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HomeMy WebLinkAboutICTC Agenda and Packet 2020-01-27 Agenda Iowa City Telecommunications Commission City Cable TV Office, 10 S. Linn St., Tower Place Parking Facility, Level 3A Monday, January 27, 2019, 5:30PM 1. Call to order 2. Approval of minutes 3. Announcements of Commissioners 4. Short public announcements 5. Municipal broadband research 6. REPORTS Consumer Issues City Cable TV Office Report 7. Adjournment If you will need disability-related accommodations in order to participate in this program/event, please contact Ty Coleman at 319-356-5454 or ty-coleman@iowa-city.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. PRELIMINARY Iowa City Telecommunications Commission 12/16/2019 Meeting Minutes Page 1 of 4 Minutes Iowa City Telecommunications Commission December 16, 2019 – 5:30 P.M. City of Iowa City Cable TV Office, 10 S. Linn St. - Tower Place, Level 3A Call to Order:Meeting called to order at 5:30 P.M. Members Present:Adam Stockman, Gina Reyes, Matthew Brenton Members Absent:Andrew Austin, Kyla Paterson Staff Present:Ty Coleman Others Present: Recommendations to Council:​ ​None Approval of minutes: Stockman moved and Reyes seconded a motion to approve the November 25, 2019 minutes as presented. The motion passed unanimously. Announcements of Commissioners: Brenton noted that he had invited to someone he knew with networking experience to a Telecommunications Commission meeting, to be a resource for the discussions on municipal broadband. Brenton said he also extended an invitation to the community group known as the Community Internet Project who had been researching options for providing greater access to broadband. Short public announcements: None. Municipal broadband research: Stockman reported he had connected with someone from the Iowa Association of Municipal Utilities (IAMU) and that his email thread was included in the meeting packet. Stockman said he spoke with Curtis Dean, who is part of the IAMU, but who is also a consultant for municipalities that want to set up broadband. Dean provided information about the municipalities in Iowa that have broadband utilities. Stockman said a municipality needs to have greater than fifty percent voter support to proceed with building a network. He said that if city funds are to be used for a municipal broadband project, sixty percent voter support is needed. He said that if a vote fails, a municipality must wait three years before holding another vote on the issue. Stockman said some of the information he received from Dean, also found in the meeting packet, included numbers of how many have voted yes and he felt the numbers were surprisingly high. Stockman said that many of the cities listed are somewhat small, but that some larger cities, such as Waterloo and Dubuque, are looking into municipal broadband. Stockman said that Dean would be able to provide contacts for many of the municipalities listed. Brenton said he reached out to someone who works in networking at the University of Iowa and asked some questions about the Iowa Communications Network (ICN). He said he read more about the ICN and permitted use cases and it seemed that it may not be suitable for municipal broadband projects, but that he would verify it with someone from ICN. He said governmental entities allowed to use the ICN included judicial branches and federal agencies with offices in Iowa. He said educational institutions were PRELIMINARY Iowa City Telecommunications Commission 12/16/2019 Meeting Minutes Page 2 of 4 also on the list of those for which the ICN was intended. Brenton’s contact also provided a contact at Cedar Falls Utilities, with whom he would be communicating in the near future. Brenton said he reached out to someone he knew that had worked at Muscatine Water and Power as another resource. He also reached out to the owner of a company he had worked for in the past. He said the company had been able to purchase Internet access and then used wireless point-to-point technology to distribute it. Brenton said he hoped to have more to report to the Commission, after he received responses from those he contacted, by the next meeting. Brenton said one of his contacts had brought up the 5G technology starting to be implemented by cellular companies and said that some press coverage speculates that 5G will be a disruptor for the Internet Service Provider (ISP) business. Brenton said he asked his contact for better resources for information about 5G. He said 5G has come up in past discussions of the Telecommunications Commission about municipal broadband and that it is