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HomeMy WebLinkAboutPublic Housing CoordinatorUpdated: August 2025 (Admin Review) CITY OF IOWA CITY – JOB DESCRIPTION Position Title: Public Housing Coordinator Department: Neighborhood & Development Services Division: Neighborhood Services Supervisor: Housing Administrator FLSA: Exempt Civil Service: Yes Pay Grade: 26 Job Number: 2613 Job Summary Under direction, coordinates and implements public housing rental and home ownership programs for income eligible families and ensures that the procedures and operations involved in the implementation of public housing rental and home ownership programs are carried out according to federal regulations. The Public Housing Coordinator reviews all completed forms for accuracy and completeness. Serves as property manager for other City owned properties; does related work as required. Essential Job Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Implements Public Housing Program procedures in compliance with equal opportunity requirements. • Writes, publicizes, and disseminates information concerning availability and nature of public housing for low-income families; composes and provides for dissemination of monthly public housing newsletters for tenants and for landlords and service agencies. • Processes tenant charges and accounts receivable in Housing Authority and City systems. • Coordinates property management operations, with assistance from Public Housing Technician, reviews and approves vendor and contractor invoices. • Manages public housing wait list, manages a caseload of public housing tenants and conducts annual, interim and special housing reviews. • Performs case management functions and keeps case files current and in compliance with program policies. • Verifies income, determines rent calculations, completes lease requirements and assumes all other duties required by the Department of Housing and Urban Development (HUD) to maintain high occupancy for all public housing units. • Develops and implements procedures for TOP and ADHOP home ownership programs; manages Housing Choice Voucher home ownership program. • Prepares quarterly reports for HUD and other private partners to track success of home ownership programs; develops and prepares internal reports that analyze the success of home ownership programs. Updated: August 2025 (Admin Review) • Determines capital improvement needs; develops and manages HUD capital improvement program. • Conducts annual reviews of homeowners and determines their ability to make payments toward their mortgage with the City. • Conducts research to determine changes in HUD regulations and reporting requirements; makes policy recommendations. • Inspects units for HUD compliance; and evaluates and determines tenant charges and deposit returns. • Prepares monthly and periodical reports relating to the public housing program for HUD and the ICHA (i.e., occupancy and PHAS Public Housing Assessment System); compiles HUD surveys on rents and utilities as needed; analyzes and investigates HUD reports (e.g., REAC, PHAS). • Confers with City Attorney to obtain interpretation of how HUD regulations conflict with state law. • Communicates as necessary with HUD, City Attorney’s office, landlords and legal aid regarding clientele, reviews Uniform Residential and Landlord Tenant Law and IRS guidelines. • Maintains working relationship with owners, clients, and HUD staff. • Performs public speaking to community groups and at professional meetings; informs community leaders of housing programs and seeks to expand community partnerships. • Assists with the development and production of Housing Authority internal policies and procedures, manuals, public information and other written materials; creates and revises forms and notices used for public housing and home ownership programs. • Assures Admissions and Occupancy Plan (ACOP) is current. • Collects delinquent accounts. • Represents Housing Authority in court proceedings for evictions and small claims. • Receives clients/customers and other visitors and ensures Housing Authority customer satisfaction goals are met. • Conducts self in a professional manner which demonstrates courtesy and respect for all community members and coworkers. • Performs other duties as assigned. Minimum Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educational institution; or four years of related experience and/or equivalent combination of education and experience. Degree in Human Services, Sociology, Public Administration or related. Experience in property management, construction management, budgeting, review of building codes and/or federal regulations, or related field. • Public Housing Management certificate within twelve months of hire. Valid State of Iowa driver’s license with satisfactory driving record. Must be 18 years of age. Must pass criminal background check. Updated: August 2025 (Admin Review) Preferred Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educational institution and one year of related experience; or five years of related experience and/or equivalent combination of education and experience. • Public Housing Authority certifications. Knowledge, Skills, and Abilities • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. • Ability to establish and maintain effective working relationships with government officials and the general public. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Ability to perform basic mathematical computations and calculate income and rent in determining applicant eligibility. • Ability to read and understand federal, state, and local regulations, HUD requirements, and program procedures. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. • Ability to reliably and predictably carry out duties. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to write correspondence and educational information to tenants, landlords, community services and the general public. • Knowledge of state, local and federal regulations pertaining to public housing programs. • Knowledge of tenant/landlord laws and small claims court process. • Skill in assigning, training and supervising work activities of division employees. • Skill in using computers and applicable software applications (Microsoft Office – Word, Excel, Outlook). • Skills in oral and written communications, crisis management, assessment, and negotiation. Supervision No supervision of direct reports. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands Updated: August 2025 (Admin Review) and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment. The job requires sitting for extended periods of time and the work may expose the employee to unpleasant social situations and significant work pace pressure. Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reviewed/Approved by: Tracy Hightshoe, Neighborhood & Development Services Director (4/2024) of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________