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09-27-2018 Library Board of Trustees
0W* IOWA CITY ,ji,j t PUBLIC LIBRARY "�!"� 123 S. Linn St. • Iowa City, IA 52240 wean so 0.9-n 31Y3ws3 -. 3143565343. wwwJcpl pq BOARD OF TRUSTEES AGENDA 5:00 pm - 2n, floor Board Room September 27, 2018 Robin Paetzold, President Diane Baker Wesley Beary John Beasley Kellee Forkenbrock Janet Freeman, Secretary Carol Kirsch, Vice -President Jay Semel Monique Washington 1. Call Meeting to Order. 2. Public Discussion. 3. Approval of Minutes. A. Approve Regular Minutes of Library Board of Trustees August 23, 2018 meeting. 4. Items to be discussed. A. FY18 Financial Reports. Comment: Financial reports for FY18 are now available. B. FY20 Budget Request. Comment: The FY20 operating budget request will be discussed. S. Staff Reports. A. Director's Report. B. Departmental Reports: Adult Services, Community & Access Services. C. Development Office Report. D. Spotlight on the Collection. E. Miscellaneous. 6. President's Report. If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 319-887-6003 or elyse-miller0icpl org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 7. Announcements from Members. 8. Committee Reports. A. Foundation Members. B. Director Search Committee. 9. Communications. 10. Disbursements. A. Review MasterCard Expenditures for August, 2018, B. Approve Disbursements for August, 2018. 11. Set Agenda Order for October Meeting. 12. Adjournment. If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 319-887-6003 or elyse-milleraicyl Ora Early requests are strongly encouraged to allow sufficient time to meet your access needs. Q*74I`-)WA CITY iW F UBLIC LIBRARY Iowa City Public Library Meeting Agendas and Other Significant Events SEPTEMBER 27, 2018 OCTOBER 25, 2018 NOVEMBER 15, 2018 Budget Discussion Budget Discussion Departmental Reports: AS, CAS Departmental Reports: AS, CAS Review 1:1 Quarter Statistics and Financials Policy Review:103: Membership in Community & Professional Organizations Departmental Reports: CH, CLS, IT OTHER: OTHER: Gallery Walk, 1015 Board Dinner: 9/27 Final Library Director Interviews, 10/29-30 DECEMBER 20, 2018 JANUARY 24, 2019 FEBRUARY 28, 2019 State Accreditation 6 month Strategic Planning Update Appoint Nominating Committee Policy Review. 401: Finance P01icy Review, 505:Volunteers Policy Review.- 813: Unattended Children Departmental Reports: CH, CLS, IT Review 2nd Quarter Goals/Statistics and Set Calendar for Next Fiscal Year Financials OTHER: Arts & Crafts Bazaar, 12/8 Departmental Reports: AS, CAS Departmental Reports: CH, CLS, IT Inservice Day, 12/14 MARCH 28, 2019 APRIL 25, 2019 MAY 23, 2019 Appoint Committee to Evaluate Director President Appoints to Foundation Board Departmental Reports: AS, CAS Policy Review: 703: Cable Television Channel Programming Policy Review: 817: Alcohol in the Library Policy Review: 101: Bylaws Policy Review: 814: Copyright Review 3ra Quarter Statistics and Financials Departmental Reports: AS, CAS Election of Officers De artmental Reports: CH, CLS, IT JUNE 27, 2019 Director Evaluation JULY 25, 2019 AUGUST 22, 2019 Review Board Annual Report Review Annual Staff Report Develop Ideas for Board Annual Report Adopt NOBU Budget Review 0 Quarter Statistics and Financials Departmental Reports: CH, CLS, IT Strategic Planning Update Departmental Reports: CH, CLS, IT Departmental Reports: AS, CAS OTHER: 092018boardsked IMUNWAF IOWA CITY �M. M!PUBLIC LIBRARY 123 S. Linn St. • Iowa City, IA 52240 —Snap C-N•xw 31P3S45Mq•au 3W3565a4f,-, Aw, BOARD OF TRUSTEES Minutes of the Regular Meeting August 23, 2018 DRAFT Agenda Item 3A•1 Members Present: Diane Baker, Wesley Beary, John Beasley (in at 5:07 pm), Janet Freeman (by phone), Carol Kirsch, Robin Paetzold, Jay Semel. Members Absent: Kellee Forkenbrock, Monique Washington Staff Present: Maeve Clark, Susan Craig, Melody Dworak, Kara Logsden, Anne Mangano, Patty McCarthy, Elyse Miller, Brent Palmer, Jason Paulios, Angela Pilkington. Guests Present: RL Birla. Call Meeting to Order. President Paetzold called the meeting to order at 5:00 pm. Public Discussion: President Paetzold introduced Wesley Beary, our newest Board member who was appointed to fill Adam Ingersoll's position. Beary introduced himself. Board members went around the table and introduced themselves. Approval of Minutes. The minutes of the July 26, 2018 Regular Meeting of the Library Board of Trustees were reviewed. A motion to approve the Regular Minutes was made by Baker and seconded by Semel. Motion carried 6/0. Items for Discussion/Action. Library Annual Report. The annual report reflects the activities of the library for FY18. The Library Board's FY18 annual report was discussed and approved at the July meeting. Craig said this year has been good and busy and she believes we will once again be the busiest public library in Iowa this year. Semel asked if there are ways to determine the health of a library through its annual report. Craig said she sees the annual report as an historical record. She said a person could look at ten years of annual reports to get a sense of the success or health of a library. Paetzold said the Kanopy numbers surprised her. Mangano said usage is more than we expected. Amend FY19 Strategic Plan. An amended FY19 Strategic Plan to correct the omission of considering changes to channel 20 in the Technology section of the plan presented last month required Board approval. Craig provided a brief history of the library's cable channel. A motion to approve the amended FY19 Strategic Plan was made by Semel and seconded by Kirsch. Motion carried 7/0. Agenda Item 3A•2 Historical Newspapers. Melody Dworak, Librarian in Collection Services, previewed the digitally archived newspapers, now available online at ICPL. So far, these newspapers have been accessed more than 400 times. Newspapers printed between 1820 to 1929 are included in this digital archive. Dworak said it is a boon for historical resources and researchers and it is free to everyone, everywhere. Staff Reports. Director's Report. Craig said the Proclamation for National Library Card Month (September) was presented at both the City Council and the Johnson County Board of Supervisors meetings on 8/21/18. North Library, Coralville, Oxford, and ICPL were represented at the County. Staff are working on the FY20 budget which the Board will see at the September meeting. City Council members are talking about raising the minimum wage for hourly workers; Parks & Recreation and ICPL employ the most hourly workers in the City. The City estimates the increase to $15.00 per hour would cost almost a million dollars a year. Phasing in the wage change would be different than changing all hourly workers to $15.00 at the same time. Several City departments applied together for Bicycle Friendly Business status from the League of American Bicyclists and have received that designation. Departmental Reports: Children's Services. No comments. Collection Services. No comments. IT. No comments. Development Office Report. McCarthy said the next Eat out to Read fundraising event is September 19 at Hudson's. McCarthy said it was a good year for the Friends Foundation and thanked everyone for their support. Business Office annual report. No comments. Facilities Services annual report. No comments. Spotlight on the Collection. No comments. Miscellaneous. No comments. President's Report, President Paetzold announced the Board dinner is postponed until the September meeting date (9/27). Paetzold mentioned the ILA conference and efforts to be more trustee inclusive. Paetzold asked members to consider attending some of the sessions. She said the outstanding trustee of the year award is being revived; nominations are welcome . President Paetzold mentioned the Unconscious Bias training offered by the City on 9/13 from 5:30-7:00 pm, with dinner included. She encouraged others to attend and believes it is useful to explore how decisions are affected by unconscious bias. C Agenda Item 3A3 Announcements from Members. John Beasley shared that the Beasleys, Washington, and Clark began gardening on land Doug and Linda Paul own where a previous garden had been abandoned. Over the years the space has been transformed with the help of volunteers and on August 4 there was a fundraiser for the Friends Foundation in the garden; dinner was prepared and served using produce from the garden. Twenty-four reservations brought in $1,800. Committee Reports. Foundation Members. No meeting. Meet next week. Director Search Committee. Paetzold has been sending updates. A formal confidentiality document has been prepared for each search committee member to sign. Two staff members, Anne Mangano and Jason Paulios, have been appointed to the Director Search Committee. Communications. None. Disbursements. The MasterCard expenditures for July, 2018 were reviewed. A motion to approve the disbursements for July, 2018 was made by Semel and seconded by Kirsch. Motion carried 7/0. Set Agenda Order for September Meeting. Board dinner. Budget discussion. A member of the public, R.L. Birla, addressed the Board and has some suggestions for improving revenue and patron involvement in the library. He has also spoken with Stacey McKim, Adjournment. A motion to adjourn the meeting was made by Baker and seconded by Kirsch. Motion carried 7/0. President Paetzold closed the meeting at 5:52 pm. Respectfully submitted, Elyse Miller 7 ur � W m w M Nl0 yt Y N w w !b N tD Y V N N l0 N N V p] l0 Y Ol N A tp tO O� m ti 3 G1 N T y A M m m v n .N. O o 0 0°T� S C3 T' JN F H < Y I + H In N n n � too 0 o Y p O u n 90 O Y N o O N D A N A N Mo O N O w N J Y UYJ V OA Y N O V? V C N D n V I I+ O m y o N tp Ll JgJO I I I I p l n N p m N N O O O W _ Ut V j O I w O jf tD O O y N w V� 1/� Vf N Us N A tN0 A W O N w � W l0 O V l0 W A A o w v d N O1 N T O1 N O] lD V N tp O1 W O Ol V N A Ut tNn A O V W A I a a A W Agenda Item 4A-1 fo 0 �'' •�� IOWA CITY sue' e PUBLIC I_IQRA ICY Source/Account Ba RECEIPTS Tax Dollars Iowa City County Contract Other City Contracts State/Federal Fines/Fees Sales Interest Reimbursements (Incl Taxes) Gifts / Grants Misc (Includes Bldg Rent) Transfers In Total EXPENDITURES Personnel Commodities Services & Charges Capital Outlay RFID Tags Bldg/Furn/Equip Library Materials Non ICPL Library materials Transfers Out Bond Abatement Total FY2O18 Reimbursable and Gift Fund Detail Designated Undesignat, Lmburse Gifts Gifts 550410 10550420 10550430 I - — - t - - $13,9831 — - $63,114 , I $13,983 $63,114 Agenda Item 4A-2 Children's Materials 10550510 FINAL Materials 10550520 I I I - I $124,507 $22,7651 $55,3231 — - - — $124,507 $22,765 $55,323 I $26,443 $1,373[ $26,9041 $88 $3,7381 $5,298 $15,575 $7,5681 — I I $200 — 1 $11,2821 $25,7421 Ending Balance $56,431 $37 487 $486,249 517 Agenda Item 4A.3 rn V m T m O� FN+ O1 W N IA �p Ol O\ N Y lA N A N O Ol W N O� A Y O N N V� N tp A Y O V A W O CO W N iD N F+ p n pw� Y A iD \p N pl Y A N� O A O t/i N O\ VI 01 V N W W Ol A T i-+ N WY W W W In N (n N ID O� N Y V W Y V j< A S O w N V J W p O Y O O N O O O N ro O a O O (n N 1p Gt W w 1p pt p N O N O Y W O (n W lNp O In Y W W A N Y O oe a oP a e o e e o e o e o eF a ee a a2 o A W O N V O O W e o o w A W V W A N e o a o e o e o e ee e a e o e H � J A O A V V A N F+ O1 W W A N N O A N 1p Y A W Y 01 V� A al J W D] N Y al l0 O V W W Y N N w w W O (l N V O m Y M N W N O\ Y O H w V Y W O t0 W N W to O V V tD D O m W W N w J N O A w N t0 Y O w N A O W pl W \D A O O T E IN A O V W b J O O N w w m m K A O p O 40 O W A O Y N O O N O 0.0 10 W Y O e a V A W N w ~ X a o e e o e `oP e e e e oLn e e o e o e e W V N N~ 0 o e ip N to Y Ol kl A o eve e v e s oo el p m T w O tp 01 Y N� W O N V N O � N N W P Y Ol O W V N QI N lO r Hwy A Y F+ N N W A N W W Y W OA1 Y W A Ol Y N Ol OJ l� lD lO J lO W W O N N �D Ol N A O p O �D N to O to A w A (A W Ol Qi W W N � N pi A A V O N y .r p N O ee O O o N OJ Ip W N lV W N 10 A O Y O N �O O Ol Y b A W N O O e e oo a e aZ o a e e e jE a e Y lO V Y O 1p 1p ti V W F' A N N 10 N Ql W N N N V N A J tO N (1 � mo Jp W W paw O p T b P Y N p Jmpv� m wvAi ins w w O V A w. O N O w O T T N O A W N A w O W J OW1 W A Y v A OV V W W A N VI Ol W T N OI L �p w N Ol F+ O V V V QI T A N O b p O W O Y p O O V O O O O CO O w Y 00 m w w �O V W O W V N F' A V In N W Ol N N YO T o A 1p 1p T Y Y N V N V O VI W N D � A N A tOp N Y w O Y m t0 l/� N W W V O O w Ol w V ip OI N Om O W O O O N Vi V P �O o w o m w W O A pp to m m w 01 T � V ip O ,y y .v p O A W N O 0 N omc N O O Y O O Y O O O Y O W O W A w O O V O N w w e e e e o e e �o o o e F, A is A Y W i[I V m N ju W O O CO Y tp w A N O N o e e o � o see o e a e e o o e o e e a N N a e o e Agenda #m 44 IN Agenda Item Q-1 IOWA CITY PUBLIC LIBRARY 123 S. Linn St. • Iowa City, IA 52240 au*ai Susan6a19.a 31335G52W-. 31T3Wtr5 .wjcplurp TO: Library Board FROM: Susan Craig, Library Director DATE: September 19, 2018 RE: FY20 Budget Request Before looking at the budget proposal, it is helpful to start with the financial reports from the yearjust ended and those are included elsewhere in the board packet. The FY18 Receipts and Expenditures by Fund is the basic budget overview. The "City" column is the "operating" budget. This is the annual budget funded primarily by the eight ten levy, City property tax dollars. Funds do not carry over at the end of the year. The other accounts are all board controlled funds. Receipts are noted at the top for each account, by source, and expenditures are at the bottom. It can be confusing, but there are capital improvements project funds in both the operating budget (the library collection, small projects of less than $25,000) and there is a City Capital Improvements Project (CIP) fund through which larger projects are funded by selling debt in the form of bonds that are then repaid over time (the computer lab project, HVAC replacement). For your review I have attached: • Operating budget in brief summary showing several years of expenditures and FY19 budget as well as the request for FY20. FY20 numbers reflect City projections with modifications where I felt they were needed. The City has not yet projected personnel numbers which are based on current employees, projected salary increases, and benefit costs. I have projected an increase in Temporary (hourly) wages which is discussed in the summary sheet. It should be noted that for the areas of Supplies and Services, it shows increases of 8.2% and 5.9% over the FY19 budget. However, comparing the request to what was actually spent in FY18, there is a decrease of 2% in Supplies and only a 1% increase in Services. 1 Agenda Item 413-2 • A summary of significant projects. • Individual project sheets for the operating budget CIP requests. • Capital Improvements Project budget request. • A summary of anticipated FY20 NOBU expenses (you approve a more specific and final version of the NOBU budget in July each year). Budget Timeline: • September Review and approve budget request to be submitted to the City • October Staff enters data into City system. • November Director meets with City Manager, Assistant City Manager, Finance Director and other Finance Department staff to discuss budget request. • December City Manager's FY19 budget recommendations are sent to the City Council, typically late in the month. • January City Council reviews manager's recommendations, hears presentations from department heads. • March FY19 budget approved by Council, sent to State. • July FY19 NOBU budget approved by Board. 2 Agenda Item 4B•3 z IIm A A P l o A U O i0 S I O p O O 1N IA I A r 3 i 3 3 a l S E 3 � [ dl � v vOi J P r w vPi m �' P U g � J w .. q P a m q r CJ A q � I W : N A m Y S A � p p ^i 3 g d: N f 8 S z Y bK I o o w 3 A A I P O A p � A O V in p W P g V Z oZ 3 3 3 Y $iP'$�$ $-o ➢Di$ '�o �$�$ IPo➢ of u O N O 50 ET AT 3 ➢ w m ti S m ➢ A b ➢ N ➢ O a v A N � a ➢ P p P w A v m w N o m:o -� w '•- N w o o $ a J ➢ J J m w r J w Q $ a 3 3 Agenda Item 4B•5 O 11 O W '0`ft* IOWA CITY Agenda Item4B-6 s'f' s PUBLIC LIBRARY` FY2018 Reimbursable and Gift Fund Detail iii+iliaa Designated Undes=1055051n Source/Account Reimburse Gifts Gi ls 10550410 10550420 10550 Beginning Balance $55,127 $7,075 $531,602 $5,945 $1,683 RECEIPTS Tax Dollars Iowa City County Contract - — - - - - — - Other City Contracts State/Federal — — - - - —� Fines/Fees Sales - Interest Reimbursements (Intl Taxes) — — — Gifts /Grants _ $13,9831 Misc (Includes Bldg Rent) - $63,1141 $124,507 $22,765 $55 323j Transfers In — - - - - - Total $13,983 S633174 Cva cm r EXPENDITURES Personnel Commodities — $_26,4_43, $1,373 $26,904 _ $gg Services & Charges $3,738 $5,298 $15,575 Capital Outlay T-'I RFID Tags I Bldg/Furn/Equip — — I _ — — - $500 - -214— $125-,1 — t Library Materials Non ICPL Library materials - `� ,5 - $7,568i ---, — I — - - 2,5401 - — � $11,282$25,742 Transfers Out — - - - — — Bond Abatement - - - - j Total $12,679 $32,702 $169,8601 $11,482 $25,742I Ending Balance $56,431 $37,487 $486,249 $17.227 S�� �Fa Agenda Item 48.7 FY20 Proposed Operating Budget —Significant Projects & Highlights I. Revenue: When the Bookmobile services were being planned, the Board approved a staff recommendation that no fines be charged on children's materials. Last year the staff considered a proposal to eliminate fines on all materials classified as juvenile or young adult, but did not bring it to the Board over concerns about the budget impact. We feel the time is good to move this proposal ahead to the City. It is proven that fines impact low-income library users the most, and many low-income people do not allow their children to have cards over concern of fines. The Library is one of three City departments participating in a Racial and Socioeconomic Equity Review Toolkit and fines on children's materials is one of the initiatives we feel would have the most impact on advancing equity. We collected $52,737 in fines on children's materials last year, so that amount would come out of our revenue stream. To help support this initiative, I am recommending that we take a board controlled account, Lost and Damaged, where payments for lost materials are deposited, and use that income to replace part of the fine revenue. The amount collected in FY18 for lost and damaged materials is $16,167. The net impact on revenue would be a negative impact of $36,570. 