HomeMy WebLinkAbout07-26-2012 Board of Library Trustees'IOWA CITY
PUBLIC LIBRARY
123 S. Linn St. • Iowa City, IA 52240
o:xFaoa Susan C49- � 319- 356 - 5200 -r , 319- 356-5494•w.JCp1 .o,9
BOARD OF TRUSTEES
AGENDA
5:00 pm - 2 "d floor Board Room
July 26, 2012
Meredith Rich - Chappell, President
Holly Carver, Secretary
Thomas Dean
Mark William Edwards
Thomas Martin
Linzee McCray
Mary New
Robin Paetzold
Jay Semel
1. Call Meeting to Order.
2. Public Discussion.
3. Approval of Minutes.
A. Approve Regular Minutes of Library Board of Trustees meeting on June 28, 2012.
4. Unfinished Business.
A. FY13 Board Annual Report.
Comment: The FY13 Board Annual report is included for review and approval.
S. New Business.
A. Strategic Plan Review.
Comment: This is the end of the FY12 strategic planning report.
B. FY13 Strategic Plan.
Comment: A preliminary version was approved last July and used for budgeting purposes.
Staff have reviewed and updated. Requires approval.
C. FY14 Strategic Plan.
Comment: Staff have drafted the FY14 goals based on the strategic plan goals and FY13
plan. Requires approval.
D. FY12 Public Relations Annual Report.
Comment: This is the end of the FY12 report on the Library's public relations efforts.
E. FY13 Public Relations Plan.
Comment: A public relations plan has been drafted for FY13.
F. FY13 Amended NOBU Budget.
Comment: The FY13 Amended NOBU budget requires approval.
6. Staff Reports.
A. Iowa City Book Festival.
B. Departmental Reports: Access Services, Community Services, Reference & Instruction.
C. Development Office Report.
D. Spotlight on the Collection.
E. Miscellaneous.
7. President's Report.
8. Announcements from Members.
9. Committee Reports.
A. Foundation Members.
10. Communications.
11. Disbursements.
A. Review Visa Expenditures for June 2012.
B. Approve Disbursements for June 2012.
12. Set Agenda Order for July Meeting.
13. Adjournment.
apt IOWA CITY
PUBLIC LIBRARY
123 S. Linn St. •Iowa City, IA 52240
. SuunCru9 "1"1 156 4W.u, Vw 556Y9bwx •P org
Iowa City Public Library
Meeting Agendas and Other Significant Events
JULY 26, 2012
AUGUST 23, 2012
SEPTMBER 27, 2012
Review Board Annual Report
Review Annual Staff Report
Budget Discussion
Adopt NOBU Budget
Board Policy Review:
Board Policy Review:
#801: Circulation of Materials
#505: Volunteers
Planning Update
#816: Library Access for Sex Offenders Convicted
Departmental Reports:
of Sex Offenses Against Minors
Departmental Reports:
CH, CLS, IT
AC, CMS, RI
Departmental Reports:
AC, CMS, RI
OTHER: Iowa City Book Festival, 7/13 -15
OTHER: Annual Board Dinner
OTHER:
OCTOBER 25, 2012
NOVEMBER 15, 2012
DECEMBER 20, 2012
Departmental Reports:
Departmental Reports:
Departmental Reports:
CH, CLS, IT
AC, CMS, RI
AC, CMS, RI
Board Policy Review:
Board Policy Review:
Board Policy Review:
Alcohol Use (pending Council ordinance
#401: Finance
#807: Media Use
change)
New Purchasing policy
OTHER: ILA Annual Conference, 10/10 -12,
Dubuque
OTHER:
OTHER:
JANUARY 24, 2013
FEBRUARY 28, 2013
MARCH 28, 2013
Review 2nd Quarter Goals /Statistics
Set Hours for Next Fiscal Year
Departmental Reports:
AC, CMS, RI
6 month Strategic Planning Update
Departmental Reports:
CH, CLS, IT
Board Policy Review:
Departmental Reports:
#814: Copyright Policy
AC, CMS, RI
OTHER:
OTHER:
OTHER:
APRIL 25, 2013
MAY 23, 2013
JUNE 27, 2013
Meet as Members of Friends Foundation
President Appoints to Foundation Board
Develop Ideas for Board Annual Report
Elect Nominating Committee
Departmental Reports:
Director Evaluation
AC, CMS, RI
Board Policy Review:
Departmental Reports:
#806: Meeting Room and Lobby Use
Election of Officers
CH, CLS, IT
Departmental Reports:
CH, CLS, IT
OTHER:
OTHER
OTHER: Children's Da
0712boardsked
Agenda Item 3A -1
QW4 IOWA CITY
PUBLIC LIBRARY
123 S. Linn St. • Iowa City, IA 52240
murm Suwn Cralg,n Nt 319.356-5190•rnx 319d56-5494•ww kpLorg
BOARD OF TRUSTEES
Minutes of the Regular Meeting DRAFT
June 28, 2012
Members Present: Holly Carver, Mark Edwards, Linzee McCray, Mary New, Robin Paetzold,
Meredith Rich - Chappell, Jay Semel
Members Absent: Thomas Dean, Thomas Martin
Staff Present: Barb Black, Maeve Clark, Susan Craig, Heidi Lauritzen, Patty McCarthy, Elyse
Miller, Hal Penick
Call Meeting to Order.
Acting President Rich - Chappell called the meeting to order at 5: 01p.m.
Public Discussion.
Craig introduced new Board member, Jay Semel. Each of the Board members introduced
themselves.
Approval of Minutes.
The Minutes of the Regular Meeting of May 24, 2012 were reviewed. A motion to approve the
minutes was made by New and seconded by McCray. Motion carried 7/0.
Unfinished Business.
Building project. Craig consulted with City staff and the architects after the bids were received.
City staff members and the architects felt that because the contractor had to make a two -year
commitment to the project, bids came in higher than expected. New wondered if the architects
were realistic in their assessment of project costs. A motion to award the contract for
construction for Iowa City Public Library Interior Renovations Project to Selzer Werderitsch
Associates in the amount of $318,210, subject to the condition that the awardee secure
adequate performance and payment bond, insurance certificates, and contract compliance
program statements and to authorize Craig to sign the contract and to execute change orders as
they may become necessary was made by New and seconded by Carver. Motion carried 7/0.
New Business.
Election of Temporary Officers. An election of temporary officers to affirm and approve
disbursements for May 2012 is required. A motion to elect Rich - Chappell President and Holly
Carver Secretary to approve the May disbursements was made by Paetzold and seconded by
McCray. Motion carried 7/0.
Agenda Item 3A -2
Evaluation of Director. Craig requested that the meeting be closed to conduct the Director's
evaluation. A motion to enter into a closed session for the purposes of conducting the Library
Director's evaluation was made by New and seconded by Carver. Rich - Chappell closed the
meeting at 5:14 p.m. The meeting reconvened at 5:29 p.m. The Evaluation Committee, chaired by
Mark Edwards with Holly Carver and Meredith Rich - Chappell, recommended a salary increase of
1.35% in June, 2012 and a 1.5% increase in December, 2012. A motion to adjust Craig's salary as
recommended by the Evaluation Committee was made by Edwards and seconded by Carver.
Motion carried 7/0.
Board Policy #811: Theft, Defacement or Alteration of Library Materials. This is a regularly
scheduled policy review. Paetzold asked Lauritzen if she thought the renovation would affect
theft rates. Lauritzen did not think so and felt that the new DVD unlocking devices might help.
There was discussion about the proximity of staff to the gates in the new desk configuration and
whether this would affect theft of materials. No changes were made to the policy.
Board Annual Report. The Board reviewed its goals from last year and discussed goals for FY13.
Based on the discussion Craig will draft a report which will require Board approval at the July
meeting. The Library Board of Trustees annual report is included in the City of Iowa City's and
the Library's annual reports each year.
Staff Reports.
Electronic Packets, FY13. City Council wants packets submitted electronically. Library will begin
doing so with the July Board packet. Miller will poll Board members to identify which members
still want a paper packet mailed to them.
Volunteer Recognition.
Departmental Reports:
Children's Services. Pasicznyuk in Anaheim at ALA.
Collection Services. No comments.
McCray out at 5:56 pm.
IT. No comments.
Development Office Report.
Spotlight on the Collection. No comments.
Miscellaneous. No comments.
President's Report. None.
Announcements from Members. None.
Committee Reports. Agenda Item 3A -3
Foundation Members. No report.
Communications. None.
Disbursements.
The Visa expenditures for May 2012 were reviewed. A motion to approve the disbursements for
May, 2012 was made by New and seconded by Carver. Motion carried 6/0.
Set Agenda Order for July Meeting.
Strategic Plan.
Board Annual Report.
NOBU.
Adjournment. A motion to adjourn the meeting was made by New and seconded by Carver.
Motion carried 6/0. President Rich - Chappell adjourned the meeting at 6:02 pm.
Respectfully submitted,
Elyse Miller
Agenda Item 4A -1
aW10 IOWA CITY
f,W PUBLIC LIBRARY
ACCOMPLISHMENTS FOR FISCAL YEAR 2012
1. Approved plans for Library Interior Renovations project, secured city CIP for $100,000 in FY13
and FY14. Bids were let and a general contractor hired.
2. Opened Tech Center at the Police Substation and Pepperwood Plaza to improve computer
access in southeast Iowa City.
3. Advocated for operating budget needs during the budget process.
4. Approved anew AFSCME labor agreement.
5. Continued support of the Iowa City UNESCO City of Literature nonprofit through financial and
in -kind contributions. Participated in the Iowa City Book Festival, Day in the City of Literature,
BookMarks, and the One Book Two Book children's literature festival.
6. Presented community events and displays during the U.S. Olympic Team wrestling trials that
brought many people to the library and educated the public about wrestling.
7. Supported the innovative Local Music Project that highlights area musicians and offers their
music for download to primary cardholders.
8. Renewed 28E contract for service with Johnson County.
9. Increased children's early literacy efforts, including presenting a Book Babies series at Mercer
Recreation Center and adding an additional Book Babies program in the library.
10. Supported staff reorganization to improve customer service.
11. Worked with the Iowa City Public Library Friends Foundation to provide support for the Library.
12. Reviewed and updated the following policies:
102
Policy Making & Policy Review
103
Membership in Professional & Civic Organizations
504
AFSCME Contract
700
Community Relations Policy
701
Public Relations
704
Cardholder Database
802
Confidentiality of Library Records
803
Event Board
804
Public Pamphlet Distribution
Agenda Item 4A -2
805 Displays for Public Use
808 Art Advisory Committee
810 Discussion Rooms
GOALS FOR FISCAL YEAR 2013
1. Complete Phase I of the Interior Renovations project.
2. Support Friends Foundation efforts to increase contributions to the Library to fund the building
project and provide other needed support to service and programs.
3. Accomplish strategic plan goals.
4. Adopt an alcohol use policy if the City Council removes the restriction on alcohol use in city
buildings.
5. Adopt a new Purchasing Policy.
6. Consider customer service impacts when reviewing library policies.
7. Strengthen communication with City Council, contracting bodies, library users, and community
members.
8. Support the Iowa City UNESCO City of Literature and the Iowa City Book Festival.
9. Review and update policies as needed.
Board Members:
Thomas Martin, President
Holly Carver
Thomas Dean
Mark Edwards
John Kenyon (resigned June, 2012)
Linzee Kull McCray
Mary New
Robin Paetzold
Meredith Rich - Chappell
Jay Semel (appointed June 20, 2012)
Agenda Item 5A -1
Strategic Plan FY2012
Year End Report
Goal 1.Make the Library easier to use and more accessible.
Objective A. Implement recommendations of the facility study to improve the Library building.
1. Prepare designs for changes to service desks, first floor areas, teen space, and listening and viewing.
Report:
Project bids were awarded June 28 for the two year project. Funding is a mix of tax dollars, NOBU, and
private support. Phase I should be completed mid - October.
2. Plan new signage based on building changes.
Report:
• Will be done when building plans are completed.
Objective B. Improve accessibility by offering more remote locations for service delivery.
1. Consider methods to offer public access computers at remote locations.
Report:
• After low use, the Pepperwood computer program was reviewed and re- launched as "Tech Zone @
Pepperwood" in early June. Tech Zone @ Pepperwood includes a computer lab, programs for children and
teens, and computer classes.
• On Wednesdays this summer the Broadway Neighborhood Center's "Children of Promise' leadership camp
for teens will utilize the Library's Computer Lab at the Police Substation. This will routinely bring 24 teens in
groups of 12 to this outreach program each week.
• In April, in response suggestions from staff from the Neighborhood Center to add a wi -fi hotspot, the
single network router at Pepperwood was replaced by a Cisco unit that could manage both connecting the
laptops to the Library network and providing a public wi -fi hotspot.
2. Deliver children's early literacy programming outside the library.
Report:
• After offering Book Babies for four weeks at Mercer Park, we decided the demand was higher for a second
Book Babies program in the library than at the park. Our Friday morning Book Babies storytimes were
overcrowded, with 90 to 115 people coming regularly. There were 6 -10 people attending Book Babies in
Mercer Park. We started offering a second Book Babies program on Friday afternoons this spring, and
we've noticed that patrons who attended the program at the park are now coming to it at the library! Now
our Friday morning Book Babies attendance ranges from 60 to 80 people and about 40 come for the Friday
afternoon sessions. We have also made Book Babies part of our outreach efforts. In the past month we've
had three Book Babies programs at area day cares. While we are there we share tips for day care providers
on how to develop literacy skills in even the youngest children.
• We have partnered with Mercy Hospital to provide a parenting class for new parents at the library.
3. Improve browsability of and access to collections.
Report:
Browsing displays will be part of the new building design.
Objective C: Improve customer service.
1. Create and implement a new staffing model to assist the public.
Report:
• All assigned staff are fully cross - trained on the Fiction and Circulation Desks,
• The First Floor Page Station was closed in May and Community Services Pages were integrated into the
Access Services Page assignment.
• Training has been offered for Reader's Advisory and Meeting Room Reservations.
7- 17- 12yearend reportforboa rdpadret.docx
Agenda Item 5A -2
• Job descriptions for public technical support and switchboard have been written, with training needs
identified.
• Staff have been trained to work on the Reference Desk.
• On Call Technology support for both staff and the public has been reorganized to increase back -up for
desk staff in providing immediate assistance to the public.
2. Incorporate customer service standards in staff evaluations.
Report:
• Coordinators designed anew evaluation instrument incorporating input from the Customer Service and
Staff Development Team input on internal and external customer service standards.
3. Develop core competencies for staff serving the public.
Report:
• Customer Service and Staff Development Team designed two core competency documents: Posting to the
Intranet and Placing and Canceling Holds, The team will continue to develop core competency documents
and training and testing procedures.
• Facilities staff met for a three hour session at InService Day to develop their core competencies.
• Core competencies are a component of the new evaluation instrument.
Objective D. Utilize technology to improve service.
1. Improve public access to the internet. (see also 1B)
Report:
• In January and February an additional internet circuit and load balancing devices were added to the
network infrastructure to increase bandwidth and provide connection redundancy. As part of the upgrade
the main network switch and firewall /router were also replaced.
2. Offer improved pay - for -print service.
Report.
In May a new debit card dispenser and card readers were installed. The upgrade required that patrons
either purchase a new card or have their old cards reformatted to work with the new equipment.
3. Improve communication and efficiency of Library staff.
Report
• Team minutes are regularly posted on the intranet.
• New graphics ticket /order allows tracking.
• In May, a new VPN server was installed. The new application simplifies access to the library network from
remote locations. Research and development is underway for implementing a new backend to the staff
intranet that will support secure remote access for all staff.
• PeopleWhere software has been installed and is used to schedule staff workshifts, employee vacations and
other absences and enables staff to check schedules remotely.
• Brief technology "moments' have been routinely presented at All Staff meetings.
4. Utilize technology to personalize and increase self - service opportunities.
Report:
• The new debit card dispenser allows patrons to purchase and add value to their print cards without staff
intervention.
• In June, a unit that will unlock DVD cases only after they have been checked out was installed at one of the
public self- checks.
• Additional self- service opportunities have been planned for the fall when the building project begins.
Goal 2.1mprove visibility and awareness of library services, programs and collections.
Objective A. Vary delivery of library messages utilizing social media, web site, email, traditional media, and
out of building locations to improve awareness.
7- 17- 12yearendreportforboardpacket.docx
Agenda Item 5A -3
1. Promote library collections.
Report:
• Library staff promote Library collections weekly with videos created for Iowa City Patch
(i owacity.patch.com).
