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HomeMy WebLinkAboutCashier - ParkingCITY OF IOWA CITY - Job Description Job Class #02-01 FLSA Non-Exempt Civil Service Identification Position Title: Cashier - Parking Department: Transportation Services Division: Parking Supervisor: Operations Supervisor Job Summary Under immediate direction, collects parking fees from customers using the City’s parking facilities and gives information regarding parking policies and regulations. Essential Job Duties and Responsibilities Receives parking tickets from customers, collects money and makes change in the City’s parking facilities; assists customers through intercom and video devices; processes debit tickets; counts daily total of cash and validations. Provides general information to customers on City parking regulations and operations. Enters data from parking tickets and validations in the computer. Counts and sorts validations and reconciles totals with cash register receipts. Prepares deposits and completes necessary forms. Counts currency and verifies accuracy of daily start money bags and shift fund totals. Repairs minor equipment malfunctions and contacts maintenance personnel for repairs, as needed. May answer telephone and direct calls to appropriate parties. Greets customers; answers questions. Reports issues of safety or equipment malfunction to appropriate supervisors. May issue parking citations inside the ramp, as needed. Conducts self in a manner which promotes and supports diversity and inclusivity in the workplace and community. Performs all other related duties as assigned. Job Class #02-01 Parking Page 2 Updated 2/12/2018 Physical and Environmental Conditions The physical demands and work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job and are encountered while performing those essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand, walk, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to vehicle exhaust or airborne particles. The employee is occasionally exposed to weather conditions. The noise level in the work environment is usually moderate. Minimum Education, Experience and Certification Three months experience in customer service required. Must pass criminal background check. Preferred Education, Experience and Certification One year experience in customer service work preferred. Knowledge, Skills, and Abilities Skill in the operation and maintenance of a number of office machines and equipment, cash register, computer terminal, gates and ticket spitters. Ability to perform basic mathematical calculations, count money and make change. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.