2. Personnel Temporary/hourly staff funding. It is a City Council priority to raise the "minimum wage" for City employees to $15.00 an hour over the next three budget years (FY20, 21, 22). They have decided to raise the lowest wage any City employee receives beginning July 1, 2019 to $11.50. This will impact our hourly staff budget by an estimated $50,000. Permanent staff. The City Manager is encouraging departments to request additional permanent staffing for FY20 if they have a need. I believe he wants to get a good understanding for the staffing needs of the City and feels the budget may allow hiring several people. The Library received a city -funded, full-time staff person when the bookmobile was added in FY17 so I do not expect that we will be a top priority for additional staff. However, if staffing were available, our priority would be to increase maintenance staff by a half-time position. We currently have five hourly/temporary positions in the Facilities Services department and it is very difficult to keep these jobs filled. Moving one of these positions from hourly to permanent staffing (higher wages and benefits) would make the job more attractive. The hourly positions have the highest turnover of any job in the library— we have posted hourly maintenance jobs 8 times in the last ten months. $30,000 (minus wages/benefits of twenty hours of worker, $17,500), net+$12,500. 3. Capital Expenses/Operating Budget Add a t-coil hearing augmentation system to the public meeting room. $10,000 Remove and replace the fifteen year old wooden storage bins/shelving in the Children's room play area that hold toys, board books, and book kits. $18,500 1 Agenda Item 48.8 Last year we made a request to replace the east side book returns (after the west side book returns were damaged by a driver and replaced through insurance). These return receptacles are 20 years old, bent, rusting and subject to leaking. $22,400 We are requesting no increase to the collection budget because circulation is down. 4. City CIP Budget Request The City's CIP budget is a budget stream outside the operating budget; it is intended to fund long term projects. The City sells debt (borrows money) to fund CIP projects. The bookmobile and our computer lab remodel are examples of CIP funded projects. We have funding for replacement of HVAC components in 2019. In FY17, we requested $700,000 ($300,000 in FY19, $200,000 in FY20 and $200,000 in FY21) for a major carpeting and furniture replacement multi -year project. This project is currently shown in the City's CIP budget as a single $400,000 amount in FY22. We are asking that this be moved up to FY21, and an additional $300,000 be budgeted in FY22. AWW IOWA CITY rAW PUBLIC LIBRARY Operating Budget Revenues: FY17 - FY20 Agenda Item 4B-9 FY17 Actual FY18 Actual FY19 Budget FY20 Estimated Library Levy $891,992 $924,236 $976,555 N/A County Contract $469,430 $489,400 $469,430 N/A Other Service Contracts $69,435 $68,934 $69,430 N/A Fines/Fees $154,463 $143,358 $154,420 $90,618 Sales $2,839 $2,228 $2,340 N/A Lost & Damaged Account Revenues: FY16 - FY18 FY16 FY17 FY18 $19,368 $17,579 $16,167 Agenda Item 4B•10 FY20 Budget Proposal Project Sheet: No Fines on Children's and Teen Materials Description: Discontinue collecting fines on overdue materials in Juvenile and Young Adult collections. Replacement costs would be collected for any items billed because they were not returned to the Library. Relation to strategic plan goals: FY19 Strategic Plan Goal: Work with City and other partners to implement the Racial Equity Toolkit initiatives. Values of the Strategic Plan include Access and Literacy. The Library believes quality library and information resources should be readily available and equally accessible to all. The Library also believes reading is the gateway to knowledge. Need: Libraries are changing and services are no longer measured primarily based on collections available or number of items circulated. Libraries are also measured by how lives and communities are enhanced because of Library services. Library fines represent a barrier to access and literacy resources for many children in our community. While fines are not meant to be punitive, the reality is they become punitive for children who face access and other issues related to utilizing Library services. In July of 2016, the City of Iowa City implemented several social justice and racial equity efforts as part of the Iowa City Council's strategic plan to foster a more inclusive and sustainable community. Three departments are selected each year to examine their policies, programs, initiatives and practices that result in different outcomes for certain populations. The Library was chosen this year to participate and looking at how fines present a barrier to low income populations of children emerged as one of the Library's biggest challenges to make us more inclusive for everyone to use. If you look at the maps (attached) you can see the highest amounts of fines are in areas that are low income areas of Iowa City. In 2017 Bookmobile services were launched for our community. We started the service with no fines on materials checked out on the Bookmobile from any Juvenile Collection. This includes jFiction, jNonfiction, jEasy, jMovies, jBooks on Disc and jVideo Games. This initiative was warmly received and we saw many children who benefitted from this change. The total amount collected in fines for Juvenile and Young Adult collections checked out from the Downtown building in FY18 is $52,737.21. Each summer we waive fines on children's Library Cards so they can check out materials for summer reading. In the summer of 2017, 655 children up to age 18 had fines waived for a total of $10,870. $16.60 was the average fine waived. In 2016, 597 children had fines waived for a total of 1 Agenda Item 4B-11 $8,842.87. The average fine waived was $14.81. Note, amounts waived includes fines for materials in all collections, not just the Children's Room collection. Items to be funded: No fines on all Juvenile and Young Adult Collections. Fund Number: Item: Amount: Total of overdue fines paid on Juvenile and $52 737.21 Young Adult print materials Possible funding source: Fine income (charges to materials returned overdue) has always been part of the operating budget and goes directly to the City. We also collect money for billed items (things that have been lost or so damaged they cannot be circulated) and those funds are placed in the Lost & Damaged Account which carries over a fund balance at the end of the year. Last year we collection $16,167 for billed items. Staff recommends that this income stream be used to partially replace the funds the Citv will lose if we no longer charge fines on children's materials. This would reduce the negative net impact on City revenue to $36,570. Description of ongoing costs: Annually we would not collect fines on materials based on the Board's decision. This would be an annual amount of revenue not collected and would fluctuate from year to year. Fines Amount � � • i � t; s" r i" � iM L' tabing • t 2 Children's & Teen Fines Agenda Item 4B-12 . . 1 t. bug . :r eau . 3 Agenda Item 4B.13 As recently as a decade ago, for a library to abolish overdue fines was a radical move. Some libraries have been fine -free for years —a few for their entire existence. But for many, the idea has gathered momentum recently, along with the growing awareness that fines and fees are an equity issue, raising barriers to, those who need the library most. Apart from "this is how we've always done it," there are three common reasons given for collecting fines and fees: to generate revenue, to ensure that books are returned, and to teach responsibility. These are the same across all types of libraries —public and academic, large and small, urban and rural. Yet as more libraries go fine -free, their experiences challenge all three. Much has changed even since LT.; January 2017 Fines and Fees survey (see "Doing Fines(s)?" at ow.ly/7Cah30lABBD). Those results showed 92 percent of the more than 450 re- spondents collecting fees. Only five percent re those did not charge for children's materials. Although responding libraries estimated THE that around 14 percent of materi- als were returned late, the major- �tr-88 percent —were returned within one week of the due date. wily fines for lateness were typi- alhv small, approximately 17Q, As more but cordd be up to a maximum of eliminating k5-S 10, or the cost of replacement. bring Recently, large systems such ems. the San Diego Public Library; By linoch Pratt Free Library (EPFL), 5altimore; Salt Lake City Public Library (SLCPL); Nashville Public Library; and more have eliminated fines entirely, as have many suburban, small-town, and rural libraries. Aca- .iemic libraries from private universities to small community colleges have elected to stop collecting late fees from students_ Some libraries that have eliminated fines for books still charge HAS YOUR LIBRARY CONSIDERED DOING AWAY WITH FINES? one third of libraries currently charging fines have considered doing away with them. SMALL MIDSIZE LARGE TOTAL' (<25K) (25K-99K) (100K+) YES - 34.3% 25.995 31.6% 53.5% NO 574 66.2 57.9 ,7 _ DON'T KNOW 6.1 7,9 10.5 o SOUP CE- ' FlNV5 d FteS SURVFY 2017 'Weighted on items such as DVDs or Playaways; others do not. 'me place a freeze on holds until an item is returned; some (Nearly all fine -free libraries charge for lost or damaged 1s.) In her recent editorial "Farewell to Fines" (LJ 7/18), i I iditorin chief Rebecca T. Miller asked readers about their r�('eriences going fine -free. Several of the responding librar- '�'- are included in this article. Vhar all fine -free libraries have in common, however, is hua ,'"eec is Assaoate NeMS Edita, LJ t _ �'t`�lOnRNlLGDM REVIF.iM1'e, NEWS, AND MORE that they have examined their budgets, card registration pat- terns, renewal rates, and circulation statistics; reviewed be- fore and after numbers and testimonials from peer libraries; and then stepped up to challenge the assumptions for collect- ing fines in the first place_ Increasingly, they have found that eliminating fines has raised circulation numbers, brought lapsed users back to the library, and boosted goodwill, which can lead to substantial funding gains at the ballot box. REMOVING BARRIERS In 2014, the Colorado State Library (CSL) undertook a two-year project, funded by the Institute of Muse-- ' Library Services (IMLS), to promote early learning low-income children. The resulting study and repo ect SPELL (Supporting Parents in Early Literacy 7 Libraries), scrutinized barriers to public library use :END F FINES and more libraries are finding, fees lowers barriers while still ging books back into circulation Lisa Peet parents and caregivers in low-income communities a. covered that fines and fees were among the greatest ob Many parents and caregivers surveyed said that alt they did use the library, they didn't let their children umcx out books because they didn't want to risk late fines and were afraid they wouldn't be able to return them in time — whether because of work schedules, mobility issues, or lack of reliable transportation. Other parents, explains CSL youth and family services consultant Beth Crist, told them, ,we Jo let our kids check out books, but as soon as we get home we put them high up on the shelf and don't let the kids :ouch them because we don't want them damaged or lost," The study led to a white paper, "Removing Barriers to 5ccess: Eliminating Library Fines and Fees on Children's materials," issued in 2015, and many libraries have used t as a starting point for analyzing whether they can —and hould—go fine -free. REVENUE, RETURNS, RESPONSIBILITY Revenue from fines and fees has been falling steadily for years as more e-materials—which are returned automati- cally —enter circulation, and more libraries institute auto - renewal for physical materials without holds. The income generated by fines currently averages one percent or less across all types and sizes of libraries. Many that have gone fine -free have easily made up the shortfall by other means, such as offering passport services or holding fundraisers. Some even find that the cost of collecting fines equals or even exceeds the revenue thus generated, so that eliminating them doesn't leave any shortfall to overcome_ SEPTEMBER 15, 2018 1 L] 1 21 LEADERSHIP Agenda Item 4B-14 0 a` Late fees can encourage returns and thus put books back in circulation, but they can also backfire, as patrons who _ can't afford to pay the accumulated fines may decide not to return a book at all. Amnesty periods, reading down fines, or "food for fines" donation programs don't always serve the people who need them most. EPFL had held a number of food for fines initiatives over the years, and these proved solid partnerships with local food banks, reports CEO Heidi Daniel. The problem, she explains, "was that you can't ask a customer who themselves might benefit from the services of a food bank to participate in that program." The concept of promoting responsibility is the hardest to quantify and inspires debate over whether it ought to be a library job even if fines were effective at doing so. Notes SLCPL executive director Peter Bromberg, "The library is an arm of the government, and I believe that the teaching of morals and behavior is really the purview of the fairly and the church. I would want to be very sensitive about the gov- ernment stepping in and seeing itself as having a role to teach morals and moral responsibility." Even for those who are comfortable seeing libraries in that role, questions of equity arise: Is it fair to put a freeze on the card of a five -year -old who can't get to the library to return a book on time? Or to punish a patron who might need to choose between paying a fine and eating? STARTING ANEW A number of recent fine -free initiatives originated with a new director who brought fresh eyes and a creative take on breaking down service barriers to their system. Bromberg arrived at SLCPL- in 2016 with the initial goal of laying the groundwork for a budget increase, imagining he'd save the question offines for the following year. As he met with board members, city council, community leaders, and employ- ees, however, he found himself casually bringing up the idea of going fine -free, and people were interested to hear more. In the process of discussing the budget, "I was workshopping the [fine -free] messaging a little bit," Bromberg explains. "I could start to see what was resonating and what wasn't." By the time Bromberg gave his formal budget presenta- tion in spring 2017, he recalls, the city council executive director was all in: "We want you to do this fine -free thing now. It's a great idea —why wait?" Surprised, Bromberg only had a few months to put a policy together, but it was passed and implemented by the beginning of July 2017. Bromberg elected to wipe all fines clean and go forward fine -free and imnnediateIV saw an increase in checkouts, new cards, and returning borrowers. He has been collecting statistics since then and gladly shares them, adding, "I feel like I have a part- time unpaid consulting gig...helping libraries go fine -free." Sharing both quantitative and qualitative data on the tran- sition is critical to assisting more libraries to move forward on eliminating fines. When. then adult services director Bobbi Perryman wanted to take the Vespasian Warner Public Li- brary District (V WPLD), Clinton, IL, fine -free in 2009, she reports, there was little hard or anecdotal data on the subject. The director at the time had a background in law enforce- ment, she says, "so her knee jerk reaction was, `They've broken the rules. They have to be punished somehow."' Perryman, now VWPLD executive director, did her own research. She pointed out that the library's overdue 22 1 LJ I SUTEMBEA 15,2018 Fees, maxing out at $2 per item, accounted for .0016 per cent of its income while taking up large amounts of staf time. Perryman recalls college students who had lost librar) privileges as children coming in to pay their fines once the) had jobs of their own. Another groundbreaker, Colorado's Anythink Libraries also decided to go fine -free in 2009—the change initiatec by staff who had began experimenting with the idea the Previous summer. Fines were waived for children and teen: who signed up for .summer reading, recalls Director Pam Sandlian Smith, and "the response from the community was so positive that it set the conversation in motion to create a fine -free policy" The library formed a task force, made a recommendation to the administrative team, and developed a draft policy to present to the Board of Trustees. "When people discover that they aren't going to be pe- nalized for forgetting to return their books on time, they are always a bit surprised and always gratefrd," notes Sandlian Smith. "We. want people to remember the library for the fabulous experiences they encounter, not the grief of having to pay a fine for returning books a few days late." FINE -FREE FOR LIFE Sometimes, however, the library convinces the director. When Cheryl Sdnoenhaar stepped into her role at the helin of the Town Hall Library (THL), North Lake, WI, in 2013, she bad spent most of her 30 years of librarianship in fine - based institutions. THL, however, had been fine -free since it opened in 1966. At her welcoming reception, she recalls, "Over half of the 90 people who attended felt the need to get me into a quiet corner so that they could share two stain themes over and over again —how truly wonderful the staff were...'