10,000,000. Sincerely yours, I Neal G. Berlin City Manager bdw/sp Attachments I i ATTACHMENT 4 DRAFT IOIIA CITY EVALUATION QUESTIONNAIRE WASTE WATER PROJECT In an effort to select the best qualified firm for this project, the City requests that you provide the following information in the same order presented herein. Responses to this questionnaire constitute authoriza- tion to the City to seek verification of all answers. Responses shall not exceed 25 pages. You may attach brochures and other similar information, provided that 30 copies of every item are included. Should you have any questions regarding the purpose or intent of this questionnaire, please contact Mr. Charles Schmadeke, Director of Public Works, at (319) 356-5141. 1. Name, qualifications, and relevant experience of the person who will be in charge of this project (include, as a minimum, the individual's name, professional discipline(s), license(s), in which states, length that the license(s) has been held, length of service with the firm, relevant experience, estimated percentage of his/her time that will be dedicated to this project, and office location). 2. Name, qualifications, and relevant experience of other professionals who will be assigned to TFe—project (include, as a minimum, the individuals' names, professional disciplines, licenses in which states, length that the licenses have been held, length of service with the firms, relevant experience, estimated percentage of his/her time that will be dedicated to this project, and office location). 3. If the submittal is by a team, list participating firms and outline specific areas of responsibility for each firm. 4. Has this team previously worked together? If yes, list the pro- ject(s), owner(s), location(s), brief description of project(s), and name and phone number of a responsible party familiar with the performance of the team. If only some members of the Team have previously worked together, provide the above requested information, specifying the exact relationship. 5. List completed construction projects that the team members have designed within the previous three years, with approximate construc- tion costs and the name and phone number of a responsible party familiar with the team members' participation. 6. List completed waste water construction projects that the team members have designed within the previous five years, with construction costs and the name and phone number of a city official familiar with the project and the team members' participation. 7. Describe the team's design approach for the Iowa City project and the responsibility of each key team member applicable to this project. 8. List team members who are a minority business enterprise or a female business enterprise. S�3 9. List completed waste water or other municipal projects involving privatization that the team members developed within the previous five years, with construction costs and the name and phone number of a city official familiar with the project and the team members' participati- on. 10. List and describe completed waste water or other municipal projects involving innovative processes, construction techniques, funding or financing methods with construction costs and the name and phone number of a city official familiar with the project and the team members' participation. 11. Provide work schedule with a specific timetable from the date you are authorized to proceed through the time the selected alternative is approved by the EPA and the State of Iowa. 12. List the name, address, and phone number of a person on the team who the City may contact regarding this proposal. 13. Describe the corporate structure of the firm. List all persons/enti- ties controlling 10% or more of the company's stock. 14. Complete the following and include as part of your proposal: I understand that thirty (30) copies of the responses to this ques- tionnaire and also thirty (30) copies of all relevant information submitted in response to this RFP must be filed with the City Clerk, City of Iowa City, 410 E. Washington Street, Iowa City, Iowa, 52240, no later than 2:00 P.M., 1984. I further understand that t e responses and other to orma il; on will be used to evaluate the qualifications of the team members, and that proposals received after the time and date specified may not be accepted. Signature Title Name of Firm SIF3 ■ i Attachment 5 o. Issues to be Considered by Consultant a. Existing Site b. New Site Alternatives c. Alternatives for inflow d. Alternatives for trunks e. Alternatives for storm water f. Review of previous reports g. Privatization IOWA CITY, IOWA SUMMARY OF ALJERWAIIVES WASIIWAIIR COLLECTION AIIO IRCATHIIII COSI_ ESI 1MATC AOVALII /!G[S Immediate SIC interceptor Segaent $ 4,670,000 Relieves SI. Side and Rundell Street Pumping Station 1.7BU,000 Slormwater Holding Pond 920,000 Reasonable Cost Force Main to Plant 1,750,000 Repair Existing Plant 5511,000 flay reduce bypassing Land 7UOs000 Ilse f9,5UO,000 Future See Table A a� IDED requirements; combines with Al ternalive 6. I Future construction would include Rehabilitation ISSUO,OD01. University heights 11600,000), i Falrmeadows Branch (1750,000), SE Trunk Relief a` ($1,100,0001 and Outfall Relief ($975.0001• Excludes or defers downstream end of SE ALTERNATIVE _ _-^I ACTION 2 SE Treatment Plant —FulTd7pperl�h of SE Interceptor; defer Immediate Eeptor Segment t O,fiJU,000 Sifnerc SE Pum Ing Station —bulla UpVci pua-Ch of 51. Interceptor; defer r$ 7 Downstream Reach Falneadovs Branch, SE Trunk Relief and Build a tertiary treatment plant HE of Repair Existing Plant Downstream Reach 700,000 Lend 128'960;000 effluent to Snyder Creek Build Stormdeter Hal -lin I Pond and Pumping Repair Existing Plant Use 123,000,0110 Station LIE of Bypass and Scott Boulevard; Future poop wet weather overflow to existing Future sewer construction would be the same as plant via force main In Highway 6 Bypass for Alternative 1 7 New Plant Site Pumpinq Station Repair Existing Plant IOWA CITY, IOWA SUMMARY OF ALJERWAIIVES WASIIWAIIR COLLECTION AIIO IRCATHIIII COSI_ ESI 1MATC AOVALII /!G[S Immediate SIC interceptor Segaent $ 4,670,000 Relieves SI. Side and Rundell Street Pumping Station 1.7BU,000 Slormwater Holding Pond 920,000 Reasonable Cost Force Main to Plant 1,750,000 Repair Existing Plant 5511,000 flay reduce bypassing Land 7UOs000 Ilse f9,5UO,000 Relieves SE Side and Rundell Street Relieves emisting plant; provides additional treatment capacity Relieves SE Side and Rundell Street May reduce bypassing provides outlet to.- west side Headworks can be used with new plant Provides for SE development w� L OISnDVANIPG(S i Doesn't provide additional treatment capacity Doesn't provide for growth to south and southwest Cost -benefit ratio Infrequent use I� Investment lost if downstream plant Is built Doesn't provide for growth to south and southwest Higher cost Doesn't provide additional treabmeot capacity I 1 Future See Table A lleididditiondl treatment capacity to meet EPA B IDED requirements; combines with Al ternalive 6. Future construction would include Rehabilitation ISSUO,OD01. University heights 11600,000), i Falrmeadows Branch (1750,000), SE Trunk Relief ($1,100,0001 and Outfall Relief ($975.0001• Excludes or defers downstream end of SE Interceptor, Outfall Sewer and Downstream Plant 2 SE Treatment Plant —FulTd7pperl�h of SE Interceptor; defer Immediate Eeptor Segment t O,fiJU,000 Sifnerc Falmeadows Branch, SE Relief and New Advanced Plant 16.000.000 Downstream Reach Outfall Sewer 550,000 Stormwater Holding Pond 920,000 Build a tertiary treatment plant HE of Repair Existing Plant Bypass and Scott Boulevard; discharge 700,000 Lend 128'960;000 effluent to Snyder Creek Repair Existing Plant Use 123,000,0110 Future Ray—need a portion of Al ternative 6 Future sewer construction would be the same as for Alternative 1 7 New Plant Site Pumpinq Station [mediate -We 'NITd'95;FiIream ReacF_jrnnOpper Reach SE ceptor Segment $10,010,000 of SE Interceptor; defer Falmeadows Headwerks 2,900,000 Storwater Holding Pond 920,000 Branch and SE Trunk Relief Force Hain to Plant 900,000 Oulld Stormwater Holding Pond and Repair Existing Plant 550,000 Ileadworkf Building [Pumping Station) Land 700,000 U.SUE1,000 at Mev Plant Slte; pumpwet weather overflow to ed sting plant via force main In Sand Road and Gilbert Street Use fIS,fi00,OW Repair Existing Plant Future See Table 2 tiny need a portion of Alternative 6. Pumping Station and Holding Pond can be made a part of Downstream Plant. Future sewer construction would Include those In Allerna tive 1 plus the Outfall Sewer 110,000,000) If downstream site I Is used Relieves SE Side and Rundell Street Relieves emisting plant; provides additional treatment capacity Relieves SE Side and Rundell Street May reduce bypassing provides outlet to.- west side Headworks can be used with new plant Provides for SE development w� L OISnDVANIPG(S i Doesn't provide additional treatment capacity Doesn't provide for growth to south and southwest Cost -benefit ratio Infrequent use I� Investment lost if downstream plant Is built Doesn't provide for growth to south and southwest Higher cost Doesn't provide additional treabmeot capacity I 1 yr ALTERNATIVE ACTION A Pine Street Puul_ng Station —5uf13`�ping �Fu[iun near e, sting Pine Street Pumping Station; connect SE Trunk and Lower Muscatine Road Trunk to Pumping Station; dewater upper end of Rundell Street sewer Build force main south In Sycamore to Nighwzy 6 Bypass and west to existing plane Repair Existing Plant See Table 0 5 Rented le oon treatment at New Plant Site u wns[ream eac an Aper eQ acF of SE Interceptor; defer Falneadows Branch and SE Trunk Relief Bulls Meadworks Building and 7 cells of Aerated Lagoon at New Plant Site; size lagoons to treat flows from SE Side Build Outfall Sewer to River Repair Existing Plant soand and U rade EAifuln Pg lant pouble Edna c cepac if Replace existing equfpaent Add treatment units Fill In lagoons See Tables 7 and 4 i i• r COST ESIIMATE ADVANTAGES DISADVANTAGES Immediate onnec lfng Sewers s 20S.OB0 Relieves SE Side and Rundell Street Doesn't ote lly provide additional trvetnent Pumping Station 2,170,000 Force Main and Gravity Sewer 1,000,000 Ha provision far growth Repair Existing Plant 550,000 Land25 s000 r.4..3 -7-, 71d,060 Nill flood existing plant Ilse $4,700,000 Ito roam for holding pond; must punp flow as received Infrequent use Future Tlecd Wditional treatment capacity to meet EPA and IDEO requirewents. Combines with Alternative 6. Future sewer construction would exclude or defer the SE Interceptor 1112.080,0001 and Outfall Sewer. Would Include Rehabllftatlon, University Heights and Outfall Relief Immediate W-FiEerceptor Segment 510,070,000 Relieves SE Side and Rundell Street Uses entire plant site Headworks 2,900,000 Aerated Lagoons 8,000,000 Relieves existing plant; provides Very expensive to redevelop site when Outfall Sewer 1,020,000 additional treatment capacity conventional plant It built Repair Existing Plant 55U,000 Land 700 m000 Provides for SE development Odor passibility ' S22;BOD,DOD Use 527,000,000 May reduce bypassing Cost Ileadworks can be used for new plant Futuee TF(s alternative was not reconnended by Subcommittee Immediate Expo -and Upgrade Plant 119,000,000 steeps treatment at one site Ilse 119,000,000 Future Th -1i .nnsl he canbined with Al ternative I or 0 Future sewer construction Includes sewers listed under Alternative 1 or e Limited space Location Obsolescence Almost 50 years old - warn oat Limits develaµnent Doesn't relieve SE Side and Rundell Street without consllerable sewer construction `i ALTERNATIVE ACTION COST ESTIKATE lhrou h_ Plant Imrsedlate ?I, —9utl streams Reach and upper Retch V Rerceptor Segment of SE Interceptor; defer Fairmtsdows New Plant and Readworks Branch and SE trunk Relief Plant Outfall to River Repair Existing Plant Build Stormwater [folding Pond and Land "F .through* secondary treatment plant IexPandablel at New Plant Site Use 523,000,000 Build Outfall Sewer to Iowa River t ) Build Sludge Pumpfng Facility and Farce , V Naln to Existing Plant Repair Existing Plant i 'L 1� i ADVANTAGES DISADVANTAGES $10,030,000 Relieves SE Side and Rundell Street Cost 11,400,000 1,020,000 Relieves existing plant; provides SSO,000 additional treatment capacity 300,000 VT700,D60 Provides for SE development Reduces bypassing Plant I$ expandable Future {pRi See table 1 Future need plant expansion and Outfall Sewer Plan would Include future construction of all sewers previously mentioned City of Iowa Cit's MEMORANDUM Date: March 8, 1984 To: City Council From: Neal Berlin, City Manager/ Re: Summary of Economic Development Ad Hoc Committee Actions The Economic Development Ad Hoc Committee has been meeting since September 1983 to explore methods for directing economic development efforts. The Committee decided the best method to focus economic development efforts was to create a formal, incorporated development organization with bylaws. Articles of Incorporation and Bylaws have been drafted and are attached. This organization would represent local public and private interests and hire staff to carry out specific projects. The governing board for the organization would be composed of the Mayor of Iowa City, the City Manager of Iowa City, five persons named by the Chamber of Commerce, and two persons named by the Board of Directors of the University of Iowa Research Foundation. Funding for this organization is to be provided by local private businesses and individuals, the City of Iowa City, and possibly the University of Iowa through a separate agency such as the Research Foundation, and on an in-kind basis. The major areas of concern raised by the Committee's discussion were whether: (1) sufficient funds could be raised for such an organization; (2) an economic development corporation should promote Iowa City only or the greater Iowa City area; and (3) this organization should develop future industrial and office land parks or if that's more appropriately performed by a separate entity. bdw/sp 5W 12/20/1983 ARTICLES OF INCORPORATION OF IOWA CITY DEVELOPMENT CORPORATION ` TO THE SECRETARY OF STATE OF THE STATE OF IOWA: I, the undersigned, acting as incorporator of a Corporation under the Iowa Nonprofit Corporation Act, Chapter 504A of the Laws of Iowa, adopt the following Articles of Incorporation for such Corporation: y ARTICLE I. CORPORATE NAME AND DURATION 1. The name of the Corporation is Iowa City Development Corporation. 2. The corporate existence of the Corporation shall begin on the date the certificate of incorporation is issued by the Secretary of State of the State of Iowa and shall continue perpetually unless dissolved by the appropriate actions of the Directors and sole Member. ARTICLE II. PURPOSES 1. The Corporation shall be operated exclusively to promote, stimulate, develop and advance the economic iprosperity and welfare of 'the Iowa City, Iowa metropolitan and adjacent geographic area; to encourage and assist the location of new businesses, professions and industries in such area; to rehabilitate and assist existing businesses, professions and industries in such area; to stimulate and assist in the expansion of any kind of business, professional and industrial activity which would tend to promote economic development and maintain economic stability in such area; to provide maximum opportunities for employment, encourage thrift, and improve the standard of living of the residents of such area; and to cooperate and act in conjunction with other organizations, public or private, in the promotion and advancement of business, professional, industrial, commercial, agricultural and recreational development in such area. .J0 - 12/20/1983 2. Notwithstanding any provision of these Articles of Incorporation, the Corporation shall not carry on any activities not permitted to be carried on by a corporation exempt from federal income tax under Section 501(c) of the Internal Revenue Code of 1954, as amended (or for the corresponding provision of any future United States Ihternal Revenue Law). ARTICLE III. REGISTERED OFFICE AND AGENT I. The registerr_d office of the Corporation shall be at , Iowa City, Johnson County, Iowa 52240. ---'_._ 2. The name of the registered ayr.nt of the Corporation at such address shall be s ARTICLE IV. INCORPORATOR The name and address of each incorporator is: Name Address ARTICLE V. DIRECTORS The prthe operty, 1 be be under y n thedire tion of od affairs f Board of Directors composed of nine individuals. One of such Directors shall be the Mayor of Iowa City, Iowa, one shall be the City Manager of Iowa City, Iowa, two of such Directors shall be named by the Board of Directors of the University of Iowa Research Foundation and five of such Directors shall be named by the Board of Directors of the Iowa City Chamber of Commerce persons from businesses, professions or industries located in the Iowa City, Iowa metropolitan and adjacent area. -2- 12/20/1983 2. The number of Directors constituting the initial Board of Directors of the Corporation is nine, and the names and addresses of the persons who are to serve as the initial Directors are: Name Address k r LZR 3. The Directors shall be elected by the Board of Directors as provided in the Bylaws. AR,rICi,E VI. DISTRIBUTION OF ASSETS No part of the assets or the net earnings of the Corporation shall be distributable to or inure to the — benefit of its Directors, individuals, or officers (provided, however, that reasonable compensation for services rendered shall not be deemed a distribution of assets), other than to one or more organizations which are exempt from federal income tax under Section 501(c) of the Internal Revenue Code of 1954, as amended (or the corresponding provision of any future United States Internal Revenue Law), and other than in furtherance of the purposes of the Corporation. ARTICLE VII. DISSOLUTION Upon dissolution or liquidation of this Corporation, all assets available for distribution shall be transferred to one or more organizations which are exempt from federal income tax under Section 501(c) of the Internal Revenue -3- M"m 12/20/1983 Code, as amended (or the corresponding provision of any future United States Internal Revenue Law) to be designated by the Board of Directors. ARTICLE VIII. A14ENDMENT i The Articles of Incorporation of the Corporation may be amended by the affirmative vote of two-thirds of the Directors. ARTICLE IX. PROPAGANDA No substantial part of the activities of the Corporation shall consist of carrying on propaganda or otherwise attempting to .influence legislation or engaging in activities pertaining thereto. The Corporation shall not participate or intervene in any political campaign on behalf of any candidate for public office. ARTICLE X. EXEMPTION OF DIRECTORS AND OFFICERS FROM PERSONAL LIABILITY The Directors and Officers of this Corporation shall not be individually liable for and their respective properties shall be wholly exempt from liability for any and all debts, liabilities and obligations of this Corporation. Dated: , 1983. Incorporator -4- 6T� I 12/20/1983 STATE OF IOWA ) ss: COUNTY OF JOHNSON On this day of , 1983, before me, the undersigned, a notary public in and for said Coenty in said State, personally appearedI to me known to be the person named in and who executed the within and foregoing Articles of Incorporation, and acknowledged that she executed the same as her voluntary act and deed. -5- NOTARY PUBLIC IN AND FOR THE STATE OF IOWA 12/20/1983 BYLAWS OF IOWA CITY DEVELOPMENT CORPORATION ARTICLE I. PURPOSES SECTION 1. GISNERAL PURPOSES. The Corporation is organized and shall be operated exclusively as a nonprofit corporation to promote the economic development of the Iowa City metropolitan and adjacent geographic area. SECTION 2. SPECIFIC PURPOSES. The purposes of the Corporation are to encourage and assist the location of now businesses, professions and industries in the Iow9 City metropolitan and adjacent geographic area; to rehabilitate and assist existing businesses, professions and industries in such area; to stimulate and assist in the expansion of any kind of business, professional and industrial activity which would tend to promote economic development and maintain economic stability in such area; to provide maximum opportunities for employment, encourage thrift, and improve the standard of living of the residents of such area;;and to cooperate and act in conjunction with other organiz.itions, public or private, in the promotion and advancemo nt of business, professional, industrial, commercial, agricultural and recreational development in such area. ARTICLE II. OFFICES SECTION 1. PRINCIPAL OFFICE. The principal office of the Corporation in the State of Iowa shall be located in the city of Iowa City, in the county of Johnson. The Corporation may have such other offices, either within or without the State of Iowa, as the activities of the Corporation may require from time to time. SECTION 2. REGISTERED OFFICE. The registered ..office of the Corporation shall be at , Iowa City, Iowa 52240. -gw1 SECTION 1. affairs of the direction of the all of the power, given the Board under the laws of SECTION 2 OF DIRECTORS. 12/20/1983 ARTICLE III. BOARD OF DIRECTORS MANAGEMENT. The property, activity, and Corporation shall be managed under the Board of Directors. The Board shall have authority, responsibility, and obligation of directors of a nonprofit corporation the State of Iowa. QUALIFICATIONS (a) The number of Directors of the Corporation shall be nine '(9) , to be elected or determined as provided herein. The Mayor and the City Manager of Iowa City, Iowa, shall each serve as a Director by virtue of his or her position, two Directors shall be designated by the Board of Directors of the University of Iowa Research Foundation anti five Directors shall be elected by the Board of Directors of the Iowa City Chamber of Commerce from businesses, professions or industries located in the Iowa City, Iowa metropolitan and adjacent geographic area. (b) Prior to April of each year, the Chairman of the Board of Directors shall designate a Nominating Committee of three (3) Directors. Directors whose term of office shall expire at the next annual meeting shall not be appoiAted to the Nominating Committee. The Nominating Committee shall submit a slate of candidates, including any designee of the University of Iowa Research Foundation, to be Directors to the Board for acceptance at the annual meeting. (c) Each Director, other than the Mayor and City Manager of Iowa City, Iowa, shall hold office until his or her successor is duly elected and qualified or until his or her death, resignation or removal from office, whichever occurs first. The Mayor and the City Manager of Iowa City, Iowa, shall serve as a Director only during the time he or she is also serving as Mayor or City Manager of Iowa City, Iowa. His or her term of office as a Director shall terminate when he or she is no longer the Mayor or the City Manager of Iowa City, Iowa. (d) The Directors other than the Mayor and t}le City Manager of Iowa City, Iowa, shall be classified by dividing them into three classes of as nearly equal numbers as possible with the term of office of all Directors within a -2- 5g�l 12/20/1983 class to expire at the same time. The terms of office of the persons initially elected as Directors shall be staggered so that one class of Directors serves an initial term of one year, another class serves an initial term of two years, and the remaining class serves an initial term of three years. Thereafter each Director shall be elected to serve a three year term. SECTION 3. ANNUAL AND REGULAR MEETINGS. The annual meeting of the Board of Directors shall be held in April at a place and on a date fixed by resolution of the Board for the purpose of electing Directors and for the transaction of such other business as may come before the annual meeting. Regular meetings of the Board shall be held at such intervals as the Board determines. The Board may provide, by resolution, the time and place, either within or without the State of Iowa, for the holding of regular meetings without notice other than such resolution. SECTION 4. SPECIAL MEETINGS. Special meetings .of the Board of Directors may be called at any time by the Chairman of the Board or at the request of the President or upon the written request of one-third of the Directors. The person or persons authorized to call special meetings of the Board may fix any place, either within or without the State of Iowa, as the place for holding the special meeting of the Board called by them. SECTION 5. NOTICE. Notice of any special meeting of the Board of Directors shall be given to each Director at least forty-eight (48) hours previous thereto either by written notice delivered personally to the Director at his or her address as shown on the records of the Corporation or by orally conveying such notice to the Director in a telephone call. If notice is given orally by telephone, the individual giving such notice shall memorialize the conversation by preparing and signing a written record summarizing the conversation, which written record shall be filed with the minutes of the special meeting. The attendance of a Director at any meeting shall constitute a waiver of notice of such meeting except where a Director attends a meeting for the express purpose of objecting to the transaction of any business because the meeting is not lawfully called or convened. Neither the business to be transacted at, nor the purpose of, any regular or special meeting of the Board need be specified in a notice or waiver of notice of such meeting unless required by law or, these Bylaws. -3- 51W 12/20/1983 SECTION 6. QUORUM. A majority of all the Directors shall constitute a quorum for the transaction of business at any meeting of the Board of Directors; provided that, if less than the majority of all of the Directors are present at such meeting, the majority of the Directors present may adjourn the meeting from time to time without further notice. SECTION 7. VOTING; MANNER OF ACTING. Each Director shall have one vote on each matter submitted to the vote of the Board of Directors. The act of the majority of Directors present at a meeting at which a quorum is present shall be the act of the Board, unless the act of a greater number., is required by Iowa law, the Articles of Incorporation, or these Bylaws. SECTION 8. VOTING AS A MEMBER OR SHAREHOLDER. The vote of the Corporation as a Member or shareholder of another corporation shall be determined by the vote of a majority of Directors of the Corporation present,, at a meeting at which a quorum is present. SECTION 9. INFORMAL ACTION BY DIRECTORS. Any action required or permitted to be taken by the Board of Directors may be taken without a meeting, if all Directors individually or collectively consent in writing to such action. Such written consent or consents shall be filed with the minutes of the proceedings of the Board and shall have the same force and effect as a unanimous vote .of the Directors. Any certificate or other documents filed under law which relate to action so taken shall state that the action was taken by unanimous written consent of the Board of Directors without a meeting, and that the Bylaws authorize the Directors to so act. SECTION 10. INTERESTED DIRECTORS, OFFICER AND COMMITTEE MEMBERS. No contract or transaction between the Corporation and one or more of its Directors, officers or committee members (any one of which may hereinafter be referred to as an "insider") or between the Corporation and any other corporation, partnership, association or other organization (other than an "affiliate" as hereinafter defined) in which one or more of the insiders are Directors, trustees, partners or officers or have a financial interest, shall be void or voidable solely for this reason, if: (a) The interested insider informs the Board of Directors (or the committee of the Board which is -4- SPI 12/20/1983 considering the contract or transaction) of the conflict as soon as he or she becomes aware of it; and (b) After the interested insider becomes aware of the conflict, he or she does not participate to any deliberations of the Board of Directors or a committee of the Board which is considering the contract or transaction or vote with respect thereto, and he or she excuses himself or herself from any meeting or portion thereof at which such deliberations or vote occur. Notwithstanding the foregoing, an interested insider may be counted in determining the presence of a quorum at a meeting of the Board of Directors or of a committee which is considering the contract or transaction if he or she is a Director or a member of such committee. For purposes of this Sdction 10 of Article III of these Bylaws, an affiliate means any corporation, association, partnership, trust, joint venture or other entity directly or indirectly controlling, controlled by or under common control with the Corporation. SECTION 11. VACANCIES. Any vacancy occurring in the Board of Directors, other than a vacancy in the four assigned Directors shall be filled by the Board of Directors. The Director elected to fill a vacancy shall j hold office for a term expiring when the term to which he or she has been elected expires. SECTION 12. COMPENSATION. Directors shall not receive any salaries for their services as such, but by resolution of the Board of Directors, a fixed sum and expenses of attendance, if any, may be allowed for the attendance at each regular or special meeting of the Board or a committee thereof; provided that nothing herein contained shall be construed to preclude any Director from serving the Corporation in any other capacity and receiving compensation therefor. SECTION 13. RESIGNATION OR REMOVAL OF DIRECTORS. A Director may resign at any time by tendering his or her written resignation to the Chairman. Resignation as a Director shall also constitute resignation as a member of any committee of the Board. Any Director, other than the Mayor and the City Manager of Iowa City, Iowa, may be removed at any time for any reason by the affirmative vote of two-thirds of the remaining Directors. -5- _5T�/ 12/20/1983 ARTICLE IV COMMITTEES OF THE BOARD OF DIRECTORS SECTION 1. COMMITTEES. The standing committees of the Board of Directors shall consist of such committees as the Board by resolution may authorize. Each committee shall consist of two (2) or more Directors and such other persons as the Board shall designate. The members of each of said committees shall be appointed by the Chairman of the Board or in such other manner as may be provided for in the resolution creating such committee. SECTION 2. QUORUM. A majority of all of the members of a committee shall constitute a quorum for the transaction of business of such conunittee; provided, hoWover, that if less than a majority of the such meetcommittee members are present at meet* the majority of the members present may adjourn the meeting from time to time without further notice. SECTION 3. MANNER OF ACTING. The act of the majority of the committee mombors present at a mnet.ing at which a quorum is prooent shall be the act of the c0unnittce unless a greater number is required by the laws of the State of Iowa. SECTION 4. TERM OF OFFICE. Each committee member shall serve for such term as may be set forth 'in the resolution authorizing such committee. SECTION 5. VACANCIES. A vacancy in the membership of any committee may be filled by an appointment made in the same manner as the original appointment. SECTION 6. RESIGNATION OR REMOVAL OF COMMITTEE MEMBERS. A member of any committee of the Board may resign at any time by tendering his or her resignation in writing to the Chairman. Resignation as a Director shall also constitute resignation as a member of any committee of the Board. The Board may at any time remove any member from a committee of the Board, with or without cause. SECTION 7. ADVISORY NATURE OF COMMITTEE ACTION. Any actions taken and recommendations made by a committee which has as a member a person who does not also serve as a member of the Board of Directors shall be advisory and shall not have any effect until such action or recommendation is formally approved by the Board of Directors. 5-, 12/20/1983 1 ARTICLE V. ADVISORY ECONOMIC DEVELOPMENT COUNCIL The Board of Directors by resolution may establish an advisory Economic Development Council composed of such individuals and organizations as the Board may determine. The resolution establishing such Council may provide for its membership, governance, status, and role with regard to the Corporation's activities. ARTICLE VI. OFFICERS SECTION 1. NUMBER. The officers of the Corporation shall consist of a Chairman of the Board of Directors j (Chairman), a Vice Chairman, a President, a Secretary, a i Treasurer, and such other officers and assistant officers as may be deemed necessary by the Board of Directors. Any two (2) or more offices may be held by the same person. SECTION 2. ELECTI0N AND 'r ERM OF OFFICE. All officers of the Corporation shall be elected annually, from a slate of nominees prepared by the Nominating Committee of the Board of Directors of the Corporation, by the Board at its j annual meeting. If the election of officers shall not be held at such meeting, such election shall be held as soon thereafter as is convenient. Vacancies may be filled or new offices created and filled at any meeting of the Board of Directors. Each officer shall hold office until his or her successor is duly elected and qualified, or until his or her death, resignation or removal from office, whichever occurs first. SECTION 3. REMOVAL. Any officer or agent elected or appointed by the Board of Directors may be removed from office by the Board at any time for any reason, with or without cause. The removal of such officer or agent shall be without prejudice to the contract rights, if any, of the person so removed. SECTION 4. SALARIES. Persons serving as officers of the Corporation, other than those who are deemed to be employees of the Corporation, shall receive no salaries or other compensation for the performance of their 'duties; provided, however, in the event that special or extraordinary services are rendered to the Corporation by -7- -,ml F 1 12/20/1983 such officer, the Board of Directors may, by resolution, authorize payment to such officer of such compensation as it may deem reasonable; and provided, further, that any officer who advances his or her own funds to meet expenses in the performance of his or her duties as an officer -of the Corporation shall be entitled to reimbursement therefor. SECTION 5. CHAIRMAN. The Chairman shall preside at all meeting of the Board of Directors, and shall perform such additional duties as may be prescribed from time to time by the Board. SECTION 6. VICE CHAIRMAN. There shall be a Vice Chairmen who shall perform such duties as may be assigned to him or her by the Board and shall perform the duties of the Chairman in the absence or disability of the Chairman. SECTION 7. PRESIDENT. The President shall have general control over the affairs and business of the Corporation, subject to the direction of the Board of Directors. He or she shall sign all deeds, leases, conveyances, agreements and contracts authorized by the Board of Directors and shall perform such additional duties as may be prescribed from time to time by the Board of Directors or by the Articles of Incorporation or the Bylaws of the Corporation. SECTION 8. SECRETARY. The Secretary shall -keep a record of all votes and minutes of the proceedings.of all Directors' meetings, and shall give notice as required by these Bylaws of all special meetings of Members and Directors. He or she shall have the custody of all books, records, and papers of the Corporation. SECTION 9. TREASURER. The Treasurer of the Corporation shall keep account of all monies and valuables in the name of and to the credit of the Corporation in such bank or banks and depositories as may be designated by the Board of Directors. ARTICLE VII. BOOKS AND RECORDS The Corporation shall keep correct and complete books and records of accounts, and shall also keep minutes of the proceedings of the Board of Directors and committees having any of the authority of the Board. 12/20/198: 1 ARTICLE VIII. CONTRACTS, LOANS, CHECKS, DEPOSITS Aft GIFTS SECTION 1. CONTRACTS. The Board of Directors may, from time to time, authorize any officer or agent of the Corporation, in addition to the officers so authorized by these Bylaws, to enter into any contract or execute and deliver any instrument in the name of and on behalf of the Corporation, and such authority may be general or confined j to specific instances. SECTION 2. LOANS. No loan shall be contracted on behalf .of the Corporation and no evidence of indebtedness shall Abe issued in its name unless authorized by a resolution of the Board of Directors. Such authority may be general or confined to spr_cific instances. SECTION 3. CHECKS, DRAFTS, ETC. All checks, drafts or other orders for the payment of money, notes or, other evidences of indebtedness issued in the name of the Corporation shall be signed by an officer or agent of the Corporation authorized to do so in accordance with resolutions of the Board of Directors then in effect. SECTION 4. DEPOSITS. All funds of the Corporation not otherwise employed shall be deposited from time to time to the credit of the Corporation in such banks, trust companies or other depositaries as the Board of Directors may select. SECTION 5. GIFTS. The Board of Directors may accept on behalf of the Corporation any contribution, gift, bequest or devise for the general purposes or for any special purpose of the Corporation. ARTICLE IX. FISCAL YEAR The Corporation shall operate on a fiscal year basis beginning on the first day of July of each year and ending on the thirtieth day of June of the following year. 5T "Z 12/20/1983 1 ARTICLE X. WAIVER OF NOTICE Anything herein contained to the contrary notwithstanding, whenever any notice whatsoever is required to be given under the provisions of the Iowa Nonprofit Corporation Act, the Articles of Incorporation or these Bylaws, a waiver thereof, in writing, signed by the person or persons entitled to such notice, whether before or after the time stated therein, shall be equivalent to the giving of such notice. ARTICLE XI. INDEMNIFICATION , SECTION 1. ACTIONS AGAINST DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS. The Corporation shall indemnify any person who was or 'is a party, or is threatened to be made a party, to any threatened, pending or completed action, suit or proceeding, whether civil or criminal, administrative or investigative, by reason of the fact that he or she is or was a Director, officer, employee or agent of the Corporation, or is or was serving at the request of the Corporation as a Director, officer, partner, employee or agent of another corporation, partnership, joint venture, trust or other enterprise, against expenses (including attorneys' fees), judgments, fines and amounts paid in settlement actually and reasonably incurred by him or'her in connection with such action, suit or proceeding. SECTION 2. EXCEPTION. No indemnification shall be made with respect to any Director, officer, employee or agent referred to in Section 1 above who has been adjudged in such action, suit or proceeding (referred to in Section 1 above) to be liable for negligence or misconduct in the performance of duty. The termination of any action, suit or proceeding by judgment, order, settlement, conviction, or upon a plea of nolo contendere or its equivalent, shall not, of itself, create a presumption that the person was liable for negligence or misconduct in the performance of duty. SECTION 3. EXPENSES. To the extent that a Director, officer, employee or agent of the Corporation has been successful, on the merits or otherwise, in the defense of any action, suit, or proceeding referred to in Section 1 of this Article, or in defense of any claim, issue or matter -10- ' 1W 12/20/1983 1 therein, he or she shall be indemnified against expenses (including attorneys' fees) actually and reasonably incurred by him or her in connection therewith. SECTION 4. AUTHORIZATION OF INDEMNIFICATION. Any indemnification under Section 1 of this Article (unless ordered by a court) shall be made by the Corporation only as authorized in the specific case, upon a determination that indemnificatiun'of a Director, officer, employee or agent is proper in the circumstances because he or she has met the applicable standard of conduct set forth in Section 2. Such determination shall be made either (1) by the Board of Directors by a majority vote of a quorum consisting of Directors who were not parties to such action, suit or proceeding, or (2) if such a quorum is not obtainable, or, even if obtainable, a quorum of disinterested Directors so directs, by independent legal counsel in a written opinion. SECTION 5. PAYMENT OF EXPENSES IN ADVANCE. Expenses incurred in defending a civil or criminal action, suit or proceeding may be paid by the Corporation in advance of the final disposition of such action, suit or proceeding, as authorized by the Board of Directors in the specific case, upon receipt of an undertaking by or on behalf of the Director, officer, employee or agent to repay such amount, unless it shall ultimately be determined that he or she is entitled to be indemnified by the Corporation as authorized in this Article. SECTION 6. RIGHT NOT EXCLUSIVE. The indemnification provided by this Article shall not be doomed exclusive of any other rights to which those seeking indemnification may be entitled under any agreement, vote of disinterested Directors or otherwise, both as to action in his or her official capacity and as to action in another capacity while holding such office, and shall continue as to a person who has ceased to be a Director, officer, employee or agent, and shall inure to the benefit of the heirs, executors and administrators of such person. SECTION 7. INSURANCE. The Corporation may purchase and maintain insurance on behalf of any person who is or was a Director, officer, employee or agent of the Corporation, or who is or was serving at the request of the Corporation as a Director, officer, employee or agent of another corporation, partnership, joint venture, trust or other enterprise, against any liability asserted against him or -11- ,�—F T ■ 12/20/1963 her and incurred by him or her in any such capacity, or arising out of his or her status as such, whether or not the Corporation would have the power to indemnify him or her against such liability under the provisions of this Article. ARTICLE XII. LOANS No loans shall be made by the Corporation to its officers or Directors. The Directors of the Corporation who vote for or assent to the making of a loan to an officer or Director of the Corporation, and any officer or officers participating in the making of such loan, shall be jointly and severally liable to the Corporation for the amount of such loan until the repayment thereof. ARTICLE XIII. AMENDMENTS These Bylaws may be altered, amended or repealed, and new Bylaws may be adopted by the affirmative vote of two-thirds of the Directors at any meeting of the Board; provided, however, that written notice of the proposed change shall have been given to the Directors in the notice of the meeting. Secretary -12- 6-W City of Iowa City MEMORANDUM DATE: March 23, 1984 TO: City Council FROM: City Manager/¢„� j RE: Travel Expenses Because Council members do not frequently travel, you may not be familiar with the travel policy (enclosed) which was adopted by the City Council on July 5, 1977. Also, to as you we will provide a City of Iowa City MEMORANDUM DATE: March 23, 1984 TO: City Council FROM: City Manager/. ; j RE: Travel Expenses Because Council members do not frequently travel, you may not be familiar with the travel policy (enclosed) which was adopted by the City Council on July 5, 1977. Also, to assist you we will provide a summary of the policy (enclosed) for you when you travel and a small booklet or folder in which you can record and file the required infor- mation. Enclosures (2) ,$y.S 1 F i CITY OF IOWA CITY - TRAVEL GUIDELINES 1. If a cash advance is provided in excess of $100, purchase travelers checks at City expense. The City is not responsible for loss of funds. 2. Receipts are required to document all expenses claimed. If a receipt is not obtained, a statement explaining lack thereof must be provided. 3. Use the most economical form of transportation; i.e., coach, super- i saver, public transportation, City vehicle (taxi only as last resort). 4. Rental cars only with advance approval by City. 5. Lodging - only for minimum number of nights required to conduct City business at the rate for a medium priced room. 6. Meals - No reimbursement for entertainment or for alcoholic beverages. 7. No reimbursement for personal phone calls. 8. The following items are eligible for reimbursement if receipts or documentation are provided: parking fees, telephone (for official business), tips (15 percent limit), travelers checks. 9. Expenditure detail form must be filed within three days after return from travel. 10. Prompt and complete expenditure filings will avoid audit exceptions. March 1984 25 RESOLUTION NO. 77-241 RESOLUTION ESTABLISHING A TRAVEL POLICY REGULATING TRAVEL FOR MUNICIPAL PURPOSES WHEREAS, during the conduct of municipal affairs, officers, employees, and agents of the City of Iowa City incur various travel related expenses, and WHEREAS, it is necessary to reimburse individuals who incur such expenses while conducting official City business, and WHEREAS, the City Manager has formulated a travel policy, which is attached to this resolution and by this reference made a part hereof, NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF IOWA CITY, IOWA, that the attached travel policy be adopted as the official travel policy governing expenses incurred by municipal officers, agents, and employees while on official business. It was moved by deProsse and seconded by Foster that the Resolution as read be adopted and upon roll call there were: AYES: NAYS: ABSENT: X Balmer x deProsse x Foster x Neuhauser x Perret x Selzer X Vevera Passed and approved this 5th day of July 1977 i Mayor I Attest: City Clerk RECEIVED h APPROVED BY T AL DFRARTMENT ��S 2. 3. SECTION I - GENERAL INFORMATION POLICY Officials and employees required to travel out of Iowa City in the interest of the City may do so at City expense in accordance with the following regulations and limitations. For the purpose of this policy, official travel shall include the following types of travel: operational, educational, moving expenses and pre-employment (see definitions in Section 2). APPLICABILITY This policy applies to all City employees, prospective employees who travel for pre-employment interviews, councilmembers and commission or board members. Prior to any official travel, employees and appointed officials must obtain approval from their respective Department Heads and the City Manager. Councilmembers must obtain the prior approval of the City Council. A simple majority is required. The City Manager will sign all Council requests in order to certify date of Council approval and the Finance Director will certify fund availability. For the purpose of approval and reimbursement, employees/officials must submit Travel Authorization Form T-1 prior to departure and Expenditure Detail Form T-2 upon return (see instructions in Section 5). RESPONSIBILITY OF DEPARTMENT HEAD Before submission for approval of the City Manager, it will be the responsibility of the Department Head to insure that adequate funds are budgeted and unexpended for the estimated cost of the travel request. If funds are not available, a budget amendment sheet shall be included for its allocation. The Department Head also will justify on Form T-1 the reason for the employee/official's travel and the expense. 4. RESPONSIBILITY OF EMPLOYEE/OFFICIAL It will be the responsibility of each employee/official traveling as an official representative of the City of Iowa City to maintain sufficient documentation of expenses incurred during the trip to aid in completing the expense form and to document any expenditures. 5. LI14ITATIONS ON TRAVEL The number of employees/officials attending the same conference or meeting held within the State of Iowa shall not exceed the minimum number of employees/officials the Department Head deems necessary to accomplish the goals established by the department for such attendance. Normally, approval will not be granted for more than two employees/officials to attend the same conference or meeting in the Midwest. In all other areas of the country, approval will normally be restricted to one employee/official. Obviously, special circumstances will be considered. The number of councilmembers attending the same conference or meeting is subject to the approval of the council. SECTION 2 - TYPES OF TRAVEL OR REIMBURSABLE EXPENSES EDUCATIONAL Attendance at professional meetings or conferences and training sessions which increase the job knowledge and qualifications of the City representative is considered educational travel. Department Heads should consider providing for any employee appropriate educational opportunities which are deemed to be in the City's interest. 2. OPERATIONAL Any travel outside the metropolitan area necessary to conduct City business and/or to perform activities associated with the normal duties of a department is considered operational travel. 3. MOVING EXPENSES Moving expenses to be incurred by the City for a newly hired department/ division head when moving from outside the metropolitan area to Iowa City will be approved by the City Manager in advance of a position offer being tendered. The amount shall be the minimum necessary for the City to attract the selected candidate. The employee may select the carrier. However, the City will contract for the service. The department head will prepare for the Manager's approval a letter of authorization to the selected moving company authorizing such a move, specifying the extent of services desired, and thereby obligating the City for the expenses incurred. The insurance coverage desired will be detailed in the letter to the moving company. In all cases the maximum insurance limit permitted by the moving company will be authorized. Payment for any moving expenses will not be allowed unless the appropriate letter of authorization has been issued. After the move has been completed a copy of the authorization letter along with the invoices must be attached to Form T-1. -2- JXS 4. PRE-EMPLOYMENT INTERVIEW Transportation and accomodation expenses incurred by candidates interviewed for positions with the City will be paid by the City when such interviews are requested by the City. Candidates for department/division heads or professional positions are eligible for reimbursement under this category. The concerned department will make arrangements for the applicant's lodging and airfare. These expenses may then be billed to the City. Incidential expenses incurred by the applicant must be submitted on Form T-1 for reimburse- ments by the City. 5. MISCELLANEOUS Meals during meetings and expenses of non -City employees are covered in Sections 6 and 7. SECTION 3 - PROCEDURES FOR FILLING OUT FORMS 1. TYPES OF FORMS USED: A. Form T-1 - Travel Authorization: To be filled out at least ten (10) working days before leaving, or as soon as possible for unscheduled trips. B. Form T-2 - Expenditures Detail: To be completed within three (3) days after return. 2. DIRECTIONS FOR USE: Directions for submission and routing procedures are written on these forms. 3. ADVANCES: In order not to make the employee on official travel incur a financial hardship in paying for expenses as they are incurred, an advance, not to exceed $50/day, for the estimated cost of the travel will be granted if justified on Form T-1, Section III. It will be the responsibility of the employee/official to return any unused advance to the Finance Department cashier within 3 days after return. It will also be the responsibility of the employee/ official in custody of an advance to cover any loss of City funds. Travelers Checks are advised for out-of-state travel and/or advances over $100 and under these circumstances the cost of Travelers Checks will be borne by the City. 4. RECEIPTS Expenses claimed for reimbursement normally will be documented by receipts. Those expenses not documented by receipts will be justified by the employee/official in writing upon his/her return. Reimburse- ment will be based on actual expenses. -3- .9✓( I SECTION 4 - TRANSPORTATION 1. POLICY All travel must be by the usually traveled (most direct) route. On those occasions when an indirect route is selected by an employee/ official, expenses will be reimbursed on the basis of a direct route. All extra expenses due to indirect route will be borne by the employee/official. All transportation arrangements are to be made by the employee or that individual designated in the department to do so. All employees/ officials are expected to use the most economical form of trans- portation. 2. MODES OF TRANSPORTATION A. Airfare Reimbursement will be on the basis of coach airfare only. It is the individual's responsibility to reserve their own airplane tickets through a local travel agency which will bill the City. When reserving a ticket, the standard requisition procedures must be followed. Notice of any cancellation of tickets should be given immediately to the Purchasing Division. Travel to and from airports shall be by bus, limousine, private or City vehicle. The taxi may be used only as a last resort. Special prior authorization for rental airplanes or chartered airplanes must be obtained from the City Manager. B. City Vehicles (also refer to City Vehicle policy) City vehicles will be used for all in-state travel, unless unusual circumstances warrant the use of alternative types of transportation. Reimbursement will be made upon presentation of receipts for gas and oil used. C. Private Vehicles (also refer to City Vehicle policy) The use of private vehicles for official travel requires prior authorization of City Manager on Form T-1. Reimbursement will be made on the basis of fifteen cents (15d) per mile by the most direct route. If out-of-state travel is authorized via personal car, the mileage reimbursement shall not exceed the cost of coach airfare to the same destination. Likewise, meal and lodging reimbursements will be based on the travel time by air. All extra expenses incurred due to increased travel time will be borne by the employee/official. In addition, extra time away from work due to increased travel time will be deducted from accumulated leave. -4- 6-1f.6— D. Rental Cars Rental cars for official travel are prohibited unless prior authorization is obtained from the City Manager. i E. Taxi Cabs The use of taxi cabs shall be restricted to situations where less expensive means of transportation are not available or are impractical. I SECTION 5 - LODGING 1. POLICY Reimbursement for lodging will be limited to the minimum number of nights required to conduct the assigned City business. Employees will be reimbursed at a rate not greater than the cost of a medium priced single room suitable for the purposes of employees/officials on City business. If the lodging receipt includes expenses of non - City employees, reimbursement will be based on the price of an equivalent single room as certified by the innkeeper on the receipt or other documentation. SECTION 6 - MEALS 1. POLICY Employees/officials will be allowed three (3) meals for each full day of travel. This three (3) meal allotment will be reduced while attending conventions which include pre -paid meals. No reimbursement will be made for entertainment or for meals of persons other than City employees unless such expenses are specifically approved by the City Manager. Reimbursement for alcoholic beverages is prohibited. 2. MEALS DURING MEETINGS (within metropolitan area) Reimbursement will be made only if documented that it was necessary to hold a meeting during a meal time hour outside of regular working hours or if the employee is required to attend a meeting on City business which normally he/she would not attend. Meals during the mid-day (lunch) will not be paid within the Iowa City area. Appropriate documentation must be submitted to the Finance Director for approval I and for petty cash reimbursement. 3. PAYMENT OF EXPENSES OF NON -CITY EMPLOYEES Form T-2 must be used if the expenses are more than ten dollars ($10.00). If less than $10.00, petty cash is used for reimbursement. Documentation of expenses must accompany both forms of reimbursement requests. Prior approval of the City Manager is required. -5- r`1 SECTION 7 - MISCELLANEOUS FEES 1. REGISTRATION FEES The City will pay the actual cost of fees associated with conference or meeting registration. If pre -registration is requested, attach registration form to T-1. If the fee is paid by the employee/official at the meeting, a receipt shall be attached to Form T-2 as proof of payment. 2. PARKING TELEPHONE, AND TIPS The following expenses are eligible for reimbursement provided that receipts or documentation for such expenses are attached to Form T-2. A. Parking fees B. Telephone (for official business) C. Tips (15% limit) D. Travelers Checks (see Section 3 for limitations). Other expenses will be considered for reimbursement upon justification on Form T-2. Laundry and valet expenses are not reimbursable expenses. 3. EXCEPTIONS Exceptions may be allowed only upon presentation of documentation and approval by the City Manager. i JANSEN & LYNCH LAW OFFICES ATTORNEYS AT LAW LAWRENCE L. LYNCH HIGHWAY ONE WEST ROBERT W. JANSEN P. O. BOX 2500 STEPHEN N. GREENLEAF IOWA CITY. IOWA 52244.2508 March 22, 1984 Mr. Wayne Kern General Counsel Heritage Communications, Inc. 2195 Ingersoll Avenue Des Moines, Iowa 50312 Dear Mr. Kern: AREA CODE 319 351-1056 Your letter of March 13, 1984 addressed to Mr. W. 0. Terry, Chair, Broadband Telecommunications Commission for the City of Iowa City has been referred to me for reply. In addition, a letter of March 5, 1984 sent to the attention of the City Clerk from Annette Howe, Associate Counsel for Heritage, has also been referred to me for reply. Ms. Howe submitted a proposed ordinance approving and confirming the transfer and assignment of the franchise and at the appropriate time that proposed ordinance will be reviewed by the legal staff. Our practice, of course, is to prepare all ordinances for passage by the City.Council and we do not submit ordinances prepared by outside attorneys. Once all procedural matters of concern to the City have been cleared, we will, of course, work with you on the wording of the ordinance. Your letter of March 13th asks Mr. Terry to furnish a "proposed schedule of events" with a projected date for approving the transfer from American Television and Communications Corporation/Hawkeye CableVision Corporation to your client. As you may know, the City Council has referred the matter to the Broadband Telecommunications Commission for comment and review concerning the proposed sale. Neither the Commission nor the City Council has established a schedule, although preliminary discussion by the City Council of those issues of concern to the City is scheduled for Monday, March 26th, at an informal Council session at 6:45 P.M. I believe that you are familiar with the franchise ordinance requirements that any sale of the franchise requires City consent expressed by a Council resolution and the requirement in the ordinance that any sale shall be only on such conditions as the Council may establish. Sec. 14-90(a), City Code. JAG For reasons unknown to us, the parties to this sale have apparently not considered the provisions in the franchise ordinance requiring Hawkeye/A.T.C. to first offer the cable network for sale to the City. The City's right to purchase is contained in Secs. 14-68 and 15-71, City Code. I would appreciate receiving your comments or those of counsel for Hawkeye/A.T.C. as to why this requirement is not being considered. very truly yours, Robert W. Jansen City Attorney RWJ:jb cc: W.O. Terry City Manager Assistant City Manager Drew Shaffer Bill Blough Assistant City Attorney Brown M City of Iowa City' MEMORANDUM Date: March 23, 1984 To: City Council From: Dale Helling, Assistant City Manager Re: Sale of Hawkeye CableVision Attached to this memorandum* please find an opinion from David Brown regarding the sale of Hawkeye CableVision which outlines those options available to the City under the terms of the current franchise enabling ordinance. At this time it is necessary for Council to decide what general direction should be taken. If the Council has any interest in City acquisition of the system, staff will further pursue this alternative. It would ini- tially require an appraisal of the existing system estimated to cost between $5,000 and $10,000 and a feasibility study to determine the cost effectiveness of acquisition at an estimated minimum cost of $25,000. These figures are based on estimates obtained from consulting firms who provide this type of service. If the City does not wish to acquire the existing system, other alterna- tives are available for modifying the terms of the franchise as stated in the attached legal opinion. During budget discussions, Council expressed particular interest in a franchise fee increase, exploration of available grants, and development -of the institutional network. At the present time, direction from Council is needed in two areas. 1. If there is interest in acquisition of the system by the City, staff will further pursue this option. 2. If Council is- not interested in acquisition, some direction on your priorities for modification of the franchise should be provided so that the Commission and staff may develop specific recommendations. This matter has been scheduled for discussion at your informal meeting on March 26, 1984. Staff and Commission representatives will be present to answer your questions at that time. tp5/2 cc: City Attorney Broadband Telecommunications Commission Broadband Telecommunications Specialist �0 % i City of Iowa City MEMORANDUM Date: March 19, 1984 To: City Council Broadband Telecommunications Commission From: Robert Jansen, City Attorney �" W. David Brown, Assistant City Attorney Re: Pending Sale of Hawkeye CableVision Upon our review of the March 7, 1984, letter to you from Nile McDonald of Heritage Communications, Inc., and the March 5, 1984, letter to the City from Annette Howe, Associate Counsel for Heritage Communications, Inc., it is now evident that the pending sale of Hawkeye CableVision Corporation by A.T.C. to Heritage involves the purchase by Heritage of all the assets -of Hawkeye CableVision. Such a transaction would constitute a transfer or sale of the cable TV franchise currently held by Hawkeye, and, therefore, cannot be consummated without prior approval of the City Council pursuant to Sec. 14-90(a), City Code, as set out below: Sec. 14-90. Transfer. (a) Consent prior to transfer of franchise. Any franchise granted hereunder shall be a privilege to be held for the benefit of the.public by the grantee. Said franchise cannot in any event be sold, trans- ferred, leased, assigned or disposed of in whole or in part, either by forced or voluntary sale, merger, consolidation, mortgage, trust, receivership or any other means without the prior consent of the city expressed by a council resolution and thenonl under such conditions as the council may establish. (Emphasis a def As provided, the sale of the franchise cannot take place unless approved by the City "under such conditions as the Council may establish." Since the franchise does not specify what type of "conditions" might be established, a just and reasonable construction of that phrase is required. Sec. 34-45, "Franchises," Municipal _Corporations (McQuillin). It is our opinion that the phrase cannot be cons rue so broadly as to allow the City to re -write the franchise as a condition for granting approval; a more restrictive reading is required. We believe, however, that "such conditions" could include a limited number of reasonable amendments to the ' franchise to address existing problems/concerns as perceived by the City. For example, we believe that "such conditions" might include terms to ensure a contin- ued commitment to access, performance testing of the existing system by an outside agency at the company's expense, etc. These examples are listed for purpose of illustration only. In any event, the "conditions" imposed should not be so onerous or burdensome as to be tantamount to an unreason- able withholding of approval of the sale. It has been suggested that one "condition" the City might consider is increasing the franchise fee from 3% to 5%. Such an increase, however, would require approval from the Federal Communications Commissions since franchise fees in this range are regulated by federal law as set forth below in Sec. 76.31, Code of Federal Regulations: L Sec. 76.31. Franchise Standards. Franchise fees shall be no more than 3 percent of the franchise's gross revenues per year from all cable services in the community (including all forms of consideration, such as initial lump sum payments). If the franchise fee is in the range of 3 to 5 percent of such revenues, the fee shall be approved by the Commission if reasonable upon showings: (a) By the franchise, that it will not interfere with the effectuation of federal regulatory goals in the field of cable television, and (b) by the franchising authority, that it is appropriate in light of the planned local regulatory program. With respect to a system community unit that was franchised or in operation prior to March 31, 1972, the provisions of this paragraph shall not be effective until the end of the system's current franchise period, or until 15 years from the date of initial grant of the franchise, whichever occurs first. Thus, the franchise fee may not be increased unilaterally by the City. Such an increase can be accomplished only by the FCC granting a waiver petition submitted by the City and/or the system operator. The waiver petition must include cost justifications and other data to support the fee increase. II. Because the proposed sale of Hawkeye appears to involve a "change of de facto control," we also believe that said sale triggers the right of the City to purchase the system pursuant to Sec. 14-68(h), City Code, as set forth below: Sec. 14-68. Rights reserved to city. (h) City's right to acquisition: Upon expiration of the term of the franchise or revocation or other termination as provided by law, or upon receipt of application for approval of an assignment of the franchise or u on change [of] de facto control, the city shall have a right to purchase t e re and telecormunicatibns network as set forth in Section 14-71(c) herein. (Emphasis added) "De facto" means "in fact, actual," Black's Law Dictionary, and we believe that such a change in control is inherent in the pending sale since Heritage intends to purchase from ATC all the assets of Hawkeye. Upon such a change of control, the grantee (which is Hawkeye/ATC) must first offer the cable network for sale to the city pursuant to Sec. 14-71(c), City Code, as set forth below in pertinent part: Sec. 14-71. Termination of franchise. (c) Purchase of system by city. If the city determines not to reissue the franchise for reasons other than a material breach of the franchise or reasons unrelated to the performance of the franchise holder or upon receipt of an application for assignment of the franchise or upon change of defacto control, the grantee shall first offer the broa3= band telecommunications network for sale to the cit at a fair and just mare value, which value s a include e air market value of the system as a going concern including the franchise itself and the rights and privileges granted by the city. (Emphasis added) As provided above, the grantee is obligated to first offer the system for sale to the City at a "fair and ust market value." If this value cannot be "negotiated or determined," 1ec. 14-71(c) further provides that said value shall be determined by "an impartial arbitration procedure pursuant SEE 3 to state law." Once the fair market value of the system is determined, either through negotiation or arbitration, the City shall have 90 days from that time (determination of sale price) to exercise the right of first refusal to purchase the network. If the City opts not to purchase the network, it may still grant approval of the proposed sale pursuant to the provisions of Sec. 14-90(a), as discussed above. However, to date, the City has not received from the grantee an offer of sale of the network as would appear to be required under Sec. 14-71(c). The grantee has merely requested the City's approval of the pending sale (Hawkeye's letter of February 10, 1984). We believe the grantee must make an offer of sale to the City before the City should take any action on these matters. III. In summary, we believe the City has the following options available: 1) After offer of sale from the grantee and a determination of value of the system, the City has 90 days to decide whether to exercise the right of first refusal to purchase the network. 2) If the City decides not to purchase the network, it may grant approval for the proposed sale under reasonable conditions established by the City Council. Such contingent approval should be communicated to the grantee within a reasonable period of time after the City decides not to purchase the network. 3) The City may grant approval of the proposed sale with no conditions attached, since the right to establish "such conditions" is discre- tionary. 4) The City may refuse to grant approval for the proposed sale. Such refusal could be supported only upon evidence that the proposed sale would not be in the best interests of the public and that such concerns could not be cured by the establishment of "conditions" attached to an approval of the sale. cc: Neal Berlin, City Manager Dale Helling, Assistant City Manager Drew Shaffer, Cable TV Specialist bdw3/8 City of Iowa C its MEMORAN UM Date: March 16, 1984 To: Heal Berlin Y From: Bruce A. Knight, Associate Planner-9,1k— Re: lanner,Re: Proposed Schedule for Review of the Sign Ordinance Revisions In order to expedite the adoption of the new zoning ordinance, virtually no revisions were made to the existing sign provisions because of its controversial nature. Since that time, both the City Council and Planning and Zoning Commission have indicated that this item should be placed high on the list of priorities. The following represents a proposed schedule for the review of the sign ordinance revisions by staff: MARCH 15 Route draft of ordinance to staff. 26 Hold first meeting for staff review. I 1 1 APRIL 2 Hold second meeting for staff .review of proposed ordi- nance. 2-13 Revised ordinance. 13 Reroute revised draft. 17 Final meeting for staff comments. 23-27 Final revisions. 27 Send draft ordinance to the Planning and Zoning Commis- sion. Concurrent with staff review, the ordinance will be reviewed by the Environmental Concerns Committee of the Iowa City Chamber of Commerce. In addition, copies of the draft ordinance, as revised following staff review, will be sent out to all licensed sign erectors in Iowa City. Review of the ordinance by the Planning and Zoning Commission will begin at their first meeting in May, and will continue at meetings held during the Commission's off meeting week. It is impossible to tell how many meetings will be required to complete the Commission's review of the ordinance. However, they have indicated that this is a priority item. bdw3/10 cc: Don Schmeiser Doug Boothroy 58% I City of Iowa City MEMORANDUM Date: March 23, 1984 To: City Council From: Bruce A. Knight, Associate Planner Re: Use of Maiden Lane Right -of -Way between Prentiss Street and Ralston Creek to the North In a letter dated February 23, 1984, William Lucas, on behalf of Joe Kennedy, indicated support for a recommendation made by the Board of Adjustment that the City investigate the use of the Maiden Lane right-of-way described above to solve a parking problem in -that area. This recommendation was made by the Board at their January 19, 1984, meeting as a result of their discussion regarding Mr. Kennedy's application for a variance to the off-street parking requirements of the Zoning Ordinance. The variance was necessary to permit a use of three unoccupied floors of the building at 529 South Gilbert Street since any new use would require compliance with the off-street parking requirements of the Zoning Ordinance (see attached staff report). The variance was subsequently granted at the February 8, 1984, meeting of the Board to.allow the building to be occupied by uses which require parking at a ratio of one space per 200 square feet of floor area or a lesser ratio without providing any parking (see attached decision). Mr. Kennedy's building, along with the other buildings in that block, are faced with a situation where they have no room available on-site for the provision of off-street parking. Further, because both Gilbert Street and the portion of—Prentiss Street from Linn Street to Gilbert Street are posted for no parking, on -street parking is not available either. The only parking which is availabT is in the Maiden Lane right-of-way located immediately to the rear of these properties. This street has a rock surface and dead ends just north of the properties in question at Ralston Creek. It no longer functions for street purposes. At the two Board of Adjustment meetings where this item was discussed (see attached minutes) several alternatives were reviewed regarding how the Maiden Lane right-of-way could be used to resolve the parking problems in the neighborhood. The following is a brief synopsis of the feasibility of each alternative discussed: 1. Vacate the ri ht-of-wa and sell it to thero ert owners. This would require retaining a permanent access easemen o a ow those properties north of Prentiss Street access to their parking spaces since access from the front is not possible. Also, it would require a waiver of past City Policy to give property owners on each side of a vacated right-of-way first option to purchase half of the right-of-way. In this case, it would be necessary for those property owners located on the east side of the right-of-way to purchase the entire portion of the right-of-way adjoining their property. j 5D s 2 2. Vacate the rioht-of-way for street purposes and establish a municipal parking lot. The major drawback to this plan is that the adjoining proper y owners would not have the right to reserve spaces for their customers only. It also would not resolve their problems with the Zoning Ordinance since proximity to a City-owned parking area (within 600 feet) allows only a 50% reduction in required parking spaces. The property owners in this area cannot provide any parking spaces. 3. Vacate the right-of-way for street u[oses, develo a it -owned ark area an ease s aces to a oim n usinesses. is a ernative wog a ow t e businesses to appy Tor a speciaT exception from the Board of Adjustment to provide their required parking off-site. It also would allow property owners to reserve those spaces which they lease specific- ally for the use of their customers. Generally speaking, it appears that development of the Maiden Lane right- of-way into a formal parking area would increase the available parking for two reasons. First, a great number of people are not now aware that parking is available on the existing Maiden Lane right-of-way. Therefore, many people do not make use of it. Second, because of its rugged nature, a great number of available parking spaces are lost due to the inefficiency of its use. A paved and striped parking area would result in more efficient use of Ij the space and, therefore, a greater number of available spaces. I have attached a copy of a proposed parking layout for the right-of-way which was submitted by Mr. Kennedy at the February 8, 1984, Board of Adjustment meeting. ATTACHMENTS 1. Staff report 2. February 8, 1984 Board of Adjustment decisions 3. January 19, 1984 Board of Adjustment minutes 4. February 8, 1984 Board of Adjustment minutes 5. Proposed parking layout for the Maiden Lane right-of-way bj4/3 cc: Neal Berlin Don Schmeiser 516 STAFF REPORT To: Board of Adjustment Item: V-8346. 529 S. Gilbert St GENERAL INFORMATION Applicant: Requested action: Existing land use and zoning: Surrounding land use and zoning :I:LIR4*119IIi, Bruce Knight Date: January 11, 1984 Joseph Kennedy P.O. Box 2052 Iowa City, IA 52240 Variance to Section 36-58. Off -Street Parking Requirements. To permit use of a building located at 529 S. Gilbert Street with provision of no off-street parking spaces. 529 S. Gilbert Street Commercial and CC2 North - commercial and CC2 East - commercial and CC2 South - residential and RM44 West - commercial and CC2 December 15, 1983 The applicant is requesting a variance to the off-street parking require- ments of the Zoning Ordinance. As is shown on the attached plot plan, some parking is currently available on the adjoining Maiden Lane right-of-way (which is no longer used for street purposes). However, these parking spaces cannot be counted for the purpose of the zoning ordinance. The building in question consists of four floors and currently has one tenant in the lower (or basement) level. The remaining three floors are vacant at this time. Although the top three floors have had tenants within the last year, City records do not show that those uses were ever established in conformance with the Zoning Ordinance. A variance has been applied for in this case because the applicant can provide no parking on site. Therefore, the 50% reduction allowed by special exception is not appropriate. As described in the Zoning Ordi- nance, the Board should grant a variance only if the applicant can demonstrate that such action would not be detrimental to the public interest, and that not granting a variance would result in 'unnecessary hardship for the applicant. ANALYSIS Because no City record exists nor evidence been provided by the appli- cant that the previous tenants were ever established in compliance with the Zoning Ordinance, no legal nonconforming use has been established. .59d Page 2 Therefore, any use would be a new use and would require compliance with the off-street parking requirements. Since no off-street parking can be provided, the applicant cannot establish any of the vacant portion of his building to any use. Further, the same situation appears to be the case for the Vine Tavern, and if it were ever to move, that space would also be unusable. To demonstrate unnecessary hardship, the applicant must meet three tests: Reasonable return - Since no use can be made of the majority of the building, it does not appear that a reasonable return can be made. 2. Unique - Although there are several buildings in this immediate area suffering the same problem, this situation appears to be unique to the majority of the city. In most cases, excluding the downtown, some parking can be provided on most lots which allows for a reasonable return on the property. 3. Not of the Landowner's Making - This situation results from changes in the Zoning Ordinance regarding parking, and the general nature of this area as a result of the relocation of Gilbert Street. It is not a result of any action of the property owner. It appears that the applicant can make the required showing of unnecessary hardship. The next question is whether the variance would be contrary to the public interest. The concern in this case is what is the impact of using a property with no provision of off-street parking. Any impact would be highly dependent on the type of use which is established and how great a parking demand it generates. If certain uses are established which generate a high demand for parking, there is a strong potential for overflow parking to occur on adjoining properties and thus negatively impact those uses. It would therefore appear that an unconditional variance to the off-street parking requirements for this property would be contrary to the public interest. The Zoning Ordinance provides that in granting a variance, the Board "...may impose appropriate conditions and safeguards including but not limited to planting screens, fencing, construction commencement and completion dates, lighting, operational controls, improved traffic circulation, highway access restrictions, yards, parking requirements, the duration of a use or ownership, or any other requirement which the Board deems appropriate under the circumstances, upon a finding that they are necessary to fulfill the purpose and intent of this chapter." In this case it is appropriate to grant the variance only for those uses which generate a low to moderate demand for parking similar to the uses existing at this location previously. In order to provide some flexibility, staff recommends that a complete variance to the requirements of Section 36-58 of the Zoning Ordinance, off-street parking requirements, be grantedonly for those uses requiring parking at a ratio of one spate/200 square feet of floor area or less. The only exception of this would be for that space currently used by the Vine Tavern which would be allowed to maintain the existing use, or any use permitted in the CC -2 Zone which requires the same amount of parking or less. ,y9a Page 3 1 STAFF RECOMMEHOMON Staff recommends that the variance to Section 36-58 be granted for the property located at 529 S. Gilbert Street and 330 Prentiss Street with the condition that only those uses requiring parking at a ratio of one space/200 square feet of floor area or less are permitted. ATTACHMENTS 1. Location map 2. Plot plan Approved by: �'y/J Donald Schmeiser, irector Departmene of Planning and Program Development 590 L6Cb.�"► oN t��.P SaeWne.K O" 1 h t, " //='/D10// 7 4 O" 1 h t, " //='/D10// MINUTES a D IOWA CITY BOARD OF ADJUSTMENT F r 8 91984 FEBRUARY 8, 1984 DECISIONS MARIAN K. KARR MEMBERS PRESENT: Randall, Fisher, Barker, Slagle CITY CLERK (3) MEMBERS ABSENT: VanderVelde STAFF PRESENT: Boyle, Franklin, McCormick 1. V-8345. The Board denied the application submitted by James Alberhasky for a variance to the number of roomers permitted in a single family zone at 1126 Rochester Avenue. 2. V-8346. The Board approved the variance requested for the property located at 529 South Gilbert Street and 330 Prentiss Street with the following conditions: 1. Only those uses requiring parking at a rate of one space per 200 square feet of floor area or a lesser ratio will be permitted. 2. That a sign stating 'parking available in the rear" be erected in a permissible location; provided that such a sign can be. erected in conformity with the ordinances of the City of Iowa City. 3. SE -8402. The Board granted a special exception submitted by Ben -Moore on behalf of St. Patrick's Church to expand a religious institution in an RM -145 zone. 4. SE -8403. The Board granted a special exception for Mid -Eastern Iowa Community Mental Health Center to reduce the number of parking spaces for 1800 square feet of office space from six to three. The Board also granted a special exception to permit use of the municipal parking facilities at Chauncey Swan Plaza and the Iowa City Recreation Center for up to 50% of the eight required parking spaces under Section 36-58.(d)(6) of the Code for the property at 5(}S�East Collegr`reet., Approved by: uougias uoocnro Board of A 'ustmen 59a Board of Adjustment January 19, 1984 Page 2 VanderVelde stated that she supported the exception because she felt that continued use of this property as a single family home was beneficial to the neighborhood and that it appeared that the exception would help encourage the continuation of that use. Fisher moved and Randall seconded that the findings of the staff be adopted as the findings of the board with regard to both the specific standards of Section 36-69(b) and the general standards for the granting of special exceptions, contained in Section 36-91(g)(2). The motion passed unanimously. Randall moved and Fisher seconded that special exception be granted for the purpose of constructing a recreation room over an existing garage which currently extends 8 inches into the required side yard area with the following 3 conditions: (1) That no such addition extend further into the required side yard area than the existing garage. (2) That the addition be no greater than 1 story above the existing garage. (3) That the addition be compatible with the design and architecture of the existing structure. The motion passed unanimously. VARIANCE ITEMS: 1. V-8345. Public hearing on an application submitted by James Alberhasky for a variance to the number of roamers permitted in the RS -8, medium density single family residential zone at 1126 Rochester Avenue. Knight stated that the applicant was not present, and observed •that he had attended the meeting on January 11, 1984. Knight explained that Mr. Alberhasky may not have known about this meeting. VanderVelde requested a motion to defer this item until the next regular meeting. Randall moved and Fisher seconded to defer item V-8345 until the next regular meeting. The motion passed unani- mously. 2. V-8346. Public hearing on an application submitted by Joseph Kennedy for a variance to the off-street parking requirements for the property located at 529 South Gilbert Street. Knight reviewed the staff report and distributed photos of the site and letters opposing the granting of the variance. Knight stated that the staff recommended that the variance to Section 36-58 be granted for the property located at 529 S. Gilbert Street and 330 Prentiss Street with the condition that only those uses requiring parking at a ratio of one space/200 square feet of floor area or less are permitted without providing the required off-street parking. The following spoke in favor of the variance. `9a Board of Adjustment January 19, 1984 Page 3 Joe Kennedy explained why the previous tenants did not renew their leases and the hours that the Vine is open. He said he has 15 letters of persons wishing to rent space for the art studios which he is proposing to construct on the second and third floors of his building. VanderVelde asked if any attempts had been made to purchase parking space. Kennedy stated yes, but there isn't anything available. Fisher asked about parking behind the building and Kennedy explained that Maiden Lane is behind the building and it still is an existing street. Knight observed that the City Council needs to be made aware of the parking problem which exists there. Knight remarked that the Maiden Lane right-of-way could be converted to a Municipal Parking Lot or could be vacated by the City and sold to the adjoining property owners with an access easement to allow people to get into the back lots. The following spoke against granting the variance. Chuck Skaugstad, representing The Mansion, stated that parking is a problem. His son has difficulty finding a parking space in their parking lot at times, which is across the street from Mr. Kennedy's building. Skaugstad stated he was concerned about the type of businesses which may move in and the future demands on parking if the variance is granted. Knight stated they had received a number of calls stating concerns about parking. He also referred to the letters from Gary Fitzpatrick, Bruce and Grace Johnson, and Wayne Sullivan opposing the variance. Randall questioned Kennedy if he was aware of the problems when he purchased the building and Kennedy stated he thought the previous tenants were in compliance with the Zoning Ordinance and found out later that they weren't. VanderVelde asked if there was any way of conditioning the granting of the variance on the City taking action. Knight said no because that had nothing to do with the zoning ordinance requirements. VanderVelde observed that while there is a good case of hardship, there is also a good case that granting a variance would conflict with the public interest. VanderVelde suggested sending a request to the City and asking them to consider developing parking in the space behind the building. Boyle recommended deferral to the next meeting to give the board a chance to make a final decision. VanderVelde proposed the following motion: The Board finds that without any variance at all, Mr. Kennedy cannot earn a reasonable return. 2. A variance to allow a hundred percent use of the building, without requiring some parking, would be contrary to public interest, but S90 Board of Adjustment January 19, 1984 Page 4 3. When we balance the public interest and the applicant's hardship, we find that granting a variance to the same extent will offset the damage to the public interest caused by the additional cars that will generate. Boyle commented that according to the language of the Code, the Board should not grant a variance if it is contrary to the public interest. Knight remarked that he did not believe it had been shown that a variance for types of uses which would generate daytime parking demand was contrary to the public interest. He suggested that the Board defer action to give the applicant an opportunity to deal with the public interest question. VanderVelde moved to defer acting on this variance to next meeting. The motion passed unanimously. Randall moved and Fisher seconded that the Board recommend that the City look at the parking problem immediately. The meeting adjour ed at 6:30 P.M. Minutes take(by can ohn on. Submitted by. Approved by: Lea Vandervelde Temporary Chairperson Syv ri MINUTES , BOARD OF ADJUSTMENT r FEBRUARY 8, 1983 4:30 P.M. CIVIC CENTER COUNCIL CHAMBERS 14EMBERS PRESENT: Randall, Fisher, Barker, Slager ME14BERS ABSENT: VanderVelde STAFF PRESENT: Boyle, Franklin, Knight, McCormick FINAL ACTION TAKEN: 1. V-8345. The Board denied the application submitted by James Alberhasky for a variance to the number of roomers permitted in a single family zone at 1126 Rochester Avenue. 2. V-8346. The Board approved a variance for the property located at 529 South Gilbert Street and 330 Prentiss Street to exempt the property from compliance with the required parking with the following conditions: 1. Only those uses requiring parking at a rate of one space per 200 square feet of floor area or a lesser ratio will be permitted. 2. That a sign stating "parking available in the rear" be erected in a permis- sible location; provided that such a sign can be erected in conformity of with the ordinances the City of Iowa City. 3. SE -8402. The Board granted a special exception submitted by Ben Moore on behalf of St. Patrick's Church to expand the religious institution in an RM -145 zone. 4. SE -8403. The Board granted a special exception for Mid -Eastern Iowa Community Mental Health Center to reduce the number of parking spaces from six to three. The Board also granted a special exception to permit use of the Chauncey Swan and Recreation Center municipal parking facilities for up to 50% of the eight required parking spaces under Section 36.58.(d)(6) of the Code for the property at 505 East College Street. SUMMARY OF DISCUSSION: The meeting was called to order at 4:45 p.m. by Chairperson Barker. Variance Items: 1. V-8345. Public hearing on an application submitted by James Alberhasky for a variance to the number of roomers permitted in a single family zone at 1126 Rochester Avenue. Knight reviewed the staff report, and explained the occupancy requirements of Section 36-8 of the Zoning Ordinance, medium density single family residential zone (RS -8). According to these provisions, up to three unrelated individuals would be permitted to reside on the premises in question. City records classi- fied this house as a single family dwelling. Under the old zoning ordinance, single family dwellings were allowed to have two roomers. The applicant has, 59d Board of AdjustmenL February 8, 1984 Page 2 therefore, suffered a reduction of only one roomer in the rezoning process. Knight also noted that compliance with the new roomer restrictions is not required for existing uses until November 30, 1984. The applicant is requesting a variance to allow a use with more roomers than would otherwise be permitted in the zone in question. Knight observed that the City Council recently established a specific legislative intent on this issue by acting to reduce the number of roomers permitted in single family dwellings from two to one. Knight argued that the requested variance would be contrary to public interest and that it is not in harmony with the general purpose and intent of the zoning ordinance or the objectives of the Comprehensive Plan. Staff recommended that the variance be denied on the grounds that the applicant could not demonstrate unnecessary hardship and that granting of a variance would be contrary to the public interest. Public Discussion: Letters of protest were received by the Board from 1) Viola Whitmer who stated in her letter that her driveway had been used on several occasions by the tenants next door. Another letter from Renee M. Huntley protesting upkeep of the property and vehicle noise on the streets. 3) A letter from John S. Nelson who expressed concern over the balance of single family dwellings and rental properties in the neighborhood. Mr. Tom McDonald, attorney representing the owners of the property, spoke on behalf of Mr. Alberhasky. He stated that he did not believe the owners were interested in destroying the neighborhood and that but additional roomers would not cause any parking problems. Parking in the rear of the property had been paid for by the owners and that there had been no previous complaints. This is a very large six bedroom home. Presently there are three roomers. The problem seems to arise when the current roomers have subleased to other roomers and have them move in without the owners permission. Mr. McDonald stated that his client would suffer apparent unnecessary hardship if the variance is not granted in that the home cannot yield a return due to its size and heating expenses, etc. Discussion of the Board: Slager asked Mr. McDonald if the owners were aware at the time they purchased the property a year and one-half ago of the zoning changes. Mr. McDonald stated that at that time current zoning ordinance was not in effect. Fisher stated that he believed that the applicant had not demonstrated hardship due to the fact that the house could be sold again as a single family residence without loss to the current owner. Also, that the house could be rented as a single family residence. Randall arrived at the Board meeting at 5:15. He stated that he was going to abstain from comment on this issue. A motion was made by Fisher to grant Mr. James Alberhasky a variance to the number of roomers permitted in the single family zone at 1126 Rochester Avenue. The motion was seconded by Slager and was unanimously denied. 590 Board of Adjustment February 8, 1984 Page 3 V-8346. Public hearing on an application submitted by Joseph Kennedy for a variance to the off-street parking regulations for uses at 529 South Gilbert Street. Knight explained that this item had been deferred from the January 19, 1984 Board of of Adjustment meeting. He stated that the major issue at the time had been in regard to the impact of a variance on the public interest because there is no parking available on the property in question. The parking that is used is actually the Maiden Lane right-of-way and is owned by the City of Iowa City. The building in question has four floors, three above grade and one in the basement. The top three floors have had tenants in the last year, however, they were not recognized as non -conforming uses because no records exist that they were established in conformance with the City zoning ordinance. For that reason the top three floors are essentially unusable unless off-street parking can be provided. It was staff's opinion that unnecessary hardship can be shown in this case. Staff feels that this location is unique in relationship to the rest of the City in that most property has some land that they can use for off-street parking. Also, the situation exists because of the general nature of the area and not as a result of the applicant. At the time the property was acquired the tenants that were in the building and had options to renew their leases and gave every appearance of staying on. The applicant therefore was not aware that he would be in a position where he would not have tenants and could not bring new ones in. Public interest in an issue here due to the lack of parking and the potentially negative impact on surrounding property owners. Staff recommended that a variance be granted requiring no parking for any use which by the terms of the Zoning Ordinance would be required parking at a ration of one space per 200 square feet of floor area or greater. Board Discussion: The Board requested additional clarification on the status of the Maiden Lane right-of-way. Knight stated that the current condition of the street behind the building is unimproved and gravel. This is currently being used for parking. Two possible suggestions were made by Knight that the City could sell the street, however, the Council policy is that first option will be given to adjoining property owners. Secondly that the Council could vacate the property for street purposes and converting it to a municipal parking lot. At the last meeting the Board submitted a recommendation to the Council meeting that they look into that possibility. Barker questioned staff's interpretation of the non -conforming use provisions. He stated that the building has previously been used for years as a commercial establishment and that it was only recently that the top three floors vacated. Knight stated while that may be true, that those were never established in conformance with the zoning ordinance. Barker asked if a new business was required to come to City Hall when they moved to a new location to determined if they need a building permit or if they comply with zoning ordinance regulations. Knight stated yes, if the use changes a certificate of occupancy is always required, even when a building permit is not. This ensures compliance with the zoning requirements. .5d Board of Adjustment February 8, 1984 Page 4 Public Discussion: Mr. Bill Lucas, attorney for Joseph Kennedy, came forward and presented a plot plan which showed the number of potential parking spaces on the Maiden Lane right-of-way. Pictures were also presented to the Board. Barker stated that the drawings appeared correct. Mr. Lucas stated that previous uses of the property included a furniture store, health food store, Iowa City Women's Press, Titronix, and Studio Project. The property was purchased one year ago at which time the leases seemed assured. For various reasons the tenants chose not to stay in the building and it has been empty for four months. During the last four months there has been no cash flow and this creates a hardship on the applicant. Lucas brought forth floor plans showing the plans for remodeling the top two floors He feels that the real problem is not hardship, but public interest. Public interest constitutes the impact of a variance on the surround- ing businesses and the concerns that parking will be a problem after 5:00 p.m. when the greatest parking demand exists. Lucas indicated that Mr. Kennedy had surveyed the number of cars parking in the Maiden Lane right-of-way in the daytime and that the numbers showed no excessive use of the lot. It was noted that according to the plot plan, Maiden Lane would accommodate approximately 42 cars. Part of that property is currently being blocked by supplies of neighbor- ing businesses. Lucas stated that the intent of the owner was to turn this building into artist studios and he would include within his lease a requirement that would limit tenants at 529 S. Gilbert Street from parking in the Maiden Lane right-of-way. Mr. Gene Dieken of 228 South Summit Street came forward on behalf of Mr. Kennedy. He stated that he was a potential tenant and as such did not plan on driving to his studio. He also pointed out that there was nowhere else in town where he could rent an artist studio. i Mr. R. Best of 221-1/2 Washington Street also came forward stating that as a potential tenant he would also not be parking in that area on a consistent basis. Barker stated that the Board had received a letter from Mr. Fitzpatrick repre- senting Fitzpatrick's Tavern. He stated that the variance would add to the existing parking problems and be detrimental to his business. Another letter dated January 10, 1984, signed by Bruce Johnson, Grace Johnson and John Sullivan, also of neighboring businesses Knock on Woods and Stones, stated that this area had a severe parking shortage and was a troublesome intersection. They felt that a variance should not be granted. Slager suggested that concerned partie approach the City Council for the vacation of the Maiden Lane right-of-wa,y�to allow them to purchase the street. Mr. Lucas replied that they would prefer municipal lots with leases and that Mr. Kennedy will be approaching City Council. Randall stated that currently the owners buy rock and the City does the mainte- nance work on Maiden Lane. Fisher stated that he felt the other owners shouldn't have any more rights than Mr. Kennedy providing that the total amount of all parking of all persons was not excessive. 590 Board of Adjustment February 8, 1984 Page 5 Randall suggested some sort of sign so that the customers would know where to park. Slager stated that the owners could not put up a sign for parking as the City owned the street and the City had those rights. Randall suggested a "parking in the rear" so that the public knows where to park. A motion was made by Randall to approve the variance to Section 36-58 be granted for the property located at 529 South Gilbert Street and 330 Prentiss Street with the following condition: 1. Only those uses requiring parking at a ratio of one space per 200 square feet of floor area or lesser ratio be permitted. � 2. A sign indicating parking available in this area be erected in a permissible and visible location provided that such a sign can be erected in conformity with the ordinance of the City of Iowa City. The motion was seconded by Fisher. Motion was approved unanimously. SPECIAL EXCEPTION ITEMS: 1. SE -8402. A special exception request submitted by Ben Moore on behalf of St. Patrick's Church for a special exception to expand a religious institution in an RM -145 zone. i Chairperson Barker recommended that a motion be made to approve SE -8402 as recommended by staff. Randall noted a typographical error in the staff report under the section of requested action, Section 36-15(d)6 should read 36-15(d)7. Franklin pointed out that the staff recommendation include the suggested conditions in the staff report. Mr. Ben Moore spoke on behalf of St. Patrick's Church concerning the requirement of a curb to be installed with appropriate breaks and signage indicating that the alley was one-way. Mr. Moore expressed concern for safety of the children and a sign existed further down the alley, he felt that the sign should be left out. He also requested that the conditions requiring parking curbs be elimi- nated. Mr. Moore explained to the staff and Board members that if curbing were installed members leaving the church would then have to back out into the alley and he was concerned about the safety of the children and the difficulties that may be encountered by the elderly parking at the church. Slager questioned whether or not there was definite distinction between the parking lot and the alley. Mr. Moore stated that there was. Franklin stated that the conditions included in the staff report were included in response to previous concerns raised by the church regarding parking and traffic in the alley. Mr. Moore stated that at this time the church preferred not to include the curbing and the signage and that if there was a problem at a later date they would in fact include those items. Barker stated that he was willing to trust the integrity of the church to act on behalf of the best interest of the children. A motion was made by Randall that special exception SE -8402 be approved as requested. The motion was seconded by Slager and was approved unanimously. ,590 Board of Adjustment February 8, 1984 Page 6 2. SE -8403. A request submitted by Mid -Eastern Iowa Community Mental Health Center for a special exception to reduce the number of required off-street parking spaces and to provide up to 50% of the required parking in a municipal lot. Franklin reviewed the staff report. It was the staff's recommendation that this request be discussed in two separate sections; one, the request to reduce the parking spaces from six to three for a total parking requirement of eight spaces, and secondly, the request for 50% (four spaces) of the parking to be provided in a municipal lot. Franklin expressed concerns for the availability of future parking in the downtown area due to the eventual closing of the old library parking lot. Fisher questioned whether the center was currently leasing spaces from the City of Iowa City to provide the previous reduction in parking. Franklin commented that the City of Iowa City is no longer granting leases. Robert Burns spoke on behalf of the center concerning the six to three reduction of parking spaces. He stated that the new 1800 square foot facility would only be employing three persons, and that three parking spaces would be adequate for those employees. He brought to the attention of the Board the uniqueness of the center's clientele stating that most of the clientele are either from Hillcrest Family Services and are not allowed to have cars or that they are employees from Goodwill Industries and because of physical or mental handicaps do not own or have access to vehicles, and therefore do not require parking in the parking lot. Mr. Verne Kelley, Executive Director of Mid -Community Mental Health Center, submitted to the Board a letter from himself and Hillcrest Family Services as well as Goodwill on behalf of their request. He stated that the day treatment center's purpose was to reduce hospitalization for those patients who required more than one hour a week of care but less than 24 hours a day. He stated that office hours were from 9 a.m. to 2 p.m. He also stated that the current staff as well as the new staff has a specific need to have ready access to the clinic from their office as they are on call and could be needed on an immediate basis. He stated that the maximum patient load per day would be about twelve patients, and that there were no persons living in the home. Mr. Kelley stated that on a day-to-day average there were 17 employees currently employed at the center. Ms. Gladys Jenkins, member of the board for the center, spoke on behalf of the uniqueness of this population. She stated that the patients were seriously mentally ill and heavily medicated. They were not likely to be aided by other agencies. She stated that most patients do not and should not drive cars, and that the medication the patients use require constant monitoring. Karen Thurlman, director of the center, stated that due to the bus line and the downtown business district this made an ideal location for those patients. Randall asked what alternatives the center had if this proposal were not granted. Thurlman stated that currently they had no alternatives. Franklin stated that she had received a call from Dr. Terry McDonald who practices east of the center. He wanted to express concerns about parking. He stated that there was a driveway in between the two offices and felt patients had been parking in his lot. Barker stated that the fact that the Center had received a variance eight years ago and there had been very little reaction to the posting of the property was testimony to the fact hat the neighbor's did not feel strongly about a problem. He also stated that it was difficult to deter- mine who in fact was parking in Dr. McDonald's lot and reminded other board members that parking was a universal problem in this city, and that the center 59,1) Board of Adjustment; February 8, 1984 Page 7 had seemed to cope very well. Barker asked Mr. Kelley if they restrict the staff's parking currently and Mr. Kelley responded that the center pays for staff's parking in nearby municipal lots. Randall moved that a special exception be granted to reduce the number of parking spaces from six to three. Slager seconded the motion. The motion was approved unanimously. Discussion concerning the 50% reduction in parking: A survey of the surrounding parking areas was made by both the center and the City staff and the result of those surveys seemed consistent with each other showing a number of sufficient vacancies currently in the lots. Staff stated concerns over the future parking situation of the downtown area when the old library lot closes. Barker stated that he felt the center's obligation was to prove parking availability under the current status. Fisher moved to approve special exception SE -8403 to permit use of a municipal parking facility for up to 50% of the eight required parking spaces under Section 36.58(d)6 under the Code be granted for the property at 505 East College Street; the motion was seconded and approved unanimously. OTHER BUSINESS: A request had been made concerning changing the date of the board meetings from Wednesdays to some other time. Barker stated that he was opposed to this idea. Slager made a motion to keep the meetings on Wednesday. The motion was seconded by i Fisher and was approved unanimously. Minutes of November 23, 1983. Randall moved to approve the minutes subject to any changes that might be phoned in. The motion was seconded by Slager and approved unanimously. The next meeting was set for March 14, 1984. The meeting was adjourned at 8:30. Minutes take by Colleen McCormick. Submitted by: Doug Boot roy, Secretary Approved by: Scott Baker, Chairperson S9d 7-T7 I Date To: City of Iowa City MEMORAN4DU March 16, 1984 Ileal Berlin, City Manager From:." Jim Hencin, CDBG Program Coordinator Re: Housing Survey - City Council Referral of March 13, 1984 The following comments are provided in response to questions about the multi -family housing survey which is to be done later this month. 1. Can information on rental policies (dependents, etc.) be obtained? Yes. However, information of this nature would be best obtained through a separate survey or other means. The survey to be conducted by this department is basically designed to obtain two pieces of information --current rents and vacancy rates. Given the sensitivity of the family housing issue, I believe a question pertaining to it would have a chilling effect on apartment owners/managers responding to our survey. 2. What is the cost of doing this survey? The direct costs for doing the survey will be less than $600, including printing costs, data entry, tabulation and analysis on computer. Funds for this purpose are budgeted in the FY84 CDBG Division budget. Personnel costs are mini- mized by mainly utilizing JCCOG interns and other interns who are paid through a HUD technical assistance grant to the University of Iowa. 3. Who will perform the survey? We have arranged to use two JCCOG interns; four HUD -funded interns; a work study student; and one unpaid practicum student during the last week of March. These interns will work along- side Associate Planner Marianne Milkman, under my supervision. 4. What is the purpose and value of the survey? The purpose of the multi -family housing survey is to obtain an accurate indication of current rents and the vacancy rate for rental housing in the Iowa City area. This information would be used to compare with vacancy rates obtained in 1982 and rents obtained in 1983, prior to the recent apart- ment construction boom. A survey such as this one has considerable value to the City for its housing programs. For example, information on rents can be used to document the need to adjust HUD's fair market rents for the Section 8 Housing Assistance program which, for Iowa City, have generally been set very low. Vacancy rates and the numbers of units available at lower costs are reported in the City's Housing Assistance Plan which is sent to HUD. There is a clear indication that in the future, HUD will place emphasis on awarding housing grants, vouchers, etc. to communities which can demonstrate the greatest need. For example, one of the criteria for HUD's new housing development grant program states that HUD will consider "the shortage of decent rental housing opportunities in the area for families and individuals without reasonable and affordable alternatives in the private market." _.�7/ ____._.....-_.._...__..--........ ... I hope that this memorandum responds adequately to the City Council's questions. Please let me know if further information is needed. cc: Don Schmeiser, Director of Planning and Program Development /sp 1 City of Iowa City MEMORANDUM Date: March 16, 1984 To: Members of the City Council From: Anne Carroll, Human Relations Director Rosemary Vitosh, Finance Director Re: Blue Cross/Blue Shield Utilization Review Report Twice yearly BC/BS presents to the City a report of recent utilization of health insurance services by members of the City of Iowa City group in comparison to all other Iowa BC/BS members. Summaries of our experience from the most recent period for which information is available (July 1, 1981 -June 30, 1983) are attached for your review. These statistics represent a con- tinuation of trends seen previously which we hope to maintain and improve on through implementation of changes such as the recently approved mandatory outpatient surgery and outpatient treatment of substance abuse coverages, and cost control incentive payments to employees. Significant indicators are: *The City patient hospital day rate decreased 22% to 416 days per 1000 members. Plan -wide (all other Iowa BC/BS subscribers) the patient day use rate fell 9% to 690 days per 1000 members. *The average charge per hospital admission for City members decreased by 16% to $1,683. Plan -wide, the average charge per stay increased 19% to $2,327. *The average hospital per diem charge for City members increased 8% to $371. The plan -wide average charge per day increased 21% to $411. Representatives from all employee groups within the City workforce are now included on our Health Incentives Committee which reviews this information and recommends changes and incentives related to the health insurance coverage and employee wellness programs. Please feel free to contact either of us if we may supply any additional information with regard to this report. bj3/7 S9� CURRENT PERIOD 690 PATIENT DAYS/1,000 MEMBERS i ADMISSIONS/1,000 MEMBERS AVERAGE. LENGTH OF STAY EXECUTIVE SUMMARY OVERVIEW BLUE CROSS • Your patient day use rate decreased by 22% to a new level of 416 days per 1,000 members. Plan -wide, the patient day use rate fell 9% to a level of 690 days per 1,000 members. '•*The patient day use rate is a function of how frequently individuals *ekare admitted and how long they stay in the hospital. • The admission rate for your membership remained steady at 92. The Plan -wide rate of admission decreased 8% to 122. %* The admission rate can be perceived as the probability of being ^-^`admitLed to the hospital. • For City of Iowa City, the average length of time spent in the hospital decreased 22% to 4.5 days. Plan -wide, the average length of stay in the hospital remained the same at 5.7 days. *`^^Short average lengths of stay may imply frequent admission for one and *A'A•two day stays, while long average lengths of stay may imply many i-^kadmissions for severe illness episodes. t�I i �1'...�i•�• ��j ¢ eti "i till .. '')�:;..71 CURRENT PERIOD i CHARGE PER ADMISSION CHARGE PER DAY VISITS/1,000 MEMBERS Executive Summary Overview City of Iowa City • The average charge per admission for your members decreased by 16% to $1,683. ,327 Plan -wide, the average charge per stay increased 19% to $2,327. ***The average charge per admission is affected by the average length C1 ***of stay of your members and the average per diem charge. • The average per diem charge for City of Iowa City increased B% to $371. The Plan -wide average charge per day increased 21% to $411. ***This charge is influenced by the hospital's costs for providing ***services and the intensity with which those services are provided. • The rate of visits to the outpatient setting by your members decreased B 4% to 16B. Plan -wide, the number of outpatient visits per 1,000 members increased 82 13% to 182. ***An increase in outpatient usage coupled with a decrease in inpatient ***usage is generally viewed as favorable; whereas the reverse is ***viewed as unfavorable. -2- CURRENT PERIOD IP PROCEDURES/1,000 MEMBERS L'1 OP PROCEDURES/1,000 MEMBERS i Executive Summary Overview City of Iowa City BLUE SHIELD • The rate of inpatient procedures performed for this membership C increased by 8% to 298. The Plan -wide rate of inpatient procedures performed increased slightly to 433. i -^^The rate of inpatient procedures performed is closely correlated ^`*with the admission rate since most inpatient procedures are ^'^'Itypically performed at the beginning of the hospital stay. • Outpatient procedures per 1,000 performed for your members decreased by 2% to 512. Plan -wide, the rate of outpatient procedures performed climbed 36% to 839. ' ^^'This is a function of the rate of visits to the outpatient department ^^*of a hospital, the emergency room, the doctor's office, ambulatory kcenters, the number of ambulance trips, or the services provided ^^by independent laboratories. QED City of Iowa City - MEMORANDUM Date: March 19, 1984 To: Neal Berlin, City.Manager From: Rosemary Vitosh, Director of Finance 1' Re: Payment for Radio Ads The payments for advertisements to four radio stations, as listed on the January disbursements list, were for Christmas ads which were run as a part of the marketing program of the Transit System. The cost covered a total of 108 30 -second ads at a total cost paid to the four individual radio stations of $1,434. The funding for such advertising is provided from State Transit Assistance funding, a portion of which is designated for the marketing program. bj5/8 S93 t,cue LEGISLATIVE BULLETIN on uomw. iw. wne 15151 765m961 Second Session, Bulletin No. 6 March 16, 1984 MODIFIED PUBLIC RECORDS BILL PASSES SENATE The Senate has passed and sent to the House SF 2294, a bill modifying the state open records law. This bill is a result of a three-member panel appointed by Governor Branstad last year to recommend changes in the open records law. In January the committee released a list of 52 changes and recommended a major re- writing of the current state law. This bill is a response to the Governor's pro- . posal and only adopts some of the less controversial changes recommended by the panel and calls for the creation of an interim committee to review the remainder - - - - - I of the proposals after the session ends. ANTITRUST BILL TO GOVERNOR House File 2335, an Act relating to the liability of a county, city or an adminis- trative or legal entity created by a county or city, has passed the House and Senate and has been sent to the Governor for signature. The bill provides that certain activities of a city, county or administrative entity of a county or city are not prohibited by the Iowa competition law if they - would not be prohibited for the state. The bill also limits the availability of exemplary damages against a city, county or administrative or legal entity created by a county or city for those activities which violate the Iowa competition law. The bill becomes effective July 1, 1984. BOND REGISTRATION BILL TO GOVERNOR House File 2322, a bill relating to public bonds, has been passed by the Houseand Senate and sent to the Governor for signature. This bill provides that the costs related to the registration of public bonds or obligations may be paid from the fund from which the principal and interest of the bonds is payable. This bill takes effect July 1, 1984. LAST CHANCE FOR VETS' PREFERENCE jAs reported in the last bulletin, the Senate State Government Committee has still not acted on HF 378, the veterans' preference bill already passed by the House. Action on this bill must occur prior to March 23. Failure to act on the bill by j this date will mean that no further action on the bill is possible this session under the rules of the House and Senate. We are very close to securing the necessary eight votes to bring this bill free committee. One last effort is necessary in order to insure at least committee consideration prior to March 23. Members of the committee are: Senators Slater, Carr, Nystrom, Stiles, Bruner, Coleman, Dieleman, Drake, Gettings, Miller, C., Rife, Schwengels, Soorholt: and Welsh. They can be reached by calling (515) 281-3371. HOUSE PASSES POLICE REIMBURSEMENT BILL House File 2247, a bill relating to the reimbursement to cities for law enforce- ment training costs, has passed the House an a vote of MS -15 and has been assigned (over) 5 9�l z- to the Senate Local Government Committee. ` City officials should contact committee members and urge immediate passage of this bill. Members of the committee are: Alvin i'. Miller, Chair Norman J. Goodwin .lames D. Wells Thomas Mann, Jr.