HomeMy WebLinkAboutCashier - ParkingCITY OF IOWA CITY - Job Description
Job Class #02-01 FLSA Non-Exempt
Civil Service
Identification
Position Title: Cashier - Parking
Department: Transportation Services
Division: Parking
Supervisor: Operations Supervisor
Job Summary
Under immediate direction, collects parking fees from customers using the City’s parking facilities and
gives information regarding parking policies and regulations.
Essential Job Duties and Responsibilities
Receives parking tickets from customers, collects money and makes change in the City’s parking
facilities; assists customers through intercom and video devices; processes debit tickets; counts daily
total of cash and validations.
Provides general information to customers on City parking regulations and operations.
Enters data from parking tickets and validations in the computer.
Counts and sorts validations and reconciles totals with cash register receipts.
Prepares deposits and completes necessary forms.
Counts currency and verifies accuracy of daily start money bags and shift fund totals.
Repairs minor equipment malfunctions and contacts maintenance personnel for repairs, as needed.
May answer telephone and direct calls to appropriate parties.
Greets customers; answers questions.
Reports issues of safety or equipment malfunction to appropriate supervisors.
May issue parking citations inside the ramp, as needed.
Conducts self in a manner which promotes and supports diversity and inclusivity in the workplace
and community.
Performs all other related duties as assigned.
Job Class #02-01 Parking
Page 2 Updated 2/12/2018
Physical and Environmental Conditions
The physical demands and work environment conditions described here are representative of those
that must be met by an employee to successfully perform the essential functions of this job and are
encountered while performing those essential functions. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger,
handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally
required to stand, walk, stoop or kneel. Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
While performing the duties of this job, the employee is regularly exposed to vehicle exhaust or
airborne particles. The employee is occasionally exposed to weather conditions.
The noise level in the work environment is usually moderate.
Minimum Education, Experience and Certification
Three months experience in customer service required. Must pass criminal background check.
Preferred Education, Experience and Certification
One year experience in customer service work preferred.
Knowledge, Skills, and Abilities
Skill in the operation and maintenance of a number of office machines and equipment, cash register,
computer terminal, gates and ticket spitters. Ability to perform basic mathematical calculations, count
money and make change.
The above statements are intended to describe the general nature and level of work being performed by
individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties,
and skills required of personnel so classified in this position.