.and how important it was to remain a no -fines library. As one member of the Friends of the Town Hall Li- brary commented, `Why would we want to fine our neigh- bors? That's just not the community we want to have."' THL serves a largely agricultural population that poses multiple challenges to due dates. Fanners' schedules don't always align with that of the library, Schoenhaar says, vaca- tion home owners take books back to their home states by mistake, and homeschoolers tend to keep materials for an entire semester. Instead of fees, the library employs a "high touch" system of personal phone calls to remind patrons: "Hey, those books are a little overdue right now. If, you Agenda Item 48-15 crrdd get those back to us, we'd really appreciate it" Return rates average around 95 percent, says Schoenhaar. EASING STUDENT BURDENS Academic libraries are also realizing the additional stress overdue fines can place on students who are already strul filing to manage theirrime—not to mention meeting e: tra expenditures on top of tuition and textbooks. Becau academic libraries often need to maintain separate fiscal a( counts for different kinds of transactions, maintaining the; accounts involves another set of costs. When Jeff Wahl, library director at the Front Ran Community College (FRCC) Westminster Campus L brary, CO, brought up the idea of going fine -free, he w pleasantly surprised that the college's fiscal departme jumped at the idea. FRCC was already working to simpli financial procedures on campus, he explains, and the librar was all easy item to cross off the list. The largest commmoit Rang FREJ rgfirefi kiNDFNEE IS FINE The Enoch Pratt Free Library celebrated doing away with fines with a block party featuring performances, food trucks, a III, and a new mural at its Walbrook branch; fine -free announcements from the Salt Lake City Public Library and San Diego Public Library college in the state, it employs only five library staff main - bars, who share reference, circulation, and teaching duties. "I can't justify having any time taken away from that to put toward processing credit card receipts and putting together financial statements for the small amount of money we bring in," says Wahl. The dual use Westminster Campus Library shares space with a local public library that still collects fines, but navi- gating different fine policies with a shared integrated library system (ILS) hasn't been difficult. Students who don't return a book after a month have their college accounts frozen and won't be allowed to register or drop classes until it is m returned; embers of the public who don't return books are blocked on the shared ILS. MAKING THE CASE The advice CSL's Crist has for libraries looking to make the case to their boards or city council is to begin with as much research as possible on their own system, starting with basic numbers: how much of the library's operating or materials budget comes from fines, and the accumulated time, energy, and financial costs to the library to collect them. At a mmilnum of 30 seconds per transaction, col- lecting fines can significantly eat into the time of desk staff With the additional expense of credit card transac- tions or collection agencies, fiscal costs add up. And the ®wwW.LIRRARYJOURNAL00M REVIEWS, NEV/5, qND IdURE majority of those exchanges do not feel positive to either party --a more difficult cost to quantify but a critical one. Augment the quantitative data with testimonials, Crist advises. "If you can collect some compelling stories about how fi nes have negatively affected people m your communi- ties, that can be powerful." A board or city council may respond positively to the idea of pilot period. Crist suggests a full year, ifpossible, as bor- rowing habits can vary seasonally. Starting with children's materials can also help sway reluctant officials, she adds. THE CASE FOR EQUITY i- The most compelling reason, of course, is the need for as everyone in a community to have access to the library, re- nt gardless of their ability to pay. fy When EPFL set out to make a case for going fine -free, y the library's Innovation Team interviewed staff at other sys- y terns that had eliminated fines, reviewed those libraries' policies and procedures, and looked internally at how much revenue EPFL's fines were generating (in this case, less than one quarter of one percent of the overall budget). A public advisory council of city residents offered input from a patron perspective_ Finally, the team gathered statistics on not only which neighborhoods were seeing the most fines collected but where the greatest number ofblocked users lived —which proved to be in the library's lowest -income communities. (Similarly, SLCPL- found that its three branches serving a predominantly lower -income population accounted for 14 percent of circulation and 32 percent of blocked cards.) Erin Schmandt, director of the Caro Area District Library (CADL), MI, considered going fine -free for several years before deciding the library board would be open to the idea. The CADL service area is largely rural and low income, with a state mental hospital and a number of group homes in the area. Library policy was to block patrons who owed more than $10 not only from checkouts but from in -library computer use; in a community with low Internet access, this impacted everyone from schoolchildren to job hunters. Schmandt gathered articles about libraries that had made the transition, printed them out, and made packets for her board members in September 2017. When the board met in October it had some reservations, chiefly about losing revenue. She crunched the numbers to show that the library would only lose $2,000 a year out of $515,000 budget —an amount the library could easily absorb —and stressed that the library would still bill for lost items. That 'November, the seven -member board agreed to a trial period of one year, which was implemented on January 1. Although that year is not yet over, Schmandt doesn't imagine the board will want to return to collecting fees. "I have fewer people in collections than I did in the past," she notes, pointing out that since the spring, card sign-ups are up by about 50 percent. Still, it's the stories that resonate most. Shortly after CADL waived fines, Schmandt recalls, a girl came in who would be starting at the nearby middle school that fall. A constant reader, she had racked up so many fines that her parents had taken away her library card. "And she was just ecstatic that we were going fine -free," says Schmandt. "She... said, `I'm going to be reading so much, I'll be here after school everyday!' She was so happy to come back" ■ SEPTEMBER 15, 2018 J Ll 1 23 Overdue Discussion "'wo takes on the library -fine debate hether to charge fines for Overdue materials is a hot -button topic. The issues are many: Some libraries have halted the practice, citing concerns that fines keep patrons away, while other libraries have kept them in place as vital revenue streams. Fines are also used by some libraries as a method to teach personal responsibility, while other libraries consider that lesson outside the realm of librarianship. We spoke with a librarian on each side of the debate. ■ Agenda Item 4B-16 POINT JENNY PA%SON, readers' advisory librarian, Webster IN.Y.I public Library Does your library charge fines? We do charge fines at Webster Public library. How are the collected funds used? We use the funds—$71,000 collected from fines annually —as part of our operat- ing budget. Without them it would be difficult to run the library. Do fines discourage patrons from using the library? I believe for some people they do. Many of our patrons come in and are happy to pay their fines as they want to help support the library — they understand that it's part of their responsibility as members. For those who are discouraged. I feel it impacts mostly those with high fines. We forgive fines for people who are experiencing extenuating circumstances —a death in the family, financial hardship, a hospital stay —and work to help them out by eliminating the fines altogether or reduc. ing them by half, depending on the situ- ation and whether we've helped them in the past. t think those who are discour- aged are probably those who don't want to come to us and ask for help. 44 June2018 1 antenCanhttranesmayaz==teo�q Do fines encourage personal responsi- bility by making patrons return items on time to avoid a fine? Should that be the library's role? 1 think it does and it doesn't. If people think there are consequences for not returning items on time, then theywill return them when they are due. Without consequences, some people will hold onto items. For some people it doesn't matter. They will willingly take late fees so they can finish a book or movie. It's not our role to teach responsibility, but I'd like to think we encourage people to share materials among themselves. Have you considered eliminating fines? We have considered eliminating fines for children's materials. We investigated this with our circulation supervisor and discovered that 40% of our fines were from kids' cards. in the end, we decided it would result in too big of a hit to our revenue, but we did decide to eliminate fines for board books. a SARAH HOUGHTON, director, San Rafael (Calif.) Public Library Does your library charge fines? San Rafael Public Library charges overdue fines only foradult materials. Children's and teen materials fees were eliminated about two years ago. How are collected funds used? Fines col- lected on adult materials go back to the City of San Rafael's general fund bottom line. Has your library been affected by the loss Of revenue? In approving the elimination of youth fines. San Rafael City Council agreed that the loss of revenue (approximately $7.000 per year for our city of 60,000 resi- dents) was an acceptable cost to encourage Youth reading and library use. The library's budget was not reduced in anyway. Do fines discourage patrons from using the library? Fines absolutely discourage people from using the librar3& especially those in the community who could most benefit from library services. What the see in our community is that people slowly rack up overdue fines over time —hitting the $10 maximum, after which point the account is locked until the amount owed is brought under$10—and then simply stop using the library. This happens across age groups. but predominantly in those neighborhoods that are socioeconomically disadvantaged. This results in the people with the least money in our community — the ones who need a library the most —not being able to use the library. Agenda Item 48-17 -A-K Do fines encourage personal responsi- bility by making patrons return Items on time? Should that be the fibrary's role? We have found that people do not keep youth materials out any longer since we've eliminated fines. This has been shown in library after library as they eliminate some or all overdue fines. So, no, I would not say that fines encourage people to return items on time. It is not the library's role to teach responsibility to any age group. That lesson is best left to families and com- munities to decide on themselves. The library's role is to encourage lifelong learning, exploration, and innovation. Do you use any alternate methods to encourage patrons to return materials In a timely manner? Patrons receive an email three days before an item is due, another email one day after the item was due, and a subsequent follow-up three weeks after the due date that states they need to return the item or pay for a replacement. Reminding people of due dates ahead of time seems the most effective way to encourage timely returns. Have you considered eliminating all fines? San Rafael Public Library would like to continue exploration of eliminat- ing fines on adult materials so that they match children's and teen materials. The trick is convincing city council. 0 amerrcanlibranesmagazme.org I June 2018 45 MEG JOHNSON DEPRIEST, MLIS, MSSW PREPARED FOR THE COLORADO STATE LIBRARY � a ICI jE7COLORADO D,p nimemof Ed. ioo ; Museum, Library Agenda Item 41349 The Supporting Parents in Early Literacy through Libraries (SPELL) research revealed that library fines and fees for overdue, damaged, and lost materials are barriers that prevent low-income parents and caregivers of young children from using public libraries. After reviewing the academic and professional literature regarding library fines and fees, including qualitative research, quantitative studies, and editorial pieces, as well as using finding from the two studies with parents and public libraries in Colorado, the Colorado State Library (CSL) recommends public libraries eliminate fines and fees on children's materials. The scant research on the value and impact of library fines and fees does not indicate a clear benefit of administering these policies, and they may be costly to enforce. Library governing authorities that develop policies to remove fines and fees on juvenile material find it effective in building a positive relationship with families with young children. 3 Agenda Item Q-20 Public libraries play a vital role in the development of early literacy skills of children and families in the communities they serve; storytimes and other programming give librarians an opportunity to teach parents of young children the importance of reading, writing, singing, talking and playing with their children. Thoughtfully developed children's collections are available for borrowing by families, particularly those that might not have the household income needed to purchase them. Unfortunately, while children's librarians encourage all parents and their children to avail themselves of the collection, the policies of many libraries are doing just the opposite. The threat of accumulating fines for overdue materials and the fees associated with damaged or lost books is keeping low-income families away from libraries, or from checking out items to take home (Zhang, 2013). Whether the intended function of library fines and fees is to encourage the prompt return of materials, to supplement the library budget, or to teach patrons responsibility, overdue fines and replacement fees on children's materials can negatively affect the borrowing habits of members of our community who need the library the most (Zhang, 2013). This white paper reviews the scant research on the costs and benefits of library fines and fees, summarizes the professional editorials on the subject, and asserts that these financial costs, particularly for children's materials, may be a Agenda Item 4B-21 more detrimental than beneficial to libraries with goals of meeting community literacy needs. Early evidence from Colorado libraries that have changed policies to be more accommodating of late, lost, and damaged materials offers additional evidence to justify these recommendations. Librarians have been discussing, and in some instances debating, the Propriety of charging fees for late, lost or damaged materials for decades. A review of the professional and academic literature reveals only a handful of small-scale studies of the effect of library fines on the borrowing behavior of library users (Breslin & McMenemy, 2006; Hansel, 1993: Burgin & Hansel, 1984; Burgin & Hansel, 1991; Reed, Blackburn & Sifton, 2014; Smith & Mitchell, 2005). In absence of empirical proof of the effectiveness of fines and fees, there exists a largely philosophical conversation in the literature with many authors in favor of eliminating fines and fees --at the very least for children's materials --and focusing on the inequitable access to materials for low-income families (Caywood, 1994; Chelton, 1984; DeFaveri, 2005; Holt & Holt, 2010; Livingston, 1975; Venfurella, 1998). 