• James E. Briles Charles P. Miller Joe E. Brown Richard VandeHoef Milo Colton Arne Waldstein SENATE DEFEATS POLICE CERTIFICATION BILL Senate File 2256, a bill relating to the authority of the Iowa Law Enforcement Academy Council and Director to establish standards for professional conduct in - eluding rules for revocation of certification, was defeated on a 20-27 vote. A motion to reconsider the vote has been filed by Senator Priebe. PSYCHOLOGICAL TESTING BILL PASSES -- House File 2592, an Act relating to psychological testing procedures for law an- forcement officers, passed 55-42 despite objections and arguments that the bill was another mandate on local government without compensation. The bill provides for the establishment of mental fitness standards for law an- forcement officers and correction officers and requires the use of psychological testin suita- bility ae lawmenforcementtoreskills. in corectionsrcareert forcharacteristics suita- applicants- "RIGHT TO KNOW" BILL PASSES SENATE Senate File 2248, a bill relating to the collection and dissemination of informs- - I tion regarding hazardous chemicals, has passed the Senate. Of particular importance to cities is the fact that while the state is removed from liability for damages involving any claim based upon an act or commission of e in carrying out the duties imposed by the bill, cities an employee of the stat are not exempt from liability. The League had offered an amendment in committee which was removed from the bill. Similar attempts to provide the exemption from liability will be made in the House H¢uso Energy Committee and re - and city officials should contact members of the quest the exemption. Members of the committee are: Ralph Rosenberg, Chair Betty Jean Clark Donald J. Paulin BS11 D. Royer Louis J. Muhlbauer John Groninga 6 Sue Mullins Randy Hughes Don Shoultz James 0. Anderson Daniel J. Jay William Sullivan Elaine Baxter Donald J. Knapp Janis Torrence Dennis H. Black Joyce Lonargan Mike Van Camp Ned F. Chiodo John E. Mclntee Harlan Van Gerpen �I As passed the bill creates a program for the Collection and dissemination of in- formation regarding the use of hazardous chemicals in the workplace and in the community. The bill adopts the federal occupational safety and health administration's haz- and communication regulation as the basis for the workers' right to know provi- sions. All employers are covered by the bill except educational research laboratorlesand activities covered under the labeling requirements of the federal insecticide, fungicide and rodenticide act. The League believes that the bill as passed places a great deal of liability on emergency response personnel in local government including ambulance, fire and police units and some exemption from liability similar to what the state was pro- vided is absolutely necessary. 5�1 . PUDLIC HEARING, DEBATE SCHEDULED FOR COMPARATIVE NEGLIGENCE A public hearing on IIF 2387 has been scheduled for Monday, 'larch 19, in the House chambers beginning at 7:30 p.m. Debate on the issue has also been scheduled for today although numerous amendments have been filed to the bill and unless a com- promise can be worked out debate could be extensive. The bill would replace common law principles governing actions for damages arising out of personal ,injury, death or property damage and prohibiting recovery of a person who is mntributorily negligent or prohibiting contribution among the joint tort-feasors. Under this bill, recovery of damages would not be barred by contri- butory fault, but the amount of damages would be reduced based upon the percentage of fault attributable to the claimant, as determined by a jury. '.he bill would also repeat the language passed last session which would prevent cities from being sued for failure to meet standards for design and construction of public improvements which were not in effect at the time the public improvement was designed or constructed unless gross negligence is proven. Finally, the bill modifies the sidewalk liability bill passed and signed by the Governor earlier this session by limiting the liability to abutting property owners. As the bili is currently drafted the League is opposed to its contents along with the amendment filed by Rep. Dan Jay (D -Centerville) because it does not eliminate joint and several liability. The H-540 b Re. Roge orson (R -Monona) wouldoague is eliminateujoi ting andyseveralt liabilityyandpreturnrtoaavch modified comparative negligence approach. Without any legislation the Iowa Supreme Court has established a pure comparative negligence standard in the state. This rule means that all parties suffering in- jury or loss as a result of an accident may recover that portion of damages not caused by their own negligence. This situation is further compounded by Iowa's doctrine of joint and several lia- bility. This doctrine means that if one of the defendants cannot pay their share of the damages, then the other defendants (cities) must pay all of the damages owed. In other words, emphasis is shifted.from who is at fault to who can pay. The current situation affects all cities or their taxpayers and property owners. The League's position, which is contained in the Halvorson amendment, would return to a modified comparative negligence standard which means the right to sue is limited without denying reasonable opportunity to recover damages and removing joint and several liability concept from Iowa law. Joint and several violates the principle of accountability in favor of the "deep pocket" theory. It falsely equates obligation to pay with ability to pay. Cities should not be expected to pay the debts of others. PLEASE CONTACT YOUR STATE REPRESENTATIVE AND ASK THEM TO SUPPORT THE HALVORSON, ET AL AMENDMENT TO HF 2487. MOBILE HOME BILL PASSES SENATE SF 2228, a bill prohibiting zoning regulations or other ordinances eS whichenate disallow plans and specifications for manufactured housing, passed and been messaged to the House. The League is opposed to this legislation and has been successful in previous sessions in preventing passage of this legislation. City officials must contact members of the House Local Government Committee im- mediately to prevent action on the bill in that committee. As passed a city would be prohibited from adopting or enforcing toning regulations or other ordinances for homes built since 1976. s an ntrusion to al let0ryaauthorityvandt imposes hat sal standard on gislation i local igovernmentnwhich czoning should be left to local government. (over) S9� .d. .Members of the House Local Government Committee are: .James 0 -Kane, Chair Donald Hemann Dennis Renaud .James Cooper Raymond Lageschultc. Bill Royer Bob Renken .lean Lloyd -Jones Richard Running Dennis Black Lester Menke Gary Sherzan Florence Buhr Myron Oxley Clay Spear John Connors naris Peick George Swearingen Robert Grandia Charles Poncy Semor Tofte .Janis Torrence Reps. Renken, Black and Spear are members of the subcommittee. House members can be reached by calling (51:) 281-3221. ENTERPRISE ZONE LEGISLATION IN WAYS AND MEANS House File 2479, a bill relating to the establishment of enterprise cones, has been introduced and sent to the [louse Ways and Means Committee for consideration. A subcommittee of Representatives Osterberg (D -Mt. Vernon), Clark (R -Rockwell) and Swartz (0 -Marshalltown) has been appointed to review the bill. As written the bill authorises the Iowa Development Commission to declare areas designated by cities or counties as enterprise tones. Certain conditions of eligibility are outlined in the bill and the commission is given the authority to develop additional criteria for eligibility. Included in the listed criteria an area so designated must have unemployment of 150 percent of the national average, a poverty rate of twenty percent or more of each census tract or at least 70 percent of the households in the area with incomes below 80 percent of the median income of the households in the city nominating the area or a decrease in population of at least 20 percent between the two most recent fed- eral censuses. Once designated an enterprise tone a number of enumerated property tax exemption packages and financing mechanisms would be available to "qualified real estate. -in the designated area. TORT LIABILITY BILL TO WAYS AND MEANS House File 2483, a former Local Government Committee bill, has been assigned to the House Ways and Means subcommittee chaired by Rep. Jim O'Kane (D -Sioux City).. The bill as drafted allows a self-insured city to levy an additional tax to pay the costs of self-insurance and provides that a person cannot be disqualified from a jury in a case where a municipality is defendant on the basis of being a municipal taxpayer unless real, substantial and immediate interest is shown on the part of the person which would unfairly prejudice a plaintiff. IMPORTANT STATE TO DELAY PERSONAL PROPERTY TAX REPLACEMENT REVENUE Senate Study bill 2250 has been introduced which makes a number of significant changes in funding state government operation including the creation of an Iowa Economic Emergency Fund and imposing a two percent income surtax on the amount of taxable income exceeding thirty thousand dollars for the tax year beginning after December 31, 1983. Of primary importance to cities is Division VI of the bill which would delay pay- ment of one-half of the additional personal property tax credit funds in the fis- cal year beginning July 1, 1984 and ending June 30, 1985 with the remainder paid not later than July 15, 198S. As written the state comptroller shall pay to the respective county treasurers on May 15, 1985 an amount equal to one-half of the amount due and payable for the fiscal year beginning July 1, 1984 and ending June 30, 1985. ALL CITY OFFICIALS SHOULD CONTACT THEIR STATE SENATORS AND OUTLINE THE FINANCIAL DIFFICULTY THIS DELAY IN PAYMENTS WILL MEAN TO CITY BUDGETS. Senators can be reached at (SIS) 281-3371. 5W -5 - HOUSE PASSES BID PREFERENCE LAN The House has passed SF 2160, an Act providing a preference for residents in award- ing of public contracts. As originally passed by the Senate, no reference to political subdivisions was in- cluded in the bill. The House, however, adopted an amendment by Rep. Halvorson which defines public improvements to mean public improvements as defined in Chap- ter 23 and applies to the state, its agencies and any political subdivision of the state. As passed by the House, the bill provides for preferential treatment of state resi- dents in the award of contracts for public improvements where the resident is com- peting with a non-resident who is provided preferential treatment in the non-resi- dent's state of residence. SENATE COMMITTEE ACTS ON BOND BILL The Senate Local Government Committee has approved HF 2111, an Act authorizing cities to issue revenue bonds to refund general obligation bonds. This bill has already passed the House and will now be considered by the full Senate. As passed the bill authorizes cities to issue revenue bonds to refund general ob- ligation bonds if the proceeds of the general obligation bonds were expended for a city utility, city enterprise, or a portion of a combined city utility or city enterprise. Presently, revenue bonds can be issued for those purposes but not to refund general obligation bonds. SENATE COMMITTEE ACTS ON Ur1LITY BILL The Senate Local Government Committee has approved HF 2003, an Act relating to the reporting of property owned by a city utility. This bill has already passed the House and will not be considered by the full Senate. As passed the bill removes the requirement that a city utility must annual report all of the property owned by it within a city to the department of revenue. SENATE COMMITTEE ACTS ON CONFLICT OF INTEREST BILL The Senate Local Government Committee has approved HF 2389, an Act relating to the interest of an elected city officer or employee in contracts for the purchase of goods and services by a city. The bill has already passed the House and will now be considered by the full Senate. As passed, a new provision is added to section 362.5 which as a general rule pro- hibits a city officer or employee from having a financial interest in contracts for goods and services sold to the officer's or employee's city. Current law pro- vides ten exceptions to this general rule and this bill adds another exception which allows contracts for cumulative total purchases of up to one thousanddollars per fiscal year that benefit directly or indirectly a single elected officer or employee. x e 1 59� ',.:.:"+-.,.�rY.aul3:w�w.u.W:�wa.L.v�. ._- �—•-a'`fi���aYv�Ytl�MK '. Who Will Foot the Bill For Sewage TFUU114141ent?. Government officials and industry leaders agree that treatment facilities need to be constructed and rehabilitated, but differ on project funding. By Jeff Atkinson, Assistant Editor he battle lines have been drawn. On one side stands Congress, and on the other side is the wastewa- ter treatment industry. Both sides agree on the need for construction of new wastewater treatment facilities to meet growing industrial and population de- mands and that old facilities require re- habilitation. But they disagree about how to pay the bills. With its power of the purse, Con- gress has approved a construction grants program that industry officials believe is insufficient to meet the exist- ing needs. In order to compensate, an- other bill has been introduced in the legislative chambers that would nearly double the available amount of sewage grant funding. Yet, industry officials still balk at Congress' latest solution proposal. The officials want the money, but not in the form of charity handouts, which could lead to a "Robin Hood syndrome," where the rich get richer and the poor gel poorer. "Despite the progress that has been made in cleaning our nation's waters since 1972, much remains to be done," says Kermit L. Prime, chairman of the legislative and government affairs com- mittee of the National Society of Profexsional Engineers (NSPE). His :L•: comments came during testimony be- fore the House Subcommittee on Water Resources, Committee on Public Works and Transportation. "The construction grants program has played a major role in bringing about that progress," says Prime. "However, we believe the time has come for Congress to give serious con- sideration to alternative financial ar- rangements to support state and local governments for the construction of publicly owned treatment works." Robert Canham, executive director of the Water Pollution Control Federation (WPCF), agrees. "In view of the real world and the format of the construc. tion grants program, Congress needs to look at other ways of substitute financ- ing." "Even with federal funding, local governments need to raise money them- selves," Canham adds. When President Ronald Reagan signed the Municipal Wastewater Treat- ment Construction Grant Amendments of 1981, authorizing a continuation of the construction grants program at a funding level of $2.4 billion a year through fiscal 1985, the federal govern- ment continued Its commitment to help municipalities with wastewater treat- ment problems. The 1981 grants program amend- ments continued the federal funding share at the 75 percent project level through fiscal 1984. However, in fiscal 1985, only secondary and advanced wastewater treatment facilities, inter- ceptors and infiltration/inflow mainte- nance correction will be federally funded, and at a reduced federal share of 55 percent of project cost. After Oc- tober 1, 1984, local government must pay for planning and design costs. Legislation proposed by Rep. James Howard (D-N.J.) would provide $23.5 billion for sewage grants during the next five years. Howard, chairman of the House Public Works and Transporta- tion Committee, proposes sewage grants of $4 billion in fiscal 1984, S4.5 billion in fiscal 1985, and 55 billion each for fiscal years 1986, 1987 and 1998. Howard's legislation is a proposal to restore the pre -1981 level of funding, which was part of the Reagan adminis- tration's budget cut, without making any other changes in the program. "We owe this effort to the American public and to future taxpayers who will be paying more if we don't continue the fight against pollution," says Howard. "The program of construction of wastewater treatment plants contained in the federal Water Pollution Control Amedean City 6 County/March 1984 C9 j Act of 1972 was one of the more suc- cessful pans of the environmental movement," says Howard. Based on existing authorizations, the ISuvironmental Protection Agency esti. mates that 5,000 communities will not receise federal construction grants and thus have w desclop their own alterna. tive financial plans for achieving sec. ondary wastewater treatment. However, the NSPE don not believe the construction grants program is the best method of financing wastewater treatment projects. '-rhe grant pro- gram has prosen unfeasible," says Bill Fogen y, deputy director of legislative and government affairs for the society. "Grams programs have caused long delay, in the design and construction of %:aslcualer treatment facilities. It Is d's. couluging mem hen from laking on these projects." Prime adds, "The very existence of the grants program actually discourages many communities from prncecding with construction, esen when they could do so by utilizing local financial re. sources. "ss'c prupu,c Thal tic grant, pro. Plot]' he phased our." says Prime. "Our basic purpose is lit seek an end lit Iles• costs of delayed projects, which the co, er [nhml i, ;;]"sing by ntfcrinc false American City L County/March 1984 hopes of future grant funding. "It is imperative that communities across the nation know, in no uncertain terms, who will and who will not re- ceive grants. Only then will those local. ities that have avoided committing their own resources have an incentive to move projects ahead." If the grants program is to be phased out, the federal government should es. tablish a timetable so that municipali. ties currently receiving funds will not be detrimentally harmed, says Canham. Loan program "What we are advocating is a loan program," says Fogerty. -We're not saying no federal funding, we're saying don't expand the grants program. The federal government cart he insnlved with the loan program." One such loan program was provided in H.R. 3678, life Water Resources Conservation, Development, and In. frosiructure Improvement and Rehabil. itation Act of 1983. This act provides for a four-year, 1800 million annual loan program for the repair or deterio- rated water syvems, according to Rep. Howard. "In the funding of treatment plants, a determination must he made nn file desirability of cliauvnhe a :taut pro. gram to a loan program after a decade Of operation," states Howard. "That determination has not been made," he adds. The NSPE suggests that it is possible for the federal government to structure a low-interest loan program to cover 100 percent of project costs, which would not place unreasonable burdens on the community or ratepayers in comparison to the current grants pro. gram. Currently, both the Environmental Protection Agency and the Farmers Home Administration have programs for the construction of publicly owned treatment works, and the Farmers Home Administration loan program generally has seemed to work well ac- cording to the engineering group. "Ratepayers in many communities might be better off if the entire project is funded through a federal low-interest loan than if it is funded in part by a grant and in part by financing at mar. Let interest rates," says Prime. Besides backing a loath program, the NSPE is very interested in the concept of state "inl'rmtrucmre banks," says Fogeny. "When the money gets paid back, we will hove a revolving fund that can be used by meal govcrnnu•nf. "Infrastructure banks are one of the 41 11 Municipalities Face Clean Water Deadline By Cathy Dombrowski, Washington Correspondent Federal funds for sewage treatmenl may be drying up, but not federal stan- dards. As communities struggle to find alternate methods of financing treat- ment facilities, the Environmental Protection Agency (EPA) has released a National Municipal Policy. The agency's goal is to have all municipalities comply with the Clean Water Act as soon as possible, but no later than July 1, 1988. The absence of federal grant money will be no excuse for non-compliance with the July 1, 1988, deadline, according to staff instructions on policy implementa- tion. The Instructions continue in a more conciliatory vein, noting that an exten- sion beyond 1988 will be allowed if "extraordinary circumstances" preclude com- pliance. In such cases, municipalities having acted in good faith will be able to work with their state agency and the EPA to develop an enforceable schedule for achieving compliance. The agency has no definite figures on how many communities will be allowed to go beyond the 1988 deadline, but clearly it will be less than 100, maybe less than 20, says James Elder, deputy director of the Office of Water Enforcements and Permits. These communities primarily will be large cities with financial or physical problems in completing their plants on schedule. The EPA estimates that 6,500 communities must take steps to meet the deadline for both secondary treatment and advance treatment needed to achieve cleanup on water quality limited streams. In policy discussions, the word is "we mean business," says Elder. A violation of the 1988 deadline without an extension will make a community liable for fines under the Clean Water Act. The EPA is committed to enforcing the 1988 deadline. "Extraordinary circumstances" that can qualify a community for an extension can be either financial or physical. Elder explains. A financial extension will occur if it is financially impossible for a community to build a treatment facility. The second extraordinary circumstance is physical incapability, such as a city being so populated that it cannot easily acquire the land needed for a treatment fa. cility. In this case, the city may have to go through condemnation proceedings, thus extending the time needed to come into compliance, Elder says. Elder predicts that quite a few law suits will be filed to enforce the deadline be. cause cities will resist, thinking that the EPA is not serious or that more federal money will be forthcoming. The first suits will probably involve operation and maintenance problems and could come as early as this year, he says. The approximately 1,800 communities that have operation and maintenance problems, Elder says, will be identified in strategies prepared by the slates this spring. Such facilities probably will be given six months to comply. The EPA will begin establishing new schedules this year and should finish the job by the end of fiscal 1985. To deal with operational problems at completed plants, the EPA will ask com- munities to improve facility operations. To this end, municipal officials may have to perform an in-depth, diagnostic evaluation of the causes of non-compliance and develop a detailed composite correction plan, If the correction plan is technically and financially sound, the permitting authority can use an administrative order or judicial consent decree to have the municipality carry out the plan at its own ex. pense. Facilities built with construction grants after May 12, 1982, must be certified as complying with performance and design standards one year after initial operation. The EPA plans to place a high priority on tracking these performance certifier. tions and resulting corrective actions to ensure that operation and maintenance problems do not arise in the future. A municipality that does not receive federal aid is to prepare a municipal com- pliance plan to show how it plans to meet the requirements of the Clean Water Act. The plan should identify the needed treatment technology, the financial mecha- nisms for funding construction and operation; the proposed, fixed -date compli. ance schedule, including construction start and completion dates; dates for attain. ing operational levels and effluent limits; and appropriate interim steps to ensure progress toward compliance. ❑ 42 pussiblitics to federal government assis. tance," says Canham. "Out, we would like to see some results (before we react)," he adds. The NSPE suggests that considera- tion be given to providing states with seed money to set up revolving loan funds specifically for wastewater treat. ment projects. The interest rates should be low enough in comparison to market rates to make the utilization of loans attractive to communities that require financial assistance. In addition, NSPE believes that a loan program administered on the state level would help reduce some of the procedural requirements currently asso. ciated with the grants program. "We have received various proposals for new financing schemes along the lines of an infrastructure bank," says Howard, "We will be studying these proposals during this session of Con- gress with an eye toward developing an overall approach for infrastructure re- pair." Utility approach "There is no requirement that the federal government give funds to local governments for wastewater treaunent and collection," states Canham. "The only requirement is that local govern. ments meet state and federal require. ments for degree of treatment." One possible way for local govern- ments to provide adequate wastewater treatment and collection is the self -sus. taining utility approach, says Canham. Canham believes sound user charges are the key to this approach and need to be developed for operation and maintai. nance of new and more sophisticated treatment facilities, while providing funds for future expansion and replace. trent. In an effort to move toward the WPCF's long-term goal of self-sup- porting public wastewater treatment utilities, the WPCF outlined a seven. point program that would maintain the momeotun of the current grants pro- gram, while allowing time for the devel- opment of alternative financing meth. ods. The \PPCF recommendations in- clude: OContinuing the existing cunshruc- tion grants program for three more years; Oinduding the water pollution cone. trol program under a new, federally supported trust fund from 1985 until 1992; O funding the program at $2.4 billion for fiscal 1982 and 1981 and $7..6 bil- lion for fiscal 1984; *funding the program at not less than $2 billion annually for fiscal years 1985 through 1988: •reducing the annual level of fund- ing 211 percent each year from fiscal amedenn City & ennnty!Mareh 1984 S9.S Chandler Privatizes Wastewater Facility By Robert M. Davidson, Senior Vice President, The Parsons Corp. Lrke many Sun Belt cities, Chandler, Arizona, has under- gone dramatic growth. Founded in 1912 as an agricultural community 35 miles southeast of Phoenix. Chandler underwent a Population explosion in the 1970s because of an influx of goods -pro. ducing industries ranging from elec- tronic calculators to mobile homes. The city's population grew from al- most 14,000 in 1970 to nearly 30,000 in 1980 and has since risen to more than 45,000. As is the case in other cities, growth has strained Chandler's abil. ity to provide municipal services, in. cluding wastewater treatment. Chan. dler, however, has taken a step to solve its problems, by becoming the first municipality in the nation to opt for the privatization of a new waste. water treatment plant. An extended aeration, activated sludge facility capable of processing UP to five million gallons of waste. water per day will be built on a 40 - acre plot in Chandler, and the entire facility will be privately financed as well as privately owned and oper- ated. Chandler will pay a monthly service fee to have its wastewater treated and will retain ownership of the end product. The new plant will be a reclamation facility with the treated water sold to local agricul. tural interests for irrigation purposes and later to developers for recrea. tional and industrial use. Chandler's decision to turn to the private sector for help in providing needed municipal services began in 1979 when the city commenced an extensive program of planning for future growth. With the population swelling by an estimated 1,000 peo. ple per month. Chandler officials recognized that needs would over. burden the city's ability to deliver municipal services unless careful planning was undertaken. According to City Manager Hal Schilling, pri. vatization was one of the alterna. lives under early consideration, "We are a city with no reserva. tions on the issue of the private ownership of public services," says Schilling. "As long as the service of. fered is equal to or better than that which could be provided by a public agency, and as long as the cost is right, we will go to the private sec- tor." That philosophy had already led Chandler to contract with private enterprise for refuse and garbage collection, as well as some public groundskeeping and civil engineering review services. But the development of a new wastewater treatment facil- ity differed from those projects, due to the required heavy capital outlay. Among the people providing fi- nancial advice to the city was Boettcher & Company, a Denver. based investment banking firm. Steve Butterfield, a municipal fi- nance specialist in the firm's Phoe. nix office, recommended a privately financed program. "Privatization was a much-dis- cussed, but yet untried, method of financing treatment plants," says Butterfield. "But the more we locked into it, the more sense it seemed to make." Boettcher identified numerous ad. vantages for Chandler in privatiza- tion. Privatization would free the city from having to raise user fees, and left Chandler's bond capacity unimpaired, thus permitting conven. tional bonds as an option for financ- ing other needed services. Privatization would also save Chandler both time and money in bidding the job, and Boettcher con. vinced the city that a new wastewa. ter treatment facility could be built and operated by private enterprise for less money than Chandler could build and operate the plant itself. Boettcher's plan, accepted by the city council, called for raising approxi. matcly S23 million through indus. trial development revenue bonds to be issued by the Industrial Develop. ment Authority of the city of Chan- dler. The next step was to find a com- pany with the expertise to build and operate the plant and the willingness to take the financial risks. The Par- sons Corporation, an engineering/ construction organization headquar. tered in Pasadena, California, was selected for the project. In order to take advantage of in. 1989 until the end of fiscal 1992; •terminating appropriations after fiscal 1992; and. •continuing the availability of fed. erally appropriated funds for several years after fiscal 1992 until all file money has been obligated, awarded and expended. "Privatization is something that we are very interested in also," says Can- ham. "There was a lot of interest in privatization two or three rears ago, but then the Treasury Department beean nuking into the tax advanmges." The tax code currcnfiy provides in- centives for private companies to fi. notice the construction of nesr waste- water treatment facilities by using non. public funds, and to own and operate such facilities while leasing file facilities back to the communities, according to the NSPE. "The point we are trying to make is that privatization of a municipal waste. water treatment plant requires a finan- cially sound company that is willing to guarantee its municipal client that it will expand or alter the facility in the future to meet community needs," says Mi. chael Robbins, senior vice president of Professional Services Group, Inc. (PSG). PSG is a non -design consulting, engineering and management firm spe. cializing in the operation of water and wastewatcr treatment systems. There are many methods by which a wastewater treatment facility can be fi- nanced by the private sector. Robbins says financing methods include: *Equity ownership: 0100 percent debt financing using industrial development bonds: and, • 100 percent debt financing using floating rate monthly demand bonds. "Wastewater treatment today is not what it was 10 ,years ago," says Rob. bins. Canham agrees. "Wastewater treatment requires specialized skills and experience," Canham says. "Everyone has a responsibility." This responsiblity is enormous. As of December 1982, 2,960 wastewater treat. ment projects using federal funds were being constructed, according to the WPCF. More than 1,000 projects were awaiting construction. In addition to federal monies, states and local governments have contributed nearly SIO billion for capital improve. ments during the past decade, accord. ing to the WPCF. However, there is much more work yet to be done. The Environmental Protection Agency predicts that communities will have to spend more than S92 billion on wastewater treatment plants and sewers to meet existing population needs. The federal government is expected to can. tribute only S37 billion to this replace. ment and rehabilitation effort. The question remains, who will "font the bill" for the remaining S55 billion? 44 American Clly 6 County/March 1984 59j centives that would stake industrial development bonds attractive to po- tential investors, the funding phase of the project needed quick inslitu- tion. Worried by a possible loss of federal tax dollars through the sale of tax-free industrial revenue bonds, some members of Congress have threatened legislation that would make the issuance of such bonds more difficult. Since Arizona has no laws prohibiting the private owner- ship of public facilities, it was im- portant to close the project in 1983, before the effective dale of any ad- verse legislation. The funding plan Parsons offered included two alternative proposals to the industrial revenue bond concept Chandler was using. The first was the use of the financial strength of the corporation to back the issuance of the bonds. The second was the use of a variable or floating rate rather than a fixed rate to pay bond hold- ers. The two Parsons' proposals were accepted by Chandler officials. Three weeks after Parsons was se. lected, a comprehensive service agreement was completed. Chan- dler's Industrial Development Au- thority subsequently issued nearly $23 million in floating rate industrial development bonds secured by an ir- revocable letter of credit from the Bank of America and backed by Parsons. The agreement included review of the initial wastewater treatment plant design by Parsons' subsidiary, Engi- neering -Science. This option allowed Parsons to assume design respon- siblity for certain aspects of the plant. Construction and plant oper- ations and maintenance will be the responsibility of a nese subsidiary, Parsons Municipal Services, Inc. The decision to privatize a needed public facility has allowed Chandler to provide its residents with a public service without a significant increase in user fees or a general tax increase. The use of floating rate industrial development bonds will save the city an estimated $1.1 million per year in the cost of financing the wastewater treatment project. Schilling secs privatization as a possibility for other public works projects in Chandler. "We need to get more and more private invest- ment in our communities, but you can't if you don't have the infras- tructure to support new facilities," he says. "Since you won't have the federal government to defray as many of the expenses in the years to come, this kind of financing of pub. lic facilities is the frame." 0 46 Mt. Laurel Improves Efficiency of Plant Inlproving efficiency in older munic. ipal sewage plash enabled \It. Lau. rel, New Jersey, to keep pace with rapid suburban expansion. Municipal sewage treatment "as III need of Inl- prevennent, \Inst of (lie equipment was not functioning properly and difftntlty whit personnel was a by-product. The residential Philadelphia suburli s sewage treatment system comprises a 1.4 million Ballon per clay (nl@pd) aeli- sated sludge plant, huilf in 1971; a .120 mgpd fixed growth aeration unit, built in the laic 1960's; and an activated sludge plant, built in 1961. New Jersey had more urgent priori- ties for municipal funding, so Mt. Lau. rel made do with what it had regarding its plants. This meant maintaining 91 percent In 97 percent biological oxygen demand (BOD.) and suspended solids removal :it all plants. The problem -soling approach con. centraed on making things work. \fan- agemem instituted proper record -keep. ing,upgraded employee training, planned maintenance Procedures, and set up an analytical laboratory that en- abled the township to react to problems before they gut out o1' control. All three Bacterial additives are applied of the pct chamber and of the primary Clarifier. phots were made to work at ma.xinunn efficiency. For example. an Infileo unit in the activated sludge plant had included a digester to generate methane pas. Since no trained operator was available, the unit tended to blow its top regularly. As a consequence, it was deaciirued and turned into a holding tank. hnproved efficiency was also realized by Irving other approaches. A program of microscopic analysis was instinoed to deteei early signs of deterioration in the system's performance. By utilizing mi. croscopic analysis, higher life forms such as protozoans and rotil'crs were observed and charted weekly by labora- torvv technicians. This allowed the tech nicians to sec what was happening right away, without haying to wait for the re- sults it' a IIOD test. Pscn with the in -toren plain running at nm0nuni efficiencv, there were problems. The design of the secondary clarifier in the systcm did not have a skimmer for removing floating mune. rials. Grease from garbage disposers overflossed the clarifier and accumu- lated in the chlorination tanks. In addition, sludge settling was pour. The holding lank had to be emptied regularly with the sludge being trucked to a sanitary landfill. The conical, of (Continued an page 50) American City 6 Counly,/March 1984 S9 -s Contract Assures Vancouver Quality Sewage Treatment Victor Ehrlich, city engineer, left, John Osfrowskl, director of public works, and Paul Gratlef, city manager, were Instrumental In advancing Vancouver's wastewater treatment facility (below). 46 Six years ago. Vancouver, 11:I•binc- lon, found itself in x(: ateb-'_2 nation. After upgrading t. pli- Ilmry wastewaler Ireatmenl plant In prlcide better service lou a growing population. the cit) experienced a series of operational problems causing re- pealed effluent violations, negative publicity and a threatened shutdown. The problrnu could have halted further industrial and residential development in Vancomecr. City officials were lerl with a dift'icuh decision — whether to contiaoc ailh their efforts to operate the taciliI% of seek qualified outside help. "We sought assistance from every acailablc resource," says Director of Public \Yorks John Oarowski, recalling the city's plight in 1978. "Like cities across the country, we were committed to efficient. effective city services. One of the resources we considered Inas the private sector, since we already had contracts for municipal building maim tenance. garbage collection and dis- posal. ,,White I contend that a public agency ought to be able to perform ser- vices just as well as a contractor." Os- trowski says, "the reality is that in cer- tain cases, because of local factors. technological expertise or ecommiies of scale, contractors can dcliccr those scr. vices more efficiently and eIIectitclf." To solve the immediate wastewater treatment problem in 1978. Vancouver officials entered into a contract kith Envirotech Operating Services IEOSI. Within six months, says Ostrow'ski. EOS had he plant operating at effluent discharge standards. "They worked co. operatively with the city .lift, stale reg- ulatory agencies and local indoor),'. he adds. In fact. the partnership between Van- couver and Encinaech has been ro suo ceseful, the city has :marded LOS a 10 - year cmuract to operate its w'a,le"aler treatment facilities. The contract is the longest of its kind in the wastenater treatment field. The 10 -year agreement gives the city stability in the operation and maintenance ol'the facilities. .a>. I('onlinuvd on page SII q American City 6 County/March 1084 5"S Mt. Laurel IConllnued from page 46) the tank had to be recycled to increase solids from 5 Percent to 6 percent be. fore trucking. In an effort to control the grease problem, freeze-dried bacteria were added to the grit chamber and primary clarifier at the rate of one pound per day. Improvement In grease and sus- pended solids removal allowed M1lt. Laurel to lower the chlorination feed rate. But, the improvement did not jus• tify the cost of the addition and sludge removal was unaffected. 0 go Wed ee ..1Ltra OVER AQ YEARS MANUFACTURING EXPERIENCE INTERNATIONAL STANDARDS HIGH QUALITY STEADY PRODUCTION IMMEDIATE DELIVERY __-2.p.n RELIABLE "rew6" ASTURQUIMICA,S.,k AD. 19 011EDOSR.uN 85124C04- T.... 67303 NORTH AMERICAN MARKET Am ri an Inunnatonal Chemical lnc 359 wesi C.^tm 51 NATICK - V93111+.renv W 760 .^o^r 61716555905 169. 91-034 50 )n January, 1982, dit. Laurel switched to a mutant bacteria formula- tion developed by Poly'bac Corp. The new additive incorporated bacteria se- lected from nature, adapted to typical municipal wastewater constituents, and mutated to fix the adaptation. The for. mulation disfavored and displaced fila- mentous forms responsible for sludge bulking and poor suspended solids re. muval in wastewater treatment. The new additive reduced the main- tenance dosage u3 one-half pound per day, while decreasing the weekly de. Posit by one wheelbarrow load per week. During the first 10 months of 1981, the township recycled 97,000 gal. lons and trucked 317,000 gallons of sludge. During the same 1982 period, no sludge was recvcled and the amount hauled was 153,000 gallons. Recycling of sludge is practiced schen the sludge in the holding tank is not concentrated enough for efficient disposal. An aerator and flaw equallsallan basin Increased the sludge unit's capacity. benefits from the mmant bacterial ad. dition. During, 1981, when bacterial ad. ditives were first tested, the removal rate was 95 percent. During the use of the new additive, removal rate has averaged 97 percent. Suspended solids removal during the same periods averaged 94 percent and 96 percent, respectisdy. Like all municipal sewage treatment plants, the in -town unit is subject ho oc- casional "upsets" that weaken or de. stroy the biomass. Prior to using the new additive, recovery took two weeks or more, and involved trucking in acti• vaned sludge from one of the other treatment plants. Recovery now takes place in less than a week without re- seeding with trucked -in sludge. In \It. Laurel's plants, however, as in many others, conditions do fluctuate• and there is a constant loading of grease and oil. Alicrobial additives have calved the grease problem. giving the township added insurance against shock loading while providing an extra margin of treatment effectiveness. The additive has cut sludge trucking in hall' and %If. L:u rcl will continue to use it as lung as it is cost effective. I,k t.:a, . lr . ' �� I'f. I _s4IL i. T� 's n• Yr _� a .�� :• � .�,�. },�,trH.J ,.•:�f'•w-+/r'r.f� 791 / :IiJ,�ja•'.i6;u, nrp�.'� " Ne Arn�rfcon C;ty A County/March 1984 5!7S Vancouver (Continued from page 411) iOstrowski. as "I[ as keeping sewage treatment costs from increasing. When it was time m renew the initial five-year contract with Envirotech, Vancouver officials once again put the job out for bids. Seven responses were received. "Of those seven, we deter. mined that some fires were not quali. (led according to the criteria we had set." Omrowski says. "For example, we were nut interested in doing business ,riot a firm put together, in a sense, just fur this proposal. nor in firms that lacked essential experience in operating plans as large as ours." "We were pleased with the LOS per- formance." says Osltow%ki, "but we wmued to explore the marketplace to ,CC if we could maintain or improve on that performance and at whin cost. We also believed that we had an obligation to the public to develop a competitive process that would clearly ,how we were getting the best performance at the best price.' Vancomer City Manager Paul Grin- ' tet agrees. "It secured logical to pro- ceed with the same steps the private sec- tor would employ in developing a nniti. year contract fur professional services; that is, evaluate professional qualifica. tions, organizational capabilities, oper. ating and starting plans, personnel pro. grams, maintenance plans, track record and management philosophy in addi- tion to price — particularly when the city's own success and reputation would be affected by the contractor'% per- forlmtce." Once the proposals were received, the city's higgest problem was in comparing the offer of the three firms, since they each proposed to accomplish the per- lurmance criteria in different wavy. Analysis of the contractor', approach can he sensitive, according to Os- umvaki, particularly cost evaluation and interpretation of each proposal. "It is a sensitive area, particularly when the contract is attractive and the cnmpefitiun is as surf as it was in our case," he adds. Vic Ehrlich, city engineer, who had been responsible for contract adminis- tration, monitoring and liaison with 1:7IS during the fir%t contract, took the lead with his engineers in anallving the propnmis. A [lost of factors wcr: c%al- oated, with an emphasis placed on 1U. tan essential by maintaining the level ut performance expected and ensuring maximum protection of the municipal im esuncnt. Ilased nn those evaluanium, lite rec. ommendation was made In the V:utcou- ver City Council In negotiate with EOS on .I linal contract. liven though 1'nvi. totech was our the low bidder, city of American City 6 County/March 1904 ficials believed that the experience the firm had gained with the plant would be lost if another contractor was accepted. "The council agreed to a new con- tract with C'OS at a substantial savings over our existing contract," says Os. trowski. "The end result, in fact, gave ratepayers a break since we were able to maintain our present sewer rates When we had expected to have to raise them." In January, a 10 -year contract be- Iween Vancouver and C'nvirowch be- gan. "We feel confident that the pro- cess we used was meaningful and essen- tial for sound public decision-making on an essential service," states Os- trowski. City Manager Grattet notes that in Vancouver, as in other communities, the costs and benefits of contracting services have to be evaluated on a case- by-case basis. "I don't like general rules," Ile says, "but I believe it you think it through carefully and do it right from the beginning, it is a very, very ef- fective approach. "Recently, there have been articles reciting the horror stories of contract- ing out public services," he adds. "My own experience has been quite contrary to that. When contracting is done with care, and administered and monitored for the city by a knowledgeable staff, the community is the beneficiary." Proper preventive maintenance stops pot holes before they start. Crafco products outlasts and out perform the conventional way of repairing roads, but most important they STOP POT HOLES. Crafco's maintenance system includes crack repair equipment, sealants, stress absorbing membrane and a stress absorbing membrane interlayer. STOP POT HOLES! Plo,nvina LandoaMP and ��� Innerallon In 0ualllr Paromml Mdnbmm� Mabdrlr. 'Keep your roads and budgelr Isom crumbling call ��7 CRAFOO INC. CRAF n crTalumreebling lodayl" P.O. Boa 20133Circle No. 2glzona 8506 Phone: nn ReaderSerrvice Card 00.520.0244 `i5_ 51/ James E. Peterson. Executive Director 1730 K Street, N.W.. Washington, D.C. 20006 (202) 223-4735 Volzoee I%, Nwnber 5 Mcrch 15, 1984 Locally -Initiated High -Tech Efforts Most Likely To Succeed High technology development efforts stand a better chance of success if they are initiated and implemented locally, according to a report just released by the congressional Office of Technology Assessment. Also high on the list of factors contributing to success are linkages with overall development strategies and gov- ernment partnerships with local entrepre- neurs and business groups. (Encouraging High Technology Devel- opment looks at state, local, university - and private sector initiatives, with an emphasis on those undertaken by state and local governments. A future Developments article will focus on how the approaches and goals of each of these sectors dif- fer.) Observing that state and local econo- mic development policies are at a cross- roads, OTA points to a gradual shift from the zero-sum game of enticing a firm to locate in one city or state rather than another to a more positive approach of encouraging economic activity that would not have occurred without intervention. The net results of such efforts are im- proved links among the financial, acade- mic and business communities; increased entrepreneurship; and an overall improve- ment in the scientific and technological base of state and local economies. Ingredients for Success Although most of the high tech ini- tiatives reviewed by OTA are too new to evaluate, the report focuses on some of the factors seen as important to achiev- ing increased employment, business devel- opment and economic diversification. Among the desirable conditions are a strong research university, available financing, skilled labor pool, transpor- tation, good climate, the presence of corporate headquarters and cultural amen- ities. Added to these, however, are sev- eral other factors which can only be brought together through public-private cooperation and commitment: • Local initiative and partnership: While acknowledging the role of state and federal assistance,'the report asserts that efforts are generally most success- ful when "the objectives and strategies are developed locally, and local repre- sentatives play a major role in the de- sign and implementation of the initia- tives." Moreover, because the public and private sectors are less distinct at the local level, public-private partnerships are a significant aspect of successful programs. • Linkage with broader development efforts: The most substantial results come from high-tech initiatives that are part of more traditional development strategies such as efforts to strengthen or diversify the local industrial base. • Identification of local needs and resources. States and communities can learn from each other, but must tailor their programs based on a specific anal- ysis of existing resources and needs. • Adaptation to external constraints: Recognizing and adjusting to the uncon- trolables--climate, terrain, proximity of existing high-tech centers --is important in setting realistic goals. • Sustained effort: High-tech de- velopment is not recommended for those who seek immediate results. A minimum of 10 or 20 years of commitment and stable funding is likely before a significant number of local jobs can be credited to a community's high-tech initiatives. C —1 r.....:..,.....: "'" To: All library patrons From: YPL (Your Public Library) Re: Fees for library services by Carol Hole Qs you may have noticed, inflation has increased in the past few years. Governing bodies have re- sponded to the increase with an orgy of budget -crating. Some say this shows statesmanlike concern for respnnsi. ble use of the taxpayer's dollar. Otherssay politicians are chicken to raise taxes be- cause taxpayers will vote them out of office. In any case, libraries across the land are under pressure to bring in revenue. The move to user fees is on. Your Public Library, always on the cutting edge of new developments in li- brary science, has moved rapidly to meet this demand for revenue. Encouraged by its beloved governing bodies and by loyal patrons who frequently snarl. "Why the heck don't y'all charge fines and make those bozos pay?" YPL has instituted fees for nearly all library services. Our goal is to become the first profit. making public library in history. Our new motto is, "CH.A-A-ARGE!" For every. thing. You, our patrons, can help us achieve a resounding victory over inflation. Bring money. YPL Fee Schedule Circulation Department Book checkout JuvWI8 book@ .10 each Adult fiction .75 each Best sellers $1.50 each Dirty books 52.50 each polnOn out good parle.751good put Nonfiction Sox manuals $5/day Computer manuals s5/Mur How-to books S1+1115 deposit Car•repalr manuals 510+car Vile (title hell until book returned) Carol Hot* Is outreach librarian for Nu Santa Fe Regional Library, Gaines4le, Fla, Your Public Library Is IkVtlous. Any resemblance between Its services and suggested fees and Wase of any other library Is coincidental. 7115 Self-help books 32 (money back 0 personality does col Improve) Keeping book under counter for favored patron 111 each Keeping new record under counter: Rock, sap, country 53.50 All other records $2.500 Not telling your kid checkouldirtybookt s10 Overdue books First 15 mksdn .50 Each half-hour thereaft*r .25 Clearing 601quent's record .50751 owed Damaged or lost books ToW charges equal cost of replaosmenl book + fn for seWdrg out-of-prinl book dealers. 0 necessary +the following: NVdrewirg cud MI 51.99 Reordering 7.50 Shipping and hmndWg - 2.50 Recatalogklg 6.85 Reprocessing 350 Reshelvklg .10 Refiling eatd eel 1.99 Coplar Use copier .25/page Explain haw to use coder .100711lrate Give change for copler 10%. of amount charged OB -Track Betting The Clrculalion Department makes book on the following dally totals: Clrwlalion Sloryhour aneedanos Reserves called for Books cataloged Books stolen Staff on diets Bels must be down by noon each day. Payoffs al 5 p.m. Odds and previews day's winners posted at main desk 9 a.m. to noon. Outreach Department Bookmobile slop at your door 1-30 circulations sim"M 30-60 circulations s10o/yeer 60-100 circolaVons S 50yaar miss" charge, all slops .&MW No bookmobile stop atpar door S2ootirm Advertising on sides of bookmobile 3I -fool Gerslensleger $150 par main 12doof alp van S75 per mond Children's Department BabplBing (while there's space) If Icilel-trained s2tbmn It not 354au Supervision of teenagers Millar Nometeolk Lording shortest took on reading list s2 Reading book and writing report 95 Translating assignment shoal and explain. Ing what teacher wants $1.98 Looking up subject in Wood Book .75 Copying Wald Book article In longhand S31pap Doing math (ell levan) slotpage Reader guidance Locating books on football, snakes, a video games $1.50 (Valeo game tokens not ecoepled In lieu of U.S. coinage.) Inside dope on where babies =9 from SS AMERICAN LIBRARIES DECEMBER 1057 597 I Story noun elovles $2 Picture book road aloud $5.50 with Ilgerplays $1.50 Storytelling $5.50 Puppet darn: orchaaba 38.50 be" $5.50 Reference Department Telephone Reference Ready Marerae .2513 mit. 0 stall nail gel up to answer .5013 rain. Singing enswr $5 In my ne id with musical backup $7.50 Guaranteed correct answer $10 Relerence materiels Books: Ikq half-hour 3.35 suxser1mg half-hours .50 Periodicals: Bads Was .25 Current Wars, per half-hour .75 (Note: Magazine birder locks when 0me Is up.) Reader guldeore Looking In card catalog for patron par authorneM .35 per subject •50 (Prtany of 25 for each Incurred aWtor or MW Shen to 9bradan.) Explaining Dewey system 32.98 Explaining LC system 35.98 Explaining AACR2 $1000 Reference Questions Dkeclionsl questions .05 Research questions (geceraq .503 rain.. Switching subject In mid-questlon $1.50 Municipal or govemmenl documents $2 Looking up symptoms In Merck Manual t5 SID repairing ep hring mcroilnlnt ready $20 (Note: Contracis for the following reference questions available at reference desk. Notary on duty at all times.) Business questions 10% of profits Explaining lax form 30% of refund Explaining how to get divorce 20% of alimony Looking up ranpayers In city directory for collection agency 50% of recovery (flow: 20% discount on reference questions 0 you know what you want and can explain It In plain English.) If lormallon and referral questions Cop who fixes tickets 3 1.98 Honest mechanic $21.50 Generaf Fees Isthrooms Soap, towels, or running weir .10 each Toilel paper Free Direcilons to bathroom $1 Use of drinking fo miam .05 Use of drinking fountain w/cold water .25 problem patrons Verbal abuse of still 31015 min. AMERICAN LIBRARIES DECEMBER 1983 Shwnng obscenities 32015 min. Physical abuse Make es an offer Sleeper, (deposit coin N slot In chair) •501hour Vagrants, bums. pantlemwrouthe-road: Sleep on carpet as right $1 Baths end laundry In men's room: towel, acep, razor .601ho r shampoo, laudry del ergeM .25 earth daub your hark $2 Fleshre 35, or we wonl look Book naive 30 days and 3100 lice Additional attrections for discerning patrons Video pmu AvWabie in an depulmeMs. Buy (stun at MW desk. Door prices Given daily at dosing um. Prizes are do" - ad by bed mrrluints and are wy tasty. Sign up for drawing at main desk. Overdue loupe Take a study break In du svhgkg aano- aphers of our rneznme lounge. Happy Hour 5-7 daily. Live musk. Free drWm If your spats reference question shonpa ria bartender. r A final word Every panty you sperd in Your Library In ■ penny saved on yoataxes. sociml hold badd And remember— THERE'S NG SUCH THING AS A FREE LUNCHI "... _ —You Library Stats Reprinted by permission of the American Library Association from American Libraries 14(11):716-17 (Dec. 1983); copyright 1983 by Carol Hole. —7'- r.-1 S9 J o ■■ c • JOHNSON COUNTY CITIZENS' COMMITTEE for the HANDICAPPED Presents Q "ALL "ABOUT ACCESSIBILITY" Monday, March 26, 7p.m. Iowa City Recreation Center (Everyone invited to attend) '* Speakers: Donald Westergard, Executive Secretary Governor's Committee on Employment of the Handicapped Pete Greene, Engineer Iowa State Building Code Commission Bring Your Questions to be Answered? S M T W TH F S / 2' V s LOAM-Parkin9 Stud Study LOAM -Staff Meetin. SAM -Magistrate SAM -Magistrate g Info Meeting for (Conf Room) Court (Chambers) Court (Chambers) bidders (Conf Rm) 2PM-Handicapped 8AM-Basic Elec. LOAM-Handicapped Accessibility (Conf Room) 7:30PM-Informal Accessibility (Chambers) (Chambers) 7:30PM-Formal P&Z (Chambers) P&Z (Conf Room) 3PM-Housing Comm (Conf Room) 6:30PM-Informal 7:30PM-Riverfront Council (Conf Rm) Comm (Law Librar 'ce 7:3 $M -P Ori - 8 y /O // IOAM-Staff Mtg /Z /3 I$e 8AM-Magistrate 8:30AM-Housing (Conf Room) 1PM-AgenG� Cgmnep 8AM-Magistrate Court (Chambers) Court (Chambers) Bd of Appeals sation 11 ont Rm!! •30PM-Informal Council (Conf Rm) (Conf Room) 1PM-Aqen4Y Compep 3PM-Se or,Ctr C ) m (hens r tr Co4:djustBoar satien !Conf Rm) of 1PM-Agency Comppen Conservation Conservation Comm 7(Cham-Council Adjustment (Cha sation (Conf Rm ) (Law Library) (Chambers) Rec 7Comm a(Rgcrks &Ctr) 7:30PM-Public 7.30PM-Hi.stori Hearing on IRSs Preservation �`om (Con f Room) (Conf Room) /L /y /I /T JO BAM-Magistrate LOAM -Staff Meeting 8AM-Magistrate Court (Chambers) 3:30PM-CCN (Conf Room) Court (Chambers) (Public Library 7:30PM-Informal qPM -Broadband P&Z (Conf Room) Telecymmu❑icatio Comm lConr Rm) s 7:30PM-Airport ' Comm (Conf Rm) 6:30PM-Informal Council (Conf Rm 7:30PM-Formal P&Z (Chambers) 2]- =G 8AM-Magistrate Court (Chambers) LOAM -Staff Meeting (Conf Room) 8AM-Magistrate Court (Chambers) 6:30PM-Informal Council (Conf Rm) 7:30PM-Council (Chambers) 4PM7Library Board (Library Conf Rm) 7.30PM-Human Righ s Comm (Senior Ctr �q 30 8AM-Magistrate Court (Chambers) 7:30PM-Informal P&Z (Conf Rm) Informal Council Discussion March 20, 1984 Informal Council Discussion: March 20, 1984, at 6:40 p.m. in the Council Ch am ers a e Civic en er. Mayor John McDonald presiding. Council Members Present: McDonald, Zuber, Strait, Erdahl, Dickson. Absent: Ambr sco, Baker. Staff Members Present: Berlin, Helling, Jansen, Karr, Schmeiser, Hauer, Reynolds, Showalter. Tape-recorded: Reel 84-C22, 84-C28, 84-C29. LIQUOR LICENSE PROCEDURES: Jansen noted the City Code requirement that liquor license applications be filed with the City Clerk seven days before Council consideration. Exceptions had been made on an individual basis. Karr explained that the Clerk's office would benefit from a consistent Council policy on late applications. Berlin suggested that the liquor license ordinance should be written to match the actual policy followed by the Council. Erdahl said that late applications should be allowed if the reason for being late is beyond the control of the applicant. Karr said that past informal policy has been to allow late applications if the applicant appeared before the Council at their informal session and requested addition to the agenda. Council discussed a fee for administrative costs for late applications. Jansen will research options and make a recommendation. Until the ordinance is modified, late applicants must appear before the Council. BEER GARDENS: Reel 84-C22, Side 2 Berlin noted that there has been some interest for beer gardens and since six already exist in Iowa City, a controlling ordinance is in order. Karr reviewed her list of establishments which have beer gardens or are considering beer gardens. The Council discussed geographic limitations of some beer gardens. Erdahl suggested limiting hours of beer gardens. Berlin noted that the noise ordinance would limit noise at a beer garden. Berlin will report back to the Council with recommendations on regulating. PLAZA LEASES: Reel 84-C22, Side 2 McDonald noted that since the plaza was first designed, leasing of a portion of the city right-of-way has been encouraged but no policy has been set. Now merchants are showing interest in leasing on the plaza. Berlin said that the City wouldn't authorize all extensions into the plaza. The City would maintain reasonable walkways and aesthetically pleasing additions. In answer to a question from'Strait, Berlin said that proof of maintenance of liability insurance would have to be filed with the City Clerk. Strait said he feels that $500,00 liability for personal injury is too low. Schmeiser explained the property values as listed in his March 16 memo were obtained from the City Assessor's office. Schmeiser also reviewed the suggested rate structure for leased space. Strait noted that the City would lease the land but retain possession of it. Schmeiser said that staff found no comparable leasing by a municipality in Iowa. 1 t• Informal Council Discussion March 20, 1984 Informal Council Discussion: March 20, 1984, at 6:40 p.m. in the Council Chambers a evic en er. Mayor John McDonald presiding. CouncilMembers Present: McDonald, Zuber, Strait, Erdahl, Dickson. Absent: Ambr sco, Ba er. Staff Members Present: Berlin, Helling, Jansen, Karr, Schmeiser, Hauer, Reynolds, Showalter. Tape-recorded: Reel 84-C22, 84-C28, 84-C29. LIQUOR LICENSE PROCEDURES: Jansen noted the City Code requirement that liquor license applications be filed with the City Clerk seven days before Council consideration. Exceptions had been made on an individual basis. Karr explained that the Clerk's office would benefit from a consistent Council policy on late applications. Berlin suggested that the liquor license ordinance should be written to match the actual policy followed by the Council. Erdahl said that late applications should be allowed if the reason for being late is beyond the control of the applicant. Karr said that past informal policy has been to allow late applications if the applicant appeared before the Council at their informal session and requested addition to the agenda. Council discussed a fee for administrative costs for late applications. Jansen will research options and make a recommendation. Until the ordinance is modified, late applicants must appear before the Council. BEER GARDENS: Reel 84-C22, Side 2 Berlin noted that there has been some interest for beer gardens and since six already exist in Iowa City, a controlling ordinance is in order. Karr reviewed her list of establishments which have beer gardens or are considering beer gardens. The Council discussed geographic limitations of some beer gardens. Erdahl suggested limiting hours of beer gardens. Berlin noted that the noise ordinance would limit noise at a beer garden. Berlin will report back to the Council with recommendations on regulating. PLAZA LEASES: Reel 84-C22, Side 2 McDonald noted that since the plaza was first designed, leasing of a portion of the city right-of-way has been encouraged but no policy has been set. Now merchants are showing interest in leasing on the plaza. Berlin said that the City wouldn't authorize all extensions into the plaza. The City would maintain reasonable walkways and aesthetically pleasing additions. In answer to a question from Strait, Berlin said that proof of maintenance of liability insurance would have to be filed with the City Clerk. Strait said he feels that $500,00 liability for personal injury is too low. Schmeiser explained the property values as listed in his March 16 memo were obtained from the City Assessor's office. Schmeiser also reviewed the suggested rate structure for leased space. Strait noted that the City would lease the land but retain possession o pality Schmeiser ower said that staff found no comparable leasing by Informal Cou 1 Discussion March 20, 1984 Page 2 Erdahl suggested that the lower rate (based on square foot) would better encourage plaza leasing and noted that the leasing fee is only for the use of land and commits the leasee to the full 15 year agreement. Property sale would require that the City Manager approve continuance of the lease. Council agreed that an actual square foot value lease rate (option D) would be most appropriate. McDonald said that direct access to the plaza from an addition might have to be restricted. Berlin noted that each addition would have to be judged on its own merits regarding handicapped accessibility. Berlin will report back to the Council on the issues discussed. Dean Thornberry company pay for approved. Berlin FORESTRY PLAN: from Burger King stated it would be unfair to make his its overhang (marquee sign) since it had already been will discuss it further with Burger King. Reel 84-C28, Side 1 The Council discussed the expense of planting trees. Dickson noticed the plan to provide trees on private property (item 3F) Berlin said that the City cannot monitor all tree planting by utilities. Strait said the forestry plan is well developed. He mentioned that it might be wise to allow Project GREEN to study the plan and make suggestions. Reynolds reviewed the bids for trees and said that the market demands high prices. Berlin noted that the market is becoming more competitive. Reynolds said that people periodically donate trees to the City. SENIOR BUILDING INSPECTOR: Reel 84-C28, Side 1 Berlin said that the goal is to reduce the trivial duties of the Senior Building Inspector. Zoning administration may be switched to the Planning Department. Zuber said that he would like Berlin to continue working to solve departmental problems. The two open positions in Housing Inspection Services will probably be filled simultaneously. In answer to a question from Strait, Berlin said that the new salary range for the Senior Building Inspector position is fully justified in terms of duties. Erdahl noted that some changes outlined in the February 21 memo should be subject to Council approval. He also said that the department is small to handle such a large volume of work. CONSULTANT SELECTION PROCEDURE: Reel 84-C28, Side 1 The policy as outlined in staff's position resolution is in large part existing informal policy with input from all departments. The $25,000 consultant fee level for approval by City Manager versus approval by Council is fixed by past practice. Berlin explained that informal contracts are less detailed and complex and are still legal, binding contracts. The informality is only informality of process. In answer to a question from Erdahl, Berlin said that staff is developing further alternatives for handling design work that is done as part of the bidding process without compensation. The Purchasing Division will be available for assistance to other departments on bidding and evaluation procedures. --I\ Informal Council cussion March 20, 1984 Page 3 COUNCIL TIME: Reel 84-C28, Side 2 1. Absence. Zuber noted he would not be present for the April 9th informal session. 2. Weeber and Harlocke. Zuber said that public response has been positive about Council action to concerns about the Weeber and Harlocke problems. j 3. 109 South Johnson. Helling said that he is in the process of provid- ing further in ormation to Lorna Mathes. 4. Hotel /Bushnell's Turtle. Strait asked about the Vernon Beck letter and the City's responsibility. Berlin said that there are daily discussions with all parties. The Federal Advisory Panel has said that the hotel project is too advanced to stop. When the paperwork is complete, the Panel will refer the matter to HUD for a decision. HUD advises that the City complete the paperwork regarding Bushnell's Turtle and describe in the case report the commitment of the developer towards the problem. HUD would then make a decision about UDAG. The preliminary report to the State Historical Office was delayed because the final design decisions on the hotel had not been made. The City's agreement with the hotel developer agreed that the City should be held harmless from all claims against it. 5. DISCRIMINATION IN PRIVATE CLUBS. Jansen'said that the Council could act through the Human Rights Mice. The Human Rights Specialist will determine if in fact there are violations. 6 SELECTION OF CPA. Berlin said that the selection of a CPA firm for the annual audit could be opened for bids if the Council so desires. Council agreed. 7. DOOLEY'S BAR. Strait inquired if the City had heard anything from the bar's attorney regarding the marquee sign. Jansen reported no communication had been received and will follow-up. 8. CABLE SPECIALIST. Berlin said that Carroll is in the process of reviewing the classification of cable specialist. 9. CITY MANAGER'S SECRETARY. Dickson inquired as to a reclassification of this position. Berlin said that the City Manager's secretary's classification is being studied. Dickson said that the position has not been changed in the past and should be. Council discussed ways of upgrading the position. Berlin said that the reclassifications are handled through normal City channels unless the Council directs otherwise. Berlin suggested waiting for Carroll's recommendation before acting. Berlin pointed out that the evaluation process has been accepted by bargaining units as taking comparable worth into consideration. 10. SOUTHEAST IOWA LEAGUE OF CITES. McDonald said that he and Strait are attending the next League meeting. I' Informal Council I'-,:ussion n March 20, 1984 Page 4 11. HUMAN RIGHTS. McDonald repeated the recommendation that a committee be established with Human Rights Commission chair Futrell and Housing Commission chair Krause as co-chairs and about eight people on the committee. Berlin met with Futrell and Krause who agreedto co-chair the committee to try to resolve the questions raised in the proposed Human Rights Ordinance amendment. John Watson, Carol Carstens, Karen Kubby, Fred Breckner, a member of the Apartment Owners Association, and Gary Smith are possible members of the committee. Erdahl ques- tioned whether a single parent was represented on the committee. Berlin noted that Carstens is a single parent as well as a past Housing Commission member. Berlin will dicuss this matter with the co-chairs and may add an additional member. Strait recommended passing all other sections of the amendment except the issue of children. Erdahl suggested not making a decision until after an initial report of the new committee. The Council agreed to postpone any decision until April 23rd. Meeting adjourned at 9:05 p.m. G Informal Council Discussion March 26, 1984 Informal Council Discussion: March 26, 1984, at 6:30 p.m, in the Confer- ence Room at the Civic Center. Mayor John McDonald presiding. Council Members Present: McDonald, Zuber, Strait, Dickson, Ambrisco, Baker, Erdahl (7:10 p.m.). Staff Members Present: Berlin, Helling, Karr, Brown, Franklin, Jansen, Miller, Shaffer, Tiffany. Tape-recorded: Reel 84-C29, Side 1, 14 -End, and Side 2, all; 84-C30, Side 11 Ih33II���� LIQUOR LICENSE REQUESTS: Reel 84-C29, Side 1 The Mayor stated that HappX Joe's and The Sorts Column wish to be added to Tuesday's Council meeting agenda to consider their liquor license requests. The City Clerk announced both establishments did not have approval from the building inspector or the Fire Department. Council agreed to consider their liquor license requests and grant conditional approval at the Tuesday meeting. ZONING APPLICATIONS: Reel 84-C29, Side 1 Set public hearing on an ordinance to rezone 3.52 acres east of First venue extended rrom iu-KJ to Kb -5. in response to uaKer, rranxiin sai that this property is owned by siasgow. Set public hearing on an ordinance to reione 524 North Johnson Street, P to RM -12. No discussion. Public hearing on an ordinance to amend the off -stet parking design standards. Franklin stated the changes restrict therenumber of parking spac icking into an alley and restricts the location of parking spaces near windows and doorways to five feet from residential dwellings. Zuber expressed confusion re the term "backing into alleys." Further discussion about the change will be held at the public hearing. Public hearin on an ordinance to amend theplanned develo ment housinc lan o resu ivi a of 2 McOr a ition ar is is o permit construction of a x 12- telephone equipment enclosure on Lots 7 and 8. It will be located on the crest of the hill on Mormon Trek. Applicant requests the readings be waived an 1 passage at this time. Informal Council Discu..ion March 26, 1984 Page 2 Consider ordinance to amend Cha scussion. SALE OF HAWKEYE CABLEVISION: Reel 84-C29, Side 1 Helling explained that the Council needs to decide if there is interest in pursuing acquisition of the cable system by the City or, if the Council is not interested in acquisition, look at other possibilities such as modifying the franchise agreement. Drew Shaffer said there are five systems in Iowa and 40-50 systems nationally that are municipally owned. The tendency has been for smaller communities to have the municipality owned systems. Cooperatively owned systems is another type of ownership used, but less frequently. In response to Strait, Bill Terry said that a subcommittee from the Broadband Telecommunications Commission has been working on this issue with City staff. Councilmembers discussed whether to consider City acquisition of the cable system. Dave Brown explained that the franchise agreement requires the grantee (Hawkeye CableVision) to make "first offer the broadband telecommunications network for sale to the City at a fair and just market value... once the fair market value of the systemlis determined, either through negotiation or arbitration, the City shall have 90 days from that time to exercise the right of first refusal to purchase the network." McDonald asked if a preliminary report could be prepared by City staff as to the advantages or disadvantages of a munici- pally owned system without having to invest a lot of money in private consultation fees. Berlin and Shaffer said a preliminary report could be prepared and another discussion will be scheduled in two weeks. This cursory study would include some of the advantages and disadvantages of alternative forms of ownership; some of the various issues involved in making such a decision; a list of available resources; and what a full blown study would entail if the Council wants to go into a different form of ownership and the approximate costs of such a study. Strait requested all Broadband Telecommunications Commission members be notified of the next scheduled discussion. Berlin will respond to the bond -financing issue when he has obtained more information. Helling said the Broadband Subcommittee should continue working with City staff. In response to Terry, McDonald said there is not much for the BTC to do, except work with staff, until Council decides what direction to take. SPACE NEEDS FOR CITY OPERATIONS: Reel 84-C29, Side 1, Side 2 Berlin referred to the space needs study by R. Neuman Associates and the follow-up evaluation of space needs. Council discussed the priority of City space needs. McDonald noted that space needs has reached a critical level and needs to be addressed now. Berlin stated that the original plan is only conceptual and the next step would be to have an architect design actual preliminary plans. The Fire Department will probably need to stay located at its present site. The U Smash 'Em building is inappropriate for locating a new fire station because of the grade of the hill, relocating the large transformer, obtaining the Wilson's Sporting building and negative community response to construction on the Chauncey Swan area. Berlin said the staff Space Needs Committee will develop a request for preliminary design proposals from architects. Erdahl requested that a financing report and timing of the project be presented when a preliminary design is developed. Informal Council March 26, 1984 Page 3 Disco. Aon 1 COUNCIL ACTIONS WHEN MEMBERS ABSENT: Reel 84-C29, Side 2 McDonald said that the discussion of specific issues will be rescheduled upon request if the interested Councilmember will be absent. Zuber stated he is satisfied with the current informal policy. COUNCIL AGENDA AND TIME: Reel 84-C29, Side 2 1. (Agenda item 9) Berlin said that the Urban Environment Ad Hoc Committee composition should include one citizen representing develop- mental interests. Baker suggested adding a member from the Chamber of Commerce Environmental Committee. Erdahl suggested that the number be increased to ten members to accommodate the additional member from the Environmental Committee. Council discussed problems of conflicts of interest with the Chamber of Commerce member on the Ad Hoc Committee. Council agreed to the additional member but stipulated it as a non-voting member. Council requested the report deadline be changed to the end of 1984. 2. Baker inquired about the David Panther request (Item 3f.(3)). Berlin said a report about outdoor cafes will be prepared within the next week. 3. In reference to agenda item 14, Baker asked what guidelines are used in accepting bids when bid amounts are very close. Berlin replied that the lowest bid is usually accepted unless major -overriding factors are involved. 4. In response to agenda item 6, Strait asked what effect this easement agreement will have on the adjacent lot. Berlin said it will probably be an asset to the development of the lot. 5. Strait inquired about the street lighting report. Helling explained the street lighting report should be available by the end of April. 6. In reference to a letter received from Mary Hartwig, Ambrisco urged the City to become a member of the Iowa Good Roads Assn. Berlin will follow-up on it. 7. In response to Zuber, Berlin said the Human Rights Ord. Ad Hoc Committee has been formed and plans to report to the Council by April 19 about changes in the Human Rights Ordinance re children. 8. Strait inquired about the Sueppel correspondence (3f.(4)) regarding Kennedy's Waterfront Addition. McDonald stated that a better response will be possible after the wastewater treatment facility is underway. 9. Baker noted the memo from staff member Knight re use of Maiden Lane r -o -w between Prentiss Street and Ralston Creek to the north. Berlin said the property owners along Maiden Lane are currently being contacted about the use of the right-of-way. Informal Council Discussion March 26, 1984 Page 4 10. Baker inquired about the school district establishing fees for the use of their facilities by the Parks and Recreation Division. Berlin explained that discussions are being held with the school district due to the City's increased use of the school's facilities for the recreational programs. 11. Baker questioned whether there would be difficulties if the staff tried to work on both the Sign Ordinance and the Urban Environment Ad Hoc Committee at the same time. Berlin said that, because the draft of the Sign Ordinance is complete, there should be no problem. 12. McDonald stated that the Council should tour the old library prior to the discussion about the building. A tour of the old library is scheduled for next Tuesday at 6:30 p.m. APPOINTMENTS: Reel 84-C30, Side 1 (Norm Bailey and Martin Kelly present) Council will appoint Danel Trevor and John Moore to the Housing Commis- sion. No applications have been received for the Mayor's Youth Bd. The vacancies will be readvertised. Councilmembers questioned why the School Bd. had declined to appoint a representative to that Bd. and the reason for the name of the Bd. to include "Mayor's." Staff will report. ECONOMIC DEVELOPMENT AD HOC COMMITTEE: Reel 84-C30, Side 1 Norm Bailey reported on the development of an 'Iowa City economic develop- ment corporation. The new corporation will have nine members and has already been endorsed by the Ad Hoc Committee, Chamber of Commerce and the University. By-laws of. the Economic Development Corporation stipulate that City appointed members be the Mayor and the City Manager. Berlin said that Ernie Lehman wrote the City indicating the Chamber members of the committee will be Norm Bailey, Bill Bywater, Martin Kelly, Lyle Miller, and Jim Shive. McDonald explained that the Ad Hoc Committee was formed about a year ago to show interested individuals what Iowa City has to offer. The City has allocated $40,000 in FY85 for economic development. The Chamber of Commerce will contribute staff help and possibly funds. Ambrisco praised the concept of the Committee and said that the private sector must take the lead. McDonald said that the City should have a strong supporting role. Bailey said that the Coralville and Linn and Johnson counties may well be involved in the future. Erdahl noted that the corridor plan could be an aid to economic development. Bailey said that Cedar Rapids representatives have shown interest. Kelly said that a research and development park could be one way of starting such a corri- dor. Kirkwood Community College is also a possible resource with the possibility of state funded training programs. Kelly said that the heavy industries are not interested in an Iowa City location. Bailey stated the encouragement and growth of local businesses is possibly the best way to stimulate economic growth. Berlin said that legislative action may be sought to encourage economic development. Meeting adjourned at 8:30 p.m. 4 IOWA CITY ST DY VEST FOR PROPOS CITY OF 10\A/A' CITY CIVIC CENTER 410 E. WASHINGTON ST. IOWA CITY, IOWA 52240 (319) 356-500D March 15, 1984 Re: Request for Proposal - Iowa City Parking Study Dear Sir/Madam: This request for submission of qualifications is directed to Architectural and Engineering firms (A&E firms) interested in providing design and engineering services for the Capitol Street and Dubuque Street Parking Ramps in the Iowa City Central Business District. The analysis of the Capitol Street Ramp located adjacent to Burlington Street between Clinton and Capitol Streets will include the study of internal/external traffic circulation and development of recommended improvements to facilitate this circulation. The analysis of the Dubuque Street Ramp located adjacent to Burlington Street between Linn and Dubuque Streets will include determining the feasibility of increasing its capacity by adding additional levels as well as studying the impacts of such additions on -internal /external circula- tion. The firm selected also will be requested to investigate the potential for additional parking by expanding the Dubuque Street Ramp south over Burlington Street or by integrating it with a mixed-use (re- tail -office -parking) structure which could be constructed on a vacant parcel north of the ramp. If the City chooses to expand the ramp's capacity the firm will develop design and construction drawings for the addition. Additional responsibilities of the consultant will be to estimate con- struction and operational costs, develop a construction schedule, and prepare a financial feasibility report for marketing of Parking Revenue Bonds. The firm will also be expected to work closely with City staff and be willing to meet with the staff, Chamber of Commerce Parking Committee, and City Council as requested. The City desires aesthetically and environmentally acceptable solutions. In addition to the study of both ramps, the City staff will be conducting an overall study of parking needs in the Iowa City CBD. This study will include projecting future downtown development and subsequent parking needs, coordination with the University of Iowa parking study presently underway, and developing recommendations for future improvements to the perking system. It is anticipated that the City staff will be primarily responsible for this study; however, an .A&E firm will also be retained to provide assistance. A separate selection process will be undertaken for this portion of the study and the City is free to award the work to the firm deemed to be most qualified. However, for the benefit of firms l 04 s^i IOWA CITY PARKING STUDY REQUEST FOR PROPOSAL Table of Contents 1. Introductory Letter . . . . . . . . . . . . . . . . . . . i 2. Description of Parking Study . . . . . . . . . . . . . . . 1 PartI ..........................2 PartII.........................5 3. Questionnaire . . . . . . . . . . . . . . . . . . . . . . 8 4. Description of Evaluation Procedures . . . . . . . . . . .11 Appendix: Iowa City Parking Study Phase I: Analysis of Additional Parking Requirements for the Dubuque Street Parking Ramp V PRECEDING DOCUMENT CITY CSF 10\/VA CITY CIVIC CENTER 410 E. WASHINGTON ST. IOWA CITY, IOWA 52240 (319) 356-5000 March 15, 1984 Re: Request for Proposal - Iowa City Parking Study Dear Sir/Madam: This request for submission of qualifications is directed to Architectural and Engineering firms (A&E firms) interested in providing design and engineering services for the Capitol Street and Dubuque Street Parking Ramps in the Iowa City Central Business District. The analysis of the Capitol Street Ramp located adjacent to Burlington Street between Clinton and Capitol Streets will include the study of internal/external traffic circulation and development of recommended improvements.to facilitate this circulation. The analysis of the Dubuque Street Ramp located adjacent to Burlington Street between Linn and Dubuque Streets will include determining the feasibility of increasing its capacity by adding additional levels as well as studying the impacts of such additions on -internal /external circula- tion. The firm selected also will be requested to investigate the potential for additional parking by expanding the Dubuque Street Ramp south over Burlington Street or by integrating it with a mixed-use (re- tail -office -parking) structure which could be constructed on a vacant parcel north of the ramp. If the City chooses to expand the ramp's capacity the firm will develop design and construction drawings for the addition. Additional responsibilities of the consultant will be to estimate con- struction and operational costs, develop a construction schedule, and prepare a financial feasibility report for marketing of Parking Revenue Bonds. The firm will also be expected to work closely with City staff and be willing to meet with the staff, Chamber of Commerce Parking Committee, and City Council as requested. The City desires aesthetically and environmentally acceptable solutions. In addition to the study of both ramps, the City staff will be conducting an overall study of parking needs in the Iowa City CBD. This study will include projecting future downtown development and subsequent parking needs, coordination with the University of Iowa parking study presently underway, and developing recommendations for future improvements to the perking system. It is anticipated that the City staff will be primarily responsible for this study; however, an .A&E firm will also be retained to provide assistance. A separate selection process will be undertaken for this portion of the study and the City is free to award the work to the firm deemed to be most qualified. However, for the benefit of firms W responding to the city's request for assistance with the Capitol and Dubuque Street Ramps, an outline of this second portion of the parking study is also provided. Enclosed with andsanletter ioutlinesofaworkctaskson of for bothetheorampdIowa analysisity as parking study, tudy. Also enclosed is a questionnaire well as the overall CBO parking so be questiwered eywfirms ill be evaluated ulnato by sthedCity to Land RFP. authorization for the City to seek verification of all answers. Included in the Appendix of this RFP is a copy of a study recently completed by the City staff which sanalyzesthened for additient desconal ription in the Dubuque Street Ramp. y provides the need for tional parking due too the wn pconstrrucarking tione ofaad178 nroomshotel adjacent todthe Dubuque Street Ramp. Issuance of this any costs or incurredlinoes not preparationiofl aw proposal toto ard a this contract, r pay y lies. The City request, or to procure or contract for service or supplies. reserves the right to reject any and all proposals and to resolicit. As an equal opportunity/affirmative action employer, the City prohibits discrimination on the basis of race, creed, color, sex, age, religion, sexual orientation, marital status, disability or national origin. Minority and Women's Business Enterprises will be afforded full considera- tion and are encouraged to respond. In order to answer any questions raised by firms intending to respond to April 2P�in nthefIowatCityl Civic Center Conferencrence will be e Room at 10 All AMnterestMondaed firms are encouraged to attend this meeting. he All res410 sEastothis RFPWashington Street, received City,thIowait5Clerk, 2240,no later than Of Iowa City, 2:00 p.m., Monday, April 16, 1984. If you have any questions, contact Mr. John Lundell, Transportation lanner, at (319) 356-5252. Your interest in our project is app Si cerel yours, Neal G. Berlin City Manager bdw/sp o IOWA CITY PARKING STUDY REQUEST FOR PROPOSAL Table of Contents 1. Introductory Letter . . . . . . . . . . . . . . . . . . . i 2. Description of Parking Study . . . . . . . . . . . . . . . 1 PartI ..........................2 PartII .........................5 3. Questionnaire . . . . . . . . . . . . . . . . . . . . . . 8 4. Description of Evaluation Procedures . . . . . . . . . . .11 Appendix: Iowa City Parking Study Phase I: Analysis of Additional Parking Requirements for the Dubuque Street Parking Ramp !-1 Description of Parking Study The City of Iowa City (City) desires to procure architectural and engineering (A&E) services from a firm which will have full responsibility for the integrity of the design produced. The contract will be executed with a single entity however this does not preclude a consortium effort. The selected 'firm (or team) must have a full range of capabilities for performing professional architectural, engineering, and study design services for a multi-level parking facility. The City's intent is to divide the parking study into two parts. Part I focuses attention on the two existing parking ramps and adjacent property. Part II is an overall, longer range study of Iowa City parking needs. At this time the City_ only intends to contract with a consulting firm for Part I. Due to the projected completion of a 178 room hotel adjacent to the Dubuque Street Ramp in September 1984, it is critical that the selected consultant have the necessary resources available to complete Part I under critical time.constraints. To assist the firm with the examination of the Dubuque Street Ramp, the City will make available original contract drawings modified to reflect as -built conditions along with a complete set of structural design notes. The following is an outline of consultant work tasks for Part I. 'While this outline is meant to identify major work tasks, final arrangements and tasks remain subject to negotiation between the City and consultant. Iwo -2 - Iowa City Parking Study Part I Consultant Work Tasks: 1. Careful coordination of work efforts with members of the City staff. Meet regularly with the staff, prepare minutes of these meetings as well as bi-weekly progress reports, and, upon request, meet with the Chamber of Commerce Parking Committee or City Council. Also, submit draft reports to the City staff for review. 2. Examine the internal and external traffic circulation of the Capitol Street Ramp. Upon completion of this examination, develop. recommended improvements and cost estimates. 3. Examine as -built drawings and engineering design notes of the Dubuque Street Ramp to determine the feasibility and number of levels which can be added. 4. Examine and inspect actual construction and condition of existing Dubuque Street Ramp and provide engineering certification as to its condition and i ability to withstand additional levels. 5. Examine impacts of any expansion of the Dubuque Street Ramp on internal and external traffic circulation. Upon completion of this examination develop recommended improvements to facilitate circulation. Specific- ally, the feasibility of an additional exit onto Linn Street or a spiral on adjacent Parcel 64-1a must be examined. PSE I -3- i - I6. Prepare alternative schematic design concepts for recommended improve- ments or additions. i7. Develop a construction schedule and preliminary cost estimates for -any recommended expansion or other improvements to the Dubuque Street Ramp. The cost estimates should also forecast any increased operational costs. 8. Examine the potential for a mixed-use structure (retail -off ice:parking) on Parcel 64-1a and potential for providing additional parking 'south over Burlington Street. This examination should include: a. Description of how these additions could be integrated with existing (or expanded) Dubuque Street Ramp. b. Assessment of impacts of these additions on internal and external traffic circulation of existing (or expanded) Dubuque Street Ramp and adjacent streets. c. Development of preliminary construction and operational cost esti- mates of these additions. i d. Determination of potential to construct these additions at a later date. -a- 9. Upon written acceptance by the City of any recommended improvements and/or expansion of the Dubuque or Capitol Street Ramps, the firm will be requested to: a. Prepare design development documents for, but not limited to, architectural, mechanical, structural, electrical and circulation aspects of the improvements. b. Prepare working design and construction documents consisting of all plans, specifications, and bid documents. c. Be.responsible'for construction contract administration (e.g. project scheduling, review change.orders, review of payment requests, etc.). The selected consultant, however, will not have prime responsibility for construction inspection. 10. Complete an economic analysis and evaluation of the Parking System's ability to market Parking Revenue Bonds to finance the recommended improvements and/or expansion of both ramps. This analysis shall include a parking rate study for the entire Parking System. The firm shall prepare a financial feasibility report to be utilized in the marketing of the Parking Revenue Bonds. 11. Prepare a final report describing the analysis applied to each ramp, alternatives developed, and recommended improvements. The firm may then be requested to make a presentation to the City Council or other group. MI I I j Note: Specific responsibilities of the City, firm, contractors, and suppli- ers will be further defined when the contract documents are developed and t i executed. 3 j Iowa City Parking Study Part II i Following is the outline for Part II of the Iowa City parking study. This portion of the study will involve projecting future downtown development i patterns, coordination with the University of Iowa's parking study, and identifying needed improvements to the parking system beyond any additions to the Dubuque Street Ramp. It is anticipated that the ,City staff will have major responsibility for this portion of the study; however, a firm probably will be retained to assist the staff in evaluating potential sites for other parking facilities. This portion of the study will be underway concurrently with Part I. Part II Study Outline: 1. Hold meetings with City staff, City Council,. and Chamber of Commerce Parking Committee to refine study outline and assign responsibilities. i 2. Document history of City Council parking decisions in the CAD. I i 2. Meet with University of Iowa officials to insure coordination with the University parking study. (0 0 0 4. Develop inventory (i.e. square footages) of various CBD land uses (e.g. office, retail, service, etc.). 5. Project future development by type of use in the CBD. 6. Explore alternative programs (e.g. vanpool/carpool, transit pass subsidy, park and ride, etc.) aimed at reducing CBD parking requirements. 7. Determine need for additional parking in CBD by user group (i.e. employ- ees, professionals, shoppers, students). 9. Examine existing traffic flows within the CBD. 9. Identify potential sites for additional needed parking facilities. 10. Evaluate impacts of each site in terms of: a. User group (student, professional, shopper, etc.). b. Potential for mixed-use. c. Potential for serving parking needs of the University of Iowa. d, Traffic circulation in, out, and around the new parking facility and impact on adjoining streets. e. Unique construction costs and considerations (e.g. property acquisi- tion, utilities, soil conditions, historical significance, etc.). I r� C0 IOWA CITY EVALUATION QUESTIONNAIRE Parking Study - Part I i In an effort to select the best qualified firm for this project the City requests that you complete the following questionnaire in the same order that it is presented here so that your qualifications may be evaluated. Responses to this questionnaire constitute authorization to the City to seek verifica- tion of all answers. Responses shall not exceed 20 pages. Should you have any questions regarding the purpose or intent of this questionnaire, please contact Nr. John Lundell, Transportation Planner, at (319) 356-5252. 1. Name, qualifications, and relevant experience of the person who will be in charge of this project (include, as a minimum, the individual's name, professional discipline(s), license(s) in which states, length that the licenses) has been held, length of service with the firm, relevant experience, estimated percentage of his/her time that will be dedicated to this project, and office location). j 2. Name, qualifications, and relevant experience of other professionals who will be assigned to the project (include, as a minimum, the individuals' names, professional disciplines, licenses in which states, length that the licenses have been held, length of service with the firms, relevant experience, estimated percentage of his/her time that will be dedicated to this project, and office location). 3. If the submittal is by a team, list participating firms and outline Specific areas of responsibility for each firm. Identify any firms whirr are Minority or Women's Business Enterprises. MIM a 4. Has this team previously worked together? If yes, list the project(s), owner(s), location(s), brief description of project(s), and name and phone number of a responsible party familiar with the performance of the team. 5. List completed construction p projects that the team members have designed within the previous three years, with approximate construction costs and the name and phone number of a responsible party familiar with the team members' participation. 6. List the three most recently completed projects of a similar nature performed by the lead firm of the team showing the owner, location, brief description of the project, estimate of construction cost, date of estimate, original construction contract amount, and final construction cost. 7. Describe the team's design approach for the. Iowa City project and the responsibility of each key team member applicable to this project. 8. Provide work schedule with a specific timetable from the date you are authorized to proceed to the time the job will be ready for letting. This information should be provided for specific items, products, and events from Part I of the Parking Study. I -10- 9. Has the team had experience examining internal/external traffic circula- tion of existing parking ramps? List which recommendations were imple- mented. (List project, dates, owner, and name and phone number of a responsible party familiar with the team's participation.) i 10. Has the team had experience with the study of Central Business District l parking needs including investigating the potential for mixed-use developments? List which recommendations were implemented. (List project, dates, location, owner, and name and phone number of a responsi- ble party familiar with the team's participation.) I 11. Has the team had experience preparing a financial feasibility report to facilitate the marketing of Parking Revenue Bonds? (List project, dates, owner, location, and name and phone number of a responsible party familiar with the team's participation.) I 12. List the name, address, and phone number of a person on the team who the City may contact regarding this proposal. 13. The following must be completed and included as part of any proposal: I understand that five (5) copies of the responses to this questionnaire and other relevant information concerning this proposal must be submitted to the City Clerk, City of Iowa City, 410 E. Washington Street, Iowa i -I1- City, Iowa, 52240, no later than 2:00 P.M., Monday, April 16, 1984. I further understand that the responses and other information will be used to evaluate the qualifications of the team members, and that proposals received after the time and date specified may not be accepted. Signature Title Name of Firm Date Description of Evaluation Procedures The City will use the responses to the questionnaire in this RFP to select firms to interview. The City has developed a system which assigns weights to each question. After all the proposals have been scored by a committee of City staff members, at least three firms scoring the highest will be selected for an interview. After rating those firms interviewed, the staff will then ask one or more of the firms to submit a final not to exceed cost and will negotiate a fee. The City Manager will then recommend the selected firm to the City Council for final approval. RIM �• i Iowa City Parking Study Phase I: Analysis of Additional Parking Requirements for the Dubuque Street Parking Ramp December 1983 Jeff Davidson, Assistant Transportation Planner jJohnson County Council of Governments r 000 I. Background During the early 1960s the City of Iowa City recognized that the vitality of the Iowa City central business district (CBD) as a center for business, retail, government, and educational activities was endangered by deterioration. Through its Community Development Department the City initiated a rigorous program of urban renewal to reverse this declining trend. I In 1965 funds were made available by the U.S. Department of Rousing and Urban Development (RUD) to begin planning for the redevelopment and rehabilitation of the Iowa City CBD. Delays primarily caused by legal action occurred throughout the late 1960s. By 1970 these matters were resolved and the City was awarded a federal grant to proceed with activities such as acquiring land; relocating people and businesses; demolishing structures, and improving utilities, streets, and pedestrian space. City funds also were provided. in 1972 the City of Iowa City adopted an official parking policy i emphasizing the following elements: 1. The City government will provide the major share of future CBD parking. 1 2. All on -street metered parking in the CBD will eventually be eliminated and parking facilities concentrated in off-street locations. 3. Parking facility construction shall be coordinated with the development of viable mass transit and bikeway systems. In 1972 a 600 car parking facility was presented to voters for consideration and rejected primarily on environmental and financial grounds. The project was to have been funded with tax increment "financing. i i Revisions were made in 1973, resulting in City Council adoption of an $8 million parking facilities plan as part of the 1973-77 Capital Dmprovements Program. A 1974 BUD report concluded that the overall impact of the proposed plan was positive and that the plan should be implemented. I Iowa City completed two major CBD redevelopment projects in the late 1970s. One was the closing of College Street between Clinton and Linn Streets and Dubuque Street between Washington and Burlington Streets i for development into a pedestrian mall. This project was completed in 1977 and has been the focus of several adjacent projects: The plaza Centre One building, the new City Library, several rehabilitations of older buildings, and the new downtown hotel. 2 I 1 The second major CBD redevelopment project is located on Block 83/84, the two city blocks bounded by Washington Street on the north, Clinton Street on the east, Burlington Street on the south, and Capitol Street on the west. The portion of College Street at mid -parcel was vacated and included in the redevelopment. All buildings on the Block 83/84 parcel were demolished, and in 1978 the City Council selected Old Capitol Center Partners as developer of this property. Old Capitol Center Partners developed this parcel into Old Capitol Center, a 278,000 square foot retail shopping mall completed in 1981. The City retained 70,000 square feet of Block 83/84 for construction of a perking facility, which would connect to the shopping center. Carl Walker and Associates, Inc., parking consultants, were commissioned to prepare plans for the Block 83/84 parking facility (the Capitol Street Ramp). A schematic plan with several alternate concepts was produced in June 1978, and the consultant's recommended alternative for Block 83/84 was selected by the City as the preferred development scheme. Carl Walker 8 Associates were then selected to prepare an economic analysis and evaluation for the Block 83/84 parking facility, based upon the conclusions and recommendations in the schematic plan and the proposed City plans for redevelopment of the CBD. During the evaluation of the Capitol Street Ramp the scope of the work was extended to include the analysis and evaluation of a parking facility for Block 64, the proposed site of a new hotel and department store. This extension to include the Block 64 parcel (the Dubuque =I 1 ir i Street Ramp) was authorized because the CBD redevelopment time schedule required that the projections of revenue and expenses for the City Parking System include both projects. In October 1978, Carl Walker and Associates submitted the final report supporting the development of parking facilities in Block 83/84 and Block 64. The report concluded that the redeveloped CBD would support the construction of 900 parking spaces in the Capitol Street Ramp and 450 spaces in the Dubuque Street Ramp. The report proposed financing the parking facilities with a $5.2 milion Parking System Revenue Bond Issue, with a total project cost of $7.2 million. It was also concluded that provisions should be made in the design of the Dubuque street Ramp for future expansion of 185 parking spaces. On December 1, 1978, the City Council of Iowa City approved the $5.2 million bond issue. The Capitol Street Ramp was opened in 1979 and the Dubuque Street Ramp in 1981. 4 M i II. Existing Conditions The City of Iowa City operates two parking ramps and several surface I parking lots in the CBD (Fig. 1). The Capitol Street Ramp, adjacent to Old Capitol Center Mall, holds 900 cars. The Dubuque Street Ramp, located between Dubuque and Linn Streets at Burlington Street, holds 450 cars. These ramps are intended to serve the parking needs of downtown customers and employees. Both ramps charge 25 cents per hour between the hours of 7:30 A.M. and 3:00 A.M. and a flat fee of 50 cents between 3:00 A.M. and 7:30 A.M. There are 180 parking permit holds who use the Dubuque Street Ramp. Some of these permit holders formerly used the Capitol Street Ramp; however, effective November 7, 1983, all permit holders were moved to the Dubuque Street facility. This move was necessitated by the i increased use of the Capitol Street Ramp and the need for additional short-term parking. A fee of $25 per month is charged for permit parking in the Dubuque Street Ramp, and the City has frozen the number of permit holders at 180. The City also operates seven surface parking lots in the CBD area. TWO of the lots, Schwan (24 spaces) and Market Street (50 spaces), are located north of the CBD and not primarily utilized by downtown customers and employees. The other five lots are Civic Center (120 spaces) , Chauncey Swan (120 spaces) , Rec Cuter (92 spaces) , Library (79 spaces), and Burlington (27 spaces). These five lots form a ring around the south and east edge of the CBD and are divided into 5 M i SGHUMAN LOT MARKET ST. LOT I I UVl6 C ivae LOT in MARKET " I F �- JEFFERSON UNIVERSITY OF IOWA IOWA WASHINGTON 0 H H .. ;,,:.4 Q�a z SIN!IVA 55 91 V V V l l I' rrn 1 r •• wfmL ST. RAMP DUBUQUE Q PAd/P REC CENTE,4 LOT BURLINGTON LOT OLD LIBPvARYLDT CHAUNCEY.i11:9N , XIS TING CBD PARKING FACIL I TIf S short-term spaces (Burlington and Library), long-term spaces (Chauncey Swan and Rec Center), and permit parking (Rec Center and Civic Center). The Burlington, Library and Chauncey Swan lots charge 20 cents per hour, and the Schuman, Market Street and Rec Center lots 10 cents per hour. Permit parking at the surface lots is available for $16 per month, and has been frozen at the current number of 261. It is expected that downtown surface parking lot capacity will be reduced by 25% within the next year, with the elimination of the 79 -space Library lot. The developer of the adjacent old library site retains an option to the parking lot property and has indicated an interest in exercising this option within the next year. in keeping with the spirit of the City's parking policy, zoning regulations have been adopted which prohibit private parking facili- ties in the CBD unless a special exception is granted by the Board I of Adjustment. The only exception is for hotels or motels in the CBD, in which case a developer has the option of providing private parking I for the development or contracting with the City for parking. III.Existing Utilization Detailed statistics have been kept in 1983 regarding utilization of the two parking ramps. counts have been taken each day at 9:00 a.m., noon, and 5:00 p.m., and levels of utilization recorded. Noon is the highest usage time of the three, with the ramps receiving maximum use from both employment -oriented long-term parkers and shopping -oriented short-term p3rkers. Figures 2 and 3 present this information graphi- cally. Capitol Street Ramp. Utilization of the Capitol Street Ramp at 9:00 a.m. has been moderate in 1983, averaging 258 of capacity. Utiliza- tion picks up considerably throughout the morning, with figures indicating average utilization at noon to be 538. More. notable than this is the trend of increased usage which is occurring. Since August 29 this ramp has averaged 758 full at noon, with a high of 838 occurring the week of October 10. This very high usage rate is of concern since it is already comparable to previous holiday shopping season levels. Utilization of the Capitol Street Ramp declines between mon and 5:00 p.m., with utilization at 5:00 p.m. averaging 388 of capacity. Usage levels at 5:00 p.m. have also taken a jump since August 29, averaging 538 of capacity during this time. F, MI i 900 F/G, Z UIII/ZATION Of PARK/NO RXWP A doo 9.400 AAf ..... DAILY AVERAGE PER WEEK - f993 12'Co 47.ON -- MONQAY- FR/L1AY Soo Fri boo tL soo Z- 4, 400 �t y 300 _ Z N w f00 w n iY'CEI� fI_a._" J._111��,JII� a lj emsa s=�z�t't s11 ri o=.v 10 r-.2 S•16 'S-30`'` 11,7 6 17 1* r16..3 UTILIZATION Of PARKING /?/4 11111D B DAILY AVERAGE PER WEEK 1983 4lO1VDr9Y-FR1DAY 9'00 AM — /2'OO NOAH b"OO 1%1 . ----- 1-171 1-31. ---- 1-1711.31. 1 4.11 1 41S l Sy 1 S;b I iY 1 i-,:01 7"f 17-,V l 8•I I g%S 195 I f-iyI �9I 1.24 3.2/ 4-/1 S -Z S•16 Slo 411 627 ?-// 7.16 8$ Oty f -/t -9-U I 1 c r16..3 UTILIZATION Of PARKING /?/4 11111D B DAILY AVERAGE PER WEEK 1983 4lO1VDr9Y-FR1DAY 9'00 AM — /2'OO NOAH b"OO 1%1 . ----- 1-171 1-31. ---- 1-1711.31. 1 4.11 1 41S l Sy 1 S;b I iY 1 i-,:01 7"f 17-,V l 8•I I g%S 195 I f-iyI �9I 1.24 3.2/ 4-/1 S -Z S•16 Slo 411 627 ?-// 7.16 8$ Oty f -/t -9-U i A problem with presenting information in weekly averages is that it ignores the issue of peak usage days. For example, the Capitol Street Ramp has averaged 758-908 full per week at noon during the month of 1 I ( October. However, there have been several individual days where peak usage has been in the 958-1008 range. Dubuque Street Ramp. The Dubuque Street Ramp has averaged 338 of capacity at 9:00 a.m. during 1983, with a high of 418 occurring during the week of September 19. Utilization increases throughout the day with noon figures showing an average of 538 capacity. Usage at noon has averaged 588 since August 29, reflecting a trend of increased usage similar to the Capitol Street Ramp although not nearly as intense. Usage tapers off by 5:00 p.m. to a level similar to the i morning: average 5:00 p.m. usage in 1983 was 348 of capacity. It is apparent that usage of the parking ramps, especially Capitol Street, has increased considerably since August 29. With midday usage rates averaging as high as 838 and 5:00 p.m. rates averaging over 508, it is evident that demand for parking at the Capitol Street Ramp will likely be over capacity by the 1983 holiday season. The Iowa City Parking Superintendent estimates that during the 1982 holiday season demand for parking in the two ramps increased by 250-330 cars per day. i At 808 capacity the Capitol Street Ramp has 180 empty spaces. At the current midday usage level of 588, the Dubuque Street Ramp has 189 empty spaces. This indicates that current usage levels combined with an increase in demand similar to 1982 holiday season will result in utilization levels as high as 978 for both ramps. 11 i Surface Lots. Statistics have not been kept regarding usage of the CBD surface parking lots. However, discussions with the Iowa City Parking Superintendent indicates that during midday peak usage, utilization of the old library lot is averaging 100% of capacity, the Rec Center lot i alYtrnri mainly Ono nF .nA 46e n..... 1... '1 . _a I Iv. Existing Financial Situation In December 1978 revenue bonds in the amount of $5.2 million were issued by the City of Iowa City to finance the construction of the two City parking ramps. Covenants contained in the resolution authorizing this bond issue stipulate that parking fees will be set at a level I adequate to generate sufficient revenue to cover the bond debt, interest on the bonds, and a 358 coverage factor. The budget for the City's Parking Division contains a line item for expenditures associated with the parking system revenue bonds. In fact, revenue bond -related expenditures make up nearly one-half of all Parking Division expenditures. Following is a summary of FY 83 Parking Division expenditures. Item wages, salaries & fringes Supplies Services & Charges Bond Debt Exp. Carryover Mal FY 83 FY83 8 of FY84 Budget Actual Budgeted Budgeted $383,322 $388,284 101.38 $404,578 22,794 19,143 84.08 16,139 170,316 172,260 100.98 172,226 508,990 519,562 102.18 506,290 1,720 51,085,422 $1,100,969 101.48 $1,099,233 13 M It can be seen that labor costs are the other major expenditure item for the Parking Division (358 of budget). The revenue side of the FY83 Parking Division Budget follows: FY83 FY83 8 of FY84 Item Budget Actual Budgeted Budgeted Daytime Ramps $444,000 $ 482,543 108.78 $ 468,.660 Evening Ramps 34,000 42,324 124.58 48,792 + Ramp Permits 24,000 52,886 220.48 -0- Parking Lot Meters 58,800 65,411 111.28 64,800 Parking Lot Permits 27,800 27,183 97.88 20,000 f On -street Meters 174,000 191,064 109.88 180,000 Parking Fines 144,000 136,055 94.58 125,000 Misc. Sources 9,000 134,915 1499.08 131,866 ! `I Total $915,600 $1,132,318 137.88 $1,039,118 i Actual FY83 revenue received by the Parking Division exceeded budgeted revenue in all but two categories. Miscellaneous income exceeded the budget by 1,4998, mostly interest income. Income generated from the two parking ramps exceeded budget by $75,753, or 158. Total FY83 Parking Division i revenue exceeded budget by $345,926, a 388 surplus. The Parking System Revenue Bonds require a 358 coverage factor to be main- tained by the Parking Division. This requires parking fees to be set at a level adequate to provide a 358 surplus in revenue received over expendi- tures. This provides bondholders with the assurance that the Parking System is generating sufficient revenue to adequately cover annual costs so that a 14 default on the bonds won't occur. In FY83 the coverage factor achieved by the City was 2.98. The only way to justify not increasing parking rates at this time is because of the availability of the fund balance in the Parking Operations Fund. As of July 30, 1983, the fund balance was $612,918, more than sufficient for the 35% required coverage. A cost-saving measure was implemented in FY83 which has had a favorable impact on the Parking Division. This was to begin staffing the exit booths for both parking ramps until 3:00 a.m. Formerly the ramps were staffed until 10:00 p.m., with parkers required to pay a 50 cent flat fee to exit between 10:00 p.m. and 7:00 a.m. While this has only been a break-even proposition based on revenue received versus cost to staff the booths,: it has.saved many thousands of dollars by reducing vandalism in the ramps. i5 ■ V. Future CBD Development The City of Iowa City began its CBD revitalization program in the mid 1960s. After nearly 20 years the program is finally approaching comple- tion. Major projects completed include Old Capitol Center, Plaza Centre One, the two City parking ramps, the new Public Library, the Downtown Transit Interchange, various CBD streetscape improvements, and the City Plaza pedestrian mall. There are several CBD development projects awaiting completion which will impact the future parking needs of downtown Iowa City (see Fig. 4). These include:. 