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HomeMy WebLinkAboutParking Enforcement AttendantUpdated: August 2025 (Admin Review) CITY OF IOWA CITY – JOB DESCRIPTION Position Title: Parking Enforcement Attendant Department: Transportation Services Division: Parking Supervisor: Operations Supervisor FLSA: Non-Exempt Civil Service: Yes Pay Grade: 4 Job Number: 0424 Job Summary Under immediate direction, patrols and issues tickets for illegal parking violations to customers in the City’s parking facilities and streets. Answers questions and provides directions to the general public. Essential Job Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Patrols City parking ramps, streets, alleys and lots, issues tickets for illegal parking at prohibited zones. • Enforces parking regulations in metered stalls, monitors vehicles in loading zones and issues tickets if vehicle is over time limit, calls for wrecker service as needed. • Checks vehicles for impound, impounds vehicles at direction of office, may transport persons to pay outstanding tickets. • Answers questions and gives directions to customers, directs problems or concerns to appropriate City department. • Reports vandalism, auto accidents, debris and faulty equipment on City parking facilities and on City streets, appears in court to testify for City, answers appeals for tickets in question. • Picks up mail, delivers papers to various departments and answers phone. • Removes snow and ice from lots, ramps, and public spaces. • Conducts self in a professional manner which demonstrates courtesy and respect for all community members and coworkers. • Performs other duties as assigned. Minimum Education, Experience, Certification/Licensure, Other • High school education or G.E.D. and four to six months of related experience or training; or equivalent combination of education and experience. Experience in customer service. • Valid State of Iowa driver’s license with satisfactory driving record. Must be 18 years of age. Must pass a criminal background check. Updated: August 2025 (Admin Review) Preferred Education, Experience, Certification/Licensure, Other • High school education or G.E.D. and seven to twelve months of related experience or training; or equivalent combination of education and experience. Knowledge, Skills, and Abilities • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. • Ability to deal with problems involving a few concrete variables in standardized situations. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Ability to perform these operations using units of American money and weight measurement, volume, and distance. • Ability to read and understand written materials to record work activities or keep records. • Ability to reconcile payments and handle money. • Ability to reliably and predictably carry out duties. • Ability to write simple correspondence. • Knowledge of all parking validation procedures. • Knowledge of City parking codes. • Skill in observation and communication. • Skill in operation of computer, cash register and adding machine. • Skill in using computers and applicable software applications (Microsoft Office – Word, Excel, Outlook). Supervision No supervision of direct reports. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to walk, talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Updated: August 2025 (Admin Review) Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, high or precarious places, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, vibration, confined space, and traffic hazards. The employee is frequently exposed to outside weather condition, dampness, direct sunlight, dust, pollen, insect stings, and animals. The noise level in the work environment is usually loud. Involves more than moderate exposure to dangerous situations. Involves more than moderate exposure to stress due to the work environment and/or crisis situations. Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reviewed/Approved by: Darian Nagle-Gamm, Transportation Services Director (4/2024) I have read and understand the duties and requirements of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________