9 Agenda Item 46-22 Library Fines and Circulation Rates While it is challenging to study the effect of library fines and fees on circulation patterns, a few researchers have attempted to do so. In 1981, Hansel and Burgin (1983) sent a survey to all public libraries in North Carolina to discern which circulation activities affected overdue rates over three years. They found no significant difference in overdue rates between libraries that charged fines and those that did not; and libraries that did not charge fines fended to have higher overdue rates in the short run, but lower overdue rates in the long term. Reflecting on their research, the authors stated'With overdues, as with so many aspects of librarianship, there are no easy answers --that seems to be the primary finding of the study" (Hansel & Burgin, 1983, p. 350). Perhaps unsatisfied with the "no easy answers" conclusion in their first attempt, Burgin and Hansel replicated their study in 1983 and 1990. The 1983 study revealed much the some data as the 1981 survey, but added a new result: the amount of the fine charged by a library had a significant correlation with the overdue rate --low fines did not reduce overdue rates, but steep ones did (Burgin & Hansel, 1984). In the third study, the authors concluded "In short, it appears that few strategies used by the libraries in the present survey had any significant effect on overdue rates" (Burgin & Hansel, 1991, p, 65). As diligent as they were, in three research projects over fifteen years, these authors could not uncover data to support the assumption held in the profession that the existence of nominal fines is a successful incentive to patrons to return materials 0 Agenda Item 413•23 on time; and only very steep fines seem to have had any significant effect on overdue occurrences. While not conducted in a public library environment, Mitchell and Smith's (2005) experiment in an academic library is worth noting. They attempted to determine whether rewards, rather than punitive fines, affected the timely return of academic library materials. Even the presence of rewards as incentives did not influence the promptness, or lack thereof, of students in returning materials. Also in academia, librarians at Vancouver Island University removed fines to determine if this might improve use of the physical collection by their student population of non-traditional, adult and first generation students (Reed, Blackburn & Sifton, 2014). The authors reported the removal of overdue fines did not increase circulation, but the collection wasn't "pillaged," and there was no increase in overdue items. The authors believe "fines are a contentious topic among librarians, with many strongly held beliefs about their effectiveness backed by little evidence" (p. 275). In seeking to determine why borrowing rates were down in libraries in the United Kingdom, Breslin and McMenemy (2006) conducted a survey of patrons and found that library rules, restrictive hours and "not feeling welcome" were all factors in the decline. Clayton and Chapman (2009) reported on a survey of public libraries in England and Wales. Like Burgin and Hansel, these authors found a lack of published research on the attitudes toward, and the effectiveness of, fines and fees in public libraries. Instead, they highlighted a 7 Agenda Item 4B.24 lack of consensus in the profession as to the effectiveness of charging fines. They reported that over 81 % of the libraries responding to the survey did not charge fines for children's materials and concluded "it is difficult to reach any definite conclusion as to the impact of fines on library usage and image. There is an urgent need for more research in this field, particularly studies which investigate the opinions of library users and nonusers" (Clayton & Chapman, 2009, p. 15). Colorado State Library's (CSL) SPELL research (Zhang, 2013), funded by the Institute of Museum and Library Services, included distribution of surveys in 2013 to caregivers of young children in low-income urban and rural areas of Colorado. In addition to learning about library habits among this group, CSL was interested to learn what barriers prevented low-income families with young children from visiting the library. Along with transportation and scheduling issues, respondents to the survey identified library fines as a one of the "things that get in the way" of their use of the library (Zhang, 2013, p. 17). Further anecdotal stories in focus groups with low-income parents in the study reveal that both fines for late items and fees for lost or damaged books make parents reluctant to check out books and to have their children enjoy library books at all. Neuman and Celano (2004) conducted a study examining the influence of school and public libraries on young children's literacy skills. They found libraries in economically disadvantaged areas of the community had significantly lower circulation rates than middle class neighborhoods. Using E Agenda Item 4B.25 ethnographic research methods, including interviews and observation, they discovered "many families in low-income areas did not own a library card, or if they did, family members were reluctant to check out books because they feared having to pay overdue fines" (p. 83). The traditional practice of charging late fees has left a lasting impression on the very people who most need libraries: community members who are economically disadvantaged, many with young children at home. In summary, the library profession lacks data to support the argument that the presence of fines for overdue materials positively influences return rates on materials. In addition, a few research studies conclude that circulation rates among low-income families are lower due to the presence of library fines and fees. With such inconclusive evidence of the value of fines and indicators of the negative effects, the 1984 Library Journal editorial titled "What Are Fines for?" could have been written today: In the absence of circulation, delinquency, collection turnover, and collection loss rates by age group, it is impossible to say whether any particular library is achieving this goal or not, especially if there are no data showing trends in these rates prior to the implementation of a fine system. Discussion of the spurious issues seems to rise in direct proportion to the absence of data to examine the third (Chelton, 1984, p. 868). One is left to conclude that policy decisions surrounding the collection of late fees from patrons cannot be supported by hard data. Policies surrounding overdue materials, especially children's materials, must be based on careful consideration of the role of libraries in the community and the lives of its E Agenda Item 48-26 members. There is no shortage of articles, editorials and other opinion pieces on this subject in the library profession's literature. Library Fines and Civic Responsibility Some community members, including librarians, staff, administrators, and users of libraries, believe that fines for late materials function to provide equal access to materials by encouraging patrons' sense of civic responsibility. Their philosophy is that the threat of fines teaches borrowers to return material on time so that others may access the collection. In his Library Review editorial "On Library Fines: Ensuring Civic Responsibility or an Easy Income Stream?", McMenemy (2010) examined both sides of the argument, and he concluded "It seems to me they serve a vital function for any library that requires efficient and equitable circulation of stock" (p. 81). Jerome (2012) addressed the issue with passion in "Occupy the Library. Fines: A Manifesto." When she was a younger librarian, she believed that libraries should not charge fines, but she now believes that not charging for late material, or adjusting them for certain portions of the population, has lead to a sense of entitlement in patrons. By waiving fines for some borrowers, libraries are denying other community members access to those materials that are late. She asks "How'right' is if to let Agenda Item 4B.27 a few essentially take advantage of the rest?" (p. 7). Both authors emphasize that the collection is for all members of the community, and the threat of fines serves as an incentive for the prompt return of materials that can then be used by other community members. Many opponents to library fines disagree with the socialization argument. They believe it is the job of parents, not libraries, to socialize children, and charging fines on children's materials is punitive and a barrier to access. In her article "Penny Wise, Pound Foolish," Caywood (1994) emphasized this point: Some librarians argue that fines teach children responsibility. This is an ironic view since it often is the parent --if not the child --who decides if they can return to the library by the due date. I have watched some parents become so incensed over a child's fines that they forbade library use. I don't know whether these kids are learning responsibility, but I'm certain they are not learning to regard the library as a welcoming place (p. 44). In an analysis of this topic, faced with a hypothetical situation in which a librarian feels uncomfortable about collecting late fees from an adolescent borrower, Galloway (1984) asked "Since when is if the duty of librarians to teach kids responsibility?" (p. 869). In the same discussion, Chelton (1984) cast doubt at the "predictable, spurious socialization arguments" with the query: "if the purpose of fines is socialization, how does one justify fines for adults, who are presumably already socialized?" (p. 869). At a time when the role of libraries in the community is under examination, it is time to move away from the traditional notion of libraries as quiet institutions with authoritarian rules of behavior where children learn to fear incurring Agenda Item 4B•28 fines. Instead, library staff can leave the socializing of children to parents, and provide the tools parents need to foster literacy skills in their children without threat of financial retribution for small infractions to rules. Fines, Fees and the Library's Budget In some library systems, funds generated by fines and fees supplement library budgets. McMenemy (2010) highlights income generation lessening the tax burden on the community as one of the reasons people advocate for these charges (p. 79). Those who disagree with this notion argue that administrative costs associated with collecting fines and fees can surpass the revenue they generate. Vernon Area Public Library (Illinois) is just one library that has eliminated overdue fines and fees that amounted to less than one percent of their budget and cost far more to collect (Pyatetsky, 2015). High Plains Library District (Colorado) eliminated late fines on library materials and found the financial repercussions to be "neutral' because they were able to eliminate costly credit card technology on their self -check machines (J. Reid, personal communication, April 26, 2016). Staff time and money -collecting technology are expensive, and when the amount generated by charging fines is compared to the costs associated with collecting them, it becomes clear charging fines for revenue may not make sense. 12 Agenda Item 46.29 Fines, Fees, and Low-income Populations In 2012, the ALA issued a policy statement, "Library Services to the Poor," that called upon libraries to acknowledge the important role they can play in "enabling poor people to participate fully in a democratic society" (ALA, 2012, para. 1). Libraries are encouraged by the ALA to promote "the removal of all barriers to library and information services, particularly fees and overdue charges" (para. 2). The ALA joins many members of the library community in the opinion that charging library fines for materials, while equal treatment, is not fair because the practice disproportionately affects low-income members of our society. The idea that charging fines is unfair to children, especially those who are from low-income families, is not new. In 1975, the King County Library System's Children's Services Department Committee on Fines presented a proposal to eliminate fines for overdue materials to the King Country (Washington) administration. They advocated for removing fines on children's materials, discussed other libraries that had removed fines without negatively affecting circulation patterns, and they were adamant about the negative effect on borrowing among low-income families: We feel that fines are notjustifiable theoretically or practically for either adults or children, however we feel that they are particularly damaging to children's attitudes to and use of the library. We believe that children have a right to use the library independent of 13 Agenda Item 4B•30 their parents' financial pressures and that fines discourage library use particularly among children (Livingston, 1975, p. 80). The administration rejected the proposal, despite the passionate support of committee members and librarians. Over forty years later, the library profession is still divided on fines (and fees) on children's material, and the policies of many institutions still include these practices. For example, in San Jose, California, libraries raised their fines to 50 cents per item, per day. In poor neighborhoods, almost one-third of the residents were barred from using the library because of unpaid fines (Pogash, 2016). An elementary school principal interviewed about the San Jose libraries' Policy stated that fines are a "slap on the wrist" for middle income families, but if forced to choose between paying library fines "and putting food on the table and a roof over the children's heads, it's a no-brainer: it's better not to check out library books" (para. 18). Thus, treating all library patrons equally by assessing a fine for late materials is inequitable: it disproportionately affects low-income families. With regard to fees for lost items, in "Breaking Barriers: Libraries and Socially Excluded Communities," DeFaveri (2005) described a situation in which a mother was charged $25.00 for a lost picture book. The author asks members of our profession to contemplate the long-term consequences of choosing to collect $25 in the short term: Will this family be comfortable returning to the library? 14 Agenda Item 4B.31 If the library does not charge for the damaged book, it loses about $25.00. When the library fails to recognize situations where charging replacement costs means losing library patrons, it loses the opportunity to participate in the life of the patron and patron's family. By choosing to make a $25 replacement cost more significant than the role the institution can play in the social, developmental, and community life of the family, the library forfeits its role as a community and literacy advocate and leader. It will cost the library more than $25.00 to convince this mother to return to the library. It will cost the library more than $25.00 to persuade this mother that the library is a welcoming community place willing to mount literacy programs aimed at her children, who will not benefit from regular library visits and programs. And when these children are adults, it will cost the library more than $25.00 to convince them that the library is a welcoming and supportive place for their children (DeFaveri, 2005, para. 20-22). DeFaveri also discussed the ingrained nature of fines, and she called for librarians to understand that they affect different populations differently: Fines, replacement costs and processing fees are affordable for the middle class, but represent significant and often overwhelming costs for poor people. As a result, poor patrons with fines over $10.00 who cannot pay the fines are excluded from accessing library resources. This barrier to library use has short and long-term consequences for the library and the community it serves" (para. 17). In agreement with DeFaveri, Venturella (1998) emphasized the leadership and advocacy roles of libraries. She argued that overdue fines are a burden to low- income library users, and she insisted "It is a moral imperative that we be responsive to the needs of the community" (p. 33). The ALA urges libraries to play a significant role in supporting low-income users as valued members of our society. Children's librarians encourage parents to use the library and teach them how to grow early literacy skills in their young 15 Agenda Item 413.32 children. Yet, as Holt and Holt (2070) observed, "Reacting to fines and the cost of lost books, or just fearing such expenses, parents and caregivers in poor families may make a rational decision to not allow their children to a get a library card or to check out books that might get lost" (p. 51). The SPELL research (Zhang, 2013) confirms this assertion. Removing Fines and Fees in Public Libraries Some public libraries across the United States are changing their policies and seeing little difference in their circulation statistics and, more importantly, improving the library experience of community members. In Pyatetsky's (2015) opinion piece 'The End of Overdue Fines?" she suggested the act of eliminating library fines is becoming more widespread and accepted. Algonquin Public Library (Illinois) removed fines; at the one year anniversary of the policy change, they saw no negative effects. Witnessing this, Vernon Public Libraries in the northwest Chicago suburbs followed suit (Pyatetsky, para. 2, 2015). After determining that charging fines was costing more than the revenue it brought in, Gleason Public Library (Illinois) stopped charging fines and saw no significant difference in the amount of time people were keeping materials (West, 2012). The library director, Angela Mollet, said having a "fine -free" policy was in keeping with the library's mission: "What role do fines play in a library? I want to encourage people of all ages to read, to discover, to be curious, and it doesn't make sense to put up any barriers that might prevent that" (West, 2012, Agenda Item 46-33 para. 29). The staff and trustees at Gleason Public Library placed emphasis on removing obstacles to accessing materials, especially for children. Some libraries offer innovative programming along with policy changes. For example, The New York Public Library, which does not charge fines for late children's books, waived the outstanding fees for lost materials on children's accounts as part of their summer reading program on the condition that children participate in the program and read. The library subtracted one dollar off of their fines for each 15 minutes each child spent reading (Allen, 2011, para. 2). Another creative program can be found at the Public Library of Cincinnati and Hamilton County. While this system does charge fines, the rate is five cents per day for children and 20 cents for adults (The Public Library of Cincinnati and Hamilton County, 2016). Regardless of the status of their accounts, children and teens in this system could ask for their own cards, issued immediately upon request, that allow them to check out a set number of books at a time during the summer. When one book was returned, they could check out another. 