• Two special promotions, Olympic Wrestling and Local Music Project, including displays and programs were
planned and delivered.
• Special reusable banners were created for recurring displays (Local History Resources, Travel, Things you
may have Missed).
• Staff promote the collection monthly on a KXIC radio program.
2. Develop and utilize methods to target various demographic groups.
Report:
• The Library distributes information for school -age children through the Iowa City Community School
District's new Virtual Backpack program.
• We worked with the City's Neighborhood Services Planner to distribute information through their
neighborhood newsletters and email lists.
• Ads were placed in the City High and West High newspapers to share library information with high school
students.
• Facebook ads forspecific demographic groups continue to be a thrifty way to reach targeted groups.
3. Incorporate more social media and video into PR efforts.
Report:
• A new video studio was constructed with funds from the City's cable franchise. Two videos have been taped
to promote Library collections and incorporated into staffpicks.icpl.org.
• We are beginning to experiment with QR codes posted in the Library collections to help patrons find online
resources. For example, placing QR codes in the language learning collection that would take people to
one of our online learning resources Mango Languages.
• Newsroom.icpl.org continues to be the hub of Library information including media releases and other
information. Fifty-nine Newsroom posts were created and reviewed 12,514 times from February through
June.
Objective B. Improve promotional efforts with and to community partners.
1. Market the BookMarks project and otherjoint programs with the Iowa City UNESCO City of Literature.
Report:
• Marketing the "BookMarks," and "One Book, Two Book, "joint projects was accomplished through donated
advertising space and news stories in the Iowa City Press - Citizen, interviews on two local radio stations,
numerous announcements on Facebook and Twitter, on the library's website, and Channel 10.
• The Library continues to cross- promote events with the ICUCOL as well as Iowa City Book Festival, Iowa City
Downtown District, Summer of the Arts, Neighborhood Centers of Johnson County, Big Brothers /Big
Sisters, and other community partners, most visibly via social media.
2. Increase promotion of library services for school age youth in area schools.
Report:
• We created a list of the names and email addresses of the teacher librarians in the local elementary schools
and plan to send regular email posts to them so they might help to disseminate information.
• For many years we visited all the Kindergarten classes in May to promote library cards and services. We will
move Kindergarten visits to the fall, and next spring we'll visit schools to promote our summer reading
program (SRP).
• When school starts again this fall, we will give the schools a list of students who finished our SRP so the
school might recognize and reward these students.
7- 17- 12yearandreportforboardpacketdocx
Agenda Item 5A -4
• ICCSD Superintendent Stephen Murley endorsed the Library's Summer Reading Program and this is
reflected aticpl.org /srp.
• Links to the School District's Summer Reading Lists are posted on the Library's Summer Reading Program
webpage.
The Library distributes information for school -age children through the Iowa City Community School
District's new Virtual Backpack program.
• The Teen Summer Reading Program sign -up was automated which will help with data collection about who
is participating in the program.
Objective C. Develop an organizational model to increase public relations efforts.
1. Create marketing /public relations coordinating team.
Report:
• The PR /Marketing (PR /M) Team developed a new ICPL Logo and brand guidelines. Staff are working to add
the new logo to all printed items and wherever else the old logo appears.
• The PR /M Team discusses routine monthly PR efforts including the IWC radio program schedule, collection
displays, newspaper articles for the Press- Citizen & Gazette, Iowa City Patch videos, and new ICPL
Collection promotion videos.
• A yearly agenda has been established to help the team strategically plan throughout the year and will
provide the Library Board with an FY12 report of Public Relations work and a plan for FY13 at the July Board
meeting,
2. Improve measurement of public relations efforts.
Report
• Wordpress blogs (Newsroom, Teenspace and Staff Picks) have been updated to better utilize analytical
tools within the Wordpress publishing platform. We also track the number of blog posts created as it
relates to visits to those blogs.
• The Library has focused on Facebook and Twitter for social media because the bulk of the online
community interfaces on these venues. We track the change in number of social media followers as it
relates to number of tweets and Facebook events promoted. As of June 30, 2012, 3,554 people "Liked" our
Facebook page and we had 856 followers on Twitter. In the first six months of 2012, 75 Staff Picks posts
were viewed 14,417 times and 35 Teen Space posts were viewed by 12,181 times.
3. Establish ICPL "brand" guidelines.
Report:
• An ICPL Style Manual has been drafted to govern issues such as logo use, media guidelines, information to
include on posters for events, newspaper article guidelines, and information about printing services.
Whether this is a flyer for a program, a newspaper article, or how to use the Library's logo, the Library's
"brand" will be consistently represented in and out of the Library. The goal is to finish the ICPL Style Manual
in FY13.
Goal 3.Develop partnerships that build community and support the Library's mission.
Objective A. Partner with organizations that support and promote reading, literacy, lifelong learning, and
community dialogue.
1. Continue programming partnerships with the City of Literature (ICUCOL).
Report:
• The "One Book, Two Book Festival" was a success. We will work with the City of Literature to continue that
as an annual event.
7- 17- 12yearendreportforboordpacket .docx
Agenda Item 5A -5
• We are also working with the City of Literature at the Iowa City Book Festival, presented by the University of
Iowa Libraries. This July event will feature children's authors, book characters, crafts, and movies for kids.
One of the children's authors, Jim Aylesworth, will also be visiting the library for two programs —a
preschool storytime and a presentations for grades K -6. His programs will be recorded and played on the
Library Channel 10.
2. Strengthen partnerships with organizations for use of Library Computer Lab to teach information literacy.
Report:
• We collaborated with Johnson County Extension /4 -H /Big Brothers, Big Sisters and Neighborhood Centers
of Johnson County /Children of Promise to bring teens into the Computer Lab to learn information literacy
skills.
• Senior Tech Zone partnership continues and new volunteers recruited. Promoted use of Senior Tech Zone
through programs to University Retiree and University Club and Johnson County Livable Community
website and newsletter, increased promotion on ICPL website and Facebook.
• Reached out to the Chamber of Commerce on joint programming with Google and building small business
websites.
• Contacted Iowa Workforce Development and Goodwill and City of Iowa City Housing Authority for possible
partnerships.
3. Identify new partners for one -time significant program series (FY12: Senior Center /movie series; Johnson
County Civil War Sesquicentennial Committee; Dan Gable museum; IC Talent, Iowa Workforce Development,
census training.
Report:
• Working with a multi -group committee to plan Civil War Sesquicentennial programming.
• Worked with the Iowa City /Coralville Convention and Visitors Bureau Fan Fest during the United States
Olympic Wrestling Trials, Hosted Dan Gable displays and wrestling related programs.
• Partnered with the Obermann Center, University of Iowa Library/Special Collections, Crisis Center, Prairie
Lights Bookstore, Project on the Rhetoric of Inquiry and the UNESCO City of Literature in celebrating the
200th anniversary of Charles Dickens' birth. Programming included a birthday party, film festival, book
discussion, and food drive.
• Contacted US Census to present workshops or webinars on 2010 Census.
4. Offer support and program opportunities for homeschoolers and area student clubs.
Report:
• With the transition of staff this did not get started, however, it is on the Strategic Plan for FY13.
Objective & Work with the Foundation to seek funding opportunities,
1. Identify and apply for support for ongoing special children's programming.
Report:
• With the new Children's Coordinator in place we will carry this over to FY13 and assess needs.
2. Identify grant possibilities for digitization of local history project.
Report:
• Grant of $4,965.72 received from Iowa City Host Noon Lions Club. Digitization of film, slide, and
photograph collections from the Johnson County Historical Society has been completed and a joint
program was presented in May to introduce the film.
7- 17- 12yeorendreportforboa rdpackef.do"
Agenda Item 5A -6
Goal 4.Provide resources that inform, entertain, engage and inspire.
Objective A. Offer library collections that people want in a variety of formats.
1. Experiment with options to offer downloadable access to the work of local musicians.
Report:
• The Local Music Project was formally launched on June 8 to local and national praise. Originally conceived
by John Hiett, the project required a true "team effort" from multiple departments. There were 285
successful downloads in the first two weeks the website went public with 60 albums from 35 musicians
available.
2. Improve streaming video service.
Report:
•
Anew URL was created to help with easy access: video.icpl.org. Data is collected monthly to measure the
number of videos viewed (5,452) and unique viewers (2,007) in FY12. As of June 30, 2012, 168 videos are
available on the Library's video stream.
3. Organize collection development tasks to improve service.
Report
• Collection assignments were consolidated and the team of librarians assigned to collection development
was reduced from thirteen to six.
• Vendor tools were employed to increase some automatic purchases and simplify discovery of titles that
might be considered for our collection.
• Criteria were developed and decision - making delegated to support staff for replacement of damaged
materials and responding to purchase suggestions by the public.
• IT staff developed a convenient tool for all staff to report collection deficiencies.
Objective B. Support access to technology used in library services.
1. Expand mobile access to library information.
Report:
• Originally scheduled for May, the library is still waiting for a software release from our vendor, Innovative
Interfaces that will provide mobile access to both the catalog and magazine articles from remote databases.
2. Offer expanded technology support.
Report:
• Since January over 110 people have had their technology questions answered during drop -in "Tech Help"
sessions. Help requests have run the gamut from needing assistance turning off an mp3 player to
reconfiguring a website.
Objective C. Create attractive services and facilities for teens.
1. Plan for improved space and expanded computer access for teens.
Report:
• This is part of Phase II of the renovation project.
• 2. Offer opportunities to increase interactions between teens and the Library.
• Report:
• Teen Tech Zone use continues with 1,676 teens attending 147 TTZ programs in FY12.
• Staff attended periodic meetings of both the City High and West High book clubs.
• Staff is working with the Neighborhood Center's Children of Promise group to use computer resources
both at the Library and at the Pepperwood Plaza outreach site.
• Each Wednesday 12 teens use the Pepperwood computers and 12 teens use the Library's Computer Lab
computers.
7.17.12year dreportforboardpacket.docx
Agenda Item 58 -1
Strategic Plan FY2013: Objectives
July, 2012
Goal 1.Make the Ubrary easier to use and more accessible.
Objective A. Make improvements to the Library building, including recommendations of the facilities stud .
1. Complete Phase One of the two year building project including a new first floor service desk, additional
self - checks, moving teen services to the second floor.
2. Install new si na a based on building changes,
Objective B. Improve accessibility by offering more remote locations for service delivery.
1. Review current services at Pepperwood Police Substation and consider changes or alternatives.
2. Develop and offer offsite training in the use of downloadable media /databases and electronic devices to
a target audience of people over 50.
3. Assess expanded children's programming outreach to determine effectiveness and options for offering
materials checkout.
Objective C: Improve customer service.
1. Implement a new staffing model for providing public assistance and establish protocol for on -call tech
support.
2. Offer customer service training to all staff and assess annually.
3. Explore option of using an alias to login, especially for remote users.
4. Define core competencies and develop training for basic customer service interactions (placing holds,
using the catalog, self- check).
5. Reduce barriers to self -check use.
6. Experiment with offering appointments with librarians for research.
7. Offer meeting room support at Reference Desk, including booking access to Room E,
Objective D. Utilize technology to improve service.
1. Improve public access to the internet,
2. Provide printing service for wireless users.
3. Use staff intranet to improve internal staff communication.
4. Offer holds for on shelf items.
5. Allow self- service access to video game collection.
6. Add additional self -check stations.
7. Install new equipment with improved printing and scanning options to access microfilm collection.
S. Provide an easy option for people at public access computers to chat with Reference Desk staff to ask for
assistance or report problems.
9- Consider new options to deliver Channel 10 programming.
10. Evaluate library technology service relative to benchmarks set by the Edge initiative.
11. Provide online registration for summer reading programs.
Goal Urnprove visibility and awareness of library services, programs and collections.
Objective A. Vary delivery of library messages utilizing social media, website, email, traditional media, and
out of building locations to improve awareness.
1. Use a variety of methods to keep the community informed about the building renovation project.
2. Use a variety of formats to promote library collections and resources.
3. Create regular electronic "newsletters" aimed at specific demographic groups.
4. Incorporate more promotional video into PR efforts.
5. Create a regular "From the Reference Desk" communication that highlights interesting facts, shares tips
and tricks for locating and using online information.
6. Promote reference service, classes and tech support at community events.
7- 17 -12FYI Uorboardpacket.docx
Agenda Item 56 -2
Objective B. Improve promotional efforts with and to community partners.
1.
Collaborate with Iowa City Downtown District (ICDD) to bring people to downtown Iowa City.
2.
Work with new City communications staff to share city-wide information.
3.
Promote use of Library Tech Spot at Pepperwood Plaza.
Objective C. Support improvements in public relations efforts.
1.
Install electronic building directory and bulletin board.
2.
Train staff to use new and existing marketing tools.
3.
Consider budget for advertising and to purchase new software.
4.
Create an ICPL style manual and train staff to use it.
Goal 3.Develop partnerships that build community and support the Library's mission.
Objective A. Partner with organizations that support and promote reading, literacy, and lifelong learning
and community dialogue.
1.
Continue programming partnerships with the City of Literature (ICUCOL).
2.
Partner with homeschooling groups to teach library skills including online resources and learning tools.
3.
Work with various partners to providejob skill and basic computer training.
4.
Partner with UI Library School to offer basic information literacy classes at ICPL.
5.
Identify new partners for one -time significant program series.
6.
Identify and work with partners to provide support for children who are struggling readers.
7.
Introduce STEM programs as a part of youth programming.
8.
Explore options to share downloadable resources with Public Libraries of Johnson County.
Objective B. Work with the Foundation to seek funding opportunities.
1.
Identify and apply for grant support for ongoing special children's programming.
2.
Support fundraising efforts for the building project.
Goal 4.Provide resources and programs that inform, entertain, engage and inspire.
Objective A. Offer library collections that people want in a variety of formats.
1.
Offer downloadable access to local music and magazines.
2.
Improve browsability of and access to collections.
3.
Assess new format options for library collections.
4.
Develop digital collections to share materials of local interest.
Objective B. Help the community explore new technologies.
1.
Offer the community options to test -drive a variety of devices that we offer.
2.
Improve in depth technology support to the public.
Objective C. Create attractive services and facilities for teens.
1.
Prepare for new teens ace.
2.
Consider staffing and programming for teens.
Objective D. Provide library programming to meet community needs.
1.
Begin using evaluation /feedback format library programs.
2.
Consider changes to summer reading program to improve participation and completion.
7- 17 -12FY1 Yorboardpocket.docx
Agenda Item 5C -1
Strategic Plan FY14: Objectives
July, 2012
Goal 1: Make the Ubrary easier to use and more accessible.
Objective A. Implement recommendations of the facility study to improve the Library building.
1. Complete phase 2 of remodeling project,
2. Install new si na a based on building changes.
Objective B. Explore options for technology support outside of building.
1. Identify community needs for technology support or training.
2. Identify locations with free WiFi access and suitable locations for Tech Zones.
Objective C: Improve customer service.
1. Create email notification process to alert patrons when library card is about to expire.
2. Report on customer service ramifications of staff reorganization changes made in FY13.
3. Offer customer service training to all staff and assess annually.
4. Train staff on core competencies.
5. Assess effectiveness of experiment to offer appointments with librarians.
6. Incorporate public feedback into program planning.
Objective D. Utilize technology to improve service.
1. Migrate Millennium to Sierra platform.
2. Improve staff effectiveness with dual monitor displays.
3. Improve Computer Lab and Board Room projection systems and add Smartboard capability for training
purposes.
4. Provide portable tablet devices to provide assistance away from public service desks.
Goal 2: Improve visibility and awareness of library services, programs, and collections.
Objective A. Vary delivery of library messages utilizing social media, web site, email, traditional media,
and out of building locations to improve awareness.
1. Create a targeted campaign for collections of interest to teens to coincide with opening of new teen
space.
2. Expand use of email lists to target messages.
Objective B. Improve promotional efforts with and to community partners.
1. Attend selected community events to register people for library cards, promote library awareness, and
educate people about electronic access and materials.
Objective C. Assess library website and make improvements.
Goal 3: Develop partnerships that build community and support the Library's mission.
Objective A. Partner with organizations that support and promote reading, literacy, lifelong learning, and
community dialogue.
1. Develop a crowd - sourcing initiative to enable addition of content and to assist in identification of items
in the library's digital history collection.
2. Work with JCHS and UI Libraries to offer a scan day(s) for local history.
3. identify partners and offer'ob searching and resume writing sessions.
