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HomeMy WebLinkAboutICTC Agenda and Packet 2018-03-26 Agenda Iowa City Telecommunications Commission City Cable TV Office, 10 S. Linn St., Tower Place Parking Facility, Level 3A March 26, 2018, 5:30PM 1. Call to order 2. Approval of minutes 3. Announcements of Commissioners 4. Short public announcements 5. REPORTS Consumer Issues Mediacom Report Local Access Reports City Cable TV Office Report 6. Adjournment If you will need disability-related accommodations in order to participate in this program/event, please contact Ty Coleman at 319-356-5454 or ty-coleman@iowa-city.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. ​ Draft Minutes Iowa City Telecommunications Commission February 26, 2018 – 5:30 P.M. City of Iowa City Cable TV Office, 10 S. Linn St. - Tower Place, Level 3A Call to Order:Meeting called to order at 5:34 P.M. Members Present:Derek Johnk, Paul Gowder, Laura Bergus, Matthew Brenton Members Absent: Staff Present:Ty Coleman Others Present:Gerardo Sandoval, Bond Drager, Bill Harshbarger, Chelsea Pfeiffer, Zara Peterson, Karen Michaeli Timmins Recommendations to Council:​ ​None Approval of Minutes: Brenton moved and Gowder seconded a motion to approve the November 30, 2018 minutes as presented. The motion passed unanimously. Announcements of Commissioners: Johnk mentioned that Bergus had indicated her time with the Commission would be ending when her term was up in July of this year. Johnk noted that there currently is a vacancy to be filled. He also said that if there are two vacancies following the expiration of Bergus’ term, the Commission would still have a quorum. Short Public Announcements: Commissioners introduced themselves to the members of the public in attendance at the meeting. Local access channel representatives who were present introduced themselves as well. Pfeiffer described a new initiative, called the Community Internet Project, she and others in the community were getting started. She said that the group was brainstorming ideas and researching existing initiatives in other cities, where public or community-owned Internet service providers (ISPs) are present, to investigate whether something similar would be possible in Iowa City. Peterson said the group is interested in getting a community ISP or a mesh network running that would provide Internet service to those who aren’t able to afford it. Johnk explained that providers who also provide TV service are required to enter into a franchise agreement. He mentioned that ImOn is a company who had begun to offer 1 ​ Draft business Internet services in Iowa City, but that they had not entered into the residential market for Internet or TV services. Gowder mentioned that some members of the Iowa City City Council had expressed interest in exploring the potential for municipal broadband. Gowder said the Telecommunications Commission has offered to make itself available to the Council when the issue can be placed on the agenda for a future Council work session. Johnk referred to a conversation he had with Susan Mims of the City Council, where she had pointed to Cedar Falls as an example. Johnk explained that one of the reasons the municipal broadband initiative in Cedar Falls was successful was that it already had an established municipal electric utility. He said that this may be an obstacle to creating a public Internet utility in Iowa City. Bergus said the topic of municipal broadband service has come up in the past. She noted that there is a lot of Internet infrastructure in Iowa City, but that very little of it is owned by the City. Bergus stated that this could be an additional hurdle. She said that the infrastructure is owned by multiple organizations who would most likely not have an interest in interconnecting for the purpose of creating a more robust and unified network. Bergus said she thought there had been some vendors in the past who were interested in setting up wireless equipment and that there seem to be a number of wireless networks in the downtown area, but that the Commission was not aware of the status of any current efforts for wireless networks. Bergus said the Commission’s regulatory authority was only for cable television, but that it can still serve as a voice to ISPs. Brenton said he had worked for a company who did mesh networking. He believed that as long as a network sticks to public bands, there would be no regulatory issues. Brenton stated that one problem is that there could be a lot of activity on the 5GHz band as well as the 2.4GHz band. Peterson said the group has had two meetings so far and have been discussing what the options might be. He said the group is considering mesh networking as a primary source. Peterson noted that one issue with mesh networking is that most terms of service prevent residential subscribers from sharing their Internet with others, outside their homes. He said that if the group was to work with businesses and public organizations who had strong fiber connections, they may be able to work with them to spread the Internet signal outward. Peterson said the group wants to also explore the idea of a municipal ISP, where existing dark fiber might be leased to either serve as the starting point for a mesh network or to create a broadband-connected ISP. Peterson expressed that the group wanted to connect with the Telecommunications Commission to learn more about what kind of municipal action could be taken to move forward with the Project. He said there has been a good amount of interest in the Project by those interested in information technology. 