'The timing on these new cards was key to encouraging and enabling kids and teens whose regular cards have been blocked because of fines or losses, or whose parent were too worried about them running up fines and fees to be able to participate in the Summer Reading program, and to keep up their reading skills over summer break" (Keller, 2011, p. 14). The staff and governing entities of both of these libraries recognized the importance of 17 Agenda Item 413-34 removing barriers for young children and developed innovative programs and policies to address the library fines problem for children. The High Plains Library District (Colorado) participated in a second SPELL research project in which recommendations for the initial research, including removing fines and fees on children's materials, were tested in eight communities. Upon learning that parents and guardians of young children reported library fines to be a barrier to visiting the library, the district eliminated fines on all late returns of materials (excluding DVDs). The main objective of the policy was to increase circulation of children's materials, and the board and administration wished to bring new users into the library. Six months after fines were eliminated, overall circulation was up, and 95% of their materials were returned within a week of the due date (J. Reid, personal communication, April 26, 2016). Staff members of libraries are pleased with the policy change, as they have far fewer unpleasant interactions with patrons about fines, and have more time to accomplish their other duties. The financial effect on the institution, as indicated earlier, has been labeled "neutral." In order to determine if late return of items was affecting the experience of patrons waiting for items, the district examined circulation data and found no increase in "patron disappoints." While patrons might be slightly slower at returning items, this is not negatively affecting the experience of other users of the library. Other Colorado libraries participating in the second SPELL project have policies regarding children's materials that support early literacy in their m Agenda Item 46.35 community. Pueblo City -County Library District does not charge fines on picture books and board books, and Denver Public Library has no fines for juvenile and young adult items. Guided by SPELL research findings, Garfield County Public Library District no longer charges fines on picture books, waives fees for damages to board books, and has become more lenient about damages to picture books in the interest of encouraging families to make full use of the materials. According to the library's director, Amelia Shelley, "The library district believes the financial impact will be small, but the impact on children will be immeasurable" (Shelley, 2014, para. 4). There are no fines charged for overdue materials checked out from the Montrose Regional Library District's bookmobile: The reasoning for this is two -fold. First, these patrons can struggle to have consistent access to the library, so getting materials returned on time can be a real challenge and we want to make using the library as easy as possible for these patrons. Secondly, many of our target families are low- income and having library fines could prevent continued use of the Bookmobile if they weren't able to pay them off (Litz Mortensen, personal communication, May 26, 2016). Moving away from the traditional practice of charging library users for late, lost or damaged children's materials has allowed libraries participating in the second SPELL project to focus on nurturing early literacy skills development in low-income households. Removing the financial barrier to library use aligns them with their missions and the ALA's position regarding library services to economically disadvantaged members of our community. N Agenda Item Q-36 The Colorado State Library recommends public library administrators and governing bodies eliminate library fines, and reconsider fees for lost or damaged items, on children's materials, and other items as deemed appropriate for local service. Fines are punitive, not educational incentives. Damaged and lost material is an inevitable aspect of library use, particularly with very young children, and needs to be considered the cost of doing business with the library's young patrons. The profession has little empirical evidence that charging fines results in greater circulation of library materials, or indeed the return of items in a timely manner. The administrative costs, including equipment rental, collection contracts, and staff time associated with collecting funds from patrons, often equals or exceeds the revenue earned from library fines and fees. At a time when libraries struggle to remain relevant and increase library use, it may be counterproductive to enforce policies that are punitive in nature and further the stereotype of libraries as authoritarian institutions to be feared. Librarians have an opportunity to play a meaningful role in the lives of children and families in their communities. By eliminating library fines and fees, particularly on children's materials, public libraries become more welcoming to 20 Agenda Item 413-37 children and families. Early literacy skills are crucial to school readiness, so it is important that parents and caregivers from all income -levels in our society have access to materials they can use daily in the home to practice reading, singing, talking, writing, and playing with their children. Children's librarians are thrilled when they see families checking out a stack of picture books, and families should be encouraged to do so, rather than be fearful of the late fines and book damage fees that might accrue. Based on the research, these user- friendly policies will bring more community members into the library, especially the low-income populations who need libraries the most. 21 Agenda Item 46-38 References Allen, J. (2011). New York scheme for 143,000 kids to work off library fines: Read. Reuters. Retrieved from http://www.reuters.com/article/us-library-fines- newyork-idUSTR E76O525201 10725 American Library Association. (2012). ALA policy statement: Library services to the poor. Extending our reach: Reducing homelessness through library engagement. Retrieved from http://www.ala.org/offices/extending-our- reach-reducing-homelessness-through-library-engagement-7 Breslin, F. & McMenemy, D. (2006). The decline in book borrowing from Britain's public libraries: A small scale Scottish study. Library Review, 55(7), 414-428. doi:10.1 108/00242530610682137 Burgin, R. & Hansel, P. (1984). More hard facts on overdues. Library & Archival Security, 6(2-3). 5-17. Burgin, R. & Hansel, P. (1991). Library overdues: An update. Library & Archival Security, 10(2).51-75. Caywood, C. (1994). Penny wise, pound foolish. School Library Journal, 40(11), 44. Chelton, M.K. (1984). What are fines for? Library Journal (109). 868-869. Clayton, C. & Chapman, E.L. (2009). Fine tuning. Public Library Journal, 4(1), 12- 15. 22 Agenda Item 4B-39 DeFaveri, Annette. (2005). Breaking barriers: Libraries and socially excluded communities. Information for Social Change. Retrieved April 14, 2015 at http://Iibr.org/isc/articles/21/9.pdf. Hansel, P. (1983). Hard facts about overdues. Library Journal, 108(4), 349. Holt, L. E. & Holt, G. E. (2010). Public library services for the poor: Doing all we can. Library Journal,135(113), 92. Jerome, J. A. (2012). Occupy the library. Public Libraries, 51(6), 6-7. Keller, J. (2011). New library cards mean no fines in Cincinnati. Public Libraries, 50(4), 13-16. Livingston, C. P. (1975). Removing fines. School Library Journal, 21(7), 80. McMenemy, D. (2010). On library fines: Ensuring civic responsibility or an easy income stream? Library Review, 59(2), 78-81, d o i:10.1 108/0024253101 1023835 Neuman, S. B. & Celano, D. (2004). Save the libraries! Educational Leadership, 61(6), 82-85. Pogash, C. (2016, March 30). In San Jose, poor find doors to library closed. New York Times. Retrieved from http://www.nytimes.com/2016/03/31/us/in-san- jose-poor-find-doors-to-library-cl osed.html?_r=0 The Public Library of Cincinnati and Hamilton County. (2016). Table of fines and fees. Retrieved from http://www.cincinnatilibrary.org/policies/tablefinesfees.pdf 23 Agenda Item 413•40 Pyatetsky, J. (2015). The end of overdue fines? Public Libraries Online. Retrieved from http://publiclibrariesonline.org/2015/11/the-end-of-overdue-fines/ Reed, K., Blackburn, J. & Sifton, D. (2014). Putting a sacred cow out to pasture: Assessing the removal of fines and reduction of barriers at a small academic library. Journal of Academic Librarianship, 40(3/4), 275-280. doi: 10. 10 1 6/j.acalib.2014.04.003 Shelley, A. (2014). Libraries support early literacy through no -fines initiative. Retrieved from http://www.gcpld.org/news-and-events/featured- news/libraries-support-early-literacy-through-no-fines-initiative-0 Smith, F. & Mitchell, W. (2005). Using rewards to minimize overdue book rates. Journal of Access Services, 3(1), 47-52. doi:10.1300/J204v03n01 04 Venturella, K. M. (1998). Poor people and library services. Jefferson, N.C: McFarland. West, N. S. (2012, March 25). Late? No, fine: More public libraries are dropping fees for overdue materials, after deciding the extra revenue isn't worth the aggravation. Boston Globe. Retrieved from hftp://www.bosion.com/news/local/articles/2012/03/25/some_greater_b oston_libraries_are_dropping_fines_for_overdue_materials/ Zhang, D. (2013). SPELL research methodology and findings. Retrieved from http://speliproject.weebly.com/uploads/1 /5/3/3/ 15331602/spell_research _methodology_and_findings.pdf 24 Agenda Item 4B•41 FY20 Budget Proposal Project Sheet: Replace shelving/cabinets in the Children's Room Description: Replace the fifteen year old built in bins and shelving in the pre-school play area that hold Board Book, the toys, and Book Read-alongs. Relation to values: FY20 Strategic Plan calls for the replacement shelving in these areas. Need: These shelves are in high traffic areas and not built to withstand such high use. The laminate on the shelves is peeling off and has been glued numerous times to prevent injury to little hands. We are now to the point where they need to be replaced for safety and aesthetic reasons. Items to be funded: Fund number: Item: Amount: Shelving for books, puzzles, CD's and toys. $18 500 Description of ongoing costs: None Agenda Item 4B•42 FY20 Budget Proposal Project Sheet: Hearing Augmentation System for Meeting Room A Description: Replace current hearing augmentation for Meeting Room A with a modern system Relation to values: Access The Library believes quality library and information resources should be readily available and equally accessible to all. Need: The current hearing augmentation system for our main meeting room is outdated, difficult to use, and no longer meets the needs of the public. We'd like to ensure continued access for all to our public programs in a way that works well for our patrons and is simple for staff. A newer system with t-coil technology would allow a patron to connect directly to our in - room microphone system with their hearing aid or smartphone. Items to be funded: Fund number: Item: Amount: 10550140/455120 Hearing augmentation system with installation $10,000 Description of ongoing costs: There could be further purchases made down the road to add more users to the system if it becomes popular. Agenda Item 4B•43 FY20 Proposed Equipment Replacement Fund The City puts aside money for replacement of computer and AV equipment (this is shown in the budget as the Equipment Replacement Fund in the operating budget.) The money is transferred to an account that carries over a fund balance and we use it as needed to replace aging equipment. It is very forward thinking and ensures a source of funding for replacements. Typically you do not see details for specific projects funded from this account, however, in FY20 we will begin a $94,000 project to replace Virtualized Server Equipment. This level of expense needs your approval. $94,000. Agenda Item 4B-44 FY20 Budget Proposal Project Sheet: Replace Server Environment * This project will be funded from replacement funds Description: Replace Virtualized Server Environment Equipment Relation to values: The library maintains servers dedicated to supporting of staff and patrons including library - specific software including our Integrated Library System and Public Access Catalog as well as other standard business needs including print, file, directory, authentication and DNS. Virtualized servers offer greater flexibility, development environments, and ease of maintenance. Need: Servers, Storage, Switches, VM Software licenses. Items to be funded: Fund number: Item:Amount: 10550140/476050 ment Virtuak"T1 $70,000 10550140/432060 Installnfiguration $10,000 10550140/444080 Annuaensing $4,000 10550140/444100 ExtendMaintenance $10,000 (to exts) Tntal Gaa nnn Description of ongoing costs: 10550140/444080 Software Licensing c nnn Agenda Item 48-45 uty of Iowa City CIP Request Form Capital Improvement Program 2019 - 2023 General Project Information Department: ❑brary . New or Revised Request: I Revised Project Title: Library Carpet and Furnishings Replacement Project Number: B4343 Submitted By: Susan Craig, Library Director Project Description A multi -year project to replace carpeting and some furnishings in large areas of the Library. First floor has 31,000 square feet of carpet, and 2nd floor has 39,000. Project includes updates for carpet, demo and floor prep, moving, GC, insurance, fees, bonds, and contingency. In addition, some of the original furnishings, including all of the public access internet stations wil I be replaced, and is requested the first year for that purpose, Project Justification Since the building opened in 2004, more than 8,435,590 people have come through the doors (this number will easily surpass 10M before - this project begins). The Library is a heavily visited public space in the heart of downtown, ongoing investment to keep the building looking good is necessary. Urban Renewal Area (if applicable): (choose From Belmva . Planning Proces (if applicable): (Choose From Bebw.) Project Priority: (Choose From Belowl Estimated Project Cost Breakdown Calendar Year 2019 2020 2021 2022 2023 Project Cost Breakdown Re -estimated $ Amount $ Amount $ Amount $ Amount Design $ - $ - $ 400,000 $ 300,000 $ _ Right-of-Way/Site $ - $ _ $ Construction $ $ _ $ $ $ Inspection $ _ $ - $ _ $ Administration $ - $ - $ $ $ Contingency $ _ $ _ $ _ $ $ Other (specify) $ _ $ - $ _ $ Estimated Pro 'ect Cost $ - $ - $ 400,000 $ 300,000 $ Cost Estimated by: Multi -Year Project Cost $ 700,000 Operating Budget Impact Annual Staffing Cost $ - Annual Revenue Generated: $ Annual Utilities/Maint Cost Annual Su lies Costl Life Expectancy (Years): 15 Operating Budget Impact Discussion: This project will save minor costs associated with carpet repair less than $10,000/year. External Funding Minority Impact $ Amount Summarize Positive/Negative Impacts: $0 The library serves all of the community equally, and this project will $0 serve people of all economic needs and background. $0 $0 $0 $0 Census Tract Minority Population s0.1o to Ise% Description Source State/Federal County Other Grants Donations Other (Specify) Estimated Outside Funding Preliminary FY20 NOBU Budget: Ongoing Items: Personnel (Development Office & Bookmobile) Book Festival Collection support Third Issue of the Window Book Festival Support Possible One-time Projects: Agenda Item 48.46 Additional Summer Reading Program Support (including every other year children's t-shirts). Support for the planning stage of the carpet/furniture replacement. =�^ IOWA CITY PUBLIC LIBRARY Agenda Item 5B•1 Community & Access Service, - Help Desk & Bookmobile Update for 1CPL Board of Trustees Prepared by Kara Logsden, September 2018 Ice Cream Socials Library staff were at ten ICCSD elementary schools on August 21 for the annual Ice Cream Socials to welcome students back to school. 45 students and family members signed up for Library Cards and asked questions about Library services. We heard a lot of great stories from the schools where the Bookmobile visits. Summer Reading Program Fine & Fee Waiving Each summer Library staff waive up to $25 of fines and fees for children in order to help them have a Library Card in good standing that can be used to check out reading materials in the summer. We know many children who are in living circumstances where they are unable to pay fines and fees and wait for this summer program in order to begin using their Library Card again. rrIOWA CITY I* PUBLIC LIBRARY This year we waived fines on 634 Library Accounts. The total amount waived was $8,160 and the average amout waived was $12.90. Studies show that fines generally do not affect on -time return of materials and diproportionately hurt children who are unable to pay. We appreciate this annual program and see first-hand the tremendous difference it makes for children in our community. Summer Bookmobile We had a great summer on the Bookmobile and averaged 10 checkouts per mile in June and July! This is up from 8 checkouts per mile last summer. The Bookmobile checked out 11,016 items at 301 stops June through August and had 6,277 visitors. The busiest stop was Mercer Park with 1,060 checkouts and 548 visitors. We also delivered 2,180 Holds from the Downtown Library to be picked up on the Bookmobile. Highlights of the summer include a new stop at Weber Elementary. Each weekly Weber stop averaged over 50 visitors during the 45 minute stop. Many people from the neighborhood enjoyed gathering at the Bookmobile on Tuesday mornings. A couple young entrepreneurs noticed this and set-up lemonade stands during a couple Bookmobile stops. Another highlight was a bit of serendipity. Visits to Breckenridge and Forest View aligned with meals provided by the Neighborhood Centers of Johnson County. This brought even more visitors out to the Bookmobile. The Fall Bookmobile Schedule started on August 27. We're visiting 7 retirement residences/care centers, 5 schools, 3 mobile home communities, and 6 community sites. We also offer monthly stops at 9 daycares in a rotating schedul on Wednesday mornings. All stops feature FREE parking next to the Bookmobile with the exception of the UI College of Medicine stop. Watch for the Bookmobile in the UI Homecoming Parade October 19. Library Card Sign-up Month September is National Library Card sign-up month. We're celebrating with free Library Card replacements and proclamations from the Iowa City City Council and Johnson County Board of Supervisors. Everyone who signs up for a new Library Card receives a free magnet. We have also been scheduling staff at Noon on the Ped Mall once a week to encourage people to sign-up for a Library Card and to talk about Library resources. Adult Services Department Report Agenda Item 5B.2 Maeve Clark, Adult Services Coordinator September 27, 2018 Meeting of the Iowa City Public Library Board of Trustees Summer Reading Program Participation Increases In July, I reported that Summer Reading was off to a great start and that programs were well attended for both Teens and Adults. The final tally for participants