Objective B. Work with the Foundation to seek funding opportunities.
1. Increase private funding for summer reading programs.
2. Complete building campaign.
Goal 4: Provide resources and programs that inform, entertain, engage, and inspire.
Objective A. Offer library collections that people want in a variety of formats.
7- 17- 12FY14forbmrudpocker.doca
Agenda Item 5C -2
1.
Upgrade licensing for ContentDM digital collection.
2.
Develop a Blu -ray collection.
3.
Expand downloadable music options.
4.
Improve browsability of and access to collections.
Objective B. Help the community explore new technologies.
1.
Provide new options for users to create media content in Computer Lab.
2.
Implement selected benchmarks set by the Edge Initiative.
3.
Continue STEM youth programming.
4.
Consider hosting an online community based gaming program.
5.
Offer technology in the reconfigured Children's Room that excites children and families.
Objective C. Create attractive services and facilities for teens.
1.
Open new completed teens ace.
2.
Revamp services and staff based on new teen space.
Objective D. Provide library programming to meet community needs.
1.
Implement changes to summer reading program.
7.17- 12FY14forboardpacket.do"
Agenda Item 5D -1
a`% IOWA CITY
�e PUBLIC LIBRARY
123 S. Linn - Iowa City, IA 52240
314 -356 -5200 • www,icpl.org
TO: ICPL Trustees
FROM: April Harder, Public Relations Specialist
RE: FY12 Public Relations Plan Update
DATE: June 25, 2012
This month we update you on accomplishments made based on the FY12 Public Relations Plan. The Library's Public
Relations Policy (701) guides our public relations and marketing work and specifically states:
The purpose of the public relations policy is to guide efforts to keep the community informed about the Iowa City
Public Library's mission, services and resources and to foster a positive public image in order to maximize effective
use and support.
The FY12 Strategic Plan dedicates Goal 2 to public relations: "Improve visibility and awareness of library services programs
and collections." Objectives lay out the Library's work to share the Library's story through various media, promotion of
events, and development of an organizational model that increases public relations efforts.
A1111111111kh., "11h, �
ocaL
m m■mm�
music
project
In FY12, we continued promotional efforts in a variety of areas specific to
events and new services. We also utilized partnerships for cross - promotional
purposes. We continue to look for new ways to communicate our message
with the public, utilizing video, social media, our website, email, traditional
media, advertising and out -of- building locations to increase awareness.
A few highlights from the FY12 Public Relations Plan:
• Work continues with the new Public Relations and Marketing
Committee, an inter - departmental group tasked with helping
execute the Library's FY12 Public Relations Plan.
• New logo development and rebranding of the Iowa City Public
Library was completed, with a continued more consistent use of
specific colors and fonts in Library promotions.
• Work continues on the ICPL Style Manual, which will include the
preferred style for both graphics and language used to promote the
Library.
• Plans for marketing and promoting special projects were created and
executed, including The City Plaza Children's Garden, Summer
Reading Programs, Tech Zone @ Pepperwood, Local Music Project, Wrestling /Dan Gable and more.
• Some of the ways we reached audiences with news about our collections, events and services were through in-
house displays, Window newsletter articles, paid advertisements, Newsroom posts, News Scrollers on the ICPL
home page, The Library Channel promotional slides, posters in -house and off -site, press releases to media, phone
calls /email to local and national media /library bloggers, newspaper articles authored and edited by staff, staff
visits to KXIC and other radio stations, promotional products and special signage, social media pushes,
photography, and coordination of website development.
• Reusable banners were created for in -house displays including Staff Picks, Local History Resources and Travel
Resources. Reusable tablecloths purchased with ICPL logo for outreach efforts.
• An elevator wrap was installed on the first floor elevator as a way to promote the collection on the second floor.
Agenda Item 5D -2
• The new and improved Graphics Ticket database was identified as the preferred tool for organizing PR and
Marketing workflow. Additional checklist functions were built -in. Functionality was tested, and a walk- through of
the new tool was offered at an All -Staff Meeting. Staff members were trained and a department -wide training
session was completed with the Children's Department. One - one -one training provided by PR Specialist as needed.
• New analytics tools identified and reports are being compiled. Tools include Google Analytics, Facebook Insights,
Owly Reports and Piwik Analytics. Facebook & Twitter tools, Hootsuite, Social RSS and Twitterfeed are now being
used to manage cross - promotion of Teen, Newsroom and Staff Picks blogs across social media platforms. Staff
added as contributors to both Staff Picks and Newsroom blogs.
• Additional output data is being collected monthly on a variety of PR efforts so we can track progress from month
to month.
• Increased functionality of tools used to promote Library services include improvements made to both the News
Scroller database scheduling tool and The Library Channel promotional slide database.
• Work completed on BookMarks project, providing marketing and promotional assistance when needed, as well as
support in marketing a variety of other partnerships. Other ICUCOL projects cross - promoted on an ongoing basis.
• Created Facebook advertising campaigns
targeting very specific demographics for
Intellectual Freedom Festival, Summer Reading
Programs and Local Music Project to reach a
large group of new people for a low cost.
• New "Best of the Blog" Staff Picks display
debuted in November. Continuing to work with
staff on collection articles for Gazette & P -C.
The current KXIC plan also includes topic
suggestions for monthly collection promotion.
• Increased use of video as a way to promote
collections and services included the taping of
two videos which were Integrated into our
Staff Picks Blog, with more video work planned
in the new studio space in The Library
Channel /Graphics Area. Staff members also offer Patch.com a weekly video feature called "ICPL Recommends,"
which is then posted and promoted by Patch.com.
We made great strides this year towards creating an organizational model that increases public relations efforts, and
improves the visibility and awareness of Library services, programs and collections. We look forward to continuing this work
in the coming year.
Agenda Item 5E -1
a� IOWA CITY
yt PUBLIC LIBRARY
123 S. Linn •Iowa City, IA 52240
319 - 356 -5200 • www.icpl.org
TO: Library Board of Trustees
FROM: April Jo Harder, Public Relations Specialist
Kara Logsden, Community Services Coordinator
RE: FY13 Public Relations Plan
DATE: July 11, 2012
This month we send you the FY13 Public Relations Plan. The Library's Public Relations Policy (701) guides our public
relations and marketing work and specifically states:
The purpose of the public relations policy is to guide efforts to keep the community informed about
the Iowa City Public Library's mission, services and resources and to foster a positive public image in
order to maximize effective use and support.
The FY13 Strategic Plan dedicates Goal 2 to public relations: "Improve visibility and awareness of library
services, programs and collections." Objectives lay out the Library's work to share the Library's story through
various media, promotion of events, community partners, and support of improvements in public relations
efforts.
In FY13, we will continue promotional efforts in a variety of areas specific to events and new services. We will
continue to improve promotional efforts with community partners. We realize public relations and marketing
is an ever - changing area. We will continue to look for new ways to communicate our message with the
public, utilizing video, social media, our website, email, traditional media and out -of- building locations to
increase awareness.
Our Public Relations and Marketing Team will help support the execution of this plan. It is a diverse group of
staff members from throughout the library including the Library Director, Webmaster, Children's
Coordinator, Development Office Director, Public Relations Specialist and Community Services Coordinator.
The group will continue to meet monthly to discuss opportunities to keep the community and staff informed
about the Iowa City Public Library.
Staff members in both the Community Services Department and on the Public Relations and Marketing Team
look forward to working on the FY13 Public Relations Plan in order to continue to improve the visibility and
awareness of Library services, programs and collections.
Agenda Item 5E -2
FY13 Public Relations /Marketing Plan
Report prepared for the July 2012 Meeting of the Iowa City Public Library Board of Trustees
By April Jo Harder
Goal 1: Make the Library easier to use and more accessible.
Objective B: Improve accessibility by offering more remote locations for service delivery.
• Re -brand and promote Tech Zone concept at identified remote locations.
Objective D: Utilize technology to improve service.
• Consider new options to deliver Channel 10 programming.
• Use new Library Channel studio space to create more videos.
Goal 2: Improve visibility and awareness of library services, programs and collections.
Objective A: Vary delivery of library messages utilizing social media, website, email, traditional media, and out
of building locations to improve awareness.
• Use a variety of methods to keep the community informed about the building renovation project.
• Support Friends Foundation by using a variety of methods to reach out to potential funders for building
renovation project.
• Support Friends Foundation efforts including partnering on new trivia event to replace Spelling Bee and
helping promote it and other Friends events.
• Use a variety of formats to promote Library collections and resources.
• Encourage staff to add content to the Staff Picks, ICPL Teens, Newsroom and other ICPL Blogs to share
information with both patrons and staff.
• Consider regular electronic "newsletters" aimed at specific demographic groups.
• Incorporate more promotional video into PR efforts.
• Use a variety of methods to promote reference service, online databases, classes and tech support,
including sharing this information at community events.
Objective B: Improve promotional efforts with and to community partners.
• Work with new City communications staff to share city -wide information.
Objective C: Support improvements in public relations efforts.
• Support staff use of new and existing marketing tools including Graphics /PR /Printing Work order online
form. Offer classes in other areas identified by the PR /Marketing Team.
• Evaluate advertising budget to assure funds are allocated most effectively between available media
formats.
• Consider purchase of marketing and newsletter software.
• Create an ICPL style manual and provide staff training related to elements of style.
• Continue to look for opportunities for both Public Relations /Marketing and Programming Committees to
hold joint meetings and share ideas and information.
Agenda Item 5F -1
IOWA CITY
� � PUBLIC LIBRARY
123 S. Linn St. • Iowa City, IA 52240
vimur�u Susan Craig • vwee 319356.5200 • rw 319. 356 -5494. www.icpl.org
DATE: July 18, 2012
TO: Library Board
FROM: Susan Craig, Library Director
RE: FYI NOBU /Direct State Aid Budget
Each July the Board approves expenditures for the coming year from non - operating funds
budget accounts (hence the name N- O- BUdget). These are special funds that carry over a
balance from one year to the next, unlike the operating budget. Funds are generally
accumulated one year and spent the next, although the requirements of some parts of state
funding call for expenditure in the year received.
The Library Board authorizes expenditures from these funds when the budget is approved, but
the budget is amended early in the year when we know what the fund balances are and have
more information on project related expenses. There are ongoing expenses, the largest of
which are two part-time staff; estimated personnel costs in FY13 is $45,000. In addition, the
Board has approved annual expenditures for the Art Purchase Prize ($1,500) for many years
and has supported the City of Literature non - profit ($9,000, scheduled to drop to $6,000 in
FYI and $3,000 in FYI 5).
The most significant NOBU expenses this year will be related to the building project.
Undesignated gift money has been allowed to accumulate in anticipation of the project and will
be used to meet the costs of project beyond what the City has budgeted. The Friends
Foundation plans to "pay back" the gift account and match City funds for FYI 4. The proposed
budget includes moving the shelving stacks, new signage, equipment needed for the new self -
check station and the addition of DVD case unlockers at all self- checks. We will also be adding
to and reconfiguring the security cameras and the new electronic building directory and bulletin
board. Smaller amounts will be used to augment programming, printing and marketing
budgets.
Agenda Item 5F -2
FY13 Library Non - Operating Accounts Budget
Available Funding
Account Source Ending Balance
1002/442850 Undesignated Gifts Carryover $171,982
1001/442610 RRd (Interest) Carryover $13,548
1001/442640/442650 State Funding Carryover $181,447
Subtotal $366,977
Estimated Enrich Iowa Must be spent year received (FY13) $14,000
Balance $380,977
FY13 Budget
Type Item Cost
Personnel .5 LAIII, .25 Library Clerk $45,000
Services Architect fees, program expenses,
staff training, advertising, printing,
City of Literature, moving shelving,
signage $55,000
Supplies Minor equipment and furnishings for
service improvements /building
project, including additional self -
check station, DVD unlockers $50,000
Capital Support for Phase I of building
renovation over City's contribution
of $100,000, new electronic building
directory and bulletin board, security
camera enhancements, Art Purchase
Prize $200,000
Total $350,000
Agenda Item 66 -1
Access Services Department Report
Prepared for the July 26, 2012 meeting of the Iowa City Public Library Board of Trustees, by Heidi
Lauritzen, Access Services Coordinator.
Issuing Library Cards at Neighborhood Center Site: In June I had a request from the Neighborhood
Centers of Johnson County to help their day camp students at Breckenridge Estates get ready for visits to
to the Library to check out materials. This camp is located in rural Johnson County, and many of the
children are from families whose first language is Spanish. We decided that a visit to the camp itself,
modeled on our elementary visits, would work best (see photo).
Parents of the participating children were able to fill out in advance the permission slips for library cards,
and sixteen cards were issued. It was a great opportunity to use our card application form and circulation
brochures that are in Spanish. These kids have come as a group to the Library this summer, and are using
their library cards. An outreach story time for the group also is being planned by our Children's
Department staff.
More Interlibrary Loan Changes
Recently, due to budget constraints, the State Library of Iowa had to withdraw its support to us in
ordering out -of -state interlibrary loans. May and June have seen a number of administrative and training
activities, as we have set up our own ILL account in OCLC, learned how to use their software to manage
requests, and celebrated the arrival of the first couple of items that we borrowed on our own. Phil Kirk,
Access Services' lead ILL worker, is learning on -the -fly and trying to keep up with demand during an
already busy time in our department. For the first couple of months, we are only borrowing materials.
Once we feel we have that under control, we will begin to be a good library partner and loan our materials
to out -of -state OCLC libraries. We anticipate that this will increase the workload significantly in Access
Services and in the mailroom.
Hellos and Goodbyes Among our Pages
It's that time of year, when groups of our pages —many of whom are university students —take off for
their next adventures. Mary Estle- Smith, Page Supervisor, is busy training five new pages, and for the
next few weeks we will be saying our goodbyes and thank -you's to Matt, Emily, Amy and Nick.
Agenda Item 6B -2
Community Services Department
Update for ICPL Trustees and Friends Foundation Board
Prepared by Kara Logsden, July 2012
July is a good time to evaluate last year's work and set goals for the future year. As we pass the one -year anniversary of the
new Community Services Department, it is a pleasure to review accomplishments and look forward to FY13.
FY12 Highlights:
• Transitioned to the new Community Services Department. Welcomed new staff into the department and completed
cross - training for all staff assigned to work on the Fiction Desk and the Checkout Desk.
• Created a new ICPL Logo and began work to switch to the new logo in all places where the logo is found.
✓ Completed the first year of work for the Public Relations & Marketing Team. A report of FY12 accomplishments as well
as the FY13 Public Relations Plan is included in this Board packet. Many staff contribute this this effort including:
• 15 staff members shared Library news and promoted collections on the monthly KXIC radio program.
0 14 staff members contributed articles promoting the Library's collections to the Press- Citizen and Gazette.
• 7 staff members taped videos with Iowa City Patch promoting Library collections.
• 2 staff members who wrote 94 Newsroom posts.
• 19 staff members who wrote 136 Staff Picks posts.
0 4 staff members who write 96 Teen Blog posts.
✓ Initiated and then re- branded the Tech Zone @ Pepperwood outreach program.
✓ Secured funding for, ordered, and installed a video studio to record programs for The Library Channel and webpage.
✓ Ordered and installed new meeting room tables.
FY13 Goals;
• Transition to the new public service desks with the goal of continued good customer service.
• Introduce opportunities outside of the Library for community members to learn about eCollections and eResources.
• Work with Children's Services to identify new opportunities to deliver programs for children via The Library Channel
and video streaming.
• Evaluate and, if feasible, purchase software to help promote programs and create eNewsletters.
Working at the Library is truly a team effort. I wish to extend my personal thanks to all the Library staff who work diligently
each day to offer exemplary service, work toward personal goals, and keep the Library moving forward. Thank youl
In other news, use of the Tech Zone @ Pepperwood has been slow but steady. Since re- opening in June, 25 people have used
the Tech Zone. In addition, each Wednesday afternoon the Children of Promise group takes 12 students to a special session
at Pepperwood and another 12 students to Teen Tech Zone at the Library. This has been a good partnership. Children of
Promise is a group coordinated through the Broadway Neighborhood Center to provide learning opportunities for teenagers.
Our plan is to continue to monitor use this summer and transition to a fall schedule, maybe one day a week, on Thursdays
once school is back in session.