2 ​ Draft Pfeiffer wondered whether the City would consider the idea of municipal broadband given that it is currently involved in a lawsuit related to Internet service providers in Iowa City. She said that the University of Iowa Student Government is working on a proposal to the City to state its interest in municipal broadband. Gowder asked if the Student Government had spoken with the University. Peterson said they were in the beginning stages and may be awaiting results from a student poll to gauge student interest and support. He said that if a student lived outside the residence halls, they wouldn’t have access to University-provided service. Peterson mentioned that some downtown apartments require students to deal with Mediacom through their leases. Bergus said the Commission is available to the City Council to offer expertise, historical perspective, and research, though it may not currently be a political priority. Bergus explained that the revenue the City receives from providers is limited to cable TV. Coleman said that as cable TV subscribers reduce, the franchise fees provided to the City will be impacted. Bergus mentioned the 2007 change in Iowa law that removed a city’s ability to regulate individual cable franchises and that once the current municipal franchise expires later in 2018, the City’s authority will be further reduced. Bergus added that the formula for calculating franchise fees is based on revenues the provider generates for the services customers pay for, rather than simply being a rental of the right of way. The Commission expressed its excitement to see a group of community members emerge to discuss the topic. Gowder said that it is important for residents to be active and to tell the City Council what they want. Pfeiffer stated that she had read information provided by a local school that indicated one in ten student households did not have Internet access at home. She noted that some classes require Internet access for completing homework. Pfeiffer sees the Project addressing an education gap in the community. Drager stated that Mediacom does offer a discounted Internet service for homes with students who meet the requirements of the school’s free and reduced lunch program. Michaeli Timmins asked Drager if the Library kept data on the number of people who come to use the Internet. Drager said it did and that she could talk to a librarian to get that information. Drager also mentioned that the Library has been offering wireless hotspots and currently has 20 units available for checkout. Peterson said members of the group have been testing mesh nodes and can achieve successful transmission up to 600 feet from the source. He said that a mesh network could provide Internet access for students living close to their school if the school’s high-bandwidth Internet was used as a starting point. Peterson said that a school would have the terms of service that would allow them to spread their Internet, but wondered if service providers would change their terms of service if they knew that service was being extended to others outside of school hours. Bergus suggested that with the potential for additional Internet service providers entering 3 ​ Draft the Iowa City market, the Project would benefit from a direct partnership with a provider. Johnk recommended focusing on areas with the lowest income rates and the highest population density. Michaeli Timmins said the group had discussed the southeast portion of Iowa City. Peterson said that the need for this seems to be less dire as you get closer to the center of town due to the University’s wireless eduroam service and increasing wireless options in the downtown area. Peterson mentioned the group has brought up the Iowa City Marketplace as one idea as a good space for generating a wireless mesh network. Johnk suggested the Riverfront Crossings area as another area to consider, noting that income-contingent housing is being built there. Peterson suggested that a community-driven approach, wherein residents in an area could choose to put a mesh node in their home, providing access to neighbors who need it. He said that perhaps there would be a way to raise funds to assist those interested in putting a node in their home with the cost of purchasing the node. He reported that a household-level node costs around $100, while a more robust, professional-level node may cost $250. Peterson said he is unsure of whether this kind of system would have a legal status as an actual ISP or be simply recognized as a network. Peterson clarified that individuals with nodes would not be passing their own Internet service through the nodes, but would only be passing along a signal generated from a school. Johnk