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HomeMy WebLinkAboutCommunications Technician Cable TVUpdated: August 2025 (Admin Review) CITY OF IOWA CITY – JOB DESCRIPTION Position Title: Communications Technician – Cable TV Department: City Manager’s Office Division: Communications Supervisor: Media Production Services Coordinator FLSA: Non-Exempt Civil Service: Yes Pay Grade: 8 Job Number: 0820 Job Summary Under general direction, schedules programming to play on City Channel 4, maintains the citychannel4.com website, including video streaming and archiving, and InfoCast Channel 5’s interactive video-on-demand system and assists with special projects. Essential Job Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Develops and maintains the CityChannel4.com website and YouTube channel, managing video and audio content, creates content indices for City Council meetings. • Creates and researches weekly video programming schedules for City Channel 4 and manages video files and video playback system. • Maintains video and graphic content on the InfoCast video-on-demand service and ensures it is operational 24 hours a day. • Maintains and makes recommendations concerning in-house computer networking of computers and support for personal computers, editing stations, digital playback, and digital capture systems. Oversees media file storage and maintains local and cloud-based backups. • Researches and provides advice on future direction for cable television and on possible application of emerging technology. • Analyzes and reports on website and InfoCast system usage and develops strategies to increase value to and use by cable TV subscribers and viewers. • Develops and maintains production database, scheduling, and reporting software. • Ensures databases are properly organized; gathers information to be added to system. • Develops microsites and specialty applications for City website and intranet site. • Performs routine computer maintenance and troubleshooting working with ITS staff. • Develops graphics and imagery for InfoCast channel 5, City Channel 4, City Hall digital signage and the Communications Division. • Researches and recommends purchases for computers, other equipment, and software applications. • Uses drone technology for videography and photography needs. Updated: August 2025 (Admin Review) • Conducts self in a professional manner which demonstrates courtesy and respect for all community members and coworkers. • Performs all other related duties as assigned. Minimum Education, Experience, Certification/Licensure, Other • Associate’s degree from an accredited educational institution and one year of related experience; or three years of related experience and/or equivalent combination of education and experience. Degree or coursework in Computer Science, Communications or Media Art. • Must pass criminal background check. Preferred Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educational institution; or four years of related experience and/or equivalent combination of education and experience. Experience with systems operation, graphic arts, web design, digital video, drone video and photography, Apple computer systems or related. • FAA Remote Pilot License. Knowledge, Skills, and Abilities • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. • Ability to apply principles of logical thinking to define problems, collect data, and draw valid conclusions. • Ability to deal with problems involving several concrete variables in standardized situations. • Ability to perform complex mathematical computations used in computer programming. • Ability to prepare written reports and presentations. • Ability to read and interpret technical material, operating and maintenance instructions, and procedure manuals. • Ability to reliably and predictably carry out duties. • Ability to speak effectively before groups of customers or employees of organization. • Ability to troubleshoot phone network, computer network, computer hardware and software problems. • Knowledge of phone systems, computer, networks, computer programming and video and audio production. • Skill in graphic arts and public relations. • Skill in using computers and applicable software applications (Microsoft Office – Word, Excel, Outlook, Powerpoint). • Skill in written and oral communications. Supervision No supervision of direct reports. Updated: August 2025 (Admin Review) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment. The job requires sitting for extended periods of time and the work may expose the employee to unpleasant social situations and significant work pace pressure. Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reviewed/Approved by: Geoff Fruin, City Manager (4/2024) I have read and understand the duties of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________