Brian Vissser and Kara Logsden recently met with 12 volunteers who serve as readers for our partnership with Iowa City
Hospice to bring reading and discussion programs to area care centers. In FY12, 8 readers volunteered 60.5 hours and read to
361 individuals. At our meeting, when the volunteer readers were asked what the best part of this project was, the
overwhelming majority said the best part was the connections they made with the residents of the care centers. They
enthusiastically want to continue the reading program and look forward to the next book Library staff select. It is often at
meetings like this when we are reminded of the difference the Library makes for the people in our community — whether it is
In the Library or through the partnerships we have with others. The Library makes a difference every day!
Agenda Item 66 -3
Reference and Instruction Department Report
Prepared for the July 26, 2012 Meeting of the Iowa City Public Library Board of Trustees
Maeve Clark, Reference and Instruction Coordinator
Summer Reading Program Adults and Teens
Own the Night is the Summer Reading Program theme and the library is having a batastic time in related
programming! Patrons could ready themselves for the July 20 release of The Dark Night Rises and the
Cape Crusader's return with week -long series of Batman films. Popcorn was served to an appreciative
audience who refreshed their Gotham memories with four previous Batman films. The Batman film fest
ended on Saturday with three contemporary animated Batman films.
But the bat highlight, (at least for me), was the presentation of Incredible Bats by Sharon Peterson.
Sharon shared her live Egyptian fruit bats and everyone learned all about the goodness of bats. As a
special bonus the public could even pose for a photograph with a real live bat.
Registration for adult and teen summer reading program is down this year. Team Programming will be
reviewing our current summer reading program and make suggestions for how we can increase our
numbers for the reading club as well as programs for adults and especially for teens.
Reference Services
Did you know you can chat with a Reference Librarian? ICPL has had chat as option for contacting the
library with a question since 2008. While chat is not heavily used the service offers another option to
connect with the library. We recently switched to a new chat client when Meebo, our previous chat
client, was sold to Google. The Reference Desk has a 90 -day trial of LibraryH31p and we are using, Pidgin,
as our new chat client. If we opt to stay with LibraryH3lp it will offer us the ability to provide chat on
more than one public service desk and as a means for staff to communicate with each other as well as
with public service desks. If you have not chatted at ICPL, give it a try.
We recently added two new computer classes for the public - facebook and Google Docs. Both classes
were offered not only in the Computer Lab but as part of the Tech Zone @Pepperwood. We are also
partnering this month with the University of Iowa Hardin Library for the Health Sciences to increase
consumer health literacy. Chris Childs, Education & Outreach librarian at Hardin will teach two classes
on MedlinePlus, a premier consumer health resource from the National Library of Medicine.
Agenda Item 6C
Development Office Report
Prepared for the Iowa City Public Library Board of Trustees
July 26, 2012
By Patty McCarthy, Director of Development
Thank You for Your Generous Donations
The Annual Fund of the Iowa City Public Library Friends Foundation is the unrestricted use fund. Its
growth is the focus of many of our fundraising efforts with the Foundation Board of Directors. The total
of all contributions received by the Friends Foundation last year was more than $191,000, and as you
can see from the information below, generous gifts to the Annual Fund were higher than the previous
year. The library is able to spend Annual Fund gifts on whatever is most needed most, while designated
gifts are those received for the purchase of specific materials (i.e. children's books) or to support special
library programs.
Compared to pre- recession years, last year's Annual Fund total is lower than the Foundation's best -ever
total in FY2010, but is still very strong. Support of the Foundation's special events including the Building
the Collection live and silent auctions, the Spelling Bee, and Book Gala continue to engage new donors,
and are included in the Annual Fund.
Income at the Book End income was $24,463 which is down compared with recent years. The Book End
Committee and volunteers are working with Development Office staff and Foundation Board members
to develop new sales strategies and we are committed to growth in the new year. You can help by
spreading the word about the store on the library's second floor. Check out and "Like" our new
Facebook page https : / /www.facebook.com /TheBookEnd.
Year
Amount Raised
Annual Change
Average Gift
# Donors
Up 10%
FY2012
$129,748
$12,105
$172
755
down 36%
FY2011
$117,643
$66,986
$150
783
up 59%
FY2010
$184,629
$68,776
$257
718
down8%
FY2009
$115,853
$9,840
$139
836
up 5%
FY 2008
$125,693
$5,545
$140
847
up 1%
FY 2007
$120,148
$1,108
$133
814
Welcome New Staff
It is a pleasure to announce that Mary Gehris has been hired as the Assistant to the Development
Director. Ms. Gehris will join us on July 30t" and has experience as a Four Oaks fundraiser, Mount Mercy
College relationship builder, and Cedar Rapids Gazette business sales representative. We look forward
to working with her to achieve the Foundation's ambitious plans for growthl
Agenda Item 6D -1
The Dark Knight rises from the page
By Brian Visser
For the Press - Citizen
"The Dark Knight Rises" has given everyone Bat- fever. Staff members at the Iowa City Public
Library encourage you to embrace your inner superhero by reading up on the 74- year -old
character. Our picks:
Last September, DC Comics relaunched their entire line of comics with new number ones. The
first Batman collection from it, written by Scott Snyder and drawn by Greg Capullo, is Batman
Vol. 1: The Court of Owls. In it, Bruce Wayne discovers a mysterious group - the titular Court of
Owls - has silently controlled Gotham for generations. The Court's existence, which Bruce
doubted his entire life, shakes him to his core and makes him question how well he knows the
city he has been trying to protect. Snyder makes the story accessible while effortlessly blending
new elements into the mythology. Capullo blew me away with his gritty and detailed art, and
he's perfectly suited for the horror that creeps into the story.
Comics fans usually recommend Batman: year One to new readers, but, while I love Frank
Miller's masterpiece, there are other stories set early in Batman's career that I love even more.
Batman and the Monster Men and its sequel Batman and the Mad Monk are delightfully retro
tales written and drawn by Matt Wagner. Batman butts heads with the mob and supernatural,
while mainstays like the Batmobile are introduced. It's a pulp take on the character that you
really don't see anymore.
For something a little different, Gotham Central is a police procedural set in Gotham City.
Batman is rarely seen, but plays an important role in the story. It explores what it's like to be a
cop in a city with super - villians and have an uneasy alliance with its vigilante protector. Co-
writers Ed Brubaker and Greg Rucka make their characters live and breathe - including one of
the most prominent gay characters in the DC universe, Renee Montoya - while artist Michael
Lark grounds the tale with his realistic style.
Grant Morrison's epic run on Batman starts with Batman and Son (Yes, Batman has a son).
We're introduced to Damian Wayne, the offspring of Bruce and Talia al Ghul. From there,
Morrison embraces Silver Age craziness with a mean edge in Batman: The Black Glove. Then
there's Batman R.I.P., several volumes of Batman and Robin, and Batman: The Return of Bruce.
Batman Incorporated is the payoff of that fantastic build -up, and features Bruce Wayne
recruiting an international team of Bat -men.
Agenda Item 613-2
Escape into travel stories
By Maeve Clark
For the Gazette
Do you have summer travel plans? Let reading be your escape. Travel writing is a way to take a
trip vicariously. My picks are a mix of new and classic travel stories.
Start with "Wild: from lost to found on the Pacific Crest Trail" by Cheryl Strayed. This new
bestseller takes readers on Strayed's 1,100 -mile trek on the Pacific Coast Trail (PCT). She is
almost always alone. Her shoes are too small. Her pack is too big - so big in fact that she names
it Monster. As she hikes she sheds items from her overstuffed backpack and the grief and pain
she has carried for years. While "Wild" is the story of Strayed hiking the PCT, it is so much
more; it is the journey of Strayed's redemption.
A classic travel title is John Steinbeck's "Travels with Charley: in search of America." Originally
published in 1962, "Travels with Charley" recounts Steinbeck's 10,000 -mile journey with his
standard Poodle, Charley. They cross the United States in Rocinante (the name of Don Quixote's
horse), his three - quarter -ton truck, outfitted with a cabin. Steinbeck's goal was to reconnect
with America. "Travels" was well- received by the public, but not so by all the critics. Put me
firmly in the public camp.
Pick up any travel book by Des Moines native Bill Bryson and you will not be disappointed. A
favorite is "A Walk in the Woods: rediscovering America on the Appalachian Trail." It is a
humorous account of one man's attempt to walk the Appalachian Trail (AT). After returning to
America following a long sojourn in England, Bryson decided to "rediscover" his home country
by walking the 2,100 -mile trail. He is joined by a childhood friend and they too are ill- prepared.
But unlike the PCT, the AT offers more stops and more opportunities for interactions with other
hikers and the local folk.
"Best American Travel Writing" is an annual publication with some of the best writing from
magazines and blogs. Other travel anthologies include "The Best Women's Travel Writing: true
stories from around the world" or "Best of Lonely Planet Travel Writing."
Your journey to another location need not involve a plane or train or passport, just a trip to
your library. Come explore the shelves and transport yourself.
per capita basis. They used the money
for technology and collections."
Louisiana Division of Adminis-
tration spokesman Michael DiResto
told Ilotfine, "The FY13 Louisiana
budget includes two federal tech-
nology grants for the State Library
for the purchase of ebooks ($I mil-
lion), which local libraries can use
through the interlibrary loan pro-
gram, and to provide statewide tech-
nology training and equipment for
public libraries ($782K) —for a total
of almost $1.8 million, which more
than makes up for the $896K in di-
rect state funding."
However, those federal technology
funds from the Broadband Technolo-
gy Opportunities Program (BTOP)
are earmarked specifically for pro-
viding training, laptops for citizens
to check out, and accessible worksta-
tions for the blind. As such, they can-
not be distributed to local libraries to
maintain, upgrade, or replace the in-
library desktop PCs and servers that
were previously covered by state aid.
Increased access to ebooks may help
make up for lack of collection devel-
opment dollars to some extent, but
since 34-43 percent of Louisiana res-
idents don't have Internet access at
home, ebooks can't completely re-
place the lost dollars for print mate-
rials, especially in poorer areas.
Read more about how the cuts
are going to hit Louisiana libraries at
ow.ly /bWML9.
Iowa City Library Launches
Local Music Project
When the Iowa City Public Li-
brary (ICPL) launched its Local Mu-
sic Project at music.icpl.org, an effort
that makes the music of local musi-
cians freely available to Iowa City li-
brary cardholders, it may not have
expected the nationwide interest it
received. The project made waves
around the country, getting the
Agenda Item 6E -1
Cyndi Lauper's LGBT Project Reaches Out to Librarians
Grammy Award -- winning artist Cyndi Lauper (pictured) wants to put an end to homeless-
ness among lesbian, gay, bisexual, and transgender (LGBT) teens —and she's hoping her new
Forty to None Project (fortytonone.org) will raise enough awareness to make a difference.
The new campaign, part of Lauper'sTrue Colors Fund (truecolorsfund.org), aims to em-
power and advocate on behalf of homeless LGBT teens, who, according to the National Co-
alition for the Homeless, account for between 500,000 and 1.6 million homeless or runaway
youth in the United States each year. And while LGBT kids make up an estimated three per-
cent to five percent of the general population, they account for as many as 40 percent of the
homeless youth population.The reason? Because families often abuse, neglect, and reject gay
and transgender teens owing to their sexual orientation or gender identity, Lauper explained
1
i
SE
I
in a blog post on the
Forty to None website.
"For far too long, gay
and transgender youth
who are experiencing
homelessness have not
received the attention,
resources, and support
that they desperately
require," said Lauper,
explaining that Forty to None is the first national organization solely devoted to addressing the
needs of homeless LGBT teens and hopes to end the crisis by bringing the 40 percent figure
to none. "All of us must join together to stand with America's next generation so that they can
stand on their own."
LIBRARIES IN PERFECT POSITION TO HELP
School and public librarians are not only in the perfect position to educate and get the
word out about this problem, but they also offer LGBT teens a safe haven, said Greg Lew-
is, executive director of theTrue Colors Fund, which seeks to advance LGBT equality. "For
many young people who find themselves homeless, the local library is the only place where
they can search the Internet for information and resources. For this very reason, libraries
and librarians can play a major role in dispersing effective, sometimes lifesaving informa-
tion for homeless or at -risk gay and transgender youth looking for help," Lewis said.
Although the project hasn't developed any formal ties with libraries as yet, Lewis said,
"We would definitely be interested in talking with (librarians] to ensure that gay and trans -
genderyouth are getting the information and are connected to resources that they need ei-
ther to avoid homelessness or overcome it. Libraries are an important place, and we would
definitely be interested in having those conversations."
Forty to None's five -year plan is to "drive down the number of gay and transgender
youth on the streets" through an education and awareness campaign; to advocate at the
federal level; to train service providers to be more inclusive and understanding of the issues
facing these kids; and to empower homeless gay and transgender youth.
Read more about the project at ow.ly /bWHBT.
LIBRARY HCTLIIVE July 9, 2012 3
The National Geographic Magazine Archive
from 1995 onward is now available online
from Gale. Also available is a new reference
collection of National Geographic books,
maps, videos, images, and more.
Two American Society of Plant Biologists
journals, The Plant Cell and Plant Physiolo-
gy, are now part of the independent Schol-
arly Publishers Group, managed by Drag-
onfly Sales and Marketing Consulting.
EBSCO Publishing now offers hundreds of
videos in a new Leadership & Management
Video Collection, covering such topics as
change management, coaching, professional
development, ethics, and more.
Auto - Graphics has integrated Comprise's
SmartPAY Online payment system into its
VERSO library management application. Li-
brar es can offer 24-7 payment opportunities
through their catalog / website, and users can
purchase content or make a donation.
Tutor.com's Ask A Librarian Online Refer-
ence Center product will be integrated into
theTutor.com Learning Suite.This additional
resource joins homework, GED, career, and
tutoring modules.
VTLS's Virtua integrated library system
now includes advanced floating collections
management functionality. The "configu-
rable collection- balancing function" allows
for returned items to be redistributed among
branches regardless of where they are
returned.
Gale, part of Cengage Learning, has
launched ed2go for public libraries, which
provides adult education, career; and corpo-
rate training online training courses, with
some offering certificate programs. See more
at www.gale.cengage.com /ed2go.
Credo Reference's Literati product, a col-
laborative research platform, now includes
texting capability supplied by Mosio, Inc.
Literati'sText a Librarian component has in-
tegrated several kinds of live support from
librarians via chat, email, and website
support tabs.
Send Company Announcements to L1Hotline@rrediasourceinc,com
attention of librarian.net and oth-
er venues, despite being only a few
weeks old. So far, there are 49 albums
available, and the list is growing.
One of the aspects of the proj-
ect is that the music is freely avail-
able to Iowa City cardholders in per-
petuity. Senior librarian John Hiett
said of the payment model, "Typi-
cally, we pay $100 per record, with
a few exceptions. This leases us the
right to offer cardholders the [abii-
ityl to download and keep the mu-
sic. The lease runs two years, but the
downloads are forever. Authentica-
tion software restricts access to our
immediate service area."
The local nature of the project,
with its strong sense of place, may
be part of its appeal. Artist Catfish
4 LIBRAHYHOT'LINE July9,2012
Keith said despite touring worldwide
he prefers to release his music on his
Iowa City -based independent label
and remain part of the local scene.
Artist Tara Dutcher told Hotline that
her music students think it's amaz-
ing to have such a resource of their
local musical heritage.
None of the artists interviewed
had any reservations about the li-
censing agreement and mostly seem
happy just to have their music reach
a wider audience. As artist Patrick
Bloom said, "The library is a commu-
nity resource and shouldn't be con-
sidered a profit center.... I'm happy
to have my music offered to folks who
may not have heard of me previously
and who may then share their excite-
ment about the music with others."
Agenda Item 6E -2
Ultimately, Hiett hopes to grow
the project beyond its hometown
roots, "My wilder dreams include
a statewide consortium that could
offer musicians some real money
and library users a much wider se-
lection," said Hiett. Though Hiett
has no plans to reach beyond Iowa,
ICPL encourages other libraries to
adopt its model, offering its contract
for use and to answer any technical
questions about its system.
Califa Lands $325,000 in
Ebook Project Funding
The San Mateo-based Califa Group,
which is the largest library net-
work in California, has made major
strides in its effort to create an ebook
ownership model along the lines of
that in Colorado's Douglas County
Libraries.