asked whether businesses might be considered. Peterson questioned whether a business would be willing to offer the service without a monetary component and said that a school would be less likely to expect users to pay for it. He said businesses would not be out of the question and some may be willing to put a node on their business for carrying the signal and helping to spread the network to a wider area. Peterson said there may be some businesses who have fiber in place or nearby, but the question comes down to who owns it. Johnk asked about a cooperative ISP approach. Peterson referred to South Slope Cooperative Communications in North Liberty. He said that his experience a few years ago with a cooperative seemed to provide average speeds that were closer to the speeds promoted within the service plan than what one might expect with a traditional ISP. Peterson said the group hopes to put together a brief synopsis of its goals and plans in order to talk with University or City officials. He said the group would also plan to gauge the interest of public institutions, churches, and schools and put together a rough map of a potential mesh network. Pfeiffer said the group will need to be flexible due to potential limitations on what can be done. Johnk suggested identifying a town of similar size and demographics who has been successful with a similar initiative. Bergus said the primary question is whether it would be possible to carry out an initiative as described without the participation of a commercial ISP, noting that at some point in the system, there would need to be a connection to a backbone. Peterson responded that the question is what led the group to also consider the potential for a municipal broadband utility. Bergus noted that municipal services would have First Amendment issues that commercial providers would not have. 4 ​ Draft Johnk stated that the Commission is in support of ensuring the people of Iowa City have more equitable access to the Internet. Pfeiffer said the group would meet next on March 10, 2018 at 2pm in Meeting Room B of the Iowa City Public Library. She suggested that anyone interested in the initiative should search for “Community Internet Project” on Facebook to find out more and to get involved. Consumer Issues: Johnk noted that one issue reported in the January 2018 consumer issues report was still unresolved. Coleman reported that the cause of the heavy data use measured by Mediacom seems to be unknown. He said that Mediacom’s measurements show extremely high usage, while the customer reports that she does not use anywhere close to the amount being measured. Coleman said that one complicated component of the situation is that, as high data usage has been measured over the past couple of years, overage fees have sometimes been charged to the customer; Mediacom has also recommended higher and higher service packages in order to raise the data limit. Johnk wondered if the problem was related to a network security issue. Coleman said network security had been investigated and malware scans had been conducted. Coleman said that local Mediacom staff reported the issue had been escalated to the Internet department, who stated they have confirmed that the measured amount of data usage is coming from the customer’s modem. The customer was present at the meeting and reported that her Internet service is slow and buffers frequently. She said that she conducts speed tests often. Drager suggested using a data meter on her devices in hopes of narrowing the high usage down to a particular device. Brenton recommended an application for Apple computers called Little Snitch. Drager mentioned a free, open-source application named BitMeter. Brenton asked if the customer had logged into the modem’s management portal to verify that all of the connected devices listed were ones that were expected. The customer responded that she had and found nothing unusual. Mediacom Report: Coleman said he received a letter from Mediacom that reported the local broadcast station surcharges would be increasing by 49 cents effective March 1, 2018. Coleman said the letter indicated that the local broadcast station surcharge was one of the most rapidly increasing fees Mediacom is charged. Mediacom stated it has continued to try to get the legislation changed to limit the surcharge. Coleman said Mediacom has expressed that it prefers not to raise rates, as it typically leads to a loss of customers. He said that often the public perception is that Mediacom is raising rates to increase profits, when, in fact, this is not the case with regards to this surcharge. Coleman also reported that local Mediacom staff had alerted him to an upcoming, scheduled service outage that would take place on February 28, 2018. The outage is necessary for the Windstream company to complete some fiber maintenance. 