something the group would need to be mindful of as it continues its efforts. Reyes said she could get some information regarding 5G technical aspects. Brenton said any concrete information about 5G would be useful. Reyes reported she had looked further into the website for the Office of the Chief Information Officer that offered information about helping rural infrastructure and the availability of grants. She said she found a map that provided a Census overview of broadband coverage in Iowa. She said that while it looks like most of Iowa City is covered, there were some pockets without access to broadband. Reyes said she would be contacting someone to ask about the data and how it was obtained. Reyes said she found that available grants tend to lean towards either building up infrastructure or increasing access. She said there is money available for projects such as apartment builders putting in wiring and equipment and also subsidies for things like reduced monthly payments. Reyes referred to Mediacom’s reduced rate program for cable TV service and said she found another program in the area for Internet service and would look for contacts for such programs to learn more. She said that if Iowa City developed new infrastructure, a plan would still need to address increased access for all residents. Brenton said he looked at the coverage map and found that most of the areas marked as not having broadband access were green spaces. He said, however, that he did notice a couple of mobile home areas that did not appear to have access as of June 30, 2018. Coleman asked how broadband was being defined for the map. Brenton said it was defined as download speeds of 25Mbps and upload speeds of 3Mbps or greater. He said this makes one of these areas a targeted service area that is eligible for state incentives. Stockman said he felt that having some information ready to present to the City Council by sometime in March was a realistic goal. Brenton suggested sending some communication to the Council to say the Commission would be providing information soon. Stockman said that before the next meeting, he hoped to obtain a list of email addresses for contacts related to existing municipal broadband networks in Iowa. Brenton said that if Stockman is able to get a list, he didn’t see a reason not to send out the survey at that time. Consumer issues: Coleman said there was only one issue in the December 2019 cable complaints report. Brenton noted that it was listed as unresolved and asked if there had been any changes. He said the issue dealt with a property owner trying to get Mediacom service extended to his property. Coleman said that the status was the same as listed in the report. Brenton asked what governs whether a customer has to pay construction costs for extending service. Coleman said that under Iowa City’s former franchise agreement with Mediacom, Mediacom was required PRELIMINARY Iowa City Telecommunications Commission 12/16/2019 Meeting Minutes Page 3 of 4 to build out its infrastructure to areas that met a certain density threshold. Coleman said that with the State of Iowa Utilities Board now overseeing cable franchises, he didn’t believe that the requirements were as strict. He said he had encountered some similar situations in the past where it was determined the customer would need to pay for construction costs and it was expensive. Coleman said he had the impression that the customer with the issue currently at hand was expecting that he may have to pay some construction costs. Brenton mentioned the rate increases announced by Mediacom in a letter that was included in the meeting packet. He said it was interesting that the letter addressed the fact that people are moving away from traditional methods of viewing TV programming and that the local broadcast stations and regional sports networks were raising the costs to carry their channels on Mediacom’s system. City Cable TV Office report: Coleman said he didn’t have anything to add to the report submitted in the meeting packet. Stockman referred to the upcoming holiday lights drone video the Cable TV Office planned to record. Coleman said the Cable TV Office has two licensed drone pilots and that they have been doing really great work and that drone video has been getting a good response on the City’s social media channels. He said the drone was purchased last year and was being put to good use. Coleman said his office also gets requests from various City departments for aerial photos and video of particular areas or projects. Adjournment: Stockman moved and Reyes seconded a motion to adjourn. The motion passed