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HomeMy WebLinkAboutPolice Records TechnicianUpdated: August 2025 (Admin Review) CITY OF IOWA CITY – JOB DESCRIPTION Position Title: Police Records Technician Department: Police Division: Support Services Supervisor: Support Services Supervisor FLSA: Non-Exempt Civil Service: Yes Pay Grade: 6 Job Number: 0607 Job Summary Under general direction, reviews, classifies and prepares Police reports for entry into the computer system. Answers phone and assists general public and other departments with Police information. Essential Job Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Reviews the case reports and arrest information of dispatchers and Police Officers. • Classifies, indexes and prepares information for entry in the records management system. • Enters incident and arrest data into the record management system, reviews and verifies accuracy of information. • Answers telephone, provides information and reports as appropriate, refers unanswered questions and complaints to appropriate parties. • Responds to mail, telephone and public requests for confidential reports including criminal history, accident reports, incidents and statistics, collects money received for records services. • Maintains contacts with other law enforcement agencies, social services, county attorney’s office and disseminates paperwork to appropriate parties. • Maintains juvenile records, paperwork and all arrest/criminal charges paperwork and processes juvenile fingerprints. • Prepares and responds to subpoenas. • Monitors, processes and archives forms the State of Iowa TRAC’s system and the e-file system. • Prepares monthly statistics for the Department and completes reporting for the State of Iowa and the Federal Bureau of Investigation. • Assists Police Officers in locating case files and researching criminal records. • Assists in training new employees and volunteers in department policy, data entry, procedures and usage of equipment. • Assists with Station Master duties. Updated: August 2025 (Admin Review) • Conducts self in a professional manner which demonstrates courtesy and respect for all community members and coworkers. • Performs other duties as assigned. Minimum Education, Experience, Certification/Licensure, Other • High school education or G.E.D. and seven to twelve months of related experience or training; or equivalent combination of education and experience. Experience in computer systems and general office work. • National Crime Information Center Certification. Must pass criminal background check. Preferred Education, Experience, Certification/Licensure, Other • High school diploma or G.E.D. and one year of related experience or training; or equivalent combination of education and experience. Knowledge, Skills, and Abilities • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. • Ability to compose correspondence and prepare various written and computer- generated reports. • Ability to compute rate, ratio, and percent. • Ability to deal with problems involving several concrete variables in standardized situations. • Ability to distinguish between confidential and public information. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Ability to operate standard office equipment. • Ability to read and understand written materials to record work activities or keep records. • Ability to reliably and predictably carry out duties. • Ability to write simple correspondence. • Knowledge of basic accounting clerical methods, forms, techniques, and terminology. • Knowledge of police records system. • Skill in oral and written communication. • Skill in typing and computer data entry. • Skill in using computers and applicable software applications (Microsoft Office – Word, Excel, Outlook). • Skill in verifying the accuracy of source documents and performing simple posting duties. Supervision No supervision of direct reports. Updated: August 2025 (Admin Review) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment. The job requires sitting for extended periods of time and the work may expose the employee to unpleasant social situations and significant work pace pressure. Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reviewed/Approved by: Dustin Liston, Police Chief (4/2024) I have read and understand the duties of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________