5 ​ Draft Local Access Reports: Sandoval reported that Public Access Television (PATV) had started a program called “PATV Underground.” He said that Public Space One is collaborating with PATV on the program. Pfeiffer asked whether PATV had worked with United Action for Youth (UAY). Sandoval responded that PATV is planning to conduct a kind of digital academy this summer in collaboration with UAY. Drager reported that the Library is close to completing its Digital Media Lab. Johnk suggested that the Commission should hold a future meeting in the Lab. Commissioners agreed that it would be a good idea. Drager said it might be best to wait until April before meeting in the space. City Cable TV Office Report: Coleman reported that the City’s new Media Production Assistant, Toni Ugolini, has been working as part of the Cable TV Office team since the beginning of 2018 and that she has been doing excellent work. He also presented that he plans to have Ugolini begin to create a series of short videos to highlight individual City boards and commissions, starting with those who have had vacancies for a long time. Coleman said the goal would be for the videos to help promote what a particular board or commission does, its role, and what it means to serve on it. Adjournment: Gowder moved and Brenton seconded a motion to adjourn. The motion passed unanimously. Adjournment was at 6:09 p.m. 6 March 21, 2018 To: Iowa City Telecommunications Commission From: Ty Coleman, Media Production Services Coordinator (MPSC) Re: Consumer Issues February 2018 No new issues or complaints were presented to the Cable TV Office during the month of February. One issue from the January 2018 report, involving a high and unexplainable level of data usage, remains unresolved. Mediacom technicians have investigated the issue, but have not identified any specific cause, leading them to make a judgement based on the numbers measured from the customer’s modem, which report high-level data usage. The customer asserts that her household has not used anywhere near the amount of data being reported. The customer has followed Mediacom’s recommendation to conduct malware scans and has confirmed the security of her wireless network. At last contact with the customer, she reported that her data numbers are down, despite no change in her setup or usage. She did report that her service is often sluggish and that she experiences frequent instances of buffering. MPSC has suggested she first contact tech support if these problems persist and to contact the Cable TV Office if Mediacom is unable to improve her speeds to be more in line with the level of service for which she is paying. PATV Report to Iowa City Telecommunications Commission March 2018 The Madness of March at PATV has been the number of guest our in-house shows have had. From Hope support organizations, Hip-Hop artists, gubernatorial candidates, Rap music videos, Iowa City grade school students, and even voice over recordings. New shows like “Cake in a Mug” and “Vlogger’s MeetUp”. We also captured artist profiles from our PATV Underground event. All in all it’s been a great month. PATV Board Meetings PATV Board of Directors next meeting April 19th, at 6 pm. Intro Workshop Guidelines orientation is the first Thursday of every month, 6 pm at PATV or online @ www.patv.tv Next Guidelines is Thursday, April 5th. at 6 PM. Video Workshops Schedule Studio Training – The second Tuesday of the month from 5 – 7 pm. HD Camera – The third Thursday of the month from 6 –8 pm. Digital Editing – The fourth Thursday of the month from 6 - 8 pm. Current and upcoming staff supported productions PATV Underground We are Iowa City PATV Presents: Prairie Lights Education Exchange GreenFire The Lyle Harris Show PATV Presents: Thursday Night Live at Uptown Bills Tom’s Guitar Show Submitted by Gerardo Sandoval 3/21/18 206 Lafayette St. • Iowa City, Iowa 52240 • Phone 338-7035 Fax 338-8456 • contact@patv.tv • http://www.patv.tv The Library Channel Report prepared for the Iowa City Telecommunications Commission monthly meeting by Beth Fisher, Program Librarian and Bond Drager, Equipment Specialist. January 2018. March 2018: Children’s Programming: • Champagne Irish Dance Performance • Preschool Storytime with Special Guest: Ellen Buchanan • University of Iowa Arts Share Presents: Dancers in Company Adult Programming: • Second Sunday Garden Forum: Deb Walser – Blueberries, Strawberries, Raspberries, oh my! • Goodbye, Cursive! An Obermann Conversation • League of Women Voters Sunday Speaker Series: Affordable Housing • Wonk Wednesday: Politics & Policy – Health Policy – Food for Thought • Rapid Response History – Indigenous Foodways and Biodiversity Monthly Program Update: March 2018 Next Month: April 2018 Live Children’s Programs • 5 • 1 Live Adult Programs • 5 • 8 Programs Cablecast • 687 • Programs videotaped by Govt. Channel/CTS • 0 • Date: ​March 21, 2018 To: ​The Iowa City Telecommunications Commission From: ​Ty Coleman, Media Production Services Coordinator, City of Iowa City Cable TV Office Re: ​City of Iowa City Cable TV Office report for the March 2018 meeting Media Production Services Provided by Toni Ugolini, Media Production Assistant, and Jack Brooks, Special Projects Assistant Recent production activities: ●Created a promotional video for the Parks and Recreation Department regarding their swim scholarship. ●Created a new edition of ​Iowa City In Focus​. Topics included Voter ID Law, CHOMP Food Delivery, and