1. The new downtown hotel. Presently ureter construction adjacent to the Dubuque Street Parking Ramp is a new Holiday Inn Hotel. This hotel is being developed privately in conjunction with a $2.08 million Urban Development Action Grant (UDAG). The hotel will include 178 rooms, a 150 seat restaurant, group meeting space for 450 attendees, and a public walkway which will connect City Plaza to Dubuque Street. The City has agreed to make parking available for hotel patrons in the Dubuque Street Ramp. 2. Parcel 64-1a. Directly adjacent to the east of the hotel site is the final remaining urban renewal property, Parcel 64-1a. This 40,000 square foot parcel is scheduled to be developed as a multi-level, multi -use facility which could include a department store, retail -Face, office space, or housing. Proposals from private developers W i REMAIN/N6 C3D DfVELOpiYIE/V7- MARKET] I � ill u�sor. JEFFERSON UNIVERSITY OF IOWA IOWA 771 iJ IR WASHINGTON'S G a a`;. z Z RT'' J OLD IiAPTOLUNSF NEW/HOTEL PAQLEL 64 -/O Oto OLO L/BRA.QY a,eY RWRINC LOT ,.. will be evaluated and a final decision on development made by the Iowa City Council. The City will attempt to market this property in 1984, with development completed by 1986. 3. Old library. In June 1981 the Iowa City Public Library moved into its new building on City Plaza. The old library building was purchased by a local developer and has been leased to the University of Iowa for use as temporary office space. This arrangement is I expected to last 3-5 years, whereupon it is expected the building i j will be developed into same type of commercial use. The building i itself is a 1903 Carnegie library of 9600 square feet with a 13,800 I square feet addition added in 1962. It is expected that any redevel- opment will involve preserving the existing building since the developer is contractually obligated to put $495,000 of improvements into the structure (3008 of the purchase price). 4. Old library parking lot. The old library parking lot presently �. consists of 79 parking spaces with five hour meters. It is 29,000 square feet with frontage on Gilbert Street and College Street. The Iowa City Parking Superintendent has stated that this lot presently receives nearly 1008 utilization during the day. The developer of the old library retains an option to purchase agreement for all or part of the old library parking lot. It is possible that the developer will exercise the option on the property by January 1984, removing the lot from use as public parking. ■ The Parking System Revenue Bond Resolution is very specific in prohibiting the assets of the Parking System from being disposed of if such disposal would cause a decrease in parking revenues. The sale price of the old library parking lot must be set at an amount which when invested would generate annual income equivalent to the parking revenue presently generated by the lot. 5. Old Capitol Center. Old Capitol Center mall is currently leased at 93% of capacity. Approximately 19,110 square feet of commercial space remains to be leased. These five projects are expected to provide most of the impact on future parking demand in the Iowa City CBD. There are no major development projects in fringe areas of Iowa City nor any major demographic changes expected to occur that would provide additional significant impact. 19 W i VI. Forecasting Future CBD Parking Demand The estimation of future parking demand is perhaps the most critical step in an assessment of parking needs. It is also the most complex and often misunderstood step in the process. A common mistake in demand estimation involves the use of generation factors to arrive at estimates of parking demand. Using generation factors a person can take each generator (retail space, office space, residential space, industrial space, etc.) multiply the various square footages by the generation factors, and mathematically arrive at an absolute number of parking spaces that will be needed. The advantage to this method is that it is very neat and conclusive; the problem is that the limitations of this method are often forgotten and it is assumed to be much more accurate than is actually possible. This method assumes the generation factors to be precise, which they are not; assumes transportation and land use characteristics will stay the same, which they will not; assumes population and demo- graphic characteristics will stay the same, which they will not; and it does not take into consideration such issues as municipal parking Policies, environmental constraints, or mass transit usage. Bather than listing several magic factors for estimating parking demand, it will instead be much more effective to examine the several local development issues which will affect future parking demand, and direct our efforts toward answering the question before us: Should two more levels be added to the Dubuque Street Ranq�7 20 r -- Existing demand. Utilization of the two parking ramps (outlined in Section III) has increased since the ramps were opened for operation, with significant increases since August 1983. Peak usage occurs during midday, when the two facilities receive maximum use from shopping, i i office, and University -related parkers. Midday usage of the Capitol Street Ramp has been averaging approximately 758 of capacity since August 29, with usage approximately 508-558 during daytime off-peak. Nighttime usage declines further to the 258-306 range. Peak midday usage of the Dubuque Street Ramp has averaged nearly 608 of capacity since August 29, declining to around 408 in the daytime off-peak. Usage of the Capitol Street Ramp has become intensive enough that all ramp permit parking has been shifted to the Dubuque Street j facility and frozen at the current number of permits. If holiday season usage levels increase at a proportion similar to last year, daytime utilization of the two ramps is expected to be in the 908-1008 range this holiday season. New downtown hotel. The Iowa City Zoning Ordinance gives the developer of a CBD hotel or motel the following options pertaining to parking: provide 1 1/4 parking spaces for each room in the facility or negotiate a contract with the City for provision of parking in a public facility. The City is presently engaged in negotiations with the developer of the new Holiday Inn Hotel for provision of parking in the Dubuque Street Ramp. This ramp was designed and built with the intention that it would f•-anction as a parking facility for the new hotel and the adjacent Parcel 64-1a, in addition to serving as a public parking facility. 21 600 There is much speculation as to what the parking requirements of the new hotel will be. Hotel occupancy for the first year of operation is projected at 528, indicating an average of 50-100 parking spaces needed per night. Hotel officials, however, have stated that based on estimates of similar facilities they may need as many as 220 parking spaces per night. The restaurant will require an additional 70 spaces per night. Officials at the Iowa City Chamber of Cocmerce estimate the hotel meeting facilities will eventually attract 1 to 3 meetings per week with an average size of 100-150 persons. Meeting space is available for as many as 450 attendees. Meetings are split approximately 50/50 between those lasting a single day and those lasting 2-3 days. Because of the wide range in sizes and types of meetings which will be held in the new hotel, parking needs will also vary widely. However, it is not unreasonable to assume that a meeting of 100-150 people will generate approximately 50-125 parkers. A very important consideration in assessing demand for parking is determining when peak activity times are for the various parking genera- tors. This is important because often a single parking space can be used to serve two or more individual land uses without conflict. An existing example of this in the Iowa City area is the parking lot adjacent to Carver-Hawkeye Arena on the University of Iowa campus. During the day this lot is used for University of Iowa employee permit parking. During the evening and on weekends it is used for athletic and cultural event parking. In an instance such as this, total parking demand is signifi- cantly less than the sum of the'individual demand values, and a smaller parking facility is adequate. Parking demand from the new hotel may 22 i ,•. allow for some shared parking, chiefly from restaurant patrons. Demand for parking from restaurant patrons will occur primarily in the evenings when existing demand is lowest and plenty of excess parking is available. I Special events occurring in the evening and on weekends will also allow for shared parking. Peak demand for people staying at the hotel will also occur during the evening, but with patrons permitted to check in during the afternoon and stay until mon the next day, demand will spill J over into present high demand timeperiods. Parking demand for people attending meetings at the hotel will mirror existing demand patterns. Parcel 64-1a. It is difficult to estimate parking needs for this site because the type of development which will ultimately occur is unknown at this time. Based on a previous development bid for a 75,000 square foot use on this Parcel, it is not unreasonable to assume a generation factor Of 1.0 to 2.0 Parking spaces per 1,000 square feet of leasable area, for a total parking demand of 75 to 150 spaces. A development involving retail or office use will not facilitate shared parking at existing parking facilities since peak demand periods will coincide with existing high demand periods. Old library. Current utilization of the old library as office space by the University of Iowa has not created a parking problem. It is diffi- cult to assess the specific effect this use has had, since the Univer- sity's move into this facility coincided with the beginning of the fall academic semester and an increase in Parking demand in general. The City Parking Superintendent reports that utilization of this building as office space has not created a noticeable parking problem. 23 W ■ Plans for the old library call for its eventual utilization as commercial space. A report by the Urban Land Institute indicates that commercial usage of a building will generate increased parking demand of between 25% and 100% over the same building used as office space. Old library parking lot. Although there are presently no specific plans for the old library parking lot, speculation is that it will be developed into a commercial, office, or residential use within the next year. This will have two effects on CBD parking: 1. Displacement of existing parking spaces The Iowa City Parking Superintendent has indicated that utilization of this 79 -space lot is presently near 100% of capacity during midday peak demand periods. The demand for these spaces will remain even if the lot itself is closed. There does not appear to be adequate rapacity in the remaining City parking lots to absorb the demand for 79 parking spaces during midday. 2. Site development. Obviously, any development on this site will be a parking generator. The type of development - commercial, office, residential, etc. - will impact on the amount of parking needed. At the present time there is no indication as to the type of use this site will receive. I Old Capitol Center. With only 19,000 square feet of space remaining to be leased, Old Capitol Center is not expected to generate a large i increase in the demand for CBD parking. Nevertheless, retail land uses 24 are the highest generators of parking, and figures published by the Urban [and Institute indicate that this remaining 19,000 square feet of leasable space could increase parking demand by as much as 20-60 spaces per peak hour. Old Capitol Center officials are aware of the increasing utilization of the Capitol Street Ramp, and have expressed concern. It is estimated that roughly 158-208 of the persons shopping at Old Capitol a VII.Sumnary 1. Utilization of the Capitol Street Ramp at midday is averaging 758 of capacity. The Dubuque Street Ramp is averaging over 508. on selected peak usage days the ramps are presently operating at 95-1008 of capacity. The surface lots are averaging between 758 and 1008 of capacity. If the level of increased parking demand during the 1983 holiday season is similar to 1982, existing parking facilities will be operating at near 1008 capacity. 2. Permit parking in all City facilities has been frozen at the present number to accommodate the recent influx of short-term packers. 3. The cost of operating the Parking Division is running approximately as budgeted. Revenue received by the Parking Division is currently sufficient to cover operating costs and debt service costs. Revenue received is not sufficient to maintain the 358 revenue bond coverage factor; however, the fund balance in the Parking operations Fund is more than sufficient for the required coverage. 4. Future CBD development will occur mainly in five specific areas: the new downtown hotel, parcel 64-1a, the old library, the old library parking lot, and Old Capitol Center. 5. Parking needs from the five areas of future development cannot be precisely quantified. Estimates are as follows: a. 9otel patrons: 50-200 spaces per night. 26 600 b. Hotel restaurant patrons: 70 spaces per night. c. Hotel meeting attendees: 25-125 spaces needed sporadically; ocasional peak demand of 350-400 spaces. d. Hotel employees; 15-50 spaces per day. e. Parcel 64-1a: 75-150 spaces. f. Old library: slight increase over existing demand. g. Old library parking lot: 79 existing spaces displaced; increased demand depending on size and use of new development. h. Old Capitol Center: increase of 20-60 spaces per peak hour if all available space is leased. Other minor fluctuations in demand will occur as existing CBD facilities undergo changes in use. 6. Opportunities for shared parking arrangements will not be plentiful, as peak parking demand times will for the most part coincide with existing peak demand times. The only major exception is hotel restaurant patrons who should be able to utilize existing facilities during the evening low demand period. 27 r VIII.Conclusions and Recommendations 1. Demand appears to be adequate to justify the construction of two additional levels onto the Dubuque Street Ramp. This would create 185 additional parking spaces. Estimates indicate a minimum of 300 additional parking spaces will be needed to accommodate new develop- ment during the next few years, with 700 needed during peak usage periods, and as many as 1000 during large meetings at the new hotel. 2. If the decision is made by the City Council to proceed with the two additional levels, City staff should act as quickly as possible to facilitate design and construction of the addition. This should be done to minimize disruption and assure completion of the project prior to the completion of the new hotel. 3. The City's Parking Policy needs to be reviewed and updated. This policy has not been revised since it was adopted in 1972. Specific areas which should be given careful consideration are private parking facilities in the CBD, on -street versus off-street parking, short-term versus long-term parking, and permit parking. 4. The City should proceed as soon as possible with Phase II of the Parking Study - a complete assessment of Iowa City CBD parking needs. Phase II should include an exhaustive assessment of total CBD parking demand, the on -street parking situation on Iowa Avenue, the current and future impact of the University of Iowa, the need for a third City parking rano, and the siting and financing of a third ramp if the need is substantiated. 28 CIO NEIGHBORHOOD PARTNERSHIPS IN ACTION An Assessment of the Neighborhood Housing Services Program and Other Selected Programs of Neighborhood Reinvestment by Phillip L. Clay with the assistance of Robert Howard, Deborah W. Smith, and Joel R. Washington, Staff; and Roger Ahlbrandt and Robert Dubinsky, Consultants Neighborhood Reinvestment Corporation 1700 G Street, N.W. Washington, D.C. 20552 August 1981 i ACKNOWLEDGMENTS As with any endeavor, we owe much to the many individuals who helped produce this report. We are especially indebted to members of the Neighborhood Reinvestment staff, includ- ing the Executive Director, William A. Whiteside, and other officers who provided support and helped in numerous ways to make this research possible. We are indebted to Tony Blackburn and his staff at Urban Systems Research and Engineering, Inc., who made available data from a survey of neighborhood residents in their national study; and to Howard Sumka at the Department of Housing and Urban De- velopment. We are also indebted to Roger Ahlbrandt and Robert Dubinsky, who served as consultants on the Apartment Improvement Program and the Home Ownership Promotion Pro- gram evaluations, respectively, and to Perry Peck; Ronald Mitchell and numerous part-time and temporary research staff hired in the study cities. The staff is also grateful to the Technical Advisory Com- mittee and the Partnership Advisory Committee, who provided advice on the study design and who critiqued the final re- port. Of course, the opinions expressed here are those of the au- thor and do not necessarily reflect the opinions of the Neighborhood Reinvestment staff or its Board of Directors. 8 TABLE OF CONTENTS PART I -- BACKGROUND CHAPTER1 - Introduction .. .................................. 1 The Neighborhood Reinvestment Corporation .............. 1 The Partnership Model .................................. 2 The Role Of Neighborhood Reinvestment .................. 3 The Need for Reinvestment .............................. 4 Research on Neighborhood Reinvestment .................. 5 Conclusions ............................................ 8 CHAPTER 2 - The Neighborhood Reinvestment Approach.......... 13 The NHS Development Process ............................ 13 Discussion of the NHS Model ............................ 18 Other Neighborhood Reinvestment Initiatives............ 19 CHAPTER 3 - Profile of NHS Neighborhoods .................... 23 Characteristics of Housing and Neighborhoods........... 23 Demographic Characteristics of NHS Neighborhoods....... 25 Conclusions ............................................ 32 PART II -- AN EVALUATION OF THE NHS PROGRAM CHAPTER 4 - The NHS Evaluation Methodology .................. 35 The NHS Evaluation ..................................... 37 Other Neighborhood Reinvestment Programs ............... 40 4"6 c.2 i 1 CHAPTER 5 - Analysis of Reinvestment in NHS Neighborhoods..., 45 I Incidence of Reinvestment ............................... 46 Types and Costs of Improvements ......................... 47 Code Inspection, Enforcement, and Reinvestment.......... 55 Real Estate Trends...................................... 5$ j The Difficult Cases ..................................... 63 Residential Lending Activity ............................ 64 The Revolving Loan Fund ................................. 68 City-State Loan Programs ............................ ••• 73 Capital Improvements.................................... 74 Total Reinvestment...................................... 77 Conclusions ............................ ,,, 78 CHAPTER 6 - The Role of Residents in NHS Programs............ 81 The Outreach Process................... 82 Resident Counseling and Referral Services ............... 82 Residents as Clients.................... 85 Residents as Citizen Participants ....................... 86 NHS and Other Neighborhood Organizations................ 88 Resident Attitudes...................................... g0 Displacement............................................ 91 Conclusions ............................ 92 CHAPTER 7 - The Role of Financial Institutions in the NHS Program .................................................... 95 Participation........................................... 97 ' Nonfinancial Contributions to the NHS Program ........... 101 Dropouts and New Recruits...............................102 Changes in Perceptions..................................103 Benefits of NHS Participation ...........................106 ■ CHAPTER 7 - The Role of Financial Institutions in the NHS Program (Continued) Spillover..............................................108 Financial Institution Evaluation of the NHS Programs... 109 Conclusions............................................110 CHAPTER 8 - The Role of Local Governments in NHS Programs... 113 Participation by the City..............................114 The Issue of Substitution..............................118 Recent Changes in City Strategy ........................119 Expansion..............................................121 Role of Neighborhood Reinvestment ......................122 Conclusions............................................123 CHAPTER 9 - NHS in Small- and Medium -Size Cities ............ 127 Extent of Need and NHS Penetration .....................127 Small- and Medium -Size Cities in the Metropolitan Context..............................................128 The Roles of Key Actors................................130 The Lending Environment................................133 Support Services and Technical Assistance..............134 Issues for Neighborhood Reinvestment ...................134 Conclusions............................................137 CHAPTER 10 - NHS as a Delivery Mechanism For Contract Services.........................................141 Extent of Other Services...............................143 The Special Case of Section 8 ..........................145 Impact of Service Provision on NHS Budgets.............149 Evaluation of Interest Served by Contract and Pass -Through Arrangements ............................149 Comparative Costs of Service Delivered by NHS and Other Programs.......................................151 4/ oZ CHAPTER 11 - NHS as an Initiator and Testing Ground for New Ideas............................................155 NPP Selection and Monitoring Process..................157 NPPProject Descriptions..............................160 Conclusions...........................................167 CHAPTER 12 - Summary of NHS Impacts and Limitations ........ 169 Achievements of the NHS Program .......................169 Criticisms of the NHS Model ...........................171 Neighborhood Reinvestment Support Activities .......... 174 Neighborhood Housing Services of America, Inc......... 182 Conclusions...........................................183 PART.III -- THE APARTMENT IMPROVEMENT PROGRAM CHAPTER 13 - Reinvestment in Multifamily Housing ..........187 The Multifamily Housing Market ........................187 Building Management...................................198 Tenants...............................................198 CityGovernment.......................................200 Conclusions...........................................203 CHAPTER 14 - AIP Activities and Impacts....................207 The Developmental Process.............................209 Operation of the Program..............................214 Program Results Through 1979 .......................... 223 Conclusions...........................................227 /-/ z a 4-"�Cz- CHAPTER 15 - An Assessment of the AIP Experience ........... 229 Adaptability of the Model.. ••229 AIPand NHS in Combination ............................ 231 Preventing Decline....................................233 Suitable Buildings.. ..••..•••234 Costs and Benefits.. ........ .234 Tenants Served ........................................235 The Role of Neighborhood Reinvestment........ ........ .236 Conclusions..... "..................... • 236 t PART IV -- THE HOME OWNERSHIP PROMOTION PROGRAM t CHAPTER 16 - An Overview: Central City Homeownership and Revitalization Trends........ ...................239 The Decline of Central Cities .........................240 ° Homeownership Trends in Central Cities......... ......,241 The Neighborhood Change Process .......................245 t Central City Revitalization Trends......... i ........ ,248 Government Revitalization Initiatives .................252 The HOP Strategy ............. 0................ ........................ 253 The Scope of the HOP Study ................ .255 CHAPTER 17 - The Home Ownership Promotion Program Model....261 jPrerequisites of HOP..................................262 iCharacteristics of the HOP ............................263 The Role of Neighborhood Reinvestment .................266 The Baltimore HOP .....................................266 The Philadelphia HOP ....................... ...........288 4-"�Cz- CHAPTER 18 - The Home Ownership Promotion Program in 317 a National Context...................................... Applicability of the HOP Model ........................317 Relationship Between the HOP and NHS..................320 Program Beneficiaries and Impact on Structures ........ 321 Displacement..........................................323 Cost Effectiveness....................................324 The Role of Neighborhood Reinvestment .................325 Conclusions...........................................326 PART V -- REMAINING CHALLENGES FOR NEIGHBORHOOD REINVESTMENT CHAPTER 19 - Neighborhood Reinvestment: The Job Remaining............................0006.............!..329 Neighborhoods in Need of Reinvestment .................329 Expanding the Range of Neighborhoods ..................332 Information Dissemination and Technical Assistance.... 333 Coordination with Federal Programs and Private ,334 Sector Activities .................................. The Future of Mature NHS Programs .....................334 CHAPTER 20 - Expanding and Strengthening the Base of Support for Reinvestment.................................339 Expanding the Reinvestment Base.......................339 Strengthening the Reinvestment Partnership ............ 341 Conclusions...........................................345 //6 z CHAPTER 21 — Emerging Issues for Neighborhood Reinvestment.............................................347 Fund Raising..........................................347 Serving Small Cities and Rural Communities ............ 348 Displacement..........................................349 II i iOther Issues .......................................... Linkages to Commercial Reinvestment ...................351 e A Need for Reinvestment Professionals .................352 CHAPTER22 — Conclusion....................................355 APPENDIX A INTRODUCTION American cities entered the 1970s with a great deal of gloom. Dire predictions of urban collapse wewere inre widespread, continued,eand marketsdisarray dcouldanot be dcontained fligget spite these events, there was the realization that central cities would remain home for one-third of the American includiateuincome�familiesng Go ernmenty Of urban low- and moder- but often underfunded and ill-designed, well intentioned i these g were no match for powerful social and economic trends. � The emergence of the ing Program and other reinvest ment otoolsous as a a Services (NHS) ment in the mid-1970s were welcomed bnational residents mode- neighborhoods, by financial Institutions under of oldunderer J invest, and by local governments forced b Pressure to j ne ism to come up with tools to rehabilitate tolderwfederal— neighbor- i hoods. Under the leadership of the Urban Reinvestment Task Force (renamed the Neighborhood Reinvestment Corpora- ; tion in 1978 by congressional charter), NHS and the other Programs they developedgare significant for a number of reasons. They suggested a commitment on the part of local partners (residents, financial institutions, and lo- cal government) to improve the quality of life for cur- educational rent residents in declining neighborhoods, the use of an educational process (rather than bureaucratic fiat in regu- lation) to build neighborhood institutions, and the devel- opment of local partnerships to bring to bear the resources Of local government and the business community on neighbor- hoods, and to do all this without reliance on substantial government subsidy. These actors independently, and some - times simultaneously, developed a host of other reinvest- meet tools which expanded even further the range neighborhood development activity. of local Although these programs were no panacea and were accom- panied by other initiatives by local governments, founda- tions, and HUD, they raised interesting questions about the future of older urban neighborhoods and how urban Policy would have to deal with hitherto unsolved problems. This report assesses that experience and attempts to draw lessons about public/private initiatives represented in Neighborhood Reinvestment's programs. This report is not a traditional quantitative evaluation of narrowly defined outputs; rather, it attempts to assess a range of issues and concerns faced by each partner going into neighborhood revitalization. It looks at the activities carried out in the neighborhoods, their effects, and the ability of the participants to respond to changing needs and issues. Although this report can be viewed as an evaluation, more importantly it is documentation of a story about how public and private actors have worked together to address urgent neighborhood needs. Seen in that light, it is hoped this report will help in the development of future reinvestment activities. '4zl0 Z PART I --BACKGROUND CHAPTER 1 INTRODUCTION Recent neighborhood revitalization efforts have followed nearly three decades of inner-city decline. Although "neighborhood reinvestment" in all its manifestations has not meant wholesale reversal of decline, at least in selected locations there have been marked changes. Two types of neighborhood revitalization have occurred: the revitalization that takes place primarily by "outside!' middle-class purchasers, commonly referred to as "gentri- fication," and the reinvestment made by long-term residents of urban neighborhoods. Gentrification involves middle- class buyers making substantial investments in rehabilita- tion and is generally associated with rapid increases in prices and rents and some displacement. The mass media have directed much attention toward this type of reinvest- ment. Rehabilitation by long-term residents is more modest r in scale and more generalized in a neighborhood; this type of revitalization usually does not involve substantial displacement. This report assesses the reinvestment activity generated by the Neighborhood Reinvestment Corporation. Neighbor- hood Reinvestment is not responsible for all efforts to rehabilitate housing in older neighborhoods by existing residents, nor is it responsible for all reinvestment activity generated locally by financial institutions, city programs, or neighborhood organizations; however, its ac- tivities do form a model that has been replicated in more than 100 neighborhoods across the country. This model, the Neighborhood Housing Services (NHS) program, has been widely used and is a model for nongovernmental, locally generated reinvestment activity in low- and moderate -income areas. THE NEIGHBORHOOD REINVESTMENT CORPORATION The Neighborhood Reinvestment Corporation Act of 19781 established a congressionally chartered public corporation to develop neighborhood rehabilitation programs and to identify, test, and replicate local private partnerships for neighborhood preservation. The Neighborhood Reinvest- ment Corporation (hereafter referred to as Neighborhood Reinvestment) succeeded the Urban Reinvestment Task Force, which had been created by interagency agreement between the Federal Home Loan Bank Board and the Department of Housing and Urban Development (HUD). Other financial reg- ulatory agencies (including the Federal Reserve Board, the Comptroller of the Currency, the Federal Deposit In- surance Corporation, and the National Credit Union Admin- istration) joined the Task Force later. An interagency agreement provided organization and funding for the Task Force from 1974 to 1979, when Neighborhood Reinvestment formally started its work. Unlike other federally established bodies, Neighborhood Reinvestment does not set up and manage neighborhood ac- tivities, its primary role is in the developmental process and in educational programs leading to the establishment of local Neighborhood Housing Services (NHS) programs. NHS programs are incorporated as private, nonprofit or- ganizations, and each is responsible for raising funds, establishing program priorities, and hiring staff members. Neighborhood Reinvestment is available to provide program support, training, and technical assistance on request. Neighborhood Reinvestment also makes a $50,000 contribution to the revolving loan fund. This is usually about one- fifth of the fund's initial capitalization, the rest coming from CDBG and private sources. THE PARTNERSHIP MODEL Local NHS partnerships, as established by Neighborhood Re- investment, are designed to bring together the various in- terests that directly affect neighborhood conditions and that are essential for revitalization. Typically included in this partnership are local residents (sometimes acting through existing neighborhood organizations); local gov- ernment officials; local financial institution executives; and, in some cases, local corporations, foundations, and other nonprofit or charitable organizations. To establish these local organizations, Neighborhood Re- investment provides organizational and educational ser- vices through a workshop process, during which various actors identify their interests in the neighborhood, un- derstand the roles and interests of the other actors, and identify activities in which they, out of self-interest, can participate --activities that will have the effect of generating private reinvestment. In addition, local public interest is generated to complement this private activity. The initiative for local action can come from a variety of sources. In some cases, interest comes from local government officials looking for ways to promote rein- vestment and redevelopment in particular neighborhoods. /-f (O,2__ In other cases, local financial institutions may be look- ing for ways to take affirmative action to meet their credit and lending responsibilities in the neighborhood, or residents may be looking for an organizational medium through which to organize their actions. Whatever the source of initiative, local NHS programs typically at- tempt to change the image of a neighborhood in the minds of the key actors, to obtain commitments for specific actions that would lead to reinvestment, and to identify priorities for action --all in the context of a specifi- cally defined set of boundaries referred to as "the NHS neighborhood." Although this partnership model has received much atten- tion, "partnerships" are neither new nor original. Rede- velopment activity in American cities has typically in- volved the private sector; NHS, however, joins elements of the private sector with individuals, neighborhood organi- zations, and the city in a partnership which is qualita- tively different from programs which are strictly resident organizations or city agencies. The partnership represents an effort to marry the interests of three groups.2 THE ROLE OF NEIGHBORHOOD REINVESTMENT Neighborhood Reinvestment's purpose is not to manage ac- tivities but to manage the process by which organizations (NHSs) are established. Neighborhood Reinvestment pro- vides initial resources for meeting lending needs and offers organizational and developmental experience gained from working with cities nationwide. This role contrasts substantially with that of federal agencies, which custom- arily make grants of categorical assistance, often speci- fying in advance the organizational parameters as well as specific areas in which a program must operate. Typical- ly, federal programs have not required formal cooperation with private industry, especially not to the point of mandating that private organizations support operating and program costs of local organizations. Another contrasting feature of Neighborhood Reinvestment's activities is the NHS requirement for simultaneous in- volvement of several participants. This criterion re- sponds to the "prisoner's dilemma," which occurs if the actors determine that their best interests do not require a commitment to reinvestment because they cannot be cer- tain that other actors will make similar commitments. They opt for private gain because no collective gain is obvious (although it may be present). By making a simultaneous investment (based on a communication process by which collective interests are identified), each actor incurs some costs, but investors also have some assurance that the costs will, in fact, generate a return. The central output of Neighborhood Reinvestment participa- tion is the creation of an organization through an educa- tional process that represents the simultaneous to resources for reinvestment commitment on the part of the key actors. It is against this standard that Neighborhood Reinvestment's activities can be judged. The success of individual programs depends largely on the local condi- tions, the resources committed to the project, and the degree of success in meeting locally identified needs. This evaluation thus attempts to assess reinvestment activ- ivity from two viewpoints: First, how effectively was the partnership constructed? Second, how effective has the partnership model been in changing the behavior of each actor with respect to a commitment to improve and conserve urban neighborhoods? This is not a typical evaluation of the extent of physical change in NHS neighborhoods. THE NEED FOR REINVESTMENT The model, as developed and replicated by Neighborhood Reinvestment, was designed to meet a fairly specific need and to take advantage of existing opportunities. The need identified sto increase neighborhoodswhere deteriorat deterioration tion o begun in housing 1960s and early 1970s but had yet to reach a crisis stage --as reflected by widespread abandonment, flight of resident owners, and physical decay. Neighborhoods that were se- lected had to meet several common criteria. First, struc- tures had to be about 50 percent owner -occupied, primarily one- to four -family buildings, a substantial number of which showed clear evidence of deterioration. Second, existing opportunities --a base on which NHS could build -- included resident interest and capacity to provide leader- ship and support for reinvestment. Finally, a median in- come of about 80 percent of the central city median income was viewed as a reasonable indication that many of the residents would be able to make some investment in their own properties.3 In subsequent years, Neighborhood Reinvestment recognized that many neighborhood situations reflected conditions not addressed by the initial NHS model. Some neighborhoods contained large apartment buildings or had a low owner - occupancy (a dominance of absentee owners), or had deterio- rating commercial strips. Other areas suffered from crime, unemployment, or other serious problems that crippled the ability of residents themselves to respond and also limited the willingness of outsiders to help the neighborhood )l" �122_ meet its needs. More recent activities of Neighborhood Reinvestment have focused on exploring mechanisms to deal with these types of communities. RESEARCH ON NEIGHBORHOOD REINVESTMENT There has yet to be a definitive study of Neighborhood Reinvestment or of the NHS model, partly because much of the activity is so recent. However, Urban Systems Re- search and Engineering, Inc., under contract to HUD, is currently studying the program.4 Even though studies have not yet been completed, some related efforts have established several points that are important in setting the context for this evaluation: • There are two types of reinvestment --that gen- erated by outsiders, mainly middle-income resi- dents) and that generated by long-term residents.5 • There has been a substantial increase in the pace of reinvestment. Thomas Black of the Urban Land Institute showed in a 1975 survey of cities with at least 150,000 population that 48 percept had experienced some private market renovation. bb When the survey was repeated in 1979, the percentage had increased to 86 percent of the cities, and the extent (as measured by the number of units renovated) had increased substantially as well -- from an average of 441 units per city in 1975 to 1,200 in 1979• • During the 1960s and 19708, there was a substan- tial amount of "redlining" (the systematic denial of conventional credit to specific areas because of perceived higher risks) by insurance companies and financial institutions./ Although there is disagreement in the literature as to whether this practice was geographic or racial in nature, it is clear that since the mid -60s the percentage of conventional loans going to urban neighborhoods has declined, that more and more of the financing in some neighborhoods has been nonconventional (by the owner or through land contracts) or insur- ed financing through the Federal Housing Adminis- tration (FHA) or the Veterans Administration (VA), and that conventional homeowners' insurance and other property and casualty insurance became dif- ficult to obtain. One of the goals of Neighbor- hood Reinvestment was to increase lending from 5 conventional sources since it was felt that this type of lending was evidence of a real commitment to the neighborhood. Conventional loans are of- ten less expensive, and there was concern that instances of FHA abuse would multiply. Reinvestment activity, including the conversion of rental units into condominiums, has generated displacement in selected neighborhoods. Debate continues as to whether such displacement is vol- untary or involuntary, the extent to which it is a national problem, and who is actually respon- sible.i It is certain, however, that some low - and moderate -income families have been forced to leave certain neighborhoods because reinvestment has changed the basic economics of owning or rent- ing housing in the particular neighborhood. There is evidence of substantial conversion of rental units into condominiums, especially in large cit- ies such as Chicago, Boston, San Francisco, Den- ver, New York, and Washington, D.C. Again, data are inadequate, but the conversion phenomena gen- erally reflect the tight cost -revenue squeeze in rental housing, which in turn causes the conver- sion of units to condominiums in some areas and disinvestment in rental housing in other areas. The supply of rental housing is not increasing, and the opportunities for low- and moderate -income families to obtain decent rental housing are not keeping pace with the demand. Vacancy rates, which in the early 1970s ranged from 6 to 11 percent in urban areas, now typically run under 5 percent. In some cities the vacancy rate is effectively zero.9 The media have called a great deal of attention to the "back -to -the -city" phenomenon, but there is no evidence that this movement is significant. There is evidence, however, of a rediscovery of certain neighborhoods that offer attractive hous- ing bargains. This demand, when combined with home buying by the "baby boom" generation and the decline in rental housing, tightens the market and increases the competition for scarce units in older neighborhoods.10 Although reinvestment is a widespread phenomenon, disinvestment still occurs, especially in rental housing.11 During the 1970s, even as reinvest- ment and the associated escalation in prices pro- ceeded, an estimated 250,000 units per year were abandoned in major cities. �G-2- • There has been a perceptible change in attitude toward city living by some urban residents. Se- lected urban neighborhoods are now viewed as at- tractive places to live and worthy of substantial social and financial investment. This attitude has been promoted by developers of middle-income housing and by organizations of long-term resi- dents seeking to build a base for reinvestment activity. • Local governments are becoming more interested in neighborhoods and are targeting their avail- able resources, mainly Community Development Block Grant funds, into commercial and physical rede- velopment and public service improvements.l2 As research continues and new trends become evident, some additional factors are important to an understanding of the context within which reinvestment takes place. For 1 example, between 1975 and 1990 the postwar baby boom popu- lation will reach household formation age and will gen- erate a substantial increase in the demand for housing. $ During the first five years of this period, new construe - tion has failed to keep pace with the increased demand, and costs of capital, land, and other construction factors t have risen substantially. In 1970, the average new house cost $24,000 and could be purchased by half the popula- tion .i3 In 1980, a new house (which has become increas- ingly harder to find) cost an average of more than $70,000 and could be purchased by only 15 percent of the popula- tion.lu The consequences of these increases both in de- mand and in cost are greater competition for available housing and a heightened search for neighborhoods, in - eluding urban neighborhoods, with affordable housing. One consequence of this housing demand as it relates to re- investment is a growing interest by residents of low- and moderate -income neighborhoods to preserve their own housing resources against competition. Families that might have moved to other residential areas to increase their housing quality in the 1960s or early 1970s now look to rehabili- tation and renovation. In terms of reinvestment, this attitude represents both an opportunity and a problem. The opportunity is the greater utilization of housing; the problem is that a greater interest in rehabilitation has meant that more people are willing to compete for housing in older neighborhoods, therefore making it more difficult to ensure that benefits of revitalization go to those who most need them. These trends, even where research debate continues, strongly suggest that reinvestment is an important phenomenon for y,/� the 1980s. All levels of government and the private sector will have an interest in what reinvestment activity has taken place, how the process has been managed, what the roles of key actors are in managing that process, and how trends in other sectors of the economy will affect housing reinvestment in the future. The assessment that follows has been influenced by all of these trends. CONCLUSIONS The mandate of Neighborhood Reinvestment has been spelled out in congressional legislation:15 • Establish Neighborhood Housing Services programs in neighborhoods throughout the United States, monitor their progress, and provide them with grants and technical assistance. • Identify, monitor, evaluate, and provide grants and technical assistance to selected neighborhood preservation projects which show promise as mecha- nisms for reversing neighborhood decline and im- proving the quality of neighborhood life. • Experimentally replicate neighborhood preserva- tion projects which have demonstrated success, and after creating reliable developmental pro- cesses, bring the new programs to neighborhoods throughout the United States which in the judgment of Neighborhood Reinvestment can benefit there- from, by providing assistance in organizing pro- grams, providing grants in partial support of program costs, and providing technical assistance to ongoing programs. This report will assess how well Neighborhood Reinvest- ment activities have been directed toward meeting these goals, the impact of the program on attitudes and behav- ior of key actors, and the extent to which the experi- ence has been cumulative in affecting subsequent activi- ties and generating new initiatives. Part 1 describes the development process and profiles the programs started by Neighborhood Reinvestment. The NHS program is dis- cussed, along with the programs developed later to deal with additional neighborhood problems. Part II assesses the impact of the NHS program on various actors and eval- uates the program, both as a delivery system and as a medium for testing new ideas on reinvestment. Data for this section comes from extensive case studies of twelve NHS programs, plus survey and secondary data. Part III 1/' G' Notes 1.Housing and Community Development Amendments of 1978, uctooer 197 is, y2 USC 101. 2. Typical renewal programs focused on the central busi- ness district and large-scale clearance programs. Partnerships typically involved an independent munici- pal authority and developers; citizens had only review power. Few renewal projects were directed toward im- proving existing housing for long-term residents in urban neighborhoods. 3• Although the criteria appear to be fixed, they are, in fact, flexible and the result of changes over time. For example, the criteria have come to in- clude neighborhoods that have more severe conditions than the neighborhoods originally selected in 1974 and 1975. Severe conditions here reflect both the condition of the housing and the limited resources of residents. There is also some flexibility that takes account of local conditions, such as a lower homeowner rate citywide that would, for example, con- trast northeastern cities with many midwestern cities. 4. The Urban Systems Research and Engineering, Inc., study was begun in 1978 and is expected to be com- pleted in the spring of 1981. It is analyzing the NHS program in more than three dozen cities, the development of the Urban Reinvestment Task Force, and the emergence of Neighborhood Reinvestment. Prelim- inary reports from the study are referred to in this report, and the data tapes for the residents' survey in 1979 and the windshield survey in 1978 are used and referred to here. 5. See Phillip L. Clay, Nei hborhood Renewal (Lexington, Mass.: D. C. Heath Books, 1979 6. See J. Thomas Black, "Private Market Housing Reno- vation in Central Cities and Urban Land Institute Survey," in Back to the City: Issues in Nei hborhood Renovation, eds. Shirley Laska and Daphne Spain New York: Pergamon, 1980), pp. 3-12. T. See Robert Schafer and Helen Ladd, E uaI Credit 0 - portunity in Mortgage Lending (Cambridge, Mass.: MIT Harvard Joint Center for Urban Studies, 1980). 10 .�/ 407, 8. See National Urban Coalition, Displacement: Cit Nei hhorhoods in Transition (Washington, D.C.: National Urban Coalition) July 197 . See also U.S. Department of Housing and Urban Development, Displacement Report (Washington, D.C.: HUD, Office of Policy Development and Research, 1979), and George Grier and Eunice Grier, "Urban Displacement: A Reconnaissance," in Back to the City: Issues in Nei hborhood Renovation, eds. Shirley Laska and Daphne Spain New York: Pergamon, 1980), PP. 52-58. 9. U.S. General Accounting Office, Rental Housin A National Problem that Needs Attention Washington, D.C. U.S. Government Accounting Office, 1979). 10. For a discussion of the problem and its meaning for urban housing markets, see Department of Housing and Urban Development, The President's National Urban Pol- icy Report (Washington, D.C.: Department of Housing and Urban Development, 1980). 11. See Franklin James, Back to the Cit An Appraisal of Housin Investment and Po ulation Chane in Urban America, Urban Institute Working Paper 0241-01 Wash- ington, D.C.: Urban Institute, June 1977). 12. See Neighborhood Development Agency, City of Boston, "Dividing the Pie: Resource Allocation to Urban Neigh- borhoods," (Report prepared for the Department of Hous- ing and Urban Development, November 1980), chaps. 2, 5. 13. See John Pitkin and George Masnick, Projections on Housin Consum tion in the United States: 19 0 to the Year 2000 Cambridge, Mass.: MIT Harvard Joint Cen- ter for Urban Studies, 1980), pp. 71-72. 14. For a general discussion, see Arthur Solomon and Bernard Frieden, America's Housin Nee: 1975-1985 (Cambridge, Mass.: MIT Harvard Joint Centedsr for Urban Studies, 1978). 15. Housing and Community Development Amendments of 1978. 11 y6� CHAPTER 2 THE NEIGHBORHOOD REINVESTMENT APPROACH Neighborhood Reinvestment develops local neighborhood re- vitalization partnerships among community residents, local financial institution executives, and local government of- ficials. This development process is fundamentally an educational and communications program in which key local actors instrumental to the goal of improving neighborhoods are brought together to form a local, self-governing, non- governmental, community-based organization. In a traditional community -organizing program, specific resident interests (and sometimes the interests of pro- fessionals) combine to arouse, force, and inspire gov- ernment or institutions to provide assistance or to make what is often a marginal change in policy or processes related to the community. In this approach, the methods are typically confrontational, and the exercise of moral persuasion rather than self-interest prevails. A redis- tribution of resources and/or power is sought. The Neighborhood Reinvestment approach contrasts sharply i with the traditional approach to urban assistance; its goal is to change attitudes and to create working partner- ships for neighborhood improvement among people who are not asked to compromise self-interest. Government trans- fer is minimized, as is bureaucratic limitation. The organizing process seeks to break down barriers rather than highlight them, and residents (not professionals) k direct program priorities. Regulatory power (mainly in j the form of code enforcement) is available for selective use, and moral or ideological positions are muted. THE NHS DEVELOPMENT PROCESS The Neighborhood Housing Services (NHS) development pro- cess can be summarized by listing the commitments the program is designed to elicit from each of the three partners --residents, financial institution executives, and local government officials: Community resident involvement. Resident in- volvement is the most important commitment of the NHS partnership; the residents must want, 13 and be willing to work for, the improvement of the neighborhood. Resident members of the board of directors and committees work with local gov- ernment officials in the neighborhood, explain- ing the purpose of housing inspections and how the NHS staff can help. A major part of the residents' role in the NHS partnership is to help create a positive climate for improvement in the neighborhood and to gain acceptance of the NHS program and its goals by the entire neighborhood. Residents actively serve on all NHS boards and committees. And, although no one of the three partners controls NHS, residents constitute a ma- jority on the NHS board of directors. Financial institution involvement. Financial in- stitution executives invest in the neighborhood by making loans at market rates to all homeowners who meet normal underwriting criteria. Although fi- nancial institutions are not asked to make loans that would be poor credit risks, in their apprais- al process they are asked to consider that through NHS there is now a coordinated reinvestment effort to improve the neighborhood. Financial institu- tions also support the NHS operating budget through tax-deductible contributions. Active service on the NHS board of directors is also an essential part of their role. Local government involvement. The local govern- ment must be committed to the NHS program. This commitment usually takes the form of assistance in developing and implementing the program; in- creased capital improvements and cityservices in the selected NHS neighborhoods; and• the estab- lishment of a sensitive and systematic housing in- spection program to enhance and maintain property values.l Local government representatives serve on the boards of directors of several NHS pro- grams. The development process evolved over several years as ex- perience was gained in creating NHS programs. As part of this study, the process was studied in a number of programs going through development in 1979 to determine how it was structured and what each piece was designed to do. The twelve sample cities reviewed in this study used several developmental processes as they emerged at different points in time. 14 W ,2' The workshop process began to crystalize during the devel- opment of the Oakland, Calif., program, the third city in which an NHS was developed. It was refined during program development in Cincinnati and Dallas. In Jamaica, N.Y., a variant was experimented with whichdid not worked with utilize Neighbora local coordinator; a city Official hood Reinvestment staff to develop the program. The other programs in the sample were developed using the workshop process outlined here. within city by pro en pplica ti nxto Neighborhoodram isiReinvestment. tiated aThevapplicationausually comes from the city but occasionally comes mes from financial and, less frequently, istconductedntotions, or determine therpotential for othelpublicsprit vate partnership in the city (as reflected in the willing- ness of key representatives of the actors to consider working together), the availability olocal neighborhoods resources, and the existence ofou appropriate family, owner -occupied (which have mainly structures). If these elements are present, Neighborhood Reinvestment and an appropriate local government unit enter into a developmental agreement, marking the beginning of active program development. The local government's first role is to defray the costsof The processdevelopment press, i currently $35,000 to $50,000. the following steps: 1, Hire a local coordinator.2 An important first step in the development process is to hire a local person as y Neigcoo Ihborhood od rdinator. This Reinvestmentper- son is trained by g both programmatic and housing issues. For most i local coordinators, this approach to community organizing activity is new and requires exten- sive training and supervision by senior Neigh - particularly necessary staff inthe beareas Training i housing and finance. 2. coordinatorsLocal re expected day-to-dayactivitiesto o perform organize the program. coordinatorThe fieldrepresentative meets with Reinvestmenthborhood ith variouscommunity, governmental, and institutional leaders to enlist their aid in the developmental process. a luncheon for financial insc] s, A luncheon is held for sena oral financial institutions to 15 ztion execu- executives discuss the y6 2- NHS concept. This luncheon provides an oppor- tunity to introduce banks, savings and loan as- sociations, and federally chartered credit unions to NHS. Invitations to the luncheon are arranged through the district offices of the financial regulatory agencies. Representatives from these agencies attend the luncheon and take an active role in encouraging adequate representation from local financial institutions. The only support solicited at this luncheon is for financial institution executives to be willing to participate in a workshop (Workshop I) to deter- mine whether or not the NHS can work successfully in their city. As a follow-up to the luncheon, the local coordinator calls each financial insti- tution executive to ask attendance by that person or a representative at Workshop I. 3• Conduct Workshop I. After the initial efforts are completed and 100 to 300 key persons have been contacted, the intensive aspect of the process begins, in the form of a series of workshops. Staff and board members representing all three partners from an operating NHS act as resource persons at Workshop I. These leaders present the NHS concept, explain the partnership roles, and discuss potential problem areas. A key ele- ment pervading the workshop is a communications process that seeks to break down prejudices (from caricatured conceptions of other actors or of the neighborhood). The presence of NHS people from an operating program in another city helps work- shop participants look at the experience in an- other neighborhood and lets them talk about their own goals relative to how the NHS program could work. Discussions in the workshop seek the common ground on which each partnership group can bene- fit, and none are required to sacrifice basic self-interest. Finally, the communications pro- cess helps leadership capabilities surface and creates the personal and group dynamics essential to the success of an organization composed of such disparate interests. Normally, Workshop I ends with a group decision to proceed with NHS development. Several committees (e.g., personnel, fund raising, site selection, community relations) are formed. Perform committee work. All committees formed at Workshop I have specific goals; these are related 16 to selecting neighborhoods, identifying financial resources, involving community residents and iden— tifying public or capital improvement needs. Each committee has its own timetable, and the local coordinator will help them perform their functions. Conduct Workshop II. The objective of the second workshop is for the site selection committee to recommend the most appropriate site to demonstrate the NHS concept. (Occasionally in the development process, a neighborhood may have been preselected, especially if a neighborhood group was active in initiating the NHS program or where some locally defined strategy preidentified a neighborhood as appropriate for NHS.) After the neighborhood is selected by the workshop participants, the other committees can be more specific in their tasks, and residents from the selected neighborhood(s) can be drawn into the process. Depending on the amount of material to be covered and the amount of controversy anticipated, this workshop may last from a couple of hours to a full day. 6. Conduct Workshop III. This workshop follows sev— eral weeks of contact work in the selected neigh— borhood. At this workshop, potential resident leaders from the target areas are invited to visit an operating NHS program to see firsthand the impact of NHS in another neighborhood. This workshop introduces residents of the prospective NHS neighborhood to the NHS concept, gets their reactions to the feasibility of such a program in their neighborhood, and allows resident leadership in the community to surface. Normally, at this time, there is an effort to shift the role of identifying neighborhood leadership to residents who are usually ready to participate on all commit— tees and to proceed toward incorporation. %. Conduct Workshop IV. At this workshop, partici— pants discuss and agree on the articles and by— laws of the proposed corporation and bring all members up to date on the progress of the on— going work. By this time, potential staff mem— bers may have been identified and may be at the interview stage. The operating budget should have been raised, and progress should have been made in securing commitments to a revolving loan fund. At this meeting, the nominating committee can be 1% 411Z12__ established to develop slates for a board of directors. 8. Conduct first meeting of the corporation. The board of directors is elected. Committees of the board may be selected to provide essential func- tions to the board. Then the local program moves toward operation. The role of the local coordi- nator ends and technical staff from Neighborhood Reinvestment help the new staff members organize, and the new executive director and the new board members establish operating procedures and learn their responsibilities. Although it provides no continuing direct assistance after this point, Neighborhood Reinvestment support personnel remain available to help program leaders. DISCUSSION OF THE NHS MODEL The model described here is the "normal" or "ideal" way the development process works in a community and, as men- tioned earlier, represents several years of institutional learning and refinement on the part of Neighborhood Rein- vestment. Several points should be made, however, regard- ing the model's implementation. First, the process is time consuming. It ordinarily takes from nine to twelve months, but in any particular city it can take even longer, especially if the initial organizational activities develop slowly. Second, the model is flexible. In most cases, a neighbor- hood is not preselected, but in others it is. There are also cases where residents are represented by existing neighborhood organizations rather than by individuals. In some cases the city is an active partner in the organiza- tion, and in others the city is a more limited partner --it makes some commitments but is not actively involved in the program's day-to-day goal setting or management. Third, the development efforts amount to $35,000 to $50,000 in direct local costs, but they can cost at least twice that in supervisory time and direct costs for Neighborhood Reinvestment staff. Neighborhood Reinvestment also pro- vides a training program for local program staff and may provide other support services after the program begins operation. Finally, the developmental process responds to local is- sues. For example, the process may take longer in small cities because of the difficulty in fund raising or be- cause of the lack of availability of local personnel for gla z organizing activities. In other cities, issues such as code enforcement procedures, insurance availability, and different program priorities among the actors must be resolved. OTHER NEIGHBORHOOD REINVESTMENT INITIATIVES As noted in chapter 1, there are other problems in urban neighborhoods than those addressed by the original NHS model. These problems include those arising from the presenceof large apartment buildings, low rates of resi- dent homeownership, abuse of property by absentee owners, abandonment, and decline in the neighborhood's commercial i area as evidenced by increased rates of crime and arson, i and so forth. Neighborhood Reinvestment has developed program initiatives in these areas. In the cases of the Apartment Improvement Program (AIP) and the Home Ownership Promotion Program (HOP), the initiatives have been tested and replicated to the extent that they can be assessed. This is done later in this report. Table 2-1 shows some of the problems urban neighborhoods face and the programs designed by Neighbor- hood Reinvestment to resolve them. The development process for the AIP and the HOP is sub- stantially different in substance from that associated with NHS, but it does have several parallels. Generally, the AIP and the HOP development processes bring the appropriate actors together in a workshop setting, where the concept t for problem solving is described and a general outline of necessary commitments and development steps is presented. This meeting is followed by committee work (the traditional second step in the NHS development process), in which addi- tional details and program ideas are developed. Finally, the program begins operation. i? 19 ur Z 7 20 Z/6 eZ 'I TABLE 2-1 Neighborhood Problems and Neighborhood Reinvestment Programmatic Responses Neighborhood i Number of Neighborhood Reinvestment Programs, Problem Programmatic Response 1979 Disinvestment in low- Neighborhood Housing 103 density (1-4 unit) Services (NHS) neighborhoods Decline in multifamily Apartment Improvement 3 housing Program (AIP) i, Low homeownership; Home Ownership Promo- 3 soft real estate tion Program (HOP) markets; absentee ownership', Vacant and abandoned Rehabilitation and 2 property Sale Program Home maintenance Home Maintenance 2 conservation Training Decline in the avail- Insurance Industry 1 ability of conven- Full Partnership tional insurance coverage Source: Neighborhood Reinvestment 20 Z/6 eZ Notes A typical relationship is with the housing inspection department or a similar department. In recent times this relationship -has expanded to include community development and planning staffs as well. t 2. The local coordinator does community contact work, which is in a broader context than is typical for advo- cacy -oriented community organizing in urban neighbor- hoods. The local coordinator contacts key people in all the different partnership sectors --often more than 100 persons for each program deleveloped. The local coordinator is a Neighborhood Reinvestment staff mem- ber, though not a permanent one. The local coordinator is supervised by a field representative who is a perma- nent Neighborhood Reinvestment staff member. 21 i CHAPTER 3 PROFILE OF NHS NEIGHBORHOODS This chapter provides a profile of demographic character- istics of Neighborhood Housing Services (NHS) neighbor- hoods, housing, and residents. The first part addresses housing and neighborhoods; the second part discusses demo- graphic characteristics of residents. Information for this chapter comes from 1970 census and demographic data and from survey data provided by Urban Systems Research and Engineering, Inc. All neighborhoods with NHS programs are in central cities or are in older suburban communities or cities (such as those in Aurora, Ill., and Menlo Park and Oakland, Calif.) that share similar physical and social features with cen- tral city communities. For the most part, the background data on both the hous- ing and social characteristics come from the 1970 census. Because of the substantial transition that occurred in some neighborhoods, the characteristics listed may vary somewhat from those present when programs were developed (between 1973 and 1977). To some extent, this discrepancy is mitigated by the availability of data from surveys completed by Urban Systems, which suggest that neither the population nor the basic parameters of the sample neighbor- hoods' physical environment have changed substantially. CHARACTERISTICS OF HOUSING AND NEIGHBORHOODS Type of Housing Structures The typical structure in the NHS neighborhood is a single- family house. The 1978 windshield survey conducted by Urban Systems in a sample of 20 neighborhoods, showed that 75 percent of the structures were single-family units, 15 percent were two-family units, 4 percent were three-family units, and 3 percent were four -family or five -plus -family units. Only 3 percent were multifamily buildings as usual- ly defined. The variation in the percentage of single- family structures among programs was not substantial; most of the cases having significantly less than 75 percent single-family units occurred in the more recently developed NHS programs. 23 y6� General Housing Conditions When housing in the neighborhood is considered in aggre- gate, housing in NHS neighborhoods was not severely dete- riorated; however, all neighborhoods had vacancies and scattered areas of blight. Of all housing units in NHS neighborhoods in the windshield survey, 95 percent were occupied; 3 percent were vacant, for sale, or fo' rent; and 2 percent were boarded up. In terms of exterior conditions, 29 percent of the units showed significant defects such as peeling paint, broken porches or steps, weeds, or signs of rot or decay. Six- teen percent of the units showed minor problems, and 1 per- cent were dilapitated. Looking more generally --at blocks --in the NHS neighbor- hoods, only 7 percent contained retail facilities; 8 per- cent of the blocks that had retail facilities had sig- nificant vacancies in those structures. This observation reflects, along with the earlier discussion of the high percentage of single-family units, the general residen- tial character of an NHS neighborhood. Again, where there was variation, it tended to be that neighborhoods origi- nally selected for the program had less commercial ac- tivity and more single-family units; neighborhoods se- lected later had more of these characteristics. Twenty-one percent of the blocks had vacant lots; how- ever, 51 percent of these blocks had only one vacant lot, 22 percent had two vacant lots, and only 8 percent had at least six vacant lots.l Location of Neighborhoods Most NHS neighborhoods were located some distance from downtown areas; that is, not only were they not downtown neighborhoods, but they often were not fringe neighbor- hoods. They represented what are popularly referred to as working class neighborhoods, removed somewhat from factory and commercial areas but clearly lacking the suburban quality of fringe neighborhoods. They were typically older neighborhoods, reflecting in most cases the general age of the housing in the city. This observation contrasts sig- nificantly with findings about the location of middle-class private reinvestment (gentrification). Numerous studies have indicated that middle-class reinvestment tends to take place closer to downtown, in areas originally built as middle-class areas and having architectural and other fea- tures reflecting that fact.2 The NHS neighborhoods, how- ever, have more modest designs. 24 Substantial variations also occurred in the ways that de- cline took place in the neighborhoods. In some neighbor- hoods, decline tended to be concentrated in one section only; in others, decline tended not to be concentrated at all, with evidence of deterioration scattered throughout the community. Residential Mobility According to Urban Systems data for a sample of residents in NHS neighborhoods, 23 percent of the homeowners have moved in the past five years, whereas 70 percent of the renters have moved in during the same period. This rate of movement is about normal for homeowners, whose turn- over rate is about 5 percent a year. Only 15 percent of the homeowners moved into NHS neighborhoods between 1977 and 1979, whereas 58 percent of the renters moved in dur- ing the same period. These data seem to confirm the relative stability of the NHS population. Moreover, new residents typically had similar occupational characteris- tics with other neighborhood residents. Although their incomes were somewhat higher, this was largely due to the fact that they were younger, and often had two incomes. t City Size t A final neighborhood characteristic is the size of the city in which the neighborhood is located. Table 3-1 shows the number of programs developed by city size for the years 1975 through 1979• In general, an increasing proportion of new NITS programs are being developed in small- and medium-size cities. This number has steadily t increased and is partly obscured in the table by the fact that in 1978 and 1979 40 percent or more of the program starts in large cities were expansions of existing pro- grams rather than new program cities. If these expan- sions are excluded, the rate of new program starts in small cities is substantially higher than the 39 to 44 percent shown in table 3-1. DEMOGRAPHIC CHARACTERISTICS OF NITS 14EIGHBORH0ODS Size and Population Table 3-2 provides basic demographic data on the NHS neighborhoods. In terms of their size, the typical NHS neighborhood has a population of about 9,000. The ex- ceptions to this are mainly older cities and earlier pro- grams: Boston, Chicago, and Philadelphia --neighborhoods where the original model included a larger area. 25 TABLE 3-1 Program Starts, by Calendar Year and City Size,a 1975-79 Program Large Medium Small Small Year Starts City City City Cities 1975 1976 14 11 10 6 2 3 2 2 14 18 1977 1978b 18 24 5 8 5 6 8 10 44 42 1979b 31 7 12 12 39 Source: Neighborhood Aeinvestment, 1980. a. Large = more than 250,000; medium = 100,000 to 249,999; small = fewer than 100,000. b. In 1978 four of eight and in 1979 two of seven program starts in large cities were expansions of existing programs. The typical NHS contains two census tracts; again, the exceptions are in the neighborhoods selected earlier, in which a significantly larger number of census tract por- tions were included to form an NHS neighborhood. The boundaries of the NHS neighborhoods reflect an attempt to serve a socially meaningful aggregation, and in most cases these neighborhoods are considerably smaller than the official neighborhoods used in planning districts and other formal designations of local government. Most structures in NHS neighborhoods are occupied by their owners; some neighborhoods are as much as 80 percent owner - occupied. There are few exceptions to this generalization, with no particular pattern to the exceptions. In most of the cities studied, where the 1971 city popu- lation has declined, the NHS neighborhood population has also declined, usually by a larger percentage. In Balti- more, for example, the population citywide declined by 3.5 percent, and the population in the Patterson Park neighbor- hood declined by 11 percent. In other major cities, city and neighborhood percentages of decline, respectively, were: Chicago, 5.2 percent and 9.3 percent; Philadelphia, 2.6 percent and 9.6 percent; and Bridgeport, Conn., 0.1 percent and 0.16 percent. Decline did not always occur, 26 1{612- N V TABLE 3-2 Demographic Profile of NHS Neighborhoods Median Value, % Median % Owner- Single- House- Income/ Number Occupied Family Popula- hold Over City of Struc- House City Neighborhood tion % Minority Age 65 Median Units tures ($) Albuquerque, N. Max. Atlanta, Ga. Aurora, Ill. Baltimore, Md. Baltimore, Md. Beloit, Wis. Birmingham, Ala. Boston, Mass. Boston, Mass. Bridgeport, Conn. Buffalo, N.Y, Buffalo, N.Y. Buffalo, N.Y. Buffalo, N.Y. Buffalo, N.Y. Buffalo, N.Y. Charleston, S.C. Charleston, W. Va. Charlotte, N.C. Chelsea, Mass. Chicago, Ill. Chicago, Ill. Chicago, Ill. Chicago, Ill. Chicago, I11. Downtown Grant Park Oak Park Govans/Pen Lucy Patterson Park Merrill Bush Hills Columbia/Savin Hill Mission Hill Upper East Side Black Rock/Riverside Broadway/Fillmore Ken-Bailey/Delavan Masten South Buffalo West Side Gadsen Green Lower West Side Plaza/Midwood Addison Ht. of Chicago Central Austin Near Northwest IV. Englewood Little Village 6,000 72 B,H 21 59 1,947 50 10,545 8,500 45 B4O 21 80 4,088 53 10,545 13,576 35 B,H 11 93 3,215 66 16,350 12,547 83 B 20 86 2,562 60 7,000 18,000 10 B 20 91 5,000 50 7,000 2,900 55 B 25 80 725 63 -- 3,000 52 B 5 93 2,511 39 25,000 26,363 13 B 20 94 8,620 87 14,285 16,820 15 B 15 81 4,995 33 15,370 13,381 33 B,H2O 13 94 5,258 67 18,400 19,700 1 B 13 106 6,900 78 18,250 6,275 25 B 36 86 2,735 74 8,050 7,110 33 B 13 100 6,816 60 13,335 15,673 99 B 9 100 4,956 41 10,950 11,683 1 B 10 88 4,060 84 13,150 6,565 5 B 12 89 2,596 69 10,450 4,077 99 B 9 82 914 57 11,700 4,558 40 B 28 78 1,918 46 10,000 3,040 18 B 16 86 1,078 63 11,900 2,000 5 H 14 90 953 60 13,600 20,743 41 B,H 17 89 7,023 75 11,525 19,000 90 B 25 100 6,882 92 16,025 20,069 42 B,H 20 94 7,274 75 13,190 16,000 95 B -- 75 3,000 85 -- 25,000 75 H -- 87 5,000 65 -- City Cincinnati, Ohio Cincinnati, Ohio Clearwater, Fla. Cleveland, Ohio Cleveland, Ohio Columbus, Ohio Dallas, Tex. Dallas, Tex. Dallas, Tex. Denver, Colo. Des Moines, Iowa Detroit, Mich. Ft, Worth; Tex. Hartford,' Conn. Indianapolis,. Ind. Inglewood, Calif, Ithaca, N.Y. Jacksonville, Fla. Jamaica, N.Y. Kansas City, Mo. Kansas City, Mo, Knoxville, Tenn. La Habra, Calif. r Little Rock, Ark. Louisville, Ky. Menlo Park, Calif. Neighborhood Evanston Madisonville South Greenwood Buckeye Near West Side Linden Love Field Mt. Auburn/Santa Fe/ Owenwood Trinity Heights Highland Harding Highland Park Polytechnic Blue Hills Butler-Tarkington Lockhaven Southside Springfield Baisley Park 49-63 Center City/South Hyde Park Park City Central La Habra Central Little Rock Shawnee Bellehaven TABLE 3 -2 --Continued Popula- tion % Minoritya % House- hold Over Age 65 % Median Income/ City Median Number of Units % Owner- Occupied Struc- tures Median Value, Single- Family i House ($) 13,327 13,734 89 45 B B 28 92 5,104 58 14,075 3,000 14 B 24 30 99 94 5,082 1,849 61 68 13,810 12,350 12,000 70 B is 99 4,532 45 18,000 9,896 15,000 35 60 H2O B 15 92 3,080 64 11,530 7,662 77 B 15 9 89 79 2,545 7016,000 2,574 57 36,500 i 7,000 7,597 14 97 B,H B 21 85 2,364 44 ,t 10,767 6,721 70 B,H 6 75 64 71 2,132 2,708 47 63 10,400 25,500 3,500 4,800 5 98 B B 35 60 1,825 65 28,000 3,987 65 B,H 5 17 80 81 1,024 2,500 49 84 14,300 15,000 4,200 5,080 83 80 B,H B 9 94 1,200 SO 20,750 7,712 80 B,H -- 8 98 80 2,827 2,300 53 S6 21,900 22,600 5,350 2,766 30 40 B B -- 12 80 2,300 S6 20,000 7,163 95 B 22 56 86 1,019 3,305 48 67 7,000 29,300 4,400 2S B 30 93 1,650 60 12,200 9,886 3,247 24 49 B B 21 100 4,469 38 12,000 5,183 40 H 19 13 74 69 1,445 2,042 45 44 8,500 19,600 8,000 4,000 Ss 80 B B 17 80 2,000 50 12,700 j 4,656 98 B,H 9 -- 81 57 2,300 1,348 68 54 12,100 __ N to TABLE 3 -2 --Continued Median Value, % Median % Owner- Single- % House- Income/ Number Occupied Family Popula- hold Over City of Struc- House City Neighborhood tion % Minority Age 65 Median Units tures ($) Miami (Dade County), Fla. Milwaukee, Wis. Milwaukee, Wis. Minneapolis, Minn. Nashville, Tenn. Newark, N.J. New Britain, Conn. New Haven, Conn. New Orleans, La. Niagara Falls, N.Y. Norwalk, Conn. Oakland, Calif. Pasadena, Calif. Peoria, Ill. Philadelphia, Pa. Philadelphia, Pa. Phoenix, Ariz. Pittsburgh, Pa. Plainfield, N.J. Providence, R.I. Pueblo, Colo. Racine, Wis. Reading, Pa. Saginaw, Mich. St. Louis, Mo. St. Paul, Minn. West Little River North Side South Side Southside Waverly -Belmont - Hillsboro Weequahic Park Newbrite/Broad Street Upper State -Dwight/ Edgewood Broadmoor Area 4 1 Elmhurst N.W. Pasadena West Bluff Allegheny West E. Frankford Central Northside Elmwood Minnequa Heights Northside Ward 6 Central East Soulard Merriam Park 7,955 95 B 6 77 2,096 57 15,523 12,226 90 B 10 70 3,624 54 10,067 10,407 35 H 11 79 3,514 45 10,075 6,386 52 B4O 14 92 3,625 72 30,000 3,485 65 B 27 87 1,190 37 14,300 17,929 93 B 14 84 6,499 51 20,075 12,209 55 B,H 8 82 4,181 83 33,000 13,993 12 B,H 21 93 5,380 57 50,000 7,487 60 B 15 82 1,471 34 35,000 8,000 12 B 30 90 2,557 61 13,250 8,812 50 B,H -- 57 1,904 54 -- 16,329 85 B 17 85 5,502 55 18,125 5,838 98 B4O 8 73 2,300 66 17,034 8,855 3 B 10 98 3,319 66 16,700 13,130 85 B 13 83 3,520 71 6,748 12,016 21 B 27 91 5,510 56 7,858 5,000 13 B 33 75 1,697 57 12,200 7,303 50 B 32 60 3,566 27 7,010 6,357 81 B 11 84 252 91 17,700 14,456 40 B,H 20 80 3,500 24 12,000 4,213 35 H 8 74 1,657 79 18,000 5,850 20 B,H 14 75 1,917 50 12,800 2,603 90 B,H 10 79 945 63 6,400 11,589 50 B 11 78 4,003 49 11,100 11,865 1 B 24 82 5,121 19 7,210 13,000 2 B4O 15 99 4,921 78 30,000 N City Salt Lake City, Utah San Antonio, Tex. Santa Ana, Calif. Savannah, Ga. Shreveport, La. South Bend, Ind. South Portland, Maine Springfield, Mass. c Springfield, Ohio Syracuse, N.Y. Tacoma, Wash. Tampa, Fla. Toledo, Ohio Toledo, Ohio Trenton, N.J. Tucson, Ariz. Tulsa, Okla. Union County, N.J. Union County, N.J. Union County, N.J. Utica, N.Y. Washington, D.C. Waterloo, Iowa Wilmington, N.C. Neighborhood Central East West Side Artesia/Pilar Baldwin Park Queensborough Near Northwest Ferry Village Upper Hills South Central Brighton S. Tacomaway Hyde Park Historic South Side Old West End Wilbur Pueblo Gardens N.W. Crossroads Linden Rahway Roselle Cornhill Anacostia Modified Three The Bottoms TABLE 3 -2 --Continued Source: Neighborhood Reinvestment files and NHS program reports. Demographic data were collected during the develop- mental process and represent the best available data at that time. a. B = Black; H = Hispanic; 0 = Other. NSouth Norwalk, Springwood Ely, and Golden Hill neighborhoods make up b. West Main Street, Leonard/Chapel Streets, the Norwalk NHS. Median Value, Median % Owner- Single- % House- Income/ Number Occupied Family Popula- hold Over City of Struc- House ($) tion % Minority Age 65 Median Units tures 3,700 1 B 15 99 57 3,268 2,914 66 41 14,900 7,100 10,700 98 74 H H,0 17 5 68 1,259 72 18,900 3,973 2,349 60 B 19 93 1,041 57 63 10,000 28,800 3,000 90 20 B B,H,0 -- 22 -- 98 1,000 2,856 55 10,500 5,980 9 70 769 66 11,200 2,500 10,000 0 70 - B 15 92 2,525 60 58 22,000 10,500 3,880 55 B 14 13 84 90 2,034 3,462 55 12,867 12,576 35 H B 7 94 1,490 64 13,500 3,000 8,000 5 17 B 40 83 3,000 67 51 12,200 9,450 9,531 14 H 13 12 77 88 3,333 7,463 65 12,200 19,528 60 B B 16 94 2,046 71 10,319 6,282 2,428 50 72 B,H 11 60 786 56 70 10,900 8,000 6,496 60 B 13 5 85 81 2,512 1,330 55 21,300 4,435 6,576 76 30 B B 11 91 2,200 54 61 20,500 20,800 5,308 66 B 8 17 83 89 1,596 2,322 65 13,200 13,214 16,138 60 96 B B,H 8 80 4,960 61 16,285 9,931 5,345 68 B 11 89 75 1,525 891 75 60 7,000 3,385 99 B 14 Source: Neighborhood Reinvestment files and NHS program reports. Demographic data were collected during the develop- mental process and represent the best available data at that time. a. B = Black; H = Hispanic; 0 = Other. NSouth Norwalk, Springwood Ely, and Golden Hill neighborhoods make up b. West Main Street, Leonard/Chapel Streets, the Norwalk NHS. however. In Dallas, for example, the city population increased by 24 percent between 1960 and 1970, but the NHS neighborhood, an older area, grew by only 12 percent. A few neighborhoods experienced subtantial growth when the city population remained stable or declined. In Jamaica, N.Y., the population increased by 9 percent, but the NHS neighborhood population increased by 80 percent, a reflec- tion in part of a substantial decrease in vacancies as well as an influx of families into the area. Racial Composition Most NHS neighborhoods have significant concentrations of minority group members; most of these residents are blacks and Hispanics, as shown in table 3-2. Only 10 percent of the neighborhoods have populations of less than 10 percent minority composition; in at least half of the neighborhoods minority group members make up at least 50 percent of the population. Table 3-2 also shows that many neighborhoods have minority group percentages of between 10 percent and 50 percent. The Elderly Population A significant portion of the population in the NHS neigh- borhoods consists of elderly persons. Nationally, about 11 percent of the population in urban communities is el- derly. In the typical NHS neighborhood, the percentage is substantially higher than the national rate, with some neighborhoods having as much as one-quarter of their popu- lation persons who are 65 years or older. No systematic relationship appears to exist between the percentage of elderly in population and the percentage of minority groups. Median Income The original design of the NHS program anticipated that residents of an NHS neighborhood would have median in- comes of about 80 percent of the citywide median. As shown in table 3-2, the average median income of residents in the NHS program is about 85 percent of the citywide median, suggesting that residents of NHS neighborhoods are by definition poorer than those in city neighborhoods in general and are by no means middle income, although there are certainly some residents with incomes above the city median. In neighborhoods that deviate substantially from this tendency, two explanations appear to be supported by the data. The first is that in some NHS neighborhoods, such as the one in St. Paul, Minn., there is a substantial variation in income within the neighborhood (as well as a 31 46.z high percentage of elderly residents) producing a situation where the median income is close to the citywide median but where there is a great deal of variation, especially below the median. Some cities have generally low median incomes compared with those of other cities --Boston, Phila- delphia, Newark, N.J., for example. Residents of NHS neighborhoods in these cities have income levels closer to the median, though median housing prices and other 'factors show that these neighborhoods are not well off. Neighbor- hoods with residents whose median incomes are substantially less than the 80 percent citywide figure are mostly neigh- borhoods selected later and not located in the East and North Central states. Substantial income segregation exists in many of the NHS neighborhoods; in Atlanta, for example, one part of the neighborhood contains houses built for the middle class and occupied by moderate- or middle-income owners; another section with less substantial housing has a concentration of low-income, mainly renter, households. Neighborhood Conditions In addition to problems associated with housing stock de- scribed above, NHS neighborhoods also suffered from a variety of other problems that affected the image of the neighborhood. These problems included a declining real estate market, reduced public investment, arson, racial turnover, and a declining number of conventional loans or home financing, to name a few. Chapter 5 discusses these problems in more detail. CONCLUSIONS Overall, NHS programs are not concentrated •in the most severely deteriorated neighborhoods of a city or among the lowest income groups. NHS programs do not have the re- sources to deal with the needs of these types of neigh- borhoods. However, NHS neighborhoods have had some serious problems, problems that if not solved or ameliorated would have become more serious in time and would have resulted in increases in abandonment or deterioration. This report will explain how over the years more deterior- ated neighborhoods were gradually included in the NHS pro- gram group, and how NHS programs gradually developed tools to deal with some of the more serious aspects of decline that could not be addressed initially, such as deteriorated apartment buildings, low homeownership, declining commer- cial strips, and insurance redlining. Indeed, the challenge of the congressional mandate in 1978 was that NHS should 32 develop such tools so that the reinvestment program could be applied to more deteriorated neighborhoods. Even though the NHS programs were not carried out in the more seriously deteriorated sections of cities, the data do not suggest that these programs were developed in neigh- borhoods where there were not significant needs. For the most part, the programs were developed in neighborhoods where other urban development intervention programs cur- rently or previously existed.3 The NHS program emerged as a response to problems in neigh- borhoods that have shown some signs of deterioration but still have some strengths that are viewed as critical for the success of a privately funded and neighborhood -based effort. As the model developed and confidence in it in- creased, the program has expanded into slightly more dete- riorated neighborhoods. 33 Notes 1. Data on housing conditions are taken from unpublished data from a windshield survey of NHS neighborhoods conducted by Urban Systems Research and Engineering, Inc., in 1978• 2. See Phillip L. Clay, Nei hborhood Renewal (Lexington, Mass.: D. C. Heath Books, 1979 chap. 3• 3. Most of the neighborhoods had one or more of the fol- lowing programs at some point in the last two decades: war on poverty, model cities, federally assisted code enforcement, urban renewal, Community Development Block Grants, Neighborhood Strategy Area programs, and others. The Community Development Block Grant program, includ- ing the Neighborhood Strategy Areas, is operational in most NHS neighborhoods, as are special social service programs sponsored by state and federal agencies. To varying degrees cities have made expenditures of non- federal capital improvement dollars. This is discussed extensively in chapter 5. 34 0 I CHAPTER 4 THE NHS EVALUATION METHODOLOGY Assessing the impact of the Neighborhood Housing Services (NHS) program and other programs of the Neighborhood Re- investment Corporation is a difficult task because these programs have multiple goals; this makes it hard to iden- tify appropriate measures of output, assess relative costs and benefits, and attribute impacts to specific program activities. The program inputs (e.g., number of dollars, staff and volunteer activities, and specific tools and strategies) are easy to identify and there are conventions, although imperfect, for determining which outputs to look at (e.g., number of loans, number of rehabilitated houses, and number of clients counseled). Another output is the educational process that leads to the creation of local partnerships.) These partnerships do 'the work that results in loans or investments. Therefore, these partnerships, as well as the activities they generate, also must be assessed. One focus of this study was to determine whether the part- ners' perceptions of each other have changed sufficiently and whether their behavior is such that reinvestment occurs at a higher level and for different people than might have been possible without the program. Crucial to Neigh- borhood Reinvestment's concept of a reinvestment partner- ship is the idea that partners would be willing to pursue in unison activities they would not undertake alone. Fur- ther, it was assumed that once a partner has a successful experience, he would be more willing to work on other pro- jects and to draw his peers into similar activity. Specific evidence of reinvestment must be sought, as well as a determination of which changes are the result of NHS and which can be attributed to other events (including demographic changes, changes in the home finance credit market, increased prices of suburban housing, the general tightness of the housing market, and increased attractive- ness of urban neighborhoods). This ideal assessment strategy, however, proved impossi- ble to implement. For example, the best way to get the opinion of actors is to directly ask them how they feel. But in an environment where legal issues (e.g., redlin- ing, blockbusting, "meeting the needs of low- and moderate - 35 y6 � income persons") are more prominent than research or con- ceptual issues, even carefully worded or neutral questions from third parties more often than not elicit responses that do not fully reveal true feelings. Therefore, such questions must be restricted to those that will allow the responses to be verified by other data. Another problem that causes a departure from the ideal assessment strategy is the lack of adequate data from the actual start date of the program and an unwillingness or inability of subjects to "leave a trail of paper" to docu- ment their work. The most consistently available source of data for research in this area is the 1970 census. Yet many neighborhoods started the NHS developmental process in the mid-1970s in areas where often extensive transition (racial, income, or ethnic) had taken place; therefore, the 1970 data may not accurately reflect actual neighborhood characteristics when the program started. Even when pro- grams gathered new or updated information to provide more accurate descriptions of neighborhood conditions in spe- cific areas of interest (often two or more census tracts), they did not keep program data that would be helpful in charting program activities and impact. In addition, re- i cords kept by local government and other groups inter- ested in housing were incomplete.? The larger issue here was how to make an assessment that, despite the difficulties listed above, would accomplish the following: • Describe the types of neighborhoods (in both so- cial and physical terms) where the programs have been carried out. • Describe program treatments, including a conceptual discussion of specific program elements. • Analyze participation level, contributions to, and benefits from the program by each actor -- residents, financial institution executives, and local government officials. • Analyze the changes in reinvestment level, lend- ing, real estate activity, and other proxies for urban reinvestment. • Assess the extent to which NHS is capable of de- livering the range of services mandated by the model and its ability to deliver related services 36 and to generate new tools or variations of tools to deal with problems in specific neighborhoods. • Assess the extent to which the program is trans- ferable to a range of neighborhoods. • Summarize both strengths and shortcomings in a way that relates to future program planning and development. THE NHS EVALUATION To do the NHS evaluation, twelve NHS programs from the 103 programs in operation in 1979 were chosen as a sample (see table 4-1). Here, NHS programs will be referred to by city location rather than by their formal or neigh- borhood name to assist the reader. Thus, the East Frank - ford NHS, one of the sample neighborhoods, will be called Philadelphia. The programs were selected at random within the constraints of age (at least three years old), re- gional variation, and city size. These criteria resulted in the selection (from a group of 42 NHS programs) of mainly older programs where multiple reinvestment tools had been applied, thus facilitating the inclusion of an evaluation of the other Neighborhood Reinvestment programs discussed below. This study (along with the HUE -sponsored evaluation by Urban Systems Research and Engineering, Inc.) is the first national evaluation of the NHS program. Be- cause of the absence of adequate baseline data, a variety of sources had to be used to do the assessment. The fol- lowing list provides an idea of the scope of the data used in the study. Mortgage lending data were gathered from sample cities. Because the programs were incorporated at different times (some before these data were reported for collected) and because local conven- tions for keeping information were not standard, the quality and completeness of the data vary from city to city. Home Mortgage Cisclosure Act (HMCA) data were helpful in only one city.3 Code enforcement and related data (such as num- ber of permits issued) from each city in the sample were collected. • One -hundred -fifty-six interviews were conducted with key actors associated with the NHS program in each study city. These actors included financial institution executives, resident leaders (current and former board members), executive directors, 37 44�L and local government officials. About equal num- bers of representatives from each group in each program were interviewed. The interviews were conducted by Neighborhood Reinvestment research staff, and twenty additional interviews were held with present and former Neighborhood Reinvestment staff members. The open-ended interview guides are attached as Appendix A. TABLE 4-1 Neighborhood Housing Services Programs Selected for Study Incorporation Program City Date Neighborhood Served Atlanta, Ga. 1975 Grant Park Baltimore, Md. 1974 Patterson Park Bridgeport, Conn. 1975 Upper East Side Chicago, Ill. 1975 Near Northwest Cleveland, Ohio 1975 Near West Side Dallas, Tex. 1973 Love Field Jamaica, N.Y. 1974 Baisley Park La Habra, Calif. 1977 Central La Habra Nashville, Tenn. 1975 Waverly -Belmont -Hillsboro Oakland, Calif. 1972 Elmhurst Philadelphia, Pa. 1975 East Frankford Racine, Wis. 1976 Northside • Special group sessions were conducted by Neighbor- hood Reinvestment research staff involving NHS participants, including executive directors and resident leaders. The executive directors' con- ference session was held in February 1980, and three group sessions were held with resident leaders in March, April, and May 1980. A separate analysis of the 1979 survey of resi- dents of NHS neighborhoods (conducted by Urban Systems) was performed. Residents in seven of the twelve cities were included for a total popu- lation sample size of 637. The survey included demographic data as well as data on the housing and investment experience. • An analysis was performed by the research staff of recent evaluations and government documents on RN urban homesteading, Community Development Block Grants, and home improvement financing. Also ex- amined were various documents provided by local communities, such as housing assistance plans and first-year Community Development Block Grant ap- plications. • Documents and reports on file at Neighborhood Re- investment offices relating to staff support and technical assistance were reviewed in connection with its support activities for local programs. Support staff were surveyed regarding their ac- tivities and programs during calendar year 1979• • The research staff did an analysis of 876 revolv- ing loan fund loan cases from the 12 sample programs to determine client characteristics and loan terms. The cases represented a 100% sample of loans i granted by these programs. An attempt was made to assess the program's general impact on neighborhood revitalization, ---specifically to measure changes in attitude and behavior of key actors as re- flected in working relationships as partners and in normal activities in the NHS neighborhoods. For residents, the assessment tried to determine (1) if there were attitude changes toward the neighborhood, the program, their own housing, and their investment in that housing; (2) if there was an increase in the availability of capital and if the needy were helped by the special revolving loan fund; and (3) their level of participation in the program and if the concept that "residents are first among equal partners" in program governance was reflected in the pro- gram. For city officials, the assessment looked at (1) the ex- tent to which their activities were consistent with their early commitments to the program and the requirements of the model; and (2) if their participation in NHS had been reflected in their local community development strategies and resource allocations and in their willingness to work with the private sector in neighborhood development activ- ities. The assessment also examined the extent to which cities used IIHS as a vehicle for their own assistance to neigh- borhoods, and whether cities were active in the expansion of community -directed development activity directly through the 1IHS programs or indirectly through their own programs to other neighborhoods. 39 Lz6 , For financial institutions, the basic question of the assssment the NHSeprogram whad wchanged hether otheir per eptionsr not their icoration n merely made them assess their risks in urban lending more carefully. One area of interest was to determine the level of par- ticipation within the lending community in these cities. Participation by financial institutions in actual pro- gram activity (through board and committee work) was also of interest, as were the benefits that such institutions felt they did or did not derive from participation in the program. The comments and data gathered on all of these dimensions were analyzed and comparisons made among cities. The data do not allow the kind of neat quantitative measure- ments that in some cases would be desirable; however, they do allow an in-depth analysis of behaviors along dimensions that can provide a basis for answering ques- tions raised in this assessment. OTHER NEIGHBORHOOD REINVESTMENT PROGRAMS As mentioned earlier, NHS is not the only program spon- sored by Neighborhood Reinvestment. To respond to other neighborhood problems (other than the nonavativesl in imf credit that prompted NHS development), proving apartment buildings and promoting homeownership have been developed and replicated. Case studies were prepared in which more than 150 people were interviewed, and financial and client analyses were made to provide detailed assessments of program achievements in the short time (not more than two years in replication) in which they had been operating. The Apartment Improvement Program The Apartment Improvement Program (AIP) is directed toward reversing decline and restructuring the financial situation in investor-owned properties. Unlike the NHS program, where the analysis is focused on the resident and the housing unit, the analysis in the AIP focuses on the apart- ment building and the investment decisions. The following tasks were identified for the AIP evaluation:4 • A conceptual look at inner-city multifamily hous- ing --in particular, the decision-making process, the market, and the social and institutional is- sues involved in multifamily investment; in tiof the DRIP eination of the Yonkers, N.Y., or sgince a that city hason the 40 • oldest program and the largest number of build- ings in treatment; • An assessment of the extent of spillover, if any, from the reinvestment in multifamily apartment buildings; and • An evaluation of the experience in Hartford, Conn., and Mount Vernon, N.Y.--the two cities where rep- lications were at least one year old. The tasks above were designed to provide answers to the following questions about reinvestment in apartment build- ings: • Is the model thus far a useful one for reversing i' decline in marginal multifamily structures? r r'. • Are elements for the model sufficiently flexible t and transferable to be widely replicated (as in the case of the original NHS model)? r• Is the model a reasonable adjunct to NHS such that NHS and AIP, in combination, might expand the range of neighborhood types to which the reinvestment partnership model could apply? r • What has been the experience to date for each partner in terms of costs and benefits associated with AIP participation? Specifically, what has been the experience of tenantsapartment build- ing owners, lenders, and the c ity? In addition, p what evidence exists for whether the benefits or lessons learned can be sustained to prevent the return of blight? • Given the different model for reinvestment pre- sented by the AIP, what is the unique contribu- tion of Neighborhood Reinvestment to the devel- opment of the AIP, and is Neighborhood Reinvest- ment activity required for the AIP to be repli- cated? • How does the AIP model relate to the present or prospective realities (i.e., real estate as an investment, interest rates, and so on) associated with investing in or rehabilitating unsubsidized multifamily housing? i The Home Ownership Promotion Program Evaluation In the Home Ownership Promotion (HOP) Program, Neighbor- hood Reinvestment has attempted to help the NHS develop 41 44, tools to deal with issues in low-density neighborhoods that cannot be handled using the traditional NHS approach. Specifically, this means helping tenants become homeowners and strengthening a real estate market made weak byex- tensive disinvestment. The analysis looks at the clients who participate in the program by purchasing property, specifically, tenants who become owners and new buyers who are attracted to the neighborhood. Neighborhood promotion and marketing strate- gies, tenant conversion, and home purchase are the princi- pal aims of this program element, which was added to a limited number of NHS programs where vacant property and slow activity had undermined more general reinvestment efforts. To achieve these evaluative objectives for the HOP, the following tasks were identified: Examine conceptual issues associated with home- ownership and home purchase in low- and moderate - income neighborhoods, particularly past problems of soft markets, abandonment, low rates of home- ownership, access to homeownership, and economic and capital problems associated with the homeown- ership decision. A subtask was to analyze vacant housing and absentee ownership as they related to efforts to promote reinvestment. Examine the Baltimore program, the first NHS pro- gram to develop an HOP program. A major subtask included assessing and documenting Baltimore's ex- perience, understanding the program's dynamics, and understanding. the roles and activities of the actors and the program benefits that accrued to neighborhood residents. Also of interest was the spillover that may have occurred and the ex- tent to which the presence of the HOP helped strengthen the local real estate market, increase homeownership, and reverse decline associated with absentee -owned or vacant properties. Assess the Philadelphia HOP, one of the first replications of the model. The evaluation here, however, has been limited because the program had been operating for less than 18 months when this study began. The tasks listed above were designed to provide answers to the following questions about promoting homeownership as an element of reinvestment: 42 02, • Is the model thus far useful in promoting owner- ship among long-term tenants in the neighborhood, and has it strengthened the real estate market, reversed decline associated with absentee -owned or vacant property, and improved neighborhood con- fidence? • Are the program elements sufficiently transfer- able so that they can be widely replicated '(as in the case of the original NHS model)? • Is the model, with its various elements, a reason- able adjunct to the NHS program, such that the HOP and NHS in conjunction might expand the types of neighborhoods to which the basic partnership model could apply? • Who have been the direct beneficiaries of the HOP, and have their housing conditions improved as a result of the program? • Has the program made any contribution to the so- lution of the displacement problem, if such a Problem exists in the cities under study? • Are other cost-effective programs available to achieve the same goals; that is, what are the costs of providing services under the HOP com- pared with the costs of other community develop- ment programs? • Has Neighborhood Reinvestment made a unique con- tribution to the program, and would homeownership promotion be likely to develop spontaneously with- out.the developmental and technical assistance that Neighborhood Reinvestment provides? 43 14/�;.2- l F 3. 4. 5 Notes Neighborhood Reinvestment views itself as building neighborhood institutions using the approach Robert Greenleaf has called "servant as leader." In Green - leaf's words, this means "a gathering of persons who have accepted a common purpose, a common discipline to .guide the pursuit of that purpose to the end that each involved person reaches higher fulfillment as a person through serving and being served by the com- mon venture than she or he would achieve alone or in a less committed relationship." For a discussion, see the essay "Servant as Leader" by Robert K. Greenleaf (The Center for Applied Studies, Windy Row Press, Petersborough, N.H.). Despite inadequate data, the research team had excel- lent cooperation from NHS staff, local officials, and former Neighborhood Reinvestment staff members. The local NHS programs were not required previously to gather or pass on the kinds of data requested. Despite great hopes for analyzing the 1975 Home Mort- gage Disclosure Act data, they proved to be inadequate sources of institutional lending data in part because information is not reported in a standard format, the items and categories are not reported in a standard way, and the disaggregation and time frames vary wide- ly. This study was performed by Roger Ahlbrandt of the University of Pittsburgh. This study was done by Robert Dubinsky, consultant, Washington, D.C. 44 � oL CHAPTER 5 ANALYSIS OF REINVESTMENT IN NHS NEIGHBORHOODS This chapter assesses the impact of the Neighborhood Hous- ing Services (NHS) program on the NHS neighborhood. Spe- cifically, it notes the typical physical 'conditions ob- served at the beginning of the NHS program and looks at how various program measures have affected the neighbor- hood. To do this, several indicators were examined, in- cluding the incidence of reinvestment; the types and costs of improvements; real estate trends, including transac- tions, sales prices, and rents; experiences with difficult buildings or areas; lending activity; and capital improve- ments. Because increased lending activity is a critical aspect of the NHS program, this chapter pays particular attention to institutional lending activity. Finally, the chapter attempts to estimate total reinvestment for 1979. This estimate can then be compared with NHS program budgets in 1979 and the budget of the Neighborbood Reinvestment Corporation. The typical NHS neighborhood had several problems. Not all neighborhoods had all of the problems, but the key problems that neighborhoods had in common included declining real estate activity, a declining number of conventional loans for home financing, and a declining number of home improve- ment loans. Some neighborhoods had begun to experience the outmovement of their middle-income population. Others experienced substantial racial turnover and a rise in absentee -owned property. Perceptions of private and public unwillingness to invest were often on the increase. These problems were exacerbated in many cases by arson and other criminal activity, insensitive renewal or other public act- ivity that destroyed the fabric of the neighborhood, racial exploitation (blockbusting), and the presence of blighted properties. Some neighborhoods faced a decline in the number and quality of their commercial services and, in many cases, of their schools, institutions, and other public services. The neighborhood's ability to deal with these problems was often considered weak, and the strategic presence of city development programs in the neighborhood was often minimal. (At this period in the mid -19708, cities were directing much of their activity toward down- town or other areas where problems were seen to be even more severe. In some cases, cities had no effective neighborhood revitalization programs at all.) A key factor LR .Z in the selection process which distinguished NHS neighbor- hoods from others like them was the presence of some active interest to address the problem. While this interest could be reflected in a request for an NHS by any group, final selection hinged on the interest of neighborhoods or organization of neighborhood leaders. Neighborhood se- lection is made by the workshop participants after a com- mittee on site selection reviews the alternatives. Because NHS neighborhoods still had a high degree of owner occupancy, these owners were a built-in resource for re- investment activity. In these neighborhoods, financial institutions had portfolios to protect, and citizen activ- ity could be used effectively to generate political respon- se. For these reasons and others, the NHS program was begun. INCIDENCE OF REINVESTMENT The residents' survey conducted by the Urban Systems Re- search and Engineering Corporation, Inc., in 1979 provides extensive information on the incidence of reinvestment and the characteristics of the investors. The survey indicated an overall.frequency of investment of 56 percent. That is, 56 percent of those surveyed had made some im- provement to their homes in the past year. When only owner -occupied properties were considered, however, the investment frequency was 65 percent. The higher frequency indicates the tendency by owner -occupants to invest more in their homes than investor -owners. Among the cities looked at in this evaluation, there was a substantial variation in the incidence of reinvestment by owner -occu- pants, ranging from a low of 54 percent in Jamaica, N.Y., to highs of 83 percent in Oakland, Calif., and Atlanta. The average expenditure on improvements made by these owner -occupants also varied significantly --from a low of $449 in Jamaica to a high of $2,039 in Oakland. The mean for all of the cities in the Urban Systems sample is $1,058. These figures and the variation within programs reveal some interesting contrasts. The pattern in Jamaica, which confirms the assessments made by the various part- ners, suggests not only that reinvestment is less frequent, but also that when it occurs it is rarely extensive. At- lanta, however, shows a much more mixed picture. There was widespread reinvestment, but it was somewhat below average, with spots of extensive reinvestment. Oakland represents the most pervasive reinvestment; it showed a high average reinvestment per property. The sample indi- cates that there is not only a good deal of extensive reinvestment, but that there is also a significant amount 46 46-Z of modest reinvestment. The Urban Systems analysis points out several differences in neighborhood characteristics that indicate some variation in the incidence of reinvest- ment.) Reinvestors are more likely to live in neighborhoods that have a higher percentage of white residents, a lower percentage of welfare recipients, more recent resident turnover, and a generally higher neighborhood rating by residents. The higher percentage of recent residents, especially buyers, is consistent with the fact that new residents tend to invest more than do long-term residents, partly because they tend to be younger and because purchase and turnover are occasions for catching up on deferred maintenance as well as adapting the structure to the new family unit. Table 5-1 shows investment and neighborhood characteris- tics for owners and investors from the Urban Systems re- port. Comparing the characteristics of individual home- owners who invested with those who did not, significant differences emerge with respect to the following variables: Investors had incomes that were 15 percent higher, they were five years younger, they had slightly larger families (perhaps due to the age variable, since younger households are likely to have more dependent children), and they were likely to have been in the neighborhood less than three years. (It should be noted, however, that among owners only 15 percent were recent movers to the neighborhood compared with more than 50 percent of the. renters who were new residents. Fully 78 percent of the owners and 50 percent of the renters had not moved in the past five years, reflecting a very stable population in the NHS neighborhoods.) TYPES AND COSTS OF IMPROVEMENTS Table 5-2 shows the kinds of improvements made in the sample NHS neighborhoods in the Urban Systems survey and the average costs associated with these improvements. In- vestors and renters spent significantly less to improve their housing in each category than did owner -occupants. Overall, however, significant investment was made over a wide range of internal and external housing components. Building permit data can also indicate the extent of re- investment. Adequate building permit data were available for only five of the twelve cities. (In the other cities, data were inadequate and incomplete or were not available in a form appropriate for the research project.) Figures 5-1 through 5-5 provide building permit data for La Habra, Calif., Dallas, Tex., Cleveland, Ohio, Racine, Wis., and Nashville, Tenn. (Comparable figures for other cities in 47 TABLE 5-1 Selected Socio -Economic Characteristics of Homeowners Investors versus Non -Investors, 1978 Characteristics All Owners (n=925) Mean Investors (n=598) Mean Non -Investors (n=327) Mean b Sign. Income $13,257 $13,888 $11,987 .0017 Savings $ 2,080 $ 2,188 $ 1,865 N.S. Age 50.8 49.8 54.2 .0000 • Household Size 3.21 3.35 2.96 .0033 Percent Minoritya 53.4% 51.0% 57.7% .0625 j c Years of Residence 14.5 13.4 16.5 .0007 Source: Urban Systems Research and Engineering, Inc., Evaluation of the Urban i Reinvestment Task Force (Unpublished working paper). a. Minority includes all non -whites as well as white Hispanics. b. Figures indicate probability that mean values for investors equal those of non -investors. 48 %f rood I r TABLE 5-2 Frequency and Cost of Investments by Investment Type, 1978 Source: Urban Systems Research and Engineering, Inc., Evaluation of the Urban Reinvestment Task Force (Unpublished working paper . 49 �6-2- Average Dollar % Reporting Cost of Investment Type Investment, Owners Renters All Owner -Investors Investment Type (n = 925) (n = 827) (n = 1,752) (n = 585) Plumbing system or fixtures 22.3 17.3 20.1 488 Electrical system 12.5 9.6 11.1 620 Heating system or insulation 12.0 8.7 10.5 961 Roof, gutters, or downspouts 19.6 10.4 15.2 867 Exterior paint or siding 21.0 12.3 16.9 751 Screens, windows, storm windows 16.1 10.1 13.3 354 Porch, deck, ga- rage, basement 15.5 7.9 11.9 699 Stairs, handrails, sidewalks, fences, driveways, land- scaping 15.2 9.1 12.3 297 Cabinets, major appliances 11.3 5.9 8.8 653 Paint, plaster, paneling, wall- paper, and ceilings 33.0 22.0 27.8 298 Other remodeling in bathroom or kitchen 13.2 6.4 10.0 666 Floor coverings (tile, linoleum, carpeting) 19.5 10.6 15.3 466 Security system 7.5 3.5 5.6 226 Percentage report- ing any investment 64.6 46.8 56.2 Source: Urban Systems Research and Engineering, Inc., Evaluation of the Urban Reinvestment Task Force (Unpublished working paper . 