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HomeMy WebLinkAboutAssociate Director - Transportation ServicesUpdated: August 2025 (Admin Review) CITY OF IOWA CITY – JOB DESCRIPTION Position Title: Associate Director – Transportation Services Department: Transportation Services Division: Administration Supervisor: Transportation Services Director FLSA: Exempt Civil Service: No Pay Grade: 30 Job Number: 3022 Job Summary Along with the Director of Transportation Services, directs the operational and personnel activities of the Transportation Services Department. Provides the public with a system of clean, safe, and convenient transportation services, in a cost-effective manner. Essential Job Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Assists in planning, directing, coordinating, and supervising work activities of department staff, schedules vacations, sick leave and other leaves, works with operations supervisors to direct activities over all operational areas. • Assists in research and proposal of all service expansion. • Monitors collection and handling of department revenues, collects and maintains various operation statistics, compiles reports, reconciles receipts, coordinates monthly permit sales program, • Assists in preparation of department’s proposed budget, monitors approved expenditures, prepares bids and requests for proposals for products and services. • Assures compliance with American with Disabilities Act. • Represents the City in meetings with the public, community groups and other government agencies. • Completes administrative paperwork in a timely manner, including check requests, payroll charges, invoices, and memos. • Responds to and resolves inquiries, requests and complaints from the public, private contractors, and outside agencies regarding City related policies and issues. • Meets with federal and state elected officials related to current legislation or grant requests. • Reviews various performance factors, plans, coordinates and oversees with Director of Transportation Services to improve financial performance and enhance short term and long-term operations, interacts with other departments, the City Manager and City Council for purposes of managing and enhancing services. • Manages City contracts with condo owners at Tower Place parking facility and renters at Court Street Transportation Center. Updated: August 2025 (Admin Review) • Conducts self in a professional manner which demonstrates courtesy and respect for all community members and coworkers. • Performs other duties as assigned. Minimum Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educational institution and three to five years of related experience; or seven to nine years of related experience and/or equivalent combination of education and experience. Degree in Business Administration or related. • Valid State of Iowa driver’s license with satisfactory driving record. Valid Iowa Class B commercial driver's license with air brake and passenger endorsement required within 90 days of hire. Meet federal drug testing requirements. A pre-employment drug screen. Must be 18 years of age. Must pass criminal background check. Preferred Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educational institution and six years of related experience; or ten years of related experience and/or equivalent combination of education and experience. Experience in public transit administration. Knowledge, Skills, and Abilities • Ability to analyze technical and statistical information, research information, and formulate practical plans and solutions to a problem. • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. • Ability to exercise sound judgment and discretion when managing complex and sensitive issues. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Ability to read and understand written materials, maps and reports, professional journals, technical procedures, or governmental regulations. • Ability to reliably and predictably carry out duties. • Ability to settle disputes and deal effectively with the public. • Ability to settle labor disputes and deal effectively with the public. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to supervise and motivate employees. • Ability to write reports, business correspondence, and procedure manuals. • Knowledge of City codes, union contracts and facility and equipment maintenance procedures. • Skill in team building. • Skill in using computers and applicable software applications (Microsoft Office – Word, Excel, Outlook). Updated: August 2025 (Admin Review) Supervision Assists with the overall direction, coordination, and evaluation of a program function or unit for the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include supervising direct reports including interviewing, hiring, and training employees; planning, assigning, and directing work; writing and delivering performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems; and terminating employees. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment. The job requires sitting for extended periods of time and the work may expose the employee to unpleasant social situations and significant work pace pressure. Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reviewed/Approved by: Darian Nagle-Gamm, Transportation Services Director (4/2024) Updated: August 2025 (Admin Review) I have read and understand the duties and requirements of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________