Domestic Violence Prevention Grant. ●Produced weekly ​Iowa City Update​ program. Topics included organics collection, street-sweeping schedule and Fair Housing Session. ●Produced “​Bike Shorts​” PSA on Preparing Your Bike for Spring. ●Recorded the Preucil School of Music Orchestra Festival at City High School, which included several performances by students of the school. ●Recorded a History for Lunch lecture, sponsored by the State Historical Society of Iowa, where speaker Jerry Harrington spoke about his book, “Crusading Iowa Journalist Verne Marshall.” Upcoming productions: ●Animal Care and Adoption Center videos ○Promotional video showcasing what the center does, who can volunteer, etc. ○Improve their current volunteer orientation presentation by adding a video component. ●Upcoming ​Iowa City Update​ programs to feature historic homes grant, Pedestrian Mall open house, and police review meeting. ●Creating an​ Iowa City In Focus ​that features an update on the Parks and Recreation Department’s cabin restoration project and information about a waste characterization study. ●A benefit concert at The Mill for the Sustainable Iowa Land Trust (SILT) organization. Programming and Interactive Services Provided by Kevin Crawley, Communications Technician Recent and Upcoming Projects: The new website is up! It is the culmination of over a year's work, and we are very pleased with it. Our high school volunteer Mitchell Pottratz provided hours of invaluable help, and recently bid us a fond farewell as West High School began its third trimester. Upcoming projects include scripting a client notification program, web access to our channel modulator for the Johnson County live meetings, and some new programming tools for our playback system. We're also looking at creating a virtual machine that would allow us to return phone access to InfoVision. Website: In February, we had 1,860 users access 4,413 pages in 2,851 sessions. Our most popular pages were Mediacom's channel lineup, Mediacom's cable rates, our video page, our home page, our program schedule page, and video of the All Systems Go! performance. Our old streaming media provider reports 6,036 total hits, which includes 4,134 Events (player window was loaded), 58 Sessions (media was played), and 675 OnDemand Hits (media was scrubbed or index point was clicked). 1040 podcasts were downloaded, and our HQ media was accessed 128 times. Our live stream was accessed 1,308 times. On YouTube, we had 5,690 video views account for 19,300 minutes (321 hours and 40 minutes) of watch time. We added 11 more subscribers, bringing our total to 331. Our most watched videos by views were the Welcome to Iowa City! video, the short video "Iowa Voter ID Law", the video on the new CHOMP delivery service, The Unity Potluck of 2017, and the latest episode of Iowa City In Focus, while the most watched videos by time were the Iowa City Foreign Relations Program featuring Iowa City's new Rabbi, the Iowa Voter ID law video, the Black Entrepreneurs Roundtable, our Welcome to Iowa City! video, a Lecture on Current Middle Eastern Affairs, and the latest episode of Iowa City In Focus. Our international viewership is back up slightly, with 80% of watch time coming from viewers within the United States. Programming: We cablecast 138 programs produced in-house 717 times for 480 hours of programming, 45 locally-produced (DITV, Senior Center, Hoover Library, Task Force on Aging, JC Board of Supervisors, Coralville, North Liberty and University Heights) programs 131 times for 136 hours of programming, and 19 imported programs 54 times for 25 hours of programming. We also showed 84 PSAs 971 times for 25 hours of programming. The percentage of locally-produced programs is up a bit because most of our Black History programming was produced by the Hoover Library and the U of I. Programs Completed by the Cable TV Office in February 2018 ●Iowa City Foreign Relations Council ○Sui Generis, Kosovo, and Iowa's Unique Relationship with this New Balkan State ○Personal Reflections on the 60th Anniversaries of Explorer 1 & Van Allen Radiation Belt ○Stranger in a Strange Land: Personal and Philosophical Reflections of an EU National in Brexit-Referendum Britain ○Good Governance: Prison Gangs and Informal Order in the former Soviet Union ○RESISTANCE: Reclaiming an American Tradition ●Iowa City City Council Meetings ○February 6, 2018 ○February 20, 2018 ●Iowa City City Council Work Sessions ○February 6, 2018 ○February 20, 2018 ●Preucil School of Music String Concert ●Metropolitan Planning Organization of Johnson County Urbanized Area Policy Board Meeting 01/31/18 ●Iowa City Area Chamber of Commerce Annual Banquet ●Iowa City Annual Employee Potluck Award recap video ●City of Iowa City Government Facebook cover video ●One Book Two Book Events ○Once Upon a Time ○Write Out Loud ●Iowa City In Focus: February 2018 ○Voter ID Laws ○Domestic Violence Prevention Grant ○CHOMP Delivery ○Bike Shorts: Preparing Your Bike for Spring ●Iowa City Updates ○Freeze Fest ○Needs-Based Services ○One Book Two Book ○Human Rights Youth Commission ●PSA on Organics Collection Suspension ●Community Highlights video on Freeze Fest