who registered for is in and it is better than last year! 1400 N 1200 0 1000 m d 800 0 v 600 E 400 Z 200 0 500 450 400 350 0 0 300 a 0 250 200 Z 150 100 50 0 Adult Summer Reading 2008-2018 1257 1037 1015 894 837 650 693 284 639 724 485 253 337 396 347 453 304 464 206 229 358 2008 2009 2010 315 101 93 2008 2009 2011 2012 2013 2014 2015 2016 Year Teen Summer Reading 2008-2018 249 184 94 65 2010 2011 404 347 2017 2018 397 438 168 184 130 138 155 171 96 58 2012 2013 2014 2015 2016 2017 2018 Year Staff Changes It is wonderful when staff changes are temporary staff members become permanent staff members. Lyndey Kelly finished her time as the Teen Intern earlier this summer when she was hired as a Library Assistant If in Collection Services. Her tenure there was short-lived. After two weeks into the position, she became the Library Assistant III in Adult Services, replacing Jen Eilers, who left for another library position at the West Liberty Public Library. With the Library Assistant II position now open, Colleen Kennedy, an Info Page, applied and was selected to fill that job. A new Teen Intern, Samantha (Sammi) McGuire was hired and is now getting to know our teen users. Jason Paulios, Senior Librarian, and in charge of the Info Pages is in search of three pages. Development Office Report Agenda Item 5C-1 Prepared for the Board of Trustees Iowa City Public Library by Patty McCarthy, Director of Development September 27, 2018 All About the Book End The Book End store is celebrating its 20`h birthday this month. The store could not be as successful as it is without the thousands of donated books, CDs, and DVDs that are sold there, and the dedicated volunteers who "staff' the store. The donations come from the public, as well as the Library. We always know when a new senior living center is opening and the end of the semester is close because so many people contact us about how to donate their treasured books. Living in a City of Literature introduces us to many people who are grateful to know that we will help find new readers for their personal libraries. The Book End store raised more than $32,000 for the Library Friends Foundation last year. A corps of some 48 loyal volunteers spend an average of five hours every month in the store. They cheerfully recommend books, shelve donations, and complete sales transactions. Some of the volunteers also serve as members of the Book End Committee of the ICPL Friends Foundation Board of Directors. The committee works with us in the Development Office to review procedures, help recruit new volunteers, and make recommendations such as prices of the various items. Prices range from 25C for children's and young adults books to $4 for a hardcover donated by the public. There are different prices for books donated by the public and books donated by the library. The library "discards" are often very, very well read, and thus, priced lower than books donated by the public. Donated books arrive by the box and bag full nearly every day at the Help Desk and the Book End. We welcome donations of books in great condition, hardcover and paperbacks, as well as CDs and DVDs in their original packaging. While we cannot pick up donations from the community, if someone requests that because they have a big donation, we offer instead to meet them at their vehicle outside the library with a cart to help unload and bring the donation. Before donated books go to the Book End, a volunteer enters the titles of fiction and nonfiction adult books in a database to enable us to track the number of donations as well as how long books remain on the shelves. Three times annually, the store shelves are cleared of unsold books which then are offered at one of the three book sales in the library meeting rooms. If the book remains unsold after that opportunity, it is boxed and shipped to a company which purchases it from us for resale. The Book End is an effective fundraiser for the Library Friends Foundation, provides interesting volunteer opportunities, and finds news readers for a lot of books. Happy 20`h birthday to the Book End! Agenda Item 5D-t Candice Smith, Librarian at the Iowa City Public Library Calling all artists, and lovers of art and children's books: we're about to have a couple of art - related events at Iowa City Public Library! One is the annual Art Purchase Prize, a contest where the Library solicits, judges, and purchases original art from local artists. Winning pieces are added to our amazing Art -To -Go collection! Entries are currently being accepted through October 9. Judging will take place during the following two weeks. The other exciting thing is that we are taking part in the Oct. 5 Gallery Walk. As part of our reimagining of space in the Children's Room, we've spilled up all of the pieces in the much - beloved Hazel Westgate Collection of children's book art — new mats and backs, new Plexi, even new frames if needed. This collection got the attention and care it deserves so that it will last a long time, the pieces are being re -hung in new spots around the Children's Room, and we can't wait to show them to you! Of course, if you're interested in being more hands-on in an artistic way, we've got an array of new books to choose from. If you want to try your hand at drawing, look for titles like "Everyday Sketching & Drawing" by Steven B. Reddy, "Draw Like the Masters" by Gabriel Martin, or "How to Draw Almost Every Day" by Kamo. If painting is more your style, check out "Watercolor Workshop" by Sasha Prood, "If You Can Doodle, You Can Paint" by Diane Culhane, or the classic "The Joy of Painting" by Bob Ross. If you want to go for something a little more unique, look for titles like "The Art of Spray Paint" by Lori Zimmer, "The Art of Map Illustration" by James Gulliver Hancock, "The Little Book of Manga Drawing" by Jeannie Lee and Samantha Whitten, or "Stick Sketch School: An Animal Artventure" by Billy Attinger and Rachel Kochackis. For those of you who prefer an iPad to a pad of paper, we have "Make Great Art on Your iPad: Paint, Draw, Share" by Alison Jardine. If you want to be more of a viewer, we've got a great collection of art criticism books and exhibition catalogs. Some recent titles include "Modern Art in Detail: 75 Masterpieces" by Susie Hodge, "Great Paintings: the World's Masterpieces Explored and Explained" by Karen Hosack Janes, and for the kids, "A Journey Through Art: A Global History" by Aaron Rosen. Take an armchair visit to a gallery exhibition with catalogs like "Monet & Architecture" by Richard Thomson, "Art in the Age of the Internet: 1989 to Today" by Eva Respini, "Michael Jackson: On the Wall" by Nicholas Cullinan, or "Leonardo: Discoveries From Verrochio's Studio" by Laurence Kanter. You can find all of these titles, and many more, at the Iowa City Public Library. Stop by to find out more about the Art Purchase Prize or the Gallery Walk, and make some artful gains along the way! Agenda Item 5D•2 By Meredith Hines-Dochterman, Public Relations Specialist at the Iowa City Public Library Food. Clothing. Shelter. We've been taught that these are our three basic needs, but what most people don't realize — myself included — is that for many of the country's poverty-stricken individuals, it's a struggle to pay for just one of these necessities, let alone all three. Take shelter, for instance. We've all heard the general rule not to spend more than 30 percent of our monthly gross income on housing. What Matthew Desmond found in "Evicted: Poverty and Profit in the American City' is that most low-income individuals spend a lot more than 30 percent. In addition to that, the homes they are scarcely able to afford — typically rental houses, apartment or trailers -- barely fit the definition of livable. As the national debate on income inequality continues, here are some books available at the Iowa City Public Library that explore the growing trend of the unreachable American Dream: "The Working Poor: Invisible in America" by David K. Shipler profiles individuals who are the definition of America's ideology. They work hard at honest jobs with the goal of gaining a better life. However, low income jobs and failure of government services that are supposed to help keep the cycle of poverty their only constant. In "$2.00 a Day: Living on Almost Nothing in America," authors Kathryn Edin and Luke Shaefer traveled the country to speak with families living in extreme poverty. Like the book title says, their research found that the number of American families living on $2 per person, per day, has skyrocketed to one and a half million American households, and includes about three million children. For some families and individuals, the answer to a better life isn't the place they call home, but somewhere new. "Nomadland: Surviving America in the Twenty -First Century' by Jessica Bruder explores the lives of those trying to make a living with seasonal employment. Bruder specifically focuses on those who worked all of their lives only to discover they couldn't afford retirement: transient older Americans. Peter Edelman is the Carmack Waterhouse Professor of Law and Public Policy and the faculty director of the Center on Poverty and Inequality at Georgetown University Law Center. He's also the author of "Not a Crime to Be Poor: The Criminalization of Poverty in America." This book argues that current laws and practices, including money bail systems, fees and fines, are designed to exploit the poor. It's not just lower income people struggling in today's economy. High living costs and stagnant wages place stability further away for even middle class families, as examined in "Squeezed: Why Our Families Can't Afford America" by Alissa Quart. Quart is executive editor of the Economic Hardship Reporting Project. Barbara Ehrenreich, author of "Nickel and Dimed: On (Not) Getting By in America," calls "Squeezed" brilliant, saying Quart not only examines the middle class's fall, she also offers solutions and hope. You'll find these and similar titles in the nonfiction section of the Iowa City Public Library, located on the second floor. 9/11/2018 Opinion I To Restore Civil Society, Start With the Library - The New York Times Whe New York 67imes Agenda Item 5E-1 To Restore Civil Society, Start With the Library This crucial institution is being neglected just when we need it the most. By Eric Klinenberg Mr. Klinenberg is a sociologist. Sept. 8, 2018 Is the public library obsolete? A lot of powerful forces in society seem to think so. In recent years, declines in the circulation of bound books in some parts of the country have led prominent critics to argue that libraries are no longer serving their historical function. Countless elected officials insist that in the 21st century — when so many books are digitized, so much public culture exists online and so often people interact virtually — libraries no longer need the support they once commanded. Libraries are already starved for resources. In some cities, even affluent ones like Atlanta, entire branches are being shut down. In San Jose, Calif., just down the road from Facebook, Google and Apple, the public library budget is so tight that users with overdue fees above $10 aren't allowed to borrow books or use computers. But the problem that libraries face today isn't irrelevance. Indeed, in New York and many other cities, library circulation, program attendance and average hours spent visiting are up. The real problem that libraries face is that so many people are using them, and for such a wide variety of purposes, that library systems and their employees are overwhelmed. According to a 2016 survey conducted by the Pew Research Center, about half of all Americans ages 16 and over used a public library in the past year, and two-thirds say that closing their local branch would have a "major impact on their community." Libraries are being disparaged and neglected at precisely the moment when they are most valued and necessary. Why the disconnect? In part it's because the founding principle of the public library — that all people deserve free, open access to our shared culture and heritage — is out of sync with the market logic that dominates our world. But it's also because so few influential people understand the expansive role that libraries play in modern communities. https://www. n ytlmes.com/2018/09/08/o pin ion/sun day/civil-society-I ib ra ry. htm I 1 /3 9/11/2018 Opinion I To Restore civil Society, Start With the Library - The New York Time! Libraries are an example of what I call "social infrastructure": the physical spa Agenda Item 5E•2 organizations that shape the way people interact. Libraries don't just provide free access to books and other cultural materials, they also offer things like companionship for older adults, de facto child care for busy parents, language instruction for immigrants and welcoming public spaces for the poor, the homeless and young people. I recently spent a year doing ethnographic research in libraries in New York City. Again and again, I was reminded how essential libraries are, not only for a neighborhood's vitality but also for helping to address all manner of personal problems. For older people, especially widows, widowers and those who live alone, libraries are places for culture and company, through book clubs, movie nights, sewing circles and classes in art, current events and computing. For many, the library is the main place they interact with people from other generations. For children and teenagers, libraries help instill an ethic of responsibility, to themselves and to their neighbors, by teaching them what it means to borrow and take care of something public, and to return it so others can have it too. For new parents, grandparents and caretakers who feel overwhelmed when watching an infant or a toddler by themselves, libraries are a godsend. In many neighborhoods, particularly those where young people aren't hyper -scheduled in formal after -school programs, libraries are highly popular among adolescents and teenagers who want to spend time with other people their age. One reason is that they're open, accessible and free. Another is that the library staff members welcome them; in many branches, they even assign areas for teenagers to be with one another. To appreciate why this matters, compare the social space of the library with the social space of commercial establishments like Starbucks or McDonald's. These are valuable parts of the social infrastructure, but not everyone can afford to frequent them, and not all paying customers are welcome to stay for long. Older and poor people will often avoid Starbucks altogether, because the fare is too expensive and they feel that they don't belong. The elderly library patrons I got to know in New York told me that they feel even less welcome in the trendy new coffee shops, bars and restaurants that are so common in the city's gentrifying neighborhoods. Poor and homeless library patrons don't even consider entering these places. They know from experience that simply standing outside a high - end eatery can prompt managers to call the police. But you rarely see a police officer in a library. This is not to say that libraries are always peaceful and serene. During the time I spent doing research, I witnessed a handful of heated disputes, physical altercations and other uncomfortable situations, sometimes involving people who appeared to be mentally ill or under the influence of drugs. But such problems are inevitable in a public institution that's dedicated to open access, I'ttps://www. r ytimes. cc ml2018/C 9/08/o pin ion/sun day/civil-society-li bra ry. h tml 213 9/11/2018 Opinion I To Restore Civil Society, Start With the Library - The New York Times especially when drug clinics, homeless shelters and food banks routinely turn away — and often refer to the library! — those who most need help. What's remarkable is how rarely these disruptions happen, how civilly they are managed and how quickly a library regains its rhvthm afterward. Agenda Item 5E•3 The openness and diversity that flourish in neighborhood libraries were once a hallmark of urban culture. But that has changed. Though American cities are growing more ethnically, racially and culturally diverse, they too often remain divided and unequal, with some neighborhoods cutting themselves off from difference — sometimes intentionally, sometimes just by dint of rising costs — particularly when it comes to race and social class. Libraries are the kinds of places where people with different backgrounds, passions and interests can take part in a living democratic culture. They are the kinds of places where the public, private and philanthropic sectors can work together to reach for something higher than the bottom line. This summer, Forbes magazine published an article arguing that libraries no longer served a purpose and did not deserve public support. The author, an economist, suggested that Amazon replace libraries with its own retail outlets, and claimed that most Americans would prefer a free- market option. The public response — from librarians especially, but also public officials and ordinary citizens — was so overwhelmingly negative that Forbes deleted the article from its website. We should take heed. Today, as cities and suburbs continue to reinvent themselves, and as cynics claim that government has nothing good to contribute to that process, it's important that institutions like libraries get the recognition they deserve. It's worth noting that "liber," the Latin root of the word "library," means both "book" and "free." Libraries stand for and exemplify something that needs defending: the public institutions that — even in an age of atomization, polarization and inequality — serve as the bedrock of civil society. If we have any chance of rebuilding a better society, social infrastructure like the library is precisely what we need. Eric Klinenberg (@EricKlinenberg), a professor of sociology and the director of the Institute for Public Knowledge at New York