49 �6-2- 8c 70 60 50 40 30 20 10 0 $800,000 700,000 600,000 500,000 400,000 300,000 200,000 100,000 0• 1977 1978 1979 Number of Permits 1977 1978 1979 Value of Permits FIGURE 5-1. Building permits issued in La Habra, Calif., NHS neighborhood, 1977-79. 50 41yez ■ 17 15 12 10 7 5 2 $350,000 300,000 250,000 200,000 150,000 100,000 50,000 0 1973 1974 1975 1976 1977 1978 1979 Number of Permits 1973 1974 1975 1976 1977 1978 1979 Value of Permits FIGURE 5-2. Building permits issued in Dallas, Tex., NHS . neighborhood, 1973-79. 51 T(l --2— 17 15 12 101 7! SC 25 0 1977. 1978 1979 Number of Permits i t J $250,000- 200,000- 150,000- 100,000- 50,000- 0- 1975 250,000- 200,000- 150,000- 100,000-50,000-0- 1975 1976 1977 1978 1979 Value of Permits FIGURE 5-3. Building permits issued in Cleveland, 011io, NHS neighborhood, 1975-79. 52 //4 1978 1979 Number of Permits $700,000 600,000 500,000 400,000 300,000 200,000 100,000 0 1977 1978 1979 Value of Permits FIGURE 5-4. Building permits issued in Racine, Wis., NHS neighborhood, 1977-79. 53 Z'4' z 60- 50- 40- 30- t'. 20 - 10- r 0 - 1978 1979 Number of Permits $700,000 600,000 500,000 400,000 300,000 200,000 100,000 0 1977 1978 1979 Value of Permits FIGURE 5-4. Building permits issued in Racine, Wis., NHS neighborhood, 1977-79. 53 Z'4' z 120 105 90 75 60 45 30 15 0 $800,000 700,000 600,000 500,000 400,000 300,000 200,000 100,000 0 1976 1977 1978 1979 Number of Permits 1976 1977 1978 1979 Value of Permits FIGURE 5-5. Building permits issued in Nashville, Tenn., NITS neighborhood, 1976-79. 54 our sample were not available.) The figures show a consist- ent pattern of improvement during most of the years of NHS Program operation, although typically there was a level- ing off in the number, if not in the value, of permits during 1979. NHS neighborhoods in Cleveland, Nashville, and Dallas are older programs, and their activities have begun to level off, which may account for this phenomenon.2 As deferred improvements are made the volume of worX would also be expected to drop. Especially significant, however, is the substantial increase in the level of activity after the program became operational which suggests the stimula- tive effect of the program. CODE INSPECTION, ENFORCEMENT, AND REINVESTMENT Virtually all of the persons interviewed for this study agreed that an active code inspection program is a necessary element in an effective neighborhood development strategy. A code program articulates the community's health and safety standards. The following points are often cited in support of an active code inspection program: • Rehabilitation is more widespread with a strong and effective code program. • A code program provides an incentive that may not otherwise be present for residents to reinvest as their neighbors reinvest. • Code enforcement encourages absentee -owners to re- habilitate their properties and becomes the means of articulating community goals outside the neigh- borhood. • The code inspection process assures financial in- stitutions that minimum property standards in the neighborhood will be maintained and, therefore, that their investments will be protected. • Code enforcement helps eliminate "eyesores," prefer- ably through rehabilitation rather than by demoli- tion. The primary commitment to the code inspection process rests with the city. A commitment is also sought from residents because their cooperation is essential for the code program's effective utilization. It is important to distinguish the code inspection program proposed by NHS and the more traditional approach. In the traditional approach, the city uses punitive, legalistic, or stringent enforcement methods if it is active at all. The NHS 55 44,� approach is defined generally as a sensitive housing in- spection program, which implies that the needs and re- sources of the individual homeowner will be considered by the inspector, although major structural flaws or hazardous conditions will not be overlooked. For example, an elderly couple whose home's wiring system only has one outlet per room --a number inadequate by current standards --may not be required to include additional outlets if their standard of living and lifestyle do not require additional outlets. A stipulation can be made, however, that code standards be met when the property changes hands. Standards may also be applied more vigorously toward rental property than to- ward property occupied by owners. The general goals of the inspection program are that the homeowner is made aware of serious violations and defects, that this process is coordinated with the NHS program, and that NHS staff members help homeowners develop a rehabili- tation plan for their properties that considers these violations. This assistance, as well as the financial assistance provided by NHS, serves as an incentive for re- investment. There are three general categories of enforcement meth- ods: stringent, sensitive, and no enforcement. Stringent enforcement occurs when a city forces the owner to make improvements on all violations according to the letter of the law. Stringent enforcement does not, however, mean that all properties are inspected. In sensitive enforce- ment, the inspector may identify violations of health and safety codes but selectively enforces these codes, taking into account the resources and lifestyle of the resident and whether the property is owner -occupied or absentee - owned. Again, not all properties are inspected. In some cities, there is no substantial or systematic. enforcement of codes, resulting in widespread evasion of the law by homeowners and investors. Lack of systematic enforcement does not imply that codes are always unenforced; it means that codes are enforced only when there is a substantial threat to health and safety or when requested by a com- plainant. Table 5-3 shows the code inspection and enforcement pro- cess in the cities in our NHS sample. In four of the twelve neighborhoods, the city formerly operated either federally assisted code enforcement program or an urban renewal program. This fact is significant because it means that the remnant of a code enforcement program ex- ists in the community (although this is not always as- sociated with success in the current code effort because many of those programs left residents with negative feel- ings about code enforcement). 56 TABLE 5-3 Code Inspection and Enforcement Process,a 1979 a. The categories are based on local practices in the three most recent years, or if there has been change, the most recent practice. b. Systematic means block -by -block inspection. Source: NHS Impact Study field data and interviews with code officials. Inspection Process Enforcement Procedure City NHS Neighbor - By Inspector Violation hood Has Been Complaint Assigned Notice Sent under Another and to NHS with NHS Federally No Request Neighbor- Letterhead/ Funded Code Systematic City Systematicb Only hood Information Program Stringent Sensitive Enforcement Atlanta, Ga. X X X Baltimore, Md. X X X X X Bridgeport, Conn. X X X X Chicago, Ill. X X X X Cleveland, Ohio X X X X Dallas, Tex. X X X X Jamaica, N.Y. X X La Habra, Calif. X X Nashville, Tenn. X X X X Oakland, Calif. X X X X X Philadelphia, Pa. X X X X X Racine, Wis. X X X a. The categories are based on local practices in the three most recent years, or if there has been change, the most recent practice. b. Systematic means block -by -block inspection. Source: NHS Impact Study field data and interviews with code officials. Table 5-4 provides data on code activity in the cities in the NHS sample. For some cities, adequate information was not available in a form appropriate for this study or at this level of aggregation. For cities where the data are more or less complete, a wide variation is seen in the percentage of compliance with the program. Although Dallas and Atlanta both show a high degree of compliance, in Atlanta the inspection is by request only; in Dallas the code inspection program is systematic. Chicago shows a limited level of compliance. Although Chicago's inspection program does not conform to the systematic model described above, more inspections were conducted than would be typi- cal under a request or complaint system. As indicated in table 5-4, a number of cases are still awaiting decisions by the Compliance Board. Bridgeport, Conn., has a fairly high rate of compliance and uses a systematic approach. Another way to judge the general effectiveness of code enforcement programs in NHS programs is to look at the Urban Systems data relating investment behavior to hous- ing inspection and code enforcement. Those data show that the probability of investment for owners whose housing was inspectedwas significantly higher (77 percent) than for those whose housing was not inspected (59 percent). This finding held true even when inspections occurred without finding violations and when inspections were en- tirely voluntary. Ninety-one percent of the persons who received violation notices reported making some improve- ments to their housing. These data and the more general findings from the field work in this study suggest that code enforcement is an important part of the NHS program. Results have been better where enforcement has been system- atically applied than where it has been applied unevenly. Code enforcement not only represents an excellent tool for outreach and a way to deal with absentee -owned property, but it also sets a tone and a standard that can be widely understood. REAL ESTATE TRENDS This section examines real estate trends in the study sample NHS neighborhoods, in terms of the number of real estate transactions and housing sale and rental prices. It is expected that (1) a modest increase (5-10 percent would be normal for urban owner -occupied stock) in real estate transactions will occur as confidence in the market generates a number of sales, and (2) there will be a strengthening of prices and rents, not so much a substantial Increase or a speculative increase associated with gentrifi- cation --that is, reinvestment by the middle class --but a more modest increase that will at least keep up with hous- ing inflation. 58 ,L6 �2 TABLE 5-4 Code Data, Program Inception through 1979 I City Number of Dwelling Units Number of Units Inspected Number of Units in Violation Number of Units Brought into Compliance % Brought into Compliance_ Atlanta, Ga. 3,204 831 755 716 94.8 Baltimore, Md. 5,043 2,498 -- 411 1,000 201 -- 48.9 Bridgeport, Conn. Chicago, Ill. 1,881 4,742 1,393 3,204 2,869 455a 15.8 Cleveland, Ohio 1,351 1,231 799 190 1,666 23.7 98.0 Dallas, Tex. 2,400 2,300 1,700 Jamaica, N.Y. 3,305 23 -- La Habra,.Calif. 2,000 50 691 -- 484 334 69.0 Nashville, Tenn. 6,291 Oakland, Calif. 5,194 289 -- -- -- Philadelphia, Pa. 3,510 1,500 -- -- -_ Racine, Wis. 1,500 368 -- 144 - a. In addition, 1,889 inspections were awaiting compliance board decisions. Source: NHS Impact Study field data and interviews with code officials. Table 5-5 presents statistics on the number of housing transactions in the cities for which commercial real es- tate transaction data are available. Only in Atlanta (1979), Bridgeport (1979), and Baltimore (with the imple- mentation of HOP --discussed later) do sales exceed an ex- pected 5-10 percent. No city, except where HOP was imple- mented, consistently exceeded the range. This table shows generally that there has been an increase, often large, in the number of real estate transactions since 1975. For most programs, 1975 was the first year before NHS was fully operational (exceptions are Oakland and Jamaica). In some cases (Atlanta, Bridgeport, and Chicago), the increase in transactions was dramatic. In Baltimore, the number of transactions reached a peak during the year the HOP began but has leveled off since. Substantial increases due to the Bridgeport HOP are reflected in 1979. Jamaica, Oakland, Philadelphia, and Racine did not show large in- creases; stability seemed to be the pattern in those cities. Because in all cases the number of transactions was sub- stantially less than 10 percent of the total units in the neighborhood, in no case did the number of transactions seem out of line, that is, to point to a substantial in- stability or turnover in the neighborhood. Except for the relatively low number of transactions in Jamaica, turnover represents a return to normal housing market activity after 1975, when the number clearly represented a low level of activity. Nationally, between 1975 and 1980, the median price of an existing house increased from $36,000 to $57,000. Table 5-6 gives information on prices of housing sold in NHS neighborhoods. As the table shows, house prices in NHS neighborhoods have been fairly low generally and for their metropolitan area, and, with two exceptions (Nashville and Oakland), low prices have remained through 197.9. Even the most dramatic increases still leave housing prices at moder- ate levels. In Chicago, for example, housing prices almost doubled --but they started at $13,000 and increased to only $25,000. Similar increases in Baltimore and Atlanta have still left average housing prices in the moderate range. This report does not include rental prices because ade- quate commercial data on rents are not available for most of the cities. Persons interviewed, however, felt that rent increases have followed a pattern similar to sales price increases or lagged slightly. That is, for the most part rents have remained below the metropolitan and city averages and have not increased out of proportion to in- creases in rents in other areas. Further, respondents in some study cities reported that from an investment point of view the rents are low. In at least a few cities M y6 �2 TABLE 5-5 Number of Real Estate Transactions in Sample NHS Neighborhoods, 1974-79 City 1974 1975 1976 1977 1978 1979 Atlanta, Ga. n.a. 23 27 29 41 281 Baltimore, Md. 292 275 394 369 470 138 Bridgeport, Conn. n.a. n.a. 85 79 130 185 Chicago, Ill. n.a. 49 66 99 138 121 Cleveland, Ohio n.a. 35 n.a. n.a. 107 n.a. Dallas, Tex. n.a. n.a. n.a. n.a. n.a. n.a. Jamaica, N.Y. 41 35 28 27 34 38 La Habra, Calif. n.a. n.a. n.a, n.a. n.a. n.a. Nashville, Tenn. n.a. n.a, n.a. n.a. n.a. n.a. Oakland, Calif. 26 46 38 55 23 48 Philadelphia, Pa. 106 98 132 132 103 .112 Racine, Wis. n.a. n.a. n.a. 59 76 50 n.a. not available. Source: NHS Impact Study fieldwork. (Most of the data comes from official real estate records; other sources include commercial reports and NHS files.) M. TABLE 5-6 Average Sale Prices in Sample NHS Neighborhoods, 1974-79 City 1974 1975 1976 1977 1978 1979 Atlanta, Ga. n.a. 14,346 15,960 16,079 18,811 25,996 Baltimore, Md. 6,926 7,477 8,020 9,868 9,794 13,449 Bridgeport, Conn. n.a. n.a. 32,931 35,091 36,792 33,511 Chicago, Ill. n.a. 13,500 14,000 15,500 18,500 25,000 Cleveland, Ohio n.a. 13,277 n.a. n.a. 14,635 n.a. Dallas, Tex. n.a. n.a. n.a. n.a. n.a. n.a. Jamaica; N.Y. 24,958 25,257 27,443 29,315 30,435 33,158 La Habra, Calif. n.a. n.a. n.a. n.a, n.a. n.a. Nashville, Tenn. n.a. 15-20,000a n.a. 25-30,000a n.a. 35-40,000a Oakland,Calif. 22,373 25,493 23,347 24,289 30,826 40,908 Philadelphia, Pa. 7,900 8,925 10,943 11,379 10,847 n.a. Racine, Wis. n.a. n.a, n.a. 19,350 21,800 23,560 Source: NHS Impact Study fieldwork. (Most of the data comes from official real estate records; other sources include commercial reports and NHS files.) n.a; not available. a. Estimated by NHS director. (Baltimore, Philadelphia, and to some rent levels have encouraged a certain The owners of the properties were not venue to justify continuing to rent were therefore willing to sell. THE DIFFICULT CASES extent Bridgeport), amount of conversion. receiving enough re - their properties and NHSs have used different approaches to difficult cases, such as vacant and abandoned properties, vacant lots, large multifamily structures, burned -out buildings, and buildings requiring extensive rehabilitation. In Atlanta, the code enforcement program in the 1960s generated a great deal of demolition, and in the NHS neigh- borhood there are vacant lots scattered throughout as a result. The NHS program has attempted to promote in -fill development3 and reconstruction, and a few homes have been moved onto the vacant lots. In Chicago, .where prob- lem buildings are scattered throughout NHS neighborhoods, the NHS Redevelopment Corporation was created as a pri- vate, nonprofit investor to purchase, rehabilitate, and sell or rent small, multifamily apartment buildings -build- ings too small to attract large investors and too large to be managed by individual owners. Jamaica has a continuing problem with vacant and aban- doned property, compounded by vandalism and extensive fore- closures on FHA -insured housing. The NHS has recently developed a program to rehabilitate the properties to try to control this situation. . Philadelphia has been plagued with several houses left vacant for some time, and its approach has been to use the HOP to gain control of those properties. Arson has also been a problem in the NHS neighborhood. Because the lots are so narrow by current standards, little construction will occur to fill the gaps that presently blight the neighborhood. The Upper East Side NHS neighborhood in Bridgeport had a serious arson problem. The HOP is expected to provide some relief by promoting the rehabilitation of some prop- erties in that section of the neighborhood. This neigh- borhood has also used vacant lots for urban garden plots. A serious problem in the Baltimore N14S neighborhood has been the number of absentee landlords. The NHS approach has been to stringently enforce the code and, thus, to encourage many of these landlords to sell. NHS then gen- erates interest among residents and outsiders to buy the properties. 63 41��2_ As in Bridgeport, Cleveland has had a persistent arson problem, which has been made worse by the inability of the city to, keep vacant houses properly boarded up. NHS has been actively promoting the sale and rehabilitation of vacant buildings. In Dallas, where there are pockets of deteriorated hous- ing and vacant properties, the residents are currently debating whether to demolish sections of housing to cre- ate a neighborhood park. For certain buildings that need improvement, NHS plans to use Section 8 rental subsidies to support tenants after the buildings are rehabilitated by private owners. In terms of activity by program age, no consistent pattern has emerged for how the NHS programs approach specific neighborhood problems. During a program's first year, however, outreach to establish its presence in the program activities, and to establish core services --housing in- spection, rehabilitation assistance, and the revolving loan fund --are priorities. The neighborhoods vary in whether their approach concentrates on model blocks, on scattering rehabilitation throughout the neighborhood, on working on the most serious problems first, or on working on the least serious problems first. After two to three years, programs tend to identify ad- ditional tools or programmatic elements to address spe- cific and persistent problems. These can be other Neigh- borhood Reinvestment tools, local program elements, con- tracts, or grants. RESIDENTIAL LENDING ACTIVITY This section notes trends in the types of mortgages and home improvement loans made and changes in these trends over time. Since the mid-1960s there has been a steady decline in the number of conventional loans in urban neighborhoods such as those where NHS programs are established. Similarly, a decline has occurred in the total number of loans made by savings and loan associations and commercial banks as opposed to other types of financing by finance mortgage companies, land contracts, and by owners. Figure 5-6 indicates this trend in Oakland. The dramatic decrease in conventional lending followed the recession in 1966 and has not dramatically increased since. A major goal of the NHS program is to reverse that trend by making conventional loans available to residents of NHS neighborhoods. Experi- ence has shown that the type of loans made in the neighbor - 64 s�6 � Number of Loans 100 PHA -VA 50 --- Conventional 1963 1965 1967 1969 1971 1973 1975 Year 109 —� Savings $ Loans Mortgage Co. 50 i / Commercial Bank 1963 1965 1967 1969 1971 1973 1975 Source: Martin G. Gellen, "Institutional Mortgage Disin- vestment in the Central City: A Time Series Analysis of Mortgage Lending in Oakland, California, 1963-1975" (Un- published paper, 1980). PIGURB 5-6. Mortgage plows by Lender Type and Loan Type, Oakland, Calif., 1963-75. 65 hood and the number and types of institutions from which these loans were made are good indicators of the ability of the real estate market to perform normally and thus affects prospective and long-term residents. Depressed prices and limited rehabilitation are likely results of institutional lender absence from financing in these areas. Detailed data by year for type of loan in a given city are difficult to obtain and in fact not available before 1975. Further such data as is available includes only institutional lending which in some neighborhood is only a fraction of total activity. The larger problem for research is that even limited data for lending in given neighborhoods is hard to come by. However, information is available on two cities, Cleveland and Bridgeport. For Cleveland, data are available for 1975, 1977, and 1978 on the type of first mortgages. In 1975, conventional mortgages accounted for 57 percent of institutional first mortgages looked at in the Near West Side Cleveland NHS neighborhood; FHA and VA mortgages accounted for 43 percent. (These totals do not include owner -financed, land contracts, or other non - institutional arrangements --the total of which did not increase proportionately.) In 1978, conventional mort- gages accounted for 90 percent of home mortgages, and FHA and VA accounted for 10 percent of the institutional first mortgages. Other data on Cleveland are summarized in table 5-7. In 1975, there were twenty-one second mortgages, with an average term of four years; in 1978 there were sixty-two second mortgages, with an average term of seven years. Home Mortgage Disclosure Act data from the Bridgeport NHS neighborhood show that in 1977 there were 66 first mort- gages in the neighborhood; 7 (10.6 percent) were FHA or VA. There were 49 home improvement loans averaging $2,800 each. In 1978 the number of mortgages increased dramatical- ly, to 128. The number of FHA and VA loans remained the same, 7. The number of home improvement loans increased modestly to 57, and the average loan amount increased to $3,100. The limited data from Cleveland and Bridgeport must be read with great caution as they are notoriously incomplete, leaving out, for example, mortgage banker activity. Data from the Urban Systems survey do not show as clear a trend as the data from these two cities. The data do show, however, more favorable terms and an increased use of mortgages. Data for Bridgeport and Cleveland suggest that there has been somewhat more availability of conventional credit in the NHS neighborhoods -- mortgages which general- ly offer more favorable terms than other types of financing. 42;p '2- it iC rip l 1975 1977 (lst 2 quarters) 1978 a TABLE 5-7 First Mortgages, Near West Side NNS, Cleveland Number (%,) of Number First (o) of Mortgages First Number (o) Number Issued by Mortgages of (o) Banks and Issued by onventional FHA/VA S$L's NHS 20 (57) 15 (43) 22 (63) 0 29 (88) 4 (12) 26 (79) 0 96 (90) 11 (10) 84 (79) 3 (2.8) Source: Official listings and Cleveland NHS records, by Carol Franklin and Ted Hiser. a. Excludes FHA/VA mortgages. Total Average Dollar Dollar Highest Value of Value (Lowest) First of First Value Number of Mortgages Mortgage Mortgage Average First (Loan (Loan (Loan Average o of Mortgages Principal Principal Principal) Term Down Filed Amount) Amount) ($) (Years) Payment 35 464,700 13,277 25,000 25.5 24.5 (1,500) 33 498,350 15,101 27,000 16.9 17.0 (6,700) 107 1,566,000 14,635 46,400 17.2 20.7 (2,700) Number (%,) of Number First (o) of Mortgages First Number (o) Number Issued by Mortgages of (o) Banks and Issued by onventional FHA/VA S$L's NHS 20 (57) 15 (43) 22 (63) 0 29 (88) 4 (12) 26 (79) 0 96 (90) 11 (10) 84 (79) 3 (2.8) Source: Official listings and Cleveland NHS records, by Carol Franklin and Ted Hiser. a. Excludes FHA/VA mortgages. THE REVOLVING LOAN FUND The revolving loan fund makes loans available to clients considered uncreditworthy by normal standards. These in- clude persons whose incomes are too low or whose credit obligations are too large to meet the normal underwriting requirements for loans as established by local institu- tions. These criteria, of course, vary over time and among locations, depending on the availability of credit, interest rates, and other factors. This section looks at revolving loan fund clients and loan characteristics. The typical NHS has a revolving loan fund capitalized at between $300,000 and $500,000, although several older, larger programs and multiprogram cities have loan funds of as much as $2 million. An estimated $3.1 million is available nationally, further leveraged by the NHS sec- ondary market administered by Neighborhood Housing Ser- vices of America, Inc. (NHSA).5 Tables 5-8 and 5-9 show the characteristics of NHS loans based on an analysis of 876 loan cases from the twelve sample programs. The mean loan amount was $5,606, with a mean monthly payment of $52. Less than 30 percent of the loans were for less than $2,000. Only 2.5 percent of the loans were for more than $20,000. Slightly more than half (51 percent) carried interest rates of at least 6 percent. The number of loans has increased steadily since 1975, as shown in table 5-9. More than 2,500 loans were made in all NHS programs by 1979, totaling more than $12 million. Although some clients are able to get very low interest rates, revolving fund loan rates in general, especially in recent years, have been moving upward. Rates of 3 to 5 percent were more common in the mid-1970s, where- as rates of 6 to 8 percent (and sometimes more.) are common now. Table 5-10 shows the status of loans made in the NHS pro- grams in the sample. Fifty-six percent of the loans have been paid back or are current. -Insufficient data were available on 28 percent of the loans, but the delinquency rate of 6.5 percent and the default rate of 1.8 percent do not seem out of line with expectations, although these rates are significantly higher than the loan experience of commercial lending institutions.6 This situation is to be expected because the revolving loan fund was estab- lished to help persons who do not meet the minimum cri- teria set by conventional lending institutions. Although the default rate represents some loss of funds to the pro- gram, it does not necessarily mean a failure in the pro- gram; housing improvements have been made with these funds, �/_6 L TABLE 5-8 Revolving Loan Fund Loan Characteristics in Sample Cities, 1972-79 i Mean loan amount ($) 5,606. Mean loan payment (monthly) ($) 52. i Loan used for purchase (%) 16.8 % loans for less than 3 years 18.0 % loans for 20 years or more 58.0 a °4 Size of loan ($) (n = 876) Less than 500 5.3 ' 500-749 4.6 750-999 3.7 1,000-1,499 8.1 1,500-1,999 8.2 2,000-2,999 10.6 t 3,000-3,999 11.6 4,000-4,999 6.2 5,000-7,499 14.7 k 7,500-9,999 10.8 10,000-14,999 10.0 ' 15,000-19,999 3.7 20,000+ 2.5 Interest rate ($) (n = 876) 0 4.8 Less than 3 5.4 3 24.5 4 4.5 5 6.6 6 20.0 ° r: More than 6 31.3 4 Source: Files from NHS programs in sample cities by Neighborhood Reinvestment, 1980. t Note: The 876 loans analyzed here are a 100% sample of i. the loans made by the twelve cities in our sample. 69 i TABLE 5-9 Number of Revolving Loans in Sample Cities, by Year of Loan Closing Year Number Pre -1975 19 1975 91 1976 96 1977 178 1978 198 1979 220 1980 69a Source: Files from NHS programs in sample cities, by Neighborhood Reinvestment, 1980. a. Includes only loans closed through May 1980. TABLE 5-10 Revolving Loan Fund Loan Status in Sample Cities, 1979 (n = 876) Status % Repaid 12.6 Current 43.8 Delinquenta 6.5 Default 1.8 Otherb 7.1 Missing information or status unclear 28.2 a. Payment overdue by 60 days or more. b. Includes mainly funds held in escrow un- til work is completed. 70 and credit collection efforts and lien takings are pursued to protect the viability of the NHS loan program. Table 5-11 presents a profile of revolving loan fund cli- ents. Most borrowers typically have families, about 14 percent are elderly, more than 50 percent are minority group members, and almost 25 percent have incomes below the poverty level. Only 4 percent of the clients have incomes that exceed $20,000 a year, and 15 percent are unemployed. As expected, fully 25 percent of them have lived in the same house for fifteen years or more, but 21 percent have lived in their homes for less than three years, supporting the belief that increased real estate activity is generating buyers who not only buy into the neighborhood, but who also use the NHS program to assist in financing improvements. Forty-nine Y- percent of these new owners were residents of the neighborhood before buying homes there. Further analysis of data from the revolving loan portfolio shows I the following: • The larger loan amounts ($10,000 or more) have been made primarily since 1977• Only 9 loans of more than $10,000 were made before 1977; more than i 100 have been made since. • A majority of loans for more than $15,000 were for home purchase (twenty-two of the thirty-seven 4 in this category). I • Of the sixteen loans in default, eight were for less than $1,500; only two were for more than $10,000. There is no pattern for the size of j loans associated with delinquency. • Fifty-one of the 120 loans to elderly persons were for less than $1,000. • The single largest group of borrowers were per- sons in the $5,000 to $10,000 income category, who f received 355 of the 876 loans. The second largest group, with 207 loans, was households earning less than $5,000 a year. • Sixty-four percent of the loans made to families earning less than $5,000 yearly had six years or more to repay. Their loan amounts were also smal- ler than average. i 71 y6.z TABLE 5-11 Revolving Loan Fund Clients in Sample Cities, 1972-79 (n = 876) Client % Female heads of households 41.7 65 years or over 13.7 Minority group member 55.5 Family income less than $5,000 a year 23.6 Family income more than $20,000 a year 4.2 Unemployed 15.4 Retired or disabled 13.1 Lived in house 15 years or longer 25.0 Lived in house less than 3 years 21.0 New owners who lived in the neighborhood prior to buying present houses,49.0 a. Based on only forty-three (43) cases for whom complete prior address data were available. • There is no difference between new 4nd existing residents as characterized by loan amount, loan terms, or income category, except to the extent that rates related to age. Younger borrowers were usually charged higher rates than were older bor- rowers. • The largest loans were at the lowest rates. Sixty- four percent of the loans of $20,000 or more had interest rates of 3 percent; 72 percent of the loans for less than $2,000 had interest rates of 8 percent or more. Most of the remainder went to elderly residents at lower rates. Based on the data available, the revolving loan fund ap- pears to be meeting its goals: It primarily serves resi- dents who earn less than $10,000 annually; it helps the 72 a elderly to a substantial degree; it provides funds at an affordable rate and at terms more flexible than those at lending institutions; and it is flexible in the loan amount --money is available to meet emergency repairs as well as moderate rehabilitation and temporary or perma- nent home purchase financing. Although the program's de- linquency and default experience is somewhat high, it is not dangerously so. The recent credit crisis of scarce money and high inter- est rates is not reflected in the present data. Conver- sations with NHS and Neighborhood Reinvestment staff sug- gest that the influence of these trends is likely to show up in figures for 1980 and 1981, which may show a substan- tial increase in the number of loans for home purchase and perhaps a more substantial number of large home improvement loans. If credit continues to be 'tight and expensive, the revolving loan fund will be under more severe pressure, and additional funds will be needed to meet the demand. CITY-STATE LOAN PROGRAMS Several cities have local programs that provide loans for rehabilitation. Although some data are available on the volume of such loans, these figures may not be accurate. The main reason for this qualification is that how resi- dents use programs over which NHS has no direct adminis- trative involvement is unknown and, also, some of the figures are estimates, others represent actual experience, and others are clearly inconsistent as reflected in the reports. However, several points can be made about the city-state loan progams in NHS cities: In some cases, the home purchase and rehabilita- tion loan programs are administered by the state and are long standing programs, especially in Minne- sota, California, Maryland, and Connecticut, where state loan programs have a long history; a total of nineteen states have some kind of financing assist- ance activity. The larger programs provide home purchase loans, but in Maryland the program also allows rehabilitation to be combined with the pur- chase to generate 11100 percent -plus" loans. These loans have been widely used in the Baltimore NHS neighborhoods. • Local programs typically are funded through Commun- ity Development Block Grant funds and are character- ized by modest loan amounts (up to $5,000 to $7,000 and with low or sliding -scale interest rates). The loans are directed toward homeowners, not investors; 73 preference is given to improvements to correct health and safety violations over aesthetic or lifestyle improvements. The income limits are typically less than $20,000 elderly and low-income persons who would not normally qualify by credit standards for loans may get grants, often up to $5,000, to correct serious housing violations. The cities typically run the loan programs them- selves, although several cities contract loan pro- grams to other groups, or have banks service them. The Urban Homesteading Program has not been used extensively in NHS neighborhoods; Oakland is one exception, however. • The rehabilitation loans referred to in this sec- tion are different from the mortgage revenue bond Programs that have recently become popular in a number of cities. In the latter programs, the cities sell bonds to raise capital, which is then lent to city residents at a reduced rate for the purchase or rehabilitation of homes. Maryland was a pioneer in this regard, and its program has been used in both Baltimore NHS neighborhoods. Mary- land's program has an income limit of $203000 for families; the Chicago program lent its first bond proceeds with an adjusted income limit of $40,000. Less than 5 percent of these loans went to Chicago NHS neighborhoods. The city-state loan programs have become an important ad- ditional resource for many NHS neighborhoods. The pro- grams provide residents with alternative sources of funds; they have allowed some NHS programs to concentrate on se- vere cases; they have provided NHS with an opportunity for contracting; and they show that the city recognizes that lending to residents for rehabilitation is an eff- cient way to generate a substantial amount of reinvestment activity with relatively small amounts of direct subsidy money. CAPITAL IMPROVEMENTS This section describes the type and value of the capital improvements made in the sample of NHS neighborhoods (see table 5-12). Note that the figures in the table reflect only expenditures on nonroutine, capital improvement proj- ects in the neighborhood; they do not reflect the value of routine services or maintenance or normal repair on infrastructure or facilities. In many cities, it was 74 1144oZ TABLE 5-12 Capital Improvements in NHS Neighborhoods, 1972-79 75 �6aZ Total City Description Dollars Atlanta, Ga. Sewer, sidewalks, CD pro- 1,277,729 gram, park improvements, community center, open space Baltimore, Md. Major drainage project (dol- 15,000,000 lar figure includes a larger area) Streets and alleys 200,000 Bridgeport, Streets and library 365,000 Conn. renovation Chicago, Ill. Sidewalks, street resur- facing, parks, and equipment 7,628,000 Cleveland, Ohio Curbs, streets, drainage, 1,460,000 sidewalks, trees, sodding, driveways, smokestack removal Dallas, Tex. Streets, parks, lighting, 2,270,000 landscaping ($600,000 went to repair and landscape a major road that had long been a problem) Jamaica, N.Y. Lake dredging, sewer 1,800,000 (storm) --both in progress La Habra, Streets, sewers, curbs, 634,000 Calif. gutters, sidewalks Nashville, Streets, curbs, bulky waste 213,700 Tenn. collection Oakland, Calif. Street improvements, parks, 10,000,000 lighting, tree planting, community center, trash col- lection, and weed clearance 75 �6aZ 76 TABLE 5-12--Continued City Description Total Dollars Philadelphia, Sidewalks, curbs, trees, 832,000 Pa• paint, playground Racine, lois. Community center, curb and 1,080,000 gutter, streets, bathhouse, I lighting ($900,000 was ; spent on community center) I i Source: Neighborhood Reinvestment staff interviews with city officials and NHS files, 1980. 4 i I I I } 76 difficult for city officials we interviewed to break out expenditures for the NHS neighborhood from those of other neighborhoods because funds were not budgeted by neighborhood and because data from past years were requested. If any- thing, the numbers represent underestimates, not overesti- mates, of the amounts spent. Unlike other types of invest- ment, where average numbers can be used to generate a total estimate, per program expenditures cannot be estima- ted because of wide variations in the type or extent of improvements and the lack of association between size of the city and types of improvements. In addition, projects typically are done over multi-year periods and often serve a wider area than the NHS neighborhood. On the other hand, the Neighborhood Reinvestment staff has previously estimated (1979) that $32 million in capital improvements were made to NHS neighborhoods by local communities since 1975; the true figure, however, is probably much higher.7 Most improvements made by cities are for sewer and drain- age facilities, sidewalks, parks, and waste removal; cities spent a modest amount for park and community facility im- provement. As indicated above, the improvement patterns are not related to the size of the neighborhood or to the number of problems a city has. Capital improvements are often made according to a schedule that runs several years; table 5-12 includes only completed projects. TOTAL REINVESTMENT Based on available data, in 1979 the total reinvestment by owner -occupants was as much as $100 million. This figure is based on the following assumptions: an average of 2,600 households per neighborhood, 56 percent of which are occupied by homeowners, 65 percent of whom improve their properties; and an average yearly expenditure for improve- ments of $1,058. This total does not include investments made by investors; institutions or the city. Estimates for these sources are not included in the total because there is insufficient information to make an estimate. Renters, for example, often do not know how much has been spent to improve the properties they occupy. However, there has been reinvestment in these areas, and as more substantial data become available, estimates of total re- investment will undoubtebly be much higher than those re- ported here. Curing 1979, the ave Cage operating budget for a basic NHS program was $65,000. For the 103 programs in operation during 1979, this means NHSs spent $6.7 million in neigh- borhoods where as much as $100 million in improvements were made. Neighborhood Reinvestment had a budget of $8.5 million for 1979. 77 441�Z I Based on the survey data, it is estimated that only 18 percent of the $100 million was borrowed. Only 16 percent of the loans were for more than $2,000, and more than 50 percent were for less than $1,000. This suggests that there were a lot of relatively small projects financed by commercial loans, but most of the capital came from in- dividual owners. All $100 million should not be attributed to NHS. Some reinvestment --about half ($567) might have occurred anyway since that is the amount the average urban homeowner spent for repairs and rehabilitation in 1979.9 The proportion of credit for these investments that NHS should share is difficult to identify and we have no data on which to base an estimate. Nor can we place a value on the improved sense of satisfaction residents expressed or the spillover reported by NHS staff. CONCLUSIONS Extensive changes have occurred in a sample of NHS neigh- borhoods in terms of lending activity, code inspections, and reinvestment activities for physical improvements. This does not mean that no problems remain after as many as seven years of reinvestment activity, but they do suggest that for a minimal investment (between 1974 and 1979 Neigh- borhood Reinvestment spent $23.6 million in'federal funds), the federal government has helped local neighborhoods be- gin a process that has given neighborhoods new confidence in their resources. Their confidence has been reflected in the amount of growth of private investment by individual residents, by capital provided through lending institu- tions, and by improvements made by local government. The exact dimensions of the total reinvestment activity will remain unknown until more complete data are available for making such estimates. In addition, more improvements have been made in these neighborhoods than might have been expected without a program such as NHS; these improvements cannot be accounted for by any other collateral activity by the public or private sector. Thus, a program that is locally defined, locally run, inexpensive, and nonbureau- cratic in nature has made significant progress toward generating neighborhood reinvestment. 78 �/_6a-- 5. NHSA is a private non-profit corporation serving NHS J programs, whose staff provides technical assistance and program assessments for NHS programs. One of its major activities is the development and management of a secondary market for NHS revolving loan funds. NHSA purchases revolving loan fund loans at par and sells securities collateralized 125% by these loans to insti- tutional lenders. The Equitable Life Assurance Company y of America has purchased $1 million and committed to purchase a further $2 million in these securities at a rate below the going rate for commercial loans but higher than the average return on the loan originated in a local NHS, the difference being made up by a subsidy from Neighborhood Reinvestment. 6. The delinquency rate for conventional institutional loans such as those from S&L's is 0.2 percent; for FHA loans, 0.4 percent; and for HUD's Section 312 Rehabili- tation loans, 8.4 percent. 7. For example, if the figures in table 5-12 are indica- tive and the numbers are adjusted on a per year basis, they would suggest approximately $14 million in capi- tal improvements in 1979 for the 103 programs opera- tional during that year and proportionately smaller amounts for 1975 through 1978. However, any estimate based on these limited data must be viewed cautiously. 79 Notes 1. See Urban Systems Research and Engineering, Inc., De- scribin Tar et Nei hborhoods: Nei hborhood Housing Services, 197 Cambridge, Mass.: Urban Systems, 19 0 . 2. In Dallas and Nashville, the partners have developed NHS programs in other neighborhoods and have decreased activities in the original NHS neighborhoods. 3. Infill development, involves returning a vacant lot to housing use through new construction or moving an existing house to the land. This practice is es- pecially important in older urban neighborhoods where the demand for housing in the neighborhood is high, yet structures removed from the stock due to past disasters or neglect have not been replaced and the vacant land is a blight on the community. 4. Data on this have been gathered from official listings and Neighborhood Housing Services files by Neighborhood Reinvestment's staff or consultants. 5. NHSA is a private non-profit corporation serving NHS J programs, whose staff provides technical assistance and program assessments for NHS programs. One of its major activities is the development and management of a secondary market for NHS revolving loan funds. NHSA purchases revolving loan fund loans at par and sells securities collateralized 125% by these loans to insti- tutional lenders. The Equitable Life Assurance Company y of America has purchased $1 million and committed to purchase a further $2 million in these securities at a rate below the going rate for commercial loans but higher than the average return on the loan originated in a local NHS, the difference being made up by a subsidy from Neighborhood Reinvestment. 6. The delinquency rate for conventional institutional loans such as those from S&L's is 0.2 percent; for FHA loans, 0.4 percent; and for HUD's Section 312 Rehabili- tation loans, 8.4 percent. 7. For example, if the figures in table 5-12 are indica- tive and the numbers are adjusted on a per year basis, they would suggest approximately $14 million in capi- tal improvements in 1979 for the 103 programs opera- tional during that year and proportionately smaller amounts for 1975 through 1978. However, any estimate based on these limited data must be viewed cautiously. 79 be the 8. Th basirogram office defined here In fact, most of staff ofthe programs reviewed had much larger budgets and staffs. Average total budgets exceed $100,000 and the staff averaged 6. The extra budget were for tional servicesorprograms. This is discussedddin chapter 10. 9. This estimate assumes equal investment tyin allpatterams. Patterns of investment vary, but the is for the largest investment to take place in years 1, 2 and 3• Two-thirds of NHSprograms rograms we e n t includis e category in June 1979• amortized development cost--federal or local--or sup- lied to o port notcosts supportingthey staff in or organizing esidents,anizinactors i r CHAPTER 6 THE ROLE OF RESIDENTS IN NHS PROGRAMS As marketed, the success of the Neighborhood Housing Serv- ices (NHS) model depends to a significant degree on the participation of neighborhood residents in developing and managing the program, and in encouraging their neighbors to invest in their property. Residents in the NHS partner N - eighborhood Reinvestment as being ship are perceived by t "first" among equal partners since they have a majority of board seats. Residents participate in the following ways: e Build neighborhood commitment by actively organiz- ing and informing their neighbors: 0 Help identify improvements needed in the nernment- hood and make recommendations to local government; 1 and r 0 Draw on personal savings or are willing to secure loans from financial institutions to make needed home improvements. Although other partners play significant roles, resident 1 participation is the most important; the input of other partners is secondary to the fundamental commitment of residents improve eir own neihorhoodto theirresources to make these impgovements, and to use f Residents participate not through groups that require a substantial organizational effort but by identifying com- munity leaders and by developing, in some cases, a member- ship from which individuals can be selected to serve on committees. Typically, meetings or NHS boards and other functions are held to inform members and other residents of program activities and to provide program updates for the neighborhood. Some programs also have local newsletters or other outlets to provide this infor- mation. The residents of an NHS neighborhood make up a majority of the pro- gram eNHS define board. p program needs and they can priorities, atdthmanage resources --including staff and funds secured from private M �2-' institutions, public agencies, and other fund-raising ef- forts. This chapter assesses the effect of NHS programs on resi- dents and 'analyzes program participation by residents in the study cities. Effects are evaluated in terms of the resident as client, as citizen -participant, and as partner. In addition, the perceptions of residents are compared with regard to their neighborhoods, their investments, and their participation in NHS versus participation in other programs. This chapter also discusses the role and contin- ued support of other neighborhood organizations in the development of NHS and the issue of displacement (the in- voluntary relocation of households due to price increases or other factors). THE OUTREACH PROCESS Community outreach in an NHS program starts during the developmental process. . When program development begins, Neighborhood Reinvestment staff contact various neighbor- hood organizations and, neighborhood programs to identify individuals who can help develop the NHS program. Of course, some programs focus on organizing by involving other organizations, and some seek to involve particular individuals, regardless of their group or affiliation. In general, however, outreach involves door-to-door solici- tation, leaflets, workshops, neighborhood fairs, and clean- up projects, as well as contacts with churches, social or- ganizations, and other neighborhood institutions to tell their members and leaders about the program. A survey of NHS residents by Urban Systems Research and Engineering, Inc., showed that NHS outreach efforts had been successful in making 37 percent of neighborhood home- owners and 16 percent of neighborhood renters aware of the program (see table 6-1). The same survey showed that of those who knew about the program, approximately 35 per- cent had inquired about available services, 28 percent had attended an NHS orientation, 20 percent had received advice or services, and 15 percent had been involved with NHS in more peripheral ways. Most residents (64 percent) who were aware of the program felt that NHS had done a good or very good job; 25 percent felt that it had done a "so-so" job; and 11 percent rated NHS effectiveness as poor. RESIDENT COUNSELING AND REFERRAL SERVICES Another NHS role is to provide counseling and referral services; hard data in this area are sketchy. In our field - GF TABLE 6-1 Awareness and Utilization of the NHS Program Respondents Owners Renters Aware of local NHS program (n = 636) 37.0 16.8 1 Those aware who (n = 172): Attended an NHS orientation 27.7 15.4 Inquired about the program or services of the NHS 35.3 1.9 Received advice or other services 20.2 1.8 Participated in the NHS pro- gram in any other way 15.3 3.8 ( Those aware who rated NHS: Very good 25.0 10.9 ( Good 38.9 54.3 So-so 25.0 30.4 Poor 11.1 4.3 Source: Analysis of NHS resident survey conducted by Urban Systems Research and Engineering, Inc., 1979• Note: This analysis is based on USRE data for seven cities in our sample that are also in the USRE sample N=636. work we found that many programs in this study did not keep adequate or systematic data on the number of clients counseled or provided referral services in terms of number, case disposition, and so on. Programs generally, however, carried out several counseling and referral activities, as shown in table 6-2.1 We did find that NHS programs provide a wide range of activities and vary to some degree in the total number of services provided. Table 6-2 shows a cumulative provision of services; it does not necessarily indicate all of the services performed by each program all of the time. In some cases, the services are formal -- actual records or other evidence of services are retained. In other cases, services provided by an NHS program are informal and based on demand. 83 I 00 A TABLE 6-2 Resident Counseling and Referral Services for Sample NHS Programs, 1980 Resident Counselin and Referral Services City and Advucecy Loan Formal State Budgeting Social Neighborhood and Inspections and Home Home Loan i Contractor Program and Credit Realtor Services Resource Community and Spec. Improvement Insurance Purchase Referral City Referral Referral Counseling Lists Programs Center Organizing Writing Counseling Counseling Counseling System I I Atlanta, Ca. X X X X X X X X x x X Baltimore, Md. X - X X x X X x X X X X x Bridgeport, Conn. X X X X X X X X X. X X X Chicago, II1. X X x X X X X X X X X X Cleveland,. Ohio x x x x x x x x x x x x Dallas, Tex. X X X X X X X X x X X X Jamaica, N.Y. X X X X X X X X X X La Nabra, Calif. X X X X X X X X X X X Nashville, Tenn. X x X X X X X X X X Oakland, Calif. X X X X X X X X X Philadelphia, Pa. X X X X X X X X X X Racine, Nis. X X X X X X X X x Source: Field interviews conducted by Neighborhood Reinvestment staff, 1980. RESIDENTS AS CLIENTS A major role of the resident, no doubt viewed as most sig- nificant by outside observers, is as a client of the NHS program. In most cases, the client relationship with the program is reflected through the revolving loan fund and the provision of services related to writing work speci- fications and selecting contractors.2 The purpose of the revolving loan fund is to provide loans to persons who are not otherwise creditworthy and, there- fore, to persons who otherwise would not have access to capital to improve their housing; improvement to privately owned housing is at the heart of the development strategy. Initially, the fund was called the "high-risk revolving loan fund"; supposedly, clients who used the fund were systematically more at risk in terms of their ability to meet the underwriting criteria of lending institutions. Reference to "high risk" was dropped because of the stigma attached to the term and because of the recognition that many of the clients for the revolving loan fund were in fact not high risk at all, but who had incomes too limited to take advantage of conventional loan terms involving relative short payback periods and high rates. Their inability to borrow resulted from a lack of income, poor credit history, a substantial debt burden, or, in some cases, age. The revolving loan fund provides resources at rates and terms that individuals can manage while assur- ing a high level of payment by clients. For example, if a low income precludes a client's ability to meet a high monthly loan payment, then the revolving loan fund might lend money at a substantially lower rate or with longer terms than would be usual for a traditional lending insti- tution. If the problem is employment instability, the revolving loan fund might arrange periodic deferrals of payment of principal or other mechanisms to ease the bur- den. The revolving loan fund was not initially perceived as an additional source of funds for (1) persons who could borrow from traditional lending institutions or credit unions, (2) use in home purchase, (3) debt consolidation, or (4) purposes other than rehabilitation financing.3 Sur- vey data show that loan clients have in fact been those for whom the fund was established, but those were not the only clients. The loan fund is used to serve other types of clients, mainly those who are otherwise creditworthy except for special circumstances or economic conditions such as high interest rates. Some clients normally eli- gible were referred to other city or state programs; others 85 ,�K6 Z. were counseled to borrow money only after they had satis- fied other financial obligations. RESIDENTS AS CITIZEN PARTICIPANTS The level of resident participation in the NHS organiza- tion varies from substantial to limited --limited, that is, to a few individuals who serve on the board and,, often, have served on the board since the development of the program. For example, in Jamaica, N.Y., and in Baltimore, residents play a substantial role in running their pro- grams. In Baltimore, election to the board and partici- pation in leadership activities are frequently contested. On the other hand, in Racine, Wis., resident participation is limited to several residents from other neighborhoods; only a few residents from the NHS neighborhood have shown interest in managing the organization. NHS was designed for residents to play a major role in organizing the neighborhood, selling their neighbors on code enforcement and other activities, participating in decision making on key issues such as lending activity and capital improvements, and working closely with other partners in directing the staff on major issues. This study of twelve programs showed such participation to be the case, although as noted above, the number of resi- dents who participate extensively varies. Few programs have the resources to hire an adequate community organizing staff, and other partners do not wish to become involved in community organizing and day-to-day activities at the neighborhood level. Therefore, where the resident partici- pation is not deep or broad-based, the program suffers. To a substantial degree, residents have learned how to delegate responsibility within boards. There are clear differences between what residents can contribute to the NHS program and what local government and financial in- stitution officials can provide; they all recognize that theyrAust play their own roles well for the program to work. In the sample of programs reviewed, there seemed to be two stages of NHSs (based on the age of the program) in terms of resident roles and participation. In the early years (the first stage), the lenders are the most sophis- ticated and most dominant members of the NHS board. This situation is not necessarily negative; lenders set a busi- ness tone for the organization and management of the program, especially for the revolving loan fund, adminis- trative systems, and fund raising. Generating private M Z16 z funds, recruiting partners, and developing lending proce- dures for the loan fund are key activities for establishing the program. Typically, lenders serve as board presidents or chairpersons or as chairpersons of key committees, where they can provide guidance, often with a business -oriented approach. At this point, the board members who are resi- dents (a fairly homogeneous group) represent long-term neighborhood activists and "pillars of the community" who can help give legitimacy to the program. This phase typi- cally lasts one or two years. As the program matures, it usually moves into a second developmental stage; resilient board members assume lead- ership and begin to direct the program. Residents more often become presidents of the board and chairpersons of the major committees. The exception is usually the loan committee, which often retains a financial institution executive as chairperson. The residents have progressed to the point where they are positive and confident about their abilities to define goals and direct programs. Resi- dent participation on the board sometimes becomes more heterogeneous; different people, who sometimes challenge fundamental aspects of the program, become involved. The two stages do not always occur, nor are they required for NITS development. Resident and lender involvement dif- fers within programs and varies to some degree because of the size of the city. There is not a great deal of turnover in membership of the boards studied. Although it is assumed by some NHS staff that longevity leads to stagnation, no specific evidence was found to address this question. Indeed, to some degree, stability assures the working out of program priorities, fund raising, and other activities in the least dysfunctional and the most timely way. The tenure issue does become important, however, when the neighborhood program has to move into new areas, for example, when dealing with issues raised by tenants or when the program is being expanded to additional neighborhoods. These problems may require some change in board governance and some broadening of resident representation. However, there is too little experience with alternative scenarios for us to be conclusive in this regard. The 14HS residents interviewed were asked to compare their involvement in NHS with their involvement in other commun- ity development programs, which they typically listed as model cities programs, war on poverty programs, and various local projects. They tended to prefer their involvement in NHS over involvement in other programs --they felt that M the NHS program had more structured goals, that resident participation in the program was more substantial, that the professional and administrative staff was more account- able to them, that the NHS program was nonconfrontive and nonpolitical, that they had little if any conflict with city hall, and that they had more control over resources (even though they indicated in several cases that the resources were inadequate). They also pointed with pride to the track record of their local programs, which no doubt accounts partly for their positive view of NHS. Many residents voiced satisfaction at their opportunity to work directly with city officials and lenders, whom they believe to have genuine concern for their neighborhood. They also pointed out that the 14HS program has outlasted many other programs. (In some cases this was not true, however; for example, only half of the NHS programs studied have been in existence for more than five years, whereas some of the programs residents used for comparison lasted longer.) In summary, resident involvement in the NHS program has provided low- and moderate -income residents with access to and some control over services and resources they otherwise would not have had. Resident leaders reported that the program gave them a sense of hope. The resident leaders expressed a great deal of pride in what they view as their program. They tended to feel a great deal of independence --independence from Neighborhood Reinvestment, from the city and from a range of other programs that they felt either failed to help them or at least failed to take their specific priorities into account. The NHS program has taken a segment of the population, provided it with some organizational skills and support, and made it a sub- stantial partner in a long-term effort to reverse neighbor- hood decline.5 NHS AND OTHER NEIGHBORHOOD ORGANIZATIONS The NHS program does not exist in a vacuum. In most neighborhoods, other organizations have preceded NITS and additional organizations are formed from time to time. The Neighborhood Reinvestment staff looked at whether ex- isting organizations were involved in the initial develop- ment of the NHS program and the roles these organizations have played since NHS was established. Two patterns were found. In most cases, the NHS did not involve other organ- izations per se, although individuals who were part of the existing organizations did provide leadership to the NHS. Often it was felt that possible conflicting agendas would hinder NHS development, and that NHS should "go it alone," 116 z involving other organizations as appropriate after it was itself established. Another model is represented by Baltimore, where a very strong and well -organized existing group --the Southeast Community Organization --itself an umbrella organization -- played a major role in developing the NHS program. The organization helped the program gain quick acceptance and accelerated its development process. In Baltimore, the two programs have worked together cordially, and numerous spinoff groups have developed to meet particular neighbor- hood problems. Most study neighborhoods, however, demon- strated less active involvement with community organiza- tions. The major finding, however, was that the NHS program was fundamentally different from many organizations in the neighborhood. The major difference is that the NHS program is primarily a developmental organization and therefore attempts to avoid partisan political involvement, advocacy confrontation, and direct action. There was no evidence that an NHS neighborhood was heavily involved in a political issue or in a confrontation with other organizations, the city, or financial institutions. NHS was instrumental in giving birth to new organizations within most of the neighborhoods in the study sites. These were mainly block organizations that emerged to deal with specific issues, ranging from clean-up campaigns to neigh- borhood efforts to stop thefts and vandalism. In no pro- gram, however, did these block organizations represent a substantial aspect of the NHS program, and, in many cases, the organizations were quite shortlived. This is not a negative result, since the groups were ad hoc responses to specific problems. Although the NHS program has been nonpolitical (in a parti- san and elective sense), significant concern (although not active exception) was expressed about this posture in the Jamaica program. Observers felt that it was important for residents to be involved in the political process to get federal, state, and local money --not only access to Commun- ity Development Block Grant dollars, but also funds for capital improvements, social services, and ordinary public services. One observer felt that the reason New York City has failed to provide significant support to the Jamaica NHS was the program's political invisibility. The benefits of a low-key and nonpolitical approach have been substantial for NHS programs. The approach has help- ed programs maintain a good reputation among the financial i• Z16i institutions in the various cities, many of whom include individuals who at first were reluctant to work with neigh- borhood -based organizations. This low-key approach means the residents have easy access to local government offi- cials, and, in some cases, that NHS residents have been able to get a better response to demands than they might have otherwise. RESIDENT ATTITUDES Based on interviews with resident board members, positive attitudes toward the neighborhood appear to be generated by participation in the NHS program. Urban Systems survey data suggest that residents generally have a significantly more positive attitude toward their neighborhoods than the physical condition would suggest. There is also variation in their attitudes on specific aspects. Residents are more positive about housing and street conditions. They do not appear, in general, to have more positive attitudes toward local government and public services. Attitude toward Financial Institution Involvement Many resident leaders admitted that they were initially distrustful of financial institution executives and felt that they did not have their real interests at heart --that they were participating in the program only because of pressure from advocates on the redlining issue or pressure from regulatory institutions. For the most part, however, these negative attitudes toward financial institutions have softened, and the residents we interviewed expressed the following attitudes: Financial institutions have become more aware and more knowledgeable about the neighborhood and more discriminating in their views of proposals for their involvement in financing improvements. • The residents feel that they have learned how the lending business works and how particular institu- tions make decisions. They believe that this knowledge has been helpful in their participation in th% loan committee and in other board activi- ties. Many residents now feel that financial institu- tions have a genuine business interest in the neighborhood, not simply an interest based solely on regulatory pressure. They feel that in the long run this interest will be increasingly re- flected in lending and other financial services in the neighborhood. M Other Attitudes Resident leaders were asked about their attitudes toward Neighborhood Reinvestment staff. Most gave the staff high marks for their supportive role. Some residents did feel that Neighborhood Reinvestment was asking for too much information and making constant requests for data and other input from staff. It was difficult for our staff to determine whether residents were referring to the activi- ties of this study, or to the activities of Urban Systems or other studies; Neighborhood Reinvestment has actually made few substantial data requests of local programs.! Some residents said that Neighborhood Reinvestment's staff were too intrusive and at times did not appear to respect the fundamental independence of local programs. Again, it could not be determined whether this attitude was simply the result of interpersonal dynamics or other factors. DISPLACEMENT Reinvestment displacement has emerged as a significant issue in the last couple of years. It refers to a funda- mental change in the economic status of housing in which middle- and upper-income households take housing units occupied by low- and moderate -income households. Both staff and partners involved with the NHS program view the program as an antidisplacement tool, a means by which existing residents improve their housing and maintain oc- cupancy. For tenants, other tools, such as the special Section 8 set-aside, are available to NHS neighborhoods and provide ways for tenants to deal wi h the higher rents that sometimes accompany rehabilitation. There is also the issue of disinvestment displacement --in which units are abandoned, vacancies are not filled, and deterioration sets in. This problem still exists in many neighborhoods in the study group. Atlanta, for example, had experienced more than 200 demolitions yearly prior to the incorporation of the NHS program. Although this num- ber has been drastically reduced in the NITS neighborhood (and in other neighborhoods as well), the NHS neighborhoods are as concerned about past disinvestment (and its artifacts) as they are about the displacement associated with rein- vestment. Furthermore, in two programs reinvestment displacement was present to varying degrees, depending on who was interview- ed and their particular perspective. In Atlanta's Grant 91 I Park neighborhood, there was evidence of 11 t tion," that is, areas or subareas within the neighborhood where speculation was occurring and where renters were being displaced to make room for the new buyers of housing that was selling in the $100,000 range. Although some displacement has occurred with spot gen- trification, not all NHS observers in Atlanta agreed that it was a problem. NHS staff admitted that some displace- ment has taken place but argued that it is unavoidable if reinvestment is to help the most seriously deteriorated sections of a neighborhood where no loan (regardless of terms) affordable by long-term residents would be suf- ficient to do the necessary rehabilitation. They also pointed out that Grant Park, the NHS neighborhood, is very close to Inman Park, a major middle-class reinvestment area, and that it would be impossible to prevent some middle- class spillover from occurring. The PIHS staff argued that the NHS program has prevented such displacement from becom- ing even more widespread. Another neighborhood with some evidence of displacement was the Near Northwest NHS neighborhood in Chicago, where a few houses were owned by speculators who were selling at prices significantly higher than those in the rest of the neighborhood. This practice was not widespread, how- ever, and it cannot be said, based on available data or interviews, that Near Northwest was experiencing any wide- spread displacement. Nevertheless, it is the type of neighborhood (based on location and housing stock) where displacement could be a problem in the future and where attention to the needs of tenants and low-income homeowners would be an appropriate preventive activity. CONCLUSIONS While there is some variation in the extent and depth of resident involvement, the basic expectations of the model have been met. The remaining challenge is to incorporate additional residents, especially renters. 92 '�49 'z Notes 1. Data on the specific level and intensity of these ac- tivities are not available. This was a shortcoming in the research because these are the core services of the program. However, the services shown in table 6-2 do convey the scope and mix, if not the different emphases, of the programs. 2. The analysis is limited by the fact that only on re- volving loan clients are data consistently kept. Other clients who received the same services except the revolving loan fund are not evenly reflected in the files and are included by reference here in very limited ways based on interviews with NHS staff. 3. A detailed analysis of loan clients is provided in chapter 5, which also includes a more general analy- sis of lending activity. These clients, however, do not have higher incomes than the city median, and they are long-term residents whose neighborhoods benefit by the rehabilitation. 4. If any partner has an ambiguous role, it is the city official. Even though they are asked to play spe- cific roles (pay development costs, provide capital improvements, and do code enforcements), their ac- tivities on a day-to-day basis and on program govern- ance are less clear. Some city officials even have an ex officio role on the board, partly out of am- biguity about what that role is and partly out of some sense of fairness to other neighborhoods that are not involved in NHS and who might feel slighted by the city's direct and ongoing identification with NHS. 5. In Chapter 12, we discuss the support and training aspects of Neighborhood Reinvestment activities that relate to that issue. 6. Some executive directors and financial institution executives report that residents often become conser- vative when given the fiduciary responsibility asso- ciated with lending. Our analysis of lending associ- ated with the revolving loan does not support this contention. 7. Urban Systems fieldwork and surveys (1978 and 1979) preceded Neighborhood Reinvestment fieldwork in six of twelve cities in our study sample. Neighborhood 93 Reinvestment only requests a short (one page) quarter- ly report on activities. Monitoring and evaluation visits and support inquiries are made as needed. 8. Up to 2,000 Section 8 certificates have been set aside for Neighborhood Reinvestment use by the central office of the Department of Housing and Urban Develop- ment (HUD). The formal contracts for their use are between local NHSs and public housing authorities, based upon allocation by Neighborhood Reinvestment to the local NHS. a 1 n CHAPTER 7 THE ROLE OF FINANCIAL INSTITUTIONS IN THE NHS PROGRAM Housing is the major single expense and investment of most American families, and few families have enough savings to finance major housing rehabilitation projects out-of-pock- et; thus, lending is an important factor in both home purchase and home improvement. The shrinking availability of credit and the demand for it in recent years has been partly to blame for the decline in cities; therefore, a major reason for introducing the NHS program was to in- crease lending activity in declining urban areas and to improve the attractiveness of the neighborhoods. In looking at the role of financial institutions in any re- investment activity, it is important to note the different types of financial institutions and the roles they play in housing. For purposes of this discussion, there are two major types of financial institutions and several addition- al sources of lending in urban neighborhoods. Clearly, the major source of all residential lending is savings and loan institutions and savings banks; these thrift institutions were established to provide residential mort- gages. The second major type of lending institution is commercial banks, which typically service the suppliers of housing rather than the consumers. Commercial bank con- tacts are usually with developers, building owners, or in- vestors who come with prepackaged or prearranged deals for interim or permanent financing. Banks handle a relatively small proportion of direct lending for residential first mortgages, even though some maintain consumer loan programs that are responsible for home rehabilitation activities. The roles of credit unions, insurance companies, and other sources of capital for first mortgages are relatively small, although recent changes in the regulations and practices of credit unions and insurance companies portend a greater role for these institutions. Mortgage companies, loan companies, home improvement com- panies, and similar groups also play a role in housing finance, often in intermediary or service roles, with other major lending institutions. These groups are more predominant in low-income neighborhoods, in part because their underwriting criteria are less strict, they deal with insured or guaranteed mortgages, or they have under- writing terms that are sufficiently stringent or at rates 95 Vi00 high enough to cover the increased risks perceived in these communities. An aim of Neighborhood Housing Services (NHS) is to pro- vide residents of low- and moderate -income neighborhoods with more loans from mainstream institutions, including savings and loans, commercial banks, and credit unions, and to provide the loans under conventional terms. While mortgage companies were active in some neighborhoods, NHS programs made no systematic attempt to involve them in the partnership. This assessment of NHS did not review their activities, largely because mortgage companies are not re- quired to report their activities as other institutions are. The Urban Systems Research and Engineering, Inc., survey data showed that a significant number of homeowners in low- and moderate -income urban neighborhoods do not have institutional mortgages. Twenty-three percent of the re- spondents did not use a mortgage to buy their properties; of those, 94 percent did not even apply for mortgages. Many purchased their homes through some sort of owner - financing, including land contracts. The impacts of this noninstitutional lending are threefold. First, such finan- cing tends to depress the prices of the housing because the terms and interest rates associated with these. nonin- stitutional lending sources are less advantageous to the buyer. Second, it creates a soft market in which houses sell slowly or not at all. Third, redlining discourages home improvement because home improvement companies, con- tractors, and finance companies tend to have consumer loan rates that are higher than the mainstream financial insti- tutions, thus making marginally good reinvestment uneconom- ical. The denial or restriction of credit resulted in a sub- stantial campaign by housing advocacy groups in the 1960s and 1970s against redlining. Numerous studies have docu- mented the existence of this practice, including in some NHS neighborhoods.) Laws passed by Congress --the Community Reinvestment Act of 1977 and the Home Mortgage Disclosure Act of 1975 --were designed to identify redlining and to require regulatory agencies to urge financial institutions to meet the credit needs of clients in their service areas. The model essentially asks financial institutions to make loans at conventional terms to all creditworthy clients in an NHS area. It also asks that they participate in NHS -- either directly through participation on the board and committees or indirectly through advice to the staff on lending practices for the revolving loan fund. The finan- cial institutions are also expected to contribute funds M. required for the operating budget --an amount that averaged $65,000 per program in 1979• Connections typically are made with senior executives of the financial institutions.2 This chapter will attempt to answer several questions. First, what was the type and level of participation over time for various institutions in the sample cities? Have their perceptions of urban neighborhoods changed? What are the benefits and costs associated with that partici- pation and have new perceptions about inner-city lending been transferred to other inner-city neighborhoods? PARTICIPATION As indicated above, different types of financial institu- tions play different roles in the NHS program. Table 7-1 shows the types of institutions involved in the NHS pro- gram in various sample cities. Although commercial banks have significant roles in a few cities (such as Chicago and Baltimore), in most cities savings and loan institu- tions are the major contributors and the most active par- ticipants in the NHS program. 'Credit unions play a mini- mal role because of their size and constituency --of the cities in our sample only Bridgeport, Conn., and Oakland, Calif., have active credit union participation in the program.3 To a lesser extent, associations of lenders, mortgage bankers, and private mortgage insurance companies, have been involved. In several states with branch bank- ing, funds have been pooled to support several NHS programs. Levels of Participation There are two ways to measure the level of participation in the program over and above the extent of contribution to operating budgets reflected in table 7-1. Table 7-2 shows the total number of savings institutions nationwide, by Federal Home Loan Bank district,as well as the number of associations in each district that participated in NHS programs. As of March 1979, 16 percent of approximately 4,250 savings and loan associations were actively involved in the NHS program. This figure varies by district, from a low of 9 percent in the Topeka bank district to a high of 42 percent in the San Francisco bank district. The data here do not distinguish the level or type of partici- pation, only that a formal connection and some type of participation exists. A second way to examine the level of participation is to look at the actual contributions financial institutions make to the operating budgets of individual programs over time. The average budget for a core NHS neighborhood 97 ��z TABLE 7-1 Contributors to NHS Operating Budget, 1979 T Nonprofit S$L's and Savings Commercial Credit Other Insurance Groups and City Banks Banks Unions Lenders Companies Corporations Foundations Atlanta, Ga. 24 6 -- -gb Baltimore, Md. 22 10 -- 2 15 2 2 Bridgeport, Conn. 10 6 1 -- 2 2 Chicago, I11. 47 14 -- -- _- Cleveland, Ohio 22 la 7 - 13 __ 4 8 e Dallas, ex. 0 l 1 1 Jamaica,:N.Y. oc 5 d La Habra, Calif. 13 1 -- 1 Nashville, Tenn. 5 6 -- Oakland, Calif. 28 5 1 ld-- i Philadelphia, Pa. 38 -7 Racine, Wis. 7 j a. Commercial bank clearinghouse. b. Includes mortgage bankers, two statewide associations, and private mortgage insurance companies. C. The New York State Savings Bank Association pooled contributions from New York City area savings banks. d. California NHS Foundation, which is conduit for -contributions for 18 statewide lenders. e. New York State Department of Housing. I TABLE 7-2 Savings and Loan Association Participation in NHS, March 1979 Federal Home Loan Bank District Number of Associations Number of NHS Participants % of Partici- pation Boston, Mass. 227 47 21 New York, N.Y. 328 47 14 Pittsburgh, Pa. 320 50 16 Atlanta, Ga. 676 log 16 Cincinnati, Ohio 533 107 20 Indianapolis, Ind. 216 25 12 Chicago, Ill. 497 55 11 Des Moines, Iowa 269 52 19 Little Rock, Ark. 603 71 12 Topeka, Kans. 221 20 9 San Francisco, Calif. 203 86 42 Seattle, Wash. 157 20 13 Total 4,250 689 16 Source: Federal Home Loan Bank Board, 1979• ! program (i.e., three person staff and office expenses) is i about $65,000 a year. Table 7-3 shows the percentage contribution to operating budgets made by financial insti- tutions as opposed to contributions from other sources. Financial institution contributions range from a low of 23 percent in Racine to a high of 100 percent in six of the twelve programs in the study sample.5 In cases where the financial institution contribution was not sufficient t to fund the operating budget, the differences were typically made up by a contribution from the city (usually Community Development Block Grant funds). Contributions from private sources other than financial institutions tended to be fairly insignificant (except in Bridgeport, where fifteen industries made a 20 percent contribution, and in Jamaica, N.Y., where the New York State Department of Housing con- tributed 34 percent of the operating budget). Although financial institutions are not asked to con- tribute to the revolving loan funds, contributions have been made to these funds in the form of a line of credit. In at least one case, Baltimore, a consortium of commer- cial banks has agreed to serve as a secondary market for 99 76 -Z H 0 0 TABLE 7-3 NHS Operating Budgets, 1975-79 Annual Average Operating % Financial Institution % City % Other Comments Cit Bud et 0 0 Operating budget has gradually decreased Atlanta, Ga. 54,136 100 since 1976. Baltimore, Md. 9 5,000 50 50 0 20 HOP started in 1978, 15 industries have Bridgeport, Conn. 85,000 80 0 contributed to the program. Chicago, Ill. 79,286a 0 0 0 Cleveland, Ohio 64,000 100 0 0 2 Before expansion, funded 100% by lenders. Dallas, Tex. 65,000 48 50 34 Funded 34% by New York State Department Jamaica, N.Y. 61033 , 66 0 of Housing. 0 0 City appropriated $12,000, available for La Habra, Calif. 60,000 100 special operating expenses. Nashville, Tenn. 52,220 100 0 0 Oakland, Calif. 54,254 100 0 0 0 City gave $28,000 for 1 year. Philadelphia, Pa. 83,811 100 0 Racine, Wis. 65,000 23 77 .0 Source: Local NHS program data and annual reports. contracts for other programs or services than the Note: These figures do not include grants, fees, and regular NHS program. le by source of funds. It is clear that there was no a. Separate neighborhood budgets are not availab contribution from the city. all revolving loan funds. This arrangement contributes substantially to the liquidity of Baltimore's program and has helped the program to meet the extra demands of its homeownership promotion component. Through 1979, the level of financial support given by fi- nancial institutions tended to be consistent --very few made substantial increases or decreases in the amounts they contributed. Concerns that financial institutions may reduce their contributions in the future were not supported by evidence through 1979. NONFINANCIAL CONTRIBUTIONS TO THE NHS PROGRAM In addition to the contributions to the operating budget and the extension of credit to the neighborbood, financial institutions were asked to provide services to the NHS in terms of participation on the board and on board com- mittees and in the provision of assistance to the NHS staff. This is done in every program we reviewed. In several programs, certain financial institutions have also agreed to function as the servicing institution for loan collection and processing for the NHS program. Whether they view this primarily as a contribution or whether they see this as a way to attract business was not determined. Table 7-4 illustrates the level of participation by finan- cial institution executives in board activities. It shows the first board chairperson, the present board chairperson, and the chairperson of, the citywide NHS or central NHS board. A clear pattern has emerged; almost without excep- tion, lenders were the chairpersons when the NHSs were developed, thus providing critical leadership to programs in their early stages. This expertise is essential both to gain prestige (and funding) for the program and to provide leadership in the establishment of organizational stability. As the boards matured, however, the pattern tended to re- verse itself almost completely, with ten of the twelve boards being headed by residents rather than by financial institution executives.6 This maturation takes place three or more years after the organization is established. Chair- persons for central boards are, again without exception, the lenders. This situation is viewed as critical because central boards work primarily on fund raising and resource development rather than on programmatic activities, and lenders are viewed as extremely helpful in raising funds and attracting additional financial institution support to the programs. Another reason they may be more appropriate to chair the central board is that this practice limits 101 4G�2_ TABLE 7-4 Pattern of Board Leadership, 1972-79 Note: F = financial institution. R = resident. n.a. = not applicable. conflicts in leadership responsibility for fund raising and for the allocation of funds among several neighborhoods under a central board's responsibility. DROPOUTS AND NEW RECRUITS There was very little evidence in the twelve study sites that financial institutions, once involved in the NHS program, dropped out. The two exceptions were in Atlanta and Philadelphia. In Atlanta, three institutions dropped out --two savings and loan associations and one commercial bank. Tight economic conditions was the reason given. In one case, a small savings and loan association merged itution toth a contribute larger to one,and program.mergnd Philadelphia, two continue inst sav- ings and loan associations dropped he Several fir reasons that could not be fully determined nancial institutions interviewed indicated that they as- sumed they were involved in a three-year commitment. Al- though ve tributemtot thenancial programs the tissue sovear then number to con - of years 102 .416,z First Present Central Board Board Board Chairperson Chairperson Chairperson City Atlanta, Ga. F R R n.a. F Baltimore, Md. F F F Bridgeport, Conn. R R F Ill. Chicago, R F Cleveland, Ohio F F F Dallas, Tex. R n.a. Jamaica, N.Y. F R n.a. La Habra, Calif. F R n.a. Nashville, Tenn. R R n.a. Oakland, Calif. F R F Philadelphia, Pa. R n.a. Racine, Wis. F Source: NHS program annual reports i Note: F = financial institution. R = resident. n.a. = not applicable. conflicts in leadership responsibility for fund raising and for the allocation of funds among several neighborhoods under a central board's responsibility. DROPOUTS AND NEW RECRUITS There was very little evidence in the twelve study sites that financial institutions, once involved in the NHS program, dropped out. The two exceptions were in Atlanta and Philadelphia. In Atlanta, three institutions dropped out --two savings and loan associations and one commercial bank. Tight economic conditions was the reason given. In one case, a small savings and loan association merged itution toth a contribute larger to one,and program.mergnd Philadelphia, two continue inst sav- ings and loan associations dropped he Several fir reasons that could not be fully determined nancial institutions interviewed indicated that they as- sumed they were involved in a three-year commitment. Al- though ve tributemtot thenancial programs the tissue sovear then number to con - of years 102 .416,z they will support the budget will be a major one for lend- ers. This may result in some dropping out in the future, especially among smaller institutions, who view their serv- ice areas as rather small or who experience financial dif- ficulty in the current recession. In terms of new recruits to participation from among finan- cial institutions, Philadelphia has had the most substan- tial increase in participation. Twenty suburban savings and loan associations, which had no direct connection to the NHS neighborhood and did very little lending in the city, stated that they had begun to contribute to the Program --mainly for social reasons and a concern for "the future of the city." Baltimore recruited ten additional commercial banks in recent years, largely as a result of the persuasive efforts of a senior executive in one of the savings and loan associations who has been instrumental in assisting the program since its inception. CHANGES IN PERCEPTIONS t This section asks two questions: Have financial insti- tutthesNHSPerceptions of low-income areas changed because program. What types of activities have caused these changes (if in fact there have been changes)? Dur- ing interviews with financial institution executives, sev- eral points emerged with respect to these questions: • Most lenders said their experience with NHS has Positively affected their attitudes toward low- income homeowners and the difficulties some fami- lies have in meeting traditional bank standards. • Several said the NHS experience has changed their perception of potential low-income. customers. Some financial institutions have developed spe- cific outreach programs and look to the NHS pro- gram ect source stimulate demand de and for o their d services. aThey insist, however, that their underwriting criteria have not changed --although they did indicate a greater understanding of how to read the finan- cial and credit backgrounds of low-income families. A few have appointed urban lending officers who Provide specially targeted public relations and outreach services in urban neighborhoods. • Several indicated that their financial institution had not been lending in the city or that they knew redlining had been occurring in their cities; how- ever, they felt that these situations were no 103 lilG oZ longer the case, especially in NHS neighborhoods. None admitted that their institutions had redlined, although they did say that a lack of demand existed or that some loan requests could not be approved as presented. Several praised NHS's counseling and referral services and reported that they had received sev- eral very sound loans through the NHS program, both for first mortgages and rehabilitation loans. They reported that they have had few or no prob- lems with delinquencies for conventional home im- provement loans and that their experience with NHS residents has been comparable with that of typical non -NITS borrowers. Several mentioned the value of. the code enforce- ment and rehabilitation and construction assist- ance aspects of the NHS program. They reported that these activities and services provided them with greater confidence that their loans were secure. Many admitted that they had few resources for doing this work themselves, and the track record of the NHS program was an additional re- source for helping them judge the loan applica- tions. A second way to look at the changes in financial institu- tion perception of the NHS neighborhood is to examine actual institutional lending activity in several programs during recent years. The data reported here are based on information available from seven of the twelve programs. We have no systematic way of estimating non -institutional lending which in some neighborhoods may be quite substan- tial. Data from the five other programs (Dallas, La Habra, Racine, Oakland, and Cleveland) are not available for various reasons.9 In Chicago (based on data from Chicago Title and Trust Company), sixteen institutions made 98 loans in the NITS neighborhood in 1975• In 1979, twenty- four institutions granted 197 loans in the NHS neighbor- hood. The average loan amount in 1975 was just under $18,000; it climbed to just over $24,000 by 1979• The data make it difficult to determine the source of second mortgages. In 1975, as best as can be determined, there were 36 second mortgages from financial institutions; by 1979, the number had climbed to 56. A substantial number of second mortgages still were obtained from noninstitu- tional sources, but this figure is difficult to interpret because some of these included mechanics' liens and liens against property for loans unrelated to home improvements. 104 116.2. NHS records in Nashville for the period 1975 to 1978 show that the number of financial institutions active in the neighborhood increased from eight to ten and the number of loans from the institutions increased from twenty-eight to fifty-five. The number of owner -financed sales in the neighborhood for 1975 and 1978 were nineteen and twenty-one, respectively. This suggests a declining role for owner financing and an increasing role for the financial institu- tions. Finance companies and credit unions maintained their share of fewer, than twenty loans each for 1975 and 1978. In Baltimore, NIIS reports show the number of institutional loans increased from 72 in 1970 to 200 in 1978, and the total annual loan amount increased from just under $400,000 in 1970 to almost $3.5 million by 1978. Figures for Balti- more show not only a substantial increase in the number of loans, but also an increase in the average loan amount, from just under $5,500 to more than $17,000. In Bridgeport between 1976 and 1979, the NIIS reports that the number of institutional loans increased from 162 to 267, and total mortgage dollars increased from $4.4 million to $12.5 million. The relatively larger number of trans- actions in the Bridgeport neighborhood reflects a substan- tial transition in the neighborhood in those years, during which there was a substantial influx of Spanish-speaking residents. In Atlanta between 1974 and 1979, MIS reports show the number of conventional loans increased from twenty-three to sixty-three, the total loan amounts increased from $332,000 to $1.6 million, and the price of an average home in the NHS neighborhood increased from $14,000 to $26,000. In Philadelphia, the number of conventional mortgages in- creased from twenty-seven in 1974 to thirty-eight in 1979, and the average loan amount increased from $7,400 to a little more than $10,000. In Jamaica, there were thirty- nine loans. in 1973 and thirty-eight loans in 1979, and the total amount loaned increased from $769,000 to $1,151,000, indicating an increase in the prices of these houses. The numbers for both Philadelphia and Jamaica show that the NHS program has been operating in relatively soft housing markets --with limited turnover and depressed prices. The one positive aspect to this situation, however, is that at least in Philadelphia, for which more information is avail- able, there has been an increase in the number of conven- tional loans as compared to the number of loans guaranteed by FHA or VA or loans financed privately. The HOP was started in 1978 to strengthen the real estate market, and 105 ��z 1980 figures will be the first to reflect the impact of that effort. Although the foregoing information on conventional mort- gage lending in the various NHS neighborhoods is sketchy, with the exceptions of Jamaica and Philadelphia, there has been a significant increase in the number of conventional institutional mortgages given to neighborhoods that previ- ously ly soft marketsXpplOriThe eJamai ad is relatively either neighborhoolisolated and was the site of numerous foreclosures and other housing problems in the 1960x. The East Frankford neighborhood of Philadelphia reflects the generally softer market (i.e., fewer sales, less institutional financing, etc.) in that city as compared to other neighborhoods in the sample. Given the often slim records kept on referral and the fact that some programs don't keep records at all, the discus- sion probably underestimates the incidence of conventional lending. Table 7-5 shows the level of participation in 1978 of savings and loan associations in various types of com- munity reinvestment activities, including NHS -11 The de- gree of overlap among these various categories of par- ticipation cannot be determined; thus, a cumulative rate of participation cannot be extrapolated. BENEFITS OF PARTICIPATION It is difficult to distinguish benefits that were recog- nized by participating financial institutions prior to their involvement (and perhaps served as a basis for their involvement), from those recognized as a result of their participation. Generally, however, lenders cited benefits relate and ed to their motivation forginitialheir involvement.foBenefits t y as theirwere described in more "universal" terms. However, more speci- fic benefits were described when lenders were asked about their own participation. These benefits were both "busi- most"and common'scomment w s terms that participation benefits, the NHS program was helpful in protecting investments in the NHS area and in nearby neighborhoods. Many saw this as an important aspect because very little investment was requir- ed on their part and they had the opportunity to actively participate and shape activities they regarded as positive. Another business benefit cited, although not as widely, was the opportunity to attract additional clients or to service NHS loans. Finally, in smaller cities such as Bridgeport, the financial institutions did not view the NHS neighborhood as totally separate and distinct from the 106 //(, Z r-.• . s TABLE 7-5 lS Neighborhood Reinvestment Activities of Savings and Loan Institutions, 1978-79 } I i Number of Associations Participating by Program ■ Pass Through of Indiv. Total Community Community HUD Subsidized state Private Partner- Reduced Interest Assn. Target Number Investment Lending Lenddinging COAG/ (Section 8 Rural Agency Programs MIS ships Rate Area District of Assns. Fund Specialists ODAG and 235 Programs Bank 19 28 2 32 47 0 3 26 Boston, Hass. 227 56 88 B8 23 58 0 33 47 28 20 4 0 12 New York, N.Y. 328 72 43 20 5 2 4 50 11 Pittsburgh, Pa. 320 676 140 I37 80 47 29 46 109 49 14 47 Atlanta, Ga. 533 83 88 62 57 12 19 IZS 4 0 22 Cincinnati, Ohio 216 36 37 28 12 9 24 9 22 N Indianapolis, Ind. 497 48 33 l7 12 5 10 55 0 2 38 Chicago, Ill. 269 74 37 8 60 7 20 0 52 7t 0 3 45 Des Moines, Iona 603 109 69 0 60 22 20 24 9 39 Little Rock, Ark. 221 71 30 12 27 Il 12 0 19 0 Topeka, Bans. San Francisco, Calif. 203 79 64 7 6 17 29 22 18 IS 21 86 20 23 13 23 Seattle, Mash. 157 54 48 201 101 282 4,250 910 719 282 414 139 219 689 - Total Source: Federal Homo Loan Bank, December 14, 1979, and Neighborhood Reinvestment. ■ rest of the inner city; they saw the program as an opportu- nity to offer some public relations and outreach activities. Financial institution executives from virtually all of the programs in the sample programs have been active in Neigh- borhod onal and iprograms in otherocities. In n sense, tithey have used n th programs to spread the word and to provide information about NHS to financial institutions in other cities. Personal satisfac- tion gained from these activities was cited as a social benefit. Other lenders cited the opportunity to help families whom they traditionally had not been able to help. 14HS provided the opportunity to be ass ha tthat clients had financial and credit counselinthe g, done, the rehabilitation assistance would help Be and that clients met the appropriate banking criteria. The presence of the revolving then meant normallythat not ebe re was a means of helping people Y would able to assist. The opportunity for lenders to participate in reinvest- ment activities and to work with the city was cited as one of the major impacts of NHS programs. We were surprised at how limited such contacts in fact were. At the time NHS was established, in all but two cities, no such -collab- oration had taken place. SPILLOVER The study tried to determine the extent to which activi- ties associated with the NHS program or the activities of NHS actors have spilled over into other neighborhoods in the city. Any spillover that is identified means not only that the reinvestment activity is multiplied at lit- tle, if any, additional cost; it also reflects the degree to which the commitment by the various actors is genuine and the extent to which NHS might help them normalize their business and institutional behavior in other neigh- borhoods. Evidence of spillover in several sample cities is listed below.12 • In Dallas, seving NHS -type and activities inneighbor are developing . These ac- tivities include hoods in other 5eloannsof the icounselingand referral, set -asides for conventional housing loans, co- ordination with the city on inspection services, capital improvements, and public services. In Atlanta, three savings and loans have pur- chased, repaired, and sold houses (at cost) in K., 4(o Z the NHS neighborhood, an activity that provided their staffs with experience in various phases of rehabilitation underwriting. These homes also serve as models to illustrate improvements that can be made. • In Cleveland, the chairman of the NHS central board, who is a lender, was on the advisory panel for the development of a citywide low-interest loan program, which he successfully expanded to other neighborhoods and in which private insti- tutions are active. • In Chicago, several financial institutions spon- sored an NHS Redevelopment Corporation that pur- chases vacant houses for rehabilitation and sale to neighborhood residents. Also, the Continental Bank in Chicago, one of the largest banks in the country, funds one NHS -type program totally and has a mortgage set-aside program for low-income neighborhoods in Chicago that do not have NHS programs. ! • In Philadelphia, as an outgrowth of the develop- ment of the NHS, a group of lenders pledged to create programs to deal with other neighborhoods; the result was the highly publicized Philadelphia Mortgage Plan (PMP). FINANCIAL INSTITUTION EVALUATION OF THE NHS PROGRAMS Financial institution executives were overwhelmingly posi- tive about the NHS program and its effectiveness. Many superlatives were used to describe the program. They praised NHS for its lack of bureaucracy, for its inclu- sion of residents as decision-making partners, for its business approach to neighborhood improvement (use of loans versus grants), and for its accountability to the partners. Despite widespread and substantial approval, criticisms were made; some referred to the program in general, but most referred to specific programs. A general comment was that NHS should be able to complete its work and move on to another neighborhood after a reasonable period of time (3-5 years). Many felt that they were brought into the project on the assumption that it would be a three- to five-year commitment, after which the program would be completed or move on; yet several programs are being funded beyond a fifth year. Concerns were voiced that their activ- ities will create the kind of dependency they deplore in neighborhood programs. The few who were adamant on this 109 116 �?_ point were in favor of moving the program on to new neigh- borhoods, even when they were reluctant to provide addition- al support for the first neighborhood.13 Several criticisms noted problems in individual programs, for example, shortcomings in resident participation or leadership (3 programs), or with follow-through on commit- ments by the city (2 programs). Other criticisms cited the lack of substantial and effective public relations activity and outreach and the need to expand the financial base of contributors. In a couple of programs some con- cern was voiced about the adequacy, competence, and size of staff, and the extent to which they were willing to develop work plans. CONCLUSIONS Many doubted that financial institutions, after years of little or no involvement in inner-city lending, would take on major responsibility for a neighborhood -based housing rehabilitation program. Others doubted that they would have a commitment that would go beyond symbolic gestures, yet this chapter documents that those early fears were not well founded. The number of financial institutions parti- cipating has steadily increased from a handful in 1975 to more than 1,200 in1979> in certain cities, they have increased the number of programs and the size of the local contributions. Individual lenders have taken on leadership responsibilities with fellow lenders and with other partners, and there has been a moderate increase in the level of conventional lending in NHS communities. Those are critical elements to the NHS program's success. Notes 1. See note 7 in chapter 1. A number of local advocacy groups have been active in documenting redlining in urban NHS neighborhoods and leading local efforts to reverse the practice. At the national level, groups such as the National Association of Neighborhoods have been active.' 2. The financial regulatory agencies that make up the board of Neighborhood Reinvestment are required under the Community Reinvestment Act of 1977 to encourage lending institutions they regulate to help meet the "credit needs of their service areas." These agen- cies look to Neighborhood Reinvestment as one of the avenues by which financial institutions can identify and help meet these local needs. The agencies are frequently involved in encouraging institutions to be- come part of local partnerships. We do not mean to i suggest that all or even most lenders are pressured or involved for CRA credit. For all of the lenders in i this study, their involvement pre -dates CRA. Our interviews suggest that credit unions play a larger role than we can document with available data. Many credit unions are organized through major em- ployers and therefore the data are beyond our review. Many credit union loans, especially small loans, are for home improvement but are not so stated because a lien is not required or offered. 4. The 16 percent level of savings and loan association participation may appear small. Actually it is large. If we could limit the analysis to particular cities where NHS programs are organized, this would be clear. For example, about one-third of the savings and loan institutions in Chicago are participating in the NHS programs. The overall percentage is low because a significant portion of savings and loan institutions are small institutions outside cities in which most NHS programs are established. This is especially true in the south, midwest, and west. No comparable data on overall participation are available for other types of lenders (i.e., commercial banks, credit unions, etc.). However, the savings and loan associations are the key institutional source of funds for home improvements and first mortgages. 5. The reader will note that these figures include only the budgeted amounts for core NHS activities and do not include grants, consulting fees, or reimbursements for services provided. These additional sources of funds are often equal to or greater, than the core NHS budget. 6. Resident members of the board include not only low - and moderate -income residents in the neighborhoods, but often the heads of neighborhood organizations, local ministers, or even outsiders in rare cases. 7. This discussion does not reflect add-ons or drop -outs past December 1979. 8. Lenders report that the NHS counseling is effective in educating borrowers and improving their loan ap- plications; specifically, the applications counseled by NHS are likely to include detailed drawings and work plans that give the lender greater knowledge of exactly what work is to be performed and how it will affect the value of the structure. This kind of de- tailed working with residential clients is not typi- cally done by financial institutions, especially by commercial bankers. As the NHS track record has im- proved, confidence that lenders have in making loans to those referred to it by the NHS has increased. 9. For Dallas, the case of home mortgage disclosure data is not aggregated. For Racine and La Habra, the cities are too small for commercial lending data to be aggre- gated separately. For Cleveland, the data beyond that reported here are not aggregated. 10. These data should not in any way be read as a comment on the presence or absence of redlining. Adequate data were not available to make such a determination. 11. The data in table 7-5 give some indication of the level of 1978 participation by savings and loan insti- tutions in various neighborhood activities, including NHS. However, the degree of overlap on these various types of activities could not be determined. 12. It is not suggested that all of these activities are the sole consequence of NHS participation, nor are all activities included that might reasonably be listed in this category. 13. This issue is dramatically highlighted in the experi- ence in Atlanta, Dallas, and Nashville. In Atlanta and Nashville, in particular, there has been great eagerness on the part of financial institutions and city officials to expand the NHS to a second neighbor- hood. Enthusiasm for further contributions to the original neighborhood had declined. 112 7 � x-- CHAPTER 8 THE ROLE OF LOCAL GOVERNMENTS IN NHS PROGRAMS Until the enactment of the Community Development Block Grant program in 1974, local government activities in community development in older neighborhoods included pri- marily implementing categorical programs such as model cities and urban renewal. These programs were designed in Washington, D.C., and local communities did not set guide- lines for target area selection, program design, outreach, or other aspects of implementation. Under Community Development Block Grants, however, local communities themselves developed strategies for urban de- velopment and allocated resources provided by the federal government.) Except for Baltimore, none of the cities in the sample had a comprehensive neighborhood development strategy before the arrival of the Community Development i Block Grant program.2 All the sample cities have since developed strategies to some degree, though, as we shall see, they vary widely. Because the sites included in this study were among the first Neighborhood Housing Services (NHS) programs, the NHS program often preceded the development of local strategies to deal with neighborhood problems. Therefore, initial city participants in the NHS development were city govern- ment staff members responsible for code inspection and more traditional property -related government activities. Since the mid-1970s, an increasing number of other local agencies have become involved in the NHS program. This chapter analyzes the role that cities have played in NHS development and the changes in that role over the past five years. It also tries to determine whether city policy has been affected by the NHS program. In the original NHS model, local governments performed several activities, including assisting in program de- velopment and making grants to support early organizing activities. The cities were also asked to make specific commitments to increase capital improvements and to co- ordinate those improvements with the NHS program. They were asked to establish a sensitive but systematic housing inspection procedure that would not only help enforce health and safety regulations but would also help resi- dents identify rehabilitation needs. Cities could also 113 Z serve on the NHS board and contribute to the revolving loan fund. In the smaller cities in our sample --Racine, Wis., and La Habra, Calif. --NHS was the first operating housing program. This is still true in La Habra; Racine instituted a city - run housing program in 1979. In large cities (Chicago and New York), the NHS program, even though prominent in the neighborhoods, was only one of many initiatives in the city. PARTICIPATION BY THE CITY Table 8-1 outlines NHS activities in which the sample cities have participated. Only those activities a city has been involved in during the three most recent years of the program are shown in the table. The table does not include initial activities that were not followed up or intermittent, or minor activities. Financial Contributions Table8-1 shows three types of financial contributions made by cities to help develop and operate their NHS pro- grams. In the first type, program development, recent NHS experience has shown that cities will make the initial contribution toward the development of the program, an amount ranging from $35,000 to $50,000. Because some of the early programs in our sample were established before 1974, when this aspect of the model was not required, seven of the twelve cities did not make this contribution. Each city made a contribution to the revolving loan fund except Chicago, Jamaica, N.Y., and Philadelphia. Con- tributions ranged from $50,000 to $500,000. These funds were a major source for the initial revolving loan fund and were supplemented with foundation grants, corporate gifts, and small grants (averaging $50,000) from the Neigh- borhood Reinvestment Corporation. Only three cities in the sample made ongoing contributions to the NHS operating budget --Baltimore, Dallas, and Racine. Dallas and Baltimore made contributions that amounted to 50 percent of their program budgets in the previous three years that were used to help support neighborhood expansion. Racine contributed 77 percent because the city's financial institutions were too small to provide sufficient funding to the operating budget. In the original model, it was expected that financial institutions would be the major contributors to the operating budget; therefore, it is not surprising that in most cases cities contribute minimally. 114 /7z6 t TABLE 8-1 Financial contributions Program -development Revolving loan fund - Operating expenses f, Code inspection m Systematic Flexible inspectors) assigned to nel Capital improvements Ordinary construction and me Special projects Based on NHS program priori) Neighborhood board particip� Active Voting nember(s) dX officio Other assistance Coordination and referral w: loan 8 grant programs and rehab programs In-kind assistance Service contracts City NHS Participation Nash- Phils- j Housing Inspection The NHS model calls for a city to provide a sensitive but systematic housing inspection program. The program should be sensitive in that it is not a coercive effort that re- quires more improvements, or improvements at a faster pace, than families can afford to make; it should be systematic in that the entire neighborhood is inspected within a reasonable time. Analysis of sample city data, however, showed that few pro- grams had a system that combined both elements --a city had either a systematic or a sensitive code program, rarely both. Code programs in Atlanta, Jamaica, La Habra, Phila- delphia, and Racine were sensitive but they made inspec- tions only after receiving complaints; the cities took no special initiatives to inspect other properties. The com- plaints were often about vacant properties or the most se- riously deteriorated properties occupied by tenants. There was evidence of initial confusion, mixed signals, or resi- dent resistence on code policy in several of the sample cities.3 In these instances, the program relegated code enforcement to lower status in terms of priorities (except for investor-owned properties) and focused instead on edu- cating residents to the benefits of home improvement. Several other cities, however, did have systematic code enforcement programs and assigned inspectors to the neigh- borhoods at least part-time. Many inspectors work out of the NHS office and in close conjunction with the NHS re- habilitation staff. Capital Improvements The original NHS model for city participation called for the coordinated provision of capital improvements to the NHS neighborhood, including not only ordinary maintenance and construction projects but also special activities to improve the quality of life and physical amenities in the neighborhood. Table 8-1 shows that every city, except New York in the case of the Jamaica NHS, met their commitments in terms of ordinary construction and maintenance. Serious de- terioration still exists in the Jamaica neighborhood. How- ever, during the period covered by this analysis, both New York City and Cleveland experienced serious fiscal crises, and many capital improvements and public works activities in these two cities were postponed. 