Califa has substantially increased
its funding for the project from an
initial $30,000 to $326,000, and Con-
tra Costa County Library (CCCL) is
going to be the pilot library. The con-
sortium, which represents 220 multi -
type library systems, is on the verge
of striking a deal with Smashwords
(www.smashwords.com) for outright
ownership of its top- selling titles,
which will also include a self -pub-
lishing option for patrons. Califa has
partnered with the Kansas State Li-
brary, which has joined the consor-
tium and is going to provide fund-
ing for the project, and discussions
are ongoing with other state library
agencies. Additionally, Boopsie will
provide mobile apps for the platform -
Under the deal with Smashwords,
a four - year -old rapidly rising self -pub-
lishing platform that recently report-
ed annual revenues of $12 million,
Califa will be able to purchase about
10,000 of the company's top titles for
about $3 a title. Califa will house the
files on an Adobe Content Server it
purchased for $10,000 (with an annu-
Agenda Item 11A -1
Visa Report 29- Jun -12
Fund w Cost Ctr - Expend
Amount
Description
1000
442110
436050
$240.00
Registration
1000
442140
455010
$330.36
Printing or Graphic Supplies
1000
442110
455010
$35.16
Printing or Graphic Supplies
1000
442140
455010
$52.74
Printing or Graphic Supplies
1000
442110
455090
$158.35
Paper
1000
442110
469320
$102.66
Miscellaneous Supplies
1000
442110
435057
$13.57
Couriers
1002
442840
469320
$26.78
Miscellaneous Supplies
1002
442840
469320
$25.00
Miscellaneous Supplies
1002
442840
469320
$30.00
Miscellaneous Supplies
1000
442500
469320
$48.17
Miscellaneous Supplies
1000
442500
469320
$97.12
Miscellaneous Supplies
1000
442500
469320
$15.98
Miscellaneous Supplies
1000
442500
469320
$9.60
Miscellaneous Supplies
1000
442500
469360
$8.58
Food and Beverages
1000
442500
469360
$41.97
Food and Beverages
1001
442640
469320
$108.01
Miscellaneous Supplies
1000
442140
438140
$34.00
Internet Fees
1000
442140
444080
$54.10
Software Repair & Maintenance Services
1000
442140
455010
$10.00
Printing or Graphic Supplies
1000
442140
455010
$88.98
Printing or Graphic Supplies
1002
442820
477020
$83.85
Books (Cat /Circ)
1002
442830
477210
$55.97
Non - Fiction Video -DVD
1002
442830
477210
$21.95
Non - Fiction Video -DVD
1002
442830
477340
$37.00
Print /Circulating Serials
1000
442110
436060
$55.99
Lodging
1000
442110
438140
$2.99
Internet Fees
1000
442500
445140
$295.46
Outside Printing
1000
442140
455010
$419.70
Printing or Graphic Supplies
1000
442500
469320
$49.99
Miscellaneous Supplies
1000
442140
469320
$129.99
Miscellaneous Supplies
1000
442500
469320
$104.95
Miscellaneous Supplies
1001
442640
469320
$199.00
Miscellaneous Supplies
Tuesday, July 17, 2012 Page 1 of 2
Fund — Cost Ctr — Expend Amount
1002
442830
477220
$29.99
1002
442830
477220
$39.99
1000
442120
442010
$46.66
1000
442120
442010
$72.57
Grand Total
$3,177.18
Multi- Media /Gaming
Bldg Rep & Maint
Bldg Rep & Maint
Agenda Item 11A -2
Tuesday, July 17, 2012 Page 2 of 2
(11
o�
N
H
N
H
r
H
r
0
H
HI
rn
H
ca
W
H
a
I
[n o
H M
z
W H
cp�n+, H O
P H H
W H N
H � �
G 0
r
W W
W W
a M
O
W
y) 1
0 r 0 01
N OJ
II O 11
r a1 M 01
N O
�
� i
II II
O I
O Ift W M
H �D
I r II
I
N d' H m
b H
II W II
I
r 01 M r
d� N
I M I
I
I
O O
r
II � II
II O II
f
lU M
b
II � II
I
I
I
I
r
1
�
II r II
II II
II II
II II
II
It II
11 II
II II
11 I
I
I
1
I
1
1
I
N
1
N
N
+
co
O]
0 q
i
0 16
4J
W FC N i1
N
I X bi O
ol
p
> O rd FJ
v
N X la ro
ro
i
�' �' O
rid
C7
-�i
S I
r6 N rd W
N
ri I
�I �V H H
1J H
i.r 1
A A A U
U 1
-H •rf .H N
.� b
FC I
a a a (x
O �]
Agenda Item 11B -1
m
N
O
N
H
r
r�
r
O
a.
3
�3
H
H
Q
W
H
a
N
r1
H
Wz o
H £ ry
z w �
W V O
E a
w Q O
U] fA H
Pl q H
H w
q O n o
a o
PQHo
r>4wz
� a
Cw x
ril P4
.] F
O
w
41 1
vF M
P O
M w
II O II
I
�O N
O O
Ol N
11 ri II
O I
at of
H N
I
l� t0
M N
Ot H
11 C II
a I
T 01
N M
O H
II M II
II II
I
T M
N
11 O I
I
� Ol
M M P
O
II l0 II
I
I
I
I
N
ri
II h II
II II
II II
II 11
n II
I
I
I
I
n u
n u
a
I
#
I
�
I
t
I
I
I
H
s
v
w
J
7
U 1
N N
N ri
ri ri
W
N
W
w rl
H
o--°i�
�h
Wo.
N
CL N
N
H
a m
m x
o Kc
Agenda Item 11B -2
m
H
N
H
N
H
r
H
r
O
M
O
H
W
H
ql
H
a
I
O I
I
I
I
I
I m
u
I U
I •ryy1
N
I v
I (n
I
y] I
} I rd
1
U
u 1
� I a
m dl 1f1 m M
m H N m m
H N W C W
N 01 M N O
d o
N N N N N
M r 0
w H
m
a)
m
N
ro
U
H m C
G N N tt W
m H Rt m a)
P4 m X o
Agenda Item 11B -3
a
r 1
r
W
o
C
V
N
N
0.
H
W E
❑
N r M
O a)
W W
O
N
H
M
N
H
W 1
VI
q
m
?IR
m 01 H
O
F m
!P
M 1
M
O
� to m
q
I
I
F
I
1
P
dl
O N N
pq P4
1
-H ,H H
M>1
H
aa
H H
•
1
1
1
1
q
H
q
O
o
4J
O }
W H
O
1>
H
IQ
�>1
VAi
W
M CO X
W
H
W
W
a �
m
o
w
m
I m
u
I U
I •ryy1
N
I v
I (n
I
y] I
} I rd
1
U
u 1
� I a
m dl 1f1 m M
m H N m m
H N W C W
N 01 M N O
d o
N N N N N
M r 0
w H
m
a)
m
N
ro
U
H m C
G N N tt W
m H Rt m a)
P4 m X o
Agenda Item 11B -3
a
r 1
r
o l
o
H
m m O
r
m l
1
m
M 1
I
M
m
N r M
O
N I
Ltl
m 1
W
H
O dl r
N
W 1
VI
H I
H
01
m 01 H
r
01 1
!P
M 1
M
lfl
� to m
O
I
I
I
1
dl
O N N
m
1
-H ,H H
I
aa
N
m
1
1
1
1
I
I
1
I
m
M
W
O
M
G
3
O
O
W
H
m
U
O
a
U
Pi
m
In u
AJ m
E 0
a)
q
C
b
m
1�
w
ch
r W
M m
m m
m r
M r
H H
H
H m
a)
U
O -H
m
}a
a y
H
m
m
m
mqq
m m H
U
r1
-r1
O
-H ,H H
aa
4J
IQ
VAi
W
M CO X
W
m
m
C
O
C
a
U
b
EG
�
U
N
M
O
88
d
A
iOC
f
ro
rt
m
ro
s,
N
v
s,
A
q
I-1
O a
to
C
a
C
a
rou
O
i
4
0
a
tU
H
}�
O
(d
CA
X
A
to
U
SOd
H
•4
H
R
A
u
a
a
a
m
M
W
O
M
G
3
O
O
W
H
m
U
O
a
U
Pi
m
In u
AJ m
E 0
a)
q
C
b
m
1�
w
ch
r W
M m
m m
m r
M r
H H
H
H m
a)
U
O -H
m
}a
a y
W
M
O
N
H
r
0
M
ul
01
E
Q
H
Q
WI
H
a
N
z
w
[A N
p r4
W CU a
F 9 M
Gzj Q io
£ o
co O O
� W F
H H
H E
Q H
q o
q 2C
pq H Q
H p$
w
aS�x
W H
N a
O
W
rn
jJ t
1p dl 0 I
N
W I
W
II O I
I
O OD H I
N
W I
W
I H
I
Q I
� I
N P to
H
I
�p I
lD
II II
II l� 11
I
W u1 m I�
H I
H
II M II
I
L
I
H O) N I
(`
1
II O
I
I
I
I
I
I
I
I
II P II
II II
II 11
I
I
I
1
I
I
II II
II II
II I
II II
N
v
(P E
O U
W Ski
R
m
Q
J�
ry
41
N
W
H
ro
U
N ro W
0004
cn O
w
4J
m
U
w
N
JJ
4A
C7
rd
rd
0
O
H
ri
H
,d
rd
h
H
K4
r1
ro
h
H
m
u
O
E
O
F
C7
r
Agenda Item 1113-4
r
N
�i
r
r
0
w
N
E
N
H
Q
a
E
H
H
H
H
U
N
qz H
H i m
[�z[���II
y z 0
WVI � o
w F
u
OQ
M
Q m H
HQ o
0
W o
°w o Q
C4 0
H
w
P4
H pq W
H
O
w
m
aJ
0 I
ri I
0 1
I
,4
7 I
U I
� I
^Y
I
i
I
I
I
i
yJ I
I
E
E I
v I
0 I
4 I
7 I
A I
m I
.1 I
Q I
W I
o I
ro
E
Agenda Item 118 -5
l0 H r I
W
dl
0 6l In I
m
1f1
r
m
lD I
r
l9 o ql
I D
l0 l0 M I
N
H
M N m I
N
N
m
r
o 1
0
m m m
1 0
I
07
I
C
I
❑ q
I
ri H l0 I
W
N
W O m I
Ol
W
Ifl
W
N I
H
61 r r
I to
N 61 1O I
r
61
H m r I
1p
M
dl
O1
111 I
M
lfi H r
I I11
y�y O
"y
-.yi M O
y�y X O V
>�>
0
m m
7
[q
!1 SOI 4A
LI
W
I
W H
Ol
o
o ri
M
01
in rtro
-
N
I-I
ql
c11 N O1
m
M 1"I I
M
lil
r
N I
01
N
(d a
r
I
M
N dl
I r
C I
I
W
I
I
A u"
I
I
A A u W
A
I
I
I
H
-.i m 'I
I
1
I
H
a) -.H
14 [4
0
I
I
a a x 0
rl
I
I
r-i
N
aJ
v
ID
ri
p
N
m
ro
O
07
qq
C
q
❑ q
r
N
O -f fA
•rC
t
1
:
a
J
N O
W
vi O N
1/l U W
UI
O U1
a) }4
a)
a m i N
N FC S4 (u
W
4 m
y�y O
"y
-.yi M O
y�y X O V
>�>
0
m m
7
[q
!1 SOI 4A
LI
W
LI 41
1�
04
U
mb
in rtro
w (d 'd
ul X mrd
ul
ro
°
"
° m
m
�
F
o rd
(d a
r
QI w
(d ro al M
ro
w m
A u"
A A u W
A A u W
A
u w
.! a)
H
-.i m 'I
ri H a) -H
H
a) -.H
14 [4
0
a a x t7
a a x 0
rl
% 0
r-i
N
aJ
N
ID
ri
p
N
m
ro
O
N
?
W N
N
V
a
H ro
a
m
m
m
cn
(d �
G
"y
m m
7
m
Pl
m
aa) Id
LI 41
1�
04
U
ira� 1�
ro
W F
m
E
F
E
r
an
rl
N
r1
H
O
E
H
H
Q
W
H
a
H
H
H
H
[t; N
H
Q
H
po Ezo
o O
tk yyW E
PfA W N
H
Q ul H
Q HQ O
FIB O O
R1 Q
r a
E W
WWWHH W W
a >1 H
O
w
a� I
C 1
7 I
� I
J
u
U
v
N
Sa
N
Q
w
O
{Ul
a
M O
I M
OJ I OJ
W H
I 01
W I O
I
I
o co
I m
H I H
N W
1 0
H I H
-
I
N N
i ul
I
O
I O
I
H
I H
1
1
I
I
I
N
W
VJ N
N N
U
W
� b
q
6 N
4J
M
.H
ra
a
h
u
H
�rf
rd
V
rd
rl
f6
•rl
>
w
-r
u
ro
w"
W
O
N
H
H
h
v
m
m
i
U
41
O
H
A
H
O
H
r
w
M
O
b
L`
#
#
#
#
H
O
E
x
Agenda Item 1113-6
H
v
rn
ro
a
H
H
ut
H
N
H
r
H
n
0
W
O
H
Q
W
H
a
� H H H I ct1
i
� I
1 �
r i
x
d' l0
H
t11 H
M
M lfl N M
0
0 0
M 0 1 w
1
N 01
u/
N N
M
H Ot N h
M
10 O1
u1 O i l0
w
o
x
.1
E
+1
N M
O
N H
O
H N r O
M
H
M W r H
H
O H
N
N N
O
H N N
N
H r
H
H O 1 N
1J I
H a1
N
H W
l M
l0 l0 N w o
01
o r
H N t o
G
o
H
d1 N
W
N N N C
N
C1
D r
N
m
H H
H
ro
W
0.l O
H
I M
� H H H I ct1
i
� I
1 �
r i
x
u
W
u
z
a
w
o
x
.1
E
+1
N
H
co
H
o
U
U
wulw
Q
H
o
a
G
o
�
u1 Q
N
H
ro
W
0.l O
H
Ul
DQ
Q
0
o
E
Q
z
o
Om
x
a
F
W
�
a
F
J-1
xW
W �
H
a H
(4
UKC
O
N
W
a
ro
N
v
Q
ro
N
a
I
U I a
m
ro
is
R
-N
a
Agenda Item 118 -7
r o 0 0 0 0 0 0 0 0
. . . d1 . . \p O 0 0 .
h N C 0 M N
H N l0 h H M H W O 1p W
'dl H N N H H itl H N H
M H H
i
va
a
U
G
ro
Ci
a
J-1
F7
ro
ro
£
q q q
G
m x w x
x
W
W
W w
W
N N i4 N
}4
U
U
U U
a'
rN
O O
rd ro ro
ro
zzzzzz
H4J
z
uwaaw
0 0
0
0
0 0
-,A
-H O u1
M r a a a
a
V7
zza�aQ�a�a�azzu
ul
H H
H
H
H
H
H H
b
M M W
H
a
E
p. H a
ro H p
uaxua
0 a 9 M 9
-N
us
w'
H
H
W W
P]
W
Rl Co
H H
H
U
0 -H a a a
a
H H
H
H
H H
O
H
b H H
.A V V U
11
N
v
,q
FC
x H ul
H o H
OY W. CG
N E H
ar
H
9
H
ai W'
H H
y+ �
H E+ I
N
N
�
A
H �.q a
O FG
g
iV M ro ro
a W X X
ro
`Ti '7-1
H H M
a
M
5 N
O O
0
0 0
Iq 14
a
A
W
W a .a7
4
U
HHW
HPqq H
dl
rn N O
b 0 la la
}>a
Q
x.,
0
{
N
H
a a
}H� >r
>H
>r
>� >r
ry r.� W
rd
H
o
m. U lroi t4
H
,7
A A R
A
Q)
s
H K 9
9 H H
H
H
H H
H H H
O
N
r\
v
M
h
h a a
a u u
u
u
u u
Q Q a
H
H
4R w Z
o x a a a
a
00 O
U U U
pq
u U U
U
W
frxG
Ia]
pq
Lo M M
H
H H H
ri
a 0
z
H
x H
W W W
E
H H H
£
O O x x x
x
a
an a�
w
z 0000
W W
rppr��II
uuu
I 1
�FC GC
>40HW
W
w W
W
z 'z 7.