University, is the author of the forthcoming book "Palaces for the People: How Social Infrastructure Can Help Fight Inequality, Polarization, and the Decline of Civic Life," from which this essay is adapted. Aversion of this article appears in print on Sept. 8, 2018. on Page SR6 of the New York edition with the headline: Why Libraries Still Matter READ 417 COMMENTS https://www.nytimes.com/2018/09/08/opinion/sunday/civil-society-libra ry.html 3,3 Want to defend democracy? Start with your public library. - The Washington Post Page 1 of 2 Tne weeainpmn post opinions Want to defend democracy? Start with your public library. By Katrina Vanden Travel Katrina vanden Hensel Columnist covering national politics, progressive politics and movements, and foreign policy 6io © FollowV Columnist September 18 In "Harry Potter and the Chamber of Secrets," the character Ron — channeling his friend IIemlione — says to Harry Potter: "When ill doubt, go to the library" In the United Stales today, tbere is plenty to doubt. Complex arguments are being whittled down to 280 characters. And of course, the president has made more than goon false or misleading statements in about boo days. Just last week, he falsely claimed that 3,000 Puerto Ricans "did not die in the two hurricanes" Lies have become too commonplace in the United States, so the American people need a place where they eau go to get the truth. Ron is right. Go to your public library. Public libraries provide information in an err of misinformation, They offer facts and nuauce.'rhev offer the opportunity for enlightenment. They, offer every visitor the resources they need to find answers. The American Library Association reports that many public libraries are, for instance, "developing programs to help community members spot'fuke news' and evaluate information online." It's Dot surprising, then, that in a time such as this, people are turning to their local library for information. Pew Research Center recently found that 87 percent of millennials say the library "helps them find information that is trustworthy and reliable," Seventy-four percent of baby boomers say the same. It's also not surprising that the Trump administration doesn't seem to like libraries. Earlier this year, the administration moved to cut funding for the Institute of Museum and Library Services. In late August, the Senate, rebuffing the administration approved a funding increase for the institute. As She Halpern, a scholar in residence at Middlebury College, explained in the Nation, the institute has been "crucial for sustaining libraries, especially those in struggling urban neighborhoods and rural areas." In communities across the country, local libraries am struggling to stay open, and funding for local libraries is on the chopping block. Right now, in Mobile, Ala., a budget proposal is on the table that could lead to shorter hours or fewer programs within the library system there. If passed, the impact of such a cut would be significant Scott Kinney, the director of the Mobile Public Library, .stated, "We are probably the most widely used city and county resource." Where communities have come together to defend this valuable resource, in places such as Fort Wactre. Ind., and Columbus, Miss., there has been some success. Boulder, Colo., is currently grappling with Proposed budget cuts that would drop the Carnegie Library for Local History s hours from zg to four' each week A coalition of local historians and researchers is pushing back, with activists peppering the library commission with entails and protesting atone of their meetings. Now, policymakers and staff in Agenda Item 5E-4 Stories from The Lily The Lily, a publication of The Weenngton Past, elevates stories about women. How Elizabeth Olsen confronts traditional perceptions of grief in 'Sorry for Your Loss' Perspective These clinics used to provitle abortions. Now they w. owned by antlabortien activists. Theyo-be, series n candidate Theis votersaseriesncoa ts' https://www.washingtonpost.comlopinions/want-to-defend-democracy-start-with-your-pub... 9/20/2018 Want to defend democracy? Start with your public library. - The Washington Post Agenda Item 5E•5 Boulder are working to ret, range the budget to keep the same library homy "Wc heard loud and clear from community that Carnegie was too important to ant," Boulder MayorSuzmme Jones said. Public libraries are essential for communities. While the powers that be attack the humanities (and smnetimes, it seams, humanity itself), libraries provide research materials and books that call foster awareness and understanding. They provide the underserved a chance to be .served and a.shared space for community members. Teenagers head to the library after school to study. Seniors visit the library to socialize. And millions of Americans who may not have a quality Internet connection at home go to the library to get online. After all, almost every public library in the United States provides access to the Internet. Some libraries even proAIe career trainjug and job preparation. In his new book "Palaces for the People," recently reviewed by South Bend, Ind., Mayor Pete Buttigieg, sociologist Eric lainenberg describes libraries as "the textbook example of social infrastructure in action "They are also a textbook example of democracy in action: Public libraries strive to be places where everyone is welcome and offer resources that everyone can access. They bring people together. That is true in Joplin, Mo. In 2011, a tornado destroyed tip to a quarter of Joplin. The local library was spared. Still, when the town rebuilt, it decided to build a new library in a section that was among the worst Idt. The new library is about 23,000 square feet larger than the old one and has indoor and outdoor spaces for the community to gather. It's a symbol of rebirth for Joplin. Its slogan? "At the center of it all." Public libraries are at the center of our communities and our democracy. At the same time, they are, as laineuberg wrote in an op-ed for the New York Times, "out of sync with the market logic that dominates our world."That's a good thing. With so much inequality and balkanization, public libraries are critical within tiro public sphere and, when £ally supported, represent the best of gin erument at work. They uphold the virtues of equality and community. If your library is tinder threat, it's worth defend jug. Read more from Rotrola edraft, Heaoel's archive or follow her on Twitter. Read more: The Post's View: More libraries are going fine -free. That's good for everyone. Steve Barker: Alibrary where everybody knows your name Richard Reyes-Gavilan: How a public library set rite free Stephan Barker: Libraries help close the digital divide 49 Natnna va tion Marvel Kan'ina ,anden ieovel, ad!tol' are publishel of the Nation niagazlne, N[Res a weehly column tot' The Pus[ She has also etllted or no-ec L d _- v l'aI beek, 1116triing `Thc rqe it uffiniti nI The story must be told. Your subscription supports Janina lism that matters. Try 1 month for $1 https://www.washingtonpost.com/opinioiis/want-to-defend-dem ocracy-start-with-your-pub. 9/20/2018 Agenda Item 10A•1 MasterCard Report Oa-�ep-za Dept Expense Description Amount .com 10550140 455120 Misc Comp Hardware $273.50 .com 10550152 ' _ 469320 Miscellaneous Supplies $12497 com JJ 10550159 -- _ _ 469320 Miscellaneous Supplies $600.73 com 10550110 452010 Office Supplies $27 47 com IArnericanButton 10550110� _ �� �—__ 469210-First Aid Safety Supplies / $57.48 Button Machines __ 10550152 — _ 469320 Miscellaneous Supplies $47.35 1os50152j1 g6932p Miscellaneous5upplies $69.90 rden 10550152 iscellaneous Supplies 23.D3 - 10550110 stage and StampsConstructive Pla Thm s g 10550210y ysCVS q�; Pharmacy 10550152�iscellaneous5upplies- Day Dreams Comics 10550430 per Products/Certificate/Prizes Facebook �� 10550159i vertisin g$43.43 �Facebook _ 10550430 - - 435059 Advertising $250.00 � Haunted Bookshop --- -. - �� 10550220 477040 Books(Cat/Ref) $16.00 ,Haunted Bookshop 10550420 469370 Paper Products/Certificate/Prizes J rHobby Lobby 10550430I 469320 Miscellaneous Supplies_ I $124.66 Hy-Vee 10550152 469320 Miscellaneous Supplies $34.23 Hy-Vee 10550152JI 469360 Food and Beverages it $81.73 Hy-Vee 10550110' _f 469360 LFood and Beverages _ L $31.17 i Java House _ . 10550110- �[ 469360 Food and Beverages i $34.00 Jo -Ann Fabric 10550151' - 46932p Miscellaneous Supplies $56.84 Jon -Don �� -477210-� 45: 40 11 Sanitation & Industrial Supplies - - $286.80 Met Opera Shop p p 10550220 � Non -Fiction Video-DVD �. National Arts &Crafts Council 10550220 477020 I Books (Cat/Girt) i, - ` - -$33.45 J� Paypal 10550140 444080 ,.Software Repair &Maintenance Services $18.70 PSC 10550121Ij 466070 [Other Maintenance Supplies . $25.8,14 TallgrassBusiness Resources 10550140 4520101OfficeSupplies $721.08 Tallgrass Business Resources 1055011011 452010 Office Supplies i $336.39 Tallgrass Business Resources 10550110" 4692101, First Aid/Safety Supplies 532.96 i Wal-Marty_ 11 IL 10550152I 469320 - lI Miscellaneous Supplies $g Sq Wal-Mart q 10550430, 469320 ','Miscellaneous supplies $370.58 Zipporah Films, Inc. 10550220' 4772101INon-Fiction Video-DVD $206.95 Zoom - 10550140' 444080 Software Repair & Maintenance Services $149.90 Grand Total $4 287 79 Agenda Item 10B.1 ti LL N _ H H U w q UO W 9'i W W u ,zgZqU P a °a a Xx ry' FC 0.l W �D l0 }' .) ti R' M N H £ \ ti W dl o N N H .ti Q f-I p N U 0 C r.0 lO p N U O C rS t'1 p ry rt N C 4 lD 0 ry N 07 C M r r1 C m m H ti rl m O N N 3Ui ti H m O N N U ti y m o N V mm m m m m m ri �-I fi f-1 ri ri N rl r-I m m m m 3 Oo O O O O O O O o p m m O O O O O O �p O yl O M ry Ifl p �y r.1 M M m m p � H 00 O O O N Ol N M O yl p m N 1; lD d' O O rl d' N m 6� Ifl d' N Ifl r t`l M M M O O 11N z E4 H l4' a \ R O W N N U -f{ H v Ewa RE w N N N w O C Hmm Ow y.a N po L H N N H.0 L0 NO E �+ M f r N 10 H Mm -.lop o N m m N O fl NOa MNO •M � oaa omm O yl pl O aaa paa 0 oxx �uu a 0.�l Rol M �nW W oFE O O rycU U m✓� o uOj� W -00 N p M M .i O Itl �fl ti ti M M olmm �noHH LIIOOO O O N r1 N � v > a n, a a va a a a a a �nw ww H E mz�� E y E14 H 7 Q 0 W O N H ti OH .H-i H N O N O P4N [n N N 0 E C Qrn m m 2� OU .xo 0 o O '�� Ea o O aN E V� N ry N U aON ry U (LN N V NN U UN U JlN U MN U gu QI xl w ..I 0 W o o w w 0 0 0 0 0 o p 0 0 0 0 CC W CN Ol yi C mQ �Q iDQ � r �o ago cw ww �a I O N I N Ifl I M I 1p om a om o pm m o0 om om om Ob m m O Or 1p ON Oyl O� O N O� OM W 01I1 om om 00 .i �y Ory ry m Om r O�(1 Orl Of.l O� O N 1p �y N M I m 00 O O Om ry 00 r OIp 00 00 I m 0o m m om p oio Z oN om om op I V U H � oz o 0 o pO1 off u p off Iz lu Iu lu off o w o O 8 00 0l7 .i5 00 H3 00 in [n H O ui u� N� pW 00 IIl Q l(� N m ow o w oN 'F IH w w Iw U Q 00 W OO pU pV 000 N H W o 3 �D o'IZi U a iZ-I-I o f o •1 it Nv, X OE, Q tK O uoiN Gi W ON U pU a a a' w 1(l H H N N H Ifl H a VI H m> Ifl W O �j> N� � I N 0.i Ul Ifl O H ry O N i N Z ln'iJ N N N M Ifl y� Or r �D Om m OM p� I O I N I M ryN mod' � N .-Iw m .-Ir m om or or or O rl N ry O rl N O rl �y I H I O I O I p 0 0 O O 0 0 O O o O O r' O N ff 0 H 0 O O O O O o O O O N o O O N H ri rl N N 0 Agenda Item 108.2 V N N NN 03 G 4i 0 0T1 \ HF -°aHiro v w 91 O o o [Hi w m m m N a r N Mal m q 0.] 0 H &ry x P w •H.H w'0 0 m .0 u° �wq ti PO b A �U+ V .Hi ���qq W��q m 3 aaap 0 7 0 \ E EE .�iU a z Da a W w £ a ww www w w w N N � mm Mld h Om MOm qi ld � m h r W1p O MW +Dh r H H p rr 01 hr MIDH r N W N CO 0 0 O 0 O pNj O �r "NC N N [U� m m m mm m m m m m m h C N m N m M NM Hh M O OrC h W .i g o 0 m 0 mm 00 00 MMM 0a0 H H M 0 0 0 0 N O O I(t N N N eN H tD 0 4p O p O O O O O lD O p lD0 lD 000 O O O p tp N N III O O Hm O COO O [^ H H H .i m HM m m m m tI1 N W ey W Vt N h N N Ot N N iit H H hM H HHH ey H H r N N N N N N N O N W ro U ro U m U w as waa w w w o ° UH E m [„+ UHH Elo H H -N ro N E+ m H E0+ N N -H O £ O A W N y N NNN w H N 'tl N N NNN N N N H a w 00. o ati 0 -.H U P m N . o to .H o H o w�tiN mtiti N zoo WO CC O O AJ RL roN Q COO NNN 0 0O UN !~.iNN FC 7N Q WNN N N N V u H ro U 0 ro4 O W x N a�i H Op V M 0 o a b o @ o 0 00 0 00 pOo 0 0 0 W H N A� 0 I-7C o m OON m o 0 0 MN off orH ON NM M O N M m H m p H HM m N O N N O CN di M O M N O m N .PH CHH "W H qi W 0 0 V O m o N ON ow Ol9 o m o m m o 0 O M m o m ON 9 O Cop Om p00 o m m po0 h N M M M m r tll O N N 0i m '.{yy O h O M l0 N m m COO tD m O r O H RI .i MH MN INN Hm '-IMC hrr W r H H H H mo m H H H H H U H Ot H 0 Oz o 0 � M M H NH N N,+ N>l >i 0 N 00O O H Oz HO Hi7 HU'0 NO HU1 H qq A w N mo ,,, NW oI�Wlayw ow o HH" V o TM a N z 1 I u 1fIH N 1f1 Ul ow o w o W WH oW HEN a O "� o H 0 'y"� 'eyUeU��Ur� o H O 0 o N Mz OW Oz"li aH .N.n to O mH thHN Mu mH H 5 U z o 0 ul tti W Ili z w' N H m 000l 4N N pW oaa N W£W o�C I.7 oW 100 tW.l W Nw Wa oUU MMM 2 U o Nz �W uiq in AL1 inw m WWW H H W of uiW uiE inz �zz uta 000 H tt E ui HNh N N N N �n N w' hhl7 0 0 1 N NON OM pH OH� -NN HHH m ld h N HM `�MM Old HW H m m9 N 40 tl) o m Mi V�00 OO OH OOH OI N co COO HHH N v op o0O Oo O o0o p Oo O00 O O O `i O `�' o H H H o o o O O O H 0 •i Agenda Item 10B•3 M m G P4 O C O 'b6 tititi ..i 'OH.i-N 'tl N N aaa W CL Rya 04 ro �, W U [4 GA 01 U C C G W L O U1 m H NN N 3�aN N o metro romm u m U > C] tocnm V .x H mmm x m \ a w w W ��a m www w KC 0 a w www m w w N Ifl M r m M b O M o M m o M r �(1 f� m m r m N r61 .i m 04 0 0 0 l0m m r m romm m m m n V N 00o o O o O O V m H m m �mm m et mmm m ,H m et 0 0 0 o in ui e r r ,H H io o �o M io u� 0 H 0 0 O O r r O O Vt Lf1 Ill r r N 1p M C M N O •i `� N .1 'i .i ri Ifl V1 m N m r-V m N rl N ri ✓1 m i1 fi ry � U W N W it 1 W ri v P4 i a a a a rt Wa aaa wa H ua °' "'a a aaa a HH O uH F 'qH O WHHH O HH H HHH UH E NH H 'JN F F OH O R' N NN ItlNNN F N F H !k m Wm met OV SHo wmmm O [GHHH .Net m mmm Net bet m N M17 Y� O NO � O LH H U Id0 o HHH OOo O WH O £H H O O N V WN U NN U HNNN U \O U O O U N 2 O O 3 O 0 a 0 0 a o 0 0 000 0 0 000 0 0 0 0 0 0 O M M {p O O m O ll) M N fi m p W O r O N W M o CNwNoum Va O\M rr O0 r H Ory OmN' adw of Mmo 0O00 orrm oM H rrm o om W r ri l9 Np N N N C m N N N H m O H r H V MN rI .H Mm N W C d' MMMM .H 1p O ��� 'Het rl0 N N a N N N zi zi 'Ti N FI'i z "Ci Zi O O O ow OV ODUU Ox Q UUV N E. U N o 0 W N NM yE' ryE' ryH' M H N H hH a H Ri Li fl'i .W7 I H w FEy' ryF' yF' P: Ri T ou 0 Pi 000 0° oo ] j oQ oD Hqz S� aaa oH� a W N,'N InF 0000 OOO HH o MrjuuV �4 H NV uiH V W M m O'Z Cl O 1 < W MwM IF NfmL P: ul ww MP4 viEEH oU inO FFF El`H ,W �'a N'�' NHHH H ia'zz voi rC uoi� \ U V1 C9 V1 U] 111 U V U '1Z W �L H "H m'J ulH W m M rl O m N O h rrr N N N O N rl '-I Hm O N N N iH lO l9 l9 Om r NNN om Or m M� O OH H 00 O 00 Oo00 O O O o o� O ON O Orl .y O O O O O O •i H Agenda Item 108.4 H M 4 0 H N m v g@m H H M 9 U� aM OMn W N N 00 0 N U H H fA H N U WW G ,HU M N H c � u N M m N NN U} brl WN F HH M O W NH U HH 3w \ \ V H 7 roa HH W HH r-I x H q W HH C EH a r1 H H H I H EH W H HH p HH N � TM n rl t+l lON nM om O OM M M NC ri d� 01 01 M M hG n c0 �D Mn m �p W m N �D m cD h V O o0 o po p nn °� m n W N NN N NN ry O o 0 V m m mm m wm m O W M N m m N .-I M m m m M ri M rl f'1 ri n M rl yY O 00 O .0 O O O m m m O O O O O ut lfl O O � O O O O O O O O O Old N yi ry m � M b O M P O O W m O O nU� n n O O 1l1 O O O Ifl Ifl O Ifl V1 Lfl 41 Ol Qt d' N d' n H m W m ifl N r1 N N N Ol Q1 O1 n I� \O M N � lO O n m ri N M 1I1 Ol T N N t(1 n M M ny H m r r r{ MH C W N n N N U N N N N N N N p' -ro cn 2 El } o H o H HH E NHH O p)H O mHH F WH E H H EaN H cnH E W E O H a N N N N E f' N E ry 04 N IWWG 0 7,y O u 0 O N.i .i ,y .-i .i Wmm mm 6m rn i in m.io O O O o 0 O O N U � T 7 N U H ry NN U< 3N UO a H ON � Q U UN U N N Fri L roNN HOG O x O b O 7 E Q' � o U o 00 0 0o O oo p 0 0 H N ro m H H p A i A No m Ho ary �je � 0 0 0� o O NW N m � O OFl rl O N ifl d' C C VW M o M o o m m io o N O io N N H Oifl O O m O m n ON O 0 0 O N N O OHm O� OO H NC Oj oW0 Of -I Or -I H NW 0� W ON m M MU Om OOn O �� 00 py�lll 00 00 O p O OU mm OOl OT O Oa O z OO O O ti£ tia F 00 NO a.a o HH o0 0 Ca as . 0 00 H as �" .'"naa WE �� w of p 000 H w 0 o0 E p0 0w 00 O Hrs H „oi o OHH o0 moo p oW �a Ou Ou NUHi v�i4� mm z MM u 7q 67 vMiH 'n0 voiH� uoi� pig oW ow F 00 V1H 'nO M w w �Il£z � Z, EC 7' M u u Il1 H If1 H f] �y y rby N N N HH Ifl .7 N m O � N O ON Ol uPl M U 1C NW N - r Ml On On N OINfl �OHO O 04 If100 M.0 000 H H� o 0 0 0H 0.0 O� Orl H 0 o p N p 0 0 0 0 0 0 0 00 0 HH H.y H ti o 0 0 H H H Agenda Item 1013.5 N 10 rn g N q N q v� m '� wQmQ ilN •d m o p, NEl H miw 0 •„ awimm m N.GM �W NN N U N a U H 3 a te N fyll o o a N a m a° m a M a xaxx `^a p o ^s sl UrMN ryN NO O .X \ H O O U �p W W EFF.FEH m mmorr H NriNO161 md' N � O� V1 l0 l0 r rrrrr rrrrmm Or m � � M m r V1 Ifl O M N b O O O O O O �r r m m 1p N pl N m ri UW N N N ry N N N N O O O O O r p U mmmmmm N Hr�N.-I mm m cp m rH m m m m S o00000 00 0 o mo m m m m m m 000000 O O ry 0 0 o O O o 000000 O IOO Ip O W • m m d' O 1(l O O Ifl Ip lfINOOO O N N N O N m N M cN M M N N m p� m m M If1 N N �p tp m O Lfl I(] O O N NrNNm y: 1p O NN N N N N m ifl Vr N O N m mN N N N N N N N M m H N N N ry W UI U w � N N aaaaaa as a ua as a aElG m H El OE o H Hz� H ElE OF%i� NHNHNHNHNHNH F O '�..Cj N Nze N� E Ci Ol T Ol O� Ol Ol Y-I a {y N N /W 000000 i-� O N Ol 01 O QJNN Ol N O WN O �� ✓ O `H ��1 Ol O� O� ]z b� p� }� NNNNNN OryN p U UIO Ua O rINy U In wro N V N U W a0 O O O O Q O NW N U N Ul N N N V v N N OWN ar U U,G m o O O W O Uw a o0000o U o0 0 W ,H A H � 7 A a 7 a N o ry mMwmm � m m M NNrrNrH a drN dr W V NIf1WNmm o.�FK 00 I N N Pa a' HNNrHHN Ovl ON 00 Om m MMt+1MMM Or OWNw C Ol➢ Om ON O OH r ^� 0 0 000000 N� N m ON OH Or Ol H m Or O OM V� 000000 r N N lfl N Ifl �p lD Q1 If1 Ln Ifl al N O N WH M M M Ln O N Ol m M Ifl N N H H H H H o I Z U E' O M q QgQgq OW O V N 1(1 U] U] f/1 [Il UI U] Ui WWWWWW rl H o.] N r3 ri U RC H OO OW W HHHHHH in0 H E m 000000 o U a oa z W 14 OOaHaR 000 o 2 0E-r oo o oEl E H oq o 0 E olUi N 'J W CW00 o.] 00 U WWWWNW METE Uzi vmia �m �O g Nz a L] FFEEFE ory'Q par opam m W hhhhhh inF wW U Naa H 10 u�i l>I S MO a x � wR O w a M M MM yN p0 N N N'T' IL a IfI cC W NNNNN N �pNN Ol n ul N ry N .y m N� W U NNNNNN `yr-VOO M Nr �C NrIN b b N ON N U .0 N N N N N N N O N N O O O O O O op0000 in000 0 00 0 � 0o N 00 0 00 Igoo a o 0 op 0 HH H Op ri N o N Agenda Item 1OB-6 H'U rtH N U Gl ?IW GN�OH � £ £� E LO m HN V N UmH LUVxA H UOW W O O£ q aH Ha Nl q v OW O 0 NOU m Ot N UU 000 0pvl CL W CH RAoa x0 -� b -NW OO wµH BUJ p MH' U .H .W N Vl -H Hi .I .I rl 'd W\ NM .