unanimously. Adjournment was at 6:03​ ​p.m. PRELIMINARY Iowa City Telecommunications Commission 12/16/2019 Meeting Minutes Page 4 of 4 TELECOMMUNICATIONS COMMISSION 12-MONTH ATTENDANCE RECORD Gowder Paterson Brenton Pierce 01/22/2019 Meeting not held due to inclement weather and lack of quorum. - - - vacant - resignation Stockman 02/25/2019 x vacant x x o/c Reyes 03/25/2019 resignation o/c x x x 04/22/2019 vacant x x x o/c 06/03/2019 Meeting not held due to lack of quorum. vacant - - - - 06/24/2019 vacant x x x o Andrews 07/22/2019 x x x x resignation 08/26/2019 o/c x x x vacant Paterson 09/23/2019 x x x x o 10/28/2019 x x o/c x o 11/25/2019 o/c x x x o 12/16/2019 o/c x x x o (x) = Present (o) = Absent (o/c) = Absent/Called (Excused) ACTIVE Iowa Municipal Telecom Systems Full Name Title Phone Email Algona Municipal Utilities Lowell Roethler Communications Superintendent 515-295-3584 lroethler@netamu.com Algona Municipal Utilities Bob Jennings Marketing Director 515-295-3584 bjennings@netamu.com Algona Municipal Utilities John Bilsten General Manager 515-295-3584 jhbilsten@netamu.com Alta Municipal Utilities Randy Tilk General Manager 712-200-1122 altatec@alta-tec.net Alta Municipal Utilities Stephanie McSparran Telecom Clerk 712-200-1122 telecomclerk@alta-tec.net Alta Municipal Utilities Brad Koth Telecommunications Tech 712-200-1122 bktech@alta-tec.net City of Bellevue Abby Skrivseth City Clerk/Administrator 563-872-3357 abbey.skrivseth@bellevueia.gov City of Bellevue Emily Medinger Telecommunications & Billing Manager 563-872-3357 emily.medinger@bellevueia.gov Cedar Falls Utilities Steve Bernard General Manager 319-266-1761 steve.bernard@cfunet.net Cedar Falls Utilities Dave Schilling Communications Services Manager 319-266-1761 david.schilling@cfunet.net Cedar Falls Utilities Rob Houlihan Director, Communications Services Operations 319-266-1761 Robert.Houlihan@cfunet.net Cedar Falls Utilities Mike Litterer Director, CSBD 319-266-1761 mike.litterer@cfunet.net Cedar Falls Utilities Kent Halder Communications Sales Manager 319-266-1761 Kent.Halder@cfunet.net Coon Rapids Municipal Utilities Brad Honold General Manager 712-999-2225 bradley.honold@gmail.com Coon Rapids Municipal Utilities Kari Woodard Director of Accounting and Finance 712-999-2225 kari.woodard@crmu.net Grundy Center Municipal Utilities Jeff Carson Telecommunications Manager 319-825-5207 jeff@gcmuni.net Harlan Municipal Utilties Doug Hammer Director of Marketing 712-755-5182 hammerd@harlannet.com Harlan Municipal Utilties Jim Gedwillo Director of Telecommunications 712-755-5182 gedwilloj@harlannet.com Harlan Municipal Utilties Kenneth Weber CEO 712-755-5182 weberk@harlannet.com Independence Light & Power, Telecommunications Kevin Sidles General Manager 319-332-0100 ksidles@indytel.com Independence Light & Power, Telecommunications Josh VanDenburg Telecommunications Manager 319-332-0100 jvandenburg@indytel.com Indianola Municipal Utilities Kurt Ripperger Telecommunications Manager 515-961-9439 kripperger@indianolaiowa.gov Indianola Municipal Utilities Chris DesPlanques General Manager 515-961-9439 cdesplanques@indianolaiowa.gov Laurens Municipal Power & Communications Chad Cleveland General Manager 712-841-4610 chadc@laurens-ia.com Lenox Municipal Utilities John Borland General Manager 641-333-2550 john@lenoxia.com Manning Municipal Utilities Beth Swearingen Administrative Assistant 712-655-2660 beth@mmctsu.com Manning Municipal Utilities Jeremy Carroll General Manager 712-655-2660 jerry@manningia.com Manning Municipal Utilities Jason Ehlers IT Technician 712-655-2660 jason@mmctsu.com Mapleton Communications Theresa Steinhoff City Clerk 712-881-4000 tsteinhoff@longlines.com Muscatine Power & Water Gage Huston General Manager 563-262-3315 ghuston@mpw.org Muscatine Power & Water Jason Brown Manger, Telecommunications 563-262-3315 jason.brown@mpw.org Osage Municipal Utilities Brandon Halsne Telecommunications Supervisor 641-832-3731 bhalsne@omu.email Osage Municipal Utilities Josh Byrnes General Manager 641-832-3731 jbyrnes@omu.email Reinbeck Telecommunications Utility Eric Lage General Manager 319-788-7888 ericl@reinbeck.net Spencer Municipal Utilities Steve Pick General Manager 712-580-5800 steven.pick@smunet.net Spencer Municipal Utilities Mark Baedke Communications Manager 712-580-5800 mark.baedke@smunet.net The Community Agency D.J. Weber Telecommunications Manager 712-928-2240 djweber@tcaexpress.net Waverly Light & Power Jeff Magsamen Telecom Manager 319-559-2000 jmagsamen@waverlyutilities.com Waverly Light & Power Darrel Wenzel CEO 319-559-2000 dwenzel@waverlyutilities.com Vinton Municipal