m
0 K, a s
[4
1a-1
a
E, p
Q
6ZHO
�>1
0
0 0
o
z z z
0
W E E E
F
Ix
a4
vi
E Ls
w
0 0 0
u
P. a
s
M
M M
M M M
W
9 a
H H
U U
U 4, W
W
H
H H
rqHqr��
£
FG
FC W W
M
N
m
q
a
(: m
N
M H M
h 01 O1
61
m
01 O�
M d1 M
U
O N
M
M Ifl O
if1 rfl u)
ifl
Ln
u) Ifl
I11 N l0
-ri
O d1
cN ul
N ul O N N
N
UJ H
H
H l N
M O O
O
O
O O
M M w
O H
H H ul
dl O H d� r
H
}4 O
O
O N w
w H N
M
H
M M
0 0 0
0 0
0 0 0
0 H 0 0 0
0
a H
H
H O O
O O H
N
O
H N
H H H
a
O H
H H H
H H H H H
H
P4 o
0
o M M
M a w
a
w
w w
r r H
m
o 0
0 o r
H H r r H
r
�
r
x
+
W
(U
)s
(d
a
u
W
u
z
W
N
E � H
H
a � M
rn{p�
w V] H
pq
a Q �
u w
w o �
H W
Q 134
Q H o
O
$ z
N E w
CQ > N
a u O
� w
w
a
E
W
Q
w
I(J
H
N
H
r
H
r
0
w
m
H
QI
w
H
a
Agenda Item 1113-8
O N O r r l0 O W O N 0 0 0 0 0 M 0 0 0 0 0 0 0 0 0 w H 0 0 0 0 M 0 M W
I Ifl H o If1 O M O H 01 O O O O C H M 0 0 0 M 0 0 0 0 M M O O O N H r 0 M
r W N dl l0 H O lP H Ifl d1 N r r N l0 O O O M O 0 0 0 W O w M O W M Ill W
M
Vl 0\ W dl W W 111 01 M d� O r l0 l0 l0 N W 01 o O W ry N H O W M O l0 O W W H H
w
1� H W H H M H V� to N r 0 Ol M M H H H m r N M ll) N O H M W M O
1 I
CyQ 1 �
�V I
I
I
I
I
w W
V) D v
N w N N U 01
w w U a) w •.i w
U U HHi yU IU � uj
I Q/ (d (d if N In �1
I N w w N U U w w w
1 pw 11 M N CA w W
r S4 -H w u z N N C d)
I u `A £ G (dHH q C G q
H u rt C a a N d w m
ld L� C w F C al C
O `a ?l 41 G C q {wl tj -.Ci �
11 1 W m ., C •� qb r6 C C 16 C
R .Ud rt W m 3 3 x x .x £
U 10 N a w Qi Id rl
v v u 4l w RIu yoy > a 1 M H Pl -H 1J 11 .H l o mMMM
Q i rx -.Ci co m ri a) -.Hi Sa (wd u u -.Hi H M m H .0 H W N -.Ci N H -u A
I .4 Ul Id N N b N Q r� (d w ¢I -H -H Id U It k SI (d it b N w td 11 td U 11 1) 11
£ H H C 04 W U) d) > 04 t 0 LL N w£££ w a £ C R. C C C C
I Id IS J-1 11 LS w 11 �j a it w d) a -H i1 a c�- 'b '41 i$1 w m I.l 41 l-I Pi i1 �I S4 it G
d) 04 W W P4 ICd Ird W w b H w N m d a a) X X iL 01 CL J� -H R u a a) a a a a .N
P4 ur a a a) .i 3 s, U C w -H w P w w w a) A w .H a) w w a) w w .N
rd ,4 HSaaa wu3�u0)a) H� �Saaa�q - H ro3vrororou
1 H w m w w bl U w -H "U w C al M 'Ii X w 11 M N W bl bl w aa hl U N AP N w Ill M w
I A A 'd A A V m A w >a C H P s4 s4 o it w w w Ts Rd 'd it sa �d w .l xl 4-I 11 yl yl u>
1 rl O HW O O M£ O O w U u z Z x wU O UUi Q Q HW M HW H W PQ C4 H O M 0 0 0 O rcl
I
I
u z u u
H 14 w H H
z Fu a zz
I H U W H H F^ HF^jj'1 W
P4 f a u P4
r a W �[
z 2 H W' o u u H H z M
fa i N w xk vl z a W ( y14, Q U 3 3 N W a
0 1 w H a 0 E Q u ry H E o o z u r.0
'O 1 0 0 a z z O H H U U O E Q 9 E u; Z Q q O a', YI 7. H
C I O U E O O O P P 414 U a W w o 4u v� 7. 2 H U' W Q
w I W W H H Q U U a a Q W W F a a 0 H H E x 04 W £W
7 1 0 H E H W p z z z Q >1 H W U a$�3: 4 W W a
I a z Q r.0 cC Q F a RC r1 EC (7 U" a x H 'z H U la z U
O H aw' a' FC O E 3 H H W H z O Q S� H H W w U z
l a U) a,' O O W a W 0 0 M N fn Q a H 0 a E F 'z'z'z U z C7 C7 L7 0 W
a a x a W H H U w W U z z z w H H 'z a H z z z z N
1 9 W O a a a Q O Q Q 9 H 17 W I.� I.� Q ff� O H H H H H
E I-7 H O O C7 W W a a Iq > 'N H W r.G U F F E ��--II E E
I U U� z �[�-I rr�� cCf� >+ y M H F a a Q J O H U H z z 'z z H
W v1 O O z U r.0 FC a a E z Q E H Q H a 01 U P: Z/ a H H H H H U
a a z a a W W E W rj U U w x W H a a a a a
H�$ zZW El �lwz u c�Qaaaacn
w EE
0 0W Wwauuod4FC- - o o U a M
Fx( !rye u w u u W w w a p 7y S 3 3 w w �+ a z Q a Q a a a a W
M m u u u g q Q w w w w faj (aj x x Q j� 0 0 o y o C� u a 0 0 0 Ha a N w w
W M W M M M H M N M r 1D o W M w r 1p H W O 01 M M O H r M w w N W W O M
X 111 N O O M M W 10 N H M W W l0 d' 1-1 H w r d' Ifl H
U w l I O ,- I r 0 H 0 H 0r O M H O H H W O H 4 r H Itl a Ifl In N H W N If1 W 0 ld�
000H000 0a H0 000 - 0000 H0 0 - 0 00 000 r0
A I H H H H H H H H 1p H H H H H H H H H H H H H H H H H H H H H H H H H H
U I r r r r r r r r CP r r r r r r r r r r r r r r r r r r r r r r r r r r
Y
d)
tn
Id
a
b
W
H
H
W
H
N
H
r
H
n
0
W
W
H
Q
H
r-1
O O
r W 0 0
M r
0
0� 0 0
0 0
1 0 0
M W
O O
N r
O
r
M 0 0
0 O
1 W HIM,
O
r W
M N
0
0
H W
O W
I W H
W N
M b
rV dl
O
q�
W M W
dl d1
1J I H
W H
N T
H b
O
r r
!n r
z N
rq
rHl
Ul Q N
u
H
�
0 I H
iH-f rol
M
M
N
r
H
r r
I
r
Q
H
H
r r r r
z o
H
O W H
7
m x a
F w
H
a
X
U
U
U
H
N
x
H W
U
v
7.
W
pq
0
0
W
F4J
cN b
b W
a
F H H
W Z
N
a m
m
Oa'
q
F a
z P
o
z u
z N
rq
rHl
Ul Q N
u
H
�
Pa w
w o �
iH-f rol
r01 iH-i
Hw
H W
r
q a b
r r
E o
r
Q
H
r r
r r r r
z o
H
O W H
7
m x a
F w
H
a
aN
r1 W
�E-1
z
w E
$
H H
H
H
a F a
w
N
W
W
U w
ro
E
H
4
F
b
U
Q
W W E
d) H v N 7
;k I
U
H
U
H
N
r
H W
d� W
v
,x I
W
�0
PQ
0
W
W
cN b
b W
W l0 b N
N
N
z u
N
rHl
H
u
roi
�
rHV
iH-f rol
r01 iH-i
Hw
u 1
r
r
r r
H"
r
r
H
r r
r r r r
H
7
co
H
U
H
z
$
U
H
N
w
N
O
W
U w
v
E
£
U
�
d
F
W
H
"D
b
W
U
w
W
O
pq
q
U
4
O FC
w W
w
W
u
H 1
u
H
z
O
JJ
'H✓
a z
a
0
a
H
U
1l
0
1-1
W
H
OU
O
rd
rryH�;
a
F
z
a' >
4
Ur�
W
P4 P4 POi
W
.]
FC
+J
w
1J v
W m
a
W
5
m W
3
W
3
F
F H p
D Q
',�
3
H
q
E
1 u
E v
w
4J
4i
1J a4Jx
aGxW
m
rt
a
£
1 -H
Ow
'0
OG+
-�O{
A
a'
ro
o
N
N bl
a�
w
a
W N
W W
W
It'd
N
.H
F
P4
z
v to
v c�
t o m
w
v
i4
u
w
s4 H
C4
ro H
b H
H-
H
',
w
a
M.
i
N�
3 s'
-M
rO
U Q
JW3
0�
N
N�
4JJ
W 5
o°
U
W
O U
O
U$
a
a
U
w
H
U)
;k I
N
H
N III
H
N
r
H W
d� W
04
,x I
W
�0
P4
H
W
W
cN b
b W
W l0 b N
a
z u
N
rHl
H
u
roi
�
rHV
iH-f rol
r01 iH-i
Hw
u 1
r
r
r r
H"
r
r
H
r r
r r r r
H
7
W
H
U
H
z
$
U
H
w
O
W
U w
�aC
m
a
W
H
"D
U
w
O
pq
O FC
w W
w
W
u
�W
9
O
ril
U
a z
H
0
H
P4
0
1-1
ca w
OU
O
rryH�;
x W
>q+
A
Ur�
W U
P4 P4 POi
W
.]
z
04
P
N
W
W m
W
5
m W
3
W
3
Pi
F H p
D Q
',�
3
;k I
N
H
N III
H
N
r
H W
d� W
01 Itj b l0
,x I
W
�0
b N
H
W
W
cN b
b W
W l0 b N
Cy�
rHl
H
rOi �O-1
roi
�
rHV
iH-f rol
r01 iH-i
rH-I e0-I rOi �OV
u 1
r
r
r r
r
r
r
r r
r r
r r r r
H
N
W
O
r
W
v
U
�yy
1a
W
H
m
JJ
0
H
W
v
-H
H
P4
W
Agenda Item 1113-9
0 M M w M b <M O O O b O W III r
O M O M N W r 0 0 0 O M N W
�
W W N O� W III M O W O1 to 01 W H
r d� O W H H W W W N 01 N lD W W
W rl � ry o N N M to r
H H H H N
N N W
N N N N
F1 SI 4 H
m v v a
4J 1J 1J H H H W
04 04 ol
N U u u �P1 0+ a td N
mwww W W W -.d m
H - ririrlN
N H 4J U J-1 a U U U 1J H a a
o Pl 4 4 4 W -H -H -.i W v a ;j
A °auuu a a aro "aW W
J' W N W W r 4 4 0 4 H b W 4' 0
.0 W 4J 11 +P -H 0 U' -H U 4 m -H -H
-'I 7 0 0 0 N ro Ls N 0 N W
8 O�$�J O W 4 4 N 4 x O W W
m w ro ro ro v 0 0£ O q v N N
a(d 0 0 0 0 bI M U M H E rt 0 UO
0 H W W a 4 9 0 H 0 4J O H 4 4
W H a -H - H }J -'1 Id U H a a
O W 4 4 4 1J 11 v iJ yJ v
H U W N v U g q r r .H U U U U
W a a a W.a.a m -.+ a m W W W
a 4 d N d 4 4 ni 4 rt H i
x a a a�i: a, a a W
U
[z�3 H
�Z z U
H z H
9 54 x W N O
w 0.Ul W W H H H W w U
a 0 0 0 o V z z z Q o H
�i H gz w w D U W
H H H H H Q �PWxj: [Wxj [[x�j H m H U U
W WQOOO aNHH
fxW� ,F4j a` a' w O U' qU' 0 W O O
FC W Pal P�1 U U U UHHH U O A P
H W N lT W r O H M H M r W N N
W lIl O N N N M M M b M M M H p
H O H r r r W r r r H r
O I- O 0 O O O O O O H H 0 O 0 0 0 0
H H H H H H H H H H H H H H H
o r r r r r r r r r r r r r r
Agenda Item 11B -10
ni
m
N
O
W
O
O
M N
H
0
0
0
N N b 0 1
b
0
O
M
b
0 0 1
b
C4
I
O
W
H
N
b �N
N
O
W
O
O1
M L� M W M I
N
N
If1 M
M
N
M
01
O
N
N
N
M
O O I
W
I
1
M
0�
H
M
cN W
b
N
b
n
I
W N Q\ Ifl dl 1
W
O
<N
[�
C
O
Ln
O
O
I
O b I
Ol
01
W
W
O
q1
H
W
O N 1
N
jJ I
C
b
01
H m
H
H
m N N L` 1
dl
M
N
O
1
N
N
W H 1
H
N
N
N
M
1
1
I
N N
H
I
N (N
I
I
1
1
I
I
1
I
I
I
I
1
I
I
I
I
I
I
I
�
1
-H
H
P,
I
a
V
w
U)
rYj
I
U)
H
I
q
a
N
N N -Hi
U
d
a
w
m w q
d)
n
x
a
R Rai
i
rd
w
w
w
JW�J w w
N
a, l
w
.H1
w
o
w
M
w ul 0 0 0
0
w
E E
r 1
E
a
H
H
-H
-Hi
a
0 -Hi -H
E
x
M 'rZr
H 1
w
w
a
-0
1-I
H
H
a
u
u Ur� H H
M
0
H w
O
U 1
1aa
U)
O
w w
a
a
a
-H
-HI -Hi a a a
w
w
O
W I
a E
M
w l
Hi
-Hi
U)
a) �
aaaO.AA4
-H as
w
to
H
1
w
-'d
U] cWIAY
w
Q
-HHi
P�
P,
N
rt C
U))
a
M
to
rt
rd (ad m v)
u
O
F
u
0
w
0
W
w
o
1
1d
a
a
C
H H
0
H
H H W
w
H
-Hi
H
E
H
v
1
E
H
2 Q
1
a
-.1
w
w
w
w
-H
C7
C9 UH w w
W
'Hi
4J
H
-Hi
(d
0
a'
1d
W W
O
1
O
V)
w
w,
0
0
p
w
U) 7
-H
u
U
W
u
0
3
0
w
w
HI
E U)
E
I
a
w
U)
0
0
0
w
H
H H u 0 0
-H
7
p;
�
H
ro
H
H
H 9
H
W H
I
H
.�
U)
W F'
0)
N
w
o
o
o o -HI (v w
a
+J
R3
JJ
A
H
U)
A
A O
v
Ul Q
N
1
rJ
w
w
u
O
0
0
qq
u
w r p
a
M
o
t
Id
w
rd
w
w
rd -HI
U
y,
H
1
C
u
u
O
ro H
w
(d
ro
0
M
to tow M(d
7
U
H
U
Hd
�
U)
ro
ro u
w
a W
1
w
-H
A
H
0 iJ
H
H
H
H
0
r 0 O
a
—
(d
04
Id
N u
E
W O
H
8
H
H
a
w w
H
H
H
a
.H1
-HI -HI H H
U)
O
H\
0
0 -H
U2
0
1
a
lJ
J-I
U
U)
d)
w
4J
Q U H w U)
H
w
P'r
(d
w
H
W
J.)
H
H W
H
H w
1
-Hi
u
u
u
ro -H
U
U
u
U
C
q 1~ 0 u u
w
x
H
x
L3
1
(d
Q P,
b
1
d
0
0
w
O 0
w
w
w
w
H
-H .H1 0 w w
1J
O
iJ
A
O
-HI
0
w
},
O
1
d'
H
H
-Hi
O rd
-Hi
-Hi
-H
-Hi
H
H H -H -H -Hi
O
O
H
-Hi
o
o
U)
H
0
0 0
0
Q E
w
w
w
E
w W
E
E
E
E
a
a, a E E E
E
W
a
a
w
Q
W
W
Q
Q '4
E
Q
2
O
O
W x
a
E
W
>
a
z
H
x
(Q >
E
H H
U
a
.u]
H
0
.]
1a-1
rU] W O
r-�Wl
IuU
�r
aw
zz�a
rN
OH
Fy�dw
H
?1
U)
ul
W
H
H
W' W
V)
W
H
Q
O 1
U
U
u
E a
P4
£
,7
E
ro I
E
[Fr
uC
4 U) O
O
O
a
U
W
0 1
Z
2
FI,'
u U) M
O
U
W
a
Q
W
W
x
3
3
Q W S
fA
u
zW
N
x a
d)1
H
H
Q
w
i
a
s
a
n
w W j,
04
H
H
H
U)
U) M Ri
O
W
rry�;
p�,
U
M HX
I
p
Q
U
W
W
W
W
W W CD E
a
W
E
`•4
r.0
7.,
O O
a
Owl
u Q
O
O
P4
W
W a w
z
S
F
L
figgC
w
u
W
w
wH
H
r o
W
U
U
E
7r
H ry
N
W
U1
W
H
iC
W
>C H N
W? W U
U
H
Z
.D
O
.