�NaHry \\\\\ a a'w M M M a4� 2aaaa`� \ \ a x uu a a UUU UVUUU U U o rl Wd� p y� � MN mrtm NOONN M m m W W t`I IO M tp I(I N L� 1p C t` a1 mm m d' l0 OhN WrI M�Om N IO iG 00 o O m U N N o O O V mmmmm m 'Y .y rl .y rl .y H m N MM M ri W ri M I\t`W �rrri di C mm m NM O.iN f-I .yH May fi 00 O O 00 mmm O�mmm01 pl m O O O O O O O p o O HN IDN M m N M M N h p m M 00 O M 000 O OIf1N Olp Ip �p p o N N O� d' � M N, N i-I m m M M O o o M Or•lp nt r`r•N r,� � W N M m � m C Ol O Q� M C VI �p l0 Cl0 O� ul Ol � O N O m m M O Oti v1rM �p M b O M N O N N N t(1 Ill N m C N C HH O N H -H.IH F E F H�,H q F F F F IA O N O m a H WONH '.y7 N UO1N NN -riNNN H01 N NNN N ElWN H G O O N m �y✓^, rn U .1 �� O10� 01�Ol OI aI UOl p O HHN UOl NN U �N U r UO oO O '�oOO OOOOO O �pa� O OWN NN U -rIN NN ow NNNNN U 7N V ON U o a a m a W wU' �> O U m O H O w o0 o U o po 000 0000o p p H R 7 w W 4M p 0 w In C po mm om IVi ow ormim� o NwmM 0 om mm m m wr - d'^'I'�Mm p om om oN Z H 61 O1 N O 61 O O Iflm Iflm ID to M ulM l0 to W O\o1 o1T 01 Mvl Ol M m UV U M U NN M P UI NM M as O ma 0a Do W p o 00 00 H'3 r�r� '� W m HH o0 i£ o •i H N H m H 0 O WW mw 0 N m 00 OW O a1 a M .+�Y ?� 0 .]Iq 0 ZZODE 0 0 [4 El E O F H H H H H H H H H N vtH >> F HF o oW O tkC N� `na mEFH 2[� H HIz-IH NFC .0 (] W OW W W pW44 Wfx a� P4wp4L4C H w M> FE voi 04 44 O 0 H H '' I(1 H �Z HH �Ci aHHH �H NO I" 17 .] LZ Lk �O N NP ryHF E. wwwww Inp ul� [� (` O r• Ifl o [� N O111 M M1 ry M m ry r � (` Uoo '{� N .iHm MM O N �t�t�I-t` o�0 00 U H H � 0 o i o ,yH H000 I o00 MMr1M 00000 Hp ti W a 00 00 IflO.i riH Lt)OO 00 Orl riN NHH~H O OM N Orl O O O 0000 O O O O O O O O O O ti H f{ N O N O H Agenda Item 1013.7 � a N ro N m a N a s a al°}i UIm UJmmm(�mWU�m U]U} " d ; H .Q aaa.7 aaaaNaaa <<Kc aa'4 a't aro o m W x W x a ax a'<4 H H H H H H H H H H H H H 7" H E rxwaWxaaWaaaaW F01 E F �W. �W.I WWWWWWWW WWWWW HEHEHEEEHEEHH a aHo .a rrr:CC. r���a¢lr�yr sl �l alrr�L. w Q V W H H H H H IHH W WWfA ¢IW WfAW W W0.10.1 a a i.] �.] N as HHHHHHHHHHHHH aaaaaaaaaaaaa In In InNNNInMMMMMM � !J O O r O P {� p O r O rm NNNNNNNIo tO lD to 1p 1p ��mlomlo iorrrrrr N N N N N N N N N N N ry N U m H W m "'I m .-I m i-{ m .y m �H m mm ~H mmmmmmmmmmmmm 'H rl M r ,y dl N r H r �y r rW Nri ri H ri ^I rIH HrI riNH OOo00oorrrrrr � O m O m m m m m NN HHrl .y .i rl .i .iN H.i .iN O o O O O O O m m m m m m m m m m m m m O O O O O O O O O O O O O l0 H M Ol r m m O O1 .H l� pl Lfl pl p H O N O O M M O O O O �� O O i-1 r-ImmOlH mr Ol VlM 1pmm N O N C O M r � 1O 10011�HHNrmrrlDM N O N l0 \D N � m O y� m 1p 1p C yl M 1p O O MN 1p �y 1p Omm��mrNmU�N OI Ln m N m MMrirONNtO 1C�p��-{Mm d' ri H N H N U ti 5 N m � N a m aw a as w a w a 7�aw HTH H E E .iH H H H H O O GHH a v HI Ql .iNN N N N CN CNN o� Nm m .mi N m m m m � Gm � omrn O l!J NO O O O YI NN N N U WO V w00 OA O ,i O W U O N O o 0 o O o 00 U N b N W do a r> H o � rrvi a N m � Li M Ill Oi d' O m � U ON C OIOfI Ol O O O O� �r H olo m oln � m r om oiom oo H 0 0 m N "l oM orw I O m O .y Ol rl O O m O M H H mN O 00 O Ip [G m O M � NM O ID Ifl N M dl O N .i r �L ON lO OOl pl p 4' io U 1(1 H O NW Nam' NOql N O � U a' 0 2 p o� o oww ul tk H p W pW oFH a0 mQ m Ill Inw El W Ili viz vmi HE pz ox w oW oww W InU In [Wy o a Nx U Ink3 H a H IZ. Imil x FC U W In \+ In W ] ul W W W O H In MI In X x In In N O Ol m H m N N N GI O N r �p O O r1 Ill 1p O M m 1p o V ~ O H ri Ill N Ifl O r-I lfl yl yi N In V1 O olo 0 0 �i 00 O NOH `i '~H O� OOH p I(100 O O O 00 000 N H N ri a waaawwaawwaa E E N N H H H H H H H H H H H H H 0 ° mu o Nu io N ro H uUmmmmmmrnrnmmmmrn O o ro--HHHHHHHHHHHHH u m E o000000000000 U tp N N N N N ry N ry ry ry ry ry N N CJ W W W N o In N G o000000000000 U N N N Ao a N 0 r m�nHmomMa,o�mMo dI IO V�r Ori cprinNmmlON I maHut to MlD 1p r0lMHr OON,NNr mi-i lflN m6lNM o In In min In ulm to io to iorr O m m m m m m m m m W m m m O M M M N M M M M M M M M M I M M M M M M M M M M M M M O O O O O O O O O O O O O O O N N N N N N N N N N N N N 0 U UUUUUUUUUUVU 0 H UUUVUUUUUUUUU Nzzzzzzzzzzzzz O H H H H H H H H H H H H H IW+�a Ww'W afx lY fY g W a' Ixa '0000000000000 NRC 1 2FC FC FC 2a'RC FC 1FC FC oHEEEHEEFEEFHF In w�z�wwwxww�zx�nw pWxaawaaaceaxWw In WxW W ,yWWWWxW ul W¢I 0.lW (q W W W WCq tgWW N o rnma,mmmmrnmmmmm rl O O O O O O O O O O O O O O N ri Ifl Ifl Ill N In Ill Ifl Ifl N In LIl Vl In O i O O O O O O O O O O O O O Ifl O .i rl ri ^I .i N , i ri H H ri ri r-I If1000000000000pp O O fi N Agenda Item 10B.8 m� H aaaa'aN a aaaNaaaaaaNa"'aa a °' °""" m aaaaaa a aaaaaaaaaaaaa�aa m m aR,a Piaa H HHHHHHHHHHHHHHH a H a It �'H a �. a a �� WWWWWW W WWWWWWWWWWWWWWW ,i{ E E+µN'ryF'EF r- E+ EFryF'E E F F+ NEE EFN[F W W WWW W W W E N F ENE W zaxrrr� '� >1 zaa�'>1 aaax a �'�"�' �^ r PQMMMMMMCQM �>1 W H H H H H H H MMMMM Q r] a a a a a a H H H H H H H H H H H H H H H a a H H H a a a a a a r] a a a a 44 a a aaa H H H H NNNNNN m rrmmmmal OlW mmcO Ol ate a a a a ooOmmm HHHbio �o m oorrrrrrrny�y�w mriM O `^ O °' `�d"" H la m H m cOWmmW o W MMlaWbbbisHHHHrrr 1p M H mrnm r� m r m DG o00000 0 lOrrrrrrmWmmWmm a' m H'~'~ b N .i y� N N N N ry N 00000000000000o O p mWm r r m r W N ry N N N N N N N N N N N N N N O O p O O V WmmmWm N ri y ri N m WmmmmmmWmmmmmmW m m „-I awCHHH .i Nri ri H.1 �'ri N'-1 ri ri .i .y 'iN `� Wmm m W m m NNNMt+IM e� N porrrrrrv�w ay�HHH � 'i � •�•�,� ��� H .� H H riNHHiyHHHNNNNMI`lM r r y� yi d�C I+1N Oal tf1 O rh r�llN rrWbalN mmlllT O O 000 O O O O r m Vl W NNbTaI W f+lo O1N OO1 m NcM mlflr al .i l➢N Nlllrla . . r C . N W M r N M r�NMp'M CNHmrNIOM pi M N d� O O1 t➢CM C C m Ifl 'i .1 H oral r r N M f+l W � N H H 0 OM k N H A HA rii a rn waa>a as a F, H H H H H H F w N N N N N N �OmmOtrn WWW ,�HHHH.-� 000000 it N N N N N N O a o00000 w u H O y�r 0 (f U a alNmtO M.y HMrnoalb mMmlD .iN m mrMio �o r mmmmol m m m m m W M l+1M MMM MMMt+1MM O O O O O O N ry N N N N V UUUUU UUVUUU zzzzzz H H H H H H 000000 aaaaaa EHEEEE Waaaaaa x4W xw aa�aa� W wp]WwW mmmmmm O O O O O O 0 , 0 0NIll O O 0.I0H.IO p O O, a waa>aaaaa>a aaaaaa H H H H H H H H H H H H H H H H N N N N ry N N N N N N N N N N ry m mmmmmmmmrnmmrnmmm ti N'-1 .-i r-I H.y rlNHriHN�'riN 0 00000000000000p N N N ry ry N N N N N ry ry N ry ry N 0 op0000000000000 m H O N IflrNrriO Nlll l+t «1arl0 a1 a1 m rMmo.roromb��MHN O NHMy�NW NIOC NIOr y�NM W Iaomv�M mmy��iaMmWN�o N NlO \pONCLf11D OlN b1DOWm N u1 Vl If11D 1a 1p 1n �ObrrrmWm b ill Ifl N Ifl vl ifl lfl N Ifl N Ifl m VI Ln Vl la MMMIh Ml+11+1MM MI+IM (+IMM H H H H H H H H H H H H H H H aaaaaaaaaaaaaaa wwwwwwwwwwwwwww W ll] (!) m [f] N Ul U} Cn UI (!) 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UJ w W wRlw wwWCJw wCgWWwW H H H H H H H H H H H H H H H aaaaaaaaaaaaaaa a H H H H H H HHH H H H H H H c bin io la blD 1p 1pb l0 \p 1pbblp H l"1M 1+1 M f�1MMMMMMMMthM 1l1 Ill N N Lt) Vl If1 N tll Ifl I17 N «1 If1 N Ifl O O O O p O O O O O O O O O O O N iyHNHiy NNNHHHHHHH p O O O p O p p p O p p O p p p a a m 2 H E o O E w N N ANNN � ro H o 0O O U O O O N N U 1NNN a � O Q O o 000 ^tea ya E UH ,tea ,^w H H O D a O U 00 O O O ry N N a UN U N W 0 o a o O O ri r rM ab I H off m � u�j o m In r In O l'I rI N M M ry M dl O O O to 1Il O O Q oZ OW a 0 of z w E E W.b N W U 3 O Irl [q N ma E a 1 al W la H N N 111 I11 N i O p O p p 1 H ri rI 00 O p p p H gm FM Hw U 7 $m D +f I H (] fo O {� W FA rua Agenda Item 10B.9 +n cnmm a aaa a a a m�nmmmmw m u w m 4 �a'a aaaaaaa a H H H H H H H H H H H H H H H U < wwww w w w wwwwww w N a H w w ww w w w w Fwwwwwww w m w a F[fN[EH E H E HFFEHNF F ,E MOM El �rrN r r r��rw�N c N w N W H H H H H H H a a s aaaaaaa a a a mµmWW N f� n NNNNMr+1M � M � � MI+1M M0001 W r O P mmm b N O IO IO bI�N�-I l0 N M O 41 A�i 0000 b m r��rmWm m m M `-I V N N N N O O O O O O O O O O O m b W U �+ mWWm W m m WmWmmmm pa/?y ri fl N rl N W m W m l�aN�C HHNriHHey N Oi WmWm H H `i HHHHNNM `N O O O O O O O O O O O p O Q O Ifl N p O W l0 tp Q� O Ol ri N V C d' T r-I W N N .-I W l0 N N H m W O N 1� N W C 10 C m M N i-I Ifl N O1C CN O O O O , N e„ N � b N NNflm m N M N N b 1p r � N N a awa Q H HH p F C7 HH2H22 H E H E F b F E N o 0 0 0 t D a N N N N N O N N N N N N N N ry N F H � H aG mmmm qm az7m rn Nmmmmmmmj -� O V � O000 U o ° XH O o� p E O z 0 a o000 0 0 0 0000000 0 0 0 0 o O C Q�00 r P r N p VIM Cm d'r WOo00o00 WN W V w r I W M HU otp pm oO I NN M MHONOOw,N VN VO OHl Oi� OoM O >Wmm OhMm,, Oy0000 , OW Oo oo.W M N OMLflt 01,H b M OH Om OOOO 00 00 [� M.M0.00 H ,yH H.a ornmm0000 oin om px ON H palwwxxmw m 000i OM o.1 0 0 0 ou oU �uVUUUUU pU off o 0 NZ N u uuur OH 0z N',Z zzz�iZz N'$ NW NO N H H H H H H H 00 O UI mop H H H H w ma mwwwwwaw NH N wwww ]]�� N� o`'a+ q 0N�-, >1 a,. aY a o° otw� 0rw� Nry' O N��K��9Q N� ry[q Np �E off �FHEEFEl E of off off O££�',' ui �a utW in�Ww.tIWWw E NH uia u�.7 0000 zry❑'rzQ�r^yyq�^�j�' ww �w ° �{w�wwwww[y[wyy� w ow O off wwC �<a'a ry0.l rytA ,? uIW P]MM ir1 ui2 mS O O O O q N N N ry N mww. OO Ol m 1 al O�61 a10161 lO lfl b N D WWmm Oo N 000.0000 p O[� OM 001 U 0000 ~M Hm '�WNW�wu1N 1f1 iy O O O �j 0000 00 OH H OrIM HHyHH � OH �O M 00 0 00 O O 000.000.0 O 00 00 O O H H 0 o O O M H H Agenda Item 1OB-10 s� ro u Inlnlnwmmmin wln mrnmin u�m In uz cn wlnmmin lnwmw �+ aaaaaaaaaaaaaaaaaaaaaaaaa as v aaaaaaaaaaaaaaaaaaaaaaaaa�aaa a .Wi aaaaa al`l'aa H H H H H H H H H H wwwwwwwwwwwwwwwwwwwwwwwwwwww a a aaaaa H H H H H H H aaa w w H H H 0 S ENHEgEq HFEF H E H H E E H H E El P ElH F E+F wwwww www FP5 HE E q F NHEEH HEF £ N N W[Ow RIWGq PJ W CA f-00.l P]W /-0w[A RI P]fA 6lW WfA 0.l 6l fAwW w w WWf-0f-0lA a /-c aaala la a.]aaaaa al-�aalaaaaa�aaaaaaa a H HHHHH HHH a aaaaa aaa m NrrrrrrrrrHHHHHHNNNNNNNNNNNH M oln min In In ul In In lllMMMMMMopoommmmrnmmm ul m mrrrr m HNNNNNNNNNIO IO blp 1p �pHHH•y �p �p lO lOb lO lOb m mlp t9 N O mHHHf{ rrm OOr � 1p 1p �p b\p �o iorrrrrrmmmmmmmmmmmm , 000000000Cp0000,o0000000000o b ~' NrPrP r m `ommmm MMtp U w N N N N N N N N N ry ry N N N ry N ry N N O O O O O O bbl. 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CICNCCI CI�NrHMmClf� C rmmHrHOmtD "IC ryH rlflO OlOmNmIO I(1C rlONM ut H N MOWhN l0 Mmm N M MlOmbmOMN010 CC'MmObOIm N Ol m NNri alr N rMlfl ,y N NryNNMOl lO lflOr M NI -IN Wr-INt'1WMbNM NIn I -I CIN If10 mU101pm yl �p lO W V rClmrm �p O1MN Cl ly N T.IM Hlp l(l M Mb NI-i rl MNOI C'H N,N �p O M CI CIOrr m H � NOyI m � ,y M m rn w wwa''wwa,�a www''waawww,�a''a w,�a aw w,�w wa a yyaw F E �HHHHHHH2 w yw ww''w ww ''w''ww HH F HH w w N N N N N N N N N N N N N N N N N N N N O N ry N N ry N N N N N N N N NNN NNN N rlV al Ol O�OI OIm O�Ol 0l of OlT Ol O161 Ol O�p101010161 O1 (Il 01 Ol Ol pl Ol O N`ti NMHN.-i rl ri.l.yH Nri.-I.-IN m Ol Ol al WWW rI .-IN Hri N ri rl .-I ti.'I rIN lf1 '.i O 000000000000000000000 %� Ol�� H I� 6lTm V1 H N N N N ry N N N N N N N N N N N ry ry ry N ry N N ON NNNN NN OO O O 00000 O O p io N N NNNryN NNry mo a �w o y o a aI o 00000,00000000000000a0000000 0 o Colo, 000 H rt N A No aN 0 r r �Om CIbOWOr«1MrmWbMOC10 rClN C'N b0l Oar mlfl tl7 O1b CI'-I`��1 'yMrrNp�rl 1pbNmOIMIO W ON CIO W1f100Mr bu1C O�bHNNc('lpbbrmHrOOCCMI➢\ONMONr H o0 NO rINrmWmOrl lfl u)In IflHMrrrrOM Cty IOOMH ti1I1N «1 t� HNWmH u1rN rMWmmWvW01 'NN ri o m M M M I+I M M M M M M M M M M M M M M M M M M M M' OMMMI+IMI+1(1MM C C N m HMm+ TTTYrrr O O Mf+I M fy (+jMM M1+1 M 1•I NjM MMMMH O O O O O O O O O O O O O O O H I N M `� NNN M O H NN N w. NIO IO H O m O O p O O O O O O O O O O O N N N N N N N N N N N N N N N N N N N N N N N N N N N � N LfI VI I� ry OwM uuUU�uuuUuuuuuuuuUuuuuuuuuuu b b b b b M M M N a rya U U U U U U U U U U U U U U U U U U U U U U U V U U U U zZ22�27I'4'zZI�G 7H Ha H Ifl H?OQ �iH H7 H21H7i HHH 7Ha H7i .�HC iHt 7H-I AlHi W w w �w 00000 M00 � N aaaa aa0aa0000000000000000000000aaaaa alalr�Ialra�ala�rs�alra�al�r.�a�rNal��s.s+r� aaaaaaaaaaaaaaaaaaaaaaaaaaaa off HEFEHEFEEFEFFEHEEEFFEHEFEEEF ��� OU H H wwwww vwi www.a °a o lawwww�awwwwwwwwlzwww�a w.xwww 00000 aNa ow �> waawlexwaaxwaxwwxwaawwrxxwaxxw w�yw�!'W�Iwyw' wwyw' ww w•r�W�j w 00000 yw'w wyW�]ryWy�' x aw awwa Qwa awwwww m0 Rl rij w0.'maa Mwa �a�a a �a �tA wrgW aw Ia w W ry�a�'y HzH N o wa �a wa ul Non mmmmmmmmmmmmmmmmmmmmrnmmmrnmmm o00000000000CooO000C00000000 0 H•'I O U O '1 O N N « 1 In l() Lfl Ifl Ill If] Ifl N Ifl I(1 !fl N � 'i riH N M f`l M M f`l `�b`➢ U Ln Vl lfl Ifl Ifl Lll Ifl Ifl Ifl Ifl I!1 I`l M M a If100 rir-I.-I.-i ri HI-1N.r-1.y ri �-1 riH ri Hl-i .i l-1 .i H,i H ri rl rl .y N. OOOOOOpO00000000000000000pp0 O O OOOOO H H OOO O O O O .i ri COO.. p O O Agenda Item 108.11 cn cn cnwmm�nmwu�w m � [ a aaaaaaaaa rc aa'�La a'a �a4 a'4 a �' mmmmmmmmWmV]wmmcn aaaaaal-�a rr��aaaal-�a mmmw "� aro HHHHHHHHHHH as aaaaa H a y <���aFL H H H H H H H H H H H H H H H aal-�a 7. wwwwwwwwwww EQEQ EEHHE, HHHE w N m aaaaaaaaaaaaaaa wrrw��www wrW��µµwWyyW Wrr-1 W�Wyy w H H H N aaaa µH wwww EHHH U arx rx wcx W a rG�WrL rk WwWwwwW0.lw fAW cL w � wcL w[k rk wr4a[z wlY [�[k rY� W Q H H H H H H H H H H H H ro W[gwwlAWWWwRI tt1w ¢I /-0w HHHHHHHHHHHHHHH [k w'cx� LQ W w w aNaala a al-aNl-fir] a � WWW aF]al-al-�aaaaa a�-]a al HNHH m mmmmmmmmrnm -a aaaa d'rpMMM bb�p lO b.i 1p ,yrrr rl N M CNNNNQ10�OmWNT0100 bbCW CC r rhrrmrmmmm O O O O O O O O O O O m O m m Mrrr h.y iy mNOI r.IN mm lDrrrrmmmmlprmmmm mmNm NNION U N N N N N N N N ry N N N O N O O O O O O O O O O O O O O O r r r r x N ry ry N N N N N ry N N N N N N V 7-; ro FA H -.1 U u] I mmmmmmmmmmm m .y Hri i-I .-I .i ri N.N.-i ri .y m mmmmmmmmmmmmmmm mmmm r rrrrcrCHHH rl .yN rl i-I ri Nri riN rlH f-I rl .-i ri Pi riMN N. �-iN.-IN MMM mmmmmmmmmmm ry `� orhrrWd'.i dlOrW�H.i `�"I 'y 'H "'IN NMNN.-INNMM rrHr So0000000000 m o m 0 mmmmmmmmmmmmmmm Hf{MH mmmw b rymrm�mMMior 'M 000000000000000 o000 d'MbrmmmrNwM In N m r ,y o o 0 omui ioorom�oom000m 0 m m omoo om m�noMommom000m b m �o oaloa olflMMOl lf1�MNI l0 c OOi lmp N ll1N NryNm tN0 m lO oolOOLfIMN OIC MO rl In00 O O ori0o N H m H m �, WbHbHN lON r ri r Hµr.i vlHCry�ONM�p O� d�ti W C M Ol 0 rl N H N ry N a aaaaaaaaaa a �a .xaaaaaaaaaaaaaaa a aaaa F H l HHHHHHlHHH H E WH H NHHHHHHHH O W H H H H H HH p N N N N ry N N N N N N N H a H v f.l aW \ Pi Ot al Ol O� O� �l \N L ti N N N N ry N N N N N N N N N N E A ro 'ONNNN /Wt 01 al Ol T rl ri rlN f-I ri ri 'i riHH � rl U 01 O TJmmmm�01010)al Ol 01 O1 O1T 01 00000000000 O �. O �tlHHHH H'y N'y 'yHHHHHH mmmm O CH r� N N N N N N N N N N N ry U N N U r-iN N N N N N N N N N N Ory N rINN, U 000.0 FC O rj C N N �U 'HNNNN 0 0 0 W q H w O a o0000000000 0 0 000000ao 0000000 0000 O r-OMnNWN NW1m11 oobbWm WmblMM. a llw rOwylm Nmrbrnmmoomo� o O r Oy�m ulm plN N�DNMb�-I .i ylw o r hMl`I Mf+IM CdIC MMMCWpyI ~ VN rryHHH.yH N.y HN.yHHNr{ r NrHONI/lbr.y 1p , ' °1 CmmmmWmmmWmmmmmm H,y HW romor�ob d'�M'� dY NNNr oN .-�HHHHHHHHHHHH o00000000 � C 111MMWlp 1p Olr mN QIO"pI IfI NNIOMaIom OO Om ODUVUUVUUq(agggQQ 0000000000000000 pmrrb OO�MN �+1 �ObblprrrrWm m �� OrrrrPrrrrrrPrrh H N mN�mmmmNNN MM`+I Mt+tMMMMr+IM r 00 MMMMI+I M(+IM Mf+1M MM Mlh O`HHr-IHHHHr-I iy N.-I Ne-I OmO�ON NN '� 00� .{,y 0000000000000000 0,y 0000 H H H H H H H H H H H U O�-iN�-I �y O aaaaaaaaaaa z o 0 I xxxrYi W WWWWWWWWWW N� N 00000 N0000 UIm UJ w fn Ul Ul to U]U](7 OO O NMMMM NH N o0000UUUUUUUUUUUUUUU ,� H'�QHJ' H o]H}pjpH ^^ wwwwWwP7 P]wwW W O O O H H H H HRH HHHHH H zH aaaaaaaaaaa 7. rvN N W a in HHI N uoi�jj�>j»»»»� v0000 O$ 5 w la u) H H H H H H H H H H H H H H H N E E FTZi] Ow laaaxaaaaaaaaaxa oggC]QqqqQQ H H Immmw py� ppFyy� Q aaaaaW�aa as a Nw wwP4 oxxxx D 22222z Z.Z 222 HHHHHHHHHHH u�i NzH»N Wa mUuuu E �nz m 000000000000000 b lO lD bIO IO �p bIO IDb W � N N mWLQW RI O M MMl+1M MMMf+I M f+1 NNIf1 if11n Nlfl v)ln lfl lf) r Or mmmmmmmmmmmmmmm Oblpbb�p �pbbbbbbbbb N mmmw U U OOo00000000 O O H� O H00000000000p000 O`1 r-IHN HN'-I ri ri Nri rlN ri ri .-IH Ni-I ri r-IH rlN rl „i rlN ri ri 0 00O `~Nlfl 0 O O O O O O O O O O O O O O O O O O O rl OO H O 0000 O H Agenda Item 108.12 ill a 4 [II ll]mM Ul aaI'll [11 (A U][n U](A lIj m ill U][A fI][11 Ul U� aaaaaaa 4.]i-7aaaaa mmm as `f""`�mmmmm��mm H a'FL44 a' H H H H H 44��4�a'a4��a'4�a' H H H H H H H H H H H H H � asIµ�aaaaaaaaa aaaaa F�Ey'IF�E[[F�� H H aaaaaaaaaaaaaaa H aH aHa aaaaaaaaaaaa O ryNa ' ryF' E rPr� Fj ElE cEryl' PP FrPr� El P F ElFEµF' F�[LryryF''FEFFErFr���E�[LN�E�[[ a r V r��.Nr Ogg rNr�Nrr�s.�rNrrr rr� r�r�r��.N r a+N �+ W q HW 0.H1� W W W W W W W W W W W W W W x H H H H H H H H H H H H H H H fA W W W W W W W W W W w W W W a a a a a a a aaaaa aaaaaaaaa H H H aaa H HHHHHHHHHH H Ol mmmmy' aaaaaaaaaaaa r C C C W H NNNNNNN Nt+IM MMMMry t"1 M M M M M M M O O OIT m m M mmm N N N N N N N M M M M M CL H m rrrrm rrrrm bbbbbbbb,atibbbbb rrrrrrrrmmmmmmr H H r rrH MMMMMMM000Om 1O 1p 1p 1D 1O 1p 1��H �H �r+b V o N NN ry NN oa000000000000o N N N N N N N N N N N N N N N rrm 00. rrrrrrrmmmmm O O O O O O O O O O O O rlTgi N N N N N N N N N N N N N N N U m ♦-I mmmmm iH riNNN mmmmmmmmmmmmmmm N.1.-I�-N.H .-I r�'i-{.1 �H '.{�y Nay mmm mmmmmmmmmmmm W N rrrrm rrrrrrrry�ylH N.H rIr �y �y y rr� '~'H N'H `H 'H �-IHHHHH 4' m `�'H `H 'HM mmmmm rig -IN. -I r{,yN rINNMMMMN N~N rrrrrrrcN��y��y mmmm[Dmmmmmmmmmm `y H'�'�'H `H"�NNNNM S O O O m olfl �I100 O O O O O O O O O O O O Ol OrNON O r r-b NN olfl lOmbmHNOMC 1p mcN yl 1p m m mr'1M mLflmrOMCmbIp N�II N a�rr bbCMmMbH.ibbN r m N WHNI(1mm V�HrNMN OMIpOr r 1p MmNmmMNmmNNmmr01 Ifi d' mMNIDM y� N d'H MM NN.i �-INrrI .-I NmN Nrl M m VI pOrMmOlOm.i mlllN ry N N � .i o b rlm oOMM.iNMMN H N ax to M N N a aaaaa aaaaaaaaaaawaaa aaa aaawaaaaaaaw aN � NNNNN H N N N N N N N N N N N N N N N N N N UE 'H N N N ry N N N N N N N N N m mmmmm gmmmmmmmmmmmmmmm � O O uHHH.�,-i ,H ,H ,.�,y ,H ,H ,-y mmOi Nmmmmmmmmmmmm 0 Y� N 0000o u ,y ,yH o0000000000000o HH'i O O O O a'�'i '�'�'�H HHH �H �-+•+� ry ry N N N V U N N N N N N N N N N N N N N ry U O O O O O O O O O O O O 7 'b O W o 0000o O00000000000000 000 000000000000 Ol lr . ✓I M.y NO m lomrmr P7 M MaxNMC H V' md'mrC � mmm H N O O O O N M m mmm m l0 00000 H m NrI Mi-IN zzzzz H HHH H w wwwww a vLmmm�n L Q 8 a]� H m a E �xxx w o07�000 m � H E H [y O N 11 i°yJ b .000. 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