Loading...
HomeMy WebLinkAboutComputer System AnalystUpdated: August 2025 (Admin Review) CITY OF IOWA CITY – JOB DESCRIPTION Position Title: Computer Systems Analyst Department: Police Division: Support Services Supervisor: Captain of Support Services FLSA: Exempt Civil Service: Yes Pay Grade: 27 Job Number: 2712 Job Summary Serves as the computer system analyst for the police department and performs general and specialized computer/telephone functions. Performs maintenance and resolves issues related to other police-related technology. Resolves hardware and software problems and questions. Supports and maintains all Police Department computer software and hardware, radio systems, interview room recording, audio recording, in-car and body worn camera systems. Essential Job Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Coordinates preparation, testing and implementation of computer programs and systems, camera and recording systems, in-car systems for department operations. • Assists in development of computer applications for the Police Department, • Coordinates computer usage, training, hardware and software maintenance and implementation. • Acts as liaison and interfaces with other city/outside agencies and outside contractors. • Formulates computer system requirements and procedures for processing data. • Analyzes existing procedures and information requirements for computer applications. • Troubleshoots computer hardware and software problems; troubleshoots other police- related technology problems; and determines appropriate corrective action. • Maintains inventories; and orders specialized computer supplies and equipment, researches and assists with budgeting and procurement of IT needs for the Police Department. • Provides video and audio editing and redacting of confidential materials. • Provides computer training and education for Police Department staff as required. • Develops customized statistical and data reports against the records management system. • Participates in intra-governmental and intergovernmental teams to evaluate technology- related projects. • Monitors systems use; and makes recommendations as needed. • Serves as agency security officer for CJIS compliance. Updated: August 2025 (Admin Review) • Participates in professional development to remain current on computer and other technology innovations. • Conducts self in a professional manner which demonstrates courtesy and respect for all community members and coworkers. • Performs other duties as assigned. Minimum Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educational institution and one year of related experience; or five years of related experience and/or equivalent combination of education and experience. Experience in computer systems, law enforcement and emergency dispatch software and record management. • National Crime Information Center Certification within six months. Valid State of Iowa driver's license with satisfactory driving record. Must be 18 years of age. Must pass criminal background check. Preferred Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educational institution and two years of related experience; or six years of related experience and/or equivalent combination of education and experience. Degree in computer information systems. Knowledge, Skills, and Abilities • Ability to calculate figures and amounts such as discounts, interest and percentages. • Ability to complete a variety of written reports. • Ability to define problems, collect data, establish facts, and draw valid conclusions. • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. • Ability to manage multiple priorities and complete assignments within designated time deadlines. • Ability to read and understand technical materials, reports and journals. • Ability to reliably and predictably carry out duties. • Knowledge of computer software and hardware systems and general records maintenance. • Knowledge of Crystal Reports and basic understanding of SQL tables. • Skill in listening, written and verbal communications, problem solving and time management. • Skill in using computers and applicable software applications (Microsoft Office – Word, Excel, Outlook). Supervision No supervision of direct reports. Updated: August 2025 (Admin Review) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee regularly lifts and/or moves 10 pounds, occasionally will lift and/or move 25 pounds, and will occasionally lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment. The job requires sitting for extended periods of time and the work may expose the employee to unpleasant social situations and significant work pace pressure. Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reviewed/Approved by: Dustin Liston, Police Chief (4/2024) I have read and understand the duties and requirements of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________