W
a
�s7
>7.
Q
b
U
H
H
DC
i4
E
fk 2
18
a
O
14
X
E
O W
H
EaHa�--11
E
qH
04
H
1
U
U
w
0
4;
3
H
H r1
[xy��.
0.r'
H
w
w
a
w'
W O
QH
44
1ca4
W
z
�
1
U
a
a
H
N W
cC
k,
W FC O H
r.�
H
rL
(L
W
7.
W W
ui
1
W
W
W
x
x a
E
9
E
O
O m E E a
w
W
Q
W
G
U'
x
H
O
w w
H
H
3k I
sN
b
H
H
N
N
M
d
0 M W
_H1
Ot
dl
b
W
H
M
O
b
r N
x 1.
b
M
dl
H
H
w
l0 N
I!)
!
1n
In
w(
b b b W
H
N
M
b
M
dl
W
I�
t11
to b
N
u 1
O
.11
H
O t`
0
O
t`
W
0
O r O
N
W
d
O
W
O
dl
H
dI I
H
O
a
O
a
O
H O
0
O
O
n
H
O
O
H O O O H
a 0
.{J
O
O
H
0
O
O
0
O
H
O
0
0
0 0
H
r
«
o
+
[9
W
H
Q
QI
H
a
v
m
ro
a
w
ri
H
H
N
H
L`
H
r
0
R1
H
H
ql
w
H
a
41
9
O
� I
u
U I
a) I
I
O I
N H 1
M
I d
ro o I
w m
L)
N
m
10
w
0
I N
H
x
N
u
z
b
w
U
0 o
r1
HU
P4
N
a
N
U7
iV N
�0
U)
a H
H
u
H
O
o
U
H
a
O O
0
O
S-I
A
wvi�
.N
q
a
M
H
£
F
W
H
V1
Q
N
H
J�
M
O
H
U1
0
H
W
q
a
o
y1
o
q
F
q
O
F
W
yl�a
w
p
>
F
H
H
a
u
U
0
O
�
w
r
W
a
H
H
F
'd
W
G
Q
;
� I
u
U I
a) I
I
O I
N H 1
I d
ro o I
w m
I t`
N
m
10
0 0 1
0
I N
H
N
U
U
N
a)
m
M
a, a u
a m
H C
N O W
a �4
a a) m
E F
Ou O
W C
H r
t 4 b
A U j 0
.� 0
a z F
tll
w
N
q
H
N
U
U
b
U
Ai
r1
P4
v
Ln
N
U7
iV N
�0
a H
H
?
O
O
S1
H
H
a
O O
0
O
S-I
A
«
.N
a
H
Id
11
O
H
Agenda Item 116 -11
El
v
rn
rt
a
x
U
W
x
v
z
W
x
H
N
E E H
M z
H � M
w
m u7 io
H � o
W W O
£
W H E
H
m q N
ri
W O H
q F o
0
°w � w
yH 04
F
M 5
H H
a E W
U O
� W
W
a
H
El
H
W
q
H
N
H
P
H
0
x
H
H
q
ql
H
a
C
I
Q I
I
I
C I
O 1
�il I
0 1
a1
-rl 1
�I I
u ,
N
q I
I
�4
0
G
Q
Q
U
x I
N p
U I N
xi
A
.�y
a
N
a
ti
a
�QI
a
o M I w
M 1O I T
I
v �
as
as
!n �
u u
as
L7 U'
k 1,
O O
q q
N .N
q q
�4 .�4
w w
W N
W N
W W
C4 R'i
P4 a
x a4
w w
w w
U U
H w
w w
0 0
a In
a1 h
O O
H H
r �
N
U/
H
P4
R
W
ri
16
0
F
I r
, m
I ui
I �
I �
I
,J
G
0
Q
u
U
x
0
v
x
�i
A
a
r1
m
0
Q
E
Agenda Item 116 -12
r
w
b)
(d
a
U
W
x
U
w
x
H
N
Nz�
H (s7 O
a £ M
W
U 0
o
W fA O
£ O E
U] Q N
H
w 0
w o
H W
A a4 o
q E Q
0
PQ x a
H W
P4
� E
aH0
U� O
pq
W
a
E
w
Q
H
N
H
r
H1
t`
0
w
Q
H
Q
AI
H
a
0 0 1 0 1 0
I 0 M I M I f+1
I 1 I
1 H O I H I H
11 I M I M I M
Cv I 1 I
0 1
0 I 1 1
I 1 I
1 1
I 1 I
1 1 I
I I I
I I I
I
I
I
I
I
C I
O 1
I
JJ I
QI I
>i I
N I
U I
N I
� I
[] I
H
o I
C
v I
I
I
I N
I ro
N
N
I o
I a
Qj
X v
y i rt
A I E
U I Q
m
A
a
N
v
iH71
N
u bl
y U
N Q$
M
N
N N
7 a u
O U1
ro ro v
v a �
U ctl ro
-H H O
x W H
U
z
H
y
W
Ui
R.
w
m
W
x
z
w
w a
H H
O
0
N
U
U w 0l
rl M l0
n �
0 0
N H H
N
v
N
N
O
a
Q5
N
m
M
rd
m
Q
r
p
A
a
rd
rd
0
O
H
Agenda Item 11B -13
M
m
a,
m
a
x
u
w
x
u
�i
x
F
H H IN-I
a � °
M rn b
W2 Ck o
S cn
a q N
P H
M o H
En
H W
Q E o
z o
O W H
W x W
E w
ryN a
C H w
HHH
H H
a E W
U O
� w
Yo
0.l
a
H
F
A
b
H
H
N
H
h
H
0
W
y
H
Q
w
H
a
0
1
GL
U
N
Q
sA
0
m
1 �ri ri
O d
X I N O
U O N
cu I W N
U I ,-I W
m
u
o
N «
a
u
U
N
P4
0 0 0 0 0 0
zi H H
I h h H W w W W W
wHMMC4zaazz
H O H N Z zi Zi 7r %r Pi I
O O H
UUUUUU
u O 00
N>HHHHHHH
x w w 4L U U U U U U a
O
U
W
u
:6
d1
0
0
0
M T M H H
H h
H
1
(A
O
O
O
b b b H
H
I-.
1
W
O
O
D
W W
a
W
I H
I
O
O�
01
O�
0
01 01 O� O
M
0
O
n
O
I 01
I
H
N
N
N
H
H
H
I N
H
H
H
z
W
D I
H
1
I
I
I
1
1
I
I
I
1
I
1
I
1
1
1
1
I
I
0
1
GL
U
N
Q
sA
0
m
1 �ri ri
O d
X I N O
U O N
cu I W N
U I ,-I W
m
u
o
N «
a
u
U
N
P4
0 0 0 0 0 0
zi H H
I h h H W w W W W
wHMMC4zaazz
H O H N Z zi Zi 7r %r Pi I
O O H
UUUUUU
u O 00
N>HHHHHHH
x w w 4L U U U U U U a
O
U
W
u
:6
H
Al
G
C
0
N
�1
a
t6
0
O
H
N
v
U
N
U/
x
O N d1 I O�
O O N I N
• I
Ifl tT W I m
h 01 N I 61
I
QI H 1 O
H 1 N
m
u
U
Mti U
N t6 U
7 q
o u w a)
a H �
1J UU > 4.1
Q FC E
W
N
O H H
m
a U)i
O x w
r qzw w
E FCF
W4 W
f[f�aau
M W H
O M N
If) b h
0 0 0
N H I-I
ri H H
h h h
Agenda Item 11B -14
N
W
rl
Ali
h O I h
W O I O1
N rf I Itt
1
N 1 N
N
F4
l� N
q N
E H
a 04
W W Ol
O O
W CL
0 P4
O W
U U
£ � F
rn
W
U
P
O
O
�a
m
m
W
a m
N H
� m
CO W
0 0
H H
H H
h h
w
w
H
a
M
u
u
wx
wx
z
z
H
0
0 o
z
9
9
o
W
W W
6 0
1
I a
Pl H
H
H H
H H
H
P4 PL
W
U
U U
W W
G.
H H
H
H
h
m
N
N N
0
D t11
M M
!fl II/
1f1
M
M M
In U1
M
In b
H b
[O O1
0 0
o
D O
O b
O
N O
O O
O H H
N N
H
O H
N H
N H
o In
In In
b b
b
�o b
�o h
H
Al
G
C
0
N
�1
a
t6
0
O
H
N
v
U
N
U/
x
O N d1 I O�
O O N I N
• I
Ifl tT W I m
h 01 N I 61
I
QI H 1 O
H 1 N
m
u
U
Mti U
N t6 U
7 q
o u w a)
a H �
1J UU > 4.1
Q FC E
W
N
O H H
m
a U)i
O x w
r qzw w
E FCF
W4 W
f[f�aau
M W H
O M N
If) b h
0 0 0
N H I-I
ri H H
h h h
Agenda Item 11B -14
N
W
rl
Ali
h O I h
W O I O1
N rf I Itt
1
N 1 N
N
F4
l� N
q N
E H
a 04
W W Ol
O O
W CL
0 P4
O W
U U
£ � F
rn
W
U
P
O
O
�a
m
m
W
a m
N H
� m
CO W
0 0
H H
H H
h h
w
m
m
P4
H
H
H
N
H
r
H
r
O
al
U)
H
Q
QI
H
e.7
Agenda Item 1113-15
o
l o
I m
I
M
I M
I 61
I
I
I
1
r
I r
I M
I
H
I H
1 m
N I
lD
1 l0
1 r
R I
N
I N
I O
I
I
I M
I
1
I
I
I
I
I
I
1
1
1
I
I
I
I
I
1
I
1
I
1
I
I
I
I
I
�Uy
x
U
I
W
0 o I
x
F
1
N
¢
E E H
•.i I
w z
sa I
H W O
U 1
aw"'•
v
ul TA 0
Q i
W
M
N
O
I
SI
Q
U] O
'L7
it
UI Q N
Id
4J
ax
w
i
rd
W o N
}
U1 O
N
H w
Q 014
o
U
O
Ll
W
H
Q
zH
OH
O W
I
w x
a
1
H
w
� w
1
r
H W
I
I
p5H
H H
�
] H W
U O
I
rj W
I
p
pn
14
1
H
it 1
(L
C
O I
0
H
'c3 I
O
Q
5 I
1
I
q
I
I
U
W
I
C
H
3
I
w
O
w
w
0
1
m
x
w q
H
m
H
3i I
M
1
H
N
d
U
u
UU 1
O
1
a
1d
H
¢I
U
u
�
OJ
�
PS
rd
Id
O
0
E
Agenda Item 1113-15
0
H
W
rd
Id
P4
M
U
rx
U
W
E-
E-
U) zH
a � m
W
E, n
£ rQ E
Vl q N
H
W O H
Q
0zz
O W OH
w x a
H W
r w
H .•
Pq > H
H H
a H a
� o
r
w
a
H
R
w
ri
LI1
H
N
H
r
H
0
fA
U)
H
Fal
W
H
a
Agenda Item 11B -16
00
U U
W W
U U
t0 H
N D
t` t` l4 W N
N tb
I
O O N D
O O I
dl yl
I
1
L` H
N w 10 H
0 D a' N lT N H
N W
I M M
O O M O
N D I
w W
r cp
1
N W
H D H
M H N W M dl
W Ifl
I
I b
d1 to 41 N
I
N 1p I
ro
01 t`
U)
it I
N
m ro b
N N N N N N
I M
N H
H I
t`
I
H
N N N
I
I H
N
I
H
Q I
I H
I
I
I
E
z m
1
1
I
Y
I
1
I
I
I
1
1
1
1
1
I
I
1
1
I
I
I
1
1
I
I
I
r
C
ti
O I
w w
h
w
H H
w i
O
O
z x
U U U
N W
a s
W
W
I
O
W
W U
O
ri ri
u
zU zU
a
z
,7U.,
0
wH
wm
M
r.0 r;C
z z Za z z. z
�C
w w
11 b N t
4L
iL iL
N I
pa;
u�w'
00 O O O O!
Ix a.
I
-H C r C
bi E
7 7
A I
PW
r I
H H H H H H
'a
H
(l1 0 0 0
C. ttl
U) V)
V) VI-�]
E E
[n W
U)
-
Id -H 1 -.1
-H w
m
z z
'D
z. U
r
U Q N N
v V)
N
to N
H H
FD
W W W W 0.l P]
H
0) 0 N
g
U
�j C
I
I I
H H H H H H
0
O
•Q N N N
-.-I rd
-H
O O
I
x
H M 01
0; p; p; w' CC
>I
N
H w W w
N C
N N
1
(y E
o H N
E E+ E E E
E
is
O O O O
w rd
C C
I
I
E
z
a a a
z z z z z z
0 0 0 O O p
H W
a z
N
w
k C C
W w w w
W N
N
rt
m
I
W
a a a
U u u u u u
H H
N
b M
1-1 H
I
Q x
0 0 0
p�
rl
r k !I SI
-.H Id
H
N 0)
I
w'
p+
. N .. N N
E E E E E E
W
M W
td
+l
D N N N
H .0 .0 F7
m 41
it m
Id
yl
U U
m m
�z
w a a
P4
5
H H
u u u U u u
p 14
E
X 0 0 0
0 0.1
E
r4 x
00
U U
W W
U U
a a
z ca
U)
w w
z
z z
H a
H H
E
z m
ti
w w
h
w
H H
O
O
z x
a s
W
W
O
W
W U
O
P4�
FC
a
z
wH
wm
w
w w
z
O
u�w'
Ix a.
I
P$
!4' PS
O p
H
O W
O O
0
0 0
z z°
F H
F4
El
L8 I.N
oo
cnQz90
I
w
w w
Ul U) U)
U) U)
ai W
U w
P4
V U
H H
U
U U
W W W
u a
a m
1
H
H H
H H H w w w
aW
H
a
I
U
U U
W W W H H H
££
p p
m W
a)
m
m
a)
N
N
Yk I
W
N M
H
M t`
O1 Ol m � Oi Ol
CI VI
U
M
H
d' dl
U1 D
-ri
N 0\
9
O
M Mn
o
N N Nn
N
W
M
N
N0
H
O N
U I
N
H H
10
U)
(V
it
O o
0
w w
H N M H N M
o O
O
O
H O
D O
LL
O O
H
O
O O
O H N O H N
H H
U)
H
H
H H
H H
U 1
w
D O
lI1
N N
N l0 l0 1p l0
h [�
U)
�
r r
C
+
fd
*
+
r
N
U
W
U`
ai
m
ro
P4
w
ri
H
N
H
r
H
r
0
W
W
H
A
wl
H
a
x
M M
O
O N
M b
r
W
M
1
I
W O
In
N H
u
M M
M
O W
I
0\ N
W
W
I
H
M M
O H O H
I
111 M O
iJ
1
I
a
O H
x
O W
H N
U
M b
r
W
M
e
x
W f 0 w O O M al 0
1 0
u
N
N M
z
M r
O
W
r
0
O
H
M M
O H O H
H
111 M O
iJ
N
a
O H
m z
�4
H p7
o
U
a S
M
UI
M
M
cO
0 1p
cn uwi
�o
q
E w
o
W
OH
O tD
rA
N M
ry M
I W
M
U1 M
Q
N
m
0
W
O
o
W o
r+
H H H
H H
VJ
O
I H
I
I
H
0
W
w
Eo
N
H
_
N
0
0
N
m x
a
F
W
y1�a
w
[n
N
x
x
0
[4
a'
H
x
U
W
H
x x
H
H H
M
] H
w
x
m
°w
W
W
W
N
w
O
o
0
0
0
E+
H
H
U U
U
ro
H H
a
00000zz
W
�
N N N
N N al
N N N
S 4 1, S
N a w m
v a)
H
1
41 H
a
0 0 0
U U U a
4r 44 -N l N
4i w -H UJ H
-J 4J -J
P N � -Oi p,
N a) v R a
U U U a 7
Hm
4J U N 0 M
0 0 0 0 0
a a a 0 fd
s+NUv
N a) a) 0 u
M m m u -Ni
n,wwwE
uj x x x
O 00 00 z
W 0.l W H
0 00 z
H � E
W
w x w
xxxc0a
OOw��
>
U I N N M W
U l n n o r o
N I o o H o H
U
U I n n n n n
Agenda Item 1113-17
I w
O W
H N
O
M b
r
N r
M
e
M H 111 l
W f 0 w O O M al 0
1 0
O
N
N M
N
M r
O
M C
r
w
H
M M
O H O H
O O
111 M O
I
I N
N
C 0
O H
N
M
H
N of
O n O M
N 0
O
If)
M
M
cO
0 1p
H
H
O r
H
H
n
O
l M
W
w n M
O tD
O
N M
ry M
I W
M
U1 M
H
H M
m
H
o H
W
O
o
H
w
4D 111 r
H H H
H H
M
« 1 H
H
H
I H
I
I
F
0
0
M
Ol to
N
H
_
N
N
0
w
[n
N
x
x
rd
[4
a'
w'
U u
U
x x
M
x
x
x
m
W
W
W
W
En N
O
o
0
0
0
E+
H
H
U U
U
U
H H
00000zz
W
Qr
zzzz
z
1-11a
M
W
M
w
W
W
W
A
W
H H
H
H
0
wp
w
a'
w'
a'
A
9
u
a
P4
RS w
w'
m
pw
a W
E
O
O
Oa
O
0�
O
0
O
0 0�
rt
Q rd
ro
M
10a�
Y�
N
a
S+
N
1
Yi
r
,
71
1-1
>1
I
'�
�
w' H
H
�H-1
z 2
—
C)
Q
a0)
H
.. rA
—
E
H
m m
.-. 'd .-.