116 In terms of special projects, only Cleveland, Jamaica, and Nashville did not undertake major projects in the NHS area. In Atlanta, Oakland, Calif., and Bridgeport, Conn., major improvements concerned parks and recreation facili- ties. In Atlanta and La Habra, community centers were built or rehabilitated; in Baltimore and Dallas, major infrastructure improvements were made; and in La Habra, where the central business district is within the NHS neighborhood, major public improvements were made for the entire area. The final indicator of city capital improvement partici- pation in NHS is whether the improvements made (both ordi- nary maintenance and special projects) were based on prior- ities established as part of the NHS program. In every city where substantial improvements were made, this coordi- nation existed. Atlanta, Jamaica, and Nashville specifi- cally did not have this coordination with the NHS board. Neighborhood Board Participation The original model did not call for the city to be active- ly involved in the NHS board. Participation by the code inspector formed a city's initial involvement, but as programs matured, the city role was carried out by several agencies. Only in Atlanta and Jamaica were city officials t not actively represented. In Atlanta, the city has a limited ex officio role, but there is no city participation in board activities in Jamaica. Although Philadelphia is not represented on the NHS board, a key city official did iwork closely with NHS and served as a liaison between NHS and several city agencies. In Chicago, the city is not active on the neighborhood board but is extremely active on the central NHS board and plays a key role in site selection and neighborhood expansion. Other Assistance In addition to the activities cited above, the cities play other roles in the NHS program. In general, all programs except those in Jamaica and Nashville reflected coordination and referral between NHS and city loan and grant programs. This coordination is important not only because it allows resources to be used efficiently, but it also makes available, through NHS's service delivery mechanism, grant funds and other subsidy support that were part of the cities' community development programs. The cities also provided NHS with extensive in-kind as- sistance, ranging from free office space in Atlanta and Nashville and vacant homes or properties in Oakland and 117 yK,1_ Philadelphia to technical assistance in most of the other programs. In Racine, the city provided critical support to the program when it was experiencing internal diffi- culties. In La Habra, the city provided the NHS program with an acting director (the assistant city manager) while the program looked for a new executive director. Without exception, city officials reported that NHS com- plements their activities well. NHS has provided a live demonstration to help resolve certain community develop- ment questions --what are appropriate local activities, what roles can private organizations play, whether to spread or target funds, how to involve citizens in a positive, non-confrontive way, and how to create and assist public/ private partnerships. Cities also reported that they found NHS to be an effec- tive way to use federally allocated resources. Unlike some local agencies doing community development, NHS was able to spend most of the money allocated to it. The relationship between the NHS and the city in our sample has not always been smooth. Tension or disagreement over goals and program focus sometimes led to limited and unen- thusiastic support of the program in the early years. This was especially true in Bridgeport, Atlanta, and New York. The recent trend has been toward increased cooperation and coordination. Cities such as Bridgeport that were origin- ally lukewarm to the program have recently developed a stronger relationship with NHS, especially as it relates to capital improvements and setting priorities for such improvements. Four of the twelve sample cities have desig- nated the NHS area as a Neighborhood Strategy Area (NSA), thus bringing additional city and federal resources to bear on the neighborhood's problems.5 Atlanta and New York have recently expressed their new con- fidence in the NHS program by offering increased participa- tion in NHS expansion programs. This comes after only limited involvement in the original neighborhood program. Dallas wants to add one new NHS neighborhood each year, completing major work in each neighborhood in three to five years. THE ISSUE OF SUBSTITUTION One question raised at the beginning of this study was substitution --whether city participation and funding of NHS programs occurred at the expense of other neighbor- hoods in the city. To the limited extent community 118 4ZIa '), development and capital improvement budgets could be ana- lyzed, there was no reliable evidence on this issue. Even if data were available, it would be difficult to identify the appropriate share of resources for given neighborhoods because capital improvements and community development needs are not easily disaggregated --for example, 5 percent of the population may get and need more than 5 percent of the funds, and capital improvements often affect a much larger area than the immediate neighborhood in which they are made. Needs with respect to neighborhood revitaliza- tion vary greatly. The NHS program is a way for cities to target a portion of their community development resources. There are other resources available that are not used in the NHS area. The NHS share of community development dollars is so small that substitution would likely be a moot issue. Most cities in the early years of community development disper- sed their resources to a wide range of neighborhoods. The Department of Housing and Urban Development (HUD) has recently reversed its policy, and regulations (such as NSA, discussed above) now require cities to target their funds. Therefore, NHS is consistent with current urban policy --to allocate resources to areas of need. RECENT CHANGES IN CITY STRATEGY Another impact of the NHS program may be that it has be- come a model for developing neighborhood strategies in cities nationwide.6 Table 8-2 illustrates other neighbor- hood programs in the study cities. Characteristics of neighborhood programs instituted after NHS implementation were compared with elements associated with the NHS ap- proach --including neighborhood targeting, resident partici- pation and outreach, capital improvement coordination, sys- tematic and flexible code enforcement, specially assigned inspectors or rehabilitation specialists, and direct par- ticipation by representatives of private lending institu- tions. The programs shown in the table do not include all city housing or neighborhood programs, and the NHS program cannot claim credit for all program design elements similar to the NHS model that were incorporated in a program. The extent to which city programs reflected in table 8-2 overlap the NHS model is evidence that the 14115 program served as a model, at least partially, for local develop- ment efforts. (The NHS program in each of the cities precedes the local initiative that is cited, except in Baltimore where the NHS program and the city's program emerged concurrently.) 119 � vZ TABLE 8-2 City -Sponsored Neighborhood Programs Developed after the Inception of NHS Philadelphia, Pa. City Office of Neighborhood Preservation --Operates X X city housing programs on a ne gni oG'i 'ad level Racine, Wis. Cit De artment of Ilousin --Administers Section 1 312 programs Prov 0usly administered by MIS) X X Specially Neighbor- Resident Capital Systematic Assigned Lender hood Partici- Resident Improvement Code inspector/ Partici- City Program Name and Description Targeting pation Outreach Coordination Enforcement Rehab Spec pation Atlanta, Ga. City of Atlanta Dept. of (lousing and Physical X X X Develop. Community Dev. (lousing Strategy using MIS - style neighborhood offices New sensitive housing codes Baltimore, Md. Previously used neighborhood housing strategies X X X X X X but has increased funding of neighborhood - based offices and organizations in NSAs Bridgeport, Conn. Rehab Assistance Pro ram --20t rebate grant X X program admin stere y the city Chicago, 111. Model Block Program --takes targeted capital X X X X improvements in residential areas Cleveland, Ohio Cloveland Action to Su ort Ilousin (CASII)-- X X X X X X C ty- n nonpro t corporation. The city also has a 3% loan program in non -NSA areas Dallas, Tex. Homeloan--flakes low-interest loans for senior X X X Tens, handicapped, and low-income residents Jamaica, N.Y. Small 112R2 Im rovement Pro ram (SIIIP)--Reim- X X X burse' nonprofit corporat ons for development costs associated with housing rehabilitation La Habra, Calif. Low -Interest flousin Im rovement Loan Pro- X X X X X X groin --mi a m n stars or of erly and low- income residents Nashville, Tenn. No new programs since MIS Oakland, Calif. Oakland Better Ilousin Cor .--Nonprofit corpora- X t on un a y t m e ty to rehabilitate and sell vacant houses Multilander Mortgage Purchase and Rehabilita- t on ro ram-- a es low-interest loans SUFS-farzicy the city Philadelphia, Pa. City Office of Neighborhood Preservation --Operates X X city housing programs on a ne gni oG'i 'ad level Racine, Wis. Cit De artment of Ilousin --Administers Section 1 312 programs Prov 0usly administered by MIS) X X Baltimore is a special case in this regard. The Baltimore program incorporates all elements of neighborhood programs in the table, except for financial institution participa- tion, but that aspect occurs in other areas of the city. For example, lenders participate in the mortgage revenue and the state housing finance programs, which provide a substantial portion of the financing for rehabilitation in the city's neighborhoods. The Cleveland program shows the greatest concurrence with the neighborhood program elements. Its CASH program, almost a mirror image of the NHS program, is a city -funded, nonprofit corporation providing rehabili- tation loans and assistance at variable interest rates. La Habra's NHS serves as the city's only service delivery mechanism for its housing programs. EXPANSION Neighborhood Reinvestment often develops additional pro- grams in the same city. This expansion can take place in a different neighborhood, in an adjacent neighborhood (bound- ' dary expansion), or as an increase in program services. Ex- pansion can also take various administrative forms, ranging from NHSs with separate boards to a central NHS board with an affiliated board in each neighborhood.? Of the twelve cities in the study, only the smaller cities of La Habra and Racine did not have expansion neighborhoods. Philadelphia and Cleveland developed two programs at about ' the same time; Chicago developed as a three neighborhood program and then added 2 others later. In the other cities, however, there have been one or more program expansions ? (including an additional seven planned for New York City). Expansion reflects resident interest in another neighbor- hood and confidence that the experience in the first neigh- borhood is worth replicating. It also shows a commitment by financial institutions to make even larger contributions and to support a move into additional areas. Expansion also reflects the city's willingness to expand its commit- ment by investing resources to develop an NHS program in other neighborhoods, even after the city has developed its own neighborhood strategies or as a substitute for them. Cities report that NHS can complement city activities and serve as a conduit for delivery of city program services. It means commitment by the city, by financial institutions, by foundations, and by corporate members to raise additional funds to capitalize the revolving loan fund. In short, expansion shows that participants are willing to renew their commitment to the partnership. Neighborhood Reinvestment staff and some of the directors in local programs suggest that expansion neighborhoods are 121 i/i more severely deteriorated than the original neighborhoods in the program; however, the data do not show any signifi- cant differences among neighborhoods interms of general housing conditions or income of residents. What is clear, however, is that the expansion programs are being developed at a time when rehabilitation and capital costs are sub- stantially higher and resident incomes have not increased nearly enough to offset the higher costs. Looked at this way, private reinvestment is more difficult and affordable by fewer people. This also means that the requirements for achieving the same level of output in the expansion neighborhoods are greater. A larger loan fund is required; and the staff to do the rehabilitation is expected to get off to a faster start. Problems regarding the allocation of new funds and governance between the expansion neighbor- hoods and the original one also have to be worked out. In addition, cities are being asked to make commitments to capital improvements when they are experiencing greater budgetary constraints. Despite these difficulties, however, cities have increased their support for more NHS neighbor- hoods. Because the expansions have occurred mainly in larger cities, and because three-fourths of all large cities (cities with populations of 250,000 or more) have NHS programs, expan- sion is the major avenue for additional NHS development. Neighborhood Reinvestment is assisting in most expansion cities and is encouraging city governments to continue their support of NHS through expansion activity. ROLE OF NEIGHBORHOOD REINVESTMENT If cities are making substantial strides toward develop- ing their own targeted reinvestment programs, is there still a need for Neighborhood Reinvestment activities in these cities? For example, can the cities replace Neigh- borhood Reinvestment's developmental activity? None of the cities has established the capacity either to develop (partnership building) or to provide the kind of support services required. Cities have made progress only in increasing their willingness to support rehabilitation, not in their capacity to develop organizations that do it or in delivering it themselves.9 Despite the extensive progress some cities have made to foster rehabilitation, they still rely on groups like NHS to do the delivery of services, to perform outreach functions, and to create mechanisms for resident articulation of priorities. It is not surprising then that increased city support for the program parallels the development of city programs to promote neighborhood residential development, and that the city programs contain, nominally at least, some of the 122 I same elements as the NHS program. In addition, financial institutions still have substantial reservations about con- tributing to the city rather than to private organizations. Many cities would prefer to have Neighborhood Reinvestment take responsibility, including political responsibility, for the kinds of decisions and activities that NHS develop- ment involves. Thus, there is a continued role for Neigh- borhood Reinvestment. CONCLUSIONS Neighborhood rehabilitation is only one of the community development activities that cities are charged to sponsor, and the NHS area is only one type of area. Cities have other activities relating to subsidized housing, planning, commercial development, industrial development --all activi- ties for which their available resources are declining. Cities appear content to support neighborhood -based groups in residential rehabilitation. It relieves them of some day-to-day service delivery. Cities have been enthusiastic about the expansion of NHS programs and continue to request that Neighborhood Reinvestment do the development. work in their communities. 123 7-4-.Z Notes 1. For a discussion of various resource allocation prac- tices, see City of Boston, Neighborhood Development amanrv. M icin¢ the Pie: Resource Allocation in Urban and Urban Development, 1980). 2. In the early 1970s, Baltimore reorganized its housing and development programs into one superagency, the Department of Housing and Community Development, which has administrative control over a range of programs, activities, and regulations, from commercial develop- ment to public housing, and over the use of federal and state programs. The city devoted a great deal of pro- grammatic attention to housing rehabilitation. Balti- more won numerous awards for its activities in this regard and still is held out as a model to other cities. 3. Prior to the establishment of the Atlanta NHS in 1975, the city demolished more than 200 homes in the NITS neighborhood and created a legacy of demolition and insensitivity to neighborhood concerns. The city sub- stantially reduced the demolition activity after the NHS was developed, but it was slow to change the image of its code enforcement program. There remained in the NHS area a substantial amount of confusion and distrust about the role of code enforcement in the MIS program. 4. Several cities, including New York and Philadelphia, have had difficulty spending their Community Devel- opment Block Grant dollars allocated to housing re- habilitation. Philadelphia was particularly notorious, though not unique, in this regard. NHS has a reputa- tion of being able to spend the money relatively fast. 5. At HUD's direction, cities have designated small areas (often much larger than an NHS neighborhood) within which a major portion of Community Development Block Grant funds are targeted. Cities are also required to develop a plan for how, within five years, substan- tial improvement in Neighborhood Strategy Area con- ditions can be achieved with the application of these funds. Expedited processing for Section 8 rental sub- sidy programs is also available in some of the NSAs. 6. This would apply, of course, only in cases where the NHS program preceded the development of local com- munity development strategies. 124 44ez 7. Other issues that have to be dealt with include fund- ing (how multiple programs within a single city can raise funds and how those funds are to be divided among the programs), governance (whether the programs within the city are to be governed by a single city- wide board or by boards for each neighborhood program, or some combination), and phase -down (whether the NHS program in the original neighborhood is to receive in- creasingly less emphasis as reinvestment in the neigh- borhood is stimulated). 8. The data and the interviews indicate, however, that there is a greater diversity of structure types (more small apartment buildings or commercial structures) and a lower rate of homeownership in expansion neigh- borhoods than in the original neighborhoods. 9. Baltimore, as indicated in the discussion above, is an exception to this rule. Philadelphia, however, is more typical, and Boston has made numerous attempts at delivering rehabilitation services, but these have turned out to be more helpful to moderate- and even middle-income homeowners who are already sophisticated in the use of housing programs, not to low-income homeowners or the elderly. 125 I i CHAPTER 9 NHS IN SMALL- AND MEDIUM-SIZE CITIES Initially, development of Neighborhood Housing Services (NHS) programs was concentrated in large cities. The major growth since 1978, however, has been in small- and medium-size cities. Small cities are those with popula- tions less than 100,000; medium-size cities have popula- tions greater than 100,000 but less than 250,000. Table 9-1 shows NHS programs in the study sample by city size. Small cities remain a major developmental frontier; less than 1 percent of small cities have NHS programs, compared with 75 percent of all cities with populations of 250,000 or more. Three of the twelve cities in the study are in the small- and medium-size category. This chapter tries to identify and assess unique develop- mental issues and NHS impacts in small- and medium-size cities. There are two reasons for this interest: (1) Fieldwork confirms an early hypothesis that fundamental differences exist between larger cities and small- and medium-size cities in terms of resources and developmental requirements and perhaps impacts. (2) Now that NHS pro- grams have been developed in most larger cities, there is a need to understand the implications for developmental activity in small- and medium-size cities and to assess the experience of programs in that category. The follow- ing sections discuss major issues in the study as they ap- ply to small- and medium-size cities. EXTENT OF NEED AND NHS PE14ETRATION The twelve study cities contain a total of 2,860 census tracts (in Jamaica, N.Y., only Queens County is included in this count). Median incomes are less than 80 percent of the citywide median in 810 (28 percent) of these tracts. There are 571 census tracts within this category in which at least 50 percent of the units are owner -occupied, one - to four -family dwellings. Thus, 20 percent of these cities' census tracts represent potential NHS program neighborhoods when considered strictly on housing and demographic charac- teristics. In the twelve sample cities, NHS programs serve fewer than twenty neighborhoods, roughly equivalent to fifty census tracts, or less than 10 percent of total potential need. 127 TABLE 9-1 NHS Sample Cities by Population City Atlanta, Ga. Baltimore, Md. Bridgeport, Conn. Chicago, Ill. Cleveland, Ohio Dallas, Tex. Jamaica, N.Y. La Habra, Calif. Nashville, Tenn. Oakland, Calif. Philadelphia, Pa. Racine, Wis. a. 1977 census estimate, U.S b. City of New York population. Populationa 416,715 804,304 137,116 3,062,881 609,187 804,528 7,297,787b 41,350 428,957 332,385 1,778,345 95,162 Bureau of the census. Small- and medium-size cities, however, have relatively small areas of low-income, low-density housing per city. In La Habra, Calif., Racine, Wis., and Bridgeport, Conn., there are seventy-four census tracts, fifteen of which have less than 80 percent of the city median income and all of which are at least 50 percent owner -occupied, the eight tracts covered by NHS programs in these three cities involve 53 percent of the needy areas --25 percent of the area in Bridgeport and 100 percent in La Habra. Although NHS pro- grams operate in 75 percent of all large cities, the NHS neighborhoods typically cover only a tiny fraction of the central city, and then only a tiny fraction of the central city with low- and moderate -income, low-density communities. This means that the NHS programs in smaller cities cover more of the needy areas, are therefore more visible, and represent a more substantial response to the city's residen- tial rehabilitation needs.l SMALL- AND MEDIUM-SIZE CITIES IN THE 14ETROPOLITAN CONTEXT NHS neighborhoods in small- and medium-size cities cannot be considered in isolation from their social, economic, and physical contexts. They share some of the same problems, re- sources, and opportunities as neighborhoods in much larger 128 HMO cities. It seems important, then, to make three distinc- tions among the types of neighborhoods where NHS programs are located. First, the prototype NHS neighborhood is an inner-city neighborhood of a large city. This neighborhood represents a minuscule portion of the total central city population and housing stock. In addition, it represents only part of a larger neighborhood. Second, another type of NHS neighborhood exists in older suburban cities, such as those in La Habra, Menlo Park, and Oakland, Calif.; Chelsea, Mass.; and Aurora, Ill.; all are suburban cities close to major cities. All except Oakland are small cities. Although neighborhoods in these cities are not part of a central city, they are part of a built-up urban area adjacent to or near a central city and, as such, share with the central city the social features, housing, and often physical characteristics, as well as the common pool of human and financial resources. These juris- dictions often are not significantly different from the more typical central city neighborhood in issues related to NHS development. A third type of NHS is in freestanding small- or medium- size cities. These cities are not part of major metropoli- tan areas and often exist in the West or Midwest or a less urban part of an eastern state. They do not share the financial resources or population bases of metropolitan neighborhoods. Cities such as Ithaca, N.Y., Racine, Wis., Springfield, Mass., Bridgeport, Conn., and Reading, Pa., are examples. Study sample cities in the small- and medium-size category should be considered as follows: La Habra is a suburb of Los Angeles, only twenty minutes from downtown. Its hous- ing is "new" by eastern standards (most units were con- structed after World War II but suffer from 1960s -era de- cline). Racine is an independent industrial city, not tied directly to the Milwaukee or Chicago SMSA, each an hour away. Racine has an old industrial base, founded primarily on Johnson's Wax and other local industries. Bridgeport, an industrial town with a separate economy, is part of the New York -southern Connecticut megalopolis. These two cit- ies are older, freestanding cities going through industrial and economic dislocation. In these cities, the issue is not only the future of the neighborhood, but also, despite a diversified industrial base, the survival of the local economy. This context by type of community is further illuminated below in special issues related to NHS develop- ment. 129 41912— THE ROLES OF KEY ACTORS The sections below outline study findings with respect to the role of key actors in small- and medium-size cities. The observations here can be compared generally with obser- vations for the total sample, as discussed in chapters 5, 6, 7, and 8. Although there are no formal differences due to city size between the structure of the program or the de- velopmental process, the model has been modified over the years to better match the experience and conditions in these smaller communities. Residents Unlike the substantial resident support for and interest in programs in larger cities, residents were significantly less involved in Racine and La Habra. Although several residents in each of the cities were associated with the program, only a small number actively participated. In Racine, the most active resident did not live in the NHS neighborhood, and recruitment problems and turnover have limited resident board participation. Bridgeport, however, represented something of a contrast. More broad-based resident participation was generated, though this resulted mainly from activities of two existing neighborhood organi- zations. The exact reasons for limited resident participation in small- and medium-size cities are not known, but three ob- servations seem relevant. First, in these cities the pro- grams performed only limited outreach (especially in Racine) to residents, thus there were fewer opportunities for in- volvement. There were few organizations or other sources (i.e., advocacy programs, other community organizations) from which to draw experienced resident leaders. Second, in La Habra, there was substantial resident in- volvement in a community center across the street from the NHS program office. The community center preceded the NHS, and it may be that residents simply did not shift their involvement. A final observation is that there has been substantial city support for the program in both Racine and La Habra; in Bridgeport, however, the city was viewed in the early program years as a weak partner with limited involvement. The implication is that Racine and La Habra residents had less reason to become involved because of strong city sup- port; in Bridgeport, low city support became a reason for strong resident involvement. 130 44(o.2- One additional point is that these small- and medium-size cities did not have a substantial history of citizen par- ticipation such as existed in the larger cities with war on poverty and model cities programs. Because NHS was founded to promote rehabilitation, residents perhaps did not consider it important to be involved on a day-to-day basis if, in fact, they felt that the program was being im- plemented and managed in their best interest. However, survey data on these three cities are not available to determine if residents in NHS neighborhoods share this view. Financial Institutions In terms of personal involvement, financial institution participation was not significantly more limited than that found in larger cities. Lenders were as likely to be the first chairpersons of boards as they were in the large cit- ies. Financial institutions in Bridgeport were instrumen- tal in setting up the NHS. In La Habra, all thirteen savings and loan associations, the one commercial bank, and the California NHS Foundation are participating in the program. In Bridgeport, ten savings and loan associa- tions and six commercial banks provide most of the support to the NHS neighborhood, with additional support from one credit union, two insurance companies, fifteen corporations, and two nonprofit foundations. In Racine, seven savings and loan associations provide 23 percent of the support to the program; the remainder comes from the city of Racine. In all three cities, most local financial institutions have made some contribution to the program. Financial industry executives in small cities indicated the same social and business reasons for participating in the pro- gram as their colleagues in large cities, although they were less likely to mention specific business reasons. In terms of the amount of support to the operating budget, the level in small- and medium-size cities did not vary substantially from that of larger cities. In Bridgeport, financial institutions provided 80 percent of the operat- ing funds ($85,000); in La Habra, 100 percent of the $60,000 operating budget; and in Racine, 23 percent of the $65,000 operating budget. It was initially thought that the asset base on which the financial institutions operated would affect the degree to which they supported the NHS program. In the three sample cases, that does not appear to be the case; proportionally, no fewer financial institutions contributed to NHS in small - and medium-size cities than in larger ones. What is not clear, however, is whether this trend would continue as 131 _�_ NHS programs in small- and medium-size cities began to expand to serve additional cities and neighborhoods within there the financial institutions' service area. Presently, are so few NH in small- and me, althoughthes tb t this asset base overlap has yet to occur. Thus, B does not appear to have made a difference to this point, it could be a serious problem in the future, especially in are there few in— small, freestanding cities where not yhave nottheir central stitutions, but the institutions may service area where operations or, even most of their primaryice sery the NHS wilbe program originated ies in ruralAsset programbase (andevelopment rand clearly ulations of less than for freestanding cities with pop 25,000. The City In Racine, the city plays a strong role, and has provided more than three-quarters of the opera ping n gram funds operated pro - the gram. For several years, city's Section 312 program citywide in addition to providing services for the NHS neighborhood.2 Until 1980, the NHS program substituted for a city housing rehabilitation pro- gram. According to interviews with NHS staff wasand intended partners, gram. Racine's code enforcement program, has turned represent a sensitive response to detipiwastireorganized in out not to have worked very well; 1980• The city capitalized the NHS revolving loan fund from Community Development Block Grant funds. La Habra has played a similarly strong role, and extensive capital improvements have been made. A substantial start- up contribution was made to NHS, which is La Habra' only only program and conduit for city loan The city has made noespec ofiatheodwishesrceriefforts, oftheresidents. ever, mostly rt had a until limited role in the NHS re few Until recently, Bridgepowhen program. Capital improve m ramsts wsubstantial discretion over the city gave the NHS grog the use of almost $100,000 in capital improvementfunds efs designated for the NHS neighborhood. The de ac- fort was inadequate in the beg hai been muchmoresupport- counts, has improved. The city ive of the expansion program than of the development of the original NHS. Summar s review of the cityls role inprogramsofall and medium-size Vetsinersm- it cities. Code //,o <Z 132 enforcement does not seem to play a substantial role in most of the programs, perhaps because it is not needed or because it is often viewed as the tool to deal with the problems associated with soft markets and absentee owners. Further- more, as the cityls contribution to operating costs in- creases, some residents may express the fear that the city will control the program and their own role will become even more limited. This fear is not widely articulated, however. In small- and medium-size cities, NHS works more closely with the total community development effort. This part- nership is not only a relationship of convenience; such coordination is often necessary because NHS may be the only housing rehabilitation effort in the city. Thus, in the development process, Neighborhood Reinvestment and lo- cal staff have to generate interest among local govern- ments to invest limited community development dollars in housing rehabilitation, an activity that in two of the three cases noted here had not previously been funded. The increasing attention being directed by HUD to planning in small cities as well as the growing effort to target funds to low- and moderate -income families and to lever- age neighborhood activities should ease the task of organ- izing city participation in the future. Involving resi- dents as more active partners remains a challenge. THE LENDING ENVIRONMENT Study interviews revealed that in small- and medium-size cities, the availability of credit for NHS neighborhoods has always been comparable to that of the city at large. There were some reports of previous redlining in Bridge- port, but there was no indication of widespread redlining in La Habra or Racine. Bridgeport and La Habra have semi- formal processes for referring residents to local financial institutions. Data are too sketchy to determine separately from interview comments whether redlining existed in the past or whether even today there are remnants of credit discrimination based on geography. In Bridgeport, however, the comments were different. Even financial institution executives said, in so many words, that they had not been lending in the NHS neighborhood in previous years. There was no direct admission, however, that redlining had occurred, even though other respondents suggested as much. Bridgeport, in contrast to Racine and La Habra, has a good referral system to connect residents to financial institutions, made necessary in part because of substantial turnover (from white to Hispanic) in the neighborhood in recent years. 133 41��-_2_ SUPPORT SERVICES AND TECHNICAL ASSISTANCE In terms of program size, there was no statisticallN nificant difference between the level of support byeigh- borhood Reinvestment staff required by small- and medium- size cities and that required by larger cities (see table 12-2). The study's survey of Neighborhood Reinvestment Corporation support and technical assistance staff, how- ever, showed that when a problem occurs in a small city, it is likely to be more serious in that it lasts longer and is more difficult to solve.3 For example, when there is a need for a director or rehabilitation specialist in persons there (already otbe a raineduborantial suitable l Of for training) who live in the city. In the case of a smaller, freestanding community, however, such persons are less like lattractiveavailable, forand qualified peoplecommunities often seem to move less The result is that the services of Neighborhood Reinvestment personnel assigned to support roles (including intensive support, where staff members are assigned on a temporary full-time basis) may be required for longer periods. In addition, unless a problem is resolved decisively, it may recur with more frequency than in larger cities, where support resources other than Neighborhood Reinvestment are more often available. Among the small cities that required substantial support, the Neighborhood Reinvestment survey show that a majority of the programs were developed in 1977; these cities in- cluded small, freestanding cities such as Wilmington, N.C.; Charleston, S.C.; Springfield, Ohio; and Savanah, Ga. comparable other small -city programs had levels of support to those required in large_ city neighborhoods. ISSUES FOR NEIGHBORHOOD REINVESTMENT foregoingThe cities suggests iseveral nof Smedium-sizes in small- and points about Neighborhood role in these communities. First, the developmental difficulties and subsequent operational problems of some programs require that Neighborhood Reinvestment increase attention and resources to program development in juris- dictions of this size. It would seem reasonable, based on the experience reported by staff members, that the develop- ment time will be longer and the cost greater. Cities will have to be involved to a more substantial degree than in larer each to l be required. Thees ' self-interest and special o ofrfinancial rinstituti nesidents s will identifybe harder to ts and regulatory pressures are because resident so greatas in olarge ncities. y(o 2- 134 It will be more difficult to obtain commitments from local communities to absorb the costs of initial development. This problem will be critical because many small cities do not have Community Development Block Grant entitlements, nor do they have much experience with private and nonprofit development organizations or with comprehensive housing programs, technical assistance, and community organizing. A second issue is whether NHS is always the appropriate model in small- and medium-size cities or whether some other program model is more suitable. In particular, would the Neighborhood Conservation Service (NCS) model be better? The NCS model is an adaptation of a comprehensive program developed and operated by the city of Berkeley, Calif., to encourage housing rehabilitation. Based on the partnership approach, NCS offers the same services as the NHS program. The key difference is that NCS is explicitly a city -run program. The NCS program demonstration was funded by Neighborhood Reinvestment as a Neighborhood Pre- servation Project and has undergone trial replication in several cities. A third issue for Neighborhood Reinvestment concerns the availability of qualified personnel for local programs. As indicated earlier, it is hard to attract appropriately trained and experienced persons to work in small and often isolated communities. Many staff members who have become involved in NHS have experience in Volunteers in Service to America (VISTA), the Peace Corps, or in one of the Great Society -era programs. Persons with this background and experience and with skills needed to run NHS programs are less likely to live in small- and medium-size cities and less likely to want to move to those cities. There is also the question of whether they would fit in small, often conservative communities, whose residents and lead- ers might be offended by the jargon of community action even in the more muted tones of the NHS movement. These issues suggest that Neighborhood Reinvestment has a difficult task ahead in identifying persons who can take ad- vantage of reinvestment training opportunities. Not only does identifying talent slow program development, but when an executive director or other staff person is hired and does not work out for whatever reason, Neighborhood Rein- vestment support staff must assist the program intensively to make sure it survives until new staff can be hired. One attempt to deal with this issue was made in a pilot in- tern program sponsored by Neighborhood Reinvestment and Neighborhood Housing Services of America, Inc. (a service organization for NHS programs) to identify and train persons 135 �.2_ as NHS directors and then place them in local positions. In the first effort, fewer than half of the interns took NHS jobs. Neighborhood Reinvestment is making additional efforts, including selecting interns in particular cities and providing them with training through work in those cit- ies. Tie-ins to university graduate programs are also be- ing developed.4 The difficulties in obtaining executive directors are com- pounded by the low pay associated with NHS positions in small- and medium-sized cities --often as little as $14,000- a -year for the executive director (a comparable job in local government would pay at least $18,000 or more in small cities and as much as $30,000 in large ones). Another issue for Neighborhood Reinvestment concerns tap- ping resources for NHS support statewide as opposed to citywide.- Currently, three states --Florida, Vermont, and Connecticut --have provided or are providing support to de- velop the NHS..programs. The Florida program is typical and will provide $500,000 to develop four NHS programs. Finan- cial institutions in California and New Jersey have devel- oped statewide NHS foundations to provide support for oper- ating funds. Under the provisions of the NHS foundations, funds are collected from lending institutions throughout the state and are redistributed to NHS programs within that state.5 These statewide efforts --both state support of development and statewide financial institution support of operating budgets --will be increasingly important for small- and medium-size cities for reasons already mentioned: Local government support may be absent; financial institutions may be approached by too many local groups and would rather contribute to a single source; and the efficiency of this fund raising would substantially improve the visibility of the program and increase the staff time and resources de- voted to programs as opposed to fund raising. In fact, in some states, where dozens of cities might be appropriate for an NHS program, it is difficult to imagine how the cities would be able to generate adequate support except through statewide collection and distribution of funds. A final issue for Neighborhood Reinvestment is the extent to which its resources are adequate to meet the substantial demands of small- and medium-size cities. Past experience with field staff involved moving staff among clusters of large cities, each with a local pool of talent to draw from (and each with a major airport). Neighborhood Reinvestment field staff members are effective, largely because they are drawn from and have been able to draw experienced local 7w.Z 136 people from major cities. Increased program development in smaller cities will make it physically impossible for field staff to cover as many cities or for supervisors to have as many states in their regions.6 The efforts by HUD to improve community development capac- ities in small cities offer an opportunity to target Neigh- borhbod Reinvestment development to areas where initiatives with HUD are under way.7 The presence of these other ini- tiatives does not conflict with NHS development in small communities any more than other programs conflict in larger cities. In fact, the role of the NHS as a delivery mecha- nism is enhanced when other initiatives are under way. Other ways to deal with these problems include concentrat- ing development in state or substate regions instead of making scattered, rWidom development efforts as requests for programs emerge. I CONCLUSIONS jConclusions about the differences between large cities and small- and medium-size cities should not obscure the fact that achievements in NHS programs in smaller cities are significant and enthusiasm among the actors is very high. A great deal of reinvestment, with broad impact, is occur- ring in these cities, as documented in earlier chapters. The major point here is that an understanding is needed of the specific circumstances under which programs in t these areas exist and the special difficulties the programs I experience. i I 137 �6� Notes 1. This is not to suggest that NHS has less meaning for the residents of neighborhoods in large cities; rather, this discussion addresses the percentage of need and impact that an NHS has in cities of different sizes. 2. Section 312 is a federally supported and locally admin- istered low-interest loan program for homeowners. In operation since 1968, Section 312 provides loans up to $27,000 with interest rates as low as 3 percent. 3. A survey was taken of the Neighborhood Reinvestment support officers. They were asked to rank each NHS program on a scale of one to four according to the level of support services needed for the NHS during the year 1979. They were also asked to indicate spe- cific issues in the local program, such as executive director or other staff turnover or other factors that would account for the differences in support service level required. Since support officers as well as support supervisors and senior staff were included, there were at least two observations for each program. If there was a difference in opinion (in 90 percent of the cases there was none), the observation of the more senior staff member was taken. (About half of these twelve support staff members included in the survey had been with the Neighborhood Reinvestment for less than one year.) 4. Neighborhood Housing Services of America (NHSA) has collaborated in a curriculum in connection with the University of San Francisco's Graduate School to pro- vide graduate training in neighborhood planning. This program offers a master's degree in the university's urban planning program. 5. In 1980, the Massachusetts legislature passed legis- lation to provide funds to develop six additional NHS programs. 6. In 1980, Neighborhood Reinvestment was reorganized to put more senior and supervisory staff members at sub - regional (district) levels. The reorganization also provided for greater coordination between the develop- ment staff and the support and training staff. Addi- tional support staff were put in the south, central, and western regions to take account of the increasing development activity in those sections of the country. 7. There are also important initiatives in the Farmers, Home Administration and in various state agencies. 138 �f�z 8. State planning agencies would be critical to success in this area, given that their responsibilities in- clude substate, regional planning, and such community A u.rcl....m enr4 n.,4 T.d 4T no .a. 4h.e .. nnnm.�ll.. nonP�nm �u4_ CHAPTER 10 NHS AS A DELIVERY MECHANISM FOR CONTRACT SERVICES In addition to being a partnership for neighborhood revi- talization, Neighborhood Housing Services (NHS) is a mech- anism to deliver services. It is a private, locally based, nonprofit organization offering outreach and direct serv- ices to residents in support of private rehabilitation efforts. NHS is not an ad hoc task force, nor is it an ad- visory group or blue-ribbon body organized to suggest ac- tivities for other groups. It sets its own policies, raises funds privately, and establishes and carries out its own program activities. Neil Mayer and others, in an Urban Institute report, Keys to the Growth of Neighborhood Development Organizations, identified common neighborhood organization processes. These processes often take several years, and many new or- ganizations somehow fail to go through the required steps appropriately. This problem has been true not only of or- ganizations conceived in the neighborhood, but also of federally funded community development corporations and model cities groups that provide programs and services sim- ilar to those of NHS. The Urban Institute authors define the steps in the process as follows: 1. Formalize the organization; 2. Decide to carry out programs and create an organi- zation that itself survives as an institution; 3. Confront the difficulties of early neighborhood revitalization projects; 4. Become competent in specific project areas; 5. Develop a network of relationships with outsiders; and 6. Complete a diversified range of projects. Organizations that go through these steps are more likely to succeed as entities themselves and to be successful in achieving their neighborhood goals. They are likely to be 141 able to deal with multiple issues and to change program priorities as needs change. Such groups are generally able to identify resources, to attract and hold competent staff members, and to develop working relationships that will sustain the organization over time. These organizations are also likely to build strong reputations and to be viewed as resources by other neighborhood groups and by business and government leaders. NHS programs in general are helped through this develop- ment process by the Neighborhood Reinvestment Corporation. NHS program development takes from nine to twelve months. In addition, training is provided for staff members, and a reasonable and successful model is provided as a basic framework to establish an organization. In this way, in fewer than ten years, more than 100 NHS programs have been established across the country and to date are still oper- ating. All NHS programs deliver a basic core of services, includ- ing the following: • Coordinating housing inspections and writing spe- cifications for neighborhood residents who want or are required to make health, safety, and structural improvements to their homes; • Identifying neighborhood housing priorities and other neighborhood concerns; • Providing loan referral assistance; • Establishing revolving loan funds for residents who do not meet bank lending criteria or who need emergency assistance; • After loan approval, overseeing bid -letting and award procedures; and • During the construction phase, monitoring contrac- tors' work for adherence to specifications and overall quality. The basic services are always provided, regardless of the neighborhood in which an NHS operates. Other services may involve credit or financial counseling, assistance in home purchase, and major rehabilitation and sale projects. The NHS experience in providing these core services was reviewed extensively in chapters 5 through 9. 142 J16 �?_ In addition, several NHS programs also provide services on a contract or pass-through basis. In the contract approach, NHS enters into an agreement with another organi- zation, usually a state or local agency, to provide specific services to NHS residents. Occasionally, these services are Provided to a larger area than the NHS neighborhood and, as was the case in one smaller city in our sample, services may be provided citywide. In pass-through service delivery, NHS acts simply as a conduit --it puts NHS residents in touch with programs administered by state or local governments. NHS may serve as a clearinghouse for information, provide assistance in filling out forms or making applications, or serve as an outreach component within a larger network of such units. This chapter focuses on thes services --types of services and the implications, costs, last section of this chapter vi d contractual and pass-through offered; modes of delivery; and benefits for NHS. The ce elivery with that of other compares the cost of NHS RAP - programs. EXTENT OF OTHER SERVICES Table 10-1 shows the extent of contract and pass-through services provided by NHS programs in the study neighbor- hoods. Except for the Dallas program, all programs have received some contract or pass-through services. Four of the twelve cities serve in a contract or pass-through capacity for city housing programs. Although the housing programs vary, they generally provide low-interest loans or grants or other rehabilitation assistance to low- and moderate -income owners. These arrangements range from a strict pass-through effort in Atlanta to stronger contrac- tual relationships in Baltimore and Chicago. In La Habra, Calif., NHS administers the city housing program. In the case of the Section 312 program, a federally sup- ported but locally administered low-interest rehabilita- tion loan program, Chicago has a contract with NHS to provide rehabilitation services in the NHS neighborhood. The Racine, Wis., NHS administered the city's entire Section 312 program until the end of 1979• In Jamaica, N.Y., the NHS program was designated as a clearinghouse for receipt of Section 312 applications, but because there has been limited activity in the program in New York City, Section 312 loans are not an active component of the NHS program. California and Maryland both have large, ongoing state loan programs, and NHS programs in Baltimore, La Habra, and Oakland, Calif., all have active pass-through relationships 143 1 6 7_ TABLE 10-1 Delivery of Contract and Pass -Through Services, 1979a Contracted and Pass -Through Services a. No such services provided in Dallas. b. Section 312 and Section 8 administration resulted in no additional operating income. c. VISTA. d. Administered citywide. e. The Racine NHS operated the city's Section 312 program for several years in return for operating support. City or City State Neighborhood Home - Housing Section Section Loan Strategy steading City Program 312b 8b Programs Areas CETA Program Other Atlanta, Ga. X Baltimore, M. X X X X X c Bridgeport, Conn. X X X X Chicago, Ill. X X a Cleveland, Ohio X X a Jamaica, N.Y. d X X X La Habra, Calif. X X Nashville, Tenn. X Oakland, Calif. X X X Philadelphia, Pa. X Racine, Wis. Xe X a. No such services provided in Dallas. b. Section 312 and Section 8 administration resulted in no additional operating income. c. VISTA. d. Administered citywide. e. The Racine NHS operated the city's Section 312 program for several years in return for operating support. with these programs. In Baltimore, the state loan programs have been extremely helpful in providing lowAnterest loans for substantial amounts, enabling rehabilitation to occur in connection with a home purchase using "piggyback" loans.2 In three of the twelve study programs, NHS has a contract with a local or state government under the Comprehensive Employment and Training Act (CETA) to hire CETA workers to serve as NHS staff members or staff trainees. CETA workers typically provide outreach and administrative services to the NHS program, supplementing the budget and providing public service in the NHS neighborhood. The NHS program in Bridgeport, Conn., has used VISTA workers in this capa- city. Baltimore and Jamaica have contracts to participate in the locally run but federally supported homesteading program. This program allows NHS to recapture abandoned and fore- closed housing for rehabilitation and sale at a writedown, thus increasing home ownership opportunities and removing the blighting influence of abandoned buildings. Four of the twelve NHS areas are Neighborhood Strategy Areas (NSAs) under the Section 8 Substantial Rehabilitation Program. Under this HUD -supported program, a city devises and implements a plan to use Section 8 subsidies, Community Development Block Grants, and private funds to reverse de- cline and improve the quality of housing in a target neigh- borhood within a five-year period. The NSA designation brings additional resources and capital improvements to the neighborhood. Although the Atlanta and Jamaica NHS neighborhoods are part of a much larger NSA, there are no pass-through or other direct agreements between NHS and these cities and, thus, the NSA designation is not reflected in the table. THE SPECIAL CASE OF SECTION 8 Five of the twelve cities have special Section 8 set - asides from the Section 8 Existing program.3 These set - asides are part of an agreement between HUD and Neighbor- hood Reinvestment to provide assistance to renters in NHS areas as a means of minimizing the displacement associated with increased rents that accompany substantial rehabilita- tion. Before 1977 NHSs had no way to deal with tenant displacement caused by increases in rent that often accompany rehabili- tation. In 1977, Neighborhood Reinvestment entered into the agreement with HUD to provide Section 8 certificates 145 for use in NHS neighborhoods. The set -asides to the com- munities are in addition to any local allocations or other special HUD set -asides. The program has two objectives: (1) to maintain the social character of the neighborhood over time by subsidizing low- and moderate -income tenants, and (2) to encourage landlords to repair substandard rental units by assuring that their tenants would be able to afford any rehabilitation -generated rent increases. Families are eligible for Section 8 if their income does not exceed 80 percent of the median income of the area as determined by HUD; adjustments are made for family size and special needs. The rents paid, or the certificate value, for each family cannot exceed the fair market rent established by HUD. The building must also meet health and safety standards. The length of the subsidy coincides with the length of the lease, up to a maximum of five years. Because the subsidy is given to the tenant, not to the unit, the subsidy follows the family to any other eligible unit if the family moves during the contract period. Between 1977 and 1980, 2,000 subsidy certificates had been set aside for NHS programs. These were distributed to thirty-nine cities, including five in the study sample. The formal contract and allocation of the units is -negoti- ated by NHS and the local public housing authority, which is responsible for administering Section 8 locally. Neigh- borhood Reinvestment's role is to inform NHSs of the avail- ability of the set -asides, to help them arrange their own Section 8 program activities, and, where necessary, to mediate between NHS and the local housing authorities. When the set -asides were made available, Neighborhood Re- investment polled the NHS programs and found that 66 per- cent had some rental housing need for which the Section 8 program might be helpful. It was estimated that 2,700 subsidies would be required for these programs. Some pro- grams in the sample, including Atlanta, Dallas, Jamaica, Chicago, and Nashville, did not indicate that they had needs for which the Section 8 program might be helpful. Atlanta and Dallas generally did not want to place a major program priority on renters. In Jamaica, another neigh- borhood organization sponsored 210 units of Section 8 New Construction, which was seen as adequate to meet the neighborhood's needs. In Chicago, court cases have pro- hibited the city from providing additional assisted housing in areas of minority concentration. Nashville indicated that it did not want subsidized housing in the NHS neigh- borhood, but this decision left tension between the staff and within the board. Philadelphia indicated an interest 146 416.2- in units, but no contract was ever negotiated. Table 10-2 shows Section 8 allocations for programs in the sample cities. TABLE 10-2 Section 8 Set -Aside Allocations, Fiscal Years 1978-79a City Units Allocated Units Used Atlanta, Ga. 0 0 Baltimore, Md. 100 100 Bridgeport, Conn. 50 50 Chicago, Ill. 0 0 Cleveland, Ohio 70 38 Dallas, Tex. 0 0 Jamaica, N.Y. 0 0 La Habra, Calif. 50 30 Nashville, Tenn. 15 0 Oakland, Calif. 50 3 Philadelphia, Pa. 0 0 Racine, Wis. 30 20 Total 365 241 Source: Neighborhood Reinvestment files, 1980. a. Includes only units allocated to cities in the study sample. n Assessment of the Section 8 Experience Although NHS Section 8 set -asides have been a useful source of assistance to prevent displacement, there have been some problems with the program. Section 8 subsidies are not awarded to the NHS programs indefinitely. Of the cities in the study sample, only 66 percent of the author- ized certificates have actually been used. In all programs combined, only 50 percent of the 2,000 certificates awarded have been used. Most Section 8 sponsors experience some delay; however, there are more fundamental reasons for the moderate to low utilization of Section 8 programs. First many NHS staff members did not understand the Section process. It was a new program with many intricate details. In addition, they did not understand the marketing and outreach required with tenants and landlords, or they did 147 Firm not have the resources to apply toward the outreach activ- ity. Many local programs were unable to provide outreach services to landlords who might be willing to improve their properties if they could be certain that tenants could pay the higher rents. And, finally, in many cases the local programs were unable or unwilling to work with the local public housing authorities with whom they had to negotiate a contract. Difficulties were also encountered that were beyond the control of Neighborhood Reinvestment and the NHS programs. These included slow processing of units from HUD to the regional offices to the local public housing authority, fair market rents in some cities that were lower than the current rents in the neighborhood, and a need expressed by some programs to have access to the Section 8 Moderate Re- habilitation program in addition to the Section 8 Existing program. i„ IJaivhhnnhnnli Reinvestment's Administration To eliminate some of the problems, Neighborhood Reinvestment initiated several changes in the administration of the Section 8 set-aside program. A new monitoring arrangement has been established to assist programs in identifying areas where Section 8 set -asides might be appropriate. Neighborhood Reinvestment will also develop educational programs to provide local NHS staff with additional train- ing on Section 8 procedures, rental housing, and outreach to support local program actions. Neighborhood Reinvest- ment will institute a more careful process for selecting NHSs for allocation of units. This process will include getting information on (1) the kinds of needs for which the Section 8 program could be used; (2) the number of units, categorized by bedroom size; (3) the average cost of rehabilitation in the neighborhood; (4) the staff ca- pacity for outreach: (5) the number of conventional and revolving loans referred or made; and (6) the degree of willingness to cooperate with the local housing authori- ty. These improvements are designed not only to make a more careful selection among programs but to ensure that the programs selected are the ones most capable of using the Section 8 allocations immediately. These additional resources should help increase the rate of usage of allo- cated units. In study sample cities that have used the Section 8 pro- gram, respondents (usually staff) reported that it has been helpful in a number of ways. In Baltimore, Section 8 has been used to provide housing to renters instead of allow- ing speculators to buy the homes and displace renters. il4:] 414,2— Basically, the set -asides work through an NHS spinoff, Neigh- borhood Rental Services, Inc., which helps purchase buildings requiring rehabilitation. The units are rehabilitated with Section 312 funds, and needy tenants are provided Section 8 subsidies to pay the higher rents. In other cases, the program has encouraged the rehabilitation of small buildings by landlords who might otherwise have been convinced that tenants could not afford a rent increase. Unfortunately, no systematic data are available for a spe- cific assessment of the impact of Section 8 availability on the level of reinvestment in the neighborhood.5 The national Section 8 evaluation showed that the program is helping tenants obtain improved housing at rents they can afford, and the Urban Systems Research and Engineering, Inc., data showed that in general, landlords have made significant investments in the neighborhoods. However, the correlation of Section 8 activity to increased inves- tor reinvestment could not be proved. IMPACT OF SERVICE PROVISION ON NHS BUDGETS This chapter has pointed out the extensive nature of arrangements by which NHS provides services beyond those called for by the model. One final question on this activity is what is the impact of these additional services on NHS budgets. The study showed no consistent pattern of financial impact. The NHSs in our sample received as much as $127,000 a year to provide additional services, but most programs received no additional remuneration. In Chicago, for example, the city reimbursed its NHS $127,000 in expenses and fees in 1979; yet essentially the same service was provided in Atlanta .without reimbursement. In Baltimore, similar services netted the NHS neighborhood an additional $44,000 in 1978 and 1979. NHS administered Racine's Section 312 program, but the city paid only the $50,000 contribution to the operating budget; NHS had to provide the Section 312 services citywide. This added burden clearly deflected attention from the provision of core services in Racine (Section 312 responsibility has since been shifted back to the city). EVALUATION OF INTEREST SERVED BY CONTRACT AND PASS-THROUGH ARRANGEMENTS In general, there was a perceived mutual benefit to the ar- rangements described in this chapter. Cities were able to do the following: Provide direct services, with less bureaucratic re- strictions (i.e., on hiring, program design, con- tracting, etc.); 149 ��oZ • Respond to neighborhood demands for needed services without creating a separate city program; and • Test innovations for later adoption in city pro- grams or for replication in other neighborhoods. NNS also received several benefits: The opportunity, where applicable, to receive ad- ditional funds for operating expenses (allowing the NHS program to hire additional staff); • An opportunity to contract with public agencies, allowing NHS to expand the tools available to carry out its priorities; and It ensured that NHS priorities would not be cir- cumvented by goals of other agencies, and allowed the NHS to be involved in additional development activities in the neighborhood. In addition to direct benefits, city officials expressed the need for accountability; they preferred working with an established program (NHS) that had experience in contract- ing, rather than making grants to ad hoc groups and others over whom they felt their control would be much less. NHSs, on the other hand, often felt that increased account- ability also meant increased dependence: They faced the dilemma of wanting to receive benefits while needing to maintain independence. Nevertheless, there is a widespread feeling --perhaps the major reason for continuing to perform these additional services --that this work expands the tools and therefore the number and types of needs the NHS program can serve. It ultimately broadens NHS into a more comprehensive neigh- borhood institution, able to take on increasingly more difficult problems and to receive and utilize the addition- al resources the contracts allow. The Jamaica and Atlanta NHS programs, both of which have few contracting opportun- ities and very small staffs, felt that they could do much more if they had additional resources that would increase their outreach capacity --a benefit often associated with pass-through and contract services. Dangers Associated with Contract and Pass -Through Services Despite the general interest and opportunities associated with contract and pass-through services, several dangers were mentioned by staff and resident leaders: 150 -162- • There are the dangers of NHS being viewed as a government program, thus being politically con- nected to the city in terms of image and prior- ities and dependent on the city for operating resources. • There is a feeling that the program could become burdened with contractual work and have to ne- glect the activities of the NHS model, as il- lustvated by Racine's experience. • Many NHS directors felt that they might be judged on their contract or pass-through work rather than on their overall performance of core serv- ices. Some NHSs feared this burden because they have limited control over the design of programs for which they contract or provide pass-through services. • Many NHS directors expressed concern that the present contracts and pass_through services, es- pecially those arrangements for which they are reimbursed, might lead to decreasing interest and support in participating in the program, especial- ly by financial institutions. Opportunities and problems aside, the trend is definitely toward increased contracting and pass-through services. Although table 10-1 does not provide dates, the increase in activity is clearly a recent and strong phenomenon. Even though NHSs appear to be aware of the associated problems, there is no evidence of a tendency toward re- versal of these activities. COMPARATIVE COSTS PROGRAMS OF SERVICE DELIVERED BY NHS AND OTHER In 1979, the average NHS program stimulated more than $1 million in reinvestment by neighborhood homeowners. This figure is based on an average of 2,600 residents --56 percent of whom were homeowners, a frequency of reinvest- ment of 65 percent, and an average level of reinvestment of $1,058. The average budget of the NHS programs in the study sample suggests that NHSs spend approximately $65,000 in operating costs associated with the basic program. Two caveats should be noted in reference to these figures. First, they do not include reinvestment generated by rent- ers or absentee owners, and they do not include amortized development costs, capital improvements or proceeds from grants and contracts. Second, not all reinvestment can be attributed to the NHS program, but the $1,058 reinvestment 151 / figure compares favorably with the average annual level of home repair in central cities in 1979 of $567. Although these data cannot show the exact share of the reinvestment directly attributable to NHS, it is substantial. If $65,000 is the average operating budget for the core program and $1 million is the average reinvestment per year, the administrative cost associated with the program is less than 7 percent. Giving NHS credit for only half the reinvestment and raising the typical expenditure to $100,000 raised the administrative percentage to 20 per- cent which is comparable to local delivery mechanisms. A comparison was attempted of the administrative costs of NHS programs and those of locally administered rehabilita- tion activities. However, no detailed cost information was available for specific programs within large agencies re- sponsible for housing and rehabilitation programs. Every budget report studied contained some element that would S have generated clearly misleading or incomparable results. i r 152 I A a Notes 1. See Neil Mayer et al., Ke s to the Growth of Neighbor- hood Development Or anizations Washington, D.C.: Urban Institute, 1975). 2. In a piggyback loan, the borrower obtains funds for house purchase as well as for rehabilitation. This is sometimes referred to as 11100 percent plus loan." This type of loan is important because many houses are .not in habitable condition, and low- and moderate -income families often have difficulty negotiating the purchase of the house and negotiating a separate construction loan. 3. In 1977, Neighborhood Reinvestment entered into an agreement with HUD to set-aside 1,000 units in the Section 8 Existing program (rental certificates) for Neighborhood Reinvestment to allocate to local NHS pro- grams. Local NHSs that are allocated units enter into an agreement with the local public housing agency, which then does the paperwork. The aim of this arrange- ment is to reduce the displacement that might be gener- ated from reinvestment where significant rent increases are necessary. It is a critical element to NHS assist- ance to renters. The Section 8 set-aside is over and above any other Section 8 allocation made to local com- munities. Through 1979, 2,000 units have been allocat- ed under this agreement. 4. It is important to distinguish the Section 8 Existing program, for which NHS already has access, from the other Section 8 programs, including the experimental Moderate Rehabilitation program. 5. See Margaret Drury et al. ancePro ram (Section 8): Section Existing Housit Department of Housing and 1978). :ion or the ;ton, D.C.: November 153 7WW CHAPTER 11 NHS AS AN INITIATOR AND TESTING GROUND FOR NEW IDEAS Experience with the Neighborhood Housing Services (NHS) program has shown that deteriorating housing and lack of lending are only two of many factors affecting residents' confidence in their neighborhoods. Other factors limit the work that a core NHS program can do. For example, a neighborhood with a successful NHS partnership can be hampereby owners. These vacant properties propertiespresent both puncooperative problems andsoppor- tunities for a neighborhood. To explore these opportunities and to seek new tools to expand the effectiveness and the range of neighborhoods that could be served is the mandate tedfor numberNeighborhood whicPre- servation Projects (NPPs), a are funded by Neighborhood Reinvestment.) These projects are locally based neighborhood preservation strategies, in- volving neighborhood organizations (including but not governments, to NHSs) and representatives of local mise ofnimproving fiancial institutions, tthe ti neighborhood d and businesses, in waythat show omenhanceand expand the NHS concept. Although the site of an NPP de- monstration does not of being plicable in thegNHSr hood, an NPPmustshowsignsapplicablecontext. As of December 31, 1979, thirty-four NPPs have been sup- ported by Neighborhood Reinvestment. Of the twelve NHS programs in the study sample, five programs have initiated I seven NPPs. Four of these projects have undergone trial replication in five neighborhoods evaluated in this study. (Trial replication means that a model of the original I project is transferred to several other neighborhoods to determine whether the essential elements of the protect are broadly applicable or can be adapted as tools for re- investment in NHS contexts.) One other project has been demonstrated its ca - documented (that is, the project has pabilities and its essential elements have been recorded in a handbook or development guide for future use) and is ready for trial replication. Thus, of the twelve sites examined, eight have either initiated projects or have been sites for trial replication (see table 11-1)- 155 �14�7- Neighborhood Preservation Projects in Impact Study NHS Programs Project Name NHS Neighborhood Year(s) Funded Grant Amount Replication in -- Home Maintenance Jamaica, N.Y. 1977-79 $ 32,000 - Training Program Statewide NHS Oakland, Calif. 1978 18,652 - Foundation La Habra, Calif. Home Ownership Baltimore, Md. 1977 81,000 Bridgeport N Promotion Program Philadelphia Owner -Built Oakland, Calif. 1979-80 750599 -- Housing Program Insurance Industry Chicago, I11. 1978-79 Cleveland Full Partnership Bridgeport Baltimore 26(h) Baltimore, Md. 1979-80 50,000 Jamaica Program Anti -Displacement. Baltimore, Md. 1979-81 103,300 a Program a. Elements have been widely incorporated in NHS programs. This chapter looks at a sample of NPPs generated by these NHSs to assess the extent to which NHSs can identify a problem (or a gap in tools), develop an idea for dealing with it, turn the idea into a program or tool, generate resources to support it, and test its adequacy. As such, this chapter assesses NHS as a generator of and a testing site for reinvestment ideas. The question is, can Neigh- borhood Reinvestment use an NHS neighborhood to test, ddcu= ment., and replicate innovation strategies? Moreover, does the work in the field encourage NHS staff and partners to generate and nurture ideas? Although this study does not systematically assess the impact of these projects, it i does describe them and put them in the context of neighbor- hood revitalization issues -2 NPP SELECTION AND MONITORING PROCESS Because NPPs are not separate programs but elements within existing programs, they have no development process per se. What exists is a procedure in which promising ideas are selected, monitored, documented, and replicated. When this path is successfully followed, the program element is made available to operating NHS programs and the general public. NPP selects about ten projects annually for monitoring and evaluation. A fraction of these are determined to be generally applicable and promising. NPP Selection NPP is not a general funding program. Neighborhood Rein- vestment grants cover only those program parts that are of specific interest to Neighborhood Reinvestment for evalua- tion and other requirements. NPPs must meet the following criteria: (1) address a sub- stantial neighborhood need; (2) involve partnerships includ- ing financial institutions, residents, and local govern- ments, as appropriate; (3) provide meaningful information for future replication in other neighborhoods; and (4) be sponsored by organizations that demonstrate implementation capacity. Table 11-2 lists the programmatic areas in which the NPPs are included. This list is reviewed each year, and specific programmatic areas are given priority. Monitoring and Evaluation After projects are selected, they are monitored and eval- uated to determine if they achieved specific goals and if they can be transferred in whole or in part to other neigh- borhoods. To do this, NPP requires each project to develop 157 46 .7-- TABLE 11-2 Neighborhood Preservation Projects Programmatic Areas, 1979-80 1. Mechanisms that address the displacement of current residents in neighborhoods experiencing rapidly in- creasing housing costs. 2. Neighborhood -controlled rental resources involving re- habilitation, management, and ongoing maintenance of properties to serve low- and moderate -income renters. 3. Property management services (nonprofit or subsidized) that stabilize apartment buildings of five to fifty units by bringing sophisticated management, financial analysis, and maintenance services to residents and owners. 4. Property management training programs for resident owners of two- to six -unit properties. 5. Strategies for the revitalization of neighborhood com- mercial areas, particularly relating to the needs of surrounding residential communities. 6. Strategies to redesign and convert economically ob- solete commercial or other buildings to uses that will contribute to overall neighborhood revitalization. 7. Strategies to address residents' concerns about per- sonal safety and property security in neighborhoods or large apartment buildings. 8. Programs integrating energy conservation techniques into neighborhood housing rehabilitation programs. 9. Strategies to deal with vacant lots and blighting parcels of land in a neighborhood setting, including creative approaches to land banking. 10. Cooperative or condominium conversion mechanisms ben- efiting the present low- or moderate -income residents of neighborhoods. 11. Strategies to improve local schools, using the partner- ship concept in a neighborhood setting. 158 114.2- TABLE 11 -2 --Continued 12. Other program areas that can be shown to be part of a comprehensive revitalization strategy on a neigh- borhood scale. a work plan and to collect certain data on program perform- ance. This work plan is the framework for observing and monitoring the project. During the contract period, NPP staff receive periodic reports on the following: • Structure --how the project is organized to do busi- ness; • Operations --what activities are undertaken to reach the goal and the relationship of specific programs to other local efforts; and • Outputs --what ,has been accomplished, such as units rehabilitated, houses sold, tenants converted to owners, and increases in merchant sales. Certain determinations are also made about context, costs, organizational requirements, and service delivery.3 NPP gives technical assistance to projects that need help in meeting objectives. This assistance and the reporting process provide answers to the following questions: • Does the program work? The project must clearly show that it effectively meets a neighborhood need and does so in a way that draws on the original Partnership or incorporates new partners. • Can the urogram be transferred? Neighborhood Re- investment must determine if the program's essen- tial elements are broadly applicable in NHS neigh- borhoods. That is, it must be agreed that a suc- cessful project is not so unique that it works in only a limited number or type of settings. To make this judgment, staffs of other NHS programs help analyze new program tools for Neighborhood Rein- vestment. 159 -el6oz Model Development and Replication The final step is to collect all information into a format that fully describes the model and becomes the basis for pilot replication. This information includes the following: • A history of the program's development; • A description of the program's essential elements and time requirements for implementation; • A description of the partnership and the resource commitment level; • A description of the organizational form and staff- ing patterns; and • A description of the target neighborhood and pro- gram impact. This report becomes the blueprint and instructional guide j for testing a new tool in other neighborhoods. During pilot replication, a developmental process is crafted to facili- tate replication in other cities. (In developing this guide, technical assistance and support are provided to NHS programs that apply for it.) Of the sixteen NPPs that have been com- pleted, six are undergoing trial replication. NPP PROJECT DESCRIPTIONS Described below are the seven projects funded by NPP grants that originated in the NHS neighborhoods in the study sample. Case 1: Homeownership Promotion Neighborhood Housing Services of Baltimore, Inc., designed the Homeownership Development and Marketing Program to deal with the void caused by the absence of real estate activity in southeast Baltimore and to deal with absentee landlords who were unwilling or unable to rehabilitate properties. Many of these landlords were willing to sell properties for which income was low and code violations were extensive. Tenants wanted to become homeowners and could afford the modest housing costs with only a small subsidy. Key elements of the program are to convert investor-owned properties to owner -occupied homes and to expand opportuni- ties for homeownership to tenants in the NHS neighborhood. 160 L/ 6 e2 This program is a major new development for two reasons: It provides a systematic way of getting absentee owners who would not improve their properties to "homeownership" stan- dards to sell, and it offers a chance for tenants to buy housing in their neighborhoods. Other benefits include a strengthening of the real estate market as sales increase and rehabilitation of formerly non -owner -occupied housing takes place. Homeownership promotion programs have also undergone trial replication in the impact study neighborhoods of Bridge- port, Conn., and Philadelphia, as well as in NHSs in Pitts- burgh, Pa.; Charleston, S.C.; Rochester, N.Y.; Reading, Pa.; and Denver, Colo. Case 2: Home Maintenance Training The Queens Home Maintenance Training Program, a joint effort of York College, Queens Urban League, the Jamaica, N.Y. NHS, the Chase Manhattan Bank, Citibank, and Neighborhood Rein- vestment, was designed to teach local residents how to use household tools and to perform minor repair jobs. The pro- gram was created to provide low- and middle-income home- owners with knowledge of and competency in home maintenance repairs. The program encourages participants to develop the initiative and positive attitudes necessary to keep their homes in good condition, either by doing their own repair work or by contracting for services that they can supervise. The home maintenance program features a tool library and training curriculum that teaches participants about the uses and limitations of specific tools, the origin of household deterioration, construction techniques, construc- tion materials, primary heating and plumbing systems and their repair, and methods of dealing with tradespeople. Participants are expected to acquire skills in handling 1 basic construction and repair tools and to learn how to determine the extent of needed repairs and how to know whether to make the repairs themselves or to seek a con- tractor. The program has been fully documented for pilot replication. Although it has not yet been formally trans- ferred to other cities, several NHSs have independently i established tool lending libraries and classroom training i or have incorporated maintenance (and weatherization) ac- tivities in their programs. This program is viewed as significant because it offers mature NHSs a way to switch to maintenance programs. In addition, the program helps homeowners maintain their rehabilitated properties. �z 161 Case 3: The California NHS Foundation The California NHS Foundation was developed to secure the participation of statewide financial institutions and to ensure the financial support of NHS programs in California. The foundation was created in response to a growing con- cern by California lenders about the number of programs they would be askedto fund." It was also viewed as a mechanism to gain the support of top management in Califor- nia''s statewide -based lending environment. With funding from participating financial institutions, the foundation has provided a $45,000 contribution annually, which was derived as 75 percent of the then $60,000 per year administrative costs of each program in California. Eighteen lending institutions have made financial commit- ments to the foundation; contributions and pledges cur- rently total $970,000 annually, to be distributed among the six NHS programs in California. A similar foundation has been developed for programs in New Jersey. Statewide funding organizations could be important for NHSs in small cities that do not have a large enough base of local priv- ate support. Case 4: Owner -Built Housing The Oakland, Calif., NHS has designed a program model that can address two particular neighborhood needs: development on vacant, blighting lots; and a way to meet the desire of moderate -income residents for quality housing with modest cash outlay. The Owner -Built Housing program enables mod- erate -income families to build their own homes on vacant lots, using "sweat equity" in lieu of cash down payments, thus reducing the indebtedness that would accrue if houses were bought on the open market. NHS purchased fourteen vacant lots at a low cost from the city. In two groups of seven each, new homeowners are working together to build the houses. Conventional financ- ing was made available from local financial institutions. Because the program is still in an early developmental stage, no analysis of its benefits as a program tool is yet avail- able. The program offers promise, however, of supplying Neighborhood Reinvestment with an innovative model for providing low-cost new housing to NHS residents in urban areas. It can simultaneously provide for the reuse of vacant, blighting parcels of land, strengthen partnerships in the community, and teach residents construction and maintenance skills. The program is testing. the hypothesis that the program can be viable in urban settings, as well 162 �G� as in small and rural communities where self-help tradi- tionally has been more customary. Case 5: Anti -Displacement Program Baltimore's Anti -Displacement Program has two parts: the Home Maintenance Program and Neighborhood Rental Services. The Home Maintenance Program is aimed at preventing decay and providing emergency repairs; thus, it will have a posi- tive future impact on the neighborhood through preventive maintenance of structures. For a nominal fee, the program offers routine maintenance and emergency repairs on homes owned and occupied by elderly, single parent, or physically handicapped heads of households. The program has an out- reach component to attract clients. The program also deals with serious health and safety problems that might force such persons out of their housing and informs them of other services and programs. Neighborhood Rental Services (NRS) program is a community - run, nonprofit organization that acquires and manages ren- tal properties. NRS's strategy is to obtain blighted buildings and then to upgrade them to code requirements utilizing Section 312 loans and Section 8 rental subsidies. This strategy attempts to prevent low-income tenants from being displaced from the neighborhood by offering alterna- tive rental housing to that available from private land- lords. It is also a model for future housing management. Case 6: Baltimore's 26(h) Program This program bears the name of the city ordinance that gives the housing commisioner authority to acquire and rehabilitate buildings that have a severe blighting in- fluence on the neighborhood. The commissioner is aided in identifying the properties by the vacant housing advisory committee, which is composed of city housing officials and NHS members. According to the city ordinance, after a property is ac- quired, the commissioner has several choices: immediate resale, homesteading, rehabilitation and sale, rehabilita- tion and rent, or demolition. In the present use of 26(h), the option of rehabilitation and sale is pursued most fre- quently. After rehabilitation, properties are sold to an owner -occupant at the fair market value. (The difference between the cost of acquisition and rehabilitation and the fair market value is absorbed by the city from Community Development Block Grant funds.) Emphasis is put on owner - occupancy in the hope of increasing neighborhood stability. The program allows NHS to have greater control over the 163 �� neighborhood properties without having to do all the work itself. Elements of this city program and those of a similar pri- vately funded program (Urban Edge in Boston) have been combined by Neighborhood Reinvestment to create a program called Rehabilitation and Sale. The Rehabilitation and Sale program is now in trial replication in the Jamaica, N.Y., NHS. Case 7: Insurance Full Partnership One problem faced by many NHS residents is their inability to obtain conventional homeowners' insurance coverage. In- surance companies often consider inner-city residential neighborhoods to be high risks and thus refuse to make standard coverage available. Instead, residents must rely on the Fair Access to Insurance Requirements (FAIR) plan for coverage. Under the FAIR plan, all insurance companies in a state contribute to a pool from which high-risk poli- cies are written. These policies tend to be more expen- sive and provide less coverage than do conventional insur- ance arrangements. Because the Insurance Full Partnership is a major program initiative and is further along in development and repli- cation than some other NPPs, a fuller discussion of its emergence and development follows. This lack of confidence in NHS neighborhoods, as implied by the insurance industry's unwillingness to write stand- ard policies, is felt to have had a strong detrimental effect on NHS efforts in some cities. In response to this problem, Neighborhood Reinvestment contacted insur- ance industry leaders and told them about insurance needs in NHS neighborhoods and the overall efforts of the NHS partnerships nationally. The industry responded positive- ly, agreeing to test the concept of coordinated reinvest- ment. In Chicago, after preliminary meetings with insurance com- pany executives, a concentrated effort was made there to directly involve the industry in the NHS program. In October 1978, an insurance -NHS workshop was held at which city officials, lenders, residents, independent agents, and twenty of the state's largest property and casualty writers were represented. The workshop provided an oppor- tunity for industry officials to examine and understand the NHS program and neighborhood needs. Out of this work- shop arose a group commitment to work together --to include the insurance industry as a full partner in the Chicago 164 -V6 �?_ NHS. The form of the partnership was to include a program to assure resident access and service by the voluntary (standard) insurance market, the availability of products responsive to the needs of NHS residents, and industry participation in the financial and managerial support of the NHS. After five months of intensive committee work to develop specific recommendations, a second workshop was held in February 1979. Participants from the original workshop gathered to review, discuss, and adopt the committee rec- ommendations. A significant recommendation was the cre- ation of a "repair cost" policy designed to respond to the difficult situation created for the insurer and the insured when a substantial discrepancy exists between the market and replacement values of a particular property. In most cases, older urban properties have far greater replacement than market values. Companies have traditionally required an individual to pur- chase insurance up to 80 percent of the replacement value of a home. However, because of the fear of "arson for profit," companies would not write a homeowner's policy based on 80 percent of replacement value if the market value of the house is substantially less. The repair cost policy is designed for this situation: Rather than requir- ing the homeowner to insure to the replacement value,. it allows the homeowner to insure to the market value of the home. If a loss occurs, the home will be repaired using today's materials rather than the type of materials orig- inally found in the home (e.g., plywood covered with car- pet rather than hardwood floors). Another significant workshop recommendation was that each company identify two or three agents to service the NHS neighborhoods as well as name a liaison from the company's local personal lines department to work with NHS staff on any difficulties concerning the placement of insurance in the neighborhoods. Additional recommendations asked for the following: • An insurance representative on each local NHS board and key operational committee; Representatives to the central board and other significant committees as needed; An insurance outreach, counseling, and referral service involving counselor training, client re- ferral, and marketing efforts; and 165 • A monetary commitment to the NHS budget, deter- mined by the volume of homeowner premiums each company writes in Illinois, and increased con- tributions by those companies domiciled in the state. These recommendations were adopted at the second workshop and compose the main thrust of the Insurance Full Partner- ship in Chicago. With the Chicago partnership in operation, Neighborhood Re- investment began to replicate the plan in other cities.. The developmental process began in 1979 in Milwaukee, Wis., Minneapolis and St. Paul, Minn., several cities in Connect- icut, and in 1980 in Cleveland and Kansas City. The de- velopmental process takes about nine months --four months leading to the first workshop and five more months of com- mittee work on the recommendations, which culminate in the full partnership. The process includes the following: 1. Site selection process --The first step is to as- sess the industry's potential for involvement; the industry must recognize its own self-interest and take positive steps to address the issue of redlining. And the number of companies serving the urban area must be addressed; the NHS staff presently estimates that twelve insurance com- panies are sufficient to reassure companies that risks to any one company are minimized. The second step is to assess the residents' potential for involvement; homeowners, too, must recognize and be concerned about the availability of volun- tary insurance coverage. 2. Introductory are potential insurance participants are introduced to the NHS concept, the problems caused by insurance redlining, and NHS involvement as an affirmative urban strategy for the insurance industry. 3. Workshop I --At Workshop I, all potential partners are brought together to discuss the issues. After- wards, there is usually a group decision to move toward a full partnership. Participants then break into working committees to explore suitable solu- tions. 4. Developmental committee work. I is 5. Workfullshop partnersnip. Atlthis tstep workshop, committees IrI6 z 166 present their recommendations for the partner- ship --its structure, size, underwriting mechanism, and finances. The full partnership is then ar- ranged. CONCLUSIONS This chapter suggests that NHS programs are not static organizations narrowly focused on their original mandate to increase lending and owner rehabilitation. As programs have gone about this task, they recognized that other prob- lems affected the chances for revitalization. Slowly, NHS (and many non -NHS neighborhoods) has experimented with reinvestment strategies that expand the effectiveness of the model and the range of neighborhoods it can serve. Thus, NHS may be viewed as a generator and incubator of innovative approaches to reinvestment as well as a deliv- ery mechanism for services and a conduit for the produc- tive energies of residents, financial institutions, and city officials. 167 Notes 1. Neighborhood Preservation Projects are administered in the Neighborhood Preservation Projects Division of Neighborhood Reinvestment. Projects that successfully complete this process and go on for development and replication are handled through the Neighborhood Pres- ervation Development Department in the Program Develop- ment Division of Neighborhood Reinvestment. 2. The Home Ownership Promotion Program is evaluated in part IV. 3. Of particular interest here are the costs of adminis- tering the program, the staff and skills required of them, and the specific cohditions under which success might be expected. Only a fraction of NPPs are repli- cated because even though some programs may be effec- tive in a particular neighborhood, upon analysis their applicability and transferability to a wide range of neighborhoods are limited. 4. In California, many financial institutions are branches of statewide institutions. To get over the hurdle of dealing with branch banks, and to keep financial exec- utives from being overwhelmed with requests for NHS support, the California NHS Foundation was developed. 168 �11�,`2_ I CHAPTER 12 SUMMARY OF NHS IMPACTS AND LIMITATIONS This chapter summarizes the various impacts of Neighborhood Housing Services (NHS) programs around the country. It also reviews and summarizes some of the concerns and criti- cisms raised by partners in interviews conducted during the study. Finally, the chapter looks at the experience of the NHS program and what this experience has required in the way of support, training, and technical assistance from Neighborhood Reinvestment. So far, this report has concentrated on the activities of the partners and the impact of the program on the neighborhood; it has not examined how Neighborhood Reinvestment activities relate to these achievements. ACHIEVEMENTS OF THE NHS, PROGRAM The previous chapters detailed the activities of the NHS program from the points of view of the various actors. This section reports some qualitative observations the partners have made about program impacts. The conclusions expressed here represent a consensus among the study re- spondents, and include the following: • The NHS program operates using a cooperative, not a confrontational, approach. This was viewed as especially important by city officials and offi- cers of financial institutions who had previously had bad experiences with neighborhood groups. This is not to suggest, however, that conflicts did not occur among the partners on the usual issues. • The NHS program achieves reasonably quick (within five years) rehabilitation. Its record of physi- cal improvement contrasts with other efforts such as long-term development, planning, or some pro- cess or political activity that less frequently results in physical improvements or benefits to particular clients. While the rehabilitation is in only a few cases extensive, the physical results are in most cases significant and visible. • NHS is a rehabilitation delivery model for the city. In many older programs, the NHS program 169 /7.17_ preceded any city -initiated rehabilitation activ- ity. As noted in chapter 8, many city programs now are patterned on the NHS experience. The NHS program has brought financial institutions back into active participation in urban neighbor- hoods --at least in NITS neighborhoods and in other selected reinvestment neighborhoods. Some institu- tions, as of 1976, were under pressure from regula- tory agencies to be more affirmative in urban lend- ing. Yet many had worked outside the inner-city for so long that no easy conduit or outreach mecha- nism was available to help them learn about the lending needs in urban neighborhoods. The institu- tions and NHS directors noted that NHS served this purpose. They also found that NHS participation became a convenient way to have "prescreened" loans referred to their institutions. NHS elected boards are actively involved in ad- ministering the programs and do not represent ef- forts by outside professionals or persons whose interests are largely outside the neighborhood. • NHS programs use the "carrot -and -stick" approach to encourage reinvestment. Also, NHS's more sensi- tive and flexible approach to code enforcement is seen as an improvement over coercive code enforce- ment activity. Although some common elements of the NHS model are applied nationwide, NHS is flexible enough in its early developmental stages to incorporate the uni- que characteristics and needs of a specific neigh- borhood. However, there is enough commonality to allow programs to share information and techniques and to benefit from a national support staff. The NHS program is flexible. That is, its activ- ities do not derive from strict guidelines imposed from afar, and Neighborhood Reinvestment's develop- mental process is required only to the point of incorporation. In response to community needs, many innovations have been added to the model. 17Z4 Z 170 r In conclusion, it is fair to say that there is widespread satisfaction with the NHS program. Some respondents even refer to NHS as a "movement" or see its participants as part of the "NHS family." CRITICISMS OF THE NHS MODEL Although most comments from respondents were positive, some were negative. These related to criticisms of program implementation; others related to aspects of the model that were viewed as inadequate. Still other comments reflected frustration with current problems in the commu- nity and were not fundamentally critical of the NHS model. Typical comments from these various sources are reported below because they reflect important conclusions about the NHS experience. • Several financial institution executives were troubled by what they perceived to be an open- ended commitment to a neighborhood after they became involved. In only a few (Dallas, and to a lesser extent, Chicago and Cleveland) of the twelve neighborhoods in the study was a conscious decision made to phase down operations in a neigh- borhood and move on. Yet financial institutions in other cities felt that they had initially made a three -to five-year commitment and that once that time had passed, they should move on to another neighborhood. This issue has yet to be clarified. • Executive directors reported problems in keeping residents actively involved in the program. At- tempts to involve residents in day-to-day activi- ties of community outreach, lending assistance, and other activities often produced minimal re- sults. In that regard, the directors viewed the resident role in the partnership fundamentally as a reflection of the activity of a limited number of people. Although NHS is not a mass membership organization and large numbers are not expected to participate, executive directors were concerned about the number of people who actually do partici- pate. • In several programs, there was tension over the focus of the program. This issue usually emerges after a program is about three years old, when the core activities are in place, and when staff or board members come up with additional tools or program elements that they want to direct toward a particularly troublesome neighborhood problem. Few of the programs had a significant planning element, and, indeed, the program might be viewed as somewhat opposed to the discipline of planning -1 Observers believed a plan would help to identify when particular activities should be pursued. The lack of such plann g and the in their nthe early pyearsl, created led many programs, to take initiatives that then deprived their core services of needed resources.2 There was a consensus on the part of directors and others that the job of NHS director requires a "Jack of all trades" and that many programs are unable, on their own, to attract or retain such individuals. The common model of a three-person staff was viewed as too small. In fact, several study neighborhoods had much larger staffs. (In at half the neighborhoods, the staffum ered or least six when persons contributed by paid with contract funds were included.) However, some financial institutions that contribute to the operating fund still feel that a three-person staff core to unabletoprovide ices increase budget. To get extra help, the program must depend on outside contracts and other sources. Residents expressed some rear that substantial contracting with city agencies and tie-ins with city grant programs give these activities the potential to A fewcrease the executivecidirectorsrol over shared anNHS concern. 0 Some programs are experiencing fund-raising dif- ficulties or expect to in the near future. Budget needs and residents' demands on the expanding, but private contributions from program financial institutions are not increasing accordingly. Di- rectors noted that other neighborhood initiatives are emerging, and financial organizations are be- ing besieged for contributions from several groups. Some contributorssorave partners andbhavee had mixedisucl cess. 0 Several NHS neighborhoods had problems with the consistent use of a code enforcement program. In some ca substantiales, the dimpact; in others, nt program has had a very others, the program l7Z6 � 172 began before appropriate outreach or marketing was done and, as a result, code enforcement has had a limited or even a negative impact. • Many executive directors and residents reported that the program is more responsive to homeowners than to renters. This result, of course, is con- sistent with the original conception of the pro- gram --as one that helps homeowners expand reinvest- ment in their neighborhoods. The concern for rent- ers and their criticism of the program reflect the recent tightening of the rental market and substantial improvement activities in other neigh- borhoods, both of which reduce the supply of af- fordable rental housing, if not rental housing generally. In addition, in several NHS programs where homeownership is promoted, many of the ren- ter -occupied units are viewed as resources for sale to home buyers. • Some residents in multi -program cities complained that the central board was dominated by financial institutions. It is true that in most cases where there is a central board, the chairperson or president of that board comes from a financial organization. Although this stems from the concept that the primary functions of the central board are fund raising and resource allocation, many residents felt they had less influence in these important issues.3 Several residents indicated that their fellow re- sidents paid insufficient attention to the politi- cal meaning of reinvestment activity --not just in their neighborhood, but in adjacent areas. These residents felt that the NHS program should be more political in opposing or influencing certain rein- vestment or development activity in their neigh- borhood or in other neighborhoods; in trying to control development by outside developers; and in more directly shaping activities relating to com- mercial development, real estate taxation, Commu- nity Development Block Grants, allocation, and other issues that affect the neighborhood but that are clearly outside the direct purview of the NHS program. This list of criticisms reflects frustrations about the way programs are administered and frustrations of one actor about the behavior of others. Space limitations do not al- low a detailed account of the specific ways that each of these controversies or criticism have been addressed. 173 4'��.2_ However, responding to these concerns and their consequen- ces are a major part of the activity of the support staff from Neighborhood Reinvestment. NEIGHBORHOOD REI14VESTMENT SUPPORT ACTIVITIES To this point, the report has looked at the program in terms of the activities of its partners; this section ex- th amines the ortiand technicaliservicesactvities of dto to Reinvestment al programsat provide supp In the past, neighborhood programs, including those spon- sored by federal agencies, were on their own after they were established. Many survived, but others experienced crippling problems that eventually undermined their effec- tiveness or caused them to cease operations. Assistance and support in implementation were missing. Technical as- sistance was limited to periodic workshops, newsletters, and short-term group assistance or direct assistance, us- ually concerning a regulatory or administrative issue. No assistance was provided in forming the organization or in sponsoring intensive training for unique tasks its leaders had to perform. As a result, many programs have been cri- ticized for shortcomings in their implementation and also for their inability to adapt and survive the almost inevit- able crises when in fact the program design was on target. Neighborhood Reinvestment, in contrast, has pro ided a more extensive range of technical and support no doubt, accounts in part for the fact that none of its pro- grams has been disestablished. In fact, two (Oakland, Calif., and Racine, Wis.) of the twelve programs in the study sample experienced critical problems that ordinarily might have caused them to cease operations. In both cases, the programs survived. Oakland's program was halted tem- porarily and then came back to beone of Neighborhood the best-rReinve arded NHS programs in the country. stment worked not only with the programs to keep them operational and to provide core services but also conducted board workshops with the partners to help sustain and reshape their commitments to the initial goals of the program. In Racine, the period of difficulty occurred too recently to allow an evaluation, but the program has survived, with the partnership intact. 174 History and Organization Support as a formal function at Neighborhood Reinvestment started in 1975• The NHS programs and the staff of the Urban Reinvestment Task Force recognized that each local program faced similar problems in dealing with the program tasks of increasing neighborhood rehabilitation and urban lending. They also realized that although there were casual opportunities to share experiences, there was no organized vehicle for gathering and sharing information or for taking advantage of such knowledge by transmitting it from one program to another. The support activities initially involved developing hand- books and training programs for new executive directors. The Neighborhood Housing Services Director Training Pro- gram was contracted to the NHS program in Chicago. There was also some assistance in developing accounting proce- dures and loan underwriting criteria. An annual conference provided opportunities for formal information exchanges. In 1976, the activities became more formalized with the ap- pointment of two staff members to serve full time in the support activity. The staff expanded slightly and continu- ed to provide this service through 1978. By this time, the number of NHSs had increased, Neighborhood Reinvestment f resources were shifted significantly, and support and training increased staff size again. An effort was also made to identify the transition needs as programs moved from the developmental stage into operation. In 1978, three postdevelopment officers were appointed to help boards and committees get programs started. After the six - to nine-month developmental period concluded with post - development officers aiding the transition to operational status, the program was turned over to support staff. Ad- ditionally, materials were developed explaining how to set up offices and develop loan and rehabilitation programs, administrative tracking systems, and other activities. By 1980, the workload, in terms of the number of operation- al programs, had doubled more than twice 'since 1970. Al- though development was proceeding (more programs were de- veloped in 1979 than existed in 1976), an increasing number of older programs needed more substantial support than that provided by the five support officers, three postde- velopment officers, and a small training staff (plus con- sultants). Thus, in 1980 support and training were re- organized into four departments within the Support and Training Division and given a regional structure. The staffing and reorganization reflects a significant increase in number of personnel as well as new regional structure, 71Z�1�2_ 175 which provides close coordination between the development and support staffs. The Support Services department provides the core support activities and consists of twelve support officers plus supervisory staff in district offices. The second depart- ment, Resources and Monitoring, arranges conferences and workshops, assists programs in identifying sources of fi- nancial assistance and grants, and monitors program opera- tions. The third department is the Training Center in Chicago, which provides training for executive directors and rehabilitation specialists. The fourth department, Technical Services, provides on-site technical services for a variety of activities, ranging from rehabilitation specifications writing to fund raising to administrative systems. Technical services are provided either by Neigh- borhood Reinvestment staff or by a consultant (who is usually an experienced NHS executive director). Evaluation of Support Activities Part of this research included a survey of all field sup- port staff and senior support staff.5 They were asked to rank all programs operational in 1979 on a scale of l to 4 (1 indicates intensive support over an extended period -- six weeks or more where program survival was in jeopardy; 2, a level of intensive support over a shorter time or fre- quent episodes of intensive support but where program sur- vival was not in jeopardy; 3, a normal level of support with extra support offered in connection with a routine change in executive directors, fund-raising campaigns, new program initiatives, or other features that did not fundamentally threaten program survival but added to its effectiveness; and 4, a program level that involved only routine communi- cation, program assistance, and information exchange). Ta- ble 12-1 shows the level of support by year of incorpora- tion, and table 12-2 shows level of support by year of in- corporation and city size. There was a modest difference in the level of support by city size. That effect, however, was negated when size and year of incorporation were looked at together. Gen- erally speaking, most programs clustered around the weight- ed mean level of support, 2.83. The exceptions were several programs developed in 1976 and 1977 (table 12-2). 176 TABLE 12-1 t 1979 Level of Support by Year of Incorporation (n = 96) i P f Number of Average Amount Year Programs of Support 1972 5 3.20 1 4.00 1973 3 3.66 1974 3.35 1975 17 1.75 1976 12 14 2.57 j 1977 28 2.75 1979 78 16 3.13 t Weighted mean 2'83 z { Source: Neighborhood Reinvestment support staff. C Note: Total adds up to number of neighborhoods through 1979• Five Union County, N.J., neighborhoods counted as one. This table reflects support for NHS programs only and does not include support for other programs of Neigh- borhood Reinvestment. + a. Ranked on a scale of 1 (intensive support) to 4 (rou- tine support only); see text for complete explanation. The mean is weighted to reflect the widely different number of fprograms developed in each year. t 177 �*112-- TABLE 12-2 Level of 1979 Supporta by Program Incorporation Date and City Size (n = 94) Pn r 1972 3.67 (3)b -- (0) -- (0) 1973 4.00 (1) -- (0) -- (0) 1974 3.67 (3) -- (0) -- (0) 1975 3.31 (16) 4.00 (1) -- (0) 1976 1.38 (8) 2.00 (2) 2.50 (2) 1977 3.33 (6) 2.33 (3) 1.80 (5) 1978 2.92 (12) 2.67 (6) 2.78 (9) 1979 3.56 (9) 3.00 (3) 2.60 (5) Source: Neighborhood Reinvestment support staff. Note: Union County, N.J., programs are not included. a. Ranked on a scale of 1 (intensive support) to 4 (rou— tine support only); see text for complete explanation. b. Numbers in parentheses indicate number of programs. �/ 4 ;?-- 178 i Difficulties in providing support were faced in large cities as well as small and medium-size ones. In the latter case, it was the first extensive experience Neighborhood Reinvest- ment had in developing programs outside of large cities. In the former case a mixture of problems, ranging from funding, to staff turnover, to programs taking on tasks for which they had limited resources, complicated support services. Table 12-3 presents actual expenditures, the number of pro- grams supported, and the average support dollar per program for 1978 through 1981. The table shows that a substantial drop in the level of support occurred at the same time as the number of programs was expanding. The level of sup- port did not reach a substantial level until 1980, when Neighborhood Reinvestment allocated a more than 40 percent increase in support dollars. i TABLE 12-3 S j Budget and Program Level, Support and Training Division, 1978-81 Average Number of Dollar $ Programs Cost Per Year Expended Supported Program 1978 $1,297,000 49 $26,469 1979 1,846,000 78 23,666 1980 3,468,000 95 36,505 1981 3,563,000 125 28,504 i Source: Neighborhood Reinvestment budget summaries, 1978-81. a. Figures in current dollars. 1981 is a budget figure; the others represent actual expenditures. Includes program support and training, conferences, program reviews, and secondary market operations. Cities were studied in terms of the level of support re- quired during a staff change (table 12-4). These programs require a substantially higher level of support, 2.15• They also made a heavy demand on the training department, a consideration not analyzed in this report. 