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HomeMy WebLinkAboutCashier - ParkingUpdated: August 2025 (Admin Review) CITY OF IOWA CITY – JOB DESCRIPTION Position Title: Cashier – Parking Department: Transportation Services Division: Parking Supervisor: Operations Supervisor FLSA: Non-Exempt Civil Service: Yes Pay Grade: 2 Job Number: 0201 Job Summary Under immediate direction, assists parking customers using the City’s automated parking equipment and gives information regarding parking policies and regulations. Essential Job Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Receives parking tickets from customers, collects money and makes change in the City’s parking facilities. • Uses intercom and video cameras to assist customers remotely. • Provides general information to customers on City parking regulations and operations. • Enters data from parking tickets and validations in the computer. • Counts and sorts validations and reconciles totals with cash register receipts. • Prepares deposits and completes necessary forms. • Counts currency and verifies accuracy of daily start money bags and shift fund totals. • Repairs minor equipment malfunctions and contacts maintenance personnel for repairs. • Greets customers and answers questions. • Conducts self in a professional manner which demonstrates courtesy and respect for all community members and coworkers. • Performs other duties as assigned. Minimum Education, Experience, Certification/Licensure, Other • High school education or G.E.D. or pursuit of degree and one to three months of related experience or training; or equivalent combination of education and experience. • Must pass criminal background check. Preferred Education, Experience, Certification/Licensure, Other • High school education or G.E.D. and four to six months of related experience or training; or equivalent combination of education and experience. Experience in customer service. Knowledge, Skills, and Abilities Updated: August 2025 (Admin Review) • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • Ability to deal with problems involving a few concrete variables in standardized situations. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to reliably and predictably carry out duties. • Ability to write simple correspondence. • Skill in the operation and maintenance of several office machines and equipment, cash register, computer terminal, gates and ticket spitters. • Skill in using computers and applicable software applications (Microsoft Office – Word, Excel, Outlook). Supervision No supervision of direct reports. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment. The job requires sitting for extended periods of time and the work may expose the employee to unpleasant social situations and significant work pace pressure. Updated: August 2025 (Admin Review) Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reviewed/Approved by: Darian Nagle-Gamm, Transportation Services Director (4/2024) of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________