N 'd
.-. ,-.
u w
-rl
U
u
u
'd u
U
U ro
U
z
W W U
N u N U
ro a)
U U a)
N
yJ
}4
1
1
-r{ j4
SI
}4 'j
i1
G (:I j4
U i4 £ H
H X
i4 74
a)
Id
.1
O
O
> -H
-H
-H Q,1
-H
w�
-,� ri -rH
r -H -rH
>
�H -H
-H
HU
(d
-H
-H
uuu
MotFO��00
u
x4xce
vrou
ou ou
rouu
v
H
❑
0
ro
0
d4
u Sam
k
0
H
P,
U
u
7
d
0 1J
aJ
V 0
aJ
O O ♦J
a) 1J R V
O R
JJ 4J R
a
)-I
M
d
Q
-H ro
ro
ro -r
ro
u U rd
4 rd rd ro
-H Id
ro ro td
7
�
U
1J U
U
U u
U
g
P
a) 0 U
a) U ro U
1J ro
u U ro
W
u
--
q
0
u
u
—
u
U
W, a —
a Id —
u rd
ro
0
0
-H
-r/
I
1
1 O
-H 0
0
H
1J
N
U -H
-H
G, N
N
W CV
0)
0
0
0 0 m
bJ M H N
W rl
N N H
Id
0
-4
H w
iJ
.0
-a
O
m U
U,
O
0
o g
0
m
m
ro ro 0
-H 0 3 0
4
0 0
E
PI
U]01
£ W
w
z PQ
PO
fA Z
w
£>
9 x
W W g M
z n
PQ 0.01 A
w
H
ro
r4
U
U
N M l0 n a� O] N 01 I1) l0 W M O n 01 W O N 1D O
N In O 0 M O N a r N W H H
N N 111 N N N O N N N N O M N O M M
r n o r H W n r H a n o H r 0 H N H a1 r H
0 o H 0 o 0 n 0 0 0 o a H H o 0 o H o o H o a 0 0 0 0 0 0
r n r n r n r n n n n r r r r n n n n n n r r r r
z
w
w
W
N
F
0
0
H H
0
w
[n
N
x
x
w'
[4
a'
w'
U u
U
x x
M
x
x
x
x
W
W
W
W
En N
O
o
0
0
0
E+
H
H
U U
U
U
H H
00000zz
zzzz
z
1-11a
M
W
M
w
W
W
W
W
W
H H
H
H
wp
w'
a'
w'
a'
0:
9
W'
a
P4
RS w
w'
x (a
pw
a W
E
O
O
Oa
O
0�
O
0
O
0 0�
O
u
z
H
10a�
Y�
N
a
S+
N
1
Yi
r
,
71
1-1
>1
1
?I
'�
�
w' H
H
�H-1
z 2
u0
F
F
H
H
H
E
H
H
F
H E
H
u w
W
z
'.:)
o O
III
w
Q
a a
0
z z C07 W
`b
1x
w�
1x
W
W
0
W
La W
(d
F 0
MotFO��00
ap9C
x4xce
Cx7^s97IG✓9�P47xC4Ixs�a�wjxww�a
N M l0 n a� O] N 01 I1) l0 W M O n 01 W O N 1D O
N In O 0 M O N a r N W H H
N N 111 N N N O N N N N O M N O M M
r n o r H W n r H a n o H r 0 H N H a1 r H
0 o H 0 o 0 n 0 0 0 o a H H o 0 o H o o H o a 0 0 0 0 0 0
r n r n r n r n n n n r r r r n n n n n n r r r r
I
1
Agenda Item 1113-18
u
m
W
1
O 117
b
Ol
O O
O
O
N 01
O
O
O
W
O d1
111
O
lf) H l0
H
M
H
h W W If1 0 0 0 0 d1 O
4
a
1
M�
H
T
0 0
0
M
r b
M
01 O
O
O
M
O r
0
0
N a1 u1
W
M
W
1p N r r 0 b b d1 h 0
W O1
r
W
O
O
0
eN H
b O
W
O
O
61 b
b
O
M tf) d1
W
O
H W h O 0 N M
1
111 M
b1
O
o
O O
O
O
O N
M N
H
O
O
r l0
0
0
<M N l0
M
M
N
M
M o
H N N d1 W M rl b N O
N
If1
N
H H
M
sM
1p
N H
N
C
Ifl r
M
H
H N d1
H
d1
M
� rl H ql N M N
o 1
� I
I
ri
N
M
I
E
4J 1
1
H
I
1
u
W
1
U
z
C
N
o 1
E
4J 1
H
H
H
-
Q
u
z
1 m
u
H
O
H
w
o
U 1
I
m (d
(d
m
m
(d
M
m
0
ro
1-7
M
N 1
1
O
M —1 -H
M
-Hi
-H
C
-H
[Q
-H
W
m
-a
C ro ro
ro
...�
ro
ro
�. -Hi
ro -.�
M
0
0)
0)
g q
q
q q
q --
ro
M
M
b
q
O)
U
ro
0 0) 0
0)
0
u
u
0)
w
w
u� U
U
0) u
M
M
b)
u
u
U U
u
u u
U u
0)
O
U
S-1
'�
-Hi £
X
U
it
S4
U
iJ N ii
ii
X }-1
0
C
FI+
1
)i
P
I I
I
I 1
1 j4
}'y
Z
1
C
-.1
RC
1J
i'.
Hi
-N
C
-Hi C7 'ri
-Hi
-N
-Hi
-Hi
-rl
rl
-H
O O
O
O 0
O ."
M
p
1
0)
U
u 0 0
0
d
U
u
N
0)
0)
U u
U
0 u
ro
ro
ro
0)
U
U
-.i -H
-Hi
.may -.i
-H U
O)
M
E
1
i4
C
I-1 H
ri
P
44
r-1
rl
\ Z
rl \
ii
k
H
H
\\
ro ro
ro
ro a
10
N
W
M
H
Q
N
1
0)
W
yJ
O
'Hi
ro A
0 b
A
b
0)
W
aJ
aJ
W
w
A
A
+J -Hi w
ro
4J
A iJ
d
0
u
0
0
A
♦J
aJ
C d
C
p C
7 w
A
H
0
(d
U
4J
ii 'd ro
ro
0
(d
U
Id
u
0
co
ro
Q
(d
'd
(d Id
U 0J U
Id
U
(d
ro U
0)
u
W
u
0
Q
N
ro
Id
U
(d
U
(y' FCi
(y'
f� A•'
f(,' rd
u
16
ro
M
w
O
H
1�
a
u
a (d m
u
m
x
x
m
u'd
m - -x
a
x
u
m
0 0
0
9 0
9--
0
M
O
1
iJ
to
-Hi
W
o 0
(k H H
0�
ri
iJ
N
M
�
V
0
H
1
U
0
H
1
N -H 10
M
0
H-i N
0
0
0
1
U
0
ri
N
0
0 0
-H •H
0
-Hi
0 0
-r1 -ri
0
-H N
0
•-i
H
Q
W
a
b
1
1
C
-H
X
O
1
q
p
r
X
X
0
qq
-Hi
q
X" X
X
qq X
0)
ro
0
ro
w
'd
-Hi
qq
X
X
11 "
AJ
JJ 1J
" X
v
jH
O
1
ii
O
C
O
y1 3
Si 0 0
k
0
-M
ii
O
0
O
0
-H
Si
3
O
uJ
d
3
O
0 H 0
O d 0
0
0
3 0
0 0
-ri
-Hi
-H
M$
d
0
0
0
0
0
u u
-rl -Hi
u
-Hi
u 0
-Hi -Hi
u 0
-H O
3
O
Q
E
1
a
Fq
z
9 0 0
0
a
w
w
a
Q
w£ w
w
g w'>
r
s
Q
w
Kq
w w
w
w w
W W
Q
q
o
O
H
M
x
w
1
F
W
a
1
fwr
M
H
H
H
H
1
a
u
0
E
w
z
u
M
z
M
]
M
w w w
w
1a-1
1a7
F7
H
Si 1>
O
O
E
H H H
H
M
M
H
1
ro 1
O
C7
H
E
M
W
>>
0.'i Fx a
a.
x
O
O
U U
u u
w
W
C 1
r-C
fx
w W W
W
M
0
0
14 a
a z
0
Q
0) I
W
U
W
M M M
M
H
w
w
U u
U
a a
a H
Pi
H
o
U
U
z z
z
0
Q'
R(
W
H
H
>1
M
H
M
H
H H
H
M M
x x
M O
M u
W
U'
1
E
rS
U
M
a
s
W
W
a
z
H
x
U'
x
9
W W
M M
W
M
O O
0 0
O
0 M
I
p
U
H
Y4
H F
H W
X
a
0
a
0
a
O
U
.7
M M M
M
x u
H
rj
H
FC
H
r.G
H
d
H�
H
.-7
H
.7
.D p
x x
Q
x
M M
M 0
OM
cu
w
uri
H
M
--
w W
W
W
O
W
W
>
0
w
CD
14 14 1-1
�l
a
H
E
E
H
H
W
W
Q Q
W W
Q
W
PC
1
U
M
-
M x
Pk
W
E
F
z
H
W
p
W
$
�G
�
M
W
M
W
M
W
M
w
p.
qq
H
P:
H
W'
0 0
0
Q
a'
q H
a z
M
Ia
H
W
x x U
Q
w
W
W
w1�
W
M
ai
W M$$$$
O O
O W
W
I
p
z
rj
U W. H
H H p
z
H
11��
r.�
ry
N
r.�
g
W
H
O
H
O
0 f7 C7
z z z
U'
z
p:1
FG
Q
H
Q
H
Q
H
Q
H>
[�
z
rs
U U
w W
U 0
W W
H
a
I
U
U
Q
A M A
w
0
C9
C7
C7
x
x
x
H H H
H
£
E
0
a
a
aa"
$k I
ry
H
O
c} M vl
Ifl
d
r
r
Ol
N
d1
W
W N 01
0
0 b
H
ry
M
W
r
M
Ot
0 0
r-I
N H
M c}
W
X 1
b
H
d
M d' M
W
H
d1
b
M
dl
W
d1
H dI d1
r
M h
N
((1
111
h
111
M
b b
W
b lD
W N
b
N
u 1
0
H
h
d1 h d1
r
H
r
0
y1
VI
h
H dl h
O
W 0
H
w
r
O
h
H
H
r
sM r
0
d1 r
0 H
h
ri
N I
H
0
0
0 0 0
0
0
0
H
0
0
0
0
0 0 0
H
O rl
0
0
0
H
O
O
O
O O
Ii
0 0
H O
O
1:
H
H
H
H H H
H
H
rl
r1
H
H
H
H
H H H
H
H H
H
H
H
H
H
H
H
H H
H
H H
H H
H
r
U l
r
r
r
r r r
r
h
h
h
h
h
r
r
r r r
r
r r
r
r
h
r
h
r
r
r r
r
r r
r h
h
H
h
O
M
M
H
Q
MI
H
a
w
M
la
P,
x
u
W
x
u
z
w
x
F
N
mz�
H W
w
z a °
w w o
£ M E
W H
W Q N
H
M
r-4 H
H
rA W o
Q w w
Q H o
Q
O W HH
wxlz
F W
N w
w
W H
aFx
u o
w
ro
a
H
F
W
Q
N
H
ri
N
H
t`
H
I`
0
P]
H
H
QI
w
H
4
0 0 II1 1D 0 1 0 0 0 0
a O N of o P 0 0 0 0
1
11 1 M M H M N M
1~ I
7 I
I
I
1
i
a
0
N
fL
N
u
m
w
Q
Q
U-
b d -° 0110 G IQ w N N
w w '0 O m 6 to bi w '[f
�w+dm -4mroroPc
A .R O u A .,{ 0 0 0 0
f6 (G -rl r IC b U U u -H
(d b U] rt x a' w' Ri U
.0 .°-I Ri M H -.1 0 0 0 w
I X p u w w w 1
Q Q 2 Q Q X> 9 'T z
H I
z z
10 .1
0 H (� H U
I HH x >
1 £ H H w Y' Q Q Q
S Q Q 0 0 0 W
0 '£ 3 S 3
u a w w z z z
14 a
90 H F FC E°• E El °• z
1 ^Y W 4 [per Vl W U1 M
i H F F F F 3 3 3 3°
X I lD 10 N W N U] N 10 P N
w l o 0 o H o H 0 0 0 0
m
r
N
w
N
H
rd
!1
w
11
H
b
u
H
W
w
m
P
u
U
q
q
X4
W
w
A
yJ
O
#
0
H
m
V
w
V
U
w
0
w
H
r6
a1
,4
Q4
U
m
H
0
0
H
m
s'.
N
N
rl
u
u
w
LI
0
O
H
b
;1
H
N II
N II
ti
• II
�+ u
� II
W II
- I
r n
� II
II
II
II
u
I
n
n
N
41
N
w
d
fd
W
G
N
41
W
H
rd
0
O
F
Agenda Item 11B -19
c
v
a
m
P4
X
U
x
U
z
Fq
N
N
F F rl
fq 7
a £ M
y In w
z a °
M O
W H
fq Q N
w
h O
H W
Q w v
Q O
z o
0 W H
� E W
E
H H a
a °w
�w
a
El
E
W
Q
n
H
N
H
r
H
r
0
W
H
H
QI
W
H
a
Agenda Item 1113-20
W
l m
I W
1
I
1
I
H
I H
I H
j1 I
ri
I rl
I 7•{
o I
I
1
I
1
I
I
I
I
I
1
I
1
1
I
I
I
I
I
I
I
I
I
I
I
i
I
I
I
I
O
4J
� I
u
[21 1
-rl
-N I
U r
y1
N I
I
��
Q I
I
N
H
I
3{
I
�
�
I
yJ
r
I
1
rl
(d
I
'N
JJ
I
f]
F
I
r
I
1
I
r
I
I
r
I
1
Z
�]
N
(j
H
# I
U
I
A
✓ I
N
1
�
I
W
w.
I
a
I
1
�
>
H
U
4J
0
r
H
r-1
U
u
d
N I
H
o
•u
H
H
U I
rj
n
H
�
m
�
h
x
H
�
b
6
0
h
F
Agenda Item 1113-20
w
m
a
r
N
H
H
H
N
H
r
H
r
0
W
w
H
Q
W
H
a
4q
7
O
x
u
w
x
u
z
w
o
0
N
a
E E
H
m z
-
H
o
u
2 P
�
N
£ OE
F4 H
rr� q
N
p.
ri
W O
H
U
O
H W
qa�o
yi
o
q E
a z
o
O W
H
W x
x
E
W
�
a
H
PQ >
El
H H
14 H
a
°w
al
w
a
o
N
'd
Q
x
U i
N i
u i
U i
� o
r
i M
o
i
i r
#
#
E
O
#
#
#
Agenda Item 1113-21