'i�1, .7-- 179 TABLE 12-4 NHS Programs with Selected Support Needs, 1979 Number of Average Program Programs Su ort New programs (incorporated dur- ing 1979 excluding Buffalo programs) 12 3.08 Programs with staff turnover during 1979 27 2.15 Programs with developing expan- sion neighborhoods not included above 7 2.71 Programs without staff turnover in 1979 41 2.66 Source: Neighborhood Reinvestment support staff and files, 1979. As indicated earlier, in at least half of the programs in the sample, a change in executive director presented some serious difficulties. In many cases, a change also re- flected fundamental changes in either the needs or the resources available to the program. Given a staff of only three for providing core services, the trauma of changing executive directors is often the source of demand for increased support service. It is a level of support that is not only intensive but may be long term (two to three months), especially for programs in small- or medium- size cities. In neighborhoods undergoing expansion, the level of support is not significantly higher (2.71), but Neighborhood Rein- vestment staff reported that in addition to the normal level of support, they also handle issues associated with recruiting additional financial resources and partners, sorting out governance issues, and others. T� ;2 - :E Given the survey data (table 12-1) and interviews with Neighborhood Reinvestment staff, there appears to be a five-year cycle to the level of support required by a typical program. During the first year or two, little in the way of extra support is required, especially if the work of the development staff has been carried out com- pletely and successfully, and if the program has adequate funding and staff. In years two or three, however, the demand for support expands and, in many cases, expands considerably because of a staff change, a change in focus, or new problems that may emerge. In recent years, concerns about tenants, vacant properties, and other problem build- ings have made additional program demands on the staff, especially for technical services. After three years (if the problem was solved), the need for support services seems to drop somewhat. When services are required for mature and stable programs, they tend to be for serious problems relating to fund raising, change in program focus, or staff turnover. The rationale for this particular survey was that support responds to and deals with problems that threaten program success. Several Neighborhood Reinvestment staff members pointed out, however, that problem orientation is not al- ways the case, and that support is often directed as much to helping programs as to protecting them. Indeed, the 1980 reorganization reflects this conclusion. Two points can be made in this regard: First, the support and train- ing department receives substantial additional demands as programs become more complicated in their program mix. Older programs, for example, although they might not ap- pear to need extra support based on an analysis of prob- lems they experience, require more support as they get into more specialized programs. They typically do not have the staff to do start-up or even developmental work; Neighborhood Reinvestment support and technical officers provide this service. Indeed, the more complicated a pro- gram becomes, the more support or technical assistance it may require. In the early years, the Boston and Washing- ton, D.C., programs both tried to deal with the serious problem of vacant buildings in their neighborhoods. The extensive financial and staff burdens required and the technical know-how associated with rehabilitation of build- ings by NHS (as opposed to helping an owner in loan under- writing) required Neighborhood Reinvestment to make sub- stantial effort in those programs to protect them from failure. Since then, the Neighborhood Reinvestment staff has tried to anticipate potential problems and to lead local staff toward tackling problems in a more systematic and strategic way. Although the statistics do not support the notion that small cities require more support, they do in fact hav'e 181 problems that are more costly in time (and therefore dol- lars) to solve. In small communities, fewer resources, fewer degrees of freedom for error or for alternative ave- nues for development, fewer choices among neighborhoods, fewer lenders, and the critical importance of city sup- port all mean that support must be carried out more care- fully. Support goes hand in hand with promoting, docu- menting, and replicating innovations in neighborhood pre- servation. Support, as provided by Neighborhood Rein- vestment, does not suggest that every federal initiative have an extensive support system, but support is an in- tegral part of Neighborhood Reinvestment's mandate to pur- sue an educational process that expands neighborhood rein- vestment. NEIGHBORHOOD HOUSING SERVICES OF AMERICA, INC. In 1974, the Urban Reinvestment Task Force recognized that after lending in NHS neighborhoods began, the revolving loan fund would soon become depleted because money would be lent out faster than it would be repaid. To prevent this, Neighborhood Housing Services of America, Inc. (NHSA) established and managed for Neighborhood Reinvestment a loan purchase pool that provided liquidity to the local programs without interfering in their normal operating procedures. This model was effective through 1978. Because loans were made to persons not thought credit- worthy and because the NHS secondary loan pool supported by grants from Neighborhood Reinvestment and others was not adequate to meet anticipated demands, efforts were undertaken to find private underwriting for this pool and to do so in a way that interfered minimally with the local nature and autonomy of the NHS program. In late 1979, the Equitable Life Assurance Society of the United States agreed to purchase from NHSA $1 million in notes, backed by a pool of NHS revolving loans that NHSA had assembled from local programs. An indirect subsidy was involved, because there was a difference between the 5 1/2 percent average return on revolving loans and the 8 1/2 percent that Equitable expected as a return on its invested dollars. The expansion of this loan purchase opportunity through Equitable has made it possible for loan funds to be re- plenished across the country. By the end of 1980, NHSA had purchased loan packages totaling $1.39 million from twenty-one NHS programs. Although these twenty-one pro- grams represented less than one-fourth of the programs in operation during 1980, they did represent more than half of the programs in operation for more than three years, !71(v o2- 182 a period by which the initial funds may have been depleted. This program is important to NHS programs because it allows them to remain flexible in their loan policies.? In addi- tion, the programs in Baltimore and Philadelphia have de- veloped their own secondary market sources through local financial institutions. CONCLUSIONS This chapter summarized observations --both positive and negative --of local partnership members and the role of Neighborhood Reinvestment in support activities. It is impossible to demonstrate statistically how much of the success experienced by the local programs is directly at- tributable to Neighborhood Reinvestment support activities. However, these contributions have been significant, and they have been critical to the success of many of the pro- grams. Because Neighborhood Reinvestment has a mandate to develop and support promising reinvestment initiatives, every effort to assure that good ideas are not lost in implementation is an important contribution well worth its costs. 183 4Goz—. Notes 1. This observation comes mainly from financial institu- tions. Respondents suggested that work plans for three to five-year periods would be appropriate. In 1980, Neighborhood Reinvestment began to encourage NHSs to develop such work plans, and planning was more systema- tically incorporated in executive director training ses- sions. 2. For example, shortly after the NHS program in Boston was established, it took on the rehabilitation of sev- eral severely deteriorated small apartment buildings before it had established a track record in construc- tion management or raised the necessary resources. This program element resulted in a serious strain on both staff and financial resources. The point is that a work plan and a more systematic analysis of resources and constraints would have suggested that the rehabili- tation activity was. not a timely project for the NHS. 3. There are two reasons for the increase in the signifi- cance of central boards. First, the number of cities with multiple programs will obviously grow; and sec- ond, fund raising will take on a more critical role as NHS programs develop and take on new tasks. The central board will then have the increasingly important task of allocating resources not only among programs, but among alternative program elements, and this will therefore give them more control over what individual neighborhood programs can do. The positive side of this is that local programs will be able to devote more time to programs and less time to fund raising. 4. Support, as discussed here, includes several activi- ties, such as program monitoring, technical assistance, training, resource development (i.e., assisting in de- veloping fund-raising strategies and identification of funding resources), secondary market activity, program review, conferences, and workshops. Although most NHS programs take advantage of a number of these different types of support assistance, these activities usually are made available on an as -needed or as -requested basis. 5. See note 3 in chapter 9. 184 6. In addition to a more than 30 percent increase in travel costs, more programs, over a wider territory, had to be covered. 7 Flexibility and security are assured because loans are purchased for the secondary pool with recourse. If a loan becomes delinquent, for example, the origi- nating NHS must buy the loan back or substitute a good loan. The delinquent loan is returned to the local NHS which, if it should go into default, may recover its funds through a lien on the property. The soundness of the secondary pool is not affected. This element was critical to the underwriters because it makes their participation subject to very limited risk, and it was important to the local NHS nnnarn.o CHAPTER 13 REINVESTMENT IN MULTIFAMILY HOUSING So far, this report has concentrated on assessing the im- pact of the NHS program on neighborhoods, on the partners, and on various other actors. Another Neighborhood Rein- vestment role has been to generate approaches to reinvest- ment that, when combined with NHS, expand the number and range of neighborhoods that can be served. This part of the report deals extensively with a major new tool that has been developed and which is undergoing replication and development activity. It will evaluate the context j and experience of the Apartment Improvement Program (AIP). A later section of this report similarly explains the Home Ownership Promotion Program (HOP). The innovativeness of the Apartment Improvement Program is found in the program's flexibility as it adapts to deal with the problems confronting multifamily apartment build- ings in specific neighborhoods. Difficulties 'may' be re- lated to building operations; they may result from par- ticular neighborhood effects that adversely influence the economics of ownership; or they may be related to the tax assessment, service delivery, and/or regulatory practices of the local government. In any case, AIP's success de- pends on its ability to make the building a viable long- term investment, which may require solving a wide variety of. problems that affect the economics of owning, maintain- ing, and investing in multifamily rental properties. THE MULTIFAMILY HOUSING MARKET Many neighborhoods have experienced a declining or stable demand for rental housing, brought about by the net migra- tion of population or a decline in real incomes (people moving into these neighborhoods usually have lower incomes than do those who left). This economic factor has placed a practical ceiling on market rents in many areas. There- fore, on the demand side, the rent -income squeeze experi- enced by many households has resulted in many tenants paying a high percentage of their income toward housing - related expenses and limits the extent to which market rents can be raised to cover increasing operating costs.2 187 4 2_ On the supply side of the market, owners of rental property are experiencing a cost -revenue squeeze, resulting from their inability to pass cost increases on to renters. This effect can be observed nationally --rents have not risen as fast as operating costs. As a result, the financial posi- tions of many owners of multifamily properties have deteri- orated.3 As financial position or net cash flow declines or even becomes negative, owners are less willing or able to re- invest in or maintain their properties, and multifamily units are permitted to deteriorate. Visual decay eventu- ually blights the block in which the structure is located, and the effects of the blight spill over to the rest of the neighborhood. The solution to the multifamily housing problem, however, is more complicated than just the economics of ownership. Neighborhood change, confidence in the neighborhood, the availability of mortgage and home improvement financing, the availability of funds to refinance existing mortgages, tenant -management relationships, and property tax assess- ment procedures and policies all play a part. This chap- ter.examines these issues. Investment and Reinvestment Decisions The return on investment for a property owner is based on the annual net cash flow (cash income less cash expense), the tax shelter derived from the use of the building's de- preciation to offset taxable income, and the appreciation expected at time of sale.4 The liquidity of the investment depends on the owner's ability to refinance the property or to sell it to another investor. As a neighborhood begins to decline, effective demand for rental units decreases or at least increases less rapidly than does demand in other locations. Prospective renters with other housing choices will be willing to live in a less desirable neighborhood only if rents are compara- tively lower. As operating costs rise, the inability to raise rents in a declining market area creates a cash flow problem. If low levels of effective demand or competitive market con- ditions preclude passing cost increases along to tenants in the form of higher rents, the investor's cash return is reduced; thus, the return on investment declines. Not only does the current return lessen, but the expected re- turn at time of sale does also. 1116,:2- The value of income-producing property is frequently based on capitalization of the property's net income; therefore, as costs rise faster than income, the property's return diminishes and its capitalized value is reduced. This assumes no change in the discount rate. In fact, as a neighborhood becomes less stable, a higher return on in- vestment is usually sought to compensate for the increased risk. Thus, the discount rate is raised, effectively re- ducing the current value of income-producing property. As income from the property decreases, the investor must decide the best method to increase the return on the in- vestment. Investors can either sell the property or re- tain it and continue to operate it. As market values de- cline, sale of the property may not be economically justi- fiable or possible. Lack of financing and minimum net cash income may effectively preclude the sale at other than a distress price. The owner is therefore able to increase the return only by (1) retaining the property, (2) increasing cash flow through undermaintenance, and (3) perhaps through illegal means such as nonpayment of real estate taxes. Expectations of declining or stable property values do not Provide an incentive for reinvestment. Assuming that owners have other uses for their funds, reinvestment expenditures must yield a return commensurate with what the investor could earn from other investments. A declining housing market may inhibit an owner's ability to earn a market rate of return on additional expenditures on the property. In addition, if the investment cannot increase the return from the property, it will not raise the market value of the property. (If it increases the return, but at less than a normal market rate, the value of the property may increase but the amount may be less than an alternative potential return.) Given the uncertainty of earning an adequate return on additional investment in the property, an owner may decide to make minimal reinvestment expendi- tures. In deteriorating markets, the return on investment incentive actually operates to discourage investment.5 This behavior may be further supported by the withdrawal of financial institutions from declining market areas. Nor- mally, investors expect to refinance their properties to obtain capital to refurbish them or to return a portion of their equity. As a real estate market deteriorates, however, financial institutions become less inclined to commit their funds there. Therefore, investors are not only less likely to be able to extract part of their equity, but they may also be denied funds to upgrade their properties. Again, a disincentive for reinvestment is created. 189 4�.2_ Purchasers may buy rental property in declining neighbor- hoods for speculative purposes. Uncertainty about future values may inhibit their desire to make any financial com- mitments to their properties in excess of purchase price. The goal of increasing current returns --by deferring main- tenance and capital expenditures --stimulates neighborhood decline. Also, inexperienced investors who buy into high- risk situations may find that they have made poor invest- ment decisions. If these investors begin to experience net cash outflows, they may be inclined to start defer- ring maintenance expenditures. Current economic returns play a critical role in the de- cisions of investment property owners to maintain their structures. Therefore, one key to solving the multifamily housing problem is to ease the cash flow problem. This goal is one of the objectives of the AIP. Market Imperfections The structure of the multifamily market, the importance of perceptions about the future in determining investment and reinvestment decisions, and the lack of valid information about the future combine to create a difficult environment: Once disinvestment starts, it is very difficult to stop. If the number of units owned is small, an investor may not be able to take advantage of economies of scale in operat- ing or managing the building. As a result, tenant screen- ing procedures, rent collection practices, and general maintenance and repair decisions may lead to higher costs and lower revenues than would otherwise be the case. To the extent this occurs, the building may be in financial difficulty earlier and its problems may be more severe than if more units were owned and more professional manage- ment personnel were employed. A related problem stems from the wide dispersion of owner- ship of multifamily property in many neighborhoods, pos- sibly creating mutually reinforcing disincentives for main- tenance of housing stock. Eventually neighborhood decline becomes a self-fulfilling prophecy. For example, if each multifamily property on a block is owned by a different owner, each owner may decide that it is in his or her best economic interest not to maintain the property.6 If an owner decides not to reinvest, and owners B and C continue to a maintain their structures, A will benefit from the positive spillover of B's and C's reinvestment. However, if A re- invests and B and C do not, the negative effects of two undermaintained properties may outweigh the positive ef- fects of A's additional expenditures, and A may not be 190 X-7-7 able to recapture the investment. Therefore, A may decide it is in his or her best interest not to reinvest, and B and O may come to the same conclusion. As a result, little or no reinvestment will be forthcoming, and neighborhood decline will be ensured.7 This situation is more likely to occur in neighborhoods where future values are uncertain. This problem is not as severe in a predominantly single family neighborhood; peer pressure from neighbors may be sufficient to motivate homeowners to maintain property. In addition, the reinvestment decision of homeowners is not based strictly on market economics; homeowners often receive psychological returns from living in the structure. Another type of market imperfection arises from the lack of perfect information about the future of the neighbor— hood. This problem can lead to owners' underinvestment if they become uncertain, for whatever reason, about the stability of values in the area. If property owners be— gin to lose confidence in their neighborhood, they may decide not to reinvest for economic reasons. Unfortu— nately, that very act helps bring about neighborhood de— cline. Once a neighborhood begins to experience incipient decline, the multifamily housing market may operate to accelerate deterioration unless outside intervention can' offset the negative consequences of the market imperfections. These three factors --the possibility of an uneconomic scale of operation that squeezes profitability, scattered owner— ship, and lack of perfect foresight about the future --may provide incentives for undermaintenance and contribute to uncertainty about the neighborhood's future. If left alone, the housing market will produce lower or stable cash flows. Declining profitability will provide additional evidence to investors that neighborhood risks are high, and additional owner underinvestment will occur. The problems of uncertainty, underinvestment, and decline cannot be solved in a marketplace in which each owner acts only on personal interests. Some mechanism is needed to (1) lessen the uncertainty confronting investors and change their perceptions of the future; (2) make them see 3. that it is in their best economic interests to maintain their properties; and (3) provide for real changes in investor economics. 191 -�4.2_ Lending Decisions The influence of financial institutions in the real es- tate market is primarily felt through their lending de- cisions. The availability of financing, as well as its terms, plays an important part in the ability of prospec- tive purchasers to afford property. If mortgage financing is not available or if the terms are stringent, a poten- tial buyer may be effectively excluded from the market.8 Refinancing of existing mortgages is critically needed in the multifamily housing market. Owners often operate buildings for the cash flow and use the tax deductions for depreciation and expenses to show "paper" losses. Therefore, the total return to the owner is the net cash flow plus the savings from reduced income taxes. As the loan begins to be amortized and interest payments decline, the tax loss diminishes, and the owner will re- finance the loan. The proceeds of the new loan will be used to pay off the existing loan. The balance will be used to make repairs, if necessary; what remains is a re- turn of - the owner's investment. Refinancing is particu- larly important as a means of providing funds to repair properties for which the cash flow is not sufficient. The absence of available financing in a given market area contributes to a reduced demand for housing. Lack of funding translates directly into a depressed or unstable housing market, because the financing burden falls on the buyer (cash purchase), the seller (purchase money mort- gage or land sale contract), or a combination of these. Alternative financing schemes may be turned to such as high cost funds (well over the going rate), wraparounds, etc. As the opportunities for owners to extract their investments (plus a normal rate of return) from their properties diminish, their motivation for maintenance and reinvestment wanes. Financial institutions also provide loans for property improvement and refinancing. To the extent that they are no longer willing to make such loans in a market area, or that the terms of such credit become more stringent, re- investment will be further discouraged. Additionally, gen- eral money market conditions may raise interest rates to levels which discourage/limit the ability of investors to borrow and earn a suitable rate of return. 192 1162 A financial institution's mortgage lending decision is based on an examination of the borrower, the property to be financed, the neighborhood, general credit market con- ditions, and the availability of mortgage insurance. The availability of mortgage insurance can be important in high-risk neighborhoods. Although the final decision is made by the mortgage officer, the appraisal of the property is an important part of the process. Both the mortgage officer and the appraiser have a certain amount of dis- cretion in their analysis of neighborhood conditions and neighborhood change.9 Their past experiences with the neigh- borhood in question or with comparable neighborhoods will undoubtedly influence their decision. They consider the factors described below in their review. Creditworthiness of the Applicant. Important considerations include the applicant's income level, stability of income over time, fixed expenses as a percent of income, previous credit history, and experience as an investor. In the case of multifamily property, the cash flow of the property is crucial. The cash flow before debt service must be sufficient not only to cover the payment of mortgage in- terest and principal, but also to provide for an adequate level of maintenance after operating expenses and taxes have been paid. Characteristics of the Property. The expected economic life TY the property must exceed the life of the mortgage. The estimation of economic life is a judgment factor. A dwell- ing may have an almost indefinite life if it is maintained adequately. On the other hand, lack of maintenance will greatly reduce the life of the structure. For most inner- city neighborhoods, appraisers consider sixty-five to seventy-five years to be the normal economic life of a property unless it has received substantial rehabilitation. The value of the property must be in excess of the amount of the mortgage. Under normal credit market conditions, most institutions will not make a conventional mortgage in excess of 75 percent of the appraised value of multi- family property. The value of property is appraised by (1) capitalizing income in the case of rental property; (2) comparing mar- ket transaction prices for comparable property; or (3) estimating replacement costs (not often used for residen- tial property). Judgments must be made relative to the rate of capitalization and the degree of comparability among properties. 193 The appraised value of the property is a critical factor in determining the maximum mortgage a property can support. Mortgages are normally issued up to a specified maximum percentage of the property value; thus, a low appraisal may make it impossible to finance the purchase and subse- quent rehabilitation of property if these costs exceed its appraised value. Real Estate Taxes. Real estate taxes are established by a public entity. If the taxes are set at a high level (considering the building's cash flow), then the public sector may unwittingly endanger the economic health of property by taking more than its share of the property's cash flow for taxes. If the property is experiencing a cost -revenue squeeze, an excessive real estate tax bur- den may be a contributing or exacerbating factor.10 Neighborhood Conditions. Neighborhood conditions are an Important ingredient in the decision-making process of financial institutions because the conditions affect cur- rent and future property values. In markets experiencing increased demand, the financial institution anticipates real estate appreciation, and mortgage loans become more secure over time because the difference between the mar- ket value of a property and the outstanding mortgage bal- ance becomes larger. In addition, as the value of the property increases, the owner has a greater incentive to maintain it and to avoid defaulting on the mortgage. The risk to the mortgage lender is greater in a neighbor- hood where property values are not rising. Although the financial institution is protected (to the extent of the down payment) when the mortgage is made, the gap between the value of the property and the outstanding mortgage balance widens only to the extent that the loan is paid off --not to the property's appreciation. Thus, the loan is not as secure as one in a neighborhood experiencing rising market values. The risks to financial institutions increase substantially in neighborhoods where property values are declining. A mortgage originally made for 75 percent of the value of a property could easily exceed the property's value if market prices decline. In markets where values are de- clining, the incentive for a homeowner or investor to avoid defaulting on the mortgage increases as the expected value of the property declines. In case of default, the lender may be faced with the prospect of foreclosing on a property with a market value less than the outstanding mortgage balance. In addition, if the property has not been well maintained, its value may be further depressed. 194 if 6.-- To account for the increased risks in such neighborhoods, financial institutions are more conservative in their lend- ing practices. Borrowers receive more careful scrutiny, and higher down payments may be required. In addition, the institution may not be willing to make long-term mort- gages. Neighborhood characteristics are normally included in the estimate of the expected economic life and in the appraised value of the property. The economic life of other proper- ties in the neighborhood is taken into account when mort- gage officers assess the useful life of a property. Other factors considered in valuation decisions include those that pertain directly to the real estate market (vacant and boarded -up structures, vacant rental units, "for sale" signs, razed structures, and so forth) and the quality of life (level of municipal services, extent of public in- vestment, location, transportation availability, schools, crime rates). If most properties in a neighborhood are deteriorating and have an economic life substantially less than that of a specific property, the estimate of the expected useful life of that structure will be reduced to reflect prevail- ing neighborhood conditions. The likelihood of a proper- ty's remaining functional after those surrounding it have outlived their economic lives is remote. As neighborhood deterioration accelerates, the market for property in the area is greatly reduced or ceases to exist. Current own- ers have little incentive to maintain their properties because the prospects for earning a return on or eventually recapturing their investments is negligible; therefore-, pro- perty that is currently in good condition may be expected to deteriorate faster than normal. a Sales prices of comparable property in the neighborhood and the direction of change are important appraisal con- siderations. In a given neighborhood, the quality of the environment, as compared with that of alternative loca- tions, will normally be reflected in the sales prices of nearby structures. In less desirable locations, market prices often do not relect the underlying worth of a dwelling from a structural standpoint. This factor makes F it difficult for a mortgage lender to finance the purchase and rehabilitation of a structure because the total cost may be considerably more than the resulting market value of the property. Lending in less stable neighborhoods is therefore normally constrained by the shorter economic life of property and lower appraisal value. 195 �_ Availability of Property Insurance. Without property in— surance, if a structure is totally destroyed, the lender's security or the mortgage loan is reduced to the value of the land. As a result, a financial institution will not make a loan on uninsured property unless additional collat— eral is provided. If insurance companies are unwilling to operate in a particular neighborhood, bank financing is effectively excluded. The cost of the insurance is also important. If insurance is available but only at a high cost, the amount of an in— vestor's cash flow available for debt sevice is diminished. Availability of Mortgage Insurance. As a neighborhood dete— riorates, the lender's risk increases and, therefore, the availability of private or government mortage insurance may be an important factor in determining the willingness of financial institutions to extend credit in the area. Credit Market Conditions. General Credit market conditions also affect the lending policies of financial institutions. The availability of funds for mortgages is normally re— stricted during periods of high interest rates. During these periods, higher mortgage interest rates and higher down payment requirements make it more difficult to pur— chase property with a modest cash flow. In addition, funds are scarce, and therefore are most likely allocated to purchases offering the greatest security for a given expected rate of return. Secondary Markets. Lenders frequently plan to sell mort— gages to other lenders, investors, or secondary market institutions. Frequently purchase or refinance and reha— bilitation multifamily mortgages are not attractive to secondary investors. The degree to which a prospective mortgage is not attractive to secondary investors limits the lending officer's ability to make the mortgage and meet his institution's goals. Lending Criteria Summary. The decision of a financial in— stitution to lend in a given area is based on characteris— tics of the borrower, the structure, the neighborhoods, general credit market conditions, and the availability of property insurance and, to a lesser extent, the availa— bility of mortgage insurance. Changes in lending activity occur over time as a result of changes in any of these variables, as well as changes in the level of demand for loans in the area. 196 ,/low Restricted lending activity is the result of fundamental economic conditions. Borrowers are less creditworthy; they have lower incomes and are higher risks. Structures have shorter economic lives and declining cash flows and thus can support only small mortgages. The direction of change for the neighborhood is questionable. Lending institution bias toward a neighborhood also influ- ences a financing decision. The appraised value is af- fected by the appraiser's general perception of the neigh- borhood. A lending officer confronted with a marginal buyer, a marginal structure, and a marginal neighborhood may refuse to make a loan that would otherwise be made if the structure were located in a less risky neighborhood. In general, the biases of financial institutions discourage lending in deteriorating neighborhoods. The rewards of conservatism to a lending officer or appraiser are higher than those of risktaking,' Given the inherent difficulty in assessing neighborhood change, a loan in a poor neighbor- hood has a greater risk than does one in a higher -income community. Even if the risk to a financial institution is partially compensated for by increased loan amorti- zation (through shorter -term mortgages, increased points, or higher interest rates), the loan officer still bears an uncompensated risk from having a loan go into default, and the appraiser has a similar risk of having an appraised value be greater than what is realizable from the sale of a foreclosed property. As a result, appraisers may tend to bias their estimates downward, and mortgage officers may be more conservative.11 Biases built into the system make it exceedingly difficult to increase the flow of private sector capital into less desirable neighborhoods. Both appraisals and lending de- cisions are based on years of experience with a neighbor- hood. Thus, changing ingrained attitudes about an area is not accomplished quickly. Nothing is built, into the market system to reverse decline after it starts. To increase private sector involvement in the inner city, it is necessary to decrease the real or perceived risk to the lender. Outside intervention, such as increased neigh- borhood support from the public sector (street improvement, better police and fire protection, adequate trash collec- tion, and so forth) may be required. 197 46oz cial ns not be private socialnprograms torutt onserven expected the greater so - tial good if their, actions will be detrimental to their stockholders or depositors. In the absence of government e itervention (regulation and program assistance), ra- tional decision by financial institution staff is to limit involvement in high-risk neighborhoods. BUILDING MANAGEMENT Management t satisfac- tion; itis likewise an factor determining tvariable einninfluencing rent collections, delinquencies, and the care of property. Management personnel of multifamily property must be highly skilled and committed, particularly when the economics of ownership are tight. If management is marginal, a property that could be economically viable under ordinary circum- stances may suffer losses. Related to this concept is the relationship tenants and the manager. between Tenant selection, rent collection policies, and the responsiveness of the manager to tenant complaints may have an important effect on the financial health of the property. Last, maintenance policies are ru ial in ed effect iof the the economic life of the property, property on the neighborhood, the ability of the structure to attract higher rents, the willingness of the tenants to care for their units, and the rate of tenant turnover. If anaemnt tenants maymassumee that smanagement lax in edoes not e care,and, therefore, that they are not expected to take care of the property either. TENANTS Tenants also play an important role in determining the eco- nomic health of multifamily property. Apartment buildings with high or nonpayment, pr property abuse delin- quency will necessarily be expensive to operate and have a marginal or negative cash flow. Of course, the tenants' income level places an effective ceiling on rents which can contribute to a property's financial predicament. 198 Aside from the income question, the willingness of tenants to pay rent and to care for property is influenced by other variables. These include the friendliness and help- fulness of neighbors, the appropriateness of the unit to tenant needs (size, amenities, etc.), the quality of pub- lic services in the neighborhood, the severity of neigh- borhood problems, the quality of the physical unit, the responsiveness of management to tenant complaints, the speed with which management makes emergency and routine repairs (and the competence of the work peformed), and the management's willingness to enforce rules of tenant behavior. Tenants who are unhappy with their apartment building be- cause of problems with other tenants (noise,, messy appear- ance, loitering, drug abuse), problems with the owner (un- responsiveness), problems with the building (inadequate maintenance and services), or problems with the neighbor- hood, may take out their frustrations on the property it- self or they may move. Therefore, declining levels of tenant satisfaction and tenant commitment to the apartment may contribute to behavior that undermines the economics of property ownership.12 Unfortunately, as a building begins to decline it becomes more difficult for an owner or manager to intervene in a way that will change tenant attitudes. Owners, concerned about an investment that is generating lower returns, will try to augment their profits or cut their losses through undermaintenance. Tenants, in turn, will be further con- vinced that the owner does not care about them or the property. Tenant perceptions of owner indifference and a declining quality of building service can lead to higher rates of abuse and tenant turnover. Such situations fur- ther reduce the financial return from the building and can generate additional disinvestment. Higher levels of investment and a more responsive manage- ment are necessary to change tenant attitudes. Owners will not be willing to invest unless they believe the economics of owning their properties will improve --either from levy- ing higher rents or by achieving a more stable tenancy. Or owners may fail to become more responsive, not because of lack of desire to do so, but because they do not know how to change the traditional tenant -management relationship or because they do not recognize the benefits of making such a change. 4.6 199 Reformulating a deteriorating tenant -management relation- ship is difficult because of the lack of communication and mutual distrust between owners and tenants. In addition, given a property's economic situation, tenants may expect more from management than management can deliver. Unless tenant expectations are congruent with the economic reali- ties of the property, management may not be able to sig- nificantly lessen the amount of tenant dissatisfaction. Of course, tenants may have legitimate complaints and ex- pectations. The point is that the owners and the tenants both need to understand what they can reasonably expect from each other. Under normal circumstances, it may be quite difficult to open lines of communication between tenants and managers and for the two groups to develop the trust necessary to establish a working relationship that will enhance mutual self-interest. Tenants are often suspicious of management, believing that owners are earning exorbitant rates of re- turn. Owners are likewise distrustful of tenants, believ- ing that tenant demands are unreasonable and insatiable. In the absence of a strong belief by both parties that they each have something to gain by working together, nothing may happen. This contributes to an environment in which the economic decisions of owners to disinvest cause addi- tional tenant dissatistaction, which leads to tenant be- havior that influences additional disinvestment, and so on. Both parties lose and the economic life of the proper- ty is shortened. CITY GOVERNMENT Actions of local government affect the economic health of the multifamily housing inventory both directly and indi- rectly. The quality of life in a neighborhood affects the satisfaction of the tenant with the apartment, but the quality of the neighborhood environment --as reflected in the conditions of the streets, safety of the residents, frequency of trash collection --has a direct effect on the property through the rents that can be charged. Apartments in higher -quality neighborhoods command higher rents than do similar units in less -attractive areas. In addition, the condition of the neighborhood and the severity of its problems, if any, indirectly affect the financial perfor- mance of the property by influencing the desire of tenants to remain where they are. 200 �(p.Z If neighborhood problems arise and the city government does not respond, tenant perceptions of the neighborhood may become negative. If tenants feel that the city is not committed to their neighborhood, they will be less inclined to have pride in it and to work toward making it a better place. Lack of neighborhood pride eventually translates into a lack of pride in the apartment building and may lead to behavior that raises the operating costs and vacancy rate. One implication of this factor is that the city govern- ment cannot neglect the neighborhood's effect on multi- family housing. If efforts are being made to stabilize declining multifamily properties, public service needs of these neighborhoods must be addressed simultaneously. Unfortunately, however, the incentives in many local gov- ernments run counter to solving the problems in the multi- family housing sector. Generally, contact between local governments and property owners and managers is adversary in nature. Communication often occurs through the city's building department in response to code violations or through the tax assessor's office when requests are made for a reduction in a building's assessed value. Frequently, no one person in city government is responsible for coordinating overall city policy with respect to multi- family housing. There may be no well -organized lobbying group to pressure city government to respond to the prob- lems facing properties serving much of the renter popula- tion (except for owners ofproperties serving upper middle - and upper-income renters).13 Such cities do not have a mechanism even to bring the necessity for developing re- sponses appropriate to the problems of the multifamily sector into the political arena. Other factors also make it difficult for policies to be implemented. Elected officials need to ensure that they develop programs and policies that will gain them reelec- tion. Their terms of office are short, and they need to see results quickly. Programs that are not of the brick - and -mortar variety may not produce visible results to add to an official's list of accomplishments. In addition, programs that do not serve large voting constituencies will necessarily be less attractive than those that pro- vide benefits to larger numbers of potential voters or, at least, to well -organized vested interest groups such as home owners.14 201 4 6 7- Intervention strategies designed to cope with the financial problems of multifamily apartment buildings suffer on both points. Unless the building is badly deteriorated and se- verely blighting the neighborhood, the visible effect of the investment of public funds in a program to treat that structure may not be dramatic. Also, the direct benefi- ciaries of the program will be the owner and the tenants; in many cities neither group has much political. clout. Therefore, elected officials are naturally inclined to shy away from these types of programs. The political rewards are small, and the political costs may be high if homeown- ers object to tax dollars being diverted to the multifamily housing sector. The al lck of incentives for long-term perspective eocmakeseite difficult officials to work fromafor them to focus ginning. oItmis ipoliticallyinea ier for tblemhem o nlbe- them to respond when the deterioration is more serious and visible. A1- thouh it is strategies when othe re cost-effective isrpolitin cally more difficult. final solution demolition orother activitiesthat lead otos results a worsening of the problem. Finally, decisions to invest in or to maintain multifamily gov- ernmenthousing can be ed by state actions. adverselyAsdicus ed tearlier, both othe local reales- tate tax rate and the assessment procedure may have a dis- proportionate impact on lower, and moderate -income rental structures. There may be several governmental units (city, county, state, etc.) involved in providing services, setting tax rates, and coordinating policy. The multiplicity of government units and departments may result (unintentional- ly) in a lack of coordination which may foster a percep- tion of public disinvestment. Rent control legislation, prohibitions or restrictions on conversion to cooperatives or condominiums, and tenants' rights legislation can re- duce the long-term profitability of owning rental property or can increase the uncertainty of future returns, especially when cost increases are likely. In either case, maintenance and reinvestment expenditures can be expected to decrease, and visual signs of deterioration will rise. This is not to say, however, that there are not circumstances in which all of these actions may be justified. Whether or not the situation warrants it, the net effect on the multifamily housing inventory will be the same. fro .�-- 202 CONCLUSIONS Problems in the multifamily housing inventory may emanate from a declining cash flow caused by a decreasing or non - increasing effective demand for rental housing, at the same time as operating costs are rising. The rent -income squeeze experienced by renters limits the ability of owners to raise rents and produces a cost -revenue squeeze for owners, thus diminishing the availability of resources for maintenance. If, at the same time, the neighborhood is experiencing incipient decline, mortagage lenders, inves- tors, appraisers, tenants, and homeowners may begin to question the stability of the neighborhood. If property owners decide it is not in their best interest to further invest, if financial institutions begin to become more conservative in their, lending and refinancing decisions, if the more stable renters move from the area, and if the city takes little or no action, normal market forces will accelerate the decline. Some type of outside inter- vention is required to stop the downward spiral, and the t intervention strategy must be tailored to the individual j neighborhood. Just as each neighborhood is different, so is each multi- family property in it. Each investor-owned structure has its own mix of tenant, management, operating, and financial problems. Therefore, to treat the multifamily problem in a given heighborhood, the specifics of each property exhib- iting signs of distress must be analyzed. A multifamily treatment strategy must be part of a broader neighborhood revitalization effort because the neighborhood environment directly affects the demand for property there. Neighborhood decline can result from negative perceptions about the area and from a lack of confidence in the neigh- borhood's future, just as it can be caused by disinvest- ment by the public sector and by the lending community or by a long-term decline in the demand for housing in the area. The causes of decline must be understood to devel- op appropriate treatment strategies. Specific intervention strategy is necessary for neigh- borhoods with high percentages of multifamily units show- ing outward signs of neglect and deterioration. Frequently, when decline starts, market forces work together to accel- erate decline. Therefore, intervention strategies are necessary to counteract the normal functioning of the multi- family market in an unstable neighborhood environment. 203 ��� Notes 1. The data gathering and analysis on the Apartment Im- provement Program was gathered by Professor Roger Ahlbrandt for the School of Social Work of the Uni- versity of Pittsburgh. Chapters 13 through 15 are edited from his larger report, An Evaluation of the Apartment Improvement Program, prepared for and avail- able from Neighborhood Reinvestment. The report was completed in June 1980. 2. A detailed discussion of the status of rental housing is summarized in U.S. General Accounting Office, Rental Housin A National Problem that Needs Immedi- ate Attention Washington, D.C.: GAO, 1979 3. According to the GAO report cited above, during the 1970s annual rent increases averaged 4-1/2 percent, while operating costs for rental housing increased at an annual average rate of more than 8 percent. This widening gap between revenue and cost explains not only some of the disinvestment that has occurred in rental housing but also the increasing difficulty in attracting investors and arranging financing --problems that the AIP addresses. 4. This discussion pertains mainly to investor-owned build- ings with six or more units. For smaller structures and owner -occupied structures, the decision-making process is more complex involving motives beyond those of in- vestment and tax shelter. 5. The foregoing assumes a relatively unattractive loca- tion. If the location is a more attractive one, the incentives outlined here may point toward condominium conversions rather than disinvestment. 6. For a discussion of these issues see Rolf Goetze, Understanding Neighborhoods (Cambridge, Mass.: Balling- er Publishing Company, 1979)• 7. This decision-making process is often referred to as "the prisoner's dilemma," and breaking this dilemma was the reason that NHS was established. In the case of multifamily buildings, investment is a central con- cern (rather than shelter and investment, as in the case of single-family housing); therefore, breaking the prisoner's dilemma for multifamily housing requires more formal agreements by which partners and owners simultaneously agree to improve the neighborhood. 204 8. Of course, underwriting depends on other factors than the characteristics of the potential investor. These include the availability of capital, competing invest- ment media, and regulatory constraints or incentives. 9. Appraising is not an exact science and in some cases has been open to abuse. But one practice during the late 1960s and early 1970s was to appraise the build- ing based on comparable values rather than on income which is considered more appropriate today. An ap- praisal based on comparables may have the effect of encouraging inflation and speculation. As a result, some buildings were overfinanced and overinsured. 10. In some cities --Boston, for example --the city takes a percentage of the rental income as the tax. In low - rent buildings, this practice may squeeze profitability by leaving too little for maintenance and debt pay- ment. High taxes also exert a downward pressure on price. 11. The extreme of this practice is redlining. The other extreme, of course, is an appraisal method that re- sults in overinsured and overfinanced buildings. How- ever, dust short of redlining, overly conservative appraisal exerts a downward pressure on investment, since investors would not want to overimprove and lenders would not want to overfinance. 12. When decreasing tenant satisfaction leads to a high vacancy rate, the new tenants, if there are new ten- ants, tend to be poorer. They cannot afford the high rents that may be required, and as a result, even less maintenance occurs and dissatisfaction increases. Further, turnover creates more direct costs (such as advertising the vacancy and refurbishing the apart- ment), and long-term vacancies threaten the financial condition of the building and attract vandals, who in turn create problems that increase fear and cut into regular maintenance. 13. Responsibility in local government is often split among the planning, regulatory, and housing staffs, which are often located in different departments. Com- munity development staffs tend to deal with housing as one among several areas, and then to focus mainly on rehabilitation assistance to homeowners. In the study sample, only cities where the AIP was established had programs to deal with promoting investment in and maintenance of multifamily housing. 14. In addition, many cities had a bad experience with FHA financed multifamily housing in the 1960s, when fraud and financial mismanagement led to the creation of thousands of distressed units of both subsidized and private housing. 1je6 �2_ 205 CHAPTER 14 AIP ACTIVITIES AND IMPACTS The Apartment Improvement Program (AIP) was developed in Yonkers, N.Y., by the local government during the mid- 1970s to help stem decline in a neighborhood containing a large number of multifamily apartment buildings.) City staff realized that code enforcement alone would not sig- nificantly affect the revitalization of most of these structures. Many properties had negative cash flows, and the owners had unfavorable perceptions about the future of the neighborhood; both factors contributed to the dis- investment that was occurring in the neighborhood. During a two-year period, city staff gradually developed a program that addressed the issues of a diverse set of interests. The program brought together the city, finan- cial institutions, tenant groups, and property owners in a partnership effort to resolve the problems of a particu- lar building and make it economically viable. This chapter describes the AIP model in detail; drawing on the original Yonkers program and replications sponsored by Neighborhood Reinvestment in Hartford, Conn., and Mount Vernon, N.Y. The overall goal of the AIP is to stem decline in and pro- mote the preservation of multifamily properties in well- defined neighborhoods that are fundumentally healthy. The specific objectives of the program vary because the prob- lems confronting each property differ. Likewise, the ob- jectives of each AIP partner may differ because each ap- proaches a building and a neighborhood from a particular Perspective. The most frequent objectives of each partner are listed below: City Government Objectives • Halt neighborhood deterioration; • Strengthen the real estate tax base; • Develop a mechanism to halt deterioration in mar- ginal multifamily properties; • Upgrade the quality of investor -owners and their property managers; 207 • Change attitudes about a neighborhood from nega- tive to positive; and • Leverage public resources. Financial Institution Objectives • Protect their investments (in a particular build- ing or in an entire neighborhood); • Provide opportunities for new investments; • Stabilize the environment in which they do business; • Establish working relationships with other parties; • Improve their public image; • Meet some of the requirements of national and state legislation for increased community service; and • Develop an effective urban revitalization strategy that minimizes government regulation. Owner Objectives • Protect their investments; • Make their investments economically viable; • Improve the public image of "landlords"; • Establish a better working relationship with the city to work out possible code problems; • Establish a better working relationship with fi- nancial institutions to gain access to mortgage and rehabilitation funding; • Establish relationships with neighborhood organi- zations for mutual benefits; • Improve working relationships with tenants for various mutual benefits; and • Increase the understanding of tenants with respect to the financial realities of operating the pro- perty. Yz i s f Neighborhood Organization Objectives • Obtain an improved quality of life for the neigh- borhood; • Protect property values; • Upgrade declining multifamily properties that are or may be a blight on the neighborhood; and • Improve the image of the neighborhood held by people and organizations outside it. Tenant Objectives • Maintain and upgrade the quality of their unit without major rent increases; • Improve the quality of their buildings and the services provided; • Improve the quality of life in the neighborhood; • Work with other groups in the neighborhood on mu- tually held concerns; • Establish better working relationships with the owner and the property manager; • Increase the responsiveness of the owner and the property manager to tenant needs; • Increase the control of tenants over tenant selec- tion; and • Increase the control of tenants over the develop- ment and enforcement of building rules and regula- tions. THE DEVELOPMENTAL PROCESS In each city, one party has been primarily responsible for the initial consideration of the AIP. In Hartford, Conn., the Society Savings Bank held a number of defaulted mort- gages and saw the AIP as a possible means of finding a market solution to its problem. In Mount Vernon, N.Y., Eastchester Savings Bank held defaulted mortgages on sev- eral buildings and had a number of balloon mortgages com- ing due in the early 1980s. Eastchester had participated in the Yonkers program and was impressed with it. Both savings institutions approached Neighborhood Reinvestment and asked that their cities be considered for the AIP. 209 ' '�.7— i The process through which the program evolves in a par- ticular city is important to the development make the AIP. Partners meet, learn about the program,andof the partners to ments. The mit- program does not ask any provides a vehicle sacrifice self -interests; rather, that can enhance mutual self-interest. As expected, specific aspects of the developmental process vary from city to city because people's needs, expectations, problemsand the same nor are local men and localinstitutionalarrangements the same. g The nkey, however, is to bring together all parties to interact in an environment of mutual trust. Open communication is critical to a program's success and is a prerequisite to fulfilling commitments. The Role of Neighborhood Reinvestment The ation the thatbringshood the parties,ment togetherI,or, s explainsthe program, and shows groups how the AIP can work. Neighborhood Rein- vestment also provides significant technical assistance during all initial phases of the program. Participants interviewed in the three cities agreed that development of the program was a direct result of the work of Neigh- borhood Reinvestment staff members. Neighborhood Reinvestment is viewed as a neutral party by all concerned, and its impartiality is essential to elicit- ing the trust of the other parties. Neighborhood Reinvest- ment is also in a position to bring in the financial in- stitutions; when they agree to participate in the elora- con- tory phases of the program, it is relatively easy to vince others to explore the AIP's merits. Prior to deciding whether the AIP is appropriate for a city, Neighborhood Reinvestment staff members assess e level of interest of and commitment by that city's prin- cipal institutions and individuals, together with the com- munity's needs. This process may tand spend six months or more. Staff members touch many o the incipal government,able the prtime ogram the community. actors in community This groundwork is essential and helps determine whether the forthcoming commitments will be sufficient for a suc- cessful program effort. 210 W(Pz After deciding to proceed, Neighborhood Reinvestment hosts a lenders luncheon in the city. Representatives from all major financial institutions and regional members of ap- propriate federal regulatory agencies are invited. The purpose of the luncheon is to explain the program, answer questions, and secure tentative commitments to attend a two-day workshop. The workshop is held away from the city so that the par- ticipants have few outside distractions. Participants in- clude representatives from financial institutions, city officials, homeowners, tenants, community representatives, and owners of multifamily properties. In Hartford and Mount Vernon, the AIP neighborhoods were selected before the workshop; therefore, it was possible to invite representatives of groups who were familiar with or lived in the neighborhood. In general, few tenants participated because the buildings had not been selected. Attendance at these workshops has been excellent. The content of the workshops for Hartford and Mount Ver- non differed to some extent. In Hartford, there was greater use of group work techniques. Mount Vernon's workshop was more task -oriented. Both workshops produced similar results. Stereotypes were broken down, and trust and understanding of each other's point of viev} started to build. At the end of the workshops, the different actors met to discuss their willingness to participate; all were will- ing to make necessary commitments. An interim partnership committee was established at the conclusion of the workshops to develop organization by- laws and set policy; an interim building evaluation com- mittee was created to evaluate multifamily properties in the target neighborhood and select buildings for the pro- gram. Intensive work followed for these two committees, which were staffed by the city. Neighborhood Reinvestment provided technical assistance. In Mount Vernon, for ex- ample, city staff had almost weekly contact with Neighbor- hood Reinvestment. Such close contact is essential. It helps to train the city staff, and it enables staff members to deal effectively with organizational or finan- cial problems that they may not have previously encoun- tered. The ability to resolve problems as they arise is critical at this juncture. It keeps the process moving and convinces those involved that progress is being made and that their time is well spent. 211 t/l�/�Z_ After the bylaws and building selection criteria are de- veloped, a reaffirmation meeting is held. At that time, the two temporary committees are dissolved and members are elected to permanent committees. Involvement of Neighborhood Reinvestment does not end at that point; technical assistance is provided as needed on an on-going basis. Part of this technical assistance includes the use of a computerized real estate invest- ment analysis model and, eventually, the transfer of the model to the partnership. The model provides a financial analysis of each building considered by the AIP and en- ables the partnership and staff members to explore the effects of various physical and financial solutions to the building's problems. Specifically, the effects on profit- ability and cash flow can be examined with respect to mort- gage amounts, interest rates, and terms; restructuring of expenses; change in rents; amount of proposed physical improvements; and real estate tax deferrals. Because this analysis is performed by a neutral party, the results are "believable," which facilitates the workings of the partner- ship. Each party is more willing to give when it knows the specific effects of the commitments of other parties on the economic health of the property. The final commitment of Neighborhood Reinvestment is to provide a grant to the city to help finance program costs. Role of the City The city agrees to perform the following tasks: • Adequately staff the program (unlike NHS, the AIPs in Hartford and Mount Vernon are city operated); • Review tax assessment procedures and be willing to defer real estate taxes if necessary; • Increase public services to the neighborhood if necessary; • Inspect buildings for code violations and sensi- tively enforce violation notices for violations that do not concern health and safety; and • Appoint key officials to serve on the partnership and the building evaluation committees. 212 �& Z- Role of Financial Institutions It is difficult for financial institutions to be specific in their commitments because all buildings under consid- eration are different. The banking community is generally willing to • Serve on the two committees; • Restructure mortgages if necessary; • Enforce "good repair" clauses and use other legal means to encourage improvements; and • Help identify and/or finance new owners as required. Role of Owners The role of the owner evolves as a particular building is being considered. The owner must be committed to the AIP concept, which means working on a partnership basis with the other parties, including the tenants. (If the part- ners feel that a change in ownership or management is necessary for a particular building, they usually refuse to include that building in the AIP until the change is made.) Owners are expected to • Participate in the analysis of their building; • Provide financial information on the building to permit an analysis of cash flow and profitability; • Review the effectiveness of building management; • Reinvest, making needed repairs and improvements; • Follow the improvement plan developed through the partnership; and • Consult with the other parties before changing the existing rent schedules. Tenants and Community Representation In Hartford and Mount Vernon, representatives from the community -at -large were included from the outset; however, few tenants were involved. Once a building is identified, AIP staff actively encourage tenant involvement. Organiz- ed tenant groups • Develop and support a tenants' association, 213 y��o.Z • Assist the management in screening potential ten- ants; • Establish and enforce standards for tenant behav- ior; • Arrange a procedure to improve communications be- tween themselves and the property owner and manag- er; and • Use peer pressure to help the landlord deal with problem tenants. OPERATION OF THE PROGRAM The Partnership Association The partnership association is the governing body of the AIP. It is composed of neighborhood representatives, ten- ants, property owners, representatives from financial in- stitutions, residents of the community -at -large, and city officials. The partnership association elects the members of the partnership committee and the building evaluation committee. The Partnership Committee The partnership committee has sixteen members, four repre- senting each of the four partners (financial institutions; property owners; city government; and the community, which includes tenants). The major responsibilities of this committee are to prepare the bylaws and to set policy for the program. Composition of the committee varies among the cities: In Hartford, tenants are not members of the partnership com- mittee; in Mount Vernon, only one tenant is involved, and this person is not a resident of any building being con- sidered by the AIP. In Hartford, real -estate -related or- ganizations are not included on any AIP committees. The Building Evaluation Committee The building evaluation committee has four representatives from each of the four partners. This committee analyzes buildings in the AIP area for suitability to the program. In Mount Vernon, the criteria for building selection in- cluded owner receptivity, prominence in the AIP area, fi- nancial need, ownership history, presence of a tenant orga- nization or willingness to form one, and the complexity of the problems. An unwritten but extremely important require- ment underlying the initial selection of the buildings is 214 the probability of success. It is critical to the develop- ment of the program that the first few buildings treated be successful. The program needs to demonstrate positive outcomes to ensure that each partner's commitment remains strong. After analyzing the buildings, the building evaluation com- mittee recommends a building or buildings for approval'to the partnership committee and, if the building is approved, the staff members begin assembling the program information. In Mount Vernon, a problem arose because the roles of the two committees were not defined beyond building approval. The program did not provide for independent follow-through by the committees or assign responsibility to one or both committees to work with the staff to resolve problems. This lack of follow-through meant that it took a year for the committees to realize that the number of city staff members assigned to the AIP was not large enough. In d June 1980, the building evaluation committee was dissolved and made a subcommittee of the partnership committee. At that time, it was decided to assign a member of the part- nership committee to each approved building so that pro- gress could be monitored more thoroughly. In Hartford, i the building evaluation committee also operates as a sub- committee of the partnership committee. Neighborhood Selection The Yonkers program started in the North Broadway neigh- borhood in the mid-1970s. This neighborhood has a popu- lation of approximately 10,000 residents and consists of three subareas. The program began in the southern edge t of the neighborhood, adjacent to the old central business district. This section is 90 percent renter -occupied and had deteriorated rapidly in the 1970s --vacancy rates ex- ceeded 15 percent, and some buildings were almost com- pletely vacant. Several years later, the program moved into the Garrett Place neighborhood, which has 2,500 re- sidents in large apartment buildings, concentrated in a six -square -block area. These multifamily buildings were beginning to experience the problems typical of aging structures but did not have financial, social, and manage- ment problems as severe as those in the North Broadway buildings. In Hartford, the AIP is operating in the Asylum Hill neighborhood. The area has a population of approximately 11,000, and an additional 25,000 people enter during the day to work, study, or obtain a variety of services. Al- though the neighborhood has a mixture of incomes, races, 215 1'/,2_ occupations, and land uses, modest incomes and rental housing predominate. Many apartment buildings were con- structed during the 1960s, but many of the neighborhood's white collar and professional workers sought rental hous- ing in the suburbs. Thereafter, the neighborhood's rental housing market weakened. Several large apartment build- ings experienced significant financial problems during the 1960s and 1970s; at the same time, enthusiastic owner - occupants were buying up one- to four -unit structures and rehabilitating them. The neighborhood has a number of institutional supports. It is near the headquarters of Aetna Insurance Company and the Hartford Insurance Group, and a large Roman Catho- lic cathedral, a hospital, a community college, several social agencies, and a busy retail commercial district are also in the area. In addition, Hartford's NHS pro- gram was started in Asylum Hill through the joint efforts of the city, financial institutions, and neighborhood in- terests to support the improvement of the neighborhood. All of these actors recognized the need for a mechanism to tackle the multifamily housing problem. Asylum Hill was selected for the AIP because the problems e in the neighborhood, although severe, Asylum Hill had many strong institutional supports; a dramatic increase in investmentspecial interest upants groups was already occurring; and many p the neighborhood were anxious to become involved. The East Lincoln Avenue neighborhood in Mount Vernon was selected for the AIP for many of the same reasons. The area had declined during the 1970s as a result of a weak- ening demand for housing, particularly for the rental housing stock, but the market seemed to have strengthened during the late 1970s- The neighborhood had a strong homeownership base and an active homeowners' association. The neighborhood's rental population of 47 percent of the 15,000 people in 1970 primarily lived in nineteen large apartment complexes; many of these buildings either had significant financial problems or would have them soon as balloon mortgages came up for refinancing in the early 1980s. In short, the neighborhood had strengths to build on, but it also had problems that would soon become unmanageable. 216 4X The Role of Neighborhood Reinvestment Neighborhood Reinvestment has provided significant tech- nical assistance to the AIP staff members. This assistance has been instrumental in training the staffs, developing and applying the financial model, determining the commit- ments needed from each party, and gaining the cooperation of all partners. After the reaffirmation meeting, assistance by Neighbor- hood Reinvestment is normally provided only on request. The Neighborhood Reinvestment staff philosophy is to let the cities work out their own problems. This approach is important to the development of the lo- cal AIP programs. After and even during the workshop, the AIP partners are making their own decisions; there- fore, they quickly realize that it is their program and that they must take responsibility. This independence helps strengthen the commitment of the partners to the program. i The on-call involvement by Neighborhood Reinvestment does not lessen the importance of what participation does oc- cur. Neighborhood Reinvestment staff members are the pri- mary vehicle for training city personnel, and attendance by Neighborhood Reinvestment staff at meetings during the developmental process has an important stabilizing influ- ence. Questions and problems arise during this process, and the way that Neighborhood Reinvestment staff members deal with them is also an important part of the learning 1 process for the local partners and staff. The role of Neighborhood Reinvestment has evolved over time. In Yonkers, Neighborhood Reinvestment staff mem- bers helped program staff members design their preserva- tion approach and develop it into a program. Neighborhood Reinvestment also hosted a luncheon for representatives of the banking community; it generated considerable lender interest and support for the program. In 1976, a Neighborhood Reinvestment grant enabled Yonker's program staff to develop a computer model which describes the effects on a building's cash flow from a number of different intervention strategies. 217 /�o Role of the City The original Yonkers AIP was operated entirely by the city; there is no partnership association, partnership commit- tee, or building evaluation committee. The program is lodged in the city's Department of Housing and Buildings, and the program director (called a coordinator.) reports to the department director. Other than the program co- ordinator, the program currently has no full-time staff. The supervisor of code enforcement, who also reports to the department director, and his four inspectors work for the AIP as needed. In addition, the deputy director of the Planning Department provides considerable assistance to the AIP. The tax as,sessor's office is also involved as required, and the tax assessor is empowered to change the assessment of individual properties unilaterally. This somewhat cumbersome administrative structure works well because all of these workers believe in and support the program.2 The Mount Vernon program was established within the city's Department of Planning and Community Development; however, the director of the program reports to a planning admin- istrator, who in turn reports to the commissioner of the department. Although the director has a dotted line re- lationship with the commissioner and can report to him directly, the program's second echelon placement within the department may indicate that it does not have high priority. Initially, a program director and a loan officer were hired to implement Mount Vernon's AIP, but both persons also had other responsibilities, requiring approximately 30 percent of their time, within the department. Six months after the reaffirmation dinner, the director of the program resigned, as a result of her perceptions of a lack of strong city commitment, and no replacement was hired. Through March 1980, one year after the dinner, only $28,000 had been spent on the program, and approxi- mately half of that was drawn from Neighborhood Reinvest- ment's commitment. Judging from the amount of the direct financial contribu- tion, the city's commitment to the program has not been strong during the first year. However, the city has been willing to make indirect contributions by foregoing real estate taxes. It approved temporary reductions in real estate taxes for two buildings (by $125,000 over three years for one building, and by $40,000 over one year for a second building, which, unfortunately, will not become a part of the AIP) and has indicated its willingness to 218 74�2_ continue to grant reductions for others. It has also made staff members, primarily building inspectors, available from other departments as needed. Since the director's resignation, the mayor and the commissioner have expressed a willingness to hire two staff persons and have reaf- firmed their commitments to the program. A new director was hired in June 1980. The AIP in Hartford has had many of the same problems as the one in 'Mount Vernon. Hartford's program is operated out of the Department of Housing; the director of the program reports to an assistant director within the de- partment; the director has other responsibilities within the department; a part-time financial analyst and a part- time tenant counselor work for the director; and the di- rector can draw on other city staff, primarily a building inspector, as needed. In short, the program is not visi- ble organizationally within the city, and it has a small, part-time staff. Hartford is committed to making real estate tax deferrals as needed. These take the form of waivers on the addi- tional real estate taxes that would have to be paid on the value of improvements to the buildings. The deferral on the city's first project will gradually be reduced over a ten-year period and will amount to $36,000. Direct costs to the city on an annual basis will be approximately $40,000. Another type of commitment made by the city of Yonkers (one that is too early to make in the other two cities) is to continue to monitor a building's condition after the work has been completed. This step assures the lender and tenants that the physical conditions will be maintained. AIP staff members in Yonkers estimate that it currently monitors 75 percent of the AIP buildings. The Role of Financial Institutions The banking community has been actively involved in all AIP cities. In many instances, this partner has held defaulted mortgages on the buildings and had vested in- terests in seeking solutions. In other cases, financial institutions have been willing to renegotiate mortgage terms, to lower interest rates, and to make larger in- vestments to strengthen the value of the properties and, ultimately, to enhance the underlying security for loans. 219 �6 z In Yonkers, most loans on AIP buildings have had interest rates considerably lower than the prevailing market rates; in fact, AIP staff members estimate that the present value of the interest rate reduction from the market rate on an average building is $50,000. Financial institutions ap— parently are foregoing profits in this amount; however, this estimate assumes that the institution could have re— invested funds in a market rate investment, which, in many instances, would not be possible because the funds are tied up in the building, and there are limited options for getting out from under a mortgage. In Mount Vernon, financial institutions were willing to increase mortgage amounts by approximately 30 percent in order to finance necessary improvements. (For this pur— pose, they received a slightly higher interest rate and a more secure mortgage --the assessed value of the property doubled.) In Hartford, financial institutions were will— ing to double the amount of their investments in the first project. Financial institutions in all AIP cities are enthusiastic about the program; they see it as the only answer to a deteriorating multifamily market. The program provides a mechanism to bring the vested interests together and to obtain commitments from each of them. Mortgage lenders do not believe the commitments would be forthcoming without the program; they think that not enough trust exists be— tween the city, themselves, owners, and tenants to produce the voluntary commitments and concessions required to make a building economically viable. The AIP is viewed as neutral by all parties, a key element of program success. Role of Owners Owners have a vested interest in making the program work, and their commitment has been high in all AIP buildings. Owners are normally required to invest some of their own funds in the building, particularly if additional invest— ment is contemplated; they are required to work closely with the tenants, and they must provide financial infor— mation on each building. In Yonkers, the average building required $200,000 of ad— ditional investment; approximately $50,000 of this amount was supplied by the owner. In Bailey Gardens in Mount Vernon, the owner had to put up approximately $100,000. In Hartford, although the owner of the first project only had to make an equity investment of $5,000, additional investment was supplied in the form of "sweat equity." (The owner managed the property and did some of the re— pair work.) 220 r6 Owner involvement in the AIP requires more than cash; it also requires a willingness to work with tenants to ensure good communication. Tenants must be informed of proposed rent increases and the tenants must fully agree with de- cisions to raise rents. In Mount Vernon, the owners of one property chose not to work with the tenants or to in- volve any other parties in deliberations concerning rent increases. When this attitude became apparent, the Mount Vernon AIP terminated its relationship with those owners. Owners should be involved in the partnership and the build- ing evaluation committees. This participation was the case in Mount Vernon for the first building, but not in Hart- ford. Owner representation might rotate on the committees, and as new buildings enter the program, their owners could be taken onto the committees. In some cases, the major problem with a building is its owner. The owner may have mismanaged the building, se- verely undermaintained it, exacerbated problems with the tenants, or defaulted on the mortgage. The lender with the defaulted mortgage is usually responsible for finding a new owner. However, if the building is being considered by the AIP, as were the Sigourney Street buildings in Hart- ford, then the building evaluation committee must assess the qualifications of prospective owners and make a recom- mendation. In general, all owners interviewed were impressed with the program. Those who owned buildings prior to AIP implemen- tation stressed that were it not for the program they could not have made the repairs and modernized the buildings; in many cases they said they would have undermaintained the buildings and eventually defaulted. These owners were ex- periencing negative cash flows, they could not afford to refinance their buildings, and they had not seen any solu- tions to their buildings' financial problems. The Role of Tenants Tenant involvement in Yonkers diminished after building improvements were made. In the beginning, Yonkers staff members spent considerable time meeting with tenants to explain the program, the improvements to be made, any ownership changes, and rent increases. In addition, some tenants were counseled and in some cases helped in organiz- ing a cooperative. Generally, however, the staff did not develop tenant organizations; consequently, after the build- ing's problems were solved, any such organizations gradual- ly disappeared. 221 Tenants have been involved in the AIP in Hartford and Mount Vernon but generally have not served on the part- nership or building evaluation committees. In Mount Ver- non, one tenant served on each committee, but did not represent any of the buildings in the program. Tenants in Hartford have not been asked to serve on the committees.3 In Mount Vernon, tenant involvement has occurred through the building's tenant association. The AIP staff helped organize the tenant association in the first AIP building and also worked closely with the group to ensure that the tenants were kept informed of all program decisions. After they were organized, tenants established rules pertaining to noise level, loitering, tenant selection, and contact with the owner and manager. The owner agreed to the rules, and the tenants now have significantly more control. Tenants view the AIP positively. They see it as a mecha- nism to upgrade building services, and they also have a voice in determining what repairs and modernization are needed. In return, they agree to pay higher rents, if necessary, so the owner can make the repairs. A key to obtaining tenant cooperation in Mount Vernon was increas- ing their understanding of the building's economics and their trust in the AIP staff. The staff explained the program and the financial problems confronting the owner to the tenants' association. Less attention has been given to tenant participation in Hartford. Tenants were not organized in Asylum Hill when the AIP was formed, and no effort was made to organize them. Even tenants living in the only inhabited AIP build- ing were not encouraged to become active participants. They were given information as the program developed, but their role was seen as supportive rather than participatory. Tax Assessment Procedures In general, when a building is considered for tax reas- sessment or for a temporary tax reduction, AIP staff mem- bers review the financial statements. The valuation method stressed by the AIP is the income approach to value. The owner is allowed to earn a return based on actual expenses and operating costs of the building; the return based on a rate similar to that earned on other investments is dis- counted. A building that shows a return that is consid- erably less than the market rate or that shows a loss makes a strong case for an adjustment of the real estate tax payable. 222 � e2— PROGRAM RESULTS THROUGH 1979 Buildings Treated In Yonkers, 65 buildings have been treated. These build - Ings have an average of 65 units each and range in size from 17 to 250 units. Approximately 4,200 households have benefited from the program. Program records indicate that the buildings were in various stages of disrepair, but most had significant maintenance and financial problems. (The level of treatment varied among the 65 buildings; approxi- mately one-third did not require the city to make real es- tate tax concessions.) Hartford has completed one project, consisting of three buildings with a total of 79 units, and another building of 42 units is well along in the developmental phase. Prior to implementation of the AIP, the first project had severe financial problems. The bank had foreclosed on the mortgages, rehabilitation needs were significant, and two of the structures were already vacant. Mount Vernon is currently working on its first project, Bailey Gardens, a four -building complex containing 203 units. Prior to implementation of the AIP, the property's cash flow could not support the improvements required to maintain and modernize the structures, and its financial problems would have become more severe as time passed. Level of Commitment All four partners --the city, financial institutions, owners, and tenants --are involved in the program in each of the three cities, but the level and strength of their involve- ment has varied, as discussed below. The City. In all three cases, the city has been an active participant in terms of being willing to forego real estate taxes, at least for a few years; also, city government of- ficials have stated their willingness to fund program staff. It is difficult to estimate the amount of real es- tate taxes foregone by the cities, but it is between $40,000 and $50,000 per year for the first year or two of the program for the average building in Yonkers and Mount Vernon, and $6,000 in Hartford. There does not seem to be a staffing problem in Yonkers; however, in Hartford and Mount Vernon the staffs have been too small to move the program along quickly. Slow progress may eventually undercut the enthusiasm of the partners for the program. 223 Financial Institutions. The banking community has demon- strated a willingness to be extremely flexible. Depending on the needs of the building, financial institutions have reduced interest rates; placed temporary moratoriums on payments of principal and, in some cases, payments of prin- cipal and interest; agreed to increase the amount of loans in order to finance property repairs and improvements; and occasionally have received a higher rate of interest in return for restructuring or refinancing the loan. In Yonkers, the present value of below-market interest rate loans averages $50,000 per property. As pointed out, how- ever, this may not really be a concession by the lender; the lender may have no alternative other than to take back the property. In Yonkers, financial institutions have been willing to extend an additional $150,000 in the form of first or sec- ond mortgages for improvements on the average building. In Hartford's and Mount Vernon's first AIP projects, the banking community made $282,000 and $350,000, respectively, available for improvements. Owners. Owners have made significant additional equity investments in buildings. In Yonkers, the average build- ing owner financed approximately $50,000 of the repair work. In Hartford, owners invested $5,000 in their prop- erties; in Bailey Gardens in Mount Vernon, the owner will finance approximately $100,000 of the repairs and moderni- zation. The small amount of investment by owners in the Hartford project is not indicative of their actual commit- ment --they also manage the building and have made some of the repairs. Therefore, they have a sizable sweat equity investment in the building. The fact that the owners are willing to invest a significant sum in their building in- dicates they are committed to making the AIP work. Owners in Mount Vernon were open and willing to work with the tenants. In Hartford, tenants were not as involved, and in Yonkers, this aspect could not be evaluated because most of the buildings had already been repaired. Tenants. Experience in Yonkers has been that tenant in- volvement ceases after the improvements are completed and management becomes stable. Exceptions include those build- ings converted to cooperatives and those that continue to have maintenance problems. AIP staff members in Yonkers explained the program at length to tenants, but did not organize a tenant association. Tenants have had a sig- nificant influence on the Bailey Gardens project in Mount Vernon, but they were not asked to join the partnership or building evaluation committees. (AIP staff did help organize the tenant association there.) 224 In Hartford, tenants in the one inhabited Sigourney Street building were not meaningfully involved in the develop— mental phases of the program. Effect on Rents In Yonkers, there was insufficient program information to assess the AIP's impact on rents. Because some buildings were vacant at the time of improvement and others were con— verted to cooperatives, the impact on rents varies. In Mount Vernon, the tenants must agree to any proposed rent increase. In Bailey Gardens, rents can be raised by 10 percent plus an amount allowed by the rent guidelines I board; the total cannot exceed 15 percent in the first year upon renewal of the lease. Also, rents for apartments under rent control are permitted to rise to market levels i when they are vacated. In the one occupied AIP building in Hartford, rents rose less than 10 percent, but the leases are written month to month, and the owner has indicated a need to raise rents again to cover rising fuel costs. Displacement In the North Broadway neighborhood in Yonkers, vacancy and turnover rates varied from building to building. In the Garrett Place neighborhood, there was very little turnover or vacancy before or after the program. The objective of the Mount Vernon AIP is to serve existing C tenants. Displacement has not been a problem, and the j staff has secured Section 8 reservations to lessen the im— pact of rent increases on tenants with low fixed incomes. In Hartford, two AIP buildings were not occupied at the time of the study. Turnover in the third building was minimal. Direct and Indirect Effects i It is too early to see any spillover or neighborhood ef— fects from the improvements in the Hartford and Mount Ver— non AIP buildings. In Yonkers, hard data were not avail— able to determine if additional private investments have been made in the two AIP building neighborhoods. However, talking to residents and driving through the neighborhoods and adjacent areas revealed that the stabilization of these neighborhoods has had positive side effects. �.z 225 f The most significant spillover effect of the AIP in Yonkers has been its influence on the investment decisions of the banking communities, owners, investors, and tenants in the North Broadway area. Before program implementation, most of the buildings in this neighborhood were experiencing disinvestment, property values were declining, and the va- cancy rate in the multifamily buildings was about 15 per- cent. Disinvestment has now been replaced by investment, property values are rising in real terms, and the vacancy rate --now 5 percent --is less than the citywide rate. As a direct result of the AIP, the neighborhood has experienced a significant revival, the real estate market is function- ing, financing is easier to obtain, and new residents are moving in. The older central business district in Yonkers near North Broadway is currently undergoing extensive commercial re- vitalization. It seems clear that, if the neighborhood had continued to decline, improvements in the area would have been unlikely. Therefore, an indirect effect of re- versing decline in the North Broadway neighborhood has been a strengthening of real estate values in the central business district. The Garrett Place neighborhood in Yonkers is a cluster of large apartment buildings, surrounded by predominantly single-family housing. The market for single-family units in the area is strong, and the condition of this housing is good. If the AIP had not been successful in upgrading the multifamily properties, it seems likely that the strength of the single-family market in the area would have eroded and private disinvestment would have occurred. Leverage The leverage of public resources in the AIP is extensive. To be conservative, private investment in the program will be considered to consist only of the value of improvements to a building. The value of time spent by volunteers on AIP business is not counted here because it is difficult to estimate and varies from year to year. The present value of the subsidy provided by the differences between market and actual mortgage interest rates is not included because, in many cases, lenders do not have the option of getting out from under the building mortgages on terms comparable with those in the conventional market. /�(v,Z 226 Public investment in the program consists of the direct costs of operating the program and the value of property taxes foregone if tax reductions have been granted. How- ever, taxes foregone are not included as a cost of the pro- gram for reasons similar to those discussed above. Many properties that had taxes restructured were either in foreclosure at the time they entered the AIP or were mak- ing little or no profit. Tax reductions would have been sought and probably granted for these buildings, and taxes would.have been lost to the city anyway. In Yonkers, the average building received approximately $200,000 in improvements; the staff estimates that five buildings could be improved per year, which means pri- vately financed annual program improvements would total $1 million. Assuming annual program operating costs of $125,000, each public dollar invested in the program is leveraged eight times. This computation is conservative; it does not take into account the additional private in- vestment that occurs in surrounding properties and neigh- borhoods as AIP results are observed. The leverage obtained in Mount Vernon is even higher. To- tal public costs (including money spent by Neighborhood Reinvestment and the city) amounted to $28,000, which produced $450,000 worth of private investment in Bailey Gardens. Therefore, each public dollar produced` sixteen private dollars. In Hartford, annual staffing costs are approximately $40,000. This funding produced $282,000 worth of private investment in the Sigourney Street project, and a leveraging of each public dollar by a factor of seven. CONCLUSIONS The results document a program that has worked well, al- beit not without some of the problems in development and transfer that would affect any new activity. AIP offers a way for cities and tenants to work with private partners to conserve an increasingly scarce commodity --private, non - subsidized rental property. Rather than relying on the regulatory clout available to cities, local communities now have a tool for setting in motion a process to manage the various interests in a given residential property. Already, development of the AIP is proceeding in several cities --including Washington, D.C.; New York City, New York; Los Angeles, Calif.; Newark, N.J.; and Dallas, Texas. 7 W.L 227 Notes 1. As used here, multifamily housing typically means structures with at least twenty units; most have fifty units or more. Properties are owned by professional investors who own several buildings. Not included here are small structures or small—scale investors. There is a clear program preference for dealing with housing professionals. 2. No public subsidy is associated with the AIP except the occasional use of Section 8 certificates for eli— gible tenants, who would be displaced if such rent subsidy were not available. 3. This trend in diminished tenant involvement can be looked at in two ways. It may be viewed in a posi— tive way in the sense that once the tenants have been helped, they go on to conduct their lives as normal tenants and are not involved in the operation of prop— erty. On the other hand, it may be viewed negatively in .the sense that it may reflect a return to "business as usual" and a decline in the interest or the ability of tenants to enforce certain standards of behavior in the building. It can also be viewed in terms of the difficulty tenants have in dealing with strictly fi— nancial and technical issues associated with apartment building maintenance and rehabilitation. None of the social service or resident governance aspects of NHS applies to the AIP program. Once improvements have been agreed to and management's practices rectified, there is little to sustain tenant interest. G oZ- 228 CHAPTER 15 AN ASSESSMENT OF THE AIP EXPERIENCE The Apartment Improvement Program (AIP) is designed to help stabilize problem multifamily properties in neighborhoods experiencing incipient decline. The approach taken con- siders the specific needs of the neighborhood, the build- ing, and the various partners. All key factors --city offi- cials, financial institutions, owners, and tenants --in- volved in determining the building's and the neighborhood's future meet to work out a solution. This process helps build trust and confidence and produces a solution that is workable and realistic in light of the financial, mana- gerial, physical, and social problems affecting the build- ing and its neighborhood. The AIP addresses several problems confronting the multi- family housing sector today. Owners of rental properties are experiencing declining cash flows as operating and energy costs rise, and they have not been able to raise rents enough to recover the cost increases. In addition, tenant and management problems often exacerbate a build- ing's precarious financial situation. By focusing on a specific building, the program examines not only the fi- nancial condition but also the owner's ability to manage the building; problems, if any, caused by tenants; and repair and modernization requirements. The program has worked well in Yonkers, N.Y., producing significant visible improvements in the buildings in the North Broadway and Garrett Place neighborhoods and has generated investment in surrounding areas as well. The program has not been operating long enough in the other two study cities (Hartford, Conn., and Mount Vernon, N.Y.) to evaluate its effect on neighborhoods; however, these programs have successfully improved a number of units, and more are in development. ADAPTABILITY OF THE MODEL Each element of the AIP model is flexible, with some quali- fications. The actions required of owners, members of the banking community, tenants, and city officials are all in their own best interests in the appropriate context. The most serious qualifications are whether sufficient city 229 4� ,, _ support can be developed for the program, whether owner and financier cooperation can be developed, and whether hether staff persons with the necessary in key positions. The AIP model requires a strong city commitment. If the program is not completely staffed with full-time employees directorand if the f the responsibiliitiesin the department �program oimplementation may suffer. If the heads of the city departments from which staff are borrowed and in which the AIP director is lodged are not fully behind the program, then the avail- ability of staff and resources may be limited. City com- mitment was not a problem in Yonkers, but it could be elsewhere -1 The program requires at least two and probably three full- time employees. Full-time employees are necessary to ad- minister the program, to work with the tonants work in a the ganizing and communications capacity, owner to document the financial history of the building and its repair and modernization needs, and to work with all articial thatpmosteScities v would have personnel package.It Iunlikely to could perform the tenant organizing and the financial analysis functions. There thesefore, if functions,e the permanentstaff directorowillred havetto perform assume them; such a program will probably develop very slowly because of constraints on the director's time. Another sensitive aspect of the city's commitment is the the tax adjustment of property assessments. In Yonkers, assessor's office can make the decisions unilaterally. council The decision does not have to go through the city and, therefore, it is kept out of the political howevearena r some extent. Reductions in tax assessments must, be approved by the city council in Mount Ver on. aAlthou Although has been no problem to date, it may politi- cally sensitive issue in the future. Commitments of the other parties should not pose problems in terms of program replication. Given the economicfinan- pres- sures confronting the multifamily housing sector, cial institutions and owners should be predisposed to co- operate with each other and with the city. Tenants should be willing to cooperate if they are brought into the pro- cess early and if they are offered meaningful participation commitment of tenants will depend in decision making. The to some extent on the ability of the AIP staff to work with them. 230 There is nothing unique about the AIP model to limit its application in other cities across the country. The key to making the model work is careful implementation, and the responsibility for implementation rests most heavily on the city. Primary concerns of financial institutions, owners, and tenants are that they must have access to city staff, that the red tape that accompanies most gov- ernment programs must be eliminated, and that the city must fulfill its commitments. If the city is unresponsive to the needs of the program, the other partners may drop out. r The role played by city staff members in Yonkers was criti- cal to the success of the program. Owners and members of t the banking community felt that they could make their in- vestment decisions and conclude negotiations in a reason- able time, and they had confidence in the city's ability to respond to new problems. Active involvement of the city staff was also important to tenants, who depend on owners to keep commitments concerning improvements and rents. Trust by all partners makes the program work, and trust results from ongoing, open communication. The city, therefore, holds the program together, and the critical element is hiring enough competent, sensitive staff members to accomplish the task. For replication, then, the most important element of the model is, the com- mitment of the city to provide enough staff and other re- sources to make the program work. t AIP AND NHS IN COMBINATION i The Neighborhood Housing Services (NHS) model is similar 1 in many respects to the AIP model. They both rely on public-private partnerships with financial institutions and the involvement of neighborhood residents. The key differences between the two programs are their organiza- tional structures and funding sources. NHS is a nonprofit corporation with its own board of di- rectors and funding sources. The AIP is placed in city r government; its budget is controlled by the head of the city department within which the program is lodged. The NHS has one primary mission, and it is funded and staffed to operate in the neighborhood where it is located. There are relatively few non -NHS time demands imposed on the staff and, because the board of directors controls the budget, the board can allocate the resources as it sees best. 231 ��� The AIP, however, is essentially a city program. Most staff members have other responsibilities, and the part- nership committee does not directly control the budget. Although a program can work well with this organizational structure, it may encounter problems if the non-AIP time demands become too great or if the people who are assigned to the program become too few. In theory, there is no reason why the AIP could not be de - signed to operate organizationally as a non-profit NHS -type program, and there is no reason why it could not be incor- porated into an existing NHS. In fact, there may be real advantages to doing so. NHS focuses primarily on single-family housing. However, most NHS neighborhoods have multifamily properties that need attention. The AIP could provide NHS with another tool to cope with neighborhood decline. In addition, the skills required to implement the AIP are not unlike those already existing within an NHS. There is little differ- ence between working with tenants and working with a neighborhood organization --the community organizing skills needed and the problems the two programs encounter are similar. There is some specialized knowledge required to work with financial institutions on multifamily financing problems, but it can be learned easily. Likewise, some specialized knowledge is needed to work with the tax as- sessor's office, but it should not be difficult to obtain. In fact, a member of that office could be added to the NHS board. Finally, the skills needed to assess the physical problems of single-family and multifamily properties are not significantly different. The primary disadvantage of operating the AIP through an NHS is that the link between the AIP and city government would not be as strong. Thus, the AIP might not be able to "borrow" city building inspectors. However, this need not be an insurmountable problem. Moving the AIP outside city government could affect rela- tionships with the tax assessor's office, the mayor's of- fice, and the city council. Modifications in real estate taxes or reductions in real estate tax assessments might then be more difficult to obtain, and there might be less incentive for a city to fund the program at an appropri- ate level. 232 11/0,2 It is impossible to assess the extent of the effects of these changes. If the AIP were to be operated outside city government, the implications with respect to the will- ingness of the city to consider real estate tax reductions and to fund the program would have to be examined. It could be argued that operating the AIP through an NHS would limit the types of neighborhoods in which the pro- gram could be implemented; however, there is no merit to this argument. There is no reason an NHS could not oper- ate the AIP in a nearby non -NHS neighborhood or why NHS boundaries could not be expanded to include areas with a substantial number of apartment buildings. The AIP should not be constrained organizationally because of the way it has been implemented to date. In some cities, it may make sense to operate the program through an NHS; the city would need to contribute funds directly to the NHS operating budget to pay for an expanded NHS staff. In other cities, it may make sense to continue the present organizational arrangement or to develop new approaches. PREVENTING DECLINE As discussed previously, the workings of private market mechanisms often accelerate decline in multifamily prop- erties. An intervention strategy (such as the AIP) is needed to counteract these market forces. Two factors are important in assuring that the AIP will help prevent the return of decline to a building or the entire neighbor- hood. First, each building and the neighborhood as a whole must see the return of private market mechanisms, as has clearly happened in Yonkers' two AIP neighborhoods. The increase in sales prices, the lower vacancy rates, and the strong demand for existing rental units substan- tiates the return of the private market in these locations. Second, after the initial building improvements have been made, it is critical that the structures continue to be: upgraded and maintained. Such activity has occurred in Yonkers. To ensure that decline does not recur, the build- ings and the neighborhood must be monitored. Early detec- tion and resolution of problems will prevent decline from even starting. /74i.Z 233 SUITABLE BUILDINGS There is no reason why the AIP cannot be used to, treat any building, so long as there is a market for the building after improvements are made. Obviously, market rents will have to be high enough to provide the owner with sufficient cash flow to amortize the outstanding debt and provide a "normal" rate of return. Therefore, if a building is badly deteriorated, the costs of modernization and repair will be high and it will be difficult to put together a financial package acceptable to all parties and still make the build- ing economically viable. COSTS AND BENEFITS To date, all parties have benefited from the AIP. A city's major cost has been the amount of money it takes to fund the program. The reductions in tax assessments are not a real program cost because most of the buildings were in sufficient financial difficulty to warrant these reductions and, therefore, the real estate tax loss would have hap- pened anyway. In return, the city is solidifying its real estate tax base and will recoup its original investment many times over through the taxes paid by a healthy building. Financial institutions have also benefited. In many cases, they had few other options than to participate. The build- ings were not marketable, or if they were the sales price would have been less than the outstanding value of the mortgage. The program strengthens the value of the mort- gage's underlying security and provides cash flow for amortization. A rate of interest on the outstanding mort- gage, considerably less than prevailing market rates, is often renegotiated; in most cases, this is not profit fore- gone because there was no better alternative. Mortgage holders are pleased with the program and view it as the only solution to the problems many of these structures face. Owners have benefited in both the short and long terms. In most cases, they were making no money from their in- vestments and were faced with the prospect of losing all of it. The program enables them to retain their invest- ment and to avoid the recapture of accelerated deprecia- tion if they defaulted; it also provides them with a normal rate of return. Owners normally are required to increase the amount of their equity investment in the build- ing, but they receive a normal rate of return on the addi- tional investment. 234 Tenants have benefited, but they may also have paid the highest cost (as increased rents) for the benefits received. Tenants receive a well-maintained, modern building; greater control over tenant selection; more input into setting build- ing rules and regulations; and a more responsive management. Thus, tenants generally receive net program benefits. If they have the opportunity to move and decide to stay, it can be assumed that they see.themselves as better off than they would be if they moved. In most buildings tenant turnover, as a'result of the AIP, has been low. To ensure that tenants benefit from the program, their participation must be encou- raged, which may require extensive tenant organizing efforts --even after a building has been successfully treated. The benefits for all of the tenants, have beenesustained s, with h over sstime. ible exception provides ample evidence that the buildings have remained economically viable. With respect to the tenants, it is more difficult to reach a conclusion. Tenant involvement in most of the Yonkers buildings ceased after the repairs were completed. A formal survey was not part of this i study, and it is not possible to evaluate what has of i to rents, owner responsiveness, and general tenant satis- faction with the property over time. TENANTS SERVED The AIP is not designed to displace tenants. The buildings treated by AIP serve low- and moderate -income residents and f it is important that the interests of the current residents be protected. However, in some cases, rents must be raised as part of the overall financial package. This increase could cause displacement, particularly for those on limited incomes. This potential problem is mitigated to a great extent, however, because tenants are involved in the nego- tiations and must agree to the amount of the increase. I£ a significant hardship is to be imposed on some tenants, that fact is brought out early in the negotiations. In addition, Section 8 certificates have been used to lessen the impact of rent increases on lower-income tenants. In most AIP buildings the owner, tenants, lender, and city have reached agreement on the improvement plan and may actually sign an agreement. During the first years the cityts tax level may be predicated on the other three partners' maintaining their end of the agreement. However in some buildings where there is no tax reduction, the AIP is less able to protect tenants after improvements have been completed. Thus, an unscrupulous owner could effectively force out low- and moderate -income tenants -- either by significantly raising rents or by converting the 235 7 6 �7 building into a condominium. The program should ensure that the rights of low- and moderate -income tenants are protected over time, not only for moral reasons, but to protect the credibility of the AIP. THE ROLE OF NEIGHBORHOOD REINVESTMENT Neighborhood Reinvestment is the most crucial element in the ATP developmental process, and the technical assistance provided by Neighborhood Reinvestment is not limited to the developmental phase. Program staffs in both Hartford and Mount Vernon have found Neighborhood Reinvestment's as- sistance to be invaluable in helping them to resolve the problems that occur from time to time.3 As more AIPs are developed, Neighborhood Reinvestment staff will be spread across a larger number of cities and may not be able to keep abreast of all of the specific details of each program. If this happens, the staff's ability to help local programs resolve unique problems could be impaired. Obviously Neighborhood Reinvestment can add to its AIP staff; however, there is a risk that the needs of the developing programs could outstrip the capacity of the staff to perform satisfactorily. This note of caution applies not only to the number of staff persons, but to their level of experience and expertise. It is imperative for Neighborhood Reinvestment AIP staff to grow in number at the same rate as the programs expand, but not at the expense of staff capability to respond knowledgeably to the problems of AIPs. CONCLUSIONS The Yonkers program has been successfully replicated in Hartford and Mount Vernon. Despite growing pains in these cities, each program has shown positive results. The pri- mary consideration for the long-term success of the pro- gram is the level of staff resources devoted to it; neither Hartford nor Mount Vernon has had sufficient city staff. Although local circumstances dictate staff size and or- ganizational configuration, three full-time professionals should be considered as the minimum city staffing commit- ment to the program. Fewer persons or heavy reliance on a part-time staff may make it difficult for a program to improve more than one or two buildings a year. If a pro- gram does not treat more than this number, support from the volunteer committee members may wane and support within the city may dissipate also. In addition, the visual impact on a neighborhood would not be large and, therefore, the positivespillover as seen in Yonkers would not result. 236 Also, if program output is small, economies of scale do not result; their lack would reduce the amount of leveraging of public resources. The major problem confronting the AIP is the willingness of city government to commit adequate resources at its inception and to sustain this funding level after the first year or two. If resources are not sufficient, pro- gram results will be minimal and the impact will be dif- ficult to assess. If the results are not apparent to elected and appointed officials in a fairly short time, the city's willingness to commit funds may diminish and effectively kill the program. Therefore, in considering AIP expansion, Neighborhood Reinvestment must pay particu- lar attention to the level of interest and commitment of each city. Finally, the number of projects undertaken by the AIP in any city also depends on the ability of the program to obtain mortgage financing; therefore, credit market con- ditions may influence the level of program activity. It did not appear that rising interest rates and the declin- ing availability of funds affected program performance during the first half of 1980 in the cities studied; how- ever, it was obvious from conversations within the finan- cial community that, if potential AIP projects had devel- oped to the point of the need for financing during this period, loan commitments would have been difficult to ob- tain. Thus, there is a need to find a mechanism to shel- ter the AIP from the vagaries of the financial markets. A program such as the AIP, which is based on a partnership effort, can be severely damaged if one of the partners is unable or unwilling to deliver. If credit market condi- tions make it difficult for lending institutions to pro- vide sufficient funds on terms that make the project eco- nomically viable, then the level of program activity will decline. The momentum of the program in a city may be curtailed, thus discouraging the other partners. After this situation, it may be difficult for a program to re- generate itself as mortgage financing becomes more plenti- ful. 237 �Z4,2 1. 