HomeMy WebLinkAboutCashier - RevenueUpdated: August 2025 (Admin Review)
CITY OF IOWA CITY – JOB DESCRIPTION
Position Title: Cashier - Revenue
Department: Finance
Division: Revenue
Supervisor: Revenue & Risk Manager
FLSA: Non-Exempt
Civil Service: Yes
Pay Grade: 3
Job Number: 0301
Job Summary
Under immediate direction, receives payments for City services and enters transactions into
computer. Provides receipts, information and directions to the general public. Directs customers
to appropriate City personnel and departments.
Essential Job Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive
or all-inclusive. Other duties may be required and assigned.
• Greets customers and receives payments for a wide range of City services; provides
customers with receipts and change, when applicable, answers customer questions.
• Enters payment transactions into computer for a wide range of payments including
utilities, parking fines, finance receipts, landfill and accounts receivable.
• Enters sales information for bus passes, yard waste bags and refuse stickers.
• Provides general information to public and directs public to appropriate departments.
• Assists in reconciliation of cash register receipts on a daily basis.
• Distributes parking review forms.
• Explains City parking policies to individuals with towed vehicles.
• Files documents and information electronically and manually.
• Maintains supplies and orders supplies.
• Processes payments for other City departments.
• Conducts self in a professional manner which demonstrates courtesy and respect for all
community members and coworkers.
• Performs all other related duties as assigned.
Minimum Education, Experience, Certification/Licensure, Other
• High school education or G.E.D. and four to six months of related experience or training;
or equivalent combination of education and experience.
• Must pass criminal background check.
Preferred Education, Experience, Certification/Licensure, Other
Updated: August 2025 (Admin Review)
• High school education or G.E.D. and seven to twelve months of related experience or
training; or equivalent combination of education and experience. Experience in
cashiering and/or customer service. Bilingual skill ability.
Knowledge, Skills, and Abilities
• Ability to add, subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved
written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized
situations.
• Ability to effectively present information in one-on-one and small group situations to
customers, and other employees of the organization.
• Ability to operate standard office equipment including computer terminal, spreadsheet
applications, calculator, printers and copier.
• Ability to read and understand written materials to record work activities or keep
records.
• Ability to reconcile payments and handle money.
• Ability to reliably and predictably carry out duties.
• Ability to write simple correspondence.
• Skill in using computers and applicable software applications (Microsoft Office – Word,
Excel, Outlook).
• Knowledge of general bookkeeping applications and general office procedures.
• Skills in cashiering, customer service, dealing with sensitive information, and dealing
with upset customers.
Supervision
No supervision of direct reports.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential duties and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to talk or hear. The
employee is frequently required to sit or stand; use hands to finger, handle, or feel and reach
with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch,
or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision
abilities required by this job include close vision, distance vision, color vision, depth perception
and ability to adjust focus.
Updated: August 2025 (Admin Review)
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential duties and responsibilities of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
duties and responsibilities.
The noise level in the work environment is usually moderate. Duties are generally performed in
an office setting with a controlled environment. The job requires sitting and standing for
extended periods of time and the work may expose the employee to unpleasant social
situations and significant work pace pressure.
Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities
Act as Amended, the City will provide reasonable accommodations to qualified individuals with
disabilities and encourages both prospective and current employees to discuss potential
accommodations with the employer.
Reviewed/Approved by: Nicole Davies, Finance Director (4/2024)
and requirements of this job description, and I
agree that I can perform the duties of this position with or without reasonable
accommodation.
Employee Date
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