Communications Utility Tom Richtsmeier General Manager 319-472-4813 generalmanager@vmeu.org Fw: SSB 3009 and Iowa League of Cities From: Adam Stockman <iowaadamstockman@gmail.com> Sent: Thursday, January 23, 2020 7:52 PM To: Ty Coleman Subject: Fwd: SSB 3009 and Iowa League of Cies For discussion at the next meeting. -Adam ---------- Forwarded message --------- From: Curtis Dean <curtis@smartsourceconsulting.com> Date: Fri, Jan 17, 2020 at 9:21 AM Subject: SSB 3009 and Iowa League of Cities To: Cc: Whipple, Tim <twhipple@iamu.org> Good morning; By now you are likely aware of the Mediacom-backed bill that was introduced this week that would place severe restrictions on municipal broadband projects. SSB 3009 is the first serious attempt by incumbents in over a decade to quash competition from community-owned networks. IAMU legal counsel Tim Whipple did a nice job of summarizing the effects that this bill would have on cities: · It’s ancompeve (it eliminates the ability of municipals to follow market-based pricing). · It’s anconsumer (it would likely increase prices and do so for no good reason). · It’s angrowth (it makes it harder for communies to improve their service, speed, and prices). · It puts customer bases at risk which puts debt financing in jeopardy. · It treats smaller communies differently than larger communies and appears to be an aempt to pit them against each other. · It appears to be an aempt to limit municipal ulies formaon only to markets Mediacom doesn’t want to serve. · It’s a direct aack not just on Cedar Falls, Waverly, Muscane, Indianola, and Independence, but on communies like Charles City, Vinton, Ft. Dodge, and Waterloo that want to start their own and need financing tools. IAMU is mobilizing its resources to stop the bill. However, Tim has informed me that the Iowa League of Cities has not yet registered against the bill. That's where you come in. I'm hoping that your city can reach out to the League of Cities and strongly encourage them to register against SSB 3009 in order to protect the interests of its members who may want to exercise your home rule authority to improve broadband for your citizens. Thank you in advance on behalf of the Iowa communities that have built networks, are building them today, are planning to build them in 2020, or are studying their options in 2021 and beyond. -- Curtis Dean SmartSource Consulting 517 SE 17th Street Grimes, IA 50111 515-650-0251 www.smartsourceconsulting.com SendAttachDiscard  January 21, 2020 To: Iowa City Telecommunications Commission From: Ty Coleman, Media Production Services Coordinator (MPSC) Re: Cable Complaints December 2020 1.) Date: ​12/04/19 Method of contact: Email to City Council Complaint/Comment Summary: The customer reported bad cable TV reception with intermittent dropouts. Resolution Summary: MPSC responded and contacted Mediacom’s Rick Karnes to investigate whether there were any problems reported by others in the customer’s area. Karnes had a technician look into the problem. The customer reported that the technician was friendly and spent time listening and checking things out. She said the box was swapped with another one and the technician provided his phone number if the problem happens again. Karnes reported that the problem was with the drop cable going to the residence and not a wider problem in the neighborhood. Date of Resolution:​ 12/11/19 2.) Date: ​12/18/19 Method of contact: Phone call to MPSC Issue/Comment Summary: The customer called with concerns about a significant increase in her cable TV billing and wasn’t clear where the increases came from. Resolution Summary: MPSC inquired about the issue with Mediacom’s Stephanie Poole. Poole said the customer came into the local Mediacom office and helped the customer to lower her bill. Poole reported the customer had been on two different promotions, which had just reached the second year and were subject to an increase. She said she also removed some of the movie channels the customer said she was not watching. Poole said that often promotions will include free movie channels for a few months and require the customer to cancel within a certain timeframe to avoid being charged for the channels. Poole said the customer’s current promotion will end in December of 2020 and the customer will be able to renegotiate to a different promo at that time. She also informed the customer that she would see a rate increase in early January 2020 due to increased local broadcast station and regional sports surcharges. Date of Resolution:​ 12/19/19 Date: ​January 21, 2020 To: ​The Iowa City Telecommunications Commission From: ​Ty