2. 3• Notes In both Hartford and Mount Vernon, the programs were largely within a city department; the program director reported to an administrative officer within the de- partment who in turn reported to the head of the de- ; partment. The individuals employed in each program were few, and they had other responsibilities within their departments. In Hartford, there were four part- time people, three of whom are assigned directly to AIP; in ne is assigned directly tounthe V program. A smallemployee staffand multiple responsibilities limit the speed at which a program can be implemented and lengthen the time it takes to develop a track record. If a program is slow to de - d and lose interestl,e andltheeers may program maymnotidevelop develop visibility to sustain the initial momentum. The major advantage would be to give NHS a broader range of neighborhoods in which to work and a greater control over developmental activities in those neigh- borhoods. Funding for this work could be by contract. matureMost have con- tracting give some sufficientexperience that w thisapproach would work. Some concern was expressed aboutthe ability b alitservices Neigh- borhood Reinvestment to supply other AIPs as they are developed. A great deal of specialized and market specific knowledge is required to help a newly created program. It may be appropri- ate in places to have local consultants involved in housing management and finance rather than full-time, nonlocal Neighborhood Reinvestment staff. 238 46,2 -- CHAPTER 16 AN OVERVIEW: CENTRAL CITY HOMEOWNERSHIP AND REVITALIZATION TRENDS Since World War II, central cities have faced a dramatic emigration of population and jobs and increasing disin- vestment by property owners. In recent years, there have been some indications of renewed interest in investing and buying homes in central cities.l In many cities, vacant and substandard properties are being purchased and rehabil- tated, and property values are rising. There is evidence that homeowners are becoming more willing to make improve- ments to their properties. In some localities, entire neighborhoods are in the process of being revitalized. An increase in the level of homeownership seems to be linked to the central city revitalization that is occurring, and j homeowners and home buyers are playing a central role in this process. Although there is a consensus among urban observers that the existence of these trends is widespread, there is less agreement about their causes, implications, and long term effects. i The Home Ownership Promotion Program (HOP), which a number of Neighborhood Housing Services (NHS) programs have estab- lished,•is designed to promote homeownership as a way to deal with the problems of deterioration, disinvestment, and displacement in neighborhoods. The HOP attempts to help up- grade individual structures and increase the level of home- ownership in a neighborhood. It is viewed by Neighborhood Reinvestment as an important programmatic technique for carrying out a comprehensive neighborhood improvement and revitalization strategy. Specifically, the HOP is designed to overcome the problems associated with • Housing abandonment and large numbers of vacant properties in a neighborhood; • The incidence of many absentee -owned properties that are undermaintained and below 'general neigh- borhood standards; • A real estate market that is functioning ineffec- tively or has ceased to function; and • Displacement of long-term tenants if homeownership rates were to increase. 239 4G,Z_ In NHS neighborhoods, the HOP works with current property owners, renters who could become homeowners, otherrospec- finan- tive home purchasers, the real estate industry, and tial institutions to 0 Facilitate and encourage the purchase and rehabili- tation of vacant and for -sale housing by current renters and other prospective home buyers; • Increase the levels of homeownership and reduce the percentage of absentee -owned properties; • Reactivate and stimulate the neighborhood residen- tial real estate market by improving the availabil- ity of financing, by providing rehabilitation assis- tance to home buyers, and by encouraging and assis- ting the real estate industry to serve the neighbor- hood; and • Promote the neighborhood and make potential home buyers aware of the housing opportunities that are available. ; This section examines the experiences of the HOP to date, mainly through assessing the Philadelphia and Baltimore programs. To describe the environment in which revitaliza- tion must occur, this section also reviews national trends in central city revitalization activities and in homeowner- ship patterns. The link between homeownership and revitali- zation is reviewed and issues that are posed are discussed. The objectives, characteristics, and achievements of previ- ous homeownership efforts are noted and discussed. Finally, the scope of the HOP study is described. THE DECLINE OF CENTRAL CITIES In the past thirty years, social, political, economic, and physical changes in U.S. cities have brought about large declines in population, job opportunities, and commercial and industrial activity. These changes have resulted from such forces as high levels of new construction in suburbia; increased personal income and expectations; nearly univer- sal automobile ownership and an expanded highway system; changes in manufacturing processes and the economy; the availability of low-cost, attractive financing to purchase new housing; and racial, ethnic, and income prejudices. These forces have negatively affected the social and eco- nomic health of central cities and have led to high resi- dential vacancy rates, declining property values, stagnant 240 41 ;;Z_ or declining tax revenues, large-scale abandonment and dem- olition of structures, disinvestment or lack of investment, and deterioration of public services. As these trends have interacted with one another, they have tended to reinforce one another, thereby continuing the spiral of decline. The population loss of central cities illustrates the magni- tude of the decline. Between 1950 and 1975, the percentage of the total U.S. population in central cities declined from 35.5 to 29.2 percent.2 Several sets of statistics document the trend. Of the sixty cities with 200,000 or more population in 1970, 38 percent declined between 1950 and 1960; 45 percent declined between 1960 and 1970; and 73 percent declined between 1970 and 1973• Between 1970 and 1974, central cities lost 1.9 percent of their popula- tions; for, cities in standard metropolitan statistical areas (SMSAs) of 1 million or more population, the rate of decline was 3.8 percent.3 For every person moving into a central city, two left. The population decline has not been uniform among all groups or sections of the country. Cities in the Northeast and North Central states have suffered a disproportionate population decline, primarily due to the exodus of the middle class to the suburbs. The middle-income popula- tion decline, coupled with the immigration of low-income rural migrants, many of whom are black or Hispanic, has caused a significant change in the population mix of cen- tral cities. For example, between 1950 and 1973, the per- centage of whites who lived in central cities declined from 35 to 26 percent, whereas the percentage of blacks who lived in cities rose from 44 to 60 percent.4 Average cen- tral city income levels have been declining. Between 1970 and 1974, the median income of city emigrants was $14,169; for immgrants it was $12,864.5 HOMEOWNERSHIP TRENDS IN CENTRAL CITIES Most Americans are homeowners. As table 16-1 shows, nearly 65 percent of all families own their own homes, and the per- centage of homeowners has been increasing over time. Home- ownership is less common in central cities than in suburban areas. About half of all central city families own their own homes. In suburban ares, the homeownership rate is 71 percent. As table 16-1 indicates, homeownership has been increasing in all parts of the country since 1960 but has appeared to level off since 1975• 241 416 TABLE 16-1 National Homeownership Rates: Percentage Distribution 1960 - 1977 Location 1960 1970 1975 1977 United States 61.9 62.9 64.6 64.8 Inside SMSAs 58.9 59.5 61.2 61.0 Inside central cities 47.4 48.1 49.6 49.0 Suburbs 72.7 70.3 71.0 70.8 Outside SMSAs 67.1 70.4 72.1 72.9 Source: S. Marshall and J. P. Zais, How Selected HUD Pro - rams Serve Low and Moderate Income Families with Children Washington, D.C.: Urban Institute, July 19 0 , P. 51. Although homeownership increased slightly in central cities in the 1970s, the data in table 16-2 show it increased at a slower rate than it did in the suburbs. Table 16-3 shows that central city homeownership has been growing for all racial groups, particularly for blacks. Between 1960 and 1975, black homeownership increased 14 per- cent, compared with an increase among whites of nearly 5 percent. On the other hand, black and Hispanic families are less likely to be homeowners, both nationwide and in central cities. In 1977, only 36 percent of black families and 34 percent of Hispanic families in central cities were home- owners. Whites are more likely to be homeowners at all income levels, but particularly among lower-income families. Generally, homeownership rates correlate with income. In 1977, house- holds with incomes of $8,000 or less had a homeownership rate of 48 percent; households with incomes of $16,000- $23,000 had a rate of 75 percent; and households with in- comes over $35,000 had a rate of 90 percent.6 242 ///per :I TABLE 16-2 Owner Occupancy and Values of Housing Units in Central Cities and Suburbs Source: F. J. James, "Private Reinvestment in Older Housing and Older Neighborhoods: Recent Trends and Forces" (Statement Before the Committee on Banking, Housing and Urban Affairs of the.U.S. Senate, July 10, 1977), PP• 7,9• Number of Owner -Occupants (OOOs) Central cities 10,300 11,087 11;199 11,280 7.6 1.0 0.7 Suburbs 15,790 17,854 18,509 19,104 13.1 3.7 3.2 .... ... ...... . Median Estimated Value M Central cities 16,400 22,300 24,800 26,900 36.0 11.2 8.5 Suburbs 20,800 29,500 32,500 35,300 41.8 10.2 8.6 Source: F. J. James, "Private Reinvestment in Older Housing and Older Neighborhoods: Recent Trends and Forces" (Statement Before the Committee on Banking, Housing and Urban Affairs of the.U.S. Senate, July 10, 1977), PP• 7,9• TABLE 16-3 Trends in Homeownership by Race and Location 1960-1977 Percentage Percentage Racial group Homeowners 1960 1970 M 1975 1977 Change, 1960-1975 Change, 1970-1977 and location U.S. total White_ 64.4 38.4 65.4 41.6 67.7 43.8 67.7 43.6 +4.7 +14.1 +3.5 +4.8 Black Hispanic n.a. 43.4 43.0 64.6 43.1 64.8 n.a. +4.4 -0.7 +3.0 All 61.9 62.9 N Inside central cities White 50.3 51.3 53.4 52.3 +6.2 +18.5• +1.9 +4.3 Black 31.4 34.8 33.0 37.2 34.5 36.3 34.1 Hispanic n.a. 47.4 48.1 49.6 49.0 +4a6 +1.8 All Source: Marshall and Zais, How Selected HUD Programs Serve Low and Moderate Income Families with Children, p. 65. n.a. not available. The cost of buying and owning a home is increasing. The median price of an existing home rose from $23,000 to $42,000.7 As shown in table 16-4, it is estimated that the annual housing cost of owning a standard single- family house built in 1967 rose from $2,430 to $5,290 between 1967 and 1976. In relation to income, the cost of ownership rose from 34 to 42 percent of median house- hold income between 1970 and 1977• Housing is less costly in central cities than in suburban areas. Table 16-2 compares the median estimated values for owner -occupied units inshows central cities suburbaand in suburbs between 1970 and 1975; it had higher median values butthat epercentage rceB hes same. over the 1973-75 Period are In 1975, the median value of a suburban owner -occupied unit was 31 percent higher than the median value of a central city owner -occupied unit. Many factors 'contribute to the lower housing prices in central cities, but one factor is availability of mort- gage financing. Mortgage loans have not been readily available in many urban neighborhoods. In many localities, private lenders lost confidence in the future of the cen- tral city or in particular neighborhoods because they per- ceived lending risks were high and they feared that pro- perty values were declining. Some financial institutions required abnormally high down payments or shorter mortgage terms. Other lenders would not finance the purchase and rehabilitation of a property. Publicly sponsored financ- ing programs could not fill the gap left by private finan- cial institutions because the programs either were funded at a low level or were not readily available to most buyers. In recent years, federal legislation and changing attitudes by private lenders have greatly expanded the availability of financing and improved terms and conditions. THE NEIGHBORHOOD CHANGE PROCESS Many factors influence neighborhood conditions, and there are many explanations for neighborhood change and deteri- oration. Regardless of the explanation, each city and each neighborhood is affected in different ways by the variety of influences that arise from national, local, and neigh- borhood forces. These forces cause cities and neighborhoods to be in a consland demand,nstate citieseanddneighborh neigon hborhoods factors of supply y be growing, declining, or staying the same in terms of population, employment, property values, extent of capital investment, condition of structures, and environment. 245 X4.2_ TABLE 16-4 Estimated Average Annual Costs of Owning a Standard Single -Family House Built in 1967, 1967-76a Year Cost ($) Annual cost of owning ercentage ange from previous year and managing Percentage Change from 1967 Annual costo as a percentage of median household income 1967 2,430 -- - 34 34 j 1968 2,630 8.2 8.2 . 36 1969 2,980 13.3 22.6 a 1970 3,165 6.2 30.2 36 1971 3,245 2.5 33.5 36 1972 3,485 7.4 43.4 36 37 1973 3,865 10.9 59.0 1974 4,470 15.7 84.0 40 1975 4,900 9.6 101.6 42 1976 5,290 8.0 117.7 n.a. Source: F. J. James, "Private Reinvestment in Older Housing and Older Neighborhoods: Recent Trends and Forces," p. 23. n.a. not available. a. For a definition of the characteristics of the standard 1967 home, see U.S. Bureau of the Census, "Price Index of New One -Family Homes Sold," Construction Reports, second quarter, 1973. b. Gross costs before homeownership deductions. Neighborhood decline occurs when the demand for housing lessens or when the character of demand changes, such as when lower-income households who cannot afford the costs of homeownership move into an area where owner occupancy has predominated. Neighborhoods decline when they become less attractive or competitive with other neighborhoods in terms of homeownership or rental costs, amenities, and environment, and when demand fails to keep pace with the availability of housing. The lack of competitiveness or attractiveness of an area may result from several factors. Both objective conditions and psychological expectations are important. For example, the high rate of new construction in the suburbs since World War II is believed to be an important factor in bring- ing about central city decline. An area of mostly elderly residents who are less willing or able to maintain their properties is an example of an internally generated factor that can negatively affect an area. Also, expectations about the expected future of a neighborhood will help to determine the willingness of property owners to invest in the area. The attitudes of real estate agents and lenders also may play a significant role in determining the level of demand. The results of slacking demand can be falling property values, disinvestment by property owners, changes in the racial mix or income levels of residents, and a de- clining housing sales market. In many cases, these changes reinforce one another, and, as a result, the momentum of decline increases. Unless the decline is arrested or sta- bilized, an area ultimately may experience high levels of abandonment. By contrast, greater demand for housing can bring about the upgrading and revitalization of an area. Increased demand in a particular neighborhood may occur as a result of an increase in the relative value of the housing com- pared to other neighborhoods, population growth, the re- moval of blighting influences and improvement of environ- mental conditions, the recognition of available amenities, and changes in lifestyle. Expanding homeownership is one way to increase the demand for housing and bring about more investment in properties. Additional demand can be generated in a neighborhood by helping tenants to become homeowners and by attracting additional outside buyers to the neighborhood. Increased homeownership can lead to bet- ter -maintained properties and increased neighborhood con- fidence. 247 11, 446 �2_ The ob�ective of the HOP is to counter the forces of de- cline. The HOP seeks to renew the neighborhood by faci- litating the improvement, purchase, and sale of absentee - owned properties to tenants and other buyers and by market- ing the advantages of the area to homeowners and potential buyers. CENTRAL CITY REVITALIZATION TRENDS Despite the evidence of central city decline, there are signs of growing interest in central city living, and available data show that reinvestment and revitalization activities are widespread. These activities take two forms, upgrading by existing property owners (as reflected in NHS programs, for example) and gentrification reinvestment in areas by new (middle-class) buyers or developers. For up- grading reinvestment, the data indicate that central city property owners who largely have low and moderate incomes are investing more money in their properties than they had been willing to before. There also is evidence of an in- crease in homeownership in central cities and of rehabili- tation and restoration of many vacant or substandard houses by young, middle-class, small households.9 Table 16-5 presents data on property improvement activity and shows that owners of single unit structures in central cities have increased the level of their expenditures for maintenance, repairs, and construction improvements. Ex- penditures rose from a per property average (constant 1973 dollars) of $320 in 1970 to $467 in 1977, a 46 percent in- crease for central cities. For suburban owner occupants, the increase was only 19 percent.10 In many cities, rehabilitation of deteriorated residential areas is taking place, much of which has been generated spontaneously by private investors and urban pioneers. A 1975 survey by the Urban Land Institute found housing re- habilitation and neighborhood revitalization under way in half the cities with populations over 50,000 and estimated that about 55,000 units had been rehabilitated during the previous seven years.11 A follow-up survey conducted in January 1979 indicated that renovation activity had spread to more cities and that the number of units renovated had increased substantially.12 IT� M:1 I TABLE 16-5 Average Expenditures for Maintenance, Repairs, and Construction Improvements per Property for Owner -Occupied, One -Unit Properties, 1968-1977 (in 1973 Constant Dollars) Source: James, "Revitalization," P. 134. a. Only expenditures made on jobs costing $25 or more are included. b. Figure assumes that the number of properties in cen- tral cities, suburbs, and metropolitan areas held at their 1973 levels. Information is fragmentary on the extent to which revitali- zation is occurring, but in many cities such efforts are highly visible, especially in larger cities and in older cities in the Northeast and South.13 Neighborhoods with special architectural or environmental characteristics are most likely to be renovated. In some instances, proximity to downtown and to white collar employment are important in determining the attractiveness of particular neighbor- hoods. An Urban Coalition study of displacement in forty- four cities found that 85 percent of the neighborhoods undergoing rehabilitation were located near the downtown area or near universities. More than half were designated as historic districts or were applying for that designs- tion.l4 249 -Ir o.Z Inside SMSAs Total outside Year U.S. Average central cities Central cities 1968 336 368 375 1969 317 372 340 1970 329 388 320 1971 329 366 303 1972 1973a 330 281 409 350b 332 348b 1974a 299 358b 374b 1975a 309 374b 435b 1976a 350 449b 436b 1977a 359 462b 467b Source: James, "Revitalization," P. 134. a. Only expenditures made on jobs costing $25 or more are included. b. Figure assumes that the number of properties in cen- tral cities, suburbs, and metropolitan areas held at their 1973 levels. Information is fragmentary on the extent to which revitali- zation is occurring, but in many cities such efforts are highly visible, especially in larger cities and in older cities in the Northeast and South.13 Neighborhoods with special architectural or environmental characteristics are most likely to be renovated. In some instances, proximity to downtown and to white collar employment are important in determining the attractiveness of particular neighbor- hoods. An Urban Coalition study of displacement in forty- four cities found that 85 percent of the neighborhoods undergoing rehabilitation were located near the downtown area or near universities. More than half were designated as historic districts or were applying for that designs- tion.l4 249 -Ir o.Z Revitalization activities seem to be closely tied to the increase in homeownership in central cities. Existing homeowners and recent purchasers seem to be playing an important role in rehabilitation properties and in trigger- ing the revitalization process. An increasing level of homeownership can stimulate revitalization activities be- cause it indicates a growing confidence in the neighbor- hood, increasing stability and commitment to the area by residents or buyers, and improved opportunities for pro- tecting or raising property values. Increased homeowner- ship may help to reduce the incidence of vacant and aban- doned properties; homeowners, unlike renters, have a vested interest in maintaining their properties and improving their neighborhood. Several factors seem to be at work in making homeownership in cities more attractive: • Housing costs have risen rapidly, particularly for new housing, and generally central city housing is a bargain compared with housing in the suburbs.l7 The total number of households seeking housing has been increasing because of the large number of people in the 24- to 34 -year-old age bracket (the bracket where household formation usually occurs) and the growing number of single persons owning homes and of small households (caused by divorces, having fewer children, etc.). Table 16-6 shows the trends of homeownership by household types for the period 1970-77• The younger households typically are first-time home buyers with limited capital for down payments and relatively low in- comes (though many such households have two wage earners and are able to spend more for housing); central city homeownership may be the only or the most attractive housing option. Rising energy costs have made central city living more attractive for persons who work in the cen- tral city. Changes in lifestyle and attitudes have favored central city living because it provides more varied living arrangements; better access to cultural op- portunities; and a variety of architectural, neigh- borhood, and environmental amenities. 250 7�'2- I i i TABLE 16-6 Trends in the Relationship Between Ownership and Household Types 1970 - 1977 Household type Homeownership percentage rates 1970 1974 1977 Homeownership percentage rate of change, 1970-77 One-person household Head under age 65 33.5 32.4 31.7 - 5.4 Head over age 65 54.1 56.2 58.7 + 8.5 Two -or -more -person ouse o Husband and wife Head under age 30 39.4 46.4 49.0 +24.3 Head age 30-44 73.1 77.7 79.4 +:8.6 j Head age 45-64 80.8 85.2 86.8 + 1.3 Single male head under age 65 49.1 44.6 42.9 -12.6 Single female head under age 65 42.7 41.9 41.7 - 2.3 Head over age 65 76.5 79.8 81.2 + 6.1 Source: Sue Marshall and John Zeis, How Selected HUD Pro- grams Serve Low and Moderate Income Families with i ren, 251 �-.2 For some, the urban neighborhood environment is ap- pealing, and many city residents have come to re- cognize the attractiveness and advantages of their particular neighborhood. Reductions in social tensions, concern about crime, and disruptive change have helped to reduce nega- tive perceptions about city living. Although the signs of central city revitalization are en- couraging, this trend should be viewed in perspective. It involves a relatively small number of households, pro- perties, and neighborhoods. The trend does not appear to be a "back to the city" movement; rather, it is a renewed interest in certain specific neighborhoods. Studies have shown that most buyers of rehabilitated housing are not immigrants to cities; most were already living in the central city and either wanted to become homeowners or wanted to upgrade their housing.16 Nevertheless, under certain circumstances the opportunities for central city neighborhood revitalization are more favorable than they have been for a long time. GOVERNMENT REVITALIZATION INITIATIVES Many federal, state, and local government initiatives have been designed to deal with neighborhood decline and hous- ing deterioration.17 Some programs attempt to solve par- ticular problems, such as providing decent housing to lower-income households; others are more comprehensive and seek to improve overall conditions. Some have been de- signed to subsidize or encourage private action; others try to improve neighborhood and housing conditions through public actions. They have included: • Actions directed to improve the flow of investment capital and financing in central city neighborhoods, including the Home Mortgage Disclosure Act (1975), which requires financial institutions to make in- formation on the location of their loans available to the public; modification of mortgage insurance programs (such as FHA) and underwriting practices to encourage central city lending and rehabilita- tion; the Community Reinvestment Act (1977), which is designed to motivate lenders to invest in cen- tral cities; and the establishment of secondary mortgage market programs through the Federal Na- tional Mortgage Association (FNMA), the Government National Mortgage Association (GNMA), and the Fed- eral Home Loan Mortgage Corporation that attempt to expand financing available in central cities; 252 • The provisions of comprehensive community develop- ment assistance to cities, including HUD'sommu- ch pro- nity Development Block Grant program, develop - vides block grants to cities for community ment, neighborhood improvement, and housing rehabi- litation; • The enactment of housing subsidy programs adminis- tered by HUD, such as the Section 312 rehabilita- tion program and the Section 8 existing, new con- struction, and rehabilitation programs, which aid in for low -development and moderate nincomeafamilies; of housing • Local government actions such as code enforcement programs, local rehabilitation financing programs, property tax abatement legislation, and the pro- vision of neighborhood services designed to halt blighting influences and to encourage property im- provement; and • Development of neighborhood-oriented HUD'sCehomesteading assistance approaches suchArea (NSA) program, the Neighborhood Strategy ap- proach adopted by the Community Developmentood Block Grant program, and the Section 8 neighborhood ing strategy area program, which target public funds and subsidies to particular neighborhoods.) The success of these efforts has varied by program and lo- cality. Their success has been dependent on their ability to look at the neighborhood in a comprehensive manner, to coordinate private rehabilitation and public improvement, and to include resident involvement in a meaningful way. THE HOP STRATEGY An NHS program deals with neighborhood ner problems oci between neigh- prehensive basis and develops a p andhthe staff residenofts,thetlocale NHS nt'It attemptsfinanciali trecognize the complexity and diversity of the factors that bring about decline and deterioration and to ru tbased on gram to address these problems. Its approach o ram takes the recognition that a successful revitalization vprwpoints and time to implement and that many ram uses several interests must be considered. An NHS prog 253 programmatic tools. An NHS program that includes the HOP will develop a revitalization strategy tailored to a par- ticular neighborhood to • Encourage current residents to remain in the area; • Improve the condition of housing; • Secure private financing for home improvements and home purchases; • Improve the neighborhood environment and public services and stem blighting influences; • Improve the functioning of the real estate market; • Attract new residents to the area; and • Improve the image of the neighborhood and restore confidence to owners, lenders, city officials, and others about the future of the neighborhood. As a part of the overall NHS effort, a homeownership pro- motion strategy such as the HOP seeks to upgrade neighbor- hood conditions through increasing the level of homeowner- ship. Implicit in the strategy are certain assumptions about the effects of increased homeownership: • Many renters would like to become homeowners if given the opportunity. • Many renters could afford to own and maintain homes but have not done so because of lack of information, assistance, or financing that meets their needs. • Homeownership provides financial and psychological benefits to former renters. • Increased homeownership and the reduction of vacant and absentee -owned structures improve a neighbor- hood's environment, help to restore confidence in the future of the area, and revitalize the real estate sales market. 254 THE SCOPE OF THE HOP STUDY The HOPS of the Baltimore and Philadelphia NHSs constitute two approaches to strengthening a neighborhood through in- creased homeownership. Each city's program reflects dif- ferences in circumstances, objectives, and neighborhood factors. To the extent that data are available, four clusters of questions were explored as a part of this evaluation of the program. These questions were used to assess HOP assumptions and to assess its impact on parti- cipants and the NHS neighborhoods. The research questions are as follows: 1. Program and Institutional Characteristics. What are the elements of the HOP program? What services are offered and how do they function? What problems is HOP designed to solve? What are the objectives of HOP, and what strategies have been developed to achieve them? How has the program been implemented, and what has been the scale of activity? How is the HOP program tied into ( the overall NHS program? i i 2. Home Buyer Characteristics. What are the demographic characteristics and circumstances of HOP program participants who have become home buyers? How do the characteristics of the HOP home buyers compare with those of other homeowners in the neighborhood? In the city? 3. Building and Financial Transaction Characteristics. What kinds of properties have HOP home buyers been purchas- ing? What have been the cost and the physical condition of properties they have purchased? What have been the cost and character of rehabilitation work? What types of financing, and under what terms and conditions; have been made available to HOP home buyers? 4. Program Impacts. What impacts has the HOP program had on property values and on neighborhood conditions? How do the costs of home- ownership compare with the rents that program participants previously paid? How do HOP participants evaluate their experience with homeownership? What effects has the HOP had in helping to restore normal market conditions to the NHS neighborhoods? 255 I These questions are explored in chapters 17 and 18. First, the objectives and characteristics of the HOP program model are described. Second, program activities in Baltimore and Philadelphia are summarized. Chapter 18 concludes this sec— tion assessment of the HOP model as a revitalization tool in connection with NHS. 256 257 Notes 1. Chapters 16 through 19 are from materials prepared by Robert Dubinsky of Washington, D.C. 2. Urban and Regional Policy Group, A New Partnership to Conserve American Communities (Washington, D.C.: De- partment of Housing and Urban Development, April 1978), PP- I-11-13. i 3• Ibid., pp. I-12. Preliminary indications from the 1980 census suggest that further population decline has occurred in older central cities. 4. See William Gorham and Nathan Glazer, The Urban Pre- dicament(Washington, D.C.: The Urban Institute, 19M, 62. p . 5. See Urban and Regional Policy Group, A New Partner- ship to Conserve American Communities, pp. I-11. 6. See Sue Marshall and John Zais, How Selected Programs Serve Low and Moderate Income Families Washington, D.C.: The Urban Institute, 1961), p. 62. 7. See National Association of Realtors, Existing Home Sales, 1977 (Washington, D.C. National Associstion of Realtors, 1978), P. 3. 8. This objective implies a tremendous social meaning for homeownership --social stability, residential confi- ' dence, and so on. It is expected that this social meaning leads to physical reinvestment even when an i economic rationale does not exist. 9• For discussion of the extent of reinvestment, see Thomas J. Black, "Private Market Housing Renovation in Central Cities: An Urban Land Institute Survey," in Back to the Cit Issues in Nei hborhood Renova- tion, eds. S. B. Spain and D. Laska New York: Pergamon Press, 1980). For discussion of the two types of re- investment activity, including the processes and dif- ferences among them, see Phillip L. Clay, Nei hborhood Renewal. (Lexington, Mass.: D.C. Heath Books, 1979 i chapters 3 and 4. , 10. See Franklin James, "Revitalization," in The Prospec- tive City, ed. Arthur P. Solomon (Cambridge: MIT Press, 1980), p. 133. 11. Black, "Private Market Housing Renovation." 257 12. Ibid., p. 11. 13. See Howard Sumka, "Displacement in Revitalizing Neigh- borhoods: A Review and Research Strategy," Occasional Papers in Housing and Community Affairs, vol. 2 Wash- ington, D.C.: Department of Housing and Urban Develop- ment, 1978), P. 149. 14. National Urban Coalition, Displacement, City Neighbor- hoods in Transition (Washington, D.C.: National Urban Coalition, 1978), F. 60. 15. Since 1970, the number of households that can afford the typical medium -price new home has decreased to 15 percent from 50 percent as the cost of the typical new home has increased from about $40,000 to almost $70,000. High interest rates have also limited affordability. 16. See Dowell Myers, "Back to the City: Measurements in Three Cities" (Paper prepared for the Annual Conference of the American Planning Association, October 1980), pp. 17-19. 17• For a summary of local approaches to neighborhood de- velopment and variation among practices in larger cities, see Neighborhood Development Agency, Slicing the Pie: An Assessment of Neighborhood Resource Allocation Prac- ornooa uevelopmenc Agency, lyou). 18. Forty-six states have at least nominal state home finance agencies. Only six of these agencies, however, have had a substantial level of program activity over time. Only one, in Massachusetts, has some degree of targeting to neighborhoods. 258 CHAPTER 17 THE HOME OWNERSHIP PROMOTION PROGRAM MODEL • A large number of long-term vacant and for -sale properties; • A depressed real estate market that does not func- tion effectively, in which real estate agents have little incentive to match buyers and sellers; • High levels of absentee ownership of properties in substandard condition; • Lack of confidence in the future of the area by re- sidents and the community as a whole; and 261/�� The Home Ownership Promotion (HOP) program ositeone nes hf help g Neighborhood Reinvestments tools to p It is currently undergoing pilot borhood revitalization. replication in several cities to test its effectiveness under different conditions. The HOP program is designed to increase the level of in Neighborhood Housing Services (NHS) homeownership a neighborhood by expanding the ownership opportunities for j current tenants and for a limited number of newcomers to the area. The HOP program provides a package of informa- services to poten- ( tional, financial, and rehabilitation tial home buyers and supplements, and supports the basic NHS objectives of neighborhood upgrading, expansion of availability of financing, and restoration of confidence on helping e in an area. While the NHS program focuses the condition of their homes owner -occupants to improve and neighborhood, the HOP program seeks to expand the number of homeowners in a neighborhood and to create a NHS activi- viable housing market. It complements other available to NHS to deal ties and broadens the resources with problems of neighborhood decline and disinvestment. By expanding the level of homeownership, the HOP seeks to detri- spark revitalization of the area by eliminating mental factors such as • A large number of long-term vacant and for -sale properties; • A depressed real estate market that does not func- tion effectively, in which real estate agents have little incentive to match buyers and sellers; • High levels of absentee ownership of properties in substandard condition; • Lack of confidence in the future of the area by re- sidents and the community as a whole; and 261/�� • Tenant and absentee -owner disinterest in property maintenance. The objectives of the HOP program are to eliminate these blighting influences, thereby restoring confidence and pride and increasing the demand for housing and homeown- ership, by • Helping long-term renters become homeowners and thereby convert absentee -owned properties to owner - occupied properties; • Marketing vacant properties in "as is" condition to new buyers who will rehabilitate them; • Cooperating with real estate agents to promote the sale of properties; • Facilitating the sale of properties by providing home purchase counseling, financing, and rehabili- tation assistance to buyers; and • Promoting the advantages and benefits of living in the neighborhood to increase the level of de- mand for housing. The HOP was created and first tested in Baltimore. The concept evolved from realizing that an impediment to re- vitalization of the Patterson Park neighborhood was the large number of absentee -owned, and in many cases vacant, properties that were not maintained to community standards. Neighborhood Reinvestment provided a Neighborhood Preser- vation Project (NPP) grant to the Baltimore NHS in 1976-77 to help NHS test the feasibility of the concept. Based on the success of the Baltimore program, the HOP program has been offered to other NHS cities. By 1980, HOP programs were operational in Philadelphia; Bridgeport, Conn.; and Pittsburgh, Pa.; and were in development in Charleston, S.C.; Denver, Colo.; Reading, Pa.; and Roches- ter, N.Y. PREREQUISITES OF HOP From the outset, it was recognized that not all neighbor- hoods are suitable sites for HOP. Many neighborhoods do not have the physical and social environments to develop a program to expand the level of homeownership; either incomes are much too low or rehabilitation needs are exces- sive. Generally speaking, the following conditions must exist: (1) conversion of tenants to home owners is feasible; 262 1162, (2) revitalization of the area appears to be manageable; (3) adequate financial tools are available to facilitate homeownership; (4) the housing stock is predominantly one - to two-family structures and its condition makes rehabili- tation practical; and (5) .NHS has enough staff resources and expertise to provide marketing and rehabilitation as- sistance to home buyers and to work with landlords and real estate agents. The housing market conditions that are conducive to implementation of an HOP include the following: • Prices for houses in relatively good condition, or after improvement, are low enough so that the net cost of homeownership is generally comparable to the cost of renting;? • A large number of properties are owned by absentee landlords who are earning stagnant or declining returns on their investments and are therefore in- terested in selling their properties; • The real estate market is soft and there are many " vacant and for -sale properties; • The cost of house purchase and needed rehabilita- tion is supportable by market value appraisals and is affordable by potential buyers; and L • A large number of tenants with good payment records are interested in becoming homeowners. CHARACTERISTICS OF THE HOP The HOP operates in the context of a special set of cir- cumstances and conditions. NHS neighborhoods are more deteriorated and have lower levels of owner occupancy than other neighborhoods do, and HOP buyers are not typical home buyers. As table 17-1 shows, the average HOP buyer in the East Frankford NHS area of Philadelphia is very different from the average Philadelphia or Baltimore home buyer in 1979. The East Frankford HOP buyer has a much lower income than do buyers in Philadelphia and other cities. While more than half the HOP buyers earn less than $15,000, less than 8 percent of all Philadelphia buyers and less than 6 percent of all Northeastern home buyers earn less than $15,000. These data show that HOP home buyers have low incomes, have limited funds for hous- ing expenses, and could not afford to buy either new or existing housing in most communities. All of the HOP buy- ers have monthly housing costs of less than $300, while 263 44G TABLE 17-1 Characteristics of Philadelphia NHS, Baltimore, Philadelphia, and All Northeastern Home Buyers, 1979 Total monthly housin expenses All 300 or less Philadelphia 8.1 11.2 North - $300+ NHS (East Phila- 88.8 eastern Down payment (%) Frankford) delphia Baltimore Home Characteristic HOP Buyer SMSA SMSA Buyers 20% or more S 63.5 51.6 62.0 Borrower median age n.a. 32 31 32 Household size (%) 1 or 2 36 51.7 58.9 54.7 3 or more 64 48.3 41.1 45.3 Marital status (%) Single 39 25.9 29.1 24.5 Married 61 74.1 70.9 75.5 Purchase price (%) Less than $30,000 100 13.8 14.4 11.6 More than $30,000 - 86.2 85.6 88.4 Median ($) 9,250 46,400 51,000 53,900 Annual income (%) Less than '15,000 54 7.6 4.3 5.8 $15,000-24,999 46 44.0 43.8 35.5 $25,000+ 0 48.4 51.9 58.7 Median $ n.a. 24,750 26,000 27,597 Total monthly housin expenses 300 or less 100 8.1 11.2 6.1 $300+ 0 91.9 88.8 93.9 Down payment (%) 10% or less 95 17.0 28.4 16.6 20% or more S 63.5 51.6 62.0 Source: NHS and HOP records; U.S. League of Savings Associations, Homeownership: Coping with Inflation (Chicago: U.S. League, 1980). n.a.' not available. rr� 264 0 90 percent of the buyers in Philadelphia, Baltimore, and the Northeast in general have housing expenses in excess of $300. All HOP buyers bought homes for less than $30,000, whereas only 14 percent of all Philadelphia buy- ers and 12 percent of all Northeastern buyers did so. The median purchase price paid by HOP buyers was $9,250; for all Philadelphia buyers it was $46,400. Because of their low incomes, HOP buyers can buy houses only in areas where prices are low, such as East Frankford, and to do so they require low down payment financing. Based on the experiences of NHS programs that have imple- mented the HOP, successful HOPs have the following features: • A vigorous NHS partnership interested in adding the HOP component; • Active participation by residents who are concerned about neighborhood housing conditions; • The presence of tenants capable of and interested in becoming homeowners; • Financial institutions actively participating in the NHS area who are willing to make low -equity loans, and availability of state or city loans that provide 100 percent financing of the costs of home purchase, below-market interest rate financing, or an adequate NHS loan fund to provide temporary, permanent, or secondary financing; and • NHS staff members with expertise and technical capa- bility to provide HOP services (financial analysis, rehabilitation assistance, and negotiation of pur- chase prices with landlords) and who have devel- oped good communication channels with landlords and real estate agents. The HOP model is not perceived by Neighborhood Reinvestment as a rigid approach to dealing with neighborhood deteriora- tion. The needs and problems of neighborhoods vary, as do local real estate and market circumstances and conditions, and the HOP must be flexible enough to respond to the unique features of different neighborhoods. Consequently, each NHS has wide latitude in the type and extent of ser- vices provided. 265 //6 z' Although HOPs vary in their emphasis and the services they provide, all programs have three elements: Homeownership Development. This involves identi- fying renters and other potential home buyers and providing home purchase counseling, housing infor- mation, access to financing, and assistance in re- habilitating properties. Creative financing that requires minimal down payments and provides funds for rehabilitation of the properties being pur- chased is essential.2 Homeownership may be pro- moted through a systematic block -by -block strategy or in response to requests for assistance. Marketing and Promotion Development. This involves a campaign to publicize the advantages of the area to attract outside purchasers. Buyers from outside the MHS neighborhood increase the demand for housing and are likely to make major improvements to the homes they purchase. Referral System Development. Because the real es- tate market often is not functional, a referral system must 'be developed. This entails collect- ing information on properties available for pur- chase, soliciting absentee -owners to make their properties available to buyers, and working with real estate agents in the area to complete sales. THE ROLE OF NEIGHBORHOOD REINVESTMENT Based on the success of the HOP model in Baltimore, Neigh- borhood Reinvestment has informed other NHS programs about the HOP approach. When an HOP appears to be feasible in an NHS neighborhood, Neighborhood Reinvestment provides developmental assistance and partial funding for the first year of operation. Neighborhood Reinvestment conducts an analysis of the feasibility of the HOP in a particular neighborhood to determine that the requisite conditions exist. It then helps to secure the support of local in- stitutions and individuals, design and implement the ser- vices to be provided, and train the program staff. THE BALTIMORE HOP Background The Baltimore NHS program was established in 1974 by repre- sentatives of the savings and loan industry, the city government, and two neighborhood associations --Community 266 11Gz Taking Action (CTA) and the Baltimore -Linwood Association. The program was targeted on the neighborhood immediately north of Patterson Park. Over time, the original NHS target area has expanded and a second separate NHS neigh- borhood, Govans/Pen Lucy, has been designated. The Balti- more NHS program has a central office that develops policy, raises funds, and performs bookkeeping duties; two neigh- borhood NHS offices; and a home maintenance demonstration site office. Initial Baltimore NHS goals included (1) informing resi- dents about the availability of homeownership counseling through NHS; (2) making financing for home purchase uni- versally available; (3) developing "model blocks" and other homeownership promotion efforts; and (4) ridding the area of vacant abandoned properties through homestead- ing and the city's vacant house rehabilitation program.3 Homeownership efforts were focused on converting the large number of absentee -owned properties to owner -occupancy. To assist in this process, NHS developed Project Match to match up landlords who wanted to sell properties with po- tential buyers, including renters in the area. The initial NHS neighborhood included the Baltimore -Lin- wood area, which had a high level of homeownership and a generally well-maintained housing stock; the People Helping People area (later renamed Butchers Hill), which was predominantly absentee -owned with large numbers of vacant properties; and the Community Taking Action (CTA) area (selected as the HOP target area and later renamed Patterson Place). Figure 17-1 shows the original NHS neighborhood and its subareas. Later, the McElderry Park and Hopkins East areas were incorporated into the NHS neighborhood, and in 1979 the NHS area was expanded to the Hopkins East area immediately west of Butchers Hill. NNS marshalled resources from the city, the state, and the private sector, including: • A commitment by the city to improve basic services and construct public improvements to upgrade the physical appearance of the neighborhood; The establishment of a sensitive code enforcement program, to be enforced by the neighborhood as- sociations, to identify physical deficiencies re- quiring correction; The development of a package of flexible and gen- erous financing from city programs, a state 267 �6-Z E. Fayet C E. Monument Street Key: O1 Butchers Hill N O2 Patterson Place O3 McElderry Park ® Baltimore -Linwood Figure 17-1. Map of East Baltimore and NHS Target Area Neighborhoods. 268 mortgage insurance program, private lenders,4 and an NHS high-risk loan fund capitalized by $100,000 from the Ford Foundation and matched by $100,000 from a long-term city loan.5 The Patterson Park Neighborhood 1 The NHS neighborhood is adjacent to Patterson Park and is convenient to the downtown area. No major institutions are located in the area, although Johns Hopkins Hospital is four blocks away. Houses in the area are about 75 to 100 years old and are mostly two- and three-story brick row houses. See table 17-2 for statistics comparing the 1 Patterson Park neighborhood with Baltimore as a whole. Census tract data compiled by NHS staff show that the ( eastern part of the NHS area had sound housing, two-thirds ( of which was owner -occupied and whose residents had a median income of $9,000. By contrast, the western sec- tion had a median annual income of $5,800 and a deterior- ated housing stock, only one-quarter of which was owner - occupied. In the western section, one-third of the resi- dents had incomes below the poverty line, and 53 percent p of the residents were black. Some new residents were i moving into the area from an adjacent urban renewal, project. As suggested earlier, the NHS neighborhood is diverse in terms of housing stock and resident characteristics. Table 17-3 provides 1970 data on three census tracts that compose most of the NHS neighborhood. Census tract 603 (the Butch- ers Hill area) has nearly all the black population in the �. NHS area and a much lower income level. The extent of homeownership is much lower than in the other tracts, and property values are also much lower. The variety of air- cumstances that NHS has had to deal with is illustrated by the income levels; see table 17-3 for details. The Patterson Park Housing Market The housing market in Patterson Park in the mid-1970s had the typical characteristics of a depressed market and de- clining area, although the Baltimore -Linwood area (census tract 601) was significantly healthier than other parts of the neighborhood and transaction data show that prop- erty values were increasing at a relatively rapid pace before the NHS program was established. Characteristics of decline that were evident included low property values, difficulty in obtaining mortgage financing, a low level of �49 -2- 269 TABLE 17-2 Selected Census Statistics Comparing Trends Between 1960-70 for Baltimore and the Patterson Park NHS Neighborhood Source: Baltimore MI5, "Baltimore Status Report," undated. # - 270 i i Patterson Park City of NHS Characteristic Baltimore Neighborhood Population 1970 905,759 11,948 1960 939,024 13,447 Percentage change -3.5 -11.1 Percentage of black residents 1970 46.4 10.8 1960 34.7 3.5 Percentage of one-person households 1970 25.1 22.9 1960 17.9 15.0 Percentage of labor force unemployed 1970 4.6 6.0 1960 6.4 6.1 Median family income (3) 1970 8.815 8,083 1960 5,659 5,283 Percentage change 55.8 53.0 Percentage of owner -occupied units 1970 42.1 53.6 1960 51.6 64.1 Percentage of vacant units 1970 5.3 5.7 1960 5.0 3.9 Percentage of units more than 30 years old 60.0 97.3 1970 Median Gross Rent (3) 1970 108.00 99.00 1960 76.00 73.00 Percentage change 42.1 3S.6 Percentage of total structures 1 unit 61.3 76.4 2-4 units 20.9 22.0 5t units 17.7 1.5 Percents a of renter households earning less than 310,UUO an paying more than 25 ot income or housing 56.6 55.2 Source: Baltimore MI5, "Baltimore Status Report," undated. # - 270 i i TABLE 17-3 Demographic Characteristics, Patterson Park NHS Area, 1970 Source: Thomas J. Guidera, Jr., "Appraising and Underwriting Factors, NHS Area," undated; NHS, "Homeownership Development and Marketing an Adjunct to the Neighborhood Housing Services Concept, an NPP Proposal by NHS of Baltimore," December 1975, a. Figures in parentheses are percentages of total, 271 Census Tract Characteristic Total 601 602 603 Total population 11,948 3,483 4,855 3,610 White population 10,442 2,559 4,714 2,269 Black population 1,302 (11)a -- (0) 92 (2) 1,210 (34) Population 60 years or older 1,998 Percentage of high school graduates -- 19.6 19.2 11.9 Median income, 1974 ($) -- 10,743 9,649 6,637 Number of persons on social security or welfare 971 259 442 270 Percentage below the poverty level -- 7.4 12.2 33.3 Occupancy Owner -occupied units 2,137 (53) 822 (66) 1,025 (63) 290 (25) Tenant -occupied units 1,644 (41) 367 (30) 540 (33) 737 (65) Vacant 228 (6) 52 (4) 59 (4) 117 (10) Total 4,009 1,241 1,624 1,144 Median value ($) -- 7,200 6,300 5,000 Source: Thomas J. Guidera, Jr., "Appraising and Underwriting Factors, NHS Area," undated; NHS, "Homeownership Development and Marketing an Adjunct to the Neighborhood Housing Services Concept, an NPP Proposal by NHS of Baltimore," December 1975, a. Figures in parentheses are percentages of total, 271 involvement by real estate agents, large numbers of va- cant properties, and increasing absentee ownership and speculation by investors. Owner -occupants were becoming increasingly concerned about the apparent spread of blight and the influx of low-income households who could not af- ford to own their own homes. The effects of these trends are evident in the sales and lending data for the period 1970-74 for census tracts 601, 602, and 603, as shown in table 17-4. The number of transactions varied little from year to year, and the rate of turnover was less than 0.5 percen. ing stock per year.7 t of the hous- In terms of the 1980 housing market, the varies widely and is affected cost of houses to a large extent by their condition. According to NHS staff, a two-story, three- bedroom house in good condition requiring little or no work may sell from $15,000 to $20,000. A house requiring gut rehabilitation can be bought for very little but will require $30,000 to $35,000 to rehabilitate. For tenant conversions, a house in habitable condition typically sells for $10,000 to $15,000 and typically will require an addi- tional $8,000 to $10,000 to rehabilitate. Large houses may need $35,000 to $50,000 for rehabilitation. The Character of the HOP The design of the demonstration program was based on an assessment of local market conditions and premises about what might be successful. These premises have continued to define the characteristics of the HOP over the past five years. The major features of the HOP include the following: • Implementation of the program according to an over- all plan and strategy, the objective of which is to improve the area physically. The plan was to be implemented aggressively taking advantage of the public and private resources available to NHS and dealing with the physical problems of the neigh- borhood on a house -by -house and block -by -block basis. Minimum standards for the condition of prop- erties were established. Blocks with high and low potential for success were identified and, based on those determinations, blocks or properties were se- lected for priority treatment. • Recognition pf the special problems presented by va- cant houses.0 272 lf�a oZ TABLE 17-4 Patterson Park NHS Area Transaction and Mortgage Lending Activity, 1970-74 Census Tract 1970 1971 1972 1973 1974 601 Number of transactions 48 45 55 68 48 Average sales price ($) 5,830 6,134 7,000 7,885 9,051 Median sales price ($) 5,850 6,500 7,000 7,950 9,000 Percentage financed through financial institution 64.6 51.1 63.6 58.8 43.8 602 Number of transactions 50 73 73 83 71 Average sales price ($) 5,146 4,601 5,102 6,148 6,107 Median sales price ($) 4,550 4,750 6,450 6,300 5,000 Percentage financed through financial institution so 45.2 54.8 50.6 45.1 603 Number of transactions 41 42 36 37 42 Average sales price ($) 2,133 2,865 2,321 3,324 3,964 Median sales price ($) 1,900 2,000 2,180 2,500 2,850 Percentage financed through financial institution 22 21.4 19.4 18.9 26.2 Total 139 160 164 188 161 Average sales price ($) 4,493 4,576 5,128 6,220 6,426 Total number of mortgages financed through finan- cial institution 65 65 82 89 64 Percentage financed through financial institution 47 41 50 47 40 Source: Baltimore NHS, "Baltimore Status Report," undated. 273 A revitalization strategy based on the conclusion that a healthy real estate market and an improved environment could not occur without attracting new buyers to the area.9 For a number of reasons, a special effort was made to attract middle income buyers to the neighborhood. They were encouraged to buy severely deteriorated properties that re- quired a larger investment to rehabilitate than the current residents could afford. Purchases of some structures by middle income buyers would pro- vide a positive sign to residents that outsiders believed that investing in the neighborhood was worthwhile. Young middle income singles who were less concerned about the environment were encour- aged to buy in the most blighted blocks. Development of effective working relations with ab- sentee landlords.10 NHS encouraged landlord co- operation by being in a position to enforce the housing code and by making the sales process as simple and trouble-free as possible. • Creation and promotion of an "identification" for different parts of the NHS neighborhood.11 • Treatment of each house and each potential buyer on an individual, flexible basis. For example, to the extent possible, buyers were matched with houses in terms of household size, ability to afford the home, and ability to rehabilitate the home. Difficult (or expensive to rehabilitate) properties were offered to buyers who could best afford to rehabilitate them.12 Encouragement of the active involvement of resi- dents to create credibility and support for NHS in the neighborhood. • Recognition that a variety of technical skills were required to operate a large-scale HOP program. The availability of various financing and homeownership program tools beyond the commitment of private lenders to buy bankable loans is an important NHS resource. These tools enable NHS to provide financing to buyers with low incomes or no equity capital for the purchase of build- ings in almost any condition. They include the following: The city's Rehabilitation Environmental Assistance Loan Program (REAL), which provides rehabilitation loans for code repairs and.improvements.13 274 4402- s The City Housing Assistance Program (CHAP), which also provides rehabilitation loans for code repairs and improvements.14 • The Maryland Housing Fund of the State of Maryland, which provides 100 percent mortgage insurance and, if necessary, greater than 100 percent mortgage in- surance (known as 100 percent -plus) to private lend- ers.15 • The Rehabilitation Easement Program (REP), which provides grants for critigally needed repairs to owner -occupied dwellings.lb • The Urban Homesteading program, which provides houses for one dollar and special 7 percent fi- nancing to buyers who would rehabilitate them with- in two years. • The city -sponsored Section 26(h) program, which ac- quires and rehabilitates properties that require public subsidy and underwrites their improvement cost. The writedown under this program has been as high as 50 percent. j • The NHS revolving loan fund, which can be used for permanent or temporary financing to guarantee the top part of a conventional loan (hypothecation), or for secondary financing.17 These tools were made even more effective when the city agreed in January 1977 to contract with NHS to do all of the processing and inspecting of city rehabilitation loans in the NHS neighborhood. During the second year of the demonstration, concern de- veloped about potential displacement problems, particu- larly the displacement of renters who could not afford homeownership. Consequently, NHS services were broadened to include Section 8 referral assistance, and NHS decided to participate in Neighborhood Reinvestment's Section 8 set-aside program. An additional second -year objective was to develop a program to involve the real estate in- dustry in the NHS program.l How the HOP Works in Patterson Park Potential buyers are provided with interrelated services to guide them through the purchase process and to help them purchase a home. NHS maintains information on prop- erties for sale, including units listed by real estate 275 416 agents and those offered by owners. These listings are widely distributed. Potential home buyers are encouraged to use NHS services through contacts made by block cap- tains, door-to-door solicitation by NHS staff, referrals from past buyers, mailings, and other promotional efforts. Initially, a homeownership adviser meets with the house- hold and determines its interest and eligibility for home- ownership. If the household's income and credit are ade- quate, the tenant adviser ascertains the housing needs and requirements of the household and tries to match the household with a home, or if the household has a house in mind, helps arrange the purchase and appropriate financing. When properties come on the market, the homeownership adviser inspects them to get an idea of their condition so that potential buyers can be identified. In the case of vacant properties, the NHS rehabilitation estimator will typically prepare an estimate to provide potential purchas- ers with an idea of the extent of rehabilitation required. The adviser tries to help the household work out financial arrangements so that the sales price and the rehabilitition costs are affordable and to provide the type of financing best suited to the buyer. The adviser also monitors all aspects of a transaction and helps the buyers, including working out the financial Arrangements. When a sale is made, the NHS rehabilitation estimator prepares a list of code items that must be corrected as well as other needed improvements. Based on the financial resources of the buyer, the HOP staff and the household work out a list of improvements. The NHS estimator then prepares a specifica- tion of the work to be done and solicits bids from four or five contractors. During the construction period, the es- timator acts as the go-between between the contractor and the buyer and inspects and approves the work.19 Data on the accomplishments of HOP between 1976-77 are shown in table 17-5• One hundred and forty-two transactions occurred in the NHS neighborhood, of which 85 percent oc- curred as a result of assistance provided under the demon- stration. Eighty-six percent involved conversion of inves- tor-owned properties to owner -occupied properties. During this period, HOP activities also included neighborhood tours, operation of a City Fair booth, development of promotional materials, open houses, and distribution of property sales lists. #10002- 276 N TABLE 17-5 Selected Data on the Baltimore HOP, August 1, 1976, to August 1, 1977 Property Information Buyer Information Financin Information Number Percent Number Percent Number Percent Previous owner Prior residence 100 70 Source Sa nva gs & Loans 34 21 Investor 122 82 Inside NHS area 42 30 Bank 15 Homeowner 22 18 Outside area fund 63 44 Total transactions 142 Cash 10 7 Marital status Status at purchase 40 Single Married 39 103 27 73 Source and loan amount ($) Vacant 57 442,850 Occupied 85 60 Bank 254,710 35 Children With 83 58 NHS loan fund 436 750 , Tenant purchases 49 Without 59 42 Total 1,134,310 Price range ($)_ Source and loan amount ($) of 0-3,999 37 26 Race 1g 13 financing for rehabilitation 4,000-7,999 67 47 Black 114 80 REAL 178,650 8,000+ 38 27 White American Indian 5 4 CHAP 23,940 17,280 Amount of repairs ($) Asian 4 3 Easement NHS 133,403 0-999 28 20 ($) Total 353,273 1,000-4,999 52 37 Income 42 33 5,000+ 62 44 0-6,999 7,000-12,999 52 41 Average loan amount ($) of Average price ($) 6,572 32 25 219'999 financing for purchase 8 648 , 20 000+ ' Average loan amount ($) of financing for rehabilitation NHS 2,667 REAL 11,539 CHAP 6,548 I I Source: Baltimore NHS, "homeownership Development Final Report," August 1977. Program Impact Between 1975 and 1980, as a result of NHS effort, the level of homeownership was significantly raised in the Patterson Park area; see table 17-6 for details. No comprehensive data base on NHS clients exists in usable form, but information is available on clients who were helped under the NPP demonstration grant. Table 17-5 pro- vides summary data on those clients. The data show that NHS was involved in 142 transactions, most of which in- volved low-income families buying inexpensive homes from absentee owners.20 The NHS staff conducted a survey in June 1980 to ascer- tain the types of services and assistance in which owner - occupants might be interested.21 Personal interviews were conducted with fifty owners randomly selected from 294 homeowners in the original Patterson Park target areas who received home purchase assistance between 1975 and 1979. Although the survey was not intended to evaluate the HOP activities of NHS, the data provide some useful insights. Table 17-7 summarizes data on the characteris- tics of the home buyers. Sixty-two percent of the re- spondents earned less than $13,000 and lived in the NHS neighborhood before they bought their home through NHS. Only 4 percent were owners previously, and 38 percent of the buyers purchased the unit they had been renting. A majority of the buyers (54 percent) were single, and most of the households were small. The incomes of the buyers were relatively low. Nearly 22 percent of all buyers earned less than $7,000, and 62 percent earned less than $13,000. NHS was the predominant source of financing for both pur- chase and rehabilitation. Private lenders and the Balti- more Home Finance Program were each the source of about a quarter of the purchase loans. A majority of the purchase loans were for less than $10,000; most rehabilitation loans were under $6,000. Half the buyers had higher housing costs as a result of becoming homeowners, but one-third had de- creased housing expenses. Table 17-8 provides selected in- formation on the financing and housing expenses of the re- spondents. Table 17-9 presents results of questioning survey partici- pants about their attitudes toward the neighborhood, NHS, homeownership, and the factors important in their buying decisions. Of all the factors that were very important 278 i TABLE 17-6 Patterson Park Program Activity, 1975-80a 279 �4.2— 1979 and Jan -Mar Activity 1975-76 1977 1978 1980 Total ' Vacant house treatment City vacant house 8 11b 58 rehabilitation 16 23 S Urban homesteader 0 0 25 `r. rehabilitation 17 8 i City demolition of unsafe 0 18 i vacant houses 9 6 3 k NHS marketed private pur- 39 44 SOC 133 chase and rehabilitation -- r I Total 42 76 55 61 234 {r. f Homeownership promotion Total NHS -assisted new 88 95 428 homeowners 113 122 r t Total previous neighbor- hood renters assisted 70 90 31 n.a. n.a. in buying ;t ( Investor-owned properties purchased for owner - 92 83 64 n.a. n.a. occupancy -- 92 92 t l Section 8 placements -- -- i Source: NHS Annual Reports. i -- f n.a. not available. a. Some annual report data have been adjusted because of inconsistencies. b. Includes demolitions of unsafe vacant houses. c. Includes urban homesteader rehabilitation. 279 �4.2— TABLE 17-7 Selected Characteristics of a Sample of HOP Home Buyers, 1975-79 (n = 50) Characteristic Number Percent Location of current residence Baltimore -Linwood Patterson Place McElderry Park Butchers Hilla Other Previous residence Inside Patterson Park Outside Patterson Park Previous status Renter in same unit Renter in different unit Previous owner Other Marital status Single Married Household size Small (1-4) Large (5 or more) Not available Income of purchaser at time of purchase ($) Below 7,000 7,000-12,999 13,000-19,999 20,000+ Don't know or won't say 16 32 14 28 is 30 ; 3 6 2 4 ! 34 64 16 32 19 26 2 3 27 23 38 11 1 11 20 11 4 4 38 52 4 6 54 46 76 22 2 22 40 22 8 8 Source: Cindy Gail Konitz, "MHS Homeownership Promotion Study," Baltimore NHS, August 1980. a. After January 1977, middle-income buyers who received NNS assistance were considered clients of Southwest Development, Inc., and were not categorized as NHS clients and were not part of the sample. Y�?_ 280 TABLE 17-8 Selected Financial Characteristics of a Sample of HOP Home Buyers, 1975-79 (n = 50) Characteristic Number Percent Source of purchase loan NHS loan fund 21 42 Baltimore home finance program 14 28 Private lenders 13 26 Private transaction and homestead purchase 2 4 Purchase loan amount ($) 0-9,999 10,000-14,999 28 S6 15,000-19,999 13 26 20,000+ 5 10 Private transaction and homestead purchase 2 2 4 4 Source of rehabilitation loana NHS loan fund REAL 30 75 312 3 81 Maryland Mortgage Company 2 2 Baltimore home finance program 3 5 Private transaction 8 1 2 Rehabilitation loan amount ($) 0-5,999 23 62 6,000-10,999 11 30 11,000-15,999 0 0 16,000-20,999 2 5 21,000+ 1 3 Changes in housing expenses as a result of home purchase Increase 25 50 Decrease 17 34 Same 4 8 Special circumstances 4 8 Source: Cindy Gail Konitz, "NITS Homeownership Promotion Study." a. Thirty-seven home buyers secured rehabilitation loans; three se- cured two loans. �� 281 TABLE 17-9 Selected Data on Attitudes of a Sample of HOP Clients, 1975-79 (n = 50) Question Number Percent you feel rour particular neighborhood 20a gOOd, aYeragl, Or p00r place t0 live? Gpod 24 48 Average 22 44 Poor 4 8 What factors were very important in your decision to buy a homeF' Special financing 34 68 NHS encouragement 14 28 Wanted bigger house 13 26 Landlord wanted to sell 18 36 Never wanted to rent 16 32 What factors !ter ver, i ortant in our ec151pn to buy this particular ome7 Price 34 68 Size 19 38 Neighborhood 21 42 Already renting this home 19 38 Special financing available 40 80 Now do you feel about your home? Very pleas e3 32 64 Moderately pleased is 30 Displeased 3 6 Do You think property values have gone up sine! You ought? Yes 35 70 No 7 14 Don't know 8 16 How do you feel about NNS services? Very pleased 37 74 Moderately pleased 12 24 Displeased 1 2 Do you think rou could have bought a house without NHS? Yes 11 22 No 37 74 Don't know 2 4 Source: Cindy Gail Konitz, "Nils Homeownership Promotion Study.'- a. tudy."a. For these questions, only the most frequent responses are provided. //&.z- 282 ! &pZ 282 r in their decision to buy, special financing was mentioned most frequently. Nearly two-thirds of the buyers were very pleased with their home and nearly three-fourths of the buyers believe that they could not have bought a house without NHS. Because the HOP is integrated into the overall NHS pro- gram, it is not possible to separate the impact of the HOP from the impact of NHS; however, it is evident that the achievements in Patterson Park in terms of neighbor- hood improvement and expansion of homeownership are im- pressive. The scale of the program is large, and the ex- tent of investment that has occurred has been substantial. A large number of vacant properties have been occupied and hundreds of properties have been converted from absen- tee -ownership to owner -occupancy. As had been hoped, mid- dle-income buyers have moved to the area and rehabilita- ted properties. The area has developed an identity, and residents appear to have a positive view about neighbor- hood trends. In five years, the NHS program, including the HOP, has • Participated in the improvement of more than 200 vacant houses; i ( • Brought 2,000 homes into code compliance; I • Helped 428 households to become homeowners; • Been involved in 977 home improvement and mortgage i loans with a value of $10.9 million, of which $6.7 million came from conventional loans, $1.4 million { from the NHS high-risk loan fund, and the remaining $2.8 million from public programs;22 • Developed spinoff programs (the Section 8 Rental Service and the Iiome Maintenance programs) to deal with related problems of tenants who cannot afford to become homeowners and of elderly persons who have difficulty maintaining their homes. Table 17-10 provides data on all transactions in the. NHS neighborhood over the period 1970-79 and shows that the level of sales activity has risen substantially, as has the average sales price of properties sold.23 Although it appears that NHS has had a strong and positive impact on neighborhood housing values, between 1970 and 1975 the increase in sales prices was 76 percent, or more than the percentage increase between 1975 and 1979 after NHS began operating. The factors that influenced the increase in sales prices in the period prior to the NNS are not known, but inner-city property values were certainly adversely 283 z TABLE 17-10 Number of Transactions and Average Sales Prices by Patterson Park NHS Neighborhoods, 1970-79 Source: gonitz, N0lvhborhood (lousing Services Before and After Study, 1975-1980, Baltimore MI5, June 1980. Na. Fifteen investor purchases; average price, $2,336. b. Twenty-seven Community Holding Co. purchases; average price, $6,066. Seventeen investor purchases; average price, $3,806. C. Twenty Johns Hopkins University purchases; average price, $15,055. d. For every neighborhood except Baltimore -Linwood, average prices are based on 1979 Lusk Reports through Juno 1979. Baltimore -Linwood figures are based on assessment data. e. Percentage change of average 1975 -June 1979 compared to 1975 average. Between 1970 and 1975, percentage change was 76 percent. Between 1970 and 1979, it was 121 percent. Jan -June Period Neighborhood 1970 1974 1975 1976 1977 1978 1979 1975 -June 1979 Baltimore -Linwood Total ( ) 539,804 1,139,014 1,094,239 1,591,150 1,609,970 2,435,296 657,929 7,388,584 Transactions (number) 91 130 118 152 120 163 45 598 Average price ($) 5,931 9,761 9,345 10,514 13,416 14,989 19,771 12,355d i change increase (decrease) 64 (4) 12 28 12 32 32e Butchers Hill Total () 63,957 90,600 116,950 250220 583,750 688,647 247,374 1,661,941 Transactions (number) Average price ($) 32 1,999 18 5,033 30 318980 36 7,005 91 6,414b 73 9,433 21 11,779 251 6,621 t change increase (decrease) -- 52 (77) 79 8 47 25 700 N Patterson Place Co Total ) 50,700 155,410 191,950 4570098 4970598 381,855 235,378 1,763,879 A Transactions (number) Average price ($) 18 2,817 34 4,570 41 4,682 73 6,262 73 6,816 36 10,607 13 18,106 236 7,714 E change increase (decrease) -- 60 2 33 8 55 70 600 Ib kine East Total ($) 78,011 152,750 1450233 245,775 1970666 658,705 107,648 1,355,027 Transactions (number) Average ($) 35 2,229 40 3,791 32 4,S38 47 5,230 40 4,298 91 7,2300 22 4,893 232 59841 price 1 change increase (decrease) -- 79 19 15 (18) 68 (32) 29 McElderry Park Total 217,105 392,810 458,050 627,380 651,539 998,766 469,800 3,205,535 Transactions (number) Average price ($) 50 4,342 68 5,777 51 8,981 87 7,211 72 9,049 95 10,513 37 12,697 342 9,373 t change increase (decrease) -- 33 55 (20) 25 16 20 4 All neighborhoods Total (TT- 949,577 1,930,584 2,006,422 2,946,623 3,540,523 5,163,269 1,718,129 15,374,966 Transactions (number) Average 226 4,202 290 6,657 272 70377 395 70460 396 8,941 458 11,273 138 12,450 I,G59 9,268 price ($) 7 change increase (decrease) -- -- -- 1 21 Sl 69 26e Source: gonitz, N0lvhborhood (lousing Services Before and After Study, 1975-1980, Baltimore MI5, June 1980. Na. Fifteen investor purchases; average price, $2,336. b. Twenty-seven Community Holding Co. purchases; average price, $6,066. Seventeen investor purchases; average price, $3,806. C. Twenty Johns Hopkins University purchases; average price, $15,055. d. For every neighborhood except Baltimore -Linwood, average prices are based on 1979 Lusk Reports through Juno 1979. Baltimore -Linwood figures are based on assessment data. e. Percentage change of average 1975 -June 1979 compared to 1975 average. Between 1970 and 1975, percentage change was 76 percent. Between 1970 and 1979, it was 121 percent. t affected by the civil disorder of the late 1960s. The smaller number of transactions that occurred in the 1970- 75 period may reflect that it was more difficult to sell property before NHS became active. Table 17-11 shows that NHS has been able to achieve many of its revitalization goals. For example, by 1979, the number of vacant properties in the neighborhood had been reduced to 105, most of which were located in the Hopkins East area. By 1980, about 63 percent of the properties were owner -occupied, although the data on range of owner - occupancy by block show that conditions varied widely.24 Table 17-12 documents the changes in tenure patterns in Patterson Park and the dramatic results achieved by home- ownership promotion on some blocks.25 It is difficult to predict the future demographic and physical character of the area, given all the factors that affect housing market conditions. However, it is recognized that NHS and the HOP benefited from a set of unusual circumstances in Baltimore. All necessary tools and expertise were available, the residents of the area were committed to and supportive of NHS, the city provided support and leadership, and market conditions were ideal for expanding homeownership. Consequently, the experi- ence of Baltimore in implementing its homeownership and marketing activities demonstrates what can be achieved with a strong partnership. The extent of change has varied by subarea. Baltimore - Linwood was a strong neighborhood prior to NHS and con- tinues to be so. Both Patterson Park and Butchers Hill appear to be viable neighborhoods and, because of the im- provement that has occurred, do not need the attention and service provided in the past. Significant improve- ment has occurred in McElderry Park. Hopkins East is the next target area for NHS; it will be rehabilitated through a joint effort of NHS, Johns Hop- kins Hospital, a private developer, and the city. The $14 million project will be funded with private capital, city funds, and an Urban Development Action Grant from HUD. This area presents a major challenge because it has low levels of owner -occupancy and an absence of institu- tions and other inherent assets. 285 4Z?, ,-j TABLE 17-11 Selected Characteristics of Patterson Park NHS Neighborhoods, 1979-80 Source: Konitz, Neighborhood Housing Services Before and After Study, 1975-1980. a. Includes Patterson Place. NHS Percentage NtIS estimate Percentage of Percentage of range of Number of estimate of of vacant properties properties owner -occupied properties, population, properties, investor- owner -occupied, properties by NHS neighborhood 1980 1979 1979 owned, 1980 1980 block, 1980 Baltimore -Linwood 2,604 8,300a 15a 20 80 4-98 Butchers Hill 874 2,600 25 52 48 0-82 Hopkins East 455 3,600 49 87 13 5-29 McElderry Park 1,233 3,500 16 36 64 18-93 Patterson Place 802 -- -- 48 52 19-80 Total 5,968 18,000 105 37 63 0-98 Source: Konitz, Neighborhood Housing Services Before and After Study, 1975-1980. a. Includes Patterson Place. TABLE 17-12 Changes in Homeownership, Patterson Place, 1975-80 Source: Konitz, Neighborhood Housing Services Before and After Study, 1975-1980. 1975 1980 Percent Percent Number of Owner- Percent Owner- Percent Block Properties Occupants Investors Occupants Investors E. Baltimore 2300-2400 (evens) 38 58 42 74 26 Bradford Unit 200 63 49 51 49 51 E. Fairmount 2300-2400 45 44 56 80 20 E. Fayette 2300-2400 76 24 76 76 34 Milton Unit 200 (evens) 68 66 44 80 20 Montford Unit 200 104 60 40 41 59 Orleans 2300-2400 (odds) 11 9 91 45 55 N. Patterson Park Unit 200 (odds) 55 24 76 53 47 101 49 52 80 20 Port Unit 200 561 45 55 64 36 Total Source: Konitz, Neighborhood Housing Services Before and After Study, 1975-1980. THE PHILADELPHIA HOP Background In 1975, the Greater Philadelphia Partnership, a civic oranizatod establishianj NHSedprog ram. The Reinvestment o help Philadelphia HOP began operation in June 1979 in the East Frankford NHS area, one of two NHS neighborhoods in Philadelphia (the other is Allegheny West). Unlike Baltimore, where strong and active neighborhood organizations sought to secure the NHS designation, selectionthe NHS areas in Philadelphia did not actively se The lack of community organization and East local supportfor NHS was particularly evident initiallyany cresidents ism, and after the v heHSapproach w programwasest established mskepti- cism, time was spent in developing the partnership and creating staff credibility. The Philadelphia NITS program has a central office staff and a board of directors that are involved in fund rais- ing, fiscal management, public relations, and setting gen- eral administrative policies for the two neighborhoods. Each neighborhood has its own board of directors irectaandnd istaff to handle community relations, loan approvals, mentation of local programs and projects. Prior to the establishment of the HOP program, the staff of the East Frankford NHS office included the director, a rehabilitation specialist, an administrative assistant, nnual and 00o. Before andoperated Hop, ethen an East Frankford budget NHSf about hada X95, homeownership aid activity, which sought to encourage ome- ment sery ices,and shiupplemental counseling a pplemental financinghrougmorththepNHSeloan fund. The East Frankford Neighborhood The East Frankford NHS area is located in northeast Phila- delphia. The Whitehallplictoh the ngoprojectuth i o are the eastern boundary; the areas largely industrial; and the residential. Figure 7 2as to the north showsathew are predominantly14HS neighborhood. 288 V �'x N W b I The Frankford area has no major institutions, nor does it have any special amenities. It has always been a moderate - income area whose residents have strong family ties and attachments to the neighborhood. The racial pattern is stable. Based on the 1970 census data, the population of the area is about 9,000. The residents have low and moderate in- comes, and the median family income is about $8,500. Nearly 20 percent of the population are elderly. About 10 percent of the population are families below the pov- erty line. About two-thirds of the families are homeown- ers. About 25 percent of the households are nonwhite and tend to reside in the central section of the neighborhood; the northern and southern sections are predominantly white. Over 60 percent of the households have lived at the same address for five years. In 1974, the vacancy rate was estimated to be 9 percent. The housing stock is old; more than 75 percent of the structures were built before 1935. The stock is diverse in character and includes two- and three-story brick row - houses, duplexes, and a few apartment houses. Most houses are modest in size and character. About 70 percent are one -unit structures. In terms of many demographic characteristics (age distri- bution, racial composition, percentage of Frankford vacant properties, and extent of homeownership), t similar to citywide averages. However, East Frankford has much lower median income, median housing value, and median rent than the city as a whole. Table 17-13 shows socioeconomic statistics on the neighborhood. East Frankford is a Community Development Block Grant tar- get area and received $150,000 a year during each of the first four years of that program; currently it receives $200,000 a year. The funds are used to pay the salaries of two city housing inspectors housed in the NHS office and to fund various neighborhood site improvements such as street repair, maintenance of trees, sidewalks, and neighborhood parks; and purchase of home improvement ma- terials such as paint and flower boxes. The Whitehalted public housing project is the only publicly hous- ing project in the area. 290 )/- 6�- I TABLE 17-13 Housing and Socioeconomic Characteristics of Census Tracts 294 and 300 Characteristic Census 294 Tract 300 Population, 1970 4,402 7,814 Percent nonwhite, 1970 17.4 23.6 Percent elderly, 1970 11.8 16.5 Median income, 1970 ($) 8,747 8,429 Percentage of citywide median income, 1970 93.4 90 Percent below the poverty line, 1970 9.5 10.8 Percent receiving welfare assistance, 1972 18.5 15.2 Number of residential units, 1976 1,497 2,893 Change in number of residential units, 1970-76 -40 -41 Percentage change in number of residential units, 1970-76 -2.6 -1.4 Percent owner -occupied residential structures, 1970 59 59.1 Percent multifamily structures, 1970 28.4 32.7 Median rent, 1970 ($) 65 68 Median home value, 1970 ($) 6,500 8,600 Dollar change in median home value, 1960-70 (500) (1,100) Percentage of citywide median home value, 1970 61.3 81.1 Number of single-family sales transactions, 1975 49 73 Median single-family sales value, 1975 ($) 6,374 14,624 Percentage of citywide single-family sales value, 1975 49.1 112.7 Percentage of stock sold, 1975 4.2 3.3 Source: Philadelphia City Planning Commission, "Housing and Socio - Economic Inventory, Technical Information Paper," June 1979; Phila- dclphia NHS program records. 291 �167, In 1969, part of East Frankford was certified as a state/ city urban renewal area. Some demolition occurred under the program, and forty new townhouses (Meadow I) were com- pleted in 1976. The East Frankford Housing Market At the time NHS was established, the East Frankford hous- ing market showed many characteristics of neighborhood decay and decline. In terms of negative indicators, cen- sus data show that median house values declined between 1960 and 1970. In census tract 294 the median value de- clined from $7,000 to $6,500, and in census tract 300 from $9,700 to $8,600. Turnover rates were low; about 4 per- cent of the stock was sold each year. Many houses were not well maintained or modernized. There were also some positive signs. Blight was not as widespread as in many other city neighborhoods. In the early 1970s, values were beginning to increase somewhat. Vacancies were estimated at over 9 percent in 1972 but declined to 4 percent by 1974. Financial institutions were making loans in the area. Conventional financing was available, but most houses were sold with private financ- ing or without financing. Unlike some depressed markets, real estate firms were located in the area and were in- volved in selling houses prior to NHS. However, many homes were sold by word of mouth, and typically it took many months to sell a home. In a few cases, real estate firms and individuals were buying and selling homes on a speculative basis, but there were no landlords with large holdings in the area. In short, the area had been suffering a period of decline due to an aging population, housing stock, and physical plant. The supply of housing exceeded the demand, and few households were interested in moving to the neighbor- hood. Currently, house prices in East Frankford vary widely. NHS staff and real estate experts state that for existing houses in very good condition, $20,000 is the maximum mar- ket value. Unremodeled houses in reasonable condition but with many code violations usually sell for $5,000 to $10,000. Vacant shells are offered at $3,000 to $5,000, but there is no market for them because the cost of re- habilitation typically exceeds their "after rehabilitation" market value. Thus, the neighborhood provides buyers with a variety of housing choices. 292 Yf C2_ The HOP Grant The Philadelphia NHS was awarded a grant in early 1979 by Neighborhood Reinvestment to develop and implement an HOP in the East Frankford area. Actual operations began in June 1979. The grant of $36,000 was based on an esti- mated annual operating budget for the program of $51,800. The budget provided for two new staff positions --a home- ownership counselor/neighborhood marketer and a rehabili- tation specialist, part-time involvement of regular NHS staff, and the cost of promotional materials and office expenses. The Philadelphia NHS made a two-year commitment to the program, and Neighborhood Reinvestment agreed that if local resources were inadequate to fund the HOP in the second year, an additional $25,000 could be used from a previous grant. The HOP was viewed as a strategy to help market houses, particularly those that had been unoccupied for long pe- riods of time. . By assisting potential buyers, many of whom had relatives living in the area or other ties to East Frankford, to purchase homes, the demand for housing could be strengthened and homeownership could be increased. Extensive discussions were held between Neighborhood Rein- vestment and the Philadelphia NHS about the feasibility of the HOP and what its character should be in Philadelphia.26 Through a series of meetings, various issues were resolved. Subsequently, Neighborhood Reinvestment provided extensive technical support services to help the East Frankford NHS design and implement the HOP. r The Character of the HOP The Philadelphia HOP is based on the Baltimore model but differs in several respects and has its own program pri- orities. First, the marketing and promotion of housing opportunities in East Frankford have been low key and have not been directed to residents in other parts of the city. The lack of an aggressive marketing initiative reflects in part the conservative attitudes in the community and the board's reluctance to encourage outsiders to move into the area. Board members hope to improve and stabilize the area, but they do not want to change its character, nor do they want to assist households that cannot pay their own way.27 293 ��� Second, the opportunity provided by the HOP to convert tenants to homeowners has also been promoted in a low-key manner. Demand generated by word of mouth and by real es- tate agent referrals has been large enough to fully occupy the HOP staff. Third, the program has not adopted a targeting strategy or model block approach because demand for services has de- veloped without such a strategy, and available financial resources have been limited wand the fragmented ownership patterns make it difficult to purchase properties in a systematic manner. Fourth, displacement and investment by middle-class out- siders (gentrification) have not occurred in East Frank - ford, and no one expects that they might be problems in the future. As a result, the HOP has not had to design its program to protect current renters from potential dis- placement or rising housing costs. Finally, HOP staff members have not systematically tried to purchase properties from absentee landlords because a large number of properties have been available, there are no absentee -owners with large holdings in the area, and there is little staff time available for such an effort. However, NHS staff and lenders have on occasion discouraged real estate agents from investing in properties. The purchases of nearly all of the HOP clients have been financed conventionally through _one savings and loan as- sociation. It has provided bel w market financing with attractive terms and conditions.26 This financing arrangement has been an important factor in the ability of HOP to assist homebuyers. On the other hand, the financing is not as generous as that available through state and city financing programs in Baltimore. Philadelphia has fewer housing rehabilitation and financ- ing programs of which the NHS can take advantage. The city's programs operate at a relatively small scale and, with the exception of the Gift Property Program, have not been available in East Frankford.29 294 7A0�, How the HOP Works in East Frankford The HOP provides home purchase services similar to those provided by the Baltimore NHS. For households seeking to buy a home or requesting home purchase assistance from NHS, a screening interview is conducted. HOP staff mem- bers then determine the financial circumstances of the household, and if the household has the resources to buy a home, the HOP reviews its housing needs. The household is referred to real estate agents or owners to inspect available properties with which many of the HOP staff are familiar. When the potential buyer finds a house, HOP staff members inspect it and determine what improve- ments are needed. Based on the financial resources of the buyer, HOP staff members and the household agree on improvements to be made. Depending on the circumstances, the buyer may be referred directly to a lender, or, in unusual cases, NHS may provide mortgage financing. NHS prepares the plans and specifica- tions for rehabilitation and the loan application on behalf of the buyer and submits the package to the lender. HOP staff members also help buyers in rehabilitating their homes. They will prepare a plan and specifications for bidding purposes, solicit bids from contractors, and help select the contractor or subcontractor to do the work. In many cases, because of the savings involved, NHS has acted as a general contractor. NHS inspects the work in progress and approves payment to the contractor when the work is satisfactorily completed. Once the work is finished, any escrowed funds are released and the NHS temporary loan repaid. Table 17-14 illustrates a typical transaction. Program Impact Table 17-15 provides data on the level of activity of the HOP during the period June 1979 to June 1980. During the first thirteen months of the program, 133 clients were as- sisted. This generated a workload that averaged about ten new cases a month, and the staff handled an average monthly caseload of forty-six active clients. Each month about eight cases were processed to completion, of which an aver- age 1.6 clients bought a home and 6.3 did not and were judged inactive.30 295 4.,2- TABLE 17-14 Profile of Typical East Frankford Property Transaction and Housing Costs Building Construction type Number of bedrooms Number of baths Number of stories Heat Site Lot size (feet) Purchase requirements ($) Purchase price Rehabilitation cost Total cost Cash requirement ($) Down payment Closing costs Mortgage amount ($) Monthly house payment ($) Principal and interest Real estate taxes Fire insurance Private mortgage insurance premium (1/4%) Source: Philadelphia NHS. Brick rowhouse or duplex with front porch 3 1 2 Gas or oil; hot air or hot water 296 15 x 62 10,500 3,500 14,000 2,000 700 1,300 13,300 166.99 130.37 21.62 12.00 3.00 1 TABLE 17-15 Philadelphia HOP Workload, June 1979 -June 1980 Source: Philadelphia MIS program records. a. Cases where client sought to buy the home he or she was renting. Total Total 1979 1980 June 1979- June June 1979- Average Category June July Aug Sept Oct ov ec Jan Feb MarchApril May Flay 1980 1980 June 1980 Per Flonth Continuin client cases from orev ous mond IS 28 34 33 29 37 36 40 42 41 44 45 424 43 467 35.9 New client cases in month total 14 16 30 7 16 9 5 11 6 9 10 10 123 10 133 10.2 eT nant conversionsa 2 3 0 1 1 3 0 0 0 1 0 2 13 2 15 1.1 Other 12 13 10 6 1s 6 5 11 6 8 10 8 110 8 118 9.1 Total client cases during N moot 29. 44 44 40 45 46 41 51 48 s0 54 55 547 53 600 46.2 b V Location of new cases From within E. Frankford 7 10 3 4 12 7 3 7 3 4 5 6 71 5 76 5.8 From outside E. Frankford 7 6 7 3 4 2 2 4 3 5 5 .4 52 5 57 4.4 Total client cases closed inurn 0 2 8 12 12 10 10 2 11 6 9 9 91 10 101 7.8 ,:onto, Purchased home 0 1 4 2 0 1 4 0 4 1 0 1 18 1 19 1.5 With NNS temp. mortg. -- -- 3 1 -- -- I -- 1 -- -- -- 6 -- 6 .5 With NNS perm. mortg. __ __ 1 __ .__ __ 2 __ 0 __ __ __ 3 __ 3 .2 With inst. perm. mortg. -- -- -- 1 -- 1 1 -- 2 -- -- 1 6 1 7 .5 Without NHS fin. assist. -- 1 -- -- -- -- •- -- 1 1 -- -- 3 -- 3 .2 Did not purchase home 0 1 4 10 12 9 6 2 7 5 9 8 73 9 82 6.3 Source: Philadelphia MIS program records. a. Cases where client sought to buy the home he or she was renting. The demographic characteristics of HOP home buyers are pro- vided in table 17-16. (The sample included twenty-eight buyers. Besides the fifteen home buyers who bought between June 1979 and May 1980, the eight households that purchased homes through NHS before the HOP began and the five house- holds that purchased homes after May 1980 or had loan com- mitments by June 1980 are included in the analysis.) The data show that the program is largely serving a group of lower -middle-income minority households who previously rent- ed. In most cases, the head of household holds a relative- ly low-paying blue collar or service job. Most of the buy- ers (82 percent) lived in East Frankford before they became homeowners. Table 17-17 provides information on the homes that the IIOP buyers have bought. Typically, the homes are two-story, three-bedroom structures. Variations in purchase price are a reflection of the condition, size, and location of the homes. Most homes (82 percent) were bought for less than $15,000, but almost half (43 percent) cost less than $7,500. As of June 1980, the average asking price for single-family properties being offered for sale was $13,200. Table 17-18 provides information on the rehabilitation that was undertaken by HOP clients and shows that exterior work to the structures and remodeling of the ikitchens and bathrooms were the most common typeso Table 17-19 provides information on the financial charac- teristics of the transactions. The total cost of the homes bought by HOP clients, including acquisition, rehabilita- tion, and closing costs, ranged from $3,600 to $22,800; 57 percent fell into the range of $5,000 to $14,999• variety of financial arrangements was employed to finance the home purchases. In buying homes, purchasers tended to increase their gross monthly housing expenses, but not dramatically. Typical monthly increases were $25 to $50 over the typical $150 per month housing cost. However, in a few cases housing costs were lowered. A limited amount of data were collected by the HOP staff on clients who received NHS assistance but failed to purchase homes. As table 17-20 shows, of the eighty-six clients who were assisted but did not become buyers, most (70 per- cent) were not interested in buying a home at that time. (Note that NHS data concerning clients who did not buy are inconsistent with the workload statistics presented it table 17-15•) About one-quarter were determined by NHE to have inadequate financial resources to buy a home. 298 TABLE 17-16 Selected Characteristics of a Sample of HOP Home Buyers Source: East Frankford HOP records. a. Includes information on two buyers who bought without NHS financial assistance. Data are not available for a third buyer who bought without NILS assistance. Nino buyers bought homes before June 1979. 299 Home Buyers ' Home Buyers, in Process Home Buyers June 1979- of Purchase Prior to Characteristic May 1980 as of June 1980 Jane 1979a Total Number i5 5 8 28 Location of previous residence East Frankford 13 3 7 23 Outside East Frankford 2 2 1 5 Previous tenure Homeowner 0 0 0 0 Tenant conversion 4 0 2 6 Tenant at different address 10 4 5 19 Lived with parents/relatives 1 1 1 3 Marital status Single 4 2 2 8 Married 8 2 4 14 Divorced 1 1 1 3 ,Separated 2 0 1 3 Household head Malo 11 3 6 20 Female 4 2 2 8 Ageof household head Under 25 2 1 4 7 25-35 6 2 2 30 36-54 6 2 2 30 55-65 1 0 0 1 Over 65 0 0 0 0 Race of household head White 5 1 2 B Black 8 4 6 18 Hispanic 2 0 0 2 Other 0 0 0 0 Household size 1 3 1 2 6 2 2 1 1 4 3 6 3 2 Il 4 2 0 1 3 5+ 2 0 2 4 Total family SnComo (S) Lass i an 5,000 1 0 0 1 5,000-9,999 4 2 1 7 10,000-120499 1 0 3 4 12,500-14,999 3 0 0 3 15,000-17,499 3 1 2 6 17,500-19,999 0 1 0 1 20,000• 3 1 2 6 MMafamily income source d 11 5 7 23 Public assistance/social security 1 0 0 1 Combination 3 0 1 4 Source: East Frankford HOP records. a. Includes information on two buyers who bought without NHS financial assistance. Data are not available for a third buyer who bought without NILS assistance. Nino buyers bought homes before June 1979. 299 t TABLE 17-17 Characteristics of Homes Purchased by HOP Buyers Home Buyers Home Buyers, in Process Home Buyers June 1979- of Purchase Prior to Characteristic May 1980 as of June 1980 June 1979a Total Structure type/size 2 story/2 bedroom 3 1 1 5 2 story/3 bedroom 7 3 5 is 2 story/4 bedroom 0 0 0 0 2 story/5 bedroom 0 0 1 1 3 story/2 bedroom 0 0 0 0 3 story/3 bedroom 0 0 1 1 3 story/4 bedroom 0 1 0 1 3 story/5 bedroom 2 0 0 2 Not available 3 0 0 3 Purchase price ($) Less than 5,000 4 1 2 7 5,000-7,499 2 2 1 5 7,500-9,999 3 0 1 4 10,000-12,499 3 0 0 3 12,500-14,999 2 0 2 4 15,000+ 1 2 2 5 Cost of rehabilitation ($) No rehabilitation 2 0 4 •6 Less than 2,500 3 1 0 4 2,500-4,999 5 1 1 7 5,000-7,499 2 0 3 5 7,500-9,999 0 2 0 2 10,000+ 2 1 0 3 Not available 1 0 0 1 Status of home prior to sale Vacant 8 3 5 16 Occupied 7 2 3 12 Intermediary used to purchase home NHS 8 3 1 12 Real estate agent 7 2 5 14 No intermediary (family-owned) 0 0 2 2 Source: East Frankford HOP records. a. Includes information on two buyers who bought without NHS financial assistance. Data are not available for a third buyer who bought without NHS assistance. Eight buyers bought homes before June 1979. 300 .......... .............. . TABLE 17-18 Type of Repair/Rehabilitation Made to Residences of HOP Home Buyers 1 Number of Je of repair/rehabilitation Replace or repair roof Install/fix-plumbing, remodel and modernize bathroom14 4 Install storm windows, storm doors, insulation Exterior work and repairs 8 13 r Repair/replace floors S { Repair/replace stairs 4 Repair furnace, hot water heater, or heating system 9 Repair walls, including patch basement 10 Remodel and modernize kitchen 13 Repair/replace electrical parts 8 Number of different repairs/rehabilitation 11 3 4 3 3 4 i 5 3 3 i 6 d 7+ 1 5 t ti t Source: East Frankford HOP records. Table includes data on HOP cli- ents through June 1980, and four pre -HOP purchasers. Of twenty resi- dences involving rehabilitation, twelve have been completed and eight are in progress. r r i. 301 1 a TABLE 17-19 Financial Characteristics of HOP Home Buyers' Purchases Home Buyers Home Buyers, in Process Home Buyers June 1979- of Purchase Prior to Total cost --2'4A1,112, f home (acquisition [las nR costs. 6 retia it ti<o<� Ms than 5,000 1 0 0 1 S,000-9,999 2 0 2 4 I0,00D-14,999 8 19 15,000. 4 3 S Monthly housing ax�enses (S) er or nsa expenses 1 1 1 3 Less than 75 Le s than 1 0 I 2 75-9'1 0 0 100-124 3 0 4 1 4 123-149 1 1 1 3 150-174 4 1 2 7 175-199 0 0 1 1 200• 4 1 1 6 CurrentS o expense 0 0 0 0 Less than 75 0 0 0 0 7S-99 1 0 0 1 100-124 2 0 2 4 125-149 4 3 1 8 150-174 5 0 3 8 175499 1 0 0 1 200+ 2 2 1 5 Te of amunt financin n F rst mortgage only 9 5 1 18 First and second mortgages 5 0 3 8 No permanent financing 1 0 0 1 Financing arrnn ements° tem{wrNliS ary flnancing 6 56L permanent first mortgage 5 2 2 9 NILS temporary financing, S&L first mortgage and NILS second mortgage 4 0 1 5 SAL first mortgage only 3 3 2 8 SAL first mortgage and NHS second mortgage 0 0 2 2 MUS first mortgage only 3 0 0 3 Total amount ofermanent nanc n Eass an 5,000 1 0 0 1 5,000.9,999 6 1 1 8 10,000-12,499 3 I 3 7 12,500-14,999 2 1 3 5 15,000-17,199 0 0 0 0 17,500-19,999 3 2 1 6 20,000+ 0 0 0 0 Loan term (years)a 5 1 0 0 1 10 1 0 0 1 Is 2 1 1 4 20 1 0 3 4 25 9 4 3 16 No permanent financing 1 0 0 1 A. Data were not available on one transaction, which was completed without NHS finan- cial assistance prior to June 1979. b. Includes information on two buyers who bought without NHS financial assistance. Data were not available for a third buyer who bought without NHS assistance. Nine buyers bought homes prior to June 1979. 302 y�z 1 Reasons for Closing Cases and NHS Assistance to HOP Clients Who Failed to Buy Homes, June 1979 -June 1980. Source: East Frankford HOP records. a. Some clients received more than one type of assistance. 303 �6� Number of Number of Residents Residents of Outside Reason for Closing Case East Frankford East Frankford Total Reason for closing case Lack of client interest 34 26 60 Insufficient finances 13 9 22 Transaction could not be completed 3 1 4 Total 50 36 86 Assistance provided by NHSa NHS inspection of house 10 7 17 Preparation of work write- up and specs 5 2 7 Preparation of bid and contract documents 3 0 3 Financial counseling 25 17 42 Prepurchase assistance 28 25 53 Home purchase assistance 5 5 10 Lender referral 1 1 2 Inspection for code violations 16 6 22 Provision of property sale list i8 11 29 Total receiving above services 111 74 185 Of total, those -- Receiving one service 19 16 35 Receiving two services 1s 10 25 Receiving three services 8 5 13 Receiving four services 4 3 7 Receiving five services 2 1 3 Receiving six services 2 1 3 Total 50 36 86 Source: East Frankford HOP records. a. Some clients received more than one type of assistance. 303 �6� A special telephone survey of HOP home buyers was conducted to determine their views and experiences related to pur- chasing a home. Fifteen clients responded to the survey; the findings are presented in table 17-21. The data con- firm that a tight -knit social structure exists in the East Frankford area because most of the clients learned about the HOP through personal contacts. Respondents were positive about the NHS help they received. Eighty percent thought the help very useful or extremely useful. Forty percent thought without NHS they could not have become homeowners. Overall, the survey indicated that respondents thought the HOP was very helpful in assisting them to negotiate and handle the process of purchase, an experience which none had previously had. The HOP in East Frankford has been in operation for only one year, and it is difficult to predict its future im- pact on the East Frankford community. Its success will depend not only on the effectiveness of the program it- self, but also on the impact of NHS and non -NHS programs in the neighborhood and on citywide and national events and forces. External factors such as the city's rate of unemployment or the rate of inflation may largely deter- mine the feasibility of increasing homeownership and ex- panding the demand for housing in East Frankford. The HOP represents a relatively modest effort to stem blight and decay. Its design and its limited financial and staff resources mean that its impact will necessarily be limited. Even the overall NHS program can address only some of the factors that blight the area. The pur- chase of eighteen homes by former renters in one year is a significant accomplishment; nevertheless, these purchases constitute only a small fraction of the units in the area, and eighteen transactions represent only about 20 percent of all the transactions that occurred on average annually during the period 1974-78. Because many sales are not financed, eighteen purchases constitute 30 percent of all financed sales. Sales data confirm that the IfOP was established at a time when the market in East Frankford seemed to be strengthen- ing because of NHS and other factors. Prices were rising, even though the volume of transactions was not growing rapidly, and, as table 17-22 shows, in fact dropped between 1977 and 1978. Prices increased most in the period before NHS was established, but between 1976 and 1978 the average price of all properties sold increased from $9,506 to $11,012. The rate of increase was solely attributable to the increase in the value of financed properties; the value 304 W6 )_ TABLE 17-21 Survey of a Sample of East Frankford HOP Home Buyers cation Number Now did ou first hear about the NHS o amt Relnt ve nvolve w t NHS 6 Friend 3 Neighborhood meeting 1 Realtor referral 3 r Nord of mouth 2 Wh didu move from our previous address? Not applicable cl ant bought name e s e was renting) 5 Wanted to buy a house 7 Other neighborhood was bad 1 Liked East Frankford 1 Marital separation 1 Wh did a want to bu a home rather than rent?" Flnnnc al cons erat ons 11 Pride of ownership 2 More room, own space 2 Stability 2 Nhy Ndn't You bought a home before? - Financial considoratlon5 11 Didn't consider it previously 3 Not capable for nonfinancial reasons 1 - Now long had au tern lookin for a home before you went to N'NS?b Less than one moot 2 One to five months 3 Six to twelve months 2 More than one year r_T 5 What kinds of assistance did rovide to you?" T Ass stance Sn re 1 cat g n Dose 8 Assistance in financing 13 Real estate information 6 Referral to a lender 3 Real estate counseling 5 Finding a hoose 3 Inspecting a house 3 Finding a contractor 3 In Your opinion how useful was the assistance that NHS provided? Extremely useful 6 Very useful 6 Somewhat useful 2 Not very useful 1 Arseyou satisfied with our new home? e IS No 0 IWVe You had any problems with your home or with your new stacua as ans. r t at you not expect to a put Yes 0 No IS Mh did u choose to bu a house in East Frankford?c v ere most o my IT e 8 Family lives here 4 Like area/nice area 5 Cheap houses 2 Liked this particular house 1 Good schools 2 Convenient location I D" you think you would hove tem able to buy this house without NIR ass a[ancePmR ass (lyes w Y t rn d d rou go through NIR?)w y t rn d d rou Ro through NIiS?) No 6 Yes, they didn6t give ouch help 2 Yes, but with more difficulty 3 Yes, but not as good a deal 2 Perhaps, real estate referral 2 Source: Special survey conducted for this report by Susan Christian dur- ing June 1980. The sample includes fifteen of the twenty-eight HOP home buyers. a. Some clients cited more than one answer. b. Three buyers who bought the home they ranted did not look for a home. c. Two respondents bought homes bnfore June 1979. 305 �6.z- TABLE 17-22 East Frankford Characteristics of Financed and Nonfinanced Residential Sales and Nonsale Mortgages, 1974-78a - •" " iyi� 1976 1977 197E Total number residences sold Financed sales Nonfinanced sales 88 59 29 91 61 30 89 58 31 106 66 40 74 54 20 Total number nonsale mortgages 62 79 90 94c 49 Total number all mortgages 150 170 179 200 123 Percentage change number sold Financed sales Nonfinanced sales -- -- 3' 3.4 4 3.4 -2.2 -q.9 3.3 19.1 13.8 29.0 -30.2 -18.2 -50.0 Percentage change nonsale mortgages -- 27.4 13.9 4.4 -52.1 Average price all sales ") Financed sales Nonfinanced sales 7,776 8,688 5,891 9,171 10,565 6,337 9,506 11,156 6,421 9,902 11,400 7,430 11,012 12,800 6,185 Avera a loan amount, non - sale mortgages ( ) 3,320 3,126 4,995 5,082c 5,294 Percentage change all sales Financed sales Nonfinanced sales -- -- -- 18.1 21.6 7.6 3.6 5.6 1.3 4.2 2.2 1S.7 11.2 12.3 -16.8 Percentage cne loan amount of nonhasale mortgages __ -5.2 59.8 1.7 4.2 Source: Contract Research Associates, a. Excludes Meadow Homes project; data include some small commercial and multifamily transactions. b. eased on data for first six months of year. c. Estimated. 306 41.�?' of nonfinanced sales did not rise during the 1976-78 pe- riod. The reasons for the differential charges in average sales prices are not known.31 It could not be determined to what extent the increasing taotrendsinthe type of values n scan b attributed NHS. Table 17-23 presents financing available. While conventional financing ercntage available in East Frankford prior was to NHS, ncreased signifi- of purchases thfinanced centagenventionallyesifinanced privately and ercent of all transactions in 1974 decreased, from 37.3 P to 18.5 Percent of all transactions in 1978• Another positive trend affecting the area was the reduc- tion in the vacancy rate. Table 17-24 shows that the high estimated vacancy rate of 9.4 of percent i decline occurred a shrunk to 3.4 percent by 1977; the rred between 1972 and 1974• During the period 1974-77, re- ber of vacancies decreoase23from 14 ur o 115 structures, into fleeting reoccupancy f account new vacancies and the demolition of 30 structures. These market data suggest that the housing market was im- NHS was established proving modestly in the years after and prior to the HOP• If these market objectives Cends and createuan they should help to Support environment favoring homeownership. The shows that a demandfornce in East homeownership Frankford existsamong renters,a a d renters, this demand can be filled if the right mix of programmatic tools is available. More than 120 households sought infor- mation or assistance from the HOP during its first year of i operation, and all successul HOP clients have been former renters. Some of these buyers might have bought anyway, but given their incomes it is reasonablebuyerass insthe East that many could not have done so. In 1978, Y Frankford area made average dowflecting sinfpaabout fi15per- cent of the purchase price, conditions. In contrast, many HOP clients nancing did not even have funds to cover closing costs. HOP purchasers helped to improve the physical conditions in the area. More than half the homes purchased had been vacant, and most buyers made physical improvements. Judg- ing by the low cost of some homes and the relatively homes amount of money spent on rehabilitation, 000 or were extensively improved. Five buyers spent $5, more on rehabilitation. 307 ,41G.z 1 East Frankford Percentage Distribution of the Number and Dollar Amount of Sales Financing Provided by Type of Financing, 1974-78 Type of Financing 1974 1975 1976 1977 1978 Conventional Number of financed sales 42.4 50.8 63.8 50.0 63.0 Dollar amount of financing provided 44.9 55.0 63.3 47.8 68.3 FHA/VA Number financed sales 20.3 29.5 25.9 37.9 18.5 Dollar amount of financing provided 26.4 35.4 30.7 43.2 16.8 Private Number financed sales 37.3 19.7 10.3 12.1 18.5 Dollar amount of financing provided 28.7 9.6 5.9 9.0 14.9 ; Source: Contract Research Associates, Housing Services Inc. Interim Evalua 1978. 308 Nei hborhood +' 1: Program Impact, I/& z ' yv TABLE 17-24 East Frankford Long -Term Vacant Residential Structures by Census Tract, 1972-77, and Changes in the Number of Long -Term Vacant Structures, 1974-77 Number of Vacant Structures and Percentage of All Residential Structures Vacant Year Number Percent Number Percent Number Percent 1972 138 11.7 180 8.1 318 9.4 1974 72 6.1 68 3.1 140 4.1 1977 55 4.8 60 2.7 115 3.4 CD Changes in Number of Long -Term Vacant Structures `D Between 1974-77 Structure Census Tract 294a Census Tract 300a Total Total vacant, 1974 72 68 140 Removed by demolition, 1974-76 14 18 32 New vacants, 1977 16 14 30 Total vacant, 1977 55 60 115 Net number reoccupied, 1974-77 19 4 23 Source: Contract Research Associates, Philadelphia Neighborhood Housing Services, Inc., Interim Evaluation, Vol. 1: Program Impact, 1978. a. Includes 72 percent of units in East Frankford. The HOP's encouragement of buyers to make improvements at the time of purchase is one of its major accomplish- ments. Many homes might have been bought in the absence of the HOP, but it seems probable that many buyers, in- cluding those referred by realtors to NHS, would not under- take such extensive rehabilitation. With the rising cost of rehabilitation, it is becoming in- creasingly difficult for buyers to afford to make improve- ments to their properties or for NHS to do something about long-term vacant properties. Given current market condi- tions and the incomes of potential buyers, severely deteri- orated homes cannot be made livable without a rehabilitation capital subsidy. For this reason, NHS staff members believe that it is important for NHS to develop a program to re- habilitate problem properties using writedowns from the Community Development Block Grant program. Respondents varied somewhat in their views and assessment of the HOP. Neighborhood residents viewed the willingness of HOP clients to buy homes as a positive sign of an in- terest in the neighborhood and the willingness of lenders to finance home purchases as an indication of the area's viability. They believe that the HOP and NHS have made residents more aware of the problems that need to be solved and have motivated residents to play more active roles in their community. Lenders and real estate brokers differed in their views of the impact of the HOP and the overall NHS program. Some believed that the neighborhood looks better now, yet others considered the changes in the area's physical appearance to be more modest. Some believed .that the real estate mar- ket is improving, while others were more cautious and be- lieved that it may have bottomed out but that market con- ditions have not changed substantially. NHS staff, however, have noticed an increased awareness and interest in NHS by real estate agents. For the city, the HOP and NHS are effective programs that require relatively small public investments. NHS provides a package of coordinated services that the city would find difficult to assemble. This one-stop service feature con- trasts with the city's housing program, which is fragmented among many different agencies. The city considers the NHS approach as exemplary and is studying the feasibility of expanding it to other Philadelphia neighborhoods. 310 Some of the differences in viewpoint about the HOP's im- pact relate to expectations. For residents, tangible changes and improvements can be identified; for lenders and real estate agents who are concerned about market trends, the HOP and NHS have not significantly changed the character of the market or transformed East Frankford into a different kind of neighborhood. For the city, NHS is an exemplary effort with tangible success compared with other public efforts. The East Frankford HOP lacks an aggressive promotion and marketing component designed to attract new buyers, par- ticularly middle-class buyers, to the area. The promo- tional efforts that have occurred are low key and occur in block meetings or on a personal basis. This approach contrasts with the Baltimore HOP, which has conducted an extensive marketing effort to attract buyers to Patterson Park from other parts of the city. Therefore, the HOP in East Frankford can have only a limited impact on the real estate market, the number of vacant units, and the percentage of absentee -owner prop- erties. The number of HOP transactions is too few and the scale of demand too small to affect property values. tib This does not mean that the program has not had a positive impact on the neighborhood; everyone agrees that the HOP is making an important contribution to improving the area. It is seen to fulfill important needs, including improv- ing properties, helping to build neighborhood confidence, and changing the attitudes of residents, lenders, and real estate agents. 311 Notes 1. This means that the neighborhood will be a low-cost neighborhood. While "low-cost" generally means housing prices of less than $25,000, prices can be higher if a substantial number of two- to four -unit structures are available, if the tax rate is low, or if some other factor substantially reduces the carrying cost for the home buy- er. The program can work in a higher -cost area if there is a subsidy, for example, a below-market in- terest rate mortgage or the transfer of tax foreclosed property. The program can also work if the revolving loan fund (with its very low rates) is used for second mortgages. 2. Creative financing involves combining loans from vari- ous sources, including the revolving loan fund, for those who do not qualify for conventional loans. 3. In the original formulation, strengthening the real es- tate market in general was not a goal of the program, but it has become a goal in subsequent replications of the HOP. 4. Lender participation was prompted by coincidental cir- cumstances. Prior to 1974, financial institutions were not active in lending on residential propert3 in the City of Baltimore. As part of an agreement to help lenders get the usury limits raised from 8 to 10 per- cent, the city secured a pledge from the lending com- 1 munity to lend $45 million in Baltimore in 1974 and to evaluate mortgage applicants on their individual merit and not principally on the characteristics of the neigh- borhood. 