Coleman, Media Production Services Coordinator, City of Iowa City Cable TV Office Re: ​City of Iowa City Cable TV Office report for the January 2020 meeting Media Production Services Submitted by Jack Brooks, Special Projects Assistant, and Lillie Ostwinkle, Media Production Assistant Recent production activities: ●Covered the selection and swearing in of the new Iowa City mayor and mayor pro-tem. ●Livestreamed a legislative forum held by the League of Women Voters. ●Live coverage of a global issues forum focused on issues of importance in the November presidential election. Sponsored by a group of Iowa City non-profit organizations. ●Produced episodes of ​Iowa City Update ​with topics that included Four Module Piece sculpture, budget sessions, a new community relations officer, and household hazardous materials collection. ●Released PSA videos on holiday tree curbside collection, holiday lights, and a new series introducing our different plow drivers. Upcoming productions: ●Producing a video of the United Way of Johnson & Washington Counties’ “Cheers to 100 Years” event. ●Covering two events from the One Book Two Book Children’s Literature Festival. ●Continue producing ​Iowa City Update​ episodes with topics including caucus details, the Parks and Recreation Department’s new Maker Space, One Book Two Book, and more. ●Recording a new ​Iowa City Matters ​podcast episode on winter in Iowa City. Programming and Interactive Services Submitted by Kevin Crawley, Communications Technician Recent and Upcoming Projects In programming news, we did our annual Christmas Music Marathon, showing all 5 years of our MusicIC concerts from 9pm Christmas eve to 10 pm Christmas day, and our New Years Marathon, playing all of our other music (Friday Night Concerts, Market Music, Preucil concerts, and a few fundraisers) from 2019 on New Year's eve and New Year's day. Currently, I'm working on a new web animation template for InfoCast, with the hope that we might be able to find a way to get animation implemented into the City’s digital signage to increase its visual appeal. Various City departments now have 7 digital signs, and they have been so well received that I suspect we'll install others in the next year. Website In December, there were 3,353 users accessing 5,729 pages in 4,516 sessions. Our most popular pages were Mediacom's channel lineup page, our live video page, our home page, Mediacom's rates page, our program schedule, and the City Council meeting of December 17. On YouTube, we had 6,545 video views account for 370 hours of watch time. We added 21 more subscribers, and our current total is 733. Our most-watched videos by views were the newest episode of Iowa City in Focus and all four of the Iowa City Update episodes from December, and the most-watched by total viewing time were Iowa City in Focus, the City Council Meeting of December 17, the City Council meeting of December 3, and the ever-popular Hindustani vocal concert. Programming: In December, we cablecast 154 programs produced in-house 801 times for 531 hours of programming, 33 locally-produced (DITV, Senior Center, Hoover Library, Task Force on Aging, Education Exchange and meetings of the JC Board of Supervisors, Coralville, North Liberty, University Heights, and ICCSD School Board) programs 112 times for 100 hours of programming, and 44 imported programs 133 times for 78 hours of programming. We also showed 115 PSAs 1125 times for 25 hours of programming. Below, please find a listing of the programs completed by the Cable TV Office in December 2019. Programs Completed by the Cable TV Office in December 2019 ●Student Leadership Awards - Regina Elementary School 2019 ●City Channel 4 Winter Station IDs (3) ●Holiday Lights in Iowa City ●Holiday Music Marathon 2019 promo ●Holiday Tree Curbside Collection ●How the City treats our salt supply ●Human Rights Campaign Releases 2019 Municipal Equality Index in Iowa City ●IC Climate Expo ○Recap #2 ○Recap #3 ●Iowa City City Council Meetings ○December 3, 2019 ○December 17, 2019 ●Iowa City City Council Work Sessions ○December 3, 2019 ○December 17, 2019 ●Iowa City Foreign Relations Council Presents ○Climate and Culture Change: Archaeology at Castillejo del Bonte, Spain ○U.S. Foreign Policy and its Role in the Upcoming Elections ●Iowa City In Focus: Transit Study ○Topics included: ■Iowa City Area Transit Study ■Ped Mall Improvements Project ■Snow emergency ordinance information ■Flushable wipes and their impact on the wastewater system ●Iowa City Transit Study info ●Iowa City Update ○'Four Module Piece' ○Budget Sessions ○Holiday Art Market ○Holiday Schedule ○Recycle Holiday Lights