5. In 1976, Neighborhood Reinvestment made a $33,000 grant to the Baltimore program (whose total first-year budget was $55,000). The grant was to increase the level of homeownership in Patterson Park, to determine whether the program model worked, and to help Neighborhood Re- investment determine whether the concept might have national application. The HOP neighborhood is composed of portions of two census tracts in the NHS neighborhood --one tract with a median 1970 income of $10,700, the other with a median income of $6,600. The first neighborhood is mainly white, and the other is mainly black. The HOP target area, however, was predominantly white with a median income intermediate between the higher and lower tract median income. 312 #6z 7. Although prices increased substantially over the period, they still remained relatively low. In 1974, the aver- age sales price was $6,400, which was up from $4,500 in 1970. Most sales were financed through sources other than lending institutions. In 1974, 40 percent of all sales were financed by lending institutions. There was wide variation in sales prices, indicating wide differences in condition, character, and selling price of properties. 8. The strategy was to eliminate vacant buildings (1) by having the city (under its Section -26(h) program) re- habilitate them and absorb the difference in cost be- tween the cost of rehabilitation and market value, (2) by encouraging medium -income buyers to consider deteriorated vacant properties, and (5) by encouraging participation in Baltimore's federally supported Home- steading program. 9. Attracting newcomers to the neighborhood was viewed as an important feature of the program because many tenants expressed a reluctance to buy a home due to lack of confidence in the area's future. It was felt that newcomers would help reverse that lack of tenant confidence. Also, for many of the most deteriorated buildings, buyers with higher incomes than local ten- ants had would be required. Fixing up the most deteri- orated buildings would substantially boost the overall attractiveness of the neighborhood. 10. There were no landlords with extensive holdings in the neighborhood. Many landlords had previously lived in or had inherited the property they were renting. By creating a market, this program provided them with an opportunity to get out of the rental housing business. 11. The NHS program reported a deliberate attempt to use marketing techniques to change expectations. Typical activities included neighborhood fairs, newsletters, promotional campaigns, bumper stickers, and the like. 12. For the period covered by this study, Baltimore was unique among cities in the variety of state and lo- cal programs that provided below-market rate loan funds for home purchase and rehabilitation. 13. Loans up to $17,400 were available for up to twenty years at an interest rate of 7 percent. 14. The same terms were available as those in note 13, though in this program the interest rate varied be- tween 1 and 7 percent. 313 44,7- 15. A down payment of only $500 was required, which was designed to partially offset settlement costs. The loan rate was at least 2 percent below the market rate. 16. This program provided payments up to $5,000 (for an easement) and gave the city the right to carry out physical changes to the exterior of houses. This was seen as a way to help the elderly improve their hous- ing without the burden of additional loans. 17. Among the criteria used to qualify: the loan amount is less than a specified amount, currently $16,000; down payments are not otherwise available; and the borrower's credit does not meet lender's credit stan- dards. The usefulness of the NHS revolving loan fund has been increased by arrangements whereby NHS sells participation in loans to local banks at interest rates not to exceed 6 percent. The Baltimore program also participated in NHSA's secondary mortgage pool. 18. Lack of knowledge on the part of real estate agencies about the changes occurring in the area were major impediments to the real estate industry's constructive involvement. A training and demonstration program was designed and implemented. This was funded (at $50,000) in January 1979 by the Baltimore Board of Realtors and Neighborhood Reinvestment. 19. Middle-class buyers received NHS counseling and as- sistance. They were advised and assisted on issues of the cost of rehabilitation in relation to potential market value of the property and on the reaction of lenders to their financing and rehabilitation pro- posals. NHS was also helpful to these buyers because it provided a one-stop center for buyers who wanted to take advantage of various programs. Lenders in the case of both middle-income buyers and others looked to the counseling and assistance program to reduce their processing costs and to provide some additional protection against bad loans based on poorly executed property or unrealistic expectations. 20. Most home buyers lived in the NHS area; nearly 75 per- cent of the buyers were married and had children and most of the buyers were white; however, 13 percent were black, most were low-income (75 percent with in- comes of less than $12,000), and 40 percent of the units involved were vacant. As of the end of 1978, 323 purchases were made in the neighborhood, 191 by renters in the neighborhood. Of all purchases, 235 were bought from investors. 314 4/PX 21. The survey was conducted by Cindy Konitz, and her findings appear in Neighborhood Home Ownership Promo- tion Study, Baltimore NHS, August 19 0. 22. See od Housina Services yuuscs for cu -i runcing, April y, lyou. by compari- son, through 1979 city programs had achieved the fol- lowing results: 500 homes to homesteaders, 342 CHAP loan commitments, 942 REP loan commitments, 497 REAL loans, and 1,108 Section 312 loans. 23. The average sales price increased from $7,300 to $9,200, or about 26 percent over the period 1975 to 1979• 24. No preprogram baseline data were available. However, the 1970 census showed that only about 57 percent of the properties in census tracts 601, 602, and 603 were occupied. See T. J. Guidera, Jr., "Appraising and Underwriting Factors Neighborhood Housing Services Area" (undated). 25. For example, on the 2300 block of East Fayette, which has seventy-six •properties, the percentage of owners rose from 24 to 76 percent between 1975 and 1980. On the 2300 block of East Fairmont, which has forty-five properties, homeownership increased from 44 percent to 80 percent. Overall, homeownership increased from 45 percent to 64 percent over the same five-year period. 26. It was generally agreed that East Frankford rather than Allegheny West best met the prerequisites of the program that had proved essential in Baltimore. Various local representatives had reservations about an HOP. They were concerned about making a two-year commitment to the program given the difficulty in raising NHS operating funds. They felt that if the program had a chance to succeed and have an impact, it would be in East Frankford rather than in Alle- gheny West. 27. The board, for example, has been reluctant to make loans to prospective buyers to help them buy homes. It is also felt that middle-income homeowners would not be attracted to the neighborhood, and as a result extensive activities carried out in Baltimore to achieve this have not been duplicated in Philadelphia. 315 4blp_ 28. Mortgage funds were reserved in 1979 before the rates went up and were 1.5 to 2 percent below market. About $200,000 has been set aside, and loans of 95 percent of the after -rehabilitated value were made for a term of twenty-five years. A representative from a lending institution sits on the NHS loan committee, which insures that cases approved by the committee are likely to gain approval by the bank as well. 29. Under the city's Gift Property Program, city houses were made available to individuals or neighborhood organizations who agreed to rehabilitate them. 30. A total of 133 clients were served during the first year of the program, 13 of which sought to buy the home they were renting. The data show that most cli- ents do not purchase a home. The cases of 73 clients were closed because for a variety of reasons they de- cided not to buy a home. Eighteen clients bought homes ,in the first year of the program. Three cli- ents used NHS services but did not need financial assistance from NHS. In providing HOP services, $30,744 out of a grant budget of $36,000 was expended during the program year. 31. Possible explanations include the conditionof the buildings or the fact that the rehabilitation cost is included in the mortgage cost for buildings that are financed, a cost not included for nonfinanced buildings. 316 z CHAPTER 18 THE HOME OWNERSHIP PROMOTION PROGRAM IN A NATIONAL CONTEXT APPLICABILITY OF THE HOP MODEL Because the Baltimore Home Ownership Promotion Program (HOP) has had five years of experience in promoting home- ownership and the Philadelphia program is only one year old, it is difficult to compare experiences and accomp- plishments. In addition, the character and objectives of the two programs differ, as explained in chapter 17. The Baltimore program was the original model for the HOP, and it provides an example for other cities. The Phila- delphia program in East Frankford has learned from Balti- mores experience but has adapted the program concept to its own objectives and circumstances. Based on the experiences of the Baltimore and Philadel- phia HOPS and discussions with numerous HOP participants and observers, the HOP elements appear to be replicable in many communities where adequate financial and staff resources can be assembled and where real estate market conditions exist that will enable renters to become home- owners. There is nothing unusual in either of the HOPs that could not be duplicated in other cities, although experience shows that the program should be tailored to local conditions and needs.l The elements of the HOP --providing home purchase assis- tance, encouraging tenant conversions, and promoting home- ownership --are relatively clearly defined and standardized. The HOP can be organized and packaged in many different ways, and many Neighborhood Housing Services (NHS) neigh- borhoods could benefit from this program tool. This does not mean that every HOP service is universally applicable or that all neighborhoods will benefit to the same degree. Each neighborhood has a different set of problems that must be considered in developing an appropriate revitali- zation strategy. Baltimore demonstrates the impact and central role that homeownership promotion can play in a neighborhood revital- ization strategy. And even though many neighborhoods may not be able to conduct a large-scale tenant conversion 317 ?- program, they can benefit from the HOP's counseling and assistance services. For many reasons, these services are often not readily available to home buyers, partic- ularly those who have special credit problems or those who want to buy homes that cannot be readily financed. The HOP can expand the services NHS offers even if its objec- tives are less ambitious than the HOP model. Any NHS revitalization strategy must address the problems and needs of buyers and sellers as well as those of exist- ing homeowners, the traditional clients of NHS. HOP=type services are implicit in NHS objectives and complement and reinforce the effectiveness of other activities. While widely applicable, homeownership promotion can take many forms, and the HOP concept recognizes the importance of considering local conditions and circumstances in designing an HOP program. Adequate financing seems to be the central prerequisite for a successful HOP. Without it, increasing the extent of homeownership is not feasible. Adequate financing means that sufficient mortgage money is available to handle the demand, and that close to 100 percent financing is available to finance the purchase cost and a minimum level of rehabilitation. Adequate financing can take many forms. Baltimore has had access to many different financing mech- anisms, including state -insured conventional loans that provide 100 percent of the cost of acquisition and rehabil- itation, city rehabilitation loans, conventional financing, and NHS loan fund financing. In Philadelphia, 95 percent financing is available, and NHS can provide secondary fi- nancing through its revolving fund when necessary. In both cities, credit underwriting standards are tailored to each situation, and each loan is carefully evaluated by loan committees intent on making the HOP succeed. Be- cause HOP clients typically have no savings or capital and relatively low incomes, they could not become home- owners without such generous financing. Although housing prices are low in Patterson Park and East Frankford, there is no reason why a successful HOP could not work in areas with higher housing prices. What must be present, however, is a set of circumstances in which (1) tenants are paying rents that are not much different than the costs of a mortgage payment and taxes and insur- ance; (2) absentee -owners are interested in selling their properties; and (3) the housing stock is in relatively good condition or can be upgraded at a cost that makes pur- chase feasible. HOP could also use subsidized capital grants to make up the difference between the cost of 318 WP 'L purchase and rehabilitation and what potential buyers could afford to pay. subsidized loans could also be used to make high-priced housing affordable. Both HOP cities used Community Development Block Grant funds to write down the cost of rehabilitation of properties to market value. Also, the concept of lenders sharing in the future appreci- ation of the property might be considered. Although generous financing is essential, its absence is not the only reason renters may not buy homes. Many ten- ants may be reluctant to buy property in an area whose future is uncertain. Tenants must believe that their deci- sion to become homeowners will be beneficial, or they will conclude that there is no advantage in changing their sta- tus. If their expectations about the neighborhood are neg- ative, homeownership will not be attractive. A sense of confidence about the future of the area is required not only to induce owners to maintain their properties but also to motivate renters to become homeowners. The study of the two HOPs shows that thepatterns of ownership and impact of absentee -owners are more complex and dependent on local circumstances than might have been expected. Baltimore benefited because several older ab- sentee -owners wanted to sell their holdings and viewed NHS as the most profitable way to do so. This enabled NHS to operate on a wholesale basis. Currently, invest- ment by nonoccupants is occurring, but these buyers are different investors than those who had traditionally bought in the area and to some degree they are helping to sustain the sales market. Absentee -owners in Philadelphia have small holdings and are not professional investors; therefore, the opportunity to buy large numbers of properties relatively easily has not occurred. An important finding of both programs is that the physical character of the housing stock is an important variable. The large number of small rowhouses, which had few windows and limited exposed roof and wall areas, in Baltimore's Patterson Park was the important factor in keeping the re- hab cost of homes low. Conversely, the large houses in Butchers Hill require extensive improvements that few ten- ants or low-income households can afford. In both neigh- borhoods, vacant houses have been a problem because reha- bilitation requires an investment that exceeds their market values. The special circumstances that long-term vacant houses present can be solved only through public subsidy or through attracting buyers who are willing to invest 319 �� oZ more money than is justified by market value consider- ations. Baltimore has used both techniques to deal with the problem. The study has shown that local factors largely determine which program elements will be most in demand and shape the character of the program. These local factors also determine the program's potential impacts. In the case of Baltimore, Patterson Park has benefited from circum- tances that increased the chances for success, including the following: • The existence of strong community organizations that endorsed NHS and gave it political influence and credibility in the neighborhood; • Participation by aggressive and talented lenders, neighborhood residents, and an NHS staff that de- veloped effective working relationships; • A strong spirit of cooperation and support for NHS from the city and its housing and community devel- opment staff; • Generous public loan programs and homeownership promotion activities by the city; r • Interest in and demand for housing in the NHS neighborhood by outsiders who had the financial re- sources to rehabilitate vacant and problem proper- ties; and • Extensive local and national publicity about pro- gram successes. In short, the HOP is a flexible tool that NHS programs can adapt to local needs and objectives. Local conditions, program design, and expectations of staff, board members, lenders, and city officials will determine what can be accomplished and the extent to which the program can pro- duce positive neighborhood change. Although the Neighbor- hood Reinvestment site selection criteria may be important ; in identifying areas of high potential, particularly for tenant conversions, local conditions and factors largely determine character and potential impact of the program. RELATIONSHIP BETWEEN THE HOP AND NHS The HOP is clearly an important NHS tool. It enables NHS to conduct more comprehensive neighborhood revitalization 320 ��� efforts. In many NHS neighborhoods, vacant or hard -to -sell properties or absentee -owners contribute to negative envi- ronmental conditions and make it difficult to build the confidence needed to trigger reinvestment. As a matter of course, NHS programs respond to requests for home purchase assistance, so that even without a formal HOP, an NHS program probably is providing many of the same services. Both Baltimore and Philadelphia provided HOP - type services before a formal program was established. The establishment of an HOP shows that the local NHS board considers homeownership promotion important and creates an administrative structure to plan and implement an inte- grated program. With the creation of an HOP, staff members are designated and trained to handle HOP services. Estab- lishing an HOP provides lenders with the motivation to make a financial commitment to provide financing for home buyers with the assurance that the NHS staff will provide in-depth assistance to buyers and undertake much of the work related to processing cases. An HOP can also help increase neighborhood confidence by publicly recognizing the opportunity to attract new buyers and investment to the area. In short, by expanding the revitalization tools available, the overa•11 NHS effort becomes more effective ' and capable of dealing with the variety of factors that relate to neighborhood blight and decline. Homeownership promotion depends on other NHS services, and it probably would not be effective in isolation from otenr ther NHS efforts. Its success depends on expectations by poten- tial home buyers that purchasing a home in an area will be a good investment. This kind of climate can be stimulated only when there is evidence and confidence that other NHS efforts are succeeding and that neighborhood conditions are improving. NHS must be able to demonstrate that the goals of the HOP --homeownership promotion and tenant con- version --are reasonable and justifiable given the neigh- borhood environment. PROGRAM BENEFICIARIES AND IMPACT ON STRUCTURES Even though the Baltimore and Philadelphia programs have differed significantly, the beneficiaries of both cities' programs appear to be largely first-time home buyers -- either singles or young couples just starting a household or middle -age small families who are able to buy a home for the first time. These buyers would not be able to af- ford homes in most neighborhoods, and many would not be able to buy without the financial assistance and counsel- ing NHS provides. 321 Beneficiaries of the HOP will vary by locality and will be determined by the goals set by NHS and the neighbor- hood conditions and circumstances in which the program operates. In East Frankford, the study showed that buyers tended to have blue collar jobs or better -paying service jobs such as mechanics or nurses. Most were black and had previous ties to the area. They were not very dif- ferent from other residents of the area. In Baltimore, the beneficiaries were more diverse. Most were white. Many were former renters in the area who held low-paying jobs, but many others were low -salaried professionals or persons who temporarily had low incomes, such as students, medical interns, or young professionals in their first jobs. Many were single -person households or couples with- out children. Some moved to Patterson Park from outside the area; they viewed homeownership as a better investment than renting and were attracted to Patterson Park because of its low cost housing, its location, the neighborhood character, and the excitement of participating in a neigh- borhood revitalization process. Many of these "newcomers" have moderate incomes and are willing to make extensive improvements to their homes. Their commitment to the area and investment in their homes provide, in the opinion of NHS staff, the needed leadership and evidence to residenits of the area that the neighborhood is being upgraded. While the concept of tenant conversion is an important element of the HOP, simply converting tenants to home- owners may not improve the climate .for investment and neighborhood conditions. Tenant conversion makes sense only if the homes bought are in good repair or are im- proved and meet reasonable neighborhood standards. The HOP approach provides the opportunity, in most cases, to finance rehabilitation costs as part of the purchase. Most homes need some rehabilitation work, and many are severely deteriorated. The rehabilitation requirements implicit in the HOP, but absent in non -NHS private market transactions, serve three objectives. They ensure that the new homeowner will not face major repairs in the early years of ownership; that improvements are financed as part of the long-term loan provided rather than through more costly improvement loans; and that structures are upgraded, thereby improving physi- cal conditions in the neighborhood. Under the HOP, tenant conversion becomes a technique for upgrading the physical conditions of properties. k4,2- 322 DISPLACEMENT Displacement has not been a problem in Philadelphia's East Frankford neighborhood. A large supply of housing is available, and no programs, including NHS, are dislocating families. Most (57 percent) of the homes bought through the HOP had been vacant. It does not appear that any displacement has been generated by absentee -owners trying to sell properties. There is no gentrification occurring, and, unless there were radical changes in the program and in the community perceptions of the area, it is unlikely to occur in the future. The sales market is soft and the sup- ply of housing far exceeds demand. In Baltimore's Patterson Park, the sales market is rela- tively soft but some displacement is taking place. What constitutes involuntary displacement is difficult to define, and data were not available on the extent of displacement. Some displacement is the result of absentee -owners selling to new buyers; some renters cannot afford to purchase the homes they occupy. Although some families may. be forced to move, NHS has developed a displacement strategy and tries to provide financial and other assistance to renters looking for alternative housing. The Section 8 rental program is used largely to provide housing for displaced renters. Baltimore has also tried to maintain the low - and moderate -income character of its HOP neighborhoods to preclude gentrification and prevent abnormal increases in property values. NHS staff members believe that the HOP can effectively pre- vent future displacement. By facilitating the conversion of tenants to owners, the program protects new buyers from potential displacement. Not only do the owners physically control the unit they occupy, but they can participate in the financial benefits arising from increased property values. Homeownership helps to stabilize housing costs, protecting them from rent increases. The HOP can help assure that current residents benefit from the improvement that occurs. However, rising values can result in increased property taxes and tempt many lower-income owners to sell their properties to more affluent buyers. In Baltimore, displacement could become a troublesome problem if values were to rise rapidly and residents were prevented from continuing to rent or buy in the area. Whether this occurs will be determined largely by how attractive the area be- comes to outsiders. 1, �2_ 323 COST EFFECTIVENESS Both Baltimore and Philadelphia have a variety of pro- grams, including NHS, designed to promote homeownership, eliminate vacant properties, and encourage rehabilitation. In comparison with other programs, the scale of the Pat- terson Park effort has been impressive, but other Balti- more programs also have been successful. The level of ac- complishment in East Frankford has been more modest, but its resources and opportunities have also been more circum- scribed. Lack of similar programs makes it difficult to compare the cost-effectiveness of the HOP approach; however, the HOP has been able to assist in creating a large number of home- owners at a relatively modest administrative cost in both sites. For example, in East Frankford it cost about $700 in the first year to help a tenant to buy a house, not tak- ing into account the value of the assistance provided to those who did not buy and the cost of efforts to motivate and involve realtors. Another measure of cost-effectiveness is to compare administrative costs to the investment gener- ated. With an expenditure of $30,000, the IiOP was able to generate an investment of $115,035 in property purchases and $62,900 in rehabilitation or a total of $177,935• Each East Frankord HOP grant administrative dollar was matched by five dollars of private investment. Some of this in- vestment may have occurred anyway, but even if the HOP were responsible for only half the purchases, its adminis- trative budget would be leveraged, two and one-half times. Because of Baltimore's integrated program approach, it is not possible to develop cost estimates for the HOP. As a demonstration effort, in one year 122 homes were purchased when the program had a $55,000 budget; the average adminis- trative cost per purchase was about $450. HOP administra- tive costs are low compared with federal and city efforts that subsidize the costs of rehabilitating properties or of homeownership.2 The relatively low cost of the HOP is possible because it relies on the private sector and does not rely on major subsidy.3 The HOP also differs from many other programs in the com- prehensiveness of its services and the personal attention provided to each client. It provides personal assistance and counseling and coordinates all the processes involved in buying a home. Most other programs provide more limited services. 1144 Z2 324 t Relying on private sector mechanisms and normal market conditions, however, sets limits on program acomplish- ments. The HOP cannot help buyers who are not credit- worthy or deal with the properties whose rehabilitation costs are excessive relative to the debt capacity of po- tential buyers. It cannot help very low income households buy homes. This does not mean that the HOP is not an important and cost-effective homeownership promotion strat- egy, but its applicability is limited to neighborhoods where public subsidies are unnecessary. THE ROLE OF 14EIGHBORHOOD REINVESTMENT Neighborhood Reinvestment played important but different roles in Baltimore and Philadelphia. The Baltimore program was supported with financial aid, the guidance and experi- ence gained during the development process, and an opportu- nity to sell NHS loans in a secondary market. In Philadel- phia, Neighborhood Reinvestment provided financial assist- ance and extensive technical support and training from Neighborhood Reinvestment and from the Baltimore NHS. The assistance was probably an important factor in the level of accomplishment achieved in both cities. On the other hand, because the problems that HOP intends to address exist in many neighborhoods, it is very possible that HOP -type activities would be developed in the absence of Neighborhood Reinvestment support." In fact, many cities have programs to promote homeownership. Both Baltimore and Philadelphia were involved in aspects of homeownership promotion before they received Neighborhood Reinvestment assistance. Neighborhood Reinvestment funding and guidance is essential in creating the NHS motivation and commitment to establish a formal HOP and to make such services available in a structured manner. It is also essential to help NHS design tools to take maximum advantage of both public and private resources that have to be applied to the problem. Many NHS programs are probably providing one or more HOP services, but they probably would not make the same financial and or- ganizational commitment as recipients of Neighborhood Rein- vestment grants. Neighborhood Reinvestment helps promote and support the replication of the HOP and helps sell its concept to lenders and board members. Neighborhood Rein- vestment has provided a legitimacy and a credibility to the program that local NHS staffs could probably not pro- vide. It has helped NHS programs understand the many fac- tors that must be in place to assist potential HOP clients. It has transmitted the lessons learned in Baltimore, pro- vided experienced and credible consultants, and has prob- ably reduced the time needed for program implementation. l�G oZ- 325 CONCLUSIONS East Frankford and Patterson Park present contrasting ap— proaches to promoting homeownership and to developing an HOP. Patterson Park's experience seems unique in many ways. Its achievements should not be used to judge other efforts but to show the potential of the HOP concept. East Frank— ford's program points out both the limitations and the flexibility of the program concept when developed under different circumstances or in a different environment. The HOP broadens the capability of. NHS to deal with neighbor— hood problems, but its success largely depends on each com— munity's developing a program that reflects its own special needs and circumstances. #69X 326 Notes 1. One Philadelphia city official interviewed thought the HOP could be replicated in about one-third of the city's block grant target neighborhoods. Baltimore's Depart- ment of Housing and Community Development reported that the HOP could be established in a comparable number of additional neighborhoods. 2. Efforts to obtain an estimate of local administrative costs for similar programs were not successful. Even where some budget figures were available, specific activities associated with program administration spe- cifically related to homeownership promotion could not be be said separately identified. it ca dth tif theadministrativeon costs are � identity fied, they are substantially higher than the figures reported for the HOP. 3. The program does use subsidized loans, but subsidized loans alone were not responsible for the increased re- investment because they preceded the program and failed in the program's absence to increase significantly the rate of homeownership. 4. While such development is possible, it is not likely in cities without well-developed housing rehabilitation and assistance programs. Baltimore clearly has such programs and provided the initial model for the develop- ment of neighborhood reinvestment programs. The larger question now is whether the city can and is willing to mobilize itself to meet the kinds of needs that it ad- mits exist. Philadelphia officials said, for example, that the program could apply in one-third of their block grant target neighborhoods, yet they had not done the elementary coordinative work required for such programs to emerge privately. The unique contribution that Neighborhood Reinvestment makes is the creation of a local process which breaks the inertia as each partner sees how his or her interests can be secured through simultaneous commitment to local private ac- tion. Cities must deal with the broad range of neigh- borhood and eonomic development issues, and such action in a single neighborhood is not possible. Few cities have the capability or interest in doing the important developmental activity required to create partnerships. Finally, as a result of past experience, the private sector and residents are skeptical about the city's capability for or sincerity about helping neighborhoods. 7ZZ197 327 z CHAPTER 19 j NEIGHBORHOOD REINVESTMENT: THE JOB REMAINING This chapter explores some of the reinvestment issues that remain for the Neighborhood Reinvestment Corporation, in- cluding expanding the range and types of neighborhoods, coordinating reinvestment activities with those of other programs, and phasing down operations or changing the focus of mature programs. NEIGHBORHOODS IN NEED OF REINVESTMENT Estimates of the number of neighborhoods that might benefit j from reinvestment activity must be made with caution. First, there is no standard definition of "neighborhood", it depends on whether the interest in defining the neighbor- hood is political, social, or economic, for instance. In addition, the number of neighborhoods in a city is a func- tion of how boundaries are drawn. A given geographic area may include one, five, ten, or more neighborhoods. For ex- ample, in Boston the Dorchester neighborhood is generally referred to as a single neighborhood in economic terms, but in social (and in some political) terms it represents more than twenty separate neighborhoods with identifiably separate social, racial, and economic characteristics. The neighborhood definition also depends critically on certain local factors, such as the stability of social relations over time. Neighborhoods can be created by so- cial events or demographic transition. Sometimes a neigh- borhood emerges out of the interests of a group rather than geography, so elderly persons or renters may have a common interest over an area larger than a neighborhood. Their interests and needs could support a particular type of reinvestment initiative. A second reason for caution is that even if the number of neighborhoods can be identified, the selection of neighbor- hoods appropriate for Neighborhood Housing Services (NHS) or other Neighborhood Reinvestment programs depends on the physical characteristics of the neighborhood and the inter- est and capacity of a neighborhood group to start a program. Neighborhoods that are similar on all other significant in- dicators differ in level and effectiveness of the social organization. 329 Third, program elements are continuously being developed by Neighborhood Reinvestment that expand the range and, therefore, the number of neighborhoods to which the part- nership model could apply. Finally, Neighborhood Reinvestment Corporation programs are only one initiative for reinvestment. Several other pro- gram initiatives are generated by private groups, by local governments, and by federal agencies (i.e., HUD Innovative Grants, HUD Self -Help, etc.). Keeping these limitations in mind, however, a tentative estimate can be made of the number of neighborhoods to which neighborhood revitalization initiatives would apply. Table 19-1 provides a basis for estimating that number in the twelve cities in the study sample. Adding the numbers in the last column of table 19-1 reveals that at least several hundred neighborhoods might benefit from reinvestment activity along the lines described. This figure may be projected to the more than 250 standard metropolitan statistical areas (depending on how neighbor- hood boundaries are drawn and how other issues are con- sidered). Also, some smaller cities that are not standard metropolitan areas might benefit.2 Whether the total num— ber of neighborhoods is 2,000 or 10,000 depends on how the estimate is made. Nevertheless, many times the number of NHS neighborhoods currently served would benefit from the NHS program. The answer to the important question of how many neighbor- hoods Neighborhood Reinvestment should develop cannot be determined by this type of analysis. The educational and demonstration role and the testing and replication activi- ties of Neighborhood Reinvestment are much more central to its mission than creating a massive number of NHS neighbor- hoods. It is important that Neighborhood Reinvestment's success be measured by the quality and the continued dis- covery and development of innovation, not by the number of neighborhoods. Neighborhood Reinvestment should continue to develop pro - rams in additional cities and to expand programs in cit- ies already participating. Programs in these neighborhoods should focus on identifying new opportunities for expanding the range of neighborhoods for which neighborhood revitali- zation activities can apply and on improving and expanding the number of tools for dealing with various neighborhood problems --not just the original ones. 330 )lam" �2_ f I' U4 W r TABLE 19-1 Low- and Moderate -Income Tracts with Low -Density Housing City Total Central City Tracts' Tracts with Median In- come Less Than 601 of City Median 1 of All Tracts Less Than 801 of Median Tracts Less Than 801 of Median and at Least 501 1-4 Family Units 1 of Tracts Less Than 801 of Median and at Least 501 1-4 Family Units Number of NHS Programs Additional Potential Programsb Atlanta, Ga. 119 61 51 28 36 54 59 93 2 2 12 19 Baltimore, Md. 208 58 9 60 2 1 Bridgeport, Conn. 45 862 15 264 33 31 145 55 6 52 Chicago, I11. Cleveland, Ohio 208 51 25 32 63 2 30 2S Dallas, Tex. 169 88 52 69 2 78 100 3 1 1 La Habra, Calif. 14 2 14 33 89 2 11 Nashville, Tenn. 91 37 41 New York (Queens County), N.Y. 660 118 18 81 69 1 24 Oakland, Calif. 107 45 42 36 80 92 1 2 13 26 Philadelphia, Pa. 362 77 21 71 75 1 1 Racine, Wis. 1s 4 27 3 Total 2,860 820 2'9 571 70 31 195 Source: Calculations from U.S. Department of Commerce, Bureau of the Census, 1970 Census of Population and Housing; 1970 Final Report PHC (1) for various cities. Note: The typical NHS is composed of the equivalent of two census tracts. In practice, however, it is often composed of parts of three or more tracts. a. Central city census tracts are only a part of the total SMSA. There are many suburbnn neighborhoods that could benefit from an NHS program. b. Based on the number of neighborhoods that have the minimum housing and demographic characteristics to be an NHS. This assumes an MIS is at least 2.5 census tracts. EXPANDING THE RANGE OF Expanding the range of neighborhoods that might benefit from the Neighborhood Reinvestment approach means in most cases going into neighborhoods that have more severe or more com- plex problems than existed in the original NHS neighborhoods. Critics of NHS have often stated that the early programs were conducted in neighborhoods that were easy to assist -- in other words, that a process of "creaming" occurred. Program records do not indicate that neighborhoods or individuals not needing assistance received it; however, what is different about the first NHS neighborhoods and the more recent ones is that the first neighborhoods were more uniform in their characteristics. For example, they had more often single-family housing and had a higher percent- age of home ownership, and their principal problem was a denial or severe limitation of credit and a resultant de- pression in real estate prices and resident confidence. They did not, as do some more recent NHS neighborhoods, have major commercial areas, large apartment buildings, exten- sive foreclosure, more absentee -ownership, etc. The expansion neighborhoods and the neighborhoods organized since 1977 are somewhat different from the first NHS neigh- borhoods. The later programs include higher percentages of renters and multifamily units. Other data suggest that the newer neighborhoods more often have problem properties or require more expensive rehabilitation for reinvestment to make a difference. These neighborhoods were also organized at a time when interest rates and costs had escalated substantially, when the opportunities for mobility were impaired (because of higher rates and costs), when competition for valuable space within the central city was increasing, and when real or potential displacement and the more limited options for low-income elderly and renter households had become more evident. As discussed earlier, Neighborhood Reinvest- ment has already begun to face the challenges of more dif- ficult neighborhoods, which are likely to become a more central aspect of NHS development and expansion in the future. In the study, executive directors were asked if they felt their organizations could take on more difficult neighbor- hoods in their cities. Most (eight of twelve) directors indicated that they could handle.more difficult neighbor- hoods, that there had been a substantial "learning curve" that let them apply many more tools than they were aware of or were available in the early and mid-1970s when their programs started. However, success would require a con- tinuation of the present level of government funding or a substantial increase in private funding. 332 WP,2. This challenge also highlights the need for continued development of Neighborhood Preservation Projects (NPPs) to identify and document tools that are helpful in dealing with specific problems, such as small apartment buildings (for which the Apartment Improvement Program is not help- ful), vacant buildings, vacant land, and blight in neigh- borhood commercial areas. The experiences of these pro- grams will also benefit city and federal efforts in housing and neighborhood development in the coming years. INFORMATION DISSEMINATION AND TECHNICAL ASSISTANCE To this point, Neighborhood Reinvestment programs have been assessed for their direct impact and their effect on the development and support of local partnerships. Another mandate that Neighborhood Reinvestment has from Congress is to disseminate information on Neighborhood Reinvest- ment activities. The Neighborhood Reinvestment Corporation is held in high regard among housing and community develop- ment people we interviewed and its activities have sub- stantial influence in housing and reinvestment circles, whether in local government, advocacy and citizen groups, or the lending and financial industry. The question that remains is how the specific lessons learned from develop- ment activities in several issue areas can be more widely disseminated within NHS and to reinvestment programs ini- tiated by other organizations. Specifically, implementa- tion could involve efforts to offer training to non -NHS persons and to provide workshops and other training activi- ties for people outside NHS. There is a temptation to suggest that Neighborhood Rein- vestment should offer even more technical assistance and continuing education to a much larger audience. However, there are limitations to present Neighborhood Reinvestment resources, making it difficult for Neighborhood Reinvestment to increase the client categories for its direct services. That is, Neighborhood Reinvestment cannot become a resource for providing general development and support services for neighborhood development. Such expanded activities would take resources from NHS development and from testing, doc- umenting, and replicating new approaches to solve neighbor- hood problems. This conclusion notwithstanding, Neighborhood Reinvestment's current low profile might be expanded to include activities that could broadly be called professional information ex- change and professional development. In particular, it 333 7002-- might offer training programs for persons in small- and medium-size cities; transfer information on neighborhood reinvestment to professionals through continuing education programs in major professional organizations in housing and city planning; and orient professional organizations of realtors, housing managers, and others whose enlighten- ment and sensitivity would substantially improve their ability to help low-income urban residents. COORDINATION WITH FEDERAL PROGRAMS AND PRIVATE SECTOR ACTIVITIES Neighborhood Reinvestment has made a substantial effort to integrate its efforts with those of federal programs, principally those within HUD. Formal agreements relating to the allocation of Section 8 Existing subsidies have been made, and Community Development Block Grant funds and the Neighborhood Strategy Area program frequently are avail- able for NHSs. While HUD's central office has encouraged the channelling of resources, the basic agreements are worked out between NHSs and local government. Section 312 and the homesteading program have had very limited application in NHS neighborhoods. Initiatives with other agencies and with programs in the federal government are beginning to take place but are not extensive at this time.3 Coordination with the private sector has been much more substantial. As of 1979, 44 foundations, including the Ford Foundation and the Lilly Foundation as well as local and regional foundations, have contributed to local rein- vestment programs. The Ford Foundation has entered into agreements with Neighborhood Reinvestment to pursue de- velopment of programs in energy conservation and rental housing. In addition, Neighborhood Reinvestment has de- veloped "full partnerships" with the insurance industry. To meet the needs of existing programs in the future, to develop new programs, and to expand the range of resources available, private sector involvement should continue. THE FUTURE OF MATURE NHS PROGRAMS Although the NHS program represents a substantial addition to the resources available to a neighborhood, the program in its original form need not operate in the neighborhood indefinitely; after a time private reinvestment is stimulat- ed, as reflected in improved credit availability and increased reinvestment by residents. Leaving aside the question of how to determine when this point is reached for a given program, the task of Neighborhood Reinvestment is to help local NHS programs assess how to best serve the neigh- borhoods with the available resources and how to ensure that 7rp� 334 the NHS programs continue to respond to their mandates and not settle into static operation. This issue cannot be dealt with conclusively in this report and, therefore, suggestions made here are tentative. They are tentative partly because relatively few programs have been in opera- tion for more than five years, viewed by many participants as the minimal time needed to achieve program goals. The impetus for phasing down NHS operations typically comes from lenders, who fear that their involvement in the NHS could become long term and that they might be asked to help support both existing and new neighborhoods. Several lend- ers have stated that at some point they should be able to transfer their contributions to an NHS in another neigh- borhood or to another kind of community initiative. In the study cases, NHSs in Dallas, Baltimore, and Near North- west Chicago are examples of programs that have indicated the ability to phase down the operations of the original program or to drastically change program focus. Most NHS staff and neighborhood residents see a need for some residual NHS activity in a neighborhood, even if the program phases down or moves to another neighborhood. There are two reasons for this belief. First, people in need of revolving loans are not likely to benefit from a change in lending activity. Their problems are limited or fixed incomes, age, credit history, employment status --all of which limit their access to credit at conventional terms. The present and near-term future economic trends and credit market are not likely to offer much hope for higher income or cheaper credit. For these residents to make the reinvestment and repairs necessary, they will need access to some kind of below-market loan fund. The second reason concerns home maintenance. Persons who improve their homes need continuing access to advice and assistance regarding rehabilitation. After a program achieves its initial goal of improving the private rein- vestment climate in the neighborhood, a way is needed to help owners keep up their homes, to reach owners who after five years still have not made improvements, and to help them negotiate the maze of public and private resourc- es. One approach for mature NHS programs to consider is that, although reinvestment activity on the part of homeowners may pick up substantially, the neighborhood may continue to have problems with apartment buildings, absentee -owned 44G .Z 335 or vacant property. An NHS program might shift its program emphasis as an alternative to phasing down. Instead of dealing with owners, they might work with landlords or with tenants to increase homeownership opportunities. Another avenue for a mature program is to expand the neighborhood's boundaries to pick up areas where obvious impacts could be made. Many original boundary decisions were made in light of assumed limitations of the then un- proven NHS model. Boundary expansion would involve a substantial refocusing of the program, but it would also offer the opportunity to shift a major portion of staff time and resources to new activities without abandoning the original neighborhood. i Of course, this discussion is not conclusive. One of the research activities of Neighborhood Reinvestment should include more detailed analyses of alternative scenarios for the more than thirty NHS programs that will be five years old by the end of calendar year 1982. Concurrently, Neighborhood Reinvestment should explore how the partner- ships can be preserved through what may be a tense adjust- ment period. Such changes will be favored by contributors to the operating budget, but will cause anxiety among residents. 336 ,l6 2, 337 '/6� Notes 1. In political terms, there are "wards"; in social pro- gram terms, there are "catchment areas," "target areas," "service areas," etc. These are formal and real bound- aries, even if they are not recognized socially, since they define the area within which certain services are available or within which certain regulations apply. They are not neighborhoods, but they have been treated as such for government programs, sometimes with nega- tive consequences. 2. If the thirty-one programs developed in twelve cities in the study are extrapolated as the incidence for the full universe of standard metropolitan statistical areas (SMSAs) and a pattern of concentration as re- fleeted in the twelve cities (from one to seven pro- `` grams in the city depending on the city size and other factors) is continued, this means that about 650 NHS programs could be established. If, on the other hand, the future development is based strictly on the number i; of additional neighborhoods in the cities that might have programs developed (column 6 in table 19-1), then f, the net potential projected to all SMSAs comes to about 4,100 NHS programs. Of course, the number of programs that might be developed in a city depends on other factors than the straight demographic and popu- lation factors reflected in this estimate. 3. For example, these agencies and programs include the Department of Energy, certain manpower training pro- grams in the Department of Labor, certain social serv- ice programs (Title XX), and programs for the elderly in the Department of Health and Human Services. 4. Only in Dallas has the program phased down its opera- tions almost entirely in the original neighborhood and the activity of the partnership moved on to a sec- ond neighborhood. In the other cases, this phased - down operation is taking place gradually or was in the planning stage at the time of the study. 337 '/6� CHAPTER 20 EXPANDING AND STRENGTHENING THE BASE OF SUPPORT FOR REINVESTMENT Several chapters in this report discuss the compelling need to strengthen and expand local partnerships for rein- vestment. The contributions that present partners can make are limited and, as more difficult neighborhoods and more diverse problems are tackled, additional resources will be needed. Likewise, opportunities exist for expanding the capacity of the partnership. In addition to generating additional resources, other actors, who are not presently or consis- tently involved, can be involved in the reinvestment pro- cess. Expanding the partnership's capacity allows for a broader range of actors who can strengthen institutional activities in urban neighborhoods. This chapter discusses ways to expand and strengthen part- nership capacity, both by local Neighborhood Housing Services (NHS) and Neighborhood Reinvestment. These suggestions are based on observations as well as conclusions about program experience. EXPANDING THE REINVESTMENT BASE Neighborhood Reinvestment has made extensive efforts to expand the NITS corporate participation to include insurance companies. As the insurance industry increase its partici- pation in a local NHS, it increases the NHS's resources and flexibility. For example, the NHS has increased capa- city to effectively enable homeowners to purchase voluntary property casualty insurance. The insurance industry also provides a contribution to the NHS. However, additional partners could be involved in the NHS program, again, substantially increasing the resources available to the neighborhood. First, major corporations have a history of providing significant levels of charitable support to im- portant national issues. NHS programs may now be attrac- tive candidates for such gifts either as individual pro- grams in particular cities or collectively through a na- tional fund-raising program for all NHSs, since NITS is the only private community revitalization program operating in a large number of cities. 339 //- (,p 02- In addition, there are many potential local corporate participants or supporters who might be approached for involvement in the NHS reinvestment partnership. Some are discussed below.l Major Local Employers Many NHS cities and neighborhoods have major employers who hire a significant portion of the residents. Such employers range from steel companies to hospitals, univer- sities, and manufacturing firms. Many companies sponsor employee credit unions, group buying schemes, and other financial activities. Many employers already make contri- butions to charitable and educational activities. NHS might well qualify.2 Utility Companies Utility companies are under increasing pressure from both federal and state governments to provide energy conserva- tion services to their clients. Specifically, they are being urged to provide low-cost loans, energy audits, and other services. Most companies have no conduit for pro- viding these services and are reluctant to set up a system for delivering these services directly. The NH4 program might serve as their delivery mechanism. Building Materials Suppliers Several cities have major building materials firms that might be convinced to offer discounts to NHS on bulk pur- chases of items such as insulation, paint, and lumber. For example, if NHS were to identify several homeowners who wanted to buy insulation materials, they might be able to make a large purchase for the entire group at a savings over the retail price. This discount may be considered a charitable contribution; however, it is also the kind of discount that is routinely provided when contractors make large purchases. Labor Unions Just as many neighborhoods have large employers, many have residents who are members of large labor unions. Large labor unions typically provide services to their members relating to financial assistance or major purchases such as group buying. In addition, many unions contribute to service activities in their city. Craft unions, for ex- ample, may contribute their members' time to make emergency repairs for elderly residents. 340 Religious and Fraternal Groups Many neighborhoods have the same boundaries as parishes or other religious jurisdictions. Churches may be able to contribute space or services. In addition, religious and fraternal groups can provide valuable services in outreach and counseling, although care has to be taken to avoid in- stitutions that are not widely accepted in the neighborhood.3 This list cannot be inclusive of all the groups that have or could be approached. We did not include corporate founda- tions, department stores, cooperatives, etc. We only mean to suggest categories of potential participants. All of these groups have an interest in or a potential role in improving their neighborhoods, and all stand to benefit from neighborhood revitalization. These groups would like- wise benefit from having a mechanism for pursuing their service interests or for providing them with the opportunity to provide services. Some NHSs have already made progress in involving some of these actors. The Dallas program in- volves a major department store; the Bridgeport, Conn., i NHS receives substantial corporate contributions (fifteen corporations contribute to the NHS operating fund); the Catholic Church in Baltimore provided initial office space for the program; and real estate agents are involved in the Atlanta program. In suggesting these additional supporters, it is important to make two points. First, a few programs have already made progress along these lines. Second, supporters do not need to be brought in as formal partners with board representa- tion. They may be partners in the sense of limited cor- porate membership where they are assigned specific roles consistent with their business or charitable interests. They need not be viewed as equals with traditional part- ners. In many cases it is not appropriate (because the relationship is casual) and in other cases, formal partner- ship is not practical. STRENGTHENING THE REINVESTMENT PARTNERSHIP After ten years, NHS can be viewed as an ongoing institu- tion, not as an experiment, even though there is a testing and learning aspect to every developing program. The edu- cational process used to develop programs and to identify, test, and replicate additional tools is inherently experi- mental; reinvestment changes continuously as new challenges are sought and responded to. However, a core set of acti- vities relating to the activities of the residents, finan- cial institutions, and the city is common among established programs. 341 �lb z This section looks at what each NHS program and Neighborhood Reinvestment can do to strengthen local partnerships. The NHS Role NHSs can do several things to strengthen their partnerships. In terms of residents, there is a definite need to increase the residents' role and their level of participation. Resi- dent activity is limited by program maturation, slow board turnover, and difficulty in involving additional resident$ (such as tenants and absentee landlords) in NHS activities.4 Efforts to strengthen the residents' involvement in the pro- gram will ultimately involve additional efforts at outreach and improved community relations. These might include find- ing new ways to serve owners who have already made improve- ments but who might need assistance in home maintenance. It would involve attempts to find new roles or residents in the ongoing operation of the NHS program. It would also involve efforts to reward or support residents who have been particularly active in improving the neighborhood. Activities along these lines often are not given top prior- ity in mature programs, which appear to become mode staff - oriented as the day-to-day operations and decisions about changes in program design or emphasis are made by the staff and the most active members of the board. This type of operation has a tendency to make residents feel that there is relatively little for them to do. NHS should also pay increased attention to the representa- tives of financial institutions. Many have expressed con- cern about the direction of the NNS program and how long they would be asked to contribute to it. Questions about NHS program activities were raised; for example, some ob- jected to the NHS's taking on additional programs; others viewed the core program as being less important as the pro- gram ages; and still others, out of a notion of efficiency, want a work plan that outlines (and justifies) futurepro- gram support. The best way to deal with these issues may be for NHSs, after a year or two of operation, to develop a plan for the next three to five years. This would re- assure financial institution and city officials and also provide a chance for the partnership members together to plan future program priorities and to reaffirm the partner- ship. This planning activity would be helpful in fund raising. As the number of potential recipients of chari- table contributions increases, the need each one has to Justify its support increases. 342 116z To strengthen the city's participation in the program, NHS could expand the number of agencies involved, even if only in an ex officio capacity. But this participation would allow NHS to take advantage of other activities the city manages that relate to the NHS neighborhood. For ex- ample, commercial and economic development activities might suggest the involvement of city officials from the appro- priate agencies. It might also be appropriate to Add of- ficials from social service agencies when a relevant group in the NHS neighborhood is affected by those services. In particular, NHSs should look for ways to expand their so- cial services to the elderly, since this is a significant group in many NHS neighborhoods. The public housing author- ity might be another helpful agency, especially if the NHS program makes extensive use of the Section 8 set-aside pro- gram or if the city has a substantial and active scattered - site public housing program. Another concern reflected in the study interviews was that city officials wanted increased accountability from the !' NHS program. Preparation of a program plan, as suggested above, would help to take care of that concern. The Neighborhood Reinvestment Role In reviewing the foregoing material, we make the following recommendations with regard to what Neighborhood Reinvest- ment might do to strengthen the NHS partnership: I. Neighborhood Reinvestment can provide assistance to local NHSs in short-term planning, including how to assess how much reinvestment has taken place, how to know when Promotion of private lending in a neighborhood has oc- curred, how to identify and set new directions for program activity given problems in the neighborhood, and how to incorporate additional partners. Some of these activities would be consistent with the initiatives in developing Neighborhood Preservation Projects, but they also represent substantial effort that could be included in the support and technical assistance capacity of Neighborhood Reinvest- ment. Assistance in planning could be a critically impor- tant service to offer to local programs; although it is often done informally, it should be offered systematically to mature programs. In fact, Neighborhood Reinvestment should suggest that planning is an appropriate activity for local programs to pursue. NHSs should get help from local groups first, such as colleges, universities, and city planning departments, but they should be aware that Neighborhood Reinvestment will provide materials, support, and information to help programs strengthen their relation- ships with the city and the financial community. Support 343 ��a- activities in this area might be incorporated in workshops for executive directors and boards.5 2. Neighborhood Reinvestment has recognized the need to strengthen the residents' role in NHS activities and in 1978 began to sponsor workshops for resident participants. At present, there are three regional workshops. As the number of NHSs increases, it might be more appropriate to have a larger number of workshops in more areas.6 3. uld artici- pationibyb financial orhood iinstitutions nvestment oand cities strengthen byproviding more training opportunities for them in small cities on how to initiate and support reinvestment activities. In larger cities, they are often familiar with housing and development activities that would support reinvestment, and Neighborhood Reinvestment's development role is largely a matter of convincing key participants to join. However, in smaller communities, orientation in advance of the NHS developmental activity might help win their support and also make the support they provide more consistently help- ful. This is one way to deal with the problems of added costs and burdens in developing programs in small cities and rural communities. This orientation, organized on a state or regional basis, would reduce costs and strengthen the role that these partners can play from very beginning. 4. Neighborhood Reinvestment should provide more train- ing and orientation sessions for financial institution officials --loan officers, underwriters, and appraisers. For example, efforts should be made to expand Baltimore's successful urban lender program in a cost-effective way to communities around the country, perhaps in conjunction with state meetings of banking associations and savings and loan foundations or with activities of financial regu- lators. Lending institutions may even offer financial sup- port for urban lender training as part of a continuing education activity for their professional staffs. 5. Neighborhood Reinvestment should assess local program activity more systematically by maintaining a management information system that provides information on what pro- gram activity includes, where the problems are, and which areas need resources and support. The reporting and eval- uation activity should be kept at a minimum, however, to avoid burdening NHSs with excessive paperwork or reporting requirements. In the past, there has been only a limited oeiinresult is and are theirrelatively few systmatcdata on program activtieimpacts. 344 Y The suggestions for strengthening and expanding partner- ships for reinvestment are supported by research obser- vations in the twelve study communities and a review of i other materials on the NHS experience. Many programs have already made some initiatives that support, if not validate, the appropriateness of these suggestions. However, because a program cannot undertake all these efforts, a substantial effort is needed to help each NHS start the appropriate combination of initiatives. Additional efforts toward improving and strengthening the support relationship would not only expand the reinvestment y activity, but would also increase the leveraging ratio on federal funds. In that regard, support by Neighborhood Reinvestment represents not an ongoing cost but an invest- ment that will have a significant return. Providing sup- port on an ongoing basis represents an opportunity to improve and expand the benefits of what has been built rather than a need to spend money to salvage a problem program. 345 446� - I 1 Notes 1. The term "partner" has a special meaning for those in- volved in the NHS program. There appears to be little inclination on the part of those interviewed to change the basic relationship of a partnership among repre- sentatives of financial institutions, residents, and city officials. 2. In the study cases, the Bridgeport NHS has done an es- pecially extensive job of bringing in local corpora- tions --it has involved more than a dozen in its local program activities. 3. In several NHS neighborhoods, the Catholic Church, or its service organizations, has already been helpful in this regard. 4. Some landlords will not cooperate, but some do want to improve their properties and provide more and better rental units. These landlords should be encouraged even to the point of providing them access to a limited amount of subsidized loan or revolving loan funds when r' they are willing to establish limitations on rent in- creases or other mechanisms to ensure that public sub- sidy is not subverted for their own increased profits J. or used for non -needy tenants. 5. Neighborhood Housing Services of America, Inc. (NHSA) is developing an effort to be known as the Financial Development Project which will help local NHSs address their fund-raising activities. 6. NHSA is currently developing mechanisms to identify additional ways to strengthen resident participation in NHS programs. 346 ?�Z ■ CHAPTER 21 EMERGING ISSUES FOR NEIGHBORHOOD REINVESTMENT This chapter examines some of the emerging issue's that Neighborhood Reinvestment will have to face, specifically, fund raising, strategies for development in small cities and rural communities, displacement, linkages to commer- cial reinvestment, and professional development. FUND RAISING As the number of cities with Neighborhood Housing Services (NHS) programs increases, the need for additional support to operate local NHSs will increase dramatically. Public dollars, mainly from Community Development Block Grants, have filled the gap in recent years; but if the NHS program is to retain its character, public funds cannot be the 1 only resource for new support. This situation suggests the need for Neighborhood Reinvest- ment to move in two directions. First, the number of con- tributors and partners for the local programs should be expanded. Second, new mechanisms should be identified and created to raise funds as the number of programs increases. This must be done in a way that does not increase the bur- den of fund raising for local programs or cause competition among programs in a city or region. The state foundation t in California is one example of how financial institutions have dealt with these problems. Other models should be sought that allow for some central body to raise and allo- cate funds for local programs. Neighborhood Reinvestment is well aware of this issue, and NHSA is developing strat- egies to mount a national fund-raising effort as well as a program to assist local programs in improving the fund- raising capacity with minimum interference in program operations. In pursuing this issue, several potential problems must be discussed. First, an organization or foundation raising funds might try to impose priorities or restrictions on local programs that may be difficult for them to accept. Priorities differ according to program age and neighbor- hood problems; therefore, program funding will need to be targeted toward a variety of initiatives. For example, a new NHS might require funding assistance to deliver core '� '7- 347 services, while a mature NHS might be interested in fund- ing for specialized programs such as homeownership assis- tance. Problems could also arise when multiple neighbor- hood programs desire to maintain autonomy from the central board with respect to determining neighborhood priorities. Second, additional fund-raising efforts will impose more structure (such as requiring a work plan) on NHS develop- ment and on support from Neighborhood Reinvestment. Some may view these attempts as increasing bureaucracy, regard- less of whether the source is Neighborhood Reinvestment in Washington or a potential private contributor. Fund-raising initiatives are necessary to keep the private sector as the basis of permanent program support. The ab- sence of enhanced private fund-raising will mean the ac- celeration of a trend already documented, in which local programs seek contracts and grants and enter into other arrangements with cities to obtain additional funds. In some programs, these arrangements have the effect of re- stricting what the NHS program can actually do. In the worst case, for example, it means that more than half of the staff's time is spent in administering city programs rather than operating the NHS program. Putting greater emphasis on identifying additional private resources would help maintain NHS's flexibility in determining program dimensions. Private fund-raising would also deal with an issue raised by many residents --that an NHS program, as it matures and as private funds fail to keep pace with program demand, eventually becomes dependent on city hall. SERVING SMALL CITIES AND RURAL COMMUNITIES Despite its big city origins, in many ways the Neighbor- hood Reinvestment approach to neighborhoods is a commu- nity approach. It is based on a recognition of the im- portance of the neighborhood social fabric in developing commitment for collective action (in this case for re- investment). Yet to this point, efforts have been directed more toward large cities; less than 1 percent of cities under 50,000 have NHS programs. Recent experience with NHSs in small cities has pointed out the requirement for significantly more resources per program. Part of the cost is logistical, and part is because the staff has to mobilize the more limited resources available in these smaller areas. The needs of smaller communities cannot be met dust by expanding the present scale of develop- mental activity. Training, testing, documenting, and dis- seminating programs and information and development assist- ance will be especially important because of the low levels 348 7,�°2" of local expertise in small cities. The reader will note though that NHSs in smaller communities address a greater proportion of the total reinvestment need in the smaller city--potentially 50 percent or more of needy neighbor- hoods. Neighborhood Reinvestment should search for additional me- chanisms to generate reinvestment activity in smaller com- munities--mechanisms that will be less costly and more in keeping with the scale at which Neighborhood Reinvestment can be effective. With some success in this search, the reinvestment needs of more than 1,500 small cities can be addressed. As far as could be determined, there are no efforts to im- prove delivery capacity and to develop and mobilize re- sources such as those found in the NHS partnership. The Department of Housing and Urban Development (HUD) has re- cently made initiatives to help small cities in planning and development activities, but this is primarily in the form of limited technical assistance and short-term assis- tance to help communities better use discretionary funds. Neighborhood Reinvestment's contribution could be to de- velop appropriate delivery mechanisms in these communities and identify and test innovative preservation approaches. This contribution is sorely needed if HUD's efforts in promoting development in small communities are to be effec- tive. Indeed, developing these mechanisms will create a demand for HUD resources and for state and local resources. DISPLACEMENT Neighborhood Reinvestment has focused on helping long- term residents to improve their neighborhoods; to that extent, the NHS program represents a major effort to pre- vent or minimize displacement. There is no evidence that NHS programs have resulted in significant displacement in the neighborhood at -large; in fact, some NHSs have served to prevent displacement that might otherwise have occurred.l Nevertheless, there are serious challenges to whether this record can be maintained in the future without special efforts. First, there is the problem of renters. It is important for the Apartment Improvement Program to be available to assist neighborhoods in cases where large multifamily buildings might become unavailable because of disinvestment (abandonment) or reinvestment (such as 44�z 349 condominium conversions) that leads to displacement. How- ever, adequate tools for dealing with small apartment build- ings have yet to be developed, a major challenge for Neigh- borhood Reinvestment. The availability of the Section 8 program has been instrumental in minimizing the negative impact that renters might otherwise have felt in NHS commu- nities; its continuation or the development of alternative ways to help renters is strongly urged. OTHER ISSUES Another issue for Neighborhood Reinvestment involves help- ing very low-income households within NHS neighborhoods. As NHSs are developed in more deteriorated neighborhoods, family resources (including the ability to get credit) will be more limited. The revolving loan fund analysis pursued in this study showed that a typical family using the revolving loan fund has two adults and often two in- comes. As more deteriorated neighborhoods are taken on, the higher proportion of low-income families will mean more potential clients for the revolving loan fund. More residents will be renters who may be unable to deal with even modest increases in rents that might result from re- habilitation, and low-income homeowners who will have lim- ited resources to invest.2 These communities have par- ticipated in previous government initiatives that have not worked well, and the level of cynicism and even oppo- sition to government programs that require personal in- volvement (such as submitting to means tests and code inspection) will be substantial. Neighborhood Reinvestment must also decide how to deal with neighborhoods where a number of the structures, such as old mansions or estate houses, cannot be rehabili- tated by the residents without large subsidies. In a few cases, this problem may be remedied by Section 312 or Section 8. If those programs are not available, then local resources will have to be identified. State programs might also be helpful in a few states (Massachusetts, Maryland, California, Minnesota, etc.). Without subsidy, private investors will have to be sought, though the poor are unlikely to benefit directly. But in several neigh- borhoods in the study cities --Atlanta, Nashville, Dallas, and Bridgeport-- many large old frame houses exist. These houses were originally built as mansions, many have architectural or historical value, and many are on large lots. Some have been used as rooming houses or have been subdivided into apartments. There are a number of choices for dealing with these buildings. One is that the building can be renovated as a rental building for low- and moderate - 116 oz 350 income families. This is fairly expensive and may be ob- the density, if jected to by nearby homeowners who view unacceptable. Although not the transient population, as these the o st Of this may b positive use of this kind of aprohibitivehomes, rehabilitation is w without large subsidies. Another alternative is to seek outsiders, including middle- if income persons, to rehabilitate the property, especially displacement would be involved. it is vacant, since no Middle-income families are more likely to have the money or access to credit required for substantial rehabilitation. Some may be interested in these houses for their architec- neighborhoods, middle- tural or historical value. In some would be viewed positively by existing income resettlement owners for several reasons, not the least of which is the on nearby appreciation that such renovation would generate houses. In short, the issue of middle-income movement into NNS in neigh- areas will have to be faced more squarely some . There it has been in the pastro borhoods in the future than riate conflicts among residents about the appropriate are real fo approach. In several cities in the study, it there was opposition to using Section 8 becausewould bring in lower-income families. This opposition often arose in the neighborhood. from board members who were residents be demands by renters to preserve There will also substantial housing in the neighborhood that they can afford, regard- i_ any less of its condition, especially considering current low vacancy rates. There may even be resistance to rehabilita- fear that it will tion of such housing because the tenants ultimately result in their displacement as general rent levels rise. These concerns will affect Neighborhood Re- its investment in its support of existing programs and development of future programs. It is not Neighborhood Reinvestment's responsibility to de- cide how to deal with this dilemma; local decisions must be made by each program. But Neighborhood Reinvestment must be in a position to counsel programs on how to deal with these issues and be ready to suggest various tools to prevent or minimize displacement. LINKAGES TO COMMERCIAL REINVESTMENT Commercial reinvestment is an area where Neighborhood Re - be- activities are st therefore ram developmentu di in this report. ginning, and isnot csse 351 sug- Nevertheless, the experience in the sample progr s Com- mercial that the partnership approach is applicable. reinvestment is important for several reasons. en the most sible First, of neighborhoodstatustoas are t vi neighborhoodresidentsi remind- ers and to outsiders. Second, commercial reinvestment is impor- tant because the presence of commercial services and re- tail services helps to keep current residents in the ial rneihborhood eind new residents. rd vestment isimportant also mean more jobs. In making reinvestment decisions, business people decide quite differently than do homeowners. Property or business owners are making investments in the neighborhood; they are guided by the potential to recoup their investment through the stimulation of additional revenues generated by high incomes or more sales. In the absence of some assurance will that either incomes or owners andes businessowners are increase, commer- cial property less likely to improve their properties, even if they recognize that such improvements are necessary. This is especially true of cosmetic improvements or expansion of space or commer- cial amenities. Thse reinvestment st be weigh- edeagainst rthe Vefact r that commercial u new businesses fail within five years and that many neighborhoods have businesses that residents would like to see removed (such as garages, junkyards, adult movie theaters, and liquor stores). There- fore, the goals and requirements of commercial reinvestment will have to be pursued in a manner compatible with the neighborhood development goals of NHS. Although the goals of the residents and local business people may appear to conflict frequently, as with NHS partners, Neighborhood Reinvestment's role is to discover the overlapping inter- ests --the common ground on which the local business commu- nity and NHS can stand in revitalizing declining commercial districts ent to NHS areas. This becomes important when especially nconsidering that development of future NH icult than ent of neighborhoods original programs, and will take place in more m thediffi- cult neighborhoods --difficulties that arise in part because of a weak or blighted commercial area. A NEED FOR REINVESTMENT PROFESSIONALS neighborhoodIn the past ack of adequatelysk lledpersonnels vsuffered to follow through onithe 352 initiatives generated as a result of community action. NHS, largely because of some of the training activities that Neighborhood Reinvestment sponsors, has a significant advantage over other local programs. Further development of staff by Neighborhood Reinvestment is needed. In addi- tion, new skills will be required as programs tackle more difficult problems. To this point, Neighborhood Reinvestment has largely been responsible for training development staff, as well as executive directors and rehabilitation specialists, who provide the basic core services and managerial leadership for the program. But given the other initiatives already in replication or demonstration, several additional types of housing professionals will be needed, especially hous- ing'managers. Reinvestment in multifamily housing requires that a group of individuals be available to provide manage- ment assistance to the program and to recruit and train prospective building superintendents. The first step, per- haps in conjuction with NAHRO or some similar group, would be the development of a model that puts this training in the context of the larger reinvestment model. For example, developing such training programs would be comparable to recent activity in •training urban lenders. Training in commercial reinvestment, homeownership counseling, and in certain aspects of program administration may also be re- quired.3 353 4V Notes 1. Reinvestment displacement is the exclusion of low- and moderate -income households or the eviction of these households from units that have, because of reinvest- ment activity, become unavailable or unaffordable. This is private displacement. Such displacement might result from such changes as increased tax assessments, condominium conversion, or substantially higher rents as a result of rehabilitation. Displacement can also occur because of public action or because of disinvest- ment. Only in Atlanta were there claims made that any significant displacement occurred, and then only in a part of the neighborhood that abuts a gentrification area. 2. In many neighborhoods, there is what is sometimes called a "social rent." That is, owners of two- to four -unit structures do not charge a rent based on the economics of the structure or its place in the market. Rather, they charge a submarket rent because of long-term tenure or some special relationship or characteristic of the tenant. For example, an older person on a fixed income might not have his rent in- creased for years because the owner faces no addi- tional costs. Meantime, rents for comparable housing in the neighborhood rise. When rehabilitation is done, there is pressure on the owner to have tenants pay part of the extra cost; rents may increase sometimes substantially and yet still be reasonable, given the overall market position of the unit in the neighbor- hood. When this occurs, displacement (of needy house- holds) could occur even though the rents are not un- reasonable. NHSA has developed the Educational Development Project to address the difficulty many NHSs have in attracting qualified applicants for NHS staff positions. This project has included a short-term internship program which has recruited and trained eighteen persons to date. Twelve of these persons became employees within the NHS network: six as NHS directors, and six as Neighborhood Reinvestment staff members. Work con- tinues on a long-term effort to strengthen NHS staff capacities. Efforts to build relationships with univer- sities (e.g., University of San Francisco) and to pro- vide summer training opportunities (for college interns) are also being carried out. However, efforts to train more specialized staff such as commercial reinvestment specialists and developer/managers of multifamily pro- jects have not been initiated. 3511 4�z CHAPTER 22 CONCLUSION This report has examined several areas of Neighborhood Reinvestment activity in an effort to assess its impact on the Neighborhood Housing Services (NHS) neighborhoods and on the members of the NHS partnership. The role of Neighborhood Reinvestment has also been discussed. In this short conclusion, two points will be made. The first is that Neighborhood Reinvestment is no longer a demonstration program. It has developed an institution- ' alized way of helping local actors take advantage of neigh- borhood dynamics to promote reinvestment on behalf of long-term residents. Its potential impact cuts across geographical regions and across communities of different sizes. It has been successful in many neighborhood con- texts, ranging from neighborhoods suffering only from li- mited lending activity and moderate decline to neighbor- hoods whose problems were more numerous and complex. The second point is that Neighborhood Reinvestment's pro- grams should be viewed fundamentally as the creation of innovative delivery mechanisms. In that regard, it is different from federal neighborhood initiatives, even when they appear to be similar. For example, with respect to rental housing, it is the responsibility of the Department of Housing and Urban Development (HUD) to provide resources and support to local communities for public housing and building or rehabilitating subsidized private housing. HUD also provides insurance programs and other efforts to support the construction and housing industry. But HUD does not have a program that directly creates mechanisms for the receipt and delivery of services; HUD assumes that local governments and local special purpose authorities are adequate for this purpose or, where appropriate, new entities will be created by local communities. Experience has shown, however, that cities are not able to have a significant presence in neighborhoods, nor do they fully help residents in doing what residents can do for them- selves. The critical and unique role played by Neigh- borhood Reinvestment is to create mechanisms so that resi- dents can work with private actors and local agencies to rehabilitate and develop their neighborhood. The federal government has been able to deliver resources. But what has been missing in the past is the mechanism by which the resources are managed to deal with neighborhoods --a basic yZ(;;,z_ 355 and largely social entity. NHS builds on social relations, identifies the interests of key actors, and serves as a delivery medium for achieving widely shared goals. Neighborhood Reinvestment programs also have the potential to serve as delivery mechanisms for federal initiatives. As more responsibility is given to local communities, NHS will continue to be important as a service delivery me- chanism for local government as some have already done. In short, Neighborhood Reinvestment has successfully cre- ated, largely with private support, a network of neighbor- j hood delivery systems that help residents help themselves and that provides an opportunity --widely accepted and highly regarded --for financial institutions and other pri- vate organizations to participate in improving American neighborhoods. i i i f t t r 356 746 ;L �....r......:... j T C r r a P 6 INTERVIEW GUIDE FOR CITY OFFICIALS 1. When did your agency first become involved with the NHS program? 2. What was your agency's major reason for becoming involved in the program? 3. Have you worked with any other community-based housing organizations since you started the NHS program? (Probe for the names of the organizations, nature of the activities, and date of first involve- ment. Note: If there is a long list of organizations, simply identify the number of organizations, the types of neighborhoods in which they work, and the nature of the activities they sponsor.) 4. In the beginning, did you have special concerns or reservations about becoming involved in the NHS program? 5. What role does your agency play in the NHS program? (Probe for whether staff member is on the board, agency makes contracts or grants, etc.) 6. What was your original impression of the likelihood of the NHS pro- gram working in this neighborhood? What were your original expec- tations of the program? Have they changed? If so, explain? 4 7. How do the program activities of your agency in the NHS neighborhood compare with your activities in neighborhoods similar to NNS? (Probe for which neighborhoods are being compared and for similar- ities or differences in agency treatment.) 8. What changes (physical and social) have occurred in the NHS neighbor- hood since the development of the NHS program? Which of these changes do you attribute to the NHS program and which are attributable to other factors? What are the other factors? 9. Did your agency work with lenders in neighborhood revitalization programs prior to NHS other than urban renewal? If yes, how did that relationship compare with the relationship you have with lenders in the NHS partnership? 10. Has the involvement of lenders in the NHS program been reflected in other city activities since the development of the NHS activity? If yes, is it the same lenders? 11. How do you feel about the role of lenders in the NHS program? For example, do you believe the program had any effect on the way banks feel about urban neighborhoods? About underwriting or appraisal criteria for older housing? (Probe for specific evidence to support response.) 12. What role, if any, has Neighborhood Reinvestment played in helping the city develop its neighborhood revitalization program in the NHS neighborhood? In other neighborhoods? 13. A great deal has been made about the notion of "partnership." What does this term mean to you? 14. What is your overall assessment of the impact of the NHS program on reversing decline in this neighborhood? (Probe separately for phys- ical impacts such as rehab, removing blight, capital improvements, etc. and other impacts, etc.) 15. In your opinion, has the NHS program had impacts beyond NHS neigh- borhood boundaries? If yes, specify the neighborhoods, types of impacts, and illustrations or evidence. Code Enforcement 16. What is the normal procedure for code inspections in your city? For enforcement? 17. What was originally agreed to with respect to code inspections and enforcement in the NHS neighborhood? What have been the processes used? 18. How are inspection enforcement personnel selected and deployed in the NHS neighborhood compared to other neighborhoods? 19. What legal or other constraints have affected the way code enforce- ment or inspection has been done in the NHS neighborhood? 20. Has there been any change in the code inspection or enforcement pro- cess in the NHS neighborhood since the development of the program? 21. What is your overall assessment of the specific role of code enforce- ment in revitalization in the NHS neighborhood? Capital Improvements 22. From your agency's point of view, what were the major capital improve- ment needs in the NHS neighborhood at the time of incorporation? 23. What specific agreements were made? (List with attached dollar amounts. Ask only if this list has not been obtained previously.) 24. What improvements have been made? Has there been a change in the timing or the scale of improvements? 1-2 R 25. Have there been changes in the original priorities of capital im- provements in the area? 26. What has been the role of the NHS program in determining capital improvements priorities? Do non -NHS neighborhoods play a compa- rable role? 27. Were there additional capital improvements made in the NHS area beyond those originally agreed to? 28. How were capital improvements in the NHS area financed? (Probe to identify separately funds from CDBG, city operating funds, bond funds, state funds, EDA, or other federal programs by amount, if possible.) 29. What social services are provided in the NHS area compared with those available to all neighborhoods in the city? 30. What is the city's strategy for improving low -and moderate -income neighborhoods in the city? 31. How are neighborhoods similar to the NHS area assisted by the city in terms of neighborhood development, capital improvements, and housing rehab? (Probe for illustration of neighborhoods and activ- ities as well as for dates programs were started.) 32. How does the city use its Section 8 Homesteading, Section 312, CDBG (and NSA's), and UDAG funds in the NHS area? (Probe to determine the extent to which they are used in the NHS neighborhoods and in conjunction with NHS activities.) 33. Is displacement an issue in the city? (Probe for which neighborhoods and which groups.) Is it an issue in the NHS neighborhood? Are there any specific strategies needed to deal with displacement? What is the city's role in these strategies? 34. If displacement or concern for displacement exists in the city, in your view, does the NHS program contribute to minimizing or pre- venting displacement or does it have some other effect? 35. How have Community Development Block Grant funds been used in the NHS neighborhood? (Probe for amount and activity by year and whether NHS was a delivery mechanism for the CDBG funded activity or whether the money was used for revolving loan fund or operating fund of the NHS.) 36. How does the NHS program compare in productivity to other neighbor- hood based rehab programs? (Note: Describe what is being compared.) 37. Are there additional areas where the partnership would be beneficial in dealing with your city's housing or neighborhood problems? 38. What has been the role, if any, of the mayor or his senior aides, or the city council in the NHS program? 39. How would you compare the city's relationship with the NHS to other neighborhood based organizations active in physical development? 40. Do you feel there have been major shortcomings or weaknesses in the program? What are they? 41. What do you see as the major strengths of the NHS program? Please elaborate. 1-4�� INTERVIEW GUIDE FOR NHS EXECUTIVE DIRECTORS 1. How did you become involved in the NHS program? 2. What were the critical neighborhood needs identified in the develop- mental process? 3. What do you view as the principal features of the NHS in this neigh- borhood? What services does this program offer? What is the relative emphasis of this program on advocacy, community organizing, develop- ment, service delivery? 4. Is the NHS program as a neighborhood -based program different than other local community-based organizations? If different, explain. 5. Did established community-based organizations in this neighborhood play a role in the development of NHS? (If yes, probe for which organization and what role.) 6. A great deal has been made of partnership. What does the term mean to you? Do you think the partnership makes the NHS program different (that is, more or less effective) than other community organization strategies? If yes, how? 7. Since the post -development period for this program, what have been some of the major issues or problems of the NHS program? In your opinion, can any of them be traced to the development process? Explain. How have these development -related issues or problems been dealt with? How were the other ones dealt with? What was the role of Neighborhood Reinvestment, if any? S. What are some of the improvements that have occurred in this neighbor- hood since the development of the NNS program? (Probe for both physi- cal and other changes.) Which of these changes, if any, do you attri- bute to the NHS program and which do you attribute to other factors? What are some of the other factors to which you attribute the change? Code Enforcement (Ask additional questions as appropriate depending on data in the files.) 9. What is the normal procedure for code enforcement in your city (for 1-4 unit structures)? Inspections? (Probe separately on inspections and enforcement procedures.) 10. What were the pre -NHS procedures in this neighborhood for code enforce- ment? Inspection? �'2— 2-1 11. What was originally agreed to with respect to the role that codes would play in the NHS program? Describe the process for inspection and enforcement. 12. What does "sensitive code enforcement" mean in this program? .Have there been changes in the role of code enforcement since the NHS program started? If yes, what were the reasons for these changes? 13. Is code enforcement and inspection applied differently to the most seriously blighted or vacant buildings in the neighborhood? To absentee -owned properties? 14. What is your overall assessment of the contributions of code enforce- ment to the NHS program? What are major positive contributions? What are the major negative ones? Capital Im rovements (Ask additional questions as appropriate based on data from the file. 15. What specific improvements wsre agreed to in terms of capital improve- ment for the NHS neighborhood? 16. Which of the improvements originally agreed to have been completed? What is the dollar value of these improvements? (Ask this question only if information has not been documented beforehand.) What improvements have not been made? Why is this? 17. Does the NHS program have a role in deciding which improvements are made and where? If yes, for how long has this been the case? Is this true for other neighborhoods? 18. Were there changes in the original priority for capital improvements. Explain. 19. (Ask only if the information is not obtained from city officials.) How have the capital improvements in the NHS area been financed? (Probe specifically to identify separately CDBG, city operating funds, state funds, bond funds, etc.) Services 20. What services does the NHS offer other than the revolving loan fund? (Probe for complete list, not general categories.) Please describe these. Which of these were initiated by NHS? Which are financed by funds other than regular operating income? What are these sources for other funds, if applicable? I 21. Has the NHS program entered into agreements or contracts with the city or the state or federal agencies to provide services? (Specify service, type, and date.) Who initiated these contracts or agree- ments? Are you aware that these agencies have similar contracts with other neighborhood -based agencies? 22. In your opinion, what do you think is the outer limit of your capac- ity to deliver NHS services? For example, if you had a larger oper- ating budget, would you say you could handle two, three, four, or five times as many loans, rehab projects, referrals, etc.? Given your goals, how many more personnel and how many more budget dollars would you estimate you need? 23. The typical NHS starts with a three-person staff. How many staff members do you have? (If response is more than three:) Why did you hire more staff members? (Probe for whether additional staff 1 members were needed for new services, better service delivery, size on housing stock, nature of neighborhood problems, etc.) i 24. In your view, does the city have a strategy for improving neighborhoods in the city, especially. housing and revitalization activities for low - and moderate -income neighborhoods? How would you describe this strategy? 25. In your opinion, has the NHS program had an impact on the city's neigh- borhood strategy? (Probe for evidence of alleged impact.) 26. To your knowledge, has the city assisted other neighborhoods similar to NHS in rehab or revitalization programs? (Probe for the neighbor- hood name, dates of the programs, and detail on program characteris- tics. Also probe for the use of UDAG and NSA, HUD innovative grants, etc.) 27. Does the city use its Section 8, Homesteading, Section 312, NSA, or block grant funds in this neighborhood? If yes, is there any formal (contractual) or informal relationship between the NHS program and the city's administering agency? What about state programs where applicable? 28. Is reinvestment displacement an issue in this city or neighborhood? If yes, what groups are thought to be affected. (Probe for docu- mentation.) Have there been specific strategies developed to deal with displacement in the NHS neighborhood or in the city generally? (Probe specifically for impacts and activities related to the elderly, renters, and low-income households.) 29. What has been the NHS involvement in the displacement issue, if any? P-3 0 ;2— I 30. Has the NHS neighborhood been affected by displacement of residents from other areas of the city? If yes, what has been the NHS response to this impact? 31. Have other neighborhood organizations approached this NHS about developing an NHS program? If yes, how many and list them by neigh- borhood. To what extent has this contact resulted in: a) the expansion of the NHS boundaries; b) additional NHSs in this city; c) the development of another organization or rehab activity in a neighborhood that does not have an NHS program? (Probe for details on such non -NHS rehab programs, including specific dates, activities, and structures.) 32. Based on your experience with this neighborhood, do you think the NHS model could apply to a broader range of neighborhoods in this city, for example, neighborhoods with small apartment buildings, or neigh- borhoods with more deteriorated housing? If not, why not? Residents 33. Compared to other major community development organizations in the neighborhood, what role do residents play in the NHS decision-making process? (Probe for offices held, committee chairs, and other specific decision-making roles.) 34. The boards of some community organizations are often dominated by professionals and highly educated members. Is this true of this NHS program? If yes, have•you noticed any change in this pattern over recent years? 35. Has the role of residents in decision-making changed over time? Explain. 36. What decision or issue, in your opinion, best represents the resi- dents' sophistication in decision-making now versus when the program was first started? 37. Lookina back over the activities of the NHS program, what would you say the program has meant for: a) long-term owners; b) long-term renters; c) new renters; d) new buyers; e) the elderly; and f) sin- gle parents? (Probe for specific impacts, if any, for each of these groups.) The City 38. What city agencies have you dealt with extensively in the NHS program? (Probe for specific relationship with each agency.) 2-4 39. Have community development funds been spent in the NHS neighborhood? (Probe for amount and activity by year and whether the NHS program was a delivery mechanism for the CD funded service or whether the money was for the revolving loan or operating fund.) 40. What is your overall assessment of the role of CDBG funding in the NNS neighborhood, including activities not directly associated with the NHS program? Is the NHS an NSA? If yes, what is NHS's role in the NSA activities? 41. Has the city hindered or weakened the NHS program? If so, how? 42. In what ways, if any, has the NHS program helped the city (i.e., served as a delivery mechanism for city programs, etc.)? Lenders 43. How would you describe the overall response of lenders to the NHS program? (Probe should relate to lender type, lender size, partic- ipating versus non -participating, etc.) 44. Not counting financial contributions, what evidence best illustrates the level of lender support or change in lender support since the program began? j 45. In your opinion, has there been a change in underwriting criteria on the part of area lenders in the NHS neighborhood regarding: a) first mortgages or b) home improvement loans? (Probe for the change and specific evidence.) i 46. Was this neighborhood one in which there were allegations of red- lining? If yes, was there evidence that the neighborhood was red- lined or were there few loans because demand was weak? How would you describe the present status of lending in the neighborhood? (Probe for whether conventional lending is available for all clients. Note: Use 1978-79 as a reference point to avoid the effects of the current critical lending situation.) 47. For lenders who were not part of the original NHS agreement, how many have since joined NHS? How many have dropped out? Why? Do those lenders who have not joined or who have dropped out lend in the neighborhood? 48. In your view, are there benefits lending institutions have received from participation in the NHS program? Please list. 49. Have real estate taxes or assessment practices affected the operation of the NHS program? (Probe for changes in assessment or rates; probe for whether tax relief exists for those seriously affected by increases.) 2-5 50. What has been the impact of recent high interest rates, credit restrictions, housing costs, etc. on the NHS program? (Probe for change in the number of loans, ratio of revolving loan funds to conventional loans, delinquency rates, characteristics of recent borrowers, etc.) 51. What would you say have been the most significant achievements of the NHS programs? Most significant shortcomings? (Probe separately for shortcomings and achievements.) 52. The question is often raised: When will the NHS program complete its job? How would you respond to this question for this program? How many of the rehab needs have you completed? (Probe for per- cent.) In five years, do you estimate that this program will still be operating in this neighborhood? With the same program emphasis? With the same boundaries? With the same financial support from lenders? What housing needs in the neighborhood are not being addressed that could be addressed with the NHS model? I i 2-5 i I INTERVIEW GUIDE FOR BOARD MEMBERS (RESIDENTS) 1. How did you first become involved with the NHS? When was that? 2. Do you hold or have you held board offices or committee chairs? 3. Have you been active in other community organizations in the neighbor- hood? In outside neighborhoods? (Probe to identify major organiza- tions, offices held, and dates.) 4. What was your original impression of the likelihood of an NHS pro- gram working in this neighborhood? What were your original expec- tations of the program? Have they changed? Why? 5. Did you have any special concerns or reservations about becoming involved in the NHS program? (Probe for what concerns existed, if any, and whether these concerns have been resolved.) 6. Were you active in "war on poverty" programs or the Model Cities program? If yes, do you think those programs gave residents the opportunity to influence neighborhood redevelopment efforts? (Probe.) 7. What changes, if any, have occurred in the NHS neighborhood since the program was established? Which of these changes do you attri- bute to the NHS program and which do you attribute to other factors? What are the other factors, if any? 8. (If respondent was involved in anti -poverty program or Model Cities program:) How would you compare your experience in those other programs with your experience in the NHS program as far as resident influence on programs is concerned? 9. Have you worked with city officials in neighborhood programs prior to NHS? If yes, explain. How would you compare that experience(s) with your NHS experience? 10. What is your assessment of the city's role in the NHS program? Do you think they have helped or hindered the program? Explain. 11. Have you worked with lenders in previous community programs? What was your view of lenders and has your view changed since being involved with NHS? Explain. 12. How do you feel about the role of lenders in the NHS program? Do you believe the program has had any effect on the way lenders feel about lending in your neighborhood? Why do you feel this way? 3-1 13. What role has Neighborhood Reinvestment played in your organization since the development process? (Probe for specific issues or prob- lems on which Neighborhood Reinvestment may have provided training, technical assistance, or support services.) 14. A lot has been made of the issue of "partnership." What does that term mean for you? Does the notion of "partnership" make the NHS program different from other neighborhood -based organizations with which you are familiar? If yes, how? 15. Would you say that partners (i.e., residents, city officials, lenders) in the NHS program have equal roles or would you say one partner is more equal than others? (Probe for evidence and change in feelings over time.) Are all of the partners respectful of one another's needs and limitations in your opinion? 16. What would you say has been your greatest personal satisfaction in participating in the NHS program? What has been your greatest frustration? 17. What change, if any, have you noticed in the role of the Board in decision-making in recent years? (Probe for leadership roles, priorities, etc.) 18. In your view, what issue or decision best represents the influence of residents on the NHS program activities? 19. What, if anything, do you think the NHS program has meant for resi- dents in the neighborhood who are: a) long-term owners; b) long- term renters; c) new renters; d) new buyers; e) the elderly; and f) single -parents? (Probe for illustration of both positive and negative impacts.) 20. Which groups do you feel have benefited most from the NHS program? Which groups do you feel have benefited least? (Probe for whether this was intentional or not.) 21. In your view, has the program affected: a) absentee property owners; b) apartment building owners (if applicable); and c) the commercial areas? If yes, how have they been affected? (Probe for specific cases or evidence.) 22. In your view, has the NHS program had any impact on: a) reducing crime; b) improving public education; c) improving city services; d) improving public transportation; and e) improving the general physical appearance of the neighborhood? (Probe for specific illus- trations. If no effect, probe for whether efforts have been made by the NHS on these issues.) 3-2 23. Is displacement an important issue in your neighborhood? If yes, explain which groups have been affected. 24. (If yes to number 23:) What, if anything has been done about the issue? What, if anything, has the NHS done about this issue? 25. What would you say are the greatest achievements of the NHS program? What are the greatest shortcomings? INTERVIEW GUIDE FOR LENDERS 1. How and when did your institution first become involved in the NHS program? How and when did you become personally involved? 2. Has your institution worked with other community-based housing pro- grams since it started with the NHS program? (If yes, probe for name of organization, nature of activites, and dates.) If yes, was this alone or in conjunction with other lending institutions such as in a mortgage pool? i 3. What was your institution's main reason for becoming involved in the ! NHS program? 4. Do you perceive the NHS programs strictly as a social endeavor or does it have a business value apart from the social value? (If j ( business value is indicated, probe for what this value is.) i 5. Did your institution have any special concerns or reservations about becoming involved in the NHS program? (Probe.) If yes, how, if ever, were these concerns or reservations resolved? r 6. Have you participated in any city -sponsored program in housing rehab? (Probe for date(s), program(s), and city agencies and activities.) r 7. What was your original assessment of the likelihood of the NHS pro- gram working in this neighborhood? What were your original expec- tations of the program? Have they changed? Explain. e f 8. What specific changes have you noticed in the NHS neighborhoods since 197 ? (Use incorporation date.) Which of these changes would you attribute to the NHS program and which would you attribute to other activities? What are the non -NHS activities that have contributed to the observed changes? j 9. What is your overall assessment of the impact of the NHS program on reversing decline in the neighborhood? (Probe separately for physi- cal impact such as rehab completed, number of loans, capital improve- ment, etc. and other impacts such as the change in attitudes among the various actors or in social relations.) Give illustrations of these impacts. 10. Are any of the impacts mentioned in the two previous questions evi- dent in nearby neighborhoods? If so, what impacts and which neigh- borhoods? (Probe by asking for specific neighborhoods, indicators of change, etc.) What leads you to attribute changes to NHS? 4-1 l4o.L 11. Have there been any changes in the way your institution services the NHS neighborhood (i.e., number or types of services, special programs, etc.) since the NHS program was instituted? If yes, which of these apply to other urban neighborhoods and which to the NHS neighborhood only? 12. Has your institution appointed specific personnel or designated task units (i.e., community relations officer, urban lending task unit, etc.) to work with the NHS neighborhood? (If yes, probe for number of people, titles, activities, dates, and relation of these personnel or units to line personnel and activities.) 13. Has your institution created any special lending activities or pro- cedures for handling loans referred from the NHS program? If yes, describe these procedures or activities. 14. From your point of view as a lender, has the NHS program been of specific benefit to you? (Probe for whether NHS performed outreach, counseled potential borrowers, provided drawings for the rehab cases, helped in dealing with contractors, etc.) 15. Are there other services that you think the NHS program should perform for you as a lender? (Probe for type of service and why it is impor- tant.) 16. Are the NHS activities performed for borrowers or prospective borrowers such that they increase the attractiveness of loan applications from your point of view or would you say that all things being equal, the activities make little difference? 17. Has Neighborhood Reinvestment assisted you as a lender in any way related to your urban lending activities? If yes, what has this assistance included? (Probe specifically about help in understanding neighborhood dynamics, tapping new markets, designing new lending or underwriting strategies, sensitizing lender staff, reducing community/ lender tensions.) 18. Ask this uestion onl if data are not available in files or from some of er source. How many ome improvement loans, by year and amount, id your institution make in the NHS neighborhood since the program has been in operation? What type of work was performed and what were the characteristics of the borrowers? How many such loans did you make in the year prior to NHS incorporation? 19. How many first mortgages were made by year and amount in the NHS neigh- borhood by your institution since the NHS program has been in operation? How many were made in the year prior to incorporation? 4-2 20. In making loans in the NHS area, were any special appraisal or under- writing criteria applied because the property was in the NHS area? (Probe specifically for whether the presence of a targeted program of rehabilitation and capital improvement count as criteria in judging the value of a loan.) 21. Have there been trends in the last three to five years which have "risk" in urban lending? caused you to revise or rethink the nature of If has the NHS program contributed to this rethinking Elaborate. yes, (Probe for specific trends and comparative illustrations.) or revision? 22. Some of your lending colleagues in this city did not participate in Are the NNS program initially and have not participated to date. you which might j aware of any concerns that they have about the program explain why they have not participated in the program or why they may have dropped out of the program? 23. There are housing problems in the city other than those for which the in NHS program was originally designed. Has your experience urban suggested any ideas for how lenders might be } lending in'recent years active in a) residential areas more blighted than the NHS area; more b) increasing rental housing opportunities; c) dealing with vacant buildings; or d) dealing with absentee -owned buildings? (Probe for comments in reference to specific neighborhoods in the city where feel the NHS approach would these types of problems exist.) Do you be relevant to solving the problems? 24. What has been the experience of this institution with default on loans in the NHS neighborhoods? How does this compare with the experience What about delinquency experience (same in other urban neighborhoods? comparisons)? 25. What do you see as the major strengths and shortcomings of the NHS pro- for specific strengths and shortcomings. Also gram? (Probe separately probe for whether the shortcomings are with the approach or with the program as locally implemented.) 4-3 17Z6`7-